Wildhorse Resort & Casino jobs - 53 jobs

WAGE RANGE: $15.00-$18.00 OPEN UNTIL FILLED: 1ST PULL DATE, JANUARY 2, 2026 Primary responsibility is the washing of all restaurant dishes, glasses, utensils, pots, pans, and equipment. Completes deep cleaning tasks as posted on a master cleaning schedule. Responsible for equipment maintenance and cleaning. Informs management of any malfunctions of machinery. Is familiar with and follows sanitation rules and regulations. May assist in other areas of the kitchen or restaurant depending on experience and business needs, such as, prep cooking, cleaning and helping bussers. ESSENTIAL JOB FUNCTIONS: Ensure customer satisfaction through prompt, efficient, and friendly service. Wash dishes, glassware, silverware, pots, pans, and utensils. Restock items in an organized manner. Deep cleans kitchen areas as dictated per shift cleaning schedule. Assists in keeping the entire kitchen clean and organized. Daily maintenance of dishwasher equipment and report any deficiencies to the supervisor. Continuous maintenance of dishwasher and kitchen area as being clean and grease-free. During slow times, assist with utility maintenance cleaning as directed. Help bussers empty bus trays at peak times. Take clean dishes, silverware, and all glassware to the dining room as needed. Promotes a clean, safe, and healthy work environment for employees and guests. Promptly reports all concerns to the supervisor. During overload or staff shortage time, may function in a Busser or prep cooking role. Comply with regulatory laws, employee handbook, department policy and procedures, safety codes, etc. When needed, assist in other areas of the kitchen due to business needs. Ensure that the operation of equipment, tools, and materials is handled safely. Promote internal guest service standards through courteous and respectful behavior. PROMOTE QUALITY SERVICE STANDARDS: SAFETY: Ensuring a safe experience by protecting the welfare of all. INTEGRITY: Expecting personal accountability at every level. COURTESY: Creating an exceptional customer service experience for everyone. TEAM: Functioning together to create a cooperative and positive experience. SHOW: Providing flawless experience -a clean and cared-for resort. MINIMUM QUALIFICATIONS: Needs to work with water and chemicals. Able to follow written and oral instructions. Need to read and understand product labels. Need to stand and/or walk for long periods; able to perform repetitive motions with wrist, hands and fingers; able to lift and maneuver 50lbs. Effective communication skills - verbally needed to provide instruction, respond to questions, and have exceptional interpersonal skills and abilities. Available to work all hours, shifts, weekends, and holidays. Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests. Must possess or obtain a food handlers certificate within 30 days of employment. Requires a criminal history background check. Must be at least 18 years of age. PREFERRED QUALIFICATIONS: Three (3) months experience working as a dishwasher. Three (3) months of experience in food services. Ability to work unsupervised.

Responsible for the procurement of a variety of goods and services on a complex and technical level consistent with company policy and procedures. Essential Functions Review and processes Purchase Requisitions. Confers with vendors to obtain product or service information such as price, availability, and delivery. Complies with all Federal, State, and Tribal laws relative to the purchasing function. Selects products and/or services for purchase by testing, observing, or examining items or services rendered. Estimates values according to knowledge of market price. Determines method of procurement such as direct purchase or bid. Prepares informal and formal bid requests. Converts Purchase Requisitions to Purchase Orders. Reviews bid proposals and negotiates contracts within budgetary limitations and scope of authority. Maintains procurement records such as items or services purchased, costs, delivery, product, quality or performance and inventories. Discusses defective or unacceptable goods or services with receiving, personnel, users, vendors, and others to determine root cause problems and take corrective action. Expedites deliveries of goods and/or services to users. Coordinates activities with other departments and outside entities. Process claims with Vendors for damaged materials, monitor invoices for accuracy, and obtain credits where appropriate. Maintains contract and negotiates with Vendors. Keeps informed of new products. Develops new sources of supply. Evaluates vendor performance. Plans and carries out activities within the jurisdiction of the position to ensure prompt placement of orders for materials, supplies, equipment, and other related items in the quantity required when and where needed. Communicates and reports on the status of pending critical purchases to assure management's awareness of any possible delays that might affect planning. Keeps informed on cost of goods, pricing trends, and other matters, knowledge that will result in minimizing cost of purchased items. Remains familiar with UCC regulations as they pertain to the purchasing function. Abides by the STGC guidelines as applicable. Selects and maintains sources of supply using progressive purchasing techniques and methods. Prepares quarterly status report on major purchases and activities. Performs work independently with minimal supervision. Performs other duties assigned by the Purchasing Manager. Requirements Position Qualifications WORKERS IN THIS POSITION MUST BE 21 OR OLDER Competency Statements Decision Making- Ability to make critical decisions while following company policies and procedures. Accuracy- Ability to perform work accurately and thoroughly. Negotiation Skills- Ability to reach outcomes that gain the support and acceptance of all parties with focus on maximizing Casino scarce resources. Communication Skills- Ability to communicate effectively with others verbally and in writing. Working Under Pressure- Ability to complete assigned tasks in stressful situations. Project Management- Ability to organize and direct a project to completion. Organized- Possessing the trait of being organized for following a systematic method of performing a task. Detail Oriented- Ability to pay attention to the minute details of a project or task. Business Acumen- Ability to grasp and understand business concepts and issues. Problem Solving- Ability to find a solution for or to deal proactively with work-related problems. Time Management- Ability to utilize the available time to organize and complete work within given deadlines. Education High School Diploma or GED. Associates Degree, or an equivalent combination of higher education with purchasing experience may be substituted in lieu of degree. Experience Five years purchasing experience, including three years Food and Beverage purchasing experience required. Computer Skills Microsoft Office advanced level in Word, Excel, and Outlook. Enterprise Resource Planning software experience preferred. Certificates & Licenses Must obtain a Siletz Tribal Gaming License. Other Requirements Understanding of the accounting process. Experience in budget analysis. Able to read and understand blueprints, basic construction, and equipment systems. Exposure to a broad range of purchasing activities including negotiations, JIT MRO, value-analysis, supplier relations, contracts, contract administration, UCC, purchasing laws and regulations. Physical Demands Stand Constantly Walk Frequently Sit Frequently Handling/Fingering Constantly Reach Outward Constantly Reach Above Shoulder Occasionally Climb Not Applicable Crawl Occasionally Squat or Kneel Occasionally Bend Frequently Lift/Carry 10 lbs or less Frequently 11-20 lbs Frequently 21-50 lbs Occasionally 51-100 lbs Occasionally Over 100 lbs Not Applicable Push/Pull 12 lbs or less Frequently 13-25 lbs Occasionally 26-40 lbs Occasionally 41-100 lbs Occasionally Other Physical Requirements Vision: Near and Far Sense of Sound Work Environment Work will take place in an office shared with others. The noise level is that of a standard office, multiple conversations taking place, telephones ringing, and printers and fax machine sounds. Some work may take place on the gaming floor. The environment is subject to smoke and the associated affects. Working Conditions Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period. Salary Description $32.00-$44.80

