Manager, Asset Management jobs at Windstream - 54 jobs
Central Program Management (TPE) - AI/ML Software Program Manager
Qualcomm 4.5
San Diego, CA jobs
Company: Qualcomm Technologies, Inc. Job Area: Engineering Services Group, Engineering Services Group > Program Management The AI/ML Software Program Manager is a key member of the Central PMO within the Technology Planning and Edge Solutions (TPE) group at Qualcomm. This role focuses on AI/ML technologies for software products across various business units. The Program Manager will lead efforts in scoping, planning and managing the execution of AI/ML Software deliverables across SoC platforms, programs and initiatives.
Key Responsibilities:
* Build strong technical and program understanding to develop key insights and influence.
* Drive and deliver overall program alignment and execution across multiple technologies.
* Understand requirements priority and drive scoping and planning, including interdependencies, staffing constraints, and schedule optimization across multiple tech teams.
* Partner with Product Management and Engineering to establish clear Plan of Records commitments and enable prioritization.
* Establish rigorous execution discipline and communication processes, including risk management, mitigation, tracking, schedule trends vs. baseline, recovery actions, and executive reporting.
* Develop program indicators to manage program health, including quality and timelines.
* Develop and establish strong processes that streamline the development cycle and integrate multiple plans, dependencies, and deliverables effectively.
* Manage stakeholder expectations, channel requirements to respective development teams, and drive consensus on development schedules, plans, and processes.
* Use verbal and written communication skills to convey complex information to multiple audiences, requiring strong negotiation and alignment skills.
* Work independently with little supervision.
Skills and Experience:
* 5 to 10 years of experience in a combination of technical product development and program management in the SoC /embedded industry.
* Strong technical understanding of AI/ML technology and deliverables.
* Strong working knowledge of software development principles at the SoC / embedded industry.
* Experience with multiple technology development and end-to-end product integration.
* Experience managing products through the entire development life cycle, including risk management.
Minimum Qualifications:
* Bachelor's degree in Engineering, Computer Science, or related field.
* 4+ years of Program Management or related work experience.
Preferred Qualifications:
* Master's degree in Engineering, Computer Science, or related field.
* PMP Certification.
* 7+ years of Program Management or related work experience.
* 3+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).
* 2+ years of experience working in a large matrixed organization.
* 2+ years of experience with program management tools such as dashboards, Gantt charts, etc.
Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
Pay range and Other Compensation & Benefits:
$154,400.00 - $231,600.00
The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer - and you can review more details about our US benefits at this link.
If you would like more information about this role, please contact Qualcomm Careers.
$154.4k-231.6k yearly 60d+ ago
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Portfolio Manager, NextGear Capital (Baltimore/DC Market)
Cox Communications 4.8
Washington, DC jobs
Company
Cox Automotive - USA
Job Family Group
Customer Care Group
Job Profile
Portfolio Manager III - NGC
Management Level
Individual Contributor
Flexible Work Option
Can work remotely but need to live in the specified city, state, or region
Travel %
Yes, 75% of the time
Work Shift
Day
Compensation
Compensation includes a base salary of $104,600.00 - $157,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
Job Summary
The Portfolio Managermanages and grows a portfolio of dealer clients across the assigned Baltimore/DC territory with lines of credit ranging from $50,000 to $2.5M within an assigned geographic territory. The primary responsibilities include building and maintaining relationships with clients, optimizing the portfolio through the clients' use of the line of credit, identifying and mitigating pre-default account risk, and supporting post-default collections on defaulted accounts. The geographic territory assigned will be in the Atlanta Northwest area.
*
The Candidate must permanently reside in assigned geographic territory
.
Responsibilities
Optimize each client's use of the line of credit within an assigned portfolio whose lines of credit range from $50,000 to $2,500,000 by acting as floor plan subject matter expert to their portfolio of clients.
Achieve goals and performance targets as set by the company by regularly engaging with clients in person or virtually by collaborating with internal partners to drive revenue and maximize profitability through prudent account management, controlled growth and risk mitigation.
Educate clients on desired performance behaviors, self-service options, and best practices and coach them to ensure compliance with company policies and expectations.
Collect and analyze client financial information and various internal reports and dashboards to assess and monitor dealer performance and address with the dealer as appropriate to drive growth and manage risk.
Utilize company provided historical data and tools to identify targets for opportunity of growth and determine clients that are having financial distress.
Collaborate and strategize with Risk and Recovery department with pre-default risk mitigation and post default collection efforts on defaulted accounts within a specified timeframe. Minimize loss and maximize recovery.
Physical inspection of inventory, and accuracy of audits and repossession as necessary. Inspect what is expected to ensure quality control, inventory, audit self- reconciliation, addition of inventory and buying behaviors.
Serve as a fiduciary for the company including identifying and reporting to the company any material client or internal non-compliance with company policies, attempted or actual fraud upon the company or any other circumstance that may require identification and reporting to protect the company.
Operate with the highest level of integrity and always strive to achieve the best outcome for both the clients and our company.
Detailed documentation in Salesforce all prudent conversations, activities and client interactions as required by the company KPI's. Complete all Salesforce campaigns as required by the company.
Responsible for onboarding new clients to ensure a positive and successful client experience.
Cultivate Cox Automotive cross functional business unit relationships and opportunities.
Participate and support other projects and initiatives as required.
Perform all other duties as assigned.
Job Knowledge, Skills and Abilities:
Knowledge of the automotive industry (various sectors).
Knowledge of the finance industry (various sectors).
Proficiency of reading and analyzing financials, such as profit & loss, balance sheet, tax returns and bank statements preferred.
Strong financial acumen with working knowledge of key financial tools and terminology.
Ability to identify risk indicators through data tools.
Ability to communicate a proactive performance plan on continuous basis individually and client level.
Strong presentation, verbal and written communication skills.
Strong interpersonal skills with ability to interact with clients, collaborate with internal team members. and external partners at various levels within the organization.
Strong time management skills with ability to manage deadlines.
Strong negotiation and collection skills.
Strong analytical and problem-solving skills.
Ability to work independently and in a remote environment.
Ability to maintain a high level of safety awareness and take necessary safety precautions.
Proficient in Excel, Word, PowerPoint, Outlook, Teams and Salesforce.
Education and Experience:
BA/BS with 4+ yeas related experience in finance, client facing, customer service, B2B, account management and/ or collections required. Candidate can also have a combination of a MS degree and 2+ years, or 8 years of experience in lieu of a degree.
Automotive and/or floorplan industry background preferred.
Financial knowledge and acumen preferred.
Physical Demands:
Ability to visit clients at least 60% of the time with occasionally required overnight travel.
Ability to sit and stand for extended periods of time.
Valid driver's license is required for this position.
Disclaimer:
The description is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
$104.6k-157k yearly Auto-Apply 20d ago
Marketing Manager, Developer Project Management
Qualcomm 4.5
San Diego, CA jobs
Company: Qualcomm Technologies, Inc. Job Area: Sales, Business Development & Marketing Group, Sales, Business Development & Marketing Group > Marketing The Developer Marketing team is seeking a highly organized and proactive Marketing Manager to project manage the planning and execution of developer-focused events-both in-person and virtual. This role is central to Qualcomm's mission to engage and grow our global developer ecosystem across AI, IoT, XR, and Compute platforms. You will collaborate with cross-functional teams including Developer Marketing, Product Management, Developer Relations, and external partners to deliver impactful experiences that drive developer engagement and technology adoption.
