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Customer Associate jobs at Wolters Kluwer - 969 jobs

  • Park Services Associate

    Carowinds 4.2company rating

    Charlotte, NC jobs

    $12.50 / hour The Carowinds Park Services team is full of hardworking people who are focused on ensuring each Guests experiences a clean park. This perfect for someone who likes to see the immediate results of their work and is always ready to move on to the next project. We are looking for people who are task oriented and work independently. As part of the team, you will walk the midways while answering Guest questions and pointing them in the direction of their next adventure. Empty, dispose of trash and maintain clean trash containers in assigned areas. Clean restroom toilets, sinks, counter tops, mirrors, floors, walls, fixtures and restock nescessary supplies. Sweeps and cleans grounds and restroom areas throughout designated areas of the Park. Some of our amazing perks and benefits: FREE admission to Carowinds and other parks! FREE tickets for friends and family! 10% discounts on food and 20% discounts on merchandise! Work with people from here, near, and from all over the world! Exclusive associate-only events! Benefits for part-time, year-round positions include paid time off! Apply now if you're looking for a rewarding job that's also FUN! Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
    $12.5 hourly Auto-Apply 9h ago
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  • Park Services Associate

    Kings Dominion 4.1company rating

    Virginia jobs

    $13.00/hour Are you looking for a FUN and rewarding job? Are you interested in meeting people from all over and gaining skills that will last a lifetime? Then Kings Dominion is the place for you! Working at Kings Dominion as a Seasonal Park Services Associate, you will have access to these amazing perks: PAID Training! FREE Uniforms! FREE Admission to Kings Dominion and other Six Flags Parks! FREE Tickets for family and friends! Discounts of Food and Merchandise! Work with people from all over the world! Employee-only RIDE nights, GAME nights, and FREE FOOD events! Referral bonuses - work with your friends! Numerous promotion opportunities Responsibilities: Six Flags is in the business of FUN and is home to many unique and exciting properties, so come and join our team in Doswell, VA, at Kings Dominion. Kings Dominion features unforgettable adventures and is TWO parks in one! At Kings Dominion we are here to make people happy! Kings Dominion associates are enthusiastic about their work because they create fun and exciting memories that will last a lifetime! We want YOU to come and join us! As a member of our team you will: Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge, and experience that will benefit your future. As a seasonal Park Services Associate you will: Play a key role in keeping our park clean and our guests satisfied! Maintain cleanliness of tables, pavilions, food patios, as well as around dumpsters and behind-the-scenes locations. Empty and dispose of trash and recyclable material while maintaining clean trash containers in assigned areas. Clean restrooms including toilets, sinks, countertops, and mirrors while restocking supplies as needed. Pick up trash throughout daily operations. Qualifications: You! Individuals with a passion and excitement about Kings Dominion! People who love helping others and will support the needs of our guests and associates. Ability to work and interact with people from diverse backgrounds. Good judgment and commitment to safety. Availability to include some weekdays, weekends, evenings, and holidays.
    $13 hourly Auto-Apply 9h ago
  • Park Services Associate

    Carowinds 4.2company rating

    Gastonia, NC jobs

    $12.50 / hour The Carowinds Park Services team is full of hardworking people who are focused on ensuring each Guests experiences a clean park. This perfect for someone who likes to see the immediate results of their work and is always ready to move on to the next project. We are looking for people who are task oriented and work independently. As part of the team, you will walk the midways while answering Guest questions and pointing them in the direction of their next adventure. Empty, dispose of trash and maintain clean trash containers in assigned areas. Clean restroom toilets, sinks, counter tops, mirrors, floors, walls, fixtures and restock nescessary supplies. Sweeps and cleans grounds and restroom areas throughout designated areas of the Park. Some of our amazing perks and benefits: FREE admission to Carowinds and other parks! FREE tickets for friends and family! 10% discounts on food and 20% discounts on merchandise! Work with people from here, near, and from all over the world! Exclusive associate-only events! Benefits for part-time, year-round positions include paid time off! Apply now if you're looking for a rewarding job that's also FUN! Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
    $12.5 hourly Auto-Apply 9h ago
  • Park Services Associate

    Carowinds 4.2company rating

    Huntersville, NC jobs

    $12.50 / hour The Carowinds Park Services team is full of hardworking people who are focused on ensuring each Guests experiences a clean park. This perfect for someone who likes to see the immediate results of their work and is always ready to move on to the next project. We are looking for people who are task oriented and work independently. As part of the team, you will walk the midways while answering Guest questions and pointing them in the direction of their next adventure. Empty, dispose of trash and maintain clean trash containers in assigned areas. Clean restroom toilets, sinks, counter tops, mirrors, floors, walls, fixtures and restock nescessary supplies. Sweeps and cleans grounds and restroom areas throughout designated areas of the Park. Some of our amazing perks and benefits: FREE admission to Carowinds and other parks! FREE tickets for friends and family! 10% discounts on food and 20% discounts on merchandise! Work with people from here, near, and from all over the world! Exclusive associate-only events! Benefits for part-time, year-round positions include paid time off! Apply now if you're looking for a rewarding job that's also FUN! Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
    $12.5 hourly Auto-Apply 9h ago
  • Park Services Associate

    Carowinds 4.2company rating

    Concord, NC jobs

    $12.50 / hour The Carowinds Park Services team is full of hardworking people who are focused on ensuring each Guests experiences a clean park. This perfect for someone who likes to see the immediate results of their work and is always ready to move on to the next project. We are looking for people who are task oriented and work independently. As part of the team, you will walk the midways while answering Guest questions and pointing them in the direction of their next adventure. Empty, dispose of trash and maintain clean trash containers in assigned areas. Clean restroom toilets, sinks, counter tops, mirrors, floors, walls, fixtures and restock nescessary supplies. Sweeps and cleans grounds and restroom areas throughout designated areas of the Park. Some of our amazing perks and benefits: FREE admission to Carowinds and other parks! FREE tickets for friends and family! 10% discounts on food and 20% discounts on merchandise! Work with people from here, near, and from all over the world! Exclusive associate-only events! Benefits for part-time, year-round positions include paid time off! Apply now if you're looking for a rewarding job that's also FUN! Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
    $12.5 hourly Auto-Apply 9h ago
  • Accounting Customer Care Support Associate

