Customer Service Representative
Wizix Technology Group, Inc. job in Fresno, CA
Job Description
If you are dependable, hard-working, and looking to join a team providing excellent customer service to our clients, we want to talk with you!
WiZiX Technology Group - Customer Service Representative
We are looking for a friendly, detail-oriented Customer Service Representative to join our service team at our Fresno location. In this role, you will be the first point of contact for customers calling about copier service needs and supply orders. You will coordinate service dispatch, process supply requests, and ensure that every customer receives prompt, professional assistance.
Job Responsibilities
Answer inbound service and supply calls from customers regarding copier/printer equipment.
Process and track supply orders, including toner and maintenance kits.
Create and dispatch service tickets to field technicians based on urgency and location.
Provide basic troubleshooting assistance to help customers resolve minor issues over the phone.
Maintain accurate records of customer interactions and service history in our system.
Follow up to ensure customer satisfaction and timely resolution of all requests.
Monitor incoming low toner notifications from our various cloud systems
Requirements and Skills
High school diploma or equivalent; some college preferred.
Previous customer service or call center experience, ideally in office equipment, copier, or related technology industries.
Strong communication skills-both verbal and written-with a professional phone manner.
Ability to multitask, stay organized, and handle high call volumes.
Proficient with Microsoft Office and CRM/dispatch software (experience with e-automate or similar is a plus).
Positive attitude and a team player.
At WiZiX Technology Group, we promote a culture of growth and believe that each employee can make a difference-no matter your role or level of experience.
Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals. Certifications and on-the-job training are provided as well as career development and opportunities for promotion.
About WiZiX:
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.
At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.
Delivery Driver
Wizix Technology Group, Inc. job in Roseville, CA
Job Description
If you are dependable, hard-working, and looking to join a team providing excellent customer service to our clients, we want to talk with you!
WiZiX Technology Group - Delivery Driver
We are looking for a qualified candidate to deliver, set-up, and install equipment (copier/printer/fax). Good communication skills, a valid driver's license with a clean DMV record, and stable work history with verifiable references are required. Some lifting necessary.
Job Responsibilities
Load, unload, deliver copiers and copier products
Follow routes and time schedule
Operate and inspect a delivery box truck
Maintain a high level of professionalism and customer service
Accurately match outbound/inbound products to paperwork
Assist in unboxing and help setting up copiers and copier products
General warehouse work
Requirements and Skills
Strong self-motivator, independent worker
Must have a clean driving record and pass a background check
Strong stable work history
Lifting will be necessary
Must be able to lift and/or move up to 50 pounds, walk up and down stairs, bend down, stoop, kneel, crouch, and work at floor level, and walk long distances.
At WiZiX Technology Group, we promote a culture of growth and believe that each employee can make a difference-no matter your role or level of experience.
Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals. Certifications and on-the-job training are provided as well as career development and opportunities for promotion.
About WiZiX:
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.
At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.
Sales Administrator
Wizix Technology Group, Inc. job in Roseville, CA
Job Description
Sales Administrator
The Sales Administrator ensures the efficient day-to-day operation of sales orders and invoices. This role provides auxiliary support for sales representatives, managing and organizing important information related to all sales orders. This role provides a high level of support to sales representatives and contributes to the quality of customer service and the achievement of sales targets.
Sales Administrator Responsibilities:
Review sales orders for accuracy and addressing any issues.
Sales Commission Administration.
Responsible for setting up new sales reps into databases, internal systems and manufacturers logins.
Data Administration, including pricing updates, verifying customer information, updating changes, reviewing lease rates, transferring accounts.
Review and process pricing request from sales representatives.
Assisting Rep's with request for proposal process.
Update monthly manufacturer promotions/rebates and lease rate promotions.
Updates databases with most recent promotions and rebates.
Managing lease portfolio updates.
Attend sales meetings.
Collaborate with operations/sales order teams to identify process issues.
Provide input for process and procedure improvements.
Provide support to sales representatives.
Review and process deals in SSK for processing.
Qualifications:
Previous administrative support and customer service experience required.
