WINGS Program jobs - 38 jobs

Participate in day-do-day operations of WINGS Resale stores under the supervision of the Lead Sales Associate and Store Manager. Key Responsibilities: * Selling, stocking, and pricing of store merchandise * Complete customer transaction through the use of a point-of-sale system * Straighten racks, shelves, and other areas of the sales floor * Promote the store inventory to potential customers while providing an extremely high level of customer service * Accept and sort donations in the donations center * Perform light housekeeping duties as needed * Work collaboratively with staff, volunteers, and community service to meet resale store objectives. * Provide excellent customer service internally and externally * Create and maintain attractive displays and merchandising techniques while maximizing the use of floor space and schedule regular rotation of displays and merchandise * Ensure excellent donor and customer interactions and service * Complete, on a timely basis, all administrative duties as assigned * Attend all mandatory meetings and trainings Requirements * Ability to operate point of sale system and accurately handle cash and merchandise * Commitment to diversity, equity, and inclusion * Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude * Comfortable with technology both general computer and point of sale systems * Ability to work a flexible schedule, including weekdays and weekends * Position requires periods of continuous standing, reaching, bending, stooping, kneeling, lifting, side-to-side and back-and-forth movements, and other physical movements that are necessary to sort and move bags/boxes of donated clothing and/or household and electronic merchandise, and then placing them in bins and other containers to be stored or put out on the store floor Casual/As-Needed Benefits * Accrue IL Paid Leave for All Time * EAP Salary Description 15.00

Job DescriptionSalary: $21/hour Hispanic Services Receptionist Qualifications: High School diploma or GED Associates degree preferred. Fluent in Spanish and English Required. Sensitivity and responsiveness to the cultural differences of individuals and families in groups outside one's own. Classification: Part-Time (about 20 hours), Non-Exempt Reports to: Hispanic Services Director ______________________________________________________________________ Summary: Provides front-desk and administrative support by managing communications, greeting and assisting visitors, scheduling appointments, maintaining records, and providing general information about the organization. I. Duties Communication: Answering and directing phone calls, taking messages, and handling incoming and outgoing correspondence. Visitor management: Greeting clients, patients, and other visitors, determining the purpose of their visit, and escorting them to their destination. Scheduling: Booking, confirming, and managing appointments and calendars. Administrative support: Copying, filing, and maintaining paper or electronic documents; entering data into databases; and performing other office tasks. Information provision: Providing information about the company, its employees, or its services to visitors and callers. Supplies inventory and submitting request: Ottawa office Receptionist II. Core Competencies Sensitivity to all cultures Great communication Time management Self-starter * Youth Service Bureau of Illinois Valley believes that all people deserve inclusivity, fairness, and justice. We believe that both the success of our team and the wellness of our community is strongest by recognizing the qualities that make each person unique, including race, gender, age, sexuality, ability, religion, national origin, gender identity and other identities. The YSB team values and respects each other and our community as we proudly serve.

Foster Care Supervisor QUALIFICATIONS: MSW and equivalent human service degree with three years supervisory experience in social work setting. Computer knowledge including proficient knowledge of Microsoft office (word, excel and access) and keyboarding. Child welfare licensure. Sensitivity and responsiveness to the cultural differences of individuals and families in groups outside one's own. OTHER Demonstrated commitment to preserving families and ensuring REQUIREMENTS: children are protected and maintained in their homes. Demonstrated commitment to empowering families to solve their own problems and to the value of a nurturing family as the ideal environment for a child. A belief in the capacity of people to grow and change. A demonstrated ability to establish a mutually respectful relationship in which the family is a full partner, empowered to solve their ownproblems. A n understanding that most work will take place in the foster family home, home of natural parents, and community. An understanding that work schedules must be flexible in order to meet family needs. CLASSIFICATION: Exempt Full-Time REPORTS TO: Child Welfare Director Summary: To supervise YSB Child Welfare Services (primarily Foster Care Services) I. Duties: Foster Care Supervision Review, accept, and assign referrals to Foster Care. Provide direct supervision of the Foster Care Program and staff. Facilitate regular team meetings for the Foster Care Program. Ensure case documentation meets agency and COA requirements. Ensure staff in the foster care program collect data on all clients needed to assess outcome achievement. Writing monthly supervision notes Facilitate child and family team meetings Hire and train Foster Care Program staff Maintain order and security of foster care case records. Develop, modify and monitor internal procedures for assigned programs. Prepare and present reports for review and funders as needed. Evaluate assigned programs and implement service delivery changes to ensure ongoing quality. Ensure all client referrals and safety assessments are completed Monitor data performance and make adjustments as needed Ensure all case documentation is completed on time Il. Administration Assume principal authority for duties and responsibilities delegated to all foster care staff. Approves monthly and other periodic program reports to agency contractors and grantors. Participate in all supervisory meetings and decision making. Represent the agency at public relations, fundraising, or other activities as directed by the Executive Director. Actively participate in YSBIVs continuous quality improvement program. Maintain professional licensure through the State Department of Professional Licensure. Must be familiar with DCFS Performance Benchmarks and be able to facilitate the needed benchmark. Must be able to track Benchmark progress and adequately assess statistical progress. III. Core Competencies Critical thinking Far reaching judgement Initiative Detail oriented Strong communication skills *Youth Service Bureau of Illinois Valley believes that all people deserve inclusivity, fairness, and justice. We believe that both the success of our team and the wellness of our community is strongest by recognizing the qualities that make each person unique, including race, gender, age, sexuality, ability, religion, national origin, gender identity and other identities. The YSB team values and respects each other and our community as we proudly serve.

