Assistant Store Manager jobs at White House Black Market - 28 jobs

This role is based at our Corporate Office in Menomonee Falls, WI. You'll work onsite from Monday through Thursday, with the option to work remotely on Fridays. About the Role This role is responsible for defining and advancing the omni-channel customer experience strategy through strategic analytics, insight generation, and cross functional leadership. The manager partners closely with strategy, analytics, marketing, digital and store experience, merchandising, supply chain, and operations to help ensure customer interactions are consistent, relevant and aligned to brand values and customer needs. This role focuses on translating the enterprise customer experience vision into actionable strategies and frameworks that drive engagement, and long-term loyalty across channels. What You'll Do Lead strategic analysis to define customer segmentation and segment-level goals, using customer insights, business performance, and enterprise priorities Support the development of an omni-channel customer experience strategy, inclusive of objectives, guiding principles, and priorities, to create clarity around what all customers should experience from Kohl's Own the strategic mapping of key moments across the end-to-end omni-channel customer lifecycle, identifying opportunities to improve consistency, relevance, and differentiation across touchpoints Ensure consistent prioritization of customer experience initiatives based on customer and business impact Partner cross functionality to define measure of success, and apply targeting priorities, messaging frameworks and audience insights to ensure experiences are relevant, consistent, and connected Aggregate actionable customer insights to be leveraged across merchandising, marketing and channel teams in partnership with consumer insights, analytics, social, VOC, and customer service Manage a cross-channel learning agenda, CX scorecard, and measurement plan, facilitating cross-functional reviews, hindsighting and strategic planning. Build trusted relationships across digital, stores, contact center, supply chain and marketing Additional tasks may be assigned What Skills You Have Required Bachelor's degree and 5+ years relevant experience Brings an analytical mindset and is able to quickly translate customer, channel, and performance data to inform strategy Detail-oriented, strategic thinker with strong analytical skills Adept at collaborating across functions and levels to deliver strategic support and uncover growth opportunities Proven ability to influence change and drive strategy Strong communication and storytelling skills, both written and verbal. Proven ability to work creatively and analytically in problem-solving environment Ideally consulting experience, or experience in influencing executive leadership Ideally experience leading CX initiatives that deliver measurable results Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section Ability to maintain prompt and regular attendance as set by the company Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per week Ability to comply with dress code requirements Ability to learn and comply with all company policies, procedures, standards and guidelines Ability to give direction and receive, understand and proactively respond to direction from leadership and other company personnel Ability to work as part of a team and interact effectively and appropriately with others Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes Ability to satisfactorily complete company training programs Perform work in accordance with the Physical/Cognitive Requirements section Physical/Cognitive Requirements Ability to use a personal computer for tasks such as communicating, preparing reports, etc. Ability to plan, prioritize and monitor activities across business units Ability to complete or oversee the completion of assigned projects in a timely manner Ability to comply with health and safety standards

