This opening is a lead dentist role, Managing Clinical Director. At Aspen Dental, we put You 1st, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). Our best-in-class learning and development training program, competitive compensation, and flexible scheduling will help you thrive in your dental career. Let us handle your business and administrative tasks, so you can focus on what you do best: providing exceptional patient care.
*Job Type: *Full-time
*Salary:*
**$200-300K+ / Year**
*At Aspen Dental, we put You 1st. We offer:*
* An income potential that's twice as high as the average private practice*
* Full-time and flexible scheduling to suit your lifestyle and career goals**
* The opportunity to own your practice through the Practice Ownership Program
* Unlimited access to free continuing education (live and online) to keep your skills and knowledge up to date
* A cutting-edge surgical training center to expand your scope of practice
* A fun and supportive culture that encourages collaboration and innovation
* A generous benefits package that includes paid time off, health, vision, and 401(k) savings plan
* Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more
*Source: ADA Health Policy Institute 2017 Survey of Dental Practice.
**May vary by independently owned and operated Aspen Dental location.
*You'll achieve success by:*
* Leading a patient-centric team that respects your clinical judgment and leadership
* Assuming excellent quality of care for all patients while adhering to the highest standards of dental practice ethics and professionalism
* Conducting comprehensive full mouth exams and diagnosing dental conditions
* Offering treatment planning options and discussing them with patients
* Providing high-quality clinical treatments with excellence and efficiency
* Maintaining an awareness of the budget and working in conjunction with Operations team to attain financial objectives
* Mentoring and coaching new dentists and an entire team of dental professionals
* Keeping abreast of new developments in dentistry through continued education and professional development
* Networking with professional groups, dental associations, and dental societies to represent Aspen Dental-branded practices in the greater community
*Qualifications:*
* Must be a DDS or DMD from an accredited school
Additional Job Description
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$200k-300k yearly 3d ago
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PACT Representative I
Aurora Health Care 4.7
Remote or Winston-Salem, NC job
Department:
12705 Enterprise Corporate - Patient Access & Care Team: NC/GA Operations
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Shift Monday-Friday. 8 a.m. - 5 p.m. or 9 a.m. - 6 p.m.
Pay Range
$21.85 - $32.80
Major Responsibilities:
Uses facility/provider information and established policies and procedures to seamlessly link the patient experience between PACT and the practice site.
Uses resources and critical thinking skills to assist inbound callers. Makes outbound calls when required or when follow up is deemed necessary.
Has the ability to recognize complex problems and questions and escalates for resolution when needed. Performs basic technical troubleshooting in connection to online applications, systems, or access as requested to resolve issues.
Responsibilities include scheduling patient appointments and coordinating cancellations, reschedules, and additions to schedules. Obtains demographic and insurance information and verifies insurance coverage. Ensures insurance and patient information obtained is complete and accurate, updating information if necessary, applying acquired knowledge of government and third-party payer requirements.
Completes all essential forms, obtains necessary information, such as patient demographic and insurance information. Verifies and updates the medical record with patient information.
Identifies emergent calls based on information provided by caller and department procedures. Follows the process for immediate transfer to Registered Nurse for triaging. Responsible for competency in and adherence to guidelines for emergency situations and critical call handling.
Determines the needs of patients calling the call center which results in routing patients for triage, scheduling, rescheduling, and canceling appointments, submitting medication refill requests for evaluation, and paging providers and facilities as appropriate.
Provides customer service per established departmental standards as measured by patients on post call survey. Asks clarifying questions, presents options or solutions, and understands the level of complexity of the call, escalating only those situations necessary for resolution.
Assists with organizational marketing efforts by providing associated information and referral to customer, while maintaining appropriate records for documentation. Conducts regular reporting and updating of the provider and marketing databases.
Performs additional duties based on department needs.
Maintains knowledge and efficient utilization of all information systems utilized by the department.
Licensure, Registration, and/or Certification Required:
None
Education Required:
High School Graduate
Experience Required:
Typically requires 0 -1 year experience in a call center, healthcare or other applicable customer service-related area
Knowledge, Skills & Abilities Required:
Knowledge of customer service and ability to work with a variety of patients and patient situations. Ability to follow workflows while operating in a structured environment
Basic knowledge of medical terminology is helpful but not required.
Basic understanding of computers and desktop software packages.
Ability to work in a fast-paced environment, handling a variety of customer/patient needs.
Basic multitasking and problem-solving skills, as well as organization and prioritization skills.
Ability to use/manage a multiple-line telephone system.
Demonstrated ability for analysis, logical thinking, accuracy and concern for detail.
Strong verbal communication skills and ability to interact with a diverse customer population.
Ability to provide excellent customer service and follow up. Ability to communicate with customers/patients while researching and documenting the interaction on multiple systems.
Ability to work with a variety of customers and actively listen to successfully determine the customer's needs. Ability to resolve customer issues.
Ability to work a variety of hours based on departmental business needs.
Physical Requirements and Working Conditions:
Must have functional vision, touch, speech, and hearing.
Required to sit most of the workday.
Operates all equipment necessary to perform the job.
Exposed to normal office environment and/or remote work environments
This indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
$21.9-32.8 hourly Auto-Apply 3d ago
Payor Specialist- Atrium Health CMC Remote PRN
Aurora Health Care 4.7
Remote or Charlotte, NC job
Department:
11972 Regional Non Enterprise Corporate - Resource Center
Status:
Part time
Benefits Eligible:
No
Hours Per Week:
0
Schedule Details/Additional Information:
PRN Variable
Pay Range
$21.45 - $32.20
Ability to work as PRN with varied hours 8a-5p
Prefer Payor and authorization/ denial background.
M-F 8a-5p
Essential Functions
Communicates clinical information and negotiates with payors to obtain authorization for appropriate level of care and length of stay. Ensures payor and customer satisfaction through effective communication and positive customer service skills at all times.
Provides prompt feedback regarding payor determinations to appropriate staff. Obtains preferred provider and benefit information for home care, DME and post acute services.
Maintains and enters certification information in appropriate information system.
Communicates any change in payor information to Outcomes Manager/Care Coordinator. Documents changes appropriately.
Physical Requirements
Must be able to handle fast paced environment. Must have the ability to communicate clearly in English both verbally and in writing. Must be able to lift a minimum of 10 pounds. Intact hearing and sight with or without assistive devices. This position requires long periods of sitting phone use. Repetitive wrist motion.
