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Technical Specialist jobs at Williams International - 526 jobs

  • Technical Specialist (Controls)

    Williams 4.7company rating

    Technical specialist job at Williams International

    Williams is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law. Power the Digital Age with Us At Williams, we're not only making energy happen-we're transforming how it powers the future. With exciting data center projects underway, we're expanding our team to support these high-tech facilities with reliable, clean energy. If you're passionate about hands-on work, cutting-edge technology, and making a real impact, we'd love to meet you. Learn more about these projects at: Power Innovation | Williams Companies What You'll Experience As a controls-focused Technical Specialist, you'll join a dynamic team dedicated to maintaining and optimizing advanced control systems for Williams' largest horsepower and power distribution installations. Your hands-on experience will center around: Gas turbines and high-speed reciprocating engines, emphasizing automated control and monitoring Medium voltage generators and power distribution systems, with a focus on electrical controls and protection schemes Environmental controls and sophisticated distributed control systems (DCS) that ensure safe and efficient operations You'll play a critical role in supporting construction projects, troubleshooting complex control equipment, and analyzing data to resolve technical challenges. This position provides a pathway to grow as a controls leader among your peers, driving innovation in energy management and automation. What You'll Do In this controls-focused role, your tasks will include: Installing, configuring, and maintaining Distributed Control Systems (DCS), Programmable Logic Controllers (PLCs), and Human-Machine Interfaces (HMIs) to ensure seamless integration and reliable performance Troubleshooting, tuning, and optimizing control loops, instrumentation, and automation networks to enhance system stability and efficiency Supporting the integration and operation of SCADA platforms and real-time data systems, leveraging advanced controls for data-driven decision making Collaborating closely with engineering and operations teams to elevate system controls, performance, and reliability Participating in commissioning, startup, and upgrades of control systems, applying best practices in automation and controls engineering Reviewing technical documentation, control schematics, and engineering designs with a focus on controls architecture and functionality Leading or supporting automation and controls-related projects, as well as training initiatives to develop team expertise Maintaining accurate records, reports, and compliance documentation related to controls and automation systems Performing other duties as assigned, with an emphasis on controls excellence and continuous improvement What You'll Bring Required: Associate degree or equivalent experience in instrumentation, electrical, or automation technology Minimum 6 years of experience in oil & gas or industrial automation Valid State Driver's License and clean driving record Strong understanding of control systems, instrumentation, and industrial networking Excellent organizational and interpersonal skills Commitment to safety and operational excellence Preferred: Bachelor's degree in engineering or technical field 10+ years of progressive experience in automation, controls, or instrumentation engineering Work Environment & Schedule Work in extreme temperatures, loud environments, and enclosed spaces Lift up to 50 lbs and team-lift heavier loads Stand, walk, climb, bend, and squat for extended periods Work at elevated levels using ladders, scaffolding, or lifts with appropriate PPE Use hand tools and diagnostic equipment Available for shift work, on-call rotations, nights, weekends, and holidays Occasional travel between Williams locations with overnight stays Technical Skills That Make a Difference Proficiency in Microsoft Office and PC applications Experience with Allen Bradley PLCs, HMIs, and SCADA platforms Familiarity with control system architecture, instrumentation calibration, and industrial protocols (Modbus, Ethernet/IP, etc.) Knowledge of condition monitoring systems and automation diagnostics #LI-RS1 Why Choose Williams? We are committed to providing our employees with competitive compensation and benefits as part of your Total Rewards package to help protect your current and future physical, emotional, and financial health. We generally offer health benefit programs to our employees and their families that are competitive and flexible enough to meet your needs, and retirement benefits to allow you to invest now for financial security when you retire. With rich learning and development programming and a high internal mobility rate, you are not just applying to a job with Williams; you are embarking on an exciting career! Competitive compensation Annual incentive program Hybrid work model - one work from home day each week for most office-based roles Flexible work schedule for most field-based roles 401(k) with company matching contribution and a fixed annual company contribution Comprehensive medical, dental, and vision benefits Generous company-paid life insurance and disability benefits A consumer-driven health plan option with the potential for a generous company contribution to a Health Savings Account Healthcare and Dependent Care Flexible Spending Accounts Paid time off, including floating and company holidays Wellness Program with annual rewards Employee stock purchase plan Robust employee learning and development High internal mobility (we promote from within) Parental leave (we provide up to 6 weeks for each parent) Fertility coverage and adoption benefits Domestic partner benefits Educational reimbursement Non-profit donation matching contributions and time off to volunteer Employee resource groups Employee assistance programs Technology to make our work more productive and collaborative Regular employee engagement surveys and feedback processes Williams has a long history of making a significant difference in the communities where we live and work, and we strive to cultivate an environment of employee inclusion, innovation and passion that values all voices and opinions. We help each other succeed and great things happen when people from a diverse set of backgrounds come together. Together, we make clean energy happen. Eligibility and benefits are governed by the terms of the applicable plan or program document which can be amended or terminated at any time. For more information, please visit ************************************************ Education Requirements: Skill Requirements: Competency Requirements:
    $86k-114k yearly est. Auto-Apply 60d+ ago
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  • IT Coordinator

