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White House Black Market jobs in Reston, VA - 214 jobs

  • Assistant Store Manager - Chico's

    Chico's FAS, Inc. 4.1company rating

    Gaithersburg, MD job

    The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability. FUNCTIONAL RESPONSIBILITIES: Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. Trains associates on visual merchandising techniques to ensure store is always maintained. Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential. Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy. Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories. Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations. Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper Controls. Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. Other duties as assigned/required. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: * Culture Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Manages Complexity Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. * Plans and Aligns Planning and prioritizing work to meet commitments aligned with organizational goals. * Organizational Savvy Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. * Courage Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: High School diploma or equivalent Must be 18 years old or older Minimum 3 years prior retail or sales management experience preferred Excellent communication, verbal and written skills Excellent communication, verbal and written skills Able to travel to stores throughout the district Excellent customer service skills Knowledge of administrative aspects of store operations Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives Ability to work a flexible work schedule, including nights, weekends, and holidays is required The wage range for this position is $21.15 to $26.45. Successful candidates' wage rates will be determined based on their individual qualifications for the position. The Company offers a wide range of benefit plans including health care plans, dental plans, vision plans, 401(k) plan, paid time off, paid holidays, overtime pay consistent with federal/state law, life insurance, short and long term disability insurance, employee assistance program and our employee discount program. Please visit our Careers page at jobs.chicos.com for more information regarding our benefits. 0477 Washingtonian Center Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $21.2-26.5 hourly 2d ago
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  • Retail Sales Associate

    Francesca's Collections, Inc. 4.0company rating

    Montgomery Village, MD job

    Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Stylist role creates an engaging francesca's guest experience for every guest, every time they shop in our boutique. In this role, you will exude warmth and positive energy, initiating conversation and connecting with guests in a genuine, fun way. While the primary focus of the Stylist role is guest experience, additional responsibilities include: * Processing transactions accurately and efficiently using the boutique point-of-sale system. * Embracing product knowledge, current trends, and boutique promotions to inspire the guest. * Assisting to maintain a visually inspiring boutique including recovery and replenishment of product. * Partnering with the leadership team to execute company direction and complete tasks while prioritizing our guest. * Adhering to company policies and procedures. What You'll Get * A flexible schedule * A team member discount Position Requirements * Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays * Ability to work with a sense of urgency in fast-paced environment * Contribute to a positive and fun professional work environment Physical Requirements * Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing * Must be able to work independently * Must be able to lift and carry up to 35 lbs We are continually sourcing and attracting top talent. We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer.
    $22k-27k yearly est. Auto-Apply 13d ago
  • Customer Service Representative

    Tailored Brands 4.0company rating

    New Carrollton, MD job

    For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family. We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best. We Have Immediate Openings - Start Right Away! * Competitive hourly rates * Flexible schedules to meet your availability! * Tuition reimbursement * Generous employee discount on first purchase * Ongoing discounts on purchase made at any Tailored Brands store. What You Bring: * Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day. * Desire to learn and adapt to new programs. * Ability to work well and consult with associates at all levels and contribute to a positive work environment. Our Customer Service Representatives are responsible for all aspects of the customer experience with multiple responsibilities, but not limited to: * Handling and accurately following standard operating procedures for all customer purchases, returns, exchanges, store credits and discounted transactions along with properly securing cash and other negotiable documents. * Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs. * Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock and fitting room areas. * Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements Physical Requirements * Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
    $23k-29k yearly est. 4d ago
  • Sales Lead - White House Black Market

