About the Role: As a Kinetic Buried Drop Technician working on the buried drop team, you will perform the physical installation of buried copper, fiber, and coaxial cable from the network hub to the customers' residence. Our team of Buried Drop Technicians care about technology and connecting customers to products they value. This is a safety sensitive position.
What You'll Do:
Perform the physical installation of buried copper, fiber & coaxial drop cable to connect Uniti's network to the customers' residence.
Use your technical expertise and customer focus to create meaningful connections with customers.
Interpret work drawings and instructions and complete necessary paperwork.
Sell and promote Uniti products and services.
Train new employees on daily job functions.
Operate a hand-held computer for retrieving and clearing job tasks.
Operate machinery including trenching and boring equipment for burying cables.
Do You Have:
The ability to walk ½ mile + while operating following a drop plow that places service cable.
Ability to work the schedule including overtime, callouts, and standby as needed.
Basic technology and math skills.
Ability to distinguish colors present in color-coded cable.
Ability to lift and carry up to 70 pounds.
Ability to successfully complete the required training, including overnight travel out-of-state.
Ability to travel overnight, including out of state based on business needs.
A valid driver's license and safe driving record.
Ability to pass pre-employment DOT physical.
Obtain DOT certification and remain DOT certified.
* This Position Follows a Union Bidding Process*
Physical Tasks - Standing Continuously: 67-100% | Walking Continuously: 67 - 100% | Sitting Occasionally: 0-33%
Driving - Car: Occasionally: 0-33% | Van: Continuously: 67-100% | CMV: Occasionally: 0-33% | Climbing: Continuously: 67-100% | Bending: Continuously: 67-100% | Crouching: Continuously: 67-100%| Pushing-Pulling: Continuously: 67-100% |Carrying: Continuously: 67-100% | Reaching Above Head: Continuously: 67-100% | Lifting-Lowering >1-15 lbs: Continuously: 67-100% | >15-30 lbs: Continuously: 67-100% | >30+ lbs: Continuously: 67-100%
Repetitive Hand Action: >Medium Dexterity: Continuously: 67-100% | >Fine Manipulating: Continuously: 67-100% |Operate Foot Control: Occasionally: 0-33%
Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Continuously: 67-100% |Peripheral Vision: Continuously: 67-100% | Depth Perception: Occasionally: 0-33% | Color Discrimination: 34 - 66%
Exposures to: Cold: Frequently: 34-66%, Heat: Frequently: 34-66%, Dampness: Occasionally: 0-33%, Heights: Occasionally: 0-33%, Vibration: Occasionally: 0-33%, Skin Irritants: Occasionally: 0-33%, Lung Irritants: Dust: Occasionally: 0-33%, Fumes/Gases: Occasionally: 0-33%
Equipment Used in Job Performance/Working Environment: Test Equipment, Hand and Power Tools, Van
Types of Driver's License Required: Driver's License
$52k-86k yearly est. 15d ago
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Retail Sales Associate
Verizon 4.2
Des Moines, IA job
When you join Verizon
You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you'll be doing...
As a full-time Verizon Retail Sales Associate, you'll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here's what you can expect:
Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
Learn and uncover customers' needs by creating connections and asking the right questions.
Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.
We're hiring immediately! This isn't your typical entry-level retail position. Whether you're just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual-based commissions if you hit all your sales goals. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals. Top performers could make an extra $14,500 or more in individual-based commissions, giving you the chance to earn a total of $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance.
Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered!
Best in class medical, dental, and vision
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
Five weeks of paid time off (vacation, holidays, personal days)
8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off)
Up to $8K per year in tuition assistance
Discounts up to 50% off on Verizon products and services
Additional employee discounts on attractions, automotive, travel and more.
This position is a great way to jumpstart your career! One in five Verizon Retail employees received lateral or promotional moves in 2024. Too good to be true? Hear from our Verizon Retail team members on what it's like to be part of a team that invests in you. From our in-person new hire experience and award-winning training programs to our culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career.
What we're looking for...
You'll need to have:
High school diploma or GED.
One or more years of relevant experience required, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
Even better if you have one or more of the following:
Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every “even better” qualification listed above.
After you apply…
You may be required to take an assessment. It takes about 19 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.
Where you'll be working In this worksite-based role, you'll work onsite at a defined location(s).Scheduled Weekly Hours40Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits and Compensation
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
This is a commission based position with the potential to earn more.
$65k-73.5k yearly Auto-Apply 16d ago
Customer Service Technician
Centurylink 4.1
Des Moines, IA job
CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future.
Come join the CenturyLink family and be a part of something special!
Job Description
CenturyLink is an industry-leading provider of communications, high speed internet and entertainment services from coast to coast. They have immediate openings for Customer Service Technicians for their internet help desk based at their call center office Des Moines.
People skills and basic computer knowledge are required. Customer Service, Help Desk, or Tier 1 support experience is a plus.
This position will assist customers on resolving issues regarding their internet service. This is customer service help desk position not a selling position. Combined with your current computer skills, CenturyLink has an extensive training program for you to achieve success. This is a full-time, staff position (not contract) with outstanding benefits. Hours will change depending on the needs of the business.
• Fantastic Medical, Dental & Vision, offered after only 31 days of employment for you and your family!
• Paid vacation - 1 week of vacation after 6 months of employment, 2 weeks after one year
• Company Pre-paid Tuition Program of up to $5,200 after 90 days of employment on classes of your choice
• Discounts on CenturyLink Products and Services & Corporate Partners
• Casual-dress work environment
Responsibilities
Consults with customers to establish needs and offer the most appropriate solutions providing the most gracious and highly professional service with patience, empathy, and the finest care.
• Respond to customer calls, electronic communications, and/or other telephone line reports related to CenturyLink products and services. Obtain pertinent information through fact finding and consultation and evaluate and assess customers-reported trouble.
