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Window clerk skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical window clerk skills. We ranked the top skills for window clerks based on the percentage of resumes they appeared on. For example, 43.7% of window clerk resumes contained customer service as a skill. Continue reading to find out what skills a window clerk needs to be successful in the workplace.

15 window clerk skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how window clerks use customer service:

Scheduled coordinated and lead day-to-day activities of Customer Service Associates and performed shift management duties as required.
Provided excellent customer service dealing with customers who experienced issues with service.

2. Postal Service

A postal service is a service in which messages - letters, parcels, or packages - are sent by post to all recipients in the same country or abroad. The goal is to provide the nation with a universal, reliable, and affordable mail service.

Here's how window clerks use postal service:

Performed a variety of postal services containing sales of postage stamps, money orders, registering and insuring mail.
Ensured hazardous materials and products were not being shipped; through the use of postal services.

3. Postage Rates

Postage Rate is the sum of money charged when you want to deliver mail. This charge is requested by the government postal agency for the shipping and delivery of mail. The rates vary according to the size of the mail and the location it's been delivered to. Farther locations attract higher charges than relatively closer ones.

Here's how window clerks use postage rates:

Answer questions pertaining to mail regulations, procedures, postage rates, and mail deliveries.
Check packages for proper postage and addresses; Inform customer about postage rates.

4. Computer System

Here's how window clerks use computer system:

Checked in drivers trip sheets and input information into the computer systems for payroll processing.
Reported documents in the computer systems.

5. Delivery Problems

Here's how window clerks use delivery problems:

Respond to complaints regarding mail theft, delivery problems, and lost or damage mail.
Handle complaints regarding mail theft, delivery problems, and lost or damaged mail.

6. Federal Regulations

Federal regulations refer to the set of rules, both general and permanent that are published in the Federal Register by the agencies of the federal government and the executive departments. Federal regulations are the large body of rules that govern federal practice. Examples of these laws include taxes and financial regulation, discrimination law, wages law, and so on.

Here's how window clerks use federal regulations:

Complied with all Federal Regulations.
Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.

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7. Customer Complaints

Here's how window clerks use customer complaints:

Inventoried stamp stock handled customer complaints and insured of timely delivery and dispatching all out going mail
box accounts, ordered lobby supplies, and handled customer complaints.

8. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how window clerks use bank deposits:

Documented and initiated bank deposits.
Prepared monies for daily bank deposits, replenished supplies such as stamps and money order forms.

9. Passport Applications

Here's how window clerks use passport applications:

Assisted customers with passport applications and photographs.
Verified information by government guidelines to issue passport applications, collected fees and mailed them to the Passport Center daily.

10. USPS

Here's how window clerks use usps:

Entered express mail into USPS database, gathered records, performed stamp/cash audits, and identified senate vouchers.
Maintained USPS procedures while accepting and shipping mail services.

11. Postal Products

Here's how window clerks use postal products:

Full knowledge/process/handling/distribution of all US Postal Products.
Achieved 95% accuracy in postal asset management for cash drawer and postal products inventory management.

12. Financial Transactions

The type of agreement held between two parties (buyer and seller) regarding an exchange of funds for an asset, is termed as a financial transaction. The financial transaction is the exchange of products, services, cash or credit, information, and other things of value among two separate entities for a common goal.

Here's how window clerks use financial transactions:

Execute sales or other financial transactions; cash money orders, rent post office boxes to customers.
Assist customers with parcel service, P.O.Box, money orders, certified mail and also keep track of all financial transactions.

13. Customer Claims

Here's how window clerks use customer claims:

Responded to customer claims and inquiries, and provided information to the public regarding postal regulations.
Issue and cash foreign and domestic postal money orders, accept and respond to customer claims and inquiries.

14. Product Selection

Here's how window clerks use product selection:

Greet customers, offer assistance with product selection and maintain appearance of store to make sure it's presentable to customers.

15. Postage Meter

A postage meter is an equipment used to mark mailed items with evidence of postage. It includes necessary posting details like date, cancellation postmark, and a stamp.

Here's how window clerks use postage meter:

Affixed postage to packages, and letters by hand, or stamped materials, using postage meters.
Filled postage meters and made money orders.

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What skills help Window Clerks find jobs?

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List of window clerk skills to add to your resume

The most important skills for a window clerk resume and required skills for a window clerk to have include:

Customer Service
Postal Service
Postage Rates
Computer System
Delivery Problems
Federal Regulations
Customer Complaints
Bank Deposits
Passport Applications
USPS

Postal Products
Financial Transactions
Customer Claims
Product Selection
Postage Meter
Title Transfers
Retail Products
Customer Support
Inventory Control
Financial Reports

Cash Drawers
Postal Regulations
Front Window
Credit Card Transactions
Distribution Tasks
Customer Problems
Address Changes
PSE
Relief

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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