    Chico's FAS, Inc. 4.1company rating

    Bethesda, MD job

    The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions. FUNCTIONAL RESPONSIBILITIES: * Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. * Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. * Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full. * Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices. * Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. * Supports and administers receipt and dispatch of inventory and supplies according to company policy. * Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines. * Models' sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Builds and maintains a solid customer following through clienteling and wardrobing. * Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. * Participates in and facilitates visual directives including monthly store sets and merchandise replenishment. * Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. * Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. * Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: * Culture * Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Manages Complexity * Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. * Plans and Aligns * Planning and prioritizing work to meet commitments aligned with organizational goals. * Organizational Savvy * Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. * Courage * Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: * High School diploma or equivalent * Must be 18 years old or older * Minimum 2 years prior retail or sales management experience preferred * Excellent communication, verbal, and written skills * Excellent communication, verbal, and written skills * Able to travel to stores throughout the district * Excellent customer service skills * Knowledge of administrative aspects of store operations * Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives * Ability to work a flexible work schedule, including nights, weekends, and holidays is required The wage range for this position is $18.65 to $23.30. Successful candidates' wage rates will be determined based on their individual qualifications for the position. Our part time associates are eligible to participate in the Company's employee assistance program and employee discount program. Please visit our Careers page at jobs.chicos.com for more information regarding our benefits. 3462 - Westfield Montgomery Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $18.7-23.3 hourly 4d ago
  • PT Stock Associate

    Aeropostale 4.5company rating

    Springfield, VA job

    Our Stock Associates will control the flow of merchandise from our stock room to the retail sales floor. They will also be responsible for receiving, unpacking, organizing, storing, packaging, and labeling merchandise. Additionally, Stock Associates will support the shopping experience by providing customer service and ringing up customers as needed. Who You Are: Engaging personality who provides great service. Excited to meet new people. Organized and able to complete tasks efficiently. Thoughtful with a desire to make others feel good about themselves and their individual style. Self-motivated; seeks personal growth and development. Responsibilities As the Stock Associate you will: Assist in making sales goals by consistently executing the merchandise flow routines. Process merchandise deliveries in accordance with the store delivery schedule. Maintain an organized and clean stockroom. Work with management to execute floor sets. Ensure store standards for merchandising and operations are met consistently. Assist in the execution of the physical inventory process. Support the store management team with shortage reduction measures. Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity. Qualifications You will also have: Flexible availability to meet the needs of the business (including evenings and weekends).
    $26k-30k yearly est. 20d ago
  • Area Manager - Chico's - DC

    Chicos Fas Inc. 4.1company rating

    Alexandria, VA job

    This position is responsible overseeing a group of stores within a designated market, providing strategic leadership and business acumen skills within the market to maximize store performance and profitability. This role preserves the culture and reinforces consistent customer experiences and operational standards through leading, coaching, and accountability. FUNCTIONAL RESPONSIBILITIES: Influences and promotes an environment where all associates are held accountable and are rewarded for creating exceptional customer experiences In partnership with District Sales Manager and business partners, executes key company initiatives to ensure consistency across the organization relating to selling culture, brand expression, operations, and technology. Teaches, develops, and mentors leaders to make decisions that are in alignment with company events and objectives and always in the best interest of our customer. Responsible for attracting, selecting, developing, and retaining talented teams that inspire culture and drive hospitality. Assesses and educates talent, building high-performing teams and establishing succession for future growth. Cultivates an environment that encourages self-accountability and drives their own professional development. Identifies opportunities in collaboration with Store Manager to improve overall business performance within each store. Inspires others by modeling Brand style through their own personal stye expression. Ensures visual execution directives and product placement within brand guidelines and maintains visual expectations as defined by brand's visual flexing requirements. Models' expectations on store visits and ensure Area's leadership's capacity to merchandise to drive sales and protect experience. Ensures that stores maintain a solid foundation of operational excellence to maximize sales and profit and to minimize loss. Ensures compliance of all company policies and procedures as well as local, state, and federal employment law. Ensure consistent expense management and payroll control. Values individuality and leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the tam to be their best. COMPETENCIES: Culture: Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. Decision Quality: Making good and timely decisions that keep the organization moving forward. Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Interpersonal Savvy: Relating openly and comfortably with diverse groups of people. Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations. QUALIFICATIONS: Bachelor's Degree preferred; High School Diploma required 3+ years store leadership experience within specialty retail preferred Ability to have oversight to a group of stores in a designated market and lead a team of direct reports Outstanding leadership, communication, and interpersonal skills. Ability to foster a rich, collaborative environment Knowledgeable in the latest organizational technology, and the ability to adapt, role model, and teach Knowledgeable about the Brand and is current with fashion, trends, styling and fit Proficient computer skills; Word, Excel, PowerPoint, Outlook, tablet/mobile devices, and social media Ability to travel, work weekends, and attend networking events when the business requires The wage range for this position is $82.200 to $90,000. Successful candidates' wage rates will be determined based on their individual qualifications for the position.
    $82.2k-90k yearly 8d ago
  • Asset Protection - Coordinator - Montgomery Mall