Self-starter with ability to work with minimal supervision.
Excellent Customer Service and Communication Skills.
Ability to work independently and possess strong organizational skills.
Proficient with Microsoft Office and database management.
About WiZiX:
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.
At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.
Purchaser - Parts Specialist
Wizix Technology Group, Inc. job in Fresno, CA
Job Description
If you are dependable, hard-working, and looking to join a team providing excellent customer service to our clients, we want to talk with you!
WiZiX Technology Group - Purchaser - Parts Specialist
We are looking for a qualified candidate to manage day-to-day parts and supplies procurement, inventory control, and order tracking. You'll play a key role in keeping our service operations running smoothly by ensuring parts and supplies arrive to technicians and customers on time.
Job Responsibilities
Source and purchase OEM and compatible parts, toner, developer and consumables for Kyocera, Ricoh, Toshiba, Brother, and other major MFP brands.
Manage and maintain optimal inventory levels to support field technicians and reduce machine downtime.
Track order status, monitor backorders, and proactively communicate with service and warehouse teams.
Research substitute parts and cost-saving alternatives while maintaining quality standards.
Collaborate with the supplies orders team to prioritize urgent orders for customers.
Analyze inventory and vendor stock to determine optimal order fulfillment (drop ship vs. warehouse ship) for each order.
Manage warehouse space by regularly mapping new bin locations for changing parts and supplies inventory levels.
General warehouse work.
Requirements and Skills
Experience with Excel and data management inside a business management system (eAutomate, SAP, NetSuite, etc.) is a plus
Strong team player with excellent communication skills
Preferred familiarity with OEM vs remanufactured parts and MFP consumables
Must have a clean driving record and pass a background check
Strong stable work history
Must be able to lift and/or move up to 50 pounds, walk up and down stairs, bend down, stoop, kneel, crouch, and work at floor level, and walk long distances.
At WiZiX Technology Group, we promote a culture of growth and believe that each employee can make a difference-no matter your role or level of experience.
Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals. Certifications and on-the-job training are provided as well as career development and opportunities for promotion.
About WiZiX:
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.
At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.
Field Services Technician (San Francsico)
Wizix Technology Group, Inc. job in Bodega Bay, CA
Job Description
If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you! We are looking for experienced technicians.
WiZiX Technology Group - Field Service Technician
We are looking for a qualified candidate responsible for a full range of repairs and service procedures on copiers/printers. Good communication skills, a valid driver's license with a clean DMV record, and stable work history with verifiable references are required. Some lifting necessary.
Job Responsibilities:
Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
Providing high-quality technical support to our customer base
Communicating with customers to ensure satisfaction
Developing options to solve unusual problems
Managing time, resources and territorial considerations
Qualifications:
Mechanical and Electrical Mindset
IT literate
Experience and training with Toshiba, Ricoh, Savin, Kyocera, Brother, Lexmark, and other manufacturers is desired
Production experience is a plus
Strong computer knowledge
We promote a culture of growth and believe that each employee can make a difference-no matter your role or level of experience.
Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals.
Among our company goals, we aim to be a long-term employer. That means providing our team with the training and certification they need to keep up with the fast-changing technology our office machines, devices and software employ.
About WiZiX:
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.
At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.
Shop Set-Up Technician/Delivery Driver
Wizix Technology Group, Inc. job in San Jose, CA
Job Description
If you are dependable, hard-working, and looking to join a team providing excellent customer service to our clients, we want to talk with you!
WiZiX Technology Group - Shop Set-Up/Delivery Driver
The Set-Up/Delivery Driver is a hybrid role and responsible for ensuring that equipment is set up, works properly, clean, and conforms with company quality, quantity, and efficiency standards. As the Set-Up Technician, you will be accountable for setting up equipment to specification levels defined in customer contract, implement quality assurance measures that are aligned with our integrity, work with team members from all departments, adapt as delivery schedules change and receipt of equipment and parts is delayed, support a culture that is positive and compassionate, and be a proud steward of WiZiX for our customers, our company, and our community.
