Customer Service Representative jobs at Smiths Group - 2693 jobs

Job Title: Customer Service III Period: 10/28/2024 to 10/31/2025 - possibility for extension/direct hire Hours/Week: 40 hours (Hours over 40 will be paid at Time and a Half) Rate: $20/hour Contract Type: W-2 Scope of Services: The Customer Service III position is responsible for providing exceptional customer service to healthcare customers through inbound/outbound calls and emails. The role requires utilizing a database to retrieve customer or company information, following detailed instructions, and using a variety of resources to provide accurate information. The ideal candidate will possess strong organizational skills, patience, tact, empathy, and problem-solving skills, with consistently good voice quality. They must be able to organize and handle calls and emails with speed and accuracy, work with complex computer applications and resource materials, and multitask effectively. Proven skills in Microsoft software suite (Excel, Outlook, Word, Teams) are required, with preferred experience in SAP or other ERP systems and a background in the healthcare industry. Role, Responsibilities, and Deliverables: Take inbound/outbound calls and emails to provide information to healthcare customers. Utilize a database to retrieve customer or company information. Learn and follow detailed instructions, using a variety of resources to provide accurate information. Demonstrate patience, tact, empathy, and problem-solving skills with consistently good voice quality. Organize and handle calls and emails with speed and accuracy. Work with complex computer applications and resource materials. Multitask effectively and use critical thinking skills. Follow standard operating procedures, knowing when to ask for help. Understand the culture and be a good team player. Experience: One year of experience in a customer service role. 4-year equivalent college degree. Ability to problem solve and critically think. Able to multitask between different platforms, able to jump back and forth between customer calls and emails. Basic computing skills and understanding of Windows, Microsoft, and other frequently used computer systems. Must be able to follow standard operating procedures, but also know when to ask for help. Must understand the culture and be a good team player.

Job Title: Customer Service SpecialistJob Description The Senior Customer Service Specialist acts as the primary liaison between the company and major aerospace customers, overseeing all routine business activities related to customer orders. This role involves processing purchase orders, coordinating schedule changes, offering post-sale support, preparing price quotes, and resolving billing disputes. The ideal candidate will possess strong ERP and Microsoft Office skills, excellent communication abilities, and the capacity to work collaboratively across internal teams to ensure customer satisfaction and efficient order management. Responsibilities + Process customer purchase orders efficiently. + Coordinate schedule changes to meet customer needs. + Provide comprehensive post-sale support. + Prepare accurate price quotes for customers. + Resolve billing disputes promptly and effectively. + Manage order entry, including from multiple portals. + Oversee portal management for various customer portals. + Administer contracts, including long-term agreements and terms and conditions. + Assist with price estimates and coding as part of a broader scope. Essential Skills + Minimum of 5 years of customer service experience. + Experience in the aerospace industry. + ERP system knowledge, preferably AS400 or Oracle. + Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). + Excellent communication and interpersonal skills. + Strong organizational and multitasking abilities. + Ability to work independently and take initiative. Additional Skills & Qualifications + AS/AA degree or equivalent. + Flexibility to meet diverse customer needs. + Experience with contracts administration and pricing. Work Environment The position is fully onsite, operating Monday to Friday from 7 am to 3:30 pm PST. The work setting is a cubicle environment, within a team of 6-8 members, adhering to ITAR compliance regulations. Job Type & Location This is a Contract to Hire position based out of Valencia, CA. Pay and Benefits The pay range for this position is $26.01 - $38.70/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Valencia,CA. Application Deadline This position is anticipated to close on Feb 2, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