    Nordstrom Inc. 4.5company rating

    Bethesda, MD job

    The ideal asset protection coordinator will be responsible for supporting all loss prevention, safety and security initiatives designed to safeguard company assets which include the property, building, fixtures, equipment, merchandise, supplies, money and most importantly, our employees. A day in the life… * Greet and interact with building personnel in a professional and pleasant demeanor and respond with a sense of urgency to incidents related to loss prevention, safety and security * Serve as a liaison between arriving guests and warehouse staff; greeting, screening and confirming appointments when applicable * Log information on trucks entering or leaving the building, validating essential information for inbound deliveries and communicating with the receiving department, stage or assign them a door as instructed * Monitor building/fire alarms to ensure proper response and/or dispatching * Answer incoming calls to the building and transfer calls to appropriate extensions * Operate electronic walk-through metal detectors and hand-held metal detectors, as needed You own this if you have… * High quality organizational skills * Excellent time management skills and the ability to prioritize work * A calm head when dealing with safety issues, including dealing with suspects who engage in aggressive behavior * Accountability, initiative and a high level of ownership & confidentiality * Excellent verbal and written communication skills. * The ability to work a flexible schedule based on business needs We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: * Medical/Vision, Dental, Retirement and Paid Time Away * Life Insurance and Disability * Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $23.35 - $24.30 Hourly This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
    $23.4-24.3 hourly Auto-Apply 2d ago
  • Black Friday Associate

    Pacific Sunwear 3.9company rating

    Fairfax, VA job

    Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. About the Job: The Black Friday Weekend Associate is responsible for generating sales through exhibiting passion for product, brands, fashion and trends with all customers. The Black Friday Weekend Associate is also responsible for executing initiatives and tasks as assigned by the leadership team. Overall, the Black Friday Weekend Associate is expected to work as a positive member of the store team and consistently provide exceptional customer experience. A day in the life, what you'll be doing: Authentic * Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends * Contributes to a positive working environment by consistently exhibiting core value behaviors * Maintains and drives the company's fashion image by adhering to the Employee Appearance Guidelines * Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends * Strives to improve individual performance while working as a productive member of the team Customer Centric * Delivers an engaging, positive and authentic customer experience with all customers * Focus on selling while maintaining awareness of product value and promotions * Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and partners with the leadership when dealing with escalated issues * Complete all assigned tasks in a timely and efficient manner * Executes all visual directives and maintains visual standards set by the company and as directed by the management team * Supports high standards of organization and cleanliness, promoting safe working and shopping environment to maximize the customer experience * Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety Program * Complies with all Loss Prevention policies, and communicates violations directly to the leadership team or via the Silent Witness Hotline * Shares feedback from customers with the leadership team to improve the overall customer experience Results Driven * Actively participates in all company and store contests and events * Stays current on all financial goals and priorities * Support the leadership team in achieving all sales and operational goals * Supports and executes all digital sales strategies including ship from store and BOPIS within the store What it takes to Join: * Passion for product, brands, fashion and trends * Effective written, verbal and presentation skills * Strong communications skills * Excellent time management skills * Proficient in math and possesses strong computer skills Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. * The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. * The associate must frequently sit/stand for long periods of time and climb ladders as needed. * While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. * Ability to maneuver around sales floor, stockroom and office areas. * Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. * Ability to work in open environment with fluctuating temperatures and standard lighting. Position Type/Expected Hours of Work: This is a part-time position. Ability to work on Black Friday Weekend is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodation may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
    $20k-24k yearly est. 60d+ ago
  • Beauty Counter Manager - Westman Atelier - Montgomery Mall

