Wolters Kluwer jobs in Boston, MA - 94 jobs

Customer Success Manager - Engagement Manager
Wolters Kluwer 4.7
Wolters Kluwer job in Waltham, MA
The Customer Success Engagement Manager plays a high-impact role in managing strategy and product utilization across the Wolters Kluwer Health's Clinical Decision Support & Provider Solutions (CDSP) product portfolio. They serve as a trusted advisor for our largest and most strategic accounts and are responsible for optimizing customer outcomes to ensure alignment with the client's clinical, operational, and strategic goals. They ensure strategic customer relationships are established and strengthened, drive product adoption and ensure utilization goals are achieved to maximize value realization, implementation projects are well-managed, communication plans are effectively designed and executed, and ongoing performance is managed. They work directly with Sales Account Managers to ensure that customer needs are identified and satisfied, that expectations are met and exceeded and that renewals are achieved. Internally, this position contributes to the development of both internal and external best practices, participates in training and onboarding, and mentors teammates in their growth and development. RESPONSIBILITIES * Customer Relationship Management * Partner with Sales to build and maintain the health and well-being of assigned accounts, effectively managing customer expectations, and supporting success and renewal * Act as CE liaison for customer executive leadership as it relates to project planning, execution, implementation and utilization efforts * Complete Executive Business Reviews (EBRs) to align on progress, ROI, and future opportunities in collaboration with senior management and Sales * Develop and deliver compelling presentations and facilitate strategic, consultative discussions with key stakeholders * Share best practices and encourage their adoption to maximize product value and outcomes * Design workflows, trainings, and deployment plans to meet unique customer needs * Win support for process and performance improvement plans related to customer success, product development, and service improvements based on strategic account feedback * Work with customers to set utilization goals and benchmark success, leveraging tools (reports, case studies, client references, etc.) to win and maintain customer support * Manage and nurture relationships with key decision-makers and stakeholders across multiple departments (clinical, administrative, and executive levels) * Develop a deep understanding of the strategic account's goals, pain points, and long-term objectives to align WKH solutions with their needs * Ensure the products deliver measurable value to the customer, while educating decision-makers and stakeholders on the tangible benefits being provided * Build credibility with key stakeholders by delivering valuable insights and expert guidance, positioning yourself as a trusted advisor for strategic discussions and decision-making. * Foster long-term relationships with both internal teams and customers, continuously working to deepen trust and collaboration. Build a wide network of internal champions for WK products and leverage these relationships to drive product adoption and customer satisfaction * Implementation and Project Management * Understand and uncover customer needs, initiatives, and deployment opportunities * Lead the development and execution of comprehensive customer project plans, including implementation and optimization activities with milestones and goals. This includes ensuring the coordinated execution of tasks across a multi-disciplinary team (Systems Implementation, Customer Support, Enterprise Support, Research & Analytics, Lifecycle Marketing, etc.) and for a variety of activities (access planning, configuration, and execution; training & onboarding; communication plans & digital programs; reporting, etc.) * Assess internal resource needs and requirements for efficient and effective implementation * Report on progress and effectiveness of plans to customer leadership and internal stakeholders. Identify and monitor potential risks to the customer relationship or satisfaction and proactively trigger escalation paths and develop remediation strategies when necessary * Direct Customer Success Specialists in executing supporting implementation activities, including workflow design, customer configuration, branding & tailoring, and customer training and best practices tailored to the needs of high-value accounts * Ensure plan execution by direct contribution and oversight of assigned team members' efforts, prioritizing efforts and resources for assigned customer portfolio. * Ongoing Utilization Management * Oversee and analyze customer utilization patterns to identify areas of risk, opportunity, and need * Present insights that showcase how WKH solutions contribute to their goals * Conduct utilization reviews with customer providing actionable insight into product usage and making data-driven recommendations for improvement * Work with customers to re-engineer workflow processes where necessary * Partner with marketing on communication planning including lifecycle marketing, targeted customer communications, and thought leadership campaigns * Identify cross-sell/up-sell opportunities by assessing customer needs and aligning additional products, services, or features that drive value and enhance their experience * Implementation Scoping * Advise sales team in establishing contract terms and pricing for the solution * Collaborate with sales team in reviewing and finalizing implementation scope, timelines, and milestones * Related Duties * Establish positive, collaborative relationships with customer representatives even under difficult or escalated circumstances * Act and communicate professionally as a representative of the CE team * Respond quickly and appropriately to customer questions, needs and requests and coordinate resources to meet those needs QUALIFICATIONS Education: Bachelor's degree required, Business/Health Administration preferred. Advanced degree or equivalent experience recommended. Experience: * 4+ years direct healthcare experience preferred * 5+ years of experience in SaaS-based customer success, account management, or a related role, with a focus on strategic or enterprise-level customer engagement and value realization * Healthcare Landscape preferred * In-depth knowledge of clinical decision support (CDS) products and is aware of the competition and market differentiators * Deep understanding of the healthcare industry, including medical devices, healthcare regulations, and clinical environments and workflows * Comprehensive awareness of challenges faced by healthcare organizations, such as patient outcomes, compliance, and cost pressures * Remain current on trends, regulatory changes, and innovations in the industry Act as a thought leader by sharing insights, whitepapers, and case studies with strategic accounts Other Knowledge, Skills, Abilities or Certifications: * Excellent project management skills to track large, complex software implementations across multiple customer sites * Familiarity with customer success platforms and CRMs * Data-oriented, consultative approach to promote product utilization with customers * Proven ability to quickly establish rapport with all levels of personnel up to and including C-suite executives * Superb presentation, oral, and written communication skills to effectively engage with C-level executives and cross-functional teams TRAVEL: approximately 30% - 40% About Wolters Kluwer Health's Clinical Decision Support & Provider Solutions (CDSP) Wolters Kluwer Health's Clinical Decision Support & Provider Solutions (CDSP)organization is a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the front lines of clinical care. Our talented team of physician and pharmacist editors, technologists, and product visionaries collaborate to provide advanced clinical decision support solutions that measurably improve clinical effectiveness by helping healthcare professionals provide optimal care for their patients. Wolters Kluwer Health's Clinical Decision Support & Provider Solutions (CDSP)mission is to improve care worldwide. To achieve this vision, CE has strived to deeply understand the challenges facing clinicians and provider organizations as they evolve their workflow to cope with changing regulatory payment pressures while striving to deliver high quality and effective care. #LI-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $98,500.00 - $172,700.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
$98.5k-172.7k yearly Auto-Apply 3d ago