    4Imprint 3.8company rating

    Oshkosh, WI jobs

    HOURS: Monday - Friday; 8am-5pm REPORTS TO: Accounting Customer Care Manager FLSA STATUS: Non-Exempt Pre-employment Screening: Background Check, Education Verification, References, Drug Test WORK FROM HOME: Eligible After a period of in-person training and time working onsite with your team, this role has the option to work remotely (in WI only at this time). In general, this timeframe tends to be 3-4 months. Note that there will be situations when someone may choose or be asked to return onsite which would be coordinated and scheduled in advance. We work with businesses and organizations of all kinds to provide them with personalized promotional products. A small part of their job is the biggest part of ours - that's why one of our core values is to provide remarkable service. When you work here, you'll be treated with the same level of respect and positive attitude. As an accounting customer care support associate, you'll be assisting with the daily functions of the accounting collections department as well as interacting with 4imprint and customers. Here's what a typical day might look like. (These are the essential functions of the job). Other duties may be assigned. Demonstrate the eight core principles that guide every 4imprint teammate on a daily basis: Honesty, Curiosity, Collaboration, Flexibility, Accountability, Empathy, Positive Attitude, Humility. Work various daily reports within Accounts Receivable area of accounting. Contacting customers regarding late or declined payments and performing related charges, refunds to various payment methods. Back up to the credit, accounting customer care, accounts receivable teams. Create, document and maintain all applicable job procedures. Assist internal and external customers with general questions. Maintain a current understanding of trends and updates in your role. Participate in training classes and actively seek professional development. You might be a fit for this position if you are: Friendly, tactful and professional in your communications on the phone and in e-mail. A self-starter who takes the initiative to solve problems and follow up with both internal and external customers. A multi-tasker who is ready to act in any situation. Extremely organized and focused on the details that matter. Able to demonstrate strong computer skills with working knowledge of databases, spreadsheets and MS Office Suite. Someone who enjoys change and trying new things. Required education/skills/experience: High school diploma or equivalent. 0-1 years of experience in a similar field. Knowledge in accounting-related functions helpful. Proficient in Outlook, Excel, Teams, and Word. Please refer to the physical requirements form for details on the physical requirements of this role. Work Environment: An individual in this position must be able to successfully perform the essential duties, responsibilities, and physical demands listed in this job description. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodation(s) will be made to enable individuals to perform the essential functions. Regular and predictable attendance. Ability to effectively communicate with others (verbally and in writing). Ability to enter data. Work could be performed remotely (in WI only at this time) and at 4imprint, Oshkosh offices. H-1B or other work authorization visa sponsorship is not offered for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources. The following five drugs or classes of drugs will be tested for: 1) Marijuana (THC) 2) Cocaine Metabolites 3) Phencyclidine 4) Amphetamines (Class) 5) Opiate Metabolites. 4imprint has a drug-free workplace policy. Equal opportunity employer, including veterans and individuals with disabilities.
    $28k-35k yearly est. 6d ago
  • Customer Service Representative- 5

    Bluewater Market 4.0company rating

    Goose Creek, SC jobs

    Now Hiring: Customer Service Representative (Cashier) Goose Creek, SC Full-Time & Part-Time Shifts Available | Competitive Pay Are you friendly, dependable, and enjoy helping others? Bluewater is hiring Customer Service Representative to join our store teams. As the face of Bluewater, you'll play a key role in delivering fast, friendly service while helping keep our stores clean, safe, and welcoming for every guest. Whether you're new to retail or have prior experience, we provide training, support, and opportunities to grow within our organization. About the Role At Bluewater, customer service is at the heart of everything we do. As a Customer Service Representative, you'll greet guests, assist with purchases, maintain store cleanliness, and support daily operations. You'll work closely with your team to ensure a positive shopping experience and a safe environment for both guests and coworkers. This role is ideal for individuals who enjoy multitasking, working with the public, and being part of a fast-paced, team-oriented environment. Responsibilities Greet customers promptly and provide friendly, courteous service Operate a cash register accurately, handling cash, checks, and other payment types Count back change accurately and follow all cash-handling procedures Handle customer questions or concerns professionally and respectfully Maintain a clean, safe, and organized store environment Stock shelves, coolers, freezers, and gas island service areas Prepare coffee and maintain fountain and beverage equipment Clean counters, shelves, restrooms, floors, gas pumps, and outdoor areas Assist with meeting mystery shop and customer service standards Communicate effectively and work cooperatively with team members Perform additional duties as assigned by store management (Note: This is not intended to be a complete list of job functions. Responsibilities listed may be modified to fit business needs.) Benefits (Full-Time Employees) Medical, Dental, and Vision Insurance Fuel Discount Program - 25 cents off per gallon Short- & Long-Term Disability Plans Voluntary Life Insurance 401(k) with Company Match Additional Voluntary Benefits Training & Advancement Opportunities Why Join Bluewater? We're more than a convenience store- we're a team that values reliability, service, and growth. If you're looking for a workplace where your contributions matter and opportunities are available, Bluewater is the place for you. Apply today and become part of a team that serves our community with pride. Equal Opportunity Statement Bluewater is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable law. Requirements High school diploma or GED preferred Must be able to work flexible schedules, including nights, weekends, and holidays Ability to multitask in a fast-paced environment Willingness to cross-train and work in multiple areas as needed Strong communication and customer service skills Background check required
    $23k-30k yearly est. 5d ago
  • Customer Service Coordinator

