Wolters Kluwer jobs in Raleigh, NC - 46 jobs

The Sr. Strategic Account & Relationship Management Executive will be responsible for managing and growing existing Commercial Customer relationships in a defined, US-based territory. Core functions include fostering relationships within account base, securing renewals, growing revenue through both price increases and application upsells, providing ongoing training and support to maximize usage. inner departmental account touches pertaining to account base and the communication of new enhancements to solutions and existing applications. Essential Duties and responsibilities Opportunity Identification & Development Identify target opportunity and stakeholders Facilitate outreach and background information collection with new opportunity Identify and build relationships with key stakeholders Conduct customer needs assessment Qualify target opportunity based upon account value, threats, and barriers Record accurate customer data in the CRM system. Build effective sales pipelines. Prepare activity and forecast reports. Attend conferences and tradeshows to promote product visibility and generate leads Active Selling Meet and exceed monthly, quarterly and yearly revenue targets through complete ownership of a assigned book of business Create and update a Book of Business Plan to include strategy, tactics and milestones as it relates to hitting goals set by the company. Customize and communicate product value proposition and solution design Develop and review implementation scope Coordinate with Sales Operations team in executing supporting active selling functions including contract creation, terms and conditions development, quoting, and modifications Conduct contract reviews, pricing, and negotiation Obtain final signature and finalize order Customer Retention & Satisfaction Build lasting customer relationships to retain and grow existing commercial customer base Review account utilization management reporting and provide recommendations Conduct regular account review meetings Collaborate with marketing in account communications planning and marketing campaigns Identify cross-sell and up-sell opportunities Work closely with other Commercial Sales colleagues on new implementation, training of customers Manage all aspects of trial and subscription usage activity to ensure the customer realizes the full value of our services Trains all new clients and proactively seeks out training opportunities with existing clients who demonstrate low product usage. Client usage stats must be reviewed during the monthly meetings with the Account Manager to identify renewal concerns and the need for additional training opportunities. Responds promptly and professionally to customer inquiries, and seeks out opportunities to provide a high level of customer service. Collaborate with marketing in account communications planning and marketing campaigns. Sales Leadership Provide territory coverage as needed Other Duties Assist and communicate effectively with all departments as it relates to the company selling process Comply with established sales policies, pricing guidelines, and best practices Maintain the highest standards of integrity and respect for co-workers and customers Special projects as assigned Act as liaison between the marketplace and Wolters Kluwer Product Development Team by actively seeking out and documenting product and market feedback Participating in new system user acceptance testing Job Qualifications Education: Bachelor's degree or equivalent years of experience. Experience: A minimum of 5 years of sales experience preferably in healthcare or IT related sales with a track record of success in building relationships throughout relevant customer disciplines and departments, meeting goals and presenting to high level decision makers. Other Knowledge, Skills, Abilities or Certifications: • Strong computer skills (Internet, Excel, PowerPoint, Word, CRM Programs) • Experience demonstrating and selling sophisticated and complex products/technologies • Possess strong product knowledge of all CE applications that are sold in the commercial market • Strong telephone, presentation and written communication skills • Valid US driver's license and Passport to manage overnight travel up to 30% - 35% in territory Travel requirements Travel to an assigned territory in the US and Canada to meet with Commercial Customers. This position requires approximately 30%-35% overnight travel. Open to locations East of the Mississippi Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $89,600.00 - $157,000.00 USDThis role is eligible for Commission. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

At Wolters Kluwer, our mission is to deliver deep impact when it matters most through protecting people's health and prosperity and contributing to a safe and just society. We are a B2B software, information, and services company serving professionals in the sustainability, health, legal, risk, tax and financial services spaces. With annual revenue of close to €6 billion, we employ ~ 20k people in over 40 countries across the world. The Global Strategy group at Wolters Kluwer helps drive growth and strategic transformation across the company. This specific role is for the Corporate Strategy team. We are a small but diverse team staffed with talent from various disciplines and geographies, doing impactful work and with great executive leadership visibility. Responsibilities: The focus of the Corporate Strategy Team spans an interesting mix of classic strategy and hands-on transformation work across a wide variety of businesses in our portfolio, as well as driving innovation across Wolters Kluwer. On a day-to-day basis, this person will work closely with key stakeholders to run project work, help with the annual strategic planning process, analyze the competitive landscape, and support the Executive Board (CEO and CFO) and the Supervisory Board. Project work is mandated by the Executive Board and will primarily focus on market deep-dives or diagnostics with actionable recommendations, done in partnership with divisions and business units across Wolters Kluwer. We are seeking individuals who are curious and passionate about our mission to deliver deep impact when it matters most. The role provides a unique opportunity to do a mix of high-level portfolio strategy and business deep-dives, and successful candidates will be able to get up to speed quickly, run projects independently, and establish trust and credibility across the enterprise. Skills: Self-starter with a strong ownership mindset Intellectual curiosity and disciplined approach to solving problems Strong analytical skills to assess, research, interpret and analyze data Good interpersonal skills and ability to build relationships and interact effectively at all levels of the organization Advanced communication skills, both written and verbal, to make clear recommendations and influence stakeholders to drive alignment Advanced proficiency in Microsoft Excel and PowerPoint Education and Experience: Minimum Education: Bachelor's degree from a top-tier university 2+ years of work experience in a top strategy consulting firm with focus on Strategy & Corporate Finance, Growth Strategy or Commercial Due Diligence work Preference for B2B tech industry focus Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $85,600.00 - $149,400.00 USDThis role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. **Who We Are: Wolters Kluwer: The world is a big place, find your place here. (*************************************************** **What We Offer: ** The Sales Channel & Affiliates Manager role offers growth potential opportunities, professional development, an engaging small team environment, the ability to work a remote schedule, and amazing benefits. **What You'll be Doing:** As an Associate Director (Sales Channel/Affiliates), you will provide leadership and guidance to managers, supervisors, and senior professionals across multiple departments within the organization. Your primary responsibility will be to ensure the performance and results of all sales channel and affiliate-related activities as well as BDR pipeline build, spearheading initiatives to maximize revenues and foster long-term partner relationships. If you are passionate about strategic growth and possess exceptional leadership skills, we invite you to lead our sales channel efforts toward new heights. **Our Locations:** Contact Wolters Kluwer | Wolters Kluwer (***************************************************** Link=%7B8B6D9790-777E-4EA6-8A2D-49AA4867660B%7D#AnchorContactForm) **Key Tasks: ** + Lead multiple departments to achieve organizational sales targets. + Leads team of 4-5 partner managers, who are responsible for driving revenue generating leads through 20-30 partners and directly supporting sales targets + Leads team of Business Development Managers who are responsible for developing new leads and directly supporting sales targets + Provide strategic direction and guidance to managers and supervisors. + Oversee the development and execution of large-scale sales initiatives. + Build and maintain relationships with major partners and industry stakeholders. + Conduct high-level negotiations with leading channel partners. + Allocate resources efficiently to maximize department performance. + Review and refine sales strategies based on comprehensive data analysis. + Ensure department compliance with company and regulatory standards. + Drive innovation in sales and marketing programs to improve partner engagement. + Present performance reports and strategic recommendations to senior leadership. **You're a Great Fit if You Have:** + Executive Leadership: Ability to lead complex, multi-departmental initiatives. + Strategic Vision: Skills in creating and executing long-term strategic plans. + High-Level Negotiation: Expertise in negotiating with top-tier partners. + Data-Driven: Proficient in analyzing and utilizing sales data for strategic improvement. + Relationship Management: Advanced skills in building and sustaining professional relationships. + Innovative Thinking: Capable of driving innovative sales and marketing solutions. + Compliance: Well-versed in industry regulations and compliance standards. + Resource Management: Skilled in efficient and effective allocation of resources. We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at ************************************************** **Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. **The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.** **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $111,200.00 - $198,650.00 USD This role is eligible for Commission. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