This role will deliver, set-up, and install equipment (copier/printer/fax) to our customers. Good communication skills, a valid driver's license with a clean DMV record, and stable work history with verifiable references are required. Some lifting necessary.
ESSENTIAL FUNCTIONS include the following:
Set-up and operate tools according to instructions, specifications, and standard charts
Study equipment model manuals, work orders, and other specifications to ensure proper set-up sequence is followed
Places and secures workpieces in proper locations, holding devices, and other appropriate surfaces
Properly assembles equipment and ensures accessories are attached appropriately
Observes each machine to verify quality performance
Sets and adjusts necessary configurations for equipment operation
Used machines are properly cleaned to company standards prior to delivery
Assist supplies and equipment delivery team as needed
Performs other related duties as assigned
Load, unload, deliver copiers and copier products
Follow routes and time schedule
Operate and inspect a delivery box truck
Maintain a high level of professionalism and customer service
Accurately match outbound/inbound products to paperwork
Assist in unboxing and help setting up copiers and copier products
General warehouse work
SKILLS:
Excellent interpersonal and communication skills
Working knowledge of inventory management software
Strong Problem-Solving Ability
High Attention to Detail
Ability to multi-task
Strong analytical skills for data assessment and forecasting
Ability to work in a team environment in high pressure situations
Fluent in English (oral and written), other languages a plus
Strong character, sound judgement, a level head, and critical thinking
Maintain a respectful workplace attitude and environment
About WiZiX:
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.
At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.
B2B Sales Executive - San Jose
Wizix Technology Group, Inc. job in San Jose, CA
Job Description
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in the Bay Area, Central/Northern California and Nevada.
WiZiX is hiring a B2B Sales Representative for our San Jose sales team, and surrounding region. Locally Based Candidates.
Our Sales Representatives are excited by the idea of getting out from behind a desk, getting in front of local businesses, and experiencing the world of business firsthand. We are looking for entrepreneurial candidates who take pride in the measurable results of their work- from savings in their client's bottom line and individual contributions to the sales team goals. They desire constant learning and development and will be able to manage themselves and their time very effectively.
Job Duties:
Sell WiZiX's products and services through a consultative outside B2B sales approach
Attend Monthly Sales Meetings at the office
Attend various company outings
Ongoing prospecting for new client growth
Write proposals and negotiate terms of contracts
Manage clients and prospects within CRM
Build long-term relationships with clients
Competent computer skills
Qualifications:
A high level of energy and commitment to achieving sales goals in a dynamic environment
Strong communication, negotiation and interpersonal skills
Prospecting and presentation skills
Self-motivated with a results-driven approach
Desire to grow a career with WiZiX
Ability to work on your own initiative and as part of a team
Competent computer skills
Why WiZiX?:
Competitive compensation plan, including base salary plus commission and bonuses
Outstanding benefits package
Simple IRA plan
Trips, awards, group events, and team-building events
PTO, Vacation, and Sick Leave
On-going Training and Improvement of sales skill sets
Things We Are Looking For:
The ideal candidate will possess an entrepreneurial mindset with excellent communication skills, a high level of energy, a positive attitude, and a competitive drive to be the best. Ideal candidates are also passionate, adaptable, resourceful, highly dependable, and embrace technological innovation.
About WiZiX:
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.
At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.
Customer Service Representative
Wizix Technology Group job in Fresno, CA
If you are dependable, hard-working, and looking to join a team providing excellent customer service to our clients, we want to talk with you!
WiZiX Technology Group - Customer Service Representative
We are looking for a friendly, detail-oriented Customer Service Representative to join our service team at our Fresno location. In this role, you will be the first point of contact for customers calling about copier service needs and supply orders. You will coordinate service dispatch, process supply requests, and ensure that every customer receives prompt, professional assistance.
Job Responsibilities
Answer inbound service and supply calls from customers regarding copier/printer equipment.
Process and track supply orders, including toner and maintenance kits.
Create and dispatch service tickets to field technicians based on urgency and location.
Provide basic troubleshooting assistance to help customers resolve minor issues over the phone.
