General Manager jobs at Whataburger - 2353 jobs

Getting Started * Job you are applying for: KFC Restaurant General Manager at the following location(s): G135729 - North Barron [OH] - Eaton, OH Resume Application View Job Description - KFC Restaurant General Manager Description: Looking for a rewarding career in the fast-food industry? KBP Foods, a leading franchisee of KFC, is hiring a Restaurant General Manager for our growing team. With over 800 locations nationwide, we offer an exciting work environment and numerous opportunities for advancement. As the Restaurant General Manager, you will have the chance to lead a team, implement strategies, and make a real impact on the success of our business. Join our team and be part of a company that values its employees and promotes a positive work culture. Apply now and take the first step towards a fulfilling career with KBP Foods. What's in it for you: Annual awards trip based on restaurant performance. Top 10 % of GMs in each region attend. Ability to develop your leadership skills and seek above store level opportunities with our internal leadership development program. Employee perks such as cell phone discounts; Saving Match Program, Employee Assistance Program through KBP Cares. Earn your GED for free, college scholarships and free online tuition. Medical, Dental, Vision benefits and accrued PTO Free shift meal and an employee discount at our KFC restaurants. Paid Training Bonus Program: As a Restaurant General Manager, you will be eligible to participate in a Bonus Program, which is paid out every period, based on restaurant performance. What a day in the life for a Restaurant General Manger can look like: Control profitability by following cash control/security procedures, maintaining property inventory levels, managing labor, reviewing financial reports, and taking appropriate actions. Recruit, interview and hire Team Members, Shift Managers and Assistant General Managers. Coach and train all employees in operational excellence to ensure restaurant success. Complete inventory counts every other week. Ensure the restaurant is kept clean, and the team provides an exceptional visit for the guests with friendliness and a quality product. Requirements: What you bring to the table: Minimum 1 year of experience as General Manager in food service or retail environment, including Profit & Loss responsibility preferably in quick serve restaurant (QSR). Managers must be at least 18 years old. Availability to close the restaurant at least two nights a week. Ability to lift, carry, stack, push or pull heavy objects. Stand and walk constantly for entire shifts. Maneuver through compact spaces safely and operate restaurant equipment. What KBP brings to the table: KBP Foods, a part of KBP Brands is a leading restaurant franchise group with a clear vision: to create a great place to work, a great place to eat, and a great place to own. We're looking for dedicated individuals that align with our core values and are passionate about Diversity, Equity, Inclusion, Belonging (DEIB+), Growth Opportunities, and a Positive Culture. •Grown to over 1,000 restaurants in 20 years. Opportunities in 31 states Over 50% of store leadership has been promoted internally in the last year. If you are looking to be part of an energetic, entrepreneurial company with countless opportunities for growth - personally, professionally, and financially - then a career with KBP Brands IS the right fit for you. Additional Info: Restaurant General Manager Employees are entitled to compensation commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law and will be discussed during the hiring process. The expected starting compensation ranges for new hires in this position in various states and jurisdictions are as follows: State of Maryland: $53,000 to $58,000 State of New York: $55,000 to $60,000 New York City: $65,000 to $70,000 Cincinnati, OH: $54,000 to $58,000 Open Alert Close Disability Accommodation for Applicants KBP Foods is committed to providing individuals with disabilities with reasonable accommodations in its job application and hiring process. If you have difficulty using our on-line application system because of a disability, you may contact us at the following email address and phone number: ************************ or **************. This email address is reserved for individuals who require an accommodation due to a disability only. The KBP Foods representative who monitors this email account will not have access to existing profiles in the system and will be unable to provide any application status updates.

