Women's Care jobs in Orlando, FL - 44 jobs

Women's Care, founded in 1998, is a leading women's healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women's Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility. Women's Care is seeking a candidate for the position of Physician Liaison to develop and further enhance market relationships with targeted physicians and practices. The Physician Liaison is focused on referral development and retention, requiring a proactive approach to relationship management. This person will be responsible for identifying, initiating, and maintaining contact with targeted referral sources, ensuring that Women's Care services are effectively communicated and aligned with the needs of the physicians. The Physician Liaison will engage in direct selling activities, making face-to-face contacts and presentations to current and potential referring physicians. This involves conducting needs assessments to understand the specific requirements of the physicians and their office staff and then strategizing how to match those needs with Women's Care offerings. This role will also develop a sales funnel to track and progress relationships with referring physicians, ensuring that they are kept informed about service line enhancements and other relevant information. Drive market growth of our clinics by developing and expanding the referral base Work closely with physicians, medical offices, hospitals, and community organizations to build and nurture long-term relationships, ensuring Women's Care remains the go-to choice for women's health Develop and grow patient referral sources to increase clinic business Collaborate with the COO and Marketing Leader on strategic growth initiatives Continuously analyze market trends and competitors to protect and grow market share Maintain ongoing communication with referring providers via in-person visits, calls, and emails Promote provider engagement through events, orientations, and referral lunch and learns Represent Women's Care at health fairs, medical symposia, business events, and medical society meetings Oversee new physician marketing and introductions, both internally and externally Ensure compliance with HIPAA regulations while managing sensitive patient information Other duties as assigned Qualifications Qualifications: 3+ years of experience in healthcare sales, marketing, or business development Proven track record of success in healthcare referral marketing, pharmaceutical sales, or physician marketing Existing relationships with call points such as Internal Medicine, Family Practice, Urgent Care and Pediatric Care Proven ability to document physician visits, manage issues, and provide market intelligence to internal stakeholders Successful track record of developing and managing a sales plan, analyzing physician utilization of hospital services, and identifying key sales strategies to enhance referral relationships Excellent negotiation and communication skills, as well as the ability to work independently and manage multiple projects simultaneously A customer service mindset, and the ability to work with stakeholders from all levels of the organization Up-to-date knowledge of industry trends in healthcare with a preferred focus in women's health Excellent interpersonal, communication, reporting and public speaking skills Ability to independently meet with physicians to discuss and promote Women's Care service lines Self-motivated, organized, and results-driven Willing and able to travel throughout territory WHY JOIN WOMEN'S CARE? We Offer: Competitive compensation package Health, dental, and vision benefits Paid time off and paid holidays 401k plan An opportunity to make a difference in patients' lives every day! Women's Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of ‘Improving the Health of Women Every Day.' At Women's Care, we CARE about our patients, and we stand by our values. Compassion & Empathy: Treating patients like valued friends and family Accountability: Taking responsibility for our actions and behaviors Respect: Acting respectfully in every interaction Excellence & Quality: Providing the safest, highest quality of care

Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates with exceptional customer service and clinical skills to join our team as a Medical Assistant Part Time. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else. We offer a competitive compensation and benefits package, including: Incentive plans with additional earning opportunity up to an additional $2 more per hour! Career advancement opportunities Paid holidays, vacation, floating holiday, AND personal time off Benefits packages, including medical, dental, STD, LTD, Life, and other voluntary benefit offerings (for employees working 30+ hours per week) Up to 40% off products and cosmetic procedures 401(k) matching Read below to learn how you will be providing care to our patients: Duties to include: Evaluating skin conditions of patients Assessing & updating medical history of patients Keeping a record of patients' dermatological symptoms Analyzing info regarding the conditions of skin health Informing patients about proper and available treatments Conducting non-intrusive medical surgeries Educating patients about preventive skin care Screening patients and employees daily upon entry Qualifications include: Customer service experience required Must be computer literate CPR certification strongly preferred or ability to obtain certification within 4 weeks of employment Ability to learn and understand medical terminology and vital signs At least one year of Dermatology experience preferred MA certificate of completion/diploma from medical vocational program preferred ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.

Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates with exceptional customer service and clinical skills to join our team as a Medical Receptionist Part Time. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else. We offer a competitive compensation and benefits package, including: Incentive plans with additional earning opportunity up to an additional $2 more per hour! Career advancement opportunities Paid holidays, vacation, floating holiday, AND personal time off Benefits packages, including medical, dental, STD, LTD, Life, and other voluntary benefit offerings (for employees working 30+ hours per week) Up to 40% off products and cosmetic procedures 401(k) matching Duties include but are not limited to: Facilitating the efficient and timely entry of the patient to the office setting; Greeting all patients in a professional manner; Handing out appropriate literature and information & forms to be filled out by patient; checking for accuracy and completion; Copying insurance ID cards and driver's licenses as well as several other general office activities related to medical practice. This person will also support the front office business administrators, and the Office Manager, in various operations areas and tasks. This person will be responsible for pulling and filing patient records; frequent telephone communication with patients including outreach and scheduling support; new patient chart set-up; other duties as assigned by the Office Manager. Other duties may include: Screening patients and employees daily upon entry Checking patients In and Out Rooming patients and keeping social distancing guidelines Wearing proper Personal Protective Equipment (PPE) Sanitizing and cleaning respective areas as needed Requirements include: High School level education Knowledge of medical terminology, medical computer programs and insurance policies preferred Type 40 wpm Proficiency in Word and Excel are required The position requires someone who is personable, dependable, and responsible, with excellent organizational as well as verbal and written communication skills Must have a positive attitude with impeccable customer service skills ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.