Job DescriptionDescription: Responsible for the preparation and sale of C'Dubs Subs and La Bahia Mexican outlets. Each Team Member will be able to prepare the items ordered to the guest's satisfaction and completing the order at the POS system. Essential Functions Provide excellent guest service. Safe preparation of a variety of foods for the guests per department procedures, supervisor's instructions, and per health code compliance. Maintains clean work areas, equipment, utensils, dishes, and silverware. Stores food in designated containers and storage areas to prevent spoilage. Helps with food prep and stocking of the area. Informs supervisor when supplies are getting low, or equipment is not working properly. Assists cooks and kitchen staff with various tasks as needed. Receives and stores food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas. Accurate cash handling and POS knowledge. Maintain health code regulations. Performs all duties in accordance with Chinook Winds Casino Resort guest service standards. Performs general upkeep to designated area. Identifies & reports any irregular, unsafe or hazardous conditions. Provides input or recommendations for improvements and changes in program processes or services. All other duties as assigned. Requirements: Position Qualifications WORKERS IN THIS POSITION MUST BE 16 YEARS OR OLDER Competency Statements Energetic- Ability to work at a sustained pace and produce quality work. Detail Oriented- Ability to pay attention to the minute details of a project or task. Friendly- Ability to exhibit a cheerful demeanor toward others. Time Management- Ability to utilize the available time to organize and complete work within given deadlines. Education High school diploma or GED preferred. Experience Experience with Point of Sale (POS) systems preferred. Certificates & Licenses Must obtain a Siletz Tribal Gaming License. Must have a Food Handlers Permit within 30 days of start date. Must obtain VIP (Visibly Intoxicated Person) Permit within 45 days of the start date. Other Requirements Knowledge of regulations governing food preparation and service. Basic math skills. Physical Demands Stand Constantly Walk Constantly Sit Not Applicable Handling/Fingering Constantly Reach Outward Constantly Reach Above Shoulder Occasionally Climb Not Applicable Crawl Not Applicable Squat or Kneel Occasionally Bend Frequently Lift/Carry 10 lbs or less Frequently 11-20 lbs Frequently 21-50 lbs Occasionally 51-100 lbs Occasionally Over 100 lbs Not Applicable Push/Pull 12 lbs or less Frequently 13-25 lbs Occasionally 26-40 lbs Occasionally 41-100 lbs Occasionally Other Physical Requirements Vision: Near and Far Sense of Sound Sense of Smell Sense of Taste Work Environment Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects. Working Conditions Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.

Responsible for the preparation and sale of C'Dubs Subs and La Bahia Mexican outlets. Each Team Member will be able to prepare the items ordered to the guest's satisfaction and completing the order at the POS system. Essential Functions Provide excellent guest service. Safe preparation of a variety of foods for the guests per department procedures, supervisor's instructions, and per health code compliance. Maintains clean work areas, equipment, utensils, dishes, and silverware. Stores food in designated containers and storage areas to prevent spoilage. Helps with food prep and stocking of the area. Informs supervisor when supplies are getting low, or equipment is not working properly. Assists cooks and kitchen staff with various tasks as needed. Receives and stores food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas. Accurate cash handling and POS knowledge. Maintain health code regulations. Performs all duties in accordance with Chinook Winds Casino Resort guest service standards. Performs general upkeep to designated area. Identifies & reports any irregular, unsafe or hazardous conditions. Provides input or recommendations for improvements and changes in program processes or services. All other duties as assigned. Requirements Position Qualifications WORKERS IN THIS POSITION MUST BE 16 YEARS OR OLDER Competency Statements Energetic- Ability to work at a sustained pace and produce quality work. Detail Oriented- Ability to pay attention to the minute details of a project or task. Friendly- Ability to exhibit a cheerful demeanor toward others. Time Management- Ability to utilize the available time to organize and complete work within given deadlines. Education High school diploma or GED preferred. Experience Experience with Point of Sale (POS) systems preferred. Certificates & Licenses Must obtain a Siletz Tribal Gaming License. Must have a Food Handlers Permit within 30 days of start date. Must obtain VIP (Visibly Intoxicated Person) Permit within 45 days of the start date. Other Requirements Knowledge of regulations governing food preparation and service. Basic math skills. Physical Demands Stand Constantly Walk Constantly Sit Not Applicable Handling/Fingering Constantly Reach Outward Constantly Reach Above Shoulder Occasionally Climb Not Applicable Crawl Not Applicable Squat or Kneel Occasionally Bend Frequently Lift/Carry 10 lbs or less Frequently 11-20 lbs Frequently 21-50 lbs Occasionally 51-100 lbs Occasionally Over 100 lbs Not Applicable Push/Pull 12 lbs or less Frequently 13-25 lbs Occasionally 26-40 lbs Occasionally 41-100 lbs Occasionally Other Physical Requirements Vision: Near and Far Sense of Sound Sense of Smell Sense of Taste Work Environment Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects. Working Conditions Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.

TITLE: Marketing Manager LAST UPDATED: July 16, 2025 DIVISION: Marketing DEPARTMENT: Marketing REPORTS TO: Marketing Director FLSA STATUS: Exempt COMP LEVEL: 17 ________________________________________________________________ Under the Marketing Director's guidance, this role executes marketing strategies, supports campaign development, and ensures alignment with organizational goals including the following; Implements and directs Customer Development Campaigns and Casino Promotional Programs, creating market awareness to increase market share and gaming revenues; gathers and organizes information on market trends; analyzes casino/player business and completes reports; plans/implements/ evaluates advertising campaigns, player promotions and business development strategies; creates and executes casino promotions and special events; coordinates and manages outside entertainment; evaluates competitor operations; and performs other duties as required. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by this position. Employee(s) may be required to perform position-related tasks other than those specifically listed in this description. Essential Job Functions: * * Creates, implements, and executes promotions (immediate, short, and long-range) to ensure profit growth so that the property retains existing customers and acquires new customers, in accordance with the property marketing plan. * Partners with Database Manager to prepare financial pro forma projections of expected profitability for proposed promotions and reviews the results of past promotions and events. Makes recommendations for the feasibility of repeating or modifying those promotions. * This role collaborates with cross-functional teams (gaming, food & beverage, hotel, entertainment) to deliver integrated marketing initiatives * Has knowledge of and helps plan media and advertising scheduling, external messaging, and marketing strategies. * Prepares and monitors the budget and reviews monthly variance report and expenditures; implements programs and processes to increase revenue and optimize profits. * * Assists the Marketing Director in the development of a strategic marketing plan. * Attends meetings and engages with media partners and outside vendors, including media buying agencies and outside professional service contractors. * Conducts market research to understand guest trends, preferences, and behavior, as well as competitor activities * Works with the creative team and associated processes, * Manages advertising and online marketing programs, creative content, and media schedules. * Manages and directs the VIP Services/Host Department & Players Club to ensure that they focus on the acquisition, retention, reactivation, and growth of our active high worth/premium player base. * Develop a tracking strategy to ensure accountability and productivity levels for host staff and analyze reports to ensure player development is accomplished by staff to meet management expectations. * Oversees public relations and communications roles. * Takes direction and ensures execution of any and all marketing activities as identified by the Marketing Director. * Other duties as assigned Spirit Mountain Standards: * Delivers Spirit Mountain's Spirit of Excellence by consistently modeling attitudes and behaviors in alignment with SMGI's Pride Values, Brand Promise, and Business Vision. * Learns comprehends and complies with all Company and departmental policies and procedures, MICS, gaming regulations, and Title 31 Regulation requirements. * Follows all Corporate and departmental safety policies and procedures. Supervisory Responsibilities: * Provide overall direction, coordination, and evaluation of all employees within the department(s). * Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws and in alignment with SMGI's Pride Values, Brand Promise, and Business Vision. * Interviews, hires, trains, and separates employees. * Plans, assigns, and directs work; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems for employees as well as guests. * Ensures the hiring, training, promoting, assigning, disciplining, and discharging of employees are in accordance with Tribal Law, including without limitation, the Tribal Employment Rights Ordinance (TERO). Required Knowledge of: * Emerging trends in current print, online, and outdoor advertising design, and production. * Radio, television, and multimedia advertising practices. * Elements of effective copywriting and editing. * Print and web design. * Printing production processes. * Supervisory principles, practices, and methods. Required Skill in: * Developing marketing plans and strategies. * Supervising and coordinating the activities of subordinate personnel. * Time management, prioritizing, and multi-tasking. * Maintaining confidentiality of work-related information and materials. * Preparing budgets and monitoring expenses. * Operating computer hardware and software. * Communicating both orally and in writing. * Establishing and maintaining effective working relationships with others. Education, Experience, Licenses, Registrations, and Certifications: * Bachelor's Degree in marketing, public relations, journalism, or advertising or a related field, and six (6) years of casino marketing work experience, or equivalent combination of education, training, and experience. * Valid State of Oregon Driver's License AND eligible for company car insurance. * High-security gaming license issued by the Grand Ronde Gaming Commission. * Must be at least 21 years of age. * Due to the nature of the interactions with other employees and the public we serve, employees may be required to provide documentation of, or receive, certain health vaccinations Environmental Factors and Conditions/Physical Requirements: * Work is performed in an office environment. * Work is subject to standing, walking, sitting, bending, reaching, kneeling, and lifting up to 10 pounds. Equipment and Tools Utilized: * Equipment utilized includes personal computers, standard office equipment, telephone and audio/video equipment, two-way radio, and department vehicles.

