Wolters Kluwer jobs in Atlanta, GA - 98 jobs

Customer Success Manager - Engagement Manager
Wolters Kluwer 4.7
Wolters Kluwer job in Kennesaw, GA
The Customer Success Engagement Manager plays a high-impact role in managing strategy and product utilization across the Wolters Kluwer Health's Clinical Decision Support & Provider Solutions (CDSP) product portfolio. They serve as a trusted advisor for our largest and most strategic accounts and are responsible for optimizing customer outcomes to ensure alignment with the client's clinical, operational, and strategic goals. They ensure strategic customer relationships are established and strengthened, drive product adoption and ensure utilization goals are achieved to maximize value realization, implementation projects are well-managed, communication plans are effectively designed and executed, and ongoing performance is managed. They work directly with Sales Account Managers to ensure that customer needs are identified and satisfied, that expectations are met and exceeded and that renewals are achieved. Internally, this position contributes to the development of both internal and external best practices, participates in training and onboarding, and mentors teammates in their growth and development. RESPONSIBILITIES * Customer Relationship Management * Partner with Sales to build and maintain the health and well-being of assigned accounts, effectively managing customer expectations, and supporting success and renewal * Act as CE liaison for customer executive leadership as it relates to project planning, execution, implementation and utilization efforts * Complete Executive Business Reviews (EBRs) to align on progress, ROI, and future opportunities in collaboration with senior management and Sales * Develop and deliver compelling presentations and facilitate strategic, consultative discussions with key stakeholders * Share best practices and encourage their adoption to maximize product value and outcomes * Design workflows, trainings, and deployment plans to meet unique customer needs * Win support for process and performance improvement plans related to customer success, product development, and service improvements based on strategic account feedback * Work with customers to set utilization goals and benchmark success, leveraging tools (reports, case studies, client references, etc.) to win and maintain customer support * Manage and nurture relationships with key decision-makers and stakeholders across multiple departments (clinical, administrative, and executive levels) * Develop a deep understanding of the strategic account's goals, pain points, and long-term objectives to align WKH solutions with their needs * Ensure the products deliver measurable value to the customer, while educating decision-makers and stakeholders on the tangible benefits being provided * Build credibility with key stakeholders by delivering valuable insights and expert guidance, positioning yourself as a trusted advisor for strategic discussions and decision-making. * Foster long-term relationships with both internal teams and customers, continuously working to deepen trust and collaboration. Build a wide network of internal champions for WK products and leverage these relationships to drive product adoption and customer satisfaction * Implementation and Project Management * Understand and uncover customer needs, initiatives, and deployment opportunities * Lead the development and execution of comprehensive customer project plans, including implementation and optimization activities with milestones and goals. This includes ensuring the coordinated execution of tasks across a multi-disciplinary team (Systems Implementation, Customer Support, Enterprise Support, Research & Analytics, Lifecycle Marketing, etc.) and for a variety of activities (access planning, configuration, and execution; training & onboarding; communication plans & digital programs; reporting, etc.) * Assess internal resource needs and requirements for efficient and effective implementation * Report on progress and effectiveness of plans to customer leadership and internal stakeholders. Identify and monitor potential risks to the customer relationship or satisfaction and proactively trigger escalation paths and develop remediation strategies when necessary * Direct Customer Success Specialists in executing supporting implementation activities, including workflow design, customer configuration, branding & tailoring, and customer training and best practices tailored to the needs of high-value accounts * Ensure plan execution by direct contribution and oversight of assigned team members' efforts, prioritizing efforts and resources for assigned customer portfolio. * Ongoing Utilization Management * Oversee and analyze customer utilization patterns to identify areas of risk, opportunity, and need * Present insights that showcase how WKH solutions contribute to their goals * Conduct utilization reviews with customer providing actionable insight into product usage and making data-driven recommendations for improvement * Work with customers to re-engineer workflow processes where necessary * Partner with marketing on communication planning including lifecycle marketing, targeted customer communications, and thought leadership campaigns * Identify cross-sell/up-sell opportunities by assessing customer needs and aligning additional products, services, or features that drive value and enhance their experience * Implementation Scoping * Advise sales team in establishing contract terms and pricing for the solution * Collaborate with sales team in reviewing and finalizing implementation scope, timelines, and milestones * Related Duties * Establish positive, collaborative relationships with customer representatives even under difficult or escalated circumstances * Act and communicate professionally as a representative of the CE team * Respond quickly and appropriately to customer questions, needs and requests and coordinate resources to meet those needs QUALIFICATIONS Education: Bachelor's degree required, Business/Health Administration preferred. Advanced degree or equivalent experience recommended. Experience: * 4+ years direct healthcare experience preferred * 5+ years of experience in SaaS-based customer success, account management, or a related role, with a focus on strategic or enterprise-level customer engagement and value realization * Healthcare Landscape preferred * In-depth knowledge of clinical decision support (CDS) products and is aware of the competition and market differentiators * Deep understanding of the healthcare industry, including medical devices, healthcare regulations, and clinical environments and workflows * Comprehensive awareness of challenges faced by healthcare organizations, such as patient outcomes, compliance, and cost pressures * Remain current on trends, regulatory changes, and innovations in the industry Act as a thought leader by sharing insights, whitepapers, and case studies with strategic accounts Other Knowledge, Skills, Abilities or Certifications: * Excellent project management skills to track large, complex software implementations across multiple customer sites * Familiarity with customer success platforms and CRMs * Data-oriented, consultative approach to promote product utilization with customers * Proven ability to quickly establish rapport with all levels of personnel up to and including C-suite executives * Superb presentation, oral, and written communication skills to effectively engage with C-level executives and cross-functional teams TRAVEL: approximately 30% - 40% About Wolters Kluwer Health's Clinical Decision Support & Provider Solutions (CDSP) Wolters Kluwer Health's Clinical Decision Support & Provider Solutions (CDSP)organization is a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the front lines of clinical care. Our talented team of physician and pharmacist editors, technologists, and product visionaries collaborate to provide advanced clinical decision support solutions that measurably improve clinical effectiveness by helping healthcare professionals provide optimal care for their patients. Wolters Kluwer Health's Clinical Decision Support & Provider Solutions (CDSP)mission is to improve care worldwide. To achieve this vision, CE has strived to deeply understand the challenges facing clinicians and provider organizations as they evolve their workflow to cope with changing regulatory payment pressures while striving to deliver high quality and effective care. #LI-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $98,500.00 - $172,700.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
$98.5k-172.7k yearly Auto-Apply 3d ago

Looking for a job?

Let Zippia find it for you.