Remote, IN Statement of Purpose: The District Manager (DM) is responsible for maintaining and increasing sales and profitability of the stores under his/her control through the management of financial, human, local marketing and material resources. The DM teaches and enforces standards and exercises judgment and decision-making within the policies, practices, and procedures described in company guideline publications (Operations Manual, Policies and Procedures Manual, etc.). ACCOUNTABILITIES: Sales and Profits: Initiates and follows up on store plans to develop sales and profits. Assists unit manager in development of local marketing plans. Communicates promotional activities to store manager. Makes recommendations to VPAO to improve and enhance Wendy's image and sales. Executes and follows up on financial plan as assigned. Approves district/store budgets. Staffing: Evaluates and approves/disapproves budgeted positions per store. Mentors and develops managers for future responsibilities. Forecasts needs and maintains management staffing plan to maintain management stability. Interviews and hires (with H.R. input) manager candidates. Accountable for management training, turnover, and retention. Works with HR in developing management recruitment programs, to include college relationship development. Establishes and ensures maintenance of mentoring programs to provide bench strength in management ranks. Monitors promotability of management staff. Quality: Ensures quality through review and analysis of store CEE scores in district. Provides General Managers specific feedback on quality performance and customer comments. Monitors store systems during in-store visits to ensure products meet quality standards. Service: Monitors and evaluates service times via system reports. Establishes performance goals and evaluates performance to ensure managers maintain speed of service standards. Monitors quality of service programs in his/her stores and takes corrective action as needed to ensure company standards are continually met and maintained. Monitors customer service and satisfaction during visits by talking with customers each visit. Cleanliness: Monitors CEE scores to ensure cleanliness standards are met. Establishes performance criteria to improve CEE Establishes and ensures programs are in place to maintain sanitation and safe food-handling standards. Training: Trains store management in achieving the standards of CEE and customer courtesy. Trains store management in both new and existing products, procedures, and company policies. Trains store management in established "systems" to guide store operations (including P&L). Trains store management to follow a consistent walk-through routine. Trains store management in standards and procedures for food cost control, labor control, cash control, and portioning. Ensures store management is trained in safe operating procedures of equipment. Conducts leadership training for managers on a regular basis. Assists Human Resources in the orientation of new management hires. Trains store management in HRIS, POS, and all other systems. Controls: Ensures compliance with standards described in Operations Manual and other company policy/procedure documents. Evaluates store performance at specified intervals using CEE inspection forms. Coaches and retrains managers as necessary to obtain and maintain an 80% CEE rating or better. Develops specific store objectives, management development objectives, and training plans based on the results of formal inspections. Evaluates progress of store CEE improvement plans. Evaluates shift management practices using "Managing Better Shifts" or similar checklist. Establishes and monitors procedures for safety and control of cash, property, product, and equipment. Conducts audits to ensure compliance with labor (time cards) and health/sanitation regulations; takes corrective action as needed. Monitors customer comments; communicates to appropriate store management. Monitors compliance with EEO, Labor Law, and W.O.T.C. requirements. Conducts regular manager meetings. Evaluates store performance via report analysis Establishes measurable performances programs to ensure compliance with controllable costs. Monitors store P&L; reviews with unit manager on a weekly basis to correct problems. Policies and Procedures: Ensures proper and timely reporting of accidents. Ensures OSHA and company Risk Management claim information is reported timely. Ensures store management adheres to company policies and procedures. Administration: Maintains and completes accurate and timely weekly and period-ending (accounting) administrative responsibilities as required. Ensures compliance with administrative requirements, (i.e., files) via routine audits. Maintenance: Ensures follow up on Preventative Maintenance Plans and activities. Monitors maintenance records of stores to determine adherence to proper cleaning, maintenance and equipment calibration standards. Employee Relations: Uses consistent practices in managing performance problems with subordinates (such as Interaction Management). Develops, recommends, and maintains a reward and recognition plan for managers. Performance Management: Conducts periodic performance reviews of managers in a timely manner. EMPLOYMENT STANDARDS: Knowledge: Wendy's operating systems and procedures. Wendy's policies and procedures. P&L analysis and corrective measures. Supervisory practices. Planning and budgeting. Interviewing practices. Training and development practices. Federal, state and local employment laws. Education: College degree or equivalent experience in operations. Experience: 2-3 years line operations experience in the restaurant industry. Must be able to perform all restaurant operations positions/functions Other Physical Requirements: The District Manager job, at times, requires long periods of standing without a break. The District Manager must have the ability to travel between multiple restaurants and be fully insurable. The District Manager job requires being able to meet the requirements of all subordinate positions. Valid driver's license. Physical inspections of all areas of restaurant Lifting up to 50 lbs Move and inspect all supplies in restaurant Work in hot and cold environments (restaurant, cooler, freezer) Work in an office environment, answers phones, sitting, typing, working with computers.

Remote, IN Statement of Purpose:

JOB TITLE: District Manager (DM) REPORTS TO: Senior Vice President (SVP) The District Manager (DM) has overall responsibility for managing daily operations of the restaurant business in order to achieve and maintain high standard of quality, service and cleanliness and ensuring the restaurants desired outcomes i.e., increased sales, profitability, and employee retention. The DM empowers the Restaurant General Managers (RGM) team within their district to oversee the financial controls, operations, people development, customer service and company compliance within the restaurant across all shifts. A DM should be flexible and be able to work the hours necessary for the proper discharge of their duties and/or required by the needs of the business. NOTE: Each "key activity" described below identifies, the primary (but not exclusive) core competency related to the performance Responsibilities and Key Activities 1. Leads Operations Excellence (Health & Safety, Loss Control): · Demonstrates expert understanding of Operations Excellence Standards (Clean, Safe, Hot and Fresh, Friendly and in a reasonable time frame of guest expectations. · Provides operations direction to team in a clear, concise and positive way and coaches others to lead operations. Consistently deliver on standards throughout all day parts by utilising travel paths, cleaning schedules and daily checklists. Complies with legal and company directives. Keeps accurate records. · Demonstrates patience and a positive attitude with management team and team members while delegating tasks and giving instructions. · Restaurant embraces new platforms through rigorous implementation plan. Management supports new processes and actively coaches transition phase. · Ensures that Health and Safety and Food Safety working practices are adhered to at all times across the district. 2. Business Planning Financial Control · Overall financial planning · Delivers GP through control of food costs, waste, employee meals, free food and merchandise · Forecasts monthly profit verses plan and delivers against P&L. Identifies any shortfalls and implements solutions to meet targets. · Use one-to-one business reviews to discuss all aspects of P&L. Shares and implements good practice amongst others · Understands and analyze retail audit trends, implements recommendation and ensures compliance to cash policy at all times. Restaurant paperwork checked on a daily basis and action discrepancies. Completes weekly stock count and communicates findings to SVP on weekly review meetings. 3. Customer Service-Leads Customer Service · Leads by example and motivates teams to deliver a great guest experience at all times · Makes professional impression on customers and team through positive and friendly attitude and proactive interaction to seek feedback on customer experience · Ensure team set up to deliver a great guest experience across all areas · Meet or exceed speed of service standard through effective application of labor scheduling · Ensure that guest conflict is resolved in a timely, friendly and professional manner in order to achieve a satisfactory outcome 4. People Management and Team Talent · Maintains a supportive environment through regular management meetings, one to one reviews and specific staff events · Provides the team with clear direction and support · Enhances teamwork both within the restaurant and across the area through open and honest communication · Complete annual performance review for management team · Complete Leadership Development Review (LDR) process for the management team · Manage absence and disciplinary issues within the district, seeking specialist advice where necessary · Leads development and implementation of strategies to identify/hire/promote and retain effective team talent; assists Regional Training Manager with management recruitment and selection · Coaches management team members on people leadership skills and management tools for maximum efficiency · Identifies effective team members who are “at-risk-of-departing” and takes appropriate action for retention · Ensure succession plans are in place for the whole team with specific development actions for key individuals; understands the need to continually improve the strength of the team 5. Sales Building · Executes national and local promotions with zero defects. Ensures Managers prepare in advance, motivates the team and supports execution · Continuously aware of competitor activity and understand the impact on day part within own restaurant sales. Offer short and term solution · Implement menu management procedures through dayparts (Breakfast, Lunch, Side Orders, Value for Money Meals day and night offers) · Use current company guidelines to find ways to upsell, ensure clear targets are posted and reviewed · Reward and recognition schemes in place Qualifications 1. Demonstrated leadership and development skills with 1 to 4 years of excellent performance standards in a restaurant or retail environment or a comparable work record, preferably in a restaurant or in the retail/hospitality industry 2. English language proficiency that enables effective communication 3. Completion of the following internal training workshop or is willing to complete them within the required time frames: Management Training Foundations, Food Safety Level 2 (SERVSAFE). Critical Relationships: 1. RGM's and Restaurant Team 2. SVP (Senior Vice President) 3. HR / Training / Department Heads 4. Head Office 5. Customers 6. Suppliers and Contractors ```Duties``` - Oversee and manage multiple district locations, ensuring operational efficiency and effectiveness - Develop and implement strategies to drive business growth and achieve sales targets - Monitor and analyze key performance indicators to identify areas for improvement and implement process enhancements - Provide leadership and guidance to district managers and their teams, fostering a culture of high performance and accountability - Collaborate with cross-functional teams to develop and execute strategic initiatives - Conduct regular performance evaluations and provide coaching and development opportunities to enhance team members' skills - Manage profit and loss for the district, making data-driven decisions to optimize financial performance - Ensure compliance with company policies, procedures, and regulatory requirements ```Skills``` - Strong background in process improvement, with the ability to identify opportunities for operational efficiencies - Proven track record in sales, with the ability to drive revenue growth and meet or exceed targets - Excellent supervisory skills, with the ability to effectively lead and motivate a team - Strategic planning expertise, with the ability to develop and execute plans to achieve business objectives - Business development acumen, with the ability to identify new opportunities for growth and expansion - Proficient in profit loss management, with the ability to analyze financial data and make informed decisions - Project management skills, with the ability to effectively plan, execute, and monitor projects - Strong leadership abilities, with the ability to inspire and influence others towards achieving common goals Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Work schedule 10 hour shift Weekend availability On call Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance 401(k) Paid training Mileage reimbursement