Responsible for providing exemplary guest service while dealing. Essential Functions Deals games including any of the following: Blackjack and variations, Craps, Roulette, Three Card Poker, Fortune Pai Gow, Bonus Let it Ride & Ultimate Texas Hold'em. Deals games according to Chinook Winds policies & procedures, NIGC, Tribal policies, State Compact, and Tribal gaming regulations. Protects Chinook Winds assets. Determines that bets are in compliance with table limits. Makes payoffs and collections. Identifies and reports any irregularities in play to supervisors. Provides technical assistance to customers regarding Chinook Winds games such as how to play, rules, limits, etc. Performs all duties in accordance with Chinook Winds Casino Resort customer service standards. Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs, and services. Provides input or recommendations for improvements and changes in processes or services. Other duties as assigned. Note: Can only deal the games in which the Table Games Dealer has current certification. Requirements Position Qualifications WORKERS IN THIS POSITION MUST BE 21 OR OLDER Competency Statements Energetic- Ability to work at a sustained pace and produce quality work. Detail Oriented- Ability to pay attention to the minute details of a project or task. Communication Skills- Ability to communicate effectively with others verbally. Customer Oriented- Ability to take care of the customers' needs while following company procedures. Enthusiastic- Ability to bring energy to the performance of a task. Interpersonal - Ability to get along well with a variety of personalities and individuals. Education High School Diploma or GED preferred. Experience One-year prior dealing experience; or successfully completed dealer school. Must pass a dealing audition. Certificates & Licenses Must obtain a Siletz Tribal Gaming License Must obtain games certifications in all games with the exception of Craps and Roulette within 6 months of being hired. Other Requirements Demonstrated ability in basic mathematical calculations. Dexterity and motor skills to handle chips and cards. Physical Demands Stand Constantly Walk Occasionally Sit Occasionally Handling/Fingering Constantly Reach Outward Constantly Reach Above Shoulder Occasionally Climb Occasionally Crawl Not Applicable Squat or Kneel Occasionally Bend Frequently Lift/Carry 10 lbs or less Frequently 11-20 lbs Frequently 21-50 lbs Occasionally 51-100 lbs Not Applicable Over 100 lbs Not Applicable Push/Pull 12 lbs or less Frequently 13-25 lbs Occasionally 26-40 lbs Not Applicable 41-100 lbs Not Applicable Other Physical Requirements Vision: Near and Far Sense of Sound Work Environment Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects. Working Conditions Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period. Salary Description $16.50-$23.50

Responsible for the cash processing needs for Chinook Winds Gaming, following strict procedures to ensure Chinook Winds assets are protected. The Cage/Player Services cashier is responsible for providing exemplary guest service by greeting guests and providing accurate information on club amenities, current promotions, and general property information. Essential Functions Responsible for maintaining assigned bank funds while protecting company assets. Performs all duties in accordance with Chinook Winds Casino Resort strict policies and procedures. Performs all duties in accordance with Chinook Winds Casino Resort guest service standards. Notify Supervisor of guest complaints and concerns. Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs and services. Cashes jackpot tickets Cuts and counts Casino Chips for redemption. Performs money transactions for checks, cash advances on a credit card and point redemption vouchers. Complies with rules and regulations pertaining to Title 31 of the Bank Secrecy Act through compliance software. Participates in Slot Drop as a runner. Researched and resolve balancing discrepancies. Issuance of Winner Circle cards. Provide information on benefits of club and tier amenities. Accurate group coding of promotions and events. Performs redemptions. Answering phones and call back lists. Accesses the player tracking system and makes edits to the system as necessary. Queries the player tracking database for specific Marketing/gaming information including guest demographics, comments, and needs. Understands and operates the player tracking systems (database) and other related computer systems. Participate in the implementation of promotions. Maintains a working knowledge of Chinook Winds Casino Resort events, promotions, and services. Accesses the player tracking system and makes edits to the system as necessary. Provides input or recommendations for improvements and changes in processes or services. Completes all required paperwork as it applies to job function. All other duties as assigned. Requirements Competency Statements WORKERS IN THIS POSITION MUST BE 21 OR OLDER Communication Skills- Ability to communicate effectively with others verbally. Guest Oriented- Ability to take care of the guests' needs while following company procedures. Enthusiastic- Ability to bring positive energy to the performance of a task. Interpersonal - Ability to get along well with a variety of personalities and individuals. Education High school diploma or GED. Experience Two years of cash handling experience preferred. One year of guest service experience in a high-volume setting. Computer Skills Microsoft Office beginner level including Word, Excel, and Outlook. Knowledge of Excel. 10-key experience. Certificates & Licenses Siletz Tribal Gaming License. Must be able to pass the Title 31 testing. Other Requirements Must have outstanding people skills. Physical Demands Stand Constantly Walk Frequently Sit Occasionally Handling/Fingering Constantly Reach Outward Constantly Reach Above Shoulder Occasionally Climb Not Applicable Crawl Occasionally Squat or Kneel Occasionally Bend Frequently Lift/Carry 10 lbs or less Frequently 11-20 lbs Frequently 21-50 lbs Occasionally 51-100 lbs Occasionally Over 100 lbs Not Applicable Push/Pull 12 lbs or less Frequently 13-25 lbs Occasionally 26-40 lbs Occasionally 41-100 lbs Occasionally Other Physical Requirements Vision: Near and Far Sense of Sound Work Environment Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects. Working Conditions Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period. Salary Description $18.00-$25.50

