WIS Remote jobs

**What's Under the Hood** DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers. **That's Nice, But What's the Job?** In short, you will sell vehicles at auctions nationwide and strive to achieve the highest recovery retention on the liquidation of assets in order to minimize losses. The Vehicle Remarketing Representative will liquidate $12-20 million in inventory and 6-10 thousand units per year! **In long, you will:** + Digitally represent or travel to various auction locations representing Drivetime to ensure maximum retention on sold vehicles + Accurately track vehicles through the auction process and collaborate with auction partners to maintain procedural efficiencies + Make strategic decisions regarding vehicle cosmetic and/or mechanical reconditioning to maximize retention. Understanding of basic mechanical work to review estimates + Be responsible for achieving company performance targets + Weekly reporting of auction performance metrics and identify trending issues + Respond quickly in a challenging environment where new variables are constantly emerging **The Specifics.** + Associate's required (Bachelor's preferred) or equivalent industry experience preferred + Must be willing to travel and work remote + Strong background in decision making and working autonomously + At least 2 years of experience in Vehicle Remarketing or similar Industry + Experience with AutoIMS, Manheim.com, ADESA.com, OVE.com, Edge Pipeline preferred Must be able to communicate in English to ensure effective performance of the position in a safety-sensitive/technical environment. **So What About the Perks? Perks matter** + **Work From Home.** Feel free to rock the casual wear while still being camera ready. You will be working from your home office (in an approved city & state) and make sure you have a conducive and quiet workspace with no distractions and reliable and secure internet. + **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. + **But Wait, There's More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. + **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. + **Tuition Reimbursement.** We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. + **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! + **Gratitude is Green.** We offer competitive pay across the organization, because, well... money matters! + **Learn and Earn Program.** Increase your earning potential as you become a master inventory associate. + **No Customers.** No worries. Just do what you love. Repair cars. + **Consistent Work Schedule.** We are strong believers in work/life balance. We're closed on Sundays to give our employees valued time with family and friends. + **No Weekends, No Problems.** Take it easy on the weekends (the only exception is during our peak season when business is booming). + **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! **Anything Else? Absolutely.** DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment! This is a safety sensitive position.

**What's Under the Hood** DriveTime Family of Brands includes SilverRock, which provides quality warranty and ancillary products, and a customer-friendly claims process. SilverRock offers a variety of ancillary products and administrative services encompassing everything from GAP coverage to vehicle theft and GPS tracking to dealership fleet management. Our ancillary product expertise is proven with over 1 million service contracts, products, and warranties, and over $300 million in claims. **That's Nice, But What's the Job?** In short, the Ancillary Specialist will review and adjudicate claims for our GAP product. This includes verifying multiple documents to ensure the correct amount is applied to the loan or returned to the customer. **So What Kind of Folks Are We Looking for?** + **Passionate and goal-oriented** . We are looking for someone that is enthusiastic about their career and is passionate about meeting and exceeding their goals. + **Excellent verbal and written communication skills** . The ability to talk and write with confidence, charisma, and competence to a wide variety of audiences. + **Agile in a fast-paced environment** . We move, and we move quickly. Thriving in and contributing to an environment that never stops is a must. + **Plays well with others** . You will be working in a high-functioning team environment. We work together and we win together. + **Works well in a time crunch** . There will be multiple time-sensitive requirements and you will need the ability to meet deliverable due dates. + **Fantastic problem solver!** Some calls will be challenging. Your goal is not only to find the problem but more importantly, find the solution. + **Positive emotional resilience.** This is an environment where you will be faced with challenging calls on a daily basis. We want to make sure you have the ability to rise past them while maintaining an optimistic attitude. **The Specifics.** + High School diploma required, Bachelor or Associate degree is preferred. + Knowledge of GAP and/or Insurance Claims background preferred. **So What About the Perks? Perks matter** + **Work From Home.** Feel free to rock the casual wear while still being camera ready. You will be working from your home office (in an approved city & state) and make sure you have a conducive and quiet workspace with no distractions and reliable and secure internet. + **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. + **But Wait, There's More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. + **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. + **Tuition Reimbursement.** We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. + **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! + **Gratitude is Green.** We offer competitive pay across the organization, because, well... money matters! + **Consistent Work Schedule.** You'll get a set schedule Monday through Friday, with rotating Saturdays! With that, we do ask for some flexibility and overtime as needed. + **Game Room.** Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day. + **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout! + **Enjoy Social Events?** Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out! + **We Care and Value YOU!** Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more! + **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! **Anything Else? Absolutely.** DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

What's Under the Hood DriveTime Family of Brands includes SilverRock, which provides quality warranty and ancillary products, and a customer-friendly claims process. SilverRock offers a variety of ancillary products and administrative services encompassing everything from GAP coverage to vehicle theft and GPS tracking to dealership fleet management. Our ancillary product expertise is proven with over 1 million service contracts, products, and warranties, and over $300 million in claims. That's Nice, But What's the Job? In short, as a Claims Adjuster, you will use your knowledge of vehicle systems and repairs to validate, approve, and authorize payment for repair recommendations on warranty claims. You'll work over the phone with service advisers and technicians to ensure correct repairs are performed to help get our customers back on the road, so automotive experience is a must! So What Kind of Folks Are We Looking for? Passionate and goal-oriented. We are looking for someone that is enthusiastic about their career and is passionate about meeting and exceeding their goals. Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma, and competence to a wide variety of audiences. Agile in a fast-paced environment. We move, and we move quickly. Thriving in and contributing to an environment that never stops is a must. Plays well with others. You will be working in a high-functioning team environment. We work together and we win together. Works well in a time crunch. There will be multiple time-sensitive requirements and you will need the ability to meet deliverable due dates. Fantastic problem solver! Some calls will be challenging. Your goal is not only to find the problem but more importantly, find the solution. Positive emotional resilience. This is an environment where you will be faced with challenging calls on a daily basis. We want to make sure you have the ability to rise past them while maintaining an optimistic attitude. The Specifics. High School diploma required; Associate or Bachelor's deree is preferred 3 + years of experience with current automotive mechanical and diagnostics Must reside in Arizona state So What About the Perks? Perks matter Work From Home. Feel free to rock the casual wear while still being camera ready. You will be working from your home office (in an approved city & state) and make sure you have a conducive and quiet workspace with no distractions and reliable and secure internet. Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! Gratitude is Green. We offer competitive pay across the organization, because, well… money matters! Consistent Work Schedule. You'll get a set schedule Monday through Friday, with rotating Saturdays! With that, we do ask for some flexibility and overtime as needed. Game Room. Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day. In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout! Enjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out! We Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more! Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