Getting Started * Job you are applying for: KFC General Manager at the following location(s): J625220 - Whitehall, OH Resume Application View Job Description - KFC General Manager Description: At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way. Requirements: The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. - You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. - We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. - You set high standards for yourself and for the team. - You're up for a challenge. You love the excitement of the restaurant business and know every day is different. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Additional Info: This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters. Open Alert Close

When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you! Minimum Wage USD $83,000.00/Hr. Maximum Wage USD $141,000.00/Hr. Qualifications “Wendy's was built on the premise, "Quality is our Recipe ," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. * The target annual bonus for this role is XX% of annualized base salary, based on actual company and personal performance. Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, ************************ *NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.”

Why Wendy's ACCOUNTABILITIES: Sales and Profits 1.Builds sales by promoting customer satisfaction. 2.Manages costs by monitoring crew prep, production, and procedures execution. procedures. 4.Communicates to unit manager any problems in sales and profit related to shift management. 5.Assists unit manager in executing store sales and profits plan as defined. 6.Monitors food costs to eliminate waste and theft. Staffing 1.Hires, trains and terminates crew members to ensure adequate coverage. 2.Utilizes W.O.T.C. 3.Monitors crew turnover rate and causes; makes recommendations to the unit manager. Quality 1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line. 2.Monitors product quality by managing crew performance and providing feedback. Service 1.Takes service times and determines efficiency. 2.Trains crew to respond promptly to customer needs. 3.Trains crew in customer courtesy. 4.Takes corrective action with crew to improve service times. 5.Trains crew to solicit feedback to determine customer satisfaction. 6.Establishes and communicates daily S.O.S. goals. Cleanliness 1.Trains crew to maintain store cleanliness during shift. 2.Follows store cleaning plan. 3.Directs crew to correct cleaning deficiencies. Training 1.Trains crew in new products. 2.Assists unit manager in training new assistant managers in training. 3.Trains crew using the Crew Orientation and Training process. 4.Trains new crew in initial position skills. 5.Cross-trains crew as necessary for efficient coverage of positions during shifts. 6.Recognizes high-performing crewmembers to unit manager. Controls 1.Follows flowcharts to ensure crew is meeting prep and production goals. 2.Monitors inventory levels to ensure product availability. 3.Maintains security of cash, product and equipment during shifts. 4.Follows store priorities set by the unit manager. 5.Follows store plan set by the unit manager. 6.Ensures proper execution of standards and procedures when managing shifts. 7.Manages shift to Q.S.C. level of 80% or better. 8.Takes appropriate action when problems are anticipated or identified. Policies and Procedures 1.Follows procedures outlined in the Operations manual. 2.Maintains safe working conditions in store as outlined in company policies and procedures. 3.Follows company policy for cash control. 4.Reports accidents promptly and accurately. 5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors. 6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist. Administration 1.Performs administrative duties as required by the unit manager. 2.Writes crew schedule to meet plans and objectives of unit manager. 3.Complies with company standards for crew benefits if applicable. Maintenance 1.Follows Preventative Maintenance Program. 2.Trains and monitors crew to maintain equipment. 3.Follows procedures for reporting maintenance problems; tracks progress to completion. Employee Relations 1.Uses consistent practices in managing performance problems with crew. 2.Manages crew in a manner which maximizes retention. 3.Follows grievance process when crew members bring problems to Co-Manager's attention. 4.Executes plans to reduce crew turnover. 5.Provides consistent crew communication. 6.Provides priorities and task assignments to crew to accomplish store goals. 7.Mentors crewmembers who express interest in leadership positions. 8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation. Performance Management 1.Takes appropriate corrective action in response to performance problems of crew. 2.Conducts crew performance reviews on a timely basis. EMPLOYMENT STANDARDS: Knowledge 1. Wendy's operating systems and procedures. 2. Wendy's policies and procedures related to job responsibilities. 3. Supervisory practices. 4. Interviewing practices. 5. Crew orientation and training program. What you can expect This is a full time position; employees are eligble for Medical, Dental, Vision, and 401k benefits. What we expect from you Education 1. College degree or equivalent experience in operations. Experience 1. 1 year of line operations experience in the restaurant industry. 2. Must be able to perform all restaurant operations positions/functions Other 1. The Co-Manager job requires standing for long periods of time without a break. 2. The Co-Manager job requires being able to meet the requirements of all subordinate positions. 3. Must possess valid drivers license. 4. Entering and leaving vehicle multiple times 5. Physical inspections of all areas of restaurant 6. Lifting up to 50 lbs 7. Move and inspect all supplies in restaurant 8. Work in hot and cold environments (restaurant, cooler, freezer) This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.

