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Windshield repair technician skills for your resume and career
10 windshield repair technician skills for your resume and career
1. Safety Equipment
- Used safety equipment and followed safety protocols.
- Selected appropriate tools, safety equipment, and parts according to job requirements.
2. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Repaired windshield damages rapidly while providing excellent customer service.
- Follow company guidelines for efficient repairs and customer service.
3. Repair Process
Repair process refers to the process of repairing refurbished, obsolete, and damaged equipment. Though the term is commonly associated with the automotive industry, it also applies to various other industries.
- Analyzed failure modes and determined repair process routing utilizing a variety of customized and proprietary test and manufacturing process/inventory management systems.
- Develop calibration/repair processes and document all changes appropriately.
4. Insurance Claims
- Managed customer auto glass insurance claims and performed repairs on windshield chips and cracks.
- Filed auto insurance claims for customers as part of the process.
5. Safety Glass
- Repair safety glass and related materials, such as back glass heating-elements on vehicles and equipment.
- Cut flat safety glass according to specified pattern and performed precision pattern-making and glass-cutting to custom-fit replacement windows.
6. Window Glass
- Replace or repair broken windshields and window glass in motor vehicles.
7. Motor Vehicle
A motor vehicle is a mode of transportation such as a car, truck or bus.
- Diagnosed complex problems in heavy motor vehicles and performed troubleshooting procedures.
- Removed broken or damaged glass windshield or window-glass from motor vehicles to ensure safety during the process.
8. Door Glass
- Remove and replace windshield and door glass.
- Install auto glass (windshields, door glass, back glass, quarter glass, etc.)
9. Windshield Repair
- Coordinated with over 20 customers a week to plan appointments for windshield repair Inventoried business related materials for upcoming work.
- Traveled to homes and businesses to repair windshields;Obtained accounts with businesses for windshield repairs / replacements
10. Schedule Appointments
- Repair chips in windshields, replace windshields and schedule appointments for customers.
- Coordinated with clients to cancel or reschedule appointments.
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List of windshield repair technician skills to add to your resume

The most important skills for a windshield repair technician resume and required skills for a windshield repair technician to have include:
- Safety Equipment
- Customer Service
- Repair Process
- Insurance Claims
- Safety Glass
- Window Glass
- Motor Vehicle
- Door Glass
- Windshield Repair
- Schedule Appointments
Updated January 8, 2025