**LOCATION:** U.S. locations - remote/hybrid. Candidates within commuting distance of a Wolters Kluwer office will be considered for hybrid employment. Candidates not within commuting distances will be considered for remote employment. The **Physician Editor (Endocrinology)** position requires an 80 to 90% FTE commitment for editorial work, a broad understanding of clinical issues, and an interest in analyzing the literature. For the right person, this is a unique opportunity to impact the practice of medicine throughout the United States and around the world. Physician Editors ensure that topics address the important clinical questions that arise when diagnosing or managing a specific disorder, present information clearly and succinctly, and provide evidence-based and actionable recommendations for care. Extensive editorial training is provided to help the editor learn critical skills for evaluating the literature and creating content in the UpToDate style. Training is overseen by at least two senior Physician Editors. All new topics are read and reviewed by the training editors until the new Physician Editor achieves a satisfactory level of independence. You will be trained remotely and can work from anywhere in the United States. However, work hours should significantly overlap with standard work hours in the Eastern time zone to allow for regular interaction with other Physician Editors. Candidates with strong academic backgrounds are of particular interest. Editing requires 80 to 90% FTE. In the remaining 10 to 20% time, Physician Editors should remain involved in patient care activities, using their clinical experience to help ensure the content of the program is maximally useful at the point of care. Thus, the position provides the opportunity to remain clinically active while spending most of your time crafting clear content, reviewing the literature, and discussing the impact of new research on clinical practice with our expert contributors. **ESSENTIAL DUTIES & RESPONSIBILITIES:** Our physician editors review and edit the new contributions from our external expert authors to make sure they address the questions that a practicing clinician might have. Topics must contain specific and actionable recommendations and describe the supporting evidence. Updating is an equally important component of the work and is usually initiated by the Physician Editor, who is responsible for monitoring the literature for new developments and identifying topics that need updating. Physician Editors also systematically review existing topics for clarity, completeness, and clinical relevance. This work is not done in isolation. UpToDate editors work closely with outside authors, section editors, editors-in-chief, and peer reviewers to ensure the material is accurate and free of bias. In addition, in-house editorial and graphics assistants work with the Physician Editors to produce and maintain each topic. **QUALIFICATIONS** **Required Education:** + Medical Degree + Board Certification/Eligibility in Adult Endocrinology **Preferred Experience, Knowledge, and Abilities:** + Clinical experience in an academic setting after residency + A valid medical license in at least on U.S. state + Impeccable communication skills: verbal, writing, and listening + Ability to work collaboratively with colleagues at different skill levels + Self-motivated, with excellent organizational and time management skills + Ability to give and receive feedback effectively + Interest in critical analysis of the medical literature (skills can be learned on the job) + Ability to spend 80 to 90% of the work week on editorial work + Interest in and ability to maintain clinical work (10 to 20%) **TRAVEL:** Minimal - less than 5% **UpToDate (******************* is an electronic clinical decision support resource for physicians and patients that provides current medical information in a format accessible via computer, smartphone, or tablet. **UpToDate is part of Wolters Kluwer Health** , an international corporation that provides tools to assist professionals in health care, finance, and accounting. More than 850,000 clinicians in 164 countries and more than 90% of academic medical centers in the United States rely on UpToDate. Over 60 research studies confirm UpToDate's widespread usage and association with improved patient care and hospital performance, including reductions in length of stay, adverse complications, and mortality. \#LI-remote **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $173,500.00 - $310,000.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

MANAGING COUNSEL Corporate Performance & ESG (Environmental, Social, and Governance) ("CP & ESG") is one the global operating divisions of Wolters Kluwer, serving customers around the world with expert information, solutions, software, and services. CP & ESG encompasses a range of technology enabled expert solutions to address financial performance, reporting, social responsibility management, environmental impact management, and corporate governance. Wolters Kluwer's CP & ESG large enterprise software business is seeking a Managing Counsel with software license and SaaS experience to support our TeamMate business unit globally and our CCH Tagetik and Corporate Tax software businesses in North America. Candidates, under general direction, would be expected to resolve complex business or technical issues by identifying legal solutions and recommending a course of action and represent the organization to customers, suppliers, competitors, and government agencies. Candidates should be experienced in a broad range of legal areas such as commercial contracts (e.g., SaaS, licensing contracts, customer services contracts and vendor contracts), privacy and data protection and advising on product development. Ideal candidates should also have experience in M&A, anti-trust, and litigation matters. May be a specialist of superior skill in a specific area of the law or a highly qualified senior generalist. Acts as a resource for colleagues with less experience and manages an attorney supporting the TeamMate business. The position will be part of the Wolters Kluwer Global Law and Compliance Department ("GLCD") and will be based in the United States. The Managing Counsel position will report to the Assistant General Counsel for Tagetik and TeamMate. This position will also have a dotted line reporting relationship to the GM of the TeamMate business unit and the GM of the Tagetik NA business. The Managing Counsel will manage an attorney who supports the TeamMate and Tagetik NA business lines and will be responsible for overseeing and strategically guiding the legal support for such business lines. _Hybrid Role - Must be able to attend meetings and/or conferences onsite as needed. Preferred office locations are New York, Chicago, Tampa, and Atlanta. We will consider candidates who reside near other Wolters Kluwer offices._ _Wolters Kluwer Corporate Performance & ESG- 2 days a week._ Responsibilities: - Providing hands-on legal assistance in structuring and drafting, negotiating, interpreting, managing and enforcing complex and high value commercial transactions, including licensing and software arrangements (including SaaS services and related implementation agreements), master services agreements and related statements of work, partnering, reseller and strategic alliance arrangements, and (vi) vendor and consulting agreements. - Working closely with and providing comprehensive legal counseling to the management team and sales leaders of the businesses regarding a broad spectrum of corporate, commercial, and intellectual property matters impacting the businesses, including legal issues related to SaaS, on premise software license and professional service offerings and strategic relationships as well as on regulatory, compliance and dispute matters. - Working closely with CP & ESG management on contractual and regulatory exposures and risks relating to development of new customer offerings or services and related customer agreement terms, promotional and marketing activities, data protection and cybersecurity risks across different offerings and in diverse media and premise-based or mobile IT devices, and international market expansion. - Developing a strong rapport and working relationship with the local sales teams to help drive the delivery of effective and high-quality legal services which are appropriately linked to relevant business needs of the business units, while at the same time helping drive greater consistency of approach and standards across Wolters Kluwer businesses. - Developing an in-depth knowledge and understanding of the businesses, the underlying technology, their people, organization, markets, products, customers, competitors, and regulatory environment to identify trends and provide important level legal/commercial advice to the businesses. - Effectively managing outside counsel in a cost-effective manner who may support certain legal needs, whether transactional, litigation or compliance in nature, and appropriately collaborate with other attorneys within the GLCD who may also be involved in supporting certain matters and managing outside counsel. **Requirements:** - Candidates must have a J.D. or equivalent law degree from an internationally recognized educational institution. - The successful candidate will have a minimum of 8-10 years of progressively responsible corporate/commercial legal experience, preferably including experience with both a multinational law firm and an established corporate law department. - The successful candidate will have substantial legal experience focused on the drafting and negotiation of sophisticated commercial contracts. A strong working knowledge of, and experience and comfort with, SaaS arrangements and software and e-commerce transactions is a prerequisite. In addition, experience with financial products and data privacy/protection are strongly preferred. - Stellar academic and work credentials are essential, and outstanding communication, interpersonal, and leadership skills are critical to success, including the demonstrated ability to translate into clear business terms and otherwise "demystify" complex legal concepts for less legally sophisticated client groups. - The ideal candidate will have a proven history of working well with and influencing members of the senior management teams of entrepreneurial organizations, and will possess the intellect, confidence, and maturity to work with talented, dedicated, demanding client groups. - Experience conducting negotiations in a global, matrixed environment managing urgent priorities from multiple stakeholders is preferred. - The ability to lead and manage direct report(s). - Ability to work under pressure, meet deadlines juggle multiple projects with contending priorities, and adapt to change in a dynamic environment. - Unquestioned integrity and ethics in business and personal conduct, including scrupulous respect for confidentiality in dealing with non-public, sensitive information. - The experience and confidence to push for change and, when appropriate, to challenge the status quo, in a way that will be heard and respected. In return, we offer the opportunity to join a successful, growing, market-leading organization with a strong mission and values, as well as a competitive salary and excellent benefits. \#LI-Hybrid **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $133,400.00 - $238,400.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you are a problem-solver who is passionate about ensuring customers are delighted by how products look/feel/work and are looking for a new challenge (as well as an opportunity to make a real difference in how nursing students use our products to become ready for practice), we want to hear from you! We are looking for a Product Owner to help us in our mission to ensure that the students and faculty who use our Nursing Education digital products/platforms at our most strategic accounts realize the full value of our digital solutions by proactively managing relationships, resolving issues, and championing customer needs in product development. The Product Owner acts as both an advocate and advisor by aligning customer outcomes to business goals. This Product Owner will have responsibility for implementing best practices in coordinating the investigation and resolution of common customer issues/requests for key accounts. The Product Owner will develop a first-hand, in-depth knowledge of what these users value and what helps customers in their workflows, to ensure nursing students and instructors have what they need to ensure the best educational experience. The Product Owner will work directly with key customers to troubleshoot problems and manage internal and external communications. In addition, for a limited number of customers, this Product Owner will provide project management oversite of implementation of digital products. The Product Owner manages the customer relationship for identified accounts on their assigned digital products/platforms. While the Product Owner is not expected to make technology decisions or understand the detail of the coding, they must have sufficient understanding of technology issues as well as an in-depth understanding of the value each release brings to customers and how the release will work. This position will be closely aligned with the Product Management leadership in the ongoing development of our Enterprise Account strategy and will report to the Director of Product Development, Nursing. The Product Owner's primary responsibilities include: + Developing