Customer Service & E-Commerce Supervisor - Full Time
Whole Foods job in Boston, MA
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
Job Responsibilities:
* Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.
* Establishes clear expectations for balancing in-store customer service and completing online orders.
* Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.
* Seeks awareness of relevant competitors and industry trends.
* Ensures an effective and efficient response to customer questions, requests, and/or concerns.
* Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.
* Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
* Maintains Team Member safety and security standards.
* Ensures compliance with relevant regulatory rules and standards.
* Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.
* Maintains cleanliness of workspaces including staging area and coolers.
* Maintains security of equipment, e.g., MSRs, phones, currency counters.
* Proactively identifies process improvement opportunities.
* Consistently communicates and models WFM core values, leadership principles, and supports goals.
Job Skills
* Ability to perform task management, balancing dynamic customer flows.
* Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).
* Excellent interpersonal, motivational, team building and customer relationship skills.
* Capable of teaching others in a positive and constructive manner.
* Proficient with email, Microsoft Office, and operations-related applications.
Qualifications
* 12+ months retail experience
Physical Requirements/Working Conditions
* Must be able to lift 50 lbs.
* In an 8-hour workday: standing/walking 6-8 hours.
* Hand use: Single grasping, fine manipulation, pushing and pulling.
* Work requires the following motions: bending, twisting, squatting, and reaching
* Exposure to FDA approved cleaning chemicals
* Exposure to temperatures 90 degrees Fahrenheit
* Ability to work in a wet and cold environment.
* Ability to work a flexible schedule including nights, weekends, and holidays as needed.
* Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
The wage range for this position is $17.50-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: **********************************************
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Full Time
Whole Foods job in Westford, MA
Provides support as a member of the Prepared Foods team to include preparation, counter service, sanitation, and stocking of products. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. Team Leaders are required to spend significant time on the floor, engaging with customers, and pitching in to help whenever and wherever needed. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
Responsibilities
* Cuts, prepares, and serves a variety of hot and cold foods, including meats, cheeses, sandwiches, burritos, wraps, salad, and pizza.
* Samples products to customers.
* Stocks hot and cold cases and displays with prepared foods from kitchen, walk-in preparation, and refrigerators.
* Checks in-stock product dates to ensure freshness and rotates when necessary.
* Bails and consolidates recyclables.
* Assists Team Leader in organizing and displaying volume and seasonal items.
* Completes spoilage, sampling, temperature, and sweep worksheets as required.
* Assists with periodic inventory checks.
* Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
* Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
* Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
* Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
* Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
* Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
* Immediately reports safety hazards and violations.
Knowledge, Skills, & Abilities
* Ability to sell proactively.
* Ability to learn basic knowledge of all products carried in department.
* Strong attention to detail.
* Strong to excellent communication skills and willingness to work as part of a team.
* Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
* Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
* Ability to follow directions and procedures; effective time management and organization skills.
* Passion for natural foods and the mission of Whole Foods Market.
* Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
* Understanding of and compliance with WFM quality goals.
Desired Work Experiences
* No prior retail experience required.
Physical Requirements / Working Conditions
* Must be able to lift 50 pounds.
* In an 8-hour work day: standing/walking 6-8 hours.
* Hand use: single grasping, fine manipulation, pushing and pulling.
* Work requires the following motions: bending, twisting, squatting and reaching.
* Exposure to FDA approved cleaning chemicals.
* Exposure to temperatures: 90 degrees Fahrenheit.
* Ability to work in wet and dry conditions.
* Ability to work a flexible schedule including nights, weekends, and holidays as needed.
* Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
* May require use of ladders.
Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.
The wage range for this position is $16.00-$25.40 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: **********************************************
New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
Retail Sales - Natick Mall - $250 Sign-On Bonus
Natick, MA job
Earn a $250 Sign-On Bonus when you join our team! Bonus will be paid following 30 days of employment, as administratively possible.
Are you passionate about fashion, styling, and helping people look and feel their best? Do you have the hustle of a Bostonian, the charm of the Cape, and the grit of a New England winter? We're looking for a Salesperson who can bring that signature Massachusetts energy to our team-someone who can build wicked strong customer relationships both in-store and online, and who knows how to make every shopper feel like a regular at their favorite neighborhood spot.
A day in the life…
Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media)
Build lasting relationships with customers
Give the best service to our customers on their terms-wicked friendly, honest, and always helpful
Provide honest and confident feedback to customers about style and fit
Seek fashion and product knowledge to build your expertise-like a true local who knows where to get the best lobster roll and the best denim.
Work with the team to keep the department customer ready, which means filling orders, stocking, re-merchandising, price markdowns, and light cleaning
Grow relationships by opening new Nordstrom Rewards program accounts
The hours and schedule for this position will vary by week depending on business needs
This role may require you to be flexible to occasionally performing work/duties in a department other than the one you were hired into
You own this if you have…
Excellent communication and people skills
A self-motivated, goal-oriented focus-we love a good work ethic-just like our hometown team loves a comeback
Strong interest to use networking and technology to achieve sales goals
The ability to excel in a team environment
The ability to prioritize multiple tasks in a fast-paced environment
Organization and follow-through-like mapping out a day trip to the Berkshires-ya gotta have a plan!
The ability to work a flexible schedule based on business needs
Physical Requirements:
Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing and pulling
Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
Why Nordstrom?
Career Growth - We promote from within and offer development opportunities at every level.
Team Culture - Join a supportive, inclusive team that values collaboration and celebrates success.
Local Pride - Be part of a company that values community-whether you're from Boston, the South Shore, or anywhere in between.
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Applications are accepted on an ongoing basis.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$15.25 - $15.25 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************ At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.
