Registered Nurse Unit Coordinator- Intensive Care Unit
Sentara Health 4.9
Norfolk, VA jobs
City/State Norfolk, VA Work Shift First (Days) Sentara Leigh Hospital is hiring a Registered Nurse Unit Coordinator for our Intensive Care Unit Full Time (36 hours per week) Demonstrates proficiency in nursing practice for assigned specialty area and provides clinical leadership for the delivery of nursing care in a department. Under the direction of the department manager leads safety and quality initiatives, focuses on and simplifies workflow, and contributes to the development of staff. Increase staff satisfaction and promotes excellent (Gold Standard) customer service.
Department/Position Overview:
Sentara Leigh Hospital Intensive Care Unit, AACN Gold Beacon Award recipient, is comprised of 20 licensed critical care beds and has an average daily census of 18 patients. Staffing ratios vary and can be 1:1 to 1:3 with 1:2 being the usual assignment.
The ICU RN's are required to have a wide array of knowledge, skill and ability to competently and safely provide critical care to our patients. Frequent ongoing education, new skill acquisition and skill validation are provided and supported by an experienced ICU CNS for new and experienced ICU nurses. Newly hired RN's will have between 2-14 weeks of orientation depending on prior experience. Our preceptors are purposely selected for their teaching ability and formally trained to meet the training needs of new staff. Specific attention is provided for new graduate ICU RN's as they participate in our Vizient AACN Nurse Residency Program and AACN's essentials of Critical Care Orientation online education. Experienced RN's are encouraged and supported with educational and financial assistance to achieve critical care certification.
ICU staff are supported by an interdisciplinary care team which in part includes unit based respiratory, physical, speech and occupational therapists. Interpreter, nutrition, palliative, chaplaincy and ethical services are readily available as well. Our ICU has onsite and eICU pulmonary critical care intensivists and their team of physician extenders 24/7. Physician lead, nurse driven interdisciplinary rounds are held daily for continuity of care and to address nursing's concerns or questions. These rounds are made educational and even fun at times by our very engaged intensivist MD's.
Our ICU team welcomes you to come check us out!
Education
Bachelor of Science Nursing- BSN (Required) or MSN (Preferred)
Certification/Licensure
Registered nursing License (Required)
BLS required within 90 days of hire
Experience
Minimum of 18 months relevant nursing experience
Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!
Keywords: #Indeed, Talroo - Nursing, intensive care unit, ICU, critical care,
.
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
Sentara Leigh Hospital , located in Norfolk, VA, is a 274-bed acute care facility that opened in 1903 and relocated to its present site in 1977. Our hospital completed a renovation in 2016, including two new patient towers, a beautiful atrium, and a multi-story parking garage. Sentara Leigh Hospital includes a dedicated Orthopedic Hospital providing patients access to a full continuum of orthopedic care, from the preoperative phase and surgery to rehabilitation and home care services. Along with being a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, we also specialize in orthopedic and spine care, heart, vascular, maternity care, and general surgery. We are also home to the region's only 24-hour hyperbaric oxygen program that helps speed up the healing of carbon monoxide poisoning, wounds that won't heal, infections in which tissues are starved for oxygen, airborne chemical exposures, and scuba diving accidents.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
$29k-34k yearly est. 14h ago
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Senior Supply Chain Program Manager RN *Hybrid*
Providence Health and Services 4.2
Lubbock, TX jobs
Senior Supply Chain Program Manager - RN BSN
Hybrid
. Candidates residing within a reasonable commute of our locations in the posting locations are encouraged to apply.
The Senior Program Manager provides strategic guidance to service segment or functional teams in a way that promotes the Mission and Core Values of Providence St Joseph Health. The position oversees the assessment, development, deployment, and adoption of programs and initiatives that support organizational improvements in Experience, Delivery, Quality, and Cost. In conjunction with other PSJH leaders, the Senior Program Manager develops efficient strategies and tactics that solve systemic and acute issues, and in doing so, improves operations.
Providence caregivers are not simply valued - they're invaluable. Join our team at Supply Chain Management and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
Bachelor's Degree in Business, Healthcare, or related field.
Preferred Qualifications:
Coursework/Training: Lean Six Sigma, Process Improvement.
Coursework/Training: Project Management.
10 or more years experience in appropriate service segment, function, or area of focus.
Salary Range by Location:
AK: Anchorage: Min: $52.19, Max: $82.39
AK: Kodiak, Seward, Valdez: Min: $54.40, Max: $85.88
California: Humboldt: Min: $54.40, Max: $85.88
California: All Northern California - Except Humboldt: Min: $61.04, Max: $96.35
California: All Southern California - Except Bakersfield: Min: $54.40, Max: $85.88
California: Bakersfield: Min: $52.19, Max: $82.39
Idaho: Min: $46.44, Max: $73.31
Montana: Except Great Falls: Min: $42.02, Max: $66.33
Montana: Great Falls: Min: $39.81, Max: $62.84
New Mexico: Min: $42.02, Max: $66.33
Oregon: Non-Portland Service Area: Min: $48.65, Max: $76.80
Oregon: Portland Service Area: Min: $52.19, Max: $82.39
Texas: Min: $39.81, Max: $62.84
Washington: Western - Except Tukwila: Min: $54.40, Max: $85.88
Washington: Southwest - Olympia, Centralia & Below: Min: $52.19, Max: $82.39
Washington: Tukwila: Min: $54.40, Max: $85.88
Washington: Eastern: Min: $46.44, Max: $73.31
Washington: Southeastern: Min: $48.65, Max: $76.80
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 406217
Company: Providence Jobs
Job Category: Value Proposition
Job Function: Supply Chain
Job Schedule: Full time
Job Shift: Day
Career Track: Business Professional
Department: 4012 SS REH CRI TEAM
Address: CA Santa Monica 2121 Santa Monica Blvd
Work Location: Providence Saint John's Health Ctr-Santa Monica
Workplace Type: Hybrid
Pay Range: $see posting - $see posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
PandoLogic. Category:Logistics, Keywords:Supply Chain Program Manager, Location:Lubbock, TX-79411
100% Remote TeleRadiology High Income Potential Position Highlights: Multiple Scheduling Options: 7 on 14 off: Earn $528K-$738K 7 on 7 off: Earn $808K - $1.1M Full Support : 24/7 IT and operations support: screening for all dictations to ensure quality and no errors. All equipment provided by group Consistency & Reliability: Exclusive contracts: no need to worry about volume being pulled from you Physician-owned group, ZERO Private Equity : everything we do is QOL-focused.
$207k-339k yearly est. 17h ago
Senior Business Analyst (Local Hybrid)
Hospice of The Valley 4.6
Phoenix, AZ jobs
Please apply online at:
**************************************************
Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977.
Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility, and the privilege of doing meaningful, rewarding work.
Benefits:
Supportive work environment with a culture of caring for patients and one another.
Competitive wages and excellent benefit program.
Generous Paid Time Off.
Flexible schedules for work/life balance.
Position Profile
The Senior Business Analyst (BA) works as a liaison between key business stakeholders and the Information Systems (IS) department. BAs are responsible for working with stakeholders to understand their business needs and working with IS partners to implement solutions that meet the business needs, goals and objectives.