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Account & Relationship Manager
Wolters Kluwer 4.7
Wolters Kluwer job in Boston, MA
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your place here. Client Solutions: Wolters Kluwer Solutions and Software Directory | Wolters Kluwer What We Offer: The Account & Relationship Manager role offers growth potential opportunities, professional development, an engaging team environment, the ability to work a hybrid schedule (in-office 2-days a week), and amazing benefits. Office Locations: Contact Wolters Kluwer | Wolters Kluwer What You'll be Doing: The Account & Relationship Executive is a quota-carrying team member responsible for building and maintaining effective long-term relationships with customers across industries to create demand for our products and services. The Senior Account & Relationship Executive is accountable to achieve their quota for the assigned book of business through directly selling products in the customers' existing product lines. This includes driving transactional adoption, pursuing and driving renewal transactions, and pursuing up-sell opportunities. The Account & Relationship Executive is responsible for leveraging data to understand customer usage patterns and identifying opportunities to improve adoption, pursue a renewal, pursue incremental revenue (up-sell) within the customer's existing products, or identify potential leads for an Account Executive to pursue a cross-sell opportunity. The Account & Relationship Executive will conduct quarterly business reviews with customers to understand existing product usage, advise on best practice use cases and behaviors, and educate on optimal use of offerings to maximize value and increase revenue spend. Key Tasks: * Researches and gathers information on current customers and their needs. * Monitors and interprets product usage data for an assigned book of accounts to identify opportunities to improve adoption, pursue renewal opportunities, up-sell within existing products, or identify opportunities for a Sales Rep to cross-sell. * Develops customer relationships for an assigned book of accounts with primary focus on improving product use/adoption, executing renewals, up-selling business and direct sales within existing product lines. * Adheres to defined onboarding and training processes to effectively promote customer adoption of CS offerings. * Adheres to defined sales methodology and sales processes to execute renewal and up-sell opportunities. * Identifies leads for cross-sell opportunities and share them with Sales Reps to pursue. * Directly sells products within the existing customer base. * Collaborates with Account Executive to complete annual account reviews with customers to facilitate customer retention. * Works with Account Executive to transition customers from contract-signing to post-sale support with a Customer Success Specialist. * For high strategic opportunities, works with Account Executive, Technical Sales, and Sales Support to pursue and close opportunities for Compliance Solutions products at customer accounts. * Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment: improvements in customer adoption of current portfolios (month over month or quarter over quarter) * Number of leads identified and communicated to Account Executive * Customer satisfaction scores and retention rates * Completion of assigned product trainings and other required learnings for professional development You're a Great Fit if You Meet These Requirements: * Bachelor's Degree * The ability to work a hybrid schedule, going to an office location 2-days a week, and working an 8 a.m. to 5 p.m., Monday - Friday schedule, ET and CT preferred * 8 years of B2B commissioned sales or equivalent. * Experience in Account Management, Sales, Technology Training, or renewal sales. * Experience in the financial services, or lending compliance industries. * Data analysis skills and ability to derive insights that drive next steps or actions required. * Account Management (general knowledge of customer's business, stakeholders, product portfolio). * Communicate effectively in both face-to-face and virtual selling environments. * Interpersonal skills, ability to build stakeholder relationships. * Team effectively with other internal teams including Sales, Sales Support stakeholders. * Stay organized and manage multiple priorities at once across multiple customer accounts. * Cross-sell, up-sell, or pursue renewal transactions with customers. * Professional demeanor in oral and written communications * Passion and ability to learn new CS offerings quickly. * Self-motivated; proactive and perseverant mindset. * General product and application knowledge. We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at ************************************************** Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $51,100.00 - $87,250.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
$51.1k-87.3k yearly Auto-Apply 47d ago
Senior Sales & Business Development Representative - Health Technology Sales (Ovid Guidelines Sales Specialist)
Wolters Kluwer 4.7
Wolters Kluwer job in Boston, MA
We have an exciting Sales role within our Health Research business with Ovid Technologies as a Senior Sales and Business Development Representative **Ovid Guidelines AI, an agentic GenAI solution** . This solution supports end-to-end guideline lifecycle management by uniting researchers, expert panels, and review boards through a shared, auditable environment for coordinating projects and capturing key evidence, deliberations, and decisions over time. The Senior Sales and Business Development Representative for **Ovid Guidelines** is responsible for building and maintaining effective long-term relationships and a high level of satisfaction with decision makers and influencers. You will be responsible for developing and implementing a comprehensive sales plan that includes new sales strategies for large societies and organizations publishing clinical guidelines. You will collaborate closely with colleagues from the Ovid Sales Team to establish new sales of Ovid Guidelines AI. Your role is pivotal in driving the growth and success of our company. You will be focused on generating new business for a new solution and will be at the forefront of expanding our client base by forging valuable partnerships with Medical Societies and Health Organizations nationally. **RESPONSIBILITIES** + **New Deal Generation:** Proactively seek out and identify potential clients and opportunities, with a primary focus on closing new multi-year deals. + **Lead Qualification:** Evaluate and qualify leads to ensure alignment with our target market and business objectives. + **Sales Strategy** : Develop and execute strategies to approach and engage prospective clients, tailoring your approach to meet their unique needs. + **Pitch and Presentation:** Conduct compelling sales presentations and demonstrations to showcase the value and benefits of our offerings. + **Negotiation and Closing:** Handle negotiations with prospective clients, addressing any objections, and guiding them through the sales process to secure new contracts. + **Pipeline Management:** Maintain and manage a robust pipeline of new business opportunities, tracking progress and reporting on key metrics. + **Proven Sales Experience:** Demonstrated success in sales roles, with a focus on acquiring new business and closing complex new business deals. + **Strong Negotiation Skills:** Ability to effectively negotiate terms and close deals while maintaining a positive client experience. + **Understanding of Society/Organization sales:** Role requires experience and proven history of success negotiating with and navigating with this market segment + **Strategic Mindset:** Skilled in developing and executing strategies to attract and convert new clients. + **Excellent Communication:** Exceptional verbal and written communication skills, with the ability to articulate complex solutions clearly and persuasively to a broad range of key stakeholders. + **Self-Motivated:** Highly driven and proactive, with a strong work ethic and a passion for achieving and exceeding sales targets. + **Experience with SAAS Sales in Healthcare:** Understanding of navigating budget, IT and procurement for new products in healthcare **QUALIFICATIONS** **Education:** bachelor's degree or equivalent experience **Experience:** + 5+ years field sales experience + Value-based selling skills + Challenger sales methodology preferred + Develop an understanding of each society's area of discipline + Software or Cloud sales experience + Healthcare/Medical Market + Understanding of how guidelines are created + Importance of standards of care - value of guidelines + How medical evidence is fine-tuned into guidelines for the medical users + Publishing, Information, or Health Technology industry preferred + Medical society contacts experience - understanding society goals, serving their membership + Sales experience to Societies - Navigating society decision-making + Knowledge about CRM Applications (e.g., Salesforce) **TRAVEL:** 20% \#LI-Remote **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $71,300.00 - $124,500.00 USD This role is eligible for Commission. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$71.3k-124.5k yearly 41d ago
Senior Clinical Editor - Nursing
Wolters Kluwer 4.7
Wolters Kluwer job in Waltham, MA
The Senior Content Editor - Nursing is responsible for the development, review, and management of high-quality, evidence-based clinical content for Lippincott Solutions products such as Lippincott Blended Learning, Lippincott Certification Review, and Lippincott Professional Development. Your clinical expertise will help ensure that all content is accurate, relevant, consistent, and aligned with current clinical guidelines and best practices. The Senior Content Editor - Nursing collaborates with internal teams, external contributors, and subject matter experts to deliver content on time and within budget. **RESPONSIBILITIES** + Review and verify clinical content to ensure that it is evidence based and follows the latest guidelines and standards. Ensuring that all clinical content is accurate, relevant, consistent, and complete. Writing and editing content, as needed. + Participate in the development and maintenance of detailed clinical content while ensuring consistency with information curated by other Wolters Kluwer Health Products. + Apply clinical experience and knowledge with synthesis of evidence to determine appropriate, meaningful inclusion of new information in clinical learning products. + Manage all phases of the clinical content development cycle for digital products. + Develop and communicate clear clinical guidelines and editorial standards to subject matter experts. + Maintain awareness of healthcare trends, clinical guidelines, and publishing standards. + Serve as a liaison between partnering organizations to ensure on-time delivery of evidence-based clinical content. + Collaborate with the Product Manager, Content Director, and Content Editing Manager to create and manage the content budget. + Collaborate with the Content Editing Manager to develop workflow schedules. + Provide feedback to partnering organizations and subject matter experts to ensure high-quality content delivery. + Communicate with subject matter experts and other authorities to resolve clinical queries. + Manage project components (text, images, videos) at different phases of the workflow over multiple releases simultaneously. + Assist with new content and product development under the direction of the Content Director and Product Manager. + Consult with the Digital Content Analyst, Digital Experience Group, and other content team members to ensure content editing needs are met in the common content management system. + Support marketing, sales, product management, and other teams as needed to deliver accurate information to customers and to better understand the healthcare industry. + Answer customer queries and respond to their requests. + Report improvement opportunities, solutions, and progress to the management team. + Assist in managing high-volume content workflows and priorities. + Support quality assurance initiatives for multimedia content. + Evaluate content performance metrics and suggest improvements. + Ensure compliance with legal and ethical content guidelines. **QUALIFICATIONS** **Education:** College degree MS in Nursing or BS in Nursing with specialty certification (Nursing Professional Development or Critical Care preferred). **Experience:** + Minimum of 5 years recent nursing experience required + Critical Care experience preferred + Experience as a Nursing Professional Development Specialist or Critical Care educator preferred. + Active RN license required. **TRAVEL:** \#LI-Hybrid **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $60,700.00 - $106,000.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$60.7k-106k yearly 55d ago
Sr Digital Marketing Specialist
Wolters Kluwer 4.7
Wolters Kluwer job in Waltham, MA