    Rails 3.8company rating

    Los Angeles, CA jobs

    Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: The IT Coordinator will be responsible for ensuring the smooth operation of our IT infrastructure, including Windows and Mac client troubleshooting, network monitoring, troubleshooting and optimization. This role involves collaborating with various departments to support their IT needs, managing IT resources, and providing technical support to employees. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to manage multiple tasks efficiently. Key Responsibilities: 1. Employee Support and Troubleshooting: Provide technical support for Windows and Mac operating systems, including installation, configuration, and troubleshooting. Assist users with software and hardware issues, ensuring minimal downtime and efficient resolution of problems. Maintain and update computer systems, ensuring all devices are running the latest software and security updates. 2. Network Monitoring and Optimization: Monitor network performance to identify and resolve issues proactively. Troubleshoot network problems, including connectivity issues, latency, and security concerns. Optimize network performance by configuring and maintaining network devices such as routers, switches, and firewalls. Ensure network security by implementing and managing appropriate security measures and protocols. 3. General IT Coordination: Manage and coordinate IT resources, including hardware, software, and peripheral devices. Maintain an inventory of all IT assets, ensuring proper documentation and tracking. Assist in the planning and implementation of IT projects, ensuring they are completed on time and within budget. Develop and maintain IT policies and procedures, ensuring compliance with organizational standards. Provide training and support to employees on IT systems and applications. 4. Collaboration and Communication: Collaborate with various departments to understand their IT needs and provide appropriate solutions. Communicate effectively with stakeholders, providing updates on IT projects and issues. Liaise with external vendors and service providers to ensure timely and effective delivery of IT services. 5. Continuous Improvement: Stay updated on the latest technology trends and advancements, recommending improvements and upgrades to the IT infrastructure. Participate in ongoing training and professional development to enhance technical skills and knowledge. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience as an IT Coordinator or similar role. Strong knowledge of Windows and Mac operating systems. Experience with network monitoring, troubleshooting, and optimization. Familiarity with network security practices and protocols. Excellent problem-solving and analytical skills. Strong organizational and multitasking abilities. Effective communication and interpersonal skills. Relevant certifications (e.g., CompTIA Network+, CCNA) are a plus. Working Conditions: Office environment with occasional requirements to work outside regular business hours to address urgent issues. Some physical effort may be required for tasks such as lifting and moving IT equipment. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
    $52k-86k yearly est. 1d ago
  • Production & Logistics Support Technician

    Saxonburg 3.9company rating

    Saxonburg, PA jobs

    The Production & Operations Support Specialist is a dual-function position designed to provide flexible support across manufacturing operations. This role works primarily as a Production Technician while also supporting packaging, labeling, shipping/receiving, and order-preparation tasks as needed. The ideal candidate is dependable, detail-oriented, and able to transition smoothly between production duties and operational support functions. This role ensures continuity of operations during peak periods, vacations, and after-hours needs. Key Responsibilities Primary Production Technician Duties Operate and monitor machinery and equipment according to standard operating procedures (SOPs). Maintain a clean, organized, and safe work area in compliance with company safety policies. Perform basic troubleshooting and quality checks to ensure product consistency. Document production activity accurately in logs, systems, or work orders. Support continuous improvement initiatives and assist with cross-training as needed. Operations Support Duties Packaging & Labeling Prepare, package, and label materials according to customer specifications and internal standards. Ensure accuracy of packaging documentation and labeling requirements. Assist with assembling, weighing, sealing, and verifying packaged orders. Order Preparation & Production Support Support production workflow by preparing materials, staging inventory, and completing order-ready tasks. Assist with coordinating and preparing outgoing customer orders to meet shipping deadlines. Help ensure all materials are ready for production runs through organization and staging. Shipping & Receiving Support Provide backup coverage for shipping and receiving during vacations, absences, after-hours needs, or peak workload periods. Assist with loading/unloading trucks, verifying shipments, and completing required receiving documentation. Maintain organized storage areas, properly label received materials, and update inventory records. General Responsibilities Follow all safety, quality, and compliance guidelines (including ITAR requirements, if applicable). Maintain clear communication with Production, Operations, and HR Teams regarding scheduling and workload. Complete cross-training to ensure flexibility across assigned areas. Support other operational tasks as assigned. Required Skills & Qualifications High school diploma or equivalent. Ability to lift 50 lbs, stand for long periods, and perform manual labor tasks. Basic computer/data entry skills. Strong attention to detail and organizational skills. Ability to work independently and shift between tasks as operational needs change. Preferred Qualifications Experience with shipping/receiving processes. Prior manufacturing, warehouse, or production experience Familiarity with packaging and labeling procedures. Ability to read and follow work instructions, SOPs, and safety documentation. More About Us Luxfer Magtech is a subsidiary of Luxfer MEL Technologies, which is part of the publicly traded Luxfer group (************************* We are committed to a safe, drug-free work environment and pre-employment drug screening, physical and background checks are required prior to starting. This role may involve access to Controlled Unclassified Information (CUI) and export-controlled data subject to the International Traffic in Arms Regulations (ITAR). Employees are expected to follow company policies and security protocols for handling, storing, accessing, and transmitting sensitive information. Compliance training will be required after hire. Due to federal export control requirements, access to certain information is limited to U.S. Citizens, U.S. Lawful Permanent Residents, and individuals lawfully admitted as asylees or refugees, unless a valid export authorization is obtained. Employment is contingent upon meeting these eligibility requirements and adhering to applicable CUI and ITAR policies. Luxfer Magtech is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
    $62k-101k yearly est. Auto-Apply 19d ago
  • Onsite Support Technician (Ann Arbor, MI)