• Provide technical support to diagnose and resolve technical hardware and software issues. Formulate trouble reports/tickets and/or provide solutions for customer repair problems. Interface directly with customers on providing status and ensuring service has been restored.
• Coordinate with various departments to restore or repair customer service. May dispatch, escalate, or refer requests to others for service issues (such as chronic customer issues).
Qualifications
Basic Qualifications
• Position requires customer contact and the ability to effectively communicate over the phone with customers to assess and evaluate customer needs in an efficient and successful manner.
• Proven ability to work with internal and external customers.
• Demonstrated interpersonal communication skills for communicating CenturyLinks' products and services to customers.
• Ability to multi-task in a Microsoft Windows environment
• Strong written and verbal communications skills.
Preferred (but not required) Qualifications
• Minimum of 6 months experience in tech support and customer service call center
• Background in internet applications, cellular, and /or satellite technology.
Additional Information
No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.
$31k-36k yearly est. 2d ago
Tech Support Representative
Centurylink 4.1
Des Moines, IA job
CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future.
Job Description
Technical Support Representative
CenturyLink is seeking upbeat customer service contact center representatives to assist current high-speed internet customers with service related issues including hardware and software configurations. All inbound contact is with residential customers. Combined with your current computer skills, CenturyLink has an extensive technical support training program for you to achieve success. This is a full-time, contact center position.
Job Responsibilities:
Works with customers to identify service-related needs and offers the most appropriate solutions providing world-class customer service.
Diagnoses and resolves basic network and modem functionality issues.
Walks customers through common hardware and software configurations to maximize service functionality.
Provides solutions for customer repair problems or formulates trouble reports.
Interfaces with customers over the phone providing status updates and ensuring service has been restored.
Schedules a technician dispatch for on-site service calls when necessary.
Escalates appropriate technical issues to Tier 2 Technical support when needed.
Qualifications
Qualifications:
Requires customer contact and the ability to effectively communicate over the phone with residential customers.
Must be a flexible, independent, self-motivated problem solver who can consistently work and enjoy a fast pace.
Demonstrated interpersonal communication skills for communicating with customers.
Ability to work flexible hours including evenings, weekends, holidays and overtime is required.
Ability to multi-task in a Microsoft Windows environment and utilize multiple programs for troubleshooting.
Experience with common internet software is preferred.
Additional Information
No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.
$27k-30k yearly est. 2d ago
B2B Sales Development Program Spring Northwest
at&T 4.6
Des Moines, IA job
As a part of AT&T's B2B Sales Development Program, you'll join a world-class team shaping the future of business connectivity. Our Sales teams are the foundation of our company - they offer millions of customers access to integrated solutions that drive connectivity. Leverage your best sales techniques, uncover leads and spark innovation in areas like fiber, wireless, cloud, IOT, cybersecurity, and more. With each deal closed, you'll support our vision to lead the industry in connectivity, technology and community.
What you'll do:
* Learning hub: Start your journey at the iconic AT&T Discovery District in Dallas, TX, where you'll acquire deep insights into cutting-edge sales strategies and innovative solutions.
* Comprehensive training: Participate in a paid, 4-month program featuring dynamic instructor-led training and immersive learning experiences designed to sharpen your sales skills and prepare for quota-bearing sales roles such as:
* Lead-to-Close Sales Responsibility: Actively hunt for new business within your assigned territory through external networks and cold calling, meeting or exceeding weekly quotas for cold calls and door knocks.
* Client Engagement: Understand the communication and technology needs of small and mid-sized business customers. Present tailored growth opportunities and efficiencies to both current and potential clients.
* Consultative Selling: Utilize consultative selling skills to overcome objections, identify key trends, uncover customer needs, and leverage industry knowledge to find and close sales opportunities.
* Proposal Development: Present products and services that can benefit customers.
* Technology utilization: Leverage industry-leading technology to deliver exceptional results and drive customer success in your assigned market.
What you'll need:
* Degree requirements: Bachelor's Degree required; must have graduated within the last 3 years.
* Experience: sales-related experience / degree preferred
* Valid driver's license: Valid driver's license required due to the nature of the role.
* Relocation flexibility: Willingness and ability to relocate within the U.S. as needed.
What you'll bring:
* Career ambition: Strong desire to launch and grow a successful career in sales.
* Sales experience: Preferred experience in cold calling and a Demonstrated ability to meet and/or exceed assigned sales targets.
* Hunter mindset: A relentless drive to seek out leads and close deals, coupled with resiliency and perseverance.
* Networking and negotiation skills: Strong ability to network and negotiate effectively.
Program Highlights:
* Our best-in-class program is designed to set you up for success-and reward your hard work every step of the way. Here's what you can look forward to:
* Monthly Stipend: Receive a $1,000 monthly stipend throughout the 4-month program to support you as you focus on learning and growth.
* Graduation Bonus: Celebrate your achievement with a $2,000 bonus upon successful program completion.
* Relocation Bonuses: Potential relocation bonuses may be available in certain circumstances to assist with your move.
* Placement & Career Opportunities: Upon program completion, you'll be placed in an outside sales role within AT&T Business, aligned with your geographic preference whenever possible. Final placement depends on market availability.
Compensation:
* In Program Months 1 & 2: Earn an annualized base salary of $57,000 during foundational training.
* In Program Months 3 & 4: Transition to a sales quota and commission structure with a base salary of $48,300 plus the opportunity to earn up to $17,000 annually in commissions, bringing total compensation for these months to $65,300.
Post Program:
* You will transition to one of the Northwest cities (Des Moines, IA and Denver, CO)joining our expanding AT&T Territory sales team and unlocking exceptional earning potential! Please note: region is guaranteed, city is subject to business needs.