a deep understanding of Nursing Education customers and their needs, particularly their day-to-day interactions with our digital products/solutions + Coordinating with Product Management on customer interactions to ensure a shared, thorough understanding of customer needs and how they align to short- and long-term strategic goals + Delivering clear, empathetic, and professional communication tailored to each key account, ensuring complex issues are explained effectively + Tracking and reporting on customer satisfaction metrics at key partnership accounts + Developing best product implementation strategies with for key customers, ensuring timely delivery and alignment with business objectives, including coordination with Digital Implementation Specialist and Integration Nurse team members for seamless onboarding to our products/platforms through structured planning, relationship management, stakeholder coordination, and proactive risk management + Bringing excellent organizational skills and a laser-focus on customer service/insights to translate what customers have reported/requested into actionable/prioritized work for Agile/Scrum teams + Owning the product development lifecycle/schedule by working with various Agile/Scrum teams to ensure that prioritized items are consumed/deployed in support of customer needs on the assigned products/platforms + Being the "glue" in the product team who acts as a product's "subject matter expert" for coordinating the investigation and resolution of customer issues across cross-functional internal teams (including, but not limited to, Product Management, Technology, Content, Sales, Sales Enablement, and Customer Success/Support) **Other Duties** Performs other duties as assigned by supervisor. **Job Qualifications** Education: College degree (BA/BS) or equivalent experience required. Experience: At least 1-year experience in customer service/support, with exposure to digital product development (particularly with Agile/Scrum teams) or equivalent experience in working on products/solutions for educational/academic markets **Other Knowledge, Skills, Abilities, or Certifications:** Required: + Superior communication and relationship management skills, including ability to facilitate customer communications (internal and external) and triage/troubleshoot customer escalations + Demonstrated ability to remain professional and solution-oriented when managing time-sensitive or emotionally charged customer interactions, with a history of turning challenging situations into positive outcomes + Strong project management skills, including ability to develop schedules, oversee work-in-progress, and implement risk mitigation strategies for efficient/effective solutions + Ability to prioritize and act as a structured thinker who is able to see "the wood from the trees" + Demonstrated experience coordinating cross-functional teams to reach/exceed goals + Experience in implementing best practice/standards in support of customer issues Preferred: + General knowledge of the Nursing Education market + Experience with understanding Technology opportunities, constraints, and choices, and ability to articulate associated risks (and possible mitigation plans) + Familiarity with Agile/Scrum principles and practices for Product Owners + Exposure to digital products/solutions in the educational space (including testing/assessment products) + Exposure to backlog software (e.g., Jira, VSO, Trello, Wrike) and communication applications (Slack, MS Teams, Salesforce, etc.) Travel Requirements + Up to 10% travel required **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $75,900.00 - $129,950.00 USD _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

**About the Role:** As a Director in Software Engineering, you will provide comprehensive leadership to senior managers and high-level professionals. You will have primary responsibility for the performance and results within your area, ensuring that all software engineering activities align with business strategies. Your role is crucial for steering the direction of major projects and technological advancements that will drive the company forward. **Job Description:** We are seeking a "full-stack" engineering Director to hire and lead a team that will be responsible for selection provides leadership to > 600 engineers on the use, adoption and automation around infrastructure as code, the operational management of container deployment platforms and the CI/CD and applications required. Additionally, they will be engaged on incidents for triage and resolution along with driving teams to implement automation to address., implement, and continuously improve the developer enablement and infrastructure platform, accelerating product delivery and operational excellence across Kubernetes-based environments. The ideal candidate will understand how to guide the definition, execution, and governance of release processes and platform capabilities; operates with broad latitude and accountability for outcomes aligned to divisional strategy. Work is performed without appreciable direction and is evaluated on execution against defined plans and strategy, with measurable impact on divisional results. **SUPERVISORY RELATIONSHIPS** + **Reports** To: VP of Platform Engineering & Architecture + **Supervises:** Senior managers, managers, and high-level professionals across developer enablement, platform engineering, and SRE functions. **ESSENTIAL DUTIES AND RESPONSIBILITIES** **Strategy & Leadership** + Provide strategic leadership, vision, and roadmaps for developer enablement and infrastructure engineering in a highly matrixed organization; ensure alignment with business objectives and partner teams. + Establish clear objectives, success measures, and investment priorities for the platform, balancing reliability, velocity, cost, and risk. + Model inclusive collaboration and effective communication with senior management, peers, and subordinates to drive alignment and execution. + Drive adoption of AI Developer Tools to drive speed to market and reduce developer friction. **Developer Enablement Platform Ownership** + Lead the Developer Enablement team that owns the platform for releasing container-based software to Kubernetes (K8s); define platform SLAs/SLOs, roadmaps, and service catalog. + Own Akuity/Argo CD (GitOps) administration and lifecycle; define guardrails, RBAC, multi-cluster promotion strategies, and drift detection/rollback practices. + Maintain and evolve Open Application Model (OAM) templates, golden paths, and paved-road workflows to standardize microservice onboarding and runtime config. + Govern end-to-end container release processes (policy, controls, approvals, and tooling), including promotion workflows, artifact provenance (SBOM/SLSA), and progressive delivery (blue/green, canary). + Integrate and Maintain Developer Enablement metrics reporting into central data lake environments. + **Infrastructure Development & SRE Team Buildout** + Staff, train, and mature a new team that becomes the core of infrastructure development and SRE; define role architecture, hiring profiles, onboarding plans, and growth paths. + Deliver platform capabilities as products (self-service, APIs, documentation, runbooks), enabling product teams to design, provision, and operate infrastructure consistently. + Train and assist engineering teams with infrastructure design and deployment (networking, storage, data, security, observability), while performing hands-on engineering to ensure deployments and operations are fully automated (IaC, GitOps, policy-as-code, CI/CD). + Establish site reliability practices-SLO/SLI, error budgets, incident management, post-incident reviews, and capacity/performance engineering-aligned with product objectives. **Governance, Risk, and Compliance** + Define release governance and change management controls (e.g., segregation of duties, approval workflows, audit trails) integrated into platform tooling, partner with Security, Risk, and Compliance for continuous assurance. + Ensure adherence to quality standards and secure-by-design practices across the software supply chain. **JOB QUALIFICATIONS** **Education** **(Required):** Bachelor's Degree in a related field and relevant experience in product software engineering. **Work Experience (Required):** + Minimum 9+ years of relevant experience in product software engineering or platform/SRE leadership roles. + People management experience + Experience in Matrixed environments. + Knowledge and interest in AI + Technical competence in platform engineering and architecture **Preferred Experience & Knowledge (Role-Specific):** + Platform engineering for Kubernetes at scale (multi-cluster/multi-region), GitOps (Argo CD/Akuity), service meshes, secrets management. + Infrastructure-as-Code (Terraform/Pulumi), policy-as-code (OPA/Gatekeeper), progressive delivery (Argo Rollouts/Flagger). + CI/CD at enterprise scale (artifact provenance, SBOM/SLSA), container security, and supply chain controls. + Observability platforms (metrics, logs, traces, SLOs, alerts) and incident management practices. + Coaching product teams; operating in a **matrixed enterprise** with strong stakeholder management. **SKILLS / COMPETENCIES** **Technical/Operational Skills** + DevOps & Agile delivery; automation and continuous delivery at scale. + Cloud computing (Azure/AWS/GCP) and modern application architectures; API-first enablement. + Automation & Frameworks for standardized delivery and code manageability across teams. + Application Security and secure SDLC; Architectural Patterns for scalable, resilient systems. + Financial/Budget Management for platform services and shared-service cost models that includes understanding of how to use technology to drive cost reductions while increasing value delivery. This requires budget, technical and operational competencies. + Experience in both use of **AI** Coding tools personally and in driving adoption of those in developer teams. **Leadership Competencies** + Accountability; Judgement & Decision-Making; Business Acumen to drive measurable outcomes. + Inclusive Collaboration; Inspiration & Alignment; Courage to take smart risks that enable innovation. + **People Management** : delegation, coaching, performance management, and talent development. **KEY PERFORMANCE INDICATORS (KPIs)** + Velocity & Flow: Lead time for change; deployment frequency; PR cycle time (open-to-merge). + Reliability: Service SLO attainment; MTTI/MTTR; change failure rate. + Adoption & Self-Service: of services on Gantry; % workloads on paved paths/OAM templates; % infra as code. + Quality & Security: Policy compliance rate; supply-chain attestations; pipeline pass rate; vulnerability MTTR. + Experience & Enablement: Developer NPS; onboarding time to first deploy; "friction index" trend. + Overall infrastructure cost reduction while increasing all of the above. **WORKING CONDITIONS** + Travel: 20% + Work Arrangement: Hybrid onsite in the WK posted locations. **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $151,700.00 - $270,950.