Provide ongoing maintenance and repair work on all grounds and facilities at Chinook Winds Casino Resort. Essential Functions Repair or replace defective equipment parts using hand tools and power tools and reassemble equipment. Perform routine preventive maintenance to ensure that machines continue to run smoothly, building systems operate efficiently, and the physical condition of buildings does not deteriorate. Inspect drives, motors, and belts, check fluid levels, replace filters, and perform other maintenance actions. Use tools ranging from common hand and power tools, such as hammers, hoists, saws drills, and wrenches, to precision measuring instruments and electrical and electronic testing devices. Assemble, install and/or repair pipe systems and plumbing, machinery, and equipment. Diagnose mechanical problems and determine how to correct them, checking blueprints, repair manuals, and parts catalogs as necessary. Plan and lay out repair work using diagrams, drawings, blueprints, maintenance manuals, and schematic diagrams. Inspect, operate, and test machinery and equipment in order to diagnose machine malfunctions. Record maintenance and repair work performed and the coasts of the work. Clean and lubricate shafts, bearings, gears, and other parts of machinery. Dismantle devices to gain access to and remove defective parts, using hoists, cranes, hand tools, and power tools. Order parts, supplies, and equipment form catalogs and suppliers, or obtain them from storerooms. Adjust functional parts of devices and control instruments, using hand tools, levels, plumb bobs, and straightedges. Paint and repair roofs, windows, doors, floors, woodwork, plaster, drywall, and other parts of building structures. Operate cutting torches or welding equipment to cut or join metal parts. Align and balance new equipment after installation. Inspect used parts to determine changes in dimensional requirements, using rules, calipers, micrometers, and other measuring instruments. Set up and operate machine tools to repair or fabricate machine parts, jigs and fixtures, and tools. Maintain and repair specialized equipment and machinery found in restaurants, laundries, hotels, and offices. Fabricate and repair counters, benches, partitions, and other wooden structures such as sheds and outbuildings. Estimate repair costs. Lay brick to repair and maintain building, walls, arches, and other structures. Perform all other duties as assigned. Requirements Position Qualifications WORKERS IN THIS POSITION MUST BE 21 OR OLDER Competency Statements Customer Orientated- Ability to take care of the customers' needs while following company procedures. Team Orientated- Ability to work well with others to achieve group goals. Detail Oriented- Ability to pay attention to the minute details of a project or task. Technical Aptitude - Ability to comprehend complex technical topics and specialized information. Education High School Diploma or GED preferred. Experience 2 year's experience in painting and drywall repair to including door and window repair and framing. 2 year's experience in plumbing to include fixture installation, drain cleaning, and leak repair. 1 year experience in hotel, motel, or apartment maintenance. Prefer experience with restaurant equipment and refrigeration; appliance, electronic door lock, and vacuum repairs; pool and spa upkeep and repairs. Certificates & Licenses Driver's License preferred. Ability to obtain a High Lift/Scissor Lift certification. Physical Demands Stand Constantly Walk Constantly Sit Occasionally Handling/Fingering Constantly Reach Outward Frequently Reach Above Shoulder Frequently Climb Occasionally Crawl Occasionally Squat or Kneel Frequently Bend Frequently Lift/Carry 10 lbs or less Frequently 11-20 lbs Frequently 21-50 lbs Frequently 51-100 lbs Occasionally Over 100 lbs Occasionally Push/Pull 12 lbs or less Frequently 13-25 lbs Frequently 26-40 lbs Frequently 41-100 lbs Occasionally Other Physical Requirements Vision Sense of Sound Sense of Smell Ability to wear Personal Protective Equipment Work Environment While performing the duties of this job, the employee regularly works near moving mechanical parts and in outside weather conditions. The employee is frequently exposed to wet and/or humid conditions. The employee is occasionally exposed to vibration or risk of electrical shock and exposure to pesticides, grass turf and other potential hazardous materials and substances. The noise level in the work environment is moderate to loud. The environment is subject to smoke and the associated affects. Working Conditions Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period. Salary Description $21.00-$29.80

Wage Range: $15.00-$25.00 Patrols and inspects Wildhorse Resort & Casino properties to maintain order and reports any irregularities to the security supervisor. This position operates in class III games and age or compact restrictions apply. ESSENTIAL JOB FUNCTIONS: Ensure customer satisfaction through prompt, efficient, and friendly service. Patrols/inspects WRC-assigned areas for irregularities or undesirable persons. Actively demonstrates safety and security measures that protect employees, guests, and WRC property. Monitors all activities for unauthorized removal of property. Promptly responds to accident/injury scene, providing first-aid and securing medical assistance as needed. Writes detailed reports on accidents, injuries, property damage, theft, and other business disruptions. Ensure inspection and maintenance of fire suppression systems. Comply with regulatory laws, PP&P, department policy and procedures, safety codes, etc. Observes and report violations of tribal, state, or federal ordinances/laws/regulations, where applicable. Inspects all areas for safety and fire hazards. Reports and logs information appropriately. Guards transfer of Casino assets. Transports employees to alcohol testing, or for medical attention as requested. Records accurate summary of daily activities. Participate in a drop team requiring physical agility and strength to maneuver heavy drop carts. Provide escort into sensitive areas for employees, visitors, and vendors on an as-needed basis. Promotes a clean, safe, and healthy work environment for employees and guests. Promptly reports all concerns to the supervisor. Ensure that the operation of equipment, tools, and materials are handled in a safe manner. Promote internal guest service standards through courteous and respectful behavior. Other related duties as assigned. PROMOTE WRC QUALITY SERVICE STANDARDS: SAFETY: Ensuring a safe experience by protecting the welfare of all. INTEGRITY: Expecting personal accountability at every level. COURTESY: Creating an exceptional customer service experience for everyone. TEAM: Functioning together to create a cooperative and positive experience. SHOW: Providing flawless experience -a clean and cared-for resort. SUPERVISORY AUTHORITY: Limited authority over employees/guests about maintaining order and protection of assets. SIGNATORY ABILITY: Fills and credits for Pit as a runner. Jackpot verification. Keys for table drop, slot drop, and Bad Beat drop. Key distribution. ACCESS TO SENSITIVE AREAS: Pit area upon request. Sensitive areas upon request in compliance with internal controls and job duties. MINIMUM QUALIFICATIONS: Possess a valid driver's license with no history of motor vehicle-related citation or arrest conviction(s) within the last five (5) years in any state per WRC insurance requirements. Needs to manage multiple tasks simultaneously like monitoring/answering radio traffic, maintaining officer status and location logs through data input, and answering/transferring telephone calls. Needs to be familiar with and use basic Microsoft programs (Word, Excel, PowerPoint, etc.) Demonstrate report writing skills and abilities. High School Diploma or GED or Ten (10) years of experience. Obtain a CPR/First Aid certification within 90 days of employment. Customer service experience. Effective communication skills - verbally instructs, responds to questions, and has exceptional interpersonal skills and abilities. Push and maneuver heavy drop carts weighing approximately 600 lbs., for extended periods and lift to 20 lbs. The drop carts are manned by three employees at all times. Needs to walk, sit, and/or stand for up to three (3) hours at a time for the duration of an eight (8) hour shift in a smoke-filled noisy environment; perform repetitive motions with wrists, hands, and fingers; good visual and auditory acuity. Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests. Requires a High-Security Gaming License clearance. Must be at least 21 years of age.