What's Under the Hood GoFi is an AI-centric, licensed auto finance company built for a digital-first world. Built upon an entirely cloud-based infrastructure, GoFi provides a highly scalable next-gen lending platform that enables the best brands to deliver the best customer experience. GoFi powers solutions ranging from traditional turn-down finance arrangements to fully integrated co-branded finance and digital retail partnerships. GoFi is based in Dallas, TX. That's Nice, But What's the Job? In short as an Area Manager (Area Manager, Dealer Strategic Partnerships - GoFi), you'll lead the charge in driving loan volume and market growth by building high-impact relationships with franchise auto dealers. You'll act as a strategic partner and trusted advisor to your dealer network, championing the GoFi brand, maximizing sales opportunities, and delivering tailored solutions that drive performance. In Long as an Area Manager (Area Manager, Dealer Strategic Partnerships - GoFi) you are responsible for: Owning dealer relationships within your assigned territory-building trust, identifying growth opportunities, and turning partnerships into high-performing sales engines. Driving revenue growth by onboarding new dealer partners, increasing loan volume, and expanding GoFi's market presence through consultative selling and strategic influence. Delivering impactful training and support, empowering dealers with a deep understanding of GoFi's programs, tools, and competitive advantages to help them sell more effectively. Acting as the face of GoFi, strengthening the dealer experience and ensuring seamless coordination with their assigned Dealer Specialist to close deals and maximize value. Analyzing performance metrics, market conditions, and competitive activity to inform proactive strategies and report actionable insights to leadership. So What Kind of Folks Are We Looking for? Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management. Passionate and goal-oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them. Entrepreneurial spirit. An attitude and approach to thinking that actively seeks out change. You'll need a mindset that embraces critical questioning, innovation and continuous improvement. Strategic thinker. We are looking for an individual that takes an insightful, future oriented, open-minded and proactive approach to thinking. Operate autonomously. This isn't a “hold your hand” kind of role. We give you autonomy to be creative in your space and do your thing. We need an individual that is self-motivated to get the work done and get the work done well. Agile in a fast-past environment. We move, and we move quickly. Thriving in an environment that never stops, is a must. The Specifics. High School Diploma required; College degree preferred. 5+ years of outside sales experience in indirect auto or similar. Demonstrated experience building relationships and driving production in a geographic territory. Ability to effectively present to key stakeholders within a dealership or dealer group. Partner with originations to resolve transactional deal-level concerns to maximize the dealer experience. Local travel required. Must be located in the Greater Houston area (or willing to relocate). Nice to Haves. Knowledge of indirect auto-decisioning process. So What About the Perks? Perks matter Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! Gratitude is Green. We offer competitive pay across the organization, because, well… money matters! Game Room. Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day. In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout! Enjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out! We Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more! Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment! And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment! Hiring is contingent upon successful completion of our background check and drug screen process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. You can find DriveTime's tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you're located, if you've got DRIVE and you're looking to make an impact, we'd love for you to make a difference with us! That's Nice, But What's the Job? Responsibilities of the Job (Or Better Known as, Your Next Destination) In short, the Online Experience Advisor contacts customers who have expressed an interest in purchasing a vehicle from DriveTime. The Advisor works from a centralized location and is evaluated on the ability to make a genuine connection with customers, answer questions putting them at ease, problem solving, meet appointment goals, and provide a high quality of customer service. In long, the Online Experience Advisor: Utilizes an online database to service potential customers and generate dealership appointments. Focuses on efficient, effective talk-offs to ensure the highest success rate in appointment setting and sales volume. Communicate with potential customers using all DriveTime platforms including text, chat and email. Set the first impression that will illustrate the type of buying experience the customers want and respond accordingly. Develop professional relationships with customers and dealerships to identify vehicle needs. Fully explain the steps of the sales process to customers. Ensure a successful transition of the customer to a retail location for the finalization of the sales experience. Maintain positive working relationships with immediate team members and the company's Sales team/dealership employees. Conduct business within DriveTime policies and procedures. So What Kind of Folks Are We Looking for? Passionate and goal-oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them. A mind for the details. Okay we know “detail-oriented” is on about every job description - but we really mean it! Plays well with others. You will be working in a high-functioning team environment. We work together in order to win together. Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management. Timely. We don't believe in being “fashionably late”. You'll need to adhere to regular and predictable attendance. Positive emotional resilience. Problems will arise. We want to make sure you have the ability to rise past them while maintaining an optimistic attitude. So What About the Perks? Perks matter Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! Gratitude is Green. We offer competitive pay across the organization, because, well… money matters! Game Room. Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day. In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout! Enjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out! We Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more! Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! The Specifics. Benefits after 30- days, voted Best Place to Work! Advancement opportunities at 6-12 months and more! High School Diploma or GED required. Associates degree preferred. Schedule: Mon-Fri 9am-6pm working Two Saturday's a month from 7am-4pm with one day off during the week. Feel free to work from home after training is completed! Work-from-home Equipment provided. (Must reside in Arizona, within driving distance of our operations center in East Mesa: 7465 E Hampton Ave Mesa, AZ 85209) Training: 4-weeks at Mesa office from 7:00am-4:00pm Mon-Fri. Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment! Hiring is contingent upon successful completion of our background check and drug screen process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle. That's Nice, But What's the Job? SilverRock is accelerating its journey toward AI-driven innovation. We're seeking a Director, AI Research (Principal Software Engineer) -a strategic technical leader who drives experimentation, architectural excellence, and the long-term engineering vision. This individual will play a pivotal role in defining the next generation of SilverRock's technology capabilities, ensuring we remain at the forefront of velocity, innovation, and impact. Responsibilities: Lead AI Research & Experimentation Design, prototype, and operationalize advanced AI and machine learning solutions that transform business outcomes. Partner across engineering, analytics, and operations to identify, test, and scale high-value use cases. Define and Drive Engineering Strategy Shape SilverRock's long-term technical roadmap, architectural principles, and standards in collaboration with senior leadership. Evaluate emerging technologies and integrate scalable innovations that enhance delivery speed and system reliability. Accelerate Innovation and R&D Lead proof-of-concept initiatives and incubate next-generation capabilities aligned to enterprise priorities. Establish frameworks for rapid experimentation and continuous learning across engineering teams. Mentor and Elevate Technical Talent Act as a “force multiplier” through coaching, design reviews, and architectural guidance for senior engineers. Cultivate a strong engineering culture focused on excellence, curiosity, and innovation. Strategic Partnering Collaborate with product, data, and business intelligence teams to ensure technology direction aligns with organizational goals. Represent SilverRock IT as a thought leader in internal and external forums on innovation and AI strategy. So, What Kind of Folks Are We Looking For? The Specifics: 12+ years of experience in software, data, or AI engineering, with at least 5 years in a senior technical leadership role (e.g., Principal Engineer, Distinguished Engineer, Chief Architect). Proven record of leading R&D or advanced technology initiatives that delivered measurable business impact. Expertise in AI/ML systems, distributed architectures, and scalable cloud solutions. Strong ability to translate technical strategy into actionable execution plans. Excellent communication and mentoring skills with a passion for developing engineering talent. Bachelors Degree in Computer Science, Engineering, or a related technical discipline or equivalent work experience. Nice to Have: Experience building and scaling AI platforms or frameworks within enterprise environments. So What About the Perks? Perks matter Work From Home. Feel free to rock the casual wear while still being camera ready. You will be working from your home office (in an approved city & state) and make sure you have a conducive and quiet workspace with no distractions and reliable and secure internet. Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! Gratitude is Green. We offer competitive pay across the organization, because, well… money matters! Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Company Driver. It's one of the coolest perks of being who we are! We've got your insurance, maintenance, and cost of vehicle covered; you just keep gas in the tank. Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

**What's Under the Hood** DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle. **That's Nice, But What's the Job?** As an ITSM Automation Engineer (Engineer, Systems Operations), you will play a key role in developing automation workflows, optimizing infrastructure tools, and driving operational efficiency across the organization. You will implement AI-powered solutions that integrate with our enterprise systems to deliver workflow automations that improve productivity, processes and decision-making. This position blends automation design and development with systems engineering, focusing on enhancing IT operational processes and supporting enterprise-grade tools. In long, our Engineer, Systems Operations are responsible for: + Build AI-enabled workflows, prototypes, and tools that improve productivity and decision-making. + Collaborate with IT operations teams to analyze existing workflows and identify opportunities for AI-driven automation with existing IT systems. + Design, develop, and deploy automation scripts and tools to replace manual tasks and improve service delivery. + Develop and maintain integrations between CRM, ITSM, and other enterprise applications using APIs, web services, and connectors. + Write and document clean, efficient, and maintainable code using JavaScript, Python, API, and related technologies. + Partner with business stakeholders to identify automation opportunities, document requirements, and iterate rapidly on solutions + Create and maintain comprehensive technical documentation, including system configurations, workflows, and customizations. + Monitor and optimize automated processes for performance, reliability, and scalability. + Collaborate with IT process owners, operations, and cybersecurity teams to identify automation opportunities and enforce best practices. + Act as a subject matter expert and escalation point for tooling-related issues. + Work with project teams and business stakeholders to understand and document operations procedures + Provide training and support to IT teams with new automation tools and best practices. + Stay current with emerging technologies and recommend innovative solutions to enhance IT operations. **So, What Kind of Folks Are We Looking For?** + Strong analytical and problem-solving skills. + Strong attention to detail and commitment to quality assurance. + Excellent communication and collaboration abilities. + Ability to manage multiple priorities and deliver high-quality results under tight deadlines. + Proactive, customer-focused mindset with a passion for innovation and continuous improvement. + Self-starter with a curious and strategic mindset. **The Specifics** + Bachelor's degree in Computer Science, Information Technology or 5+ years of experience in IT systems engineering, IT operations, or ITSM platform development. + Proven expertise in APM, On-Call, IAM, and ITSM concepts, with hands-on experience in platforms such as DataDog, Splunk On-Call, Okta, and FreshService highly preferred. Strong proficiency in scripting languages (PowerShell, Python, JavaScript, Bash). + Hands-on day-to-day experience with AI development tools (Copilot, Cursor, Claude). + Experience with REST/SOAP APIs, web services, and system integrations. + Familiarity with ITIL framework and ITSM best practices. + Understanding of CI/CD pipelines and DevOps principles. + Experience working with public cloud platforms (Azure, AWS, GCP). + Experience with workflow engines, orchestration tools, and RPA platforms (e.g., UiPath, Automation Anywhere) is a plus. + Certifications in ITSM platforms and ITIL Foundation are highly desirable. + Occasional Sunday work for upgrades/maintenance + Participates in on-call rotation **So What About the Perks? Perks matter** + **Work From Home.** Feel free to rock the casual wear while still being camera ready. You will be working from your home office (in an approved city & state) and make sure you have a conducive and quiet workspace with no distractions and reliable and secure internet. + **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. + **But Wait, There's More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. + **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. + **Tuition Reimbursement.** We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. + **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! + **Gratitude is Green.** We offer competitive pay across the organization, because, well... money matters! + **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! **Anything Else? Absolutely.** DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle. That's Nice, But What's the Job? This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship now or in the future are not eligible for hire at this time. In short, as a key leader on our team, you will oversee the end-to-end delivery of Pega projects, ensuring that timelines and quality standards are consistently met. In this management role, you will motivate and inspire your team, leveraging their unique strengths while managing performance to deliver on business expectations. In long, our Manager, Software Engineering (Pega) is responsible for: Delivery Management: Lead the planning, execution, and completion of features, managing project scope, risks, and dependencies to ensure successful delivery. System Analysis: Analyze and identify linkages and interactions between component parts to ensure the integrity of the entire system. Team Leadership: Foster a culture of continuous improvement and collective ownership of quality and deliverables. People Leader: Set clear, measurable performance goals for team members and conduct regular 1:1s to track progress. Provide timely, actionable feedback and manage the full employee lifecycle-from hiring and onboarding to performance management and reviews. Performance Management: Utilize code reviews and work assessments not just for quality control, but as opportunities to deepen team expertise. Stakeholder Engagement: Collaborate with senior stakeholders to provide strategic insights and effective automation solutions. Conflict Resolution: Proactively address conflicts or issues, engaging in difficult conversations with team members and stakeholders, and escalating only where appropriate. What we would like to see in your skillset: Technical Leadership: Proven ability to lead the delivery of complex Pega projects and design workflows using Pega capabilities. We would like to see 5+ years of professional development experience and have lead teams informally or formally on large projects and preferably has had direct reports at some point in the past. Mentorship: Strong capability to effectively mentor others, develop skills outside of the team's comfort zone, and guide junior members on Agile principles. Strategic Communication: Ability to bridge the gap between technical teams and business needs, driving collaboration across cross-functional groups. Continuous Learning: A mindset focused on utilizing innovative approaches to improve project outcomes and encouraging the team to do the same. Bachelors degree in Information Technology or related field or equivelant work experience What Sets You Apart Extensive experience designing workflows using Pega capabilities. A track record of driving collaboration across cross-functional teams. Deep understanding of Agile principles and experience mentoring teams on their application. Ability to manage complex project scopes and mitigate risks effectively. So What About the Perks? Perks matter Work From Home. Feel free to rock the casual wear while still being camera ready. You will be working from your home office (in an approved city & state) and make sure you have a conducive and quiet workspace with no distractions and reliable and secure internet. Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! Gratitude is Green. We offer competitive pay across the organization, because, well… money matters! Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

**What's Under the Hood** DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers. **That's Nice, But What's the Job?** **_This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship now or in the future are not eligible for hire at this time._** In long, our Business Process Specialist (Process Engineer) is responsible for: + Responsible to design, manage, analyze, improve, and innovate on the 100+ processes we have in the Servicing ecosystem + Lead the objective of ensuring that the processes are well designed, and controls are built effectively to ensure that processes meet or exceed requirements. + You will lead the design and management of Operational KPIs and provide monthly summary, trends to the Sr. Leadership team, which will include building, influencing and executing corrective/improvement ideas + Partner with and influence stakeholders across the organization, such as Operations, Product, and Technology to build and manage processes effectively. + You will lead the agenda of building and institutionalizing a set of Process practices that have been declared as the essentials of a Process management culture at Bridgecrest + Be the Standard bearers for the process artifacts and hold process owners and managers in Operations responsible to keep it updated and to right quality standards + Manage the Policies and Standard Operating Procedures, including working with compliance to update it when business strategy or process changes + Continuously identify and implement high leverage opportunities for process improvement. + Lead large scale process improvement projects. + Enable and facilitate many small scale 'Kaizen - Special Ops' continuous improvement projects across Operations. + In situations (ex-A/B test or product launch) that require 'non tech' solution: plan, build and launch the manual process + When new Tech releases impacts 'Agent Operator' components of process or impacts critical client requirements baked into the process, you will play the role of assessing the impact, designing the Ops solution, testing the solution implemented, managing Ops readiness, creating training materials as needed, communicating change and getting buy in from Ops leaders/Client managers and their sign off. + Constantly train, assist and audit process managers and owner practices who are managing the 100+ process across servicing + We still love to maintain our scrappy start up culture. You will be required to be an individual contributor, a thought leader and an organization influencer + You will lead the objective of periodically checking and verifying that the processes are working per intent. You will create a scalable and low-cost methodology for checking and verifying. + You will explore modern technology and tools such as Speech to Text, Natural Language Processing, Adaptive Learning models to build the Best-in-Class suite of tools that monitor the health of the processes across Bridgecrest and identify areas for improvement + You will bring leadership skills to partner with the business to influence and strengthen QA template and QA processes + Monitor for industry trends and institute these practices as necessary + You will partner closely with our various stakeholders to ensure that as pro As a people leader, you will identify, coach and grow talent, who can be the next set of process managers to champion Process Management in the Organization. **So What Kind of Folks Are We Looking for?** + **Intellectual curiosity. Why? What? How?** Do you find yourself always wanting to learn more and broaden your knowledge base? If so, this could be the role for you. + **Passionate and goal-oriented.** We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them. + **Killer analytical and reporting abilities** . You'll need the capability to analyze data and in return, prepare timely reports on your findings. + **Master multi-tasker.** We are looking for someone that is not only good at multi-tasking but thrives in it. + **Excellent verbal and written communication skills** . The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management. + **A mind for the details.** Okay we know "detail-oriented" is on about every job description - but we really mean it! **The Specifics:** + 3+ years in a business process, operations excellence, or similar role + Process and analytical oriented, with skills across process, quality, statistics, technology and people management + Lean, Six Sigma certification is a plus + Undergraduate degree in STEM + Excellent people influencing skills + Understanding of the Servicing and Collections policies as it relates to Financial services business + Excellent communication and presentation skills + Ability to manage multiple tasks and initiatives in a fast-paced culture + Proficient in Excel and basic data analytical tools in Excel **So What About the Perks? Perks matter** + **We take a hybrid work approach,** finding balance between the benefits of in-person and work-from-home environments. This position has an on-site expectation of a minimum of three days a week. + **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. + **But Wait, There's More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. + **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. + **Tuition Reimbursement.** We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. + **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! + **Gratitude is Green.