Associate Director Sales Channel/Affiliates
Wolters Kluwer 4.7
Wolters Kluwer job in Atlanta, GA
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. **Who We Are: Wolters Kluwer: The world is a big place, find your place here. (*************************************************** **What We Offer: ** The Sales Channel & Affiliates Manager role offers growth potential opportunities, professional development, an engaging small team environment, the ability to work a remote schedule, and amazing benefits. **What You'll be Doing:** As an Associate Director (Sales Channel/Affiliates), you will provide leadership and guidance to managers, supervisors, and senior professionals across multiple departments within the organization. Your primary responsibility will be to ensure the performance and results of all sales channel and affiliate-related activities as well as BDR pipeline build, spearheading initiatives to maximize revenues and foster long-term partner relationships. If you are passionate about strategic growth and possess exceptional leadership skills, we invite you to lead our sales channel efforts toward new heights. **Our Locations:** Contact Wolters Kluwer | Wolters Kluwer (***************************************************** Link=%7B8B6D9790-777E-4EA6-8A2D-49AA4867660B%7D#AnchorContactForm) **Key Tasks: ** + Lead multiple departments to achieve organizational sales targets. + Leads team of 4-5 partner managers, who are responsible for driving revenue generating leads through 20-30 partners and directly supporting sales targets + Leads team of Business Development Managers who are responsible for developing new leads and directly supporting sales targets + Provide strategic direction and guidance to managers and supervisors. + Oversee the development and execution of large-scale sales initiatives. + Build and maintain relationships with major partners and industry stakeholders. + Conduct high-level negotiations with leading channel partners. + Allocate resources efficiently to maximize department performance. + Review and refine sales strategies based on comprehensive data analysis. + Ensure department compliance with company and regulatory standards. + Drive innovation in sales and marketing programs to improve partner engagement. + Present performance reports and strategic recommendations to senior leadership. **You're a Great Fit if You Have:** + Executive Leadership: Ability to lead complex, multi-departmental initiatives. + Strategic Vision: Skills in creating and executing long-term strategic plans. + High-Level Negotiation: Expertise in negotiating with top-tier partners. + Data-Driven: Proficient in analyzing and utilizing sales data for strategic improvement. + Relationship Management: Advanced skills in building and sustaining professional relationships. + Innovative Thinking: Capable of driving innovative sales and marketing solutions. + Compliance: Well-versed in industry regulations and compliance standards. + Resource Management: Skilled in efficient and effective allocation of resources. We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at ************************************************** **Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. **The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.** **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $111,200.00 - $198,650.00 USD This role is eligible for Commission. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$111.2k-198.7k yearly 60d+ ago
Senior Sales & Business Development Representative - Health Technology Sales (Ovid Synthesis Sales Specialist)
Wolters Kluwer 4.7
Wolters Kluwer job in Atlanta, GA
We have an exciting Sales role within our Health Research business with **Ovid Technologies** as a Senior Sales and Business Development Representative for the EBP, **Research and Quality Improvement Workflow solution - Ovid Synthesis.** This role is responsible for building and maintaining effective long-term relationships and a high level of satisfaction with decision makers and influencers. You will be responsible for developing and implementing a comprehensive sales plan that includes new and existing sales strategies for large key accounts. You will also collaborate closely with colleagues from the Ovid Sales Team to establish new sales of Ovid Synthesis at existing accounts, while also working independently to create secure new deals. Your role is pivotal in driving the growth and success of our company. Focused primarily on generating new business, you will be at the forefront of expanding our client base and forging valuable partnerships with Hospitals and Health Systems in the Central United States. **RESPONSIBILITIES** + **New Deal Generation:** Proactively seek out and identify potential clients and opportunities, with a primary focus on closing new business deals. + **Lead Qualification:** Evaluate and qualify leads to ensure alignment with our target market and business objectives. + **Sales Strategy:** Develop and execute strategies to approach and engage prospective clients, tailoring your approach to meet their unique needs. + **Pitch and Presentation:** Conduct compelling sales presentations and demonstrations to showcase the value and benefits of our offerings. + **Negotiation and Closing:** Handle negotiations with prospective clients, addressing any objections, and guiding them through the sales process to secure new contracts. + **Pipeline Management:** Maintain and manage a robust pipeline of new business opportunities, tracking progress and reporting on key metrics. + **Proven Sales Experience:** Demonstrated success in sales roles, with a focus on acquiring new business and closing complex new business deals. + **Strong Negotiation Skills:** Ability to effectively negotiate terms and close deals while maintaining a positive client experience. + **Strategic Mindset:** Skilled in developing and executing strategies to attract and convert new clients. + **Excellent Communication:** Exceptional verbal and written communication skills, with the ability to articulate complex solutions clearly and persuasively. + **Self-Motivated:** Highly driven and proactive, with a strong work ethic and a passion for achieving and exceeding sales targets. + **Experience with SAAS Sales in Healthcare:** Understanding of navigating budget, IT and procurement for new products in healthcare **QUALIFICATIONS** **Education:** Bachelors degree preferred, or equivalent experience **Experience** + 5+ years of field sales experience; or related experience + Complex sales and solution selling experience + Knowledge of hospital quality improvement industry preferred + Experience negotiating with hospital leadership, information technology, and Procurement + Publishing or Information industry would be a plus + Clinical market experience + Knowledge of Windows, Internet/WWW, CRM Applications, and Salesforce + Interpersonal skills and the ability to collaborate seamlessly across departments within Health Research + Intrinsically self-motivated, quick learner, autonomous self-starter, disciplined time management and result-driven **TRAVEL:** There will be travel as part of this role. Approximately 10-20% **About Us:** Within the Health Division of Wolters Kluwer, the Health Research business provides health solutions that help clinical professionals learn, practice and conduct research and advance their careers using market-leading tools and evidence-based information. \# LI-Remote **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $71,300.00 - $124,500.00 USD This role is eligible for Commission. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$71.3k-124.5k yearly 41d ago
Senior Technology Sales Support Specialist-Digital Innovator
Wolters Kluwer 4.7
Wolters Kluwer job in Kennesaw, GA
**About the Role:** As a Senior Technology Sales Support Specialist, you will play a pivotal role in complex sales processes by offering advanced technical expertise. Your involvement will be key to bridging the gap between technical teams and sales representatives, enhancing customer satisfaction, and contributing significantly to sales outcomes. This position allows for deeper technical involvement and greater influence within your team. Responsibilities: + Assist in preparing and supporting one-on-one solution demonstrations for small and mid-sized accounting firms. + Collaborate with sales and senior solution architects to understand customer needs and help align product capabilities. + Understanding of APIs and similar integration technologies. + Understanding of AI (Generative, Agentic, etc.) and how these technologies are used with CCH Products. + Support responses to RFPs and product inquiries. + Prepare and Implement technology documentation to increase the overall team technology acumen. + Set up, manage, and maintain "demo-ready" environments for core WK solutions. + Maintain technical documentation and CRM (Salesforce) entries. + Shadow experienced team members during customer meetings, gaining exposure to solution delivery best practices. + Respond to product inquiries, pricing questions, and technical requests using approved knowledge base content. + Continuously develop product and industry knowledge through structured training, self-study, and active participation in team sessions. + Ensure completion of internal administrative tasks including demo scheduling, CRM notes, and coordination of follow-up items. + Collaborate with internal teams to address straightforward technical challenges. Skills: - Deep Technical Knowledge: Extensive understanding of products/services. - Strategic Customer Service: Advanced skills in managing customer relationships. - Advanced Documentation: Capable of producing comprehensive technical documents. - Complex Problem-solving: Exceptional troubleshooting and problem-solving skills. - Persuasive Communication: Advanced interpersonal and presentation abilities. - Team Leadership: Ability to lead and mentor within teams. - Data Analysis: Proficiency in analyzing and utilizing data. - Technical Tools Utilization: Advanced usage of software tools relevant to technical sales. Education: Bachelor's in Accounting, Finance, or related field Experience: + 0-2 years experience in tax/accounting or software support role. + Demonstrated knowledge in SaaS, APIs, AI (GenAI, LLM, Agentic AI, etc.), or Cloud solutions. Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.) + **Product Technical Expertise:** Understands features of core products and learns competitive positioning. + **Solution Demonstration & Value Communication:** Supports demonstration efforts with guidance. + **Customer Engagement & Influence:** Participates in meetings to observe customer needs and responses. + **Sales Enablement & Deal Support:** Provides basic support in deal execution and tracks action items. + **Market & Industry Expertise:** Has foundational awareness of accounting industry needs and WK's role. + **Collaboration & Leadership:** Works under close guidance, contributes to team knowledge sharing. + **Tools, Data, & Process Enablement:** Learns to use internal tools (Salesforce, Teams, demo systems); documents processes. **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $71,300.00 - $124,500.00 USD This role is eligible for Commission. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$71.3k-124.5k yearly 60d+ ago
Senior Clinical Editor - Nursing