    Skynet Innovations 4.7company rating

    Ann Arbor, MI jobs

    Job DescriptionDescription: Onsite Support Technician Role Purpose The Onsite Support Technician provides technical support in person/onsite or by phone, as assigned. This role is responsible for following documented support procedures, performing hardware repair and replacement, and maintaining ticket SLAs. Key Responsibilities Document all time daily (activities, projects, tickets) in the ticketing system at the time work is performed Ensure in-progress tickets are handed off and fully documented before the end of shift Escalate issues as documented in IT Glue Document new customer findings by creating or updating articles in IT Glue Update firmware and drivers on devices, including laptops, computers, and printers Create part order forms and track inbound items Build client rapport during onsite assignments through in-person troubleshooting, site walkthroughs, FaceTime, and related activities Work exclusively at assigned client locations, including commuting and walking to and from client buildings as required by service requests Performance Expectations Maintain established ticket SLAs as defined by the Manager Maintain established CSAT score as defined by the Manager Submit timesheets for the current week by end of shift on Friday Manage physical inventory Work and document established billable hours each week Meet annual goals and objectives as set in the HRIS and reviewed quarterly Technical Proficiencies Ticketing software for incident management and time allocation Hardware: Basic knowledge of repair and parts replacement for laptops, computers, and printers Software: Basic knowledge of firmware and driver updates on devices Communication tools: Microsoft Office and Teams Additional software as assigned Physical Requirements Ability to use hands to manipulate, handle, feel, and control equipment Ability to talk, hear, see, read, and interpret written documents Ability to occasionally lift and move objects weighing up to 25 pounds Must be able to meet these requirements with or without reasonable accommodation Why Join Skynet? Skynet Innovations, a Blue Alliance company, is a trusted managed services provider (MSP) supporting manufacturing, logistics, and municipal organizations with critical IT operations. Since 2008, we've helped clients make smart, high-impact technology investments, backed by consistent, expert support from teams they know and trust. Our pod-based staffing model ensures clients receive reliable service from people who understand their environment. It's a personalized approach that delivers long-term value and measurable outcomes. We've always believed small businesses deserve enterprise-level solutions, and that belief starts with our team. We hire for passion and cultural fit, then invest in growth. As a fully remote company from the start, we've built a strong, connected culture where people support each other, stay accountable, and thrive together. A Team Environment Built for Growth Joining Skynet Innovations means working alongside IT specialists supporting complex, enterprise environments. As part of the Blue Alliance network, you gain access to a community of hundreds of peers and experts across the country. This means more opportunities for learning, professional development, and career advancement without losing the close-knit feel of a smaller team. You'll enjoy the best of both worlds: The autonomy and client engagement typical of a local MSP The resources, support, and structure of a leading national IT services organization A Unique Opportunity Through Blue Alliance As a Blue Alliance partner company, Skynet Innovations provides team members with unmatched opportunities to learn, lead, and succeed. Each company in the network maintains its unique identity while working toward shared goals. If you're looking to make a meaningful impact and grow your career in a supportive, future-focused environment, this is the place for you. Benefits of working at Skynet Innovations: Be part of a fun, awesome team 9 paid holidays 401K Retirement with matching contributions Excellent medical, vision and dental insurance Life insurance and disability insurance Cell phone stipend 3 weeks PTO Top Reasons our Employees Love Being Part of the Blue Alliance Family: Entrepreneurial Culture Fast-paced Flow, with a Variety of Projects Collaborative Work Environment Training & Certifications Career Growth Opportunities Requirements:
    $31k-47k yearly est. 10d ago
  • Bilingual Regional IT Support Specialist

    Total Quality Logistics, Inc. 4.0company rating

    San Antonio, TX jobs

    Country USA State Texas City San Antonio Descriptions & requirements About the role: As part of our IT Operations Team, you will work in an enterprise environment, providing onsite and virtual technical support for your office and regional offices in your area. You will work directly with end-users, troubleshooting a wide range of IT issues and leveraging your advanced technical knowledge to manage special projects to help keep us on the cutting edge of transportation technology. What's in it for you: * $50,000 - $65,000 base salary * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more * Position based in San Antonio, TX with travel to Laredo, TX; Houston, TX and Monterrey, MX * Advancement opportunities with structured career paths * Access to the latest emerging technologies * Reimbursement for continuous education and technical training * TQL's IT Team offers a hybrid work environment with the ability to work remotely 40 hours per month * Leadership experience by being the IT subject-matter-expert for assigned offices * Certified Great Place to Work and voted a 2019-2026 Computerworld Best Places to Work in IT What you'll be doing: * Provide front-line technical support to on-site and remote employees * Travel to assigned regional offices to manage setup, breakdown, and relocation of workstations, printers, and other hardware. * Complete technology inventory counts and interact with office leadership to determine additional needs. * Manage Windows 11 PC inventory and perform repairs and reimaging * Work closely with Network and Database Admins, App Developers and vendors to resolve complex issues * Test new software and physical and virtual hardware to provide feedback to leadership * Assist in network upgrades and other testing after normal business hours and provide back-up, on-call support. * Ensure internal customers and end-users are your top priority * Address national help desk calls and tickets to support business needs as they adjust What you need: * Fluency in English and Spanish * Bachelor's degree in information technology or equivalent work experience * 1-2 years of help desk experience; supporting hardware, software and VoIP systems * Strong knowledge of Microsoft Office 365, Windows 11 and SCCM * Basic server and networking skills * A talent for creatively and decisively solving problems * Aptitude and ability to work independently and be a technology leader for the company * Ability to travel up to 15-20% Where you'll be: 6010 Exchange Pkwy Suite 200 San Antonio, TX 78238 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *
    $50k-65k yearly 12d ago
  • IT Support Specialist

    Clarke Consulting 4.3company rating

    South San Francisco, CA jobs

    We are seeking IT Support Specialists to work in a consulting environment for a variety of clients, primarily in the biotechnology industry. Currently hiring for full-time, onsite work only. You will be required to provide your own travel to client sites located mostly in San Francisco and San Mateo Counties. Most client sites are within a 20 minute drive from SFO Airport. Preference is given to applicants with a Bachelor's Degree from a 4 year college. Job Requirements This position involves working with a team of consultants and following the direction and guidance of a senior staff member and/or technical lead. Your customer service and people skills are paramount, but you will need to be comfortable working with desktops/laptops, mobile device hardware, and common software applications like Microsoft Office. Our company supports Windows and Mac at the desktop, as well as a variety of server platforms and enterprise hardware. Front-line support - resolution of customer support issues in-person and by email/phone/zoom/slack/etc. laptop setups and onboarding/training user account administration and audits ticket queue management printer/monitor/peripheral troubleshooting specifying computer hardware and software for purchase security and management software deployment General troubleshooting/problem resolution This position offers a flexible (even part time) schedule with excellent compensation, health benefits, 401k, a relaxed small business environment, and a friendly client base. Please submit a resume with cover letter or email detailing your interest, qualifications, and salary requirements.
    $47k-80k yearly est. Auto-Apply 60d+ ago
  • IT Support Specialist **on-site role**

