White Plains Hospital jobs in White Plains, NY - 317 jobs
Practice Administrator
White Plains Hospital Center 4.6
White Plains Hospital Center job in Armonk, NY
At White Plains Hospital, you have an opportunity to work side-by-side with some of the most talented people in the world. We have been widely recognized for our exceptional culture, world-class physicians, Magnet-designated nurses and passionate employees who make a real difference in our community. With tremendous growth opportunities, great benefits, and flexible work schedules, it is no wonder why we are consistently recognized as a Great Place To Work.
Position Summary
The Practice Administrator will be responsible for providing administrative and operational leadership to clinical operations for a fifteen muti-specialty practice site consisting of over forty physicians and 150 support staff. Works closely with Ambulatory leadership in assisting the planning and implementation of improvements and new initiatives. In conjunction with subspecialty administrators, will be responsible for practice operations, human resources management, patient experience and patient satisfaction, facilities management, information technology and clinical systems. Supervises, develops, evaluates and hires staff; provides counseling and progressive discipline pursuant to WPPA HR policies. Works collaboratively with revenue cycle management and other key stakeholders.
Essential Functions and Responsibilities Includes the Following:
* Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
* Clinical Operations: Monitors and evaluates workflow and productivity to ensure efficiency of systems and processes. Identifies and develops opportunities to improve operations. Monitors physician schedules (including template management), assures appropriateness of support staffing, resolves patient complaint/issues and escalates as needed. Collaborate with hospital service line leaders in coordinating services provided at the site (examples include: radiology, cardiac, pulmonary function testing). Ensures adherence to department, institutional and regulatory agency requirements.
* Quality Operations: Responsible for cultivating a culture that prioritizes patient safety and places a strong emphasis on adhering to WPHPA quality standards. Collaborates with clinical and quality leadership to establish and uphold policies and procedures that align with local, state and federal regulations and implement protocols and guidelines aimed at reducing the risk of adverse events. Responsible for staff to adhere to quality standards and document appropriately through hospital reporting tools. With performance metrics, regularly evaluate effectiveness of quality performance.
* Patient Experience: In conjunction with the Ambulatory Care Director of Patient Experience, develop and lead patient satisfaction, patient-centered care and customer service initiatives within the practices. Monitors and reports results of patient satisfaction surveys (Press Ganey) and leverages data to improve the patient experience. Identifies opportunities for improvements, plans for change and involves and collaborates with subspecialty administrators to implement solutions.
* Human Resources Management: In conjunction with subspecialty administrators, develop and monitor effective staffing plans, coverage and scheduling strategies. Oversees recruitment and on-boarding of staff. Oversees performance, salary promotions and disciplinary actions. Manages employee relations issues to resolution. Develops and monitors payroll, overtime and leave policies. Fosters growth and development of staff through effective coaching. Assists in designing and developing employee incentive and recognition programs to motivate and retain top performing staff.
* Financial Management: Assists in the financial management of the site in collaboration with the ambulatory care finance team. Analyzes practice activities and monitors budget to actual performance. Works with revenue cycle team and billing compliance to ensure integrity and compliance in billing operations.
* Facilities Management: Responsible for facilities management including maintenance of site functions, space and facilities planning, space utilization, and capital projects. Collaborates with Ambulatory leadership and Office of Project Management in coordinating capital projects and renovations. Works with engineers, contractors, and vendors.
* Information Technology: In collaboration with MCIT & EPIC, implement and administer information systems across the practices. Reconciles IT and telecom
utilization users. Assists in implementation of system enhancements or new initiatives.
* Performs other related duties as assigned.
Education & Experience Requirements
* Bachelor's degree in health care administration or related discipline required. Master's degree preferred.
* Minimum of 5-7 years of solid administrative and supervisory experience in a large physician practice setting.
* Qualified candidates must be able to effectively communicate with all levels of the organization.
* Maintains knowledge of computer systems including EPIC electronic medical record and interfaces between diagnostic equipment/PACS/MUSE/EPIC, Microsoft office (Excel, PPT, Word)
Physical/Mental Demands/Requirements & Work Environment
* Ability to perform computer work for extensive periods of time
* Occasionally move and/or transport of 15 to 20 pounds
* Requires movement about the department frequently throughout the day
* Ability to remain in stationary position for extended periods of time
* May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital's SDS (Safety Data Sheet) data base and may be accessed through the hospital's Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.
Primary Population Served
All populations
The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital.
$72k-113k yearly est. 60d+ ago
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Emergency Room Registrar
White Plains Hospital Center 4.6
White Plains Hospital Center job in White Plains, NY
At White Plains Hospital, you have an opportunity to work side-by-side with some of the most talented people in the world. We have been widely recognized for our exceptional culture, world-class physicians, Magnet-designated nurses and passionate employees who make a real difference in our community. With tremendous growth opportunities, great benefits, and flexible work schedules, it is no wonder why we are consistently recognized as a Great Place to Work.
Position Summary
The Emergency Room (ER) Registrar is responsible for greeting and receipting all patients presenting to the emergency department in an ethical and efficient manner. In this role, you'll obtain demographics and insurance information from patients seeking treatment as well as understand and adheres to all EMTALA and HIPAA policies while insuring information obtained will support billable/collectable accounts. Will interact in a professional and customer-focused manner with patients, families and visitors being the calm and reassuring presence patients need as they navigate their hospital experience.
Essential Functions and Responsibilities Includes the Following:
1. Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
2. Receipts & greets all patients arriving to the main ER or the ambulance entrance.
3. Provides identification bracelet to all patients upon arrival, entry in EMR and verification of two patient identifiers.
4. Registers all patients requiring Emergency Services promptly and efficiently.
5. Responsible for quality assurance - reviews registration information/data for accuracy and corrects delinquent data.
6. Integrate the use of Health Information System (HIS) for recording and completing all necessary patient demographics, insurance eligibility, copays, and correcting registration errors at the time of registration.
7. Scan insurance cards and legal patient identifications
8. Scans face sheets sent in with patients arriving from other healthcare facilities.
9. Obtains and witnesses all signed consents related to the registration for treatment and billing purposes.
10. Provide each patient with all mandatory documents (i.e., Notice of Privacy Practices, Patient Bill of Rights)
11. Responsible for collection of all patient responsibility/co-pays promptly after medical services.
12. Deposit daily co-pay collections into safe with all required receipts, reconciliation sheets and reports in a sealed envelope with your signature on the envelope.
13. Follow Observation protocol when patient assigned from the ER.
14. Responsible for using the language interpreter for patient preferred language is other than English
15. Responsible for Press Ganey patient satisfaction.
16. Complete work queues during downtime to assist Patient Accounts with accurate and timely billing.
17. Must handle answering telephones promptly, efficiently, and professionally.
18. Escorts visitors and patients to appropriate areas; provides information to assist patients and/or visitors.
19. Maintain a safe, clean, and functional workstation/environment.
20. Performs all other related duties as assigned.
Education & Experience Requirements
Minimum Education: High School Diploma or GED required.
Minimum Experience:
ï'· Ability to type at least 45 words per minute.
ï'· Previous hospital experience preferred.
ï'· Previous registration experience in a medical setting (physician office, hospital) strongly preferred.
ï'· Knowledgeable in medical health insurances.
ï'· Knowledge of medical terminology.
ï'· Familiarity with electronic medical record systems, EPIC preferred.
ï'· Must be detail oriented, able to problem solve, multi-task and perform various registration duties on demand. Includes willingness to cover all areas as needed.
ï'· Bilingual helpful but not required.
ï'· Effective 12/1/2022 the HBI (Healthcare Business Insights) one time certification course is required and must be completed during the onboarding period and prior to start date.
Core Competencies
ï'· Ability to work cohesively within our team, clinical staff, and
environmental staff.
ï'· Must have excellent communication and customer service skills.
ï'· Must be able to speak, write, understand, and communicate the
English language.
ï'· Effectively communicate with internal and external customers.
ï'· Integrity to handle the confidential aspects of work.
ï'· Ability to deviate from assigned task without notice to meet the needs of thedepartment.
ï'· Maintains composure under stress
Physical/Mental Demands/Requirements & Work Environment
ï'· May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital's SDS (Safety Data Sheet) data base and may be accessed through the hospital's Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.