Full Time 40 hrs/week
Day Shift
8a - 5p
Responsibilities
Works on multiple projects as an analyst, sometimes as a business subject matter expert (SME) in multiple functions.
Works with enterprise-wide business customers and IT senior management to understand business issues and their environment in order to manage enterprise-wide reporting information support systems.
Provides functional and technical expertise and direction for the development of complex enterprise-wide information system solutions.
Establishes relationships with customers, IT colleagues, contractors, vendors and consultants to influence strategic IT initiatives while managing their expectations.
Works with team members on problem definition and understanding stakeholder needs.
Works with the development teams to ensure projects remain focused on the solution scope.
Transforms business needs into clearly defined requirements that can feasibly be tested and implemented in a solution.
Works with IS leadership to assist with the proper Business Analysis Planning and Monitoring phase activities including: 1) identification of stakeholders, 2) selection of business analysis techniques and the process that will be used to manage requirements and 3) identification of how to assess the progress of the work across all levels.
Works with stakeholders and teams to ensure as-is and to-be business processes are documented.
Responsible for the development, writing and communication of business requirements documentation and ensures appropriate stakeholder sign-off.
Assists with the solution selection process and helps identify which solution best fits the business need. Activities can include: vendor product research, RFP development, vendor demonstrations and scenario scripting, vendor selection criteria/scoring methodology.
Facilitates requirements reviews with all impacted stakeholders including business functions, IT security, IT infrastructure, application support, compliance, legal, and contracting.
Works with IS leadership in the initial budget estimates and resource requirements for solution implementation.
Oversees and consults on system and integration testing activities to ensure system is developed according to defined requirements.
Oversees user acceptance testing and obtains sign-off from business customers.
Stays abreast of significant change management initiatives, assesses organizational impacts and presents to appropriate leadership.
Minimum Qualifications
Bachelor's degree from an accredited college or university in Information Systems MIS or equivalent experience.
Minimum of 6 years of experience as a business/systems analyst on business solutions analysis projects.
Preferred Qualifications
5+ years' experience working in the healthcare/medical environment required.
5+ years' experience in SDLC; solid understanding in multiple methodologies (Waterfall, Agile, etc.)
Experience with the AthenaOne EMR.
Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V
Remote Sales Manager (FIBC Bags $65K to $125K Dallas, TX About the Role: Are you a results-driven Sales Manager with a passion for driving business growth? We're looking for a motivated, experienced individual to lead our sales efforts in the FIBC bags sector. If you have a strong
background in manufacturing or packaging sales and want to be part of a
company that values strategic thinking and customer relationships, this
role is for you.
*Key Responsibilities:
- Develop and implement targeted sales strategies to grow our footprint
in the U.S. market.
- Actively identify new business opportunities and cultivate
relationships with potential clients.
- Maintain and expand relationships with key customers, ensuring their
needs are met and business is retained.
- Work closely with the marketing team to create compelling sales
campaigns that resonate with our target audience.
- Stay ahead of market trends, adapting strategies to outpace competitors.
- Generate detailed sales reports and forecasts to keep senior
management informed of progress.
- Lead and support a team of sales professionals, fostering a
collaborative and high-performance culture.
- Negotiate contracts, secure deals, and meet sales quotas.
- Monitor and manage the sales budget to ensure profitability and
efficiency.
*What We're Looking For:
- Proven success in sales within the manufacturing or packaging
industries, with a preference for FIBC bag experience.
- Strong closing and negotiation skills.
- Excellent communication skills, both verbal and written, with the
ability to build strong client relationships.
- Expertise in developing and executing sales plans that deliver
measurable results.
- Experience with CRM systems and sales tracking software.
- Leadership experience with a track record of coaching teams to success.
- Deep understanding of the U.S. market, including regional nuances.
- Ability and willingness to travel up to 50%.
*Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- 1+ years of experience in CRM software and account management.
- 1+ years of negotiation experience in a sales environment.
- Strong analytical mindset and business strategy development experience.
- Budget management skills and the ability to meet sales targets.
- Customer-centric approach with leadership capabilities.
*Job Type:
- Full-time
- Remote
*Benefits:*
- Competitive salary with performance bonuses
- 401(k) plan
- Comprehensive health, dental, and vision insurance
- Paid time off and flexible scheduling
- Cell phone reimbursement
- Work-from-home flexibility
*Schedule:
- Monday to Friday, 8-hour shifts
*Location:
- Fully remote role based in Dallas, TX, with travel required up to 50%.
If you're a strategic thinker with a proven track record in sales and
are excited about the opportunity to lead a dynamic sales team, we'd
love to hear from you! Apply today to be part of a growing company with
a strong vision for the future.
$65k-125k yearly 29d ago
Registered Dietitian Hybrid
Nutritious Lifestyles 3.4
El Paso, TX jobs
Grow your career with Nutritious Lifestyles - where great nutrition changes lives.
Nutritious Lifestyles is hiring Registered Dietitians to join our team supporting our skilled nursing facilities in EL PASO, TX. This is an exciting opportunity for both new and experienced dietitians to grow in their careers while making a meaningful impact in patient care.
Here, you'll make an impact while enjoying balance, flexibility, and professional growth. We invest in your success as much as you invest in your patients.
This position is full time, with 22-24 hours in the facilities, and the remaining hours are REMOTE.
How You'll Make an Impact
What You'll Do:
Provide medical nutrition therapy and patient education in rehabilitation and skilled nursing settings
Conduct comprehensive nutrition assessments and develop care plans
Collaborate with physicians, therapists, nurses, and dietary staff
Monitor high-risk residents (weights, wounds, renal, tube-fed)
Perform nutrition-focused physical exams and QA audits
Actively participate as a member of the interdisciplinary care team
What We Offer:
Hybrid opportunities
Competitive pay + performance & a $500 referral bonuses
Flexible scheduling - no nights, weekends, or holidays
Licensure reimbursement & monthly free CEUs
Competitive compensation starting at $35.00 - $39.00 an hour
Full benefits: Health, Dental, Vision, PTO & 401k
Free EAP.
Master's tuition assistance
Cross-training from pediatrics to geriatrics
Comprehensive training & one-on-one mentorship
Individual Development Plans (IDPs) and career development opportunities
Who We're Looking For:
Registered Dietitians
Strong communicators with critical thinking skills
Individuals eager to grow in a supportive, collaborative environment
Education & Certifications:
RD & Texas LD
Apply Today & Take the Next Step in Your Career!
Nutritious Lifestyles, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
$35-39 hourly 1d ago
IDN Key Account Executive II - Chicago, IL
Dynavax Technologies 4.6
Chicago, IL jobs
Dynavax is a commercial-stage biopharmaceutical company developing and commercializing novel vaccines to help protect the world against infectious diseases. We operate with the highest level of quality, integrity and safety for the betterment of public health. Our proprietary CpG 1018 adjuvant powers our diversified infectious vaccine portfolio, which includes HEPLISAV-B , our commercial product approved in the U.S. and the European Union, for prevention of hepatitis B virus in adults. We also supply CpG 1018 to research collaborations and partnerships globally. Currently, CpG 1018 is being used in development of COVID-19, plague, shingles, and Tdap vaccines. At Dynavax, our vision and work ethic are guided by the collective ideals underpinning our core values, and these form the basis of our dynamic company culture. We strive to maintain a culture where each employee is valued by the organization and where our organization is valued by each employee. We offer a highly flexible work environment for our headquarter employees where individuals work remotely and gather for in-person meetings when necessary. Dynavax is headquartered in the San Francisco Bay area, and our manufacturing facility is in Düsseldorf, Germany.