Wolters Kluwer 4.7
Wolters Kluwer job in Kennesaw, GA
The Senior Content Editor - Nursing is responsible for the development, review, and management of high-quality, evidence-based clinical content for Lippincott Solutions products such as Lippincott Blended Learning, Lippincott Certification Review, and Lippincott Professional Development. Your clinical expertise will help ensure that all content is accurate, relevant, consistent, and aligned with current clinical guidelines and best practices. The Senior Content Editor - Nursing collaborates with internal teams, external contributors, and subject matter experts to deliver content on time and within budget. RESPONSIBILITIES Review and verify clinical content to ensure that it is evidence based and follows the latest guidelines and standards. Ensuring that all clinical content is accurate, relevant, consistent, and complete. Writing and editing content, as needed. Participate in the development and maintenance of detailed clinical content while ensuring consistency with information curated by other Wolters Kluwer Health Products. Apply clinical experience and knowledge with synthesis of evidence to determine appropriate, meaningful inclusion of new information in clinical learning products. Manage all phases of the clinical content development cycle for digital products. Develop and communicate clear clinical guidelines and editorial standards to subject matter experts. Maintain awareness of healthcare trends, clinical guidelines, and publishing standards. Serve as a liaison between partnering organizations to ensure on-time delivery of evidence-based clinical content. Collaborate with the Product Manager, Content Director, and Content Editing Manager to create and manage the content budget. Collaborate with the Content Editing Manager to develop workflow schedules. Provide feedback to partnering organizations and subject matter experts to ensure high-quality content delivery. Communicate with subject matter experts and other authorities to resolve clinical queries. Manage project components (text, images, videos) at different phases of the workflow over multiple releases simultaneously. Assist with new content and product development under the direction of the Content Director and Product Manager. Consult with the Digital Content Analyst, Digital Experience Group, and other content team members to ensure content editing needs are met in the common content management system. Support marketing, sales, product management, and other teams as needed to deliver accurate information to customers and to better understand the healthcare industry. Answer customer queries and respond to their requests. Report improvement opportunities, solutions, and progress to the management team. Assist in managing high-volume content workflows and priorities. Support quality assurance initiatives for multimedia content. Evaluate content performance metrics and suggest improvements. Ensure compliance with legal and ethical content guidelines. QUALIFICATIONS Education: College degree MS in Nursing or BS in Nursing with specialty certification (Nursing Professional Development or Critical Care preferred). Experience: Minimum of 5 years recent nursing experience required Critical Care experience preferred Experience as a Nursing Professional Development Specialist or Critical Care educator preferred. Active RN license required. TRAVEL: #LI-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $60,700.00 - $106,000.00 USDThis role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
$60.7k-106k yearly Auto-Apply 8d ago
Strategic Planning Consultant - Legal & Regulatory
Wolters Kluwer 4.7
Wolters Kluwer job in Kennesaw, GA
**Location:** Hybrid - 8 days a month in the office. New York City NY preferred; other U.S. offices locations are listed on the posting. The Strategic Planning Lead in the Legal & Regulatory U.S. business will be responsible for driving the formulation of the business strategy, leading governance of key initiatives, and managing operating rhythm for the business. The Strategic Planning Lead will operate as an advisor to leaders within the business, as well as the functional leaders, and divisional strategy. Projects are typically multifaceted and analytical in nature and require close collaboration with business and functional stakeholders. The lead will be required to provide strong leadership in structuring projects, conducting research and analysis, and developing and communicating fact-based recommendations to executive management. **RESPONSIBILITIES** + Execute detailed and specialized tasks in strategic planning projects. + Develop sophisticated strategic analyses and recommendations. + Lead environmental scans and competitive positioning studies to inform pricing/packaging and prioritize growth opportunities. + Developing organic and inorganic business strategies by identifying and evaluating market segments and growth opportunities, building conviction on optimal execution paths (build, partner, buy) and making prioritization recommendations + Work independently to develop and track strategic performance metrics. + Work with SMEs and executives to deliver on strategic initiatives and key deliverables such as 3-year Vision Strategy Plan (VSP) that impact the direction of the business. + Prepare and present in-depth strategic reports to senior leadership. + Facilitate strategic planning workshops and sessions. + Ensure alignment of business unit plans with corporate strategy. + Communicate strategic insights and progress to key stakeholders. + Support the continuous improvement of strategic planning processes. + Conduct periodic evaluations of strategic initiatives for quality outcomes. **QUALIFICATIONS:** **Education:** Bachelor's degree in business, finance, legal, or similar degree; or equivalent experience. **Experience:** + 5+ years of experience in management consulting, strategy roles, or related experience. + Experience working in a legal, regulatory, or compliance environment preferred. **Additional Skills & Knowledge** + SOP Development: Ability to create clear and effective Standard Operating Procedures for strategic initiatives. + Independent Analysis: Skilled in conducting thorough analyses with minimal supervision. + Strategic Recommendations: Expertise in developing actionable, high-level strategic advice. + Workshop Facilitation: Proven experience in planning, organizing, and leading workshops. + Data Visualization: Proficiency with tools such as Tableau or Power BI to present insights effectively. + Strategic Alignment: Ensures all projects and initiatives align with organizational goals and priorities. + Stakeholder Communication: Strong ability to communicate complex ideas clearly to senior leadership. + Process Improvement: Demonstrated success in streamlining and enhancing strategic planning processes. **TRAVEL:** < 5% \#LI-Hybrid **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $107,500.00 - $188,400.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$107.5k-188.4k yearly 42d ago
Lead Product Software Engineer | DevOps
Wolters Kluwer 4.7
Wolters Kluwer job in Kennesaw, GA
**_NOTE: This is a hybrid position requiring 8 days per month at an approved Wolters Kluwer location._** As a **Lead DevOps Engineer** , you will play a pivotal role in architecting and implementing scalable, resilient infrastructure and CI/CD pipelines that support the full software development lifecycle. You will collaborate closely with Wolters Kluwer Product Teams to integrate DevOps best practices into agile development workflows, driving continuous integration, automated testing, and rapid deployment. Your work will directly impact system reliability, performance, and maintainability, ensuring our applications meet high standards of software quality and operational excellence. Partnering with application development teams, you will help bridge the gap between development and operations, enabling seamless delivery of microservices, containerized applications, and cloud-native solutions. You will also mentor a team of DevOps engineers, fostering a culture of engineering rigor, code-as-infrastructure, and continuous learning through peer reviews, technical workshops, and hands-on guidance **Responsibilities:** + Engineer and automate scalable, secure Cloud Infrastructure in Azure and AWS using Infrastructure as Code (IaC) tools such as Terraform, Ansible, and Jenkins, applying software development best practices like modularization, version control, and testing. + Lead the engineering adoption of IaC across Service Operations and Delivery, mentoring teams on reusable code patterns, configuration management, and DevOps pipelines. + Design and implement modern compute architectures, including containerized and serverless solutions (AKS, EKS, Docker, Azure Functions), with a focus on scalability, maintainability, and performance. + Develop and maintain CI/CD pipelines as software products, ensuring robust testing, artifact management, and deployment orchestration across multiple environments. + Architect and support Cloud Native solutions, aligning with software engineering principles such as abstraction, decoupling, and observability. + Build observability into systems using telemetry, logging, and tracing to support proactive issue detection and root cause analysis. + Ensure infrastructure and automation solutions align with enterprise DevOps and Security engineering standards, contributing to architectural governance and compliance. + Mentor DevOps engineers with a focus on software craftsmanship, clean code, and continuous improvement. + Prototype and evaluate emerging technologies, applying engineering rigor to assess feasibility, performance, and integration potential. + Apply Site Reliability Engineering (SRE) principles such as error budgets, SLIs/SLOs, capacity planning, and incident response to improve system reliability and reduce operational toil. + Contribute to architectural design and engineering standards for infrastructure and platform services. + Deploy and maintain critical applications, ensuring high availability, fault tolerance, and performance tuning. + Modernize legacy systems through re-architecture, refactoring, and cloud-native transformation strategies. + Identify and address engineering inefficiencies, proposing automation and architectural improvements. + Lead post-incident reviews, contributing to blameless root cause analysis and systemic fixes. + Promote knowledge sharing of automation and DevOps engineering practices across teams and