Getting Started * Job you are applying for: KFC General Manager at the following location(s): J625233 - Columbus, OH Resume Application View Job Description - KFC General Manager Description: At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way. Requirements: The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. - You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. - We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. - You set high standards for yourself and for the team. - You're up for a challenge. You love the excitement of the restaurant business and know every day is different. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Additional Info: This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters. Open Alert Close

Are you passionate about overseeing the daily operations of multiple restaurants in the food industry? Do you thrive in ensuring high standards of quality, service, and profitability while managing staff and operations effectively? Dairy Queen (DQ ) franchisees, employees, and crew members have been dedicated to creating positive memories for over 75 years. As a District Manager at Dairy Queen, you will play a crucial role in leading and coaching restaurant general managers, maintaining high standards of food quality, cleanliness, and customer service, and developing strategies to improve operations and achieve business goals. Key Responsibilities: Direct and coordinate food service operations across multiple locations. Ensure consistent application of company policies and procedures. Monitor and analyze financial performance (sales, profitability, costs). Lead and coach restaurant general managers and staff members. Maintain high standards of food quality, cleanliness, and customer service. Develop and manage budgets for the district. Ensure compliance with all relevant health, safety, and food safety regulations. Travel to different locations within the district. Work schedule 8 hour shift 10 hour shift 12 hour shift Weekend availability Monday to Friday On call Holidays Day shift Night shift Overtime Supplemental pay Bonus pay Benefits Life insurance Vision insurance Dental insurance Health insurance Paid time off Flexible schedule

It's the calling of our Restaurant General Managers to naturally be REAL in how they operate their restaurant. You know who you are - a natural leader and you love putting together a winning team. You're all about teaching new skills and motivating your team to work together and wow your customers. You know you have the freshest ingredients, top equipment and systems to deliver the craveable food we are known for. At Five Guys, you can do all that - and more. Five Guys is a family-run burgers and fries joint giving customers craveable, from scratch food and making sure they get more than they expect. How do we do this? By spending decades testing and getting things just right, working with our customers, hiring great people like you and remaining focused on being REAL. Everything we do is REAL. Real produce, buns, beef, people and service. No cutting corners here. Every single thing we do is REAL. From how we greet customers to how we talk to each other as a team. If you're an experienced REAL restaurant manager, consider a career with Five Guys. What can you really expect? * Real work/life hours of operation. We open at 11:00 am and close at 10:00 pm. And no drive thrus! * Comprehensive and customizable benefits - medical, dental, vision, and 401(K) * 15 days PTO * Career growth opportunities with new locations opening soon. * Real bonus plan paid out monthly in addition to your base pay. Our bonuses are focused around food safety, financial success, and the customer experience. We have 2 Secret Shops each week and everyone on your team working during those shifts are eligible. What are we looking for? * You have 2+ years of GM experience in the restaurant industry with responsibility for financial results. * You are all about creating a great place to work for your team. * You want to make your customer's day and it shows in the way you are fanatical about serving amazing food with a big smile. * You are -- honest, energetic, motivational, and fun. * You set high standards for yourself and for your team. Five Guys Core Convictions: * Remain Humble - It means you're never above having to do the dishes. * Exceed Expectations - Consistently give them more than they asked for. * Always Do The Right Thing - Let your conscience be your guide and your grit. * Lead By Example - Show them what it looks like to be a great leader. We're a group of people passionate about what we serve, who we are as a company and how we work as a team. All Five Guys employees are ready to pitch in and are fun to be around. There's nothing at Five Guys that didn't come from a whole lot of trial and error by our owners, the Murrells, and the thousands of people who have joined our crew over the years. As long as we stay focused on giving customers the best experience each and every time, Five Guys will remain true to our roots as a family business, doing things the right way for the right reasons. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Five Guys Burgers and Fries - General Manager (Highly Skilled) Are you a natural leader who can build a strong team and delight customers? Do you thrive in a fast-paced and fun environment? Join Five Guys, where we believe in crafting great burgers and fries in a clean restaurant with a friendly staff. We empower our employees to take ownership and have fun while working. If you're a self-starter looking for a rewarding career, this is the perfect opportunity for you! What We're Looking For: * 2+ years of leadership experience in the restaurant industry with a focus on financial results * Passion for teaching, coaching, and mentoring the team * Strong commitment to operations and customer service * Ability to thrive in a fast-paced environment * Creative mindset for business growth initiatives * ServSafe certification What You Can Expect: * Fun work environment with a focus on food quality and safety * Monthly financial bonuses through our secret shopper program * Work/life balance with only 45 hours per week and holidays off * 10 days of accrued P.T.O. for personal time * Medical benefits * Exciting financial contests adding to your salary * Growth opportunities within the company Location: {{location_name}} {{location_address}} If you are passionate about great food, teamwork, and growth, Five Guys is the place for you. Join us in delivering exceptional experiences to our customers and be part of a family-oriented company that values diversity and equal opportunities. Company Introduction Five Guys Burgers and Fries is one of America's most successful hamburger concepts -- not just because we have the #1 burger in America according to the Zagat survey, but also because of its employees. We have a unique work environment where crew members and management are trained to work every position in the restaurant. We have an open kitchen experience that's fun with lots of team communication. From the register, to the grill, to morning prep and evening close, our employees form a unified team working in all aspects of the restaurant. We provide competitive pay, plus tips and a unique bonus program that provides the opportunity to earn cash bonuses monthly and quarterly. We have an open kitchen experience that's fun with lots of team communication.