ï'· Must be able to remain at the ED designated reception area for 100% of a 7.50-hour shift
ï'· Must be able to constantly move within the area you are designated 100% of the time - Pediatric Care (PC) Acute Care (AC) or EMS/Reception/AC Runway (ERA), Surge Area
ï'· Must traverse between, three-tiered Emergency Department when designated as the Float Registrar 100% of the time.
ï'· Must be able to express one-self clearly and concisely when utilizing the translation phones for any and all languages other than English.
ï'· Must be able to converse with admitting department via telephone when observation placements are assigned for ED patients
ï'· Must be able to assess and greet patients arriving at the main ED entrance or arrival by EMS back entrance
ï'· Must be able to maneuver a workstation on wheels (WOW) -- throughout patients' rooms within the designated registration area assigned to you
ï'· Consistently scan insurance cards, patient identification, and/or demographic sheets when made available at the time of registration into the HIS
Primary Population Served
Check appropriate box(s) below:
â˜Neonatal (birth - 28 days) â˜Patients with exceptional communication needs
â˜Infant (29 days - less than 1 year) â˜Patients with developmental delays
â˜Pediatric (1 - 12 years) â˜Patients at end of life
â˜Adolescent (13 - 17 years) â˜Patients under isolation precautions
â˜Adult (18 - 64 years) â˜Patients with cultural needs
â˜Geriatric (> 65 years) â˜'All populations
â˜Bariatric Patients with weight related comorbidities
☠Non-patient care population
The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital
Salary:$53,840.67-$80,782.07
$53.8k-80.8k yearly 60d+ ago
Clinical Quality Coordinator
St. John's Riverside Hospital 4.7
Yonkers, NY job
The Quality Registered Nurse plays a vital role in advancing the hospital ' s journey toward the ANCC Pathway to Excellence designation. This position supports the development of a positive practice environment by leading quality improvement initiatives, promoting nursing excellence, and ensuring alignment with the six Pathway Standards: Shared Decision-Making, Leadership, Safety, Quality, Well-Being, and Professional Development.
Lead and coordinate quality improvement projects that align with Pathway standards, focusing on patient safety, clinical outcomes, and nursing practice.
Support shared governance structures by facilitating nurse-led councils and promoting frontline nurse involvement in decision-making.
Monitor and report on nursing-sensitive indicators, including infection rates, falls, medication errors, and readmissions.
Conduct audits and root cause analyses to identify opportunities for improvement and ensure compliance with evidence-based practices.
Collaborate with nursing leadership to develop and implement strategies that foster a respectful, safe, and empowering work environment.
Educate staff on Pathway standards, quality initiatives, and professional development opportunities.
Assist in preparing documentation for the Pathway application, including narratives, outcome data, and survey coordination.
Promote nurse well-being by supporting initiatives that address physical and mental health, recognition, and work-life balance.
How This Role Supports Pathway to Excellence:
The Pathway to Excellence designation requires hospitals to demonstrate excellence across six standards: [*********************
Shared Decision-Making - Quality Nurses help facilitate nurse-led councils and shared governance.
Leadership - They collaborate with nurse leaders to promote transparency, accountability, and mentorship.
Safety - They lead initiatives to reduce harm and foster a respectful workplace.
Quality - They monitor outcomes and drive continuous improvement.
Well-Being - They support programs that promote nurse wellness and recognition.
Professional Development - They help create learning opportunities and career advancement pathways.
Requirements
Bachelor's degree in Nursing (BSN) required, Master's preferred
Minimum of 3-5 years of clinical experience in a hospital setting.
Experience in quality improvement, patient safety, or nursing excellence programs preferred.
Familiarity with ANCC Pathway to Excellence standards and survey process.
Strong analytical, communication, and project management skills.
Proficiency in data analysis tools and electronic health records.
Registered Nurse (RN) with active New York State licensure.
A prominent rehabilitation facility in White Plains, NY, seeks a Vice President of Inpatient Rehabilitation Services. This leadership role focuses on strategic direction and operational oversight within inpatient therapy departments to ensure high-quality, patient-centered care and regulatory compliance. The ideal candidate will have progressive healthcare leadership experience and strong skills in strategic planning and team collaboration. A generous benefits package is offered, supporting a culture of mentorship and care excellence.
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$167k-237k yearly est. 3d ago
Assistant Nurse Manager , Maternity Labor and Delivery
St. John's Riverside Hospital 4.7
Yonkers, NY job
The Assistant Nurse Manager is a registered Professional Nurse responsible and accountable for the delivery of patient care on an individual unit. In collaboration with the Nurse Manager utilizes the nursing process in evaluating and assessing the nursing needs of patients. Demonstrates awareness of nursing skills, ability and classification of staff and prepares appropriate patient assignments.
Consults and collaborates with other health team members to coordinate and maximize the quality of patient care. Promotes customer satisfaction and assumes role of patient advocate. Supports and participates in the orientation of new personnel to the unit. Assigns unit staff to breaks and replaces nurses during breaks when necessary. Identifies the learning needs of nursing staff in collaboration with the Nurse Manager and the Staff Development Instructor and organizes in-service programs for staff to facilitate introduction of current trends in clinical practice.
In collaboration with the Nurse Manager makes effective recommendations for hiring, firing, and performance appraisals for nursing staff. In collaboration with the Nurse Manager provides staff counseling and direction for professional growth and positive behavior changes. Acts as a resource to unit staff and/or networks with alternate sources of expertise to meet patient and/or unit needs.
Develops and monitors guidelines and utilizes data obtained to monitor compliance with patient care standards. Identifies, investigates and reports patient/environmental safety factors in collaboration with the Hospital Risk Manager. Communicates pertinent patient and administrative information to other shifts. Maintains adequate levels of supplies, assures the availability of emergency equipment and sees that equipment is maintained in proper working condition. Participates in the development and implementation of unit policies and procedures and guidelines. Provides input into the development of new and/or expanded programs.
Qualifications
Minimum of two (2) years experience as a staff Nurse.
Licensed and currently registered under the laws of the State of New York as a Nurse.
3+ years of Nursing Supervisory experience with good organizational and communication skills.
BSN degree or national professional certification preferred.
Labor and Delivery/OB experience preferred.
$104k-134k yearly est. 4d ago
Phlebotomy Associate
White Plains Hospital Center 4.6
White Plains Hospital Center job in White Plains, NY
The Phlebotomy Associate is an entry-level position designed for individuals who are new to the field of Phlebotomy. Under the direct supervision of a certified phlebotomist, the Phlebotomy Associate will learn the essential skills and protocols for collecting blood samples from patients in a variety of clinical settings. Obtaining blood specimens from patients for laboratory analysis, observing protocols and methods established by the Department of Laboratories, including the accessioning routine for proper identification and processing of such specimens.
Essential Functions and Responsibilities Includes the Following:
* Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
* Demonstrate knowledge of department and hospital policies and procedures and their execution.
* Ability to work a flexible schedule to allow exposure to different shifts and patient populations.
* Observing and learning from the primary assigned phlebotomist
* Attend staff meetings and in-services.
* Complete competency requirements.
* Demonstrate ability to maintain a safe environment and use universal precautions.
* Ability to obtain blood or other specimens using varied techniques.
* Proficient in the use of the laboratory information system and hospital information system (where applicable)
* Maintain supplies in a neat and orderly manner.
* Maintain a professional appearance and attitude.
* Make appropriate decisions independently.
* Prioritize workload.
* Inform management of problems.
* Maintain confidentiality of patient data.
* Cross training in PSTC, MLW, Phlebotomy/Specimen Management
* Performs all other duties as assigned.
Education & Experience Requirements
Education:
* High School graduate or GED required.
* Completed Phlebotomy Certification Program Required (WCC)
* Basic computer skills.
Experience:
* Previous experience in a healthcare environment
Core Competencies
Flexibility
Organized
Adaptability
Attention to Detail
Stress Tolerance
Physical/Mental Demands/Requirements & Work Environment
* May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital's SDS (Safety Data Sheet) database and may be accessed through the hospital's Intranet site (Employee Tools/SDS Access). A copy of the SDS database can also be found at the hospital switchboard, saved on a disc.
* Ability to move about the department and multiple patient locations frequently throughout the workday.