Richmond, IL (Onsite) | Full -Time | Competitive Salary Lead operations, finance, and HR oversight for a growing manufacturing organization, ensuring strong performance, operational accuracy, and an exceptional employee and customer experience. A well -established industrial manufacturing company is seeking a General Manager to oversee daily operations, financial processes, staff management, and organizational compliance. This role is ideal for a hands -on operations leader with strong business acumen, financial literacy, and experience managing teams in a fast -paced manufacturing environment. This is a full -time, onsite leadership role, Monday-Thursday 7:00 AM-4:00 PM and Friday 7:30 AM-11:30 AM. Position Overview The General Manager is responsible for leading all operational, administrative, financial, and HR functions to ensure organizational effectiveness. This leader maintains accurate systems and processes, manages vendor and customer relationships, supports employees, and oversees key operational metrics. The ideal candidate brings strong decision -making skills, a collaborative leadership style, and the ability to problem -solve in a dynamic manufacturing setting. Key Responsibilities Operations & Organizational Leadership Oversee daily operations, internal departments, and cross -functional workflows. Establish annual machine and labor rates for costing. Maintain operational systems and ensure the accuracy of all business records. Act as ISO Internal Auditor and participate in Management Review processes. Support audits, licensing, regulatory compliance, and documentation management. Lead interactions with vendors, suppliers, and customers as the organization's primary representative. Financial & Vendor Management Approve vendor invoices and ensure accurate reconciliation and traceability. Oversee credit card activity and expense reporting. Evaluate customer credit limits, approve payment terms, and monitor accounts receivable. Track sales fluctuations and provide insight to internal stakeholders. Review and manage utility contracts, service contracts, and insurance coverage. Customer & Stakeholder Support Resolve customer or vendor account discrepancies following established procedures. Participate in customer meetings and maintain strong external partnerships. Provide timely communication and high -level customer service across departments. Human Resources & Staff Management Oversee AP, AR, purchasing, logistics, and administrative staff functions. Lead hiring, onboarding, employee record management, and compensation discussions. Maintain accurate payroll and employee information; support benefits -related inquiries. Manage training requirements, performance discussions, corrective actions, and terminations. Coordinate staffing needs, interview candidates, and support team scheduling. Promote a positive work environment grounded in accountability, communication, and professional development. RequirementsRequired Qualifications 7+ years of leadership experience in manufacturing, operations, finance, or business administration. Strong financial literacy, including costing, AP/AR oversight, and credit evaluation. Experience managing HR functions such as hiring, onboarding, and employee relations. Proficiency with Microsoft Office and business/ERP systems. Excellent communication, decision -making, and analytical skills. Ability to maintain confidentiality, professionalism, and strong workplace relationships. Preferred Experience & Skills Experience in small to mid -sized manufacturing environments. Familiarity with ISO processes, audits, and compliance requirements. Ability to manage multiple priorities with a hands -on, solution -oriented approach. Attributes & Mindset Strategic thinker with strong operational discipline. Highly organized, detail -focused, and proactive. Calm, confident communicator with strong customer service orientation. Collaborative leader who fosters accountability and continuous improvement.

Therapist QUALIFICATIONS: MSW Degree, or a Masters Degree in a related field. Experience in working with children, adolescents and families; experience in individual, family, and group therapy; skills in interagency relations; good time management and organizational skills; maintain up to date case file documentation per agency requirements; interest and background to work with victims and perpetrators of sexual and physical abuse. Sensitivity and responsiveness to the cultural differences of individuals and families in groups outside ones own. Must obtain and retain active status of an Illinois license of LCPC or LCSW. CLASSIFICATION: Full-time, Exempt REPORTS TO: Treatment Director Summary: This person may or may not have Spanish speaking clients, it will be a mix. Carries a caseload of clients and provides them with treatment services. Duties Case Management Completes all mental health assessments, treatment plans, progress reports, and discharge summaries for all clients as required by each contract. Schedules, conducts all necessary staffing- including but not limited to intakes, pre-court, monthly progress, emergency, inter-agency, and termination. Maintains appropriate case records, written reports, and ensures all documentation has met deadlines on a timely basis. Maintains clients confidentiality in accordance to Illinois Law and YSBIV policies and procedures. Develops therapeutic strategy with Treatment Coordinator. Conducts individual, group, and family therapy where applicable, as designated by the treatment plan. Provides in-home support and assistance to families when applicable. Provide linkage with individuals and families to other community resources when appropriate. Advocate for the client/their families in regard to their right to treatment, appropriate treatment, and their right to dignity. Management/Support Duties Works with Treatment Coordinator and Director of Development in area of program development, public relations, speaking to professional groups and inter-agency teams and trainings. Researches and keeps current on field developments, including: contributing to the field through writing articles, developing workshops, speaking to professional groups, and developing accountability and growth within the program and agency. Responsible for program and statistical reports, as directed by the Treatment Coordinator. Other duties as designated by the contract we serve. III. Core Competencies Trauma Informed treatment staff adheres to practices that are trauma informed and recognize the role that trauma plays in mental illness. Treatment staff are trained to recognize signs of trauma. Treatment staff responses are derived from principles of trauma informed care, and they are qualified to guide family, caregivers, and other support sources in developing a trauma informed system of care in the clients natural settings. Person Centered Treatment staff are committed to person-centered recovery. They will educate and assist clients in identifying their strengths and enhancing resilience, along with promoting personal choice and self-help measures. Treatment staff will work to help clients feel empowered to have their own voice and advocate for themselves. Strength Based Treatment staff focus on helping clients identify, build upon, and utilize their strengths empowering them to help meet their own needs. Create a Safe and Healthy Environment Treatment staff will provide therapeutic services in a manner and in an environment that promotes a sense of both physical and psychological safety. Paramount to the program is the protection of children from harm. Any identified abuse/neglect will be reported. Collaboration Treatment staff will work with clients to help them identify how to develop a network of peers, family, and other support sources. Cultural Responsiveness and Disability Awareness Treatment services are provided to clients regardless of race, gender, religious belief, ethnic origin, sexual orientation, physical or mental disability, past or current criminal record, and inability to pay. IV. Program Support and Improvement Actively participates in YSBIVs continuous Quality Improvement program. *Youth Service Bureau of Illinois Valley believes that all people deserve inclusivity, fairness, and justice. We believe that both the success of our team and the wellness of our community is strongest by recognizing the qualities that make each person unique, including race, gender, age, sexuality, ability, religion, national origin, gender identity and other identities. The YSB team values and respects each other and our community as we proudly serve.