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

The **Sr. Digital Marketing Specialist** will be a key member of our global Digital Marketing team, driving high-impact digital programs that accelerate pipeline creation and support customer expansion across our Clinical Effectiveness business. This individual contributor role is ideal for a hands-on operator who excels at marketing automation, email program execution, audience segmentation, and data-informed optimization. In this role, you will be the primary owner of **email marketing and marketing automation within Adobe Marketo Engage** , while also supporting **account-based digital advertising** programs within **6sense** and **LinkedIn Campaign Manager** . You'll partner closely with global stakeholders-including Campaign Strategy, Product Marketing, Sales, and Data/Analytics-to orchestrate multi-touch digital experiences that are personalized, measurable, and aligned to revenue outcomes. This role in Hybrid in a Wolters Kluwer Office location 2 days a week. **Primary Responsibilities:** **Email Marketing & Marketing Automation** + Own the build, QA, and deployment of email programs, engagement/nurture streams, triggered workflows, and operational campaigns in **Adobe Marketo Engage** . + Create and manage **Smart Lists, Smart Campaigns, tokens, snippets, A/B tests, and dynamic content** to drive engagement and conversion. + Maintain global email governance including naming conventions, folder structure, and compliance with deliverability, GDPR/CCPA, and preference center best practices. + Partner with key stakeholders to translate campaign briefs into scalable Marketo programs aligned to audience strategy and lifecycle stage. **Account-Based Digital Advertising Support** + Assist with ABM campaign setup and execution within **6sense** , including audience/segment creation, workflow management, intent-based targeting, keyword updates, and funnel-stage activation. + Support LinkedIn and Meta ad execution (Sponsored Content, Conversation Ads, and Document Ads), ensuring accurate audience targeting and integration with Marketo workflows. + Collaborate with digital advertising leads to ensure coordinated cross-channel orchestration between ads, web, and email nurture motions. **Campaign Operations, Optimization & Insights** + Build and execute **end-to-end integrated programs** that connect digital ads, landing pages, web personalization, and email programs. + Monitor campaign performance, provide recurring insights dashboards, and recommend actionable optimizations based on engagement trends, intent signals, and content performance. + Implement structured A/B and multivariate testing plans across channels-subject lines, CTAs, content formats, segmentation splits. + Partner with Analytics, Content and Program teams to ensure accurate campaign tracking, attribution, and reporting. **Program & Process Management** + Develop and maintain scalable audience segmentation strategies, ensuring clean targeting, persona alignment, and avoidance of cross-program audience fatigue. + Ensure all programs follow brand guidelines, accessibility standards, and consistent messaging across geographies. + Support budget tracking for digital advertising and ABM programs, ensuring accuracy across campaigns and cost centers. + Contribute to ongoing MarTech process improvement - including documentation, QA processes, and campaign setup templates. **Desired Skills & Experience** + **Strong communicator:** clear, concise writing and the ability to synthesize and present insights. + **Highly collaborative:** comfortable partnering with cross-functional global teams and adapting to changing priorities. + **Technical and analytical:** able to troubleshoot Marketo logic, identify flow errors, and interpret data to guide decisions. + **Self-starter mindset:** proactive in identifying opportunities to streamline workflows, improve performance, and adopt new capabilities. + **Organized and deadline-driven:** excellent project management, able to manage multiple campaigns simultaneously in a fast-paced environment. + **Customer- and revenue-focused:** understands the B2B buyer journey, funnel dynamics, and the goal of driving measurable business impact. **Qualifications** + Bachelor's degree in marketing, Communications, Business, or comparable experience. + **3 - 6 years** experience in B2B digital marketing, demand generation, or marketing operations (Healthcare or enterprise SaaS experience preferred). + Hands-on experience with: + **Adobe Marketo Engage (required)** -ability to build programs end-to-end + **6sense** or similar ABM/intent platforms + **LinkedIn Campaign Manager and Meta** + **Salesforce CRM** + **Web analytics tools** (e.g., Google Analytics 4, Adobe Analytics) + Experience with **HTML/CSS** and email template editing is a plus. + Adobe Marketo Engage Business Practitioner Expert Certification is a plus. + Familiarity with **global marketing operations** , data privacy regulations, and email deliverability best practices is beneficial. \#LI-Hybrid **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $78,400.00 - $136,950.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Wolters Kluwer is a global leader in professional information services. Our solutions help professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare make critical decisions with confidence. Every day, our customers rely on us to help save lives, improve how business is done, and build stronger regulatory and judicial systems. We help them get it right. About the Role As a Lead Application & Product Architect, you will play a pivotal role in shaping, designing, and delivering innovative, scalable software solutions. This role blends strategic architectural leadership with hands-on technical depth. You'll collaborate closely with engineering, product, and solutions architecture teams to align design with business strategy, create reference models and prototypes, and mentor developers while ensuring excellence in quality, performance, and compliance. You will drive DevOps efficiency, architectural governance, and technical craftsmanship across our SaaS platforms. Key Responsibilities * Partner with Solutions Architecture and Agile teams to translate product roadmaps into scalable, maintainable application architectures. * Develop reference architectures, blueprints, prototypes, and starter projects that accelerate delivery and ensure architectural consistency. * Lead technical planning, DevOps improvement initiatives, and R&D efforts to evaluate emerging tools and frameworks. * Participate in code reviews, providing mentorship and ensuring architectural direction and quality are met. * Champion software quality, craftsmanship, and best practices across all engineering teams. * Integrate security, compliance, and data privacy considerations into all architectural designs. * Ensure scalability, performance optimization, and high availability for enterprise SaaS workloads. * Collaborate with Product, UX, and Infrastructure leaders to align business and technical priorities. * Contribute to enterprise architecture governance by defining technology standards and design review processes. * Identify and resolve complex integration, interoperability, and scalability challenges. * Maintain clear architecture documentation, standards, and reusable guidelines. * Execute in-depth testing, validation, and optimization of architectural components. * Ensure alignment with organizational and industry best practices, particularly in cloud-native SaaS environments. * Communicate architectural strategy and rationale clearly across technical and non-technical audiences. * Stay current with emerging technologies and evaluate their potential to enhance product capabilities and efficiency. Qualifications * Bachelor's degree in Computer Science or related field (or equivalent experience). * 7+ years of professional software development experience, including full-stack expertise in C# and modern JavaScript frameworks (e.g. Angular, React, or Vue). * 3+ years in an architectural or technical leadership role delivering enterprise-grade applications. * Hands-on experience developing and deploying SaaS solutions in cloud environments (Azure preferred). * Strong understanding of CI/CD, containers, Kubernetes, and DevOps automation. * Deep knowledge of Agile and Iterative SDLC methodologies. * Familiarity with automated testing (C#/Selenium), Behavior-Driven Development (BDD), and quality assurance practices. * Experience with architectural modeling and visualization tools (e.g., Sparx EA, Draw.io, or Lucidchart). * Excellent analytical and problem-solving skills with the ability to navigate complex technical challenges. * Exceptional communication and stakeholder influence skills with the ability to translate technical strategy into business value. * Proven ability to mentor, influence, and lead teams toward high-quality outcomes. * Experience in regulated, financial, or risk/compliance domains is a plus. What We Offer * A collaborative and innovative engineering culture focused on quality and craftsmanship. * Opportunities to work with modern technologies in a mission-driven global organization. * Professional development, mentorship, and advancement pathways within Wolters Kluwer. * Competitive compensation and benefits package. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $118,300.00 - $207,400.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. **Who We Are:** Wolters Kluwer: The world is a big place, find your place here. (************************************************* **What We Offer: ** The **Senior Content Editing Associate** role offers growth potential opportunities, professional development, an engaging small team environment, the ability to work a hybrid schedule, and amazing benefits. **Our Locations:** Contact Wolters Kluwer | Wolters Kluwer (***************************************************** Link=%7B8B6D9790-777E-4EA6-8A2D-49AA4867660B%7D#AnchorContactForm) **What You'll be Doing:** The Wolters Kluwer Medical Education & Medical Practice (MEMP) team is looking for a Sr. Content Editing Associate to provide support to Medical & Health Professions Editorial staff. The Sr. Content Editing Associate will work with a variety of cross-functional roles beyond the acquisitions editor team including coordination with content development, marketing, sales, product management, market research team. This entry-level position offers the opportunity to learn about medical education business models, which are rapidly evolving to meet the needs of our technically-savvy and time-strapped faculty, students, residents and physicians and institutional customers. The Sr. Content Editing Associate contributes to the success of the overall MEMP portfolio through maintenance of existing product, sales and customer-facing product documentation, support Acquisitions and Development Editors in the research and development of new product, and rollout and adoption of standardized processes within and across teams. The person in this role must be a careful listener with the ability to recognize shared challenges across teams and team members and the confidence to propose potential solutions. The Sr. Content Editing Associate should adapt to change with ease as deadlines shift and new opportunities arise that will shuffle priorities. **Key Tasks: ** + Manage and communicate project schedules, track deliverables, coordinate cross-functional meetings, and regularly report status to teamvia meeting notes documents and Confluence + Process contracts, including coordination of signaturesandset-up of product records in internal systems in coordination with royalty dept + Coordinate with authors, subject matter experts, and vendors for setup in payment portal + Processinvoices andfollow upwith contractors and accounts payable teamas needed to ensuretimelypayments + Trackspending against line-items in multiple types of budgets using spreadsheet software and in coordination with the full team + Collaborate with other team coordinators tocreate, review, and update internal Standard Operating Procedure (SOP)documentations; support teams in implementation of SOPs + Maintainunderstanding ofmarket penetration,sales, and analytics + Utilize internal systems for product record creation,maintenance,communication of critical product identifiers, pricing,contractsandavailability across sales channels + Coordinate maintenance spreadsheets and work with outside vendors onassessmentreview/update + Coordinate editorial management tasks, including recruitment of subject matter experts, roster management, and coordination of project assignments. + Support the development and revision of medical education and medical practice content andassistwith special editorial projects asneeded. + Respond to Customer Support requests for information within the same day + Attend and contribute toeditorialmeetings, coordinateschedules for group meetings,and follow up on post-meeting action items + Assistteam with research initiatives,definingand tracking annualpriorities,drafting, deploying, and managing surveys,coordinating interviews, communicating with participants, sending honoraria, organizing notes, andanalyzingresults **You're a Great Fit if You Have:** + Bachelor's degree + Understanding of general project management practices, tasks, tools + Six months+ experience interning or working with publisher on digital content products, preferred + Interest in Medical Education and Medical Practice publishing markets highly preferred + Solid knowledge of Excel formulas and functions, including pivot tables preferred + Analytical skills with ability to make sound decisions backed up by data + Manages day-to-day tasks independently, checking in with and asking questions of managers to ensure quality and timeliness of work + Manages time effectively, responding to and juggling a changing list of priorities and business needs to meet deadlines and complete projects + Takes personal ownership and responsibility for delivering on commitments + Accepts increasing responsibility for assignments + Conducts work with integrity + Responds positively to feedback and demonstrates ability to adapt when resources, needs, or priorities change + Contributes new ideas, methods, or solutions that improve the workplace, customer experience, or challenge others to think creatively about common challenges or processes + Works collaboratively with diverse colleagues and contributes to driving the business forward + Demonstrates consistent engagement and commitment to quality outcomes + Takes a proactive, logical and systematic approach to solving problems and contributes quality potential solutions that add value for the internal team and customers + Understands and chooses the appropriate timing, method, and message for communicating with peers, managers, and customers and does so with clarity and professional tone + Identifies opportunities for improved operational efficiencies in daily work; applies quality standards and ensures accuracy and completeness of work outputs + _Are located within 50 miles of an office and can work a hybrid schedule, being in a Wolters Kluwer office 2-days a week_ We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at ************************************************** **Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. **The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.** **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $37,400.00 - $63,150.00 USD _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We have an exciting Sales role within our Health Research business with **Ovid Technologies** as a Senior Sales and Business Development Representative for the EBP, **Research and Quality Improvement Workflow solution - Ovid Synthesis.** This role is responsible for building and maintaining effective long-term relationships and a high level of satisfaction with decision makers and influencers. You will be responsible for developing and implementing a comprehensive sales plan that includes new and existing sales strategies for large key accounts. You will also collaborate closely with colleagues from the Ovid Sales Team to establish new sales of Ovid Synthesis at existing accounts, while also working independently to create secure new deals. Your role is pivotal in driving the growth and success of our company. Focused primarily on generating new business, you will be at the forefront of expanding our client base and forging valuable partnerships with Hospitals and Health Systems in the Central United States. **RESPONSIBILITIES** + **New Deal Generation:** Proactively seek out and identify potential clients and opportunities, with a primary focus on closing new business deals. + **Lead Qualification:** Evaluate and qualify leads to ensure alignment with our target market and business objectives. + **Sales Strategy:** Develop and execute strategies to approach and engage prospective clients, tailoring your approach to meet their unique needs. + **Pitch and Presentation:** Conduct compelling sales presentations and demonstrations to showcase the value and benefits of our offerings. + **Negotiation and Closing:** Handle negotiations with prospective clients, addressing any objections, and guiding them through the sales process to secure new contracts. + **Pipeline Management:** Maintain and manage a robust pipeline of new business opportunities, tracking progress and reporting on key metrics. + **Proven Sales Experience:** Demonstrated success in sales roles, with a focus on acquiring new business and closing complex new business deals. + **Strong Negotiation Skills:** Ability to effectively negotiate terms and close deals while maintaining a positive client experience. + **Strategic Mindset:** Skilled in developing and executing strategies to attract and convert new clients. + **Excellent Communication:** Exceptional verbal and written communication skills, with the ability to articulate complex solutions clearly and persuasively. + **Self-Motivated:** Highly driven and proactive, with a strong work ethic and a passion for achieving and exceeding sales targets. + **Experience with SAAS Sales in Healthcare:** Understanding of navigating budget, IT and procurement for new products in healthcare **QUALIFICATIONS** **Education:** Bachelors degree preferred, or equivalent experience **Experience** + 5+ years of field sales experience; or related experience + Complex sales and solution selling experience + Knowledge of hospital quality improvement industry preferred + Experience negotiating with hospital leadership, information technology, and Procurement + Publishing or Information industry would be a plus + Clinical market experience + Knowledge of Windows, Internet/WWW, CRM Applications, and Salesforce + Interpersonal skills and the ability to collaborate seamlessly across departments within Health Research + Intrinsically self-motivated, quick learner, autonomous self-starter, disciplined time management and result-driven **TRAVEL:** There will be travel as part of this role. Approximately 10-20% **About Us:** Within the Health Division of Wolters Kluwer, the Health Research business provides health solutions that help clinical professionals learn, practice and conduct research and advance their careers using market-leading tools and evidence-based information. \# LI-Remote **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $71,300.00 - $124,500.00 USD This role is eligible for Commission. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

You will be responsible for driving the strategic development roadmap for customer facing platforms, online products, workflow solutions, and high-quality features and UX that support the defined business goals. There will be a heavy emphasis on workflow solutions using content, Generative Artificial Intelligence (GenAI) and advanced technology. You will have experience with content processing, indexing, search applications, and some experience in applying GenAI and Large Language Models (LLM) to professional research. Day to day activities include working with cross-functional teams on development and support of product(s). You will work closely with product strategy, marketing, technology, content operations, user experience, customer service and others in the organization. This is an individual contributor role reporting to the Product Management Director. **SSENTIAL DUTIES AND RESPONSIBILITIES** + Work closely with Product Director(s) to create and manage a development roadmap according to customer and business value or Return on Investment. + Interprets business challenges and recommends best practices to improve workflows, products, processes, or services. + Align stakeholders around the vision for a workflow solution or a product line. + Provide vision and direction to the cross-functional Agile teams and stakeholders. + Works independently, with guidance in only the most complex situations; leads projects across functional areas and with a variety of resource requirements, risk, and complexity. + Conduct comprehensive market research and competitive analysis. + Define and implement user journeys in workflow solutions. + Coordinate with customers and subject matter experts to validate development design. + Work with cross-functional teams to development, market, and support workflow solution products. + Represent Product Management team in development planning, releases, and maintenance. + Keep abreast with emerging technology impacting the industry including Generative AI (GenAI) and Large Language Models (LLM). + Support marketing and sales teams with product-related information. **JOB QUALIFICATIONS** **Education:** Bachelors, advanced degrees with research exposure a plus; or equivalent experience. **Experience:** 8+ of product manager experience + 10+ years working on design and development online research product and workflow solutions. + 5+ years as a product manager working with content and search platforms including some GenAI applications. + 8+ years' experience using Lean and Agile methodologies to plan, define and build products and solutions, as well as to continuously improve user adoption, engagement, and usage. + Medical research experience or medical product development experience a plus. **Other Knowledge and Skills:** + Ability to think strategically while considering tactical implications. + Communicates difficult concepts and influences others to adopt a different point of view. + Ability to socialize ideas and get buy-in. + Excellent execution, prioritization, and organization skills + Analytical skills in measuring opportunities and product performance. + Ability to adjust, respond, and manage a changing list of priorities to meet deadlines. **TRAVEL:** Occasional travel 10-15% \#LI-Remote **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $107,500.00 - $188,400.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

**LOCATION:** U.S. locations - remote/hybrid. Candidates within commuting distance of a Wolters Kluwer office will be considered for hybrid employment. Candidates not within commuting distances will be considered for remote employment. **UpToDate (******************* is an electronic clinical decision support resource for physicians and patients that provides current medical information in a format accessible via computer, smartphone, or tablet. **UpToDate is part of Wolters Kluwer Health** , an international corporation that provides tools to assist professionals in healthcare, finance, and accounting. More than 850,000 clinicians in 164 countries and more than 90% of academic medical centers in the United States rely on UpToDate. Over 60 research studies confirm UpToDate's widespread usage and association with improved patient care and hospital performance, including reductions in length of stay, adverse complications, and mortality. The **Physician Editor (Obstetrics-Gynecology)** position requires an 80 to 90% FTE commitment for editorial work, a broad understanding of clinical issues, and an interest in analyzing the literature. For the right person, this is a unique opportunity to impact the practice of medicine throughout the United States and around the world. Physician Editors ensure that topics address the important clinical questions that arise when diagnosing or managing a specific disorder, present information clearly and succinctly, and provide evidence-based and actionable recommendations for care. Extensive editorial training is provided to help the editor learn critical skills for evaluating the literature and creating content in the UpToDate style. Training is overseen by at least two senior Physician Editors. All new topics are read and reviewed by the training editors until the new Physician Editor achieves a satisfactory level of independence. You will be trained remotely and can work from anywhere in the United States. However, work hours should significantly overlap with standard work hours in the Eastern time zone to allow for regular interaction with other Physician Editors. Candidates with strong academic backgrounds are of particular interest. Editing requires 80 to 90% FTE. In the remaining 10 to 20% time, most Physician Editors remain involved in patient care activities, using their clinical experience to help ensure the content of the program is maximally useful at the point of care. Thus, the position provides the opportunity to remain clinically active, while spending the