departments. + Participate in on-call rotations, applying engineering discipline to improve alert quality, reduce noise, and automate remediation **Qualifications: ** + Bachelor's Engineering and a Master's degree in Computer Science or a related field + Minimum 8 years of software related experience required, with a mixture of Site Reliability, DevOps, or Release Engineering experience with Software Engineering experience in backend services, middleware or data systems + Strong background in software development, with experience in languages such as Python, .NET or Java. + Possess recent experience with Cloud infrastructure (Azure and AWS) + Proficient in Shell Scripting Languages (PowerShell & Bash). + Understanding of the core Azure/AWS services (PaaS, IaaS, SaaS). + Proficiency with automation and source configuration management tools such as Git + Experience with infrastructure as code tools such as Terraform or CloudFormation. + Experience with continuous integration and deployment tools such as Azure DevOps, Jenkins or Travis CI. + Able to clearly explain technical projects to diverse staff to gain their support. + Strong attention to detail with excellent problem-solving skills. + Experience and deep commitment to the transformation to a DevOps culture focusing on continuous integration - full lifecycle of building, automated and performance testing, and automating deployment. + Experience building platforms for Observability and defining standard operating procedures + Experience with diagnostic tools and script automation of Windows and Linux **Preferred Experience: ** + Experience maintaining and deploying highly available, fault-tolerant cloud-native systems at scale using Infrastructure as Code automation and CI/CD pipelines **Benefits:** A comprehensive benefits package that begins your first day of employment. **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available - ************************************************** **Diversity Matters** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $118,300.00 - $207,400.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$118.3k-207.4k yearly 60d+ ago
Marketing Specialist, Small Firms
Wolters Kluwer 4.7
Wolters Kluwer job in Kennesaw, GA
As a Marketing Specialist, you will take a more active role in executing marketing initiatives. You will contribute to various marketing operations, bringing creativity and analytical skills to support our marketing projects. This role offers a chance to deepen your marketing knowledge and make tangible contributions to team objectives. Responsibilities: * Execute marketing campaigns with supervision and guidance. * Develop and schedule social media posts. * Assist in creating marketing content such as blog posts, newsletters, and graphics. * Conduct market research to inform marketing strategies. * Analyze data from marketing efforts to assess performance. * Coordinate with vendors and partners for marketing events. * Aid in the production of marketing materials and collateral. * Support digital marketing activities, including SEO and online advertising. * Contribute to brainstorming and idea generation for marketing campaigns. * Manage marketing databases and customer relationship management (CRM) tools. Skills: * Content Creation: Ability to create engaging marketing content. * Social Media Management: Skills in managing and scheduling social media activity. * Analytical Thinking: Ability to analyze and interpret marketing data. * Digital Marketing Tools: Familiarity with SEO, Google Analytics, and related tools. * Communication: Effective verbal and written communication skills. * Project Coordination: Skills in coordinating and managing marketing projects. * Research Skills: Ability to conduct thorough and targeted market research. * Time Management: Proficiency in managing multiple tasks and deadlines. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $47,600.00 - $81,250.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
$47.6k-81.3k yearly Auto-Apply 22d ago
Business Analyst
Wolters Kluwer 4.7
Wolters Kluwer job in Kennesaw, GA
About the Role: As a Business Analyst, you'll play an integral role in analyzing business operations and making recommendations for improvements. Working with moderate supervision, you'll delve deeper into data analysis, process mapping, and capacity utilization studies. Your insights and recommendations will help shape strategic decisions and operational enhancements. Responsibilities: * Conduct thorough operations analyses including competitor analysis and capacity utilization studies. * Develop detailed process analyses and end-to-end process mappings. * Identify and recommend opportunities for process improvements. * Track, maintain, and update information on business operations. * Provide support for broader administrative financial activities. * Prepare comprehensive financial reports and budgets. * Contribute to the formulation of annual and long-term business plans. * Coordinate and provide support for larger special projects. * Analyze data and present findings to senior analysts. * Assist in implementing approved business recommendations. * 2-4 years' experience preferred Skills: * Advanced Data Analysis: Proficient in detailed data analysis. * Advanced Process Mapping: Skillful in process mapping methodologies. * Financial Acumen: Competent in preparing detailed financial documents. * Effective Communication: Proficient in presenting data and recommendations. * Team Collaboration: Ability to coordinate tasks within the team. * Project Management: Basic project management skills. * Technical Tools: Proficient in using tools like SQL and Tableau. * Critical Thinking: Strong analytical and problem-solving skills. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $61,700.00 - $105,700.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
$61.7k-105.7k yearly Auto-Apply 14d ago
Advanced Inside Sales Representative (Core Account Manager for Academic & Medical Sales)
Wolters Kluwer 4.7
Wolters Kluwer job in Kennesaw, GA
As an Advanced Inside Sales Representative (Core Account Manager for Academic & Medical Sales), you will manage a book of existing business comprised of accounts $50k and smaller. You will be expected to uncover upsell opportunities, through qualifying customer needs and intent. You bring extensive knowledge and expertise in managing complex sales activities. You will serve as a key resource within the sales team, focusing on executing and problem-solving to improve sales processes and outcomes. You will be selling evidence based practiced resources including journals, books, and research workflow tools to academic and medical institutions. We will have two openings. One is for the Central and Southeast, and the other is for the Western U.S. RESPONSIBILITIES * Identify and develop new business opportunities for our core offerings. * Handle complex outbound sales. * Process and manage high-impact customer orders. * Maintain and update detailed and accurate customer records including meeting and e-mail activity. * Follow up on leads and convert them into sales. * Record, analyze, and report on detailed sales activities and trends. * Develop and present comprehensive sales quotes and proposals. * Manage customer accounts and ensure their satisfaction. * Collaborate with multiple departments to close deals. * Implement strategic sales initiatives. QUALIFICATIONS Education: bachelor's degree or equivalent experience. Experience: * 2+ years experience customer engagement experience. * Ability to drive growth in assigned accounts. * Strong value-based, consultative selling strategy.. * Strong prospecting and closing skills. Other Desired Skills: * Communication: Strong verbal and written communication skills. * Customer Service/Account Management: Understanding of principles and practices for effective customer service and large account management. * Sales Strategy: * CRM Software: Proficient use of Customer Relationship Management tools. * Problem-Solving: Capability to understand and resolve complex customer issues. * Organization: Strong organizational and time-management skills. * Analytical Skills: Basic analytics for tracking performance and metrics. * Proactive: Tenacious self-starter who can prospect and close sales. TRAVEL: 20% for customer meetings #LI-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $47,600.00 - $81,250.00 USD This role is eligible for Commission. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
$47.6k-81.3k yearly Auto-Apply 21d ago
Senior Content Editing Associate
Wolters Kluwer 4.7
Wolters Kluwer job in Kennesaw, GA
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your place here. What We Offer: The Senior Content Editing Associate role offers growth potential opportunities, professional development, an engaging small team environment, the ability to work a hybrid schedule, and amazing benefits. Our Locations: Contact Wolters Kluwer | Wolters Kluwer What You'll be Doing: The Wolters Kluwer Medical Education & Medical Practice (MEMP) team is looking for a Sr. Content Editing Associate to provide support to Medical & Health Professions Editorial staff. The Sr. Content Editing Associate will work with a variety of cross-functional roles beyond the acquisitions editor team including coordination with content development, marketing, sales, product management, market research team. This entry-level position offers the opportunity to learn about medical education business models, which are rapidly evolving to meet the needs of our technically-savvy and time-strapped faculty, students, residents and physicians and institutional customers. The Sr. Content Editing Associate contributes to the success of the overall MEMP portfolio through maintenance of existing product, sales and customer-facing product documentation, support Acquisitions and Development Editors in the research and development of new product, and rollout and adoption of standardized processes within and across teams. The person in this role must be a careful listener with the ability to recognize shared challenges across teams and team members and the confidence to propose potential solutions. The Sr. Content Editing Associate should adapt to change with ease as deadlines shift and new opportunities arise that will shuffle priorities. Key Tasks: * Manage and communicate project schedules, track deliverables, coordinate cross-functional meetings, and regularly report status to team via meeting notes documents and Confluence * Process contracts, including coordination of signatures and set-up of product records in internal systems in coordination with royalty dept * Coordinate with authors, subject matter experts, and vendors for setup in payment portal * Process invoices and follow up with contractors and accounts payable team as needed to ensure timely payments * Track spending against line-items in multiple types of budgets using spreadsheet software and in coordination with