Qualcomm Developer Marketing's goal is to win the hearts and minds of developers around the world by providing innovative technical education, tools, resources and inspiration to enable developer success and innovation.
You are a detail-oriented, data-driven strategist who thrives on managing complex logistics while keeping a clear vision for creating developer event experiences that inspire and engage. Sound like you? If so, the Qualcomm Developer Marketing team is hiring!
Key Responsibilities:
* Own end-to-end project management for developer events such as conferences, hackathons, meetups, workshops, and webinars.
* Define event goals, timelines, budgets, and success metrics aligned with developer engagement strategies.
* Manage event budgets, including forecasting, tracking, and reporting on expenditures.
* Oversee external agencies and vendors, ensuring timely delivery and alignment with brand and event objectives.
* Orchestrate logistics including venue selection, speaker management, technical setup, and vendor contracts.
* Integrate efforts with various Marketing teams to ensure consistent messaging and branding across all touch-points.
* Coordinate with internal teams to source technical content, demos, and developer tools for events.
* Track and report on event performance, feedback, and ROI to inform future planning.
* Maintain a project calendar and ensure timely execution of all deliverables.
* Support speaker coaching, content review, and audience engagement strategies.
This is a U.S. based position and is not eligible for visa sponsorship.
Minimum Qualifications:
* Bachelor's degree and 3+ years of Communications, Marketing, Public Relations, or related work experience.
OR
Associate's degree or equivalent degree and 5+ years of Communications, Marketing, Public Relations, or related work experience.
OR
High school Diploma or equivalent and 7+ years of Communications, Marketing, Public Relations, or related work experience.
* Completed advanced degrees in a relevant field may be substituted for up to two years (Master's = one year, Doctorate = two years) of work experience.
Preferred Qualifications:
* 5+ years of experience in project or event management, ideally in a developer or technical marketing context.
* PMP (Project Management Professional) certification
* Proven ability to manage multiple projects simultaneously with cross-functional teams.
* Strong understanding of developer audiences and technical event formats.
* Excellent communication, negotiation, and organizational skills.
* Experience with project management tools (e.g., Workfront, Asana) and event platforms (e.g., Zoom, Hopin, ON24, etc.).
* Experience in developer relations, technical marketing, or community management.
* Ability to thrive in a fast-paced, global environment with shifting priorities.
Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
Pay range and Other Compensation & Benefits:
$133,500.00 - $200,300.00
The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer - and you can review more details about our US benefits at this link.
If you would like more information about this role, please contact Qualcomm Careers.
$133.5k-200.3k yearly 56d ago
Portfolio Manager, NextGear Capital (Des Moines, Iowa)
Cox Communications 4.8
Des Moines, IA jobs
Company
Cox Automotive - USA
Job Family Group
Customer Care Group
Job Profile
Portfolio Manager III - NGC
Management Level
Individual Contributor
Flexible Work Option
Can work remotely but need to live in the specified city, state, or region
Travel %
Yes, 75% of the time
Work Shift
Day
Compensation
Compensation includes a base salary of $87,200.00 - $130,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
Job Summary
The Portfolio Managermanages and grows a portfolio of dealer clients across the assigned Des Moines, Iowa territory with lines of credit ranging from $50,000 to $2.5M within an assigned geographic territory. The primary responsibilities include building and maintaining relationships with clients, optimizing the portfolio through the clients' use of the line of credit, identifying and mitigating pre-default account risk, and supporting post-default collections on defaulted accounts. The geographic territory assigned will be in the Atlanta Northwest area.
*
The Candidate must permanently reside in assigned Des Moines metro area
.
Responsibilities
Optimize each client's use of the line of credit within an assigned portfolio whose lines of credit range from $50,000 to $2,500,000 by acting as floor plan subject matter expert to their portfolio of clients.
Achieve goals and performance targets as set by the company by regularly engaging with clients in person or virtually by collaborating with internal partners to drive revenue and maximize profitability through prudent account management, controlled growth and risk mitigation.
Educate clients on desired performance behaviors, self-service options, and best practices and coach them to ensure compliance with company policies and expectations.
Collect and analyze client financial information and various internal reports and dashboards to assess and monitor dealer performance and address with the dealer as appropriate to drive growth and manage risk.
Utilize company provided historical data and tools to identify targets for opportunity of growth and determine clients that are having financial distress.
Collaborate and strategize with Risk and Recovery department with pre-default risk mitigation and post default collection efforts on defaulted accounts within a specified timeframe. Minimize loss and maximize recovery.
Physical inspection of inventory, and accuracy of audits and repossession as necessary. Inspect what is expected to ensure quality control, inventory, audit self- reconciliation, addition of inventory and buying behaviors.
Serve as a fiduciary for the company including identifying and reporting to the company any material client or internal non-compliance with company policies, attempted or actual fraud upon the company or any other circumstance that may require identification and reporting to protect the company.
Operate with the highest level of integrity and always strive to achieve the best outcome for both the clients and our company.
Detailed documentation in Salesforce all prudent conversations, activities and client interactions as required by the company KPI's. Complete all Salesforce campaigns as required by the company.
Responsible for onboarding new clients to ensure a positive and successful client experience.
Cultivate Cox Automotive cross functional business unit relationships and opportunities.
Participate and support other projects and initiatives as required.
Perform all other duties as assigned.
Job Knowledge, Skills and Abilities:
Knowledge of the automotive industry (various sectors).
Knowledge of the finance industry (various sectors).
Proficiency of reading and analyzing financials, such as profit & loss, balance sheet, tax returns and bank statements preferred.
Strong financial acumen with working knowledge of key financial tools and terminology.
Ability to identify risk indicators through data tools.
Ability to communicate a proactive performance plan on continuous basis individually and client level.
Strong presentation, verbal and written communication skills.
Strong interpersonal skills with ability to interact with clients, collaborate with internal team members. and external partners at various levels within the organization.
Strong time management skills with ability to manage deadlines.
Strong negotiation and collection skills.
Strong analytical and problem-solving skills.
Ability to work independently and in a remote environment.
Ability to maintain a high level of safety awareness and take necessary safety precautions.
Proficient in Excel, Word, PowerPoint, Outlook, Teams and Salesforce.
Education and Experience:
BA/BS with 4+ yeas related experience in finance, client facing, customer service, B2B, account management and/ or collections required. Candidate can also have a combination of a MS degree and 2+ years, or 8 years of experience in lieu of a degree.
Automotive and/or floorplan industry background preferred.
Financial knowledge and acumen preferred.
Physical Demands:
Ability to visit clients at least 60% of the time with occasionally required overnight travel.
Ability to sit and stand for extended periods of time.
Valid driver's license is required for this position.
Disclaimer:
The description is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
$87.2k-130.8k yearly Auto-Apply 12d ago
Capital Asset Manager
Ast Space Mobile 4.8
Midland, TX jobs
AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today's five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.
