WINGS Program jobs in Palatine, IL - 24 jobs

Job DescriptionDescription: Participate in day-do-day operations of WINGS Resale stores under the supervision of the Lead Sales Associate and Store Manager. Key Responsibilities: Selling, stocking, and pricing of store merchandise Complete customer transaction through the use of a point-of-sale system Straighten racks, shelves, and other areas of the sales floor Promote the store inventory to potential customers while providing an extremely high level of customer service Accept and sort donations in the donations center Perform light housekeeping duties as needed Work collaboratively with staff, volunteers, and community service to meet resale store objectives. Provide excellent customer service internally and externally Create and maintain attractive displays and merchandising techniques while maximizing the use of floor space and schedule regular rotation of displays and merchandise Ensure excellent donor and customer interactions and service Complete, on a timely basis, all administrative duties as assigned Attend all mandatory meetings and trainings Requirements: Ability to operate point of sale system and accurately handle cash and merchandise Commitment to diversity, equity, and inclusion Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude Comfortable with technology both general computer and point of sale systems Ability to work a flexible schedule, including weekdays and weekends Position requires periods of continuous standing, reaching, bending, stooping, kneeling, lifting, side-to-side and back-and-forth movements, and other physical movements that are necessary to sort and move bags/boxes of donated clothing and/or household and electronic merchandise, and then placing them in bins and other containers to be stored or put out on the store floor Casual/As-Needed Benefits · 403b Retirement Plan · Accrue IL Paid Leave for All Time · EAP

Join us! Help make a difference in the world of Foster Care. We need caring, attentive, passionate individuals to join our team. $2,000 SIGN ON BONUS QUALIFICATIONS: BA in Human Services with two years of human services experience. A passing grade on required licensing exams. Computer knowledge including proficient knowledge of Microsoft office (word, excel and access), plus keyboarding. Sensitivity and responsiveness to the cultural differences of individuals and families in groups outside one's own. CLASSIFICATION: Exempt Full-time REPORTS TO: Foster Care Supervisor Summary: Carries a caseload of children in placement and follows a service plan Duties for Direct Services With child in placement. Maintain ongoing contact with child as determined by service plan. Assess child's needs (emotional, physical, intellectual, spiritual, cultural), in placement, community and with his/her natural family. Ensure child's needs are met through YSB programs or linkage with outside agencies. Monitor child's performance, progress and adaptation in placement, with natural family and in the community. Attend all court and administrative reviews pertaining to child. Coordinate and monitor any services provided through YSB or outside the agency for the child. With natural family of child. Maintain ongoing contact with the natural family as determined by service plan. Promote the permanency goal noted in the child's service plan. Perform family assessments according to agency and DCFS requirements. Monitor family's progress toward service plan goals. Link, monitor and coordinate services required by family which are provided through YSB or outside the agency. Insure family visits are provided as directed by service plan. Provide aftercare services upon return of child to natural family home when required. With placement family (foster or relative). Maintain ongoing contact with the placement family. Coordinate and promote the child's permanency goal with the placement family, unless otherwise noted in the service plan. Assist the placement family in providing for the needs of the child. Monitor the placement for progress toward service plan goals. Assess the needs of placement family to maintain positive placement. Bring training materials and/or service to foster families as needed to maintain and improve their performance. Indirect Services Maintain up to date case file documentation per agency and DCFS requirements. Document case services according to ethical and professional standards. Provide reports and testify as directed at court on behalf of the best interests of the child with prior review and approval by the supervisor. Establish and maintain professional relationships with service providers. Advocate for the needs of the child, natural family and placement family. Participate in regular case staffing, supervisory meetings and evaluations. Adhere to agency policies and procedures. Actively participates in YSBIV's continuous Quality Improvement program. Core Competencies Organized Experience with children Multi-tasker Self starter *Youth Service Bureau of Illinois Valley believes that all people deserve inclusivity, fairness, and justice. We believe that both the success of our team and the wellness of our community is strongest by recognizing the qualities that make each person unique, including race, gender, age, sexuality, ability, religion, national origin, gender identity and other identities. The YSB team values and respects each other and our community as we proudly serve.