Are you seeking an internship that's rewarding and challenging? WINGS Program, Inc. may be the place for you! Programs of Study: (Master's & Bachelor's Levels) Social Work Justice Studies Gender Studies Psychology Counseling Requirements 40 hours of Domestic Violence Training may be a pre-requisite no fee for student interns if training is provided by WINGS Opportunities in multiple locations throughout the Northwest Suburbs and based out of our Metro location near Midway Airport Possible opportunities to work with children, adults and/or administrative tasks Variety of Settings Safe Houses, Community Based Services, and Office/Administrative Bilingual (Spanish/English) A Plus Address inquiries and submit resumes to: Megan W. Supervisor of Clinical Services **************************** ************ x217 Salary Description Unpaid Internship

Job DescriptionDescription: To maintain the smooth operation of the Safe House and Crisis Line, and support clients as needed. Key Responsibilities: · Operate the Crisis Line by providing crisis intervention, counseling, education, safety planning, and referrals to callers. · Conduct and approve intake and eligibility evaluations to determine guest's needs and appropriateness for services at the Safe House. · Interact with guests in the community areas of the house and role model social skills, conflict resolution, parenting and other skills of daily living (this may include time management, self-care, conflict and stress management, parenting, budgeting and others). · Supervise and coordinate activities related to house policies and chores. · Identify guest needs and communicate these needs to the responsible staff member to secure donations and services. · Ensure building is safe and secure, reporting any concerns to appropriate personnel. · Maintain timely, accurate records including up-to-date client files, statistics report, and census. · Update daily roster and shift reports. · Assist with meals and mealtime during the shift. · Assist in processing and storing donations as requested. · Attend and participate in supervision, weekly group meetings, and other meetings as required. · Conduct, attend, and participate in appropriate training and education. · Immediately report child abuse to Department of Children and Family Services as mandated by law and in accordance with agency procedures. · Work evenings, weekends and holidays as needed. Requirements: · Associates degree in social service, counseling, or closely related field, or equivalent job experience required. · 40-hour domestic violence training and CPR/First Aid preferred. · ICDVP credential preferred. · Food Safety and Sanitation Certification preferred. · Bilingual skills (Spanish, Polish, or Russian) preferred. · Familiarity with Microsoft Office Suite. · Commitment to diversity, equity, and inclusion. · Possess the ability to work efficiently and independently and be highly organized with attention to detail along with strong project management, interpersonal and problem-solving skills. · Skilled in working with sensitive issues and in maintaining professional boundaries with clients. · Must demonstrate professionalism, flexibility, good judgment, and commitment to teamwork. · Ability to handle physical requirements to accomplish daily responsibilities, including but not limited to lifting up to 35 pounds using both hands/arms on a regular basis, and occasionally standing for extended periods. Benefits IL Paid Leave for All or Chicago Paid Leave EAP

Redeploy/Second ChanceCaseManager QUALIFICATIONS: Bachelor Degree in behavioralor social sciences.Demonstrated interest in,and ability to, understand the general problems and needs of at-risk youth and their families.Skills and willingness tofacilitategroup therapy. Sensitivity and responsiveness to the cultural differences of individuals and families in groups outside ones own culture. CLASSIFICATION: Exempt Full-Time REPORTSTO: Director of Juvenile Justice Services Summary:Carriesa caseload of clients and follows a planof service. Duties -Direct Service to Youth and Families Accepts case assignment from the Director of Juvenile Justice Services and begins services within the prescribed guidelines. Obtains proper releases andconsents, andsafeguards the confidentiality of all records. Insuresall necessary documentation is properlysigned andin the client file. Works with the JSOPtherapist,youthand family to develop aServicePlan outlining service needs. Maintains regular contact with the youth and families to provide case management services including transportation, coordination and referral to other community resources and specialized services asappropriate. Provides counseling to youth and their families. Co-leads group asprescribed.. Leads youthportionof group as prescribed. Participates in all inter-agencystaffingsof clients. Attends court dates for assigned clients. Completes assessments with youth. Is respectful of case sensitivity and aware of JSOPdiagnosis. Engages in consistent communication with JSOP therapist and assigned Probation Officer. Support Services Completes case notes, reports,documentationand paperwork as necessary andrequired, within prescribed timelines. Maintains an on-going case file for each youth which is up to date andcontainsall required documentation. Participates in all required YSBIVstaffingsand team meetings. Develops a working knowledge of, andestablishesand cultivates cooperative professional relationshipswith,community resources, allied agencies, and referral sources. III. OtherDuties Reports itineraryon a daily basis. Completes time sheets on a bi-weekly basis. Attends all staff meetings and training sessions asrequired. Participates in employee annual evaluation. Represents YSBIV at local community events as directed. Activelyparticipatesin YSBIV's Continuous Quality Improvement program. Participates in supervision with Director of Juvenile Justice Services and JSOP therapist. Core Competencies Assessment and Treatment Planning: Ability to conduct thorough assessments, develop individualized treatment plans, and implementevidenced-based interventions. Case Management and Coordination: Skilled in coordinating services, collaborating with multidisciplinary teams, and monitoring progress to ensure comprehensive care. Cultural Competence and Sensitivity: Understanding of cultural factorsimpacting behavior and the ability to work effectively with diverse populations while maintainingsensitivity to issues related to sexual offending. Communication and Collaboration: The ability toestablishrapport with families, engage them inthe caseplanning, andfacilitateopen and honest communication to address their needs and concerns. *Youth Service Bureau of Illinois Valley believes that all people deserve inclusivity, fairness, and justice.We believe that both the success of our team and the wellness of our community is strongest by recognizing the qualities that make each person unique, including race, gender, age, sexuality, ability, religion, national origin, genderidentityand other identities.The YSB team values and respects each other and our community as we proudly serve.