* Excellent eye hand coordination and dexterity needed to perform venipunctures.
* Ability to detect and greet patients.
* Communicates frequently with patients who may have questions and requires exchange of accurate information.
Primary Population Served
Check appropriate box(s) below:
â˜Neonatal (birth - 28 days)
â˜Patients with exceptional communication needs
â˜Infant (29 days - less than 1 year)
â˜Patients with developmental delays
â˜Pediatric (1 - 12 years)
â˜Patients at end of life
â˜Adolescent (13 - 17 years)
â˜Patients under isolation precautions
â˜Adult (18 - 64 years)
â˜Patients with cultural needs
â˜Geriatric (> 65 years)
â˜'All populations
â˜Bariatric Patients with weight related comorbidities
☠Non-patient care population
The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital.
Salary: $35,100 - (based on full-time employment)
$35.1k yearly 40d ago
Pathologists' Assistant
White Plains Hospital Center 4.6
White Plains Hospital Center job in White Plains, NY
Reports to: Pathology Supervisor/Medical Director Assist in the preparation and performance of gross examination and dissection of surgical specimens using section guidelines and voice recognition system for dictation as available. Essential Functions and Responsibilities Includes the Following:
1. Assist in the preparation and performance of gross examination and dissection of surgical pathology specimens.
2. Under the supervision of a pathologist, describe gross anatomic features, dissect surgical specimens, and prepare tissue sections for microscopic examination to include preparation of frozen section and permanent sections for light microscopy, included picture taking as needed (requested).
3. Assure appropriate specimen accessioning and labeling of surgical pathology specimens.
4. Obtain from clinical records case history, laboratory data, copies of scans and X-rays, when indicated.
5. Assist in coding gross specimens during gross description.
6. Assist in the organization and coordination of the anatomic pathology grossing for all specimens for both grossing tables.
7. Be able to update and use Voice Recognition templates as needed, making sure that back-up dictation system also have the same templates.
8. Troubleshoot Voice Recognition issues.
9. Assist the pathologist in the preparation, staining and cover slipping of the sample selected for frozen section.
10. Assists in inventory of designated gross room supplies.
11. Demonstrate safe use of the grossing table, handsaw, and cryostat.
12. As needed, prepares specimens for histology.
13. Assist in the preparation and performance of post mortem examination as needed.
14. Download cassettes from LIS and/or print additional cassettes as needed.
15. Accurately enters required information on the LIS, number of blocks and pieces of tissue as needed.
16. Chooses appropriate samples for decalcification and submits adequately decalcified tissue.
17. Assists with updating Gross Room Manual as needed.
18. Maintain an open line of communication with all pathologists and histology laboratory staff.
19. Performs all other related duties as assigned.
Education & Experience Requirements
* New York State license required.
* B.S. Degree in Biology or related science with certification of Pathologists' Assistant Program or equivalent, minimum 2 years experience preferred.
* ASCP certification preferred.
Core Competencies
Flexibility
Organized
Adaptability
Attention to Detail
Stress Tolerance
Physical/Mental Demands/Requirements & Work Environment
* May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital's SDS (Safety Data Sheet) data base and may be accessed through the hospital's Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.
* The position operates in a professional office environment. The role routinely uses standard office equipment such as phones, computers, photocopiers, filing cabinets and fax machines located at multiple locations within the building.
* Ability to use equipment associated with laboratory position.
* Ability to constantly greet and direct staff, visitors and callers.
* Ability to remain stationary for extended periods of time.
* Ability to move about the office frequently.
Primary Population Served
â˜' All populations
The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital
$98k-188k yearly est. 60d+ ago
Counselor/Social Worker/Licensed Mental Health Counselor
St. John's Riverside Hospital 4.7
Yonkers, NY job
St. John's Riverside Hospital is a leader in providing the highest quality, compassionate health care utilizing the latest, state-of-the-art medical technology. Serving the Westchester community from Yonkers to the river town communities of Hastings-on-Hudson, Ardsley, Dobbs Ferry and Irvington, St. John's Riverside has been and continues to be a unique and comprehensive network of medical professionals dedicated to a tradition of service that spans generations.
St. John's has been an integral part of the community since the 1890's and its' commitment to provide the community with the most advanced medical services available continues to be the hospitals' vision, mission and value. St. John's Riverside Hospital built itself around an early foundation of nursing and community service. In 1894, the Cochran School of Nursing, the oldest hospital-based school of nursing in the metropolitan area, was founded, thus making the St. John's Nursing Staff more than just the backbone of the hospital, but the heart and soul. St. John's dedicated nurses give superior attention to those who need it most with a strong emphasis on patient and family-focused nursing care.
St. John's Riverside Hospital staff is committed to making life better for all patients. The hospital continues to elevate the services provided with the goal of increasing the quality of life for all who entrust St. John's Riverside Hospital to their care.
St. John's Riverside Hospital is an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified employees and candidates regardless of race, creed, color, national origin, sex, age, disability, marital status, or other legally protected classification in accordance with applicable federal, state, and local law.
Personalized care together with advanced technology is what it means to be Community Strong
Responsibilities
Maintain ongoing participation in the daily operation of the program through the provision of various clinical and therapeutic activities for the provision of substance use disorder treatment services. Maintains clinical records in compliance with all regulatory bodies and SJRH/BHS policies and procedures. Provides assessment, case management, intervention, orientation, treatment planning, individual/group treatment services and discharge planning for patients and their families. Collaborates with internal staff and external community resources for client treatment purposes and relationship building. Participate in all necessary activities to ensure payment for treatment services by insurance/managed care companies including, but not limited to, Medicaid/Medicare. Prepare reports, maintain statistical data, and attends meetings, as assigned.
Qualifications
Must possess a minimum of one year of providing substance use disorder treatment service or two years experience as social worker or two years experience as a mental health counselor. HS diploma or GED required. Social workers are required to have a Masters Degree in Social Work from an accredited school. Licensed Social Worker preferred. Mental Health Counselors are required to have a Master's or Doctoral degree in mental health counseling from an accredited school. Licensed Mental Health Counselor preferred. CASAC and/or other QHP preferred, except in cases where it is required to meet regulatory QHP staffing requirement ratios.
$35k-51k yearly est. Auto-Apply 60d+ ago
Laboratory Information System Coordinator
St. John's Riverside Hospital 4.7
Yonkers, NY job
St. John's Riverside Hospital is a leader in providing the highest quality, compassionate health care utilizing the latest, state-of-the-art medical technology. Serving the Westchester community from Yonkers to the river town communities of Hastings-on-Hudson, Ardsley, Dobbs Ferry and Irvington, St. John's Riverside has been and continues to be a unique and comprehensive network of medical professionals dedicated to a tradition of service that spans generations.
St. John's has been an integral part of the community since the 1890's and its' commitment to provide the community with the most advanced medical services available continues to be the hospitals' vision, mission and value. St. John's Riverside Hospital built itself around an early foundation of
nursing
and
community service.
In 1894, the Cochran School of Nursing, the oldest hospital-based school of nursing in the metropolitan area, was founded, thus making the St. John's Nursing Staff more than just the backbone of the hospital, but the heart and soul. St. John's dedicated nurses give superior attention to those who need it most with a strong emphasis on patient and family-focused nursing care.
St. John's Riverside Hospital staff is committed to making life better for all patients. The hospital continues to elevate the services provided with the goal of increasing the quality of life for all who entrust St. John's Riverside Hospital to their care.
Personalized care together with advanced technology is what it means to be Community Strong
Responsibilities
Under the direction of the Laboratory Administrative Director, the Laboratory Information System (LIS) Coordinator is the primary applications analyst responsible for providing on-going support of the Laboratory Information System, Pathology Information System and related modules, including system maintenance, functionality, test dictionaries, and interfaces. Acts as liaison between the Laboratory, Information Technology (IT) and all other departments for LIS-related activities. Maintains ongoing communication with lab staff, lab management, and Medical Director.
Serves as the primary consultant and resource for laboratory managers and staff for all issues relating to the Meditech laboratory modules and the Pathology Information System. Works closely with laboratory supervisors, who serve as technical resources for operations within each lab section.