WAGE RANGE: $15.00-$18.00 OPEN UNTIL FILLED: 1ST PULL DATE, JANUARY 16, 2026 Primary responsibility is washing all restaurant dishes, glasses, utensils, and equipment. Ensures a supply of clean dinnerware at all times. Also responsible for equipment maintenance and cleaning and ensures stainless and dishes are clean and grease-free. ESSENTIAL JOB FUNCTIONS: Guest service ensures customer satisfaction through prompt, efficient, and quality staff service. Washes dishes, glassware, silverware, and ashtrays. Restocks into racks and shelves, glassware, dishes, silverware, and ashtrays. Washes bus tubs, and silverware holders, and keeps sanitary all racks and cup holders. Scrape off all soil, rinse items, place in the dishwasher, and wash some items by hand. Daily maintenance of dishwasher equipment and reports any deficiencies to the supervisor. Continuous maintenance of dishwasher and kitchen area as being clean and grease-free. During slow times, assist with utility maintenance cleaning as directed. Helps bussers lift bus trays to the dish area at peak times. Takes clean dishes, silverware, and all glassware to the dining room as needed. Promotes a clean, safe, healthy, and friendly work environment for employees and guests. Promptly reports all concerns to the Supervisor During overload or staff shortage time, may function in a busser role. Ensures compliance requirements are followed through regulatory laws, PP&P, department policies and procedures, codes, etc. Participates and attends designated meetings, training, activities, etc., as directed. Ensures operation of equipment, tools, materials, etc. are handled safely. Promotes internal guest service standards by treating employees with courtesy and respect through a positive attitude. Other duties as assigned. PROMOTE WRC QUALITY SERVICE STANDARDS: SAFETY: Ensuring a safe experience by protecting the welfare of all. INTEGRITY: Expecting personal accountability at every level. COURTESY: Creating an exceptional customer service experience for everyone. TEAM: Functioning together to create a cooperative and positive experience. SHOW: Providing flawless experience -a clean and cared-for resort. MINIMUM QUALIFICATIONS: Customer service experience. Needs to work with water and chemicals. Needs to follow written and oral instructions. Needs to read and understand product labels. Needs to stand and/or walk for long periods; able to perform repetitive motions with wrists, hands, and fingers; and able to lift and maneuver 50 lbs. Effective communication skills - verbally able to provide instruction, responds to questions and has exceptional interpersonal skills and abilities. Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests. Requires a criminal history background check. Must be at least 16 years of age. PREFERRED QUALIFICATIONS: Six months' experience working as a dishwasher. Licensed/certified as a food handler.

TITLE: Cleaning Attendant LAST UPDATED: May 2, 2025 DIVISION: Facility Services DEPARTMENT: Environmental Services REPORTS TO: Cleaning Crew Lead FLSA STATUS: Non-Exempt COMP LEVEL: 4 ________________________________________________________________ Summary: Cleans and maintains casino facilities for area of assignment. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by this position. Employee(s) may be required to perform position-related tasks other than those specifically listed in this description. Essential Job Functions: * Sweeps and mops floors; vacuums carpets * Cleans and replaces ashtrays; removes beverage cups and trash from gaming areas * Wipes down gaming machines; cleans glass doors and windows * Cleans and sanitizes restroom facilities including sinks, toilets, stalls, walls, and mirrors * Monitors and restocks restroom supplies * Removes garbage from trash cans and disposes of waste * Washes and/or steam clean trash cans and compactors * Launders soiled mops and rags * Cleans up spills and bio-hazardous materials * Participates in special cleaning projects as assigned * Responds to general inquiries and provides assistance to guests Spirit Mountain Standards: * Delivers Spirit Mountain's Spirit of Excellence by consistently modeling attitudes and behaviors in alignment with SMGI's Pride Values, Brand Promise, and Business Vision * Learns, comprehends, and complies with all company and departmental policies and procedures, MICS, gaming regulations, and Title 31 Regulation requirements * Follows all Corporate and departmental safety policies and procedures Required Knowledge of: * Custodial processes and procedures * Regulations and standards governing custodial work * Cleaning chemicals and equipment * Safety protocols relative to the handling of cleaning chemicals and hazardous materials Required Skill in: * Performing a variety of custodial functions in a timely and effective manner * Maintaining compliance with health and safety standards * Safely handling cleaning chemicals and operating custodial equipment. * Establishing and maintaining effective working relationships with others Education, Experience, Licenses, Registrations, and Certifications: * High School Diploma or equivalent, and six (6) months cleaning attendant experience, or equivalent combination of education, training, and experience * Low security gaming license issued by the Grand Ronde Gaming Commission * Must be at least 18 years of age * Due to the nature of the interactions with other employees and the public we serve, employees may be required to provide documentation of, or receive, certain health vaccinations * Will be required to pass a pre-employment physical Environmental Factors and Conditions/Physical Requirements: * Work is performed in a gaming environment with exposure to tobacco smoke and noise * Work is subject to frequent walking, intermittent standing, pushing, pulling, bending, reaching, kneeling, repetitive motions, repetitive lifting/moving of up to 50 pounds, * Work involves frequent exposure to cleaning chemicals, bio-hazardous materials, and general hazards from equipment operation; occasional exposure to working at heights when using high lift equipment Equipment and Tools Utilized: * Brooms, mops, chemical containers, vacuums, motorized floor scrubbers, rolling carts, trash carts, ladders, compactors, high-lifts, pressure washers, and two-way radios

WAGE RANGE: $15.00-$18.00 OPEN UNTIL FILLED: 1ST PULL DATE, JANUARY 14, 2026 Responsible for attractively preparing, cooking, and presenting food items. Following set recipes and menu specifications. Always placing customers and safe food handling first. May work in any food outlet depending on business needs. ESSENTIAL JOB FUNCTIONS: Ensures customer satisfaction through prompt, efficient, and friendly service. Cleans and organizes. Creates meals according to menu and recipe as set by the Executive Chef. Ensures that all food items are handled and cooked (if applicable) in a wholesome manner. Constantly maintains the kitchen and supply room in a sanitary and orderly fashion. Informs the supervisor of any kitchen problems. When needed, may assist with inventory, ordering, putting freight away, and/or cleaning. Able to work in a fast-paced, stressful environment and accomplishes tasks promptly. Complies with regulatory laws, employee handbook, department policy and procedures, safety codes, etc. Promotes a clean, safe, and healthy work environment for employees and guests. Promptly reports all concerns to the supervisor. Ensures that the operation of equipment, tools, and materials is handled safely. Promotes internal guest service standards through courteous and respectful behavior. Performs other duties as assigned by the supervisor. PROMOTE WRC QUALITY SERVICE STANDARDS: SAFETY: Ensuring a safe experience by protecting the welfare of all. INTEGRITY: Expecting personal accountability at every level. COURTESY: Creating an exceptional customer service experience for everyone. TEAM: Functioning together to create a cooperative and positive experience. SHOW: Providing flawless experience -a clean and cared-for resort. MINIMUM QUALIFICATIONS: Three (3) months of experience in food services. Functionally literate: to read and follow written recipes/procedures. Licensed/certified as a food handler or completes within 30 days of employment. Need to stand and/or walk for long periods; perform repetitive motions with wrists, hands, and fingers; occasionally lift and maneuver 50 lbs. Effective communications skills - to provide instruction, responds to questions, and has exceptional interpersonal skills and abilities. Available to work all hours, shifts, weekends, and holidays. Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests. Requires a criminal history clearance check. Must be at least 18 years of age. PREFERRED QUALIFICATIONS: Culinary II - Has a good working knowledge of professional kitchen, equipment, and food products. Culinary II - Three (3) months of hot food cooking experience. Culinary I - Maintains effective communication with front/back of house staff on guest service needs/orders. Culinary I - One-year hot food cooking experience or culinary school. Supervisory preferred. Culinary I - Understanding of cooking meats, fish, poultry, vegetables, and grains using different methods.