This position creates, engages, and welcomes an environment, that cultivates an inclusive culture that provides equitable opportunities and drives associate and customer engagement. This role directs activities to achieve store goals including customer experience, talent management, financial objectives, operational controls, asset protection, safety, and merchandise presentation. FUNCTIONAL RESPONSIBILITIES: * Understands, models, and ensures Associate commitment to Brand culture, policies and procedures and holds Associates responsible for their actions. * Recruits, attracts, selects, hires, retains, and develops talent. Proactively fills positions with qualified talent; creates and maintains a viable succession plan by developing internal bench strength through observation, thoughtful questions, and development. * Partners with Design and Merchandising leaders through the Product Life Cycle (PLC) process and development of the season related to looks. * Leads merchandising activities resulting in healthy product turnover and gross margin. * Continuously ensures compliance with company policies and procedures and applicable laws. * Guarantees selling behaviors are consistent and aligned to Brand expectation through consistent observation and coaching. * Supports in-store company sponsored events, philanthropy, or other initiatives. * Analyzes reporting, identifies opportunities, and proactively creates strategies to meet business needs and elevate the customer experience. * Leads execution of visual merchandising updates and product placement within Brand guidelines and maintains visual expectations as defined by Brand's visual merchandising standards. * Clearly articulates brand positioning and educates associates on lifestyle, concepts, and product knowledge. * Manages controllable expenses through effective scheduling and financial discipline. * Understands current market trends and can articulate them using Brand interpretations in every customer interaction. Represents Brand by adhering to Brand's dress code guidelines. * Leads, directs, and drives execution of tasks with a high level of productivity. * Confirms schedules are written to support business peaks, associate availability, and operational tasks. * Ensures compliance within operational guidelines, health and safety protocols, Asset Protection policies and practices, other company policies and procedures, and applicable laws always. * Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best. COMPETENCIES: * Culture: Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Decision Quality: Making good and timely decisions that keep the organization moving forward. * Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. * Interpersonal Savvy: Relating openly and comfortably with diverse groups of people. * Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations. QUALIFICATIONS: * High School Required; Some college or bachelor's degree preferred * 18 years old or older * 5+ years of Supervisory/Management experience in the retail industry preferred with 2 of those years in a Store Manager position * Proven ability to recruit, select, develop, and retain full store team and hold individuals accountable for performance * Proven ability to foster team commitment and create a positive, inclusive working environment * Demonstrated ability to function as a role model, ensuring that the customer remains the top priority. * Demonstrated ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities * Knowledge of visual standards and techniques, and ability to implement * Demonstrated strong verbal and written communication skills * Ability to forecast and analyze business trends act on findings and manage payroll expense to maximize store performance; proven ability to deliver sales results * Ability take initiative, prioritize, and meet deadlines as assigned with minimal supervision and within designated timeframes * Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts * Requires physical activity which may require lifting (up) to 50 pounds The wage range for this position is $50,340 to $60,410. Successful candidates' wage rates will be determined based on their individual qualifications for the position. Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

This position creates, engages, and welcomes an environment, that cultivates an inclusive culture that provides equitable opportunities and drives associate and customer engagement. This role directs activities to achieve store goals including customer experience, talent management, financial objectives, operational controls, asset protection, safety, and merchandise presentation. FUNCTIONAL RESPONSIBILITIES: Understands, models, and ensures Associate commitment to Brand culture, policies and procedures and holds Associates responsible for their actions. Recruits, attracts, selects, hires, retains, and develops talent. Proactively fills positions with qualified talent; creates and maintains a viable succession plan by developing internal bench strength through observation, thoughtful questions, and development. Partners with Design and Merchandising leaders through the Product Life Cycle (PLC) process and development of the season related to looks. Leads merchandising activities resulting in healthy product turnover and gross margin. Continuously ensures compliance with company policies and procedures and applicable laws. Guarantees selling behaviors are consistent and aligned to Brand expectation through consistent observation and coaching. Supports in-store company sponsored events, philanthropy, or other initiatives. Analyzes reporting, identifies opportunities, and proactively creates strategies to meet business needs and elevate the customer experience. Leads execution of visual merchandising updates and product placement within Brand guidelines and maintains visual expectations as defined by Brand's visual merchandising standards. Clearly articulates brand positioning and educates associates on lifestyle, concepts, and product knowledge. Manages controllable expenses through effective scheduling and financial discipline. Understands current market trends and can articulate them using Brand interpretations in every customer interaction. Represents Brand by adhering to Brand's dress code guidelines. Leads, directs, and drives execution of tasks with a high level of productivity. Confirms schedules are written to support business peaks, associate availability, and operational tasks. Ensures compliance within operational guidelines, health and safety protocols, Asset Protection policies and practices, other company policies and procedures, and applicable laws always. Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best. COMPETENCIES: Culture: Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. Decision Quality: Making good and timely decisions that keep the organization moving forward. Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Interpersonal Savvy: Relating openly and comfortably with diverse groups of people. Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations. QUALIFICATIONS: High School Required; Some college or bachelor's degree preferred 18 years old or older 5+ years of Supervisory/Management experience in the retail industry preferred with 2 of those years in a Store Manager position Proven ability to recruit, select, develop, and retain full store team and hold individuals accountable for performance Proven ability to foster team commitment and create a positive, inclusive working environment Demonstrated ability to function as a role model, ensuring that the customer remains the top priority. Demonstrated ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities Knowledge of visual standards and techniques, and ability to implement Demonstrated strong verbal and written communication skills Ability to forecast and analyze business trends act on findings and manage payroll expense to maximize store performance; proven ability to deliver sales results Ability take initiative, prioritize, and meet deadlines as assigned with minimal supervision and within designated timeframes Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts Requires physical activity which may require lifting (up) to 50 pounds The wage range for this position is $50,340 to $60,410. Successful candidates' wage rates will be determined based on their individual qualifications for the position.

