Remote White City, OR jobs - 62 jobs

We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You'll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

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We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Job DescriptionAbout the Role They are a growing Managed Service Provider seeking a dedicated-onsite Service Desk Engineer to join their service delivery team supporting mid-market clients. This role is ideal for a technically strong, client-facing engineer who thrives in fast-paced environments, values documentation and process, and takes pride in delivering exceptional support. As a Service Desk Engineer, you will be the primary onsite technical resource for your assigned client, working closely with internal service delivery teams to ensure stability, performance, and long-term success of the clients IT environment. You will play a critical role in troubleshooting, infrastructure improvement, documentation, and end-user satisfaction. Core Values We Look For Collaboration: Works effectively with teammates, clients, and leadership. Values shared success over individual ego. Ownership: Takes accountability for outcomes, follows through, and acts proactively rather than reactively. Dependability: Consistently shows up prepared, reliable, and committed to delivering quality work. Empathy: Demonstrates professionalism, patience, and understanding in all client and team interactions. Key ResponsibilitiesService Delivery & End-User Support Provide prompt, professional technical support to end users, ensuring issues are resolved within defined SLAs. Troubleshoot hardware, software, and connectivity issues across Windows and mac OS environments. Serve as the primary onsite escalation point for technical issues requiring hands-on support. Documentation & Ticketing Create, update, and maintain accurate documentation in IT Glue, including configurations, procedures, and client environments. Log, manage, and resolve support tickets using ConnectWise, ensuring thorough documentation of troubleshooting steps and resolutions. Infrastructure & Systems Support Support and maintain Microsoft 365 environments, including Exchange Online, SharePoint, OneDrive, and Teams. Perform advanced troubleshooting for Active Directory, group policy, permissions, and identity-related issues. Assist with network troubleshooting including DNS, DHCP, VPNs, and firewall-related issues. Support Windows servers and virtualized environments, escalating to senior engineers when appropriate. Client & Stakeholder Engagement Act as a trusted technical resource for the client, providing clear communication and professional guidance. Support executive and leadership users with a high level of discretion and responsiveness. Communicate risks, delays, and recommendations clearly to internal teams and client stakeholders. Projects & Continuous Improvement Participate in infrastructure upgrades, migrations, onboarding activities, and improvement initiatives. Identify recurring issues and recommend proactive solutions to improve system stability and user experience. Assist Professional Services and Account Management teams with testing and validation of new configurations. Required Experience & Qualifications 4+ years of experience in a support or systems role; MSP experience strongly preferred. Hands-on experience using ConnectWise for ticketing and service delivery. Strong documentation discipline with IT Glue or similar documentation platforms. Solid understanding of Windows operating systems, Microsoft 365, and Active Directory. Experience supporting network infrastructure and security fundamentals. Ability to work independently onsite while collaborating with remote teams. Preferred Qualifications Experience supporting mid-market or regulated environments. Exposure to server virtualization and cloud-based infrastructure. Industry certifications (CompTIA, Microsoft, Cisco) are a plus but not required. What Success Looks Like in This Role You will be the face of the MSP. Clients feel supported, informed, and confident in their IT environment. Tickets and documentation are consistently accurate and up to date. Issues are resolved efficiently with minimal escalation. The Support Engineer is viewed as a reliable, trusted technical partner by both clients and internal teams.

Senior Supply Chain Program Manager - RN BSN _Hybrid_ . Candidates residing within a reasonable commute of our locations in the posting locations are encouraged to apply. The Senior Program Manager provides strategic guidance to service segment or functional teams in a way that promotes the Mission and Core Values of Providence St Joseph Health. The position oversees the assessment, development, deployment, and adoption of programs and initiatives that support organizational improvements in Experience, Delivery, Quality, and Cost. In conjunction with other PSJH leaders, the Senior Program Manager develops efficient strategies and tactics that solve systemic and acute issues, and in doing so, improves operations. Providence caregivers are not simply valued - they're invaluable. Join our team at Supply Chain Management and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + Bachelor's Degree in Business, Healthcare, or related field. Preferred Qualifications: + Coursework/Training: Lean Six Sigma, Process Improvement. + Coursework/Training: Project Management. + 10 or more years experience in appropriate service segment, function, or area of focus. Salary Range by Location: + AK: Anchorage: Min: $52.19, Max: $82.39 + AK: Kodiak, Seward, Valdez: Min: $54.40, Max: $85.88 + California: Humboldt: Min: $54.40, Max: $85.88 + California: All Northern California - Except Humboldt: Min: $61.04, Max: $96.35 + California: All Southern California - Except Bakersfield: Min: $54.40, Max: $85.88 + California: Bakersfield: Min: $52.19, Max: $82.39 + Idaho: Min: $46.44, Max: $73.31 + Montana: Except Great Falls: Min: $42.02, Max: $66.33 + Montana: Great Falls: Min: $39.81, Max: $62.84 + New Mexico: Min: $42.02, Max: $66.33 + Oregon: Non-Portland Service Area: Min: $48.65, Max: $76.80 + Oregon: Portland Service Area: Min: $52.19, Max: $82.39 + Texas: Min: $39.81, Max: $62.84 + Washington: Western - Except Tukwila: Min: $54.40, Max: $85.88 + Washington: Southwest - Olympia, Centralia & Below: Min: $52.19, Max: $82.39 + Washington: Tukwila: Min: $54.40, Max: $85.88 + Washington: Eastern: Min: $46.44, Max: $73.31 + Washington: Southeastern: Min: $48.65, Max: $76.80 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 406217 Company: Providence Jobs Job Category: Value Proposition Job Function: Supply Chain Job Schedule: Full time Job Shift: Day Career Track: Business Professional Department: 4012 SS REH CRI TEAM Address: CA Santa Monica 2121 Santa Monica Blvd Work Location: Providence Saint John's Health Ctr-Santa Monica Workplace Type: Hybrid Pay Range: $See Posting - $See Posting The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Looking for an experienced medical biller. This position requires at least 1 year of experience in a medical billing setting or experience assisting with a medical billing department. This is not a training position. Calculating and collecting payments for medical procedures and services, including updating patient data, developing payment plans, and preparing invoices. Ensure that patients are billed quickly and accurately. Pay is DOE, depending on certifications and years of experience. THIS IS NOT A REMOTE POSITION. Duties include, but are not limited to the following: Billing Insurance Review accounts for insurance and patient issues Perform various collection actions, including contacting insurance companies and patients. Correction and resubmission of claims to 3rd party payers, etc. Follow up on unpaid claims Checking insurance companies regarding any discrepancies in payments Bill secondary insurance Entry of patient payments Medical billing EOB's Experience with Medicare Excellent with phones and computers Must be detailed Basic knowledge of ICD-10 CPT/HCCPS coding procedures Solve complex problems Able to multitask at a fast pace Some authorizations. Must be able to pass criminal background checks, drug screen and current reference checks. Must be at least 18 to apply. Work schedule 10 hour shift