* Our compensation package features a competitive base salary plus a performance-based commission structure. At 100% of your sales target, annual earnings typically range from $93,300 to $117,500. Commission earnings are capped at 500% of target, allowing for an annual earning potential of $225,000 or more for high achievers.
Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
* Competitive Base Salary
* Performance Based Commission
* Paid Training
* Medical/Dental/Vision coverage
* 401(k) plan
* Tuition reimbursement program
* Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
* Paid Parental Leave
* Paid Caregiver Leave
* Additional sick leave beyond what state and local law require may be available but is unprotected
* Adoption Reimbursement
* Disability Benefits (short term and long term)
* Life and Accidental Death Insurance
* Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
* Employee Assistance Programs (EAP)
* Extensive employee wellness programs
* Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Ready to join our sales team? Apply today
Weekly Hours:
40
Time Type:
Regular
Location:
Dallas, Texas
Salary Range:
$44,600.00 - $66,800.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-99297-2 Date posted 01/30/2026
Apply now Save role
$93.3k-117.5k yearly 20h ago
Call Center Supervisor
Centurylink 4.1
Des Moines, IA job
CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future.
Job Description
CenturyLink is a technology-driven company with an extensive worldwide fiber network and more than 55 data centers around the globe. We are currently seeking a full time, salaried management position that will supervise our residential internet help desk for our Des Moines, IA location. If you thrive on consistently overcoming obstacles and achieving goals, we are interested in talking with you.
Supervisor Technical Support:
•Lead, coach and motivate team of union employees (18-25) to consistently meet and/or exceed daily, weekly and monthly call center objectives.
•Clearly communicate call center and company expectations
•Evaluate individual and team performance and provide meaningful feedback
•Conduct regular team meetings to enhance teamwork and communicate process and procedure updates
•Plan, execute and finalize assigned projects
•Successfully manage competing priorities
•Perform Quality Assurance Observations for team members and provide feedback
•Ability to create a culture of empathetic, patient, knowledgeable, efficient, and gracious employees who serve our customers and exceed expectations
Qualifications
Job Requirements
•Experience leading teams of employees.
•Recent experience in coaching and leading employees to meet the needs of our customers.
•Verbal and written communication skills, self development orientation, initiative, delegation, development of subordinates and setting of work standard
•Knowledge of various computer systems.
•Ability to read and interpret service orders and repair requests.
•Ability to motivate others, use good teamwork skills, including development of inter-departmental relationships and the ability to make complex decisions.
•Demonstrates high personal work standards.
•Utilize Microsoft Word and Microsoft Outlook to document and communicate business information to internal and external customers.
•Utilize Microsoft Excel to create spreadsheets, generate department performance reports, and analyze report data.
•Customer service experience working with internal and external customers.
•Multi-tasking experience in a fast-paced environment; completing work tasks with speed and accuracy.
•Ability to analyze and reconcile data of a complex nature from multiple sources.
Specific Knowledge, Ability, and Skills
•Bachelors Degree in Business or a related field and/or 5 years related work experience managing employees
•Excellent interpersonal, written, typing and oral communication skills
•Ability to motivate others, use good teamwork skills; including development of inter-departmental relationships
•Ability to make complex decisions.
•Strong customer service skills working with both internal and external customers.
•Ability to quickly learn and navigate through multiple systems
•Strong work ethic and self starter, able to work effectively in a fast paced call center environment
•Strong knowledge of PC hardware/software and familiarity with data products and services
•Strong knowledge of Microsoft Suite products (Excel, Word, Outlook, PowerPoint, etc)
•Ability to analyze and reconcile data of a complex nature from multiple sources.
Additional Information
No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.
$25k-35k yearly est. 2d ago
Crew Leader (Manheim)
Cox Communications 4.8
Stuart, IA job
Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Lot Operations Specialist II
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Sign on Bonus: $1,000 ($500 paid after 30 days of employment, $500 paid after 90 days of employment)
Job Responsibilities:
Orient and instruct new drivers regarding their job duties and assist supervisor in assigning and directing the work of employees.
Communicate with supervisor or manager to assure proper flow of vehicles and maintain log of stock numbers for each vehicle moved and its lot location.
Communicate schedules and assignments to the crew members.
Manage vans and transport drivers to locations. Ensure timely pick-up and drop-off of employees and vehicles by transporting them according to schedule to their proper work destinations.
Shuttle employees to and from auxiliary parking lots on sale days; provide transportation to employees parking inventoried vehicles at remote sites.
Pick-up and drop-off employees and other Auction personnel to/from the Auction, parking lots, dealerships, customer locations/businesses, and other locations.
Perform daily maintenance and routine checks of the van and clean and service the vehicle with fuel, lubricants, and accessories.
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with Market Safety Manager in support of all safety activities aligned with Safety Excellence.
Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
Enforce all company policies and procedures related to employee and customer conduct.
Perform other duties as assigned by management.
May be required to work overtime as business needs dictate.
Qualifications:
Minimum:
High School Diploma/GED and 3 years' experience in a related field.
OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related discipline.
Safe driver's needed; valid driver's license required.
Work Environment:
Frequent exposure to outdoor weather conditions.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$15.1-22.7 hourly Auto-Apply 46d ago
Retail Store Manager
at&T 4.6
West Des Moines, IA job
Take the lead at the center of where it all happens - our retail stores. Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology. With access to the latest tech and a company that believes in you, there's so much in store for your career.
In this role, you'll oversee all aspects involved in the daily operation of a retail store. From merchandising and product launches to meeting and exceeding sales objectives, you'll ensure that customers are provided with an extraordinary experience with our products and services. And, you won't be in this alone. We offer best in class paid training to set you up leadership success. You'll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.