The IDN Key Account Executive II will have full account responsibility and business ownership for assigned Accounts to establish and grow HEPLISAV-B sales. Working with the Director, Vaccine Sales this position will serve as the primary account owner with assigned IDN, Independent and Group Practice accounts. The IDN Key Account Executive II will be responsible for full top down and bottom up ownership and execution in assigned accounts with a primary objective of expanding Adult Hepatitis B Vaccination and greater adoption of HEPLISAV-B. This role will be responsible for understanding sales strategies and execution plans that enable HEPLISAV-B to meet its full revenue potential in assigned accounts. The IDN Key Account Executive II position will be expected to execute all functions of the role independently with minimal supervision from the Director, Vaccine Sales and/or assigned mentor for executive level customer engagements. This position is field based and will require daily travel.
The ideal candidate should reside in or near Chicago, but other locations in major metropolitan areas within the assigned territory will be considered.
Responsibilities
Responsible for achieving sales targets and owning/managing customer relationships for assigned Accounts. Assigned accounts will include large IDNs, independent customers and group practices.
Serves as sole owner for assigned accounts - responsible for successful execution at all levels of the customer organization to achieve declared goals/objectives.
Demonstrates a deep understanding of vaccine decision making, vaccine adoption and implementation process and key decision makers across all levels of assigned accounts.
Responsible for developing, communicating, and monitoring an account strategy for each assigned account. Conducts quarterly business reviews with Director, Vaccine Sales.
Execute all functions of the role independently with minimal supervision from the Director, Vaccine Sales and/or assigned mentor for executive level customer engagements.
Develop relationships with key stakeholders at each level of organization who are responsible for implementation of vaccines.
Partner with Director, Vaccine Sales to execute sales & marketing strategies to support HEPLISAV-B expansion within assigned accounts.
Responsible for understanding competitive positioning, market dynamics and customer business models to identify opportunities across assigned accounts.
Maintain accurate up-to-date customer records in the Account Management system.
Exercise sound judgement and oversight to ensure integrity and compliance with company policies in all activities and communications.
Foster Dynavax core values and leadership behaviors.
Other duties as assigned.
Qualifications
Bachelor's Degree required from an accredited institution; MBA preferred.
3+ years of life sciences sales experience required; IDN/Hospital experience preferred.
2 years of vaccine or buy & bill experience required.
2+ years of strategic account management experience preferred.
Knowledge of the IDN/Hospital landscape within assigned territory required.
Previous health system account management experience is highly preferred.
Strong proven strategic vision, business acumen and influencing skills to drive strategic and operational initiatives across the organization.
Documented track record of consistent sales and growth success along with superb account management skills.
Proven track record of financial/budget management experience.
Knowledge of large health systems, including immunization related quality initiatives.
Excellent oral and written communication skills, presentation and influencing skills.
Ability to drive business results and identify new opportunities and strategies through strategic thinking and business planning.
Experience in matrix management, change advocate.
Heavy travel required.
Key Competencies: Accountability, Customer Engagement, Customer Discovery, Business Acumen, Executional Effectiveness
Ability to operate a motor vehicle.
Ability to sit for prolonged periods; reach with arms and hands; lift and move small objects; and use hands to keyboard and perform other office related tasks including repetitive movement of the wrists, hands and/or fingers.
Must be able to obtain all industry credentials and certifications.
Additional Knowledge and Skills desired, but not required:
C-suite leadership and account management experience within IDNs and Hospitals is highly preferred.
California residents: for information on how we handle your personal information and your privacy rights as a job candidate, please see our Candidate Privacy Notice:
*********************************************************************************************
Dynavax is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status.
$105k-132k yearly est. Auto-Apply 43d ago
Client Engagement Specialist - Woodward
Tricore Reference Laboratories 4.6
Albuquerque, NM jobs
Schedule: Monday-Friday 8:30am-5pm and other shifts as needed
Onsite training required, but once training is complete, position can work remotely. As a Client Engagement Specialist, you will provide excellent customer service on all transactions and are responsible for communicating with customers including patients, physicians, providers, and internal customers, and provide accurate and timely resolution to all inquiries and issues. Ensure callers receive exceptional customer service when responding to telephone, e-mail or written inquiries. Perform all duties under general supervision. Call volume often requires performing department functions at an increased pace while maintaining quality. The CES must be service-oriented individuals, able to communicate effectively and display a professional and positive demeanor. The CES needs to relate well to the customer, think and exercise sound judgment, and act responsibly in the customer s and the company s interest.
ESSENTIAL FUNCTIONS:
1. After training period, show proficiency and have documented competency with various applications, websites and functions.
2. Provide first-level support on incoming calls from internal and external customers using appropriate iCARE guidelines and skills taught in identified Customer Service training module.
3. Work Directly with Client Engagement Leadership as needed for escalated calls regarding complaints, complex issues beyond agent s scope, etc.
4. Awareness of and participation in all Department metrics and goals designed to maximize quality and efficiencies to meet department goals and department Quality Indicators.
5. Read and understand all Department Policies and Procedures related to Client Engagement and to TriCore.
6. For promotion, eligibility must meet all current Department Metrics and accuracy standards for 10 of 12 months in a rolling calendar year.
7. Perform other assigned duties to meet the customer s requirements with direction of leadership.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
General Requirements:
Experience in multi-tasking, strong attention to detail, dealing with sensitive information, and problem resolution while providing exceptional service.
Be able to articulate with customers and have persuasion, negotiating and retention skills.
Ability to be empathetic and exercise key listening skills.
Work effectively in a team environment, contributing to the success of the call center and organization.
Achieves personal metrics and goals set forth by the organization.
Work on a schedule that is set in advance for all functions, lunches and breaks.
Attends training as required and is expected to be punctual.
Accurate and fast typing required.
Flexibility is required and must be able to work a holiday rotation schedule, on call schedule and overtime when required.
Be comfortable on a computer with dual screens and a headset and know your way around the Internet and basic computer applications.
Will be learning laboratory terminology in Clinical and Anatomic Pathology.
If you are presented a phone call and you get excited about the opportunity to wow customers, then we look forward to reviewing your application
Minimum Qualifications:
MINIMUM EDUCATION:
High school diploma or equivalent.
OTHER REQUIREMENTS:
A grade of average on the alphanumeric typing test (4,000 5,999 keystrokes).
PREFERENCES:
Associate s degree in related field preferred.
Completion of appropriate medical certificate training program.
Knowledge of laboratory tests/medical terminology
Proficient computer skills and ability to use multiple applications simultaneously.
Selected CES candidates will be placed as a CES I, II, or III based on experience as detailed below:
CLIENT ENGAGEMENT SPECIALIST I
Meet one of the following:
Six (6) months experience in a clinical laboratory or medical setting.
Six (6) months customer service experience.
Post high school education and/or experience may be substituted one for the other.
CLIENT ENGAGEMENT SPECIALIST II
Meet one of the following:
One (1) year relevant experience at TriCore.