Determines and accommodates the impact of various system changes on laboratory operations with other interfaced systems either automated or manual. Troubleshoots various problems and responds to various user needs.
Investigates and responds to end-user questions, and assists with the resolution of issues arising from the laboratory modules on a daily basis.
Maintains an in-depth knowledge of functions, features, database structures and data entry requirements for the laboratory modules. Actively coordinates and participates in training sessions for end users related to these modules.
Represents the laboratory regarding information systems matters with other departments and interfaces (eg. Reference laboratories and physician clients) to include:
Meditech Systems upgrades
Interface projects with other departments
Billing upgrades and test code assignment
Reference Laboratory interface testing and building
Reference Laboratory interface errors and test code upgrades
NPR report writing as needed to enhance the Laboratory modules.
Works with hospital IT, as needed, to oversee and troubleshoot issues with laboratory reporting through the network and Forward Advantage system.
Responsible for development of laboratory-specific downtime procedures in the event of planned and unplanned downtime of the hospital information system, network and/or laboratory information systems. Procedures must be specific to lab area and job function. Works with the laboratory management team to train staff on downtime procedures.
Works closely with other hospital IT personnel to determine when system changes by other departments will affect the LIS modules.
Will provide support in the development of LIS functionality and third party vendor systems as required.
Assists in the development and review of laboratory policies and procedures related to administration and operation of the laboratory modules.
Organizes and conducts interdepartmental meetings among departments directly impacted by the laboratory modules, as needed. Provides a forum for presenting new issues and resolving old issues related to laboratory information systems.
Assists in the testing, implementation and maintenance of all software updates, instrumentation interface upgrades and replacements; new release for the laboratory information systems software and instrumentation related upgrades. Provides guidance and coordination in the planning and scheduling of assigned systems projects with appropriate sections of IT department.
Works with Meditech Information Systems personnel to resolve laboratory interface and testing ordering issues.
Evaluates requests for system enhancements and provides timetable for completion. Monitors all assigned projects in development and provides periodic status reports.
Oversees quality assurance activities as they relate to the LIS functions and other module functions as they affect laboratory outcomes.
Works with laboratory managers to ensure all laboratory staff are oriented and trained on the Meditech LIS, including all laboratory modules, and the CoPath pathology system. Ensures competency documentation is in place as needed, to document orientation and training in LIS activities.
Qualifications
A Bachelor's Degree in Medical Laboratory Science or IT related field is required.
Prior LIS and/or Pathology Information System experience preferred.
Minimum five years related experience including at least two years Laboratory Information Systems experience is required.
Previous experience with the Meditech laboratory applications and instrument interface knowledge is required.
Generalist technical knowledge is strongly preferred.
The specific combination of related education and experience will be considered.
Strong analytical and problem-solving skills are required.
Demonstrated ability to effectively communicate with co-workers, physicians, and other staff both verbally and in writing is required.
$58k-78k yearly est. Auto-Apply 8d ago
Clerk Biller
St. John's Riverside Hospital 4.7
Yonkers, NY job
St. John's Riverside Hospital is a leader in providing the highest quality, compassionate health care utilizing the latest, state-of-the-art medical technology. Serving the Westchester community from Yonkers to the river town communities of Hastings-on-Hudson, Ardsley, Dobbs Ferry and Irvington, St. John's Riverside has been and continues to be a unique and comprehensive network of medical professionals dedicated to a tradition of service that spans generations.
St. John's has been an integral part of the community since the 1890's and its' commitment to provide the community with the most advanced medical services available continues to be the hospitals' vision, mission and value. St. John's Riverside Hospital built itself around an early foundation of
nursing
and
community service.
In 1894, the Cochran School of Nursing, the oldest hospital-based school of nursing in the metropolitan area, was founded, thus making the St. John's Nursing Staff more than just the backbone of the hospital, but the heart and soul. St. John's dedicated nurses give superior attention to those who need it most with a strong emphasis on patient and family-focused nursing care.
St. John's Riverside Hospital staff is committed to making life better for all patients. The hospital continues to elevate the services provided with the goal of increasing the quality of life for all who entrust St. John's Riverside Hospital to their care.
St. John's Riverside Hospital is an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified employees and candidates regardless of race, creed, color, national origin, sex, age, disability, marital status, or other legally protected classification in accordance with applicable federal, state, and local law.
Personalized care together with advanced technology is what it means to be Community Strong
Responsibilities
The Medical Biller reviews patient account files and ensures accuracy of charges and insurance to determine appropriate billing and payment; monitors outstanding accounts; Processes adjustments and refunds on paid accounts. Claims corrections using Meditech/Omnipro /EPaces/Emdeon; receives and answers billing-related inquiries; and assists in the preparation of billing reports.
Reviews patient account files and ensures accuracy and timely submission of all documents. Possesses good computer and keyboarding skills. Identifies charges and payment responsibility as it pertains to primary, secondary and tertiary coverage. Identifies any patient co pays and coinsurance responsibility. Maintains statuses of open accounts, expected receipts and pending accounts, following up by phone, internet, mail and fax. Refers any overdue problem accounts to credit counselors or collections. Required to maintain all follow up notes, information or updates in the patient's account file. Ensures that proper documentation is provided from the Medical Records department for required billing and reviews, monitors any medical record request from Medicare or insurance carriers for timely submission. Understands Insurance contracts and calculates expected reimbursement. Retrieves daily Payment logs, verifies payments have been applied properly and posts related adjustments. Identifies and processes refunds to insurance companies for overpaid accounts. Processes any Adjustments using the Meditech System, Omnipro, Emdeon and/ or EPACES. Knowledgeable in billing practices including standard codes sets (HCPCS, CPTS & ICD-9 coding, UB 04 & 1500 forms, 837 and 835 requirements). Stays informed about changes in Medicare and Medicaid. Assists in preparation of billing reports, prepares and maintains billing files and records.Responds to and meets with auditors in a knowledgeable manner.
Qualifications
HS Diploma or equivalent, some college preferred. 1 year of medical billing experience preferred. Knowlege of medical billing and collection practice required. Knowledge of Acute Care Facility Billling prefered. Knowledge of basic medical coding and third party operating procedures and practice required. Strong pc experience including MS office - Word, Excel. Excellent writing and communciations skills.
$30k-36k yearly est. Auto-Apply 60d+ ago
Senior Ultrasound Technologist
White Plains Hospital Center 4.6
White Plains Hospital Center job in White Plains, NY
Works under the direct supervision of the Radiology Administrator and /or designee. Performs routine and some special procedure imaging using Ultrasound guidance. Prepares patient for procedures. Assists radiologists when needed. Prepares, operates and cares for the equipment being used. Processes film or prints CDs when needed. Adheres to established radiology Standards of Care/Code of Conduct. Assumes responsibility for assigned area and duties. Adheres to hospital wide customer service programs. Assist with staff scheduling and workflow, mentoring junior technologists, ensuring quality control.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1. Prepares and positions patients correctly for specific examinations, observing different and special requirements for each protocol including proper documentation on images and required body part questionnaires
2. Assumes responsibilities for designated areas and/ or procedures and produces good technical images, reviewing completed exams for quality, completeness for the type of test ordered
3. Assists physicians during procedures as necessary
4. Performs equipment quality assurance and calibrations as needed, orders supplies
5. May be required to work in case of emergencies or when situations arise in the department. May take call, work holiday, overtime and/or day, evening and overnight shift coverage to help maintain adequate and safe coverage for the department
6. Maintains the cleanliness of all work areas, equipment and accessories. Reports all malfunctioning equipment to Bio Med or supervisor.
7. Processes images, or prints CD's if needed
8. Performs routine office duties, such as answering phones, checking previous reports/films, documents information on patients' request, Meditech or hospital RIS and PACs digital x-ray system
9. Notifies transport when patients are ready to be picked up or returned to floors
10. Shows radiologist films and calls reports to the attending physician and documents communications if necessary (wet readings)
11. May be assigned as an instructor or preceptor
12. Will treat all people/staff in a professional and courteous manner, upholding the hospitals behavioral standards.
13. Introduces self and educates each patient or family member regarding the examination that is ordered.
14. Knowledgeable and skillful in providing care, based on age, physical and psychosocial needs of different patient populations including neonate/newborn, pediatric/adolescent, adults and geriatric groups
15. Performs other related duties as required, attends staff meetings and in-services
16. Duties and hours may change according to the needs of the department or hospital
17. Prepare schedules
18. Maintains time sheets and prepares payroll
19. Order supplies
20. In charge of daily patient flow and departmental tasks
21. On standby/ call in case of emergency department coverage
22. Performs all other related duties as assigned
23. Duties and hours may change according to the needs of the department or hospital
Education& Experience Requirements:
* ARDMS required for ACR accreditation compliance after January 1, 2019 or ARRT (s) or RT (VS)
* 2 years experience required.