Richmond, IL (Onsite) | Full -Time | Competitive Salary Lead operations, finance, and HR oversight for a growing manufacturing organization, ensuring strong performance, operational accuracy, and an exceptional employee and customer experience. A well -established industrial manufacturing company is seeking a General Manager to oversee daily operations, financial processes, staff management, and organizational compliance. This role is ideal for a hands -on operations leader with strong business acumen, financial literacy, and experience managing teams in a fast -paced manufacturing environment. This is a full -time, onsite leadership role, Monday-Thursday 7:00 AM-4:00 PM and Friday 7:30 AM-11:30 AM. Position Overview The General Manager is responsible for leading all operational, administrative, financial, and HR functions to ensure organizational effectiveness. This leader maintains accurate systems and processes, manages vendor and customer relationships, supports employees, and oversees key operational metrics. The ideal candidate brings strong decision -making skills, a collaborative leadership style, and the ability to problem -solve in a dynamic manufacturing setting. Key Responsibilities Operations & Organizational Leadership Oversee daily operations, internal departments, and cross -functional workflows. Establish annual machine and labor rates for costing. Maintain operational systems and ensure the accuracy of all business records. Act as ISO Internal Auditor and participate in Management Review processes. Support audits, licensing, regulatory compliance, and documentation management. Lead interactions with vendors, suppliers, and customers as the organization's primary representative. Financial & Vendor Management Approve vendor invoices and ensure accurate reconciliation and traceability. Oversee credit card activity and expense reporting. Evaluate customer credit limits, approve payment terms, and monitor accounts receivable. Track sales fluctuations and provide insight to internal stakeholders. Review and manage utility contracts, service contracts, and insurance coverage. Customer & Stakeholder Support Resolve customer or vendor account discrepancies following established procedures. Participate in customer meetings and maintain strong external partnerships. Provide timely communication and high -level customer service across departments. Human Resources & Staff Management Oversee AP, AR, purchasing, logistics, and administrative staff functions. Lead hiring, onboarding, employee record management, and compensation discussions. Maintain accurate payroll and employee information; support benefits -related inquiries. Manage training requirements, performance discussions, corrective actions, and terminations. Coordinate staffing needs, interview candidates, and support team scheduling. Promote a positive work environment grounded in accountability, communication, and professional development. RequirementsRequired Qualifications 7+ years of leadership experience in manufacturing, operations, finance, or business administration. Strong financial literacy, including costing, AP/AR oversight, and credit evaluation. Experience managing HR functions such as hiring, onboarding, and employee relations. Proficiency with Microsoft Office and business/ERP systems. Excellent communication, decision -making, and analytical skills. Ability to maintain confidentiality, professionalism, and strong workplace relationships. Preferred Experience & Skills Experience in small to mid -sized manufacturing environments. Familiarity with ISO processes, audits, and compliance requirements. Ability to manage multiple priorities with a hands -on, solution -oriented approach. Attributes & Mindset Strategic thinker with strong operational discipline. Highly organized, detail -focused, and proactive. Calm, confident communicator with strong customer service orientation. Collaborative leader who fosters accountability and continuous improvement.

Lead strategic oversight of the donor management system (Raiser's Edge 7/NXT) to maximize fundraising effectiveness through advanced donor engagement strategies, high-level correspondence, and data-driven insights that support donor-centric decision-making and align with organizational fundraising and marketing priorities. Key Responsibilities: * Lead data quality and analytics initiatives to support fundraising, donor stewardship, and operational strategy. * Manage and maintain Raiser's Edge 7/NXT and Constant Contact, ensuring data integrity, system functionality, and alignment with best practices. * Conduct list and query pulls for mailed and emailed appeals, stewardship communications, and targeted donor outreach. * Set-up and manage Raiser's Edge dashboards and online donation forms to optimize donation tracking and reporting. * Manage the collection and submission of required documentation to enable WINGS to receive donations through employer-sponsored giving programs. * Develop, maintain, and enforce standard operating procedures (SOPs) for database management and related processes. * Enter financial donations (online and checks) when the Receptionist/Development Assistant is out of the office. * Maintain accurate donor records through precise data entry, gift processing and coding, and routine data cleaning. * Analyze fundraising, marketing, and stewardship data to provide actionable insights, KPIs, and performance trends. * Generate and manage reports and dashboards to monitor revenue, donor acquisition, retention, and projections. * Support donor prospecting, segmentation, and lifecycle analysis, including campaign performance evaluation. * Partner with Development and Marketing teams to optimize appeals, engagement strategies, and communications. * Lead data governance efforts, including staff training, cross-department collaboration, and adherence to standardized metrics. Requirements * Bachelor's degree in a related field or Associate degree with relevant experience preferred. * One to three years of experience with donor CRMs or fundraising databases (e.g., Blackbaud Raiser's Edge 7/NXT) required. * Experience in nonprofit fundraising with a working knowledge of fundraising terminology and processes (pledges, appeal codes, stewardship). * Proficient in Excel (pivot tables, lookup functions) with experience extracting, cleaning, and producing donor reports. * Experience managing multiple requests in a fast-paced environment. * Ability to translate requests into clear, accurate, and visually compelling reports and data visualizations. * Strong communication, documentation, and organizational skills, with the ability to explain data to non-technical audiences. * Commitment to Diversity, Equity, and Inclusion * Strong understanding of data privacy and confidentiality standards, with experience maintaining data integrity and protecting sensitive donor and organizational information. Full-time Benefits: * 403b Retirement Plan * 403b Employer Match * Dental Insurance * Medical Insurance * Health Savings Account * Paid Time Off * Vision Insurance * EAP Salary dependent on qualifications. Salary Description $51,451- $82,382 annual salary range for position