Youtube Link: *************************************************************
Retail Sales - Natick Mall - $250 Sign-On Bonus
Upton, MA job
Earn a $250 Sign-On Bonus when you join our team! Bonus will be paid following 30 days of employment, as administratively possible.
Are you passionate about fashion, styling, and helping people look and feel their best? Do you have the hustle of a Bostonian, the charm of the Cape, and the grit of a New England winter? We're looking for a Salesperson who can bring that signature Massachusetts energy to our team-someone who can build wicked strong customer relationships both in-store and online, and who knows how to make every shopper feel like a regular at their favorite neighborhood spot.
A day in the life…
Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media)
Build lasting relationships with customers
Give the best service to our customers on their terms-wicked friendly, honest, and always helpful
Provide honest and confident feedback to customers about style and fit
Seek fashion and product knowledge to build your expertise-like a true local who knows where to get the best lobster roll and the best denim.
Work with the team to keep the department customer ready, which means filling orders, stocking, re-merchandising, price markdowns, and light cleaning
Grow relationships by opening new Nordstrom Rewards program accounts
The hours and schedule for this position will vary by week depending on business needs
This role may require you to be flexible to occasionally performing work/duties in a department other than the one you were hired into
You own this if you have…
Excellent communication and people skills
A self-motivated, goal-oriented focus-we love a good work ethic-just like our hometown team loves a comeback
Strong interest to use networking and technology to achieve sales goals
The ability to excel in a team environment
The ability to prioritize multiple tasks in a fast-paced environment
Organization and follow-through-like mapping out a day trip to the Berkshires-ya gotta have a plan!
The ability to work a flexible schedule based on business needs
Physical Requirements:
Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing and pulling
Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
Why Nordstrom?
Career Growth - We promote from within and offer development opportunities at every level.
Team Culture - Join a supportive, inclusive team that values collaboration and celebrates success.
Local Pride - Be part of a company that values community-whether you're from Boston, the South Shore, or anywhere in between.
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Applications are accepted on an ongoing basis.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$15.25 - $15.25 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.
Youtube Link:
IT Project Coordinator
Marlborough, MA job
The IT Project Coordinator (“Club PM”) drives and manages the plans for execution of the technology aspects associated with the opening of new clubs, new fuel stations, and enhancement/remodeling efforts at existing club/fuel locations.
The Club PM must establish, build and maintain detailed, meaningful project plans that establish actual and forecasted activities and timelines, proactively manage deviations, identify and manage project risks and issues, ensure the project team is properly defined and staffed, including oversight of activities being conducted by external partners. The Club PM acts as the liaison among the project's stakeholders from across the organization and ensures that timely communications are occurring throughout the project's lifecycle. The Club PM is responsible for ensuring that all club/fuel projects comply with all BJ's Project Lifecycle Methodology requirements, established change management practices and policies, and any regulatory requirements.
Job Responsibilities:
The Club PM is responsible for managing day-to-day project activities, including but not limited to:
Coordinate IT project plans for new clubs, remodels, and rollouts, ensuring alignment with construction and operational schedules.
Balancing and managing scope, time and resources for a multi-disciplined project team to achieve desired results
Ability to work with a large number of teams to track all activities needed.
Tracking project milestones, deliverables, and dependencies
Track project milestones, dependencies, and deliverables across multiple workstreams (networking, POS, fuel systems, cabling, etc.).
Support site readiness checks, installation validations, and cutover activities to ensure operational launch success.
Devising contingency and mitigation plans
Manage and actively drive resolution of issues (escalate issues early, drive open issues to resolution and deliver on-time)
Analyzing results, troubleshooting problem areas, and making corresponding recommendations
Providing impact analysis and alternatives to senior leadership
Managing and actively driving resolution of complex project issues
Participating in and co-facilitating meetings with business partners to ensure continued alignment
Preparing and delivering effective, timely and meaningful communications (written and verbal) throughout the project lifecycle
Setting and continually managing project expectations with team members and other stakeholders
Keeping pace with emerging project and portfolio management trends and best practices
Act as the liaison between IT and business stakeholders with respect to IT activities for new club and fuel station openings.
Ensure IT project plans are updated to reflect required changes as a result of new business initiatives
Identify opportunities to change/improve program delivery processes
Ability to manage multiple projects in parallel
Requirements
Bachelor's Degree Computer Science, Information Technology, Business or related discipline
2+ years I.T. project management experience
Excellent communication skills (verbal and written)
Proficiency with Microsoft Project and Microsoft Office Suite
Basic knowledge of industry
Desired: specific experience with opening new retail locations
Travel Requirements: As needed, this role will be required to travel to club locations during critical project phases.
Lead Engineer- Manhattan Active WMS
Marlborough, MA job
The WMS Engineer is responsible for leading the WMS implementation (SCPP & Active), and will actively participate in the WMS design, configuration, test the supply chain platform and WMS implementation projects. Serve as the subject matter expert on Manhattan Associates (MA) Warehouse Management System (WMS- ACTIVE) and Manhattan SCPP based on an in-depth knowledge of Inbound, Outbound functions and the unique business requirements for BJ's .
Roles & Responsibilities:
Must have 10+ years of Manhattan WMS Experience along with at least 1 or 2 implementation experience of Manhattan Active and Manhattan WMS SCPP
Develop comprehensive functional requirements and specifications for seamless integration between Warehouse Management System (Manhattan Active WMS) and SAP
Create detailed documentation, including Functional Specification Documents (FSD), outlining integration processes and workflows.
Collaborate with cross-functional teams to gather and analyze business requirements, ensuring alignment with system capabilities.
Conduct thorough system testing and validation to guarantee the accuracy and efficiency of WMS-SAP integrations.
Provide expert guidance on best practices and solutions for optimizing WMS functionalities within the context of SAP integration.