Education, Experience and Certifications
High School Diploma or GED required; Associates Degree or Bachelor's Degree preferred. Experience with Third Party Reimbursement or Utilization Management and knowledge of medical terminology preferred.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
$21.5-32.2 hourly Auto-Apply 3d ago
Executive Recruitment Senior Researcher
Aurora Health Care 4.7
Remote job
Department:
14207 Enterprise Corporate - People & Culture Talent Acquisition
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Monday-Friday business hours. This is primarily a remote role with the ability to attend in-person meetings if needed. Advocate may approve remote workers who reside in the following registered states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.
Pay Range
$38.20 - $57.30
This role will support executive search efforts across the enterprise and play a critical part in identifying, mapping, and engaging top-tier leadership talent for key roles within the organization.
Major Responsibilities:
Partner with internal executive recruiters and HR leaders to understand hiring needs and develop search strategies.
Conduct market research and talent mapping to identify qualified internal and external executive candidates.
Build and maintain talent pipelines for VP-level and above roles across clinical, operational, and corporate functions.
Utilize tools such as LinkedIn Recruiter, internal databases, and external resources to source and assess candidates.
Prepare research briefs, talent profiles, and competitive intelligence reports to support search strategy.
Track candidate engagement and progress using ATS and CRM systems.
Ensure confidentiality and discretion in handling sensitive executive search information.
Support diversity-focused sourcing strategies to ensure inclusive representation in leadership pipelines.
Licensure, Registration, and/or Certification Required:
None Required.
Education Required:
Bachelor's degree in Business, HR, or related field.
Experience Required:
Typically requires 5 years of experience in executive search, talent research, or sourcing, preferably with a SHREK organization.
Knowledge, Skills & Abilities Required:
Strong research and analytical skills with experience using sourcing tools and platforms.
Familiarity with executive-level competencies and organizational structures.
Excellent written and verbal communication skills.
Ability to manage multiple searches and priorities in a fast-paced environment.
High level of professionalism, discretion, and confidentiality.
Physical Requirements and Working Conditions: N/A
DISCLAIMER
All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
$38.2-57.3 hourly Auto-Apply 5d ago
Teammate Support Strategist
Aurora Health Care 4.7
Remote or Charlotte, NC job
Department:
12124 Enterprise Corporate - Social Drivers of Health
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
The position is hybrid, offer some remote work from home opportunity and requiring on-site work at Greater Charlotte facilities and care locations in order to connect with Teammates.
Pay Range
$32.45 - $48.70
Support ANCHE's Team in implementation of the Help NOW and Emergency Care Fund strategy and related programming to assist teammates with urgent non-clinical needs. Assist in creating targeted interventions to improve the well-being of Advocate Health teammates through leading and strengthening Advocate Health's Help NOW and Emergency Care Fund teammate social impact programs.
MAJOR RESPONSIBILITIES
Assist Advocate Health teammates and strategic contract partners by providing advice and guidance on accessing established and emerging Advocate Health programs and related opportunities including, but not limited to Help NOW, Emergency Care Fund, HOPE Housing and Benefits Cliff.
Build strong relationships with teammates, strategic internal leaders, and external partners.
Provide insight on needed solutions for teammate non-medical urgent needs, with special emphasis on food insecurity, housing affordability and homelessness prevention, safety, employment and economic mobility, digital inclusion, and basic economic needs.
Create and support relationships community-based organizations and for-profit partners outside of Advocate Health working to improve social conditions in communities where Advocate Health provides care, including especially in priority social impact areas related to food insecurity, affordable housing, safety, career development, digital inclusion, and basic economic needs.
Comprehensively track and report services provided to teammates.
Support marketing efforts of programs through on-site visits, events and speaking engagements.
MINIMUM EDUCATION AND EXPERIENCE REQUIRED
Level of Education: Bachelor's degree in public health, social work, community health work or case management.
Years of Experience: 2+ years of direct client-facing experience addressing and improving the social drivers of health for underserved populations.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES (KSA)
Experience in addressing needs of clients from beginning to end.
Demonstrated experience addressing the social drivers of health; previous work engagements addressing access to food, affordable housing, and safety for underserved populations desirable.
Excellent interpersonal and communication skills.
Excellent self-direction and time management skills.
Ability to manage and prioritize multiple clients at once.
Strong public speaking skills.
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
This position may require travel, therefore, will be exposed to weather and road conditions.
Operates all equipment necessary to perform the job.
This position will function virtually and requires ability to work from a non-Advocate Health location.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
$32.5-48.7 hourly Auto-Apply 3d ago
Digital Workflow Agent
Aspen Dental Management 4.0
Remote job
Aspen Dental is hiring for a Digital Workflow Agent for Aspen Dental-branded practices play a vital role in supporting clinical staff by coaching & facilitating intraoral scanning processes & workflows using 3Shape Trios Scanners and related software.
The Digital Workflow Agent ensures a seamless & efficient support experience for our Field Team Members in the use of 3Shape Trios workflows, including but not limited to: proper operation of the scanner, capturing of high-quality digital impressions through established processes, & adherence to standardized digital workflows.
Salary: 27 - 30 / hour depending on experience
Responsibilities:
Customer Support: Provide virtual live-scan support for offices and ability to coach in the moment on intraoral workflows and scan strategies. Able to troubleshoot minor technical issues with the 3Shape Scanner or related software
Communication: Coach Teams on the proper use of the 3Shape Trios intraoral scanner to obtain accurate digital impressions for a variety of dental procedures. Ensure proper workflows are followed.
Continuous Improvement: Support standardization and best practices across all Aspen Dental-branded offices.
Reporting: Monitor and update support tickets in a real-time Help Desk environment. Provide relevant details on resolution steps for each issue addressed.
Additional Support Responsibilities: Ability to assist with other Digital Dentistry support needs outside of 3Shape-related products, specifically the SprintRay Digital Printing Ecosystem
Minimum Education and Experience:
High school graduate or equivalent
3+ years of experience in customer service or operations, preferably in healthcare, manufacturing, or digital services.
Familiarity with dental, medical, or manufacturing environments.
Experience in 3Shape Scanner technology & Scan/Design workflows required
SprintRay Digital Ecosystem Experience preferred, but not required
Must be comfortable assisting and/or training Field Team Members in a virtual environment
Experience in a Help Desk or Ticket Management System preferred, but not required
Excellent verbal and written communication skills
Ability to multi-task
Strong problem-solving skills and a commitment to driving resolution and improvement
Excellent communication and interpersonal skills with the ability to build strong relationships and partnerships
The ability to conduct up to 25% travel. 2-3 weeks travel for training is required
The information contained in this job description is intended to describe the most important aspects of the position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required to perform the work. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skills, and/or abilities required to perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions i
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$27k-31k yearly est. Auto-Apply 10d ago
Psychotherapist (Remote)
Aurora Health Care 4.7
Remote or Charlotte, NC job
Department:
02040 GCMG Behavioral Health Integration: Abbey Place - Behavioral Health
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Monday - Friday, 40 hours per week, option of 10:30a-7p or 9a - 5:30p or options of (4) 10's after orientation period.