Maintain accurate records of customer interactions and service history in our system.
Follow up to ensure customer satisfaction and timely resolution of all requests.
Monitor incoming low toner notifications from our various cloud systems
Requirements and Skills
High school diploma or equivalent; some college preferred.
Previous customer service or call center experience, ideally in office equipment, copier, or related technology industries.
Strong communication skills-both verbal and written-with a professional phone manner.
Ability to multitask, stay organized, and handle high call volumes.
Proficient with Microsoft Office and CRM/dispatch software (experience with e-automate or similar is a plus).
Positive attitude and a team player.
At WiZiX Technology Group, we promote a culture of growth and believe that each employee can make a difference-no matter your role or level of experience.
Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals. Certifications and on-the-job training are provided as well as career development and opportunities for promotion.
About WiZiX:
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.
At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.
Auto-ApplyDelivery Driver
Wizix Technology Group, Inc. job in Fresno, CA
Job Description
If you are dependable, hard-working, and looking to join a team providing excellent customer service to our clients, we want to talk with you!
WiZiX Technology Group - Delivery Driver
We are looking for a qualified candidate to deliver, set-up, and install equipment (copier/printer/fax). Good communication skills, a valid driver's license with a clean DMV record, and stable work history with verifiable references are required. Some lifting necessary.
Job Responsibilities
Load, unload, deliver copiers and copier products
Follow routes and time schedule
Operate and inspect a delivery box truck
Maintain a high level of professionalism and customer service
Accurately match outbound/inbound products to paperwork
Assist in unboxing and help setting up copiers and copier products
General warehouse work
Requirements and Skills
Strong self-motivator, independent worker
Must have a clean driving record and pass a background check
Strong stable work history
Lifting will be necessary
Must be able to lift and/or move up to 50 pounds, walk up and down stairs, bend down, stoop, kneel, crouch, and work at floor level, and walk long distances.
At WiZiX Technology Group, we promote a culture of growth and believe that each employee can make a difference-no matter your role or level of experience.
Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals. Certifications and on-the-job training are provided as well as career development and opportunities for promotion.
About WiZiX:
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.
At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.
Lease & Sales Support Administrator
Wizix Technology Group, Inc. job in Roseville, CA
Job Description
Do you like the versatility of juggling multiple tasks at once, being a resource for customers that have questions, and have an excellent work ethic? Multi-tasking is important to us, as well as attention to detail. If you have customer service experience, have a positive attitude, and enjoy working with people in a fast-paced environment, we want to talk to you!
Our fast-paced headquarters office is seeking a Lease Administrator in Roseville, CA. Our ideal candidate will be detail-oriented, have experience with problem-solving, and can meet urgent deadlines while maintaining accuracy.
As a Lease administrator, your responsibilities will include, but are not limited to:
Invoice all types of equipment orders, cash sales, leases, exchanges, loaners, rentals in a timely and efficient manner
Review incoming sales documentation for accuracy and completeness
Credit application entry and document upload
Maintain Sales Orders workflow through our Docuware program
Review of lease funding packages to ensure valid signatures, payment/rate structures, equipment configuration and all credit approval requirements
Work closely with the leasing partners to clarify funding requirements, build accurate funding packages, and ensure timely receipt of funding
Provide Lease Buyout/Upgrade/Return information to Sales Personnel as well as all customers facing buyouts
Act as a liaison between Sales Personnel, Customer, and leasing company
Advise Sales Personnel on missing Return Authorizations and Letters of Intent for Leasing Company
Support Logistics Team with lease return issues
Maintaining All Return Authorizations and Letter of Intent for Leasing Company
Type Lease Documents, Schedule A, Addendums, and Funding Worksheets
Prepare and/or update the daily sales report
Maintain and complete sales commissions
Understanding of our different data bases and how to utilize them for your daily responsibilities
Skills Required:
2-3 years of accounting and/or administrative experience
Organizational skills and the ability to meet deadlines
Must be able to communicate well with high attention to detail, and problem-solving skills in a fast-paced environment
Must be Microsoft Windows, Excel, Word, and spreadsheet proficient
Excellent follow through skills
Solid job tenure and work ethic
Must be capable of working independently as well as part of the team
Strong Initiative and take pride in work
At WiZiX Technology Group, we promote a culture of growth and believe that each employee can make a difference, no matter your role or level of experience.
Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals.
About WiZiX:
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.
At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.
Field Services Technician (Fresno)
Wizix Technology Group, Inc. job in Fresno, CA
Job Description
If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you! We are looking for experienced technicians.
WiZiX Technology Group - Field Service Technician
We are looking for a qualified candidate responsible for a full range of repairs and service procedures on copiers/printers. Good communication skills, a valid driver's license with a clean DMV record, and stable work history with verifiable references are required. Some lifting necessary.
Job Responsibilities:
Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
Providing high-quality technical support to our customer base
Communicating with customers to ensure satisfaction
Developing options to solve unusual problems
Managing time, resources and territorial considerations
Qualifications:
Mechanical and Electrical Mindset
IT literate
Experience and training with Toshiba, Ricoh, Savin, Kyocera, Brother, Lexmark, and other manufacturers is desired
Production experience is a plus
Strong computer knowledge
We promote a culture of growth and believe that each employee can make a difference-no matter your role or level of experience.
Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals.
Among our company goals, we aim to be a long-term employer. That means providing our team with the training and certification they need to keep up with the fast-changing technology our office machines, devices and software employ.
About WiZiX:
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.
At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.
Shop Set-Up Technician/Delivery Driver
Wizix Technology Group job in San Jose, CA
If you are dependable, hard-working, and looking to join a team providing excellent customer service to our clients, we want to talk with you!
WiZiX Technology Group - Shop Set-Up/Delivery Driver
The Set-Up/Delivery Driver is a hybrid role and responsible for ensuring that equipment is set up, works properly, clean, and conforms with company quality, quantity, and efficiency standards. As the Set-Up Technician, you will be accountable for setting up equipment to specification levels defined in customer contract, implement quality assurance measures that are aligned with our integrity, work with team members from all departments, adapt as delivery schedules change and receipt of equipment and parts is delayed, support a culture that is positive and compassionate, and be a proud steward of WiZiX for our customers, our company, and our community.
This role will deliver, set-up, and install equipment (copier/printer/fax) to our customers. Good communication skills, a valid driver's license with a clean DMV record, and stable work history with verifiable references are required. Some lifting necessary.
ESSENTIAL FUNCTIONS include the following:
Set-up and operate tools according to instructions, specifications, and standard charts
Study equipment model manuals, work orders, and other specifications to ensure proper set-up sequence is followed
Places and secures workpieces in proper locations, holding devices, and other appropriate surfaces
Properly assembles equipment and ensures accessories are attached appropriately
Observes each machine to verify quality performance
Sets and adjusts necessary configurations for equipment operation
Used machines are properly cleaned to company standards prior to delivery
Assist supplies and equipment delivery team as needed
Performs other related duties as assigned
Load, unload, deliver copiers and copier products
Follow routes and time schedule
Operate and inspect a delivery box truck
Maintain a high level of professionalism and customer service
Accurately match outbound/inbound products to paperwork
Assist in unboxing and help setting up copiers and copier products
General warehouse work
SKILLS:
Excellent interpersonal and communication skills
Working knowledge of inventory management software
Strong Problem-Solving Ability
High Attention to Detail
Ability to multi-task
Strong analytical skills for data assessment and forecasting
Ability to work in a team environment in high pressure situations
Fluent in English (oral and written), other languages a plus
Strong character, sound judgement, a level head, and critical thinking
Maintain a respectful workplace attitude and environment
About WiZiX:
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.
At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.
Auto-ApplyPurchaser - Parts Specialist
Wizix Technology Group job in Fresno, CA
If you are dependable, hard-working, and looking to join a team providing excellent customer service to our clients, we want to talk with you!
WiZiX Technology Group - Purchaser - Parts Specialist
We are looking for a qualified candidate to manage day-to-day parts and supplies procurement, inventory control, and order tracking. You'll play a key role in keeping our service operations running smoothly by ensuring parts and supplies arrive to technicians and customers on time.
