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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Torrance, CA | $37,443 | $18.00 |
| 2 | Washington, DC | $36,407 | $17.50 |
| 3 | Waltham, MA | $35,157 | $16.90 |
| 4 | Hartford, CT | $34,494 | $16.58 |
| 5 | New York, NY | $33,955 | $16.32 |
| 6 | Downe, NJ | $33,545 | $16.13 |
| 7 | Pine, AZ | $32,400 | $15.58 |
| 8 | Ione, WA | $31,975 | $15.37 |
| 9 | Saint Cloud, MN | $31,654 | $15.22 |
| 10 | Wilmington, DE | $31,648 | $15.22 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $119,769 | $58 | - |
| 2 | Customer Liaison | $99,293 | $48 | - |
| 3 | Customs Consultant | $98,071 | $47 | - |
| 4 | Customer Service Executive | $92,807 | $45 | - |
| 5 | Customer Service Senior Associate | $83,890 | $40 | - |
| 6 | Service Officer | $76,787 | $37 | - |
| 7 | Service Consultant | $76,181 | $37 | - |
| 8 | Special Service Associate | $72,817 | $35 | - |
| 9 | Service Specialist | $71,169 | $34 | - |
| 10 | Customer Retention Representative | $70,740 | $34 | - |
| Job | Location | Date added | Salary |
|---|---|---|---|
| Technical Customer Service Associate-Tier 1 | Hagerstown, MD | 06/07/2025 | $45,100 |
| Technical Customer Service Associate-Tier 1 | Philadelphia, PA | 06/07/2025 | $45,100 |
| Technical Customer Service Associate-Tier 1 | Indianapolis, IN | 06/07/2025 | $45,100 |
| Technical Customer Service Associate-Tier 1 | Madison, WI | 06/07/2025 | $45,100 |
| Customer Service Operations Associate | Kennesaw, GA | 04/03/2025 | $45,100 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | ProQuest | $37,830 | $18 | - |
| 2 | Thomson Reuters | $36,134 | $17 | 7 |
| 3 | Dow Jones | $36,008 | $17 | - |
| 4 | Riverside Publishing | $35,773 | $17 | - |
| 5 | j2 Global | $35,144 | $17 | - |
| 6 | AOL.com | $34,508 | $17 | 1 |
| 7 | Worldata | $34,354 | $17 | - |
| 8 | Resource/Ammirati | $34,348 | $17 | - |
| 9 | Reuters | $33,794 | $16 | - |
| 10 | Rosetta | $33,749 | $16 | - |
| 11 | Technomedia | $33,523 | $16 | - |
| 12 | Side Effects Inc | $33,064 | $16 | - |
| 13 | iostudio | $32,958 | $16 | - |
| 14 | Deluxe Rewards | $32,867 | $16 | - |
| 15 | Omicron Media | $32,804 | $16 | - |
| 16 | Swiftpage | $32,711 | $16 | - |
| 17 | Bazaarvoice | $32,507 | $16 | - |
| 18 | PatientKeeper | $32,040 | $15 | - |
| 19 | ForeSee | $31,819 | $15 | - |
| 20 | DallasNews | $29,895 | $14 | - |