WAGE RANGE: $18.00-$25.00 Service Desk Technicians are the first point of contact for employees reporting incidents or requesting help. Technicians' primary responsibilities are identifying, documenting, and resolving incidents and service requests. They create, manage, document, and audit computer user credentials and access. They are skilled problem solvers with experience troubleshooting Microsoft Windows computers and understand basic network concepts such as Ethernet and TCP/IP. They are capable of identifying and resolving issues logically and methodically. If technicians are unable to resolve an issue, they are responsible for escalating the issue until a resolution is found. ESSENTIAL JOB FUNCTIONS: Promote exemplary guest service standards through prompt, efficient, and friendly service. Document and respond to incidents and service requests via phone, email, IM, etc. Create, modify, distribute, and audit computer user accounts and access rights. Set up computers and peripheral devices, such as personal computers (PCs), printers, telephones, and battery backups. Verify hardware is functioning, such as personal computers (PC), printers, telephones, and battery backups. Use remote support tools to share screens and computer access with users, and to facilitate and assist vendors in troubleshooting. Install and configure appropriate software. Guide users on Wildhorse's software and hardware usage. Organize and schedule upgrades and maintenance, as outlined or directed. Document incident details and work performed for escalation to senior staff and vendors. Perform data entry as appropriate. Comply with regulatory laws, employee handbook, department policy and procedures, safety codes, etc. Promotes a clean, safe, and healthy working environment for employees and guests. Promptly reports all concerns to supervisor or manager. Ensure that equipment, tools, and materials are operated safely. Promote internal guest service standards through courteous and respectful behavior. Other related duties as assigned. PROMOTE WRC QUALITY SERVICE STANDARDS: SAFETY: Ensuring a safe experience by protecting the welfare of all. INTEGRITY: Expecting personal accountability at every level. COURTESY: Creating an exceptional customer service experience for everyone. TEAM: Functioning together to create a cooperative and positive experience. SHOW: Providing flawless experience -a clean and cared-for resort. SUPERVISORY AUTHORITY: None. SIGNATORY ABILITY: None. ACCESS TO SENSITIVE AREAS: Access and System Logs, User Credentials. Controlled MIS areas. Secured areas within established access procedures. MINIMUM QUALIFICATIONS: Familiarity with web browsers (IE, Chrome, Firefox, Safari) and spreadsheets (Excel, Google Sheets, etc.). One (1) year of applicable IT experience (documenting requests, setting up hardware, installing software, guiding end users, organizing schedules and maintenance, and documenting issues). High School Diploma or GED or ten (10) years of experience. Will lift and maneuver 50 lbs. and work/sit for long periods at work/computer station. Also, perform repetitive motion of arms, wrist, and fingers; and at times move throughout a smoke-filled environment; including bending, lifting, and maneuvering items. And crawl under desks and work in confined spaces. CompTIA A+ certification, or acquire it within 6 months of hire. Must pass 1 test towards certification every 6 months. Excellent personal appearance and hygiene habits. Requires a High-Security Gaming license. Must be at least 21 years of age.

WAGE RANGE: $45K-$85k OPEN UNTIL FILLED: 1ST PULL DATE, JANUARY 21, 2026 Responsible for the supervision and overall performance of the slot department on assigned shifts, including staffing, slot machine operations, guest services, oversight of promotional events as appropriate, and ensuring compliance with all applicable tribal, state, and federal regulations, gaming compacts, and internal controls. Protects the assets of Wildhorse Resort and Casino (WRC) and keeps the Slot Operations Manager and Slot Director apprised of all activities occurring on shift. Serves as the Manager on Duty (MOD), representing casino management in resolving customer and employee disputes or other issues requiring decisions. (See MOD job description) ESSENTIAL JOB FUNCTIONS: Deliver exceptional customer satisfaction through prompt, efficient, and friendly service. Lead and develop team members by overseeing recruitment, onboarding, performance evaluations, coaching, scheduling, and professional growth opportunities. Participation and development of a tribal member workforce. Enforce compliance and operational standards by ensuring adherence to tribal-state gaming compacts, tribal ordinances, internal controls, personnel policies, data privacy regulations (e.g., General Data Protection Regulation equivalents), and departmental protocols, including regular audits and updates to reflect legal changes. Uphold tribal gaming regulations by monitoring operations for compliance with specific tribal laws, reporting requirements, and sovereignty-based guidelines, including coordination with tribal regulatory bodies to address any issues. Monitor gaming floor operations for irregularities, using surveillance tools and data analytics to detect and address potential issues involving guests or staff promptly and fairly. Oversee jackpot verification and payouts by confirming accuracy of documentation, secure fund transfers, and compliance with anti-money laundering (AML) standards, leveraging digital verification tools for efficiency. Address variances and procedural issues by reviewing staff performance metrics, providing corrective feedback, and implementing accountability measures to maintain operational integrity and prevent fraud. Promote effective communication and collaboration across teams through regular meetings, digital platforms (e.g., Microsoft Teams), and cross-functional training. Maintain operational awareness by analyzing daily reports, logs, progressive metrics, and key performance indicators (KPIs) using data visualization tools to inform real-time decision-making. Resolve guest concerns professionally by employing de-escalation techniques, empathy-driven approaches, and follow-up protocols to enhance guest loyalty and satisfaction. Authorize comps and amenities under established guidelines, incorporating data on guest behavior to personalize offerings while promoting responsible gaming practices. Support promotions and events by assisting the marketing department as needed with shift activities such as tournaments and initiatives, while encouraging a marketing-forward mindset among staff. Prioritize health and safety by always maintaining vigilance for the well-being of guests and employees, including identifying and addressing trip hazards, properly stanchioning off work areas, carefully handling bio-hazard incidents, overseeing the safe handling of equipment, and enforcing health protocols like sanitation. Champion internal service excellence through courteous and respectful interactions. Engage in professional development by attending required meetings, trainings, and industry webinars on topics like cybersecurity, responsible gaming, and emerging technologies. Ensure that the operation of equipment, tools, and materials is handled safely. Perform other duties as assigned, adapting to evolving business needs while upholding ethical standards and work-life balance considerations. PROMOTE WRC QUALITY SERVICE STANDARDS: SAFETY: Ensuring a safe experience by protecting the welfare of all. INTEGRITY: Expecting personal accountability at every level. COURTESY: Creating an exceptional customer service experience for everyone. TEAM: Functioning together to create a cooperative and positive experience. SHOW: Providing flawless experience -a clean and cared-for resort. SUPERVISORY AUTHORITY: Slot staff on shift, including technicians. MOD responsibilities. SIGNATORY ABILITY: Slot Floor Keys. Slot Floor Impress Bank. Jackpot Payouts. Jackpot Checks. Slot Supervisor Keys. ACCESS TO SENSITIVE AREAS: Employee satellite Files. Machine files. Count room. MINIMUM QUALIFICATIONS: Three (3) years of work experience in slots. Two (2) years' experience as a supervisor with full supervisory responsibilities. High School Diploma or GED or ten years' experience. Demonstrated ability in positive Customer service with all kinds of individuals, specifically gaming patrons. Ability to work independently on a computer using Word, Excel, and email applications. Flexible schedule, able to work all shifts, weekends, and holidays. Effective communication skills - verbally able to provide instruction, respond to questions, and have exceptional interpersonal skills and abilities. Excellent personal appearance and hygiene habits. Need to stand and/or walk for long periods in a noisy environment; performs repetitive motions with wrists, hands, and fingers. Requires a High-Security Gaming License clearance. Must be at least 21 years of age. PREFERRED QUALIFICATIONS: Gaming Management Certificate or degree in a closely related field.

