Bilingual Customer Support Associate
Wise PLC job in Austin, TX or remote
Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job Description
As a Customer Support Associate at Wise you are the first point of contact for our Customers. You are a skilled problem solver and customer advocate. You handle complex issues with ownership and empathy across phone, chat, and email - delivering outstanding customer experiences while adapting to change, navigating ambiguity, and upholding Wise's mission of money without borders.
Key responsibilities
* Provide high-quality support via phone, chat, and email with a focus on end-to-end case resolution.
* Resolve Customer contacts and queries with sound judgment, empathy, and minimal escalation.
* Meet performance targets across KPIs such as resolution rate, quality and handling time.
* Demonstrate advanced product and process knowledge for the assigned region or queue.
* Communicate clearly and professionally, adjusting tone and style based on customer context.
* Maintain accurate records using standardized case-handling processes.
* Follow security and data privacy procedures across all channels.
* Proactively contribute to knowledge sharing, team discussions, and continuous improvement.
* Take responsibility for your own learning and development through performance feedback, Wise's Career Map and coaching from Team Leads.
* Embody and uphold Wise's values in daily interactions.
Qualifications
Professional Experience (Strongly Preferred):
* 1 year minimum Customer-facing experience, preferably in fintech, banking, telecom, or global contact centers.
Communication proficiency:
* Fluency in English and the supported language for the role (where relevant).
* Proficient in both written and verbal communication in English and Spanish.
Work Schedule and Flexibility:
* Flexibility in working hours and shifts. This can include morning, evening, weekend, and public holiday shifts when applicable.
* Working hours will be fixed at the start of the month, but activities during the shift can be flexible.
Work Environment:
* Follow working from home guidelines where applicable.
* Must be legally authorized to work in the assigned location.
Ways of working:
* Agents may be required to attend team calls and other internal activities, including but not limited to video interactions with other offices.
* Open to feedback and coaching, with a clear desire for continuous improvement.
Skills and Attributes:
* Self-starter, able to work independently with knowledge resources, proactive, solution-oriented, and possess an ownership mindset.
* Comfortable using prompting for AI tools e.g. ChatGPT, Google Gemini, etc.
* Adaptability: Able to keep up with constant change, patient, and flexible.
* Great fit with our values and company culture.
Commitment to Diversity and Inclusion:
* Commitment to fostering an inclusive and diverse work environment (DEI).
Data Security and Compliance:
* Data Security Awareness: Understanding and following data security procedures is critical, especially as data privacy regulations evolve.
* Background Checks: Clean background checks when joining and clean re-checks.
Additional Information
For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Experienced Parts Advisor
Wise Auto Group job in Vacaville, CA
Job DescriptionAs an automotive parts counterperson, you will work at Vacaville Nissan Parts Department to sell parts, provide customer service, and maintain inventory. Dealership parts experience needed. Punctuality and attendance is a MUST.
Returns and exchanges: Process returns and exchanges, and examine parts for damage
Billing: Ensure all billing for purchases is accurate and complete
Communication: Work with the body shop to ensure all parts are ordered, and notify customers upon delivery
Records: Keep records of repair orders, invoices, and insurance estimates
Workspace: Maintain a clean and professional workspace
Customer service: Assist customers in selecting parts, answer phone calls, and provide price quotes
Sales: Promote parts sales and specials, and process payments from customers
Inventory: Take inventory of stock, refill inventory daily, and report out-of-stock parts to the parts manager
Orders: Pull orders from stock, follow up on backorders, and track shipments
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Regional Strategic Account Director Northern CA
Antioch, CA job
Job DescriptionDescription:
We are seeking a highly motivated and experienced Regional Strategic Account Director to lead and manage our top accounts within the utility sector in the Northern CA area. This role requires a strategic thinker with a proven track record of building and maintaining strong client relationships, driving revenue growth, and delivering exceptional customer service.
Essential Duties and Responsibilities: (Include the following: other duties may be assigned)
Develop and execute comprehensive account plans for assigned strategic accounts, aligning with OSS business objectives.
Develop and maintain relationships with manufacturers/suppliers as well as the end customer, from individual contributors up through VP/Director levels
Proactively maintain existing business, as well as identify and pursue new business opportunities within existing accounts.
Conduct regular business reviews with customers and manufacturers to assess performance, address concerns, and identify areas for improvement.
Lead several internal multi-disciplinary teams involved with supporting customer business, including assembled/engineered products, tools & safety, and commodities/warehouse/logistics/supply chain to achieve goals and exceed customer expectations.
Develop and implement effective sales strategies to penetrate key accounts and drive revenue growth.
Ensure high levels of customer satisfaction by delivering exceptional service and resolving issues promptly.
Proactively identify and address potential customer challenges and risks.
Lead, mentor, and manage a team of professionals to maximize performance and productivity.
Collaborate with other departments to align regional strategies with overall company goals.
Communicate effectively and consistently to the customer, by leading in-person and Teams meetings, organizing and deploying project kickoffs, providing sales and inventory reporting, attending customer training, marketing and social events
Requirements:
Proven track record of exceeding goals and achieving business objectives.
Strong understanding of the public utility industry, including regulatory frameworks and customer needs.
Excellent communication, presentation, and negotiation skills.
Ability to build and maintain strong relationships with key decision-makers.
Ability to leverage current business to create new growth opportunities within existing customers.
Strong analytical and problem-solving skills.