    Bridgetower Media 4.4company rating

    Minneapolis, MN jobs

    BridgeTower Media is seeking a seeking a full-time Customer Service Coordinator in our Public Notice Department. This individual will act as a liaison for our clients seeking placement for public notices within multiple states for both print and online distribution. This is a hybrid role with 2 days in office based at 520 Nicollet Mall, Suite 305,Minneapolis MN 55401. Duties + Responsibilities: Assist clients with all legal ad placement needs including deadlines, ad submission, proofreading, confirming publication, cancellations, affidavits, and invoices. Manage detailed and sometimes repetitive tasks with urgency and accuracy; ensure completeness and correctness. Work independently with minimal supervision. Provide additional administrative and sales support, including invoicing, tracking, report building/sharing, event support and other duties as business needs arise. Skills + Requirements: Proven track record of inbound and outbound customer-centric support 1-3 years in general office/data entry, customer service, call center, or account management. Strong relationship-building skills, especially via remote channels. Exceptional attention to detail with strong organizational and follow-up skills. Able to manage multiple priorities within a fast-paced, deadline-driven environment. Excellent written and verbal communication; articulate and professional with clients and internal teams. Independent self-starter who can also work collaboratively. Solid knowledge of MS Office and basic office equipment. Strong typing skills (80 WPM minimum). Reliable home internet connection with minimum 50mbps up/10mbps down. What does BridgeTower Media offer? A competitive benefits package that includes health, vision, dental, life, short- and long-term disability coverages Free 24-hour TeleMedicine and TeleCounseling Services Unlimited PTO Tuition Assistance Program Weekly Pay 401K with a company match Summer weekend jumpstart hours-off at 2PM on Fridays Growth opportunities to build your career. Who is BridgeTower Media? BridgeTower Media is one of the country's leading business-to-business media companies with 44 print and digital publications in more than 20 U.S. markets. BridgeTower Media empowers communities with insights and connections to ignite growth in the business, legal, and construction industries. Through a collection of authoritative media properties and publications across the United States, we have deep relationships in the communities we serve, enabling us to provide unparalleled access to industry leaders and expert information. BridgeTower Media and all subsidiaries are Equal Opportunity Employers and value diversity in our workplace.
    $30k-36k yearly est. 8d ago
  • Digital Retention Specialist - Spanish

    Talent Groups 4.2company rating

    Broomfield, CO jobs

    Job Title: Digital Retention Specialist Employment Type: 6+ Month W2 Contract to Hire Work Authorization: No C2C or Sponsorship Talent Groups is partnering with a leading enterprise software company to hire a Digital Retention Specialist in Westminster, CO. This onsite role is focused on customer retention, renewal support, and relationship management. The ideal candidate is highly customer focused, data driven, and fully fluent in Spanish. This role requires Spanish fluency. Candidates must be able to speak, read, and write Spanish professionally. Key Responsibilities • Engage directly with customers to understand concerns and prevent churn • Resolve customer issues and improve overall engagement and satisfaction • Support renewals through proactive outreach and negotiation • Track, analyze, and manage customer data using Salesforce and related systems • Partner with Sales, Marketing, and Customer Support to strengthen retention strategies • Create educational and support content to enhance the customer experience • Adapt quickly to evolving processes and business needs • Provide insights to leadership on retention trends, risks, and opportunities Required Qualifications • 5+ years of experience in customer retention, customer success, customer service, or sales • Fluent in Spanish is required speak read and write • Experience using Salesforce or other CRM platforms preferred • Strong communication, problem solving, and negotiation skills • Analytical mindset with strong time management abilities • Ability to work onsite in Westminster, CO • Associate's degree or equivalent professional experience Talent Groups is an equal opportunity employer. Qualified applicants will be contacted for next steps.
    $31k-37k yearly est. 4d ago
  • Patron Services Representative

    American Theatre Guild 3.9company rating

    Kansas City, MO jobs

    The American Theatre Guild is looking for a customer service driven Patron Service Representative, looking to join a fun and passionate team. We are a non-profit national Broadway presenter dedicated to providing the experience of live theatre to foster passion, inspire creativity and empower youth within our communities. We are a relatively small office with a fun, business-casual environment. The Patron Service Representative will ensure that customer service for every patron is excellent. Benefits Include: PTO days, 10 paid holidays, paid parental leave after one year, SIMPLE IRA contributions and generous employer contributions to health, dental, and vision insurance premiums. In addition, ATG also offers professional development assistance and a flexible schedule. Duties/Responsibilities: Assisting patrons with ticketing needs (exchanging tickets, purchasing additional tickets, etc.) Printing and mailing tickets to patrons on a timely basis Managing incoming and outgoing-campaign calls Inputting data into databases as directed Assisting in the recording of ticket sales, revenue and income data, and sales reports Required Skills/Abilities: A desire to provide excellent customer service to our patrons Experience with Microsoft Office, G Suite, and general computer skills Exceptional organizational skills Accuracy and attention to detail Flexibility in an often-changing work environment Familiarity with professional theatre terms and a love for the theater Physical Requirements: The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard for up to 8 hours a day This position requires working indoors with controllable environmental conditions and temperature. This position requires the employee to talk and hear. Requires face-to-face discussions with individuals and teams, opportunity to make decisions without supervision, mistakes are not easily correctable and have serious consequences that impact the results of co-workers, customers or the company. Vision abilities required by this job include close vision. Employee will spend prolonged hours in front of computer screens Come be a part of our extraordinary team! The American Theatre Guild is an Equal Opportunity Employer. ATGuild does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, marital status, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
    $28k-37k yearly est. 8d ago
  • Customer Relations Specialist