Job DescriptionSalary: $21/hour Lead Admin Support Staff Aurora/Rockford QUALIFICATIONS: High School diploma or GED. Prioroffice experience. Excellentorganizational Skills. Excellent communication skills both written and oral. Self-directed and Self-motivated Ability to prioritize multiple taskson a daily basis Computer knowledge includingproficiencyin Microsoft office, Word, Excel Sensitivity and responsiveness to the cultural differences of individuals and families in groups outside one's own. CLASSIFICATION: Non-exempt Full Time REPORTSTO: Admin Support Staff Supervisor RESPONSIBILITIES: Summary: Maintains thedailyfunctionsoftheoffice includinggreeting clients,answering phones, openingincomingmail, posting outgoing mail, anddisseminatingfaxes and paperwork. Duties: Maintain supply inventories and responsible forordering ofsupplies. Process accounts payable invoices and check requests andsubmittothe fiscaldepartment Maintain local petty cash account; record and reconcile transactions and request periodicreimbursement Tracks theissuance of company shared credit cards.Ensuresall receipts are collected and processedand submittedappropriately. Prepare DCFS 1042 invoicing forinitialclient needs and miscellaneous needs. Maintainand track agency ownedvehicle logs and ledgers. Maintenance and schedulingofoffice vehicles. Assistswith local fundraisingactivities Completes work within the requiredtimeframes Maintains confidentiality of information heard, seen and discussed in theagency Assistin quality improvementefforts Demonstrates the ability to remain friendly andcooperativeduring all workingconditions NotifySupervisorandFiscalDepartmentofanyirregularities. Display a neat, clean, professionalappearance. Maintains visitor logs. Prepares andsubmitstheappropriate monthlyofficechecklists Contacts building maintenance whennecessary Schedulesvisit/conference roomrequests. Works closely with IT to ensurereadiness of equipment for new employeesand maintenance of office equipment. Other Duties: Activelyparticipatesin YSBIVs continuous quality improvement program (CQI). Core Competencies: Organized Communication skills Self-motivated Computer knowledge Multitasker *Youth Service Bureau of Illinois Valley believes that all people deserve inclusivity, fairness, and justice.We believe that both the success of our team and the wellness of our community is strongest by recognizing the qualities that make each person unique, including race, gender, age, sexuality, ability, religion, national origin, genderidentityand other identities.The YSB team values and respects each other and our community as we proudly serve.

Job DescriptionDescription: To provide vision, oversight, and coordination for all WINGS Safe House (shelter) operations, services, and Crisis Line functions for this 24- hour facility. Key Responsibilities: • Oversee, plan, implement and evaluate all components of the 24-hour Family Advocate services. Ensure that services are proactive, responsive, and comprehensive by conducting periodic assessments of services. • Hire, supervise, and train staff interns and volunteers. • Develop, implement, and monitor operational procedures and program policies and procedures in cooperation with Director. • Oversee the teaching, modeling, and the development of life skills and support to survivors of domestic violence and their children. • Supervise and develop staff's professional development including; volunteers and interns and the integration of strengths-based perspective. • Oversee guest arrivals and departures. • Monitor and maintain a safe and healthy living environment for all WINGS guests, staff, interns, and volunteers and oversee property management issues by working with WINGS Facilities Team. • Identify volunteer opportunities and communicate them to the Manager of Volunteer Services. Cultivate and maintain long term volunteer relationships. • Provides direct services in the form of support groups, case management, crisis intervention, emotional support, and conflict resolution to on-site clients, provides crisis intervention counseling and referrals to callers, and provide clinical intervention and support to staff when necessary. • Work closely with internal WINGS teams to ensure wrap-around services. Teach and/or assist in supervising the WINGS 40-hour domestic violence training and other classes that provide CEUs as required. • Responsible for the maintenance of timely, accurate records including up-to-date client files, statistics report, and census. • Collaborate with area agencies to identify and institute best practices. • Work with Development/Admin staff to establish indicators and outcomes measures and ensure accurate data collection and reporting; ensure timely submission of all reports. • Attend and participate in all required meetings and training courses. • Immediately report child abuse to the Department of Children and Family Services as mandated by law and in accordance with agency procedures. • Evening, weekend, overnight and holidays are required to ensure the complete staffing of our 24-hour facility. • On-call for Safe House emergencies, staff questions and staff absences as needed. Requirements: • Bachelor's degree required; Master's degree preferred: 5-7 years' work in social services field desirable or equivalent experience. • Strong management and supervisory experience preferred. • 40-hour domestic violence training preferred. • CPR and First Aid certification preferred. • ICDVP credential preferred. • Experience with shelter services preferred. • Bilingual skills (Spanish) preferred. • Familiarity with Microsoft Office Suite • Possess the ability to work efficiently and independently and be highly organized with attention to detail along with strong project management, interpersonal and problem-solving skills. • Skilled in working with sensitive issues and in maintaining professional boundaries with clients. • Must demonstrate professionalism, flexibility, good judgment, and commitment to teamwork. • Commitment to providing a safe, non-judging environment. Full-time Benefits: · 403b Retirement Plan · 403b Employer Match · Dental Insurance · Medical Insurance · Health Savings Account · Paid Time Off · Vision Insurance · EAP