Why Wendy's ACCOUNTABILITIES: Sales and Profits 1.Builds sales by promoting customer satisfaction. 2.Manages costs by monitoring crew prep, production, and procedures execution. procedures. 4.Communicates to unit manager any problems in sales and profit related to shift management. 5.Assists unit manager in executing store sales and profits plan as defined. 6.Monitors food costs to eliminate waste and theft. Staffing 1.Hires, trains and terminates crew members to ensure adequate coverage. 2.Utilizes W.O.T.C. 3.Monitors crew turnover rate and causes; makes recommendations to the unit manager. Quality 1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line. 2.Monitors product quality by managing crew performance and providing feedback. Service 1.Takes service times and determines efficiency. 2.Trains crew to respond promptly to customer needs. 3.Trains crew in customer courtesy. 4.Takes corrective action with crew to improve service times. 5.Trains crew to solicit feedback to determine customer satisfaction. 6.Establishes and communicates daily S.O.S. goals. Cleanliness 1.Trains crew to maintain store cleanliness during shift. 2.Follows store cleaning plan. 3.Directs crew to correct cleaning deficiencies. Training 1.Trains crew in new products. 2.Assists unit manager in training new assistant managers in training. 3.Trains crew using the Crew Orientation and Training process. 4.Trains new crew in initial position skills. 5.Cross-trains crew as necessary for efficient coverage of positions during shifts. 6.Recognizes high-performing crewmembers to unit manager. Controls 1.Follows flowcharts to ensure crew is meeting prep and production goals. 2.Monitors inventory levels to ensure product availability. 3.Maintains security of cash, product and equipment during shifts. 4.Follows store priorities set by the unit manager. 5.Follows store plan set by the unit manager. 6.Ensures proper execution of standards and procedures when managing shifts. 7.Manages shift to Q.S.C. level of 80% or better. 8.Takes appropriate action when problems are anticipated or identified. Policies and Procedures 1.Follows procedures outlined in the Operations manual. 2.Maintains safe working conditions in store as outlined in company policies and procedures. 3.Follows company policy for cash control. 4.Reports accidents promptly and accurately. 5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors. 6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist. Administration 1.Performs administrative duties as required by the unit manager. 2.Writes crew schedule to meet plans and objectives of unit manager. 3.Complies with company standards for crew benefits if applicable. Maintenance 1.Follows Preventative Maintenance Program. 2.Trains and monitors crew to maintain equipment. 3.Follows procedures for reporting maintenance problems; tracks progress to completion. Employee Relations 1.Uses consistent practices in managing performance problems with crew. 2.Manages crew in a manner which maximizes retention. 3.Follows grievance process when crew members bring problems to Co-Manager's attention. 4.Executes plans to reduce crew turnover. 5.Provides consistent crew communication. 6.Provides priorities and task assignments to crew to accomplish store goals. 7.Mentors crewmembers who express interest in leadership positions. 8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation. Performance Management 1.Takes appropriate corrective action in response to performance problems of crew. 2.Conducts crew performance reviews on a timely basis. EMPLOYMENT STANDARDS: Knowledge 1. Wendy's operating systems and procedures. 2. Wendy's policies and procedures related to job responsibilities. 3. Supervisory practices. 4. Interviewing practices. 5. Crew orientation and training program. What you can expect This is a full time position and employee is eligible to participate in the Medical, Dental, Vision and 401k plans. What we expect from you Education 1. College degree or equivalent experience in operations. Experience 1. 1 year of line operations experience in the restaurant industry. 2. Must be able to perform all restaurant operations positions/functions Other 1. The Co-Manager job requires standing for long periods of time without a break. 2. The Co-Manager job requires being able to meet the requirements of all subordinate positions. 3. Must possess valid drivers license. 4. Entering and leaving vehicle multiple times 5. Physical inspections of all areas of restaurant 6. Lifting up to 50 lbs 7. Move and inspect all supplies in restaurant 8. Work in hot and cold environments (restaurant, cooler, freezer) This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.

Getting Started * Job you are applying for: KFC General Manager at the following location(s): J625230 - Westerville, OH Resume Application View Job Description - KFC General Manager Description: At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way. Requirements: The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. - You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. - We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. - You set high standards for yourself and for the team. - You're up for a challenge. You love the excitement of the restaurant business and know every day is different. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Additional Info: This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters. Open Alert Close

Steubenville, OH General Manager Are you a highly skilled and motivated individual looking for an immediate opportunity as a Restaurant General Manager? Do you thrive in a dynamic and fast-paced environment? If your answer is yes, then this is the perfect job for you! The Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment, and the level of customer hospitality. Why should you apply? * Competitive Salary: * Quarterly Bonus Program * Medical, Dental, Vision, Short Term and Long-Term Disability, and Life Insurance * 401k Program with a Company Match * Advancement Opportunities * Paid Vacations * Two Paid Holidays * Free Meals * Retail Discount Program * Annual Performance Reviews * Try new products before they are for sale to the public You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Key responsibilities include finding, hiring and developing employees, conducting new hire orientation and executing the training plan for each new hire. You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial plans. A successful candidate will have strong leadership and communication skills, a track record of people development, and a positive attitude. If you want to build a great career, Charter Foods is the place to learn, grow and succeed! Job Requirements and Essential Functions * Must be at least 18 years old. * 1-3 years of supervisory experience in either a food service or retail environment, including Profit and Loss responsibility. * 50-Hour Work Week. * High School Diploma or GED, preferred, but not required. * Basic computer literacy * Must have reliable transportation. * Basic business math and accounting skills, and strong analytical/decision-making skills * Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 80% of shift time. * Competitive spirit and passion for excellence. The company and/or Upper Management may change or add to these job duties and responsibilities at any time with or without prior notice. If you are ready to build a great career, be part of a winning team, and learn valuable leadership skills, Charter Foods is the place to learn, grow, and succeed! Apply now and join us in serving delicious food with a smile! Company Introduction At Taco Bell, we've had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we've grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.