Pay Range
$33.05 - $49.60
Are you passionate about making mental health care accessible and integrated into primary care? Join our growing Behavioral Health Integration team as a Remote Psychotherapist and play a vital role in expanding services that truly make a difference. This position offers the opportunity to work collaboratively with healthcare professionals, support patients through evidence-based care, and help shape the future of integrated behavioral health.
This position is remote.
Schedule Details
Monday - Friday, 40 hours per week.
Flexible options:
10:30 AM - 7:00 PM
9:00 AM - 5:30 PM
(4) 10-hour shifts available after orientation period.
Essential Functions
Develops, implements and evaluates patient care according to identified needs.
Manages clients in crisis utilizing appropriate therapeutic skills and assessment techniques.
Writes appropriate treatment plans according to patient diagnosis, age and clinical presentation. Writes appropriate discharge plans based on individual needs of client and follows through with termination process.
Collaborates with appropriate guardians and community agencies to insure effective service delivery.
Completes patient care assignments with attention to detail and accuracy. Provides accurate and consistent documentation of patient care/response in the medical record. Completes accurate and timely billing information.
Designs, plans, implements effective patient education.
Maintains open lines of communication, collaborates with healthcare team for patient outcome.
Physical Requirements
Works in patient care areas including hospital units, emergency room, individual offices and conference areas with exposure to potentially combative and hostile patients. Work requires frequent moving from one area to another, answering pages, and coordinating and communicating with other staff persons in various disciplines and agencies.
Education, Experience and Certifications
Master's degree in Social Work, Counseling, Psychology, or Marriage and Family Therapy from an accredited graduate program.
Full licensure in North Carolina required.
Minimum of 2 years of clinical experience.
CPI and CPR training required for psychotherapists working in inpatient psychiatric settings.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
$33.1-49.6 hourly Auto-Apply 5d ago
Hygiene Assistant
Heartland Dental 4.1
Grove City, OH job
Town Center Dentistry is looking for a Hygiene Assistant to join our team. This is the perfect role for someone with little to no dental experience to join a world-class organization that offers unparalleled training. Our on-the-job training will give you extensive hands-on dental experience and perfect your assisting skills with a company that offers ongoing development and future career path opportunities. In this role, you will work side by side our amazing hygiene providers to provide the best possible patient care to our local community.
As a Hygiene Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first. You'll enjoy state-of-the-art technology while being surrounded by camaraderie and support. This is where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care.
About Town Center Dentistry
Town Center Dentistry, is unique to the community and the patients they serve.
* Join a 5 person team that thrives on collaboration, communication and community
* Looking for a strong team player with prior dental experience
What You'll Gain
* Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
* Front-loaded education and training, providing you the opportunity to develop to your full potential
* Opportunity to be a part of a secure company with 20+ years of industry-leading experience that provides a stable career with unlimited growth potential.
More about the role
* Greet and welcome patients from the start of their dental journey, as well as sustain patient comfort and provide appropriate education throughout treatment.
* Conduct a thorough review of the patient's health history to provide quality care.
* Provide superior assistance to supported hygienists during a wide variety of procedures in accordance with the state dental practice act.
* Assist with setting up rooms for all hygiene visits including stocking and restocking instruments and supplies
* Utilize Dentrix for patient scheduling and record keeping.
* Prepare treatment room with strict adherence to safety protocols and following OSHA & CDC recommendations
* Partner with the providers and team to follow office systems and maximize office workflow.
Minimum Qualifications -
* On the job training and additional certification may be required based on state requirements
* High school graduate or GED Equivalent
* Team Player
* Ability to work in a fast-paced customer-focused environment.
* Excellent communication and organizational skills
* The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Physical Requirements:
* Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.
* Prolonged periods sitting and standing.
* Must be able to lift and carry up to 45 pounds at times.
* Availability to attend virtual training sessions (or in-person) periodically throughout the year.
* As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
Who is Heartland Dental?
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
$24k-32k yearly est. 13d ago
X-ray Technologist
Patient First 4.3
Remote job
The responsibilities of this job include, but are not limited to, the following:
and radiation exposure;
Implementing safety procedures for patients, self, and staff to avoid unnecessary exposure to radiation;
Creating and documenting x-ray CD copies correctly according to Patient First guidelines. Labeling images and sleeves correctly when making these copies;
Understanding the x-ray and processing equipment so that it will be used correctly;
Using and understanding the bell system;
Filing and maintaining all x-ray paperwork;
Ensuring the safety of patients when using wheelchairs, stools, and other equipment;
Understanding and using the following: Daily Log, X-Ray Listing, Copy Listing, and X-Ray Status Screen;
Understanding and using the automated medical records system;
Cleaning work area, biological cleanup in accordance with OSHA guidelines and other maintenance assignments as directed;
Receiving, moving, and restocking ordered supplies;
Adhering to established Patient First policies and procedures;
Addressing physician and nurse requests with respect and in a timely manner;
Completing the tasks listed on the checklists for the x-ray area and treatment area;
Attending training classes and staff meetings as scheduled;
Being available as needed, breaks and mealtimes may be interrupted at any time for patient care and to maintain center operations;
Responsible for the operating, using and maintaining medical and office equipment as trained.
Minimum education and professional requirements include, but are not limited to, the following:
Employee must be at least 18 years of age;
High school graduate or equivalent;
Keyboarding experience required;
Excellent verbal and written communication skills;
One year of clerical experience preferred;
One year of clinical experience preferred;
Registered with the American Registry of Radiologic Technologists (ARRT);
New Jersey candidates: Licensed to practice in Diagnostic Radiography by the New Jersey Department of Environmental Protection.
New Jersey Applicants Only:
Salary Range: $33.00 - $38.00, depending on experience. Benefits and Other Compensation:
Health, Dental and Vision insurance for employees and dependents
Disability, Life and Long Term care insurance
Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)
Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank
Overtime Pay, Holiday Pay, Double time compensation for all holidays worked
Discounted medical treatment at any Patient First location for employees and immediate family
Bonuses include:
Recruitment Bonus
Patient Care Performance bonus
Patient First is an equal opportunity employer offering an excellent benefits package and competitive salary.