Job Title: Customer Care Advocate - Reimbursement SpecialistJob Description The Customer Care Advocate - Reimbursement Specialist plays a crucial role in supporting insurance authorization requests, following up on insurance determinations, and working closely with field sales teams and healthcare professionals to gather necessary documentation. This position requires at least two years of experience in medical authorization, exceptional customer service and communication skills, attention to detail, and the ability to adapt in a fast-paced, team-oriented environment. Success in this role is measured by the ability to navigate complex insurance processes, overturn denials, meet sales quotas, and provide empathetic support to patients, particularly those with neurological impairments. Responsibilities + Interact with patients, payers, and physician's offices to provide excellent customer service. + Obtain documentation and submit claims efficiently. + Handle referral authorizations, pre-service appeals, and denials effectively. + Collaborate with field teams across four regions, consisting of three people per region. + Achieve sales quotas by closing sales as the final step in the process. Essential Skills + Minimum of 2 years in medical authorization involving medical record review. + Strong written and verbal communication skills for interacting with patients and professionals. + Ability to manage tasks, prioritize, and ensure accuracy in documentation. + Willingness to adapt to evolving processes and changing business needs. + Experience in environments requiring frequent adaptation. Additional Skills & Qualifications + Bachelor's degree preferred or equivalent relevant experience. + Proficiency in medical terminology and ICD-10 coding; medical coding certification preferred. + Hands-on experience with CRM systems, Call Center software, and Microsoft 365. + Experience with commercial payers, Medicaid, and workers' compensation. + Experience in commission/incentive-based roles, preferably in medical device, biotech, or pharmaceutical industries. Work Environment The position is office-based in Valencia, CA, within a high-energy, collaborative 'bullpen' setting that is fast-paced and team-oriented. Standard office hours are Monday through Friday from 8 am to 5 pm, with a focus on teamwork and process improvement. This is not a typical call center environment. The company culture emphasizes adaptability, client satisfaction, and a supportive, results-oriented atmosphere. Employees are encouraged to contribute ideas, embrace process changes, and maintain a positive team spirit. Although the dress code is not explicitly stated, business casual attire is typically expected unless specified otherwise. Job Type & Location This is a Contract to Hire position based out of Valencia, CA. Pay and Benefits The pay range for this position is $27.50 - $27.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Valencia,CA. Application Deadline This position is anticipated to close on Feb 6, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

About the Opportunity A well‐established U.S. organization in the safety and manufacturing sector is seeking a Customs Specialist to support import compliance operations. The company is known for its strong culture, collaborative environment, and commitment to employee development. We are conducting a confidential search, and full company details will be shared with qualified candidates during the interview process. Role Overview The Customs Specialist will work closely with internal teams and external logistics partners to ensure accurate, timely, and compliant processing of all U.S. import entries. This role is ideal for someone who thrives in a fast‐paced environment, enjoys problem‐solving, and is passionate about maintaining the highest standards of trade compliance. Key Responsibilities + Manage trade compliance programs, including audits, process improvements, training, and internal communication. + Prepare and file import documentation for FTZ admissions (E214). + Track and trace shipments; coordinate with freight forwarders, carriers, and container freight stations. + Maintain accurate documentation and data within the organization's ERP and FTZ systems. + Determine HTS classifications, duty rates, and ensure compliance with agency requirements. + Identify and help implement opportunities for duty savings (FTA, tariff exemptions, duty drawback, etc.). + Perform regular audits to prevent errors, penalties, or unnecessary Post Summary Corrections (PSCs). + Prepare and submit PSCs as needed and assist with corrective action processes. + Maintain import records in accordance with U.S. Customs retention guidelines. + Support preparation of responses to Customs inquiries (CF 28/29) and FTZ annual reviews. + Assist with ERP and ACE reporting for compliance metrics and audit results. + Review and approve freight and vendor invoices. + Participate in the development of compliance training programs. + Perform other related duties as assigned. QualificationsRequired + Strong knowledge of U.S. Customs regulations, HTS classification, and import/export documentation. + Ability to stay current with changes in import/export laws and regulations. + Excellent communication and interpersonal skills. + Strong organizational skills with exceptional attention to detail. + Effective analytical and problem‐solving capabilities. + Ability to work independently with an ownership mindset. + Proficiency in Microsoft Office Suite. + Ability to perform computer‐based work for extended periods. Preferred + 3-5 years of trade compliance experience. + Licensed Customs Broker or Certified Customs Specialist. + Experience with FTZ software, Questa Web, or AS400 ERP systems. Education + Bachelor's degree preferred. Job Type & Location This is a Permanent position based out of Romeoville, IL. Pay and Benefits The pay range for this position is $68000.00 - $86000.00/yr. Health, vision, life, and disability insurance Bonus plan 401(k) with company match Profit sharing PTO 9 paid holidays Workplace Type This is a fully onsite position in Romeoville,IL. Application Deadline This position is anticipated to close on Feb 4, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