Job DescriptionSalary: $21/hour Do you want to make a difference in a child's life? Join our team! We offer both full and part time positions. The Foster Care Case Aide position provides transportation for clients and supervises family visits as directed by the Foster Care Supervisor. MUST BE ABLE TO WORK EVENINGS AND WEEKENDS Contacts parents and/or foster parents regarding appointments and visits and contacts other parties as necessary for transports and visits. You must be 21 years old, have demonstrated skills in the field of services to children, and have demonstrated the ability to work within agency structure and accept supervision, and have demonstrated the ability to work constructively with clients, other providers and the community. Computer knowledge including proficient knowledge of Microsoft office (word, excel and access) and keyboarding is required. Must have a clean driving record and be able to pass a background check. Sensitivity and responsiveness to the cultural differences of individuals and families in-groups outside one's own. Youth Service Bureau of Illinois Valley is an equal opportunity/affirmative action employer and will not discriminate because of sex, race, creed, national origin, marital status, age, disability or membership in a particular organization. Job Types:Full-time, Part-time Salary: From $21.00 per hour Benefits: 401(k) 401(k) matching 15% Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance Schedule: 8 hour shift Day shift Evening shift Weekends as needed

Are you seeking an internship that's rewarding and challenging? WINGS Program, Inc. may be the place for you! Programs of Study: (Master's & Bachelor's Levels) Social Work Justice Studies Gender Studies Psychology Counseling Requirements 40 hours of Domestic Violence Training may be a pre-requisite no fee for student interns if training is provided by WINGS Opportunities in multiple locations throughout the Northwest Suburbs and based out of our Metro location near Midway Airport Possible opportunities to work with children, adults and/or administrative tasks Variety of Settings Safe Houses, Community Based Services, and Office/Administrative Bilingual (Spanish/English) A Plus Address inquiries and submit resumes to: Megan W. Supervisor of Clinical Services **************************** ************ x217 Salary Description Unpaid Internship

Foster Care Supervisor QUALIFICATIONS: MSW and equivalent human service degree with three years supervisory experience in social work setting. Computer knowledge including proficient knowledge of Microsoft office (word, excel and access) and keyboarding. Child welfare licensure. Sensitivity and responsiveness to the cultural differences of individuals and families in groups outside one's own. OTHER Demonstrated commitment to preserving families and ensuring REQUIREMENTS: children are protected and maintained in their homes. Demonstrated commitment to empowering families to solve their own problems and to the value of a nurturing family as the ideal environment for a child. A belief in the capacity of people to grow and change. A demonstrated ability to establish a mutually respectful relationship in which the family is a full partner, empowered to solve their ownproblems. A n understanding that most work will take place in the foster family home, home of natural parents, and community. An understanding that work schedules must be flexible in order to meet family needs. CLASSIFICATION: Exempt Full-Time REPORTS TO: Child Welfare Director Summary: To supervise YSB Child Welfare Services (primarily Foster Care Services) I. Duties: Foster Care Supervision Review, accept, and assign referrals to Foster Care. Provide direct supervision of the Foster Care Program and staff. Facilitate regular team meetings for the Foster Care Program. Ensure case documentation meets agency and COA requirements. Ensure staff in the foster care program collect data on all clients needed to assess outcome achievement. Writing monthly supervision notes Facilitate child and family team meetings Hire and train Foster Care Program staff Maintain order and security of foster care case records. Develop, modify and monitor internal procedures for assigned programs. Prepare and present reports for review and funders as needed. Evaluate assigned programs and implement service delivery changes to ensure ongoing quality. Ensure all client referrals and safety assessments are completed Monitor data performance and make adjustments as needed Ensure all case documentation is completed on time Il. Administration Assume principal authority for duties and responsibilities delegated to all foster care staff. Approves monthly and other periodic program reports to agency contractors and grantors. Participate in all supervisory meetings and decision making. Represent the agency at public relations, fundraising, or other activities as directed by the Executive Director. Actively participate in YSBIVs continuous quality improvement program. Maintain professional licensure through the State Department of Professional Licensure. Must be familiar with DCFS Performance Benchmarks and be able to facilitate the needed benchmark. Must be able to track Benchmark progress and adequately assess statistical progress. III. Core Competencies Critical thinking Far reaching judgement Initiative Detail oriented Strong communication skills *Youth Service Bureau of Illinois Valley believes that all people deserve inclusivity, fairness, and justice. We believe that both the success of our team and the wellness of our community is strongest by recognizing the qualities that make each person unique, including race, gender, age, sexuality, ability, religion, national origin, gender identity and other identities. The YSB team values and respects each other and our community as we proudly serve.

