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Wholesale account executive skills for your resume and career

15 wholesale account executive skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Managed & assisted mortgage brokers ensuring accuracy in data information, quality customer service, and professional demeanor.
- Dedicated and responsible for maintaining, and building relationships with accounts while providing exceptional customer service.
2. Mortgage Brokers
- Created and nurtured new relationships with mortgage brokers throughout Georgia and Florida in a geographic territory previously unsolicited by the company.
- Mortgage Lenders Network Responsible for generating and developing business relationships with mortgage brokers in the Philadelphia and Southern New Jersey markets.
3. Wholesale Accounts
- Originated residential loans and developed new wholesale accounts.
- Opened new wholesale accounts, trained them on unique processes, guided loan submissions through complicated underwriting system.
4. Account Executives
Account executives help build good relationships with new and existing clients. They interact with brand teams and clients, making them the point of contact. A sales development representative responsibilities entail facilitating sales, generating potential leads, and referring customers to the best salesperson. To succeed in this job post, you need to have the best customer service, math, analytical, interpersonal, and communication skills. A bachelor's degree in business marketing, sales, or a similar field fits this role.
- Established and defined territories and successfully mentored less seasoned account executives
- Managed 4 Junior Wholesale account Executives
5. FHA
The Federal Housing Administration (FHA) stands for a government agency in the United States that offers housing insurance to FHA-approved lenders who follow certain conditions.
- Solicited wholesale and mini-correspondent originators for business including FHA, VA, and non-conforming portfolio (Payment Option Mortgage Products).
- Helped clients structure loans for their perspective borrowers to meet FNMA/FHLMC and FHA as well as individual investor's underwriting guidelines.
6. Va
Virtual assistants are the professionals who provide assistance for businesses virtually from remote areas. These individuals are hired by online businesses to perform management and administrative tasks of the company such as marketing, bookkeeping, and many other services. with virtual assistants, businesses can exist and work virtually without any need for a physical office.
- Expanded Guild's FHA/VA client base in San Diego area utilizing extensive contacts in the San Diego territory.
- Serviced 90 active accounts in an area covering Richmond, VA down to Outer Banks, NC.
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CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.
- Improved efficiency and customer satisfaction through implementation of a CRM tool to organize, track and report customer client status.
- Surpassed targeted goal of 300 client touches per week, utilizing CRM system to reach objective.
8. Loan Process
- Adhered to company goal of ensuring strong integrity in the mortgage loan process by personally monitoring applications from origination though funding.
- Coordinated loan processing with underwriters and brokers.
9. Loan Products
- Developed expertise in marketing loan products while proactively growing referral network through office and trade show presentations in assigned territory.
- Handle relationships between bank and outside banks and broker to meet their construction loan, land loan and portfolio loan products.
10. Sales Presentations
- Traveled regularly to broker offices to conduct informational sales presentations on products, underwriting guidelines, and in-house software training.
- Generated sales activity by contacting potential clients, facilitating sales presentations, and preparing and executing marketing proposals.
11. Market Trends
- Monitor market trends and identify future business opportunities and profitability.
- Maintained a strong working knowledge of the mortgage industry including regulations, reforms and market trends.
12. Fannie MAE
- Trained personnel on Fannie Mae's desktop underwriting products and assisted retail loan officers in structuring and submitting mortgage files.
- Established Freddie Mac/Fannie Mae contacts as expert sources for product and account queries.
13. AE
AE stands for account executive, a professional specializing in selling goods and services through face-to-face interactions, calls, or even correspondence. Besides closing sales, they are responsible for handling client accounts, conducting research and analyses to find sales opportunities, developing sales pitches and strategies, reaching out to potential customers, and building positive relationships with clients.
- Supported CP loans nationwide providing the CP training for broker's and AE's.
- Achieve Top 5 status for Non Tenured AE
14. Sales Territory
- Developed high volume sales territory through marketing conventional and government wholesale mortgage products to brokers and correspondent lenders.
- Developed and managed all business opportunities within a defined sales territory.
15. USDA
- Manufactured Homes *USDA *True Rural Homes *Hobby Farms *Farm & Ranch- No min/ max.
- Prepared files for submission to MI companies and USDA.
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What skills help Wholesale Account Executives find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on wholesale account executive resumes?
- Professional skills related to career development competencies such as strong oral & written communication, teamwork & collaboration, leadership, problem-solving ability & creativity, and professional integrity, but we recommend that applicants do not just list these skills. They should provide evidence of how they have used them in their work experience, volunteer experience, academic experience, etc.
-The ability to use technology effectively to solve problems or improve collaboration; this could relate to social media management, computer hardware or software skills, proficiency with general programs like Microsoft Office Suite (also being able to demonstrate the use of these skills in various experiences).
-With diversity, equity, and inclusion becoming more important in 2020, the ability to appreciate different points of view, accept and appreciate different cultural backgrounds & types of identities, and increased awareness of one's own cultural biases and assumptions can also be important to market on a resume.
What wholesale account executive skills would you recommend for someone trying to advance their career?
The way of doing business will be much more technology orientated. Hence graduates should be ready to unskill and upskill their credentials. This time it is necessary to forget the old way of doing business and learn new skills to get a job or stay in a current job. Soft skills have become much more important than before, but a different soft skill set would be essential to interact with future market participants. Thus, a gap year should be utilized to unskill-upskill and enhance relevant credentials by getting into short-long term programs, training, and workshops would be highly recommended.
What type of skills will young wholesale account executives need?
What technical skills for a wholesale account executive stand out to employers?
That said, technical skills related to online presentations, virtual meetings, virtual networking, remote working and the like are hot commodities right now. While most organizations were in the process of adopting many of these technologies and ways of doing business pre-pandemic, the pandemic accelerated the process. Organizations are making it work, but they often don't know best practices or the most efficient means of working in the largely virtual, pandemic environment. Post-pandemic, many of the remote/virtual changes the pandemic brought will stay in some form. Technical skills that support this type of workplace will make applicants stand out to many employers because they need/want to do virtual/remote business better.
What soft skills should all wholesale account executives possess?
List of wholesale account executive skills to add to your resume

The most important skills for a wholesale account executive resume and required skills for a wholesale account executive to have include:
- Customer Service
- Mortgage Brokers
- Wholesale Accounts
- Account Executives
- FHA
- Va
- CRM
- Loan Process
- Loan Products
- Sales Presentations
- Market Trends
- Fannie MAE
- AE
- Sales Territory
- USDA
- Freddie Mac
- Business Development
- Trade Shows
- Product Knowledge
- Business Relationships
- Real Estate
- Loan Programs
- Origination
- Underwriting Guidelines
- Cold Calls
- Broker Relationships
- Wholesale Division
- Account Management
- Loan Submissions
- Business Sales
- Loan Applications
- Loan Pipeline
- Client Relationships
- Credit Unions
- Mortgage Bankers
- Product Offerings
- Loan Packages
- Loan Volume
- Financial Institutions
- Product Guidelines
- Sales Volume
- Automated Underwriting
- Jumbo
- FNMA
- Credit Reports
- Sales Strategies
- FHLMC
- Credit Analysis
Updated January 8, 2025