How To Become A Window Clerk: What It Is and Career Path

What is a window clerk and how to become one

Updated January 8, 2025

3 min read

Window Clerks are retail associates who work in sales, service, and distribution at the post office. Your job is to operate the retail counter at the post office. You will also sell products like postal cards, revenue stamps, and stamped envelopes. As a Window Clerk, you work directly with customers, answering their queries about postage, mail items, etc. Also, you'll spend time verifying emails for postage and ensuring proper mailing conditions.

Positions for a window clerk are advertised on the United States Postal Service website. All you need to apply for the job is a high school diploma or a GED. After successfully applying, you'll be required to pass a civil service exam with at least a score of 70. A Window Clerk must possess excellent communication skills, customer service skills, and interpersonal skills. In the United States, a Window Clerk earns about $41,784 yearly, which is equivalent to $20.09 an hour.

ScoreWindow ClerkUS Average

Salary

5.0

Avg. Salary $63,668

Avg. Salary $59,228

Stability level

7.3

Growth rate -6%

Growth rate 0.3%

Diversity

2.1

Race

American Indian and Alaska Native 0.30%

Asian 10.64%

Black or African American 15.64%

Hispanic or Latino 14.68%

Unknown 3.83%

White 54.91%

Gender

female 68.43%

male 31.57%

Age - 54

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 54

Stress level

7.3

Stress level is high

7.1 - high

Complexity level

7.0

Complexity level is challenging

7 - challenging

Work life balance

6.7

Work life balance is good

6.4 - fair

Key steps to become a window clerk

Explore window clerk education requirements

Most common window clerk degrees

High School Diploma

29.7 %

Associate

25.9 %

Bachelor's

25.6 %

Start to develop specific window clerk skills

Skills	Percentages
Customer Service	43.71%
Postal Service	9.74%
Postage Rates	3.88%
Computer System	3.74%
Delivery Problems	3.44%

Complete relevant window clerk training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New window clerks learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a window clerk based on U.S. Bureau of Labor Statistics data and data from real window clerk resumes.

Research window clerk duties and responsibilities

Manage $24K official mail account, expertly track expenditures ultimately saving the DoD $1K with little to no supervision.
Maintain USPS procedures while accepting and shipping mail services.
Enter express mail into USPS database, gather records, perform stamp/cash audits, and identify senate vouchers.
Work as a PSE mail clerk in the automation department loading and sweeping mail from and to digital bar coding machines.

Prepare your window clerk resume

When your background is strong enough, you can start writing your window clerk resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a window clerk resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable window clerk resume templates

Build a professional window clerk resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your window clerk resume.