Willingness to travel within the assigned region.
Strong communication skills, both verbal and written, with the ability to engage effectively with diverse audiences.
Excellent negotiation skills to secure favorable terms with customers and vendors.
Proficient in analyzing data to make informed decisions that drive business results.
Familiarity with market dynamics and competitive landscape within the industry
Must have a proven ability to lead, develop, and mentor talent within an organization.
Education and Experience:
• Electrical Utility, Industrial experience preferred
• Bachelor's degree (B.A or B.S.) from a 4-year college or University; or
• 5 - 7 years' electrical industry experience and/or 7-10 years sales experience in equivalent trades
• Equivalent combination of education and experience
Detail/Carwash attendant
Wise Auto Group job in Vacaville, CA
About Us: Hyundai of Vacaville is committed to delivering a first-class, transparent automotive experience. We take pride in presenting every vehicle in pristine condition and strive to create an environment where customers feel valued and respected. We're currently seeking a dependable and detail-oriented individual to join our team as a Detail/Car Wash Attendant.
Job Description:
The Detail/Car Wash Attendant is responsible for ensuring vehicles are cleaned to dealership standards before delivery or display. This includes exterior washes, interior cleaning, and prepping both new and used vehicles for sale or service customers for return.
Key Responsibilities:
Wash, wax, and buff vehicles using proper techniques and tools
Clean interior compartments including vacuuming carpets, wiping dashboards, cleaning windows, and treating leather or fabric
Inspect finished vehicles to ensure cleanliness and adherence to dealership presentation standards
Maintain cleanliness of the detail bays and car wash area
Refill cleaning supplies and report low inventory to management
Safely move vehicles on dealership premises
Assist with lot organization and general vehicle maintenance when needed
Qualifications:
Valid driver's license with clean driving record
Ability to drive both automatic and manual transmission vehicles preferred
Strong attention to detail and work ethic
Ability to work outdoors in various weather conditions
Ability to stand, bend, and lift for extended periods
Previous experience in detailing or car wash is a plus but not required
What We Offer:
Competitive hourly wage $17-$20 Hr DOE
Health, dental, and vision insurance (for full-time employees)
Opportunities for advancement
Training and development
A team-oriented, professional environment
How to Apply:
Please submit your resume in person or email it to *****************************. Walk-ins are welcome during business hours.
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Easy ApplyConveyor Mechanic
Newark, CA job
We are seeking an experienced Conveyor Mechanic to join our team. This role is responsible for inspecting, maintaining, troubleshooting, and repairing conveyor systems used in manufacturing, distribution, or industrial environments. The ideal candidate is mechanically inclined, safety-focused, and has a strong background in material handling systems.
Key Responsibilities:
Perform inspections and preventative maintenance on various conveyor systems (belt, roller, automated).
Diagnose and troubleshoot mechanical issues including belts, motors, rollers, gearboxes, and pulleys.
Repair or replace defective parts using hand tools, power tools, and welding/fabrication equipment as needed.
Align, tension, and calibrate conveyor components to ensure proper function.
Read and interpret blueprints, schematics, and technical manuals.
Respond to breakdowns promptly to minimize downtime and maintain productivity.
Collaborate with operations, maintenance, and safety teams to support system reliability.
Ensure compliance with OSHA regulations and all company safety policies.
Maintain detailed and accurate maintenance records and service logs.
Qualifications:
High school diploma or GED required; technical or trade school certification preferred.
3+ years of hands-on experience maintaining and repairing conveyor systems and industrial equipment.
Strong understanding of mechanical systems including motors, bearings, gearboxes, belts, chains, and couplings.
Proficient in reading and interpreting mechanical diagrams, schematics, and maintenance manuals.
Skilled in the safe use of tools and equipment (hand tools, power tools, welding, cutting).
Basic electrical troubleshooting skills (motors, sensors, limit switches) are a plus.
Must be able to lift up to 50 lbs, work in confined spaces, climb ladders, and stand/walk for long periods.
Willingness to work flexible hours including overtime, weekends, and emergency call-outs.
Valid driver's license and reliable transportation required.
Preferred Skills:
Welding and fabrication experience
Basic understanding of PLCs or automation systems
Forklift certification or willingness to obtain
Familiarity with warehouse or industrial safety practices
Compensation & Benefits:
Competitive hourly wage or salary (DOE)
Health, dental, and vision insurance
401(k) with employer match
Paid time off and company holidays
Opportunities for overtime and career advancement
Automotive Service Lot Porter
Wise Auto Group job in Vacaville, CA
Job Description 🚗 Job Title: Automotive Service Lot Porter 🕒 Job Type: Full-Time / Part-Time 💰 Pay: $18-$20/hr About Mazda of Vacaville: At Mazda of Vacaville, we're dedicated to providing outstanding service and a welcoming experience for every customer. As we continue to grow, we're looking for a dependable and hardworking Service Lot Porter to support our high-performing service department.
Job Summary:
As a Service Lot Porter, you'll play a vital role in maintaining the flow and organization of our service lot. This is a great opportunity for someone who enjoys working outdoors, staying active, and being part of a friendly, team-focused environment.