Account Coordinator / Order Entry Schedule: Monday-Friday, 9:00 AM - 6:00 PM About the Role We are looking for a detail-oriented Account Coordinator to join our team! In this role, you will serve as a key point of contact for customers and internal departments, ensuring smooth order processing and exceptional service. You'll manage a high volume of orders, maintain strong relationships with warehouse and freight partners, and contribute to a collaborative team environment. Responsibilities + Communicate effectively with customers and internal teams (Purchasing, Sales, Operations, Logistics, Accounting). + Maintain close relationships with warehouse and freight carriers regarding customer orders. + Provide backup support for other Customer Service Representatives as needed. + Process a high volume of incoming orders via phone, email, and fax; accurately enter details into SAP. + Respond to inquiries on product availability, shipping, invoices, returns, and other customer needs. + Reconcile purchase order and order discrepancies promptly. + Run and review daily and ad-hoc reports. + Assist with special projects and process improvements. + Collaborate with Account Managers on customer updates and inquiries. + Manage a consistent book of business (200-250 customers). Qualifications + Experience: 1-2 years in order entry or customer service. + Education: High school diploma or equivalent. + Technical Skills: Proficiency in Microsoft Word and Excel; SAP experience preferred. + Ability to perform basic Excel formulas (SUM, AVG, etc.). + Strong attention to detail and accuracy. + Excellent organizational and multitasking skills. + Ability to thrive in a fast-paced environment. + Strong communication skills (verbal and written). + Team-oriented mindset. Additional Skills + Familiarity with data entry and order entry processes. + Experience building long-term customer relationships. Job Type & Location This is a Contract to Hire position based out of Dublin, OH. Pay and Benefits The pay range for this position is $23.08 - $23.08/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Dublin,OH. Application Deadline This position is anticipated to close on Jan 26, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Customer Care Specialist II (Remote) Description: GENERAL DESCRIPTION The Customer Care Specialist II will work directly with clients via Phone, E-mail, Chat and / or other electronic methods of communication to resolve their application and product issues. In addition, the Technical Customer Care Specialist will also be responsible for routine customer questions relating to product usage within the company. This role is responsible for leveraging technical knowledge to deliver excellent care to clients while adhering to quality assurance standards. SPECIFIC RESPONSIBILITIES Handle routine customer questions relating to product usage. Provide technical support on issues through to resolution. Maintains expert-level knowledge of business processes and procedures. Accurately log all customer information in the CRM tool. Facilitate communication to other departments as needed to resolve client concerns. Communicate with key stakeholders to identify and resolve inquiries. Provide proper follow- up to ensure customer is kept apprised of the issue status. Job Requirements:Customer Care Specialist II Candidates should be within 50 miles of Sacramento, CA or Wilmington, OH. High School Diploma/GED and 3 years' experience OR Any level degree or certification beyond High School Diploma/GED and up to 1 year experience OR 5 years' experience. Strong technical skills (Microsoft Office, Salesforce.com, or similar CRM, contact center software). Serves as a customer care agent for an assigned customer base or product area. Responds to customer inquiries received via telephone or online. Documents and reports on customer inquiries, status, and resolution. Follow up with customers on issue status and resolution to ensure ongoing high satisfaction levels. Determines problem source (i.e., hardware, software, user access). Resolves issues where possible. Refers difficult and complex issues to internal technical experts and/or. Refers issues to management. Documents issues for future reference, internally and externally. Builds working relationships with customer representatives and with cross-functional teams. Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

We are seeking a detail-oriented and organized Customer Service Representative to join our team. The ideal candidate will be responsible for managing and responding to emails, focusing on different customers efficiently. Strong organizational skills and excellent email communication abilities are essential. Experience with high-volume data entry, ERP systems, and familiarity with Microsoft Word and Excel are required. The role involves working with numerous part numbers and effectively handling challenging situations with customers. Responsibilities + Manage and respond to customer emails in a timely and organized manner. + Focus on different customer needs and prioritize accordingly. + Maintain accurate alphanumeric data entry. + Utilize ERP systems for efficient data management. + Collaborate with the team to handle difficult scheduling and customer interactions. + Retain information about numerous part numbers and products. Essential Skills + Proficiency in data entry and customer service. + Strong organizational skills with attention to detail. + Experience with Microsoft Word, Excel, and ERP systems. + Ability to quickly learn and retain processes. + Excellent written and verbal communication skills. Additional Skills & Qualifications + Outgoing personality with the ability to work well with others. + Administrative support experience is a plus. + No degree needed; relevant experience is more important. + Ability to stay focused and work hard in a quiet, analytical team environment. Job Type & Location This is a Contract to Hire position based out of Carlsbad, CA. Pay and Benefits The pay range for this position is $22.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Carlsbad,CA. Application Deadline This position is anticipated to close on Jan 26, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