Stay updated on industry trends and emerging technologies to contribute insights for continuous process improvement.
Experience in Supply Chain Management especially focusing on Manhattan WMS Configurations, Functional Testing, System Integration Testing, End to End testing and Release Management pertaining to complex Warehouse Management implementations.
Rich knowledge and experience on Manhattan WMS across versions
Communicate effectively with stakeholders, translating business needs into actionable functional specifications.
Requirements:
Proven experience with Manhattan Active WMS and Manhattan SCPP
Expertise in crafting detailed Functional Specification Documents
Strong analytical and problem-solving skills.
Strong communication and capability to work in pressure
Experience with Oracle databases - SQL: queries
Good understanding on Integration with ERP
Experience with WMS Reports/ Supply Chain Intelligence tools.
Knowledge of integrating warehouse management systems with other equipment and systems such as MHE (conveyors), Warehouse control systems (WCS),
Working knowledge of Manhattan Proactive & API's
Technical Supply Chain Program Manager (Blue Yonder or Manhattan)
Marlborough, MA job
This position is responsible for directing and managing complex, large scale programs/projects from beginning to end using agile practices and ways of working, including development of delivery strategies, planning, budgeting, scheduling, resourcing and resource management, risk/issue identification and resolution, and reporting.
Major Tasks, Responsibilities, and Key Accountabilities
Develop strategies and approaches for complex projects or programs to ensure integration across BJ's while also delivering business value rapidly and iteratively.
Identify resource requirements including people, organizations, financial, hardware, software and services for multiple projects or a program, and manage overall program budget, business case, and measurement of value delivered on an ongoing basis.
Provide program management direction and leadership to other project managers where appropriate. Coach, mentor, and motivate team members. Manage other project and program managers, providing guidance, coaching, and mentoring.
Identify and manage dependencies across the program. Facilitate and communicate resolution to complex, strategic issues with executive level management.
Build on best practices for program management, including establishing documentation requirements for compliance, and driving continuous improvement of program performance.
Lead discovery activities with business partners at all levels to understand business objectives, assumptions and constraints related to a solution opportunity.
Apply extensive retail supply chain knowledge (e.g., Blue Yonder, Manhattan) to set large supply chain programs and implementations up for success
Prepare and deliver effective, timely, meaningful communications (written and verbal) throughout the project lifecycle to project participants, senior leadership, and the organization.
Identify and resolves issues and conflicts within the project team. Delegate tasks and responsibilities to appropriate personnel. Set and continually manage project expectations with team members and other stakeholders.
Define project success criteria and disseminate these to stakeholders throughout the project lifecycle
Communicate expectations to team members and stakeholders in a timely, consistent, and meaningful manner
Collaborate with Finance to run the planning and budgeting process of project(s) through the year and assess where we are on a monthly basis
Manage the budget and plans on a regular basis and escalate and problem solve where needed
Manage and maintain standard outputs created by teams for the budgeting and planning process
Rigorously manage ongoing work against timelines, spend, and value that is being delivered on a regular basis and cascade reporting across all levels of the organization.
Keep pace with emerging program and portfolio management trends and best practices.
Ensure project(s) & project documentations meet all audit and compliance requirements
Qualifications
10+ years related experience
Experience managing large Retail Supply Chain implementation programs with Blue Yonder and/or Manhattan
Experience executing large scale implementations using both waterfall and agile methodologies and practices
Lead IT DC Robotics and Automation Engineer
Marlborough, MA job
Who You Are:
Experienced in supporting and configuring warehouse automation software systems, particularly Swisslog SynQ and related MHE platforms.
Strong understanding of material handling system (MHE) software, including WES/WCS integration, PLC controls, and real-time decision logic.
Skilled in designing, configuring, testing, and maintaining complex MHE software environments within distribution centers.
Adept at troubleshooting issues across multiple layers of automation software and hardware integration.
Effective at collaborating with operations, engineering, IT, and third-party vendors to ensure optimal system performance.
Demonstrated ability to own technical systems, drive system improvements, and provide thought leadership for automation software solutions.
Subject Matter Expert (SME) for Swisslog SynQ software within the MHE ecosystem.
Role Overview:
As the Technical Engineer for the MHE Software Systems, you will own the design, configuration, and testing of the MHE software platform across BJ's automated distribution centers. You will provide technical expertise for MHE software including integration with WMS and PLC-controlled equipment.
This role will ensure high system availability, efficient error handling, and seamless automation flows across the fulfillment network. You will collaborate closely with MHE Vendor, internal IT, engineering, and operations teams to drive long-term reliability and scalability of MHE software platforms.
Key Responsibilities:
Design and configure MHE software workflows, material routing logic, task orchestration rules, and exception handling protocols.
Collaborate with WMS, and controls teams to ensure seamless end-to-end automation flow and data alignment.
Act as the SME for MHE software platform configuration, change control, versioning, and real-time performance monitoring.
Troubleshoot MHE software issues related to logic faults, data mismatches, communication drops, and throughput delays.
Lead or participate in Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), and go-live validation for automation projects.
Maintain and enhance interface communication between MHE software and upstream/downstream systems including WMS and PLCs.
Partner with MHE vendor to identify software patches, configuration tuning opportunities, and version upgrade requirements.
Define system KPIs and develop dashboards or tools to monitor automation performance and responsiveness.
Contribute to documentation for integration specifications, error recovery procedures, and software configuration standards.
Support user training, escalation resolution, and post-go-live system stabilization activities.
Requirements:
Bachelor's degree in engineering, Computer Science, Automation, or related technical field.
3+ years of experience with Swisslog SynQ or comparable warehouse automation software systems.