The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions. FUNCTIONAL RESPONSIBILITIES: Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full. Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. Supports and administers receipt and dispatch of inventory and supplies according to company policy. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines. Models' sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Builds and maintains a solid customer following through clienteling and wardrobing. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Participates in and facilitates visual directives including monthly store sets and merchandise replenishment. Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: Culture Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. Manages Complexity Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Plans and Aligns Planning and prioritizing work to meet commitments aligned with organizational goals. Organizational Savvy Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. Courage Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: High School diploma or equivalent Must be 18 years old or older Minimum 2 years prior retail or sales management experience preferred Excellent communication, verbal, and written skills Excellent communication, verbal, and written skills Able to travel to stores throughout the district Excellent customer service skills Knowledge of administrative aspects of store operations Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives Ability to work a flexible work schedule, including nights, weekends, and holidays is required The wage range for this position is 12.10 to 15.00. Successful candidates' wage rates will be determined based on their individual qualifications for the position.

Our Store Managers are responsible for building a team of top performers, creating an amazing customer experience, and empowering the team to be their very best. You are responsible for managing all aspects of a store; including hiring and training the best associates to represent the brand and overseeing all store operations to reach company sales and profitability goals. You create a positive environment that develops and engages your managers, associates and customers every day. You love being part of a winning team and you bring your energy to work every day. The Store Manager reports to the District Sales Manager. Who You Are: Inspirational leader who guides their team to achieve great results. Proactively connect with candidates to build talent pipeline. Demonstrates a competitive spirit and desire to win. Team player with an entrepreneurial spirit. Operates with a sense of urgency and effectively manage competing priorities. Adapts to change and takes on more responsibilities. Self-motivated; seeks personal growth and development. Responsibilities As the Store Manager you will: Use statistical information and market knowledge to create action plans and achieve financial, customer-service and operational goals, while addressing the store unique strengths and challenges. Understand and demonstrate product knowledge, selling and operational skills to maximize sales. Engage with customers to build relationships and brand loyalty by using company tools. Attract, develop, and retain top talent individuals. Motivate and engage your teams by identifying their strengths. Provide and receive feedback in order to improve performance and develop team members. Communicate clear expectations and hold the store team and yourself accountable to achieving results. Ensure store standards for merchandising and operations are met consistently. Oversee all controllable expenses such as payroll and training to increase profitability. Establish trust with the team in the face of opposing beliefs, values or perspectives. Remain composed in the face of challenges and unforeseen circumstances Provide leadership or assistance with floor sets, window changes, and other merchandising and visual expectations. Perform POS transactions on designated shifts and execute management functions in the absence of Assistant Manager. Schedule employees to their strengths to maximize productivity. Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity. Qualifications You will also have: 2+ years as a Store Manager in similar volume, apparel business (preferred). Proven track record of exceeding sales and statistical expectations. Flexible availability to meet the needs of the business (including evenings and weekends). May require occasional travel to other store locations (if needed) and attend district meetings.

About the Role As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service and merchandising processes focused on consistent execution and efficiency. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You'll Do * Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment * Drive accuracy through completion of all required business directives such as merchandise disposition practices * Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes * Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience * Ensure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer * Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes * Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner * Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently * Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention * Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl's tools and resources All manager roles at Kohl's are responsible for: * Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture * Exercising good judgment and discernment when making decisions; taking appropriate partners as needed * Modeling, enforcing and providing direction and guidance to associates * Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues * Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing * Monitoring and adjusting resources as the business dictates to support customer needs and workload demands * Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results * Managing talent, including hiring, training, developing, and supervising * Accomplishing multiple tasks within established timeframes * Training, monitoring and reinforcing company policies, procedures, standards and guidelines * Maintaining adherence to company safety policies and ensuring the safety of associates and customers * Other responsibilities as assigned What Skills You Have Required * Must be 18 years of age or older * Experience supervising teams or associates, including the responsibility for coaching to achieve daily goals and performance management * Great verbal/written communication and interpersonal skills * Excellent decision-making and problem-solving skills to make quick decisions * Strong people management skills and ability to develop talent * Flexible availability, including days, nights, weekends and holidays Preferred * Experience working in a retail environment, preferably in a managerial position * College degree OR equivalent combination of education and 2 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. * Ability to perform the accountabilities listed in the "What You'll Do" Section. * Ability to satisfactorily complete company training programs. * Ability to comply with dress code requirements. * Basic math and reading skills, legible handwriting, and basic computer operation. * Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. * Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. * Perform work in accordance with the Physical Requirements section. Physical Requirements * Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. * Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. * Ability to stand/walk for the duration of a scheduled shift (at least 9 hours). * Ability to visually verify information and locate and inspect merchandise. * Ability to comply with health and safety standards.