Our most successful Store Managers have:
+ Excellent communication and leadership skills
+ Three or more years of sales and/or customer experience in telecommunications or a related industry
+ Prior management experience
+ Well-developed planning, analytical and problem-solving skills
+ Familiarity with wireless terminology, industry trends and AT&T mobility systems
+ The ability to collaborate with key stakeholders on initiatives beyond store walls
Our retail careers allow you to optimize your earning potential by working during stores busiest times, including evening and weekend hours. Store Managers are paid a competitive salary and can earn additional monthly commission dollars by meeting and/or exceeding their store's sales objectives.
Our Retail Store Manager earn between $55,000 - $82,600 in annual salary plus $24,000+ in commissions yearly if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
+ Medical/Dental/Vision coverage
+ 401(k) plan
+ Tuition reimbursement program
+ Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
+ Paid Parental Leave
+ Paid Caregiver Leave
+ Additional sick leave beyond what state and local law require may be available but is unprotected
+ Adoption Reimbursement
+ Disability Benefits (short term and long term)
+ Life and Accidental Death Insurance
+ Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
+ Employee Assistance Programs (EAP)
+ Extensive employee wellness programs
+ Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Join our team and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life.
Apply today. #ConnectingOurCommunities
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
USA:IA:West Des Moines:210 Jordan Creek Pkwy:RET/RET
**Salary Range:**
$55,000.00 - $82,600.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
$55k-82.6k yearly 1d ago
Lead Detail Technician (Manheim)
Cox Communications 4.8
Stuart, IA job
Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Lead Detail Technician
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Training: Training for this role will be held at the Manheim Omaha location.
Job Responsibilities:
Supervise the activities of the detail shop team to ensure vehicles are detailed and all work is performed in a timely manner and according to established quality standards and customer or account requirements.
Review monthly financial statement and provide recommendations to upper management on how to maximize profitability and efficiency.
Supervise the proper staging, flow and inspection of vehicles processed through the detail shop operation to meet customer requirements and timely completion of available vehicles.
Oversee daily operation and maintenance of detail shop equipment.
Establish production goals for detail shop employees and determine manpower levels and scheduled based on anticipated business volume.
Requisition equipment, materials and supplies for the shop and oversee maintenance and protection of shop equipment. Control the use of supplies, materials, and equipment.
Provide and maintain a safe work environment by explaining, monitoring, and enforcing required Auction safety procedures and complying with the OSHA requirements.
Communicate, discuss, and resolve reconditioning goals, results and problems with management and work with management in preparing the budget as it relates to the detail shop functions.
Maintain and develop detail shop staff and their professional and technical knowledge by recruiting, selecting, orienting, and training employees, and by providing educational opportunities.
Review Kronos for missing punches, proper posting of time off, department transfers. Submit any necessary paperwork to the ESC for timely processing.
Counsel and discipline employees as necessary. Plan, monitor, and evaluate job performance, and conduct performance appraisals.
Inspect and verify the quality of detail/reconditioning work performed is in accordance with customer specifications and contract standards. Examine visually and by touch if necessary. Track all vehicles entering and exiting the lanes.
Reject Vehicles not meeting standards and return to detail shop for redo. Generate appropriate reports and re-inspect problem vehicles to ensure quality standards are met.
Ensure employees have proper equipment and are properly trained in its use.
Ensure washing bays and other work areas are cleaned at the end of the workday and/or throughout if necessary.
Perform other duties as assigned by manager. This is a working supervisory position and will include detailing of vehicles and driving.
May be required to work overtime (more than 40 hours per week).
Evaluates and pursues new initiatives and opportunities based on their fit with broader strategies.
Utilizes industry, division, market, and other external business factors when making decisions.
Generates and champions innovative ideas and opportunities to improve one's area.
Fosters an environment that encourages others to suggest new ideas and try new things, even when uncomfortable.
Anticipates future changes and makes contingency plans.
Supports others in embracing and effectively navigating change.
Qualifications:
Minimum:
High school diploma/GED and 7 years' experience.
OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years' experience; OR 9 years' experience in a related field.
Safe drivers needed; valid driver's license required.
Competent supervisory and excellent organizational skills required.
Good computer software knowledge, as well as experience with AS400 essential.
Ability to work well with others and maintain focus and productivity under compressed deadlines.
Commitment to providing excellent customer service is essential.
Strong communication and interaction skills are required.
Ability to lift 1-30 pounds (light hand tools, etc.) Manual dexterity, repetitive motion tasks.
Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
Regularly required to stand, walk, reach, talk, and hear.
Required to stoop, kneel, crouch, bend, squat, and climb.
Work Environment:
Exposure to outdoor elements, including extreme heat and cold.
Moderate noise level.
Exposed to risks and hazards such as sharp/jagged metal and parts, broken glass, hazardous or caustic chemicals.
Potential exposure to bloodborne pathogens and graphic human biohazards.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$22k-25k yearly est. Auto-Apply 3d ago
B2B Sales Account Executive Mobility
at&T 4.6
Urbandale, IA job
Now offering a $5,500 Sign-on Bonus to join our team.
As a B2B Sales Account Executive - Mobility, you will proactively sell AT&T's mobility solutions to small and mid-market businesses. Your focus will be generating new revenue by hunting and prospecting within your territory through sales calls, networking, and relationship building. By uncovering client needs, you'll deliver customized, value-added solutions that address their business priorities. Success in this role depends on your ability to generate leads independently via external networks, cold calling, and door knocking, while maintaining a self-starter mindset and driving sales growth.
Join our expanding AT&T Territory sales team and unlock exceptional earning potential! Our compensation package features a competitive base salary plus a performance-based commission structure. At 100% of your sales target, annual earnings typically range from $88,100 to $137,600. Commission earnings are capped at 500% of target, allowing for an annual earning potential of $225,000 or more for high achievers. Don't wait-review the job description and apply today to be part of this exciting growth!
What you'll do:
Sales employees will concentrate on acquiring new business and conducting customer visits in the field. When not in the field, they are expected to collaborate with their team from their assigned office location, if available.