Cleveland, MS Statement of Purpose: The Co-Manager is responsible for the hiring, training, and continuing development of the crew in the store. In addition, the Co-Manager assists the unit manager in operating and maintaining the store to maximize profitability and customer satisfaction. ACCOUNTABILITIES: Sales and Profits 1.Builds sales by promoting customer satisfaction. 2.Manages costs by monitoring crew prep, production, and procedures execution. 3.Tracks waste levels by using established procedures and monitoring crew position procedures. 4.Communicates to unit manager any problems in sales and profit related to shift management. 5.Assists unit manager in executing store sales and profits plan as defined. 6.Monitors food costs to eliminate waste and theft. Staffing 1.Hires, trains and terminates crew members to ensure adequate coverage. 2.Utilizes W.O.T.C. 3.Monitors crew turnover rate and causes; makes recommendations to the unit manager. Quality 1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line. 2.Monitors product quality by managing crew performance and providing feedback. Service 1.Takes service times and determines efficiency. 2.Trains crew to respond promptly to customer needs. 3.Trains crew in customer courtesy. 4.Takes corrective action with crew to improve service times. 5.Trains crew to solicit feedback to determine customer satisfaction. 6.Establishes and communicates daily S.O.S. goals. Cleanliness 1.Trains crew to maintain store cleanliness during shift. 2.Follows store cleaning plan. 3.Directs crew to correct cleaning deficiencies. Training 1.Trains crew in new products. 2.Assists unit manager in training new assistant managers in training. 3.Trains crew using the Crew Orientation and Training process. 4.Trains new crew in initial position skills. 5.Cross-trains crew as necessary for efficient coverage of positions during shifts. 6.Recognizes high-performing crewmembers to unit manager. Controls 1.Follows flowcharts to ensure crew is meeting prep and production goals. 2.Monitors inventory levels to ensure product availability. 3.Maintains security of cash, product and equipment during shifts. 4.Follows store priorities set by the unit manager. 5.Follows store plan set by the unit manager. 6.Ensures proper execution of standards and procedures when managing shifts. 7.Manages shift to Q.S.C. level of 80% or better. 8.Takes appropriate action when problems are anticipated or identified. Policies and Procedures 1.Follows procedures outlined in the Operations manual. 2.Maintains safe working conditions in store as outlined in company policies and procedures. 3.Follows company policy for cash control. 4.Reports accidents promptly and accurately. 5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors. 6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist. Administration 1.Performs administrative duties as required by the unit manager. 2.Writes crew schedule to meet plans and objectives of unit manager. 3.Complies with company standards for crew benefits if applicable. Maintenance 1.Follows Preventative Maintenance Program. 2.Trains and monitors crew to maintain equipment. 3.Follows procedures for reporting maintenance problems; tracks progress to completion. Employee Relations 1.Uses consistent practices in managing performance problems with crew. 2.Manages crew in a manner which maximizes retention. 3.Follows grievance process when crew members bring problems to Co-Manager's attention. 4.Executes plans to reduce crew turnover. 5.Provides consistent crew communication. 6.Provides priorities and task assignments to crew to accomplish store goals. 7.Mentors crewmembers who express interest in leadership positions. 8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation. Performance Management 1.Takes appropriate corrective action in response to performance problems of crew. 2.Conducts crew performance reviews on a timely basis. EMPLOYMENT STANDARDS: Knowledge 1. Wendy's operating systems and procedures. 2. Wendy's policies and procedures related to job responsibilities. 3. Supervisory practices. 4. Interviewing practices. 5. Crew orientation and training program. Education 1. College degree or equivalent experience in operations. Experience 1. 1 year of line operations experience in the restaurant industry. 2. Must be able to perform all restaurant operations positions/functions Other 1. The Co-Manager job requires standing for long periods of time without a break. 2. The Co-Manager job requires being able to meet the requirements of all subordinate positions. 3. Must possess valid drivers license. 4. Entering and leaving vehicle multiple times 5. Physical inspections of all areas of restaurant 6. Lifting up to 50 lbs 7. Move and inspect all supplies in restaurant 8. Work in hot and cold environments (restaurant, cooler, freezer)