About the Role As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service and merchandising processes focused on consistent execution and efficiency. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You'll Do Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment Drive accuracy through completion of all required business directives such as merchandise disposition practices Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience Ensure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl's tools and resources All manager roles at Kohl's are responsible for: Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Modeling, enforcing and providing direction and guidance to associates Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Monitoring and adjusting resources as the business dictates to support customer needs and workload demands Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results Managing talent, including hiring, training, developing, and supervising Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Maintaining adherence to company safety policies and ensuring the safety of associates and customers Other responsibilities as assigned What Skills You Have Must be 18 years of age or older Experience supervising teams or associates, including the responsibility for coaching to achieve daily goals and performance management Great verbal/written communication and interpersonal skills Excellent decision-making and problem-solving skills to make quick decisions Strong people management skills and ability to develop talent Flexible availability, including days, nights, weekends and holidays Preferred Experience working in a retail environment, preferably in a managerial position College degree OR equivalent combination of education and 2 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 9 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards.

As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility to execute all store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day. The Assistant Store Manager reports to the Store Manager. Who You Are: Inspirational leader who guides their team and partners with the store manager to achieve great results. Engaging personality who attracts great talent. Demonstrates a competitive spirit and desire to win. Team player with an entrepreneurial spirit. Operates with a sense of urgency and effectively manage competing priorities. Able to adapt to change and takes on more responsibilities. Self-motivated; seeks personal growth and development. Responsibilities As the Assistant Store Manager you will: Partner with the Store Manager to create action plans to achieve results and grow the business. Understand and demonstrate product knowledge, selling and operational skills to maximize sales. Engage with customers to build relationships and brand loyalty by using company tools. Partner with the Store Manager to develop team members who are committed to creating a great experience for our customers. Oversee assigned division of responsibility and be accountable for results. Support the Store Manager to ensure store standards for merchandising and operations are met consistently. Learn about all aspects of the business and share ideas to drive the business. Remain composed in the face of challenges and unforeseen circumstances. Perform POS transactions on designated shifts and execute management functions in the absence of Store Manager. Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity. Qualifications You will also have: 2+ years as a Co/Assistant Manager in similar volume, apparel business (preferred). Proven track record of exceeding sales and statistical expectations. Flexible availability to meet the needs of the business (including evenings and weekends). May require occasional travel to other store locations (if needed).

As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility to execute all store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day. The Assistant Store Manager reports to the Store Manager. Who You Are: Inspirational leader who guides their team and partners with the store manager to achieve great results. Engaging personality who attracts great talent. Demonstrates a competitive spirit and desire to win. Team player with an entrepreneurial spirit. Operates with a sense of urgency and effectively manage competing priorities. Able to adapt to change and takes on more responsibilities. Self-motivated; seeks personal growth and development. Responsibilities As the Assistant Store Manager you will: Partner with the Store Manager to create action plans to achieve results and grow the business. Understand and demonstrate product knowledge, selling and operational skills to maximize sales. Engage with customers to build relationships and brand loyalty by using company tools. Partner with the Store Manager to develop team members who are committed to creating a great experience for our customers. Oversee assigned division of responsibility and be accountable for results. Support the Store Manager to ensure store standards for merchandising and operations are met consistently. Learn about all aspects of the business and share ideas to drive the business. Remain composed in the face of challenges and unforeseen circumstances. Perform POS transactions on designated shifts and execute management functions in the absence of Store Manager. Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity. Qualifications You will also have: 2+ years as a Co/Assistant Manager in similar volume, apparel business (preferred). Proven track record of exceeding sales and statistical expectations. Flexible availability to meet the needs of the business (including evenings and weekends). May require occasional travel to other store locations (if needed).