Job DescriptionDescription: The Lead Sales Associate is responsible for assisting the Resale Store Manager. The Lead Sales Associate performs the duties of the Sales Associate and acts in a lead capacity in the absence of the Store Manager. Key Responsibilities: • Create and maintain a positive, professional work environment • Provide exceptional customer service • Motivate sales staff to achieve net profitability goals • Understand WINGS and Store policies and procedures • Ensure consistent pricing with the other WINGS stores, per pricing from the Logistics Center • Under the direction of the Manager, perform daily inspections of all store departments to ensure proper inventory replenishment • Provide excellent communications within the store • Ensure communications from Manager are delivered to all staff in a timely fashion • Open and close the store under specific direction of the Resale Store Manager or Chief Operations Officer • During weekly interaction inform Resale Store Manager of any problems or issues with staff and/or volunteers • Complete, on a timely basis, all administrative work as assigned by Manager • In the absence of the Manager, ensure staff and volunteers are supported and have the resources to perform their jobs • Perform additional duties typically performed by the Store Manager in their absence Requirements: • Two years of retail experience, which includes customer service • Associates Degree preferred, but not required • Bilingual preferred • Professionalism: Strong and timely written and verbal communication skills • Commitment to diversity, equity, and inclusion • Excellent time management • Excellent proactive planning • Willing to report to work on short notice in the absence of proper store coverage • Willing to work weekends and holidays as needed • Patience in working with a diverse (volunteer and staff) workforce. • Strong problem-solving abilities; ability to be decisive in unpredictable situations • Good computer knowledge (Word, Excel, and retail applications) • Ability to handle physical requirements to accomplish daily responsibilities, including but not limited to: lifting up to 35 pounds using both hands/arms on a regular basis and standing for 8 hours. Full-time Benefits 403b Retirement Plan 403b Employer Match Health Insurance Dental Insurance Paid Time Off Vision Insurance EAP

Job DescriptionDescription: The Medical Advocate (MA) position involves working with survivors of domestic violence. The MA duties include medical advocacy, supportive services, and case management to individuals, who are screened through the Traumatic Brain Injury (TBI) assessment tool. WINGS Program, Inc. promotes self-reliance through an empathic and caring atmosphere. Key Responsibilities: · Assess each patient's strengths and needs upon entry to the pilot TBI program. Identify the level of care for medical/dental, social, education, and required support. · Provides direct patient services in the form of bedsides, crisis intervention, emotional support, and conflict resolution in accordance with the TBI response toolkit. · Provide direct services to clients with TBI diagnosis including but not limited to case management and comprehensive support. · Develop, monitor, and revise service plans which include goals and objectives identified by client. · Assist clients in application and follow up of mainstream benefits, location of sustainable long- term housing, and provide referrals/.resources. · Attend Agency and Hospital administrative meetings and collaborate with internal and external staff and community partners. · Immediately report child abuse to the Department of Children and Family Services as mandated by law and in accordance with agency procedures. · Adhere to policy and procedures related to IPV-Induced TBI assessment/best practice. · Provide services in accordance with the Illinois Certified Domestic Violence Professionals code of ethics. · Respond to security concerns appropriately, documenting observations and actions taken. · Complete and maintain case notes, and document service statistics. · Ensure administrative responsibilities and reporting are completed in accordance with agency policy. · Request donations and acquire items needed for clients. · Attend community resource meetings and act as liaison to create resource manual. · Other duties as assigned. Requirements: · Bachelor's degree in social service, a closely related field, or equivalent job experience required. · Minimum of 2 years of experience in social services, case management, and informal counseling required. · 40 hour domestic violence training and CPR & First Aid Certification preferred. · Illinois Certified Domestic Violence Professional (ICDVP) Certification preferred. · Spanish Bilingual preferred. · Commitment to diversity, equity, and inclusion. · Strong working knowledge and skill with Microsoft Office Suite along with excellent verbal and written communication and documentation skills. · Possess the ability to work efficiently and independently and be highly organized with attention to detail along with strong project management, interpersonal and problem-solving skills. · Must demonstrate flexibility and commitment to teamwork. · Skilled in handling sensitive issues, responding appropriately in emergency situations and maintaining professional boundaries. · Transportation - Must have reliable transportation, valid driver's license, and automobile insurance. · Ability to handle physical requirements to accomplish daily responsibilities, including but not limited to lifting to 35 pounds using both hands/arms on a regular basis, climbing stairs, hear and/or see fire and intruder alarms, and occasionally standing for extended periods. Part-time Benefits · 403b Retirement Plan · 403b Employer Match · IL Paid Leave for All · Vision Insurance · EAP