Job Responsibilities
Source and purchase OEM and compatible parts, toner, developer and consumables for Kyocera, Ricoh, Toshiba, Brother, and other major MFP brands.
Manage and maintain optimal inventory levels to support field technicians and reduce machine downtime.
Track order status, monitor backorders, and proactively communicate with service and warehouse teams.
Research substitute parts and cost-saving alternatives while maintaining quality standards.
Collaborate with the supplies orders team to prioritize urgent orders for customers.
Analyze inventory and vendor stock to determine optimal order fulfillment (drop ship vs. warehouse ship) for each order.
Manage warehouse space by regularly mapping new bin locations for changing parts and supplies inventory levels.
General warehouse work.
Requirements and Skills
Experience with Excel and data management inside a business management system (eAutomate, SAP, NetSuite, etc.) is a plus
Strong team player with excellent communication skills
Preferred familiarity with OEM vs remanufactured parts and MFP consumables
Must have a clean driving record and pass a background check
Strong stable work history
Must be able to lift and/or move up to 50 pounds, walk up and down stairs, bend down, stoop, kneel, crouch, and work at floor level, and walk long distances.
At WiZiX Technology Group, we promote a culture of growth and believe that each employee can make a difference-no matter your role or level of experience.
Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals. Certifications and on-the-job training are provided as well as career development and opportunities for promotion.
About WiZiX:
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.
At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.
Auto-ApplyB2B Sales Executive - San Jose
Wizix Technology Group job in San Jose, CA
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in the Bay Area, Central/Northern California and Nevada.
WiZiX is hiring a B2B Sales Representative for our San Jose sales team, and surrounding region. Locally Based Candidates.
Our Sales Representatives are excited by the idea of getting out from behind a desk, getting in front of local businesses, and experiencing the world of business firsthand. We are looking for entrepreneurial candidates who take pride in the measurable results of their work- from savings in their client's bottom line and individual contributions to the sales team goals. They desire constant learning and development and will be able to manage themselves and their time very effectively.
Job Duties:
Sell WiZiX's products and services through a consultative outside B2B sales approach
Attend Monthly Sales Meetings at the office
Attend various company outings
Ongoing prospecting for new client growth
Write proposals and negotiate terms of contracts
Manage clients and prospects within CRM
Build long-term relationships with clients
Competent computer skills
Qualifications:
A high level of energy and commitment to achieving sales goals in a dynamic environment
Strong communication, negotiation and interpersonal skills
Prospecting and presentation skills
Self-motivated with a results-driven approach
Desire to grow a career with WiZiX
Ability to work on your own initiative and as part of a team
Competent computer skills
Why WiZiX?:
Competitive compensation plan, including base salary plus commission and bonuses
Outstanding benefits package
Simple IRA plan
Trips, awards, group events, and team-building events
PTO, Vacation, and Sick Leave
On-going Training and Improvement of sales skill sets
Things We Are Looking For:
The ideal candidate will possess an entrepreneurial mindset with excellent communication skills, a high level of energy, a positive attitude, and a competitive drive to be the best. Ideal candidates are also passionate, adaptable, resourceful, highly dependable, and embrace technological innovation.
About WiZiX:
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.
At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.
Auto-ApplyDelivery Driver
Wizix Technology Group job in Fresno, CA
If you are dependable, hard-working, and looking to join a team providing excellent customer service to our clients, we want to talk with you!
WiZiX Technology Group - Delivery Driver
We are looking for a qualified candidate to deliver, set-up, and install equipment (copier/printer/fax). Good communication skills, a valid driver's license with a clean DMV record, and stable work history with verifiable references are required. Some lifting necessary.
Job Responsibilities
Load, unload, deliver copiers and copier products
Follow routes and time schedule
Operate and inspect a delivery box truck
Maintain a high level of professionalism and customer service
Accurately match outbound/inbound products to paperwork
Assist in unboxing and help setting up copiers and copier products
General warehouse work
Requirements and Skills
Strong self-motivator, independent worker
Must have a clean driving record and pass a background check
Strong stable work history
Lifting will be necessary
Must be able to lift and/or move up to 50 pounds, walk up and down stairs, bend down, stoop, kneel, crouch, and work at floor level, and walk long distances.