The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions. FUNCTIONAL RESPONSIBILITIES: Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full. Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. Supports and administers receipt and dispatch of inventory and supplies according to company policy. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines. Models' sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Builds and maintains a solid customer following through clienteling and wardrobing. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Participates in and facilitates visual directives including monthly store sets and merchandise replenishment. Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: Culture Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. Manages Complexity Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Plans and Aligns Planning and prioritizing work to meet commitments aligned with organizational goals. Organizational Savvy Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. Courage Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: High School diploma or equivalent Must be 18 years old or older Minimum 2 years prior retail or sales management experience preferred Excellent communication, verbal, and written skills Excellent communication, verbal, and written skills Able to travel to stores throughout the district Excellent customer service skills Knowledge of administrative aspects of store operations Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives Ability to work a flexible work schedule, including nights, weekends, and holidays is required The wage range for this position is $12.10 - $15.00. Successful candidates' wage rates will be determined based on their individual qualifications for the position.

This position creates, engages, and welcomes an environment, that cultivates an inclusive culture that provides equitable opportunities and drives associate and customer engagement. This role directs activities to achieve store goals including customer experience, talent management, financial objectives, operational controls, asset protection, safety, and merchandise presentation. FUNCTIONAL RESPONSIBILITIES: * Understands, models, and ensures Associate commitment to Brand culture, policies and procedures and holds Associates responsible for their actions. * Recruits, attracts, selects, hires, retains, and develops talent. Proactively fills positions with qualified talent; creates and maintains a viable succession plan by developing internal bench strength through observation, thoughtful questions, and development. * Partners with Design and Merchandising leaders through the Product Life Cycle (PLC) process and development of the season related to looks. * Leads merchandising activities resulting in healthy product turnover and gross margin. * Continuously ensures compliance with company policies and procedures and applicable laws. * Guarantees selling behaviors are consistent and aligned to Brand expectation through consistent observation and coaching. * Supports in-store company sponsored events, philanthropy, or other initiatives. * Analyzes reporting, identifies opportunities, and proactively creates strategies to meet business needs and elevate the customer experience. * Leads execution of visual merchandising updates and product placement within Brand guidelines and maintains visual expectations as defined by Brand's visual merchandising standards. * Clearly articulates brand positioning and educates associates on lifestyle, concepts, and product knowledge. * Manages controllable expenses through effective scheduling and financial discipline. * Understands current market trends and can articulate them using Brand interpretations in every customer interaction. Represents Brand by adhering to Brand's dress code guidelines. * Leads, directs, and drives execution of tasks with a high level of productivity. * Confirms schedules are written to support business peaks, associate availability, and operational tasks. * Ensures compliance within operational guidelines, health and safety protocols, Asset Protection policies and practices, other company policies and procedures, and applicable laws always. * Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best. COMPETENCIES: * Culture: Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Decision Quality: Making good and timely decisions that keep the organization moving forward. * Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. * Interpersonal Savvy: Relating openly and comfortably with diverse groups of people. * Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations. QUALIFICATIONS: * High School Required; Some college or bachelor's degree preferred * 18 years old or older * 5+ years of Supervisory/Management experience in the retail industry preferred with 2 of those years in a Store Manager position * Proven ability to recruit, select, develop, and retain full store team and hold individuals accountable for performance * Proven ability to foster team commitment and create a positive, inclusive working environment * Demonstrated ability to function as a role model, ensuring that the customer remains the top priority. * Demonstrated ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities * Knowledge of visual standards and techniques, and ability to implement * Demonstrated strong verbal and written communication skills * Ability to forecast and analyze business trends act on findings and manage payroll expense to maximize store performance; proven ability to deliver sales results * Ability take initiative, prioritize, and meet deadlines as assigned with minimal supervision and within designated timeframes * Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts * Requires physical activity which may require lifting (up) to 50 pounds The wage range for this position is 52,000 to 62,400. Successful candidates' wage rates will be determined based on their individual qualifications for the position. Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