Women's Care, founded in 1998, is a leading women's healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women's Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility. The Practice Manager is responsible for managing all aspects of practice operations of the unit and is accountable for the overall operations business and clinical functions of the practice. The Practice Manager manages daily operations of the sites, manages staff and associated metrics, maintains budgetary and inventory control, and ensures compliance with all policies, procedures, and regulations, while providing the highest level of customer service. Practice Manager I: 1 to 5 Providers Practice Manager II: 6-9 Providers Practice Manager III: 10+ Providers Ensure day to day operations in the practice run efficiently, promote staff/provider collaboration, and maintain key objectives and metrics including daily huddles. Partner with operational leaders and Talent Acquisition team to assist with recruitment and develop a staffing model that aligns with the practice objectives. Manage patient access and the provider scheduling workflows/processes to reduce complexity and drive provider utilization, while increasing/improving access for our patients. Manage front desk check-in/check-out workflows/processes to reduce errors, improve financial performance, and increase patient satisfaction. Support and manage the clinical teams and, in partnership with the CSC team, ensure regulatory clinical compliance. Distribution review and requests from partners. Provide monthly practice operations reviews to the physicians and partners, including individual productivity. Partner with providers to develop ongoing access and capacity action plans that improve and maintain provider productivity and satisfaction. Review and resolve marketing tickets, google complaints, etc. Coach and mentor staff to ensure development and promote engagement, retention, and growth opportunities. Day to day management of input/output that drives our P&L outcomes. Facilities management to ensure clean and pleasant-looking facilities that represent the Women's Care quality and brand. Safety/regulatory environment compliance (partner with CSC) to ensure a safe environment that meets/or exceeds our internal policies including CLIA, DEA, and IOS certifications. Implementation and execution of onboarding/ramping of new providers to achieve our revenue and growth targets. Manage all inventory, equipment, and supplies while ensuring controls are in place and followed for expense control. Research and correct billing issues in tandem with the operations leadership as necessary. Day-to-day operational management of patient satisfaction of all services rendered, address patient complaints and customer service issues as necessary. Monitor medical equipment for appropriate use and function. Represent the practice at organizational meetings, providing input and decision-making where appropriate. Demonstrates and embodies the Women's Care mission and core values. Compliance with all HIPAA rules, regulations, and guidelines. Other duties as assigned. Qualifications Qualifications: Required Bachelor's degree in management, healthcare, or related field OR currently in process. A minimum of 3 years progressive medical practice experience, including OBGYN experience. For the level 3 manager position, 5 years is required. Computer literacy especially with EMR systems, preferably eClinicalWorks (eCW). Knowledge of medical terminology, medical billing, and insurance reimbursement. Knowledge and understanding of healthcare financial management and P&L. Must be dependable, reliable, and punctual. Ability to lead and manage a team, with experience in conflict resolution. Excellent judgment, dependability, and conscientiousness. Demonstrated high ethical standards and integrity. Ability to provide leadership and influence others. Ability to provide critical thinking skills, solve problems and identify solutions. Strong attention to detail and accuracy. Displays a professional and positive outlook and manner. Ability to work cooperatively in group situations; offers assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect. WHY JOIN WOMEN'S CARE? We Offer: Competitive compensation package Health, dental, and vision benefits Paid time off and paid holidays 401k plan An opportunity to make a difference in patients' lives every day! Women's Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of ‘Improving the Health of Women Every Day.' At Women's Care, we CARE about our patients, and we stand by our values. Compassion & Empathy: Treating patients like valued friends and family Accountability: Taking responsibility for our actions and behaviors Respect: Acting respectfully in every interaction Excellence & Quality: Providing the safest, highest quality of care

Women's Care, founded in 1998, is a leading women's healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women's Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility. The Billing Lead is responsible for the financial oversight and patient payments for the unit. Verifies patient benefits via phone and internet. Conducts billing for various visit types/procedures using appropriate CPT/ICD coding. Documents and updates information in patient's electronic medical record. Contacts patient to obtain insurance information. Performs charge entry and posting. Collects current amount due and prior balances from patients at the time of service. Monitors billing-related reports and works to ensure those reports are acted upon appropriately according to the direction of the Practice Manager and the organization. Assists in monthly financial close operations for the unit. Responsible for the oversight of denials management and following company protocols on follow up processes. Acts as the subject matter expert over billing for the unit. Trains and coaches teammates as needed. Represents the clinic in a professional manner at all times. Treats all customers, internal and external, in a courteous and cooperative manner. Attends required meetings and participates in team activities and professional development activities. Demonstrates and embodies the Women's Care mission and core values. Compliance with all HIPAA rules, regulations, and guidelines. Other duties as assigned. Qualifications Qualifications: High school diploma or equivalent. Minimum 3-5 years medical billing experience in medical office environment, OBGYN preferred. Working knowledge of billing/insurance processes and guidelines. Ability to multi-task in a stressful, deadline-oriented environment. Ability to communicate with coworkers, providers and patients in an effective manner. Ability to use a computer and enter data in electronic medical record system, preferably eClinicalWorks. Must be dependable, reliable, and punctual. WHY JOIN WOMEN'S CARE? We Offer: Competitive compensation package Health, dental, and vision benefits Paid time off and paid holidays 401k plan An opportunity to make a difference in patients' lives every day! Women's Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of ‘Improving the Health of Women Every Day.' At Women's Care, we CARE about our patients, and we stand by our values. Compassion & Empathy: Treating patients like valued friends and family Accountability: Taking responsibility for our actions and behaviors Respect: Acting respectfully in every interaction Excellence & Quality: Providing the safest, highest quality of care

Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking a Senior Accountant to join our team. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else. Senior Accountant responsibilities include reconciling account balances, maintaining general ledger and preparing month-end closing procedures. A Senior Accountant combines excellent analytical skills with a thorough knowledge of accounting principles to analyze financial reports and perform variance analysis. Other responsibilities include, but not limited to: Ensure the integrity of accounting information by recording, verifying, consolidating, and entering transactions. Prepare and record asset, liability, revenue, and expense entries by compiling and analyzing account information. Maintain and balance accounts by verifying, allocating, posting, and reconciling transactions and resolving discrepancies. Maintain general ledger by preparing a trial balance and reconciling entries. Summarizes financial status by collecting information and preparing financial statements and other monthly and annual reports. Assist in the annual audit, providing documentation and gathering necessary account information to perform the annual audit. Assist in the development of processes and controls to assure accurate financial accounting; research historical activity to analyze balances, problem-solve issues, and provide solutions. Qualifications: Bachelor's degree in accounting, Finance, or related discipline required. CPA or Masters in Accounting, Finance or MBA preferred. Three to five years of accounting experience required. Compensation/ Benefits: Paid holidays, vacation, floating holiday, AND personal time off Benefits packages, including medical, dental, STD, LTD, Life, and other voluntary benefit offerings (for employees working 30+ hours per week) 401(k) matching ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.

Women's Care, founded in 1998, is a leading women's healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women's Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility. The Clinical Supervisor is responsible for supporting the Practice Manager with the day-to-day clinical operations of the unit. Responsibilities include supervision of the clinical area and support staff (nurses, MAs, sonographers, phlebotomists), serving as a liaison between the patient access and clinical area, mediating and managing provider and staff concerns, and maintaining a safe environment. Responsible for the day-to-day oversight of the clinical patient area and support teams in collaboration with the Patient Access Supervisor to provide care to patients. Ensures that all clinic locations are compliant with all federal, state, and local rules and regulations (HIPAA, CMS, DOH). Enforces staff adherence to all Women's Care policies and procedures. Performs general nursing care to patients, administers prescribed medications and treatments in accordance with nursing standards, and aids provider during examinations, procedures, and treatment of patients, as necessary. Ensures that the unit and/or staff achieves/maintains all required certifications (MA, AIUM). Assists the Practice Manager in recruiting clinical support staff. Responsible for the training and development of all clinical support staff, monitors performance and provides feedback, as necessary. Maintains a safe environment in accordance with clinical standards, Women's Care policies, and safety regulations. Responsible for the ordering, controlling, and managing of all medications (routine, sample, controlled, and procedural). Conducts quarterly drills and staff meetings. Ensures all equipment is ready for use and maintained according to manufacturer instructions and inspected annually. Mitigates risk to Women's Care by identifying potential problems, conducts investigations of any occurrences, and implements corrective actions, as warranted. Completes annual, quarterly, and monthly audits of all licenses, permits, eCW tasks, training requirements, and clinical logs. Provides ongoing staff development and evaluates efficacy. Meets with medical providers and the Practice Manager, as necessary to address clinical issues and processes. Manages staff performance and evaluations including supervising, coaching, and disciplinary action of clinical support staff. Establishes par level for clinical supplies and monitors inventory and implements measures to control expenditures. Responds to patient grievances/concerns and escalates to the Practice Manager, as necessary. Demonstrates and embodies the Women's Care mission and core values. Other duties as assigned. Qualifications Qualifications: Active Registered Nurse license in the state of FL. Bachelor's degree in nursing preferred. Minimum 2 years OB/GYN office or Maternal Care Unit experience. 2-3 years leadership experience. Current BLS certification. Knowledge of medical office protocols, procedures, and processes (universal precautions, infection control, risk management, etc.) Experience with eClinicalWorks preferred but must be proficient with Electronic Health Records (EHR). Computer proficiency (including Microsoft Word, PowerPoint, Excel, and Outlook). Excellent interpersonal and communication skills, and the ability to work collaboratively and effectively with others. Must be dependable, reliable, and punctual. WHY JOIN WOMEN'S CARE? We Offer: Competitive compensation package Health, dental, and vision benefits Paid time off and paid holidays 401k plan An opportunity to make a difference in patients' lives every day! Women's Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of ‘Improving the Health of Women Every Day.' At Women's Care, we CARE about our patients, and we stand by our values. Compassion & Empathy: Treating patients like valued friends and family Accountability: Taking responsibility for our actions and behaviors Respect: Acting respectfully in every interaction Excellence & Quality: Providing the safest, highest quality of care

Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates to join our team as Patient Balance Representative. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else. SUMMARY The Patient Balance AR Representative is responsible for working patient balances in a timely and effective manner while maintaining accuracy and productivity levels. The person in this role must be comfortable with explaining the medical billing processes to patients, reconciling data required for financial reporting and collections. Additional duties may be assigned to persons employed in the Patient Balance AR Representative position. ESSENTIAL DUTIES AND RESPONSIBILITIES Review accounts to understand why there is a balance owed. Communicate with patients to explain balances and collect on owed balances. Analyze and report on patient balances. Process credit card payments and set up payment plans. Monitor and immediately report to management any trending patient balance issue. May perform duties or special projects as required or as assigned by management. KNOWLEDGE, SKILLS, AND ABILITIES Excellent knowledge and abilities in medical billing, including extensive knowledge of medical terminology, CPT coding, and how to read and interpret EOB's. Excellent organizational, customer service, and communication skills. Related computer experience and working knowledge of Microsoft Office, Word, and Excel. Extremely accurate keyboard ability and attention to detail. Working knowledge of office equipment. Ability to also communicate and perform tasks in Spanish as well as English - preferred. Ability to practice confidentiality and follow HIPAA regulation with patient information. Good time management skills. Ability to deal effectively and professionally with all internal and external customers. PROFESSIONALISM Project a professional manner and image, including proper workplace attire and grooming standards; exhibit professional conduct at all times. Adhere to ethical principles and core ADCS values. Treat all patients and staff with respect, compassion, and empathy, recognizing and respecting cultural diversity. Demonstrate initiative and responsibility for actions. Work independently while maintaining an effective team member mentality. Maintain a strong record for attendance and punctuality in arriving at work. EDUCATION REQUIRED High school diploma or equivalent - required EXPERIENCE REQUIRED Minimum one year of experience in a medical billing office setting with knowledge of medical terminology, CPT coding, and how to read and interpret EOBs required. Previous experience with NextGen - preferred. Spanish fluency preferred-position supports Spanish-speaking patients ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.

Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates to join our team as District Manager. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else. Summary Reporting into the Regional Director and/or Vice President, Operations, the District Manager oversees operations for assigned dermatology clinics in accordance with company policies, procedures, and federal and state laws and regulations. The person in this role provides leadership of 6-10 offices, generally, to providers and clinic management, both directly and indirectly through other support personnel to ensure customer and associate satisfaction, continually working to improve productivity, regulatory compliance, and the quality of clinical services provided. Essential Duties and Responsibilities Interview, hire, and manager support staff roles for assigned locations; participate in the hiring process of clinical staff. Perform periodic performance evaluations and career coaching/counseling for direct reports. Schedule and/or attend meetings with providers, managers, and clinic staff; attend corporate meetings as scheduled. Track the district's performance on an ongoing basis using objective data and benchmarks, making periodic reports to senior leadership. Provide education and teambuilding for staff. Act as a resource to clinic managers in dealing with personnel issues or to facilitate conflict resolution. Provide oversight of all day-to-day business operations, including management of daily provider schedules and staffing ratios. Perform assessments of clinic locations via in-person visits and ongoing communications. Ensure time critical transfer of data and information to effect efficient processing of claims. Provide oversight to ensure compliance with corporate policies and procedures, as well as with federal and state laws, such as for environmental safety, workers compensation, wage and hour laws, OSHA, CLIA, HIPAA, Board of Pharmacy, etc. Oversee development of processes and procedures for efficient clinic operations Analyze profit and loss statements; assist in development of the annual budget for each location in district. Facilitate effective communications between locations and corporate offices Resolve provider-related issues as quickly as possible. Monitor workers' compensation related injuries and make recommendations for safety improvements and education of staff. Support managers in the assessment of staffing needs, scheduling issues, and equipment and supply needs; evaluate clinical inventory summaries periodically and make recommendations for inventory control management and to reduce operational costs Monitor/resolve patient complaints and incident reports. Represent the company as needed, requested, or assigned, such as for marketing purposes, regulatory agency reviews, etc. Perform other duties or special projects as required or as assigned. Education Associate's degree required Bachelor's degree preferred Experience 7 Years extensive experience in similar roles with similar supervisory oversight of a physician practice environment required. Knowledge of Billing, CPT Coding, General Accounting, Human Resources, and Information Systems Management required. Minimum 5 years supervisory/management experience required. Previous dermatology clinic experience preferred. Previous experience in a regional management role preferred. Benefits (Eligible Fulltime employees*) Medical/Dental/Vision Vacation/PTO 401k ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.