Hands-on experience configuring, testing, and supporting MHE platforms within high-volume distribution centers.
Familiarity with WES/WCS systems, PLC/SCADA, and integration with WMS platforms (e.g., Blue Yonder).
Experience analyzing system logs, executing root cause analysis, and implementing performance improvements.
Understanding of automation network protocols (OPC UA, TCP/IP) and controls layer communication.
Agile delivery experience and familiarity with ticketing systems such as Jira or ServiceNow is a plus.
Strong organizational skills, attention to detail, and effective time management in 24/7 operations.
Leadership Competencies:
Strategic thinker with a technical mindset, bringing value to automation initiatives across the network.
Operates as a technical influencer and SME, collaborating across Engineering, IT, and Operations teams.
Clear communicator with the ability to resolve complex system issues and guide teams through escalation.
Creates, documents, and continuously improves best practices for warehouse automation software platforms.
Serves as a key contributor to system reliability, automation scalability, and technology innovation at BJ's.
SR HR Systems Technical Manager
Marlborough, MA job
Who You Are:
Experienced HR systems technical leader with a strong background in Workday HCM and related modules (Core HR, Talent, Benefits, Compensation, Payroll, Recruiting, etc.).
Deep expertise in Workday integrations (Workday Studio, EIB, REST/SOAP APIs, and middleware solutions).
Skilled at designing, implementing, and optimizing Workday technical architecture and ensuring scalability, security, and compliance.
Adept at leading technical teams, setting technical direction, and providing mentorship in HR systems engineering and development.
Strong collaborator with HRIS, other IT teams, and business partners to deliver robust HR technology solutions that align with enterprise strategies.
Demonstrated ability to translate business needs into technical solutions, ensuring long-term adoption and system performance.
Role Overview:
Lead the technical strategy and roadmap for HR systems with a focus on Workday integrations, automation, and optimization.
Oversee the technical design, development, and deployment of Workday solutions, ensuring best practices for system performance, security, and data integrity.
Serve as the technical authority for Workday integrations with payroll providers, benefits vendors, finance systems, and other enterprise platforms.
Partner with HR, other IT teams, and business stakeholders to ensure Workday solutions are fully optimized to enhance employee experience, compliance, and efficiency.
Manage and mentor a team of Workday technical specialists, providing direction on integration frameworks, release management, and technical troubleshooting.
Key Responsibilities:
Define and enforce technical standards and best practices for Workday system design, integrations, and upgrades.
Oversee and also provide hands-on development and support of Workday integrations, ensuring high availability, scalability, and security.
Analyze and optimize the current HR systems landscape, recommending technical enhancements and automation opportunities.
Own the Workday technical backlog and release cycle, partnering with product managers and HR leaders on prioritization.
Partner with Workday consultants and vendors, providing technical leadership on implementation, integrations, and upgrades.
Monitor system performance, adoption, and data integrity, using analytics to drive continuous improvement.
Provide technical mentorship to team members, ensuring professional growth and alignment with business goals.
Ensure compliance with HR data privacy, SOX, and security standards across Workday and connected systems.
Requirements:
Proven technical management experience in HR technology, with 10+ years of Workday expertise.
Strong knowledge of Workday HCM, Benefits, Payroll, Talent, Recruiting, and Integrations.
Hands-on experience with Workday Studio, EIB, Core Connectors, APIs, and Web Services.
Experience leading technical teams and managing Workday integration roadmaps, upgrades, and support models.
Agile delivery experience; familiarity with Jira, Confluence, and Kanban is a plus.
Strong problem-solving and data analysis skills with the ability to manage complex technical environments.
Excellent communication and leadership skills with the ability to influence across HR, IT, Payroll and Finance.
Leadership Competencies:
Technical strategist who balances long-term system architecture with day-to-day execution.
Influential leader who drives alignment across technical and business teams.
Clear communicator and problem solver, ensuring complex technical issues are resolved and translated into business value.
Mentor and coach who develops high-performing HR technology teams and fosters a culture of innovation.
Retail Sales - Lingerie - Natick Mall
Shrewsbury, MA job
The ideal Lingerie Salesperson is passionate about fashion, fit and styling, understanding how these elements enhance customer confidence and comfort. They excel in building a loyal customer base through digital and in-store interactions, offering personalized experiences based on trust and fit expertise.
A Day in the Life…
Bra Fitting: Conduct bra fittings with customers in the fitting room by measuring for size and providing appropriate fit and style guidance. Nordstrom will provide training on the bra fitting process.
Customer Relationships: Build lasting relationships with customers by providing personalized service and honest feedback.
Sales Goals: Achieve sales goals in-store and digitally using tools like text and social media.
Continuous Learning: Stay updated on fashion and product knowledge through trainings provided by Nordstrom and brand consultants.
Team Collaboration: Work collaboratively with the team to maintain a customer-ready department through tasks like filling orders, stocking, re-merchandising, price markdowns, and light cleaning.
You Own This If You Have…
Communication and People Skills: Excellent ability to connect with customers and contribute to positive team environment.
Empathy, Sensitivity and Body Positivity: Providing a supportive and respectful environment during intimate apparel fittings for diverse customers of all shapes and sizes.
Self-Motivation: Driven to achieve sales goals. Strong interest in using networking and technology to drive sales.
Multitasking and Organizational Skills: Skilled in organization and prioritizing multiple tasks in a fast-paced environment.
Flexible Availability: Willingness to work a flexible schedule based on business needs.
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Applications are accepted on an ongoing basis.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$15.25 - $15.25 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.
Youtube Link:
Retail Sales - Lingerie - Natick Mall
Walpole, MA job
The ideal Lingerie Salesperson is passionate about fashion, fit and styling, understanding how these elements enhance customer confidence and comfort. They excel in building a loyal customer base through digital and in-store interactions, offering personalized experiences based on trust and fit expertise.