Position Overview
We are seeking a Capital AssetManager to oversee the lifecycle management of all capital assets within our manufacturing and engineering organizations located in the Texas facilities. This role is responsible for acquisition, tracking, maintenance, valuation, and disposal of assets, ensuring compliance with internal policies and external regulations. The Capital AssetManager will support budgeting and forecasting and contribute to strategic planning for asset utilization and replacement.
Key Responsibilities
* Asset Lifecycle Management: Maintain accurate records of all capital assets, including location, condition, cost, and depreciation. Assign and manageasset tags and ensure proper documentation. Coordinate asset transfers, disposals, and retirements in compliance with company policy.
* Inventory & Systems: Lead annual physical inventory audits. Manage and develop asset tracking systems and ensure data integrity. Develop and maintain spare parts inventory systems and standardization across departments.
* Financial Oversight: Collaborate with finance teams to develop and monitor capital budgets. Track and report repair & maintenance (R\&M) costs; analyze variances and forecasts. Support external audits and ensure compliance with financial reporting standards (e.g., GASB 34).
* Strategic Planning: Develop long-term asset replacement and lifecycle cost strategies. Recommend capital investment projects based on asset conditions and operational needs. Participate in strategic planning for facility upgrades and expansions.
* Stakeholder Collaboration: Work with operations, engineering, maintenance, and procurement teams to align assetmanagement with production goals. Train staff on assetmanagement procedures and systems. Liaise with external vendors for asset procurement and maintenance services.
Qualifications
Education:
* Bachelor's degree in business administration, finance, engineering, or related field.
* Professional certifications in assetmanagement (e.g., CPAM, IAM) are a plus.
Experience:
* A minimum of 5 years in assetmanagement within a manufacturing or industrial environment.
* Experience with ERP systems and asset tracking software.
Preferred Qualifications
* Familiarity with GASB 34 and other financial reporting standards.
* Experience in strategic capital planning and lifecycle cost analysis.
* Knowledge of spare parts inventory management and standardization practices.
Soft Skills
* Strong analytical and problem-solving abilities.
* Excellent communication and organizational skills.
* Proven ability to collaborate effectively across cross-functional teams.
* Ability to work independently and manage multiple priorities.
* Meticulous attention to detail to ensure accuracy in documentation and reporting.
Technology Stack
* ERP systems for assetmanagement.
* Microsoft Excel and data reporting tools.
* Asset tracking software and inventory management systems.
Physical Requirements
* Ability to work in a standard office environment and on the shop floor as needed.
* Occasional lifting, bending, and walking during physical asset audits.
AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
$63k-89k yearly est. Auto-Apply 34d ago
Capital Asset Manager
Ast & Science 4.0
Midland, TX jobs
AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today's five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.
Position Overview
We are seeking a Capital AssetManager to oversee the lifecycle management of all capital assets within our manufacturing and engineering organizations located in the Texas facilities. This role is responsible for acquisition, tracking, maintenance, valuation, and disposal of assets, ensuring compliance with internal policies and external regulations. The Capital AssetManager will support budgeting and forecasting and contribute to strategic planning for asset utilization and replacement.
Key Responsibilities
Asset Lifecycle Management: Maintain accurate records of all capital assets, including location, condition, cost, and depreciation. Assign and manageasset tags and ensure proper documentation. Coordinate asset transfers, disposals, and retirements in compliance with company policy.
Inventory & Systems: Lead annual physical inventory audits. Manage and develop asset tracking systems and ensure data integrity. Develop and maintain spare parts inventory systems and standardization across departments.
Financial Oversight: Collaborate with finance teams to develop and monitor capital budgets. Track and report repair & maintenance (R\&M) costs; analyze variances and forecasts. Support external audits and ensure compliance with financial reporting standards (e.g., GASB 34).
Strategic Planning: Develop long-term asset replacement and lifecycle cost strategies. Recommend capital investment projects based on asset conditions and operational needs. Participate in strategic planning for facility upgrades and expansions.
Stakeholder Collaboration: Work with operations, engineering, maintenance, and procurement teams to align assetmanagement with production goals. Train staff on assetmanagement procedures and systems. Liaise with external vendors for asset procurement and maintenance services.
Qualifications
Education:
Bachelor's degree in business administration, finance, engineering, or related field.
Professional certifications in assetmanagement (e.g., CPAM, IAM) are a plus.
Experience:
A minimum of 5 years in assetmanagement within a manufacturing or industrial environment.
Experience with ERP systems and asset tracking software.
Preferred Qualifications
Familiarity with GASB 34 and other financial reporting standards.
Experience in strategic capital planning and lifecycle cost analysis.
Knowledge of spare parts inventory management and standardization practices.
Soft Skills
Strong analytical and problem-solving abilities.
Excellent communication and organizational skills.
Proven ability to collaborate effectively across cross-functional teams.
Ability to work independently and manage multiple priorities.
Meticulous attention to detail to ensure accuracy in documentation and reporting.
Technology Stack
ERP systems for assetmanagement.
Microsoft Excel and data reporting tools.
Asset tracking software and inventory management systems.
Physical Requirements
Ability to work in a standard office environment and on the shop floor as needed.
Occasional lifting, bending, and walking during physical asset audits.
AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
$68k-99k yearly est. Auto-Apply 12d ago
Program Manager 3, Program Management
Comcast 4.5
Naperville, IL jobs
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.
Job Summary
Responsible for utilizing solid program management skills and knowledge to lead medium-to-smaller and/or less complex programs. Usually determines own work priorities. Acts as a resource for colleagues with less experience.
Job Description
Core Responsibilities
* Must be US Citizen
* Support IVR across all Comcast Business segments including SMB, MM, Enterprise, CBG, Custom Solutions
* Participate in solutioning calls for new product launches
* Outline CARE impacts during Impact Analysis working jointly with the requestor
* Define requirements for IVR implementation
* Work with IVR Authoring team to implement IVR enhancements, and UAT team to test
* Ensure that solution meets the business needs
* Provide change management impacts to ensure proper communications to frontline, SLT and requesting teams
* Consistent exercise of independent judgment and discretion in matters of significance.
* Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
* Other duties and responsibilities as assigned.
Experience:
* Previous experience working with enterprise level IVR, preferably Google CES / CCAIP
* Knowledge of natural language understanding (NLU) concepts and best practices Previous experience outlining business and technical requirements
* General knowledge of APIs and integration / technical requirements
* Experience using Visio or other tool for call flow documentation
* Plus for experience using the Google CES platform, including Google Cloud (GCP), google cloud logging, Big Query, Looker, DFCX
Employees at all levels are expected to:
* Understand our Operating Principles; make them the guidelines for how you do your job.
* Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
* Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
* Win as a team - make big things happen by working together and being open to new ideas.
* Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
* Drive results and growth.
* Support a culture of inclusion in how you work and lead.
* Do what's right for each other, our customers, investors and our communities.
Disclaimer:
* This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Communication, Cross-Functional Teamwork, Prioritization
Compensation
This job can be performed in Colorado, and Illinois with a Pay Range of $82,685.15 - $129,933.80
Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
5-7 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
$82.7k-129.9k yearly Auto-Apply 13d ago
Program Manager, Enterprise Performance Management
Comcast 4.5
Atlanta, GA jobs
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
The Program Manager, Enterprise Performance Management plays a pivotal role in the strategic execution and promotion of the annual performance management cycle. Reporting to the Sr. Director of Talent and Performance Management, this role works to ensure the successful execution of enterprise-wide performance and talent strategies that align with business goals and drive organizational effectiveness.