majority of your time crafting clear content, reviewing the literature, and discussing the impact of new research on clinical practice with our expert contributors. **ESSENTIAL DUTIES & RESPONSIBILITIES:** Our physician editors review and edit the new contributions from our external expert authors to make sure they address the questions that a practicing clinician might have. Topics must contain specific and actionable recommendations and describe the supporting evidence. Updating is an equally important component of the work and is usually initiated by the Physician Editor, who is responsible for monitoring the literature for new developments and identifying topics that need updating. Physician Editors also systematically review existing topics for clarity, completeness, and clinical relevance. This work is not done in isolation. UpToDate editors work closely with outside authors, section editors, editors-in-chief, and peer reviewers to ensure the material is accurate and free of bias. In addition, in-house editorial and graphics assistants work with the Physician Editors to produce and maintain each topic. **QUALIFICATIONS** **Required Education:** + Medical Degree + Board Certification/Eligibility in Obstetrics and Gynecology **Preferred Experience, Knowledge, and Abilities:** + Clinical experience in an academic setting after residency + Impeccable communication skills: verbal, writing, and listening + Ability to work collaboratively with colleagues at different skill levels + Self-motivated, with excellent organizational and time management skills + Ability to give and receive feedback effectively + Interest in critical analysis of the medical literature (skills can be learned on the job) + Ability to spend 80 to 90% of the work week on editorial work + Interest in and ability to maintain clinical work (10 to 20%) **TRAVEL:** Minimal - less than 5% \#LI-Remote **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $144,500.00 - $258,300.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

**Permanent remote role, candidate can be located anywhere in the U.S.** Due to recent market success, CT is expanding our Inside Sales team and seeking **high-energy, career-oriented individuals** ready to grow their sales career. CT is an **award-winning sales organization** , nationally recognized as one of the **Top Places to Work in 2025** . Our culture, people, and commitment to career development truly set us apart in the industry. If you're passionate about sales and looking for a role where you can make an impact, **we'd love to hear from you** . **Who We Are:** **Wolters Kluwer: The world is a big place, find your place here.** **What We Offer: ** The Advanced Inside Sales Representative role offers growth potential opportunities, professional development, an engaging team environment, the ability to work a remote schedule, and amazing benefits. **What You'll be Doing:** As the Advanced Inside Sales Representative for Wolters Kluwer CT Corporation, your primary responsibility is to drive profitable sales growth through upsell and retention & meeting or exceeding sales goals. Your customers are small to mid-sized corporations within an assigned territory. Some of your daily tasks will include learning and staying informed on our complex and comprehensive CT products and services; learning and following a comprehensive sales process; updating and managing sales pipeline information for your prospect accounts; updating & managing sales pipeline information for incoming leads, driving and developing business through generating high sales call volume; and contributing to sales planning and forecasting activities. **Key Tasks: ** + You will learn the full line of CT services, including the features, benefits, pricing, intended use, value proposition & competitive position. + Learn and execute the sales process for CT products & services and understand the complexities of selling to Law Firms. + Manage the assigned prospect account list to supports a healthy sales pipeline (organize customers by segment & opportunity, research contact information for decision makers, create an efficient prospecting process, build call lists, operate within Salesforce.com CRM database). + Drive new business/customer development to meet weekly, monthly, and annual sales goals. + Improve CT market share by identifying Law Firms w/in your territory and size thresholds, using competitors as registered agents, conducting analyses and applying business knowledge, managing the transition to CT services, and staying connected through meeting call standards with existing clients. + Facilitate implementation and management of CT products and representation services into Law Firms. + Represents Wolters Kluwer by developing and maintaining comprehensive knowledge of Wolters Kluwer services, industry trends and general business and financial acumen through various sources and initiative. **You're a Great Fit if You Have/Can:** + Bachelor's Degree in business or marketing + Inside business-to-business sales experience + Experience with high call volume activity + Worked with a CRM as primary account management tool. Salesforce.com experience strongly preferred + Experience working within a multi-division organization with various sales channels + UCC, Registered Agent, Corporate Reporting, and Business Licensing services experience + Experience selling complex professional services + Enterprise solution selling experience + 2 years of over quota sales + Consultative sales approach + Experience developing and qualifying prospect lists + Experience translating contacts gained through extensive networking into legitimate business opportunities + Experience formulating high level and tactical strategies in sales process + Experience utilizing a variety of selling strategies based on client needs + Experience with record keeping and order entry systems; One World, Arrow, and Voyager in particular We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at ************************************************** **Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. **The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.** **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $47,600.00 - $81,250.00 USD This role is eligible for Commission. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

The **Vice President, Commercial Product Management** serves as the strategic business leader for the US Professional Business Unit, with a focus on the end-end experience with the CCH Axcess platform and associated product portfolio, inclusive of ProSystem fx, operating across CCH Axcess Platform within the Professional Business Unit, and where applicable Research & Advisory Business Unit. Reporting directly to the Segment General Manager, this role is accountable for driving commercial success, customer satisfaction, and market expansion across the US market. This executive will lead the end-to-end product and Go-to-Market strategy, with full P&L responsibility for the CCH Axccess Platform portfolio. The role encompasses oversight of product lifecycle management, multigenerational roadmap development, marketing channel strategy, and operational execution to deliver sustainable revenue growth and long-term business value. The success of this role requires strong collaboration & user experience journey mapping with the VP Product Management for the Audit and Tax product portfolios. With a deep understanding of market dynamics and customer needs, the Vice President will translate strategic insights into actionable plans that drive innovation, differentiation, and competitive advantage. This includes spearheading the integration of advanced technologies, such as AI, into the SaaS product suite to enhance customer outcomes and accelerate growth. In addition to commercial leadership, the Vice President will champion organizational effectiveness by cultivating a high-performing, future-ready workforce. This role is pivotal in ensuring the business delivers on its financial commitments while advancing strategic transformation initiatives that benefit key stakeholders, including customers, employees, and shareholders. **Essential Duties and responsibilities** + Own and manage the full P&L, meeting all top-line and bottom-line financial commitments while strengthening the business for long-term growth. Relentlessly pursue operational efficiency to reinvest in high-return growth opportunities. + Develop and execute a commercially driven go-to-market strategy, leveraging disruptive/innovative product strategies including advanced technologies such as AI, agentic workflows, and behavioral data to drive revenue growth, profitability, and market differentiation with urgency and strong willingness to win. + Lead strategic transformation of the Tax & Accounting CCH brand into a scalable, AI-enable SaaS business, aligning product innovation with evolving customer needs and platform extensibility. + Develop a deep understanding of the core business, total market opportunities, customer profiles, competitive landscape, and market trends to identify opportunities for revenue growth market expansion, and logical adjacencies. + Cultivates deep customer intimacy by engaging directly with key accounts, translating nuanced customer needs into strategic product roadmaps, and championing voice-of-customer initiatives that drive adoption, retention, and commercial growth + Develop and execute a multigenerational product roadmap aligned with the North American technology platform and AI/GenAI strategy, leveraging the extensible architecture of the core platform to deliver additional products and solutions. + Utilize customer insights, usage trends, and financial modeling to drive pricing strategy, optimize monetization, and inform product investments. + Translate business strategy into a compelling and inspiring call to action for employees, focusing on securing and developing, and retaining commercially minded, and engaged talent with the capability to deliver on current and future growth aspirations. + Lead the development and execution of a comprehensive marketing and communications strategy to articulate the brand's value proposition, strengthen market perception, and support sales enablement. + Drives cross-functional alignment and executive stakeholder buy-in by clearly articulating product strategy, commercial priorities, and customer value across internal teams and external partners, including C-level executives, clients, and industry stakeholders. + Ensure product roadmap is developed by Technical Product Management team that is aligned with market opportunities and financial returns. + Pursue operational efficiency to reinvest savings into high-return growth opportunities. + Implement an acquisition strategy focused on accelerating revenue growth, expanding the addressable market, and increasing portfolio profitability. + Lead and mentor a high-performing team of product managers, fostering a culture of innovation, accountability, and customer obsession while ensuring organizational health and succession readiness. Works with the VP Product Management for Audit & Tax to develop one operating model with consistent processes across all functions with clear roles & accountabilities defined. **Job Qualifications** Education: Bachelor's degree required. MBA strongly preferred Experience: + 15+ years of product management experience in SaaS, proven success managing go-to-market disciplines (e.g. sales, marketing, product management, development, support) and having P&L accountability in a functionally matrixed organization + 5+ years' experience working with Offshore employees for both product management and outsource Other Knowledge, Skills, Abilities or Certifications: + Strong business and financial acumen, able to synthesize complex information and formulate an aligned approach and plan. + Expertise in pricing strategy, revenue forecasting, and ROI-based investment prioritization. + Proven track record of launching and scaling commercial software products, ideally with AI/ML components. + Deep understanding of AI, Agentic AI, and their application in enterprise software. + Exceptional leadership, communication, and stakeholder management skills. + Ability to balance priorities of managing and inspiring teams, projects of varying complexity, and daily operations while maintaining focus on critical success factors. + Deep customer orientation with the ability to translate customer insights into differentiated, revenue-generating offerings while ensuring premium service delivery in a cost-effective way. + Highly developed executive presence with strong collaboration skills; able to articulate a value proposition and secure buy-in and support from senior executive leadership, peers, and staff. + Experience working in agile, fast-paced, and high-growth environments. + Background in enterprise B2B SaaS, especially in verticals like FinTech, HealthTech, or HRTech. **Travel requirements** 30% overnight travel (primarily in United States) if living in North America Hub (Dallas, Atlanta); 40% if other location. Preference is to be in a Wolters Kluwer Office location two days a week. \#LI-Hybrid **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $198,000.00 - $297,000.