Why Wendy's ACCOUNTABILITIES: Sales and Profits 1.Builds sales by promoting customer satisfaction. 2.Manages costs by monitoring crew prep, production, and procedures execution. procedures. 4.Communicates to unit manager any problems in sales and profit related to shift management. 5.Assists unit manager in executing store sales and profits plan as defined. 6.Monitors food costs to eliminate waste and theft. Staffing 1.Hires, trains and terminates crew members to ensure adequate coverage. 2.Utilizes W.O.T.C. 3.Monitors crew turnover rate and causes; makes recommendations to the unit manager. Quality 1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line. 2.Monitors product quality by managing crew performance and providing feedback. Service 1.Takes service times and determines efficiency. 2.Trains crew to respond promptly to customer needs. 3.Trains crew in customer courtesy. 4.Takes corrective action with crew to improve service times. 5.Trains crew to solicit feedback to determine customer satisfaction. 6.Establishes and communicates daily S.O.S. goals. Cleanliness 1.Trains crew to maintain store cleanliness during shift. 2.Follows store cleaning plan. 3.Directs crew to correct cleaning deficiencies. Training 1.Trains crew in new products. 2.Assists unit manager in training new assistant managers in training. 3.Trains crew using the Crew Orientation and Training process. 4.Trains new crew in initial position skills. 5.Cross-trains crew as necessary for efficient coverage of positions during shifts. 6.Recognizes high-performing crewmembers to unit manager. Controls 1.Follows flowcharts to ensure crew is meeting prep and production goals. 2.Monitors inventory levels to ensure product availability. 3.Maintains security of cash, product and equipment during shifts. 4.Follows store priorities set by the unit manager. 5.Follows store plan set by the unit manager. 6.Ensures proper execution of standards and procedures when managing shifts. 7.Manages shift to Q.S.C. level of 80% or better. 8.Takes appropriate action when problems are anticipated or identified. Policies and Procedures 1.Follows procedures outlined in the Operations manual. 2.Maintains safe working conditions in store as outlined in company policies and procedures. 3.Follows company policy for cash control. 4.Reports accidents promptly and accurately. 5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors. 6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist. Administration 1.Performs administrative duties as required by the unit manager. 2.Writes crew schedule to meet plans and objectives of unit manager. 3.Complies with company standards for crew benefits if applicable. Maintenance 1.Follows Preventative Maintenance Program. 2.Trains and monitors crew to maintain equipment. 3.Follows procedures for reporting maintenance problems; tracks progress to completion. Employee Relations 1.Uses consistent practices in managing performance problems with crew. 2.Manages crew in a manner which maximizes retention. 3.Follows grievance process when crew members bring problems to Co-Manager's attention. 4.Executes plans to reduce crew turnover. 5.Provides consistent crew communication. 6.Provides priorities and task assignments to crew to accomplish store goals. 7.Mentors crewmembers who express interest in leadership positions. 8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation. Performance Management 1.Takes appropriate corrective action in response to performance problems of crew. 2.Conducts crew performance reviews on a timely basis. What you can expect Co Manager is a full time position eligible to participate in Medical, Dental, Vision and 401k benefits What we expect from you EMPLOYMENT STANDARDS: Knowledge 1. Wendy's operating systems and procedures. 2. Wendy's policies and procedures related to job responsibilities. 3. Supervisory practices. 4. Interviewing practices. 5. Crew orientation and training program. Education 1. College degree or equivalent experience in operations. Experience 1. 1 year of line operations experience in the restaurant industry. 2. Must be able to perform all restaurant operations positions/functions This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.

Why Wendy's ACCOUNTABILITIES: Sales and Profits 1.Builds sales by promoting customer satisfaction. 2.Manages costs by monitoring crew prep, production, and procedures execution. procedures. 4.Communicates to unit manager any problems in sales and profit related to shift management. 5.Assists unit manager in executing store sales and profits plan as defined. 6.Monitors food costs to eliminate waste and theft. Staffing 1.Hires, trains and terminates crew members to ensure adequate coverage. 2.Utilizes W.O.T.C. 3.Monitors crew turnover rate and causes; makes recommendations to the unit manager. Quality 1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line. 2.Monitors product quality by managing crew performance and providing feedback. Service 1.Takes service times and determines efficiency. 2.Trains crew to respond promptly to customer needs. 3.Trains crew in customer courtesy. 4.Takes corrective action with crew to improve service times. 5.Trains crew to solicit feedback to determine customer satisfaction. 6.Establishes and communicates daily S.O.S. goals. Cleanliness 1.Trains crew to maintain store cleanliness during shift. 2.Follows store cleaning plan. 3.Directs crew to correct cleaning deficiencies. Training 1.Trains crew in new products. 2.Assists unit manager in training new assistant managers in training. 3.Trains crew using the Crew Orientation and Training process. 4.Trains new crew in initial position skills. 5.Cross-trains crew as necessary for efficient coverage of positions during shifts. 6.Recognizes high-performing crewmembers to unit manager. Controls 1.Follows flowcharts to ensure crew is meeting prep and production goals. 2.Monitors inventory levels to ensure product availability. 3.Maintains security of cash, product and equipment during shifts. 4.Follows store priorities set by the unit manager. 5.Follows store plan set by the unit manager. 6.Ensures proper execution of standards and procedures when managing shifts. 7.Manages shift to Q.S.C. level of 80% or better. 8.Takes appropriate action when problems are anticipated or identified. Policies and Procedures 1.Follows procedures outlined in the Operations manual. 2.Maintains safe working conditions in store as outlined in company policies and procedures. 3.Follows company policy for cash control. 4.Reports accidents promptly and accurately. 5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors. 6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist. Administration 1.Performs administrative duties as required by the unit manager. 2.Writes crew schedule to meet plans and objectives of unit manager. 3.Complies with company standards for crew benefits if applicable. Maintenance 1.Follows Preventative Maintenance Program. 2.Trains and monitors crew to maintain equipment. 3.Follows procedures for reporting maintenance problems; tracks progress to completion. Employee Relations 1.Uses consistent practices in managing performance problems with crew. 2.Manages crew in a manner which maximizes retention. 3.Follows grievance process when crew members bring problems to Co-Manager's attention. 4.Executes plans to reduce crew turnover. 5.Provides consistent crew communication. 6.Provides priorities and task assignments to crew to accomplish store goals. 7.Mentors crewmembers who express interest in leadership positions. 8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation. Performance Management 1.Takes appropriate corrective action in response to performance problems of crew. 2.Conducts crew performance reviews on a timely basis. What you can expect Co Manager is a full time, salaried position. The Employee will be eligible for Medical, Dental, Vision, STD, LTD and 401k benefits What we expect from you Knowledge 1. Wendy's operating systems and procedures. 2. Wendy's policies and procedures related to job responsibilities. 3. Supervisory practices. 4. Interviewing practices. 5. Crew orientation and training program. Education 1. College degree or equivalent experience in operations. Experience 1. 1 year of line operations experience in the restaurant industry. 2. Must be able to perform all restaurant operations positions/functions Other 1. The Co-Manager job requires standing for long periods of time without a break. 2. The Co-Manager job requires being able to meet the requirements of all subordinate positions. 3. Must possess valid drivers license. 4. Entering and leaving vehicle multiple times 5. Physical inspections of all areas of restaurant 6. Lifting up to 50 lbs 7. Move and inspect all supplies in restaurant 8. Work in hot and cold environments (restaurant, cooler, freezer) This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.