Bonus Potential! Monthly and Quarterly Bonus Incentives! Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As the Center Therapy Director, your responsibilities include supervisory duties and providing rehabilitative services for disabled, injured, and diseased patients within the center. You'll align with Concentra Medical Centers' Injury Process Management, their rehabilitation philosophy in occupational medicine, and relevant policies, practices, and regulations. Responsibilities * Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience * Manages key clinical center metrics that are provided by Clinical Analytics and relate to quality outcomes and holds therapists accountable * Consistently demonstrates all components of the Physical Therapy Guidebook and the Perfect PT visit * Manages clinical outcomes and addresses outlier cases with staff therapists * Ensures clinical workflows to optimize patient capture, processing of referrals and scheduling * Executes therapy plan for each patient with a focus on early intervention and same day evaluation * Creates a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safety * Works with DTO to identify clinical improvement opportunities * Fosters relationships with employers, referral sources and payer groups through routine communications and engagement opportunities * Masters use of clinical systems to ensure efficient and excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care orders * Ensures compliance with individual State Practice Act/Rules and Regulations/WC Regulations * Drives patient and client experience and satisfaction metrics * Actively participates in CLT meetings with COD and CMD to improve quality, patient safety, outlier management, and ensures the ongoing development and growth of the center's business * Maintains and cultivates relationships with center clients and payers while responding to requests within 24 hours * Works with DTO and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies * Promotes, cultivates, and exemplifies Orange Book values for all center colleagues * Develops colleague success through all aspects of the talent life cycle for staff therapists and PTSS within the center * Fosters an environment of collaboration, professionalism, patient and colleague safety, quality care, continuous improvement and reward and recognition * Leads and promotes collaboration within CLT and across disciplines to achieve clinical and business outcomes * Accountable for understanding and input on Center financial drivers (GRV, PI, New Injuries, TAT) and outcomes in order to achieve annual business plan * Promotes center initiatives and work flows that are consistent with those in other centers * Possesses financial awareness and provides input to center budget and key business metrics This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications * Bachelors of Science or advanced degree in Physical Therapy (Doctor of Physical Therapy) from an accredited college or university * Must meet licensure requirements of jurisdiction * Customarily at least two years of demonstrated clinical experience * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Demonstrated outstanding clinical knowledge of physical/occupational therapy services * Demonstrated outstanding dedication to Concentra's philosophy of therapy in occupational medicine * Demonstrated outstanding interest in the leadership of therapy staff * Demonstrated leadership qualities and administrative abilities to the job responsibilities as described * Demonstrated excellent communication skills and the ability to exercise proper judgment, make decisions, and motivate employees Additional Data * Generous paid time off (PTO) * Paid holidays * Paid sick/EID days * Set schedule * Flexible per diem opportunities* * Medical and prescription plans * Basic and enhanced dental and vision plans * Supplemental health benefits (accident, critical illness, hospital indemnity insurance) * LifeWorks employee assistance program * Company-funded HSA * Short-term disability * Pre-tax spending accounts (health care and dependent care FSA) * Training provided in our world-class occupational medicine process management model* * Medical experts panel (MEP) * Concentra CEU courses * New hire learning program * Occupational Health University * Leadership development program * Manual therapy certification * Yearly CEU stipend and CEU time * Tuition reimbursement * Professional On-demand Learning Modules* * Malpractice insurance* * Unmatched opportunities for advancement locally and nationally* * Traditional and Roth 401(k) with employer match* * Competitive salary* * Colleague referral bonus program* * Colleague discount program* * Life insurance/disability * Pre-tax spending accounts * Relocation assistance (when applicable) * Incentive/RVU bonus * Commuter benefits * Identity theft services * Company-paid long-term disability This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws. #LI-CV1

Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates with a passion for for delivering exceptional patient experience. Join our team as a Enterprise Call Center Manager, in fast-paced Call Center environment. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else. Compensation/ Benefits (*Eligible for Full Time Positions Only): Referral Program Benefits package, including medical, dental, vision, and other voluntary benefit plans Lucrative paid time off benefits, including PTO/6 Paid Holidays/Floating Holiday/Vacation Time 401(k) with employer match Flexible and convenient work schedules with career growth opportunity Duties and Responsibilities: Lead and motivate a high-performing call center team Oversee onshore and offshore operations for patient support services in dermatology and aesthetics Drive operational excellence through data analysis and KPI management Implement strategies to improve efficiency and customer satisfaction Hire, train, and develop staff for success Resolve escalated issues and ensure compliance with HIPAA standards Support vendor scheduling functions Perform other duties or special projects as required or assigned by leadership Experience Preferred: 5+ years of call center experience (healthcare scheduling software strongly preferred). Proven leadership, communication, and problem-solving skills Ability to manage performance metrics and adapt to change Proficiency with Microsoft Office (Excel, Word, Outlook, and notepad preferred Previous experience (3+ years) in customer service preferred Education: High School Diploma or GED required ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEO and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.