Lead Generation and Prospecting: Actively hunt for new leads within your assigned territory through external networks and cold calling, meeting or exceeding weekly quotas for cold calls and door knocks.
Client Engagement: Understand the communication and technology needs of small and mid-sized business customers. Present tailored growth opportunities and efficiencies to both current and potential clients.
Account Development: Develop new accounts and expand existing ones by establishing and nurturing long-term relationships with customers.
Consultative Selling: Utilize consultative selling skills to overcome objections, identify key trends, uncover customer needs, and leverage industry knowledge to find and close sales opportunities.
Proposal Development: Craft responses for Requests for Proposals (RFPs) and present products and services that can benefit customers.
Strategic Initiatives: Design and implement strategic initiatives to grow and retain the revenue stream of assigned complex accounts, ensuring high levels of customer satisfaction.
What you'll need:
Hunter Mindset: A relentless drive to seek out leads and close deals, coupled with resiliency and perseverance.
Networking and Negotiation Skills: Strong ability to network and negotiate effectively.
Valid Driver's License: Must have a valid driver's license with a satisfactory driving record, current auto insurance, and a reliable vehicle to meet the transportation needs of the market.
Sales Targets: Demonstrated ability to meet and/or exceed assigned sales targets.
What you'll bring:
Sales Experience: 2-5 years of outside sales and/or B2B sales experience, with a preference for outside telecommunications sales.
Technical Knowledge: Experience and knowledge in mobility products and services.
Sales Funnel Management: Proficiency in managing sales funnels and previous experience with CRM systems.
Becoming part of our team comes with amazing perks and benefits:
Competitive Base Salary
Performance Based Commission
Paid Training
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Ready to close the deal on a career with AT&T?
Apply today!
#MidMarketSales
Weekly Hours:
40
Time Type:
Regular
Location:
Urbandale, Iowa
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
$37k-69k yearly est. Auto-Apply 19d ago
Associate Director-In Home Sales
at&T 4.6
Des Moines, IA job
Overall Purpose: Responsible for development and attainment of sales and service objectives through subordinate sales personnel within an assigned geographic area. Key Roles and Responsibilities: Supervises sales and support staff, including responsibility for hiring, training, developing, disciplining and contributing to decision making regarding discharge of subordinate employees. Oversees Inventory and Compliance of subordinates including licensure, permits and documentation is per policy and procedure. Will have fleet vehicle management responsibilities. Interacts with other departments and vendors to resolve issues and develop strategic plans.
Education: Bachelors degree preferred.
Experience: 3-5 years, customer facing, sales experience, 3-5 years management experience preferred.
Supervisory: Yes.
**Qualifications - Internal**
Click here to view this job description in Career Intelligence. (****************************************
**Principle Functional Skills / Competencies Associated with this Title:**
+ Addressing Customer Needs
+ Business Acumen
+ Customer Focus
+ Customer-Centric Solution Development
+ Direct Sales
+ Knowledge of Product Line
+ Listening
+ Managing Multiple priorities
+ Operational Excellence
+ Perseverance and Follow-Through
+ Prospecting
+ Service Excellence
+ Team Management
Our Associate Director In Home Sales earn between **$77,400 - $96,800 + $34,000** in commissions yearly if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
· Medical/Dental/Vision coverage
· 401(k) plan
· Tuition reimbursement program
· Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
· Paid Parental Leave
· Paid Caregiver Leave
· Additional sick leave beyond what state and local law require may be available but is unprotected
· Adoption Reimbursement
· Disability Benefits (short term and long term)
· Life and Accidental Death Insurance
· Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
· Employee Assistance Programs (EAP)
· Extensive employee wellness programs
· Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
If a Background Check is required, candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment:
· Contact with Customers/Candidates/Clients
· Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable)
· Handling/Proximity to Sensitive Information
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Urbandale, Iowa
**Salary Range:**
$77,400.00 - $116,200.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
$77.4k-116.2k yearly 58d ago
Retail Sales Consultant
at&T 4.6
West Des Moines, IA job
JobTitle : Retail Sales Consultant JOBKEYJOBCODE : 16000025 Wage Scale/Schedule/ Class/Level : Y6 Time on Assignment (TOA) : Residency : Time in Title (TNT) : Job Family : CS Union Affiliation : Mobility Orange (Districts 1, 2-13, 4, 7, 9) Region : MBLT GENERAL DUTIES :
The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:
GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:
Customer Experience and Sales
Possess a competitive spirit and desire to meet and exceed sales goals
Stay up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools
Understand customers' needs and help them discover how our products meet those needs
Multi-task in a fast paced team environment
Educate and engage customers through product demonstrations
Interact with customers and provide prompt and courteous customer service to all customers
VIEW FULL JOB BRIEF : ******************************************************************************************************************************* Test Name : TestApplicability : VIEW TESTING TIPS : ************************************************************************************** Skill Code : Skill Name : SkillApplicability : ADDITIONAL JOB INFORMATION : Our Retail Sales Consultant's earn between $12.92 - $24.95 per hour plus $13,700 in commissions if all sales goals are met. With our uncapped commission opportunities, overachieving those goals earn top sellers $62,460 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.Joining our team comes with amazing perks and benefits: • Medical/Dental/Vision coverage• 401(k) plan• Tuition reimbursement program• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).• Sick leave• Paid Parental Leave• Adoption Reimbursement• Disability Benefits (short term and long term)• Life and Accidental Death Insurance• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal• Employee Assistance Programs (EAP)• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit!At AT&T, the safety of our employees and customers remains our top priority. We are committed to following all protective and safe-distancing guidelines required by local & state authorities in response to COVID-19. PERFORMANCE/ATTENDANCE :
Weekly Hours:
40
Time Type:
Regular
Location:
USA:IA:West Des Moines:210 Jordan Creek Pkwy:RET/RET
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-95323 Date posted 01/29/2026
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$12.9-25 hourly 1d ago
Tech Support Representative
Centurylink 4.1
Des Moines, IA job
CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future.