WAGE RANGE:$45K-85k The position of Accountant is an entry-level accounting position that will perform general accounting functions and maintain accounting records. Responsible for tracking and recording all fixed asset purchases. Assists with the preparation and distribution of all financial statements. Assists with the preparation of a variety of regulatory reports. ESSENTIAL JOB FUNCTIONS: Ensure customer satisfaction through prompt, efficient, and friendly service. Maintain all fixed asset records from purchase to disposal. Calculate and post depreciation by GAAP and WRC Fiscal Policy. Assist with payroll processing, posting, and reconciliation of payroll accounts to the general ledger. Assist with the preparation of monthly financial statements and related documents. Assist in the distribution of Financial Reports to Wildhorse Resort (WRC) management and the Confederated Tribes of the Umatilla Indian Reservation (CTUIR). Analysis and reconciliation of general ledger accounts and the preparation of adjusting journal entries. Assist with the external audit. Assist with the monthly and year-end closing of the books. Assist with the preparation of a variety of regulatory reports. Assist the Controller and Finance Management with other financial duties as directed. Comply with regulatory laws, employee handbook, department policy and procedures, safety codes, etc. Promote internal guest service standards through courteous and respectful behavior. Promotes a clean, safe, and healthy work environment for employees and guests. Promptly reports all concerns to the Supervisor. Ensure that the operation of equipment, tools, and materials is handled safely. Performs other duties as assigned. WRC QUALITY SERVICE STANDARDS: SAFETY: Ensuring a safe experience by protecting the welfare of all. INTEGRITY: Expecting personal accountability at every level. COURTESY: Creating an exceptional customer service experience for everyone. TEAM: Functioning together to create a cooperative and positive experience. SHOW: Providing flawless experience -a clean and cared-for resort. SUPERVISORY AUTHORITY: None SIGNATORY ABILITY: Journal Entry approvals ACCESS TO SENSITIVE AREAS: All areas of Finance. MINIMUM QUALIFICATIONS: Bachelor's degree in accounting, Finance, or Business Administration with at least one (1) year of accounting experience working in an accounting office or an accounting firm, OR associates degree in accounting or finance and five (5) years of accounting experience, OR eight (8) years of accounting experience in a variety of accounting roles. A strong understanding of the full accounting cycle. Experience preparing journal entries. Excellent analytical and organizational skills. Demonstrate computer proficiency with spreadsheets, accounting software, and report programs. Effective communication skills - verbally and written to provide instruction, respond to questions, and have exceptional interpersonal skills and abilities. Work/sit for long periods at work/computer station and perform the repetitive motion of arms, wrist, and fingers; and at times, move throughout a noisy environment. Promote internal guest service standards through courteous and respectful behavior. Excellent personal appearance and hygiene habits. Requires a High-Security Gaming License clearance. Must be at least 21 years of age.

STARTING WAGE RANGE: $65K-$100K The Finance Accounting Manager is responsible for overseeing and managing the daily operations of the Accounting Department. This includes supervision of payroll, general accounting, accounts payable, Responsible for ensuring accuracy, compliance, and timely financial reporting. The Accounting Manager plays a key leadership role in maintaining the financial integrity of the enterprise and supports strategic decision-making by providing accurate and timely financial data. ESSENTIAL JOB FUNCTIONS: Directs and supervises staff in various accounting roles including payroll and accounts payable. Ensures compliance with all applicable laws, regulations, gaming regulations, internal controls, and policies, including those established by the Tribal Gaming Commission. Assists with preparation of monthly, quarterly, and annual financial statements and reports for internal and external stakeholders. Coordinates and reviews the month-end and year-end closing process. Works closely with department heads to provide financial insight, budget support, and variance analysis. Develops, implements, and monitors accounting procedures and internal controls. Maintains accurate general ledger, account reconciliations, and journal entries. Oversees payroll processing to ensure accuracy, timeliness, and compliance with tribal, federal, and state laws. Oversees accounts payable to ensure accurate and timely payment of invoices and maintenance of vendor records. Prepares for and supports financial and gaming audits (internal and external), including audit schedules and responses. Provides leadership and professional development opportunities for accounting staff. Supervision of staff to include hiring, scheduling, leave approval, performance counseling, evaluation, operational orientation, and staff training and development. Participation and development of a tribal member workforce. Collaborates with IT and other departments to maintain and improve financial systems. Participates in strategic planning, forecasting, and budgeting processes. Promote a clean, safe, and healthy work environment for employees and guests. Promptly report concerns to the supervisor. Ensure that the operation of equipment, tools, and materials is handled safely. Promote internal guest service standards through courteous and respectful behavior. Other related duties as assigned by the Controller. PROMOTE WRC QUALITY SERVICE STANDARDS: SAFETY: Ensuring a safe experience by protecting the welfare of all. INTEGRITY: Expecting personal accountability at every level. COURTESY: Creating an exceptional customer service experience for everyone. TEAM: Functioning together to create a cooperative and positive experience. SHOW: Providing flawless experience -a clean and cared-for resort. SUPERVISORY AUTHORITY: Supervise various accounting staff. SIGNATORY ABILITY: Office correspondence. General ledger journal entries. Personnel/payroll forms i.e., counseling, and daily time and attendance, performance appraisals, and incident. ACCESS TO SENSITIVE AREAS: All areas in accounting, cage, and count areas as required and authorized. MINIMUM QUALIFICATIONS: Bachelor's degree in Accounting, Finance, or Business Administration with at least one year of accounting supervisory experience working in an accounting office or an accounting firm OR associate degree in accounting/finance AND five (5) years of accounting experience in progressively more responsible positions. Knowledge of generally Accepted Accounting Principles (GAAP), Title 31, and relevant gaming compliance requirements. Experience with financial systems, payroll software, and Microsoft Excel. Ability to maintain strict confidentiality and demonstrate integrity in handling sensitive information. High School Diploma or GED. Or ten years' experience. Demonstrate computer proficiency with spreadsheets, accounting software, and report programs. Communicate efficiently and effectively with others - written, verbal, aural, and interpersonal skills & and abilities. Work/sit for long periods at work/computer station; perform the repetitive motion of arms, wrists, and fingers; and at times, move throughout a noisy environment. Excellent personal appearance and hygiene habits. Requires a High-Security Gaming License clearance. Must be at least 21 years of age. PREFERRED MINIMUM QUALIFICATIONS CPA or MBA Experience in a casino, hospitality, or tribal government enterprise.

TITLE: Representative I LAST UPDATED: September 13, 2022 DIVISION: Marketing DEPARTMENT: Player Services REPORTS TO: Shift Supervisor FLSA STATUS: Non-Exempt COMP LEVEL: 4 _______________________________________________________________ Summary: Enrolls guests into the Casino's player's club and disseminates information to guest. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by this position. Employee(s) may be required to perform position-related tasks other than those specifically listed in this description. Essential Job Functions: * Enrolls guests into the Casino's player's club; replaces and reprints membership cards. * Exchanges coupons for gifts and tickets. * Solicits new accounts by walking the gaming floor and talking with guests and providing gaming assistance. * Responds to complaints and provides professional and positive guest interactions. * Updates account information. * Rings up redemptions for eateries, gift shop, gas and cash. * Monitors inventory and requisitions new stock. * Accurately explains all promotions and events to guests and fellow employees. * Door greeting. * Assists with slot tournaments & concerts. * Handles concert ticket sales with cash banks. * Performs Call Center duties including but not limited to; answering phones, assisting guests with registration for events and reservations when needed * Assists with promotions and giveaways. * Takes jackpot photos. * Attends all mandatory meetings. Spirit Mountain Standards: * Delivers Spirit Mountain's Spirit of Excellence (SOE) by consistently modeling attitudes and behaviors in alignment with SMGI's Pride Values, Brand Promise, and Business Vision. * Learns comprehends and complies with all Company and departmental policies and procedures, MICS, gaming regulations, and Title 31 Regulation requirements. * Follows all Corporate and departmental safety policies and procedures. Required Knowledge of: * Practices, procedures, and processes related to Casino gaming operations. * Computer hardware and software applications. * Principles, practices, and methods of management and supervision. Required Skill in: * Responding to guests' inquiries and providing guest service. * Operating computer hardware and software applications. * Communicating both orally and in writing. * Establishing and maintaining effective working relationships with others. Education, Experience, Licenses, Registrations, and Certifications: * High School Diploma or equivalent, and one (1) year guest service and computer work experience, or equivalent combination of education, training, and experience. * High security gaming license issued by the Grand Ronde Gaming Commission. * Must be at least 21 years of age. * Due to the nature of the interactions with other employees and the public we serve, employees may be required to provide documentation of, or receive, certain health vaccinations. Environmental Factors and Conditions/Physical Requirements: * Work is performed in an office and Casino work environment, regularly exposed to tobacco smoke and loud noise. * Work is normally subject to standing, walking, bending, reaching, kneeling, and occasional lifting up to 40 pounds. * Frequent use of hands and fingers to grasp, handle, reach, and type. Equipment and Tools Utilized: Equipment utilized includes personal computer, standard office equipment, telephone, audio/video equipment, two-way radio, and department vehicles