To develop, implement, and maintain the WINGS Safe House food services program, ensuring nutritious and well-prepared meals for all guests. Key Responsibilities: * Plan nutritious, well-balanced meals for Safe House guests, creatively utilizing available food sources and scheduled food deliveries. * Prepare, cook, and serve a variety of meals for WINGS guests that meet dietary requirements, in compliance with all food safety and handling standards. * Maintain kitchen and food storage areas, including organizing inventory and removing expired or unusable items. * Complete and submit quarterly inventories of kitchen supplies and place orders through the Greater Chicago Food Depository, including availability to receive deliveries. * Adhere to the approved monthly budget for kitchen needs, and complete monthly reports. * Grocery shop, as needed, to meet specific Safe House needs. * Develop, implement, and update kitchen procedures, protocols, requirements, and training materials; conduct periodic food service assessments to ensure quality of service and positive outcomes. * Attend administrative meetings and collaborate with other staff as needed. * Provide direction to volunteers assisting with kitchen duties. * Comply with all mandated reporting requirements, including immediate reporting of suspected child abuse to the Department of Children and Family Services, and maintain confidentiality of all client, facility, and community-related information in accordance with agency policy and law. * Availability to work 40 hours per week, with flexibility for some evening and weekend shifts. * Perform other duties as assigned. Requirements * One to two years of experience in food preparation, cooking, or kitchen operations in a high-volume kitchen environment, such as a residential facility, school, shelter, or similar institutional setting, serving approximately 30-50 individuals, required. * Certification in food service sanitation preferred. * Commitment to diversity, equity, and inclusion. * Excellent knowledge of nutrition. * Must have strong interpersonal, problem-solving, organizational, and verbal and written communication skills with professional boundaries. * Must have reliable transportation. * Highly motivated, organized, and professional individual who thrives in a fast-paced, ever-changing environment; builds effective relationships with staff, guests, and volunteers; and works effectively both independently and as part of a team. * Proficiency in Microsoft Office required (Excel skills a plus). Salary Description 23.00-25.00

Job DescriptionDescription: WINGS Program is looking for a motivated and empathetic individual for our Children's Advocate position! At WINGS, our mission is to provide housing, integrated services, education and advocacy to end domestic violence. Our Children's Advocates are an essential part of that mission by providing counseling, case management, advocacy, and coordination of services to children in the WINGS Program. Each Children's Advocate is also assigned 1-2 Interns to supervise. As a Children's Advocate, you can help to change the lives of children impacted by domestic violence. By providing counseling, encouragement, and enrichment activities, each child is given the opportunity to heal and grow in spite of their experiences. Domestic violence is a heavy weight that no one, especially children, should experience. Our Children's Advocates serve as a safe space for children to open up about their experiences and most importantly, help them feel like a kid again. Objective: To provide counseling (75%) and case management (25%) which includes advocacy, and coordination of services to children and families, using a strengths-based, trauma informed approach. Key Responsibilities: · Coordinate with Family Advocate to identify at-risk children and arrange to provide additional support (i.e. referrals, counseling, mentors, etc.). · Assess each child referred to the program for needs, strengths, and identify level of need and provide appropriate case management services, including safety plan development, service plan development and implementation, along with providing counseling, encouragement, and enrichment activities for children in ways that will enhance their life and improve their potential for healthy psychological adjustment. · Provide crisis intervention to the parent and child and advocate for clients as needed. · Participate in development of agency-wide enrichment activities and attend as required. · Prepare and facilitate parenting classes. · Work with child(ren) to promote discussion of the child(ren)'s experiences; encouraging children to speak openly about the abusive/violent event(s) and serve to reduce their sense of isolation allowing them to begin emotional healing. · Prepare and provide intervention for children through groups using a curriculum that provides structure for discussions about family violence, personal safety, and identification of feelings. · Collaborate and network with a broad base of stakeholders, including local schools, community-based organizations, child welfare agencies and physical and mental health providers to ensure appropriate services for children. · Administer measures to the parent (client) and children to assess effectiveness of our treatment to provide guidance and direction for setting goals. · Teach and/or assist in supervising the WINGS 40-hour domestic violence training and other classes that provide CEUs as required. · Work two evenings a week. · Provide day-to-day supervision to interns who provide services working with the children. · Immediately report child abuse to Department of Children and Family Services as mandated by law and in accordance with agency procedures. · Provide services in accordance with the Illinois Certified Domestic Violence Professionals code of ethics. · Adhere to strict confidentiality in all assignments. · Maintain accurate records including up-to-date client files and case notes and submit reports and program evaluations within established timelines. · Perform additional responsibilities as assigned. Requirements: · Master's Degree in social work, psychology, or related field. · 1 year of direct human services experience working with children in diverse populations. · Spanish Bilingual Preferred. · Commitment to diversity, equity, and inclusion. · Possess the ability to work efficiently and independently and be highly organized with attention to detail along with strong project management, interpersonal and problem-solving skills. · Skilled in working with sensitive issues and in maintaining professional boundaries with clients. · Must demonstrate professionalism, flexibility, good judgment, and commitment to teamwork. · 40-hour domestic violence training and CPR & First Aid Certification, will be provided by WINGS if needed. · Excellent working knowledge and skill with Microsoft Office Suite along with excellent verbal and written communication and documentation skills. · Must be willing to work variable hours including evening, weekends, and holidays, serve as an on-call staff on a rotating basis with minimal notice and work at any of the locations within the WINGS Program. · Must have reliable transportation. · Ability to handle physical requirements to accomplish daily responsibilities, including but not limited to lifting up to 35 pounds using both hands/arms on a regular basis and extended periods of standing on occasion. This position is full-time, salary exempt with full benefits. Apply today and help change lives in a BIG way! Full-time Benefits: 403b Retirement Plan 403b Employer Match Dental Insurance Medical Insurance Health Savings Account Paid Time Off Vision Insurance EAP