    Nordstrom Inc. 4.5company rating

    Bethesda, MD job

    In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills. The Beauty Counter Manager plays a dual role - part salesperson, part teacher - while maximizing sales in their assigned beauty brand. Ideal candidates are results-oriented and thrive in a commissioned sales environment, are passionate about beauty trends and can build a customer following both in-store and digitally. A day in the life… * Conduct makeup applications, skincare analyses and recommend products based on customer's beauty goals * Collaborate with team members to create a welcoming and inclusive environment for all customers * Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media) * Manage the scheduling and execution of vendor events and promotions * Build and maintain strong vendor relationships to maximize business results * Keep department customer-ready through organization and cleanliness * Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners * Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts You own this if you have… * Passion for customer service and beauty, including trends, makeup application, and skincare * Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment * Empathy and respect for all customers, providing a supportive environment during makeup and skincare application * Strong multitasking, organization, and follow-through skills * Drive to achieve sales goals, with interest in using networking and technology * The ability to work a flexible schedule based on business needs, including evenings and weekends * High level of ownership, accountability, and initiative * Physical Requirements: * Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. * Frequent use of hands for grasping, fine manipulation, pushing and pulling * Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. * Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: * Medical/Vision, Dental, Retirement and Paid Time Away * Life Insurance and Disability * Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $22.30 - $23.20 Hourly This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************* At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.
    $22.3-23.2 hourly Auto-Apply 33d ago
  • Asset Protection - Agent - Pentagon Center Rack

    Nordstrom 4.5company rating

    Arlington, VA job

    The Asset Protection (AP) team's function is to keep our customers, teams and brands safe. AP partners with the store Emergency Response Team (ERT) to prepare for, respond to, and recover from a variety of emergencies. AP also protects company profits by mitigating shrinkage risks, as well as preventing, investigating, and resolving theft, to ensure merchandise is available for our customers. Asset Protection's strategies are driven by our three Asset Protection Pillars: Protect People by providing support for employee and customer safety. Protect Physical Spaces by protecting our assets which include both building and merchandise. Support Product Accuracy through store partnership working towards improved inventory accuracy and reduction of shrinkage. When working in Asset Protection, no two days will be the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: Resolve theft by using good judgment and conduct quality apprehensions in high shrinkage areas while strictly adhering to policy, procedures, and AP leadership guidance. Identify theft trends by leveraging technology, reporting and surveillance tactics. Drive a shrinkage reduction culture by implementing action plans and merchandise protection standards. Identify, escalate, and support internal theft investigations through various methods including, but not limited to, exception-based reporting and surveillance systems. Investigate internal theft by gathering evidence and partnering with AP Leadership and Investigation teams. Use video systems to monitor theft activity and support investigations. Leverage RFID data to view merchandise movement at the highest level and aid item level investigations with merchandise inaccuracies. Maintain the general safety and security of customers, employees, and store by responding to, escalating, and reporting all store security and emergency incidents including medical emergencies. Support the security of our physical spaces and those within by leading security audits, participating in store meetings, and leading shrinkage awareness efforts and training within the store. Serve as a member of the store Emergency Response Team (ERT) and actively participate in store emergency response training, including First Aid. Prepare and submit prompt and complete reports for all high-profile incidents, merchandise recoveries, investigations, policy violations, safety incidents and other illegal activities, etc. Testify in court when summoned for criminal and/or civil cases. Build cross functional partnerships with store leaders, neighboring retailers, and local law enforcement. You own this if you have… The ability to make, and be accountable for, decisions use good judgement in a fast-paced environment. Have detailed, clear and concise verbal and written skills. Good interpersonal and communication skills. The ability to maintain a high level of confidentiality. A calm demeanor when dealing with safety issues, including dealing with individuals who engage in aggressive behavior. Accountability, initiative, and a high level of ownership. The ability to work a flexible schedule based on business needs. Meet any state and local licensing requirements. Experience in investigative, asset protection and security procedures (preferred). The job description highlights the most critical responsibilities and requirements of the job. It is not all-inclusive, there may be additional duties, responsibilities, and qualifications for this job. We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $26.00 - $27.05 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
    $28k-32k yearly est. Auto-Apply 37d ago
  • Area Manager - Chico's - DC