* Must meet continuing education requirements to maintain certification.
* BLS certification through the (AHA) American Heart Association is required or must be completed with 90 days of hire.
Core Competencies:
* Must be able to speak, write, understand and communicate the English language.
* Must be able to work in a fast pace environment and handle stressful situations
* Teamwork & Adaptability
* Acts as a Professional Role Model
* Excellent Communication Skills (both verbal and written)
* Pays close attention to detail
* Extremely organized
* Sound Problem-Solving, Judgment and Decision-Making Skills
Physical/Mental Demands/Requirements& Work Environment:
* Must be able to remain in stationary position 50% of the time
* The person in this position needs to occasionally move about the department to access patients and paperwork.
* Constantly operates a computer and other office productivity machinery
* The person in this position frequently communicates with patients who have questions about their bills/financial obligations. Must be able to exchange accurate information in these situations.
* Must be able to observe and inspect employees and patients in the department.
* Frequently move and position patients for exams
May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital's SDS (Safety Data Sheet) data base and may be accessed through the hospital's Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.
The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital.
Salary: $111,377 to $167,066 (Salary is based on years of experience)
$111.4k-167.1k yearly 60d+ ago
Clinical Navigator
White Plains Hospital Center 4.6
White Plains Hospital Center job in White Plains, NY
The Clinical Navigator (Neurosciences) will serve as a single point of contact for patients, caregivers, and providers to support the entire stroke and neurovascular care continuum from pre-hospital, admission/post-procedural recovery, to discharge planning and follow-up outreaches. The Clinical Navigator may also be involved in the outpatient practice and community outreach events. The Clinical Navigator improves patient preparedness for treatment and recovery through education and psychosocial support while also facilitating interaction between patients/caregivers and their provider(s). The Clinical Navigator assists in the development of appropriate educational materials and program monitoring to promote coordination of care and patient experience. The position also assists the leadership team with program development, expansion, and successful achievement of programmatic and strategic goals. The Clinical Navigator adheres to any standards as outlined by The Joint Commission, the American Heart Association, the American Stroke Association, etc.
Essential Functions and Responsibilities Includes the Following:
* Assists with all clinical and administrative aspects, initiatives, and responsibilities associated with the Stroke program.
* Follows patients throughout the continuum of care, working to ensure seamless care and coordination of services.
* Facilitates timely transition between pre-hospital, admission, post-procedure recovery, discharge planning, and outpatient follow-up appointments.
* Works as a link between the patients and the other members of the support care services (e.g. social work, nutrition, transportation, financial counseling, research, etc.)
* Develops patient education programs and tools.
* Connects the patient and their family to the available community resources as needed.
* Maintains required metrics, data and statistics and report them monthly and/or as required and participates in quality improvement activities relevant to program and role.
* Attends weekly Neurovascular Case Conference, monthly Stroke Meeting, and any other relevant meetings as required.
* Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
Performs all other related duties as assigned.
Education & Experience Requirements
* Registered Nurse in New York State
* BSN required; MSN preferred
* Five years of stroke/neurosciences experience strongly preferred
* SCRN or CNRN certification preferred
* ENLS certification preferred
* Spanish speaking preferred
Core Competencies
* Demonstrates a flexible attitude and ability to respond to a rapidly changing and demanding environment
* Exhibits ability to work with physicians, staff, vendors, and team
* Motivated, enthusiastic, proactive, and positive personality
* Attention to detail and deadlines necessary
* Works cooperatively as a member of the team
* Strong verbal and written communication skills
* Sound problem solving and critical thinking skills
* Highly organized
Physical/Mental Demands/Requirements & Work Environment
* May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital's SDS (Safety Data Sheet) data base and may be accessed through the hospital's Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.
Primary Population Served
Check appropriate box(s) below:
â˜Neonatal (birth - 28 days)
â˜Patients with exceptional communication needs
â˜Infant (29 days - less than 1 year)
â˜Patients with developmental delays
â˜Pediatric (1 - 12 years)
â˜Patients at end of life
â˜Adolescent (13 - 17 years)
â˜Patients under isolation precautions
â˜Adult (18 - 64 years)
â˜Patients with cultural needs
â˜Geriatric (> 65 years)
â˜'All populations
â˜Bariatric Patients with weight related comorbidities
☠Non-patient care population
The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital.
$50k-68k yearly est. 8d ago
Building Services Aide (Housekeeping)
White Plains Hospital Center 4.6
White Plains Hospital Center job in White Plains, NY
Provides a clean and safe environment for patients, visitors and staff through the performance of various tasks. Assigned responsibilities may vary from day to day dependent on department and hospital needs. The hospital reserves the right to revise this based on the needs of the department and/or hospital.
Essential Functions and Responsibilities Includes the Following:
* Understands and adheres to the WPH Performance Standards, Policies and Behaviors
* Receives daily assignment and reports to assigned area.
* Selects appropriate cleaning materials and supplies, loads service cart or prepares equipment and cleaning solution.
* Follows prescribed health guidelines in accomplishing assigned responsibilities.
* Cleans equipment at the end of shift to maintain it in good operating condition, notifies the supervisor of any repairs needed.
* Reports mechanical failure or negative conditions as observed in any building area to a supervisor and /or use of reporting mechanisms in place.
* Participates in any emergency procedures, performing assigned tasks.
* Performs periodic irregular duties as requested and/or assigned.
* Demonstrates sound judgment in carrying out different tasks of assigned responsibilities.
* Demonstrates sound of judgment when determining priorities of daily tasks.
* Completes assigned tasks within appropriate time period.
* Operates autoclave, when/if assigned, in the prescribed manner to properly treat medical waste.
* Interface with boiler mechanic(s) to ensure observation of all safety regulations when/if assigned operate the autoclave.
* Maintains and cares for hospitals grounds, rakes leaves, picks up refuse for disposal, and spreads salt and participates in the removal of snow as required when/if assigned.
* Performs all aspects of cleaning spill related to patient, visitors and staff. This includes but not limited to all liquids, food stuff, bodily fluids and fecal material.
* Empties linen hampers and disposes of soiled linen in specialty areas as require by section need. Empties all soiled linen generated as result of patient discharge cleaning procedures.
* Performs all other related duties as assigned.
Education & Experience Requirements
* High School Diploma or GED required
* Ability to fallow oral and/or written instructions
* No formal experience required; on the job training is provided
* 1 year of experience working directly with customers strongly preferred
Core Competencies
* Ability to cooperate with a wide range of hospital personnel; must be able to communicate with employees, patients, visitors and staff.
* Ability to adapt to different situations and assignments
* Must be able to complete assigned responsibility with limited/no supervision
Physical/Mental Demands/Requirements & Work Environment
* Ability to walk or stand for prolonged periods. Position requires bending, stooping, reaching up, and lifting up to 50 pounds.
* Must have the ability to perform moderately heavy work, involving pushing, pulling, or lifting with considerable walking and standing. Manual and finger dexterity is needed in performing assorted tasks such as floor maintenance, cleaning and moving furniture.
* Must have the ability to perform routine repetitive tasks. Must also possess ability to follow written and oral instructions. The incumbent must also have the ability to complete assigned responsibility with limited supervision.
* May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital's SDS (Safety Data Sheet) data base and may be accessed through the hospital's Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.
Primary Population Served
Check appropriate box(s) below:
Neonatal (birth - 28 days)
Patients with exceptional communication needs
Infant (29 days - less than 1 year)
Patients with developmental delays
Pediatric (1 - 12 years)
Patients at end of life
Adolescent (13 - 17 years)
Patients under isolation precautions
Adult (18 - 64 years)
Patients with cultural needs
Geriatric (> 65 years)
All populations
Bariatric Patients with weight-related cormorbidities
× Non-patient care population
The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital.