Therapist QUALIFICATIONS: MSW Degree, or a Masters Degree in a related field. Experience in working with children, adolescents and families; experience in individual, family, and group therapy; skills in interagency relations; good time management and organizational skills; maintain up to date case file documentation per agency requirements; interest and background to work with victims and perpetrators of sexual and physical abuse. Sensitivity and responsiveness to the cultural differences of individuals and families in groups outside ones own. Must obtain and retain active status of an Illinois license of LCPC or LCSW. CLASSIFICATION:Full-time, Exempt REPORTS TO:Treatment Director Summary: This person may or may not have Spanish speaking clients, it will be a mix.Carries a caseload of clients and provides them with treatment services. Duties Case Management Completes all mental health assessments, treatment plans, progress reports, and discharge summaries for all clients as required by each contract. Schedules, conducts all necessary staffing- including but not limited to intakes, pre-court, monthly progress, emergency, inter-agency, and termination. Maintains appropriate case records, written reports, and ensures all documentation has met deadlines on a timely basis. Maintains clients confidentiality in accordance to Illinois Law and YSBIV policies and procedures. Develops therapeutic strategy with Treatment Coordinator. Conducts individual, group, and family therapy where applicable, as designated by the treatment plan. Provides in-home support and assistance to families when applicable. Provide linkage with individuals and families to other community resources when appropriate. Advocate for the client/their families in regard to their right to treatment, appropriate treatment, and their right to dignity. Management/Support Duties Works with Treatment Coordinator and Director of Development in area of program development, public relations, speaking to professional groups and inter-agency teams and trainings. Researches and keeps current on field developments, including: contributing to the field through writing articles, developing workshops, speaking to professional groups, and developing accountability and growth within the program and agency. Responsible for program and statistical reports, as directed by the Treatment Coordinator. Other duties as designated by the contract we serve. III. Core Competencies Trauma Informed treatment staff adheres to practices that are trauma informed and recognize the role that trauma plays in mental illness. Treatment staff are trained to recognize signs of trauma. Treatment staff responses are derived from principles of trauma informed care, and they are qualified to guide family, caregivers, and other support sources in developing a trauma informed system of care in the clients natural settings. Person Centered Treatment staff are committed to person-centered recovery. They will educate and assist clients in identifying their strengths and enhancing resilience, along with promoting personal choice and self-help measures. Treatment staff will work to help clients feel empowered to have their own voice and advocate for themselves. Strength Based Treatment staff focus on helping clients identify, build upon, and utilize their strengths empowering them to help meet their own needs. Create a Safe and Healthy Environment Treatment staff will provide therapeutic services in a manner and in an environment that promotes a sense of both physical and psychological safety. Paramount to the program is the protection of children from harm. Any identified abuse/neglect will be reported. Collaboration Treatment staff will work with clients to help them identify how to develop a network of peers, family, and other support sources. Cultural Responsiveness and Disability Awareness Treatment services are provided to clients regardless of race, gender, religious belief, ethnic origin, sexual orientation, physical or mental disability, past or current criminal record, and inability to pay. IV.Program Support and Improvement Actively participates in YSBIVs continuous Quality Improvement program. *Youth Service Bureau of Illinois Valley believes that all people deserve inclusivity, fairness, and justice. We believe that both the success of our team and the wellness of our community is strongest by recognizing the qualities that make each person unique, including race, gender, age, sexuality, ability, religion, national origin, gender identity and other identities. The YSB team values and respects each other and our community as we proudly serve.

Job DescriptionDescription: Participate in day-do-day operations of WINGS Resale stores under the supervision of the Lead Sales Associate and Store Manager. Key Responsibilities: Selling, stocking, and pricing of store merchandise Complete customer transaction through the use of a point-of-sale system Straighten racks, shelves, and other areas of the sales floor Promote the store inventory to potential customers while providing an extremely high level of customer service Accept and sort donations in the donations center Perform light housekeeping duties as needed Work collaboratively with staff, volunteers, and community service to meet resale store objectives. Provide excellent customer service internally and externally Create and maintain attractive displays and merchandising techniques while maximizing the use of floor space and schedule regular rotation of displays and merchandise Ensure excellent donor and customer interactions and service Complete, on a timely basis, all administrative duties as assigned Attend all mandatory meetings and trainings Requirements: Ability to operate point of sale system and accurately handle cash and merchandise Commitment to diversity, equity, and inclusion Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude Comfortable with technology both general computer and point of sale systems Ability to work a flexible schedule, including weekdays and weekends Position requires periods of continuous standing, reaching, bending, stooping, kneeling, lifting, side-to-side and back-and-forth movements, and other physical movements that are necessary to sort and move bags/boxes of donated clothing and/or household and electronic merchandise, and then placing them in bins and other containers to be stored or put out on the store floor Casual/As-Needed Benefits · Accrue IL Paid Leave for All Time · EAP