A leading AI knowledge management firm is seeking a Head of Customer Success for North America. This role involves nurturing strategic partnerships with C-suite executives to enhance customer engagement and implement AI ROI strategies. The ideal candidate has over 10 years of experience in customer success, understands the complexities of regulated industries, and excels in communication and strategic thinking. The position is based in Sunnyvale, CA, requiring in-office presence and offers significant responsibility in driving client outcomes and satisfaction. This is a key role for shaping AI transformation in customer operations. #J-18808-Ljbffr

The Customer Service Representative will engage in a variety of tasks to ensure smooth operations and exceptional customer experience. The role involves looking at payments and invoicing, handling communication with the lab, answering phones and emails, and facilitating the ordering of supplies. Responsibilities + Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. + Contact customers to respond to inquiries or notify them of claim investigation results and any planned adjustments. + Refer unresolved customer grievances to designated departments for further investigation. + Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. + Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Essential Skills + Customer service oriented with a focus on providing information in response to inquiries about products and services. + Strong verbal and written communication skills. + Attention to detail and customer service skills. + Interpersonal skills and the ability to work independently. + Ability to accurately document and record customer/client information. + Previous experience with computer applications, such as MS Outlook or data entry software. Additional Skills & Qualifications + High school diploma or GED preferred. + 0-2 years of customer service related experience required. + 1+ year of experience in customer service with active interactions/communications with customers. + Self-starter, multi-tasker, good communicator, highly organized, calm under pressure. + Knowledge of Microsoft Office/Excel/Word. + Proficiency in computer operations. Work Environment The position requires working onsite in Tucker for five days a week, Monday through Friday from 9:30 AM to 6:30 PM. Job Type & Location This is a Contract to Hire position based out of Tucker, GA. Pay and Benefits The pay range for this position is $16.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tucker,GA. Application Deadline This position is anticipated to close on Jan 27, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly and professional manner. Startig pay is $16.10 per hour. What you'll do These are the essential functions of the job This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations. Greeting customers when they enter the airport or arrive in the ticket area Monitor the ticket counter area to ensure it is in compliance with safety policies and procedures Assisting customers with self-service kiosk check-in and kiosk baggage processing (e.g., printing boarding passes and receipts) Servicing and maintaining kiosk machines (e.g., load paper, clean surfaces) Troubleshooting kiosk technology issues to identify the source of issues or errors Communicating with IT about kiosk technology issues that require additional servicing Verifying that customers' carry-on baggage complies with FAA/American Airlines polices (e.g., size, quantity) Verifying and clearing travel documents (e.g., passports, visas) for customers traveling internationally (e.g., using the Timatic database available in the kiosk) Assisting customers with checked baggage processing (e.g., completing credit card transaction, self-tagging, verifying weight) Queuing lines in ticket counter areas based on departure times or type of assistance needed (e.g., special assistance, to reduce volume of lines or wait time) Accepting and activating customers' self-tagged baggage at the activation station Physically moving baggage throughout the ticket counter area (e.g., move checked baggage to belt, move oversized bags to designated oversized baggage location) Assisting customers with checking their assistive devices, sporting equipment, and other oversized items (e.g., verify adherence to appropriate policies) Refer customers to customer service agents when appropriate Performing clearance and verification of documents at kiosks Assisting with the physical movement of non-ambulatory customers as they board, deplane, or otherwise move throughout the gate and larger terminal area Assisting unaccompanied minors with boarding, deplaning, or other transportation Providing customers with gate information and directions Performing paging activities (e.g., to announce forgotten items, to ask customers to return to locked bags) (at some airports) Possibly performing additional related duties as deemed operationally necessary by management consistent with the collective bargaining agreement Reporting to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings Adhere to government regulations (e.g., DOT, FAA, TSA) Adhere to company policies, procedures, and performance standards Wear uniforms as required by company policy Provide quality customer service in a professional manner in accordance with American's guidelines Use multiple internal resources/systems, including during customer interactions * Reasonable accommodations may be made for qualifying individuals with disabilities. All you'll need for success Minimum Qualifications- Education & Prior Job Experience High School diploma or GED or international equivalent Must be 18 years of age or older Read, write, fluently speak and understand the English language. Bilingual language skills may be required in some locations Applicable valid driver's license as required by local authorities Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Must be authorized to work in the U.S. Preferred Qualifications- Education & Prior Job Experience Working knowledge of Sabre or any other Passenger Service System Previous face to face Customer Service experience Working in a fast pace environment What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