Two (2) years relevant experience in a clinical laboratory or medical setting.
Three (3) years customer service experience.
Post high school education and/or experience may be substituted one for the other.
CLIENT ENGAGEMENT SPECIALIST III
Meet one of the following:
Two (2) years relevant experience at TriCore
Three (3) years relevant experience in a clinical laboratory or medical setting
Four (4) years customer service experience or equivalent combination of education and experience
TriCore is New Mexico s largest laboratory, employing more than 1,400 individuals who serve in a broad range of positions. We are dedicated to improving the quality of care for our communities, and also our employees. We foster a culture of integrity, are dedicated to excellence, and are looking for passionate individuals with a desire to have an impact in patient care, the core of our strategy. We offer excellent benefits including, medical, dental, vision and life insurances, 401(k) retirement plan with employer matching, PTO, and paid holidays, as well as opportunities for continuous learning, education assistance, wellness programs, career advancement, and the ability to share in our genuine commitment to the health of our communities. We offer a variety of shifts at multiple locations.
$45k-66k yearly est. 60d+ ago
Producer Director
Mayo Healthcare 4.0
Phoenix, AZ jobs
This is an on-site position. Work will primarily be performed on-site; however, you will have the opportunity to perform work remotely.
The Producer/Director is responsible for all aspects of the programs they support, from concept through production and delivery. Utilizes and demonstrates organizational skills, creativity, self-motivation, and a high production skills. Must have ability to manage multiple large projects simultaneously including budget development and management. Moderate amount of travel may be required.
Bachelor's degree in a media-related field and a minimum of four (4) years' video production required; or eight (8) years of relevant experience.
Please include portfolio links within your cover letter or resume.
Prior experience in producing high-end events, photoshoots, or video productions is preferred. Must possess a high level of emotional intelligence and strong interpersonal skills to be able to effectively interact with senior and executive-level Mayo Clinic personnel and non-Mayo Clinic professionals.
This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
$26k-38k yearly est. Auto-Apply 13d ago
Field Action Specialist
Agilent Technologies 4.8
Dallas, TX jobs
The Product Quality Incident Management (PQIM) Field Action Specialist's responsibilities include managing Field Action Activities for medical and non-medical products. This role involves developing and leading Field Action strategies and Field Safety Execution meetings, as well as managing recalls, field notifications, advisory notices, and correction processes for both medical and non-medical products. Key responsibilities include preparing customer notification and acknowledgement letters, coordinating field notices, and submitting required communications to Health Authorities and notified bodies. Additionally, you will manage status updates, draft follow-up letters, and monitor regulatory termination requests to ensure timely and compliant closure of all actions.
The position includes monitoring of the escalated product quality issues, executing the Field Actions, and verification of their effectiveness until closure by:
Collaborate with product investigation and CAPA teams to gather event information and document investigations for presentation in decision-making meetings.
Generate consignee lists and coordinate notifications and customer contacts with Field Service teams.
Review and verify investigation summaries and quality documentation to ensure compliance and readiness for regulatory inspections.
Develop field action strategies, draft safety notices and customer letters, and manage stakeholder reviews for accuracy and alignment.
Report field actions to global Health Authorities and notified bodies, and work closely with in-country teams to ensure timely execution.
Maintain and enhance QMS processes and procedures related to Field Actions, driving continuous improvement.
Track customer follow-ups and acknowledgements, ensuring documentation is clear, accurate, and inspection-ready.
Communicate updates across the broader Agilent organization regarding Field Action activities.
Monitor and influence progress on Field Action status updates by hosting meetings and following up with in-country contacts, documenting all efforts.
Engage with global Health Authorities to inform them of actions, provide status updates, and request closure of Field Actions.
Demonstrate excellent writing and communication skills, representing Agilent professionally to internal teams and global regulatory bodies.
Job Responsibilities:
Evaluate escalation data related to potential Field Actions and determine appropriate next steps.
Support business investigation teams by reviewing presentation materials, ensuring investigations are thorough, and follow-up actions are addressed promptly.
Collect, extract, and analyze data related to product corrections, including CAPAs, NCRs, and SCARs associated with Field Actions.
Notify relevant bodies (e.g., TUV, UL, or others) of Field Action decisions in compliance with regulatory requirements.
Provide metrics and reporting for Field Actions to support Executive Management Reviews, business Management Reviews (MRs), and other product review meetings.
Stay current on evolving regulations and guidelines within the IVD space and recommend changes to maintain compliance.
Analyze and evaluate systems and processes regularly to identify opportunities for improvement and enhance service to internal stakeholders.
Participate in internal and external quality audits, including planning, execution, and follow-up activities.
Perform ad-hoc tasks related to the Field Action process as needed.
Project-Related tasks
Support Field Action investigations, ensuring timely and accurate data collection and documentation.
Lead and participate in cross-functional projects addressing Field Action-related issues and driving resolution.
Qualifications
Bachelor's or master's degree in engineering or a Scientific/Technical discipline
Minimum 8 years of relevant professional experience in the Medical Device (MD), In Vitro Diagnostics (IVD), Pharmaceutical, or related Life Science industry.
Minimum 8 years of experience managing remedial actions, including Field Actions, Field Safety Notices (FSN), or Field Safety Corrective Actions.
Exceptional professional writing skills in English, with the ability to communicate clearly and effectively with global regulatory authorities and internal stakeholders.
Strong knowledge and prior experience with FDA, EU MDR, and Health Canada field action regulations and execution processes.
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least December 30, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $87,600.00 - $164,250.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: OccasionalShift: DayDuration: No End DateJob Function: Quality/Regulatory
$87.6k-164.3k yearly Auto-Apply 7d ago
Clinical Program Manager RN * Hybrid*
Providence Health and Services 4.2
Ransom Canyon, TX jobs
Clinical Program Manager RN
Hybrid.
Candidates residing in the areas of Portland, OR, Spokane, WA or Lubbock, TX are encouraged to apply.
In collaboration with the Division Director, the Clinical Practice Manager RN supports nursing practice, quality initiatives, and clinical improvement efforts across the division. This role is responsible for leading teams in developing and implementing evidence-based nursing and clinical practices, utilizing established standards, research findings, and quality improvement principles.
Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Strategic And Management Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
Bachelor's Degree: Nursing
Master's Degree: Nursing (Practice or Education)
5 years - Nursing experience in an acute care setting.
3 years - Clinical practice development, quality, or education experience.
active RN License for WA, OR or TX
Preferred Qualifications:
Ph.D.: Nursing or DNP (Doctor of Nursing Practice)
Salary Range by Location:
Oregon: Portland Service Area: Min: $59.39, Max: $93.75
Texas: Min: $45.30, Max: $71.51
Washington: Eastern: Min: $52.85, Max: $83.42
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 403508
Company: Providence Jobs
Job Category: Clinical Administration
Job Function: Clinical Support
Job Schedule: Full time
Job Shift: Day
Career Track: Nursing
Department: 4007 SS CNTRL DIV EDU ADMIN
Address: OR Portland 4400 NE Halsey St
Work Location: Providence Health Plaza (HR) Bldg 1-Portland
Workplace Type: Hybrid
Pay Range: $see posting - $see posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
PandoLogic. Category:Healthcare, Keywords:Healthcare Program Manager, Location:Ransom Canyon, TX-79366
$46k-76k yearly est. 1d ago
Sales Operations Specialist (US)
Kalibrate 3.4
Dallas, TX jobs
Kalibrate
We are the technology company whose software platforms provides microlocal insight so organizations can make location critical business decisions with confidence.