    Cincinnati Opera 3.3company rating

    Cincinnati, OH jobs

    Career Opportunity: Customer Relations Specialist with Better Business Bureau in Cincinnati, OH Are you ready to join an organization that sets the standard for ethics and excellence in business? Are you an excellent listener? Do you thrive in answering questions and providing effective solutions to customers? If so, join BBB Cincinnati! Better Business Bureau | Cincinnati is seeking a Customer Relations Specialist for our Marketplace Resource team to provide excellent customer service to those who contact BBB for assistance with disputes and purchasing decisions. You will also assist in the development and maintenance of BBB's Business Profiles. You will be the primary person responsible for taking incoming calls. Your mission is to assist in resolving complaints, providing excellent customer service, and keeping our Business Profiles timely and relevant. QUALIFICATIONS AND SKILLS: To be successful in this role, you must be organized and thorough with keen attention to detail, yet efficient and able to meet deadlines. You must also be a skilled communicator who approaches issues with curiosity and uses a collaborative problem-solving approach. Sound decision making, active and effective listening, time management, and practical AI familiarity are a must to effectively perform this role. Other qualifications include: Associate Degree or equivalent work experience 2 plus years of relevant experience in a customer supporting role, preferred Strong computer skills including G Suite and knowledgeable about Internet research tools Commitment to providing outstanding customer service to our customers Ability to communicate professionally and persuasively over the phone, in writing and in person with businesses of all sizes and in all industries Strong active listening skills, ability to investigate problems and to develop solutions Ability to manage conflict in a positive and constructive fashion Ability to understand internal policies and procedures and to communicate them to internal and external customers Ability to draft professional business correspondence and other communications including email communications with attention to proper grammar, spelling, and punctuation Professional speaking voice & excellent telephone etiquette Learn more about the BBB at ********************************************* Apply online today to join a GREAT team with great work benefits! Employer is EEO/M/F/V/D. BBB is an equal opportunity employer and does not discriminate against employees or applicants on the basis of any legally protected activity or status, including but not limited to, race, color, sex (including pregnancy, sexual orientation, gender identity or expression), religion, national origin or ethnicity, age, disability, genetic history, military/veteran status, or salary history. #ZR
    $62k-73k yearly est. Auto-Apply 16d ago
  • Guest Relations Specialist

    Odysea Aquarium 3.8company rating

    Scottsdale, AZ jobs

    Guest Relations Team serve as ambassadors to all Aquarium visitors. Guest Relations Specialists are responsible for implementing daily requirements relating to guest entrance and exit of the Aquarium, including ticket sales, scanning, general upkeep, annual pass sales, guest traffic flow, 4D Theater operations and other attractions. MAJOR DUTIES AND RESPONSIBILITIES: As a member of the Guest Relations team, you will lead by example by being patient, kind, humble, respectful, selfless, forgiving, honest and committed when interacting with one another and guests. All Guest Relations Specialists must understand the significance of their role and how they can positively impact visitors. Pro-active, friendly communication will be expected at all times, as well as anticipating guests' needs and desires. Demonstrate a positive attitude and appearance at all times. Proactively approach, greet, and interact with guests in friendly and courteous manner which support our goals. Provide critical visit information, offer assistance and make recommendations to guests regarding exhibits, Animal Ambassador appearances, and additional programs. Listen to guest concerns and work independently to resolve issues in the best interest of the guest and the Aquarium. Accurately and efficiently conduct all sales transactions including tickets, annual pass and programs. Account for all monies, coupons, passes and vouchers received. Ensure end of day close is within accepted guideline as outlined by the OdySea Aquarium cash variance policy. Actively promote and up-sell add on experiences, annual passes, and partner combination tickets (Butterfly Wonderland, Mirror Maze). Maintain the integrity of the assigned work area, ensuring that it is clean, properly functioning and guest ready. Rectify issues directly when possible or alert Guest Relations leadership if assistance is required to make necessary corrections. Create a safe and fun experience at ride attractions (3-D Theater and Carousel) and Behind the Scenes experiences throughout the Aquarium Assist as needed with guest flow, including school groups and crowd points throughout the building. Attend all Aquarium training programs and demonstrate an ongoing understanding of exhibits, programs, visitor information and policies/procedures. Master all required responsibilities of the position. Work as a member of a team; within the Guest Relations department and the rest of the Aquarium staff. Effectively communicate to peers and leadership information that is relevant to the guest experience. Ensure that all safety policies and procedures are followed by both guests and Aquarium team members through constant monitoring of the assigned work area. Contribute to a work environment that is satisfying, enjoyable and energetic. Conduct building open/closing procedures and accurately record results through the checklist report. Submit report to the appropriate supervisor and communicate all items that require attention. Comply with safety and security directives, policies and procedures. Performs other related duties as assigned. Requirements REQUIRED EXPERIENCE: High school diploma or equivalent and 1 year previous retail, customer service or attraction experience required. Ticketing experience preferred. Friendly, outgoing and proactive approach. Ability to learn and perform all Guest Services job functions. Ability to work as a member of a team. Ability to work a variety of shifts including weekends, evenings and holidays. Ability to handle and account for large sums of money. PHYSICAL AND MEDICAL REQUIREMENTS: Ability to stand for long periods of time, as well as walk. Ability to use hands to finger, handle, or feel; and reach with hands and arms. Ability to balance, stoop, kneel, crouch, climb stairs, or crawl. Required to frequently talk and hear. No impairment of sight, smell, hearing, touch, balance and agility of movement which might interfere with ability to work. Specific vision requirement for this job include close vision, color vision, depth perception, and the ability to focus. Must be able to take directional cues directly or indirectly. Ability to work in an environment that may be loud at times. Ability to work in all weather conditions, including occasional extreme hot or cold, and wet and/or humid conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Successful completion of a pre-employment drug testing and background investigation. Allergies to plants or animals which may interfere with ability to work must be controlled by medication or protective equipment. Must be able to push/pull up to 50 pounds. Must exemplify core fundamentals of the Employee Promise, which states: I am empowered to take ownership of any opportunity to exceed expectations. I anticipate guest needs and pay attention to the details. I treat all internal and external customers with respect. I am on stage! (Smile) I have an attitude of gratitude. I get it right the first time. I display actions that are moral and ethical. I always provide alternative solutions. I am committed to learning every aspect of our product and services. I use the 10/5 rule, 10 feet I acknowledge my guest's presence with a smile and at 5 feet. I greet them with a courteous word. I use name recognition at every opportunity I take personal responsibility for our surroundings. I am accountable for my tools and resources. I value the contribution of every team member. We believe a culture built on inclusion and diversity becomes the driving force for our success. We believe our team members bring varied thoughts and ideas from their personal life experiences and cultural backgrounds, making us innovative and forward-thinking. Salary Description 15.15
    $30k-35k yearly est. 36d ago
  • Client Performance Specialist - WSOC TV