    Chico's FAS, Inc. 4.1company rating

    Alexandria, VA job

    This position is responsible overseeing a group of stores within a designated market, providing strategic leadership and business acumen skills within the market to maximize store performance and profitability. This role preserves the culture and reinforces consistent customer experiences and operational standards through leading, coaching, and accountability. FUNCTIONAL RESPONSIBILITIES: * Influences and promotes an environment where all associates are held accountable and are rewarded for creating exceptional customer experiences * In partnership with District Sales Manager and business partners, executes key company initiatives to ensure consistency across the organization relating to selling culture, brand expression, operations, and technology. * Teaches, develops, and mentors leaders to make decisions that are in alignment with company events and objectives and always in the best interest of our customer. * Responsible for attracting, selecting, developing, and retaining talented teams that inspire culture and drive hospitality. * Assesses and educates talent, building high-performing teams and establishing succession for future growth. * Cultivates an environment that encourages self-accountability and drives their own professional development. * Identifies opportunities in collaboration with Store Manager to improve overall business performance within each store. * Inspires others by modeling Brand style through their own personal stye expression. * Ensures visual execution directives and product placement within brand guidelines and maintains visual expectations as defined by brand's visual flexing requirements. Models' expectations on store visits and ensure Area's leadership's capacity to merchandise to drive sales and protect experience. * Ensures that stores maintain a solid foundation of operational excellence to maximize sales and profit and to minimize loss. * Ensures compliance of all company policies and procedures as well as local, state, and federal employment law. * Ensure consistent expense management and payroll control. * Values individuality and leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the tam to be their best. COMPETENCIES: * Culture: Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Decision Quality: Making good and timely decisions that keep the organization moving forward. * Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. * Interpersonal Savvy: Relating openly and comfortably with diverse groups of people. * Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations. QUALIFICATIONS: * Bachelor's Degree preferred; High School Diploma required * 3+ years store leadership experience within specialty retail preferred * Ability to have oversight to a group of stores in a designated market and lead a team of direct reports * Outstanding leadership, communication, and interpersonal skills. Ability to foster a rich, collaborative environment * Knowledgeable in the latest organizational technology, and the ability to adapt, role model, and teach * Knowledgeable about the Brand and is current with fashion, trends, styling and fit * Proficient computer skills; Word, Excel, PowerPoint, Outlook, tablet/mobile devices, and social media * Ability to travel, work weekends, and attend networking events when the business requires The wage range for this position is $82.200 to $90,000. Successful candidates' wage rates will be determined based on their individual qualifications for the position. Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $82.2k-90k yearly 4d ago
  • Retail Sales Associate

    Francesca's Holdings 4.0company rating

    Columbia, MD job

    We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Stylist role creates an engaging francesca's guest experience for every guest, every time they shop in our boutique. In this role, you will exude warmth and positive energy, initiating conversation and connecting with guests in a genuine, fun way. While the primary focus of the Stylist role is guest experience, additional responsibilities include: Processing transactions accurately and efficiently using the boutique point-of-sale system. Embracing product knowledge, current trends, and boutique promotions to inspire the guest. Assisting to maintain a visually inspiring boutique including recovery and replenishment of product. Partnering with the leadership team to execute company direction and complete tasks while prioritizing our guest. Adhering to company policies and procedures. What You'll Get A flexible schedule A team member discount Position Requirements Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Ability to work with a sense of urgency in fast-paced environment Contribute to a positive and fun professional work environment Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We are continually sourcing and attracting top talent. We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer.
    $22k-27k yearly est. Auto-Apply 16d ago
  • Asset Protection - Coordinator - Montgomery Mall

    Nordstrom 4.5company rating

    Bethesda, MD job

    The ideal asset protection coordinator will be responsible for supporting all loss prevention, safety and security initiatives designed to safeguard company assets which include the property, building, fixtures, equipment, merchandise, supplies, money and most importantly, our employees. A day in the life… Greet and interact with building personnel in a professional and pleasant demeanor and respond with a sense of urgency to incidents related to loss prevention, safety and security Serve as a liaison between arriving guests and warehouse staff; greeting, screening and confirming appointments when applicable Log information on trucks entering or leaving the building, validating essential information for inbound deliveries and communicating with the receiving department, stage or assign them a door as instructed Monitor building/fire alarms to ensure proper response and/or dispatching Answer incoming calls to the building and transfer calls to appropriate extensions Operate electronic walk-through metal detectors and hand-held metal detectors, as needed You own this if you have… High quality organizational skills Excellent time management skills and the ability to prioritize work A calm head when dealing with safety issues, including dealing with suspects who engage in aggressive behavior Accountability, initiative and a high level of ownership & confidentiality Excellent verbal and written communication skills. The ability to work a flexible schedule based on business needs We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $23.35 - $24.30 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
    $29k-37k yearly est. Auto-Apply 16d ago
  • Assistant Store Manager - Chico's