We exist to help organizations make better decisions - so they can identify opportunities, understand risk, invest smarter, boost profits, and outperform the competition.
With the power of sophisticated data science, machine learning, and AI, we analyze countless data sources to identify the information that matters - enabling our customers to truly know their market and answer their most critical business questions.
We want to support a world without guesswork - where every organization has access to the insights that drive economic growth and shape successful communities, today and tomorrow.
The Kalibrate team work across the globe, tirelessly supporting 300+ customers in 70+ countries.
We are seeking a highly analytical and results-driven Sales Analyst with 0-2 years of relevant experience to join our Sales Operations team. This role is pivotal in transforming raw sales data into strategic insights that drive decisionmaking across the commercial organization. The ideal candidate will partner closely with the Director of Sales Operations to deliver high-impact reporting, forecasting, and performance analysis that enhances sales effectiveness and supports executive leadership.
Responsibilities:
• Own the collection, analysis, and interpretation of sales and pipeline data to uncover trends, risks, and growth opportunities.
• Deliver actionable insights and recommendations that influence sales strategies
• Develop and maintain executive-level reports and dashboards to track performance against sales goals, forecasts, and KPIs
• Collaborate cross-functionally to gather data, ensure accuracy, and streamline communication.
• Support process improvement initiatives to increase sales efficiency and operational effectiveness
• Provide modeling and scenario analysis to support forecasting, budgeting, and strategic planning.
• Contribute to sales forecasting efforts by analyzing pipeline health and delivering insights by division, product, and region.
Requirements:
Requirements:
• Bachelor's degree in business, Economics, Data Analytics, or related field.
• Prior work experience in sales analysis, revenue operations, business intelligence or financial analysis
• Proven ability to build, interpret, and present data-driven insights to senior stakeholders
• Advanced proficiency in Microsoft Excel and knowledge of BI tools is highly preferred
• Experience with CRM systems and other sales technologies is highly preferred
• Strong communication and storytelling skills - able to translate complex data into executive-ready narratives
• Demonstrated ability to manage multiple projects and prioritize effectively in a fast-paced environment
• Collaborative, strategic thinker with a passion for enabling sales growth and operational excellence.
This is a fully remote US based role and the salary is around $60k.
$60k yearly 60d+ ago
Billing Coordinator - CTI Pulmonology and Thoracic Surgery (hybrid)
Northwestern Medicine 4.3
Chicago, IL jobs
The salary range for this position is $21.28 - $27.66 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description *
Performs charge capture for all procedures completed in the Bronchoscopy suite. This includes: * Audit of CPT codes associated with each procedure * Confirmation of supplies used and verification of alignment with operative notes * Assists patients with billing and insurance related matters including communicating with patients regarding balances owed and other financial issues and facilitating collection of balances owed. * Educates patients about financial assistance opportunities, insurance coverage, treatment costs, and clinic billing policies and procedures. * Collaborates closely with physicians and technicians to understand treatment plans and determine costs associated with these plans; Works closely with the staff on managed care and referral related issues; communicates findings to patients. * Coordinates the pre-certification process with the clinical staff as it relates to procedures in the Bronchoscopy Suite and Operating Rooms * Handles billing inquiries received via telephone or via written correspondence. * Responsible for thoroughly investigating and understanding financial resources or programs that may be available to patients and educating staff and patients about these programs. * Conducts precertification for appropriate tests or procedures and facilitates the process with managed care and the clinical team. Documents all information and authorization numbers in Epic and acts as a liaison for follow-up related to precertification. * Performs activities and responds to patient inquiries related to billing follow-up. * Requests necessary charge corrections. * Identifies patterns of billing errors and works collaboratively with department manager and outside entity to improve processes as needed. * Provides guidance regarding clinical documentation to optimize charges and RVUs * Confirms coding accuracy based on clinical documentation and reviews common errors or misses with physicians and leadership. The Billing Coordinator reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Billing Coordinator is responsible for processing charges, payments and/or adjustments for all services rendered at all NM Corporate Health Clinics. Researches and follows- up on all outstanding accounts. Answers all calls regarding charges and claims, providing exceptional customer service to all callers. Possesses extensive knowledge of coding, billing, insurance and collections procedures and coordinates the accounts receivable functions. Performs weekly claims, monthly late bills and patient statement runs and reviews accounts to be placed with an outside collection agency. RESPONSIBILITIES: Department Operations * Ensures patient demographic and billing/insurance information is kept current in the computer application. Documents all patient and company contacts. * Reviews daily clinic schedules and tracks receipt of documentation to assure completeness of charge capture. * Ensures notes are is placed in systems, clearly identifying steps taken, according to established procedures. * Works with patients/clients to establish payment plans according to predetermined procedures. * Handles all incoming customer service calls in a professional and efficient manner. Provides exceptional service to all customers, guarantors, patients, internal and external contacts. * Prepares itemized bill upon request; explains charges, payments and adjustments. Produces a clear and understandable statement to individuals on any outstanding account balance. * Responsible for timely submission of accurate bills and invoices to clients, patients and insurance companies. * Ensures timely posting of all charges, payments, denials and write-offs to the appropriate account, maintaining the highest level of quality for each transaction processed within 48 hours of receipt. * Responsible for balancing each payment and adjustment batch with reconciliation report and bank account deposits after completion. * Ensures compliant follow up procedures are followed, to third party payers regarding outstanding accounts receivables. * Run outstanding A/R reports, follow-up on unpaid claims or balances with insurance companies, patients, and collection agency, as defined by department. * Perform daily systematic review of accounts receivable to ensure all accounts ready to be worked are completed. * Recommend accounts for contractual or administrative write-off and provide appropriate justification and documentation. * Denials and appeals follow-up including root cause analysis to reduce/prevent future denials. * Reviews, prepares and sends pre-collection letters as defined by department procedures. * Identifies and sends accounts to outside collection agency. * Prepares and distributes reports that are required by finance, accounting, and operations. * Handles all work in an accurate and timely manner, consistently meets or exceeds productivity standards, quality standards, department goals and deadlines established by the team. * Practice HIPAA privacy standards and ensure compliance with patient health information privacy practices. * Identify opportunities for process improvement and submit to management. * Demonstrate proficient use of systems and execution of processes in all areas of responsibilities. Communication and Teamwork * Fosters and maintains positive relationships with the Corporate Health team, Human Resources, NM employees and physicians. * Provides courteous and prompt customer service. Answers the telephone in a courteous professional manner, directs calls and takes messages as appropriate. Checks for messages and returns calls. * Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others. * Communicates appropriately and clearly to physicians, manager, nursing staff, front office staff, and employees. Maintains a good working relationship within the department. Organizes time and department schedule well. Demonstrates a positive attitude. Service Excellence * Displays a friendly, approachable, professional demeanor and appearance. * Partners collaboratively with the functional areas across Northwestern Medicine in support of organizational and team objectives. * Fosters the development and maintenance of a cohesive, high-energy, collaborative, and quality-focused team. * Supports a "Safety Always" culture. * Maintaining confidentiality of employee and/or patient information. * Sensitive to time and budget constraints. * Other duties as assigned. Qualifications Required: * High school graduate or equivalent. * Strong Computer knowledge, data entry skills in Microsoft Excel and Word. * Thorough understanding of insurance billing procedures, ICD-10, and CPT coding. * 3 years of physician office/medical billing experience. * Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization. * Ability to work independently. Preferred: * 3 years of physician office/medical billing experience in Corporate Health/Occupational Health a plus. * CPC (Certified Professional Coder) or R (Registered Medical Coder) Certificate a plus. Equal Opportunity Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
$21.3-27.7 hourly 60d+ ago
Hybrid Release of Information Specialist I
Verisma Systems Inc. 3.9
Phoenix, AZ jobs
Release of Information Specialist I (ROIS I) The Release of Information Specialist I (ROIS I) initiates the medical record release process by inputting data into Verisma Software. The ROIS I works quickly and carefully to ensure documentation is processed accurately and efficiently. This position could be based out of a Verisma facility, at a client site, or in some instances may be done remotely. The primary supervisor is Manager of Operations, Release of Information.