Job DescriptionMilitary Spouses Remote Opportunity Join a dynamic team in the Financial Services industry as a remote professional, specifically designed for military spouses. This role offers a unique opportunity to leverage your entrepreneurial spirit and self-motivation in a flexible work environment. As a key contributor, you will work directly with clients matching them with products that fit their needs, while enjoying the flexibility to balance personal and professional commitments. This position is ideal for individuals who are teachable, possess excellent communication skills, and can work independently to achieve success. This is a 100% remote 1099 commission opportunity. Finally earn what you know you are worth. Responsibilities Develop and maintain strong relationships with clients. Utilize entrepreneurial skills to identify and pursue new business opportunities. Communicate effectively with clients and team members to ensure clarity and understanding of financial products and services. Demonstrate self-motivation by setting and achieving personal and professional goals. Work independently to manage tasks and projects, ensuring timely and accurate completion. Participate in ongoing training and development to enhance skills and knowledge in the financial services sector. RequirementsRequirements: 1-3 years of experience in a related field, preferably within financial services or sales/customer service. Strong entrepreneurial mindset with the ability to identify and capitalize on opportunities. Self-motivated and able to work independently with minimal supervision. Excellent communication skills, both written and verbal, to interact with clients effectively and team members. A teachable attitude, open to learning and adapting to new processes and technologies. Ability to balance work responsibilities with personal commitments, particularly suited for military spouses. Benefits High earning potential No Quotas Life Insurance Group Medical/Dental/Vision Coverage Options Trips World Class Training Mentorship Bonuses !!

The Administrative Assistant provides administrative support to the property management team for a regional enclosed mall. The Administrative Assistant should have the flexibility to perform tasks with minimal supervision and the ability to assess priorities regarding multiple tasks. The responsibilities in this position include, but are not limited to: General Administrative Tasks Welcome and provide excellent customer service to visitors, clients, vendors and tenants. Take initiative to proactively address guest needs and answer questions. Answer phone calls, monitor voicemails left on the on-site main phone line and field calls accordingly. Effectively support members of the property management team and provide clerical support to Operations, Leasing and Marketing as requested. Assist in the collection of monthly temporary tenant rents and sales reports. Track Certificate of Insurance (COI) for specialty leasing/ancillary income program. Ensure COIs are up-to-date and accurate. Provide support to team in technology applications, (i.e. Outlook, Word, Excel) Produce timely and accurate documents (reports, memos, charts) as assigned. Coordinate and attend meetings as needed - record, produce and distribute minutes as needed. Perform clerical duties to include correspondence to tenants, vendors, clients, scanning and faxing documents. Maintains up-to-date tenant files as assigned. Monitor/schedule community room and conference room bookings, arrange set-up and other requests as needed. Update and maintain tenant contact list, tenant phone list, employee radio ID list and Red Flag contact log. Oversees incoming/outgoing packages, courier, faxes, FedEx/UPS and handles general mail distribution. Orders and maintains office supplies on a monthly basis. Update key storage cabinet and assists tenants with mail box setup. Assist with community event preparations as needed. Skills/Qualifications Minimum of two years in administrative support role real estate background is preferred Proficient in Microsoft Office applications (Excel, Word, PowerPoint, Outlook) Excellent verbal and written communication skills Ability to work both independently and within a team environment Ability to adapt quickly and work collaboratively with cross-functional groups Flexible and able to work in a fast-paced environment Effective time management skills to attend to a broad range of activities Dedicated to meeting the expectations and requirements of the external and internal customer Required Skills: Job Tags: Property Management Benefits: Our benefits are a good reason. We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people, and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security. Benefits to eligible employees, include: 401(k) plan with matching company contributions Medical, Dental & Vision Care 6 weeks of paid parental leave at 100% of salary Paid Time Off and Company Holidays Flexible Work Arrangements may be available Executive Benefits

If you are looking for a fully remote position with the ability to travel, AO is the perfect opportunity for you! At AO, you can work 100% remotely and from anywhere in the world. On top of that, we host quarterly company retreats to destinations including Mexico, Las Vegas, and Iceland. Join our amazing team of driven individuals for an opportunity to grow your career at your own pace. Here at AO, we will give you the support to succeed, while you have the freedom to explore the world! Preferred Qualifications: Positive attitude Ability to make connections with people Fast learner Adaptable We Offer: Work from home or anywhere! Full-time positions Weekly pay Industry-leading workshops and trainings Leadership conventions and conferences Assistance with Licensing process To be considered, please submit your compensation requirements and updated resume for review. *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Unlock a New Career Path with Talent Find Professional Talent Find Professional is searching for driven, motivated individuals who want more control over their time, income, and future. If you've ever felt stuck working on someone else's schedule, constantly asking permission for time off, or sacrificing family moments because a job demanded it-this may be the turning point you've been looking for. Many people feel overworked and undervalued. We believe hardworking individuals deserve an opportunity to build something meaningful for themselves and their families. Our team provides step -by -step guidance, simple systems, and mentorship designed to help you build confidence, improve your earning potential, and eventually achieve long -term financial independence. What You'll Be Doing As an Independent Agent partnered with Talent Find Professional, you will use our proven, easy -to -follow system to: Connect with individuals who have requested information Schedule conversations and guide people through simple application processes Present various protection options in a clear, straightforward way Develop strong relationships with clients through consistent communication Learn how to structure your time and create a balanced, self -managed schedule We focus on helping agents grow through repetition, mentorship, and consistency-not complicated scripts or pushy tactics. This is a fully remote position. Compensation Structure This is a 1099 independent contractor position. Compensation is commission -based and reflects your personal performance. Agents typically begin part -time and scale up as their consistency and results grow. There are three potential income streams within this model: Active income earned from helping and protecting families Backend passive income (residuals) generated from ongoing policy renewals Agency overrides, available once you begin supporting and developing a team Our structure rewards integrity, coachability, and consistent effort-not previous experience. Several of our agents are making north of $250,000 after being with the company for 2 full years. This is absolutely dictated by work ethic and Skillset. This is in no way guaranteed and should be viewed as a growth opportunity. Who Thrives Here You do not need industry experience to succeed. Some of our most successful agents came from completely unrelated fields. What matters most is: A strong work ethic and willingness to learn Comfort speaking with people by phone or video A desire to help others find clarity and protection Goal -oriented thinking and the ability to manage your own time Openness to mentorship, training, and proven systems If you can stay consistent, follow a simple process, and show up with professionalism, you can grow here. Why People Choose Talent Find Professional This opportunity attracts individuals who want: A flexible schedule they control Leadership that supports growth A clear blueprint to follow A role where effort directly impacts income A chance to build something long -term for their family A community of like -minded, hardworking professionals Important Details This opportunity is designed for independent, self -motivated individuals. As a 1099 contractor, you are responsible for your own schedule, equipment, and taxes. There is no base salary or traditional employee benefits. Position is fully remote.

