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Become A Wireless Consultant

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Working As A Wireless Consultant

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $21,780

    Average Salary

What Does A Wireless Consultant Do At Talk Time Store

* Providing a Total sales solution to the customer regarding their wireless/mobility needs that includes: Selling the value of the MetroPCS devices, accessories, and service plans, and saving the customer money.
* Identifies the right solutions to customer billing, technical and/or account issues.
* Complies with all MetroPCS or its vendors' policies, and guidelines.
* Builds relationships with current and new customers.
* May have to open and close a store as needed

What Does A Wireless Consultant Do At Texas Employer

* Negotiate prices or other sales terms.
* Contact current or potential customers to promote products or services.
* Gather customer or product information to determine customer needs.
* Sell products or services.
* Prepare sales or other contracts

What Does A Wireless Consultant Do At Sprint By Your Wireless Solutions

* Provide outstanding customer service Ability to grow and learn Create new consumer and business accounts Find prospective clients through any means neccessary (Outside sales) Have a passion for wireless and technology minimum monthly sales goal Wireless Retail Sales Representative Benefits: Competitive hourly rate plus uncapped commissions Competitive bonus structure to reward top performers Monthly contests with incentives as well as quarterly bonuses Great training program Flexible schedule Working for an award winning Preferred Retailer of Sprint Medical Insurance Life Insurance Retirement plan Company Description At Your Wireless Solutions we put the spotlight on the customer.
* Whether it be a smartphone tutorial for grandma, or multiple phones and phone-lines for her business we handle it all.
* We're focused on providing the best customer service, along with a consultative sales approach that allows for communication to be clear from sales person to

What Does A Wireless Consultant Do At at&T

* The essential functions listed below are representative of duties performed by this job title.
* Duties generally include but are not limited to the following

What Does A Wireless Consultant Do At Talk Time Store

* Provides a Total sales solution to the customer regarding their wireless/mobility needs that includes: Selling the value of the MetroPCS devices, accessories, and service plans, and saving the customer money.
* Identifies the right solutions to customer billing, technical and/or account issues.
* Complies with all MetroPCS or its vendors’ policies, and guidelines.
* Builds relationships with current and new customers.
* May have to open and close a store as needed.
* Essential Duties and Responsibilities include the following: (Other duties may be assigned)
* Greets customer on sales floor and determines make, type, and quality of merchandise desired.
* Displays merchandise, Listens and asks questions to customer to determine wants and needs.
* Listens and asks quality questions and suggests selections that meet customer’s needs, and emphasizes selling points of article such as quality and utility.
* Activates handsets or devices.
* Trouble shoots customer issues or complaints.
* Takes time to to deliver merchandise to customer with clear understanding of product.
* Prepares sales Receipts and/or sales contracts.
* Receives payment or obtains credit authorization.
* Wraps or bags merchandise for customer.
* Places new merchandise on display.
* Takes inventory of stock.
* Requisitions merchandise from stockroom.
* Uses database to research availability of merchandise.
* Processes orders.
* To perform the job successfully, an individual should demonstrate the following competencies:
* Design – Generates creative solutions; Demonstrates attention to detail.
* Problem Solving – Identifies and resolves problems in a timely manner; Works well in group problem solving situations.
* Technical Skills – Strives to continuously build knowledge and skills; Shares expertise with others.
* Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Meets commitments.
* Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.
* Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings.
* Written Communication – Writes clearly and informatively.
* Teamwork – Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives.
* Fosters a positive company and store culture for employees and customers.
* Visionary Leadership – Provides vision and inspiration to peers and subordinates.
* Change Management – Prepares and supports those affected by change.
* Leadership – Exhibits confidence in self and others; Accepts feedback from others.
* Quality Management – Looks for ways to improve and promote quality.
* Complete cash and credit reporting from POS at the end of the night with cash receipts.
* Resolve customer issues.
* Business Acumen – Aligns work with strategic goals.
* Cost Consciousness – Contributes to profits and revenue; Conserves organizational resources.
* Diversity – Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
* Ethics – Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
* Organizational Support – Follows policies and procedures; Supports organization’s goals and values.
* Motivation – Sets and achieves challenging goals; Measures self against standard of excellence.
* Professionalism – Reacts well under pressure; Accepts responsibility for own actions.
* Dress Code: Respects dress code policies
* Quality – Applies feedback to improve performance; Monitors own work to ensure quality.
* Maintains inventories levels.
* Maintaining the visual appeal of the store including back room, restrooms, and individual work areas.
* Keeping abreast of the rapidly evolving MetroPCS technology
* Quantity – Meets productivity standards; Completes work in timely manner.
* Safety and Security – Observes safety and security procedures; Uses equipment and materials properly.
* Adaptability – Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
* Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
* Dependability – Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals.
* Initiative – Volunteers readily; Undertakes self-development activities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
* Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness

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How To Become A Wireless Consultant

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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216 Wireless Consultant jobs More

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Top Skills for A Wireless Consultant

OutstandingCustomerServiceVerizonCellPhonesCustomerSatisfactionT-MobileWirelessProductsWirelessSalesTechnicalSupportTroubleshootInternetWirelessServicesCustomerBaseProductKnowledgeWirelessDevicesBillPaymentsCustomerPaymentsWirelessNeedsCustomerContractsBusinessAccountsCustomerAccounts

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Top Wireless Consultant Skills

  1. Outstanding Customer Service
  2. Verizon
  3. Cell Phones
You can check out examples of real life uses of top skills on resumes here:
  • Provide outstanding customer service to encourage customer loyalty and referrals.
  • Conduct smart phone and tablet workshops for the Verizon Wireless customer education program
  • Educated myself a lot more than what I had previously known about cell phones.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Provided Technical expertise for E911 service and California network migration from Cingular to T-Mobile infrastructure.

Top Wireless Consultant Employers

What Kind Of Companies Hire a Wireless Consultant

  1. U.S. Cellular
  2. Best Buy
  3. Verizon Wireless
  4. GoWireless
  5. AT&T
  6. Sprint
  7. RadioShack
  8. Walmart
  9. Wireless Advocates
  10. Verizon
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