    Cox Media Group 4.7company rating

    Charlotte, NC jobs

    The Client Performance Specialist focuses on campaign and performance management for our portfolio of digital advertising clients. The Client Performance Specialist works closely with our local market sales teams, specialist teams and our internal operations teams to understand how our advertising campaigns are performing holistically. In terms of campaign management, the individual in this role will be responsible for keeping an overarching view of our advertisers' media plans and goals and ensuring that our local stakeholders and clients are served with the best-in-class customer care. The individual must be able to collect, mine, and interpret campaign data, developing actionable insights in an executive level report that increases ROI for our advertisers. This individual must maintain comprehensive knowledge of all aspects of digital products including product offerings, protocols, and KPI management. They must have a strategic mindset, being able to review campaigns' performance outcomes and make strategic decisions on what levers need to be pulled to optimize client campaigns. The individual must be a team player, with the ability to collaborate with internal and external stakeholders while analyzing performance and developing strategies. Clear and concise communications will be key for the individual to succeed. Previous experience in digital campaign analytics and creating client-facing deliverables is critical. The Client Performance Specialist must have in-depth knowledge of digital analytic platforms, being confident in accessing and pulling data in systems such as Google Analytics, Google Ads, Facebook, and more. A basic knowledge of ad tags/trafficking and conversion management (Google Tag Manager) will only help this individual excel in the role. An analytically curious mind is key. Essential Duties and Responsibilities * Leverage comprehensive knowledge of all digital ad products and operation processes to effectively monitor and enhance campaigns to achieve advertiser goals and KPIs * Maintain internal documentation to ensure that campaigns are managed properly, with account details recorded for media plans, optimizations, and other client details * Offer a holistic campaign perspective, effectively communicating performance to our stakeholders in ongoing reporting recaps * Follow SLAs determined for campaign launch, revisions, and deliverables working with internal and external stakeholders * Provide facilitation for continuously improving the quality of service and campaign results for our local markets and clients * Responsible for order entry, trafficking, monitoring, and reporting on digital owned & operated campaigns * Quality assurance on work performed by our corporate team * Leverage storytelling skills to build exceptional customer reports Minimum Qualifications * 2-4 years of experience working in a digital advertising operations role, working with sales and marketers * 2-4 years of experience in campaign and performance management * Knowledge of digital marketing including SEM, SEO, social, content marketing, programmatic, video, display advertising, and website development * Knowledge of ad tagging and the CM Trafficking, Reporting, & Attribution platforms and ability to formulate appropriate recommendations to improve client ROI is a plus * Analytical and possess the ability to evaluate data and interpret results for client-facing deliverables * Knowledge of attribution and omni-channel efforts is essential, understanding how all marketing channels work together to drive results * Excel skills needed for interpreting data for insights and superior PPT skills for visualizing the outcomes and opportunities * Proven skills in digital campaign management including processing, trafficking, and monitoring performance against established expectations * Excellent written and verbal communication skills are necessary for effectively managing performance * Problem-solving skills is required, with the ability to proactively identify potential issues, troubleshoot and quickly resolve them * Demonstrated customer service skills with ability to build strong working relationships and consistently meet or exceed customer expectations * Proven ability to manage multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly * Detailed knowledge of both internal and outsourced digital platforms, understanding how technology stacks come together to serve our campaigns Preferred Qualifications * BA/BS from a 4-year university or equivalent preferred * Working knowledge in ad platforms and reporting in systems such as: Google Analytics, Google Ads, general Google Marketing Platforms, Facebook, CM360/DV360/SA360, etc. Google Analytics and Google Ads certifications are preferred About Cox Media Group CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 14 high-quality, market-leading television brands in 9 markets; 45 top-performing radio stations delivering multiple genres of content in 9 markets; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations. For more information about CMG, visit ********************* Req #: 2001 #LI-Onsite CMG is a special place. Here, we rely on our winning mindset and deep expertise to find creative solutions, think differently, and work together to positively impact the people and communities we serve. It's where we connect and inspire diverse audiences every day and everywhere with our unmatched content, products, services and people. At CMG, we take pride in our collaborative and open environment, where everyone feels valued, seen and heard. Our shared commitment to living our company's core Values - Teamwork, Diversity, Integrity, Quality and Fiscal Responsibility - propels us every day, in everything we do. We encourage you to explore #LifeAtCMG, where you can bring your best, authentic self to work, think boldly and make a difference. If you are currently a CMG employee, please log into THRIVE to access our internal career center. Nearest Major Market: Charlotte Apply now
    $48k-57k yearly est. 60d+ ago
  • Client Performance Specialist - Athens Radio