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Wolters Kluwer is a global leader in professional information services, combining deep domain expertise with specialized technology to help professionals make confident decisions. Our Enablon platform is the recognized global leader in **Environmental, Health & Safety (EHS)** and **Operational Risk Management (ORM)** solutions, supporting organizations in building safer, more compliant, and more resilient operations. The **Senior Enablon EHS & Operational Risk Analyst/Consultant** is a hands-on functional expert responsible for designing, implementing, and optimizing Enablon solutions for complex client environments. This role requires deep Enablon platform experience combined with real-world EHS, Compliance, and Operational Risk Management expertise. _Why this role is different:_ This role sits at the intersection of **technology, safety, compliance, and operational risk** . Success requires more than traditional business analysis, it demands deep domain expertise, system fluency, and the ability to lead complex client engagements from design through delivery. This is not a general Business Analyst role. Environmental, Health & Safety (EHS) and Operational Risk Management (ORM) experience is required. **Find your place here.** Learn more about Wolters Kluwer (****************************** and Enablon (*************************************************** , the recognized leader in EHS and Operational Risk Management solutions. **What We Offer: ** The **Sr. ORM & EHS Operational Risk Manager** role offers growth potential opportunities, professional development, the opportunity to be truly impactful to the business, an engaging team environment, a hybrid work schedule ( _in-office two days a week - East Coast preferred, Central considered_ ), and amazing benefits. **Office Locations:** Contact Wolters Kluwer | Wolters Kluwer (***************************************************** Link=%7B8B6D9790-777E-4EA6-8A2D-49AA4867660B%7D#AnchorContactForm) **What You'll be Doing:** + Lead **end-to-end Enablon implementations** across EHS, Compliance, and Operational Risk Management domains + Translate **EHS/ORM business requirements** into detailed **functional design documents** aligned to Enablon capabilities + Facilitate client workshops focused on: Requirements elicitation, Process mapping, Gap analysis, & Solution design + Conduct **business process and gap analyses** to align client operations with Enablon best practices + Act as the functional authority for Enablon during project delivery, supporting implementation squads with: User stories, Functional clarifications, & Design validation + Partner closely with Subject Matter Experts to define exact **domain-specific requirements** + Participate in project estimation for new implementations and change requests + Coach and support Professional Services consultants during implementation + Ensure high levels of **client satisfaction and long-term relationship management** + Design, maintain, and improve: Enablon Best Practice Templates, Certified add-ons, & Professional Services documentation and processes + Proactively identify opportunities to improve internal delivery processes and solution offerings **Key Tasks: ** + Responsible for the requirements gathering and elicitation translating this into the functional design document + Lead in design sessions and workshops, participate in relevant project meetings during the design phase and knowledge transfer with various other project stakeholders, internal and external. + Participate in the estimation of effort for new projects or change requests + Work closely with the Subject Matter Expert team to define exact domain requirements + Conduct gap analysis and/or study the business processes of a customer + Create stories that describe the functional (features) and non-functional scope (performance, security, and other expectations) of a customer project + Act as a point of reference for the Implementation Squad to translate the functional and business requirements into stories. + Provide Support and coaching to Professional Services consultants to implement user stories and client functional requirements during the project. + Ensure customer satisfaction and enhance relationship management + Design and maintain Enablon Best Practice Templates and Certified add-ons, + Develop, document, and maintain professional Services processes and procedures. + Take Initiative to improve internal processes **Required Experience & Expertise: ** + Enablon & EHS / ORM Expertise + Proven, hands-on experience implementing **Enablon** across multiple modules + Strong functional knowledge of: Environmental, Health & Safety (EHS), Compliance Management, & Operational Risk Management (ORM) + Experience working with domains such as: Permit to Work, Barrier Management, Operational Safety, Plant & Asset Management, Process Safety Management, Environmental Compliance + Candidates must have this experience to be considered for the role. **You're a Great Fit if You Have/Can:** _Professional Experience:_ + Experience as a Functional Consultant, Implementation Lead, or Senior Business Analyst within enterprise software + Background delivering client-facing software implementations in regulated or safety-critical environments + Experience working across multiple industries (manufacturing, energy, healthcare, logistics, etc.) + Strong understanding of the software development lifecycle and Agile methodologies _Communication & Relationship Skills:_ + Confident facilitating workshops with both technical and non-technical stakeholders + Ability to clearly explain complex safety, compliance, and risk concepts + Strong relationship-building skills across global, cross-functional teams + Proven ability to ensure customer satisfaction throughout the project lifecycle _Autonomy & Leadership:_ + Highly self-directed and comfortable working independently + Proven ability to lead initiatives, manage priorities, and drive outcomes + Comfortable coaching others and creating best practices with minimal supervision _Education & Certifications (Preferred):_ + Bachelor's degree in computer science, Software Engineering, or equivalent experience + Business Analyst Foundation, PRINCE2 Foundation, or similar certifications are a plus We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #BeTheDifference **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at ************************************************** **Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. For more information about our solutions and organization, visit ************************* , follow us on Twitter (************************************ , Facebook (*************************************** , and LinkedIn (************************************************** Info=tar Id%3A14***********%2Ctas%3Awolters%20kluwer%2Cidx%3A2-1-6) **The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.** **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $89,600.00 - $157,000.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

**LOCATION:** U.S. locations - remote/hybrid. Candidates within commuting distance of a Wolters Kluwer office will be considered for hybrid employment. Candidates not within commuting distances will be considered for remote employment. The **Physician Editor (Nephrology)** position requires an 80 to 90% FTE commitment for editorial work, a broad understanding of clinical issues, and an interest in analyzing the literature. For the right person, this is a unique opportunity to impact the practice of medicine throughout the United States and around the world. Physician Editors ensure that topics address the important clinical questions that arise when diagnosing or managing a specific disorder, present information clearly and succinctly, and provide evidence-based and actionable recommendations for care. Extensive editorial training is provided to help the editor learn critical skills for evaluating the literature and creating content in the UpToDate style. Training is overseen by at least two senior Physician Editors. All new topics are read and reviewed by the training editors until the new Physician Editor achieves a satisfactory level of independence. You will be trained remotely and can work from anywhere in the United States. However, work hours should significantly overlap with standard work hours in the Eastern time zone to allow for regular interaction with other Physician Editors. Candidates with strong academic backgrounds are of particular interest. Editing requires 80 to 90% FTE. In the remaining 10 to 20% time, Physician Editors should continue patient care activities, using their clinical experience to help ensure the content of the program is maximally useful at the point of care. Thus, the position provides the opportunity to remain clinically active while spending most of your time crafting clear content, reviewing the literature, and discussing the impact of new research on clinical practice with our expert contributors. **ESSENTIAL DUTIES & RESPONSIBILITIES:** Our physician editors review and edit the new contributions from our external expert authors to make sure they address the questions that a practicing clinician might have. Topics must contain specific and actionable recommendations and describe the supporting evidence. Updating is an equally important component of the work and is usually initiated by the Physician Editor, who is responsible for monitoring the literature for new developments and identifying topics that need updating. Physician Editors also systematically review existing topics for clarity, completeness, and clinical relevance. This work is not done in isolation. UpToDate editors work closely with outside authors, section editors, editors-in-chief, and peer reviewers to ensure the material is accurate and free of bias. In addition, in-house editorial and graphics assistants work with the Physician Editors to produce and maintain each topic. **QUALIFICATIONS** **Required Education:** + Medical Degree + Board Certification/Eligibility in Nephrology **Preferred Experience, Knowledge, and Abilities:** + Clinical experience in an academic setting after residency + A valid medical license in at least on U.S. state + Impeccable communication skills: verbal, writing, and listening + Ability to work collaboratively with colleagues at different skill levels + Self-motivated, with excellent organizational and time management skills + Ability to give and receive feedback effectively + Interest in critical analysis of the medical literature (skills can be learned on the job) + Ability to spend 80 to 90% of the work week on editorial work + Interest in and ability to maintain clinical work (10 to 20%) **TRAVEL:** Minimal - less than 5% **UpToDate (******************* is an electronic clinical decision support resource for physicians and patients that provides current medical information in a format accessible via computer, smartphone, or tablet. UpToDate ** ** is part of Wolters Kluwer Health, an international corporation that provides tools to assist professionals in health care, finance, and accounting. More than 850,000 clinicians in 164 countries and more than 90% of academic medical centers in the United States rely on UpToDate. Over 60 research studies confirm UpToDate's widespread usage and association with improved patient care and hospital performance, including reductions in length of stay, adverse complications, and mortality. \#LI-Remote **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $173,500.00 - $310,000.