    Air Group LLC 3.8company rating

    New Jersey jobs

    Job DescriptionWe're Growing! New Jersey's premier HVAC-Plumbing-Electrical company is seeking an IT Support Specialist to join our team. A minimum of 2 years of experience is required. This position reports to our Director of IT and will focus primarily on IT device management, including setup and troubleshooting. Our ideal candidate will have excellent communication skills, work well with others, and have a desire to learn and grow with our company. Hours: Mon - Fri, 8:00 am - 4:30 pm, with occasional overtime and weekends when special projects/tasks require. About Us: As a family-owned business, we do more than serve customers. We take care of the comfort and safety of our friends, family, and neighbors. We provide personalized solutions - both residential and commercial - for every heating, air conditioning and indoor air quality application. Our customers' comfort is an important responsibility, and our customers are at the center of everything we do at Air Group, LLC. Requirements: 2 years' experience providing end-user support (troubleshooting, diagnosis, resolution) Ability to work on-site 5 days a week Excellent communication skills in all forms Windows OS exp Microsoft Office exp Active Directory exp Working knowledge of network connectivity, computers, printers and peripherals Comfortable working in a team environment - must be able to collaborate with all levels of staff High School diploma or GED Fluent in English (read, write, speak) US Citizen or Green card holder (no sponsorship is available now or in the future) Bonus Items: College degree MS certifications Programming experience Benefits: All full-time Employees are eligible to participate in the following benefit programs: Medical insurance (3 plan choices) Benefits concierge service to assist with benefits questions, provider search, claims, etc. Prescription insurance Dental Vision Health Savings Account (HSA) Flexible Spending Account (FSA) Dependent Care FSA Life insurance (fully funded by Air Group, LLC on day one of employment) Life insurance buy-up options Disability Pet insurance Identity theft protection 8 paid holidays Paid time off Bereavement leave 401k with a generous company match Company merch A business culture rooted in teamwork and providing quality work Only qualified candidates will be contacted. No agency submissions. No relocation offered. No walk-ins please. We require a scheduled interview. All offers of employment are contingent upon the successful completion of a background check, which includes criminal record search and driver's license abstract.
    $53k-96k yearly est. 10d ago
  • IT Support Specialist **on-site role**

    Air Group LLC 3.8company rating

    New Jersey jobs

    We're Growing! New Jersey's premier HVAC-Plumbing-Electrical company is seeking an IT Support Specialist to join our team. A minimum of 2 years of experience is required. This position reports to our Director of IT and will focus primarily on IT device management, including setup and troubleshooting. Our ideal candidate will have excellent communication skills, work well with others, and have a desire to learn and grow with our company. Hours: Mon - Fri, 8:00 am - 4:30 pm, with occasional overtime and weekends when special projects/tasks require. About Us: As a family-owned business, we do more than serve customers. We take care of the comfort and safety of our friends, family, and neighbors. We provide personalized solutions - both residential and commercial - for every heating, air conditioning and indoor air quality application. Our customers' comfort is an important responsibility, and our customers are at the center of everything we do at Air Group, LLC. Requirements: 2 years' experience providing end-user support (troubleshooting, diagnosis, resolution) Ability to work on-site 5 days a week Excellent communication skills in all forms Windows OS exp Microsoft Office exp Active Directory exp Working knowledge of network connectivity, computers, printers and peripherals Comfortable working in a team environment - must be able to collaborate with all levels of staff High School diploma or GED Fluent in English (read, write, speak) US Citizen or Green card holder (no sponsorship is available now or in the future) Bonus Items: College degree MS certifications Programming experience Benefits: All full-time Employees are eligible to participate in the following benefit programs: Medical insurance (3 plan choices) Benefits concierge service to assist with benefits questions, provider search, claims, etc. Prescription insurance Dental Vision Health Savings Account (HSA) Flexible Spending Account (FSA) Dependent Care FSA Life insurance (fully funded by Air Group, LLC on day one of employment) Life insurance buy-up options Disability Pet insurance Identity theft protection 8 paid holidays Paid time off Bereavement leave 401k with a generous company match Company merch A business culture rooted in teamwork and providing quality work Only qualified candidates will be contacted. No agency submissions. No relocation offered. No walk-ins please. We require a scheduled interview. All offers of employment are contingent upon the successful completion of a background check, which includes criminal record search and driver's license abstract.
    $53k-96k yearly est. 40d ago
  • Technology Support Specialist

    Eskaton Careers 4.1company rating

    Carmichael, CA jobs

    Eskaton is a nonprofit senior services provider serving Northern California's older adults for over 55 years. With over 1,700 employees and 28 communities and services in Northern California, Eskaton is a great company to join and build your career. Eskaton genuinely cares about the financial security, health and well-being of our team members. In addition to competitive pay and comprehensive benefits including a 401K retirement fund matching program, Eskaton employees appreciate knowing their work makes a real difference in the community and in the lives they touch. At Eskaton, being inclusive is one of our core values. This means that we celebrate diversity and equity for all who live and work with us, building a culture of belonging and community across the aging spectrum. Our Benefits include but are not limited to... Competitive Health Plan, including dental and vision coverage Company paid life insurance Wellness programs Employee Assistance Program 401K with Company Match Retirement Program (Minimum eligibility requirements apply) Paid Time Off programs Voluntary benefits & supplemental insurance available This position is eligible for Eskaton's health benefits package the first of the month following 60 days of employment and Paid Time Off benefits program after 90 days of employment. Position Summary: The Technology Support Specialist is tasked with resolving support tickets by conducting thorough technical troubleshooting, managing requests, and providing user training and guidance. Coordinates with other departments and vendors to resolve potential or current issues. Customer service is critical to ensure staff can use technology to perform their duties. Additional responsibilities include IT projects, hardware and software maintenance, and documentation. The starting salary for this position ranges from $29.65 to $40.00/hour. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. Position Responsibilities include: Delivers exceptional customer service through effective communication, patience, empathy, strong time management, and efficient problem-solving skills. Handles support requests via a ticketing system, received by phone, email, web, or walk-in. Provides users with troubleshooting assistance via phone, video call, email, or in person, including introductory training on Eskaton software tools and practices. Has knowledge of Microsoft 365, including Entra, Intune, Exchange Online, Defender, SharePoint, OneDrive, and Teams. Develops and manages internal IT documentation Responsible for maintaining computer hardware, including coordinating with vendors, troubleshooting issues, and replacing parts as necessary. Implements software and hardware using Intune and imaging processes. Configures and removes user accounts and software access required for staff to carry out their responsibilities. Diagnoses and resolves network and Wi-Fi connectivity issues to maintain reliable connections. Provides support to IT system administrators and IT project managers by undertaking various tasks and projects. Escalates and communicates unresolved or prolonged issues. Qualifications Education: Requires two years of college with emphasis in computer technology or a combination of college education and equivalent work experience. Appropriate certification levels for the technology in use at Eskaton. Certification such as A+, Network+, and especially Microsoft 365. Training and Experience: Four or more years of experience, with two years required with Microsoft 365. Experience working with a team to resolve support tickets is required. Job Knowledge: A working knowledge of modern information technology systems including Microsoft 365. Requires knowledge of installing and maintaining software, computer equipment, and business applications. Must understand IT procedures, including cybersecurity, backup and recovery, file management, documentation, troubleshooting steps, basic networking, and customer support. The final candidate must successfully pass Eskaton's post offer, pre-employment testing which includes a criminal background check, drug test, TB screen test and health screen. All new hires are required to sign an arbitration agreement as a condition of employment. Eskaton is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.
    $29.7-40 hourly 28d ago
  • Technical Support Analyst (Tier 2)