The **Sr. Digital Marketing Specialist** will be a key member of our global Digital Marketing team, driving high-impact digital programs that accelerate pipeline creation and support customer expansion across our Clinical Effectiveness business. This individual contributor role is ideal for a hands-on operator who excels at marketing automation, email program execution, audience segmentation, and data-informed optimization. In this role, you will be the primary owner of **email marketing and marketing automation within Adobe Marketo Engage** , while also supporting **account-based digital advertising** programs within **6sense** and **LinkedIn Campaign Manager** . You'll partner closely with global stakeholders-including Campaign Strategy, Product Marketing, Sales, and Data/Analytics-to orchestrate multi-touch digital experiences that are personalized, measurable, and aligned to revenue outcomes. This role in Hybrid in a Wolters Kluwer Office location 2 days a week. **Primary Responsibilities:** **Email Marketing & Marketing Automation** + Own the build, QA, and deployment of email programs, engagement/nurture streams, triggered workflows, and operational campaigns in **Adobe Marketo Engage** . + Create and manage **Smart Lists, Smart Campaigns, tokens, snippets, A/B tests, and dynamic content** to drive engagement and conversion. + Maintain global email governance including naming conventions, folder structure, and compliance with deliverability, GDPR/CCPA, and preference center best practices. + Partner with key stakeholders to translate campaign briefs into scalable Marketo programs aligned to audience strategy and lifecycle stage. **Account-Based Digital Advertising Support** + Assist with ABM campaign setup and execution within **6sense** , including audience/segment creation, workflow management, intent-based targeting, keyword updates, and funnel-stage activation. + Support LinkedIn and Meta ad execution (Sponsored Content, Conversation Ads, and Document Ads), ensuring accurate audience targeting and integration with Marketo workflows. + Collaborate with digital advertising leads to ensure coordinated cross-channel orchestration between ads, web, and email nurture motions. **Campaign Operations, Optimization & Insights** + Build and execute **end-to-end integrated programs** that connect digital ads, landing pages, web personalization, and email programs. + Monitor campaign performance, provide recurring insights dashboards, and recommend actionable optimizations based on engagement trends, intent signals, and content performance. + Implement structured A/B and multivariate testing plans across channels-subject lines, CTAs, content formats, segmentation splits. + Partner with Analytics, Content and Program teams to ensure accurate campaign tracking, attribution, and reporting. **Program & Process Management** + Develop and maintain scalable audience segmentation strategies, ensuring clean targeting, persona alignment, and avoidance of cross-program audience fatigue. + Ensure all programs follow brand guidelines, accessibility standards, and consistent messaging across geographies. + Support budget tracking for digital advertising and ABM programs, ensuring accuracy across campaigns and cost centers. + Contribute to ongoing MarTech process improvement - including documentation, QA processes, and campaign setup templates. **Desired Skills & Experience** + **Strong communicator:** clear, concise writing and the ability to synthesize and present insights. + **Highly collaborative:** comfortable partnering with cross-functional global teams and adapting to changing priorities. + **Technical and analytical:** able to troubleshoot Marketo logic, identify flow errors, and interpret data to guide decisions. + **Self-starter mindset:** proactive in identifying opportunities to streamline workflows, improve performance, and adopt new capabilities. + **Organized and deadline-driven:** excellent project management, able to manage multiple campaigns simultaneously in a fast-paced environment. + **Customer- and revenue-focused:** understands the B2B buyer journey, funnel dynamics, and the goal of driving measurable business impact. **Qualifications** + Bachelor's degree in marketing, Communications, Business, or comparable experience. + **3 - 6 years** experience in B2B digital marketing, demand generation, or marketing operations (Healthcare or enterprise SaaS experience preferred). + Hands-on experience with: + **Adobe Marketo Engage (required)** -ability to build programs end-to-end + **6sense** or similar ABM/intent platforms + **LinkedIn Campaign Manager and Meta** + **Salesforce CRM** + **Web analytics tools** (e.g., Google Analytics 4, Adobe Analytics) + Experience with **HTML/CSS** and email template editing is a plus. + Adobe Marketo Engage Business Practitioner Expert Certification is a plus. + Familiarity with **global marketing operations** , data privacy regulations, and email deliverability best practices is beneficial. \#LI-Hybrid **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $78,400.00 - $136,950.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$78.4k-137k yearly 20d ago
Lead Technology Project & Program Manager, M&A Integrations
Wolters Kluwer 4.7
Wolters Kluwer job in Waltham, MA
Wolters Kluwer is a global leader in information, software solutions, and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with technology. As the **Lead Technology Project & Program Manager, M&A Integrations** , you will be responsible for overseeing projects or workstreams aimed at transforming infrastructure, with focus on merger and acquisitions, and divestitures. You will collaborate closely with cross-functional teams, including engineering, operations, product development, and business stakeholders, to ensure the successful planning, implementation, and delivery of merger and acquisition integrations or divestments projects/workstreams. In this role, you will report to the Vice President, Technology Project and Program and work a hybrid schedule (2 days in office and 3 days remote) from one of our local offices. **Essential Duties and Responsibilities:** Program Management + Accountable for the successful delivery of M&AD IT projects/workstreams and execution of aspects of project life cycle leveraging M&AD playbook. Develop project plans, including timelines, milestones, and ensure that projects are delivered on time, within scope, and within budget + Identify potential risks, dependencies, and roadblocks in the M&AD technology workstreams/projects. Implement mitigation plans and escalate critical issues to senior management when necessary + Collaborate with internal and external stakeholders to understand their requirements, expectations, and concerns are met. Build strong working relationships with key stakeholders and effectively communicate project progress, status, and outcomes. + Build trusted relationships with internal and external (GBS, Divisions/BU) stakeholders and subject matter experts. + Deliver change management activities for projects/workstreams in scope Resource Management + Working with functional leaders to ensure resource availability and allocation to required projects to reach objectives + Manage ClickTime data tracking and enable appropriate allocations of costs + Develop meaningful actionable reports, as needed. + Assist in the development of business cases while working with the associated leaders. **Additional Knowledge & Skills:** + **Possess** Project Management Professional (PMP) certification (preferred) + **Communicate** complex ideas clearly and effectively through presentations and discussions + **Build** strong relationships and collaborates across all levels of the organization + **Influence** outcomes through persuasion, facilitation, and training to drive positive results + **Solve** problems creatively and **implement** innovative solutions + **Apply** project management tools, methodologies, and best practices to deliver successful outcomes + **Lead** projects through the full life cycle-from initiation to completion + **Analyze** data and situations to make informed decisions and recommendations + **Adapt** quickly and remains resourceful in dynamic environments + **Identify** opportunities for continuous improvement and **delivers** added value to stakeholders + **Ensure** projects are completed on time, within scope, and on budget + **Utilize** change management concepts to ensure smooth business transitions. **Qualifications:** Education: + Bachelor's degree in Computer Science, Information Technology, or related field. Prefer advanced degree. Experience: + 10+ years-of demonstrated progressive experience in IT Project management with focus on infrastructure, cybersecurity or Backoffice + 3+ years' experience with shared services model **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $128,900.00 - $226,050.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$128.9k-226.1k yearly 60d+ ago
Senior Sales Representative
Wolters Kluwer 4.7
Wolters Kluwer job in Waltham, MA
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. **Who We Are:** Wolters Kluwer: The world is a big place, find your place here. (************************************************* **What We Offer: ** The Senior Sales Representative role offers growth potential opportunities, professional development, an engaging team environment, and amazing benefits. **What You'll be Doing:** You'll be a quota-carrying team member, specifically working w/ financial services and specialty industries. You'll be meeting w/ your customers to gain a better understanding of their needs, pain points, and assist in identifying & proposing the most beneficial CS product solutions. You'll have the opportunity to facilitate all activities within the sales cycle (pricing, quote, contract, etc.), to ensure the best possible customer experience. As a subject matter expert, you will also engage Solution Consultants, providing deeper product knowledge and expertise. Seeking a results-driven Sales Professional adept at expanding existing accounts and strategically identifying and securing new business opportunities to drive sustained growth. We look forward to the opportunity to teach you our sales methodology, value proposition, WK processes and policies, and our refined sales process. We strive to provide every tool needed, to ensure your success in developing lasting relationships w/ your customer and building your book of business. We know that if you're not successful, we're not successful. **Key Tasks: ** + Effectively prioritize & respond to inbound leads or customer requests. + Leverage SFDC data & account insights to identify, pursue, and close opportunities as a means to retain existing business (e.g., renewals), cross-sell or up-sell at existing customers, or create business with new customers. + Maintain a clean and accurate pipeline in CRM. + Understand and articulate the value propositions of CS offerings; collaborate with product managers or Technical Sales as needed to source deep technical expertise. + Adhere to defined sales methodology and sales processes including steps to configure, price, quote products and services, draft, negotiate and close contracts. + Deliver against individual quotas. + Build internal relationships and collaboratively work with internal teams. **You're a Great Fit if You:** + Have 5 years of direct B2B sales experience with a proven track record of meeting and exceeding sales targets. + Possess extensive experience in enterprise-level sales and demonstrate proficiency in driving success within the realm of SaaS. + Have experience selling into the Financial Services industry. + Possess lending compliance industry experience and have managed customer contacts; built or elevated brand presence in the specialty lending industry (e.g., on boards, relationships with associations) + Have experience using Salesforce.com as CRM. + Have the ability to travel (up to 30%). + Can seamlessly present sales solution (in person, virtual by phone or video) + Are self-motivated, highly proactive and have a perseverant mindset. + Have a bachelor's degree or equivalent job-related experience. We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at ************************************************** **Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. **The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.** **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $71,300.00 - $124,500.00 USD This role is eligible for Commission. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$71.3k-124.5k yearly 3d ago
Strategic Planning Consultant - Legal & Regulatory
Wolters Kluwer 4.7
Wolters Kluwer job in Waltham, MA
Location: Hybrid - 8 days a month in the office. New York City NY preferred; other U.S. offices locations are listed on the posting. The Strategic Planning Lead in the Legal & Regulatory U.S. business will be responsible for driving the formulation of the business strategy, leading governance of key initiatives, and managing operating rhythm for the business. The Strategic Planning Lead will operate as an advisor to leaders within the business, as well as the functional leaders, and divisional strategy. Projects are typically multifaceted and analytical in nature and require close collaboration with business and functional stakeholders. The lead will be required to provide strong leadership in structuring projects, conducting research and analysis, and developing and communicating fact-based recommendations to executive management. RESPONSIBILITIES * Execute detailed and specialized tasks in strategic planning projects. * Develop sophisticated strategic analyses and recommendations. * Lead environmental scans and competitive positioning studies to inform pricing/packaging and prioritize growth opportunities. * Developing organic and inorganic business strategies by identifying and evaluating market segments and growth opportunities, building conviction on optimal execution paths (build, partner, buy) and making prioritization recommendations * Work independently to develop and track strategic performance metrics. * Work with SMEs and executives to deliver on strategic initiatives and key deliverables such as 3-year Vision Strategy Plan (VSP) that impact the direction of the business. * Prepare and present in-depth strategic reports to senior leadership. * Facilitate strategic planning workshops and sessions. * Ensure alignment of business unit plans with corporate strategy. * Communicate strategic insights and progress to key stakeholders. * Support the continuous improvement of strategic planning processes. * Conduct periodic evaluations of strategic initiatives for quality outcomes. QUALIFICATIONS: Education: Bachelor's degree in business, finance, legal, or similar degree; or equivalent experience. Experience: * 5+ years of experience in management consulting, strategy roles, or related experience. * Experience working in a legal, regulatory, or compliance environment preferred. Additional Skills & Knowledge * SOP Development: Ability to create clear and effective Standard Operating Procedures for strategic initiatives. * Independent Analysis: Skilled in conducting thorough analyses with minimal supervision. * Strategic Recommendations: Expertise in developing actionable, high-level strategic advice. * Workshop Facilitation: Proven experience in planning, organizing, and leading workshops. * Data Visualization: Proficiency with tools such as Tableau or Power BI to present insights effectively. * Strategic Alignment: Ensures all projects and initiatives align with organizational goals and priorities. * Stakeholder Communication: Strong ability to communicate complex ideas clearly to senior leadership. * Process Improvement: Demonstrated success in streamlining and enhancing strategic planning processes. TRAVEL: < 5% #LI-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $107,500.00 - $188,400.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