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

MANAGING COUNSEL Corporate Performance & ESG (Environmental, Social, and Governance) ("CP & ESG") is one the global operating divisions of Wolters Kluwer, serving customers around the world with expert information, solutions, software, and services. CP & ESG encompasses a range of technology enabled expert solutions to address financial performance, reporting, social responsibility management, environmental impact management, and corporate governance. Wolters Kluwer's CP & ESG large enterprise software business is seeking a Managing Counsel with software license and SaaS experience to support our TeamMate business unit globally and our CCH Tagetik and Corporate Tax software businesses in North America. Candidates, under general direction, would be expected to resolve complex business or technical issues by identifying legal solutions and recommending a course of action and represent the organization to customers, suppliers, competitors, and government agencies. Candidates should be experienced in a broad range of legal areas such as commercial contracts (e.g., SaaS, licensing contracts, customer services contracts and vendor contracts), privacy and data protection and advising on product development. Ideal candidates should also have experience in M&A, anti-trust, and litigation matters. May be a specialist of superior skill in a specific area of the law or a highly qualified senior generalist. Acts as a resource for colleagues with less experience and manages an attorney supporting the TeamMate business. The position will be part of the Wolters Kluwer Global Law and Compliance Department ("GLCD") and will be based in the United States. The Managing Counsel position will report to the Assistant General Counsel for Tagetik and TeamMate. This position will also have a dotted line reporting relationship to the GM of the TeamMate business unit and the GM of the Tagetik NA business. The Managing Counsel will manage an attorney who supports the TeamMate and Tagetik NA business lines and will be responsible for overseeing and strategically guiding the legal support for such business lines. Hybrid Role - Must be able to attend meetings and/or conferences onsite as needed. Preferred office locations are New York, Chicago, Tampa, and Atlanta. We will consider candidates who reside near other Wolters Kluwer offices. Wolters Kluwer Corporate Performance & ESG- 2 days a week. Responsibilities: * Providing hands-on legal assistance in structuring and drafting, negotiating, interpreting, managing and enforcing complex and high value commercial transactions, including licensing and software arrangements (including SaaS services and related implementation agreements), master services agreements and related statements of work, partnering, reseller and strategic alliance arrangements, and (vi) vendor and consulting agreements. * Working closely with and providing comprehensive legal counseling to the management team and sales leaders of the businesses regarding a broad spectrum of corporate, commercial, and intellectual property matters impacting the businesses, including legal issues related to SaaS, on premise software license and professional service offerings and strategic relationships as well as on regulatory, compliance and dispute matters. * Working closely with CP & ESG management on contractual and regulatory exposures and risks relating to development of new customer offerings or services and related customer agreement terms, promotional and marketing activities, data protection and cybersecurity risks across different offerings and in diverse media and premise-based or mobile IT devices, and international market expansion. * Developing a strong rapport and working relationship with the local sales teams to help drive the delivery of effective and high-quality legal services which are appropriately linked to relevant business needs of the business units, while at the same time helping drive greater consistency of approach and standards across Wolters Kluwer businesses. * Developing an in-depth knowledge and understanding of the businesses, the underlying technology, their people, organization, markets, products, customers, competitors, and regulatory environment to identify trends and provide important level legal/commercial advice to the businesses. * Effectively managing outside counsel in a cost-effective manner who may support certain legal needs, whether transactional, litigation or compliance in nature, and appropriately collaborate with other attorneys within the GLCD who may also be involved in supporting certain matters and managing outside counsel. Requirements: * Candidates must have a J.D. or equivalent law degree from an internationally recognized educational institution. * The successful candidate will have a minimum of 8-10 years of progressively responsible corporate/commercial legal experience, preferably including experience with both a multinational law firm and an established corporate law department. * The successful candidate will have substantial legal experience focused on the drafting and negotiation of sophisticated commercial contracts. A strong working knowledge of, and experience and comfort with, SaaS arrangements and software and e-commerce transactions is a prerequisite. In addition, experience with financial products and data privacy/protection are strongly preferred. * Stellar academic and work credentials are essential, and outstanding communication, interpersonal, and leadership skills are critical to success, including the demonstrated ability to translate into clear business terms and otherwise "demystify" complex legal concepts for less legally sophisticated client groups. * The ideal candidate will have a proven history of working well with and influencing members of the senior management teams of entrepreneurial organizations, and will possess the intellect, confidence, and maturity to work with talented, dedicated, demanding client groups. * Experience conducting negotiations in a global, matrixed environment managing urgent priorities from multiple stakeholders is preferred. * The ability to lead and manage direct report(s). * Ability to work under pressure, meet deadlines juggle multiple projects with contending priorities, and adapt to change in a dynamic environment. * Unquestioned integrity and ethics in business and personal conduct, including scrupulous respect for confidentiality in dealing with non-public, sensitive information. * The experience and confidence to push for change and, when appropriate, to challenge the status quo, in a way that will be heard and respected. In return, we offer the opportunity to join a successful, growing, market-leading organization with a strong mission and values, as well as a competitive salary and excellent benefits. #LI-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $133,400.00 - $238,400.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your place here. Client Solutions: Wolters Kluwer Solutions and Software Directory | Wolters Kluwer What We Offer: The Account & Relationship Manager role offers growth potential opportunities, professional development, an engaging team environment, the ability to work a hybrid schedule (in-office 2-days a week), and amazing benefits. Office Locations: Contact Wolters Kluwer | Wolters Kluwer What You'll be Doing: The Account & Relationship Executive is a quota-carrying team member responsible for building and maintaining effective long-term relationships with customers across industries to create demand for our products and services. The Senior Account & Relationship Executive is accountable to achieve their quota for the assigned book of business through directly selling products in the customers' existing product lines. This includes driving transactional adoption, pursuing and driving renewal transactions, and pursuing up-sell opportunities. The Account & Relationship Executive is responsible for leveraging data to understand customer usage patterns and identifying opportunities to improve adoption, pursue a renewal, pursue incremental revenue (up-sell) within the customer's existing products, or identify potential leads for an Account Executive to pursue a cross-sell opportunity. The Account & Relationship Executive will conduct quarterly business reviews with customers to understand existing product usage, advise on best practice use cases and behaviors, and educate on optimal use of offerings to maximize value and increase revenue spend. Key Tasks: * Researches and gathers information on current customers and their needs. * Monitors and interprets product usage data for an assigned book of accounts to identify opportunities to improve adoption, pursue renewal opportunities, up-sell within existing products, or identify opportunities for a Sales Rep to cross-sell. * Develops customer relationships for an assigned book of accounts with primary focus on improving product use/adoption, executing renewals, up-selling business and direct sales within existing product lines. * Adheres to defined onboarding and training processes to effectively promote customer adoption of CS offerings. * Adheres to defined sales methodology and sales processes to execute renewal and up-sell opportunities. * Identifies leads for cross-sell opportunities and share them with Sales Reps to pursue. * Directly sells products within the existing customer base. * Collaborates with Account Executive to complete annual account reviews with customers to facilitate customer retention. * Works with Account Executive to transition customers from contract-signing to post-sale support with a Customer Success Specialist. * For high strategic opportunities, works with Account Executive, Technical Sales, and Sales Support to pursue and close opportunities for Compliance Solutions products at customer accounts. * Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment: improvements in customer adoption of current portfolios (month over month or quarter over quarter) * Number of leads identified and communicated to Account Executive * Customer satisfaction scores and retention rates * Completion of assigned product trainings and other required learnings for professional development You're a Great Fit if You Meet These Requirements: * Bachelor's Degree * The ability to work a hybrid schedule, going to an office location 2-days a week, and working an 8 a.m. to 5 p.m., Monday - Friday schedule, ET and CT preferred * 8 years of B2B commissioned sales or equivalent. * Experience in Account Management, Sales, Technology Training, or renewal sales. * Experience in the financial services, or lending compliance industries. * Data analysis skills and ability to derive insights that drive next steps or actions required. * Account Management (general knowledge of customer's business, stakeholders, product portfolio). * Communicate effectively in both face-to-face and virtual selling environments. * Interpersonal skills, ability to build stakeholder relationships. * Team effectively with other internal teams including Sales, Sales Support stakeholders. * Stay organized and manage multiple priorities at once across multiple customer accounts. * Cross-sell, up-sell, or pursue renewal transactions with customers. * Professional demeanor in oral and written communications * Passion and ability to learn new CS offerings quickly. * Self-motivated; proactive and perseverant mindset. * General product and application knowledge. We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at ************************************************** Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $51,100.00 - $87,250.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.