Job DescriptionDescription: To develop, implement, and maintain the WINGS Safe House food services program, ensuring nutritious and well-prepared meals for all guests. Key Responsibilities: · Plan nutritious, well-balanced meals for Safe House guests, creatively utilizing available food sources and scheduled food deliveries. · Prepare, cook, and serve a variety of meals for WINGS guests that meet dietary requirements, in compliance with all food safety and handling standards. · Maintain kitchen and food storage areas, including organizing inventory and removing expired or unusable items. · Complete and submit quarterly inventories of kitchen supplies and place orders through the Greater Chicago Food Depository, including availability to receive deliveries. · Adhere to the approved monthly budget for kitchen needs, and complete monthly reports. · Grocery shop, as needed, to meet specific Safe House needs. · Develop, implement, and update kitchen procedures, protocols, requirements, and training materials; conduct periodic food service assessments to ensure quality of service and positive outcomes. · Attend administrative meetings and collaborate with other staff as needed. · Provide direction to volunteers assisting with kitchen duties. · Comply with all mandated reporting requirements, including immediate reporting of suspected child abuse to the Department of Children and Family Services, and maintain confidentiality of all client, facility, and community-related information in accordance with agency policy and law. · Availability to work 40 hours per week, with flexibility for some evening and weekend shifts. · Perform other duties as assigned. Requirements: One to two years of experience in food preparation, cooking, or kitchen operations in a high-volume kitchen environment, such as a residential facility, school, shelter, or similar institutional setting, serving approximately 30-50 individuals, required. Certification in food service sanitation preferred. Commitment to diversity, equity, and inclusion. Excellent knowledge of nutrition. Must have strong interpersonal, problem-solving, organizational, and verbal and written communication skills with professional boundaries. Must have reliable transportation. Highly motivated, organized, and professional individual who thrives in a fast-paced, ever-changing environment; builds effective relationships with staff, guests, and volunteers; and works effectively both independently and as part of a team. Proficiency in Microsoft Office required (Excel skills a plus). Full-time Benefits: · 403b Retirement Plan · 403b Employer Match · Dental Insurance · Medical Insurance · Health Savings Account · Paid Time Off · Vision Insurance · EAP

The Lead Sales Associate is responsible for assisting the Resale Store Manager. The Lead Sales Associate performs the duties of the Sales Associate and acts in a lead capacity in the absence of the Store Manager. Key Responsibilities: * Create and maintain a positive, professional work environment * Provide exceptional customer service * Motivate sales staff to achieve net profitability goals * Understand WINGS and Store policies and procedures * Ensure consistent pricing with the other WINGS stores, per pricing from the Logistics Center * Under the direction of the Manager, perform daily inspections of all store departments to ensure proper inventory replenishment * Provide excellent communications within the store * Ensure communications from Manager are delivered to all staff in a timely fashion * Open and close the store under specific direction of the Resale Store Manager or Chief Operations Officer * During weekly interaction inform Resale Store Manager of any problems or issues with staff and/or volunteers * Complete, on a timely basis, all administrative work as assigned by Manager * In the absence of the Manager, ensure staff and volunteers are supported and have the resources to perform their jobs * Perform additional duties typically performed by the Store Manager in their absence Requirements * Two years of retail experience, which includes customer service * Associates Degree preferred, but not required * Bilingual preferred * Professionalism: Strong and timely written and verbal communication skills * Commitment to diversity, equity, and inclusion * Excellent time management * Excellent proactive planning * Willing to report to work on short notice in the absence of proper store coverage * Willing to work weekends and holidays as needed * Patience in working with a diverse (volunteer and staff) workforce. * Strong problem-solving abilities; ability to be decisive in unpredictable situations * Good computer knowledge (Word, Excel, and retail applications) * Ability to handle physical requirements to accomplish daily responsibilities, including but not limited to: lifting up to 35 pounds using both hands/arms on a regular basis and standing for 8 hours. Full-time Benefits * 403b Retirement Plan * 403b Employer Match * Health Insurance * Dental Insurance * Paid Time Off * Vision Insurance * EAP Salary Description $17/Hr

Job DescriptionDescription: Are you seeking an internship that's rewarding and challenging? WINGS Program, Inc. may be the place for you! Programs of Study: (Master's & Bachelor's Levels) Social Work Justice Studies Gender Studies Psychology Counseling Requirements: 40 hours of Domestic Violence Training may be a pre-requisite no fee for student interns if training is provided by WINGS Opportunities in multiple locations throughout the Northwest Suburbs and based out of our Metro location near Midway Airport Possible opportunities to work with children, adults and/or administrative tasks Variety of Settings Safe Houses, Community Based Services, and Office/Administrative Bilingual (Spanish/English) A Plus Address inquiries and submit resumes to: Megan W. Supervisor of Clinical Services **************************** ************ x217