Job Description
Technical Support Representative
CenturyLink is seeking upbeat customer service contact center representatives to assist current high-speed internet customers with service related issues including hardware and software configurations. All inbound contact is with residential customers. Combined with your current computer skills, CenturyLink has an extensive technical support training program for you to achieve success. This is a full-time, contact center position.
Job Responsibilities:
Works with customers to identify service-related needs and offers the most appropriate solutions providing world-class customer service.
Diagnoses and resolves basic network and modem functionality issues.
Walks customers through common hardware and software configurations to maximize service functionality.
Provides solutions for customer repair problems or formulates trouble reports.
Interfaces with customers over the phone providing status updates and ensuring service has been restored.
Schedules a technician dispatch for on-site service calls when necessary.
Escalates appropriate technical issues to Tier 2 Technical support when needed.
Qualifications
Qualifications:
Requires customer contact and the ability to effectively communicate over the phone with residential customers.
Must be a flexible, independent, self-motivated problem solver who can consistently work and enjoy a fast pace.
Demonstrated interpersonal communication skills for communicating with customers.
Ability to work flexible hours including evenings, weekends, holidays and overtime is required.
Ability to multi-task in a Microsoft Windows environment and utilize multiple programs for troubleshooting.
Experience with common internet software is preferred.
Additional Information
No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.
$27k-30k yearly est. 60d+ ago
Customer Service Technical Support Rep
Centurylink 4.1
Des Moines, IA job
CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future.
Job Description
Do you have outstanding Customer Service skills and enjoy helping people? Then CenturyLink wants to talk to you.
Century Link is an industry-leading provider of communications, high speed internet and entertainment services from coast to coast. They have immediate openings for Customer Service Technicians based at their call center office Des Moines, IA.
People skills and basic computer knowledge are required. Customer Service, Help Desk, or Tier 1 support experience is a plus.
This position will assist customers on resolving issues regarding their internet service. This is customer service help desk position not a selling position. Combined with your current computer skills, CenturyLink has an extensive training program for you to achieve success. This is a full-time, staff position (not contract) with outstanding benefits. Hours will change depending on the needs of the business.
Responsibilities
• Consults with customers to establish needs and offer the most appropriate solutions providing the most gracious and highly professional service with patience, empathy, and the finest care.
• Respond to customer calls, electronic communications, and/or other telephone line reports related to CenturyLink products and services. Obtain pertinent information through fact finding and consultation and evaluate and assess customers-reported trouble.
• Provide technical support to diagnose and resolve technical hardware and software issues. Formulate trouble reports/tickets and/or provide solutions for customer repair problems. Interface directly with customers on providing status and ensuring service has been restored.
• Coordinate with various departments to restore or repair customer service. May dispatch, escalate, or refer requests to others for service issues (such as chronic customer issues).,
Qualifications
Basic Qualifications:
•Position requires customer contact and the ability to effectively communicate over the phone with customers to assess and evaluate customer needs in an efficient and successful manner.
•Proven ability to work with internal and external customers.
•Demonstrated interpersonal communication skills for communicating CenturyLinks' products and services to customers.
•Ability to multi-task in a Microsoft Windows environment
•Strong written and verbal communications skills.
Preferred (but not required) Qualifications:
•Minimum of 6 months experience in tech support and customer service call center
•Background in internet applications, cellular, and /or satellite technology.
Additional Information
No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.
$31k-36k yearly est. 2d ago
Call Center Supervisor
Centurylink 4.1
Des Moines, IA job
CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future.
Job Description
CenturyLink is a technology-driven company with an extensive worldwide fiber network and more than 55 data centers around the globe. We are currently seeking a full time, salaried management position that will supervise our residential internet help desk for our Des Moines, IA location. If you thrive on consistently overcoming obstacles and achieving goals, we are interested in talking with you.
Supervisor Technical Support:
•Lead, coach and motivate team of union employees (18-25) to consistently meet and/or exceed daily, weekly and monthly call center objectives.
•Clearly communicate call center and company expectations
•Evaluate individual and team performance and provide meaningful feedback
•Conduct regular team meetings to enhance teamwork and communicate process and procedure updates
•Plan, execute and finalize assigned projects
•Successfully manage competing priorities
•Perform Quality Assurance Observations for team members and provide feedback
•Ability to create a culture of empathetic, patient, knowledgeable, efficient, and gracious employees who serve our customers and exceed expectations
Qualifications
Job Requirements
•Experience leading teams of employees.
•Recent experience in coaching and leading employees to meet the needs of our customers.
•Verbal and written communication skills, self development orientation, initiative, delegation, development of subordinates and setting of work standard
•Knowledge of various computer systems.
•Ability to read and interpret service orders and repair requests.
•Ability to motivate others, use good teamwork skills, including development of inter-departmental relationships and the ability to make complex decisions.
•Demonstrates high personal work standards.
•Utilize Microsoft Word and Microsoft Outlook to document and communicate business information to internal and external customers.
•Utilize Microsoft Excel to create spreadsheets, generate department performance reports, and analyze report data.
•Customer service experience working with internal and external customers.
•Multi-tasking experience in a fast-paced environment; completing work tasks with speed and accuracy.
•Ability to analyze and reconcile data of a complex nature from multiple sources.
Specific Knowledge, Ability, and Skills
•Bachelors Degree in Business or a related field and/or 5 years related work experience managing employees
•Excellent interpersonal, written, typing and oral communication skills
•Ability to motivate others, use good teamwork skills; including development of inter-departmental relationships
•Ability to make complex decisions.
•Strong customer service skills working with both internal and external customers.