Work at home position for job seekers from virtually any work background who are interested in part-time, side gigs, micro jobs, work from home jobs and remote telecommute jobs. We're looking for folks who want to earn weekly doing something strictly online and with maximum flexibility. This is a great way to earn extra money in your spare time by working at home! For more information apply to our job posting and then look for email to apply to our online site. * You must apply online additionally. Benefits Work when you want. Earn serious cash working part time or full time. Learn new skills that you can take anywhere. Ditch the commute & the high gas prices No degree required Supplement your existing job. No need to quit your current job, unless you really hate it. We provide training and tools to help you succeed in this industry Excellent gig for Stay at home moms, retired folks, disabled people and anyone looking to learn how to make income online. Much more... Remote work from home skills could include: Typing 25+ words per minute You enjoy data entry work and can perform the work from your home or location of choosing (remote work from home job) Computer with internet access It is crucial that you be self-motivated and able to follow explicit directions to begin working from home Self Motivated - you must be 100% able to commit to working with little supervision Work from home jobs of this nature require Internet and one of the following: Laptop or PC, MAC, or Smart Device - Android or IOS Ready to get started? Apply today and start earning as quick as today. Thanks for checking us out and we look forward to helping you achieve your goal of earning extra side income. As a reminder the folks who work with us come from a wide variety of backgrounds like customer service representative, administrative assistant, health care workers, human resources, warehouse workers, car delivery drivers, remote work from home professionals, and many more.

Core Banking Product Manager Industry Banking Software Salary range: Very competitive base + benefits Job Description:-- Our client is an exciting and disruptive FinTech Core Banking software company currently seeking an experienced and dynamic Product Manager to join their Core Banking solution team. You will:- Own the product roadmap and prioritize features to support ongoing delivery, sales/marketing initiatives, and other client commitments of the assigned Core Banking solution. Write market requirements documents that effectively communicate requirements to Technical Product Management, R&D, and other relevant technical teams. Research, gather, and define product requirements from discussions with clients and other sources. Support project implementations and sales teams as subject matter expert for the Core Banking space and the assigned products, including technical product expertise. Drive creative resolution of escalated project issues with optimal business outcome across multiple internal and external stakeholders. Assist management with special projects related to the Core Banking Divisions objectives. Requirements:-- 3+ years of Core Banking software product management or product marketing experience with a software vendor. Excellent Core Banking knowledge within the Credit Union and Community Banking sector. Ability to work flexibly and independently in a fluid, start-up environment. Ability to work successfully with clients and business partners directly. Experience working with remote teams and in a remote working environment. Excellent problem solving ability in high pressure situations. Excellent negotiation skills to resolve internal and external competing priorities. Superior written and oral communication skills, coupled with technical acumen. Strong attention to detail and ability to meet deadlines. BS or BA degree, or higher Highly Desired:- Experience working with offshore development team Experience working with financial services industry Knowledge of Core Banking vendors and Credit Union and Community Banking market landscape. This is a remote position which will require some travel (35%- 55%) Compensation: Very competitive base + benefits Additional Information

Pooled Recruitment: By applying to this pool, applicants are not applying for a specific position. By applying, qualified applicants will be considered for Temporary Grounds Maintenance Worker appointments that may become available at Southern Oregon University on an as-needed, part-time, and limited-duration basis. The appointment varies in classification, salary, and length (not to exceed 1040 hours within a 12-month period), and provides varying levels of grounds maintenance support. Applications will be kept on file and qualified applicants contacted by the hiring department for an interview. Applicants may withdraw their application from the pool at any time. This pool may be refreshed annually and interested applicants must reapply for continued consideration. For inquiries and additional information, please contact Human Resource Services via email at *********** or call ************. _____________________ Job Family Group: Support Staff - Hourly Division/Department: Finance & Administration/Facilities, Maintenance & Planning Compensation Range (if applicable): $16.19 - $18.92 per hour FLSA Status: Non-Exempt Appointment Basis: Temporary/Limited Duration Time Type: Part-time Benefits Eligible: No Renewable/Non-renewable/Grants/Limited Duration: Non-renewable/Limited Duration This position must possess and maintain a current, valid Driver License: Yes This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes Lead Work/Supervisory Responsibilities: Based on position Remote Work Type: On-campus Visa Sponsorship: This employer will not sponsor applicants for visas. POSITION DESCRIPTION: Type of grounds maintenance position may vary. Intended position summaries are as follows: GROUNDS MAINTENANCE WORKER 1 (GMW1): Responsible for performing a full array of general grounds maintenance activities in a team setting or independently, and may plan daily work assignments for self and assigned student worker(s). Minimum Qualifications (GMW1): Pesticide applicator's license may be required based on position duties; AND One year of experience as a groundskeeper; OR Two years experience in any occupation providing knowledge of horticulture and groundskeeping practices and procedures. Duties (GMW1): General - mows and edges lawns and fields with the use of push and riding lawnmowers, tractors, and power edgers; plants, transplants, fertilizes, and waters lawns, shrubs, bedding plants, ground cover, and trees with tools such as hoes, trowels, and shovels; cuts, trims, and prunes trees, shrubs, bedding plants, and ground cover with the use of hand or power tools; eradicates weeds using both manual and mechanical methods such as: pulling, tilling, or using line trimmers; prevents weeds by mulching; calibrates, mixes and applies pesticides and herbicides according to manufacturer's instructions; installs irrigation and sprinkler systems by digging trenches by hand