A Day in the Life…
Bra Fitting: Conduct bra fittings with customers in the fitting room by measuring for size and providing appropriate fit and style guidance. Nordstrom will provide training on the bra fitting process.
Customer Relationships: Build lasting relationships with customers by providing personalized service and honest feedback.
Sales Goals: Achieve sales goals in-store and digitally using tools like text and social media.
Continuous Learning: Stay updated on fashion and product knowledge through trainings provided by Nordstrom and brand consultants.
Team Collaboration: Work collaboratively with the team to maintain a customer-ready department through tasks like filling orders, stocking, re-merchandising, price markdowns, and light cleaning.
You Own This If You Have…
Communication and People Skills: Excellent ability to connect with customers and contribute to positive team environment.
Empathy, Sensitivity and Body Positivity: Providing a supportive and respectful environment during intimate apparel fittings for diverse customers of all shapes and sizes.
Self-Motivation: Driven to achieve sales goals. Strong interest in using networking and technology to drive sales.
Multitasking and Organizational Skills: Skilled in organization and prioritizing multiple tasks in a fast-paced environment.
Flexible Availability: Willingness to work a flexible schedule based on business needs.
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Applications are accepted on an ongoing basis.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$15.25 - $15.25 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.
Youtube Link:
Director Security Operations
Newton, MA job
Job Purpose
Provide strategic leadership and oversight for Panera's Security Operations function, ensuring the confidentiality, integrity, and availability of enterprise systems and data. Drive the development and execution of security operations strategies, threat management programs, and incident response capabilities to protect Panera's digital ecosystem. Serve as a key advisor on security posture and risk mitigation to third party SOC solutions.
Duties & Responsibilities
The primary responsibilities of this job include, but are not limited to:
Define and execute the vision and roadmap for Security Operations, aligning with enterprise security strategy and business objectives.
Lead and mentor a team of security analysts and engineers, fostering a culture of accountability, innovation, and continuous improvement.
Establish KPIs and metrics to measure operational effectiveness and report progress to leadership.
Oversee advanced threat detection, monitoring, and response capabilities across Panera's digital and internal assets.
Serve as the escalation point for major security incidents, ensuring timely containment, remediation, and communication.
Implement and optimize internal and external Security Operations Center (SOC) processes, leveraging automation and orchestration tools (SIEM, SOAR, EDR).
Drive vulnerability management programs and coordinate remediation efforts across technology teams.
Partner with Security Engineering, IT, and business units to integrate security into technology initiatives and operational workflows.
Act as an escalation with legal, compliance, and audit teams for investigations, litigation holds, and regulatory inquiries.
Champion security awareness programs and briefings on emerging threats and risk trends.
Represent Panera in external security forums, industry groups, and vendor partnerships.
Qualifications (Education & Experience)
Qualifications include:
Bachelor's degree in Information Security, Computer Science, or related field.
10+ years of progressive experience in information security, with at least 5 years in leadership roles.
Proven expertise in Security Operations, threat management, and incident response at enterprise scale.
Strong knowledge of security frameworks (NIST, ISO 27001), risk assessment methodologies, and regulatory compliance.
Experience managing SOC operations and implementing advanced security technologies (SIEM, SOAR, EDR, threat intelligence platforms).
Exceptional communication and leadership skills, with the ability to influence at all organizational levels.
Relevant certifications (CISSP, CISM, GIAC) strongly preferred. Practical experience with PC, Server and LAN Security.
Strong understanding of Security Architecture and Design, Information Security Standards and Technical Security Risk Assessment methodologies
Demonstrated experience in managing incident response and in working with internal and external parties on problem resolution.
Working Conditions
Minimal travel required
Remote work is possible
Physical Requirements
Standard office environment; ability to use computer and communication tools effectively.
Direct Reports
This position will have 4 direct reports
Equal Opportunity Employer: Disabled/Veterans
The compensation range for this position is $207,723-$290,812. The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Butcher - Part Time
Whole Foods job in Bellingham, MA
Performs duties relating to the cutting, preparation, display, and selling of meat products. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
Job Responsibilities
* Cuts, platters, and merchandises products (beef, pork, lamb, veal, poultry).
* Prepares specialty meat merchandise (i.e. sausage, oven ready products, and cured meats).
* Checks product to make sure it meets WFM quality standards.
* Maintains sampling program.
* Monitors and assists in preventing spoilage.
* Mentors and supports assigned Meat Cutter Trainee(s).
* Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
* Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
* Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
* Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
* Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
* Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
* Immediately reports safety hazards and violations.
* Performs other duties as assigned by store, regional, or national leadership.
Job Skills
* Working understanding of Meat team processes and procedures.
* Excellent cutting skills with the ability to bread product down into sub-primal and retail cuts.
* Extensive knowledge of different cuts and cooking techniques of meat and seafood.
* Ability to visually examine products for quality and freshness.
* Capable of accessing information about market conditions and communicating this information to customers.
* Strong to excellent communication skills and willingness to work as part of a team.
* Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
* Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
* Ability to follow directions and procedures; effective time management and organization skills.
* Passion for natural foods and the mission of Whole Foods Market.
* Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
* Understanding of and compliance with WFM quality goals.
Experience
* 14+ months retail experience.
* Successfully completed WFM Butcher Apprentice Program, or an equivalent training program.*
* UK Exceptions may apply
Physical Requirements/Working Conditions
* Must be able to lift 50 pounds.
* In an 8-hour work day: standing/walking 6-8 hours.
* Hand use: single grasping, fine manipulation, pushing and pulling.