    Cox Media Group 4.7company rating

    Watkinsville, GA jobs

    The Client Performance Specialist focuses on campaign and performance management for our portfolio of digital advertising clients. The Client Performance Specialist works closely with our local market sales teams, specialist teams and our internal operations teams to understand how our advertising campaigns are performing holistically. In terms of campaign management, the individual in this role will be responsible for keeping an overarching view of our advertisers' media plans and goals and ensuring that our local stakeholders and clients are served with the best-in-class customer care. The individual must be able to collect, mine, and interpret campaign data, developing actionable insights in an executive level report that increases ROI for our advertisers. This individual must maintain comprehensive knowledge of all aspects of digital products including product offerings, protocols, and KPI management. They must have a strategic mindset, being able to review campaigns' performance outcomes and make strategic decisions on what levers need to be pulled to optimize client campaigns. The individual must be a team player, with the ability to collaborate with internal and external stakeholders while analyzing performance and developing strategies. Clear and concise communications will be key for the individual to succeed. Previous experience in digital campaign analytics and creating client-facing deliverables is critical. The Client Performance Specialist must have in-depth knowledge of digital analytic platforms, being confident in accessing and pulling data in systems such as Google Analytics, Google Ads, Facebook, and more. A basic knowledge of ad tags/trafficking and conversion management (Google Tag Manager) will only help this individual excel in the role. An analytically curious mind is key. Essential Duties and Responsibilities * Leverage comprehensive knowledge of all digital ad products and operation processes to effectively monitor and enhance campaigns to achieve advertiser goals and KPIs * Maintain internal documentation to ensure that campaigns are managed properly, with account details recorded for media plans, optimizations, and other client details * Offer a holistic campaign perspective, effectively communicating performance to our stakeholders in ongoing reporting recaps * Follow SLAs determined for campaign launch, revisions, and deliverables working with internal and external stakeholders * Provide leadership and facilitation for continuously improving the quality of service and campaign results for our local markets and clients * Responsible for trafficking, monitoring, and reporting on digital owned & operated campaigns * Quality assurance on work performed by our corporate team * Leverage storytelling skills to build exceptional customer reports Minimum Qualifications * Basic knowledge of digital marketing * Analytical and possess the ability to evaluate data and interpret results for client-facing deliverables * Knowledge of attribution and omni-channel efforts, understanding how all marketing channels work together to drive results * Excel skills needed for interpreting data for insights and superior PPT skills for visualizing the outcomes and opportunities * Proven skills in digital campaign management including processing, trafficking, and monitoring performance against established expectations * Excellent written and verbal communication skills are necessary for effectively managing performance * Problem-solving skills is required, with the ability to proactively identify potential issues, troubleshoot and quickly resolve them * Demonstrated customer service skills with ability to build strong working relationships and consistently meet or exceed customer expectations * Ability to manage multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly Preferred Qualifications * 2-4 years of experience working in a digital advertising operations role, working with sales and marketers * 2-4 years of experience in campaign and performance management * SEM, SEO, social, content marketing, programmatic, video, display advertising, and website development * Working knowledge in ad platforms and reporting in systems such as: Google Analytics, Google Ads, general Google Marketing Platforms, Facebook, CM360/DV360/SA360, etc. * Knowledge of ad tagging and the CM Trafficking, Reporting, & Attribution platforms and ability to formulate appropriate recommendations to improve client ROI About Cox Media Group CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 14 high-quality, market-leading television brands in 9 markets; 45 top-performing radio stations delivering multiple genres of content in 9 markets; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations. For more information about CMG, visit ********************* Req #: 2011 #LI-Onsite CMG is a special place. Here, we rely on our winning mindset and deep expertise to find creative solutions, think differently, and work together to positively impact the people and communities we serve. It's where we connect and inspire diverse audiences every day and everywhere with our unmatched content, products, services and people. At CMG, we take pride in our collaborative and open environment, where everyone feels valued, seen and heard. Our shared commitment to living our company's core Values - Teamwork, Diversity, Integrity, Quality and Fiscal Responsibility - propels us every day, in everything we do. We encourage you to explore #LifeAtCMG, where you can bring your best, authentic self to work, think boldly and make a difference. If you are currently a CMG employee, please log into THRIVE to access our internal career center. Nearest Major Market: Athens Apply now
    $59k-69k yearly est. 48d ago
  • Client Onboarding Specialist

    Firespring 3.8company rating

    Lincoln, NE jobs

    Looking for your chance to make a real impact? Firespring, Nebraska's first Certified B Corporation , is looking for an amazing human to join our team. We're known for providing marketing, printing and strategic guidance to thousands of brands, businesses and nonprofits in all 50 states and all over the world. Our mission is to accelerate client prosperity so we collectively do more good. Please let us know if this position sounds like your dream job. Job Description If you like to have a few balls in the air and get satisfaction out of keeping them there, then this job is going to be your thing. You'll be building relationships with nonprofit organizations and small to mid-sized businesses all over the US, attending to all new clients on our software as a service (SaaS) platform from point of sale through go live. Gaining an understanding of our client's needs and executing them through training and website updates is your primary goal. Get ready to have some coffee dates over the phone, generating ideas and brainstorming tactics to better your clients' marketing efforts. If you think an additional product or service is perfect for our clients you're not afraid of pitching the idea. You know the importance of long-term client retention. Loyalty to our clients' needs is what we are all about. Tasks & Responsibilities Put on your game face to present our work to our clients in a clear, confident and strategic way. Show some tough love to motivate clients and keep them on track. Communicate across departments to ensure proper setup, design and customizations are completed to client specifications. Develop maintenance plans for ongoing client outreach. Teach clients best practices of industry standards in marketing and technology. Keep projects from falling into the occasional black hole titled “notgettingdoneness.” Find creative ways to coordinate and get projects done. Record all client-related correspondence so we know what we've done to help. Consult with clients to maximize the use of our products. Be able to move that occasional elephant in our three-ring circus. Keep an eye on the industries we serve to better meet client needs. Qualifications Organizer extraordinaire-in fact, it slightly bothers you that this list of bullet points isn't in alphabetical order. You have experience in web development, marketing or a project management environment. You are energetic and polite on the phone. Our clients can hear that smile. Persistent and Task Oriented are your nicknames. You can explain a concept to your IT guy, or your grandma. Whoever's listening. You can juggle more than the average juggler, figuratively. (If you can actually juggle we will also want to see that...) Quality is job one, two and three. You know enough about HTML cheats to be dangerous. You know how to strike a fun/work balance. Compensation & Benefits Salary-You don't need to go to the grocery store to bring home the bacon. We reward candidates who wow us by offering competitive pay. 401(k)-Your parents preached about the importance of saving. Now we're helping you get it done. Firespring provides professional financial advisors who will help you make a plan and guide your investments. Fun-Millions of people go to work, punch the clock from 8 to 5 and hate every moment of it. That's not the case here. We prioritize loving your experience here and have a group of people dedicated to creating activities inside and outside the office. To put it mildly, we're serious about having fun-and it reflects in our work and the relationships too. Miscellaneous Benefits-Not all benefits are about the Benjamins, baby. Some of the things you'll enjoy while working here include unlimited soft drinks, tea and beer. Dress code? We want you to have personal freedom-just stick to the general guidelines of your role and you be you. Ready to come aboard? Let's make this happen. While we genuinely appreciate your interest in employment with Firespring, we can only respond to the most qualified candidates. Firespring is an EEO/AA employer.
    $24k-39k yearly est. 49d ago
  • Reservationist