This position creates, engages, and welcomes an environment, that cultivates an inclusive culture that provides equitable opportunities and drives associate and customer engagement. This role directs activities to achieve store goals including customer experience, talent management, financial objectives, operational controls, asset protection, safety, and merchandise presentation. FUNCTIONAL RESPONSIBILITIES: Understands, models, and ensures Associate commitment to Brand culture, policies and procedures and holds Associates responsible for their actions. Recruits, attracts, selects, hires, retains, and develops talent. Proactively fills positions with qualified talent; creates and maintains a viable succession plan by developing internal bench strength through observation, thoughtful questions, and development. Partners with Design and Merchandising leaders through the Product Life Cycle (PLC) process and development of the season related to looks. Leads merchandising activities resulting in healthy product turnover and gross margin. Continuously ensures compliance with company policies and procedures and applicable laws. Guarantees selling behaviors are consistent and aligned to Brand expectation through consistent observation and coaching. Supports in-store company sponsored events, philanthropy, or other initiatives. Analyzes reporting, identifies opportunities, and proactively creates strategies to meet business needs and elevate the customer experience. Leads execution of visual merchandising updates and product placement within Brand guidelines and maintains visual expectations as defined by Brand's visual merchandising standards. Clearly articulates brand positioning and educates associates on lifestyle, concepts, and product knowledge. Manages controllable expenses through effective scheduling and financial discipline. Understands current market trends and can articulate them using Brand interpretations in every customer interaction. Represents Brand by adhering to Brand's dress code guidelines. Leads, directs, and drives execution of tasks with a high level of productivity. Confirms schedules are written to support business peaks, associate availability, and operational tasks. Ensures compliance within operational guidelines, health and safety protocols, Asset Protection policies and practices, other company policies and procedures, and applicable laws always. Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best. COMPETENCIES: Culture: Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. Decision Quality: Making good and timely decisions that keep the organization moving forward. Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Interpersonal Savvy: Relating openly and comfortably with diverse groups of people. Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations. QUALIFICATIONS: High School Required; Some college or bachelor's degree preferred 18 years old or older 5+ years of Supervisory/Management experience in the retail industry preferred with 2 of those years in a Store Manager position Proven ability to recruit, select, develop, and retain full store team and hold individuals accountable for performance Proven ability to foster team commitment and create a positive, inclusive working environment Demonstrated ability to function as a role model, ensuring that the customer remains the top priority. Demonstrated ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities Knowledge of visual standards and techniques, and ability to implement Demonstrated strong verbal and written communication skills Ability to forecast and analyze business trends act on findings and manage payroll expense to maximize store performance; proven ability to deliver sales results Ability take initiative, prioritize, and meet deadlines as assigned with minimal supervision and within designated timeframes Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts Requires physical activity which may require lifting (up) to 50 pounds The wage range for this position is 52,000 to 62,400. Successful candidates' wage rates will be determined based on their individual qualifications for the position.

About the Role As Store Manager you will provide oversight and leadership for the entire store team. You are the primary leader for delivering customer experience and associate engagement. You will teach, coach and develop associates to deliver excellent service, merchandising expertise and consistent operational execution. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You'll Do * Guide profitable sales, meet store financial plans and accomplish performance goals through strategic decisions and leadership of the store team * Achieve payroll plan by managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is sufficiently staffed * Recruit and make hiring, pay and termination decisions for all levels of store personnel including store management * Manage associate relations issues including performance management, and ensure associates follow company policies * Manage the training process for new hires on Kohl's culture, product knowledge, selling practices and other associate responsibilities, holding all associates accountable to individual goals (e.g., credit, loyalty) * Coach store team to increase their knowledge, providing opportunities for continued development; create succession plans for developing associates * Ensure sound inventory management through an accurate shipping and receiving merchandise process, completing all required business directives such as price changes and ticketing procedures * Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention * Ensure store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer * Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment * Create a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates, ensuring speed of point of sale and customer services exceed standards and customer expectations All manager roles at Kohl's are responsible for: * Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture * Exercising good judgment and discernment when making decisions; taking appropriate partners as needed * Modeling, enforcing and providing direction and guidance to associates * Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues * Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing * Monitoring and adjusting resources as the business dictates to support customer needs and workload demands * Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results * Managing talent, including hiring, training, developing, and supervising * Accomplishing multiple tasks within established timeframes * Training, monitoring and reinforcing company policies, procedures, standards and guidelines * Adhering to company safety policies and ensuring the safety of associates and customers * Other responsibilities as assigned What Skills You Have Required * Must be 18 years of age or older * Experience supervising 20 or more associates, including the responsibility for performance management and making employment decisions * Great verbal/written communication and interpersonal skills * Excellent decision-making and problem-solving skills * Strong people management skills and ability to develop talent * Flexible availability, including days, nights, weekends, and holidays Preferred * Experience working in a retail environment, preferably in a managerial position * Experience supervising 50 or more associates, including the responsibility for performance management and making employment decisions * College degree OR equivalent combination of education and 3-4 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. * Ability to perform the accountabilities listed in the "What You'll Do" Section. * Ability to satisfactorily complete company training programs. * Ability to comply with dress code requirements. * Basic math and reading skills, legible handwriting, and basic computer operation. * Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. * Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. * Perform work in accordance with the Physical Requirements section. Physical Requirements * Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. * Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. * Ability to stand/walk for the duration of a scheduled shift (at least 9 hours). * Ability to visually verify information and locate and inspect merchandise. * Ability to comply with health and safety standards.