the full team * Collaborate with other team coordinators to create, review, and update internal Standard Operating Procedure (SOP) documentations; support teams in implementation of SOPs * Maintain understanding of market penetration, sales, and analytics * Utilize internal systems for product record creation, maintenance, communication of critical product identifiers, pricing, contracts and availability across sales channels * Coordinate maintenance spreadsheets and work with outside vendors on assessment review/update * Coordinate editorial management tasks, including recruitment of subject matter experts, roster management, and coordination of project assignments. * Support the development and revision of medical education and medical practice content and assist with special editorial projects as needed. * Respond to Customer Support requests for information within the same day * Attend and contribute to editorial meetings, coordinate schedules for group meetings, and follow up on post-meeting action items * Assist team with research initiatives, defining and tracking annual priorities, drafting, deploying, and managing surveys, coordinating interviews, communicating with participants, sending honoraria, organizing notes, and analyzing results You're a Great Fit if You Have: * Bachelor's degree * Understanding of general project management practices, tasks, tools * Six months+ experience interning or working with publisher on digital content products, preferred * Interest in Medical Education and Medical Practice publishing markets highly preferred * Solid knowledge of Excel formulas and functions, including pivot tables preferred * Analytical skills with ability to make sound decisions backed up by data * Manages day-to-day tasks independently, checking in with and asking questions of managers to ensure quality and timeliness of work * Manages time effectively, responding to and juggling a changing list of priorities and business needs to meet deadlines and complete projects * Takes personal ownership and responsibility for delivering on commitments * Accepts increasing responsibility for assignments * Conducts work with integrity * Responds positively to feedback and demonstrates ability to adapt when resources, needs, or priorities change * Contributes new ideas, methods, or solutions that improve the workplace, customer experience, or challenge others to think creatively about common challenges or processes * Works collaboratively with diverse colleagues and contributes to driving the business forward * Demonstrates consistent engagement and commitment to quality outcomes * Takes a proactive, logical and systematic approach to solving problems and contributes quality potential solutions that add value for the internal team and customers * Understands and chooses the appropriate timing, method, and message for communicating with peers, managers, and customers and does so with clarity and professional tone * Identifies opportunities for improved operational efficiencies in daily work; applies quality standards and ensures accuracy and completeness of work outputs * Are located within 50 miles of an office and can work a hybrid schedule, being in a Wolters Kluwer office 2-days a week We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at ************************************************** Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $37,400.00 - $63,150.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
$37.4k-63.2k yearly Auto-Apply 3d ago
Associate Project & Program Manager
Wolters Kluwer 4.7
Wolters Kluwer job in Kennesaw, GA
As an Associate Project & Program Manager, you will support internal non-technical projects from initiation through completion. You will assist with securing resources, managing budgets, and tracking progress using formal processes and tools. This is an ideal role for someone starting their career in project and program management, offering exposure to a wide variety of project activities. Responsibilities: - Assist in project planning and scheduling. - Help track project milestones and deliverables. - Support resource allocation and budgeting. - Document project details and updates. - Assist in preparing project reports and presentations. - Help identify and document project risks. - Support the team in maintaining project documentation. - Participate in team meetings and record minutes. - Assist in communication with stakeholders. - Provide general administrative support to project teams. Skills: - Project Scheduling: Understanding basic scheduling tools. - Documentation: Ability to maintain detailed and accurate project documents. - Communication: Clear and concise oral and written communication skills. - Basic Budgeting: Fundamental knowledge of budgeting processes. - Stakeholder Management: Understanding stakeholder roles and responsibilities. - MS Office Tools: Proficiency in using Word, Excel, and PowerPoint. - Risk Identification: Basic principles of identifying project risks. - Time Management: Ability to manage time effectively and prioritize tasks. **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $47,600.00 - $81,250.00 USD _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$47.6k-81.3k yearly 51d ago
Senior Major and Strategic Account Executive
Wolters Kluwer 4.7
Wolters Kluwer job in Kennesaw, GA
The Sr. Strategic Account & Relationship Management Executive will be responsible for managing and growing existing Commercial Customer relationships in a defined, US-based territory. Core functions include fostering relationships within account base, securing renewals, growing revenue through both price increases and application upsells, providing ongoing training and support to maximize usage. inner departmental account touches pertaining to account base and the communication of new enhancements to solutions and existing applications. **Essential Duties and responsibilities** **Opportunity Identification & Development** + Identify target opportunity and stakeholders + Facilitate outreach and background information collection with new opportunity + Identify and build relationships with key stakeholders + Conduct customer needs assessment + Qualify target opportunity based upon account value, threats, and barriers + Record accurate customer data in the CRM system. + Build effective sales pipelines. + Prepare activity and forecast reports. + Attend conferences and tradeshows to promote product visibility and generate leads **Active Selling** + Meet and exceed monthly, quarterly and yearly revenue targets through complete ownership of a assigned book of business + Create and update a Book of Business Plan to include strategy, tactics and milestones as it relates to hitting goals set by the company. + Customize and communicate product value proposition and solution design + Develop and review implementation scope + Coordinate with Sales Operations team in executing supporting active selling functions including contract creation, terms and conditions development, quoting, and modifications + Conduct contract reviews, pricing, and negotiation + Obtain final signature and finalize order **Customer Retention & Satisfaction** + Build lasting customer relationships to retain and grow existing commercial customer base + Review account utilization management reporting and provide recommendations + Conduct regular account review meetings + Collaborate with marketing in account communications planning and marketing campaigns + Identify cross-sell and up-sell opportunities + Work closely with other Commercial Sales colleagues on new implementation, training of customers + Manage all aspects of trial and subscription usage activity to ensure the customer realizes the full value of our services + Trains all new clients and proactively seeks out training opportunities with existing clients who demonstrate low product usage. Client usage stats must be reviewed during the monthly meetings with the Account Manager to identify renewal concerns and the need for additional training opportunities. Responds promptly and professionally to customer inquiries, and seeks out opportunities to provide a high level of customer service. + Collaborate with marketing in account communications planning and marketing campaigns. **Sales Leadership** + Provide territory coverage as needed **Other Duties** + Assist and communicate effectively with all departments as it relates to the company selling process + Comply with established sales policies, pricing guidelines, and best practices + Maintain the highest standards of integrity and respect for co-workers and customers Special projects as assigned + Act as liaison between the marketplace and Wolters Kluwer Product Development Team by actively seeking out and documenting product and market feedback + Participating in new system user acceptance testing **Job Qualifications** Education: Bachelor's degree or equivalent years of experience. Experience: A minimum of 5 years of sales experience preferably in healthcare or IT related sales with a track record of success in building relationships throughout relevant customer disciplines and departments, meeting goals and presenting to high level decision makers. Other Knowledge, Skills, Abilities or Certifications: - Strong computer skills (Internet, Excel, PowerPoint, Word, CRM Programs) - Experience demonstrating and selling sophisticated and complex products/technologies - Possess strong product knowledge of all CE applications that are sold in the commercial market - Strong telephone, presentation and written communication skills - Valid US driver's license and Passport to manage overnight travel up to 30% - 35% in territory **Travel requirements** Travel to an assigned territory in the US and Canada to meet with Commercial Customers. This position requires approximately 30%-35% overnight travel. Open to locations East of the Mississippi **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $89,600.00 - $157,000.00 USD This role is eligible for Commission. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$89.6k-157k yearly 2d ago
Lead Technology Project & Program Manager
Wolters Kluwer 4.7
Wolters Kluwer job in Kennesaw, GA