    Journal Hotels 3.3company rating

    Los Angeles, CA jobs

    Reservationist-The Hollywood Roosevelt The Hollywood Roosevelt is an iconic, historic hotel located in the heart of Hollywood. Known for our stylish atmosphere and exceptional service, we deliver memorable experiences to every guest. We pride ourselves on excellence in hospitality and creating a welcoming environment for all. Position Overview: We are seeking a detail-oriented, friendly, and professional Reservationist to join our team. This role is essential in ensuring a smooth booking experience for our guests and supporting the overall operations of the hotel. What You'll Do Reservationist you will be the welcoming voice of The Hollywood Roosevelt, delivering outstanding service over the phone Assist guests with reservations, changes, and special requests with accuracy and care Share knowledge of room types, hotel amenities, dining outlets, events, and local attractions Communicate guest needs clearly with hotel departments to ensure a seamless experience Use upselling techniques to enhance guest stays and maximize revenue Handle guest concerns calmly, professionally, and efficiently Maintain confidentiality, organization, and attention to detail in a fast-paced environment What we are looking for A passion for customer service and hospitality Strong communication skills and a professional phone presence Ability to problem-solve and manage challenging situations with confidence Attention to detail and strong organizational skills Dependability, adaptability, and a team-first mindset Customer service experience required; hospitality experience preferred Why The Hollywood Roosevelt You'll work in a dynamic, supportive environment where teamwork, respect, and guest experience come first. We value reliability, professionalism, and a positive attitude. Be part of an iconic hotel legacy and contribute to unforgettable guest experiences. Apply Now and join the team at The Hollywood Roosevelt !
    $31k-36k yearly est. Auto-Apply 28d ago
  • Client Success - Healthcare Corporate Specialist (NYC)

    Guidepoint 4.6company rating

    New York jobs

    Play a vital role in Guidepoint's success. Guidepoint is seeking an entrepreneurial and outgoing individual to spearhead coverage of our Insights expert call and transcript library product for our Corporate Healthcare client base. As a liaison for our clients and salespeople, you will play a pivotal role in driving engagement and revenue growth within the rapidly expanding Insights product line. Leveraging your exceptional CRM skills, effective organization, and keen attention to detail, you will collaborate cross-functionally to maximize usage of our offering among our active trials and current subscribing clients. This highly visible position will involve working closely with the Insights group heads to develop strategic plans for enhancing client engagement and retention. This is a hybrid role located in New York City. What You'll Do: Serve as an advocate for the Insights product with corporate healthcare clients and foster three-dimensional relationships with key stakeholders Develop personalized engagement plans for each client depending on therapeutic areas of focus, ongoing clinical trials of interest, and competing companies to effectively market Insights content Monitor and drive client engagement through direct outreach efforts: direct emails, product demonstrations, virtual and onsite meetings Collaborate with sales team to ensure timely renewals and drive upsell opportunities Acquire valuable feedback and insights from clients to inform product development, marketing strategies, and sales efforts What You Have: Bachelors or masters degree from an accredited University, Healthcare-adjacent coursework is a plus 2+ years of professional work experience, with a focus on B2B product sales Understanding of the corporate org structure, the roles, responsibilities, and unmet needs of our corporate buyers, and ability to engage with senior business leaders with innovative content and ideas Excellent communication skills, with the ability to distill complex issues into clear and concise messages Experience working with or using expert networks is a plus Experience selling into Pharma companies is a plus Intellectual curiosity, adaptability, and a team-first collaborative approach Demonstrated ability to work both independently and as part of a team, with a commitment to delivering results What You Have: Bachelor's degree from an accredited college/university with major / degree preference, as applicable Years of experience requirement(s) with specific skills, as applicable Years of experience requirement(s) with specific technologies or kind of work, as applicable Excellent written and verbal communication skills Demonstrated ability to work independently and in a team atmosphere with minimal supervision Strong focus on quality, attention to detail, and addressing client needs What We Offer: The annual base salary range for this position is $75,000. Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location. Additionally, this position is eligible for an annual discretionary bonus based on performance. You will also be eligible for the following benefits: 15 PTO days, 10 legal holidays, and sick days Comprehensive medical, dental, and vision plans Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans Commuter benefits and a corporate gym rate Development opportunities through the LinkedIn Learning platform Free snacks and beverages in the office Friday happy hour and “Summer Fridays” Year-round corporate athletic league Casual work environment, team building, and other social events About Guidepoint: Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. Backed by a network of nearly 1.75 million experts and Guidepoint's 1,600 employees worldwide, we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. #LI- SP1 #LI-HYBRID Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location. Additionally, this position is eligible for an annual discretionary bonus based on performance. Compensation $75,000 - $75,000 USD
    $75k-75k yearly Auto-Apply 41d ago
  • Client Success - Healthcare Corporate Specialist (NYC)