$107.5k-188.4k yearly Auto-Apply 42d ago
Director Technology Program and Project Management - Cyber Security Programs
Wolters Kluwer 4.7
Wolters Kluwer job in Waltham, MA
As the **Director of Technology, Project & Program Management** you will be responsible for leading the planning, resource allocation, budgeting (in partnership with the Finance team), and end-to-end delivery tracking of strategic initiatives. This role ensures consistent communication with stakeholders throughout the project lifecycle and drives successful execution across global programs. You will provide thought leadership and vision to guide global business and IT process owners toward continuous improvement, establishing governance and best practices in program and project management. Your expertise in project and program management will be critical in **managing and** **transforming infrastructure projects to include En** **terprise, Cloud, and Cybersecurity,** ensuring alignment with organizational priorities and risk mitigation strategies. In this role you will report to the VP, Technology Project and Program Management and work a hybrid schedule (2 days in office, 3 days remote) from one of our local offices. **Responsibilities:** Strategic Leadership and Engagement + Create and deliver compelling presentations for WK executives, other senior leaders, and customers. + Enables adoption of AI within programs and projects with GIS. + Manage the development, maintenance, and monitoring of Key Performance Indicators (KPIs). + Work with IT executives to develop annual PMO plans with corresponding resources, costs, and tactical plans to increase the program's success. + Collaborates with other IT teams and facilitate the definition of metric and needed reporting for portfolio of programs in scope + Ensure security is top of mind for all program initiations, and that we always balance customer experience and WK Security risk and posture Strategic Program Management + Lead the group of GIS Project Managers to work on different aspects of GIS projects and monitor progress and adjust as needed. + Accountable for managing and coordinating the information security projects. + Accountable for the successful delivery of the GIS programs and execution of aspects of project life cycle. + Build trusted relationships with internal and external (GBS, Divisions/BU) stakeholders and subject matter experts. + Contribute to enhance the application-based security while working with different applications and business owners. + Collaborates with other IT Functions to leverage capabilities as well as to provide with reports and information. Resource Management + Work with functional leaders ensure resource availability and allocation to required projects to reach objectives and help the functional leaders in managing resources in an effective and efficient manner. + Assist in the development of business cases while working with the associated leaders. + Manage ClickTime data tracking and developing meaningful actionable reports, as needed. Demand and Intake + Ensure PMO Demand and Intake has GIS representation. + Leverage best practices, lessons learned and emerging trends to develop actionable roadmaps that will allow the GIS to implement program/project capability improvements in accordance with desired outcomes. Training and Coaching + Ensure all programs use best practices in change management to ensure both the success of programs as well as increase the experience quality of the programs in scope. + Lead CoE for PMs with focus on adoption of best practices and AI tool implementation. + Ensure programs Provide end user training as needed. **Additional knowledge and skills:** + Familiarity with lean and agile development processes. + Strategic visionary - able to connect the dots within a global shared services context in moving from "forward thinking" to "seeing around the corner." + Executive level written and oral communication skills with a demonstrated ability to communicate and influence. + Communicate complex problems to other people in a simple way that they will understand and work together to alleviate the general IT risk affected by the PMO program portfolios. + Ability to work collaboratively and effectively with and manage relationships with all levels of employees and leaders throughout the Company. + Demonstrated ability to get positive results through influence, persuasion, leadership, presentations, training, and group facilitation skills. + Ability to balance organizational short-term and long-term objectives. + Maintain continuous improvement mindset to improve PMO strategy while taking feedback from customers/leaders. + Proactively seek opportunities to provide additional PMO value to its internal customers. **Qualifications:** Education: + Bachelor's Degree in Computer Science, Information Technology, or related field. Masters degree preferred. Experience: + Prior experience in managing PMOs and PM CoEs. + 10 years-of demonstrated progressive experience in IT Program Management and/or change and transformation management. + 3+ years' experience with transformation of Enterprise. Infrastructure, Cloud Infrastructure and Security Infrastructure + 3+ years' experience with shared services model, vendor and/or managed services. + Entrepreneurial mindset and proactive way to managing work. + Able to deliver with limited oversight and take accountability of actions. Preferred Experience: + Project Management Professional (PMP), SAFe, and Lean Six Sigma certification preferred. + Proven ability to solve problems creatively. + Strong familiarity with project management software tools, methodologies, and best practices + Experience seeing projects through the full life cycle. + Excellent analytical skills + Strong interpersonal skills and extremely resourceful + Proven ability to complete projects according to outlined scope, budget, and timeline. **Benefits:** A comprehensive benefits package that begins your first day of employment. **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available - ************************************************** **Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $181,900.00 - $325,050.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$181.9k-325.1k yearly 60d+ ago
Senior Content Editing Associate
Wolters Kluwer 4.7
Wolters Kluwer job in Boston, MA
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. **Who We Are:** Wolters Kluwer: The world is a big place, find your place here. (************************************************* **What We Offer: ** The **Senior Content Editing Associate** role offers growth potential opportunities, professional development, an engaging small team environment, the ability to work a hybrid schedule, and amazing benefits. **Our Locations:** Contact Wolters Kluwer | Wolters Kluwer (***************************************************** Link=%7B8B6D9790-777E-4EA6-8A2D-49AA4867660B%7D#AnchorContactForm) **What You'll be Doing:** The Wolters Kluwer Medical Education & Medical Practice (MEMP) team is looking for a Sr. Content Editing Associate to provide support to Medical & Health Professions Editorial staff. The Sr. Content Editing Associate will work with a variety of cross-functional roles beyond the acquisitions editor team including coordination with content development, marketing, sales, product management, market research team. This entry-level position offers the opportunity to learn about medical education business models, which are rapidly evolving to meet the needs of our technically-savvy and time-strapped faculty, students, residents and physicians and institutional customers. The Sr. Content Editing Associate contributes to the success of the overall MEMP portfolio through maintenance of existing product, sales and customer-facing product documentation, support Acquisitions and Development Editors in the research and development of new product, and rollout and adoption of standardized processes within and across teams. The person in this role must be a careful listener with the ability to recognize shared challenges across teams and team members and the confidence to propose potential solutions. The Sr. Content Editing Associate should adapt to change with ease as deadlines shift and new opportunities arise that will shuffle priorities. **Key Tasks: ** + Manage and communicate project schedules, track deliverables, coordinate cross-functional meetings, and regularly report status to teamvia meeting notes documents and Confluence + Process contracts, including coordination of signaturesandset-up of product records in internal systems in coordination with royalty dept + Coordinate with authors, subject matter experts, and vendors for setup in payment portal + Processinvoices andfollow upwith contractors and accounts payable teamas needed to ensuretimelypayments + Trackspending against line-items in multiple types of budgets using spreadsheet software and in coordination with the full team + Collaborate with other team coordinators tocreate, review, and update internal Standard Operating Procedure (SOP)documentations; support teams in implementation of SOPs + Maintainunderstanding ofmarket penetration,sales, and analytics + Utilize internal systems for product record creation,maintenance,communication of critical product identifiers, pricing,contractsandavailability across sales channels + Coordinate maintenance spreadsheets and work with outside vendors onassessmentreview/update + Coordinate editorial management tasks, including recruitment of subject matter experts, roster management, and coordination of project assignments. + Support the development and revision of medical education and medical practice content andassistwith special editorial projects asneeded. + Respond to Customer Support requests for information within the same day + Attend and contribute toeditorialmeetings, coordinateschedules for group meetings,and follow up on post-meeting action items + Assistteam with research initiatives,definingand tracking annualpriorities,drafting, deploying, and managing surveys,coordinating interviews, communicating with participants, sending honoraria, organizing notes, andanalyzingresults **You're a Great Fit if You Have:** + Bachelor's degree + Understanding of general project management practices, tasks, tools + Six months+ experience interning or working with publisher on digital content products, preferred + Interest in Medical Education and Medical Practice publishing markets highly preferred + Solid knowledge of Excel formulas and functions, including pivot tables preferred + Analytical skills with ability to make sound decisions backed up by data + Manages day-to-day tasks independently, checking in with and asking questions of managers to ensure quality and timeliness of work + Manages time effectively, responding to and juggling a changing list of priorities and business needs to meet deadlines and complete projects + Takes personal ownership and responsibility for delivering on commitments + Accepts increasing responsibility for assignments + Conducts work with integrity + Responds positively to feedback and demonstrates ability to adapt when resources, needs, or priorities change + Contributes new ideas, methods, or solutions that improve the workplace, customer experience, or challenge others to think creatively about common challenges or processes + Works collaboratively with diverse colleagues and contributes to driving the business forward + Demonstrates consistent engagement and commitment to quality outcomes + Takes a proactive, logical and systematic approach to solving problems and contributes quality potential solutions that add value for the internal team and customers + Understands and chooses the appropriate timing, method, and message for communicating with peers, managers, and customers and does so with clarity and professional tone + Identifies opportunities for improved operational efficiencies in daily work; applies quality standards and ensures accuracy and completeness of work outputs + _Are located within 50 miles of an office and can work a hybrid schedule, being in a Wolters Kluwer office 2-days a week_ We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at ************************************************** **Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. **The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.** **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $37,400.00 - $63,150.00 USD _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$37.4k-63.2k yearly 3d ago