The Role - Amphenol Aerospace Operations is seeking a Customer Service Representative to work out of its state-of-the-art facility in Sidney, NY. The key responsibilities of this Customer Service Representative include, but are not limited to: Serve as a proactive liaison for a designated group of customers to provide quotations, perform order maintenance and expedite orders. Provide this information through a multi-functional team approach. Process all change orders and schedule advances in a prompt and courteous manner. Expedite delivery of customer orders to comply with customer requirements. Coordinate expedites through appropriate personnel in Planning & Production Departments. Monitor delivery status of orders from key customers. Coordinate source inspection to enable parts to ship in a timely manner. Verify and administer terms and conditions on customer orders and quotations. Process complete and accurate phone quotations. Process purchase orders for imported products. Receive and process customer purchase orders and informs them of delivery date. Fulfil customer requests for information. Process confirming orders and coordinates with necessary personnel. Monitor quote progress to assure response by due date. Monitor order progress to assure prompt processing. Serve as back-up to other Customer Service Representatives on customer team. Salary $50,000 - $63,000 Location - Sidney, NY 30 Minute Drive from Binghamton, NY 20 Minute Drive from Oneonta, NY The Person - The key skills and qualities of a Customer Service Representative at Amphenol Aerospace Operations: Associates degree with experience in customer service in a manufacturing environment or call center required and/or equivalent related education experience. Excellent interpersonal skills and be adept at both oral and written communications. Proficiency with Microsoft Office Confidentiality Be a team player Be able to work in a fast paced environment The Company - With manufacturing sites in Sidney, NY, Mesa, AZ, Nogales, MX, and a Design Center in Pasadena, CA, Amphenol Aerospace Operations has been a leader in designing and manufacturing electrical components for the aviation and commercial airplane industry for over 100 years. Focusing on serving the needs of advanced and challenging market segments, we pride ourselves on our consistent ability to innovate and provide the markets with new creative solutions. Working at Amphenol means you are recognized and valued for your contributions because we believe that our human capital is the most valuable asset we have. We support and encourage career development for all employees and have ample opportunities for advancement. We pride ourselves for being customer-centric, accountable, reliable, and enthusiastic in all that we do. These values are ingrained in each of us and contribute to a culture of teamwork and meaningful work. Amphenol offers a competitive wage and benefits. The candidate must be able to legally work in the United States; we are unable to provide sponsorship. This position requires access to controlled technology that is subject to US export controls. Qualified candidates must be a US person (including US Citizen, lawful permanent resident, or protected individual as defined by 8 U.S.C. 1324b(a)(3)) or eligible to obtain required authorization(s) from the U.S. Government. Amphenol is a proud Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, sexual orientation, gender identity or expression, national origin, age, protected veteran status or disability status. We aim to create an inclusive working environment where all employees are respected and treated equally. Amphenol - Making History, Designing the Future

The Customer Service and Support Representative - II is responsible for providing operational support for the Managed Services department and its customers. This role identifies, researches, and resolves technical problems for customers with accounts. You will be responding to email and phone support requests, as well as documenting, monitoring, and tracking service requests to ensure timely resolutions. This person has knowledge of managing services help desk procedures and best practices. Skills & Core Strengths Help Desk Support Technical Customer Support Service Ticketing Systems CRM Systems Managed Services AV/IT Support Hardware Troubleshooting Microsoft Office Phone and Email Support Case Management Vendor Coordination RMA Processing Service Documentation Customer Service Problem Solving Time Management Multitasking Verbal and Written Communication Attention to Detail What You'll Do Represent our company values while providing our customers with Help Desk support Provide Help Desk support per department process workflow and management Provide case management including opening, notating, tracking, updating, and reporting on service tickets and work orders Assure parts and equipment repairs are processed accurately and in a timely manner Coordinate with vendors for orders, repairs, RMAs, and return status Facilitate subcontractor estimates, quotes, purchase order requests, and invoice processing Review and submit sub-contractor invoices to management for approval Process equipment returns and assist with advanced replacements Escalate all unresolved repair problems to management What We're Looking for High School Diploma or GED Associate degree is preferred 2+ years in a Help Desk support position or a similar job role An AVIXA CTS certification is preferred Good computer skills including proficiency using Microsoft Office and a PDF editor are required Customer relationship management (CRM) and service ticketing software experience preferred Must possess good customer service, problem-solving, and time-management skills, and be able to prioritize and organize workloads for effective implementation Must be able to work successfully in a fast-paced and multitasking environment Must have good verbal, written, and listening communication skills Must be able to effectively oversee stressful situations in a calm and professional manner This position is designated as on-site. Reasonable accommodations will be provided as required by law. Who we Are: Avidex stands as a leading force in the audiovisual and IT integration industry, celebrated for delivering cutting-edge solutions to a diverse clientele. Our fundamental principles center on an unwavering commitment to excellence, profound technical expertise, and an entrepreneurial spirit that defines our unique identity. In our continuous journey of expansion, we are actively seeking an exceptionally skilled CustomerService and Support Representative - II to play a pivotal role within our Service team. This critical position is perfect for individuals who are well-organized, personable, responsible, adept at multitasking, detail-oriented, clear communicators, and dedicated to providing excellent customer support. A robust background in electronics, computers, and audiovisual industry best practices is a prerequisite for success in this role. What we Offer: Competitive compensation plan Full medical, dental and vision benefits 401(k) with employer match 120 hours of PTO (accrued) 10 paid holidays. 8 hours to volunteer on your favorite cause Tuition reimbursement Career and personal development opportunities Avidex is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or status as a protected veteran. We are committed to providing a workplace that is free from discrimination, harassment, and where all employees are treated with respect and dignity. We believe that diverse perspectives enhance our organization and contribute to innovation, collaboration, and overall success.