Key Responsibilities:
Greet and assist customers in a courteous and professional manner
Move and park vehicles efficiently and safely
Keep service lot, driveways, and customer areas clean and organized
Assist with vehicle check-in, inspections, and wash/prep as needed
Support service advisors and technicians with vehicle movement
Ensure vehicle inventory is accurately parked and easily accessible
Follow all dealership safety protocols and procedures
Requirements:
Valid California driver's license and clean driving record
Ability to drive both automatic and manual transmission vehicles (preferred)
Punctual, reliable, and able to work independently or with a team
Comfortable working outdoors in all weather conditions
Strong attention to detail and customer service mindset
High school diploma or equivalent (preferred)
What We Offer:
Competitive hourly pay
Growth opportunities within the dealership
Positive team atmosphere
Employee vehicle service & parts discounts
On-the-job training
Health & dental benefits for eligible employees
Paid time off
A matching 401(k) after a year of employment
Join the Mazda of Vacaville family and be part of a team that values hard work, integrity, and great service.
📧 Apply today by sending your resume to ****************************
📞 Or call ************ for more info
📍 Walk-in applicants welcome at:
Mazda of Vacaville, 580 Orange Dr, Vacaville, CA 95687
Mazda of Vacaville is an Equal Opportunity Employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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Easy ApplySalesforce Solution Architect
Remote or Mill Valley, CA job
Who are we?
Founded in 2005, Pierce Washington helps clients transform their quote-to-cash process. We are creating a next-generation Total Commerce Company and will own the Total Commerce category - a fast growing segment in the tech industry. This is the place to come to if you want to work with the best, get in at the ground floor and help sustain and grow one of the best places to work. We have completed over 100 CPQ projects enabling leading enterprise companies like ADP, CDK Global, NetApp and Schneider Electric to achieve their most complex Q2C process automation goals and transform how they do business.
Leveraging this expertise, our Salesforce Practice is focused on delivering Salesforce Revenue Cloud solutions to clients in the High Tech and Manufacturing industries. Come join a growing Salesforce Practice and work on fun projects with good people!
Who are you?
You are an experienced functional Solution Architect who specializes in the Salesforce Revenue Cloud and loves to work collaboratively with clients to design and implement CPQ (Steelbrick) solutions. You strive for and deliver excellence for yourself, your team, and your clients. You have a natural curiosity to uncover a client's pain points, key requirements and implicit needs and the charisma to cast a vision for what is possible with the Revenue Cloud.
You architect solutions and then guide the Consultants and Developers on your project team to implement your solution designs by leveraging your declarative configuration expertise working with products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes and your experience working with Developers to build custom Salesforce applications and integrate Salesforce with ERP and other systems. This will be a 100% remote position.
What you get to do:
Your primary responsibility is to design and deliver quote-to-cash (Q2C) automation solutions using the Salesforce Revenue Cloud beginning with the Q2C process discovery phase through to implementation providing functional guidance to your clients and the consultants on your team
Operate in a client-facing capacity to gather, synthesize, and translate business requirements into well-architected solutions that deliver Salesforce Revenue Cloud best practices that not only meet your client's business requirements, but provide the best user experience
Lead discovery workshops to gather, define, and document current and future state business processes and functional requirements
Lead high-level integration discussions and design workshops and create current and future state architecture diagrams that you can relate to both technical and business-minded stakeholders which shows how Salesforce integrates with ERP and other systems
Develop robust, scalable and flexible solutions through the creation of architectural designs, prototypes, and proof-of-concepts and demonstrate solution functionality to client stakeholders
Act as the overall solution owner during the implementation phase ensuring the project's scope and outcomes are on track
Conduct solution architecture reviews with project team members prior to design and development activities to ensure solution aligns to client requirements
Serve as the functional lead and coach team members to implement declarative configurations (Consultants) and customizations (Developers), jumping in to provide hands-on assistance when necessary
Demonstrate a strong understanding of Salesforce Revenue Cloud capabilities and clearly communicate its limitations and best practices to clients
Develop and present solution options to client, evaluating the pros and cons of declarative configuration against code and customization
Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution's feasibility and functionality
For clients with complex configuration requirements, you will leverage our strategic partner solution, Logik.io. Upon hire, we will train you to acquire a working knowledge of the Logik solution and during projects, you will be able to pull in our internal Logik.io Center of Excellence team
Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions
Assist in interviewing candidates to hire the best consultants into our practice
Work anywhere remotely with up to 25% travel required based on client needs and Covid safety concerns
What you bring to the role:
6+ years of Salesforce industry experience in a consulting capacity working with the Sales Cloud and/or Service Cloud and a proven understanding of the software development lifecycle
3+ years of hands-on experience with Salesforce CPQ (required), Billing (preferred), and Experience Cloud (preferred)
Prior experience as a Solution Architect or similar role on 4+ quote-to-cash CPQ projects that were at least 6 months in duration and included integrations with ERP systems
Complete understanding of data models, product/pricing master data management and standard ERP integration reference architecture
Hands-on declarative configuration expertise implementing products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes in order to guide the Consultants on your project team to implement your designs, jumping in to provide hands-on assistance when necessary
Working knowledge of custom development concepts such as flows, lightning components, apex, triggers and web services in order to guide the Developers on your project team to implement your designs
Excellent client-facing written and oral communications skills
Experience in the High Tech or Manufacturing industries highly desired
Active Salesforce certifications or ability to achieve relevant certifications upon hire within first several months
Required Salesforce certifications: Administrator, CPQ Specialist
Preferred Salesforce certifications: Billing Specialist Superbadge, Advanced Billing Specialist Superbadge, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant, Platform App Builder, MuleSoft Certified Developer
Experienced in project management theories, practices, and methods including Agile
Experienced with Visio, JIRA, Prodly, Copado, or similar tools desirable
Understanding of complementary CPQ applications such as Logik.io, DigitalRoute, DocuSign CLM, Conga Contracts, Xactly, Zilliant, PROS, and Avalara Tax
Bachelor's degree in business, computer science, or engineering
What we'll do for you:
Competitive compensation package
Health, vision, dental, life & disability insurance
Flexible, collaborative work environment with a commitment to work life balance
Work anywhere, with full remote and hybrid options depending on location
Learn and challenge yourself in a fast-paced, growing tech company
More about us:
Since 2005, Pierce Washington has helped enterprises transform their quote-to-cash process in four ways: we implement CPQ, eCommerce and Billing & Subscription Management solutions and we integrate those solutions to ERP and other enterprise systems. By focusing on these four areas - and doing them well - we have built our reputation as the go-to partner for our clients. Our commitment to each client's success is the foundation on which Pierce Washington was built. None of this success would have been possible without the synergy we have with our employees. Our commitment to each employee's personal growth and development yet still highly valuing work/life balance, all within a culture of collaboration and teamwork, is why being a part of our team is an exciting next step in your career!