    Chico's FAS, Inc. 4.1company rating

    Rockville, MD job

    The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability. FUNCTIONAL RESPONSIBILITIES: * Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. * Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. * Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. * Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. * Trains associates on visual merchandising techniques to ensure store is always maintained. * Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential. * Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy. * Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories. * Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations. * Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper Controls. * Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. * Other duties as assigned/required. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: * Culture Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Manages Complexity Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. * Plans and Aligns Planning and prioritizing work to meet commitments aligned with organizational goals. * Organizational Savvy Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. * Courage Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: * High School diploma or equivalent * Must be 18 years old or older * Minimum 3 years prior retail or sales management experience preferred * Excellent communication, verbal and written skills * Excellent communication, verbal and written skills * Able to travel to stores throughout the district * Excellent customer service skills * Knowledge of administrative aspects of store operations * Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives * Ability to work a flexible work schedule, including nights, weekends, and holidays is required The wage range for this position is $21.65 to $27.05. Successful candidates' wage rates will be determined based on their individual qualifications for the position. The Company offers a wide range of benefit plans including health care plans, dental plans, vision plans, 401(k) plan, paid time off, paid holidays, overtime pay consistent with federal/state law, life insurance, short and long term disability insurance, employee assistance program and our employee discount program. Please visit our Careers page at jobs.chicos.com for more information regarding our benefits. 0390 Congressional Plaza Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $21.7-27.1 hourly 2d ago
  • Beauty Counter Manager - Kiehl's - The Mall in Columbia

    Nordstrom Inc. 4.5company rating

    Columbia, MD job

    In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills. The Beauty Counter Manager plays a dual role - part salesperson, part teacher - while maximizing sales in their assigned beauty brand. Ideal candidates are results-oriented and thrive in a commissioned sales environment, are passionate about beauty trends and can build a customer following both in-store and digitally. A day in the life… * Conduct makeup applications, skincare analyses and recommend products based on customer's beauty goals * Collaborate with team members to create a welcoming and inclusive environment for all customers * Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media) * Manage the scheduling and execution of vendor events and promotions * Build and maintain strong vendor relationships to maximize business results * Keep department customer-ready through organization and cleanliness * Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners * Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts You own this if you have… * Passion for customer service and beauty, including trends, makeup application, and skincare * Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment * Empathy and respect for all customers, providing a supportive environment during makeup and skincare application * Strong multitasking, organization, and follow-through skills * Drive to achieve sales goals, with interest in using networking and technology * The ability to work a flexible schedule based on business needs, including evenings and weekends * High level of ownership, accountability, and initiative * Physical Requirements: * Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. * Frequent use of hands for grasping, fine manipulation, pushing and pulling * Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. * Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: * Medical/Vision, Dental, Retirement and Paid Time Away * Life Insurance and Disability * Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document withint the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $22.30 - $23.20 Hourly This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************* At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%. Youtube Link: *****************************************
    $22.3-23.2 hourly Auto-Apply 5d ago
  • Customer Service Representative Part Time

    Tailored Brands 4.0company rating

    Kensington, MD job

    Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family. We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best. We Have Immediate Openings - Start Right Away! * Competitive hourly rates * Flexible schedules to meet your availability! * Tuition reimbursement * Generous employee discount on first purchase * Ongoing discounts on purchase made at any Tailored Brands store. What You Bring: * Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day. * Desire to learn and adapt to new programs. * Ability to work well and consult with associates at all levels and contribute to a positive work environment. Our Customer Service Representatives are responsible for all aspects of the customer experience with multiple responsibilities, but not limited to: * Handling and accurately following standard operating procedures for all customer purchases, returns, exchanges, store credits and discounted transactions along with properly securing cash and other negotiable documents. * Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs. * Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock and fitting room areas. * Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements Physical Requirements * Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
    $23k-29k yearly est. 10d ago
  • Black Friday Associate