Senior Major and Strategic Account Executive
Wolters Kluwer 4.7
Wolters Kluwer job in Waltham, MA
The Sr. Strategic Account & Relationship Management Executive will be responsible for managing and growing existing Commercial Customer relationships in a defined, US-based territory. Core functions include fostering relationships within account base, securing renewals, growing revenue through both price increases and application upsells, providing ongoing training and support to maximize usage. inner departmental account touches pertaining to account base and the communication of new enhancements to solutions and existing applications. **Essential Duties and responsibilities** **Opportunity Identification & Development** + Identify target opportunity and stakeholders + Facilitate outreach and background information collection with new opportunity + Identify and build relationships with key stakeholders + Conduct customer needs assessment + Qualify target opportunity based upon account value, threats, and barriers + Record accurate customer data in the CRM system. + Build effective sales pipelines. + Prepare activity and forecast reports. + Attend conferences and tradeshows to promote product visibility and generate leads **Active Selling** + Meet and exceed monthly, quarterly and yearly revenue targets through complete ownership of a assigned book of business + Create and update a Book of Business Plan to include strategy, tactics and milestones as it relates to hitting goals set by the company. + Customize and communicate product value proposition and solution design + Develop and review implementation scope + Coordinate with Sales Operations team in executing supporting active selling functions including contract creation, terms and conditions development, quoting, and modifications + Conduct contract reviews, pricing, and negotiation + Obtain final signature and finalize order **Customer Retention & Satisfaction** + Build lasting customer relationships to retain and grow existing commercial customer base + Review account utilization management reporting and provide recommendations + Conduct regular account review meetings + Collaborate with marketing in account communications planning and marketing campaigns + Identify cross-sell and up-sell opportunities + Work closely with other Commercial Sales colleagues on new implementation, training of customers + Manage all aspects of trial and subscription usage activity to ensure the customer realizes the full value of our services + Trains all new clients and proactively seeks out training opportunities with existing clients who demonstrate low product usage. Client usage stats must be reviewed during the monthly meetings with the Account Manager to identify renewal concerns and the need for additional training opportunities. Responds promptly and professionally to customer inquiries and seeks out opportunities to provide a high level of customer service. + Collaborate with marketing in account communications planning and marketing campaigns. **Sales Leadership** + Provide territory coverage as needed **Other Duties** + Assist and communicate effectively with all departments as it relates to the company selling process + Comply with established sales policies, pricing guidelines, and best practices + Maintain the highest standards of integrity and respect for co-workers and customers Special projects as assigned + Act as liaison between the marketplace and Wolters Kluwer Product Development Team by actively seeking out and documenting product and market feedback + Participating in new system user acceptance testing **Job Qualifications** Education: Bachelor's degree or equivalent years of experience. Experience: A minimum of 5 years of sales experience preferably in healthcare or IT related sales with a track record of success in building relationships throughout relevant customer disciplines and departments, meeting goals and presenting to high level decision makers. Other Knowledge, Skills, Abilities or Certifications: - Strong computer skills (Internet, Excel, PowerPoint, Word, CRM Programs) - Experience demonstrating and selling sophisticated and complex products/technologies - Possess strong product knowledge of all CE applications that are sold in the commercial market - Strong telephone, presentation and written communication skills - Valid US driver's license and Passport to manage overnight travel up to 30% - 35% in territory **Travel requirements** Travel to an assigned territory in the US and Canada to meet with Commercial Customers. This position requires approximately 30%-35% overnight travel. Open on location with a preference East of the Mississippi **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $89,600.00 - $157,000.00 USD This role is eligible for Commission. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$89.6k-157k yearly 2d ago
Advanced Inside Sales Representative *Hunter*
Wolters Kluwer 4.7
Wolters Kluwer job in Boston, MA
Wolters Kluwer, CT Compliance Solutions is growing and looking to add another dynamic Advanced Inside Sales Representative. Our product line is consistently ranked at the top of the industry. As an **Advanced Inside Sales Representative** , your main responsibilities are to quickly develop new business relationships and close sales in the small and mid-size business market. You will support an assigned territory that currently does not have CT Corporation as their registered agent. You will bring industry knowledge and expertise in managing complex sales activities. In this role you will report to the Associate Director, Sales and work remotely from your home office. This is a great opportunity for professional sales executives looking for unlimited earning potential (Base + commission). **Responsibilities** : + Develop new relationships in the small to mid-size business category and meet and exceed sales goals. + Effective phone skills. What is your strategy to get to the decision maker? + Thorough knowledge of product line (Training provided). + Upon hire, successfully complete a 3-4-week training to include product knowledge, sales strategies, and one-one work with Learning Solutions team and Sales Manager. + Use influencing skills to get beyond the initial prospect response, "Not interested." + Non-Compete agreements: Must be able to sell into all clients within the territory without restrictions or challenges from enforceable non-compete agreements held by the employee and prior employers. + Handle complex inbound and outbound sales inquiries. + Manage prospect pipeline within CRM-Salesforce. + Maintain and update detailed and accurate customer records. + Qualify and prioritize sales leads with strategic potential. + Record, analyze, and report on detailed sales activities and trends. + Develop and present comprehensive sales quotes and proposals. + Resolve highly complex customer issues with products and services. + Collaborate with multiple departments for large-scale orders. + Implement strategic sales initiatives and projects. **Skills:** + 4+ years' experience in B2B sales. Prefer experience in the corporate compliance, or registered agent services industries. + Bachelor's degree or equivalent work experience preferred. + Strategic Customer Service Orientation: Handle intricate and strategic customer needs. + Strategic Sales Techniques: Develop and execute specialized sales strategies. + Professional Communication Skills: High-level, nuanced communication. + Expert CRM Use: Advanced proficiency with CRM tools such as Salesforce. + Exceptional Organization: Outstanding task and time management. + Refined Attention to Detail: Unmatched accuracy and precision. + Analytical Data Interpretation: Skilled at analyzing and interpreting complex sales data. + Extensive Product Knowledge: Thorough understanding of all products/services. \#LI-Remote **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $47,600.00 - $81,250.00 USD This role is eligible for Commission. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$47.6k-81.3k yearly 34d ago
Clinical Content Specialist - Nursing Education Researcher
Wolters Kluwer 4.7
Wolters Kluwer job in Waltham, MA
**Wolters Kluwer | Shape the Future of Nursing Education** **Ready to make a real impact on how nurses learn and succeed?** Join Wolters Kluwer as a **Clinical Content Specialist - Nursing** and put your expertise to work driving innovation in nursing education. You'll lead applied research that powers cutting-edge tools, such as adaptive quizzing, nationally benchmarked exams, and virtual simulation, that help faculty teach smarter and students learn better. **What You'll Do** + **Lead the research that shapes tomorrow's nursing education.** Design and manage studies that validate and improve our products. + **Partner with educators and thought leaders.** Build strong relationships with faculty and administrators to advance evidence-based learning. + **Own the research life cycle.** From IRB protocols to data analysis and publishing, you'll guide every step. + **Turn insights into impact.** Collaborate with product, marketing, and sales teams to translate findings into better tools and stronger messaging. + **Be the voice of efficacy.** Share results through white papers, conferences, and peer-reviewed publications. **What You Bring** + A doctoral degree (PhD, DNS preferred; EdD acceptable). + At least 5 years of experience in nursing education. + A proven track record of research publications in peer-reviewed journals. + Passion for advancing nursing education through evidence-based solutions. **Why Wolters Kluwer?** Your work will directly influence how future nurses are trained-impacting patient care worldwide. Join a collaborative team where your ideas matter, and your research drives real change. **Travel:** Approximately 10% to attend team meetings and conferences. \#LI-Hybrid . **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $71,300.00 - $124,500.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$71.3k-124.5k yearly 42d ago
Associate Director Sales Channel/Affiliates
Wolters Kluwer 4.7
Wolters Kluwer job in Boston, MA
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. **Who We Are: Wolters Kluwer: The world is a big place, find your place here. (*************************************************** **What We Offer: ** The Sales Channel & Affiliates Manager role offers growth potential opportunities, professional development, an engaging small team environment, the ability to work a remote schedule, and amazing benefits. **What You'll be Doing:** As an Associate Director (Sales Channel/Affiliates), you will provide leadership and guidance to managers, supervisors, and senior professionals across multiple departments within the organization. Your primary responsibility will be to ensure the performance and results of all sales channel and affiliate-related activities as well as BDR pipeline build, spearheading initiatives to maximize revenues and foster long-term partner relationships. If you are passionate about strategic growth and possess exceptional leadership skills, we invite you to lead our sales channel efforts toward new heights. **Our Locations:** Contact Wolters Kluwer | Wolters Kluwer (***************************************************** Link=%7B8B6D9790-777E-4EA6-8A2D-49AA4867660B%7D#AnchorContactForm) **Key Tasks: ** + Lead multiple departments to achieve organizational sales targets. + Leads team of 4-5 partner managers, who are responsible for driving revenue generating leads through 20-30 partners and directly supporting sales targets + Leads team of Business Development Managers who are responsible for developing new leads and directly supporting sales targets + Provide strategic direction and guidance to managers and supervisors. + Oversee the development and execution of large-scale sales initiatives. + Build and maintain relationships with major partners and industry stakeholders. + Conduct high-level negotiations with leading channel partners. + Allocate resources efficiently to maximize department performance. + Review and refine sales strategies based on comprehensive data analysis. + Ensure department compliance with company and regulatory standards. + Drive innovation in sales and marketing programs to improve partner engagement. + Present performance reports and strategic recommendations to senior leadership. **You're a Great Fit if You Have:** + Executive Leadership: Ability to lead complex, multi-departmental initiatives. + Strategic Vision: Skills in creating and executing long-term strategic plans. + High-Level Negotiation: Expertise in negotiating with top-tier partners. + Data-Driven: Proficient in analyzing and utilizing sales data for strategic improvement. + Relationship Management: Advanced skills in building and sustaining professional relationships. + Innovative Thinking: Capable of driving innovative sales and marketing solutions. + Compliance: Well-versed in industry regulations and compliance standards. + Resource Management: Skilled in efficient and effective allocation of resources. We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at ************************************************** **Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. **The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.** **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $111,200.00 - $198,650.00 USD This role is eligible for Commission. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$111.2k-198.7k yearly 60d+ ago
Senior Clinical Editor - Nursing
