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What does a wireless consultant do?

Updated January 8, 2025
6 min read
What does a wireless consultant do

A wireless consultant is an employee equipped with knowledge about electronic technology. Most of the wireless consultants work in the retail department. Their primary duties include being updated on the latest technology, reaching for sales quotas, and interacting with customers. They organize and oversee the store and conduct inventory. The inventory is done occasionally to count the products and record them. This will keep the shelves of the store stocked with enough products to meet customer demand.

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Wireless consultant responsibilities

Here are examples of responsibilities from real wireless consultant resumes:

  • Manage display and sell of new MP3 devices.
  • Job responsibilities include achieving sales goals, negotiating with customers and keeping positive customer relationship.
  • Assist with internal process of adding new users to AirWatch MDM.
  • Implement very rich GUI using HTML/DHTML, CSS, and JavaScript.
  • Perform setup and trouble shooting of the SOTI MDM solution.
  • Interact with customers, sale phones, and music and headphones accessories.
  • Provide expatriate payroll instructions and taxation guidance for foreign nationals to the payroll team.
  • Spearhead the mobile initiative of taking desktop products and services and transitioning them to iOS apps.
  • Configure devices (ie; smartphone and/or tablet) as well as install and configure MDM.
  • Used inventory and sales POS system to provide cost efficient solutions to control inventory and increase gross profit of store.
  • Assist manager in all facets of business; consisting of daily procedures, POS system routines, and bank deposits.
  • Select to lead monthly smartphone workshops to teach customers how to use devices as part of a customer service initiative.
  • Design and develop native iOS iPad / iPhone App for use in assessing the cognitive function of patients with brain injuries.
  • Maintain above-average knowledge of brand technology in order to troubleshoot devices for clients.
  • Provide troubleshooting support to end-user onsite and remotely at other Samsung affiliate companies.

Wireless consultant skills and personality traits

We calculated that 20% of Wireless Consultants are proficient in Customer Satisfaction, Retail Sales, and Customer Issues. They’re also known for soft skills such as Math skills, Selling skills, and Customer-service skills.

We break down the percentage of Wireless Consultants that have these skills listed on their resume here:

  • Customer Satisfaction, 20%

    Greet customers in a professional and ethical manner to create a positive sales/buying experience ending with complete customer satisfaction.

  • Retail Sales, 19%

    Uphold quota-based sales expectations in a fast-paced, commissioned retail sales environment.

  • Customer Issues, 15%

    Completed administrative, merchandising, and inventory procedures while resolving customer issues and offering technical assistance.

  • Retail Store, 13%

    Offered and sold wireless plans, services and equipment to over 100 in-store customers daily, within vibrant retail store setting.

  • Cell Phones, 7%

    Worked full-time in Best Buy Mobile department where my duties included selling, activating cell phones, and troubleshooting technical problems.

  • Wireless Products, 6%

    Excelled at interfacing with customers with an empathetic personal nature while influencing purchasing decisions of advance wireless products and services.

Common skills that a wireless consultant uses to do their job include "customer satisfaction," "retail sales," and "customer issues." You can find details on the most important wireless consultant responsibilities below.

Math skills. The most essential soft skill for a wireless consultant to carry out their responsibilities is math skills. This skill is important for the role because "retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers." Additionally, a wireless consultant resume shows how their duties depend on math skills: "cash handling daily rudimentary math skills to calculate change, complete paperwork, and offer pricing for customers. "

Selling skills. Many wireless consultant duties rely on selling skills. "retail sales workers must be persuasive when interacting with customers," so a wireless consultant will need this skill often in their role. This resume example is just one of many ways wireless consultant responsibilities rely on selling skills: "maintained satisfactory status of meeting monthly sales objectives. "

Customer-service skills. This is an important skill for wireless consultants to perform their duties. For an example of how wireless consultant responsibilities depend on this skill, consider that "retail sales workers must be responsive to the wants and needs of customers." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a wireless consultant: "develop customer experience and sales objectives that's given by management of store and company. ".

Interpersonal skills. For certain wireless consultant responsibilities to be completed, the job requires competence in "interpersonal skills." The day-to-day duties of a wireless consultant rely on this skill, as "a friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people." For example, this snippet was taken directly from a resume about how this skill applies to what wireless consultants do: "deliver top grade customer service in verizon telecommunications retail while handling customer issues effectively through genuine interpersonal skills. "

Most common wireless consultant skills

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Compare different wireless consultants

Wireless consultant vs. Associate

Associates are typically entry-level positions for employees who are taking on their first job or organizational role. They are assigned to teams or departments that are related to their skills or educational background. They usually start with smaller tasks that may not seem as impactful but are still essential to the department. Associates are trained by more tenured team members on the ins and outs of the department and the organization. As they grow with the organization, they are given more responsibilities that directly impact the results of the department's initiatives as they work towards their goals.