At WiZiX Technology Group, we promote a culture of growth and believe that each employee can make a difference-no matter your role or level of experience.
Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals. Certifications and on-the-job training are provided as well as career development and opportunities for promotion.
About WiZiX:
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.
At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.
Auto-ApplySales Administrator
Wizix Technology Group job in Roseville, CA
The Sales Administrator ensures the efficient day-to-day operation of sales orders and invoices. This role provides auxiliary support for sales representatives, managing and organizing important information related to all sales orders. This role provides a high level of support to sales representatives and contributes to the quality of customer service and the achievement of sales targets.
Sales Administrator Responsibilities:
Review sales orders for accuracy and addressing any issues.
Sales Commission Administration.
Responsible for setting up new sales reps into databases, internal systems and manufacturers logins.
Data Administration, including pricing updates, verifying customer information, updating changes, reviewing lease rates, transferring accounts.
Review and process pricing request from sales representatives.
Assisting Rep's with request for proposal process.
Update monthly manufacturer promotions/rebates and lease rate promotions.
Updates databases with most recent promotions and rebates.
Managing lease portfolio updates.
Attend sales meetings.
Collaborate with operations/sales order teams to identify process issues.
Provide input for process and procedure improvements.
Provide support to sales representatives.
Review and process deals in SSK for processing.
Qualifications:
Previous administrative support and customer service experience required.
Self-starter with ability to work with minimal supervision.
Excellent Customer Service and Communication Skills.
Ability to work independently and possess strong organizational skills.
Proficient with Microsoft Office and database management.
About WiZiX:
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.
At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.
Auto-ApplyField Services Technician (Fresno)
Wizix Technology Group job in Fresno, CA
If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you! We are looking for experienced technicians.
WiZiX Technology Group - Field Service Technician
We are looking for a qualified candidate responsible for a full range of repairs and service procedures on copiers/printers. Good communication skills, a valid driver's license with a clean DMV record, and stable work history with verifiable references are required. Some lifting necessary.
Job Responsibilities:
Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
Providing high-quality technical support to our customer base
Communicating with customers to ensure satisfaction
Developing options to solve unusual problems
Managing time, resources and territorial considerations
Qualifications:
Mechanical and Electrical Mindset
IT literate
Experience and training with Toshiba, Ricoh, Savin, Kyocera, Brother, Lexmark, and other manufacturers is desired
Production experience is a plus
Strong computer knowledge
We promote a culture of growth and believe that each employee can make a difference-no matter your role or level of experience.
Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals.
Among our company goals, we aim to be a long-term employer. That means providing our team with the training and certification they need to keep up with the fast-changing technology our office machines, devices and software employ.
About WiZiX:
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.
At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.
Auto-ApplyB2B Sales Executive - Fresno
Wizix Technology Group, Inc. job in Fresno, CA
Job Description
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
WiZiX is hiring a B2B Sales Representative for our Fresno sales team, and surrounding region.
Our Sales Representatives are excited by the idea of getting out from behind a desk, getting in front of local businesses, and experiencing the world of business firsthand. We are looking for entrepreneurial candidates who take pride in the measurable results of their work- from savings in their client's bottom line and individual contributions to the sales team goals. They desire constant learning and development and will be able to manage themselves and their time very effectively.