Hourly Rate:$21.18
$21.2 hourly 4d ago
Sr. IT Application Analyst
White Plains Hospital Center 4.6
White Plains Hospital Center job in White Plains, NY
At White Plains Hospital, you have an opportunity to work side-by-side with some of the most talented people in the world. We have been widely recognized for our exceptional culture, world-class physicians, Magnet-designated nurses and passionate employees who make a real difference in our community. With tremendous growth opportunities, great benefits, and flexible work schedules, it is no wonder why we are consistently recognized as a Great Place to Work.
Position Summary
The Senior IT Applications Analyst is responsible for the advanced configuration, optimization, and support of healthcare information systems used across clinical, financial, and operational areas. This role provides subject matter expertise on application functionality, integration, and best practices, ensuring system reliability, regulatory compliance, and workflow efficiency.
The Senior Analyst serves as a key liaison between clinical and business stakeholders, IT leadership, and software vendors. Often leading projects, mentoring junior analysts, and driving strategic initiatives that improve patient care and operational performance.
Essential Functions and Responsibilities Includes the Following
* Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
* Possesses the necessary leadership and communication skills for a customer-driven service organization.
* Demonstrates excellent oral and written communication skills. Can interact successfully with all levels of staff within the organization, physicians, vendors, and technicians.
* Maintains confidentiality of patient records or other confidential information.
* Demonstrates accountability and professional attitude regarding personal schedule and work commitments.
* Foster's positive interpersonal relationships and professional image by adhering to the behavioral standards with internal and external contacts.
* Adheres to Human Resources Policies and Procedures.
Application Support & Optimization
* Provide expert-level support for healthcare clinical and business applications.
* Diagnose and resolve complex application and integration issues; serve as an escalation point for Tier 1-2 analysts.
* Lead efforts to optimize system functionality, improve performance, and enhance user satisfaction.
* Ensure up-time, data integrity, and compliance with internal and external standards (HIPAA, Joint Commission, CMS).
Implementation & Configuration
* Lead the design, configuration, testing, and deployment of new applications, upgrades, and system enhancements.
* Collaborate with stakeholders to analyze requirements and translate clinical/business needs into technical specifications.
* Oversee system build activities and manage vendor relationships for application support and enhancements.
Project Leadership
* Manage or co-lead large-scale IT and clinical system projects through all lifecycle phases.
* Develop and maintain project plans, timelines, and risk assessments.
* Coordinate cross-functional teams, ensuring alignment between IT and clinical operations.
Workflow Analysis & Training
* Conduct advanced workflow analysis and recommend process improvements to increase efficiency and quality of care.
* Develop and maintain a comprehensive system of documentation, policies, and procedures.
* Mentor and train application analysts, superusers, and other stakeholders on system functionality and best practices.
* Minimum 5-7 years of experience supporting healthcare information systems.
* Advanced knowledge of several major healthcare applications is required.
* Proven experience leading IT or application projects in a healthcare setting.
* Experience mentoring junior staff or managing small teams preferred.
* Demonstrated experience successfully supporting administrative, financial or clinical department managers and operating personnel with the ability to work well with a variety of personalities.
Education & Experience Requirements
* Bachelor's Degree, required.
* 5-8+ years of experience in Healthcare IT applications analysis, systems administration, or a related field.
* Expertise in the use of Microsoft O365.
* Proven experience leading application implementation or upgrade projects.
Core Competencies
* Excellent Communication Skills
* Adaptability
* Planning & Organization Skills
* Analytical Skills
* Attention to Detail
* Team Player
Physical/Mental Demands/Requirements & Work Environment
* • May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital's SDS (Safety Data Sheet) database and may be accessed through the hospital's Intranet site (Employee Tools/SDS Access). A copy of the SDS database can also be found at the hospital switchboard, saved on a disc.
* Frequent sitting for extended periods of time.
* Ability to move about the office.
* Computers and other office equipment are constantly operated as required.
* Ability to travel to and from different hospital offsite locations with minimal notice.
* Must be able to adapt to a high-stress environment with frequent interruptions.
* Frequent exposure to computer noise.
Primary Population Served:
* Check appropriate box(s) below:
â˜Neonatal (birth - 28 days) â˜Patients with exceptional communication needs
â˜Infant (29 days - less than 1 year) â˜Patients with developmental delays
â˜Pediatric (1 - 12 years) â˜Patients at end of life
â˜Adolescent (13 - 17 years) â˜Patients under isolation precautions
â˜Adult (18 - 64 years) â˜Patients with cultural needs
â˜Geriatric (> 65 years) â˜All populations
â˜Bariatric Patients with weight-related comorbidities
â˜' Non-patient care population
* The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital.
Salary Range: $91,002.41-$136,492.79
$91k-136.5k yearly 58d ago
Supervisor, Patient Accounts
White Plains Hospital Center 4.6
White Plains Hospital Center job in White Plains, NY
White Plains Hospital Title: Supervisor Job Code: 100073 Department/Location: Patient Accounts FLSA Status: Exempt Reports to: Manager, Patient Accounts The supervisor of patient accounts provides assistance with overseeing, coordinating, and managing the daily operations related to the billing and collection of third-party accounts. Compiles and analyzes statistical data to measure and explain staff performance, accounts receivables, and progress towards financial targets. Identifies trends and recommends process improvements to enhance workflows, expand staff training and skills, advance productivity, and meet department goals. Provides technical guidance and assistance to the Revenue Cycle staff on complex billing, payment, and/ or follow up activities Essential Functions and Responsibilities Includes the Following: * Understands and adheres to the WPH Performance Standards, Policies and Behaviors * Ensures accounts are billed and followed accurately, timely, and in a compliant manner * Resolves routine questions and problems posed by support staff, referring more complex issues to the Manager * Assist in updating policies and procedures as necessary. Develops and implements processes, procedures, and controls to identify and address discrepancies associated with third party payments received * Compiles and organizes statistical data related to staff productivity and quality weekly. Identifies and communicates both positive and negative trends to the management team * Manage and participates in performance discussions as requested by the Manager * Assist with developing and conducting training for respective applications and staff * Maintain training materials, job aides, competencies, and training records for all staff to manage individual performance * Keeps abreast of all billing and reimbursement regulations and standards to ensure compliance with any published or anticipated changes issued by governmental agencies and/or third-party payers * Shares knowledge with staff through verbal and prepared written communication. Ensures CHS managed care contracts terms and conditions are adhered to by support staff and contracted parties * Actively leads and participates in payer meetings to communicate and resolve billing and reimbursement issues * Assists Manager in preparing materials in advance * Monitors the performance of outside agencies including reconciling inventories and invoices * Troubleshoots and acts as a point of escalation for issues arising internally and externally as a result of a vendor partnership * Recruits and trains new personnel. Assists Manager with evaluations and counseling when needed * Prepare departmental and ad-hoc reports as requested * Participates in special projects as requested by the Manager * Keeps the Manager and Director informed as to the status of the department * Develops and submits departmental goals and objectives as required by the Division Administrator * Attends and participates in educational programs or activities to maintain current level of knowledge or expertise to manage department * Supervises and controls the billing to all third-party agencies * Reviews, completes, and prepares the Medicare Credit Balance Report on a quarterly basis * Reviews pre-collection report and assists with preparation of accounts for transfer to bad debt for outside collection agencies * Reviews trial balance reports as needed for monitoring staff performance, and/or adjustments * Adheres compliance to all financial assistance policies and regulations regarding financial assistance * Performs all other related duties as assigned Education & Experience Requirements *
High School Graduate or GED required. Graduate of an accredited College with an Associate Degree in Business, Healthcare Administration or Accounting preferred * Minimum of three years of previous experience in patient accounts * Knowledge of hospital billing and reimbursement of insurance as well as third-party billing * Ability to use basic office equipment and knowledge of CTR computer terminals * Medical terminology helpful but not mandatory * Effective 12/1/2022 the HBI (Healthcare Business Insights) one time certification course is required and must be completed during the onboarding period and prior to start date. Core Competencies *
Ability to cooperate with others * Must be able to speak, write understand and communicate the English language * Effectively communicate with internal and external customers * Integrity to handle the confidential aspects of work * Retains composure under stress Physical/Mental Demands/Requirements & Work Environment * May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital's SDS (Safety Data Sheet) data base and may be accessed through the hospital's Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc * Must be able to remain in stationary position 50% of the time * The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc * The person in this position frequently communicates with insurance plans patients who have questions, must be able to exchange accurate information in these situations * Must be able to greet patients arriving Primary Population Served Check appropriate box(s) below: * Neonatal (birth - 28 days) * Patients with exceptional communication needs * Infant (29 days - less than 1 year) * Patients with developmental delays * Pediatric (1 - 12 years) * Patients at end of life * Adolescent (13 - 17 years) * Patients under isolation precautions * Adult (18 - 64 years) * Patients with cultural needs * Geriatric (> 65 years) â˜'All populations * Bariatric Patients with weight related comorbidities * Non-patient care population The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital. Salary Range: $69,257.57-$103,897.17
$69.3k-103.9k yearly 60d+ ago
Chief Technologist, Cytotechnology
White Plains Hospital Center 4.6
White Plains Hospital Center job in White Plains, NY
Receives body material, fluids, exudate and scrapings, etc. and assists physicians with FNA procedures and collects specimens from patients. Examines and records classification of slides and presents slides with unusual cytomorphology to Pathologist for further examination. Maintains record of all work performed in Cytology section, e.g. NYS Department of Health requirements and annual statistics. Supervises Cytotechnologists, assigns workload, develops schedule, prepares and maintains departmental records. Performs other duties as assigned.
