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Become A Will Call Clerk

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Working As A Will Call Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $33,779

    Average Salary

What Does A Will Call Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Will Call Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Will Call Clerk jobs

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Will Call Clerk Demographics

Gender

Female

75.7%

Male

23.0%

Unknown

1.3%
Ethnicity

White

76.3%

Hispanic or Latino

17.2%

Asian

5.2%

Unknown

0.9%

Black or African American

0.4%
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Languages Spoken

Spanish

83.3%

Polish

8.3%

French

8.3%

Will Call Clerk Education

Schools

University of Phoenix

13.8%

Davidson County Community College

6.9%

Southern Illinois University Carbondale

6.9%

Shawnee State University

6.9%

Georgetown University

6.9%

Texas State University

6.9%

Western Michigan University

6.9%

University of Connecticut

3.4%

Texas Southern University

3.4%

Suffolk County Community College

3.4%

Santa Fe Community College

3.4%

Ultimate Medical Academy - Clearwater

3.4%

Schoolcraft College

3.4%

Elizabeth City State University

3.4%

Central New Mexico Community College

3.4%

Illinois State University

3.4%

University of the District of Columbia

3.4%

Fort Valley State University

3.4%

University of Houston - Clear Lake

3.4%

Northern Arizona University

3.4%
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Majors

Business

21.7%

Health Care Administration

10.4%

Medical Assisting Services

6.6%

Criminal Justice

6.6%

English

5.7%

Psychology

4.7%

Computer Science

4.7%

Legal Support Services

4.7%

Sociology

3.8%

Computer Information Systems

3.8%

General Studies

3.8%

Public Administration

3.8%

Education

3.8%

Liberal Arts

3.8%

Nursing

2.8%

Medical Technician

1.9%

Biology

1.9%

Finance

1.9%

Cosmetology

1.9%

Real Estate

1.9%
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Degrees

Other

38.3%

Bachelors

25.5%

Certificate

12.1%

Associate

11.3%

Masters

9.2%

Diploma

2.8%

License

0.7%
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Top Skills for A Will Call Clerk

StellarCustomerServiceDataEntryDescribeProductsPhoneCallsWillCallOfficeSuppliesEnsureCustomerSatisfactionOutboundCallsSortPatientAppointmentsSchedulingAppointmentsCompanyPoliciesCustomerInformationAccurateDemographicInformationDailyActivitiesCustomerIssuesCustomerComplaintsPaymentArrangementsTelephoneCallsCustomerCalls

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Top Will Call Clerk Skills

  1. Stellar Customer Service
  2. Data Entry
  3. Describe Products
You can check out examples of real life uses of top skills on resumes here:
  • Performed general office duties; copying, faxing, scanning, data entry and answered phones.
  • Screen phone calls to determine needs of caller.
  • Will Call (Accounting Dept.
  • Filed charts and maintained office supplies for employees and department.
  • Performed outbound calls to customers regarding collection activity of account.

Top Will Call Clerk Employers

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