This role will guide designated PM leads and HR partners across the enterprise through all points of the performance management cycle and optimize the enterprise PM process through enhancement projects. Acts as a subject matter expert.
Job Description
Core Responsibilities
* Plays a pivotal role in optimizing and executing the Enterprise-wide performance management practices.
* Collaborates with HR Business Partners to promote and integrate new talent management practices in effort to support overall business goals.
* Partners with analytics teams to identify key insights from complex talent data to inform, enhance, and optimize process design
* Collaborates with Talent and HR Leaders to identify and troubleshoot end-user issues while scaling best practices in performance management
* Partners with HR Comms to maintain clear and effective Performance communications to leaders and employees through toolkits, trainings, and office-hours
* Leverages data-driven insights to craft compelling talent stories that influence executive decision-making and align with business priorities.
* Maintains organizational data storage through Sharepoint site of all Enterprise Performance Management documents, Enterprise-wide training materials, and change management plans
* Ensures user accessibility and simplicity of tools through iterative prototyping
* Leverages HR management system enhancements to expedite and improve talent practice applications.
* Builds and maintains relationships with Performance Management Community and HR business partners and provide support for PM processes
* Consistent exercise of independent judgment and discretion in matters of significance.
* Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
* Other duties and responsibilities as assigned.
Employees at all levels are expected to:
* Understand our Operating Principles; make them the guidelines for how you do your job.
* Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
* Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
* Win as a team - make big things happen by working together and being open to new ideas.
* Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
* Drive results and growth.
* Support a culture of inclusion in how you work and lead.
* Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications
Skills
Collaborating, Data Organization, Data Storytelling, Performance Management (PM), Program Management, Stakeholder Management
Compensation
This job can be performed in California, Colorado, Illinois, Maryland, Minnesota, and Washington with a Pay Range of $85,838.52 - $160,947.23
Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
7-10 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
$85.8k-160.9k yearly Auto-Apply 8d ago
Program Manager, Enterprise Performance Management
Comcast 4.5
Pittsburgh, PA jobs
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
The Program Manager, Enterprise Performance Management plays a pivotal role in the strategic execution and promotion of the annual performance management cycle. Reporting to the Sr. Director of Talent and Performance Management, this role works to ensure the successful execution of enterprise-wide performance and talent strategies that align with business goals and drive organizational effectiveness.
This role will guide designated PM leads and HR partners across the enterprise through all points of the performance management cycle and optimize the enterprise PM process through enhancement projects. Acts as a subject matter expert.
Job Description
Core Responsibilities
* Plays a pivotal role in optimizing and executing the Enterprise-wide performance management practices.
* Collaborates with HR Business Partners to promote and integrate new talent management practices in effort to support overall business goals.
* Partners with analytics teams to identify key insights from complex talent data to inform, enhance, and optimize process design
* Collaborates with Talent and HR Leaders to identify and troubleshoot end-user issues while scaling best practices in performance management
* Partners with HR Comms to maintain clear and effective Performance communications to leaders and employees through toolkits, trainings, and office-hours
* Leverages data-driven insights to craft compelling talent stories that influence executive decision-making and align with business priorities.
* Maintains organizational data storage through Sharepoint site of all Enterprise Performance Management documents, Enterprise-wide training materials, and change management plans
* Ensures user accessibility and simplicity of tools through iterative prototyping
* Leverages HR management system enhancements to expedite and improve talent practice applications.
* Builds and maintains relationships with Performance Management Community and HR business partners and provide support for PM processes
* Consistent exercise of independent judgment and discretion in matters of significance.
* Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
* Other duties and responsibilities as assigned.
Employees at all levels are expected to:
* Understand our Operating Principles; make them the guidelines for how you do your job.
* Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
* Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
* Win as a team - make big things happen by working together and being open to new ideas.
* Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
* Drive results and growth.
* Support a culture of inclusion in how you work and lead.
* Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications
Skills
Collaborating, Data Organization, Data Storytelling, Performance Management (PM), Program Management, Stakeholder Management
Compensation
This job can be performed in California, Colorado, Illinois, Maryland, Minnesota, and Washington with a Pay Range of $85,838.52 - $160,947.23
Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
7-10 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
$85.8k-160.9k yearly Auto-Apply 8d ago
Program Manager, Enterprise Performance Management
Comcast 4.5
Schaumburg, IL jobs
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
The Program Manager, Enterprise Performance Management plays a pivotal role in the strategic execution and promotion of the annual performance management cycle. Reporting to the Sr. Director of Talent and Performance Management, this role works to ensure the successful execution of enterprise-wide performance and talent strategies that align with business goals and drive organizational effectiveness.
This role will guide designated PM leads and HR partners across the enterprise through all points of the performance management cycle and optimize the enterprise PM process through enhancement projects. Acts as a subject matter expert.
Job Description
Core Responsibilities
* Plays a pivotal role in optimizing and executing the Enterprise-wide performance management practices.
* Collaborates with HR Business Partners to promote and integrate new talent management practices in effort to support overall business goals.
* Partners with analytics teams to identify key insights from complex talent data to inform, enhance, and optimize process design
* Collaborates with Talent and HR Leaders to identify and troubleshoot end-user issues while scaling best practices in performance management
* Partners with HR Comms to maintain clear and effective Performance communications to leaders and employees through toolkits, trainings, and office-hours
* Leverages data-driven insights to craft compelling talent stories that influence executive decision-making and align with business priorities.
* Maintains organizational data storage through Sharepoint site of all Enterprise Performance Management documents, Enterprise-wide training materials, and change management plans
* Ensures user accessibility and simplicity of tools through iterative prototyping
* Leverages HR management system enhancements to expedite and improve talent practice applications.
* Builds and maintains relationships with Performance Management Community and HR business partners and provide support for PM processes
* Consistent exercise of independent judgment and discretion in matters of significance.
* Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
* Other duties and responsibilities as assigned.
Employees at all levels are expected to:
* Understand our Operating Principles; make them the guidelines for how you do your job.
* Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
* Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
* Win as a team - make big things happen by working together and being open to new ideas.
* Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
* Drive results and growth.
* Support a culture of inclusion in how you work and lead.
* Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications
Skills
Collaborating, Data Organization, Data Storytelling, Performance Management (PM), Program Management, Stakeholder Management
Compensation
This job can be performed in California, Colorado, Illinois, Maryland, Minnesota, and Washington with a Pay Range of $85,838.52 - $160,947.23
Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
7-10 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
$85.8k-160.9k yearly Auto-Apply 8d ago
Manager, Credit Risk Management
T-Mobile 4.5
Frisco, TX jobs
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
As a Manager within the Credit Risk Management team, you will be required to wear multiple hats. You must have a strong blend of analytical skills, project management, presentation skills, and ability to develop strong partnerships/relationships with key business partners.
You will be leading projects or initiatives to identify new credit segmentation opportunities to drive enhancements to our credit decision process and policies. You will work closely with the Credit Risk Management team, the Financial Services organization, and corporate functional teams developing new product concepts or strategies to help manage risk.