** We offer competitive pay across the organization, because, well... money matters! + **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! **Anything Else? Absolutely.** DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

**What's Under the Hood** DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle. **That's Nice, But What's the Job?** **_This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship now or in the future are not eligible for hire at this time._** In short, as our Senior Pega Software Engineer, you are responsible to drive several exciting initiatives, help solve problems, no matter how big or small, work on business-critical projects built around cutting-edge technologies, and convey strategy and accuracy to our top-level decision-makers. **What we would like to see in your Tech Stack:** + PEGA Infinity experience + Familiarity with new cosmos-react/ Constellation UI framework (nice to have) + Strong Technical Expertise in the Pega Platform + Understanding of Pega architecture and functionality + 5+ years of Software Engineering experience + Bachelors Degree in Information Technology or related field **Nice to Haves:** + API Development (RESTful, GraphQL, .Net Web API) **So What About the Perks? Perks matter** + **Work From Home.** Feel free to rock the casual wear while still being camera ready. You will be working from your home office (in an approved city & state) and make sure you have a conducive and quiet workspace with no distractions and reliable and secure internet. + **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. + **But Wait, There's More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. + **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. + **Tuition Reimbursement.** We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. + **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! + **Gratitude is Green.** We offer competitive pay across the organization, because, well... money matters! + **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! **Anything Else? Absolutely.** DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

What's Under the Hood DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers. That's Nice, But What's the Job? In short, you will sell vehicles at auctions nationwide and strive to achieve the highest recovery retention on the liquidation of assets in order to minimize losses. The Vehicle Remarketing Representative will liquidate $12-20 million in inventory and 6-10 thousand units per year! In long, you will: Digitally represent or travel to various auction locations representing Drivetime to ensure maximum retention on sold vehicles Accurately track vehicles through the auction process and collaborate with auction partners to maintain procedural efficiencies Make strategic decisions regarding vehicle cosmetic and/or mechanical reconditioning to maximize retention. Understanding of basic mechanical work to review estimates Be responsible for achieving company performance targets Weekly reporting of auction performance metrics and identify trending issues Respond quickly in a challenging environment where new variables are constantly emerging The Specifics. Associate's required (Bachelor's preferred) or equivalent industry experience preferred Must be willing to travel and work remote Strong background in decision making and working autonomously At least 2 years of experience in Vehicle Remarketing or similar Industry Experience with AutoIMS, Manheim.com, ADESA.com, OVE.com, Edge Pipeline preferred Must be able to communicate in English to ensure effective performance of the position in a safety-sensitive/technical environment. So What About the Perks? Perks matter Work From Home. Feel free to rock the casual wear while still being camera ready. You will be working from your home office (in an approved city & state) and make sure you have a conducive and quiet workspace with no distractions and reliable and secure internet. Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! Gratitude is Green. We offer competitive pay across the organization, because, well… money matters! Learn and Earn Program. Increase your earning potential as you become a master inventory associate. No Customers. No worries. Just do what you love. Repair cars. Consistent Work Schedule. We are strong believers in work/life balance. We're closed on Sundays to give our employees valued time with family and friends. No Weekends, No Problems. Take it easy on the weekends (the only exception is during our peak season when business is booming). Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment! This is a safety sensitive position.

**What's Under the Hood** GoFi is an AI-centric, licensed auto finance company built for a digital-first world. Built upon an entirely cloud-based infrastructure, GoFi provides a highly scalable next-gen lending platform that enables the best brands to deliver the best customer experience. GoFi powers solutions ranging from traditional turn-down finance arrangements to fully integrated co-branded finance and digital retail partnerships. GoFi is based in Dallas, TX. **That's Nice, But What's the Job?** In short as an Area Manager, you'll lead the charge in driving loan volume and market growth by building high-impact relationships with franchise auto dealers. You'll act as a strategic partner and trusted advisor to your dealer network, championing the GoFi brand, maximizing sales opportunities, and delivering tailored solutions that drive performance. In Long as an Area Manager you are responsible for: + Owning dealer relationships within your assigned territory-building trust, identifying growth opportunities, and turning partnerships into high-performing sales engines. + Driving revenue growth by onboarding new dealer partners, increasing loan volume, and expanding GoFi's market presence through consultative selling and strategic influence. + Delivering impactful training and support, empowering dealers with a deep understanding of GoFi's programs, tools, and competitive advantages to help them sell more effectively. + Acting as the face of GoFi, strengthening the dealer experience and ensuring seamless coordination with their assigned Dealer Specialist to close deals and maximize value. + Analyzing performance metrics, market conditions, and competitive activity to inform proactive strategies and report actionable insights to leadership. **So What Kind of Folks Are We Looking for?** + Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management. + Passionate and goal-oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them. + Entrepreneurial spirit. An attitude and approach to thinking that actively seeks out change. You'll need a mindset that embraces critical questioning, innovation and continuous improvement. + Strategic thinker. We are looking for an individual that takes an insightful, future oriented, open-minded and proactive approach to thinking. + Operate autonomously. This isn't a "hold your hand" kind of role. We give you autonomy to be creative in your space and do your thing. We need an individual that is self-motivated to get the work done and get the work done well. + Agile in a fast-past environment. We move, and we move quickly. Thriving in an environment that never stops, is a must. **The Specifics.** + High School Diploma required; College degree preferred. + 5+ years of outside sales experience in indirect auto or similar. + Demonstrated experience building relationships and driving production in a geographic territory. + Ability to effectively present to key stakeholders within a dealership or dealer group. + Partner with originations to resolve transactional deal-level concerns to maximize the dealer experience. + Local travel required. + _Must be located in the Greater Indianapolis area (or willing to relocate)._ **Nice to Haves.** + Knowledge of indirect auto-decisioning process. **So What About the Perks? Perks matter** + **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. + **But Wait, There's More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. + **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. + **Tuition Reimbursement.** We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. + **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! + **Gratitude is Green.** We offer competitive pay across the organization, because, well... money matters! + **Game Room.** Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day. + **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout! + **Enjoy Social Events?** Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out! + **We Care and Value YOU!** Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more! + **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! **Anything Else? Absolutely.** DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment! And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment! Hiring is contingent upon successful completion of our background check and drug screen process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. You can find DriveTime's tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you're located, if you've got DRIVE and you're looking to make an impact, we'd love for you to make a difference with us! That's Nice, But What's the Job? In short, as a Customer Relations Specialist, you will take ownership of individual inquiries and complaints from all areas of DriveTime, encompassing a range of situations that customers encounter both pre and post-sale. Our Customer Success Advisors' see each case through to completion by proactively working with the customer to find the best possible solution for all parties. In long, some other responsibilities include: Responding to inquiries and complaints promptly through proactive follow up. Interacting with customers through multiple means of communication, including phones, text, and social media. Communicating with all lines of the business to properly research customer concerns. Attention to detail to ensure accurate representation of their cases. Problem solving with autonomy to offer assistance when appropriate. Effectively managing customer conflict while under pressure. Showing empathy and understanding for the customer's situation and act as a single point of contact for customers to ensure the highest level of customer satisfaction by setting proper expectations. Meet/exceed performance goals set by the company to deliver best in class customer experience by managing inbound and outbound customer communications within Service Level Agreements. Duties include, but are not limited to, being involved in and helping to develop training as needed, addressing customer concerns appropriately, assisting with legal settlements, as well as identifying trends and consistently looking for innovative methods on improving the overall business process. So, What Kind of Folks Are We Looking for? Positive emotional resilience. Problems will arise. We want to make sure you have the ability to rise past them while maintaining an optimistic attitude. Strategic thinker. We are looking for an individual that takes an insightful, future oriented, open-minded, and proactive approach to thinking. Passionate and goal oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them. Levelheaded. You will need the ability to maintain personal composure when confronted with a difficult situation. Self-starter. You will be provided all the tools to succeed, but it's up to you to take advantage of them. The Specifics. High School Diploma or GED required. Bachelor's degree or equivalent experience preferred. Hybrid role with opportunity to work from home in an approved location once training is completed Must be comfortable working on site as needed and have availability weekdays from 7am-4pm. Spanish Speaking a Plus! So What About the Perks? Perks matter Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! Gratitude is Green. We offer competitive pay across the organization, because, well… money matters! Game Room. Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day. In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout! Enjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out! We Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more! Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

**What's Under the Hood** DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle. **That's Nice, But What's the Job?** SilverRock is accelerating its journey toward AI-driven innovation. We're seeking a Director, AI Research (Principal Software Engineer) -a strategic technical leader who drives experimentation, architectural excellence, and the long-term engineering vision. This individual will play a pivotal role in defining the next generation of SilverRock's technology capabilities, ensuring we remain at the forefront of velocity, innovation, and impact. **Responsibilities:** **Lead AI Research & Experimentation** + Design, prototype, and operationalize advanced AI and machine learning solutions that transform business outcomes. + Partner across engineering, analytics, and operations to identify, test, and scale high-value use cases. **Define and Drive Engineering Strategy** + Shape SilverRock's long-term technical roadmap, architectural principles, and standards in collaboration with senior leadership. + Evaluate emerging technologies and integrate scalable innovations that enhance delivery speed and system reliability. **Accelerate Innovation and R&D** + Lead proof-of-concept initiatives and incubate next-generation capabilities aligned to enterprise priorities. + Establish frameworks for rapid experimentation and continuous learning across engineering teams. **Mentor and Elevate Technical Talent** + Act as a "force multiplier" through coaching, design reviews, and architectural guidance for senior engineers. + Cultivate a strong engineering culture focused on excellence, curiosity, and innovation. **Strategic Partnering** + Collaborate with product, data, and business intelligence teams to ensure technology direction aligns with organizational goals. + Represent SilverRock IT as a thought leader in internal and external forums on innovation and AI strategy. **So, What Kind of Folks Are We Looking For?** **The Specifics:** + 12+ years of experience in software, data, or AI engineering, with at least 5 years in a senior technical leadership role (e.g., Principal Engineer, Distinguished Engineer, Chief Architect). + Proven record of leading R&D or advanced technology initiatives that delivered measurable business impact. + Expertise in AI/ML systems, distributed architectures, and scalable cloud solutions. + Strong ability to translate technical strategy into actionable execution plans. + Excellent communication and mentoring skills with a passion for developing engineering talent. + Bachelors Degree in Computer Science, Engineering, or a related technical discipline or equivalent work experience. **Nice to Have:** + Experience building and scaling AI platforms or frameworks within enterprise environments. **So What About the Perks? Perks matter** + **Work From Home.** Feel free to rock the casual wear while still being camera ready. You will be working from your home office (in an approved city & state) and make sure you have a conducive and quiet workspace with no distractions and reliable and secure internet. + **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. + **But Wait, There's More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. + **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. + **Tuition Reimbursement.** We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. + **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! + **Gratitude is Green.** We offer competitive pay across the organization, because, well... money matters! + **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! + **Company Driver.** It's one of the coolest perks of being who we are! We've got your insurance, maintenance, and cost of vehicle covered; you just keep gas in the tank. **Anything Else? Absolutely.** DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

What's Under the Hood DriveTime Family of Brands includes SilverRock, which provides quality warranty and ancillary products, and a customer-friendly claims process. SilverRock offers a variety of ancillary products and administrative services encompassing everything from GAP coverage to vehicle theft and GPS tracking to dealership fleet management. Our ancillary product expertise is proven with over 1 million service contracts, products, and warranties, and over $300 million in claims. That's Nice, But What's the Job? Responsibilities of the Job (Or Better Known as, Your Next Destination) Responsible for working with repair facilities to validate, adjudicate, and approve payment for diagnostics and repair recommendations for pre-sale repairs as well as customer vehicles under warranty. Properly adjudicates claims within approval limit and in accordance with department & industry standards. Accurately notates all actions taken and interactions with shops and customers within internal systems ensuring proper documentation of interactions. Effectively navigates department resources in order ensure adherence to department process flows and policies. Manages list of assigned pending claims and provides timely follow up with repair facilities to decision claims. Other duties as assigned Knowledge, Skills and Abilities (The Good Stuff) Must have a strong understanding of automotive systems and repair procedures, parts pricing, labor guides, and repair shop procedures/practices. Must have clear and professional verbal and written communication, as well as strong negotiation skills Is proficient in typing and general computer skills. Must be comfortable in a high-volume, collaborative environment, and managing multiple priorities Must be solutions-oriented. Requirements (a.k.a. What You Need to Get the Job Done) High-school diploma required; Bachelor's Degree preferred. 3+ years of experience with current automotive mechanical and diagnostics. So What About the Perks? Perks matter Work From Home. Feel free to rock the casual wear while still being camera ready. You will be working from your home office (in an approved city & state) and make sure you have a conducive and quiet workspace with no distractions and reliable and secure internet. Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! Gratitude is Green. We offer competitive pay across the organization, because, well… money matters! Consistent Work Schedule. You'll get a set schedule Monday through Friday, with rotating Saturdays! With that, we do ask for some flexibility and overtime as needed. Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

**What's Under the Hood** DriveTime Family of Brands includes SilverRock, which provides quality warranty and ancillary products, and a customer-friendly claims process. SilverRock offers a variety of ancillary products and administrative services encompassing everything from GAP coverage to vehicle theft and GPS tracking to dealership fleet management. Our ancillary product expertise is proven with over 1 million service contracts, products, and warranties, and over $300 million in claims. **That's Nice, But What's the Job?** In short, the Ancillary Specialist will review and adjudicate claims for our GAP product. This includes verifying multiple documents to ensure the correct amount is applied to the loan or returned to the customer. **So What Kind of Folks Are We Looking for?** + **Passionate and goal-oriented** . We are looking for someone that is enthusiastic about their career and is passionate about meeting and exceeding their goals. + **Excellent verbal and written communication skills** . The ability to talk and write with confidence, charisma, and competence to a wide variety of audiences. + **Agile in a fast-paced environment** . We move, and we move quickly. Thriving in and contributing to an environment that never stops is a must. + **Plays well with others** . You will be working in a high-functioning team environment. We work together and we win together. + **Works well in a time crunch** . There will be multiple time-sensitive requirements and you will need the ability to meet deliverable due dates. + **Fantastic problem solver!** Some calls will be challenging. Your goal is not only to find the problem but more importantly, find the solution. + **Positive emotional resilience.** This is an environment where you will be faced with challenging calls on a daily basis. We want to make sure you have the ability to rise past them while maintaining an optimistic attitude. **The Specifics.** + High School diploma required, Bachelor or Associate degree is preferred. + Knowledge of GAP and/or Insurance Claims background preferred. **So What About the Perks? Perks matter** + **Work From Home.** Feel free to rock the casual wear while still being camera ready. You will be working from your home office (in an approved city & state) and make sure you have a conducive and quiet workspace with no distractions and reliable and secure internet. + **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. + **But Wait, There's More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. + **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. + **Tuition Reimbursement.** We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. + **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! + **Gratitude is Green.** We offer competitive pay across the organization, because, well... money matters! + **Consistent Work Schedule.** You'll get a set schedule Monday through Friday, with rotating Saturdays! With that, we do ask for some flexibility and overtime as needed. + **Game Room.** Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day. + **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout! + **Enjoy Social Events?** Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out! + **We Care and Value YOU!** Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more! + **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! **Anything Else? Absolutely.** DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

What's Under the Hood DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers. That's Nice, But What's the Job? This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship now or in the future are not eligible for hire at this time. In long, our Business Process Specialist (Process Engineer) is responsible for: Responsible to design, manage, analyze, improve, and innovate on the 100+ processes we have in the Servicing ecosystem Lead the objective of ensuring that the processes are well designed, and controls are built effectively to ensure that processes meet or exceed requirements. You will lead the design and management of Operational KPIs and provide monthly summary, trends to the Sr. Leadership team, which will include building, influencing and executing corrective/improvement ideas Partner with and influence stakeholders across the organization, such as Operations, Product, and Technology to build and manage processes effectively. You will lead the agenda of building and institutionalizing a set of Process practices that have been declared as the essentials of a Process management culture at Bridgecrest Be the Standard bearers for the process artifacts and hold process owners and managers in Operations responsible to keep it updated and to right quality standards Manage the Policies and Standard Operating Procedures, including working with compliance to update it when business strategy or process changes Continuously identify and implement high leverage opportunities for process improvement. Lead large scale process improvement projects. Enable and facilitate many small scale ‘Kaizen - Special Ops' continuous improvement projects across Operations. In situations (ex-A/B test or product launch) that require ‘non tech' solution: plan, build and launch the manual process When new Tech releases impacts ‘Agent Operator' components of process or impacts critical client requirements baked into the process, you will play the role of assessing the impact, designing the Ops solution, testing the solution implemented, managing Ops readiness, creating training materials as needed, communicating change and getting buy in from Ops leaders/Client managers and their sign off. Constantly train, assist and audit process managers and owner practices who are managing the 100+ process across servicing We still love to maintain our scrappy start up culture. You will be required to be an individual contributor, a thought leader and an organization influencer You will lead the objective of periodically checking and verifying that the processes are working per intent. You will create a scalable and low-cost methodology for checking and verifying. You will explore modern technology and tools such as Speech to Text, Natural Language Processing, Adaptive Learning models to build the Best-in-Class suite of tools that monitor the health of the processes across Bridgecrest and identify areas for improvement You will bring leadership skills to partner with the business to influence and strengthen QA template and QA processes Monitor for industry trends and institute these practices as necessary You will partner closely with our various stakeholders to ensure that as pro As a people leader, you will identify, coach and grow talent, who can be the next set of process managers to champion Process Management in the Organization. So What Kind of Folks Are We Looking for? Intellectual curiosity. Why? What? How? Do you find yourself always wanting to learn more and broaden your knowledge base? If so, this could be the role for you. Passionate and goal-oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them. Killer analytical and reporting abilities. You'll need the capability to analyze data and in return, prepare timely reports on your findings. Master multi-tasker. We are looking for someone that is not only good at multi-tasking but thrives in it. Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management. A mind for the details. Okay we know "detail-oriented" is on about every job description - but we really mean it! The Specifics: 3+ years in a business process, operations excellence, or similar role Process and analytical oriented, with skills across process, quality, statistics, technology and people management Lean, Six Sigma certification is a plus Undergraduate degree in STEM Excellent people influencing skills Understanding of the Servicing and Collections policies as it relates to Financial services business Excellent communication and presentation skills Ability to manage multiple tasks and initiatives in a fast-paced culture Proficient in Excel and basic data analytical tools in Excel So What About the Perks? Perks matter We take a hybrid work approach, finding balance between the benefits of in-person and work-from-home environments. This position has an on-site expectation of a minimum of three days a week. Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! Gratitude is Green. We offer competitive pay across the organization, because, well… money matters! Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle. That's Nice, But What's the Job? Job Description This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship now or in the future are not eligible for hire at this time. In short, as our Principal Software Engineer, you are responsible to drive several exciting initiatives, help solve problems, no matter how big or small, work on business-critical projects built around cutting-edge technologies, and convey strategy and accuracy to our top-level decision-makers. What we would like to see in your Tech Stack: OOL expertise (C#, Java, or Python) API development and Design Patterns expertise (RESTful, GraphQL, Serverless) Relational and non-relation database experience (Microsoft SQL, MongoDB, PostGres etc…) Application Integration Expertise (internal and external) AuthN/Z exposure (Okta, Auth0, Cognito, Firebase, etc…) Front-end exposure (Modern Angular, React, or Vue) Cloud exposure: Azure (preferred), AWS, or GCP CDP (Segment (preferred) Tealium, mParticle, etc...) experience CEP (Braze (preferred), HubSpot, Salesforce, Zoho) experience Nice to Have: Experience with low-code platforms such as Pega, Segment, Decisions etc... So What Kind of Folks Are We Looking for? The Specifics. Ability to establish cross-functional, collaborative relationships with business and technology partner spanning product, architecture, and business stakeholders Strong and solid engineering fundamentals; recognizes patterns come and go Steward of navigating product and engineering tradeoffs within the teams Focused on what matters and driving what matters forward through deliberate influential action Communicates clearly and concisely, both orally and in writing Data driven strategy is at the root of their approach to problem solving Strong analytical and problem-solving skills, regardless of technology 8+ years' experience in software engineering Bachelors Degree in Information Technology or related field or equivelant experience So What About the Perks? Perks matter Work From Home. Feel free to rock the casual wear while still being camera ready. You will be working from your home office (in an approved city & state) and make sure you have a conducive and quiet workspace with no distractions and reliable and secure internet. Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! Gratitude is Green. We offer competitive pay across the organization, because, well… money matters! Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Company Driver. It's one of the coolest perks of being who we are! We've got your insurance, maintenance, and cost of vehicle covered; you just keep gas in the tank. Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

What's Under the Hood GoFi is an AI-centric, licensed auto finance company built for a digital-first world. Built upon an entirely cloud-based infrastructure, GoFi provides a highly scalable next-gen lending platform that enables the best brands to deliver the best customer experience. GoFi powers solutions ranging from traditional turn-down finance arrangements to fully integrated co-branded finance and digital retail partnerships. GoFi is based in Dallas, TX. That's Nice, But What's the Job? In short as an Area Manager (Area Manager, Dealer Strategic Partnerships - GoFi), you'll lead the charge in driving loan volume and market growth by building high-impact relationships with franchise auto dealers. You'll act as a strategic partner and trusted advisor to your dealer network, championing the GoFi brand, maximizing sales opportunities, and delivering tailored solutions that drive performance. In Long as an Area Manager (Area Manager, Dealer Strategic Partnerships - GoFi) you are responsible for: Owning dealer relationships within your assigned territory-building trust, identifying growth opportunities, and turning partnerships into high-performing sales engines. Driving revenue growth by onboarding new dealer partners, increasing loan volume, and expanding GoFi's market presence through consultative selling and strategic influence. Delivering impactful training and support, empowering dealers with a deep understanding of GoFi's programs, tools, and competitive advantages to help them sell more effectively. Acting as the face of GoFi, strengthening the dealer experience and ensuring seamless coordination with their assigned Dealer Specialist to close deals and maximize value. Analyzing performance metrics, market conditions, and competitive activity to inform proactive strategies and report actionable insights to leadership. So What Kind of Folks Are We Looking for? Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management. Passionate and goal-oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them. Entrepreneurial spirit. An attitude and approach to thinking that actively seeks out change. You'll need a mindset that embraces critical questioning, innovation and continuous improvement. Strategic thinker. We are looking for an individual that takes an insightful, future oriented, open-minded and proactive approach to thinking. Operate autonomously. This isn't a “hold your hand” kind of role. We give you autonomy to be creative in your space and do your thing. We need an individual that is self-motivated to get the work done and get the work done well. Agile in a fast-past environment. We move, and we move quickly. Thriving in an environment that never stops, is a must. The Specifics. High School Diploma required; College degree preferred. 5+ years of outside sales experience in indirect auto or similar. Demonstrated experience building relationships and driving production in a geographic territory. Ability to effectively present to key stakeholders within a dealership or dealer group. Partner with originations to resolve transactional deal-level concerns to maximize the dealer experience. Local travel required. Must be located in the Greater Atlanta area (or willing to relocate). Nice to Haves. Knowledge of indirect auto-decisioning process. So What About the Perks? Perks matter Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! Gratitude is Green. We offer competitive pay across the organization, because, well… money matters! Game Room. Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day. In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout! Enjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out! We Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more! Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment! And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment! Hiring is contingent upon successful completion of our background check and drug screen process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.