Wolters Kluwer 4.7
Wolters Kluwer job in Waltham, MA
The Senior Content Editor - Nursing is responsible for the development, review, and management of high-quality, evidence-based clinical content for Lippincott Solutions products such as Lippincott Blended Learning, Lippincott Certification Review, and Lippincott Professional Development. Your clinical expertise will help ensure that all content is accurate, relevant, consistent, and aligned with current clinical guidelines and best practices. The Senior Content Editor - Nursing collaborates with internal teams, external contributors, and subject matter experts to deliver content on time and within budget. RESPONSIBILITIES * Review and verify clinical content to ensure that it is evidence based and follows the latest guidelines and standards. Ensuring that all clinical content is accurate, relevant, consistent, and complete. Writing and editing content, as needed. * Participate in the development and maintenance of detailed clinical content while ensuring consistency with information curated by other Wolters Kluwer Health Products. * Apply clinical experience and knowledge with synthesis of evidence to determine appropriate, meaningful inclusion of new information in clinical learning products. * Manage all phases of the clinical content development cycle for digital products. * Develop and communicate clear clinical guidelines and editorial standards to subject matter experts. * Maintain awareness of healthcare trends, clinical guidelines, and publishing standards. * Serve as a liaison between partnering organizations to ensure on-time delivery of evidence-based clinical content. * Collaborate with the Product Manager, Content Director, and Content Editing Manager to create and manage the content budget. * Collaborate with the Content Editing Manager to develop workflow schedules. * Provide feedback to partnering organizations and subject matter experts to ensure high-quality content delivery. * Communicate with subject matter experts and other authorities to resolve clinical queries. * Manage project components (text, images, videos) at different phases of the workflow over multiple releases simultaneously. * Assist with new content and product development under the direction of the Content Director and Product Manager. * Consult with the Digital Content Analyst, Digital Experience Group, and other content team members to ensure content editing needs are met in the common content management system. * Support marketing, sales, product management, and other teams as needed to deliver accurate information to customers and to better understand the healthcare industry. * Answer customer queries and respond to their requests. * Report improvement opportunities, solutions, and progress to the management team. * Assist in managing high-volume content workflows and priorities. * Support quality assurance initiatives for multimedia content. * Evaluate content performance metrics and suggest improvements. * Ensure compliance with legal and ethical content guidelines. QUALIFICATIONS Education: College degree MS in Nursing or BS in Nursing with specialty certification (Nursing Professional Development or Critical Care preferred). Experience: * Minimum of 5 years recent nursing experience required * Critical Care experience preferred * Experience as a Nursing Professional Development Specialist or Critical Care educator preferred. * Active RN license required. TRAVEL: #LI-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $60,700.00 - $106,000.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
$60.7k-106k yearly Auto-Apply 47d ago
Lead Technology Project & Program Manager, M&A Integrations
Wolters Kluwer 4.7
Wolters Kluwer job in Waltham, MA
Wolters Kluwer is a global leader in information, software solutions, and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with technology. As the Lead Technology Project & Program Manager, M&A Integrations, you will be responsible for overseeing projects or workstreams aimed at transforming infrastructure, with focus on merger and acquisitions, and divestitures. You will collaborate closely with cross-functional teams, including engineering, operations, product development, and business stakeholders, to ensure the successful planning, implementation, and delivery of merger and acquisition integrations or divestments projects/workstreams. In this role, you will report to the Vice President, Technology Project and Program and work a hybrid schedule (2 days in office and 3 days remote) from one of our local offices. Essential Duties and Responsibilities: Program Management Accountable for the successful delivery of M&AD IT projects/workstreams and execution of aspects of project life cycle leveraging M&AD playbook. Develop project plans, including timelines, milestones, and ensure that projects are delivered on time, within scope, and within budget Identify potential risks, dependencies, and roadblocks in the M&AD technology workstreams/projects. Implement mitigation plans and escalate critical issues to senior management when necessary Collaborate with internal and external stakeholders to understand their requirements, expectations, and concerns are met. Build strong working relationships with key stakeholders and effectively communicate project progress, status, and outcomes. Build trusted relationships with internal and external (GBS, Divisions/BU) stakeholders and subject matter experts. Deliver change management activities for projects/workstreams in scope Resource Management Working with functional leaders to ensure resource availability and allocation to required projects to reach objectives Manage ClickTime data tracking and enable appropriate allocations of costs Develop meaningful actionable reports, as needed. Assist in the development of business cases while working with the associated leaders. Additional Knowledge & Skills: Possess Project Management Professional (PMP) certification (preferred) Communicate complex ideas clearly and effectively through presentations and discussions Build strong relationships and collaborates across all levels of the organization Influence outcomes through persuasion, facilitation, and training to drive positive results Solve problems creatively and implement innovative solutions Apply project management tools, methodologies, and best practices to deliver successful outcomes Lead projects through the full life cycle-from initiation to completion Analyze data and situations to make informed decisions and recommendations Adapt quickly and remains resourceful in dynamic environments Identify opportunities for continuous improvement and delivers added value to stakeholders Ensure projects are completed on time, within scope, and on budget Utilize change management concepts to ensure smooth business transitions. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or related field. Prefer advanced degree. Experience: 10+ years-of demonstrated progressive experience in IT Project management with focus on infrastructure, cybersecurity or Backoffice 3+ years' experience with shared services model Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $128,900.00 - $226,050.00 USDThis role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
$128.9k-226.1k yearly Auto-Apply 8d ago
Product Manager - Health Digital Products
Wolters Kluwer 4.7
Wolters Kluwer job in Waltham, MA
The Product Manager will support digital products in the Medical Education and Medical Practice product suite. This role will own and revitalize a portfolio of digital products, with both B2B and B2C sales channels, spanning diverse learning markets, including pharmacy education and clinical decision making for PA and NP education, and clinical markets including primary care decision support and medical dictionary, spellchecker and abbreviations. This role will lead API strategy and execution, oversee eCommerce initiatives, and drive growth in a mature product suite facing unique market challenges. The Product Manager will collaborate cross-functionally to deliver innovative solutions that meet the evolving needs of healthcare learners, practitioners, medical documentation, and adjacent medical markets. **DUTIES & RESPONSIBILITIES** + Lead the development and execution of API strategy for assigned products, including market research, customer requirements gathering, communication with product owner or technology team, go-to-market planning, and lifecycle management. + Guide both B2B and B2C (eCommerce) strategy and execution, optimizing digital sales channels and customer experience. + Drive product revitalization initiatives, assessing product strengths and weaknesses relative to competitors, identifying and addressing stagnation points, and implementing strategies for growth and differentiation. + Conduct in-depth market, UX, and customer research to understand workflows, drivers of purchase and retention, optimal pricing, and customer satisfaction. Propose and implement customer insight activities (e.g., surveys, focus groups, interviews) to identify pain points, needs, and market trends. + Develop product roadmaps that support business strategy goals, with a clear vision and customer-need-driven strategy for product features and enhancements. With support, create and deliver business plans and P&Ls for high-investment initiatives. + Based on customer and UX research and review of product analytics, write high-level requirements for products and product enhancements; review and approve technical requirements developed by product owner. + Manage and communicate project schedules, goals, dependencies; coordinate cross-functional initiatives and regularly report statuses to supervisor and senior leadership. Monitor customer pipeline and assist with quarterly revenue forecasts. + Collaborate cross-functionally with marketing, sales, customer support, editorial, technology, UX, finance, operations, and sales enablement to deliver innovative solutions, effective product launches, and sales support tools. + Serve as the expert on product features and value proposition; present to sales teams and occasionally customers, articulating positioning within the Medical Education and Medical Practice suite. **QUALIFICATIONS** **Education** : Bachelor's Degree or equivalent experience **Experience:** + 3+ years of digital product management experience, preferably in the medical, education, or publishing sectors and including API productization. + Experience with API lifecycle management (requirements, launch, optimization) and eCommerce strategy in healthcare. + Proven ability to work independently and with autonomy to translate high-level goals into actionable plans and direct cross-functional teams to achieve them. + Analytical and able to create sound business proposals backed by data. + Experience working in cross-functional teams and managing multiple stakeholders. + Experience and expertise in requirements-gathering/analysis and in writing high-level specifications, including teasing out edge cases and identifying gaps and/or missed requirements. + Understanding of project management practices and tasks; this is not a project management role; however, all members of the team manage projects to some extent and this role will likewise contribute to keeping initiatives on track and mitigating risks. + Experience with Medical Education (medical schools, PA, and/or pharmacy) and Medical Practice markets highly preferred. **Knowledge, Skill, and Attributes:** + Comfortable with ambiguity; able to bring clarity and direction to cross-functional teams. + Strategic, commercial, and analytical thinker; uses data to inform decisions and drive product growth. + Excellent communication and presentation skills for diverse audiences. + Customer-centric mindset with a strong focus on understanding and addressing user needs. + Highly organized and adaptable; manages shifting priorities and deadlines effectively. + Fosters a transparent, open, and collaborative team environment. **TRAVEL:** 2-3 times per year \#LI-Hybrid **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $75,900.00 - $129,950.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$75.9k-130k yearly 23d ago
Principal Content Management Consultant - UpToDate, Physician Editor (Obstetrics and Gynecology)
Wolters Kluwer 4.7
Wolters Kluwer job in Providence, RI