You must be able to manipulate large amounts of data, extract key insights from the data using statistical concepts, and then clearly and concisely communicate actionable recommendations based upon your insights. In many cases, you will manage projects at various stages from idea or hypothesis generation to development and implementation, including being responsible for project management plans and timelines. You will be expected to provide leadership at the concept and process level to guide projects and initiatives to completion.
Responsibilities
* Extract and analyze data from multiple disparate sources and data with varying degrees of quality
* Utilize statistical segmentation techniques to identify new opportunities
* Perform complex qualitative and quantitative analysis of credit polices to pursue specific financial and credit goals
* Develop complete business cases for new opportunities, inclusive of financial modeling and forecasts
* Develop underwriting or portfolio credit decision strategies
* Develop or contribute to the development of complex predictive analytical models (risk, loss, decision)
* Evaluate new risk products (data-only or data-driven solutions) offered by external vendors or partners
* Perform trend, regression analysis and key metric forecasting
* Superior time management skills and project management fundamentals (schedule and resourcing)
Qualifications - Minimum Required
* 5+ years of quantitative analytic modeling experience or comparable process management experience.
* Bachelor's Degree in Finance, Economics, Mathematics, Industrial Engineering, Statistics or related degree
* 3+ years of Credit or Collections risk management experience, preferably with a credit card issuer
* BA/BS in Finance, Economics, Mathematics. Statistics or related degree
* Proficiency in SAS or other statistical/analytical programming languages
* Advanced skills in Excel, Word, PowerPoint, required.
* Superior communication, organization and presentation skills
Qualifications - Desired
* Master's Degree in Finance, Economics, Mathematics, Industrial Engineering, Statistics or related degree
* Basic to intermediate proficiency in SQL, C++ or Python
* Project Management experience preferred
* Wireless/Telecom experience a plus.
* Experience with credit risk decision engine software and platform solutions
#LI-Corporate
* At least 18 years of age
* Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): No
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Base Pay Range: $112,500 - $202,900
Corporate Bonus Target: 15%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ******************************************** ID=REQ338708¶dox=1
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out *************************
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
$112.5k-202.9k yearly Auto-Apply 27d ago
Program Manager, Enterprise Performance Management
Comcast 4.5
Trevose, PA jobs
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
The Program Manager, Enterprise Performance Management plays a pivotal role in the strategic execution and promotion of the annual performance management cycle. Reporting to the Sr. Director of Talent and Performance Management, this role works to ensure the successful execution of enterprise-wide performance and talent strategies that align with business goals and drive organizational effectiveness.
This role will guide designated PM leads and HR partners across the enterprise through all points of the performance management cycle and optimize the enterprise PM process through enhancement projects. Acts as a subject matter expert.
Job Description
Core Responsibilities
* Plays a pivotal role in optimizing and executing the Enterprise-wide performance management practices.
* Collaborates with HR Business Partners to promote and integrate new talent management practices in effort to support overall business goals.
* Partners with analytics teams to identify key insights from complex talent data to inform, enhance, and optimize process design
* Collaborates with Talent and HR Leaders to identify and troubleshoot end-user issues while scaling best practices in performance management
* Partners with HR Comms to maintain clear and effective Performance communications to leaders and employees through toolkits, trainings, and office-hours
* Leverages data-driven insights to craft compelling talent stories that influence executive decision-making and align with business priorities.
* Maintains organizational data storage through Sharepoint site of all Enterprise Performance Management documents, Enterprise-wide training materials, and change management plans
* Ensures user accessibility and simplicity of tools through iterative prototyping
* Leverages HR management system enhancements to expedite and improve talent practice applications.
* Builds and maintains relationships with Performance Management Community and HR business partners and provide support for PM processes
* Consistent exercise of independent judgment and discretion in matters of significance.
* Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
* Other duties and responsibilities as assigned.
Employees at all levels are expected to:
* Understand our Operating Principles; make them the guidelines for how you do your job.
* Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
* Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
* Win as a team - make big things happen by working together and being open to new ideas.
* Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
* Drive results and growth.
* Support a culture of inclusion in how you work and lead.
* Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications
Skills
Collaborating, Data Organization, Data Storytelling, Performance Management (PM), Program Management, Stakeholder Management
Compensation
This job can be performed in California, Colorado, Illinois, Maryland, Minnesota, and Washington with a Pay Range of $85,838.52 - $160,947.23
Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
7-10 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
$85.8k-160.9k yearly Auto-Apply 8d ago
Program Manager, Enterprise Performance Management
Comcast 4.5
West Palm Beach, FL jobs
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
The Program Manager, Enterprise Performance Management plays a pivotal role in the strategic execution and promotion of the annual performance management cycle. Reporting to the Sr. Director of Talent and Performance Management, this role works to ensure the successful execution of enterprise-wide performance and talent strategies that align with business goals and drive organizational effectiveness.
This role will guide designated PM leads and HR partners across the enterprise through all points of the performance management cycle and optimize the enterprise PM process through enhancement projects. Acts as a subject matter expert.
Job Description
Core Responsibilities
* Plays a pivotal role in optimizing and executing the Enterprise-wide performance management practices.
* Collaborates with HR Business Partners to promote and integrate new talent management practices in effort to support overall business goals.
* Partners with analytics teams to identify key insights from complex talent data to inform, enhance, and optimize process design
* Collaborates with Talent and HR Leaders to identify and troubleshoot end-user issues while scaling best practices in performance management
* Partners with HR Comms to maintain clear and effective Performance communications to leaders and employees through toolkits, trainings, and office-hours
* Leverages data-driven insights to craft compelling talent stories that influence executive decision-making and align with business priorities.
* Maintains organizational data storage through Sharepoint site of all Enterprise Performance Management documents, Enterprise-wide training materials, and change management plans
* Ensures user accessibility and simplicity of tools through iterative prototyping
* Leverages HR management system enhancements to expedite and improve talent practice applications.
* Builds and maintains relationships with Performance Management Community and HR business partners and provide support for PM processes
* Consistent exercise of independent judgment and discretion in matters of significance.
* Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
* Other duties and responsibilities as assigned.
Employees at all levels are expected to:
* Understand our Operating Principles; make them the guidelines for how you do your job.
* Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
* Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
* Win as a team - make big things happen by working together and being open to new ideas.
* Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
* Drive results and growth.
* Support a culture of inclusion in how you work and lead.
* Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications
Skills
Collaborating, Data Organization, Data Storytelling, Performance Management (PM), Program Management, Stakeholder Management
Compensation
This job can be performed in California, Colorado, Illinois, Maryland, Minnesota, and Washington with a Pay Range of $85,838.52 - $160,947.23
Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
7-10 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
$85.8k-160.9k yearly Auto-Apply 8d ago
Senior Portfolio Marketing Manager (GTM Strategy)
Claro Enterprise Solutions 4.0
Florida jobs
The portfolio marketing leader is responsible for developing the organization's go-to-market strategy and overseeing its execution across the complete range of offerings, including products, services, and solutions. This role is essential for identifying and understanding buyer needs, which are integrated into the core operations of the business to uncover growth opportunities and enhance overall go-to-market performance.
