Wine steward job description

With a passion for wines, beer and liquors and a focus on maintaining an appealing and well-stocked wine cellar, the wine steward will effectively assist the cellar master in the operation of the wine cellar to achieve sales and customer service goals established by AJ's Fine Foods.
Some Job Responsibilities include:

* Maintaining a positive and friendly attitude towards customers and fellow team members.
* Engaging with customers through smiles and greetings, offering product information, providing selling suggestions and active sampling (when appropriate) and always giving a genuine thank you.
* Assisting the cellar master with planning and hosting tastings and special functions.
* Providing customers with great information and suggestions concerning their purchase of wine cellar product offerings.
* Monitoring and using correct product pricing, shelf tags and signage.
* Keeping at clean, attractive and beautifully stocked wine cellars.
* Ordering, pricing and stocking all products in the wine cellar including wine, beer, liquor and cigars.
* Ensuring compliance with all state liquor laws, and health department and weights and measures guidelines. Performs other duties as needed or assigned by management. Must be at least 21 years old. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time .This description reflects management's assignment of essential functions. It does not proscribe or restrict the tasks that may be assigned.

This job description is subject to change at any time. Employer provides reasonable accommodations to a qualified employee that does not impose an undue hardship on the employer.

Job Qualification

* With both customers and team members, remain helpful, tactful and courteous.
* Work quickly and efficiently, sometimes with little direction, to accomplish assigned duties.
* Add, subtract, divide, multiply and perform other basic business math calculations.
* Read UPC codes, product labels, shelf signage, business forms, and posted company policies/procedures.
* Be knowledgeable of a wide variety general department products (grocery, frozen food, HBC, non-foods, liquor, DSD and dairy), including their locations in the store.
* Memorize product locations.
* Be dexterous enough with hands and fingers so as to be able to fill and rotate products quickly and use necessary equipment, including box cutters.
* Communicate openly and professionally through appropriate body language, facial expressions and speech, also communicating in writing when necessary.
* Listen to and understand verbal and non-verbal communication of customers and fellow members.
* Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies weighing 30 - 50lbs.
* Lift 50 and maneuver up to 100 lbs. while breaking down large and very heavy pallet loads of produce cases, boxes and bags.
* Operate manual and electric pallet jacks.
* Often work in walk-in refrigerated coolers.
* If called upon, night crew clerks may need to learn use of cash registers.

The primary responsibility of the Sommelier is to provide prompt, courteous service to restaurant patrons and ensure the guests receive a pleasurable dining experience.
ESSENTIAL JOB FUNCTIONS:
Acknowledge customer immediately with a smile. Inform guests of any specials and have a full understanding the menu to answer any questions. Actively sells wine and spirits, assists guests with decisions around their dining experience. Take beverage order and serve in a timely manner. Maintain knowledge and understanding of all menus to answer any guest questions Monitor tables closely and be attentive to guests' needs. Clear empty plates and glasses from tables. Clearing and scraping all dishes in the side stations after clearing a table. Prepare sections and side stations, i.e., make sure tables are cleaned and set properly including all mis en place and sidework. Prepare silverware neatly and quickly at table. Clean area when finished preparing. Make sure all areas are clean and free of debris. Settle Guest checks.



PERFORMANCE REQUIREMENTS:
(knowledge, skills, and abilities)


Extensive Knowledge of food and beverage products, especially Italian wines. Ability to perform basic/intermediate math skills. Ability to operate point of sales systems. Ability to read, write, and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Knowledge, understanding and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels and other instructions.



PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:



Ability to work from a standing position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Fast paced, high volume environment involving constant public. Requires ability to carry beverage trays. Ability to carry plates without a tray. Requires standing, walking, and lifting a minimum of 20lbs repeatedly. Shifts may vary based on business needs. Must be able to handle intoxicated guests in a professional manner. Must be able to tolerate secondary tobacco smoke.



QUALIFICATIONS:



Work requires 6 months previous food server experience. Must be at least 21 years of age. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. Relevant Experience in high quality, high volume operation preferred.



EDUCATION:


High School education or equivalent.


LICENSE/CERTIFICATE:


Food Safety Team Member Training required.

TAM Card


Disclaimer
: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars , Harrah's , Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

The primary responsibility of the Sommelier is to provide prompt, courteous service to restaurant patrons and ensure the guests receive a pleasurable dining experience.