**LOCATION:** U.S. locations - remote/hybrid. Candidates within commuting distance of a Wolters Kluwer office will be considered for hybrid employment. Candidates not within commuting distances will be considered for remote employment. **UpToDate (******************* is an electronic clinical decision support resource for physicians and patients that provides current medical information in a format accessible via computer, smartphone, or tablet. **UpToDate is part of Wolters Kluwer Health** , an international corporation that provides tools to assist professionals in healthcare, finance, and accounting. More than 850,000 clinicians in 164 countries and more than 90% of academic medical centers in the United States rely on UpToDate. Over 60 research studies confirm UpToDate's widespread usage and association with improved patient care and hospital performance, including reductions in length of stay, adverse complications, and mortality. The **Physician Editor (Obstetrics-Gynecology)** position requires an 80 to 90% FTE commitment for editorial work, a broad understanding of clinical issues, and an interest in analyzing the literature. For the right person, this is a unique opportunity to impact the practice of medicine throughout the United States and around the world. Physician Editors ensure that topics address the important clinical questions that arise when diagnosing or managing a specific disorder, present information clearly and succinctly, and provide evidence-based and actionable recommendations for care. Extensive editorial training is provided to help the editor learn critical skills for evaluating the literature and creating content in the UpToDate style. Training is overseen by at least two senior Physician Editors. All new topics are read and reviewed by the training editors until the new Physician Editor achieves a satisfactory level of independence. You will be trained remotely and can work from anywhere in the United States. However, work hours should significantly overlap with standard work hours in the Eastern time zone to allow for regular interaction with other Physician Editors. Candidates with strong academic backgrounds are of particular interest. Editing requires 80 to 90% FTE. In the remaining 10 to 20% time, most Physician Editors remain involved in patient care activities, using their clinical experience to help ensure the content of the program is maximally useful at the point of care. Thus, the position provides the opportunity to remain clinically active, while spending the majority of your time crafting clear content, reviewing the literature, and discussing the impact of new research on clinical practice with our expert contributors. **ESSENTIAL DUTIES & RESPONSIBILITIES:** Our physician editors review and edit the new contributions from our external expert authors to make sure they address the questions that a practicing clinician might have. Topics must contain specific and actionable recommendations and describe the supporting evidence. Updating is an equally important component of the work and is usually initiated by the Physician Editor, who is responsible for monitoring the literature for new developments and identifying topics that need updating. Physician Editors also systematically review existing topics for clarity, completeness, and clinical relevance. This work is not done in isolation. UpToDate editors work closely with outside authors, section editors, editors-in-chief, and peer reviewers to ensure the material is accurate and free of bias. In addition, in-house editorial and graphics assistants work with the Physician Editors to produce and maintain each topic. **QUALIFICATIONS** **Required Education:** + Medical Degree + Board Certification/Eligibility in Obstetrics and Gynecology **Preferred Experience, Knowledge, and Abilities:** + Clinical experience in an academic setting after residency + Impeccable communication skills: verbal, writing, and listening + Ability to work collaboratively with colleagues at different skill levels + Self-motivated, with excellent organizational and time management skills + Ability to give and receive feedback effectively + Interest in critical analysis of the medical literature (skills can be learned on the job) + Ability to spend 80 to 90% of the work week on editorial work + Interest in and ability to maintain clinical work (10 to 20%) **TRAVEL:** Minimal - less than 5% \#LI-Remote **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $144,500.00 - $258,300.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$79k-109k yearly est. 2d ago
Senior Sales & Business Development Representative - Health Technology Sales (Ovid Guidelines Sales Specialist)
Wolters Kluwer 4.7
Wolters Kluwer job in Providence, RI
We have an exciting Sales role within our Health Research business with Ovid Technologies as a Senior Sales and Business Development Representative **Ovid Guidelines AI, an agentic GenAI solution** . This solution supports end-to-end guideline lifecycle management by uniting researchers, expert panels, and review boards through a shared, auditable environment for coordinating projects and capturing key evidence, deliberations, and decisions over time. The Senior Sales and Business Development Representative for **Ovid Guidelines** is responsible for building and maintaining effective long-term relationships and a high level of satisfaction with decision makers and influencers. You will be responsible for developing and implementing a comprehensive sales plan that includes new sales strategies for large societies and organizations publishing clinical guidelines. You will collaborate closely with colleagues from the Ovid Sales Team to establish new sales of Ovid Guidelines AI. Your role is pivotal in driving the growth and success of our company. You will be focused on generating new business for a new solution and will be at the forefront of expanding our client base by forging valuable partnerships with Medical Societies and Health Organizations nationally. **RESPONSIBILITIES** + **New Deal Generation:** Proactively seek out and identify potential clients and opportunities, with a primary focus on closing new multi-year deals. + **Lead Qualification:** Evaluate and qualify leads to ensure alignment with our target market and business objectives. + **Sales Strategy** : Develop and execute strategies to approach and engage prospective clients, tailoring your approach to meet their unique needs. + **Pitch and Presentation:** Conduct compelling sales presentations and demonstrations to showcase the value and benefits of our offerings. + **Negotiation and Closing:** Handle negotiations with prospective clients, addressing any objections, and guiding them through the sales process to secure new contracts. + **Pipeline Management:** Maintain and manage a robust pipeline of new business opportunities, tracking progress and reporting on key metrics. + **Proven Sales Experience:** Demonstrated success in sales roles, with a focus on acquiring new business and closing complex new business deals. + **Strong Negotiation Skills:** Ability to effectively negotiate terms and close deals while maintaining a positive client experience. + **Understanding of Society/Organization sales:** Role requires experience and proven history of success negotiating with and navigating with this market segment + **Strategic Mindset:** Skilled in developing and executing strategies to attract and convert new clients. + **Excellent Communication:** Exceptional verbal and written communication skills, with the ability to articulate complex solutions clearly and persuasively to a broad range of key stakeholders. + **Self-Motivated:** Highly driven and proactive, with a strong work ethic and a passion for achieving and exceeding sales targets. + **Experience with SAAS Sales in Healthcare:** Understanding of navigating budget, IT and procurement for new products in healthcare **QUALIFICATIONS** **Education:** bachelor's degree or equivalent experience **Experience:** + 5+ years field sales experience + Value-based selling skills + Challenger sales methodology preferred + Develop an understanding of each society's area of discipline + Software or Cloud sales experience + Healthcare/Medical Market + Understanding of how guidelines are created + Importance of standards of care - value of guidelines + How medical evidence is fine-tuned into guidelines for the medical users + Publishing, Information, or Health Technology industry preferred + Medical society contacts experience - understanding society goals, serving their membership + Sales experience to Societies - Navigating society decision-making + Knowledge about CRM Applications (e.g., Salesforce) **TRAVEL:** 20% \#LI-Remote **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $71,300.00 - $124,500.00 USD This role is eligible for Commission. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$71.3k-124.5k yearly 41d ago
Senior Content Editing Associate
Wolters Kluwer 4.7
Wolters Kluwer job in Waltham, MA
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. **Who We Are:** Wolters Kluwer: The world is a big place, find your place here. (************************************************* **What We Offer: ** The **Senior Content Editing Associate** role offers growth potential opportunities, professional development, an engaging small team environment, the ability to work a hybrid schedule, and amazing benefits. **Our Locations:** Contact Wolters Kluwer | Wolters Kluwer (***************************************************** Link=%7B8B6D9790-777E-4EA6-8A2D-49AA4867660B%7D#AnchorContactForm) **What You'll be Doing:** The Wolters Kluwer Medical Education & Medical Practice (MEMP) team is looking for a Sr. Content Editing Associate to provide support to Medical & Health Professions Editorial staff. The Sr. Content Editing Associate will work with a variety of cross-functional roles beyond the acquisitions editor team including coordination with content development, marketing, sales, product management, market research team. This entry-level position offers the opportunity to learn about medical education business models, which are rapidly evolving to meet the needs of our technically-savvy and time-strapped faculty, students, residents and physicians and institutional customers. The Sr. Content Editing Associate contributes to the success of the overall MEMP portfolio through maintenance of existing product, sales and customer-facing product documentation, support Acquisitions and Development Editors in the research and development of new product, and rollout and adoption of standardized processes within and across teams. The person in this role must be a careful listener with the ability to recognize shared challenges across teams and team members and the confidence to propose potential solutions. The Sr. Content Editing Associate should adapt to change with ease as deadlines shift and new opportunities arise that will shuffle priorities. **Key Tasks: ** + Manage and communicate project schedules, track deliverables, coordinate cross-functional meetings, and regularly report status to teamvia meeting notes documents and Confluence + Process contracts, including coordination of signaturesandset-up of product records in internal systems in coordination with royalty dept + Coordinate with authors, subject matter experts, and vendors for setup in payment portal + Processinvoices andfollow upwith contractors and accounts payable teamas needed to ensuretimelypayments + Trackspending against line-items in multiple types of budgets using spreadsheet software and in coordination with the full team + Collaborate with other team coordinators tocreate, review, and update internal Standard Operating Procedure (SOP)documentations; support teams in implementation of SOPs + Maintainunderstanding ofmarket penetration,sales, and analytics + Utilize internal systems for product record creation,maintenance,communication of critical product identifiers, pricing,contractsandavailability across sales channels + Coordinate maintenance spreadsheets and work with outside vendors onassessmentreview/update + Coordinate editorial management tasks, including recruitment of subject matter experts, roster management, and coordination of project assignments. + Support the development and revision of medical education and medical practice content andassistwith special editorial projects asneeded. + Respond to Customer Support requests for information within the same day + Attend and contribute toeditorialmeetings, coordinateschedules for group meetings,and follow up on post-meeting action items + Assistteam with research initiatives,definingand tracking annualpriorities,drafting, deploying, and managing surveys,coordinating interviews, communicating with participants, sending honoraria, organizing notes, andanalyzingresults **You're a Great Fit if You Have:** + Bachelor's degree + Understanding of general project management practices, tasks, tools + Six months+ experience interning or working with publisher on digital content products, preferred + Interest in Medical Education and Medical Practice publishing markets highly preferred + Solid knowledge of Excel formulas and functions, including pivot tables preferred + Analytical skills with ability to make sound decisions backed up by data + Manages day-to-day tasks independently, checking in with and asking questions of managers to ensure quality and timeliness of work + Manages time effectively, responding to and juggling a changing list of priorities and business needs to meet deadlines and complete projects + Takes personal ownership and responsibility for delivering on commitments + Accepts increasing responsibility for assignments + Conducts work with integrity + Responds positively to feedback and demonstrates ability to adapt when resources, needs, or priorities change + Contributes new ideas, methods, or solutions that improve the workplace, customer experience, or challenge others to think creatively about common challenges or processes + Works collaboratively with diverse colleagues and contributes to driving the business forward + Demonstrates consistent engagement and commitment to quality outcomes + Takes a proactive, logical and systematic approach to solving problems and contributes quality potential solutions that add value for the internal team and customers + Understands and chooses the appropriate timing, method, and message for communicating with peers, managers, and customers and does so with clarity and professional tone + Identifies opportunities for improved operational efficiencies in daily work; applies quality standards and ensures accuracy and completeness of work outputs + _Are located within 50 miles of an office and can work a hybrid schedule, being in a Wolters Kluwer office 2-days a week_ We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at ************************************************** **Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. **The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.** **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $37,400.00 - $63,150.00 USD _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$37.4k-63.2k yearly 3d ago