Duties & Responsibilities:
Process medical ROI requests in a timely and efficient manner
Process requests utilizing Verisma software applications
Support the resolution of HIPAA-related release issues
Organize records and documents to complete the ROI process
Read and interpret medical records, forms, and authorizations
Provide exemplary customer service in person, on the phone and via email, depending on location requirements
Interact with customers and co-workers in a professional and friendly manner
Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
Attend training sessions, as required
Live by and promote Verisma company values
Perform other related duties, as assigned, to ensure effective operation of the department and the Company
Minimum Qualifications:
HS Diploma or equivalent, some college preferred
RHIT certification, preferred
2+ years of medical record experience
2+ years of experience completing clerical or office work
Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
Experience in a healthcare setting, preferred
Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred
Must be able to work independently
Must be detail oriented
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
is $37.35 - $48.56 (Hourly Rate) $4,000. Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.
Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.
We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.
Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.
Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.
Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.
From discovery to delivery, come help us shape the future of medicine.
Benefits:
* $10,000 Tuition Reimbursement per year ($5,700 part-time)
* $10,000 Student Loan Repayment ($5,000 part-time)
* $1,000 Professional Development per year ($500 part-time)
* $250 Wellbeing Fund per year ($125 for part-time)
* Matching 401(k)
* Excellent medical, dental and vision coverage
* Life insurance
* Annual Employee Salary Increase and Incentive Bonus
* Paid time off and Holiday pay
Description
The Clinical Quality Documentation Specialist I reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Clinical Quality Documentation Specialist I position facilitates improvement in the overall completeness and accuracy of quality data and outcomes through extensive interaction with physicians, nursing staff, interdisciplinary quality committees, multidisciplinary teams and clinical coders. The Clinical Quality Documentation Specialist I applies clinical expertise, knowledge of the national Quality agenda, professional nursing standards, current research, best practices, and interdisciplinary collaboration to advance problem analysis and creative process redesign for clinical documentation.
The Clinical Quality Documentation Specialist I acts as a change agent to systematically drive and implement change as prioritized by Clinical Documentation Leadership and Senior Clinical and Senior Quality leadership and/or through the quality and safety committees. Participates in performance improvement initiatives, receives and monitors control plans and data trends under the purview of the Clinical Documentation and Clinical Quality Programs and in collaboration with clinical interdisciplinary quality committees and physician practices. Key to this role is the ability to compel changes in documentation through in-person interaction to facilitate accurate representations of patient characteristics within the medical record so that process and outcome measures based on documentation reflect performance accurately.
Responsibilities:
* In partnership with Clinical Documentation Leadership and the Medical Directors of Clinical Documentation, maintains integrated relationships with business unit and system physician and administrative leaders to advance quality metrics through front-line documentation efforts.
* Rounds daily with physician and advanced practice providers (APPs) in assigned service line(s) or business units to ensure appropriate and accurate documentation in the medical record. Ensures the level of services and acuity of care will accurately be reflected in quality outcomes.
* Partners with operational and medical leadership in a given service line or business unit to identify, develop and implement successful communication and education, to engage physicians and improve processes and outcomes.
* Performs daily medical record reviews in assigned service line(s). Performs data collection activities to identify documentation issues, quality issues, and opportunities for improvement in patient care and services.
* Basic understanding of clinical documentation through the lens of local and national quality and ranking methodologies, including but not limited to, U.S. News and World Report, Vizient, Leapfrog, the CMS Star Rating, and payer contracts and assists the Managers of Clinical Documentation in execution of and maintenance of key strategies to effect change.
* Understands the basics of leveraging their NM network to initiate conversations, identify root causes and resolution, and align resources.
* Analyzes quality and patient safety data to identify patterns in the management of patient care and services using reported 1.) Hospital acquired conditions, 2) Patient safety indicators, 3) Case Mix index, and 4) Expected mortality.
* Collaborates with the Clinical Quality Team to model, teach and improve upon the culture of safety with shared improvement in all venues.
* Presents updates to operational and medical leadership, attending and resident physicians and interdisciplinary quality committees.
* Communicates effectively and collaborates with colleagues and the Clinical Coding Team. Fosters an environment to execute a shared vision in creating a model of best practice in the accurate reporting of patient diagnoses, comorbid conditions and treatment rendered.
* Professional Development and Education:
* Masters evidence and literature in relevant clinical area, discipline, and improvement science, including clinical quality improvement, patient safety, human factors, failure modes, root cause analysis, and related performance and safety resources.
* Applies knowledge of professional nursing standards, best practices, and interdisciplinary collaboration to advance problem analysis and resolution and creative process redesign.
* Other:
* Participates in a minimum of one NM Clinical Documentation committee as approved by Manager, Clinical Documentation
* Participates on departmental and hospital committees and task-forces as assigned.
* Participates in concurrent performance improvement activities and on-going review activities.
* Performs other job-related duties as requested, including special projects.
* Complies with Northwestern Memorial Hospital policies on patient confidentiality including HIPPA requirements and Personal Rules of Conduct.
Qualifications
Required:
* Registered Nurse in the State of Illinois
* Bachelor's or Master's degree in nursing
* Minimum 2 years of experience of bedside nursing care and participation in clinical quality, patient safety, or related initiatives with evidence of effective change management skills.
* Must possess and consistently demonstrate:
* Strong interpersonal, communication, conflict management, diplomacy and negotiation skills.
* Proven leadership to affect positive clinical quality outcomes.
* Analytical skills necessary to independently collect analyze and interpret clinical data.
* Basic computer skills and willingness to learn computer applications relative to this position
Preferred:
* Master's Degree
* Five years' experience in medical/ surgical, critical care, intensive care or emergency care preferred
Equal Opportunity
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
$37.4-48.6 hourly 18d ago
Senior Coordinator, Performance Monitoring
Cardinal Health 4.4
Lincoln, NE jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification, and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**What Performance Monitoring contributes to Cardinal Health:**
Performance Monitoring is responsible for establishing, maintaining, and enhancing customer business through contract administration, customer orders, and problem resolution. Performance Monitoring is responsible for monitoring, analyzing, and reviewing customer contact quality.