Wolters Kluwer Health Business Transformation team is searching for a strong Technical Project & Program Manager to play an important role in our transition to a new consolidated suite of business systems across the segments. The Technical Project & Program Manager will be responsible for managing all aspects of diverse, medium to moderately complex CRM, Salesforce CPQ, middleware, custom integrations, data migration and business transformation projects, including project planning, execution, timing, functionality, quality and cost. The person in this position will also play an active role as an internal change agent ensuring adoption of new processes and systems throughout the organization. This senior Technical Project & Program Manager must have strong technical and organizational skills and be an informed team leader that makes timely decisions within a high energy, fast-paced environment. This is a tremendous opportunity for someone with a passion for improving business results by transforming the business systems and processes of a leading healthcare information technology company. **RESPONSIBILITIES** + Manage the end-end project lifecycle for our strategic CRM, Salesforce and other projects + Create project plans, identify constraints and dependencies + Proactively manage project risks and mitigation + Control scope and evaluate business priorities to efficiently balance resources and projects + Define goals, measure progress, manage cross functional team dependencies and timelines + Facilitate requirements gathering and fit gap sessions + Maintain project documentation in MS Project, Confluence, OneDrive, SharePoint and Teams + Participate in a cross functional Steering Committees and facilitate trade-off/prioritization discussions as well as discuss risks and mitigation strategies + Lead cross functional teams, hold regular project reviews, and drive progress towards milestones and deliverables, including with vendors and internal/external implementation partners + Collaborate and work cross-functionally with various areas of the organization to identify resource, budget and time constraints, provide direction on finding solutions to issues + Ensure that key stakeholder objectives are achieved throughout the transformation (including status updates, reporting, schedule tracking, and cost tracking) + Produce clear and concise executive reports and have confidence to present to an executive-level audience on project status and progress including financial recognition + Manage dependencies between multiple projects and multiple business unit needs + Successfully lead the delivery of projects utilizing direct and non-direct reports + Be an informed project leader that makes and drives timely decisions within a high energy fast-paced environment **QUALIFICATIONS** **Education:** Bachelor's or Master's degree in Business or an equivalent field, or MBA or equivalent understanding of business process and financial concepts **Experience:** + 7+ years of project management experience + 5+ year experience as a project manager on complex transformational technical projects + Prior experience directly managing CRM, Salesforce, CPQ and related implementations in an Enterprise environment + Expert knowledge in all lead to order operations + Able to converse in technical language and possess knowledge of Salesforce, CRMs and other systems, systems integration, data and application development + Experience in the identification, assessment, and management of risks; able to manage the risks, not just the risk log. + Experience with work estimation on technical projects + Familiarity with Agile and SDLC + Excellent interpersonal and communications skills with a demonstrated ability to interact with high level non-technical stakeholders as well as technical development teams in a global environment + Experience working with cross functional teams comprised of internal resources, shared enterprise resources and 3rd party vendors / implementation partners + Proven ability to influence cross-functional teams without formal authority + Comfortable in developing effective relationships with cross functional stakeholders, senior leadership, and scrum teams across the organization + Conflict management skills including the ability to work with and resolve conflicting needs and requirements + Ability to analyze data, properly articulate and take proactive action on risks and dependencies + Ability to comprehend and communicate technical concepts + Possess a sense of accountability and pride for delivering on time and on budget with expected quality + Strong organization skills, ability to prioritize in the face of multiple project demands and focus on critical details + Strong interpersonal leadership skills and ability to commit, influence, motivate and successfully manage teams while working in a matrix / dotted line management structure, teams are not direct reports + Ability to learn new concepts/hardware/technologies quickly + Excellent meeting management, presentation, and facilitation skills + Self-motivated, able to stay on track, pursue solutions without supervision, and willing to do what it takes to get the job done + Experience with Change Management methodologies desired + Experience with multinational corporate structures is a strong plus + PMI and/or Lean/Agile certification(s) are required \#Li-Hybrid **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $128,900.00 - $226,050.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$128.9k-226.1k yearly 45d ago
Clinical Content Specialist - Nursing Education Researcher
Wolters Kluwer 4.7
Wolters Kluwer job in Kennesaw, GA
Wolters Kluwer | Shape the Future of Nursing Education Ready to make a real impact on how nurses learn and succeed? Join Wolters Kluwer as a Clinical Content Specialist - Nursing and put your expertise to work driving innovation in nursing education. You'll lead applied research that powers cutting-edge tools, such as adaptive quizzing, nationally benchmarked exams, and virtual simulation, that help faculty teach smarter and students learn better. What You'll Do * Lead the research that shapes tomorrow's nursing education. Design and manage studies that validate and improve our products. * Partner with educators and thought leaders. Build strong relationships with faculty and administrators to advance evidence-based learning. * Own the research life cycle. From IRB protocols to data analysis and publishing, you'll guide every step. * Turn insights into impact. Collaborate with product, marketing, and sales teams to translate findings into better tools and stronger messaging. * Be the voice of efficacy. Share results through white papers, conferences, and peer-reviewed publications. What You Bring * A doctoral degree (PhD, DNS preferred; EdD acceptable). * At least 5 years of experience in nursing education. * A proven track record of research publications in peer-reviewed journals. * Passion for advancing nursing education through evidence-based solutions. Why Wolters Kluwer? Your work will directly influence how future nurses are trained-impacting patient care worldwide. Join a collaborative team where your ideas matter, and your research drives real change. Travel: Approximately 10% to attend team meetings and conferences. #LI-Hybrid . Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $71,300.00 - $124,500.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
$71.3k-124.5k yearly Auto-Apply 22d ago
Vice President, Commercial Product Management
Wolters Kluwer 4.7
Wolters Kluwer job in Kennesaw, GA
The **Vice President, Commercial Product Management** serves as the strategic business leader for the US Professional Business Unit, with a focus on the end-end experience with the CCH Axcess platform and associated product portfolio, inclusive of ProSystem fx, operating across CCH Axcess Platform within the Professional Business Unit, and where applicable Research & Advisory Business Unit. Reporting directly to the Segment General Manager, this role is accountable for driving commercial success, customer satisfaction, and market expansion across the US market. This executive will lead the end-to-end product and Go-to-Market strategy, with full P&L responsibility for the CCH Axccess Platform portfolio. The role encompasses oversight of product lifecycle management, multigenerational roadmap development, marketing channel strategy, and operational execution to deliver sustainable revenue growth and long-term business value. The success of this role requires strong collaboration & user experience journey mapping with the VP Product Management for the Audit and Tax product portfolios. With a deep understanding of market dynamics and customer needs, the Vice President will translate strategic insights into actionable plans that drive innovation, differentiation, and competitive advantage. This includes spearheading the integration of advanced technologies, such as AI, into the SaaS product suite to enhance customer outcomes and accelerate growth. In addition to commercial leadership, the Vice President will champion organizational effectiveness by cultivating a high-performing, future-ready workforce. This role is pivotal in ensuring the business delivers on its financial commitments while advancing strategic transformation initiatives that benefit key stakeholders, including customers, employees, and shareholders. **Essential Duties and responsibilities** + Own and manage the full P&L, meeting all top-line and bottom-line financial commitments while strengthening the business for long-term growth. Relentlessly pursue operational efficiency to reinvest in high-return growth opportunities. + Develop and execute a commercially driven go-to-market strategy, leveraging disruptive/innovative product strategies including advanced technologies such as AI, agentic workflows, and behavioral data to drive revenue growth, profitability, and market differentiation with urgency and strong willingness to win. + Lead strategic transformation of the Tax & Accounting CCH brand into a scalable, AI-enable SaaS business, aligning product innovation with evolving customer needs and platform extensibility. + Develop a deep understanding of the core business, total market opportunities, customer profiles, competitive landscape, and market trends to identify opportunities for revenue growth market expansion, and logical adjacencies. + Cultivates deep customer intimacy by engaging directly with key accounts, translating nuanced customer needs into strategic product roadmaps, and championing voice-of-customer initiatives that drive adoption, retention, and commercial growth + Develop and execute a multigenerational product roadmap aligned with the North American technology platform and AI/GenAI strategy, leveraging the extensible architecture of the core platform to deliver additional products and solutions. + Utilize customer insights, usage trends, and financial modeling to drive pricing strategy, optimize monetization, and inform product investments. + Translate business strategy into a compelling and inspiring call to action for employees, focusing on securing and developing, and retaining commercially minded, and engaged talent with the capability to deliver on current and future growth aspirations. + Lead the development and execution of a comprehensive marketing and communications strategy to articulate the brand's value proposition, strengthen market perception, and support sales enablement. + Drives cross-functional alignment and executive stakeholder buy-in by clearly articulating product strategy, commercial priorities, and customer value across internal teams and external partners, including C-level executives, clients, and industry stakeholders. + Ensure product