Auto-ApplyProduct Specialist GMC of Vacaville Sales Dept
Wise Auto Group job in Vacaville, CA
Job Description
GMC of Vacaville has been a cornerstone in the automotive industry for over a century! We are deeply rooted in the belief that the essence of our team comes from hiring passionate individuals and nurturing their skills and potential. At GMC of Vacaville, we don't just offer jobs; we build careers. For those eager to excel in the automotive world and become part of a rapidly expanding group, GMC of Vacaville is your stage.
We're on the lookout for individuals ready to:
Elevate the standard in the Automotive Industry
Pursue professional growth and learning
Absorb knowledge from industry leaders
Progress in a rewarding CAREER
Position Overview
As a Product Specialist, an entry-level role within our sales department, your mission is to deliver an unparalleled shopping experience. This position is pivotal in ensuring customers are perfectly matched with a vehicle that suits their needs, through exceptional service and communication. We are seeking motorcycle and automotive enthusiasts who are honest, motivated, and possess a vibrant energy.
Key Skills, Abilities, and Experience
Experience in high-value retail sales is preferred.
A genuine passion for the automotive lifestyle and community.
Engage warmly with guests, making them feel welcome.
Follow-up with customer inquiries promptly.
Creatively arrange the showroom to highlight vehicles attractively.
Remain proactive and attentive on the sales floor.
Handle calls efficiently and with a friendly tone.
Demonstrate excellent customer service, communication, and closing abilities.
High energy, self-motivation, and a positive attitude are essential.
Availability to work flexible hours, including weekends, holidays, and evenings.
Participation in training sessions as required.
Confidentiality and responsibility in handling sensitive information.
Must have a valid driver's license and motorcycle endorsement.
A CA Sales License is necessary.
Strong verbal and written communication skills.
Physical and Working Conditions
Frequent interaction with a range of automotive tools and vehicles.
Ability to maneuver and showcase vehicles, including lifting and moving up to 40lbs.
Standing or walking for extended periods is expected.
Working environment may include loud noise levels and exposure to elements typical of vehicle service areas.
Benefits
Comprehensive Medical, Dental, and Vision Insurance
401(k) with company match
Generous paid time off including vacation, holidays, and sick leave
Opportunities for advancement and professional growth
Employee discounts on vehicle purchases, services, and parts
Recognition programs and competitive pay
GMC of Vacaville is committed to equality and prohibits discrimination. We embrace diversity and ensure a welcoming environment for all.
Apply Now
If you're interested in applying, please send over your resume or stop in and ask for a sales manager. Join us at GMC of Vacaville and drive your career forward in an environment where your growth is our priority.
Pay 2,600- 20,000 per month
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Project Engineer
San Francisco, CA job
Boutique Recruiting Introductions (BRI) is an innovative direct hire placement staffing firm dedicated to working together with organizations and career seekers to create authentic introductions with a personalized touch and professional approach.
Boutique Recruiting Introductions (BRI) promises to work diligently with you to solve any hiring challenge you may have.
Our 10 years of staffing industry expertise, our passion for helping people, and our commitment to being an essential contributor to Michigan's increasing economic success make Boutique Recruiting Introductions (BRI) a direct hire placement staffing firm career seekers and organizations are enthusiastic to align themselves with.
Boutique Recruiting Introductions, LLC is honored to be part of an elite group of staffing firms as a Licensed Personnel Agency in the State of Michigan.
Job Description
Our client is looking for a Project Engineer in the San Francisco Bay area to join their team!
Summary: The Project Engineer is responsible for the technical development of interior trim components as scheduled within the Product Development Process (PEP) in one or more projects.
Responsibilities:
•Works on projects from kick off until project closure in global team environment (internal, suppliers, customers)
•Selects / adjusts concepts trim components early in the project phase to meet all project requirements
•After product concept is frozen, develops product to meet all project requirements
•Manages development of product CAD models and CAD data exchange with suppliers / customers
•Maintains accurate project records within the Product Development Process (PEP), reports project engineer status internally and to customers
•Supports / manages product engineering changes in accordance with the change management system
•Provides support for all other processes defined in the Product Development Process (PEP) to optimize the project outcomes
•Works in PDCA cycle to meet project engineering milestones on time within the Product Development Process (PEP);
•Contributes to standardization and continuous improvement of the company's business processes
•Has discipline to adhere to all business process requirements
•Solves project engineering problems effectively in global team environment
•Other duties and responsibilities could be assigned.