or with a tractor, lays and connects pipes, valves, sprinklers and controls, fills in trenches, and flattens or grades roads with bulldozer or road grader. Area Maintenance - removes leaves, brush, and debris using rakes, blowers, vacuums, and shovels from building roofs, sewers, utility tunnels, streets, and sidewalks; removes trash and litter from lawns, parking lots, building entrances, and adjacent roadways and sidewalks under agency jurisdiction; empties trash cans as needed; transports litter, plant debris, and trash to dump or incinerator by truck; removes ice and snow from walkways, parking lots, and building entrances with use of plows, shovels, blowers, or salt; cleans drains, catch basins, and gutters; removes stains and spills from parking lots and walkways; fills potholes; repairs benches and signposts; assists in the maintenance of athletic fields and facilities. Equipment Maintenance - troubleshoots and performs minor repairs on tools and equipment such as lawnmowers, chain saws, and blowers; refers major repairs to repair person; performs minor maintenance on grounds vehicles and power equipment by checking fluid levels, lubricating and cleaning after use; repairs and tests irrigation and sprinkler systems as needed; performs periodic cleaning of tool and shop areas. Miscellaneous - assists other departments as needed for special events or emergency situations. GROUNDS MAINTENANCE WORKER 2 (GMW2): Responsible for planning and coordinating the work of classified staff in the completion of assignments, applies expertise in a horticultural specialty that is utilized campus-wide, and provides landscape/maintenance program planning. Minimum Qualifications (GMW2): Pesticide applicator's license may be required based on position duties; AND Two years experience as a grounds keeper which included plant care; OR An Associate's degree in Landscape Technology or Horticulture; OR Completion of a Landscape Certification program or license in a horticultural specialty. Duties (GMW2): Employee oversight - Assigns work to other employees; assists supervisor by planning, assigning, and inspecting the work of classified staff in the unit, adjusts work assignments and schedules to maintain adequate staffing levels and responds to fluctuating workloads; monitors employee performance and provides input to supervisor; assesses training needs of staff and assists supervisor in providing appropriate instruction; assists in providing initial orientation to new employees. Plans, coordinates, directs, and trains the work of a grounds maintenance crew which may consist of lower-level grounds maintenance worker(s), laborers, students, and/or temporary employees. Landscape Maintenance - Plan Design. Plan, design, and install a landscape maintenance program. Typical tasks: designs, installs, and maintains irrigation and sprinkler systems which includes preparing the plans, specifications and materials lists, ordering parts and equipment, and ensuring the installation is done according to specifications; performs on-site inspections of work areas to determine landscaping needs and evaluates the quality of the work being done; takes and tests soil samples to determine the need for chemical additives or natural nutrients; identifies and diagnoses plant and lawn diseases and administers or directs the administration of the remedy; identifies specific areas appropriate to specific plant types and recommends planting and landscaping strategy to supervisor; reviews and interprets site plans and architectural drawings to determine planting or landscaping needs; reviews work plan with supervisor to set priorities and monitor goals. Specialty Assignment - Applies specialized skills in specific landscaping areas on a campus-wide basis, such as tree trimming, pesticide applications, or irrigation planning. Provides instruction to and inspects work done by others in the specialty assignment. Skills, Knowledge, and Abilities Excellent communication skills; ability to effectively communicate information in a clear and understandable manner. Ability to work with a high level of productivity and accuracy/attention to detail. Excellent organizational and time management skills. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Ability to adapt to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization. Working knowledge, or ability to quickly learn, university infrastructure, policies and procedures. Physical Demands Pushing, pulling, bending, twisting, stooping, kneeling, crouching; lifting and carrying 35+ lbs., climbing; planting, pruning. Using mowers, rakes, shovels, aerators, plows, blowers, and heavy trucks. Exposure to chemicals (fertilizers and pesticides), insects, and fumes. Works in a variety of weather conditions. Special Conditions Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. Must be able to successfully pass a pre-employment background check. Under the provisions of the Fair Labor Standards Act (FLSA), this position classification is defined as non-exempt and is subject to overtime regulations. The person holding this position is considered a “mandated reporter” under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services. Notice to Prospective Employees Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the “Clery Act”), requires that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on use, possession and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention. An electronic copy of the Annual Security Report (ASR)can be accessed at the following link: ****************************************************************** A physical copy of the ASR is available at no charge upon request. To request a copy please visit the Campus Public Safety Office at 382 Wightman Street, Ashland OR 97520. For more information call ************, or email ************************. _________________________ SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources. Diversity Statement: Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community. SOU Land Acknowledgement We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together - who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon (*************************** and the Confederated Tribes of Siletz Indians (************************* are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We [you may say I or the name of a program/department] encourage YOU to learn about the land you reside on, and to join us in advocating for the inherent sovereignty of Indigenous people. Notice to Prospective Employees Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the “Clery Act”), require that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention. An electronic copy of the Annual Security Report (ASR)can be accessed at the following link: ************************************************ A physical copy of the ASR is available at no charge upon request. To request a copy please visit the Campus Public Safety Office at 382 Wightman Street, Ashland OR 97520. For more information call ************, or email ************************.