Wolters Kluwer jobs in Boston, MA - 94 jobs

Customer Success Manager - Engagement Manager

Account & Relationship Manager

Senior Sales & Business Development Representative - Health Technology Sales (Ovid Guidelines Sales Specialist)

Senior Clinical Editor - Nursing

Sr Digital Marketing Specialist

Lead Technology Project & Program Manager, M&A Integrations

Senior Sales Representative

Strategic Planning Consultant - Legal & Regulatory

Director Technology Program and Project Management - Cyber Security Programs

Senior Content Editing Associate

Senior Major and Strategic Account Executive

Advanced Inside Sales Representative Hunter

Clinical Content Specialist - Nursing Education Researcher

Associate Director Sales Channel/Affiliates

Senior Clinical Editor - Nursing

Lead Technology Project & Program Manager, M&A Integrations

Product Manager - Health Digital Products

Principal Content Management Consultant - UpToDate, Physician Editor (Obstetrics and Gynecology)

Senior Sales & Business Development Representative - Health Technology Sales (Ovid Guidelines Sales Specialist)

Senior Content Editing Associate

Learn more about Wolters Kluwer jobs

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Wolters Kluwer jobs in Boston, MA - 94 jobs

Customer Success Manager - Engagement Manager

Account & Relationship Manager

Senior Sales & Business Development Representative - Health Technology Sales (Ovid Guidelines Sales Specialist)

Senior Clinical Editor - Nursing

Sr Digital Marketing Specialist

Lead Technology Project & Program Manager, M&A Integrations

Senior Sales Representative

Strategic Planning Consultant - Legal & Regulatory

Director Technology Program and Project Management - Cyber Security Programs

Senior Content Editing Associate

Senior Major and Strategic Account Executive

Advanced Inside Sales Representative *Hunter*

Clinical Content Specialist - Nursing Education Researcher

Associate Director Sales Channel/Affiliates

Senior Clinical Editor - Nursing

Lead Technology Project & Program Manager, M&A Integrations

Product Manager - Health Digital Products

Principal Content Management Consultant - UpToDate, Physician Editor (Obstetrics and Gynecology)

Senior Sales & Business Development Representative - Health Technology Sales (Ovid Guidelines Sales Specialist)

Senior Content Editing Associate

Learn more about Wolters Kluwer jobs

Most common locations at Wolters Kluwer

Working at related companies

Related companies jobs

Jobs in nearby cities

Advanced Inside Sales Representative Hunter