$33-38 hourly Auto-Apply 60d+ ago
Planning, Design & Construction Services Manager- Atrium Health Charlotte FT
Aurora Health Care 4.7
Remote or Charlotte, NC job
Department:
11404 Capital Initiatives: Salary Allocation - Design and Construction: Corp Administration
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
The primary purpose of this position is to develop, implement and maintain consistent Advocate Health interior and exterior signage and wayfinding standards, including but not limited to digital, sensory and traditional signage applications, in alignment with its safety, quality and branding standards. This position reports to the Enterprise Director Design Standards and collaborates with internal PD&C project management teammates, fulfillment teammates, and external design partners. This position leads the development of the signage and wayfinding design standards that support the patient, family and teammate experience. Evaluates, analyzes, recommends and coordinates the design and administration of expense and capital projects, ensuring signage, wayfinding, and brand identification meet the needs of the organization, department, patients, and teammates, while striving to reduce cost and provide safe and healthy environments.
License/Registration/Certification: EDAC or PMP desired
Level of Education: Bachelor's degree or higher
Years of Experience: 7 years' experience including 3 years minimum in hospital or healthcare wayfinding, signage, environmental graphics or brand management
Describe Type Experience: Healthcare planning, code review expertise and knowledgeable of construction techniques, methods and product use required. A general understanding of CAD/BIM and basic computer skills. Ability to read and understand design/construction drawings and specifications; have a technical knowledge of design and construction processes. Supervisory experience preferred. Ability to work independently and perform the skills at a mastery level required.
Work Environment: Primarily remote work environment with facility site visits as required for execution of signage and branding standards.
Pay Range
$54.90 - $82.35
Essential Functions
Coordinates all the following activities of the project provides overall team leadership, coordinate the efforts of team members including designers, contractors, vendors, hospital fulfillment departments such as IT, Equipment Planners, Security and other hospital departments including Plant Operations and Maintenance, Infection Prevention and Safety Project environments range in complexity from routine general office change/add/moves to acute/patient care critical complexity.
Reviews all design phase documents and comments on constructability, coordination, and value engineering issues.
Assists with coordinating the development, delivery and installation of all owner-furnished equipment, furniture, IT systems, and signage/wayfinding.
Develops and manages actual project scopes, schedules, budgets, records, and documents for capital and expense projects and purchases, when needed.
Supervises, bids plans and competitive process, and manages financial commitments and invoices, with the overarching goal of finding cost saving opportunities.
Communicates with team members, external project team members and customers to keep everyone updated on project milestones and occurrences.
Leads and supervises assigned team members within the Project Management team. Performs annual team member performance reviews and merit process. Mentors and provides education and training of team members as well as monitors and prepares reporting metrics for project workloads and staffing.
Develops and maintains Advocate Health Interior Furnishing, Finish, and Exterior/Interior Signage standards, periodically reviewing for process improvement opportunities. Add process improvement wording.
Prepares and facilitates RFPs and Bids with assistance from Materials Resource Management (MRM) as required for Move Services, Furnishings, Finishes, and Signage. Work with MRM to maintain contracts and compliance with Advocate Health policies and procedures.
Collaborates with stakeholders in oversight and process improvements within Moves and Space Decommissioning.
Manages furnishing Surplus and Donation processes and inventories.
Manages and qualifies consultants and vendors.
Physical Requirements
Requires ability to be mobile within facilities. Requires frequent walking, standing, climbing, crawling, squatting, and kneeling. Requires lifting less than 50 lbs. occasionally. Requires the ability to sense vibrations and smells. Requires sensitivity to heat and cold.
Education, Experience and Certifications
Bachelor's Degree in related field required. Code review expertise and knowledgeable of construction techniques, methods and product use required. 10 years' experience in Move/Interiors/Signage Management preferred. CAD/BIM experience preferred. Ability to read and understand design/construction drawings and specifications; have a technical knowledge of design and construction processes. Supervisory experience preferred. Ability to work independently and perform the skills at a mastery level required.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
$54.9-82.4 hourly Auto-Apply 3d ago
Analytics Solution Architect
Aurora Health Care 4.7
Remote job
Department:
12226 Enterprise Corporate - Enterprise Operational Reporting
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Are you ready to help drive the future of data and analytics at one of the largest health systems in the United States? Join Advocate Health as an IT Analytics Solution Architect and lead the technical transformation of our Enterprise Operation Intelligence (EOI) department. In this competitively compensated senior role, you'll use your extensive technical experience in healthcare data and analytics tools (including Epic Cogito and modern cloud tools like Snowflake and PowerBI) to architect and implement a unified data product and analytics delivery strategy, champion modern data tool adoption, and empower analysts to deliver business value at scale. If you're passionate about modernizing analytics, enabling full-stack analytics development, and balancing winsome evangelism with technical prowess to shape the next generation of data-driven decision-making, this is your opportunity to make a lasting impact across our organization.
Pay Range
$54.90 - $82.35
Major Responsibilities:
Define and lead the enterprise-wide technical strategy for operational analytics platforms, ensuring alignment with organizational goals and operating model.
Architect scalable, secure, and integrated analytics solutions across Epic Cogito, third-party BI tools, and cloud data platforms.
Establish and maintain a fit-for-purpose tool usage framework to guide development teams in selecting the right technologies for each use case.
Evaluate emerging Epic and third-party analytics capabilities and lead adoption planning and implementation.
Serve as a consultative partner to analytics developers and business stakeholders, providing expert guidance on solution design, tool selection, and implementation best practices.
Promote and support a federated development model by mentoring analysts and enabling full-stack development capabilities.
Facilitate knowledge transfer and standardization across teams to ensure consistent, high-quality solution delivery.
Implement and oversee standardized DevOps practices, including CI/CD pipelines for analytics development and deployment.
Design and enforce a robust RBAC (Role-Based Access Control) security model across all analytics platforms, in accordance with guidelines from Data Governance and other platform owners.
Collaborate with IT leadership and business units to ensure analytics platform capabilities are aligned with strategic priorities and deliver measurable outcomes.
Provide architectural oversight and technical direction for analytics initiatives within the project portfolio.
Support project management efforts by contributing to risk mitigation strategies, implementation planning, and stakeholder communication.
Licensure, Registration, and/or Certification Required:
Epic certifications appropriate to job function (status of Certified or Accredited)
Learning plan requirements to be provided with offer includes any missing Epic Cogito certifications needed to perform role, and certifications must be obtained within 5 months of starting first Epic class.
Education Required:
Bachelor's degree in Information Technology, Computer Science, Data Analytics, Engineering or a related field.
Experience Required:
Typically requires 5 or more years in progressively responsible IT data or analytics roles, with at least 3 years focused on analytics architecture or enterprise reporting platforms in a healthcare setting.