Job DescriptionDescription: To develop, implement, and maintain the WINGS Safe House food services program, ensuring nutritious and well-prepared meals for all guests. Key Responsibilities: · Plan nutritious, well-balanced meals for Safe House guests, creatively utilizing available food sources and scheduled food deliveries. · Prepare, cook, and serve a variety of meals for WINGS guests that meet dietary requirements, in compliance with all food safety and handling standards. · Maintain kitchen and food storage areas, including organizing inventory and removing expired or unusable items. · Complete and submit quarterly inventories of kitchen supplies and place orders through the Greater Chicago Food Depository, including availability to receive deliveries. · Adhere to the approved monthly budget for kitchen needs, and complete monthly reports. · Grocery shop, as needed, to meet specific Safe House needs. · Develop, implement, and update kitchen procedures, protocols, requirements, and training materials; conduct periodic food service assessments to ensure quality of service and positive outcomes. · Attend administrative meetings and collaborate with other staff as needed. · Provide direction to volunteers assisting with kitchen duties. · Comply with all mandated reporting requirements, including immediate reporting of suspected child abuse to the Department of Children and Family Services, and maintain confidentiality of all client, facility, and community-related information in accordance with agency policy and law. · Availability to work 20 hours per week, with flexibility for some evening and weekend shifts. · Perform other duties as assigned. Requirements: One to two years of experience in food preparation, cooking, or kitchen operations in a high-volume kitchen environment, such as a residential facility, school, shelter, or similar institutional setting, serving approximately 30-50 individuals, required. Certification in food service sanitation preferred. Commitment to diversity, equity, and inclusion. Excellent knowledge of nutrition. Must have strong interpersonal, problem-solving, organizational, and verbal and written communication skills with professional boundaries. Must have reliable transportation. Highly motivated, organized, and professional individual who thrives in a fast-paced, ever-changing environment; builds effective relationships with staff, guests, and volunteers; and works effectively both independently and as part of a team. Proficiency in Microsoft Office required (Excel skills a plus). Part-time Benefits · 403b Retirement Plan · 403b Employer Match · IL Paid Leave for All or Chicago Paid Leave · Vision Insurance · EAP

Job DescriptionDescription: Participate in day-do-day operations of WINGS Resale stores under the supervision of the Lead Sales Associate and Store Manager. Key Responsibilities: Selling, stocking, and pricing of store merchandise Complete customer transaction through the use of a point-of-sale system Straighten racks, shelves, and other areas of the sales floor Promote the store inventory to potential customers while providing an extremely high level of customer service Accept and sort donations in the donations center Perform light housekeeping duties as needed Work collaboratively with staff, volunteers, and community service to meet resale store objectives. Provide excellent customer service internally and externally Create and maintain attractive displays and merchandising techniques while maximizing the use of floor space and schedule regular rotation of displays and merchandise Ensure excellent donor and customer interactions and service Complete, on a timely basis, all administrative duties as assigned Attend all mandatory meetings and trainings Requirements: Ability to operate point of sale system and accurately handle cash and merchandise Commitment to diversity, equity, and inclusion Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude Comfortable with technology both general computer and point of sale systems Ability to work a flexible schedule, including weekdays and weekends Position requires periods of continuous standing, reaching, bending, stooping, kneeling, lifting, side-to-side and back-and-forth movements, and other physical movements that are necessary to sort and move bags/boxes of donated clothing and/or household and electronic merchandise, and then placing them in bins and other containers to be stored or put out on the store floor Casual/As-Needed Benefits · IL Paid Leave for All · EAP

Job DescriptionDescription: To maintain the smooth operation of the Safe House and Crisis Line, and support clients as needed. Key Responsibilities: · Operate the Crisis Line by providing crisis intervention, counseling, education, safety planning, and referrals to callers. · Conduct and approve intake and eligibility evaluations to determine guest's needs and appropriateness for services at the Safe House. · Interact with guests in the community areas of the house and role model social skills, conflict resolution, parenting and other skills of daily living (this may include time management, self-care, conflict and stress management, parenting, budgeting and others). · Supervise and coordinate activities related to house policies and chores. · Identify guest needs and communicate these needs to the responsible staff member to secure donations and services. · Ensure building is safe and secure, reporting any concerns to appropriate personnel. · Maintain timely, accurate records including up-to-date client files, statistics report, and census. · Update daily roster and shift reports. · Assist with meals and mealtime during the shift. · Assist in processing and storing donations as requested. · Attend and participate in supervision, weekly group meetings, and other meetings as required. · Conduct, attend, and participate in appropriate training and education. · Immediately report child abuse to Department of Children and Family Services as mandated by law and in accordance with agency procedures. · Work evenings, weekends and holidays as needed. Requirements: · Associates degree in social service, counseling, or closely related field, or equivalent job experience required. · 40-hour domestic violence training and CPR/First Aid preferred. · ICDVP credential preferred. · Food Safety and Sanitation Certification preferred. · Bilingual skills (Spanish, Polish, or Russian) preferred. · Familiarity with Microsoft Office Suite. · Commitment to diversity, equity, and inclusion. · Possess the ability to work efficiently and independently and be highly organized with attention to detail along with strong project management, interpersonal and problem-solving skills. · Skilled in working with sensitive issues and in maintaining professional boundaries with clients. · Must demonstrate professionalism, flexibility, good judgment, and commitment to teamwork. · Ability to handle physical requirements to accomplish daily responsibilities, including but not limited to lifting up to 35 pounds using both hands/arms on a regular basis, and occasionally standing for extended periods. Benefits IL Paid Leave for All or Chicago Paid Leave EAP