* Work requires the following motions: bending, twisting, squatting and reaching.
* Exposure to FDA approved cleaning chemicals.
* Exposure to temperatures: 90 degrees Fahrenheit.
* Ability to work in a wet and cold environment.
* Ability to handle knives and other cutting equipment.
* Ability to work a flexible schedule including nights, weekends, and holidays as needed.
* Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.
The wage range for this position is $16.50-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: **********************************************
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
Bakery Team Member (Service Counter) - Part Time
Whole Foods job in Boston, MA
Provides support as a member of the Bakery team to include receiving and preparing product, maintaining the Bakery area and displays, and selling product in support of WFM standards. Performs all functions related to breaking down deliveries and stocking shelves. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. Team Leaders are required to spend significant time on the floor, engaging with customers, and pitching in to help whenever and wherever needed. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
Job Responsibilities
* Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products.
* Stocks and cleans shelves, bins, and display areas.
* Monitors and prevents spoilage and communicates waste to buyers, Team Leaders, and shift supervisor.
* Maintains back stock in good order.
* Assists with sampling program, keeping sample areas full, clean and appealing.
* Assists with periodic inventory checks.
* Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
* Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
* Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
* Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
* Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
* Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
* Immediately reports safety hazards and violations.
* Performs other duties as assigned by store, regional, or national leadership.
Job Skills
* Ability to sell proactively.
* Ability to learn basic knowledge of all products carried in department.
* Ability to visually examine products for quality and freshness.
* Proactively reads labels and familiarizes oneself on various products.
* Assists with periodic inventory checks.
* Strong to excellent communication skills and willingness to work as part of a team.
* Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
* Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
* Ability to follow directions and procedures; effective time management and organization skills.
* Passion for natural foods and the mission of Whole Foods Market.
* Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
* Understanding of and compliance with WFM quality goals.
Experiences
* No prior retail experience required.
Physical Requirements / Working Conditions
* Must be able to lift 50 pounds.
* In an 8-hour work day: standing/walking 6-8 hours.
* Hand use: single grasping, fine manipulation, pushing and pulling.
* Work requires the following motions: bending, twisting, squatting and reaching.
* Exposure to FDA approved cleaning chemicals.
* Exposure to temperatures: 90 degrees Fahrenheit.
* Ability to work in wet and dry conditions.
* Ability to work a flexible schedule including nights, weekends, and holidays as needed.
* Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
* May require use of ladders.
Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.
The wage range for this position is $17.00-$25.40 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: **********************************************
New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
Seafood Team Member (Service Counter) - Part Time
Whole Foods job in Swampscott, MA
Provides support as a member of the seafood team to include duties related to counter service, stocking, and sanitation in the seafood department. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
Responsibilities
* Ensures a fresh and appealing display by checking quality, keeping cases and shelves clean and well stocked, rotating and removing out-of-date products, filling ice tables, and performing other duties as assigned.
* Maintains accurate department signage and pricing.
* Maintains back stock in good order.
* Maintains a safe, clean and well-organized working and shopping environment.
* Assists with sampling program, keeping sample areas full, clean and appealing.
* Cleans cases, glass, signs, uprights, coolers, smokers, floors, and drains as required.
* Skins, bones, and cooks or smokes fish; boxes up, labels, and dates cooked fish.
* Assists with periodic inventory checks.
* Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
* Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
* Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
* Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
* Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
* Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
* Immediately reports safety hazards and violations.
* Performs other duties as assigned by store, regional, or national leadership.
* Performs other duties as assigned by store, regional, or national leadership.
Knowledge, Skills, & Abilities
* Ability to sell proactively.
* Ability to learn basic knowledge of all products carried in department.
* Ability to visually examine products for quality and freshness.
* Proactively reads labels and familiarizes oneself on various products.
* Assists with periodic inventory checks.
* Strong to excellent communication skills and willingness to work as part of a team.
* Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
* Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
* Ability to follow directions and procedures; effective time management and organization skills.
* Passion for natural foods and the mission of Whole Foods Market.
* Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
* Understanding of and compliance with WFM quality goals.
Desired Work Experiences
* No prior retail experience required.
Physical Requirements / Working Conditions
* Must be able to lift 50 pounds.
* In an 8-hour work day: standing/walking 6-8 hours.
* Hand use: single grasping, fine manipulation, pushing and pulling.
* Work requires the following motions: bending, twisting, squatting and reaching.
* Exposure to FDA approved cleaning chemicals.
* Exposure to temperatures: 90 degrees Fahrenheit.
* Ability to work in a wet and cold environment.
* Ability to handle knives and other cutting equipment.
* Ability to work a flexible schedule including nights, weekends, and holidays as needed.
* Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion
The wage range for this position is $17.00-$25.40 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: **********************************************
New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
Prepared Foods Cook / Food Production - Full Time
Whole Foods job in Sudbury, MA
Performs all functions related to proper food preparation and maintenance of the cold case, fresh pack, salad, and hot bars. Ensures food quality and presentation and performs duties related to stocking and sanitation. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
Responsibilities
* Prepares food items for the cold case, fresh pack, salad, and hot bars according to production sheets.
* Prepares food items according to recipe to ensure quality and consistency.
* Ensures that all prepared items are labeled, dated, covered, monitored for quality and freshness, and rotated.
* Monitors food levels and replenishes in a timely manner.
* Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
* Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
* Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
* Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
* Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards; ensures walk-ins and freezers are clean and organized.
* Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
* Immediately reports safety hazards and violations.
* Performs other duties as assigned by store, regional, or national leadership.
Knowledge, Skills, & Abilities
* Thorough product knowledge.
* Ability to follow a recipe.
* Good understanding of food production and fundamental cooking techniques.
* Good basic math skills.
* Strong to excellent communication skills and willingness to work as part of a team.
* Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
* Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
* Ability to follow directions and procedures; effective time management and organization skills.
* Passion for natural foods and the mission of Whole Foods Market.
* Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
* Understanding of and compliance with WFM quality goals.
Desired Work Experiences
* 6-12 months retail experience.
Physical Requirements / Working Conditions
* Must be able to lift 50 pounds.
* In an 8-hour work day: standing/walking 6-8 hours.
* Hand use: single grasping, fine manipulation, pushing and pulling.
* Work requires the following motions: bending, twisting, squatting and reaching.
* Exposure to FDA approved cleaning chemicals.
* Exposure to temperatures: 90 degrees Fahrenheit.
* Ability to work in wet and dry conditions.
* Ability to work a flexible schedule including nights, weekends, and holidays as needed.
* Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
* May require use of ladders.
Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.
The wage range for this position is $17.50-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: **********************************************
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
Team Leader
Leicester, MA job
The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.
Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.
Essential Duties and Responsibilities (Min 5%)
It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:
Maintain regular and predictable attendance.
Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
Deliver on our promise of Legendary Customer Service through GURA:
Greet the Customer.
Uncover Customer's Needs & Wants.
Recommend Product Solutions.
Ask to Add Value & Appreciate the Customer.
The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
Execute assigned basic, promotional, and seasonal merchandising activities.
Perform Opening/Closing procedures.
Transport and make deposits to bank.
Assess store conditions and assign duties.
Organize and prioritize workflow through the use of the daily planner.
Recovery of merchandise.
Participate in mandatory freight process.
Perform regular and promotional price change activities.
Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition.
Adhere to loss prevention standards and respond to any alarm calls as needed.
Communicate with Team Members on job functions, responsibilities and financial goals.
Operate cash register/computer supervising cash handling procedures.
Assist Team Members on appropriate application of policies and procedures.
Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
Operate Forklift and Baler.
Complete all documentation associated with any of the above job duties.
Obtain license or certifications as needed by the business.
May be required to perform other duties as assigned.
Required Qualifications
Experience:
Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license.
Education
: High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately.
Preferred knowledge, skills or abilities
Basic computer skills.
Ability to read, write, and count accurately.
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Ability to perform and execute principle responsibilities of Team Members.
Working Conditions
Working environment is favorable, generally working inside with moderate noise.
Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
Ability to work outdoors in adverse weather conditions.
Physical Requirements
Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
Ability to occasionally lift or reach merchandise overhead.
Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
Ability to move throughout the store for an entire shift.
Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
Ability to read, write, and count accurately to complete all documentation.
Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
Ability to process information / merchandise through the point-of-sale system.
Ability to handle and be in contact with birds/poultry.
Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
Ability to successfully complete all required training.
Ability to travel as required in support of district needs.
Ability to drive or operate a vehicle for business needs.
This position is non-sedentary.
Ability to successfully complete training and certification for various business needs.
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
Cake Decorator - Full Time
Whole Foods job in Newton, MA
As a Bakery Decorator, you'll be responsible for all duties related to creating and decorating cakes, tarts, pastries, and special-order items. You'll use your artistic talents to build and finish all specialty bakery goods, ensuring that every detail is just right.As a Bakery Decorator, you'll play a critical role in upholding our differentiators by providing outstanding service and delicious treats to our customers that meet our quality standards.In addition to following these procedures, you'll also be expected to support our Core Values and goals, promote companywide, regional, and store programs and initiatives, ensuring strict adherence to all applicable Food Safety and compliance duties required in the department.
Job Responsibilities
* Assemble, fill, and finish/decorate cakes, tarts, select pastry, and special-order bakery items.
* Build, ice, and decorate cakes and other bakery items following standard procedures to meet business demand. Complete production and spoilage records according to standard procedures, adjusting production sheets to maintain sufficient product.
* Prioritize production lists and recommend adjustments as needed.
* Merchandise and showcase products in the sales display case to satisfy and delight customers. Monitor product quality for freshness and ensure proper product rotation within the display case, following standard procedures.
* Provide guidance and support for Bakery Decorator Apprentices and other Team Members.
* Create special order cake designs based on customer preferences.
* Provide excellent customer service, addressing customers' needs in a timely and effective manner, model suggestive selling techniques, answer phones and pages promptly and courteously.
* Maintain, or ensure maintenance of, a clean and sanitary working and shopping environment; maintain equipment in accordance with Whole Foods Market cleanliness and safety standards.
* Perform opening, mid, and closing duties as assigned, ensuring accuracy of signage and pricing.
* Perform other duties as assigned.
Skill Requirements
* Efficient cake and pastry decorating skills, including intermediate piping techniques and the ability to create decorative flowers and borders.
* Understand color theory as it pertains to blending buttercream colors and coordinating complementing palettes.
* Ability to apply proper technique when using all icings, including Swiss Buttercream, American Buttercream, Ganache, Cream Cheese Icing, Whipped Cream, Chantilly, German Chocolate Icing, Fudge Icing, and all varieties of Meringue.
* Ability to follow recipes, directions, and procedures; effective time management and organization skills.
* Advanced knife handling, tool, and equipment safety.
* Basic math skills for recipe conversions and modifications.
* Strong communication skills and willingness to work as part of a team.
* Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
* Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
* Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
Experience
* Minimum of 6-12 months retail or restaurant experience.
* Complete the Bakery Decorator Apprentice training program, or equivalent experience.
* Prior experience within a professional bakery or grocery retail, preferred.
Physical Requirements / Working Conditions
* Must be able to lift 50 pounds.
* In an 8-hour workday: standing/walking 6-8 hours.
* Hand use: single grasping, fine manipulation, pushing and pulling.
* Work requires the following motions: bending, twisting, squatting and reaching.