About the Role As Store Manager you will provide oversight and leadership for the entire store team. You are the primary leader for delivering customer experience and associate engagement. You will teach, coach and develop associates to deliver excellent service, merchandising expertise and consistent operational execution. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You'll Do Guide profitable sales, meet store financial plans and accomplish performance goals through strategic decisions and leadership of the store team Achieve payroll plan by managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is sufficiently staffed Recruit and make hiring, pay and termination decisions for all levels of store personnel including store management Manage associate relations issues including performance management, and ensure associates follow company policies Manage the training process for new hires on Kohl's culture, product knowledge, selling practices and other associate responsibilities, holding all associates accountable to individual goals (e.g., credit, loyalty) Coach store team to increase their knowledge, providing opportunities for continued development; create succession plans for developing associates Ensure sound inventory management through an accurate shipping and receiving merchandise process, completing all required business directives such as price changes and ticketing procedures Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention Ensure store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment Create a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates, ensuring speed of point of sale and customer services exceed standards and customer expectations All manager roles at Kohl's are responsible for: Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Modeling, enforcing and providing direction and guidance to associates Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Monitoring and adjusting resources as the business dictates to support customer needs and workload demands Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results Managing talent, including hiring, training, developing, and supervising Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Adhering to company safety policies and ensuring the safety of associates and customers Other responsibilities as assigned What Skills You Have Must be 18 years of age or older Experience supervising 20 or more associates, including the responsibility for performance management and making employment decisions Great verbal/written communication and interpersonal skills Excellent decision-making and problem-solving skills Strong people management skills and ability to develop talent Flexible availability, including days, nights, weekends, and holidays Preferred Experience working in a retail environment, preferably in a managerial position Experience supervising 50 or more associates, including the responsibility for performance management and making employment decisions College degree OR equivalent combination of education and 3-4 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 9 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards.