Customer Support Representative - Bilingual (English and Spanish) ** Mexican and Puerto Rican spanish dialects work really well in this role. Candidate must have some type of customer service experience. Shift: Full time hours are normally 40 hours per week. Must be able to work between 8am - 6pm, no exceptions Required to attend ~ 4 week instructor led training Monday through Friday in the office. Hybrid Schedule: In Office: Tuesday, Wednesday, and Thursdays - After training Candidates should have the following skills and education: High School Diploma or equivalent Prior customer facing role or call center experience desired Customer and team focused Excellent verbal and written communication skills Able to work in multiple internet based systems **Position will answer emails, chats and calls from 1-800- GET PINK (Roofing, and General Services) Interview (Must have access to internet and email) 1st - Pre screen Video/ Phone Screen 2nd - Panel Video interview Position Specifics: This is a full-time position (approximately 8 hours a day) between the hours of 8am-6pm, Monday through Friday. Opportunities exist to work over-time based on business need. Schedules will fluctuate within this time frame based on business demand. Qualified candidates must be flexible and available to work slightly varying schedules. This role operates as a hybrid schedule. The expectation is Tuesday, Wednesday and Thursdays will be in office and Monday and Friday are remote. Must have reliable internet and the company will supply equipment to complete successful work from home environment. PURPOSE OF THE JOB The call center agent is the first point of contact to address direct and indirect customer inquiries, regarding company's products and services. The Agent is responsible for ensuring that all questions are handled in a professional and mutually beneficial manner and in accordance with company's standards. Reports to: Customer Solutions Team Leader Span of Control: Individual Role with Assigned Responsibilities JOB RESPONSIBILITIES Provide quality service to internal and external customers. Handle incoming customer calls, emails and web inquiries regarding company's products and warranties Ensure a timely and professional response Enter all relevant information regarding inquiries into company's system Provide detailed step-by-step instructions to customers concerning website navigation and browsing, warranty claim or claim status, and/or product information Advise customers on newly available products and programs to promote the brand and drive overall sales Follow up with customers as requested Metrics: Call quality score Customer feedback Information accuracy Adherence to schedule Attendance JOB REQUIREMENTS MINIMUM QUALIFICATIONS: High School diploma or equivalent (Associates or Bachelors Degree preferred) At least one year work experience in a customer facing environment EXPERIENCE: Building materials experience desireable 1-3 years prior customer service experience Prior experience working in a team environment Demonstrated ability to work independently KNOWLEDGE, SKILLS & ABILITIES: Strong oral and written communication skills Proficient typing skills General business acumen Proficient working knowledge of the MS Office Suite including Outlook, Word, and Excel Capable of quickly and accurately identifying customer needs, solving problems systematically, using sound business judgment, and following through on commitments Strong team building, customer service, planning and organizing skills High attention to detail with the ability to handle multiple priorities Ability to excel in a fast paced and ever-changing work environment Ensures personal accountability Quickly learns and adapts to change Inquisitive and curious

BCforward is currently seeking a highly motivated Customer Service Rep - Onsite Job in Rio Rancho, NM 87144. Customer Service Rep Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 24+months strong possibility for extension Job Type: (40+ HOURS WEEKLY], [CONTRACT], [ONSITE] Pay Range: $14.97/hr to $19.59/hr Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). BCforward is currently seeking a highly motivated Senior Business Analyst in Texas, TX . Job Description: Applies basic foundation of a function's principles, theories, and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters. Education and Experience Required: Typically, a bachelor's degree or equivalent experience and/or 1-2 years related experience or Master's degree. Knowledge and Skills: Basic knowledge in the field of Customer Relations. Demonstrated verbal communication and customer service skills. Knowledge of microcomputer hardware, basic- level knowledge of operating systems software. Demonstrated writing/correspondence skills. Benefits: BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work. BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process. This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration. Interested candidates please send resume in Word format to Rio Rancho, NM 87144 Please reference job code 249183 when responding to this ad.