**Responsibilities:**
+ Evaluate calls and cases to assess performance based on a standard set of criteria, providing constructive feedback and recognition to employees to ensure high performance and continuous improvement.
+ Accurately score transactions to gauge employee's quality performance based on organizational and departmental policies and requirements.
+ Monitor and evaluate team performance, whether voice or non-voice, of assigned entity and team, ensuring adherence to company quality standards, and compliance with industry regulations.
+ Track and report any trends from the customer experience that can be improved or celebrated.
+ Analyze and provide weekly & monthly trend analysis to leadership.
+ Provide support to leadership by participating in and hosting internal/external client calibration sessions.
+ Engage in and lead projects to promote quality enhancements and/or broaden services for the team.
+ Maintain a comprehensive understanding of quality systems and methodologies as well as knowledge of applicable regulations, standards, and operating procedures.
+ Conduct investigations/root cause analysis and formulate corrective action recommendations.
+ Show an understanding of the program requirements and be capable of conducting gap assessments based on those requirements.
+ Uphold quality standards that adhere to company, regulatory, and HIPAA policies and procedures.
+ Collaborate across various functions, interpret requirements, educate and influence others regarding those requirements.
+ Identify training needs or potential disciplinary actions which will be reported to leadership.
+ Build strong customer relationships and deliver customer-centric solutions.
+ Optimize work processes by identifying effective and efficient methods to complete tasks, with an emphasis on continuous improvement.
+ Develop strategic alliances and cooperate with stakeholders to achieve mutual goals.
+ Demonstrate resourcefulness by adeptly securing and efficiently deploying resources.
+ Analyze complex and high-quality, sometimes contradictory, information to solve problems effectively.
+ Hold oneself and others accountable for meeting commitments and objectives.
+ Exhibit situational adaptability by adjusting approach and demeanor in real time to meet the changing demands of various situations.
+ Create and implement diverse communication strategies that clearly address the specific requirements of various target audiences.
**Qualifications:**
+ HS Diploma, GED or technical certification in related field or equivalent experience, preferred. Diploma or degree in relevant field desirable.
+ 3+ years' call quality audit experience strongly preferred.
+ 3+ years' experience in a patient support program or hub field would be an asset.
+ Adverse Event reporting and reconciliation experience strongly preferred.
+ Data collection and trend reporting experience is essential for this role.
+ Proficiency in MS Office applications required - Outlook, Excel, PowerPoint, and Word.
+ Excellent verbal and written communication skills.
+ High regard for superior quality of service.
+ Ability to prioritize and manage multiple responsibilities.
+ Experience handling tasks where attention to detail is critical to success.
+ Bilingual Spanish would be an asset.
**What is expected of you and others at this level:**
+ Demonstrates strong leadership and collaboration skills with a proven ability to develop and execute effective quality assurance programs.
+ Works independently within established procedures; may receive general guidance on new assignments.
+ May provide general guidance or technical assistance to less experienced team members.
+ Excellent attention to detail and problem-solving skills.
+ Strong communication and interpersonal skills.
+ Ability to analyze data and generate reports.
+ Ability to drive process improvements and implement quality assurance procedures.
**TRAINING AND WORK SCHEDULES** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
This position is full-time (8-hour shifts, 40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST.
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $21.90 per hour - $31.40 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/16/2026. If interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$21.9-31.4 hourly 1d ago
Hybrid Musculoskeletal Radiologist - Consultants in Radiology P.A.
Radiology Partners 4.3
Dallas, TX jobs
Consultants in Radiology P.A. (CIRPA), A Radiology Partners Practice, is looking for fellowship-trained radiologists for daytime weekday coverage, to staff at outpatient imaging sites across the Dallas Ft Worth area due to continued growth.
POSITION DUTIES AND RESPONSIBILITIES
* Monday-Friday on-site coverage in the Dallas/Fort Worth area (8am-5pm)
* No nights, weekends, holidays or on-call duties
* Full-time and part time positions available
* All positions eligible for partnership
* Fellowship directed studies allowing for up to 100% sub-specialty reads, if desired
* Competitive Salary and Benefits
* Internal moonlighting opportunities available
LOCAL PRACTICE AND COMMUNITY OVERVIEW
CIRPA is more than a radiology practice. We are a team of professionals working together to provide the highest quality of care to the patients, referring doctors, and communities we are proud to serve. CIRPA is a quality driven (versus wRVU driven) practice, focused on providing the highest quality interpretations. With a 40-year history of providing exceptional care to the Dallas/Fort Worth area, CIRPA specializes in outpatient imaging which allows our radiologists to read up to 100% within their sub-specialty.
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE
* Candidates must be a Doctor of Medicine or Osteopathy and residency trained in the practice of Diagnostic Radiology
* Board certified by the American Board of Radiology or American Osteopathic Board of Radiology (or board-eligible for recent graduates falling under the new ABR guidelines).
* Active TX license or the ability to obtain license
* MQSA Certified
COMPENSATION:
The salary range for this position is $300,000-$425,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).
FOR MORE INFORMATION OR TO APPLY:
For inquiries about this position, please contact Jessica Williams at ************************** or **************.
RADIOLOGY PARTNERS OVERVIEW
Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.
Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.
Radiology Partners participates in E-verify.
Beware of Fraudulent Messages:
Radiology Partners will never request payment, banking, financial or personal information such as a driver's license in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please notify our Recruiting Team at **************************.
$125k-223k yearly est. 60d+ ago
Learning & Development Partner
Compass Health Center 3.5
Chicago, IL jobs
Weekly outpatient therapy isn't always enough, and a trip to the ER isn't the only answer. Patients and their families rely on Compass Health Center when in crisis - every day, we help people overcome depression, anxiety, suicidality, obsessions/compulsions, trauma, chronic pain, and other obstacles in order for our patients to live freely.
About This Role
Compass Health Center is seeking a highly motivated Learning and Development Partner to join our Learning and Development team. As a Learning and Development Partner at Compass, you will play a pivotal role in fostering a culture of continuous growth and innovation in a fast-paced, rapidly expanding organization. In this dynamic role, you will design, implement, and optimize learning strategies that empower employees to develop their skills, adapt to change, and drive business success. If you thrive in an agile environment, are passionate about developing talent, and have a serious knack for details and design, we invite you to be part of our exciting journey!
Our dedicated operations teams work behind the scenes to bring our shared mission to life. Each department delivers their own set of strengths which empower our clinicians to focus on their expertise and ultimately perform the meaningful work that we do.
This primarily remote position is based in Illinois, with the expectation of facilitating learning experiences at Compass Illinois sites several times per year. Additionally, this role includes national travel to regional Compass locations during new site launches, which occur 1-2 times per year. Applicants must be based in Illinois.
What You'll Do:
Consult with SMEs to identify training content gaps and develop necessary materials.
Design, develop, and edit various training content, including e-learning courses, videos, manuals, and assessments.
Utilize content development tools (e.g., Articulate Storyline, Canva) to create and enhance course materials.
Collaborate with the Learning & Development team to improve programs and onboarding experiences.
Proofread and edit content to align with grammar, style, and brand guidelines.
Facilitate engaging training sessions and gather feedback for continuous improvement.
Research and recommend innovative learning strategies.