Requirements:
•Bachelor's degree (or bachelor equivalent) in engineering or related field
•Experience with wood, plastic injection molding, aluminum stamping/ forming and carbon fiber molding technology preferred
•Experience with (interior / exterior) automotive trim components
•Minimum 3 years automotive industry experience
•Proficient with MS Office (Excel, Word, PowerPoint, Outlook)
•Proficient in PEP applicable engineer tools and techniques like DFMEA, DVP&R, GD&T, CAD, corrective actions and VA/VE
•Basic knowledge of project management tools
•Full professional proficiency in English language, basic proficiency in German or Spanish is preferred
***Please submit salary requirement with resume submission***
Additional Information
All your information will be kept confidential according to EEO guidelines.
BDC Agent
Wise Auto Group job in Vacaville, CA
Job Description Wise Auto Group has been your automotive family for over 100 years! We believe in hiring the heart and training the mind and strive to hire passionate individuals who want to stand out from the crowd. We want to challenge our associates to be the best they can be, while providing all the resources to help them reach their potential. Working at Wise Auto is more than a job - it's a career! If you want to be part of one of the fastest growing automotive groups in the country, Wise Auto is the place for you!
We are looking for the people that want to...
Raise the bar in the Automotive Industry
Grow and develop professionally
Learn from the best in the business
Take the next step in a long CAREER
Business development center (BDC) Agents identify sales leads among new and existing customers, and maintain client relationships. BDC Agents are expected to work on leads for potential customers, connecting them with a salesperson who can assist them with their car-buying experience. Although this involves interaction with our sales team, this is not a sales position, but more so involves gathering information, following up on leads and working as a customer service agent for both the potential customer and the sales consultants in an office setting.
Responsibilities:
The BDC Agents is responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, to include but not limited to inquiries on new and pre-owned vehicles, internet leads, and providing general information. Essential Duties as following;
Handle all guest inquiries with a focus on 100% guest satisfaction.
Receive inbound calls on new and pre-owned vehicles with a goal to establish a firm appointment date and time from the prospect guest to visit physical showroom.
Project a friendly and helpful demeanor while answering questions and inquiries from guests, and providing general or related vehicle sales information.
Maintain and communicate exceptional product and inventory knowledge to our guests.
Gather and track all guest data as directed; accurately enter into database(s) and CRM.
Utilize scripts provided by dealership in addressing guest inquiries and concerns to meet the dealerships and manufactures objectives.
Work in close proximity with other Service and management in a team-based environment.
Facilitate timely follow up on all leads/opportunities as directed by management and/or procedures.
Participate in departmental and dealership meetings; other duties as assigned by management.
Qualifications:
Exceptional Oral and Written Communication Skills via phone, one-on-one and online are a must.
Proficient in basic math and writing skills.
Proven customer service track record or obvious desire to provide next level customer service.
Comfortable in a high paced, competitive environment (all while actually ENJOYING your job!!!).
Benefits:
Medical, Dental & Vision Insurance
401k plan w/ matching contributions
Paid Vacation, Holiday, and Sick Pay
Growth opportunities
Complete paid training programs for rapid advancement including periodic job reviews
Employee vehicle purchase plans
Family culture with organized structure
Long term job security
Associate discounts on vehicles, service and parts purchases
Employee recognition programs
Leading competitive pay
Salary: $25/hr plus bonus to start
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
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Assistant Project Manager
Newark, CA job
At Mathews Mechanical, our mission is simple: we help people solve problems. Our team is passionate about delivering high-quality service and products with speed, precision, and care. As the premier industrial maintenance and custom fabrication shop serving the San Francisco Bay Area, Portland, Seattle, and Denver, we are proud to be trusted partners to our clients and we're growing.
Position Summary
We're looking for a motivated and detail-oriented Assistant Project Manager to support construction projects and custom fabrication in both the shop and the field. In this role, you'll work closely with branch managers, technicians, and office staff to ensure projects are executed efficiently, safely, and to the highest standards of quality and customer satisfaction.
This is a growth-focused role designed for someone eager to learn, solve problems, and advance their career. The right candidate is proactive, organized, and thrives in a dynamic environment where every day brings new challenges.
Key Responsibilities
Support Project Operations
Assist with planning, scheduling, and coordinating construction and fabrication projects.
Monitor project progress to ensure timelines, budgets, and quality standards are met.
Collaborate with project managers, field staff, and office personnel to support smooth execution.
Ensure Quality & Safety
Uphold company safety policies and industry standards on all job sites.
Help resolve project issues and maintain strong communication with stakeholders.
Contribute to Financial Performance
Support project cost tracking and profitability targets.
Assist in preparing and reviewing project estimates, change orders, and invoices.
Develop Skills & Expertise
Build knowledge in plumbing, welding, hydraulics/pneumatics, mechanical, and electrical equipment.
Participate in training opportunities and contribute to a culture of continuous improvement.
Qualifications
1+ years of experience in construction project management or a related field.
Degree in Construction Project Management or equivalent experience.
Strong communication, organizational, and problem-solving skills.
Commitment to delivering excellent customer service.