Title Emergency Services Lab Assistant Secondary Title Group / Grade 7 Classification Classified Overtime Eligible Non-Exempt Division Student Learning & Success Differentials N/A Department Emergency Services Reports To Dean of Instruction, Health & Public Service Supervision Received Works under the general supervision of the Dean of Instruction, Health & Public Service, with day-to-day direction from Emergency Services faculty. Supervisory Responsibility Supervision is not a responsibility of this position. May oversee student employees. Position Summary The Emergency Services Lab Assistant supports the planning, preparation, maintenance, and safe operation of Emergency Services training labs and scenarios. Working closely with faculty and program leadership, this position ensures that instructional spaces, equipment, and materials are organized, functional, and compliant with safety standards and program objectives. The role contributes directly to high-quality, hands-on learning experiences that prepare students for success in fire service, emergency medical services, and public safety careers. Primary Responsibilities 1. Lab Preparation, Maintenance, & Safety * Prepare, set up, and dismantle training props, materials, and equipment for fire, rescue, and EMS labs. * Inspect, clean, and maintain tools, apparatus, and facilities to ensure safe and functional operation. * Test and service oxygen systems, fire-ground props, and other pressurized or specialized training equipment following established safety procedures. * Maintain inventory, track supplies, and report repair or replacement needs. * Operate college vehicles and hand or power tools as required for training-site setup and material transport. 2. Instructional & Program Support * Provide logistical and technical support to instructors during labs and simulations. * Orient students to safety procedures and proper equipment use. * Assist with demonstrations and lab resets between class sessions. * Support outreach, recruitment, and community-training activities when scheduled. * Communicate effectively with faculty, staff, and students to coordinate lab operations and ensure readiness. 3. Other Duties as Assigned * Participate in department or division meetings and professional-development activities, as assigned. * May participate in College committees as assigned. * Engage in professional growth opportunities as assigned. * Perform other duties as assigned. Institutional Expectations * Demonstrates our core values of integrity, collaboration, diversity, equity, and inclusion, sustainability, and courage. * Actively contributes to a culture of respect and inclusivity by collaborating effectively with students, colleagues, and the public from diverse cultural, social, economic, and educational backgrounds. * Participates in recruitment and retention of students at an individual and institutional level in promotion of student success. * Embraces and leverages appropriate technology to accomplish job functions. * Provides high-quality, effective service through learning and continuous improvement. Qualifications & Additional Position Information 1. Minimum Qualifications * Education - High School Diploma or equivalent. * Experience - One (1) year of related experience in emergency services, fire science, or equipment maintenance. Only degrees received from an accredited institution will be accepted: accreditation must be recognized by the office of degree authorization, US Department of Education, as required by ORS 348.609. Final candidate will be required to provide official transcripts for required degree. Any satisfactory equivalent combination of education and experience which ensures the ability to perform the essential functions of the position may substitute for the requirement(s). Please see our Applicant Guide for more information on education/experience equivalency guidelines. 2. Preferred Qualifications * Post-secondary coursework or certification in Fire Science, Emergency Medical Services, or a related technical field. * Firefighter I and/or EMT certification. * Experience supporting instructional or training laboratories. 3. Essential Knowledge, Skills, & Abilities (Core Competencies) * Knowledge - Understanding of Emergency Medical Services (EMS) and Fire Science concepts, equipment operation, and training methods. Knowledge of safety procedures, hazard prevention, and maintenance of instructional spaces. Familiarity with standard office software (e.g., Microsoft Office Suite) for recordkeeping and scheduling is helpful. * Skills - Strong organizational and time-management skills to coordinate multiple labs and schedules, and effective communication skills to collaborate with faculty, staff, and students. Problem-solving skills to address equipment, scheduling, or setup challenges. Mechanical aptitude to inspect, clean, and maintain specialized equipment. Attention to safety, detail, and accuracy in all lab preparations. * Abilities - Ability to lift, carry, and set up training equipment and supplies safely; follow detailed written and verbal instructions and adhere to safety procedures; work independently as well as part of a team; maintain composure and professionalism in active training environments; and support a culture of safety and respect in all lab activities. 4. Other Requirements * For assignments requiring operation of a motor vehicle, possession of a valid Oregon Driver's License or the ability to obtain one within 30-days of employment, and maintenance of an acceptable driving record are required. 5. Remote Work Options (see AP 7239 Working Remotely for more details) * In-person/On Campus - this position functions as an in-person work arrangement, working on campus with either a set schedule or flexibility depending on operational needs. 6. Physical Demands The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions. * Manual dexterity and coordination are required for more than half of the workday while operating tools, vehicles, and standard office equipment. While performing duties, the employee frequently stands, walks, reaches, bends, kneels, stoops, twists, crouches, climbs, balances, sees, talks, hears, and manipulates objects. The position requires mobility to move materials weighing up to 5 lbs routinely, 5-25 lbs frequently, and occasionally up to 60 lbs (with assistance or team lift). Both verbal and written communication abilities are required. 7. Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Work is performed primarily in training labs, shops, and outdoor instructional environments. The employee is regularly exposed to moderate noise, heat, dust, and fumes associated with fire and EMS training. Personal protective equipment is provided and required. While the environment is generally well controlled, the position occasionally encounters uncomfortable temperatures and physical exertion during setup and cleanup. Evening or weekend work may be required for scheduled training activities. Work may occasionally occur outdoors during training exercises or while transporting equipment between sites. This is a Part-time Classified, 19 hour per week (47.5%) position in the Emergency Services department. Starting compensation is entry level for Group 7 on the 2025-26 Classified Wage Schedule. The position will remain open until filled, with screening scheduled to begin 1/2/2026. Applications received after the screening date are not guaranteed review. Documents required for submission include a cover letter and resume. Applications missing any of the listed required documents may be considered incomplete and ineligible for further review. Candidates with disabilities requiring accommodation and/or assistance during the hiring process may contact Human Resources at ************. Only finalists will be interviewed. All applicants will be notified by email after final selection is made. Final candidate will be required to show proof of eligibility to work in the United States. For position with a degree required, only degrees received from an accredited institution will be accepted; accreditation must be recognized by the Office of Degree Authorization, US Department of Education, as required by ORS 348.609. Public Service Loan Forgiveness Rogue Community College is considered a qualifying public employer for the purposes of the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the US Department of Education. RCC is committed to a culture of civility, respect, and inclusivity. We are an equal opportunity employer actively seeking to recruit and retain members of historically underrepresented groups and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community. Rogue Community College does not discriminate in any programs, activities, or employment practices on the basis of race, color, religion, ethnicity, use of native language, national origin, sex, sexual orientation, gender identity, marital status, veteran status, disability, age, pregnancy, or any other status protected under applicable federal, state, or local laws. For further policy information and for a full list of regulatory specific contact persons visit the following webpage: **********************************