Essential Functions and Responsibilities Includes the Following:
* Understands and adheres to the WPH Performance Standards, Policies and Behaviors
* Must Maintain all records as per regulatory agencies requirements-CAP and NYSDOH. Must perform monthly and annual review of all required standards.
* Writes and revises and maintains SOP's for policy and procedure manual
* Assists in Cytology Aspiration procedures that are scheduled from Ambulatory Surgery, Breast Imaging, Endoscopy, Off Site Radiology, and Radiology Department.
* Screens gynecological and non-gynecological cases on a daily basis and in a timely manner.
* Sign out cases with the Pathologist on (according to schedule)
* Assists with preparation, staining and coverslipping of cytology specimens as needed.
* Labels all Cytology stained slides, compares name, number of slides, clinical information, and gross description against the Cytology requisitions.
* Change and clean equipment and solutions in the Cytology Aspiration procedure tray, keep Cytology Aspiration procedure supplies in tray stocked as needed.
* Schedules per diem coverage and supervises same.
* Prepares and submits quality control/quality assurance reports.
* Meets regularly with Laboratory Director and Administrator.
* Maintains CME log for all members of section.
* Interviews cytology candidates for employment.
* Maintains and writes competency reviews for Cytotechnologists.
* Assists with cytotechnologists performance appraisals.
* Assists with disciplinary action as needed for Cytology.
* Orders supplies and maintains inventory.
* Participates in any other departmental activities as directed by the Laboratory Director or Pathology Supervisor.
* Performs all other related duties as assigned.
Education & Experience Requirements
* N.Y.S. license and prior supervisory experience required.
* Bachelor of Science with ASCP Registry and/or Certified Cytology School Degree Required.
* 3 years minimum experience screening gynecological, non-gynecological specimens and fine needle aspirations
* Familiar with Bethesda system for Cytology reporting.
* ThinPrep Certification
Core Competencies
Flexibility Organized Adaptability Attention to Detail Stress Tolerance
Physical/Mental Demands/Requirements & Work Environment
* May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital's SDS (Safety Data Sheet) data base and may be accessed through the hospital's Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.
* Must be able to move about the department.
* Must be able to remain stationary for extended periods of time.
* Requires frequent use of computers and other office and laboratory equipment.
* Must be able to rapidly assess and respond to situational needs of the department.
*
Primary Population Served
Check appropriate box(s) below:
* Neonatal (birth - 28 days)
* Patients with exceptional communication needs
* Infant (29 days - less than 1 year)
* Patients with developmental delays
* Pediatric (1 - 12 years)
* Patients at end of life
* Adolescent (13 - 17 years)
* Patients under isolation precautions
* Adult (18 - 64 years)
* Patients with cultural needs
* Geriatric (> 65 years)
â˜'All populations
* Bariatric Patients with weight related comorbidities
* Non-patient care population
The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital.
Salary Range: $128,349.00 - $165,009.00 (Based on full-time employment)
$128.3k-165k yearly 60d+ ago
Phlebotomist
White Plains Hospital Center 4.6
White Plains Hospital Center job in White Plains, NY
Obtaining blood specimens (where applicable to a specific position) from patients for laboratory analysis, observing protocols and methods established by the Department of Laboratories, including the accessioning routine for proper identification and processing of such specimens. Performs other duties as assigned. Essential Functions and Responsibilities Includes the Following: * Understands and adheres to the WPH Performance Standards, Policies and Behaviors. * Demonstrate knowledge of department and hospital policies and procedures and there execution * Attend staff meetings and in-services * Complete competency requirements * Demonstrate ability to maintain a safe environment and use universal precaution * Ability to obtain blood or other specimens using varied technique on all age groups * Proficient in the use of the laboratory information system and hospital information system (where applicable) * Maintain supplies in a neat and orderly manner * Maintain a professional appearance and attitude * Make appropriate decisions independently * Prioritize workload * Inform management of problems * Maintain confidentiality of patient data * Cross training in ATC, MLW, Phlebotomy/Accessioning, Blood Donors (Where Applicable) * Provides information to pre-operative patients * Performs all other related duties as assigned. Education & Experience Requirements Education: * High School graduate or GED. * Basic computer skills. * In-service training on LIS and HIS computer systems Licensure: * Phlebotomy Certification preferred when applicable to a specific position. Experience: * Previous phlebotomy experience when applicable. * Previous experience in a healthcare environment. Core Competencies Flexibility Organized Adaptability Attention to Detail Stress Tolerance Physical/Mental Demands/Requirements & Work Environment *
May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital's SDS (Safety Data Sheet) data base and may be accessed through the hospital's Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc. * Ability to move about the department and multiple patient locations frequently throughout the work day. * Excellent eye hand coordination and dexterity needed to perform venipunctures. * Ability to detect and greet patients * Communicates frequently with patients who may have questions and requires exchange of accurate information. Primary Population Served Check appropriate box(s) below: * Neonatal (birth - 28 days) * Patients with exceptional communication needs * Infant (29 days - less than 1 year) * Patients with developmental delays * Pediatric (1 - 12 years) * Patients at end of life * Adolescent (13 - 17 years) * Patients under isolation precautions * Adult (18 - 64 years) * Patients with cultural needs * Geriatric (> 65 years) â˜'All populations * Bariatric Patients with weight related comorbidities * Non-patient care population The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital. Salary Range: $40,836.90-$61,255.16 (based on full-time employment)
$40.8k-61.3k yearly 36d ago
Adult Hospitalist, Assistant Attending, Internal Medicine
White Plains Hospital Center 4.6
White Plains Hospital Center job in White Plains, NY
The Hospitalist shall coordinate the in-patient care of patients who are hospitalized at White Plains Hospital Center. Coordinating the hospital's resources (diagnostic, therapeutic and consultative) the Hospitalist shall ensure comprehensive high-quality service delivery. The hospitalist shall focus on communication with the patient, family, private attending physician, consulting physicians, hospital staff, and colleague hospitalists. The service should promote and contribute to the mission, vision and values of White Plains Hospital Center, and should operate in a high quality and fiscally prudent manner. Particular attention to compliance with regulatory (JCAHO, CMS, DOH, etc.) and policy (pathways, protocols, etc.) standards is imperative. Reduction of average patient length of stay and maintenance of this measure is also a significant focus of the position. The Hospitalist shall also fulfill other assignments, such as response to urgent or emergent patient matters within the hospital.