The portfolio marketing leader reports directly to the Marketing Director and collaborates closely with product marketing managers, who will transition to become industry marketers. Additionally, this role involves mentoring and guiding team members while focusing on the growth of the overall Portfolio and Industry Marketing practice.
Responsibilities
• Create a portfolio hierarchy that aligns with market and buyer needs and supports the business strategy.
• Develop a go-to-market plan to support and grow the portfolio of offerings, including prioritizing and aligning target audiences, crafting effective messaging, and planning campaign strategy.
• Translate the company's business objectives, market opportunities, and portfolio of offerings into a formal, cohesive go-to-market strategy.
• Partner with leaders across the business (e.g., sales, product, marketing, and customer success) to design an aligned set of strategies, tactics, and resources that achieve corporate objectives
• Provide insight and support to company leadership to inform the identification and development of new offerings (products, solutions, or services)
• Understand buyer and customer needs, market trends, and the competitive landscape.
• Create a revenue enablement plan and oversee marketing contributions to drive the adoption of the portfolio in buyer- and customer-facing roles.
• Oversee launch planning for new offerings - including an enterprise-wide process and template - that incorporates products, solutions, and services where applicable.
• Provide leadership, direction, and mentoring to guide the product marketing / vertical marketing staff in their day-to-day activities.
• Formalize processes, measurement tools, and reporting structure to support the portfolio marketing team's goals.
• Conduct routine assessments of the organization's go-to-market processes and address performance gaps.
• Serve as our brand ambassador and portfolio voice at events by speaking at our events.
• This job does not supervise exempt or non-exempt employees.
Qualifications
•Bachelor's degree in marketing, business, or a related field required and
• Master's Degree MBA Required
• 7-9 years In the B2B marketing space, with a minimum of five years in management roles, motivating and leading teams. Global experience with diverse and distributed teams is a plus. Required and
• 4-6 years of Advanced experience with product line or business unit management strongly preferred. Required and
• 4-6 years Demonstrated success influencing C-level executives and cross-functional leaders Required and
• 4-6 years Strong background in business analytics and ability to show impact on revenue growth Required and
• 4-6 years Demonstrated skills in messaging and positioning offerings Required and
• 4-6 years of Experience developing thought leadership to enhance a company's reputation in terms of expertise and innovation, required
• 4-6 years Analytical ability to translate quantitative data into insights and actionable recommendations, required
• Proficient in English; Spanish is a plus.
• Certified Product Marketing Manager (CPMM)-AIPMM Preferred
Language Skills: English. Spanish is a plus.
What We Offer
Professional development
A culture that celebrates success and diversity
Medical, Dental, Vision
16 Holidays, 15 days PTO, 7 sick days
401k with a match and tuition reimbursement
The base salary range for this position at the time of this posting is indicated above. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.
Claro Enterprise Solutions, Inc. is an Equal Employment Opportunity (EEO) employer.
Pay Range USD $100,000.00 - USD $120,000.00 /Yr.
$100k-120k yearly Auto-Apply 18d ago
Manager, Wholesale Account Management
Momentum Telecom Inc. 4.3
Birmingham, AL jobs
SUMMARY RESPONSIBILITIES
The Manager of Wholesale Account Management is responsible for leading a group of Account Managers focused on relationship development and achievement of financial goals within our reseller account base. This position will regularly communicate with our customers to ensure we're delivering solutions and an overall experience that meets customers expectations.
Essential Duties
Annual in-person business review meeting with each Top 25 account, oversee completion of action items from each meeting
Attend 5 in-person meetings annually with each Account Manager, use in-person meeting checklist to provide feedback to AM following each meeting
Live contact each quarter with all accounts billing over $1,000/month
Analyze performance to budget and create plans for high growth and underperforming accounts
Lead customer communication for accounts requesting/needing escalation above Account Manager. Assist with internal leadership communication to overcome challenges Account Managers are facing.
Schedule recurring weekly 1-1 with each Account Manager to discuss account strategy, upcoming renewals, jeopardy accounts, monthly calls/Activities, escalations and any other items Account Manager may need assistance with. Track all discussion topics and action items with weekly updates through closure in a spreadsheet tracker.
Work with Account Managers for early identification of red flags for accounts in jeopardy of leaving, use SWAT process to manage these accounts
Keep track of account contract end dates, discuss strategy for each account with Account Manager and ensure timely conversation with customers.
Design training plan for new hire employment with 30/60/90 day goals and reviews, schedule recurring meetings with new hire for first 90 days to track progress and closely discuss customer requests and strategy, regularly join customer calls over first six months and shadow first five in-person customer meetings to take place within first six months of employment
Perform other duties as assigned
Are you a fit?
Very organized, highly skilled at multi-tasking, thrives in a fast-paced environment
Remain focused and calm during stressful situations
Meet all deadlines for yourself & ensure each Account Manager does the same
Ability to motivate others to consistently achieve team goals
Plans and carries out responsibilities with minimal direction and provides updates to internal stakeholders along the way
Excel at problem solving with a focus on providing a superior customer experience
Extremely detail oriented
Must have the ability to use a computer, associated software products (i.e. Microsoft Word, Excel, PowerPoint, Outlook) and the Internet; experience using Salesforce.com is preferred
Clearly communicate expectations and requirements to team and address in a timely manner all performance concerns
Demonstrated history of developing relationships with C -level professionals
Excellent communication skills including written communication, speaking and presentation development and delivery
Ability to accommodate 20% travel
Attendance is essential, employee must be setup in office daily from 8am - 5pm and always reachable during those hours
Requirements
Bachelor's Degree (preferred)
3yrs in the CCaaS/UCaaS working with Wholesale accounts
2yrs management experience with an Account Management team
Other
Employee must be available to work overtime as required, be able to travel for conferences, seminars, and other off-site functions and must adhere to Company policies and procedures. Regular attendance is essential (i.e. is consistently at work and on time).
This job description is not intended to be all inclusive, and the employee will also be required to perform other reasonably related duties and tasks, in accordance with business needs, as assigned by the immediate supervisor and other management personnel.
$1k monthly 27d ago
Manager, Wholesale Account Management
Momentum Telecom 4.3
Birmingham, AL jobs
SUMMARY RESPONSIBILITIES The Manager of Wholesale Account Management is responsible for leading a group of Account Managers focused on relationship development and achievement of financial goals within our reseller account base. This position will regularly communicate with our customers to ensure we're delivering solutions and an overall experience that meets customers expectations.
Essential Duties
* Annual in-person business review meeting with each Top 25 account, oversee completion of action items from each meeting
* Attend 5 in-person meetings annually with each Account Manager, use in-person meeting checklist to provide feedback to AM following each meeting
* Live contact each quarter with all accounts billing over $1,000/month
* Analyze performance to budget and create plans for high growth and underperforming accounts
* Lead customer communication for accounts requesting/needing escalation above Account Manager. Assist with internal leadership communication to overcome challenges Account Managers are facing.
* Schedule recurring weekly 1-1 with each Account Manager to discuss account strategy, upcoming renewals, jeopardy accounts, monthly calls/Activities, escalations and any other items Account Manager may need assistance with. Track all discussion topics and action items with weekly updates through closure in a spreadsheet tracker.