Our company has moved to 100% virtual, work-from-home positions. This position allows you to build your career around your life, rather than being forced to build your life around your career! We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge. Preferred Skills:- Excellent communication skills, including active listening and problem-solving- Ability to learn, adapt, and adjust on-the-go- Work well with others and individually- Possess a strong work ethic and drive to succeed What You Can Expect:- Flexible schedule- 100% Remote position- Weekly trainings led by top leaders- Life insurance- Health insurance reimbursement- Industry-leading resources and technology

Guardian Partners, a stable nonprofit (not reliant on federal funding), is dedicated to training volunteers who provide one-time reviews of family adult guardianship cases throughout Oregon. In partnership with county courts, our volunteers help ensure the protection, dignity, safety, and self-determination of adults living with cognitive impairments and/or developmental disabilities. Position Overview: The Volunteer Coordinator plays a vital role in recruiting, training, and supervising community volunteers to provide these reviews of adult guardianship cases, specifically in Southern and Central Oregon. This position provides leadership and guidance to volunteers in areas such as advocacy, disability rights, community resources, and standards of guardianship. This individual will also lead community outreach efforts to raise awareness of Guardian Partners' mission and strengthen connections within these counties. The ideal candidate enjoys working with people, has excellent interpersonal and communication skills, and is comfortable representing the organization at events and to families. This work from home position makes extensive use of a computer and telephone, offers virtual team-building, remote onboarding, and opportunities for in-person community engagement. Travel: This work from home position will require travel (minimum 2x/yr per county) to Jackson, Josephine, Deschutes, and Douglas counties, with additional counties on the horizon, as well as quarterly visits to the main office in Multnomah County. Attend and support fundraising events (in Multnomah County). Key Responsibilities Volunteer Recruitment and Outreach: Lead volunteer recruitment from a variety of sources, online portals, and engagement efforts across Southern and Central Oregon. Conduct outreach to build community awareness and partnerships; attend relevant community events, recruitment and networking opportunities. Volunteer supervision: Provide guidance, training, recognition, and professional staff support to volunteer advocates. Mentor volunteers through in-person adult guardianship case reviews. Manage and support volunteers through ongoing communication, training, and performance feedback. Case management: Maintain a personal caseload of case reviews, including meeting in-person with adults under guardianship, interviewing family guardians and other professionals, and writing reports with recommendations or intervention for the court. Case advocacy support: Assist volunteers in their case advocacy efforts, investigation, and preparing court reports. Administrative duties: Review case documentation, manage case activity, and ensure compliance with agency policies and procedures. Ensure all activities align with Guardian Partners' mission and standards for volunteer engagement and client advocacy. Qualifications Experience recruiting, training, or supervising volunteers; social work/justice (preferred). Work and/or educational experience in nonprofit or volunteer coordination, social services, or related field. Clear and articulate written and verbal communication skills, with excellent attention to detail. Well organized with ability to balance multiple priorities; adaptable and flexible to workflow. Comfort working with higher-needs and vulnerable populations as well as sensitivity and compassion in working with people from diverse backgrounds. Ability to work independently while managing multiple priorities across a large geographic area. Commitment to Guardian Partners' mission of protecting and supporting adults under guardianship. Competence in professional documentation, accurate reporting, and court report writing. Fluent use of computer software tools (Adobe, Microsoft Office Suite, Zoom). Ability to work remotely while effectively collaborating with our team. Valid driver's license and ability to travel regionally. Preferred Skills Bilingual with ability to read, write and speak Spanish proficiently (5% salary differential). Familiarity with resources (social, legal, medical, government, etc) relevant to people living with cognitive disabilities and their Guardians. How to Apply: Send to Monitoring Program Manager: *************************** A cover letter highlighting your experience, interest in this position, and any relevant volunteer management experience. A résumé (applications submitted without a personalized cover letter will not be accepted). Position open until valued team member found to join our small team focused on engagement, communication, ideas, and diversity. Hours: Full-Time. Flexibility with schedule and reimbursed travel, may be required to work occasional evenings/weekends. Salary and Benefits: $52,000 - $56,000 at FTE; medical benefits including health, dental, vision and alternative care (massage therapy, chiropractic, naturopathy); retirement plan with generous employer matching contribution; mileage reimbursement; generous vacation benefits. Listing Type Jobs Categories Communications | Customer Service | Education | Healthcare | Hospitality | Legal | Management | Nonprofit | Office | Operations | Professional Services | Public Relations | Research | Social Services | Telecommunications | Training | Travel Position Type Full Time Experience Level Mid Level Employer Type Direct Employer Salary Min 54000 Salary Max 57000 Salary Type /yr.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Date application must be received for priority consideration by: November 20, 2025 Closing Date or if blank, Open Until Filled: Job Family Group: Support Staff Support Staff Classification Title: Operating Systems/Network Analyst 2 Division/Department: Finance and Administration/Information Technology Compensation Range (commensurate with experience): Salary Range 32I-2, $28.94-$36.06 per hour, $5,017-$6,250 monthly FLSA Status: Non Exempt Appointment Basis: 12-month Time Type: Full-time Benefits Eligible: Yes Renewable/Non-renewable/Grants/Limited Duration: Renewable This position must possess and maintain a current, valid Driver License: Yes This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes Remote Work Type: On Campus Work Hours: M-F 8-5 Flexible schedule when required. Worker Status: Must be able to legally work in the United States without visa sponsorship SPECIAL INSTRUCTIONS TO APPLICANT: Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant's qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled "Resume." Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration. For inquiries and additional information, please contact Human Resource Services via email at *********** or by phone at *************. To view SOU's very generous benefits and pension programs available to eligible positions, please visit *************************************************************************************************************** Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, ****************************************** demonstrates our value and commitment to our employees. POSITION DESCRIPTION: Information Technology provides information resources and technology services to the entire campus community, in support of the academic mission. IT also provides technical assistance in the design, acquisition, installation, and maintenance of the campus information technology, media, and telecommunications infrastructure, including: desktop computer equipment; institutional databases; enterprise-wide applications; technology equipped classrooms, distance learning classrooms, telecommunications systems; centralized access to a campus-wide software library, remote on-line services, open-access and program specific computer labs, consulting, training, and user support. Information Technology provides assistance to University leadership in strategic planning for technology initiatives that strengthen both efficiency and effectiveness. The ability to interact with a diverse population is essential. This position is responsible for the maintenance and administration of server, infrastructure, and application systems that service the SOU Campus Network. This includes configuring enterprise solutions to meet customer expectations and requirements, align with the mission and goals of the University, and comply with Information Technology department standards, policies, and procedures. The position shares system administration responsibilities with the other members of the Infrastructure Services Team. Duties performed include: Setup and provisioning of enterprise applications. Setup and provisioning of new servers, including virtual servers. Developing specifications and project plans for operating systems and enterprise software deployments. Collaborating with the other system and network administrators to design, monitor, and support the university's infrastructure, including physical, logical, security, and disaster recovery. Monitoring and patching servers for security and operating system updates. Cooperating with the other members of the Infrastructure Services Team to design, maintain, and update the university's enterprise directory. Supervising student employees involved in server systems activities. Working closely with User Services staff. Supporting escalated technical issues. Installing operating system upgrades. Maintaining electronic logs and other records for periodic review. Performing regularly scheduled maintenance. Configuring and maintaining network printing operations. Maintaining a test environment for research and development on new operating systems and other system software. Performing system backups and file restores. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position. This job requires a flexible work schedule, as server and systems maintenance often must happen after normal business hours and on weekends. Minimum Requirements This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience. SOU interprets these minimums as a Bachelor's degree in Computer Science, Information Systems, or other related field, and four (4) years experience OR equivalent combination of education, technical training and experience totaling eight (8) years and demonstrated experience administering and supporting enterprise server environments (e.g., Windows Server, Red Hat/Ubuntu Linux) and virtualization technologies (e.g., VMware, Hyper-V). Typical skills for each core function are cited below. Operating Systems Analysis Knowledge of internal operating system technology, computer operations and hardware, and network communications theory; Ability to use operating system languages as defined by the campus and ability to perform systems-level programming in a distributed, networked environment; Ability to use performance monitoring software and interpret results; Ability to perform preventative and remedial maintenance to operating system(s); Ability to interface/integrate campus defined operating system(s) with software and other systems; Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications; Knowledge of applications programming techniques and procedures; Understanding of job control and production procedures with an ability to troubleshoot and isolate production problems and application code; Ability to research and survey new products and/or releases, such as productivity tools; Ability to establish and document operations procedures; Knowledge of network operating systems and network architecture, configuration, and protocols; Knowledge of client-server technologies. Operating Systems Administration Familiarity with scripting languages (PowerShell, Python, or Bash) for automation. Knowledge of system management and security/control procedures; Knowledge of database design, structure development, features, operations, programming, and data access principles; Knowledge of data communication network architecture, configuration, protocols, and interfaces; Knowledge of operating systems and storage capacity, including ability to perform capacity planning; Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems; Ability to develop and execute disaster recovery plans; Ability to establish data security standards and procedures; Ability to tune database systems and maintain database software. Strong understanding of Active Directory or LDAP directory services. Network Planning and Implementation Knowledge of network activities, configuration, protocols, and interconnectivity requirements for internal/external information transmission; Computer/video skills on specific applicable hardware and software; understanding of system functionality and components; Specialized vendor training or licensing to meet a specified departmental need; Ability to interpret data on system usage and develop engineering specifications to support changing service levels; Ability to interpret and apply broad regulatory standards and technical specifications to assignments; Ability to monitor and manage vendor relationships to ensure responsiveness and quality. Identity & Access Management: Demonstrated experience with IAM platforms such as Okta, AWS IAM, or similar enterprise identity management solutions Authentication Protocols: Working knowledge of SAML 2.0, including configuration and troubleshooting of SAML-based SSO integrations Network Services: Proficiency in DNS administration (zone configuration, record types, troubleshooting) and DHCP management (scope creation, reservations, lease management) Knowledge of essential network and system security concepts Working understanding of firewalls and network ACLs Understanding of file system and application permissions (e.g., Read, Write, Execute; inheritance) Knowledge of encryption basics (e.g., symmetrical vs. asymmetrical encryption, AES, RSA, cipher suites) Certificate and PKI basics (e.g., digital signatures, certificate authentication, certificate authorities, certificate lifecycle management) Preferred Requirements Industry certifications such as Microsoft Certified Systems Engineer (MCSE), Red Hat Certified Engineer (RHCE), VMWare Certified Professional (VCP), Okta Certified, Box Certified. COMPTIA certified. Experience with the account management in systems such as , Okta, Active Directory, or Workday. Experience with Workday Experience with the Box Enterprise file storage system Experience with database systems (Oracle, MS SQL Server, MySQL) Experience with high-availability clustering (MS, Novell, SQL Server). Experience with enterprise directories (Active Directory, eDirectory, LDAP). Experience with enterprise data backup systems (Veeam, Backup Exec, Syncsort). Experience with enterprise storage systems (iSCSI, SANs, NAS) Experience with virtualization technologies (VMWare, MS HyperV, Xen, KVM). Experience with router and switch configuration. Experience with Network Security Appliances (Palo Alto, SonicWALL, Sourcefire). Experience with configuration management software (Puppet, Chef, SaltStack). Experience with infrastructure monitoring software (Zenoss, Nagios, Zabbix, Icinga). Management, Microsoft Fore Front Identity Manager). Experience working within enterprise Information Security frameworks to protect data and secure systems. Essential Functions Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive: (80%) Shared Network and System Administration Work includes evaluation of technical options; consultation with systems engineers, user support teams, users, and management to determine specifications; creation of design documents, determining configuration standards; with consideration given to reliability, usability