Join us! Help make a difference in the world of Foster Care. We need caring, attentive, passionate individuals to join our team. QUALIFICATIONS: BA in Human Services with two years of human services experience. A passing grade on required licensing exams. Computer knowledge including proficient knowledge of Microsoft office (word, excel and access), plus keyboarding. Sensitivity and responsiveness to the cultural differences of individuals and families in groups outside one's own. CLASSIFICATION: Exempt Full-time REPORTS TO: Foster Care Supervisor Summary: Carries a caseload of children in placement and follows a service plan Duties for Direct ServicesWith Child in Placement: Maintain ongoing contact with child as determined by service plan. Assess child's needs (emotional, physical, intellectual, spiritual, cultural), in placement, community and with his/her natural family. Ensure child's needs are met through YSB programs or linkage with outside agencies. Monitor child's performance, progress and adaptation in placement, with natural family and in the community. Attend all court and administrative reviews pertaining to child. Coordinate and monitor any services provided through YSB or outside the agency for the child. With natural family of child. Maintain ongoing contact with the natural family as determined by service plan. Promote the permanency goal noted in the child's service plan. Perform family assessments according to agency and DCFS requirements. Monitor family's progress toward service plan goals. Link, monitor and coordinate services required by family which are provided through YSB or outside the agency. Ensure family visits are provided as directed by service plan. Provide aftercare services upon return of child to natural family home when required. With Placement Family (foster or relative): Maintain ongoing contact with the placement family. Coordinate and promote the child's permanency goal with the placement family, unless otherwise noted in the service plan. Assist the placement family in providing for the needs of the child. Monitor the placement for progress toward service plan goals. Assess the needs of placement family to maintain positive placement. Bring training materials and/or service to foster families as needed to maintain and improve their performance. Indirect Services Maintain up to date case file documentation per agency and DCFS requirements. Document case services according to ethical and professional standards. Provide reports and testify as directed at court on behalf of the best interests of the child with prior review and approval by the supervisor. Establish and maintain professional relationships with service providers. Advocate for the needs of the child, natural family and placement family. Participate in regular case staffing, supervisory meetings and evaluations. Adhere to agency policies and procedures. Actively participates in YSBIV's continuous Quality Improvement program. Core Competencies Organized Experience with children Multi-tasker Self starter *Youth Service Bureau of Illinois Valley believes that all people deserve inclusivity, fairness, and justice. We believe that both the success of our team and the wellness of our community is strongest by recognizing the qualities that make each person unique, including race, gender, age, sexuality, ability, religion, national origin, gender identity and other identities. The YSB team values and respects each other and our community as we proudly serve.

WINGS Program, Inc. in Chicago, IL is looking to hire a full-time Awake Overnight House Advocate to keep our safe house running smoothly at night. Are you interested in social services and helping people who are experiencing domestic violence? Are you looking for a night job where you can make a difference in your community? If so, keep reading! We have competitive pay with benefits. You would be eligible for our solid benefits which include medical, dental, vision, life, short-term disability, and a 403(b) plan. If this sounds like the opportunity in social services that you've been searching for, apply today! Established in 1985 as a nonprofit advocate for homeless women and children, we have expanded to become one of the largest domestic violence service and housing providers in Illinois. Today, single individuals (women/men/transgender) and their children are able to receive temporary safe shelter through WINGS housing, while our staff provides one-on-one, individualized assistance in setting personal goals that will enable them to work, continue their education, and care for themselves and their children. Simply put, we provide a pathway to independence for people whose lives have been disrupted by domestic violence. In order to reach our goal of providing all the tools and support needed to ensure that families can move towards safety, independence, and self-sufficiency, we have to hire top talent who share our values and vision. In order to attract and retain such individuals, we offer competitive pay, rich benefits, and positive work culture. Objective: To maintain the smooth operation of the Safe House and Crisis Line, and support clients as needed during the overnight hours. Key Responsibilities: * Operate the Crisis Line by providing crisis intervention, counseling, education, safety planning, and referrals to callers. * Conduct and approve intake and eligibility evaluations to determine guest's needs and appropriateness for services at the Safe House. * Interact with guests in the community areas of the house and role model social skills, conflict resolution, parenting and other skills of daily living (this may include time management, self-care, conflict and stress management, parenting, budgeting and other). * Supervise and coordinate activities related to house policies and chores. * Identify guest needs and communicate these needs to the responsible staff member to secure donations and services. * Conduct hourly rounds according to policy to ensure building is safe and secure, reporting any concerns to appropriate personnel. * Maintain timely, accurate records including up-to-date client files, statistics report, and census. * Update daily roster and shift reports. * Assist with meals and mealtime during the shift. * Assist in processing and storing donations as requested. * Attend and participate in supervision, weekly group meetings, and other meetings as required. * Conduct, attend, and participate in appropriate training and education. * Immediately report child abuse to Department of Children and Family Services as mandated by law and in accordance with agency procedures. * Work evenings, weekends and holidays as needed. Requirements * Associate degree in social services, closely related field, or equivalent job experience. * 40 Hour Domestic Violence Training (WINGS can provide if needed). * CPR and First Aid certification (WINGS can provide if needed). * Food handler certification or willingness to get it. * Basic computer skills and ability to accurately enter data. * Possess the ability to work efficiently and independently and be highly organized with attention to detail along with strong project management, interpersonal and problem-solving skills. * Skilled in working with sensitive issues and in maintaining professional boundaries with clients. * Must demonstrate professionalism, flexibility, good judgment, and commitment to teamwork. * Ability to stay awake during the night shift. * Physical ability to lift up to 35 pounds to assist with donation storage. * Willingness to work weekends and holidays to ensure the complete staffing of our 24-hour facility. Full-time Benefits: * 403b Retirement Plan * 403b Employer Match * Dental Insurance * Medical Insurance * Health Savings Account * Paid Time Off * Vision Insurance * EAP Salary Description 20.00 - 21.20