Education & Experience Requirements
1. Medical Degree (MD or DO) with Residency in Internal Medicine and a valid NYS Medical License.
2. Valid BLS & ACLS Certification.
3. Compliance with CME Requirements (Hospital, Regional, State, and Federal)
$114k-191k yearly est. 60d+ ago
Infusion Center Associate
White Plains Hospital Center 4.6
White Plains Hospital Center job in White Plains, NY
At White Plains Hospital, you have an opportunity to work side-by-side with some of the most talented people in the world. We have been widely recognized for our exceptional culture, world-class physicians, Magnet-designated nurses and passionate employees who make a real difference in our community. With tremendous growth opportunities, great benefits, and flexible work schedules, it is no wonder why we are consistently recognized as a Great Place to Work.
Position Summary
Front desk registration and scheduling position of a busy outpatient oncology infusion center. Responsibilities include scheduling patient treatment visits and performing registration duties efficiently and accurately with significant patient interaction and attention to customer service. Responsibilities also include serving as a liaison with nursing staff as well as physicians' offices, serving as a liaison to medical records, and carrying out the full range of administrative functions, such as answering phones, data entry, filing, and other duties as assigned.
Essential Functions and Responsibilities Includes the Following:
1. Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
2. Documents patient insurance information prior to commencement of care and documents accurately within the registration system.
3. Schedules and registers patient treatment visits using WPH-approved EMR tools with high accuracy and attention to detail
4. Performs insurance benefit verification and prior authorizations tasks as needed, utilizing the various tools made available by the hospital to complete verification tasks as efficiently as possible for different insurance payers
5. Responsible for POS collection process as required
6. Utilizes appropriate steps in the decision-making process to include recognition and priority setting related to patient care and practice-based issues
7. Must be able to communicate with patients when they come in for a test or procedure and must be able to communicate with patients who have questions about their bills/financial obligations. Must be able to convey and exchange accurate information
8. May prepare and maintain various statistical data.
9. Collaborates and communicates effectively with the healthcare team. Serves as liaison to nursing staff, physician offices and medical records department.
10. Serves as liaison with patient customer service representatives, including, but not limited to matters related to insurance verification and prior authorizations processes.
11. Demonstrates a cooperative spirit within the team and communicates effectively
12. Responsible for answering incoming telephone calls and responding in an appropriate manner to resolve calls efficiently and effectively. Relays messages as needed.
13. Maintains the physical and electronic fax machines, distributes faxes as necessary
14. Maintains files and assists in establishing office systems.
15. Utilizes cost containment practices.
16. Fulfills organizational responsibilities as assigned, including respecting/promoting patient rights; responding appropriately to emergencies; communicating concerns/ problems relating to patients and/or staff with immediate supervisor
17. Attends staff meetings as required/requested.
18. Completes annual mandatory requirements including Occupational Health Requirements
19. Adheres to all WPH policies and procedures including dress code, behavioral standards/code of conduct, customer service and attendance.
20. Availability to work weekends as needed
21. Adheres to White Plains Hospital infection control standards, including, but not limited to, hand hygiene.
22. Performs all other related duties as assigned.
Education & Experience Requirements
ï'· High school diploma or general equivalency diploma (GED required).
ï'· Experience with electronic scheduling, registration and medical record systems required. Knowledge of
Epic or Meditech are a plus.
ï'· Knowledge and experience with insurance verification and prior authorization processes required.
ï'· Knowledge to perform non-complex arithmetic calculations when compiling summaries and other statistics at the level normally acquired through the completion of high school.
ï'· Previous experience in a clinical setting is required, including general knowledge of medical terminology.
ï'· Effective 12/1/2022, the HBI (Healthcare Business Insights) one-time certification course is required and must be completed during the onboarding period and prior to the start date.
Core Competencies
ï'· Ability to work independently and collaboratively
ï'· Ability to multitask
ï'· Ability to communicate effectively, both verbal and written.
ï'· Must display an empathetic, enthusiastic and positive attitude.
ï'· Must demonstrate courtesy, cooperation, and professionalism toward patients, co-workers, supervisors, physicians and all hospital staff.
ï'· Must recognize and respect patient confidentiality.
ï'· Must have the ability to prioritize multiple responsibilities.
ï'· Must have the ability to concentrate on fine detail with interruption and attend to multiple tasks.
ï'· Must have the ability to follow written and/or oral instructions.
ï'· Must exercise good judgment in accordance with departmental policies and procedures
ï'· Must have the ability to concentrate on fine detail with interruption and attend to multiple tasks.
ï'· Must be able to speak clearly and answer the phone in a friendly manner.
ï'· Must be able to remain flexible in a work environment undergoing significant changes in the next 1-3 years.
Physical/Mental Demands/Requirements & Work Environment
ï'· May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital's SDS (Safety Data Sheet) database and may be accessed through the hospital's Intranet site (Employee Tools/SDS Access). A copy of the SDS database can also be found on the hospital switchboard, saved on a disc.
ï'· Must be able to remain in a position for an extended time - sitting or standing.
ï'· Must be able to arrive at different departments or sites as needed for coverage of the department.
Primary Population Served
Check appropriate box(s) below:
â˜Neonatal (birth - 28 days) â˜Patients with exceptional communication needs
â˜Infant (29 days - less than 1 year) â˜Patients with developmental delays
â˜Pediatric (1 - 12 years) â˜Patients at end of life
â˜Adolescent (13 - 17 years) â˜Patients under isolation precautions
â˜'Adult (18 - 64 years) â˜Patients with cultural needs
â˜'Geriatric (> 65 years) â˜All populations
â˜Bariatric Patients with weight-related comorbidities
☠non-patient care population
The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of the hospital.
Salary Range:$53,840.67-$80,782.07
$53.8k-80.8k yearly 60d+ ago
Physician, Emergency Room
White Plains Hospital Center 4.6
White Plains Hospital Center job in White Plains, NY
Under the supervision of the Director of Emergency Medicine, the E.D. Physician provides medical care to patients in the Emergency Department. Performs other duties as assigned. Essential Functions and Responsibilities Includes the Following: * Evaluates and treats patients presenting themselves for care in the Emergency Department.
* Provides medical control to paramedics and ambulance personnel.
* Consults with private physicians concerning their patients in the Emergency Department and advises them concerning the need for admission of their patients to the hospital.
* Make appropriate referrals to attending physicians
* Institutes immediate intervention in life or disability-threatening emergencies.
* Is responsible for the safety of patients in the department in the absence of their private physician.
* Documents evaluation of and treatment given to all patients in the Emergency Department medical record. Provides each patient with discharge instructions, both oral and written.
* In the absence of the Director of the Department, the E.D. physician on duty is responsible for the operation of the department and provides medical direction to all staff.
* Works assigned shifts and does not leave the department at any time unless relieved by another E.D. physician.
* Participates in local and regional EMS activities and educational programs. Education & Experience Requirements
* Current New York State License to practice medicine
* Completion of at least three years of post-graduate training in an appropriate primary care specialty
* Current ACLS Certification.
* Proficiency in all procedures, techniques and skills listed in the delineation of privileges for Emergency Department Physicians.
* Minimum of 50 hours of approved CME annually.
Core Competencies
* Ability to act in a professional capacity and serve as a professional role model.
* Leadership skills including collaboration and negotiation.
* Ability to communicate in a professional manner in all interactions.
* Strong, written and verbal communication skills. Establishes two-way communication by utilizing a variety of communication methods, actively listening to ideas and concerns and responding in an appropriate manner.
* Ability to retain composure under stress.
* Ability to relate to patients and their families, attending medical staff and other hospital staff from all departments.
Physical/Mental Demands/Requirements & Work Environment
* Must be able to remain in a stationary position for extended periods of time
* Must position self to examine patients lying on a bed or seated, reach for equipment which is positioned in high or low places in the room, respond to emergent situations requiring the performance of various procedures on patients
* May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital's SDS (Safety Data Sheet) data base and may be accessed through the hospital's Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc. ·
Primary Population Served Check appropriate box(s) below: â˜Neonatal (birth - 28 days) â˜Patients with exceptional communication needs â˜Infant (29 days - less than 1 year) â˜Patients with developmental delays â˜Pediatric (1 - 12 years) â˜Patients at end of life â˜Adolescent (13 - 17 years) â˜Patients under isolation precautions â˜Adult (18 - 64 years) â˜Patients with cultural needs â˜Geriatric (> 65 years) â˜'All populations â˜Bariatric Patients with weight related comorbidities ☠Non-patient care population
The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital.
Part Time $ 204,000- $ 239,000 1248 paid annual hours