Canton, MS Statement of Purpose: The General Manager is responsible for executing the store plan to achieve established standards, sales, local marketing programs and profits. This is done primarily by staffing, personnel training, operating, and maintaining the store such that customer satisfaction is maximized. ACCOUNTABILITIES: Sales and Profits: 1.Meets budgeted sales targets. 2.Sets controllable cost targets. 3.Meets controllable cost targets. 4.Develops (with DM) and executes a local store marketing plan (promoting Wendy's in the community) in response to market conditions such as competitor pricing and other competitor activities. 5.Responds to competitor activities aimed at diverting store business. 6.Develops and executes plan to improve sales and profits. Operating Budget 1.Sets store budget goals monthly. 2.Meets monthly budget goals. 3.Communicates anticipated variances to the District Manager. 4.Develops appropriate time definite plans to resolve unfavorable trends in controllables, Q.S.C., sales and profits. 5.Reviews, analyzes and communicates budget, P&L information to staff and manager. Staffing 1.Hires, trains and terminates subordinate managers. 2.Ensures and maintains adequate bench strength in management team. 3.Ensures co-manager has adequate crew depth for each shift. 4.Utilizes W.O.T.C. program. 5.Maintains process for handling applications and files. Quality 1.Trains store personnel (management and crew) to execute procedures for preparation and serving of quality products. 2.Talks with customers during walk-throughs and when off-line to determine product and service quality. 3.Resolves customer complaints within 24 hours of receipt. Service 1.Takes service times and determines efficiency. 2.Trains store personnel to respond promptly to customer needs. 3.Trains store personnel in customer courtesy. 4.Trains store personnel to solicit feedback to determine customer satisfaction. Cleanliness 1.Trains store personnel to maintain store cleanliness during shifts. Writes store cleaning plan. 3.Executes cleaning plan through delegation to the management team. 4.Achieves above satisfactory Q.S.C. scores consistently. Training 1.Trains store personnel to execute new products to company standards. 2.Trains store personnel in company standards (Quality, Service and Cleanliness), as these standards are modified by operational changes. 3.Orients new managers and crew to the store. 4.Writes and manages a development plan for each manager based on position descriptions. 5.Manages Crew Orientation and Training process. 6.Promotes high-performing crew members to available crew leader and shift supervisor positions. 7.Trains managers in the use of store "systems" for Q.S.C. and cost controls. 8.Trains managers to identify problems and develop alternative solutions. 9.Trains and develops managers on Managing Better Shifts skills. 10.Provides leadership and mentoring training to management team. Controls 1.Meets or exceeds the 80% Q.S.C. level. 2.Conducts own informal Q.S.C. inspections. 3.Manages production labor control and food cost control using flowcharts, "build-to" system, and store schedule and positioning system. 4.Monitors and manages store inventory levels to ensure product/item availability (ordering is responsibility of Assistant Manager). 5.Analyzes weekly P&L; reviews with the management team. 6.Holds weekly manager meeting. 7.Sets store priorities, incorporating store and area objectives. 8.Writes and executes store plans (based on priorities agreed-upon with the DM); includes responsibilities delegated to other managers. 9.Identifies, evaluates and responds appropriately to labor efficiency problems. 10.Maintains, modifies as necessary, and utilizes store systems to provide consistent operations and customer satisfaction. 11.Establishes realistic and meaningful daily operational goals for management and staff. Policies and Procedures 1.Follows procedures as outlined in the Operations Manual and other company manuals. 2.Maintain safe working conditions in the store as outlined in company policies and procedures. 3.Follows company policy for cash control and security. 4.Reports accidents promptly and accurately. 5.Follows procedures for resolving operational problems indicated by Health Department Inspectors. 6.Manages employee files and time cards strictly in accordance with policies. 7.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist. 8.Complies with EEO and Labor Law requirements. 9.Ensures managers understand and adhere to Policies and Procedures. Administration 1.Maintains maximum variance .25% between reported and actual. 2.Submits paperwork on a timely basis. 3.Responds promptly to customer comments. 4.Conducts exit interviews as required by area procedures. Maintenance 1.Trains crew and management to perform scheduled cleaning and maintenance of equipment (Preventative Maintenance Program). 2.Calibrates equipment (as trained by maintenance technician). 3.Follows procedures for reporting maintenance problems; tracks progress to completion. Employee Relations 1.Uses consistent practices in managing performance problems with managers and crew (Interaction Management). 2.Manages crew and management in a manner which maximizes retention (reducing turnover). 3.Conducts manager meetings to facilitate communication with management and crew; sets priorities. 4.Manages grievance process; communicates process to the crew. Performance Management 1.Conducts management performance reviews on a timely basis. 2.Takes appropriate corrective action in response to performance problems of crew and management. EMPLOYMENT STANDARDS: Knowledge 1.Wendy's operating systems and procedures. 2.Wendy's policies and procedures. 3.P&L analysis and corrective measures. 4.Supervisory practices. 5.Planning and budgeting. 6.Interviewing practices. 7.Training and development practices. Education 1.College degree or equivalent experience in operations. Experience 1.1-2 years management / operations experience in the restaurant industry. 2.Must be able to perform all restaurant operations positions/functions Other Physical Requirements 1.The General Manager job requires standing for long periods of time without a break. 2.The General Manager job requires being able to meet the requirements of all subordinate positions. 3.Must possess a valid drivers license. 4.Travels to multiple stores as needed 5.Physical inspections of all areas of restaurant 6.Lifting up to 50 lbs 7.Move and inspect all supplies in restaurant 8.Work in hot and cold environments (restaurant, cooler, freezer)

Getting Started * Job you are applying for: KFC General Manager at the following location(s): J625134 - Warren, OH Resume Application View Job Description - KFC General Manager Description: At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way. Requirements: The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. - You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. - We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. - You set high standards for yourself and for the team. - You're up for a challenge. You love the excitement of the restaurant business and know every day is different. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Additional Info: This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters. Open Alert Close