* Work with Account Managers for early identification of red flags for accounts in jeopardy of leaving, use SWAT process to manage these accounts
* Keep track of account contract end dates, discuss strategy for each account with Account Manager and ensure timely conversation with customers.
* Design training plan for new hire employment with 30/60/90 day goals and reviews, schedule recurring meetings with new hire for first 90 days to track progress and closely discuss customer requests and strategy, regularly join customer calls over first six months and shadow first five in-person customer meetings to take place within first six months of employment
* Perform other duties as assigned
Are you a fit?
* Very organized, highly skilled at multi-tasking, thrives in a fast-paced environment
* Remain focused and calm during stressful situations
* Meet all deadlines for yourself & ensure each Account Manager does the same
* Ability to motivate others to consistently achieve team goals
* Plans and carries out responsibilities with minimal direction and provides updates to internal stakeholders along the way
* Excel at problem solving with a focus on providing a superior customer experience
* Extremely detail oriented
* Must have the ability to use a computer, associated software products (i.e. Microsoft Word, Excel, PowerPoint, Outlook) and the Internet; experience using Salesforce.com is preferred
* Clearly communicate expectations and requirements to team and address in a timely manner all performance concerns
* Demonstrated history of developing relationships with C -level professionals
* Excellent communication skills including written communication, speaking and presentation development and delivery
* Ability to accommodate 20% travel
* Attendance is essential, employee must be setup in office daily from 8am - 5pm and always reachable during those hours
Requirements
* Bachelor's Degree (preferred)
* 3yrs in the CCaaS/UCaaS working with Wholesale accounts
* 2yrs management experience with an Account Management team
Other
Employee must be available to work overtime as required, be able to travel for conferences, seminars, and other off-site functions and must adhere to Company policies and procedures. Regular attendance is essential (i.e. is consistently at work and on time).
This job description is not intended to be all inclusive, and the employee will also be required to perform other reasonably related duties and tasks, in accordance with business needs, as assigned by the immediate supervisor and other management personnel.
$1k monthly 49d ago
Manager, Wholesale Account Management
Momentum Telecom Inc. 4.3
Atlanta, GA jobs
SUMMARY RESPONSIBILITIES
The Manager of Wholesale Account Management is responsible for leading a group of Account Managers focused on relationship development and achievement of financial goals within our reseller account base. This position will regularly communicate with our customers to ensure we're delivering solutions and an overall experience that meets customers expectations.
Essential Duties
Annual in-person business review meeting with each Top 25 account, oversee completion of action items from each meeting
Attend 5 in-person meetings annually with each Account Manager, use in-person meeting checklist to provide feedback to AM following each meeting
Live contact each quarter with all accounts billing over $1,000/month
Analyze performance to budget and create plans for high growth and underperforming accounts
Lead customer communication for accounts requesting/needing escalation above Account Manager. Assist with internal leadership communication to overcome challenges Account Managers are facing.
Schedule recurring weekly 1-1 with each Account Manager to discuss account strategy, upcoming renewals, jeopardy accounts, monthly calls/Activities, escalations and any other items Account Manager may need assistance with. Track all discussion topics and action items with weekly updates through closure in a spreadsheet tracker.
Work with Account Managers for early identification of red flags for accounts in jeopardy of leaving, use SWAT process to manage these accounts
Keep track of account contract end dates, discuss strategy for each account with Account Manager and ensure timely conversation with customers.
Design training plan for new hire employment with 30/60/90 day goals and reviews, schedule recurring meetings with new hire for first 90 days to track progress and closely discuss customer requests and strategy, regularly join customer calls over first six months and shadow first five in-person customer meetings to take place within first six months of employment
Perform other duties as assigned
Are you a fit?
Very organized, highly skilled at multi-tasking, thrives in a fast-paced environment
Remain focused and calm during stressful situations
Meet all deadlines for yourself & ensure each Account Manager does the same
Ability to motivate others to consistently achieve team goals
Plans and carries out responsibilities with minimal direction and provides updates to internal stakeholders along the way
Excel at problem solving with a focus on providing a superior customer experience
Extremely detail oriented
Must have the ability to use a computer, associated software products (i.e. Microsoft Word, Excel, PowerPoint, Outlook) and the Internet; experience using Salesforce.com is preferred
Clearly communicate expectations and requirements to team and address in a timely manner all performance concerns
Demonstrated history of developing relationships with C -level professionals
Excellent communication skills including written communication, speaking and presentation development and delivery
Ability to accommodate 20% travel
Attendance is essential, employee must be setup in office daily from 8am - 5pm and always reachable during those hours
Requirements
Bachelor's Degree (preferred)
3yrs in the CCaaS/UCaaS working with Wholesale accounts
2yrs management experience with an Account Management team
Other
Employee must be available to work overtime as required, be able to travel for conferences, seminars, and other off-site functions and must adhere to Company policies and procedures. Regular attendance is essential (i.e. is consistently at work and on time).
This job description is not intended to be all inclusive, and the employee will also be required to perform other reasonably related duties and tasks, in accordance with business needs, as assigned by the immediate supervisor and other management personnel.
$1k monthly 27d ago
Manager, Wholesale Account Management
Momentum Telecom 4.3
Atlanta, GA jobs
SUMMARY RESPONSIBILITIES The Manager of Wholesale Account Management is responsible for leading a group of Account Managers focused on relationship development and achievement of financial goals within our reseller account base. This position will regularly communicate with our customers to ensure we're delivering solutions and an overall experience that meets customers expectations.
Essential Duties
* Annual in-person business review meeting with each Top 25 account, oversee completion of action items from each meeting
* Attend 5 in-person meetings annually with each Account Manager, use in-person meeting checklist to provide feedback to AM following each meeting
* Live contact each quarter with all accounts billing over $1,000/month
* Analyze performance to budget and create plans for high growth and underperforming accounts
* Lead customer communication for accounts requesting/needing escalation above Account Manager. Assist with internal leadership communication to overcome challenges Account Managers are facing.
* Schedule recurring weekly 1-1 with each Account Manager to discuss account strategy, upcoming renewals, jeopardy accounts, monthly calls/Activities, escalations and any other items Account Manager may need assistance with. Track all discussion topics and action items with weekly updates through closure in a spreadsheet tracker.
* Work with Account Managers for early identification of red flags for accounts in jeopardy of leaving, use SWAT process to manage these accounts
* Keep track of account contract end dates, discuss strategy for each account with Account Manager and ensure timely conversation with customers.
* Design training plan for new hire employment with 30/60/90 day goals and reviews, schedule recurring meetings with new hire for first 90 days to track progress and closely discuss customer requests and strategy, regularly join customer calls over first six months and shadow first five in-person customer meetings to take place within first six months of employment
* Perform other duties as assigned
Are you a fit?