Perform other relevant duties and special projects as assigned.
Who You Are:
2-4 years professional experience as an instructional designer or similar role. Experience working in a behavioral healthcare organization is a big plus!
Strong understanding and knowledge in the application of instructional design principles, adult learning theories and learning styles
Experience in developing engaging and interactive training content for a diverse audience
Possess skills to independently manage projects and timelines - from ideation to implementation (planning, set priorities, achieve deadlines)
Ability to write formal business documents, in a consistent and professional manner with proper grammar and spelling
Proficient in Powerpoint, Articulate Storyline, and Canva. Experience with Docebo is a plus
Excellent facilitation skills with the ability to quickly adapt to learner needs
Experience with training and onboarding new employees
We know job descriptions can be intimidating, so if this sounds like an opportunity for you, please don't hesitate to apply!
Who We Are
Compass Health Center is a recognized leader in crisis-level mental health, bringing passion, connection, and patient-centered care to the Partial Hospitalization and Intensive Outpatient space (PHP/IOP). Based in Chicagoland, we serve hundreds of patients every day, ranging from ages 5 through adulthood, in our onsite facilities or through our flourishing virtual programming. Compass fills a critical gap between outpatient and inpatient care through an intermediate level of Behavioral Healthcare.
A few more things we want you to know: our values are super important to us, and hopefully will be to you, too. Cultural humility, teamwork, continuous improvement, connection, patient centered care, passion, innovation, and agility should be your power sources. Joining Compass is an opportunity to feel fulfilled through a joint mission towards healing our communities.
Benefits & Perks
We know that you will be dedicated to your purpose here. We look at that investment as a two-way street. We are proud to offer plenty of space for growth, and opportunities to pursue continuous development within our organization.
For eligible positions, our other benefits include: comprehensive medical/dental/vision plans, 401k program with company matching, generous PTO (including competitive parental leave after 1 year of employment), and continuous training through CEU seminars and volunteering opportunities.
What's Next?
Compass is committed to cultivating diverse and dynamic teams who exude passion for their craft, so whether or not you check all the boxes, we encourage you to apply - we'd be grateful to hear from you!
$113k-145k yearly est. Auto-Apply 60d+ ago
Access Services Scheduling Specialist - Hybrid
Baylor Scott & White Health 4.5
Round Rock, TX jobs
**_Must live within a 30 mile radius to location_** The Scheduling Specialist under general supervision and in accordance with established procedures, schedules outpatient diagnostic procedures including but not limited to radiology and imaging procedures, validates outpatient orders, and captures patient demographic and insurance information.
**ESSENTIAL FUNCTIONS OF THE ROLE**
Contacts patients or providers for outpatient diagnostic procedures.
Contacts patients to schedule outpatient diagnostic procedures.
Collects patient demographic and insurance information during scheduling phone call with provider or patient.
Validates insurance is in network with the provider.
Compiles patient information such as diagnosis, reason for procedure, medications, allergies and other applicable information prior to scheduled procedure.
Monitors inbound orders process to ensure orders are validated and routed appropriately to ensure patients are contacted timely to schedule procedure.
Contacts department affected by schedule adjustments to ensure patient is prepared and necessary personnel and equipment are available.
Responsible for meeting telephone system metrics and any other productivity standards set by the department to include length of call, length of answer time, and number of calls taken within a specific period.
**KEY SUCCESS FACTORS**
Must consistently meets performance standards of production, accuracy, completeness and quality.
Requires good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.
Ability to maintain a professional demeanor in a highly stressful and emotional environment, behavioral health and suffering patients in addition to life/death situations.
Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills.
Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.
Excellent data entry, numeric, typing and computer navigational skills.
Basic computer skills and Microsoft Office.
**BENEFITS**
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
**QUALIFICATIONS**
- EDUCATION - H.S. Diploma/GED Equivalent
- EXPERIENCE - Less than 1 Year of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$27k-32k yearly est. 60d+ ago
Revenue Cycle Net Revenue Manager
Inova Health System 4.5
Virginia jobs
Inova Health is looking for a dedicated Net Revenue Manager Lead to join their Revenue Cycle - Financial team. This remote role will be full-time day shift from Monday - Friday, 9:00 a.m. - 5:30 p.m.
We are seeking a Revenue Cycle Net Revenue Manager with a strong background in finance and analytics to drive revenue cycle performance and net revenue optimization. The ideal candidate brings advanced Excel skills, proven experience in financial modeling and reporting, and the ability to translate complex data into actionable insights that support strategy, process improvement, and payer contract success.
Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
Work/Life Balance: offering paid time off, paid parental leave, and flexible work schedules
Revenue Cycle Net Revenue Manager Job Responsibilities:
Creates and enforces work standards, quality measures, and process improvements that are consistent with the organization's goals and objectives. Ensures regulatory compliance with Medicare and state authorities, Generally Accepted Accounting Principles and any external governing authority.
Assures claims are reviewed, corrections are identified/made or resolutions are initiated while ensuring all follow-up claims/actions are submitted via the appropriate medium and with all required attachments.
Maintains knowledge of government regulations, payer requirements, UB-04 standards, information system functionality (i.e. Hospital, clearinghouse, payer), hospital policies/procedures and departmental SRGs.
Evaluates the impact of new or upgrades to existing systems/tools while performing testing of system changes, providing technical/operational support during implementation and evaluating the success of new systems/tools.
Ensures timely/accurate billing, collection, posting, servicing, and/or auditing of the $1.5 billion receivable stream.
Ensures follow-up is completed utilizing TRAC work lists, QMS, or other systems/reports according to department policy/procedure, SRG, or industry best practice standards.
Demonstrates a working knowledge of CareMedic systems, DSS electronic billing systems, Syntellect IVR systems, HealthQuest 2000, QMS, and Premis electronic billing systems.
Provides feedback and training to supervisors and staff. Provides resolution for pended (WIP backlog) claims within allowable timeframes (as defined for appropriate deficiency) and/or ensures billed claims receive timely and appropriate follow up based on established protocol or SRG.
Oversees assigned department or functional area to ensure it is performing effectively, which may include but not limited to, hiring and training team members, creating and implementing business strategies, managing performance of team members, and delegating tasks.
Minimum Qualifications:
Experience: Four years of experience in Revenue Cycle, Clinic Operations, Credentialing, Denials Management and/or HB/PB Operation roles; Two years in leadership roles
Education: Bachelors Degree or lesser educational degree with four additional years of experience
Preferred Qualifications:
Bachelor's degree in Accounting, Finance, or related field preferred; advanced degree or certification a plus.
Strong proficiency in Microsoft Excel (advanced formulas, pivot tables, financial modeling, dashboards).
Proven experience in financial analytics, reporting, budgeting/forecasting, and revenue cycle performance metrics (Net Revenue, AR, Denials, Cash).
Demonstrated ability to support managed care contract strategy, including payer trend analysis, financial modeling, and negotiation support.
Skilled in process improvement, workflow streamlining, and ensuring accuracy, timeliness, and completeness of financial data.
Strong communication and presentation skills with experience translating complex data into actionable insights for leadership.
Remote Eligibility: This position is eligible for remote work for candidates residing in the following states - VA, MD, DC, DE, FL, GA, NC, OH, PA, SC, TN, TX, WV