Knowledge, Skills & Abilities Required:
Deep expertise in Epic Cogito architecture and data structures (Caboodle, Clarity, Palette, etc.), and/or other appropriate data platform based on role/function.
Proficiency in one or more of the following platforms: BusinessObjects, Power BI, SSRS, and Snowflake.
Strong understanding of data governance, security models (RBAC), and DevOps practices in analytics environments.
Proven ability to define and execute technical strategy across complex, multi-platform environments.
Excellent consultative and communication skills, with the ability to influence and guide cross-functional teams.
Forward-thinking, strategic, technical leader with strong problem-solving skills and a passion for enabling data-driven decision-making.
Physical Requirements and Working Conditions:
Travel outside of workplace is required and thus incumbent is exposed to weather and road conditions.
Operates all equipment necessary to perform the job.
Exposed to normal office environment.
Remote work environment
Preferred Job Requirements:
Education Required:
A Master's degree in Computer Science or a related field
Licensure, Registration, and/or Certification Required:
The following Epic certifications are preferred: Cogito, Cogito Tools Administration, Cogito Project Manager, or any Caboodle or Clarity certifications.
Snowflake SnowPro and Microsoft PowerBI or Fabric certifications preferred
Experience Required:
Experience defining and executing analytics strategy in a consulting role
Knowledge, Skills & Abilities Required:
Experience with ServiceNow ITIL and SPM modules
Strong background in data and analytics in the healthcare industry
#Remote
#LIRemote
Preferred remote locations in IL, WI, NC, GA
Fully Remote Role from these states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.
No relocation, No Sponsorship for this position or transfer of visa for this position.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
$54.9-82.4 hourly Auto-Apply 5d ago
Medical Technologist/Medical Laboratory Technician
Patient First 4.3
Remote job
The responsibilities of this job include, but are not limited to the following:
Following the laboratory's procedure for specimen collection, handling, and processing, as well as test analyses, reporting, and maintaining records of test results; Following the laboratory's quality control policies;
Documenting all quality controls activities, instrument and procedural calibrations, and maintenance;
Identifying indicators that may impact test performance or reporting of test results and either making corrections or notifying Lab Supervisor;
Ordering, receiving, and distributing laboratory stock as needed in laboratory and treatment area;
Understanding all checklists and being able to perform all duties on the checklists associated with the position;
Adhering to safety policies as defined by Patient First and OSHA;
Providing positive, warm and friendly customer service in all interactions;
Fostering teamwork and a positive, professional atmosphere;
Completing other duties as directed.
Minimum education and professional requirements include, but are not limited to, the following:
Employee must be at least 18 years of age;
High school graduate or equivalent;
Keyboarding experience required;
Excellent verbal and written communication skills;
One year of clerical experience preferred;
One year of clinical experience preferred;
Minimum 60 semester hours from a regionally accredited college, including chemistry, biology, and medical laboratory techniques, or an Associate degree in chemistry, biology or related science. Completion of clinical rotations in the areas of microbiology, urinalysis, chemistry and hematology; or Fifty week military Medical Laboratory Procedures course and meet qualifications for military enlisted occupational specialty of “Medical Laboratory Specialist”;
Registered Medical Technologists (M.T.) or Medical Laboratory Technicians (M.L.T.) by the American Society for Clinical Pathology (ASCP) or other recognized certification agency of medical laboratory professionals preferred;
Registry-eligible technologists are encouraged to apply.
New Jersey Applicants Only:
Salary Range: $32.00 - $36.50, depending on experience. Benefits and Other Compensation:
Health, Dental and Vision insurance for employees and dependents
Disability, Life and Long Term care insurance
Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)
Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank
Overtime Pay, Holiday Pay, Double time compensation for all holidays worked
Discounted medical treatment at any Patient First location for employees and immediate family
Bonuses include:
Recruitment Bonus
Patient Care Performance bonus
Patient First is an equal opportunity employer offering an excellent benefits package and competitive salary.
$32-36.5 hourly Auto-Apply 60d+ ago
Dental Office Manager
Aspen Dental 4.0
Marion, OH job
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a **Dental Office** **Manager** , which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives.
**Job Type:** Full - Time
**Salary:** $53000 - $55000 /year + monthly and quarterly incentive earnings **
**At Aspen Dental, we put You First. We offer:**
+ A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
+ Career development and growth opportunities to support you at every stage of your career
+ A fun and supportive culture that encourages collaboration and innovation
+ Free Continuous Learning through TAG U
**How You'll Make a Difference:**
As a **Dental Office Manager** , you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.
+ Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
+ Hire, develop, manage and retain the office staff
+ Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
+ Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
+ Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
+ Additional tasks as required
**Preferred Qualifications**
+ Minimum of one year of managing a team of direct reports
+ High school diploma or equivalent; college degree is preferred
+ A people centric leader who motivates and inspires others
+ Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
+ Demonstrate analytical thinking; place a premium on leveraging data
_Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization._
_*May vary by independently owned and operated Aspen Dental locations._
_**Limitations apply, please see recruiter for details_
_ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability._
$53k-55k yearly 60d+ ago
Regional Director Operations
Aspen Dental 4.0
Remote job
WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 150 clinics and we are continuing to grow! That means our colleagues can transfer facilities in any of the markets we serve. We are committed to offering our patients the best care by adding talented healthcare professionals.
Regional Director Operations (RDOs), support the operations, growth, and development of their assigned region. They oversee multiple Multi-Site Managers to ensure site goals are achieved including budgeted profit targets. They partner with other Regional Director Operations and their Senior Director of Operations to help their sites achieve their business goals. This position has direct supervision of Multi-Site Managers in assigned regions.
At WellNow Urgent Care you'll enjoy:
Competitive salary
Parental leave
Continuing education opportunities
Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
401(k) plan with a company match for your future financial security
Free urgent care visits for you and your immediate family members
Opportunities for promotional growth as we continue to expand our presence
Monthly bonus based on your performance and productivity
Salary:
Starting at $90K
Essential Job Responsibilities:
Directs and leads a team of approximately six Multi-Site Managers overseeing twelve WN sites. Responsible for operations of assigned region to ensure they are positioned to meet or exceed company goals.
Responsible for operations of sites within their region including overall management, operations, coordination, performance results, and evaluation of all functions.
Regional Director Operations utilize best practices, meeting regulatory standards, and continuous improvement techniques to maximize efficiency.
Partners with Talent Acquisition Team and Multi-Site Managers to assess, select, and hire members within their assigned region.
Implement strategies that would support best practices in hiring and retention.