* Exposure to FDA approved cleaning chemicals.
* Exposure to temperatures: 90 degrees Fahrenheit.
* Ability to work in wet and dry conditions.
* Ability to work a flexible schedule including nights, weekends, and holidays as needed.
* Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
* May require use of ladders.
Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.
The wage range for this position is $17.50-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: **********************************************
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
SR IT Network Solutions Manager
Marlborough, MA job
The Sr. IT Network Solutions Manager is responsible for designing, implementing, and managing the organization's network infrastructure across LAN, WAN, WiFi, and Cloud environments. This role ensures optimal performance, security, and scalability of enterprise networks, with strong focus on Fortinet SD-WAN, Aruba LAN, WiFi, and Data Center connectivity. The position also involves managing vendor relationships, telecom billing, and leading a team of network engineers to support business objectives.
Key Responsibilities:
Network Design & Management
Leads network strategy and operations, ensuring resilient Wi-Fi performance and connectivity across retail store environments and high-volume distribution centers with extensive mobile device usage.
Lead design, implementation, and maintenance of LAN, WAN, SD-WAN (Fortinet), and Aruba WiFi environments.
Oversee Data Center network infrastructure, ensuring high availability, redundancy, and security.
Plan and execute network upgrades, migrations, and optimization projects.
Manage Cloud connectivity (AWS, Azure, GCP, etc.) and hybrid network integrations.
Ensure adherence to network performance, reliability, and security standards.
Operations & Troubleshooting
Monitor network performance and proactively resolve incidents, outages, and capacity issues.
Define and enforce network policies, configurations, and documentation standards.
Collaborate with cybersecurity teams to maintain secure connectivity and implement network segmentation as per industry standards and business requirements.
Vendor & Telecom Management
Manage relationships with network vendors, ISPs, and telecom carriers.
Review, negotiate, and optimize telecom and WAN contracts for cost efficiency.
Oversee telecom billing, invoice validation, and cost allocation.
People & Project Management
Lead, mentor, and develop a team of network engineers and support staff.
Manage project timelines, budgets, and cross-functional coordination for infrastructure initiatives.
Provide strategic input on network architecture, capacity planning, and technology roadmap.
Compliance & Reporting
Ensure compliance with corporate and regulatory security standards and business requirements.
Maintain comprehensive documentation, reports, and performance dashboards.
Support internal and external audits related to network operations.
Required Skills & Qualifications:
Bachelor's degree in computer science, Information Technology, or related field
7-10 years of hands-on experience managing enterprise networks.
Strong knowledge of routing protocols (BGP, OSPF), firewall configurations, and network monitoring tools.
Experience in vendor and contract management, including telecom billing oversight.
Excellent leadership, communication, and stakeholder management skills.
Relevant certifications such as Fortinet NSE 4-7, Aruba Certified Mobility Professional (ACMP), CCNP/CCIE, or AWS/Azure networking certifications preferred.
Proven expertise in:
Fortinet SD-WAN design and deployment.
Aruba LAN, WiFi design and deployment.
Data Center network operations and routing/switching (Cisco/Aruba/Fortinet).
Cloud connectivity (VPN, Direct Connect, ExpressRoute, etc.).
Key Performance Indicators (KPIs):
Network uptime and availability
Incident resolution time and SLA adherence
Network cost optimization through vendor and telecom management
Successful completion of infrastructure projects within time and budget
Team performance, engagement, and skill development
Bakery Order Writer (Buyer / Inventory Replenishment) - Full Time
Whole Foods job in Boston, MA
Orders, replenishes and merchandises bakery, coffee, and juice products and participates in regional programs for purchasing and promotions. Monitors inventory control and replenishes product. Assists in organizing and developing promotional displays and maintaining OTS standards. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
Job Responsibilities
* Replenishes products through proper buying procedures.
* Monitors and acts upon open PO reports for both purchases and credits in an accurate and timely manner.
* Requests and ensures proper signage.
* Controls spoilage/shrink; achieves turn goals; participates in inventory.
* Completes spoilage, sampling, temperature, and sweep worksheets as required.
* Ensures orders for product are timely and accurate to monitor inventory turns.
* Maintains positive working relationship with vendors.
* Oversees customer special order procedure.
* Analyzes and controls product transfers, waste, and spoilage.
* Supports leadership in conducting inventories.
* Maintains financial profitability by meeting and exceeding purchasing and sales targets.
* Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
* Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
* Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
* Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
* Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
* Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
* Immediately reports safety hazards and violations.
* Performs other duties as assigned by store, regional, or national leadership.
Job Skills
* Comprehensive knowledge of bakery, coffee, and juice products.
* Working knowledge and application of all applicable merchandising expectations.
* Ability to educate team on product knowledge and convey enthusiasm.
* Strong basic math skills.
* Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook and ordering systems.
* Strong to excellent communication skills and willingness to work as part of a team.
* Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
* Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
* Ability to follow directions and procedures; effective time management and organization skills.
* Passion for natural foods and the mission of Whole Foods Market.
* Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
* Understanding of and compliance with WFM quality goals.
Experience
* 12+ months retail experience.
Physical Requirements / Working Conditions
* Must be able to lift 50 pounds.
* In an 8-hour work day: standing/walking 6-8 hours.
* Hand use: single grasping, fine manipulation, pushing and pulling.
* Work requires the following motions: bending, twisting, squatting and reaching.
* Exposure to FDA approved cleaning chemicals.
* Exposure to temperatures: 90 degrees Fahrenheit.
* Ability to work in wet and dry conditions.
* Ability to work a flexible schedule including nights, weekends, and holidays as needed.
* Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
* May require use of ladders.
Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.
The wage range for this position is $17.50-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: **********************************************
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.