To develop, implement, and maintain the WINGS Safe House food services program, ensuring nutritious and well-prepared meals for all guests. Key Responsibilities: * Plan nutritious, well-balanced meals for Safe House guests, creatively utilizing available food sources and scheduled food deliveries. * Prepare, cook, and serve a variety of meals for WINGS guests that meet dietary requirements, in compliance with all food safety and handling standards. * Maintain kitchen and food storage areas, including organizing inventory and removing expired or unusable items. * Complete and submit quarterly inventories of kitchen supplies and place orders through the Greater Chicago Food Depository, including availability to receive deliveries. * Adhere to the approved monthly budget for kitchen needs, and complete monthly reports. * Grocery shop, as needed, to meet specific Safe House needs. * Develop, implement, and update kitchen procedures, protocols, requirements, and training materials; conduct periodic food service assessments to ensure quality of service and positive outcomes. * Attend administrative meetings and collaborate with other staff as needed. * Provide direction to volunteers assisting with kitchen duties. * Comply with all mandated reporting requirements, including immediate reporting of suspected child abuse to the Department of Children and Family Services, and maintain confidentiality of all client, facility, and community-related information in accordance with agency policy and law. * Availability to work 20 hours per week, with flexibility for some evening and weekend shifts. * Perform other duties as assigned. Requirements * One to two years of experience in food preparation, cooking, or kitchen operations in a high-volume kitchen environment, such as a residential facility, school, shelter, or similar institutional setting, serving approximately 30-50 individuals, required. * Certification in food service sanitation preferred. * Commitment to diversity, equity, and inclusion. * Excellent knowledge of nutrition. * Must have strong interpersonal, problem-solving, organizational, and verbal and written communication skills with professional boundaries. * Must have reliable transportation. * Highly motivated, organized, and professional individual who thrives in a fast-paced, ever-changing environment; builds effective relationships with staff, guests, and volunteers; and works effectively both independently and as part of a team. * Proficiency in Microsoft Office required (Excel skills a plus). Salary Description 23.00-25.00

Job DescriptionDescription: Participate in day-do-day operations of WINGS Resale stores under the supervision of the Lead Sales Associate and Store Manager. Key Responsibilities: Selling, stocking, and pricing of store merchandise Complete customer transaction through the use of a point-of-sale system Straighten racks, shelves, and other areas of the sales floor Promote the store inventory to potential customers while providing an extremely high level of customer service Accept and sort donations in the donations center Perform light housekeeping duties as needed Work collaboratively with staff, volunteers, and community service to meet resale store objectives. Provide excellent customer service internally and externally Create and maintain attractive displays and merchandising techniques while maximizing the use of floor space and schedule regular rotation of displays and merchandise Ensure excellent donor and customer interactions and service Complete, on a timely basis, all administrative duties as assigned Attend all mandatory meetings and trainings Requirements: Ability to operate point of sale system and accurately handle cash and merchandise Commitment to diversity, equity, and inclusion Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude Comfortable with technology both general computer and point of sale systems Ability to work a flexible schedule, including weekdays and weekends Position requires periods of continuous standing, reaching, bending, stooping, kneeling, lifting, side-to-side and back-and-forth movements, and other physical movements that are necessary to sort and move bags/boxes of donated clothing and/or household and electronic merchandise, and then placing them in bins and other containers to be stored or put out on the store floor Casual/As-Needed Benefits · 403b Retirement Plan · Accrue IL Paid Leave for All Time · EAP

WINGS Program is looking for a motivated and empathetic individual for our Children's Advocate position! At WINGS, our mission is to provide housing, integrated services, education and advocacy to end domestic violence. Our Children's Advocates are an essential part of that mission by providing counseling, case management, advocacy, and coordination of services to children in the WINGS Program. Each Children's Advocate is also assigned 1-2 Interns to supervise. As a Children's Advocate, you can help to change the lives of children impacted by domestic violence. By providing counseling, encouragement, and enrichment activities, each child is given the opportunity to heal and grow in spite of their experiences. Domestic violence is a heavy weight that no one, especially children, should experience. Our Children's Advocates serve as a safe space for children to open up about their experiences and most importantly, help them feel like a kid again. Objective: To provide counseling (75%) and case management (25%) which includes advocacy, and coordination of services to children and families, using a strengths-based, trauma informed approach. Key Responsibilities: * Coordinate with Family Advocate to identify at-risk children and arrange to provide additional support (i.e. referrals, counseling, mentors, etc.). * Assess each child referred to the program for needs, strengths, and identify level of need and provide appropriate case management services, including safety plan development, service plan development and implementation, along with providing counseling, encouragement, and enrichment activities for children in ways that will enhance their life and improve their potential for healthy psychological adjustment. * Provide crisis intervention to the parent and child and advocate for clients as needed. * Participate in development of agency-wide enrichment activities and attend as required. * Prepare and facilitate parenting classes. * Work with child(ren) to promote discussion of the child(ren)'s experiences; encouraging children to speak openly about the abusive/violent event(s) and serve to reduce their sense of isolation allowing them to begin emotional healing. * Prepare and provide intervention for children through groups using a curriculum that provides structure for discussions about family violence, personal safety, and identification of feelings. * Collaborate and network with a broad base of stakeholders, including local schools, community-based organizations, child welfare agencies and physical and mental health providers to ensure appropriate services for children. * Administer measures to the parent (client) and children to assess effectiveness of our treatment to provide guidance and direction for setting goals. * Teach and/or assist in supervising the WINGS 40-hour domestic violence training and other classes that provide CEUs as required. * Work two evenings a week. * Provide day-to-day supervision to interns who provide services working with the children. * Immediately report child abuse to Department of Children and Family Services as mandated by law and in accordance with agency procedures. * Provide services in accordance with the Illinois Certified Domestic Violence Professionals code of ethics. * Adhere to strict confidentiality in all assignments. * Maintain accurate records including up-to-date client files and case notes and submit reports and program evaluations within established timelines. * Perform additional responsibilities as assigned. Requirements * Master's Degree in social work, psychology, or related field. * 1 year of direct human services experience working with children in diverse populations. * Spanish Bilingual Preferred. * Commitment to diversity, equity, and inclusion. * Possess the ability to work efficiently and independently and be highly organized with attention to detail along with strong project management, interpersonal and problem-solving skills. * Skilled in working with sensitive issues and in maintaining professional boundaries with clients. * Must demonstrate professionalism, flexibility, good judgment, and commitment to teamwork. * 40-hour domestic violence training and CPR & First Aid Certification, will be provided by WINGS if needed. * Excellent working knowledge and skill with Microsoft Office Suite along with excellent verbal and written communication and documentation skills. * Must be willing to work variable hours including evening, weekends, and holidays, serve as an on-call staff on a rotating basis with minimal notice and work at any of the locations within the WINGS Program. * Must have reliable transportation. * Ability to handle physical requirements to accomplish daily responsibilities, including but not limited to lifting up to 35 pounds using both hands/arms on a regular basis and extended periods of standing on occasion. This position is full-time, salary exempt with full benefits. Apply today and help change lives in a BIG way! Full-time Benefits: * 403b Retirement Plan * 403b Employer Match * Dental Insurance * Medical Insurance * Health Savings Account * Paid Time Off * Vision Insurance * EAP Salary Description 58,000