    Pacsun Careers 3.9company rating

    Fairfax, VA job

    Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. About the Job: The Black Friday Weekend Associate is responsible for generating sales through exhibiting passion for product, brands, fashion and trends with all customers. The Black Friday Weekend Associate is also responsible for executing initiatives and tasks as assigned by the leadership team. Overall, the Black Friday Weekend Associate is expected to work as a positive member of the store team and consistently provide exceptional customer experience. A day in the life, what you'll be doing: Authentic · Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends · Contributes to a positive working environment by consistently exhibiting core value behaviors · Maintains and drives the company's fashion image by adhering to the Employee Appearance Guidelines · Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends · Strives to improve individual performance while working as a productive member of the team Customer Centric · Delivers an engaging, positive and authentic customer experience with all customers · Focus on selling while maintaining awareness of product value and promotions · Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and partners with the leadership when dealing with escalated issues · Complete all assigned tasks in a timely and efficient manner · Executes all visual directives and maintains visual standards set by the company and as directed by the management team · Supports high standards of organization and cleanliness, promoting safe working and shopping environment to maximize the customer experience · Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety Program · Complies with all Loss Prevention policies, and communicates violations directly to the leadership team or via the Silent Witness Hotline · Shares feedback from customers with the leadership team to improve the overall customer experience Results Driven · Actively participates in all company and store contests and events · Stays current on all financial goals and priorities · Support the leadership team in achieving all sales and operational goals · Supports and executes all digital sales strategies including ship from store and BOPIS within the store What it takes to Join: · Passion for product, brands, fashion and trends · Effective written, verbal and presentation skills · Strong communications skills · Excellent time management skills · Proficient in math and possesses strong computer skills Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. · The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. · The associate must frequently sit/stand for long periods of time and climb ladders as needed. · While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. · Ability to maneuver around sales floor, stockroom and office areas. · Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. · Ability to work in open environment with fluctuating temperatures and standard lighting. Position Type/Expected Hours of Work: This is a part-time position. Ability to work on Black Friday Weekend is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodation may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
    $20k-24k yearly est. 60d+ ago
  • Store Lead

    Tailored Brands 4.0company rating

    Waldorf, MD job

    Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty. To be successful in this role the role you will: * Inspire store team to achieve their best performance * Execute to maximize growth and potential * Create an engaged and inclusive store environment * Elevate the customer experience through operational excellence * Exceed customer expectations in all interactions Leadership: * Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty. * Models company values and leads by example as an active coach. * Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business. * Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment. Performance: * Supports the management team in the achievement of store business plans, including sales, customer service and operational goals. * Understands how to leverage store reports to understand decisions made to drive the store business. * Participates in driving business outreach opportunities and communicates leads to Store Manager. * Identifies performance opportunities and partners with management team to contribute to development plans. Operational Excellence: * Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise. * Assists management team with training store staff on all internal operational functions as assigned. * Stays informed on corporate communication, directives, initiatives, policies and procedures. * Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned. Workplace: * Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued. * Supports a culture of learning and development, ensuring training tools are leveraged. * Serves as a role model to all store team members and provide enthusiastic motivational leadership. * Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives. Customer Experience: * Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score. * Leverages customer feedback to prevent or resolve customer concerns. * Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction. Qualifications: * Minimum of 1 year of Retail or Sales experience. * Creative individual who demonstrates good judgement and is tuned-into the pulse of the business. * Self-motivated, results oriented, strategic thinker. * Strong organizational and leadership skills. * Excellent written and verbal communication skills. * Demonstrates active listening and problem-solving skills. * Proven ability to train and develop high performing store teams. * Proficient in technology systems, applications, Microsoft Office, and video conferencing. * Ability to operate a computer and POS System. Physical Requirements * Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. Pay Range: $17.13-$22.28 We take into consideration an individual's skills, background and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable. You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
    $17.1-22.3 hourly 2d ago
  • Assistant Store Manager