Preferred Qualifications
Experience in industrial maintenance or fabrication.
Familiarity with project management software and Microsoft Office Suite.
OSHA certification a plus.
Why Join Mathews Mechanical?
Empowerment & Growth: Take ownership of diverse projects and advance your skills within a supportive team.
Collaboration: Work alongside a talented group of professionals dedicated to problem-solving.
Work-Life Balance: Enjoy a culture that values both hard work and fun.
Compensation & Benefits: Competitive pay with health, dental, vision, 401k plus paid holidays and time off.
If you're excited to grow your career while making a real impact, we'd love to hear from you. Apply today and join the Mathews Mechanical team!
Warranty Administrator
Wise Auto Group job in Vacaville, CA
Job DescriptionExperienced Warranty Administrator
Hyundai of Vacaville - Vacaville, CA
Job Type: Full-Time Pay Range: $25.00 - $30.00 per hour (DOE)
Compensation complies with California Equal Pay Act. Overtime and meal/rest period premiums will be paid in accordance with California law.
About Us
At Hyundai of Vacaville, part of Wise Automotive Group, we are committed to excellence in every department. Our Warranty Administrator is a critical role in ensuring accurate claims submission, timely reimbursements, and compliance with Hyundai Motor America policies and California regulations.
Responsibilities
Process and submit all warranty claims to Hyundai Motor America in a timely and accurate manner.
Review repair orders for proper documentation, technician notes, and required authorizations.
Maintain warranty receivables schedule and reconcile against manufacturer statements.
Track claim status and follow up on unpaid or denied claims.
Ensure compliance with Hyundai Motor America, state, and federal warranty policies.
Communicate effectively with service advisors, technicians, and management regarding warranty procedures.
Assist with warranty audits and internal policy training as needed.
Qualifications
Minimum 2+ years of warranty administration experience in an automotive dealership required (Hyundai/Kia experience strongly preferred).
Strong knowledge of warranty claim processes, manufacturer guidelines, and compliance requirements.
Proficiency with DMS platforms (CDK, Reynolds & Reynolds, Dealertrack, or similar).
High attention to detail and ability to meet deadlines.
Excellent organizational and communication skills.
Must be able to work independently and as part of a team.
Benefits
Competitive hourly pay ($25-$30/hr depending on experience).
Paid sick leave (per California Healthy Workplaces/Healthy Families Act).
Paid training and career advancement opportunities within Wise Automotive Group.
Medical, dental, and vision insurance.
401(k) retirement plan with company match.
Employee discounts on vehicles, service, and parts.
Schedule
Full-time, 40 hours per week.
Monday through Friday schedule with occasional Saturdays as needed.
Overtime may be required during peak business periods (with OT pay).
Equal Opportunity Employer
Hyundai of Vacaville is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected category under California and federal law.
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Now Hiring: Automotive Technicians - Vallejo Chrysler Dodge Jeep Ram
Wise Auto Group job in Vallejo, CA
Job Description
Job Type: Full-Time Pay: Competitive - Based on experience & certifications Benefits: Full benefits package including health, dental, 401(k), paid training & more!
Join a Winning Team at Vallejo CDJR!
Vallejo Chrysler Dodge Jeep Ram is expanding our service team and looking for skilled and motivated Automotive Technicians. Whether you're a seasoned tech or someone who's hungry to grow and develop your skills, we want to hear from you!
We are a high-volume dealership with a steady flow of work, a supportive team, and a clean, well-equipped shop. If you're passionate about automotive repair and thrive in a fast-paced, professional environment - this is the opportunity you've been looking for.
What We're Looking For:
Automotive Technicians with 2+ years of experience preferred
ASE certifications a plus, but not required
Willingness to learn, grow, and stay current with manufacturer training
Strong diagnostic and troubleshooting skills
Must have your own tools and a valid driver's license
Positive attitude and team-first mentality
What We Offer:
Competitive hourly pay + productivity bonuses
Medical, dental, vision & 401(k)
Paid holidays and vacation time
Paid factory training and certification opportunities
Career growth opportunities within the dealership and Stellantis network
A supportive, high-energy environment where your work is appreciated
Apply Today!
Ready to take your career to the next level? Send your resume to [your email or application portal link] or stop by Vallejo CDJR to apply in person. We look forward to meeting you!
Vallejo Chrysler Dodge Jeep Ram is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, national origin, veteran or disability status.
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F&I Manager
Wise Auto Group job in Vallejo, CA
Job Description
Sure! Here's a professional and compelling job ad tailored for an Experienced F&I Manager at Vallejo Chrysler Dodge Jeep Ram:
🚗 We're Hiring: Experienced F&I Manager - Vallejo Chrysler Dodge Jeep Ram 🚗
Employment Type: Full-Time
Compensation: Competitive base + performance-based bonuses
Experience Level: Mid to Senior-Level
About Us:
At Vallejo Chrysler Dodge Jeep Ram, we're more than just a dealership - we're a destination for top-tier automotive sales and service. Proudly serving the Vallejo community and beyond, we're looking for a high-performing Finance & Insurance (F&I) Manager who can deliver exceptional service, drive profitability, and help customers navigate their vehicle financing journey with confidence.
Your Role:
As our next F&I Manager, you'll be responsible for structuring deals, securing financing, offering aftermarket products, and ensuring compliance with all federal and state regulations. You'll play a key role in the customer experience, dealership success, and our continued reputation for excellence.