Brightree is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). When you work at Brightree, it's more than just a job. You'll be part of a team that's driving innovation and leading the way in cloud-based patient management software. The technology allows us to provide the tools for better outcomes but at our heart, we're really about people. We strive to positively impact our customers' businesses and the lives of patients every single day. The Quality Assurance Analyst, Customer Support is accountable for evaluating the experience between a customer and the support team representatives against predetermined standards of performance. The QA Analyst will be tasked auditing and communicating results with Quality Manager, Senior Manager(s), Customer Service and Senior Director. Must be detail-oriented, results-driven and focused on meeting the customer's needs. Let's talk about Responsibilities * Maintain Support quality standards * Monitor and review inbound and outbound calls, email, chat and social media responses against the Company's support quality standards * Identify and address potential customer interaction issues * Provide positive feedback when applicable to acknowledge and reward the behavior * Contribute to the team culture in a positive manner * Be an advocate for the customer and for the team * Be an ally of the support representatives, a partner committed to supporting them and helping them succeed * Contribute to a culture where goals are attainable, and targets are met * Must have a strong understanding of the complex tasks within the support representative job function * Maintain a thorough knowledge of all company policies, especially those that affect call-taking metrics or performance standards * Be a part of a culture that has committed to growth and improvement across all lines of business and within all levels of an organization * Monitor and drive performance of the team * Assist with escalated issues and provide direction * Other tasks and responsibilities as assigned * Occasional travel Let's talk about Qualifications and Experience * Minimum 3 years working in SaaS customer service, or call center environment with interactions with customers * Experience in HME, Home health or healthcare industry * Knowledge of customer support best practices * Proven track record of analytical skills * Proven ability to work independently * Ability to work in fast paced, collaborative, customer-focused environment * Possess a passion for customer service and exceeding goals * Strong interpersonal, communication, and customer service skills with the ability to resolve challenging issues in a timely manner while mentoring peers * Proficiency with Microsoft Office Suite (Outlook, Word, and Excel) * Must be a quick learner, self-directed, motivated, and have strong dedication and commitment level to the tasks at hand * Must be able to work in a fast-paced, collaborative, project-oriented environment with the ability to own areas of the product with minimal supervision * Must have a great attitude, be willing to learn and increasingly strive to improve * Experience working in a remote environment * 5+ years working in SaaS customer Service * Bachelor's degree in business, healthcare, technology, or relevant field * Experience with Salesforce Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