and ease of ongoing maintenance. Design and implement network support systems -- Responsibilities include; performing evaluation of technical options; consultation with systems engineers, management, vendors, and end users to determine system specifications; creation of detailed design, and configuration plans that consider fault tolerance, reliability, upgradeability; development of implementation strategies which ensure rapid deployment, ease of conversion, and integration with other network systems. The following duties are shared with the Infrastructure Services Manager and other team members: Installation, upgrade, and maintenance of server hardware and operating systems. Installation, upgrade, and maintenance of network security hardware and software. Installation, upgrade, and maintenance of enterprise software. Installation, upgrade, and maintenance of network storage. Installation, upgrade, and maintenance of desktop hardware, operating systems, and applicationssoftware. Planning and coordinating the deployment of new application software/systems, and the upgrade of existing application software/systems, including support for distributed campus enterprise applications. General enterprise-level administration of all of the resources listed above, including monitoring and security. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position. Maintain system documentation, including network diagrams, procedures, and configuration details Responsible for designing and managing account creation and deletion processes. Configure and manage Single-Sign-On (SSO)integrations across multiple applications and services utilizing SAML and OAuth/OIDC. Administer and maintain enterprise identity and access management (IAM) systems, including Okta and AWS IAM in cloud platforms such as AWS, GCP, and Entra/Azure. Identity management administration. Oversee DNS and DHCP services, including zone management, record maintenance, and IP address allocation (5%) Network Printing Configure and maintain a network printing environment for the campus network. Assist User Services staff with the creation of network printers. Maintain print accounting and management software. (5%) Data Backup and Recovery Maintain a schedule of backup jobs for university systems. Perform media rotation, and media lifecycle tasks. Restore data as needed. Maintain disaster recovery systems and associated procedures. (10%) Technical Support Troubleshoot network and enterprise application system problems. Ensure system reliability and 7×24 operation of the network and other enterprise systems. Informs Help Desk personnel of system outages, actions undertaken to remedy system problems or failures, and estimated time of resolution for a given system outage. Ensure that systems problems have been efficiently and effectively remedied. Assist User Services with user account configuration issues as necessary ensuring that SOU account administration procedures and guidelines are followed. Plan and submit projects to Change Management for projects which may impact users, or the campus community. Skills, Knowledge, and Abilities Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations. Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist. Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment. Strong analytical and research skills; demonstrated ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations. Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems. Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy. Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters Demonstrated ability to work with a high level of productivity and accuracy/attention to detail. Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Expressed skill to independently analyze software functionality through technical documents, and design and document efficient/effective work processes; ability to independently analyze software problems, test probable causes, and recommend sound solutions. Excellent computer skills and proficiency with a variety of computer applications including word processing, spreadsheets, databases, online systems, social media platforms, Internet as well as online calendaring and email. Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies. Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures. Demonstrated ability to provide training and direction to student assistants. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Knowledge of internal operating system technology, computer operations and hardware, and network communications theory Ability to use performance monitoring software and interpret results. Ability to perform preventative and remedial maintenance to operating system(s). Ability to interface/integrate campus defined operating system(s) with software and other systems. Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications. Ability to establish and document operations procedures. Knowledge of network operating system and network architecture, configuration, and protocols. Knowledge of client server technologies. Knowledge of data communication network architecture, configuration, protocols, and interfaces. Knowledge of operating systems and storage capacity, including ability to perform capacity planning. Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems. Ability to develop and execute disaster recovery plans. Ability to establish data security standards and procedures. Ability to tune database systems and maintain database software. Knowledge of communication transmission technologies (e.g., circuit and packet switching, satellite uplink, etc.). Knowledge of network traffic and performance parameters to interpret variance and service impact to users. Ability to analyze network/systems problems using appropriate test structures and related diagnostics (e.g., protocol analyzer, T-bert analyzer, spectrum analyzer, etc.). Understanding of connectivity, system integration, and traffic issues. General knowledge of telecommunication network design, topology system interface, and protocols to meet support requirements. Understanding of telephone switching technology support, data/video communications, and transmissions media and their performance capabilities. Knowledge of telecommunications and video industry standards. Ability to install network subsystems and to modify local, customized software programs/features (e.g., voice mail, electronic mail, and telecom features). Physical Demands The position spends the majority of time in meetings, sitting, or working at a computer. Occasional lifting of network servers, and other computer equipment. Travel to technical training may occasionally be required. Special Conditions Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. Must be able to successfully pass a pre-employment background check. This position classification has been defined as non-exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA). The person holding this position is considered a mandatory reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services. _________________________ SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources. Diversity Statement: Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators, and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community. SOU Land Acknowledgement We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, the discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together - who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return, they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon (******************* and the Confederated Tribes of Siletz Indians (**************** are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We encourage YOU to learn about the land you reside on and to join us in advocating for the inherent sovereignty of Indigenous people. Notice to Prospective Employees Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the “Clery Act”), require that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention. An electronic copy of the Annual Security Report (ASR) can be accessed at the following link: ****************************************************** A physical copy of the ASR is available at no charge upon request. To request a copy, please visit the Office of the General Counsel located in Churchill Hall, 1250 Siskiyou Boulevard, Ashland, Oregon 97520. For more information, call ************, or email ************************.