    Guidepoint 4.6company rating

    New York, NY jobs

    Play a vital role in Guidepoint's success. Guidepoint is seeking an entrepreneurial and outgoing individual to spearhead coverage of our Insights expert call and transcript library product for our Corporate Healthcare client base. As a liaison for our clients and salespeople, you will play a pivotal role in driving engagement and revenue growth within the rapidly expanding Insights product line. Leveraging your exceptional CRM skills, effective organization, and keen attention to detail, you will collaborate cross-functionally to maximize usage of our offering among our active trials and current subscribing clients. This highly visible position will involve working closely with the Insights group heads to develop strategic plans for enhancing client engagement and retention. This is a hybrid role located in New York City. What You'll Do: Serve as an advocate for the Insights product with corporate healthcare clients and foster three-dimensional relationships with key stakeholders Develop personalized engagement plans for each client depending on therapeutic areas of focus, ongoing clinical trials of interest, and competing companies to effectively market Insights content Monitor and drive client engagement through direct outreach efforts: direct emails, product demonstrations, virtual and onsite meetings Collaborate with sales team to ensure timely renewals and drive upsell opportunities Acquire valuable feedback and insights from clients to inform product development, marketing strategies, and sales efforts What You Have: Bachelors or masters degree from an accredited University, Healthcare-adjacent coursework is a plus 2+ years of professional work experience, with a focus on B2B product sales Understanding of the corporate org structure, the roles, responsibilities, and unmet needs of our corporate buyers, and ability to engage with senior business leaders with innovative content and ideas Excellent communication skills, with the ability to distill complex issues into clear and concise messages Experience working with or using expert networks is a plus Experience selling into Pharma companies is a plus Intellectual curiosity, adaptability, and a team-first collaborative approach Demonstrated ability to work both independently and as part of a team, with a commitment to delivering results What You Have: Bachelor's degree from an accredited college/university with major / degree preference, as applicable Years of experience requirement(s) with specific skills, as applicable Years of experience requirement(s) with specific technologies or kind of work, as applicable Excellent written and verbal communication skills Demonstrated ability to work independently and in a team atmosphere with minimal supervision Strong focus on quality, attention to detail, and addressing client needs What We Offer: The annual base salary range for this position is $75,000. Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location. Additionally, this position is eligible for an annual discretionary bonus based on performance. You will also be eligible for the following benefits: 15 PTO days, 10 legal holidays, and sick days Comprehensive medical, dental, and vision plans Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans Commuter benefits and a corporate gym rate Development opportunities through the LinkedIn Learning platform Free snacks and beverages in the office Friday happy hour and “Summer Fridays” Year-round corporate athletic league Casual work environment, team building, and other social events About Guidepoint: Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. Backed by a network of nearly 1.75 million experts and Guidepoint's 1,600 employees worldwide, we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. #LI- SP1 #LI-HYBRID Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location. Additionally, this position is eligible for an annual discretionary bonus based on performance. Compensation$75,000-$75,000 USD
    $75k-75k yearly Auto-Apply 36d ago
  • Zamboni Operator | Part-Time | PPL Center

    Oakview Group 3.9company rating

    Allentown, PA jobs

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Zamboni Operator will perform general labor duties as assigned. Duties included but not limited to building conversions for various events, familiarity with all aspects of facility operations and maintenance in addition to ice making, ice maintenance and repair. This role will pay an hourly rate of $14.00 to $19.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until April 10, 2026. About the Venue This position is based at the PPL Center. PPL Center is a state-of-the-art multipurpose venue in downtown Allentown, PA. The arena seats more than 10,000 for concerts and more than 8,500 for Lehigh Valley Phantoms professional hockey games, making it the region's largest events venue. THe amenities-packed PPL Center, which includes more than 50 premium spaces (suites, loges, party areas) depending on the event, will host more than 150 events each year, offering something for everyone, including the Phantoms, the AHL affiliate to the NHL Philadelphia Flyers, concerts, family shows, trade shows, youth sports, high school and collegiate events, Disney on Ice, conferences, graduations and many more events. PPL Center is currently the main catalyst to the revitalization and growth of downtown Allentown. Responsibilities * Responsible for occasional maintenance and repair of rink equipment to include, but not limited to: Zamboni, dasher system, subfloor, tempered glass, acrylic glass, safety netting, Jet Ice systems, edgers, goal nets, etc. * Work with the facilities department to provide optimal ice conditions for all ice events. * Oversee aspects of ice installation and removal. * Assist operations department to expedite event conversions. * Other duties as assigned. Qualifications * Must be a trained operator for Zamboni Ice Resurfacing machines * Solid understanding of OSHA rules and regulations * Must be comfortable working in very cold or very hot conditions for long periods of time * Must be able to stand, bend and stoop for long periods of time * Must be able to climb stairs/ladder * Ability to adhere to building policies and event requirements * Ability to read and follow verbal and written instructions as well as communicate effectively with other in both oral and written form * Must be able to work long irregular hours to include nights, weekends, and holidays Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $14-19 hourly Auto-Apply 19d ago
  • Operations Staff | Part-Time | BOK Center

    Oakview Group 3.9company rating

    Tulsa, OK jobs

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Perform the setup and changeover of the arena on an event-to-event basis in order to ensure complete adherence to the event schedule as-well-as tenant contractual specifications and requirements. Also, assist with cleaning of the arena to help maintain the cleanliness of the building. Under general supervision, performs work as needed to clean, maintain and prepare for events at the facility. Duties include skilled and semi-skilled tasks, which often require heavy lifting and a high degree of physical exertion. Overnight hours can be expected on occasion. This role pays an hourly rate $12.00 to $15.00. Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching. This position will remain open until April 17, 2026. About the Venue The Bank of Oklahoma Center, also known as the BOK Center, is located downtown and serves as the premier sports and entertainment venue of the greater Tulsa region. Offering a19,199-seat multi-purpose arena and 565,000 total square footage designed to accommodate concerts, family shows and other special events and has been named on multiple occasions one of the country's best venues. Responsibilities * Participate in all aspects of the conversion process in preparation for events. * Duties may include setting up and tearing down flooring, portable chairs, operable wall, barricades, staging, tables, other furnishings and equipment. * Perform varies duties to ensure the day-to-day operations of the facility are met. These include, but not limited to, loading/unloading delivery trucks, transporting trash and waste to proper disposal area and replenishing supplies. * Assist with pre/post event cleaning and janitorial tasks including, but not limited to, sweeping, mopping, dusting, trash removal, vacuuming, spot cleaning, washing, stripping, carpet cleaning, window washing and waxing. * Perform repairs and maintenance tasks such as painting, patching, re-lamping, replacing ceiling tile, replacing filters, etc. * Assist building engineers and subcontractors in construction, repair and maintenance of the building. * Report irregularities, discrepancies, safety or damage concerns or loss of property promptly to supervisor. * Work extended and/or irregular hours including nights, weekends and holidays, as needed. * Perform other duties as required. Qualifications * Must be 18 years or older at the time of application * Exhibit willingness to work a flexible schedule consisting of nights and weekends. Shifts regularly occur overnight. * Work effectively in a heavily team-based environment * Be reliable, honest, dependable, and punctual * Regularly lift and carry equipment and supplies weighing up to 50 pounds * Possess knowledge of basic hand tools and their uses Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $12-15 hourly Auto-Apply 13d ago

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