    GCS Technologies 4.2company rating

    Austin, TX jobs

    Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected to have top notch communication skills. This is not your typical corporate help desk. We support hundreds of organizations and thousands of end users in a extremely variable environments. Essential Duties and Responsibilities Microsoft Azure and Office 365 Administration Provide remote technical support to customers calling for various technical issues. Provide on-site technical support to customers as needed. Must have flexible after-hours availability for implementation and deployment tasks. Track time and provide troubleshooting notes as you work. Requirements Desired Technical Knowledge Technicians are expected to have intermediate knowledge of the following technologies, along with the ability to quickly advance that knowledge. Windows Server and Desktop OS (all versions) Familiarity with public cloud technologies (Microsoft Azure and 365 is a must) Familiarity with MacOS and Linux operating systems. Common Desktop Applications (Office, etc.) Common Networking/Internet Services (DHCP, DNS, Domain Registration, etc.) Experience managing server Backup applications (Datto, Veeam, Appassure/Rapid Recovery ) Virtualization Technologies (VMware vSphere and Hyper-V) Familiarity with VOIP solutions, such as Ring Central Other desirable skills Basic Scripting knowledge (PowerShell, Bash, Python) Standard Networking (Routing, Switching, Firewalls. Specifically Meraki, Sonicwall, Cisco, and Dell) Familiarity administering Remote Desktop Services Additional Requirements Must live in the Austin, TX metro or surrounding area. Participate in after hours support rotation. Must pass background screening. Must be able to lift 20 lbs. Ability to work in a team and communicate effectively. Responsible for entering billable time and notes into ticketing system in real time. Certifications: Preference is given to well certified individuals. Experience: 2+ years experience in a help desk or network support position. Education: Degrees are valued but not required. We prefer experience and certifications. Benefits 75% to 100% work-from-home options if based in Austin, TX Flexible Paid Time Off Medical/Dental/Vision Insurance available Life and AD&D Insurance Disability Insurance GCS is an equal opportunity employer. GCS is a certified small business.
    $40k-73k yearly est. 18d ago
  • Technical Support Analyst (Tier 2)

    GCS Technologies 4.2company rating

    Austin, TX jobs

    Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected to have top notch communication skills. This is not your typical corporate help desk. We support hundreds of organizations and thousands of end users in a extremely variable environments. Essential Duties and Responsibilities Microsoft Azure and Office 365 Administration Provide remote technical support to customers calling for various technical issues. Provide on-site technical support to customers as needed. Must have flexible after-hours availability for implementation and deployment tasks. Track time and provide troubleshooting notes as you work. Requirements Desired Technical Knowledge Technicians are expected to have intermediate knowledge of the following technologies, along with the ability to quickly advance that knowledge. Windows Server and Desktop OS (all versions) Familiarity with public cloud technologies (Microsoft Azure and 365 is a must) Familiarity with MacOS and Linux operating systems. Common Desktop Applications (Office, etc.) Common Networking/Internet Services (DHCP, DNS, Domain Registration, etc.) Experience managing server Backup applications (Datto, Veeam, Appassure/Rapid Recovery ) Virtualization Technologies (VMware vSphere and Hyper-V) Familiarity with VOIP solutions, such as Ring Central Other desirable skills Basic Scripting knowledge (PowerShell, Bash, Python) Standard Networking (Routing, Switching, Firewalls. Specifically Meraki, Sonicwall, Cisco, and Dell) Familiarity administering Remote Desktop Services Additional Requirements Must live in the Austin, TX metro or surrounding area. Participate in after hours support rotation. Must pass background screening. Must be able to lift 20 lbs. Ability to work in a team and communicate effectively. Responsible for entering billable time and notes into ticketing system in real time. Certifications: Preference is given to well certified individuals. Experience: 2+ years experience in a help desk or network support position. Education: Degrees are valued but not required. We prefer experience and certifications. Benefits 75% to 100% work-from-home options if based in Austin, TX Flexible Paid Time Off Medical/Dental/Vision Insurance available Life and AD&D Insurance Disability Insurance GCS is an equal opportunity employer. GCS is a certified small business.
    $40k-73k yearly est. Auto-Apply 60d+ ago
  • IT Support Specialist

    Holt Logistics 3.7company rating

    Gloucester City, NJ jobs

    An IT Support Specialist Level I provides technical assistance and support to users experiencing hardware, software, or network issues. This role is critical for ensuring the smooth operation of an organization's IT systems and empowering employees to use technology efficiently. Key Responsibilities Respond to user inquiries and support requests regarding computer systems, software, and hardware. Diagnoses and troubleshoot technical issues, including hardware, software, network, and peripheral problems. Install, configure, test, maintain, monitor, and upgrade workstations, servers, printers, and related hardware and software. Monitor IT assets (such as computers, servers, network devices, and software licenses) to ensure availability, performance, and compliance with company policies. Track and manage the inventory of IT assets, including asset assignment, lifecycle status, and location. Provide remote and onsite support, including resolving incidents via phone, email, or ticketing systems. Maintain and update technical documentation, including issue logs and solutions. Enforce IT policies and procedures to ensure system security and compliance. Monitor system performance, conduct regular maintenance, and apply software patches and updates. Collaborate with other IT teams to escalate and resolve complex issues. Assist with onboarding/offboarding processes for employees. Stay current with technological advancements and recommend improvements. Required Skills & Qualifications CompTIA A+, Network+, Security+ certification is desirable. Microsoft Certified Professional (MCP) desired. Experience in IT support, help desk, or technical troubleshooting roles. Strong knowledge of PC operating systems (Windows, mac OS), networking basics, and hardware troubleshooting. Able to evaluate network performance and make necessary recommendations. Familiarity with ticketing systems, remote support tools, and IT asset management platforms. Proficient with SolarWinds platform. Excellent communication and customer service skills. Ability to explain technical concepts to non-technical users. Strong problem-solving and organizational skills.
    $51k-95k yearly est. 55d ago
  • IT Technical Support Specialist