Key Responsibilities:
Present finance and insurance options clearly and professionally to all customers
Secure financing through a variety of lenders while optimizing profitability
Offer and sell extended service contracts, GAP insurance, and other products
Maintain compliance with all lending and regulatory requirements
Collaborate with the sales team to ensure seamless deal flow
Maintain accurate records and process all transactions in a timely manner
Meet and exceed dealership F&I performance goals
Qualifications:
2+ years of proven success as an F&I Manager in a high-volume dealership
Deep knowledge of financing options, legal regulations, and product offerings
Strong closing skills and ability to build rapport with diverse clients
Experience working with CDK, RouteOne, or similar platforms
Ability to thrive in a fast-paced, performance-driven environment
Strong attention to detail and organizational skills
Valid driver's license and clean driving record
What We Offer:
Competitive compensation package with bonus opportunities
Full benefits including medical, dental, vision, and 401(k)
Supportive, team-oriented work environment
Ongoing training and professional development
Opportunity to work with a trusted, community-focused dealership
Apply Today!
If you're a motivated F&I pro ready to join a dealership that values integrity, customer satisfaction, and employee growth - we want to hear from you!
👉 Send your resume and cover letter to ***********************
Or apply in person at:
Vallejo Chrysler Dodge Jeep Ram
4325 Sonoma Blvd, Vallejo, CA 94589
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Easy ApplyAutomotive Sales Kia of Vacaville
Wise Auto Group job in Vacaville, CA
Job DescriptionJob Opportunity: Automotive Sales Person Join Our Dynamic Team! Are you passionate about cars and have a knack for connecting with people? Do you thrive in a fast-paced environment and have a proven track record in sales? If so, we have an exciting opportunity for you!Position: Automotive Sales PersonLocation:Kia of Vacaville
Vacaville, CaJob Type:Full-time About Us:At Kia of Vacaville, we pride ourselves on offering an extensive range of top-quality vehicles and providing exceptional customer service. With a strong reputation in the automotive industry, we are dedicated to helping our customers find the perfect vehicle to meet their needs. We are looking for enthusiastic and driven individuals to join our sales team and contribute to our ongoing success.Responsibilities:
Greet and assist customers in a friendly and professional manner
Understand and meet customer needs by recommending suitable vehicles
Conduct test drives and demonstrate vehicle features
Negotiate pricing and close sales deals
Maintain an up-to-date knowledge of our inventory and the latest automotive trends
Build and maintain strong relationships with customers to encourage repeat business
Achieve monthly sales targets and contribute to the overall sales goals of the dealership
Complete all necessary paperwork and documentation accurately and efficiently
Requirements:
Previous experience in automotive sales or a related field
Excellent communication and interpersonal skills
Strong negotiation and closing skills
Ability to work in a fast-paced environment and handle multiple tasks
High level of self-motivation and a strong drive for success
Basic computer skills and familiarity with CRM software
Valid driver's license and a clean driving record
High school diploma or equivalent (college degree preferred)
Benefits:
Competitive salary and commission structure
Comprehensive health, dental, and vision insurance
401(k) retirement plan with company match
Opportunities for career advancement and professional development
Employee discounts on vehicles and services
Supportive and dynamic work environment
Join us at Kia of Vacaville and drive your success forward!
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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North Bay Hyundai-Accounting Associate/AR
Wise Auto Group job in Petaluma, CA
Job Description
Qualifications:
Must be at least 18 years old
Valid Driver's License
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
High school diploma or GED preferred.
Helpful attitude and friendly demeanor
Able to carefully deal with confidential information.
Professional and dependable
Computer and internet skills, including Microsoft Office suite
Extremely detail oriented
Excellent customer service skills
Positive attitude
Quick learner
Maintains a professional appearance.
Education:
High school Diploma or equivalent
Time Keeping Requirements:
This position is expected to clock in and out for each work shift. There is also an expectation to take a minimum of 30 minutes unpaid meal break before the 5th hour of each shift. If working more than 12 hours in a day, an additional 30-minute unpaid meal break when working more than 12 hours in a day. The second meal break must be taken before the 10th hour in each 12-hour shift.
Physical Requirements:
The position is based in a normal automotive dealership environment. Occasional physical activity such as reaching below and above shoulder level, kneeling, bending, squatting and stooping to inspect repairs, and lifting and carrying objects over 25lbs. There may be potential exposure to fumes, chemicals, dust, along with high levels of noise. The noise level in the work environment is usually moderately noisy. The position will experience frequent sedentary work, in an office environment. The employee must have visual acuity to determine the accuracy and thoroughness of the work assigned. While performing the duties of this job, the employee may occasionally work near moving mechanical parts or in outside weather conditions. The employee may occasionally be exposed to wet and/or humid conditions, fumes, toxic or caustic chemicals. Subject to weather conditions both inside and outside.