roadmap is developed by Technical Product Management team that is aligned with market opportunities and financial returns. + Pursue operational efficiency to reinvest savings into high-return growth opportunities. + Implement an acquisition strategy focused on accelerating revenue growth, expanding the addressable market, and increasing portfolio profitability. + Lead and mentor a high-performing team of product managers, fostering a culture of innovation, accountability, and customer obsession while ensuring organizational health and succession readiness. Works with the VP Product Management for Audit & Tax to develop one operating model with consistent processes across all functions with clear roles & accountabilities defined. **Job Qualifications** Education: Bachelor's degree required. MBA strongly preferred Experience: + 15+ years of product management experience in SaaS, proven success managing go-to-market disciplines (e.g. sales, marketing, product management, development, support) and having P&L accountability in a functionally matrixed organization + 5+ years' experience working with Offshore employees for both product management and outsource Other Knowledge, Skills, Abilities or Certifications: + Strong business and financial acumen, able to synthesize complex information and formulate an aligned approach and plan. + Expertise in pricing strategy, revenue forecasting, and ROI-based investment prioritization. + Proven track record of launching and scaling commercial software products, ideally with AI/ML components. + Deep understanding of AI, Agentic AI, and their application in enterprise software. + Exceptional leadership, communication, and stakeholder management skills. + Ability to balance priorities of managing and inspiring teams, projects of varying complexity, and daily operations while maintaining focus on critical success factors. + Deep customer orientation with the ability to translate customer insights into differentiated, revenue-generating offerings while ensuring premium service delivery in a cost-effective way. + Highly developed executive presence with strong collaboration skills; able to articulate a value proposition and secure buy-in and support from senior executive leadership, peers, and staff. + Experience working in agile, fast-paced, and high-growth environments. + Background in enterprise B2B SaaS, especially in verticals like FinTech, HealthTech, or HRTech. **Travel requirements** 30% overnight travel (primarily in United States) if living in North America Hub (Dallas, Atlanta); 40% if other location. Preference is to be in a Wolters Kluwer Office location two days a week. \#LI-Hybrid **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $198,000.00 - $297,000.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$198k-297k yearly 60d+ ago
Lead Product Software Engineer - AI
Wolters Kluwer 4.7
Wolters Kluwer job in Kennesaw, GA
This is a Hybrid role requiring 2 days a week in a Wolters Kluwer office We're looking for a Lead Product Software Engineer - AI to join InnovateHub, our startup-within-the-enterprise that co-designs AI solutions with customers across Wolters Kluwer's Tax and Accounting product portfolio. You'll develop cutting-edge AI features that transform how accounting professionals work, focusing on real customer problems rather than technology-first solutions. InnovateHub operates with close collaboration between engineers, product managers, UX designers, and researchers. Engineers deeply understand business problems, product managers rapidly prototype ideas, and designers and researchers translate user needs into elegant, evidence-based solutions. We work in fast feedback cycles, obsess over customer value, and blur traditional role boundaries to focus on solving the right problems. We practice Agile and XP methodologies with weekly sprints, BDD/TDD practices, and pair programming with daily rotation to support high team cohesion and knowledge sharing. This role is ideal for someone who adapts quickly to new technologies, communicates effectively across teams, thrives in collaborative environments, and is passionate about human-centric AI solutions that deliver real value to professionals. Key Responsibilities: Customer-Centric Product Development: Co-design AI solutions with customers, focusing on real problems rather than technology-first approaches. Build human-centric AI features that deliver measurable value in fast feedback cycles. Cross-Portfolio Innovation: Work across TAA's product portfolio, enabling other teams while building AI solutions that can be applied to multiple products and customer segments. Technical Leadership: Design and implement AI features using Python and modern frameworks. Build intelligent document processing, automated workflows, and AI-powered analytics with a focus on security, product experience, and scalability. Close Collaboration: Work in InnovateHub's collaborative model where engineers understand business problems as deeply as technical solutions, partnering closely with product managers who prototype their own ideas. Requirements: Technical Foundation: * 5+ years building software applications (experience with Python, JavaScript/TypeScript preferred) * 1+ years hands-on experience with LLMs or AI systems (NLP preferred) * Full-stack development capabilities * Experience with Agile/XP practices including TDD/BDD and pair programming * Proficiency with AI coding tools (GitHub Copilot, Cursor, or similar) * Regular use of GenAI utilities (ChatGPT, Claude, etc.) for development workflow Technical Project Leadership: * 3+ years leading complex technical projects from inception to delivery * Experience working in startup-like environments or innovation teams * Comfort working in collaborative, fast-paced Agile environments with weekly sprints and blurred (but aligned) role boundaries AI/ML Experience: * Working knowledge of AI/ML frameworks (LangChain, Hugging Face, OpenAI APIs) * Experience with vector databases and embeddings * Understanding of prompt engineering and AI optimization Communication Skills: Ability to explain technical concepts to non-technical stakeholders and drive adoption of new technologies across teams. Preferred Qualifications: * Microsoft Azure AI-102 certification is highly desired - our team is 100% certified and we value this demonstration of Azure AI expertise * Experience with Azure AI services, advanced AI frameworks, or multi-modal AI systems * Background in dynamic environments like startups, innovation teams, or product-focused companies that prioritize customer co-design and rapid value delivery * Experience with document processing, financial data analysis, or B2B professional software * Experience with MLOps, AI governance, or cross-portfolio AI implementations, particularly in regulated/compliance-driven environments * Experience with RAG (Retrieval-Augmented Generation) * Understanding of UX/UI We encourage applications from candidates with diverse backgrounds who have strong technical skills, project leadership experience, and can adapt quickly to new challenges in a customer-focused, innovation-driven environment. Our Culture: At Wolters Kluwer, our core values-Focus on Customer Success, Make it Better, Aim High and Deliver, and Win as a Team-guide everything we do. We are committed to driving success for our customers by delivering innovative solutions that exceed expectations. We continually strive to improve our processes and products, aiming for excellence in all our efforts. Collaboration and teamwork are central to our culture, enabling us to achieve great results together. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $116,400.00 - $204,075.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
$116.4k-204.1k yearly Auto-Apply 10d ago
Product Manager - Health Digital Products
Wolters Kluwer 4.7
Wolters Kluwer job in Kennesaw, GA
The Product Manager will support digital products in the Medical Education and Medical Practice product suite. This role will own and revitalize a portfolio of digital products, with both B2B and B2C sales channels, spanning diverse learning markets, including pharmacy education and clinical decision making for PA and NP education, and clinical markets including primary care decision support and medical dictionary, spellchecker and abbreviations. This role will lead API strategy and execution, oversee eCommerce initiatives, and drive growth in a mature product suite facing unique market challenges. The Product Manager will collaborate cross-functionally to deliver innovative solutions that meet the evolving needs of healthcare learners, practitioners, medical documentation, and adjacent medical markets. DUTIES & RESPONSIBILITIES * Lead the development and execution of API strategy for assigned products, including market research, customer requirements gathering, communication with product owner or technology team, go-to-market planning, and lifecycle management. * Guide both B2B and B2C (eCommerce) strategy and execution, optimizing digital sales channels and customer experience. * Drive product revitalization initiatives, assessing product strengths and weaknesses relative to competitors, identifying and addressing stagnation points, and implementing strategies for growth and differentiation. * Conduct in-depth market, UX, and customer research to understand workflows, drivers of purchase and retention, optimal pricing, and customer satisfaction. Propose and implement customer insight activities (e.g., surveys, focus groups, interviews) to identify pain points, needs, and market trends. * Develop product roadmaps that support business strategy goals, with a clear vision and customer-need-driven strategy for product features and enhancements. With support, create and deliver business plans and P&Ls for high-investment initiatives. * Based on customer and UX research and review of product analytics, write high-level requirements for products and product enhancements; review and approve technical requirements developed by product owner. * Manage and communicate project schedules, goals, dependencies; coordinate cross-functional initiatives and regularly report statuses to supervisor and senior leadership. Monitor customer pipeline and assist with quarterly revenue forecasts. * Collaborate cross-functionally with marketing, sales, customer support, editorial, technology, UX, finance, operations, and sales enablement to deliver innovative solutions, effective product launches, and sales support tools. * Serve as the expert on product features and value proposition; present to sales teams and occasionally customers, articulating positioning within the Medical Education and Medical Practice suite. QUALIFICATIONS Education: Bachelor's Degree or equivalent experience Experience: * 3+ years of digital product management experience, preferably in the medical, education, or publishing sectors and including API productization. * Experience with API lifecycle management (requirements, launch, optimization) and eCommerce strategy in healthcare. * Proven ability to work independently and with autonomy to translate high-level goals into actionable plans and direct cross-functional teams to achieve them. * Analytical and able to create sound business proposals backed by data. * Experience working in cross-functional teams and managing multiple stakeholders. * Experience and expertise in requirements-gathering/analysis and in writing high-level specifications, including teasing out edge cases and identifying gaps and/or missed requirements. * Understanding of project management practices and tasks; this is not a project management role; however, all members of the team manage projects to some extent and this role will likewise contribute to keeping initiatives on track and mitigating risks. * Experience with Medical Education (medical schools, PA, and/or pharmacy) and Medical Practice markets highly preferred. Knowledge, Skill, and Attributes: * Comfortable with ambiguity; able to bring clarity and direction to cross-functional teams. * Strategic, commercial, and analytical thinker; uses data to inform decisions and drive product growth. * Excellent communication and presentation skills for diverse audiences. * Customer-centric mindset with a strong focus on understanding and addressing user needs. * Highly organized and adaptable; manages shifting priorities and deadlines effectively. * Fosters a transparent, open, and collaborative team environment. TRAVEL: 2-3 times per year #LI-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $75,900.00 - $129,950.