Ensures that Multi-Site Managers plans, organizes and manages operations for their assigned sites including hiring staff, training, onboarding scheduling, inventory in accordance with company standards.
Collaborates with Multi-Site Managers to guarantee workflow in sites, and prioritizes and shifts duties as necessary to achieve maximum productivity and efficiency.
Partners with Senior Director of Operations to evaluate Multi-Site Managers' performance, resolve performance issues, provide positive feedback, and take appropriate corrective action when needed.
Collaborates with Multi-Site Manager, Senior Director of Operations and HR Business Partner on employee relations matters related to the site.
Partners with the Multi-Site Managers to initiate and manage employee practices to empower and reward site teams for meeting goals and demonstrating behaviors consistent with the company's mission, vision, and culture.
Solicit and respond to patient feedback to improve service and processes that will enhance the patient experience.
Ongoing monitoring of the P&L report to identify appropriate revenues and expenditures for each site in alignment with budget.
Respond to escalated patient grievances and other operational issues not resolved by the Multi-Site Managers.
Provides input to the Senior Director of Operations on initiatives, policies, and practices that support company goals and objectives.
To ensure strong team member relations and collaboration with Multi-Site Managers maintains consistent presence in sites within region.
Communicates in a timely and consistent manner, ensuring a professional and respectful exchange of information and ideas.
Conducts weekly calls and individual statuses with the Multi-Site Managers in their region.
Works weekend on-call rotations as needed.
Committed to the specialty of Urgent Care, with a focus on serving our communities with quick, convenient and quality care with continued clinical and patient experience training. Ability to connect with both Providers, clinical teams both on an individual level and in groups.
Demonstrates positive culture, capacity to lead people, build strong teams, and creates an exceptional patient experience.
Other duties as assigned.
Minimum Experience:
Significant travel required - 90% of the time.
3-5 years' experience supervising staff or documented performance
Ability to work both independently and in a team environment.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of people.
Strong presentation, employee management, and project implementation skills.
Ability to accurately and efficiently use Health Information Technology (HIT) Systems, including running reports.
Skill in organizing and establishing priorities.
Must be detail-oriented and well organized.
Excellent problem-solving skills.
High-level of proficiency in Microsoft Office Suite with excellent writing, editing and administrative skills
Must have valid driver's license and auto insurability.
Ability to work flexible schedule including days, nights and weekends.
Minimum Education and Experience:
High School or GED required
College degree preferred
WellNow is an EOE.
WellNow, is part of TAG-The Aspen Group's family of healthcare brands.
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Department:
13492 Enterprise Revenue Cycle - Billing Operations Reporting and Analytics
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Mon- Fri 9am-5pm
Remote from: WI, IL Divisions(Org 581/600) : AL, AK, AR, AZ, DE, FL, /GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.
Pay Range
$44.15 - $66.25
Job Summary
Responsible for building, maintaining, and analyzing reporting tools for Revenue Cycle customers. An effective application specialist will build relationships with customers to best understand operational needs and will work collaboratively or independently to complete projects.
Essential Functions
Coordinates with clients and peers to enhance system functionality while understanding the possible ramifications to the client's business processes and Information Services. Ensures client requests are properly evaluated and responded to in a timely manner.
Leads teams of one or more members in accordance with project demands. Ability to recognize individual team member competencies and assign tasks accordingly. Plans work effort of one's self and possibly other project team members.
Manages training when necessary, inclusive of course development and delivery. Ability to break down complex problems into manageable tasks.
Demonstrates knowledge of applications and their integration (interface) with and effect on other systems.
Provides feedback to management to be used during the evaluation and counseling of team members.
Leads projects in one or more aspects of the information systems lifecycle (product selection, business requirement definition, communication, implementation, issue resolution, production support). Develops workplans, estimates tasks, and properly records time tracking for one's self and possibly other team members.
Ensures successful completion of assigned projects on schedule, within budget, and in accordance within System standards.
Physical Requirements
Must be able to lift objects that weigh up to 35 lbs. This position is subject to high-level visibility through verbal and written communications with senior hospital management, associated project deadlines, personnel evaluation, and counseling. Must be available for on-call support on a regular basis. Due to project requirements, overtime will be required, as needed.
Required
3 years of experience in Revenue Cycle Analytics
Strong Microsoft Office Skills (Excel, Word, PowerPoint, Outlook)
Cogito Epic Certification, or other applicable Epic Certification
Ability to communicate effectively with customers
Preferred
Epic Certification in Clarity/Caboodle Data Models
Experience building dashboards in PowerBI/Tableau
Experience creating SQL queries
Education, Experience and Certifications
High School Diploma or GED required; Bachelor's Degree in Computer Science, Business Administration, or related field preferred. Formal training in Information systems, desktop applications, databases, software development packages and programming languages preferred.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
$44.2-66.3 hourly Auto-Apply 4d ago
Accounts Payable Specialist - Hybrid Position
Familia Dental & Vivid Smiles 3.9
Remote or Schaumburg, IL job
Full-time Description
Familia Dental and Vivid Smiles is looking for a highly motivated Accounts Payable Specialist to join our thriving dental group and build a stable career in the recession-resistant dental healthcare industry. We offer a
hybrid work schedule with 2 days per week working from home and 3 days onsite at the corporate office located in Schaumburg, IL
providing the perfect balance of flexibility and team collaboration.
About the Company
Familia Dental & Vivid Smiles offers the best in patient care. With dental clinics in five states, we are truly family focused seeing both children and adults. Our employees, including those of us that work out of our corporate headquarters, make a difference in the lives of our patients by helping individuals receive dental treatment that they likely would not have access to were it not for Familia Dental.
Job Purpose
The Accounts Payable Specialist is responsible for managing the company's payment obligations to vendors, suppliers, and employees. This role ensures accurate and timely processing of invoices while maintaining strong internal controls, vendor relationships, and compliance with company policies.
Responsibilities
The AP Specialist supports the Controller with invoice and payment processing, vendor management, reporting, Employee Expense reports and compliance within accounts payable as outlined below:
Invoice Processing:
Ensure accurate and timely processing of vendor invoices and payments, maintaining complete and accurate accounts payable records.
Verify pricing, calculations, and payment terms and ensure appropriate approvals are obtained.
Code invoices to appropriate general ledger accounts and cost centers.
Track and follow up on pending invoices awaiting approval.
Payment Processing
Prepare check runs, ACH payments, and wire transfers
Schedule payments according to due dates and cash flow requirements
Obtain necessary approvals for payments
Distribute checks to vendors or mail payments
Process stop payment requests when necessary
Handle rush or emergency payment requests.