•Ability to quickly learn and navigate through multiple systems
•Strong work ethic and self starter, able to work effectively in a fast paced call center environment
•Strong knowledge of PC hardware/software and familiarity with data products and services
•Strong knowledge of Microsoft Suite products (Excel, Word, Outlook, PowerPoint, etc)
•Ability to analyze and reconcile data of a complex nature from multiple sources.
Additional Information
No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.
$25k-35k yearly est. 60d+ ago
Retail Sales Associate
Verizon 4.2
West Des Moines, IA job
When you join Verizon
You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you'll be doing...
As a full-time Verizon Retail Sales Associate, you'll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here's what you can expect:
Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
Learn and uncover customers' needs by creating connections and asking the right questions.
Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.
Join Verizon today and be eligible for a $2,500 sign-on bonus! (subject to the terms and conditions of the award)
We're hiring immediately! This isn't your typical entry-level retail position. Whether you're just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual-based commissions if you hit all your sales goals. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals. Top performers could make an extra $14,500 or more in individual-based commissions, giving you the chance to earn a total of $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance.
Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered!
Best in class medical, dental, and vision
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
Five weeks of paid time off (vacation, holidays, personal days)
8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off)
Up to $8K per year in tuition assistance
Discounts up to 50% off on Verizon products and services
Additional employee discounts on attractions, automotive, travel and more.
This position is a great way to jumpstart your career! One in five Verizon Retail employees received lateral or promotional moves in 2024. Too good to be true? Hear from our Verizon Retail team members on what it's like to be part of a team that invests in you. From our in-person new hire experience and award-winning training programs to our culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career.
What we're looking for...
You'll need to have:
High school diploma or GED.
One or more years of relevant experience required, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
Even better if you have one or more of the following:
Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every “even better” qualification listed above.
After you apply…
You may be required to take an assessment. It takes about 19 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.
Where you'll be working In this worksite-based role, you'll work onsite at a defined location(s).Scheduled Weekly Hours40Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits and Compensation
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
This is a commission based position with the potential to earn more.
$65k-73.5k yearly Auto-Apply 16d ago
Assistant Store Manager
at&T 4.6
Des Moines, IA job
Join our team and receive a $5,000 sign-on bonus!
Take the lead at the center of where it all happens - our retail stores. With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology. With access to the latest tech and a company that believes in you, there's so much in store for your career.
In this role, you'll partner with a store manager to oversee all aspects involved in the daily operation of a retail store. From assisting with merchandising and product launches to helping to meet and exceed sales objectives, you'll ensure that customers are provided with an extraordinary experience with our products and services. And you won't be in this alone. We offer best in class paid training that will set you up for leadership success. You'll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.
Our most successful Assistant Store Managers have:
Excellent communication and leadership skills
Three or more years of sales and/or customer experience in telecommunications or a related industry
Prior management experience
Well-developed planning, analytical and problem-solving skills
Familiarity with wireless terminology, industry trends and AT&T mobility systems
The ability to collaborate with key stakeholders on initiatives beyond store walls.
Additional requirements include:
Strategic perspective and the ability to champion change.
Inspiring your team through high performance, collaboration, and teamwork
Utilizing professional expertise to solve problems and analyze issues.
Taking initiative and striving and creating results
Our Assistant Store Managers earn $47,500 - $71,300 in annual salary plus $18,000+ in commissions yearly if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
$5,000 Sign-On Bonus offered. Not applicable to internal employees. To be eligible you must be hired by AT&T for the location(s) listed. AT&T reserves the right, at its discretion, to pay your bonus payments after 90-days of your first date of employment and the second payment after you complete 180 days of employment. Your receipt of these bonus payouts are contingent upon your agreement with the terms set forth under Agreement for Repayment of Sign On Bonus and in general, provides that you will repay the bonus if you voluntarily terminate your employment within 12 months of the first day of your employment. Program ends 3/31/2026.
Join our team and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life.
Apply today. #ConnectingOurCommunities
Weekly Hours:
40
Time Type:
Regular
Location:
USA:IA:Des Moines:3737 Merle Hay Rd:RET/RET
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
$47.5k-71.3k yearly Auto-Apply 13d ago
B2B Sales Account Executive Mobility
at&T 4.6
Urbandale, IA job
**Now offering a** **$5,500** **Sign-on Bonus to join our team.** As a B2B Sales Account Executive - Mobility, you will proactively sell AT&T's mobility solutions to small and mid-market businesses. Your focus will be generating new revenue by hunting and prospecting within your territory through sales calls, networking, and relationship building. By uncovering client needs, you'll deliver customized, value-added solutions that address their business priorities. Success in this role depends on your ability to generate leads independently via external networks, cold calling, and door knocking, while maintaining a self-starter mindset and driving sales growth.
Join our expanding AT&T Territory sales team and unlock exceptional earning potential! Our compensation package features a competitive base salary plus a performance-based commission structure. At 100% of your sales target, annual earnings typically range from $88,100 to $137,600. Commission earnings are capped at 500% of target, allowing for an annual earning potential of $225,000 or more for high achievers. Don't wait-review the job description and apply today to be part of this exciting growth!
**What you'll do:**
Sales employees will concentrate on acquiring new business and conducting customer visits in the field. When not in the field, they are expected to collaborate with their team from their assigned office location, if available.
+ **Lead Generation and Prospecting** : Actively hunt for new leads within your assigned territory through external networks and cold calling, meeting or exceeding weekly quotas for cold calls and door knocks.
+ **Client Engagement** : Understand the communication and technology needs of small and mid-sized business customers. Present tailored growth opportunities and efficiencies to both current and potential clients.
+ **Account Development** : Develop new accounts and expand existing ones by establishing and nurturing long-term relationships with customers.
+ **Consultative Selling** : Utilize consultative selling skills to overcome objections, identify key trends, uncover customer needs, and leverage industry knowledge to find and close sales opportunities.