Job Duties:
Sell WiZiX's products and services through a consultative outside B2B sales approach
Attend Monthly Sales Meetings at the office
Attend various company outings
Ongoing prospecting for new client growth
Write proposals and negotiate terms of contracts
Manage clients and prospects within CRM
Build long-term relationships with clients
Competent computer skills
Qualifications:
A high level of energy and commitment to achieving sales goals in a dynamic environment
Strong communication, negotiation and interpersonal skills
Prospecting and presentation skills
Self-motivated with a results-driven approach
Desire to grow a career with WiZiX
Ability to work on your own initiative and as part of a team
Competent computer skills
Why WiZiX?:
Competitive compensation plan, including base salary plus commission and bonuses
Outstanding benefits package
Simple IRA plan
Trips, awards, group events, and team-building events
PTO, Vacation, and Sick Leave
On-going Training and Improvement of sales skill sets
Things We Are Looking For:
The ideal candidate will possess an entrepreneurial mindset with excellent communication skills, a high level of energy, a positive attitude and a competitive drive to be the best. Ideal candidates are also passionate, adaptable, resourceful, highly dependable, and embrace technological innovation.
About WiZiX:
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.
At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.
Lease & Sales Support Administrator
Wizix Technology Group job in Roseville, CA
Do you like the versatility of juggling multiple tasks at once, being a resource for customers that have questions, and have an excellent work ethic? Multi-tasking is important to us, as well as attention to detail. If you have customer service experience, have a positive attitude, and enjoy working with people in a fast-paced environment, we want to talk to you!
Our fast-paced headquarters office is seeking a Lease Administrator in Roseville, CA. Our ideal candidate will be detail-oriented, have experience with problem-solving, and can meet urgent deadlines while maintaining accuracy.
As a Lease administrator, your responsibilities will include, but are not limited to:
Invoice all types of equipment orders, cash sales, leases, exchanges, loaners, rentals in a timely and efficient manner
Review incoming sales documentation for accuracy and completeness
Credit application entry and document upload
Maintain Sales Orders workflow through our Docuware program
Review of lease funding packages to ensure valid signatures, payment/rate structures, equipment configuration and all credit approval requirements
Work closely with the leasing partners to clarify funding requirements, build accurate funding packages, and ensure timely receipt of funding
Provide Lease Buyout/Upgrade/Return information to Sales Personnel as well as all customers facing buyouts
Act as a liaison between Sales Personnel, Customer, and leasing company
Advise Sales Personnel on missing Return Authorizations and Letters of Intent for Leasing Company
Support Logistics Team with lease return issues
Maintaining All Return Authorizations and Letter of Intent for Leasing Company
Type Lease Documents, Schedule A, Addendums, and Funding Worksheets
Prepare and/or update the daily sales report
Maintain and complete sales commissions
Understanding of our different data bases and how to utilize them for your daily responsibilities
Skills Required:
2-3 years of accounting and/or administrative experience
Organizational skills and the ability to meet deadlines
Must be able to communicate well with high attention to detail, and problem-solving skills in a fast-paced environment
Must be Microsoft Windows, Excel, Word, and spreadsheet proficient
Excellent follow through skills
Solid job tenure and work ethic
Must be capable of working independently as well as part of the team
Strong Initiative and take pride in work
At WiZiX Technology Group, we promote a culture of growth and believe that each employee can make a difference, no matter your role or level of experience.
Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals.
About WiZiX:
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.
At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.
Auto-ApplyField Services Technician (Santa Rosa)
Wizix Technology Group, Inc. job in Santa Rosa, CA
Job Description
If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you! We are looking for experienced technicians.
WiZiX Technology Group - Field Service Technician
We are looking for a qualified candidate responsible for a full range of repairs and service procedures on copiers/printers. Good communication skills, a valid driver's license with a clean DMV record, and stable work history with verifiable references are required. Some lifting necessary.
Job Responsibilities:
Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
Providing high-quality technical support to our customer base
Communicating with customers to ensure satisfaction
Developing options to solve unusual problems
Managing time, resources and territorial considerations
Qualifications:
Mechanical and Electrical Mindset
IT literate
Experience and training with Toshiba, Ricoh, Savin, Kyocera, Brother, Lexmark, and other manufacturers is desired
Production experience is a plus
Strong computer knowledge
We promote a culture of growth and believe that each employee can make a difference-no matter your role or level of experience.
Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals.
Among our company goals, we aim to be a long-term employer. That means providing our team with the training and certification they need to keep up with the fast-changing technology our office machines, devices and software employ.
About WiZiX:
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.
At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.