    World Shipping, Inc. 3.4company rating

    Cleveland, OH jobs

    About World Group: World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes. Today, we are home to a portfolio of globally trusted brands that deliver customers end-to-end supply chain and logistics solutions, backed by innovative technology to provide visibility and data like never before. With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, vessel husbandry, and warehousing and distribution…customers around the globe use the services of our family of brands: ContainerPort Group, UWL, World Distribution Services, and World Shipping, Inc. to simplify supply chains and reliably move freight. We move the world with people who care. Our award-winning, industry-recognized culture is anchored in our people across the country, and the passion they bring to each day. We're growing - join our World Group family today! World Group | Our Culture: ******************************************* World Group | About: *************************** About This Role: World Group is currently looking for a systematic and collaborative person to join our family as an IT Technical Support Specialist for our Corporate Headquarters located in Rocky River, OH! The IT Technical Support Specialist provides technical support to end users by researching and answering questions, troubleshooting problems and maintaining workstation. Does this sound like you or fit your experience? Get in touch with us by applying here. Duties and Responsibilities Provides answers to clients by identifying problems, researching answers and guiding client through corrective steps. Creating and Maintaining user accounts in an Active Directory hybrid environment Enrolling Users, Updating and Maintaining MDM profiles within Workspace ONE. Troubleshooting and assisting end users within Horizon VDI Environment. Directing employees on how to setup company workstations or physically setting them up. Setting up (Laptops with docking stations and dual monitor setups) Troubleshooting and configuring company printers (print server). Maintaining and updating location access withing Brivo. Qualificitions Problem Solving Skills 2+ Years of Help Desk Experience Excellent Verbal Communication Skills Microsoft Operating Systems Phone Skills Excellent Customer Service Skills Quality Focus PC Proficiency System Administration is preferred, but not required. Education High School Diploma or GED required Bachelor's Degree preferred Working Conditions Normal office working conditions with low noise level in an open environment Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to safely perform the essential functions of this job. Regularly required to talk and hear Ability to sit for extended periods of time Ability to perform desk-based tasks Benefits/Perks: Competitive compensation Benefits package: Medical, Prescription, Dental, Vision Life, AD&D, & Disability insurance Employee Assistance Program Financial planning 401(k) plan with up to 6% company match Paid Time Off Professional development & growth opportunities Tuition assistance Casual dress code Flexible work arrangements Bonus Eligibility Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $31k-58k yearly est. 8d ago
  • Field Technical Specialist

    Honda 4.8company rating

    Torrance, CA jobs

    Legal Entity: American Honda Motor Co., Inc. Business Unit: Parts Service & Technical Division: Service Shift: 1st Workstyle: 100% Virtual Career Level: 4 Job Grade: Exempt-3 Job Purpose This position will report to the Torrance, CA facility but will cover the Territory of Texas. Therefore, we are seeking candidates that are willing to locate to Texas. Parts & Service Field Operations group provides dealer consulting and support to improve the Service customer experience and maintain dealer profitability. The field staff is the dealers' point of contact for all parts and service related activities. The Field Technical Specialist (FTS) must be client focused, working in conjunction with the District Parts and Service Manager (DPSM) and Techline to support buyback prevention and improve dealer Fixed on First Visit performance. The FTS will be directly responsible for on-site inspection, diagnosis, and the repair of difficult to diagnose/repair vehicles. The FTS will determine the nature and scope of the problem, conduct reviews of service processes and equipment, identify the technicians that can benefit from additional training by analyzing performance gaps, and document the findings. The FTS is expected to analyze the situation, determine the source of the problem, and recommend corrective actions. Key Accountabilities * Reduce vehicle buybacks and trade-outs: 10% reduction over previous fiscal year * Provide in-dealer technical assistance. Fix > 90% of vehicles on the first visit * In-dealership Fix on First Visit Assessments to support Zone CSE performance: Assess dealer readiness level to complete repairs on the first visit. Assessments will include, but not limited to, dealer Special Tool availability, Technician training, Technician Diagnostic Process adherence, Multi-point processes, Express Service processes, work distribution (dispatch) effectiveness, Quality Control processes, CSE Survey responses (negative FFV) review to determine root cause of failure, and Service Information System usage/understanding * Administrative duties: Document daily activities and provide feedback to DPSM and Zone. Create FTS cases for all vehicle repairs in accordance with TREAD reporting requirements and buyback review reports when necessary. Create Field Quality Reports when appropriate * Special Projects:Test tools and provide feedback. Inventory special tools when necessary. Support service engineering data collection activities. Provide technical support for arbitration hearings. * Professional Development: Attend training for new models, current issues, and new technology. Attend Techline meetings by phone to stay up to date on current issues and service actions Qualifications, Experience, and Skills * Minimum Educational Qualifications Automotive technical school or 8 years on-the-job experience * Automotive training: must be ASE certified or equivalent experience and possess extensive troubleshooting skills * Minimum Experience Extensive automotive technical experience required * Other Job-Specific Skills Requires excellent interpersonal, verbal, and written communication skills. * Position requires extensive travel and may require relocation Job Dimensions * Determines service department FFV deficiencies. Develops dealer FFV Action Plans and works with DPSM to implement. * Analyzes dealer repair attempts to determine why they were not able to repair the vehicle and recommend dealer solutions. * Determines cause of prior ineffective repairs: Provide feedback to DPSM and Zone * Will need to regularly assess and prioritize FTS requests to address highest priority first Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
    $60k-88k yearly est. 60d+ ago
  • IT Support Specialist