Join us! Help make a difference in the world of Foster Care. We need caring, attentive, passionate individuals to join our team. QUALIFICATIONS: BA in Human Services with two years of human services experience. A passing grade on required licensing exams. Computer knowledge including proficient knowledge of Microsoft office (word, excel and access), plus keyboarding. Sensitivity and responsiveness to the cultural differences of individuals and families in groups outside one's own. CLASSIFICATION: Exempt Full-time REPORTS TO: Foster Care Supervisor Summary: Carries a caseload of children in placement and follows a service plan Duties for Direct ServicesWith Child in Placement: Maintain ongoing contact with child as determined by service plan. Assess child's needs (emotional, physical, intellectual, spiritual, cultural), in placement, community and with his/her natural family. Ensure child's needs are met through YSB programs or linkage with outside agencies. Monitor child's performance, progress and adaptation in placement, with natural family and in the community. Attend all court and administrative reviews pertaining to child. Coordinate and monitor any services provided through YSB or outside the agency for the child. With natural family of child. Maintain ongoing contact with the natural family as determined by service plan. Promote the permanency goal noted in the child's service plan. Perform family assessments according to agency and DCFS requirements. Monitor family's progress toward service plan goals. Link, monitor and coordinate services required by family which are provided through YSB or outside the agency. Ensure family visits are provided as directed by service plan. Provide aftercare services upon return of child to natural family home when required. With Placement Family (foster or relative): Maintain ongoing contact with the placement family. Coordinate and promote the child's permanency goal with the placement family, unless otherwise noted in the service plan. Assist the placement family in providing for the needs of the child. Monitor the placement for progress toward service plan goals. Assess the needs of placement family to maintain positive placement. Bring training materials and/or service to foster families as needed to maintain and improve their performance. Indirect Services Maintain up to date case file documentation per agency and DCFS requirements. Document case services according to ethical and professional standards. Provide reports and testify as directed at court on behalf of the best interests of the child with prior review and approval by the supervisor. Establish and maintain professional relationships with service providers. Advocate for the needs of the child, natural family and placement family. Participate in regular case staffing, supervisory meetings and evaluations. Adhere to agency policies and procedures. Actively participates in YSBIV's continuous Quality Improvement program. Core Competencies Organized Experience with children Multi-tasker Self starter *Youth Service Bureau of Illinois Valley believes that all people deserve inclusivity, fairness, and justice. We believe that both the success of our team and the wellness of our community is strongest by recognizing the qualities that make each person unique, including race, gender, age, sexuality, ability, religion, national origin, gender identity and other identities. The YSB team values and respects each other and our community as we proudly serve.

Job DescriptionDescription: To develop, implement, and maintain the WINGS Safe House food services program, ensuring nutritious and well-prepared meals for all guests. Key Responsibilities: · Plan nutritious, well-balanced meals for Safe House guests, creatively utilizing available food sources and scheduled food deliveries. · Prepare, cook, and serve a variety of meals for WINGS guests that meet dietary requirements, in compliance with all food safety and handling standards. · Maintain kitchen and food storage areas, including organizing inventory and removing expired or unusable items. · Complete and submit quarterly inventories of kitchen supplies and place orders through the Greater Chicago Food Depository, including availability to receive deliveries. · Adhere to the approved monthly budget for kitchen needs, and complete monthly reports. · Grocery shop, as needed, to meet specific Safe House needs. · Develop, implement, and update kitchen procedures, protocols, requirements, and training materials; conduct periodic food service assessments to ensure quality of service and positive outcomes. · Attend administrative meetings and collaborate with other staff as needed. · Provide direction to volunteers assisting with kitchen duties. · Comply with all mandated reporting requirements, including immediate reporting of suspected child abuse to the Department of Children and Family Services, and maintain confidentiality of all client, facility, and community-related information in accordance with agency policy and law. · Availability to work 20 hours per week, with flexibility for some evening and weekend shifts. · Perform other duties as assigned. Requirements: One to two years of experience in food preparation, cooking, or kitchen operations in a high-volume kitchen environment, such as a residential facility, school, shelter, or similar institutional setting, serving approximately 30-50 individuals, required. Certification in food service sanitation preferred. Commitment to diversity, equity, and inclusion. Excellent knowledge of nutrition. Must have strong interpersonal, problem-solving, organizational, and verbal and written communication skills with professional boundaries. Must have reliable transportation. Highly motivated, organized, and professional individual who thrives in a fast-paced, ever-changing environment; builds effective relationships with staff, guests, and volunteers; and works effectively both independently and as part of a team. Proficiency in Microsoft Office required (Excel skills a plus).