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
$75.9k-130k yearly Auto-Apply 23d ago
Senior Technology Sales Support Specialist-Digital Innovator
Wolters Kluwer 4.7
Wolters Kluwer job in Kennesaw, GA
About the Role: As a Senior Technology Sales Support Specialist, you will play a pivotal role in complex sales processes by offering advanced technical expertise. Your involvement will be key to bridging the gap between technical teams and sales representatives, enhancing customer satisfaction, and contributing significantly to sales outcomes. This position allows for deeper technical involvement and greater influence within your team. Responsibilities: * Assist in preparing and supporting one-on-one solution demonstrations for small and mid-sized accounting firms. * Collaborate with sales and senior solution architects to understand customer needs and help align product capabilities. * Understanding of APIs and similar integration technologies. * Understanding of AI (Generative, Agentic, etc.) and how these technologies are used with CCH Products. * Support responses to RFPs and product inquiries. * Prepare and Implement technology documentation to increase the overall team technology acumen. * Set up, manage, and maintain "demo-ready" environments for core WK solutions. * Maintain technical documentation and CRM (Salesforce) entries. * Shadow experienced team members during customer meetings, gaining exposure to solution delivery best practices. * Respond to product inquiries, pricing questions, and technical requests using approved knowledge base content. * Continuously develop product and industry knowledge through structured training, self-study, and active participation in team sessions. * Ensure completion of internal administrative tasks including demo scheduling, CRM notes, and coordination of follow-up items. * Collaborate with internal teams to address straightforward technical challenges. Skills: * Deep Technical Knowledge: Extensive understanding of products/services. * Strategic Customer Service: Advanced skills in managing customer relationships. * Advanced Documentation: Capable of producing comprehensive technical documents. * Complex Problem-solving: Exceptional troubleshooting and problem-solving skills. * Persuasive Communication: Advanced interpersonal and presentation abilities. * Team Leadership: Ability to lead and mentor within teams. * Data Analysis: Proficiency in analyzing and utilizing data. * Technical Tools Utilization: Advanced usage of software tools relevant to technical sales. Education: Bachelor's in Accounting, Finance, or related field Experience: * 0-2 years experience in tax/accounting or software support role. * Demonstrated knowledge in SaaS, APIs, AI (GenAI, LLM, Agentic AI, etc.), or Cloud solutions. Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.) * Product Technical Expertise: Understands features of core products and learns competitive positioning. * Solution Demonstration & Value Communication: Supports demonstration efforts with guidance. * Customer Engagement & Influence: Participates in meetings to observe customer needs and responses. * Sales Enablement & Deal Support: Provides basic support in deal execution and tracks action items. * Market & Industry Expertise: Has foundational awareness of accounting industry needs and WK's role. * Collaboration & Leadership: Works under close guidance, contributes to team knowledge sharing. * Tools, Data, & Process Enablement: Learns to use internal tools (Salesforce, Teams, demo systems); documents processes. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $71,300.00 - $124,500.00 USD This role is eligible for Commission. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
$71.3k-124.5k yearly Auto-Apply 47d ago
Senior Sales & Business Development Representative - Health Technology Sales (Ovid Guidelines Sales Specialist)
Wolters Kluwer 4.7
Wolters Kluwer job in Atlanta, GA
We have an exciting Sales role within our Health Research business with Ovid Technologies as a Senior Sales and Business Development Representative **Ovid Guidelines AI, an agentic GenAI solution** . This solution supports end-to-end guideline lifecycle management by uniting researchers, expert panels, and review boards through a shared, auditable environment for coordinating projects and capturing key evidence, deliberations, and decisions over time. The Senior Sales and Business Development Representative for **Ovid Guidelines** is responsible for building and maintaining effective long-term relationships and a high level of satisfaction with decision makers and influencers. You will be responsible for developing and implementing a comprehensive sales plan that includes new sales strategies for large societies and organizations publishing clinical guidelines. You will collaborate closely with colleagues from the Ovid Sales Team to establish new sales of Ovid Guidelines AI. Your role is pivotal in driving the growth and success of our company. You will be focused on generating new business for a new solution and will be at the forefront of expanding our client base by forging valuable partnerships with Medical Societies and Health Organizations nationally. **RESPONSIBILITIES** + **New Deal Generation:** Proactively seek out and identify potential clients and opportunities, with a primary focus on closing new multi-year deals. + **Lead Qualification:** Evaluate and qualify leads to ensure alignment with our target market and business objectives. + **Sales Strategy** : Develop and execute strategies to approach and engage prospective clients, tailoring your approach to meet their unique needs. + **Pitch and Presentation:** Conduct compelling sales presentations and demonstrations to showcase the value and benefits of our offerings. + **Negotiation and Closing:** Handle negotiations with prospective clients, addressing any objections, and guiding them through the sales process to secure new contracts. + **Pipeline Management:** Maintain and manage a robust pipeline of new business opportunities, tracking progress and reporting on key metrics. + **Proven Sales Experience:** Demonstrated success in sales roles, with a focus on acquiring new business and closing complex new business deals. + **Strong Negotiation Skills:** Ability to effectively negotiate terms and close deals while maintaining a positive client experience. + **Understanding of Society/Organization sales:** Role requires experience and proven history of success negotiating with and navigating with this market segment + **Strategic Mindset:** Skilled in developing and executing strategies to attract and convert new clients. + **Excellent Communication:** Exceptional verbal and written communication skills, with the ability to articulate complex solutions clearly and persuasively to a broad range of key stakeholders. + **Self-Motivated:** Highly driven and proactive, with a strong work ethic and a passion for achieving and exceeding sales targets. + **Experience with SAAS Sales in Healthcare:** Understanding of navigating budget, IT and procurement for new products in healthcare **QUALIFICATIONS** **Education:** bachelor's degree or equivalent experience **Experience:** + 5+ years field sales experience + Value-based selling skills + Challenger sales methodology preferred + Develop an understanding of each society's area of discipline + Software or Cloud sales experience + Healthcare/Medical Market + Understanding of how guidelines are created + Importance of standards of care - value of guidelines + How medical evidence is fine-tuned into guidelines for the medical users + Publishing, Information, or Health Technology industry preferred + Medical society contacts experience - understanding society goals, serving their membership + Sales experience to Societies - Navigating society decision-making + Knowledge about CRM Applications (e.g., Salesforce) **TRAVEL:** 20% \#LI-Remote **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $71,300.00 - $124,500.00 USD This role is eligible for Commission. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$71.3k-124.5k yearly 41d ago

Wolters Kluwer jobs in Atlanta, GA - 98 jobs

Customer Success Manager - Engagement Manager

Associate Director Sales Channel/Affiliates

Senior Sales & Business Development Representative - Health Technology Sales (Ovid Synthesis Sales Specialist)

Senior Technology Sales Support Specialist-Digital Innovator

Senior Clinical Editor - Nursing

Strategic Planning Consultant - Legal & Regulatory

Lead Product Software Engineer | DevOps

Marketing Specialist, Small Firms

Business Analyst

Advanced Inside Sales Representative (Core Account Manager for Academic & Medical Sales)

Senior Content Editing Associate

Associate Project & Program Manager

Senior Major and Strategic Account Executive

Lead Technology Project & Program Manager

Clinical Content Specialist - Nursing Education Researcher

Vice President, Commercial Product Management

Lead Product Software Engineer - AI

Product Manager - Health Digital Products

Senior Technology Sales Support Specialist-Digital Innovator

Senior Sales & Business Development Representative - Health Technology Sales (Ovid Guidelines Sales Specialist)

Learn more about Wolters Kluwer jobs

Most common locations at Wolters Kluwer

Working at related companies

Related companies jobs

Jobs in nearby cities