BCforward is currently seeking a highly motivated Customer Service Representative in Rio Rancho, NM Customer Service Representative Anticipated Start Date: 9th-February-2026 Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 24 Months contract with possiblity of extension Job Type: [FULL TIME (>=40 HRS WEEKLY), [CONTRACT], [Hybrid] Pay Range: 14.97/hr - $19.59/hr Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). Job Description: • Resources would handle 13 to 15 calls per day which average call time about 16 min. • These are customer service individuals that has some tech familiarity. For example, knowing what a hard drive is but the client is not looking for technical gurus. • Manager wants the resources to accomplish the following: Based on the training provided increased diagnostic accuracy in taking care of customers and report problem statements. Benefits: BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work. BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process. This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Premium Customer Services Representative is an ambassador of American Airlines, providing superior hospitality, excellent customer service, extensive ticketing and problem resolution for our most valuable customers in all areas covered by the Premium Customer Services organization. Premium Customer Services Representatives provide enhanced, extraordinary services in a positive, enthusiastic, courteous and friendly manner to all customers and guests. Starting pay is $21.25 per hour. What you'll do These are the essential functions of the job This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations. Provide premium customer service to all customers Register customers and verify their access to club(s) and/or lounge(s) Greet customers by completing all guest experience items (e.g., greet customers using their name when possible, ensure name tag is visible, provide WIFI password, ask how you can assist) Book and confirm flight reservations (e.g., using the semi-automated business review environment [SABRE], Qantas Intelligent Keypad [QIK]) All Check premium customers in for their flights (e.g., flight changes, rebooking, passport verification swipe) Monitor flights to identify boarding times, delays, or disruptions to best accommodate customer needs Issue customer tickets (e.g., day of departure, reissues, future tickets) Cancel passenger reservations, as requested Place customers on priority lists (e.g., upgrades, standby) Provide timely resolution of customers' travel issues Contact the next level of customer service support (i.e., premium services CSCs or CSMs) to address unresolved customer issues, as needed Document customer issues in the passenger name record (PNR) Perform club enrollment or sales activities (e.g., Admiral's Club, credit card memberships) Coordinate all services provided to elite status customers (e.g., Concierge Key program and Five Star service) Assist elite status customers (e.g., Concierge Key, Five Star Members) as they move throughout terminals Assist customers with their baggage, as needed Monitor or maintain the appearance of the lounges or clubs (e.g., via conduct of walk-throughs) Communicate with business partners to ensure food and beverages are provided to club and/or lounge customers at all times Oversee the activities of business partners providing services (e.g., catering, sanitation) to the club(s) and/or lounge(s) Assist customers with technology provided in the club(s) and/or lounge(s) Reserve conference rooms (e.g., 1 hour) for same-day travel requests Coordinate services for any meetings occurring in conference rooms (e.g., food for the meetings) Complete open or close procedures for club(s) and/or lounge(s) Address escalated customer issues or concerns Conduct liquor inventory audit with beverage business partner (at some airports) Monitor KeyStar system to arrange appropriate services for customers (e.g., government officials, OneWorld, Concierge Key, FiveStar) (at some airports) Report to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings Adhere to company policies, procedures, and performance standards Wear uniforms as required by company policy Adhere to government regulations (e.g., DOT, FAA, TSA) Use multiple internal resources/systems, including during customer interactions * Reasonable accommodations may be made for qualifying individuals with disabilities. All you'll need for success Minimum Qualifications- Education & Prior Job Experience High school diploma or GED Must be able to read, write, fluently speak and understand the English language Bilingual language skills required in some locations Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Actively demonstrate extraordinary customer service and customer engagement in an environment of hospitality Ability to work under pressure, handle a multitude of projects concurrently while paying close attention to detail and customer service Excellent salesmanship skills/interpersonal skills with ability to interact effectively with all levels of management and public contact Service-oriented and self-motivated with a high level of professionalism Able to attend training classes in Dallas/Fort Worth, Texas Prior customer hospitality experience strongly preferred Maintain a well-groomed and professional appearance Excellent communication skills Prior travel industry experience preferred PC experience preferred Strong organizational and administrative skills required Ability to work irregular and/or extended hours, including weekends and holidays Must report to work on a regular and timely basis What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Title: Customer Service Representative I Duration: 03 Months About the Role: This position is designed for enthusiastic, detail-oriented individuals who thrive in a fast-paced environment and are passionate about supporting families. We are seeking candidates excited to focus on assisting parents and families throughout their overall experience with our products and services. The role requires a commitment to meeting key performance indicators (KPIs), adhering to outreach protocols, and delivering an exceptional customer experience. This is a great opportunity for individuals looking to build a career in the biotech sector with an organization that offers excellent training programs and growth opportunities. Responsibilities: Achieve daily, weekly, and monthly goals. Comply with assigned schedules, assignments, and productivity metrics. Promptly, efficiently, and accurately contact existing customer or lead database. Assure the quality, integrity, and accuracy of client information. Master product information for accurate dissemination to customers. Comply with standard operating procedures and instructions within a quality management system. Assist customers and medical professionals throughout the birthing process and delivery lifecycle of ViaCord's service. Successfully resolve customer challenges. Handle escalated customer issues as needed. Build and maintain strong customer relationships. Promote an open communication model and a positive teamwork environment. Partner with Customer Service Management to assist with new-hire training, as needed. Participate in continuous improvement projects within the department. Participate in cross-functional improvement initiatives Qualifications: Exceptional communication and organizational skills. Proven ability to meet and exceed KPIs and outreach protocols. Strong attention to detail, especially in recordkeeping and compliance. Previous experience in customer service, sales, or biotech preferred. Proficiency in CRM tools and database management. 2+ years of service or relevant experience preferred Education: Bachelor's Degree, preferred

As a Technical Inside Sales Representative (TISR) at Bray Ball Valves/ Flow-Tek, you will serve as the primary point of contact for our valued customers, ensuring exceptional service and support. You will collaborate closely with internal departments Sales Representative, Inside Sales, Technical, Valve, Representative, Sales, Manufacturing