    Tailored Brands 4.0company rating

    Columbia, MD job

    Reports to Store Manager: As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This includes working with your Store Manager to assist in recruiting, hiring, and training the store team members to deliver an exceptional customer experience. To be successful in this role the role you will: * Inspire store team to achieve their best performance * Execute to maximize growth and potential * Create an engaged and inclusive store environment * Elevate the customer experience through operational excellence * Exceed customer expectations in all interactions Leadership: * Partners with Store Manager to assist in leading store staff to achieve sales, service, and operational expectations. * Supports the Store Manager efforts to set clear performance expectations and to ensure the store team is trained in sales, customer service, and operations to meet company standard. * Models company values and leads by example as an active coach. * Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities. * Assists Store Manager in recruiting store staff and embraces diversity by contributing to an inclusive store environment. Performance: * Supports the Store Manager in the achievement of store business plans, including sales, customer service and operational goals. * Assists in developing game plans and following up on execution to maximize sales and drive consistent performance results. * Partners with Store Manager to present opportunities with fact-based information and recommendations while leveraging data (store reports) to make the right decisions. * Participates in driving business outreach opportunities and communicate leads to Store Manager, Multi-Unit Manager and Business Outreach team. * Identifies performance opportunities and assists in development of a plan to address and manage issues effectively. Operational Excellence: * Partners with Store Manager to ensure store schedule accuracy and proper staffing to effectively execute initiatives and operational tasks, while maintaining proper sales coverage to deliver on the customer promise. * Assists with training store staff on all internal operational functions. * Stays informed on corporate communication, directives, initiatives, and policies and procedures. * Supports the Store Manager with the implementation of store programs to increase efficiencies in sales, service, operations, and branding. Workplace: * Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued. * Supports a culture of learning and development, ensuring training tools are leveraged. * Serves as a role model to all store team members and provide enthusiastic motivational leadership. * Assists in creating a steady pipeline of external talent through recruitment. * Partners with Store Manager to conduct regular store meetings ensuring all store team members are up to date with all company directives. Customer Experience: * Assists with training the store team on the customer service expectations to create an exceptional customer experience. * Supports the Manager to lead the store team to exceed customer expectations and achieve a high Net Promoter Score. * Leverages all customer feedback to take appropriate actions and prevent or resolve customer concerns. * Collaborates with the Manager to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction. Qualifications: * Minimum of 2 years of Retail or Sales experience. * Creative individual who demonstrates good judgement and is tuned-into the pulse of the business. * Self-motivated, results oriented, strategic thinker. * Strong organizational and leadership skills. * Excellent written and verbal communication skills. * Demonstrates active listening and problem-solving skills. * Proven ability to train and develop high performing store teams. * Proficient in technology systems, applications, Microsoft Office, and video conferencing. * Ability to operate a computer and POS System. Physical Requirements * Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. Pay Range: $25-$30 We take into consideration an individual's skills, background and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable. You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
    $25-30 hourly 4d ago
  • Retail Key Holder

    Francesca's Collections, Inc. 4.0company rating

    Montgomery Village, MD job

    Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do As a part-time Sales Lead, you will support leading and motivating our boutique associates to create an engaging guest experience and in turn, drive results. You will also have responsibility for operational processes including opening and closing the boutique. This position is a great way to gain leadership experience and grow your retail skills including: * Assisting the leadership team in driving business results by maximizing daily sales plans, improving metrics through sales floor leadership, and providing feedback to the Boutique Team. * Supporting and reinforcing a selling culture that focuses on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. * Planning, delegating, and following up on expected tasks, assignments and activities while maintaining our guest as our top priority. * Using effective communication skills to act as a liaison between the Boutique Team Leader, Assistant Team Leader, and the Boutique Team. * Supporting and enforcing company policies and procedures in a fair and consistent manner. * Problem solving; proactively, creatively, and sometimes independently. What You'll Get * A flexible schedule * A team member discount Position Requirements * Preferred experience in a specialty retail store * Able to plan and execute tasks efficiently and independently * Flexible and adaptable * Ability to multi-task and balance multiple priorities * Ability to work flexible hours to meet the needs of the boutique while includes, nights, weekends, and holidays Physical Requirements * Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing * Must be able to work independently * Must be able to lift and carry up to 35 lbs We are continually sourcing and attracting top talent. We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer.
    $24k-28k yearly est. Auto-Apply 15d ago

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