If we compare the average wireless consultant annual salary with that of an associate, we find that associates typically earn a $26,596 higher salary than wireless consultants make annually.While their salaries may differ, the common ground between wireless consultants and associates are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like customer issues, inventory control, and customer service.

While similarities exist, there are also some differences between wireless consultants and associate. For instance, wireless consultant responsibilities require skills such as "customer satisfaction," "retail sales," "retail store," and "cell phones." Whereas a associate is skilled in "patients," "cleanliness," "windows," and "hr." This is part of what separates the two careers.

Associates tend to reach similar levels of education than wireless consultants. In fact, associates are 4.3% more likely to graduate with a Master's Degree and 6.5% more likely to have a Doctoral Degree.

Wireless consultant vs. Sales expert

Sales experts are also known as sales specialists who are equipped with an in-depth understanding of the organization's products and services. These experts prepare the marketing budget, lead the sales team, forecast sales, and analyze market trends. They see to it that the company is updated to the market trends and remains profitable through new customers and sales calls. The solutions they provide are very important to enhance the increase of organizational revenue and overall presence in the business world.

A career as a sales expert brings a lower average salary when compared to the average annual salary of a wireless consultant. In fact, sales experts salary is $5,293 lower than the salary of wireless consultants per year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both wireless consultants and sales experts have skills such as "customer satisfaction," "retail sales," and "customer issues. "

Each career also uses different skills, according to real wireless consultant resumes. While wireless consultant responsibilities can utilize skills like "retail store," "inventory control," "timekeeping," and "wireless sales," sales experts use skills like "strong customer service," "product expertise," "costco," and "telecommunication."

In general, sales experts achieve similar levels of education than wireless consultants. They're 2.1% more likely to obtain a Master's Degree while being 6.5% more likely to earn a Doctoral Degree.

Wireless consultant vs. Sales associate

Sales associates are responsible for promoting the company's goods or services. They are expected to provide exceptional customer service to prospective buyers. They should be familiar with all features of the company's products or services so that they can answer the customers' inquiries. Sales associates also assist customers in processing their checkouts, refunds, returns, and other needs. They should be customer-oriented, and they should have great communication skills. They should know how to sell their products or services to customers. They are considered the company's representatives on the ground.

On average scale, sales associates bring in lower salaries than wireless consultants. In fact, they earn a $10,793 lower salary per year.By looking over several wireless consultants and sales associates resumes, we found that both roles require similar skills in their day-to-day duties, such as "customer satisfaction," "retail sales," and "customer issues." But beyond that, the careers look very different.

The required skills of the two careers differ considerably. For example, wireless consultants are more likely to have skills like "cell phones," "wireless products," "sales process," and "timekeeping." But a sales associate is more likely to have skills like "loss prevention," "basic math," "cleanliness," and "math."

Sales associates earn the highest salary when working in the manufacturing industry, where they receive an average salary of $31,917. Comparatively, wireless consultants have the highest earning potential in the telecommunication industry, with an average salary of $40,295.sales associates typically earn similar educational levels compared to wireless consultants. Specifically, they're 0.1% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.

Wireless consultant vs. Sales person

A salesperson is in charge of ensuring that the products, goods, or services of the company get sold to customers. They are trained to market the products well, understand what the customer needs, and find the product that best fits the customer's needs. As such, the salesperson should be familiar with all of the company's products and should be able to explain the features of each. They should know how to approach customers and to close out sales. Salespersons are expected to have good communication, interpersonal, and persuasion skills.

Sales people typically earn lower pay than wireless consultants. On average, sales people earn a $950 lower salary per year.While their salaries may vary, wireless consultants and sales people both use similar skills to perform their duties. Resumes from both professions include skills like "customer satisfaction," "retail sales," and "sales process. "Each job also requires different skills to carry out their responsibilities. A wireless consultant uses "customer issues," "retail store," "cell phones," and "wireless products." Sales people are more likely to have duties that require skills in "basic math," "phone calls," "cleanliness," and "math. "The average resume of sales people showed that they earn similar levels of education compared to wireless consultants. So much so that theyacirc;euro;trade;re 1.2% more likely to earn a Master's Degree and more likely to earn a Doctoral Degree by 0.3%.

Types of wireless consultant

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.