Store Lead Job Description: Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty. To be successful in this role the role you will: * Inspire store team to achieve their best performance * Execute to maximize growth and potential * Create an engaged and inclusive store environment * Elevate the customer experience through operational excellence * Exceed customer expectations in all interactions Leadership: * Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty. * Models company values and leads by example as an active coach. * Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business. * Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment. Performance: * Supports the management team in the achievement of store business plans, including sales, customer service and operational goals. * Understands how to leverage store reports to understand decisions made to drive the store business. * Participates in driving business outreach opportunities and communicates leads to Store Manager. * Identifies performance opportunities and partners with management team to contribute to development plans. Operational Excellence: * Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise. * Assists management team with training store staff on all internal operational functions as assigned. * Stays informed on corporate communication, directives, initiatives, policies and procedures. * Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned. Workplace: * Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued. * Supports a culture of learning and development, ensuring training tools are leveraged. * Serves as a role model to all store team members and provide enthusiastic motivational leadership. * Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives. Customer Experience: * Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score. * Leverages customer feedback to prevent or resolve customer concerns. * Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction. Qualifications - External Qualifications: * Minimum of 1 year of Retail or Sales experience. * Creative individual who demonstrates good judgement and is tuned-into the pulse of the business. * Self-motivated, results oriented, strategic thinker. * Strong organizational and leadership skills. * Excellent written and verbal communication skills. * Demonstrates active listening and problem-solving skills. * Proven ability to train and develop high performing store teams. * Proficient in technology systems, applications, Microsoft Office, and video conferencing. * Ability to operate a computer and POS System. Physical Requirements * Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions. FUNCTIONAL RESPONSIBILITIES: * Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. * Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. * Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full. * Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices. * Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. * Supports and administers receipt and dispatch of inventory and supplies according to company policy. * Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines. * Models' sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Builds and maintains a solid customer following through clienteling and wardrobing. * Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. * Participates in and facilitates visual directives including monthly store sets and merchandise replenishment. * Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. * Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. * Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: * Culture * Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Manages Complexity * Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. * Plans and Aligns * Planning and prioritizing work to meet commitments aligned with organizational goals. * Organizational Savvy * Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. * Courage * Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: * High School diploma or equivalent * Must be 18 years old or older * Minimum 2 years prior retail or sales management experience preferred * Excellent communication, verbal, and written skills * Excellent communication, verbal, and written skills * Able to travel to stores throughout the district * Excellent customer service skills * Knowledge of administrative aspects of store operations * Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives * Ability to work a flexible work schedule, including nights, weekends, and holidays is required The wage range for this position is 12.10 to 15.00. Successful candidates' wage rates will be determined based on their individual qualifications for the position. Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions. FUNCTIONAL RESPONSIBILITIES: * Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. * Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. * Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full. * Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices. * Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. * Supports and administers receipt and dispatch of inventory and supplies according to company policy. * Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines. * Models' sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Builds and maintains a solid customer following through clienteling and wardrobing. * Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. * Participates in and facilitates visual directives including monthly store sets and merchandise replenishment. * Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. * Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. * Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: * Culture * Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Manages Complexity * Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. * Plans and Aligns * Planning and prioritizing work to meet commitments aligned with organizational goals. * Organizational Savvy * Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. * Courage * Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: * High School diploma or equivalent * Must be 18 years old or older * Minimum 2 years prior retail or sales management experience preferred * Excellent communication, verbal, and written skills * Excellent communication, verbal, and written skills * Able to travel to stores throughout the district * Excellent customer service skills * Knowledge of administrative aspects of store operations * Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives * Ability to work a flexible work schedule, including nights, weekends, and holidays is required The wage range for this position is 12.10 to 15.00. Successful candidates' wage rates will be determined based on their individual qualifications for the position. Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions. FUNCTIONAL RESPONSIBILITIES: Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full. Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. Supports and administers receipt and dispatch of inventory and supplies according to company policy. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines. Models' sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Builds and maintains a solid customer following through clienteling and wardrobing. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Participates in and facilitates visual directives including monthly store sets and merchandise replenishment. Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: Culture Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. Manages Complexity Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Plans and Aligns Planning and prioritizing work to meet commitments aligned with organizational goals. Organizational Savvy Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. Courage Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: High School diploma or equivalent Must be 18 years old or older Minimum 2 years prior retail or sales management experience preferred Excellent communication, verbal, and written skills Excellent communication, verbal, and written skills Able to travel to stores throughout the district Excellent customer service skills Knowledge of administrative aspects of store operations Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives Ability to work a flexible work schedule, including nights, weekends, and holidays is required The wage range for this position is 12.10 to 15.00. Successful candidates' wage rates will be determined based on their individual qualifications for the position.

The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions. FUNCTIONAL RESPONSIBILITIES: Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full. Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. Supports and administers receipt and dispatch of inventory and supplies according to company policy. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines. Models' sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Builds and maintains a solid customer following through clienteling and wardrobing. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Participates in and facilitates visual directives including monthly store sets and merchandise replenishment. Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: Culture Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. Manages Complexity Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Plans and Aligns Planning and prioritizing work to meet commitments aligned with organizational goals. Organizational Savvy Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. Courage Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: High School diploma or equivalent Must be 18 years old or older Minimum 2 years prior retail or sales management experience preferred Excellent communication, verbal, and written skills Excellent communication, verbal, and written skills Able to travel to stores throughout the district Excellent customer service skills Knowledge of administrative aspects of store operations Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives Ability to work a flexible work schedule, including nights, weekends, and holidays is required The wage range for this position is 12.10 to 15.00. Successful candidates' wage rates will be determined based on their individual qualifications for the position.