Vendor Management:
Maintain positive relationships with vendors, addressing any issues related to payments or discrepancies promptly.
Request W-9 forms from new vendors.
Respond to vendor inquiries regarding payment status.
Set up new vendor accounts in the system and maintain their information and banking details.
1099 vendor processing at year-end to maintain accurate tax records for vendors.
Reporting
Prepare and present reports on accounts payable activities, including outstanding invoices and payment schedules.
Prepare accounts payable aging reports
Expense Reports
Review employee expense reports for compliance with policy and appropriate approvals.
Verify receipts and supporting documentation.
Code expenses to appropriate accounts.
Process employee reimbursements.
Compliance
Prepare accounts payable aging reports and procedures..
Follow proper authorization and approval processes.
Maintain adequate supporting documentation.
*These responsibilities are an overview of the job and other duties may be assigned.
Requirements
Skill Sets
Highly proficient in Microsoft Excel and other MS Office applications.
Strong attention to detail and accuracy.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Experience/ Education
Associate's degree in Accounting, Finance, or related field preferred .
1-3 years of accounts payable experience.
Experience with accounting software systems (preferably with Sage)
Schedule
Monday - Friday, 9 hours a day with an hour lunch
3 days onsite at Corporate office
2 days work from home
Work from home note:
Candidate must have dedicated workspace at home in order to work remote including a setup that can accommodate multiple monitors and ability to participate on camera for team meetings.
Salary Description $20 - $25 hourly
Department:
Status:
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Pay Range
$47.50 - $71.25
If it's possible, you will find it at Atrium Health-the leading community-focused academic healthcare system serving North Carolina, South Carolina and Georgia. We invite experienced APPs to discover all that we can do when we bring healing hearts, inquisitive minds and visionaries together.
Sanger Heart & Vascular Institute (SHVI) is currently seeking experienced, full-time Advanced Practice Providers to join the inpatient/outpatient team at Atrium Health in Shelby, NC.
CARDIOLOGY AGACNP or PA:
Evaluate new patients, consults, and established patients from the ER and on the cardiovascular service as well as diagnose, treat and manage common conditions in the cardiovascular population
Perform an appropriate history and physical exam, write emergent progress notes, assess and prepare patient workups, and follow core measures for documentation including hospital and 3rd party payer requirements and appropriate patient care
Facilitate and order diagnostic studies including echocardiograms, stress tests, MRIs, CTs, and cardiac catheterization if indicated
Triage calls from outside facilities regarding cardiovascular patients
Order appropriate laboratory studies and diagnostic procedures. Explained necessity, preparation, and risks and benefits of scheduled diagnostics and therapeutic procedures to the patient and family
Has the ability to recognize emergency situations and respond appropriately
Participate in evaluations with the primary supervising physician as directed by State laws
Maintain ACLS and BLS certification as well as all licenses and certifications as mandated by the Hospital Credentialing Committee
Exhibits respect for others by displaying a positive, courteous attitude at all times
Participates in staff meetings, in-services, and continuing education for job related growth
Education, Experience and Certifications
Graduation from an accredited NP or PA program. Current license to practice as a NP or PA in North Carolina. Current prescriptive privileges and DEA license required. BLS/ACLS Certified.
Nurse practitioners are required to have Acute Care Certification
Physician Assistants with certification from the National Commission on Certification of Physician Assistants required.
At least 1 years of experience in the PA or NP role in an acute care setting and/or Cardiology preferred
Superb communication skills, and a passion for program development and collaboration
Sanger Heart & Vascular Institute is one of the Southeast's largest cardiac and vascular programs providing the highest quality care available to patient with cardiovascular disease throughout North and South Carolina. SHVI employs more than 110 physicians in a network of more than 25 locations to provide the highest quality care available to patient with cardiovascular disease throughout North and South Carolina. SHVI has more than 50 years of experience in providing world-class, comprehensive acute and chronic cardiovascular services including the region's only heart transplant center and pediatric heart surgery program.
When you join Atrium Health, you will be welcomed into a culture that celebrates and respects the contributions a team can make together. Practice where your voice is valued, your passion for advancing medicine is rewarded, and you get the resources and support you need to thrive personally and professionally. In our nationally-renowned integrated health system, you can work alongside the most advanced minds in medicine to improve medicine, and redefine care for all.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
$47.5-71.3 hourly Auto-Apply 4d ago
Team Recruiter
Heartland Dental 4.1
Remote or Effingham, IL job
Regional Team Recruiter Brief Description: Excellent opportunity for an outgoing, advanced, and dedicated recruiting professional! Full Description: Heartland Dental is in need of a highly motivated Team Recruiter to join our team in the Atlanta market. This position is essential to assisting us in finding the right individuals to fill important administrative and clinical team positions in our supported dental offices.
The Team Recruiter must be outgoing, professional and enjoy networking and building strong relationships with others. A passion for team-building and working with others is a must.
If you are self-motivated, friendly, and work well in a fast paced environment, then Heartland Dental is looking for you!
Benefits:
* Medical and prescription drug insurance
* Free dental services for yourself and your dependents minus lab fees
* Vision care support
* Life insurance
* 401(K) retirement plan
* 6 paid holidays off
* Team-focused, uplifting and educational work culture
* 2 weeks of vacation available
Responsibilities:
* Manage and assist in the applicant lifecycle from sourcing to the offer letter
* Review resumes, conduct phone screening, and build the company brand
* Provide honest feedback and ensure new hires are a fit for supported teams
* Exhibit strong knowledge and maintenance of the ATS (applicant tracking system) -
* Coordinate and attend career fairs, open houses, trade shows, dental shows and other events - many virutal for the near fture
* Build a strong relationship with each supported dental office team and the hiring managers in the region
* Build a pipeline of passive candidates through networking, sourcing, referrals etc.
* Receive, process and priortize a heavy volume of incoming communication including emails, phone calls and texts. Response typically within 24 hours.