TITLE: Slot Technician I LAST UPDATED: October 9, 2024 DIVISION: Gaming DEPARTMENT: Slot REPORTS TO: Technician Supervisor FLSA STATUS: Non-Exempt COMP LEVEL: 8 ________________________________________________________________ Summary: Assists in the maintenance and repair of slot machines and other gaming and non-gaming-related equipment. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by this position. Employee(s) may be required to perform position-related tasks other than those specifically listed in this description. Essential Job Functions: * Assists other technicians in the diagnosis and repair of faulty slot machines and other gaming and non-gaming-related equipment. * Maintains and cleans machines; replaces worn parts. * Responds to calls from the gaming floor regarding malfunctioning machines. * Cleans and repairs spare parts in the shop in order to keep parts available to repair machines. * Moves slot machines to various locations on the gaming floor; runs wires. * Maintains documentation of repairs; completes shift logs, preventative maintenance logs, and other forms and documents. Spirit Mountain Standards: * Delivers Spirit Mountain's Spirit of Excellence (SOE) by consistently modeling attitudes and behaviors in alignment with SMGI's Pride Values, Brand Promise, and Business Vision. * Learns comprehends and complies with all Company and departmental policies and procedures, MICS, gaming regulations, and Title 31 Regulation requirements. * Follows all Corporate and departmental safety policies and procedures. Required Knowledge of: * Processes, principles, and procedures of mechanical and electrical maintenance and repair. * Theory and methods of electrical and electronic gaming operations. * Computer hardware and software applications. Required Skill in: * Troubleshooting and diagnosing mechanical and electrical malfunctions. * Reading and interpreting wiring diagrams, schematic drawings, and technical manuals. * Operating computer hardware and software applications. * Oral and written communication. * Establishing and maintaining effective working relationships with others. Education, Experience, Licenses, Registrations, and Certifications: * High School Diploma, and six (6) months of electronic or mechanical maintenance and/or repair experience, or equivalent combination of education, training, and experience. * Must successfully pass a test to demonstrate knowledge of mechanical and electrical maintenance and repair. * High-security gaming license issued by the Grand Ronde Gaming Commission. * Must be at least 21 years of age. * Due to the nature of the interactions with other employees and the public we serve, employees may be required to provide documentation of or receive, certain health vaccinations. Environmental Factors and Conditions/Physical Requirements: * Work is performed in a repair shop and gaming environment, with occasional exposure to tobacco smoke and loud noise. * Work is subject to sitting, standing, walking, bending, reaching, kneeling, and lifting up to 100 pounds. * Work is subject to frequent use of hands to finger, handle, feel, and reach with hands and arms. Equipment and Tools Utilized: * Equipment utilized includes a personal computer, standard office equipment, and hand tools used in the installation/maintenance/repair of slot machines, electronic test equipment, audio/video equipment, telephone, two-way radio, hand trucks, and department vehicles.

Summary: Supervises and coordinates the activities of the cooking staff within a high volume casino food operation (including but not limited to Deli, Employee Dining Room, Restaurant/Lounge, Banquets & multiple Casual Dining venues). The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by this position. Employee(s) may be required to perform position-related tasks other than those specifically listed in this description. Essential Job Functions: * Supervises,and monitors daily operations within assigned food area; ensures quality of food and appropriate staffing levels. * Prepares schedules for employees including work shifts, lunches and breaks. Ensures area is properly staffed. * Monitors activities of other staff and provides instructions in the finer points of cooking; follows general standards per the department and position; trains new employees and monitors training by training buddies. * Performs or assists other staff in performing duties, such as cooking, carving meat, preparing dishes and sauces and/or cleaning areas. * In association with the Executive Chef, plans and develops menus. * Tests new products and recipes and reviews kitchen operations for improvements in the food production area. * Conducts standard operating training for kitchen personnel, including sanitation and food production. * Calculates food costs for restaurant menus; maintains costs control records; reviews food and labor costs with the Executive Chef and/or the Food & Beverage Manager. * Monitors guest satisfaction of food; resolves any problems that occur during assigned shift. * Performs administrative duties such as assisting with interviewing and performance evaluations, preparing memos, documents and reports, and reviews food and labor costs with the Executive Chef and/or Food and Beverage Manager. * Requisitions supplies, prepares inventories as requested, tracks products delivered and ensures proper billing of items. * Completes HACCP reports, monitors time and temperature recording. Spirit Mountain Standards: * Delivers Spirit Mountain's Spirit of Excellence by consistently modeling attitudes and behaviors in alignment with SMGI's Pride Values, Brand Promise and Business Vision. * Learns, comprehends and complies with all Company and departmental policies and procedures, MICS, gaming regulations and Regulation Chapter 5 requirements. * Follows all Corporate and departmental safety policies and procedures. Supervisory Responsibilities: * Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws and in alignment with SMGI's Pride Values, Brand Promise and Business Vision. * Interviews and trains employees. * Plans, assigns, and directs work, appraises performance, rewards and disciplines employees; addresses complaints and resolves problems for employees as well as guests. * Makes recommendations to the Manager and Director for hiring and staff separations in accordance with company policies. Required Knowledge of: * Standard menu and recipe planning and development. * Principles, practices, and processes of food preparation and delivery. * Principles, practices, and processes of safe food handing. * Principles, practices, and processes of inventory control and ordering systems. * Methods and strategies of calculating and monitoring food production costs. * Computer hardware and software applications. * Supervisory principles, practices and methods. Required Skill in: * Preparing food, food products, and menus. * Testing and creating new recipes. * Recognizing and correcting situations that are unhealthy or may lead to poor guest * Monitoring and providing guest * Operating computer hardware and software applications. * Supervising, leading, and delegating tasks and authority. * Communicating both orally and in writing. * Establishing and maintaining effective working relationships with others. Education, Experience, Licenses, Registrations, and Certifications: * Associate's Degree in culinary arts or a related field, and three (3) years high volume cooking experience, one (1) year supervisory experience, or equivalent combination of education, training and experience. * Low security gaming license issued by the Grand Ronde Gaming Commission. * Must have up to date/current ServSafe Food Manager Certificate * Must be at least 21 years of age. Environmental Factors and Conditions/Physical Requirements: * Work is performed in a food service environment with routine exposure to wet and/or humid conditions, fumes or tobacco smoke and occasional exposure to extreme cold or heat and potentially toxic or caustic chemicals. * Subject to high levels of noise. * Work is subject to frequent standing and walking, with occasional sitting, bending, reaching, kneeling and lifting up to 50 pounds. * Work is subject to frequent use of hands and arms to finger, handle, feel and reach. Equipment and Tools Utilized: * Equipment utilized includes personal computer, standard office equipment, hand tools used in the preparation and processing of food including ovens, burners, broilers, deep fryers, pots, pans, skillets, slicers, steamers, mixers, food processors, knives and other cooking utensils, telephones and two-way radios.