    Rolling Plains Management Corporation of Baylor Cottle Foard 3.6company rating

    Crowell, TX jobs

    Employer: Rolling Plains Management Corporation (RPMC) Status: Full Time, Monday-Friday, 8am to 5pm Rolling Plains Management Corporation is seeking a qualified candidate to fill an IT Support Specialist position in our Central Office in Crowell, Texas. This is a full-time hourly position that reports directly to the IT Director. The normal work hours are Monday- Friday 8:00am-5:00pm. However, additional hours may be required should the need arise due to emergency situations. This position may be required to work various shifts including evenings, weekends, overtime as necessary, and during inclement weather. The IT Support Specialist maintains the functionality of the Rolling Plains Management Corporation's IT system at the user level, by setting up hardware and software for employees, responding to requests for assistance, monitoring network performance, and delivering a variety of IT usage skill training and self-help materials. Essential Job Functions: Install IT equipment including hardware and software and configure to specifications at all Rolling Plains' facilities. Document installation activities and daily communication regarding issues that may arise and the remedial solution taken. Train users on the proper use of hardware and software Develop training materials and SOPs to help ensure maximum efficiency. Respond to users' inquiries regarding computer software and hardware operation problems. Determine technical assistance needs by conferring with users, conducting diagnostics, and consulting technical resources. Perform minor repairs; refer major hardware or software problems or defective products to vendors or technicians for service. Oversee the daily overall performance of computer, network and backup systems. Confer with staff, users, and management to help establish requirements for new systems or modifications. Keep apprised of new developments in technology by attending conferences and seminars or through other resources such as books, videos, etc. Ensure confidentiality and security of client data and organizational information. Display a professional appearance, demeanor, and attitude to ensure a positive interaction with employees, and clients. Maintain organizational equipment and facilities that are professional in appearance and function to ensure maximum efficiency. Remain drug-free, as verified by periodic drug screenings. All other duties, as assigned. Benefits Package: RPMC offers its full-time employees a comprehensive benefits package that includes: Medical (mostly employer-paid) and employer paid dental, and vision insurance $25,000 life insurance policy at no cost to employee Dependent care FSA (up to $5000 per year provided by employer) Telemedicine, tele-counseling, and Employee Assistance Program (EAP) Matching 401K plan Paid sick leave, vacation leave, and 14 paid holidays Voluntary benefits: critical illness, accident, long-term disability, and supplemental life insurance Additional Details: Position remains open until filled Rolling Plains Management Corporation is an equal opportunity employer. Qualifications Minimum Requirements: Associate's degree in Information Technology, Computer Science, or a related discipline is preferred. Must possess a valid driver's license and provide proof of insurability. A minimum of one (1) year experience with help desk software and remote desktop support is required. Experience with Windows Server environments, including basic administration tasks such as user management, shares, and permissions preferred. Certifications from Microsoft, Cisco, CompTIA, and experience in Cisco or HP switchgear and firewall products or other VOIP commercial phone systems is preferred. Physical Demands: Ability to maintain physical condition and stamina appropriate to the performance of assigned duties and responsibilities which may include sitting, standing, walking, or riding in a vehicle for extended periods of time or other duties assigned The usual requirements in an office/classroom/etc. environment may require lifting boxes of supplies, equipment, and occasional adjustments of office furniture. Occasional pushing, pulling, lifting and/or moving up to 75 pounds. Employee regularly required to bend and stoop in the process of installing and managing equipment. May be required to sit in both a vehicle and office and stand for up to 2 hours at a time Work Environment: Constant interaction with co-workers Regular use telephones, video conferencing, copy machines, computers; Organization and securing of work documents must be maintained Ability to adapt to inclement weather conditions and/or situations. Noise level within office environment is normally moderate. Ability to work in a stressful environment and deal effectively with stress. Ability to perform duties and adapt to flexible work schedules as established by management. Travel Requirements: Must be able to travel to the off-site/remote offices (Head Start locations, Offices in Wichita Falls and Abilene) for maintaining, trouble-shooting of problems and support for personnel. Travel Requirements: Must be able to travel to the off-site/remote offices (Head Start locations, Offices in Wichita Falls and Abilene) for maintaining, trouble-shooting of problems and support for personnel.
    $37k-69k yearly est. 16d ago
  • Technical Support Specialist - Clean Energy

    Dr Power LLP 4.2company rating

    Rico, CO jobs

    We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries. As a Technical Support Specialist, you will serve as the first point of contact for consumers who utilize Generac Clean Energy products. Your primary responsibility is to provide both technical and non-technical Spanish and English assistance through various communication channels, including phone, email, and chat. This role is exclusively dedicated to supporting end consumers-homeowners and smart energy users-by helping them troubleshoot product issues, interpret energy usage data, and navigate system functionalities. You will be equipped with comprehensive product knowledge, specialized tools, and an extensive training program to ensure a best-in-class customer experience. This is a remote role and the hired candidate must be a resident of the state of Puerto Rico. Responsibilities Deliver memorable care to customers using Generac Clean Energy products by listening deeply, empathizing with their concerns, and guiding them toward resolution. Assist residential customers with setting up, using, and troubleshooting PWRcell systems, ecobee thermostats, and app integrations. Educate users about system features, energy monitoring tools, and basic system performance to empower them in managing their energy usage. Communicate technical concepts in a clear and understandable manner to audiences with varying levels of technical expertise. Identify and report product or system trends to Tier 2 and Tier 3 support teams for more in-depth investigation. Contribute to the creation and improvement of support documentation, frequently asked questions (FAQs), and troubleshooting guides. Act as the voice of the customer by sharing insights and feedback that help enhance support processes, product development, and service offerings. Advocate for clean energy adoption by assisting users in understanding and maximizing the capabilities of their systems. Minimun Qualifications Fluency in Spanish and English (spoken and written), with a focus on delivering clear, empathetic support to Spanish-speaking customers across North America, including Puerto Rico. Previous customer support experience in a fast-paced environment, which may include technology, retail, hospitality, or energy sectors. Strong communication skills through phone, email, and chat channels, characterized by empathy and clarity. Technical curiosity or background, such as familiarity with electrical concepts, solar systems, or smart home technology. Ability to efficiently multitask across systems, document interactions clearly, and independently manage workflow. Enthusiasm for learning about complex systems and energy concepts, with a commitment to ongoing product expertise development. Excellent problem-solving skills, maintaining composure and resourcefulness when under pressure. A collaborative team player attitude, eager to share knowledge and learn from colleagues. Preferred Qualifications Experience providing support for smart homes or clean energy technologies, including solar, energy storage, and monitoring platforms. Familiarity with concepts such as AC/DC theory, inverters, or energy dashboards. Understanding of residential electrical systems, connected devices, and smart home ecosystems. #LI-JA1 Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel. “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
    $36k-69k yearly est. Auto-Apply 21d ago
  • IT Help Desk Technician