* Other projects as assigned
Requirements:
* Organized, highly motivated and goal-oriented
* Ability to work remotely/independently
* Strong problem solving and decision making experience
* Excellent written, oral and interpersonal communication skills
* Strong listening and interviewing skills
* Confident, friendly, and outgoing personality, with ability to build rapport quickly
* Superior sense of customer service
* Comfortable working in a professional, fast-paced environment
* Strong computer skills, with familiarity of iCIMS or comparable applicant tracking system preferred
* Two or more years of recruiting experience required
* ATS knowledge required as well as a solid skill set in sourcing - 1 year minimum
* Passion for leadership and commitment to self-growth
* Availability to travel nationwide is a must- travel is on hiatus for the near future. As our world works through how to best manage around COVID-19, the majority of our work space is done virtually. This will change in the future. Travel pre-COVID was approximately 30%
Heartland Dental provides all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
$59k-85k yearly est. 1d ago
Manager, Dental Lab Implementation
Aspen Dental Management 4.0
Remote job
Aspen Dental is hiring for a Lab Implementation Manager who will be responsible for driving successful onboardings, setups, and seamless integrations of new technologies, workflows, and processes that impact our in-office dental laboratories. This role ensures successful deployment of lab systems and tools by coordinating across clinical teams, technical staff, and support functions to drive operational efficiency, quality, and adoption of digital dentistry innovations. This includes but is not limited to: Intraoral Scanning, Digital Dentures, Analog Dentures, and operational lab support.
Job type: full-time
Salary: $80000 - $85000 / year
Travel: 80%
Remote work: 20%
Key Responsibilities:
Support Training & Adoption: Provide or coordinate on-site and virtual training for lab and clinical staff; ensure understanding and accountability for proper use of new systems, workflows, and enhancements.
Track Progress and Resolve Issues: Monitor implementation performance using defined KPIs and proactively address delays, technical issues, or compliance concerns.
Manage Lab Implementations: Maintain implementation documentation, SOPs, and training materials.
Maintain Communication: Serve as the primary point of contact during the implementation phase, ensuring timely communication, issue resolution, and successful implementation.
Execute Project Plans: Develop and manage detailed implementation plans, including checklists, timelines, and task assignments to ensure a smooth and organized deployment.
Ensure Site Readiness: Coordinate installation and calibration of digital lab equipment (e.g., CAD/CAM systems, 3D printers, milling machines, scanners) and confirm operational functionality.
Standardize Processes: Follow and enforce Aspen Dental standard lab workflows, documentation, and SOPs to ensure consistency across all practice locations.
Promote Ownership Post-Launch: Conduct post-implementation reviews to assess readiness, gather feedback, and ensure ongoing accountability for lab performance.
Report to Leadership: Provide regular updates to the Lab Implementation Senior Manager, flagging risks, successes, and improvement opportunities.
Required Qualifications:
Associates degree in Dental Technology, Healthcare Operations, Business Administration, Dental Hygiene or a related field (or equivalent experience).
2+ years of experience in dental lab operations, clinical project implementation, or multi-site healthcare deployment.
Strong knowledge of digital dentistry tools and workflows (e.g., CAD/CAM, 3Shape, Exocad, 3D printing, intraoral scanning).
Proven ability to lead implementation projects while establishing and enforcing clear accountability across teams.
Excellent organizational, communication, and problem-solving skills.
Ability to travel 80% of the time to practice locations across the Aspen Dental network.
Preferred Qualifications:
Experience working in a DSO or multi-location dental practice environment.
Clinical or technical background in dental laboratory technology or restorative workflows.
Experienced user of 3Shape Trios scanning and SprintRay 3D printing technology.
Adaptability in a fast-paced environment
Key Competencies:
Accountability & Ownership - Holds teams and individuals responsible for deliverables, timelines, and outcomes.
Cross-Functional Leadership - Coordinates across departments and locations to align goals and resolve obstacles.
Project Execution - Manages details, anticipates challenges, and ensures successful implementation end-to-end.
Operational Standardization - Drives consistency and efficiency across all labs and practice sites.
Training & Change Management - Empowers users through structured training and supports adoption of new technologies.
Quality and Compliance Focus - Maintains high standards of safety, regulatory alignment, and clinical accuracy.
Communication & Influence - Builds strong relationships, sets expectations, and drives performance across diverse teams.
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$80k-85k yearly Auto-Apply 60d+ ago
Supervisor, Digital Dentistry Support
Aspen Dental 4.0
Remote or Springfield, IL job
The Supervisor of Digital Help Desk for Aspen Dental branded practices will assist in leading a team dedicated to providing exceptional support to our doctors, offices, and field leaders. This role ensures customer inquiries, escalations, and issues are handled promptly, root causes are identified and resolved, and service excellence remains a priority.
The Supervisor will follow direction from the Manager of the Digital Help Desk to ensure critical Digital Dentistry Support to Field Teams is being provided. This role will provide leadership, coaching and development to assigned Digital Help Desk Team Members and will hold the Team accountable to agreed upon KPIs. They will also act as a Subject Matter Experts (SME) for Digital Dentistry systems and processes.
Pay: 33 - 36 / hour depending on experience
**Responsibilities:**
+ **Customer Support Leadership** :Leada team focused on managing escalations, resolving questions, and delivering solutions to customer issues with urgency andprecision.Provide supportto Digital Dentistry processes and workflows.
+ **Workforce Management:** CoordinateTeam availability to ensureagents are availableto provide Digital Dentistry Supportat any given time.Ensuressupport processes are completedin a timely manner.
+ **Collaboration and Partnership** :Partners withassociated Digital Dentistry supportteamsto escalate and resolveissues, andcollaborates with FieldTeams & Leadership to resolveand provide feedback on support-related issues.
+ **Continuous Improvement** : Analyze trends in customer feedback and operational performanceandprovides learningsto Support Leadership
+ **Team Development:** Providedirectsupport and guidancetoa high-performing team that is equipped to handle complex issues and provide world-class customer service.Continue to build and support an "Anything People" culture amongst team and business partners.
+ **Metrics and Reporting:** ManageTeamdashboardsandescalateunresolvedinquiriestoLeadership.Track and report on customer service KPIs, using data to inform decisions and drive accountability.
**Minimum Education and Experience:**
+ High school graduate or equivalent
+ 3+ years of experience in customer service or operations, preferably in healthcare, manufacturing, or digital services.
+ Familiarity with dental, medical, or manufacturing environments.
+ Ability to lead ateam in afast-paced,Remote Work environment
+ Experience managing escalations in a multi-location or distributed service model.
+ Must be comfortable assisting and/or training Field Team Members in a virtual environment
+ Experience in Digital Dentistry technologiesand workflows- including 3Shape Scanners,Digital DesignWorkflowsandtheSprintRayDigital Ecosystem -required
+ Experience in a Help Desk or Ticket Management System preferred, but notrequired
+ Ability to multi-task
+ Strong problem-solving skills and a commitment to driving resolution and improvement.
+ Excellent verbal and written communication skills
+ The ability to conduct up to 25% travel
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Willamette Dental Group may also be known as or be related to Willamette Dental Group, Willamette Dental Group PC, Willamette Dental Group, P.C. and Willamette Dental Insurance Inc.