POSITION SUMMARY
Essential Duties and Responsibilities:
Receipt in all AR checks daily
Prioritize aging receivable follow ups
Review COD vendors
Review with service and parts manager weekly on COD vendors for assistance in collecting
Mail out AR statements by 1st of each month
Send 90+ day vendors to collections
Work closely with AP for past due vendors to net payment
Daily bank deposits and reconciliation
Post daily parts and miscellaneous invoices
Two-day month end parts statement reconciliation
Post daily new and used inventory
Process dealer trade/wholesale transfers paperwork
Weekly inventory audit
Month end inventory count and AR report
Monitor and review schedules daily
TITLE: Accounting Associate
STATUS: Full-Time, Regular
CLASSIFICATION: Hourly; FLSA Non-Exempt
WORK HOURS: Varies According to Business Need
REPORTS TO: Office Manager
PAY RATE: $19/HR-$22/HR
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Service Technician
Wise Auto Group job in Vacaville, CA
Job Description
Nissan of Vacaville is looking to add a new Automotive Technician to their team. This person will be accountable for repairing vehicles and their ongoing maintenance for our loyal customers.
The ideal candidate will have previous automotive experience working with a variety of engines, be a reliable employee, exhibit teamwork, and add value to our organization.
Responsibilities:
Perform routine maintenance - Tasks include oil changes, tire rotations, transmission flushes, air conditioner re-charges, front end alignments, inspections, battery installations, and headlight/taillight installations.
Conduct diagnostic procedures - Includes extensive diagnostic inventory to determine the sources of customer's problems and provide accurate repair recommendations.
Manage paperwork - Maintain legible and accurate paperwork for both the customer and our records.
Maintain cleanliness - Ensure the work environment is clean and safe to ensure equipment longevity and workplace safety.
Requirements:
● High School Diploma or GED
● An ASE certification from a trade or technical school in automotive or engineering is desirable for this position.
● 3+ years of service technician experience
● Knowledge of diagnostic tools and equipment a must
● Willingness to participate in in-house training
● Ability to operate all auto repair tools
● Excellent listening and communication skills
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Finance Manager
Wise Auto Group job in Vallejo, CA
Job DescriptionPresent and sell finance & insurance products, including extended warranties, service contracts, GAP, and protection packages. Ensure compliance with all federal, state, and local laws (including F&I, lending, and privacy regulations). Review and verify accuracy of all finance documents before finalizing delivery.
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Automotive Service BDC Call Agent
Wise Auto Group job in Vacaville, CA
Job Description
📞 Automotive Service BDC Call Agent Company: Mazda of Vacaville Employment Type: Full-Time
Join the Mazda of Vacaville Team! Mazda of Vacaville is seeking an energetic and customer-focused Service BDC Call Agent to support our fast-paced service department. If you enjoy helping people, communicating clearly, and working in a dynamic environment, this is an excellent opportunity to grow with a respected dealership.
✨ Responsibilities
Answer inbound service calls and assist customers with professionalism and enthusiasm
Make outbound calls to schedule service appointments and follow up with customers
Provide basic service information, maintenance reminders, and recall updates
Document all customer interactions accurately in the CRM system
Work closely with service advisors and management to ensure a seamless customer experience
Achieve daily/weekly call and appointment-setting goals
⭐ What We're Looking For
Strong communication and phone skills
Positive, customer-first attitude
Ability to multitask and stay organized
Basic computer and CRM proficiency (training provided)
Dependable, punctual, and team-oriented
Bilingual is a plus
Prior automotive or BDC experience is helpful but not required
💵 Pay & Benefits
$18-$22 per hour (depending on experience)
Potential for bonuses
Medical, dental, and vision available (if applicable)
Paid time off & holiday pay
Employee discounts on service, parts, and vehicles
Matching 401(k) after one year of employment
Ongoing training and advancement opportunities
📨 How to Apply
Send your resume to ****************************
OR call ************ to schedule an interview
OR apply online at mazdavacaville.com
You may also apply in person at Mazda of Vacaville, 580 Orange Dr, Vacaville, CA
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Easy ApplyLot Attendent
Wise Auto Group job in Vacaville, CA
Job DescriptionLot Attendant / Lot Porter
Hyundai of Vacaville - Vacaville, CA
Job Type: Full-Time Pay Range: $17.00 - $20.00 per hour (DOE)
Compensation complies with California Equal Pay Act. Overtime and meal/rest period premiums will be paid in accordance with California law.
About Us
At Hyundai of Vacaville, part of Wise Automotive Group, we are committed to delivering a first-class and transparent dealership experience. Our Lot Attendants/Porters are an essential part of our team, ensuring our inventory and facilities reflect the professional, customer-focused image we strive for every day.
Responsibilities
Maintain a clean and organized lot by moving, parking, and retrieving vehicles safely.
Assist with vehicle deliveries and dealer trades.
Wash, vacuum, and fuel vehicles as needed.
Check vehicles for damage and document condition reports.
Ensure customer parking and service areas are neat, safe, and customer-ready.
Provide light janitorial or facility upkeep as assigned.
Follow all dealership safety policies and California OSHA guidelines.
Qualifications
Valid California Driver's License with a clean driving record.
Ability to drive manual and automatic transmissions preferred.
Reliable, punctual, and able to work outdoors in varying weather conditions.
Strong attention to detail and safety.
Must be at least 18 years old (per insurance requirements).
Benefits
Competitive hourly pay with overtime opportunities.
Paid sick leave (per California Healthy Workplaces/Healthy Families Act).
Paid training and advancement opportunities within Wise Automotive Group.
Health, dental, and vision benefits available after eligibility period.
Employee vehicle purchase discounts.
Schedule
Full-time, 40 hours per week.
Availability to work weekends and evenings as needed.
Overtime may be required at month-end or peak business times (with OT pay).
Equal Opportunity Employer
Hyundai of Vacaville is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected category under California and federal law.
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