* Very organized, highly skilled at multi-tasking, thrives in a fast-paced environment
* Remain focused and calm during stressful situations
* Meet all deadlines for yourself & ensure each Account Manager does the same
* Ability to motivate others to consistently achieve team goals
* Plans and carries out responsibilities with minimal direction and provides updates to internal stakeholders along the way
* Excel at problem solving with a focus on providing a superior customer experience
* Extremely detail oriented
* Must have the ability to use a computer, associated software products (i.e. Microsoft Word, Excel, PowerPoint, Outlook) and the Internet; experience using Salesforce.com is preferred
* Clearly communicate expectations and requirements to team and address in a timely manner all performance concerns
* Demonstrated history of developing relationships with C -level professionals
* Excellent communication skills including written communication, speaking and presentation development and delivery
* Ability to accommodate 20% travel
* Attendance is essential, employee must be setup in office daily from 8am - 5pm and always reachable during those hours
Requirements
* Bachelor's Degree (preferred)
* 3yrs in the CCaaS/UCaaS working with Wholesale accounts
* 2yrs management experience with an Account Management team
Other
Employee must be available to work overtime as required, be able to travel for conferences, seminars, and other off-site functions and must adhere to Company policies and procedures. Regular attendance is essential (i.e. is consistently at work and on time).
This job description is not intended to be all inclusive, and the employee will also be required to perform other reasonably related duties and tasks, in accordance with business needs, as assigned by the immediate supervisor and other management personnel.
$1k monthly 49d ago
Manager, Wholesale Account Management
Momentum Telecom Inc. 4.3
Cartersville, GA jobs
SUMMARY RESPONSIBILITIES
The Manager of Wholesale Account Management is responsible for leading a group of Account Managers focused on relationship development and achievement of financial goals within our reseller account base. This position will regularly communicate with our customers to ensure we're delivering solutions and an overall experience that meets customers expectations.
Essential Duties
Annual in-person business review meeting with each Top 25 account, oversee completion of action items from each meeting
Attend 5 in-person meetings annually with each Account Manager, use in-person meeting checklist to provide feedback to AM following each meeting
Live contact each quarter with all accounts billing over $1,000/month
Analyze performance to budget and create plans for high growth and underperforming accounts
Lead customer communication for accounts requesting/needing escalation above Account Manager. Assist with internal leadership communication to overcome challenges Account Managers are facing.
Schedule recurring weekly 1-1 with each Account Manager to discuss account strategy, upcoming renewals, jeopardy accounts, monthly calls/Activities, escalations and any other items Account Manager may need assistance with. Track all discussion topics and action items with weekly updates through closure in a spreadsheet tracker.
Work with Account Managers for early identification of red flags for accounts in jeopardy of leaving, use SWAT process to manage these accounts
Keep track of account contract end dates, discuss strategy for each account with Account Manager and ensure timely conversation with customers.
Design training plan for new hire employment with 30/60/90 day goals and reviews, schedule recurring meetings with new hire for first 90 days to track progress and closely discuss customer requests and strategy, regularly join customer calls over first six months and shadow first five in-person customer meetings to take place within first six months of employment
Perform other duties as assigned
Are you a fit?
Very organized, highly skilled at multi-tasking, thrives in a fast-paced environment
Remain focused and calm during stressful situations
Meet all deadlines for yourself & ensure each Account Manager does the same
Ability to motivate others to consistently achieve team goals
Plans and carries out responsibilities with minimal direction and provides updates to internal stakeholders along the way
Excel at problem solving with a focus on providing a superior customer experience
Extremely detail oriented
Must have the ability to use a computer, associated software products (i.e. Microsoft Word, Excel, PowerPoint, Outlook) and the Internet; experience using Salesforce.com is preferred
Clearly communicate expectations and requirements to team and address in a timely manner all performance concerns
Demonstrated history of developing relationships with C -level professionals
Excellent communication skills including written communication, speaking and presentation development and delivery
Ability to accommodate 20% travel
Attendance is essential, employee must be setup in office daily from 8am - 5pm and always reachable during those hours
Requirements
Bachelor's Degree (preferred)
3yrs in the CCaaS/UCaaS working with Wholesale accounts
2yrs management experience with an Account Management team
Other
Employee must be available to work overtime as required, be able to travel for conferences, seminars, and other off-site functions and must adhere to Company policies and procedures. Regular attendance is essential (i.e. is consistently at work and on time).
This job description is not intended to be all inclusive, and the employee will also be required to perform other reasonably related duties and tasks, in accordance with business needs, as assigned by the immediate supervisor and other management personnel.
$1k monthly 27d ago
Manager, Wholesale Account Management
Momentum Telecom 4.3
Cartersville, GA jobs
SUMMARY RESPONSIBILITIES The Manager of Wholesale Account Management is responsible for leading a group of Account Managers focused on relationship development and achievement of financial goals within our reseller account base. This position will regularly communicate with our customers to ensure we're delivering solutions and an overall experience that meets customers expectations.
Essential Duties
* Annual in-person business review meeting with each Top 25 account, oversee completion of action items from each meeting
* Attend 5 in-person meetings annually with each Account Manager, use in-person meeting checklist to provide feedback to AM following each meeting
* Live contact each quarter with all accounts billing over $1,000/month
* Analyze performance to budget and create plans for high growth and underperforming accounts
* Lead customer communication for accounts requesting/needing escalation above Account Manager. Assist with internal leadership communication to overcome challenges Account Managers are facing.
* Schedule recurring weekly 1-1 with each Account Manager to discuss account strategy, upcoming renewals, jeopardy accounts, monthly calls/Activities, escalations and any other items Account Manager may need assistance with. Track all discussion topics and action items with weekly updates through closure in a spreadsheet tracker.
* Work with Account Managers for early identification of red flags for accounts in jeopardy of leaving, use SWAT process to manage these accounts
* Keep track of account contract end dates, discuss strategy for each account with Account Manager and ensure timely conversation with customers.
* Design training plan for new hire employment with 30/60/90 day goals and reviews, schedule recurring meetings with new hire for first 90 days to track progress and closely discuss customer requests and strategy, regularly join customer calls over first six months and shadow first five in-person customer meetings to take place within first six months of employment
* Perform other duties as assigned
Are you a fit?
* Very organized, highly skilled at multi-tasking, thrives in a fast-paced environment
* Remain focused and calm during stressful situations
* Meet all deadlines for yourself & ensure each Account Manager does the same
* Ability to motivate others to consistently achieve team goals
* Plans and carries out responsibilities with minimal direction and provides updates to internal stakeholders along the way
* Excel at problem solving with a focus on providing a superior customer experience
* Extremely detail oriented
* Must have the ability to use a computer, associated software products (i.e. Microsoft Word, Excel, PowerPoint, Outlook) and the Internet; experience using Salesforce.com is preferred
* Clearly communicate expectations and requirements to team and address in a timely manner all performance concerns
* Demonstrated history of developing relationships with C -level professionals
* Excellent communication skills including written communication, speaking and presentation development and delivery
* Ability to accommodate 20% travel
* Attendance is essential, employee must be setup in office daily from 8am - 5pm and always reachable during those hours
Requirements
* Bachelor's Degree (preferred)
* 3yrs in the CCaaS/UCaaS working with Wholesale accounts
* 2yrs management experience with an Account Management team
Other
Employee must be available to work overtime as required, be able to travel for conferences, seminars, and other off-site functions and must adhere to Company policies and procedures. Regular attendance is essential (i.e. is consistently at work and on time).
This job description is not intended to be all inclusive, and the employee will also be required to perform other reasonably related duties and tasks, in accordance with business needs, as assigned by the immediate supervisor and other management personnel.