+ **Proposal Development** : Craft responses for Requests for Proposals (RFPs) and present products and services that can benefit customers.
+ **Strategic Initiatives** : Design and implement strategic initiatives to grow and retain the revenue stream of assigned complex accounts, ensuring high levels of customer satisfaction.
**What you'll need:**
+ **Hunter Mindset:** A relentless drive to seek out leads and close deals, coupled with resiliency and perseverance.
+ **Networking and Negotiation Skills** : Strong ability to network and negotiate effectively.
+ **Valid Driver's License** : Must have a valid driver's license with a satisfactory driving record, current auto insurance, and a reliable vehicle to meet the transportation needs of the market.
+ **Sales Targets** : Demonstrated ability to meet and/or exceed assigned sales targets.
**What you'll bring:**
+ **Sales Experience:** 2-5 years of outside sales and/or B2B sales experience, with a preference for outside telecommunications sales.
+ **Technical Knowledge:** Experience and knowledge in mobility products and services.
+ **Sales Funnel Management:** Proficiency in managing sales funnels and previous experience with CRM systems.
**Becoming part of our team comes with amazing perks and benefits:**
+ Competitive Base Salary
+ Performance Based Commission
+ Paid Training
+ Medical/Dental/Vision coverage
+ 401(k) plan
+ Tuition reimbursement program
+ Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
+ Paid Parental Leave
+ Paid Caregiver Leave
+ Additional sick leave beyond what state and local law require may be available but is unprotected
+ Adoption Reimbursement
+ Disability Benefits (short term and long term)
+ Life and Accidental Death Insurance
+ Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
+ Employee Assistance Programs (EAP)
+ Extensive employee wellness programs
+ Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Ready to close the deal on a career with AT&T?
Apply today!
\#MidMarketSales
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Urbandale, Iowa
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
$37k-69k yearly est. 17d ago
Associate Director-In Home Sales
at&T 4.6
Urbandale, IA job
Overall Purpose: Responsible for development and attainment of sales and service objectives through subordinate sales personnel within an assigned geographic area.
Key Roles and Responsibilities: Supervises sales and support staff, including responsibility for hiring, training, developing, disciplining and contributing to decision making regarding discharge of subordinate employees. Oversees Inventory and Compliance of subordinates including licensure, permits and documentation is per policy and procedure. Will have fleet vehicle management responsibilities. Interacts with other departments and vendors to resolve issues and develop strategic plans.
Education: Bachelors degree preferred.
Experience: 3-5 years, customer facing, sales experience, 3-5 years management experience preferred.
Supervisory: Yes.
Qualifications - Internal
Click here to view this job description in Career Intelligence.
Principle Functional Skills / Competencies Associated with this Title:
Addressing Customer Needs
Business Acumen
Customer Focus
Customer-Centric Solution Development
Direct Sales
Knowledge of Product Line
Listening
Managing Multiple priorities
Operational Excellence
Perseverance and Follow-Through
Prospecting
Service Excellence
Team Management
Our Associate Director In Home Sales earn between $77,400 - $96,800 + $34,000 in commissions yearly if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
· Medical/Dental/Vision coverage
· 401(k) plan
· Tuition reimbursement program
· Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
· Paid Parental Leave
· Paid Caregiver Leave
· Additional sick leave beyond what state and local law require may be available but is unprotected
· Adoption Reimbursement
· Disability Benefits (short term and long term)
· Life and Accidental Death Insurance
· Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
· Employee Assistance Programs (EAP)
· Extensive employee wellness programs
· Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
If a Background Check is required, candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment:
· Contact with Customers/Candidates/Clients
· Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable)
· Handling/Proximity to Sensitive Information
Weekly Hours:
40
Time Type:
Regular
Location:
Urbandale, Iowa
Salary Range:
$77,400.00 - $116,200.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
$77.4k-116.2k yearly Auto-Apply 60d ago
Customer Service Technical Support Rep
Centurylink 4.1
Des Moines, IA job
CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future.
Job Description
Do you have outstanding Customer Service skills and enjoy helping people? Then CenturyLink wants to talk to you.
Century Link is an industry-leading provider of communications, high speed internet and entertainment services from coast to coast. They have immediate openings for Customer Service Technicians based at their call center office Des Moines, IA.
People skills and basic computer knowledge are required. Customer Service, Help Desk, or Tier 1 support experience is a plus.
This position will assist customers on resolving issues regarding their internet service. This is customer service help desk position not a selling position. Combined with your current computer skills, CenturyLink has an extensive training program for you to achieve success. This is a full-time, staff position (not contract) with outstanding benefits. Hours will change depending on the needs of the business.
Responsibilities
• Consults with customers to establish needs and offer the most appropriate solutions providing the most gracious and highly professional service with patience, empathy, and the finest care.
• Respond to customer calls, electronic communications, and/or other telephone line reports related to CenturyLink products and services. Obtain pertinent information through fact finding and consultation and evaluate and assess customers-reported trouble.
• Provide technical support to diagnose and resolve technical hardware and software issues. Formulate trouble reports/tickets and/or provide solutions for customer repair problems. Interface directly with customers on providing status and ensuring service has been restored.
• Coordinate with various departments to restore or repair customer service. May dispatch, escalate, or refer requests to others for service issues (such as chronic customer issues).,
Qualifications
Basic Qualifications:
•Position requires customer contact and the ability to effectively communicate over the phone with customers to assess and evaluate customer needs in an efficient and successful manner.
•Proven ability to work with internal and external customers.
•Demonstrated interpersonal communication skills for communicating CenturyLinks' products and services to customers.
•Ability to multi-task in a Microsoft Windows environment
•Strong written and verbal communications skills.
Preferred (but not required) Qualifications:
•Minimum of 6 months experience in tech support and customer service call center
•Background in internet applications, cellular, and /or satellite technology.
Additional Information
No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.