The Lead Sales Associate is responsible for assisting the Resale Store Manager. The Lead Sales Associate performs the duties of the Sales Associate and acts in a lead capacity in the absence of the Store Manager. Key Responsibilities: • Create and maintain a positive, professional work environment • Provide exceptional customer service • Motivate sales staff to achieve net profitability goals • Understand WINGS and Store policies and procedures • Ensure consistent pricing with the other WINGS stores, per pricing from the Logistics Center • Under the direction of the Manager, perform daily inspections of all store departments to ensure proper inventory replenishment • Provide excellent communications within the store • Ensure communications from Manager are delivered to all staff in a timely fashion • Open and close the store under specific direction of the Resale Store Manager or Chief Operations Officer • During weekly interaction inform Resale Store Manager of any problems or issues with staff and/or volunteers • Complete, on a timely basis, all administrative work as assigned by Manager • In the absence of the Manager, ensure staff and volunteers are supported and have the resources to perform their jobs • Perform additional duties typically performed by the Store Manager in their absence Requirements • Two years of retail experience, which includes customer service • Associates Degree preferred, but not required • Bilingual preferred • Professionalism: Strong and timely written and verbal communication skills • Commitment to diversity, equity, and inclusion • Excellent time management • Excellent proactive planning • Willing to report to work on short notice in the absence of proper store coverage • Willing to work weekends and holidays as needed • Patience in working with a diverse (volunteer and staff) workforce. • Strong problem-solving abilities; ability to be decisive in unpredictable situations • Good computer knowledge (Word, Excel, and retail applications) • Ability to handle physical requirements to accomplish daily responsibilities, including but not limited to: lifting up to 35 pounds using both hands/arms on a regular basis and standing for 8 hours. Full-time Benefits 403b Retirement Plan 403b Employer Match Health Insurance Dental Insurance Paid Time Off Vision Insurance EAP Salary Description $17/Hr

Part-time Description To maintain the smooth operation of the Safe House and Crisis Line, and support clients as needed. Key Responsibilities: · Operate the Crisis Line by providing crisis intervention, counseling, education, safety planning, and referrals to callers. · Conduct and approve intake and eligibility evaluations to determine guest's needs and appropriateness for services at the Safe House. · Interact with guests in the community areas of the house and role model social skills, conflict resolution, parenting and other skills of daily living (this may include time management, self-care, conflict and stress management, parenting, budgeting and others). · Supervise and coordinate activities related to house policies and chores. · Identify guest needs and communicate these needs to the responsible staff member to secure donations and services. · Ensure building is safe and secure, reporting any concerns to appropriate personnel. · Maintain timely, accurate records including up-to-date client files, statistics report, and census. · Update daily roster and shift reports. · Assist with meals and mealtime during the shift. · Assist in processing and storing donations as requested. · Attend and participate in supervision, weekly group meetings, and other meetings as required. · Conduct, attend, and participate in appropriate training and education. · Immediately report child abuse to Department of Children and Family Services as mandated by law and in accordance with agency procedures. · Work evenings, weekends and holidays as needed. Requirements · Associates degree in social service, counseling, or closely related field, or equivalent job experience required. · 40-hour domestic violence training and CPR/First Aid preferred. · ICDVP credential preferred. · Food Safety and Sanitation Certification preferred. · Bilingual skills (Spanish, Polish, or Russian) preferred. · Familiarity with Microsoft Office Suite. · Commitment to diversity, equity, and inclusion. · Possess the ability to work efficiently and independently and be highly organized with attention to detail along with strong project management, interpersonal and problem-solving skills. · Skilled in working with sensitive issues and in maintaining professional boundaries with clients. · Must demonstrate professionalism, flexibility, good judgment, and commitment to teamwork. · Ability to handle physical requirements to accomplish daily responsibilities, including but not limited to lifting up to 35 pounds using both hands/arms on a regular basis, and occasionally standing for extended periods. Benefits IL Paid Leave for All or Chicago Paid Leave EAP Salary Description 20.00