    McLane Intelligent Solutions 4.7company rating

    Temple, TX jobs

    At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and resolving technical issues promptly while providing outstanding customer service. Technicians engage with clients through various communication channels, ensuring a seamless experience that enhances their operational efficiency. Responsibilities: Provide first-level technical support to end users for various software and hardware issues. Document all interactions and resolutions in our ticketing system for tracking and future reference. Effectively manage incoming calls, emails, and ticketing inquiries, prioritizing them as necessary. Collaborate with other IT teams to escalate unresolved issues and ensure timely resolution. Continuously learn and stay updated on new technologies and systems relevant to the company's services. Requirements Strong passion for technology and helping others with IT issues. Familiarity with Windows operating systems, Microsoft Office Suite, and basic network troubleshooting. Excellent communication skills and a customer-oriented attitude. Experience with ticketing systems and remote support tools is a plus. Ability to work well under pressure and manage multiple tasks simultaneously. Helpful to have IT certifications such as CompTIA A+, Network+ or similar. High school diploma required; Associate's or Bachelor's degree in IT or related field preferred. Previous experience in a Help Desk role or customer service experience is highly valued. Benefits Competitive base salary. Comprehensive benefits package including health insurance, retirement plans, and paid time off. Ongoing training and professional development opportunities. Fast-paced and collaborative work environment with opportunities for career advancement.
    $28k-49k yearly est. Auto-Apply 60d+ ago
  • IT Help Desk Technician

    McLane Intelligent Solutions 4.7company rating

    Temple, TX jobs

    Job Description At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and resolving technical issues promptly while providing outstanding customer service. Technicians engage with clients through various communication channels, ensuring a seamless experience that enhances their operational efficiency. Responsibilities: Provide first-level technical support to end users for various software and hardware issues. Document all interactions and resolutions in our ticketing system for tracking and future reference. Effectively manage incoming calls, emails, and ticketing inquiries, prioritizing them as necessary. Collaborate with other IT teams to escalate unresolved issues and ensure timely resolution. Continuously learn and stay updated on new technologies and systems relevant to the company's services. Requirements Strong passion for technology and helping others with IT issues. Familiarity with Windows operating systems, Microsoft Office Suite, and basic network troubleshooting. Excellent communication skills and a customer-oriented attitude. Experience with ticketing systems and remote support tools is a plus. Ability to work well under pressure and manage multiple tasks simultaneously. Helpful to have IT certifications such as CompTIA A+, Network+ or similar. High school diploma required; Associate's or Bachelor's degree in IT or related field preferred. Previous experience in a Help Desk role or customer service experience is highly valued. Benefits Competitive base salary. Comprehensive benefits package including health insurance, retirement plans, and paid time off. Ongoing training and professional development opportunities. Fast-paced and collaborative work environment with opportunities for career advancement.
    $28k-49k yearly est. 5d ago
  • Interior Support Technician

    West Star Aviation 4.5company rating

    Grand Junction, CO jobs

    West Star is the fastest growing maintenance repair organization in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel. When you join our team we don't think you should have to wait for your benefits to kick in. That's why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly pay days and much more. We don't want you to live to work, we want you to work and live. What you can expect as an Interior Technician at West Star: As an Interior technician you will be working on some of the most sophisticated private aircraft in the world. Duties can include removal and installation of carpeting, insulation, sound proofing and fabric accessories; varying amounts of parts replacement/repair, basic electrical system installation, modifications, refurbishments and general mechanical applications on aircraft interiors. Job duties will vary by type and scope, as designated by the Interior Team Leader. You will be ESSENTIAL to many FUNCTIONS including: · Performing general mechanical items on aircraft interiors and related systems. · Performing minor modifications with minimal direction. · Performing daily turnover sheets, work order processes and weight and balance data. · Maintenance and repair of shop facility, equipment and tooling · Basic computer skills to be able to navigate electronic training, manuals, and maintenance databases · Cleanliness of shop and surroundings · Work independently when required · Effectively and clearly communicate (i.e., speak, write, read) in English · Any other job-related duties as assigned by supervisor or management.
    $33k-44k yearly est. 3h ago
  • Interior Support Technician

    West Star Aviation 4.5company rating

    Grand Junction, CO jobs

    West Star is the fastest growing maintenance repair organization in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel. When you join our team we don't think you should have to wait for your benefits to kick in. That's why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly pay days and much more. We don't want you to live to work, we want you to work and live. What you can expect as an Interior Support Technician at West Star: As an Interior technician you will be working on some of the most sophisticated private aircraft in the world. Duties can include removal and installation of carpeting, insulation, sound proofing and fabric accessories; varying amounts of parts replacement/repair, basic electrical system installation, modifications, refurbishments and general mechanical applications on aircraft interiors. Job duties will vary by type and scope, as designated by the Interior Team Leader. You will be ESSENTIAL to many FUNCTIONS including: Performing general mechanical items on aircraft interiors and related systems. Performing minor modifications with minimal direction. Performing daily turnover sheets, work order processes and weight and balance data. Maintenance and repair of shop facility, equipment and tooling Basic computer skills to be able to navigate electronic training, manuals, and maintenance data bases Cleanliness of shop and surroundings Work independently when required Effectively and clearly communicate (i.e., speak, write, read) in English Any other job-related duties as assigned by supervisor or management. What you'll need to bring with you: Your Education: A High school diploma or equivalent. A valid driver's license approved for airline travel and/or a valid passport is ideal, but not required Your Initiative: We're looking for team players who are self-motivated and able to perform in a fast paced environment where working under specific deadlines and time constraints will be common. Your Sense of Responsibility: Attend work every day as scheduled to include overtime and weekend assignments. Notify supervisor in advance of shift starting if unable to work. Must have reliable transportation to get to work each and every day. Perform all work in accordance with Federal Aviation Administration guidelines. Follow all company and safety rules during performance of duties. Maintain customer oriented work habits. Assist in major modification work as needed
    $33k-44k yearly est. 3h ago

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