At Women's Care, our employees work Monday through Friday, no weekends! In addition to the competitive pay and benefits, we offer the ability to grow within our organization while working as a team and loving what we do every day. Women's Care was founded in 1998 by a small group of obstetrics and gynecology physicians in Tampa. Today, our organization has grown to over 100 locations in numerous states by remaining true to its mission of improving the health and lives of our patients every day. The Sonographer performs ultrasound examinations and records the findings. This includes routine ultrasound exams, as well as specialized procedures as directed. Performs nuchal translucency scans per established standards and guidelines. Completes fetal surveys. Performs hysterosonograms, as well as 3D-4D scans. Evaluates the images for their quality, but also interprets what was captured in the image. Documents/updates information in patient's electronic medical record. Represents clinic in a professional manner. Treats all customers, internal and external, in a courteous and cooperative manner. Attends required meetings and participates in team activities and professional development activities. Demonstrates and embodies the Women's Care mission and core values. Compliance with all HIPAA rules, regulations, and guidelines. Other duties as assigned. Qualifications Qualifications: High school diploma or equivalent. Valid OB/GYN ARDMS certification. Valid Nuchal Translucency certification or ability to obtain within 90 days of hire. Minimum of 2 years of recent OBGYN experience. Experience with 3D-4D scans. Excellent bedside manner and interpersonal skills. Ability to multi-task in a stressful, deadline-oriented environment. Ability to communicate with coworkers, providers and patients in a courteous and effective manner. Ability to use a computer and enter data in electronic medical record system, eCW a plus. Must be dependable, reliable, and punctual. WHY JOIN WOMEN'S CARE? We Offer: Competitive compensation package Health, dental, and vision benefits Paid time off and paid holidays 401k plan An opportunity to make a difference in patients' lives every day! Women's Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of ‘Improving the Health of Women Every Day.' At Women's Care, we CARE about our patients, and we stand by our values. Compassion & Empathy: Treating patients like valued friends and family Accountability: Taking responsibility for our actions and behaviors Respect: Acting respectfully in every interaction Excellence & Quality: Providing the safest, highest quality of care #HP

Women's Care, founded in 1998, is a leading women's healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women's Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility. The OBGYN Triage Nurse (LPN) provides professional clinical care for patients following established standards and practices. They also provide extensive OBGYN triage via telephone. Performs extensive triage of OB/GYN patients via phone and calls patients with test results. Performs fetal non-stress test (NST). Prepares patients for examination and assists physician during treatment/procedures, examinations and testing of patients. Records patients' medical history, health maintenance, and chief complaint. Measures, records and documents vital signs. Where applicable, performs phlebotomy, injections and other specimen collection per established policies and procedures as directed by the provider. Prepares and administers medications as directed by a provider. Authorizes drug refills as directed. Educates patients by providing information and instructions as directed by the provider; answering questions. Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations. Sterilizes medical instruments per established standards and procedures. Represents the office in a professional manner. Treats all customers, internal and external, in a courteous and cooperative manner. Participates in team activities and professional development activities. Demonstrates and embodies the Women's Care mission and core values. Compliance with all HIPAA rules, regulations, and guidelines. Other duties as assigned. Qualifications Qualifications: High school diploma or equivalent. Must be a Licensed Practical Nurse (LPN). Ability to obtain and maintain BLS/CPR certification. Strong bedside manner and communication skills, both written and verbal. Ability to work in a stressful, deadline-driven environment. Ability to communicate with coworkers, providers, and patients in a courteous and effective manner. Ability to use a computer and enter data in electronic medical record system, eCW a plus. Must be dependable, reliable, and punctual. WHY JOIN WOMEN'S CARE? We Offer: Competitive compensation package Health, dental, and vision benefits Paid time off and paid holidays 401k plan An opportunity to make a difference in patients' lives every day! Women's Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of ‘Improving the Health of Women Every Day.' At Women's Care, we CARE about our patients, and we stand by our values. Compassion & Empathy: Treating patients like valued friends and family Accountability: Taking responsibility for our actions and behaviors Respect: Acting respectfully in every interaction Excellence & Quality: Providing the safest, highest quality of care

Women's Care, founded in 1998, is a leading women's healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women's Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility. The Licensed Practical Nurse (LPN) provides professional nursing care for patients following established standards and practices. They prepare patients during office visits and assist patients and family members before, during and after a doctor's visit. Performs general nursing care to patients (including phone and in-person triage) in accordance with nursing standards. Assists with the preparation of equipment and aids physician during treatment, examinations, and testing of patients. Records patients' medical history, vital statistics and additional information such as test results in electronic medical records (EMR). Collects blood, tissue or other laboratory specimens, logs the specimens, and prepares them for testing. Observes, records, and reports patient's condition and reactions to drugs and treatments to the physician. Greets patients and prepares them for examination, screens patients for appropriate information and instructs patients in collection of samples and tests. Responds to and refers incoming telephone calls. Assists with referrals and medication refills. Maintains patient recall lists. Prepares examination rooms, including restocking of supplies in treatment areas. Attends required meetings and participates in team activities and professional development activities. Represents division in a professional manner. Treats all patients, customers, internal and external, in a courteous and cooperative manner. Demonstrates and embodies the Women's Care mission and core values. Compliance with all HIPAA rules, regulations, and guidelines. Other duties as assigned. Qualifications Qualifications: Graduate of practical nursing program Valid and current LPN license in the state of work and active BLS/CPR certification. Minimum of one year nursing experience in a clinic environment, OBGYN strongly preferred. Ability to work in a stressful environment in deadline-oriented environment. Familiarity with electronic medical records system, preferably eCW. Ability to communicate with coworkers, provider and patients in an effective manner. Ability to use a computer and enter data in electronic medical record system. Must be dependable, reliable, and punctual. WHY JOIN WOMEN'S CARE? We Offer: Competitive compensation package Health, dental, and vision benefits Paid time off and paid holidays 401k plan An opportunity to make a difference in patients' lives every day! Women's Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of ‘Improving the Health of Women Every Day.' At Women's Care, we CARE about our patients, and we stand by our values. Compassion & Empathy: Treating patients like valued friends and family Accountability: Taking responsibility for our actions and behaviors Respect: Acting respectfully in every interaction Excellence & Quality: Providing the safest, highest quality of care

Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates with exceptional customer service and clinical skills to join our team as a Sr Location Manager. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else. We offer a competitive compensation and benefits package, including: Incentive plans with additional earning opportunity up to an additional $2 more per hour! Career advancement opportunities Paid holidays, vacation, floating holiday, AND personal time off Benefits packages, including medical, dental, STD, LTD, Life, and other voluntary benefit offerings (for employees working 30+ hours per week) Up to 40% off products and cosmetic procedures 401(k) matching Duties to Include: Supervision and Coordination of administrative and clinical staff Management of all clinical, administrative, and operational functions Overseeing financial processes in the office Recruiting, training, and counseling personnel Ensuring quality patient care Schedule surgeries and treatments Maintain OSHA compliance Requirements include: Minimum 2 years of supervisory experience in a medical office environment- highly preferred Minimum 1 year of experience in a Dermatology Office- highly preferred Current CPR certification and continuing education compliance Knowledge of medical computer programs, billing, and insurance coding Knowledge of medical terminology Strong written and verbal communication skills ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.

Women's Care, founded in 1998, is a leading women's healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women's Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility. The Medical Assistant provides professional clinical care for patients following established standards and practices. Prepares patients during office visits and assists patients and family members before, during and after a doctor's visit. Prepare patients for examination and assist providers during treatment/procedures, examinations, and testing of patients. Prepare, restock, and sterilize examination rooms, procedure rooms, lab area and all other patient care areas per established policies and procedures. Record patients' medical history, health maintenance, and chief complaint. Measure, record, and document vital signs. Where applicable, perform phlebotomy, injections and other specimen collection per established policies and procedures as directed by the provider. Educate patients by providing information and instructions as directed by the provider. Maintain safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations. Sterilize medical instruments per established standards and procedures. Relay messages from patients and front office staff to providers. Represent the office in a professional manner. Treat all customers, internal and external, in a courteous and cooperative manner. Participate in team activities and professional development activities. Attend required meetings. Demonstrate and embody the Women's Care mission and core values. Compliance with all HIPAA rules, regulations, and guidelines. Other duties as assigned. Qualifications Qualifications: High school diploma or GED. (FL Only) Certified Medical Assistant preferred OR the ability to obtain the certification within the first 120 days of employment. To be eligible to obtain an MA certification, you must be a graduate of a nationally accredited Medical Assistant program OR served in the Armed Forces as a Medical Technician with honorable discharge OR obtain a letter of attestation from a currently licensed physician stating that you've worked as a Medical Assistant for at least one year within the last three years. Current CPR and/or BLS certification preferred OR the ability to obtain the certification within 30 days of employment via Women's Care training. Experience working in OBGYN or Primary Care a plus. Working knowledge of medical terminology. Ability to perform phlebotomy and administer injections, if applicable. Ability to perform dosage calculations and measurement conversions. Must possess the ability to interact and communicate professionally and effectively with all levels of internal personnel, providers, personnel of outside organizations, and patients and their family members, both written and verbally. Must possess good organizational skills, handle multiple tasks concurrently, and be able to work effectively with all levels of aforementioned groups. Ability to use a computer and enter data in electronic medical records application, preferably eCW. Demonstrated ability to work in a fast-paced, deadline-driven environment. Must be dependable, reliable, and punctual. WHY JOIN WOMEN'S CARE? We Offer: Competitive compensation package Health, dental, and vision benefits Paid time off and paid holidays 401k plan An opportunity to make a difference in patients' lives every day! Women's Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of ‘Improving the Health of Women Every Day.' At Women's Care, we CARE about our patients, and we stand by our values. Compassion & Empathy: Treating patients like valued friends and family Accountability: Taking responsibility for our actions and behaviors Respect: Acting respectfully in every interaction Excellence & Quality: Providing the safest, highest quality of care

Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates with exceptional customer service and clinical skills to join our team as a Medical Receptionist. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else. We offer a competitive compensation and benefits package, including: Incentive plans with additional earning opportunity up to an additional $2 more per hour! Career advancement opportunities Paid holidays, vacation, floating holiday, AND personal time off Benefits packages, including medical, dental, STD, LTD, Life, and other voluntary benefit offerings (for employees working 30+ hours per week) Up to 40% off products and cosmetic procedures 401(k) matching Duties include but are not limited to: Facilitating the efficient and timely entry of the patient to the office setting; Greeting all patients in a professional manner; Handing out appropriate literature and information & forms to be filled out by patient; checking for accuracy and completion; Copying insurance ID cards and driver's licenses as well as several other general office activities related to medical practice. This person will also support the front office business administrators, and the Office Manager, in various operations areas and tasks. This person will be responsible for pulling and filing patient records; some telephone communication with patients; new patient chart set-up; other duties as assigned by the Office Manager. Other duties may include: Screening patients and employees daily upon entry Checking patients In and Out Rooming patients and keeping social distancing guidelines Wearing proper Personal Protective Equipment (PPE) Sanitizing and cleaning respective areas as needed Requirements include: High School level education Knowledge of medical terminology, medical computer programs and insurance policies preferred Type 40 wpm Proficiency in Word and Excel are required The position requires someone who is personable, dependable, and responsible, with excellent organizational as well as verbal and written communication skills Must have a positive attitude with impeccable customer service skills ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As a Physician, you wil be subject to the medical protocols established by Association and the Chief Medical Officer of Concentra and in cooperation with other physicians assigned to a clinic or "Center", if any, Physician Assistant shall provide primary medical direction and coordination of professional medical care within the occupational health program. Responsibilities * Examines patient, compiles patient medical data and results of examination. * Administers or orders diagnostic tests, such as x-ray, electrocardiogram, and laboratory tests. * Compiles patient medical data, including health history and results of physical examination. * Interprets diagnostic test results for deviations from normal. * Performs therapeutic procedures, such as injections, immunizations, suturing and wound care, and managing infection. * Instructs and counsels patients regarding compliance with prescribed therapeutic regimens and health maintenance. * Develops and implements patient management plans, records progress notes, and assists in provision of continuity of care. * Assists in the development, implementation and revision of policies affecting medical practice judgment and quality of occupational health care. * Assists in the development and presentation of education and instructional programs. * Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values. * Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs. * Ensures accuracy when completing and executing tasks and performing quality assurance checks. * Ensures accurate, concise, timely and complete documentation of results and paperwork. * Provides an excellent, compassionate and warm patient experience regardless of patient volume. * Ability to manage time, prioritize and multi-task in a busy environment. * Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate. * Ability to consistently deliver quality care in a busy clinical environment. * Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience. * Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care. * Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values. * Listens to and understands internal and external client needs in order to act and address. * Committed to personal excellence and understands how daily work contributes to center operation as a whole. * Holds self and others accountable. Is willing and able to assist others in order to achieve results. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications * Graduate of an accredited university * Board eligibility or certification in a related specialty is preferred * Current license of the state where employed and in accordance with state laws of practice * Customarily has at least one year of demonstrated experience in occupational medicine, urgent care or an emergency setting * Active DEA required prior to start date * Must be able to treat a patient demographic ages 2 and older * FMCSA NRCME required prior to start date (we provide this CME for those not certified) Job-Related Skills/Competencies * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Demonstrated knowledge of occupational medicine requirements (state specific) * Demonstrated working knowledge of clinical operations * Knowledge of laws and regulations that govern delivery of rehabilitation services * Knowledge of worker's compensation and clinical procedures and all processes involved in the delivery of quality care. * Demonstrated excellent communication skills * Demonstrated willingness to participate in Continuing Medical Education Additional Data * 401(k) Retirement Plan with Employer Match * Colleague Referral Bonus Program * Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

Women's Care, founded in 1998, is a leading women's healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women's Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility. The Patient Access Representative is the first face and voice of Women's Care and is a critical role for the practice. They are the first touchpoint that begins the patient experience, with customer service being at the forefront. The Patient Access Representative collects information for registration of new and/or incoming patients, confirms that we have up-to-date information to ensure a complete and accurate scheduling and billing encounter, and ensures our patient's experience with us is extraordinary. Greet all patients and visitors with a smile in a prompt and courteous manner. Obtain and confirm patient demographics and update patient profile, including proper patient identification according to the Women's Care patient identification policy. Collect payment and/or assist patient with billing concern while ensuring practices meet time of service collection expectations and goals. Scan insurance card, ID, and other pertinent information into EMR system (HIPAA compliance, authorizations, medical records, etc.). Set up payment plans for patients unable to pay balances per Women's Care Payment Plan policy. Must have a full understanding of the financial policies and patient forms to be able to clearly answer any questions. Answer a high volume of incoming phone calls and respond to patient emails promptly while in accordance with the Women's Care Values Confirm all unconfirmed appointments for the next business day. Monitor the lobby frequently to ensure no one has been waiting too long and keep patients informed if provider delays occur. May assist patients who are having difficulty with online registration or completion of forms. Schedule or reschedule appointments. May act as a back up to verify patient insurance information and determine possible patient payment responsibility. Verify that all patients have had insurance eligibility and registration completed prior to being seen by the provider. Schedule any follow up appointments upon patient check out. Ensure all appointments in eCW are “checked out” at the end of each day or appropriately updated. Ensure that the lobby and front area are always kept tidy and presentable. And, if necessary, cleaning the waiting room. Demonstrate and embody the Women's Care mission and core values. Compliance with all HIPAA rules, regulations, and guidelines. Other duties as assigned. Qualifications Qualifications: High school diploma or equivalent required. Must have exceptional customer service experience and a true desire to help others while providing a positive patient experience at every encounter. Strong organizational skills required. Must have a customer-centric focus and present themselves in warm, welcoming, and professional demeanor. Strong verbal and written communication skills. Deadline-driven and detail-oriented. High level of computer literacy with the ability to use and/or quickly learn computer programs including Microsoft Office. Ability to multi-task in a high-volume and dynamic atmosphere. Ability to communicate and work efficiently with patients, co-workers, and providers. Must be dependable, reliable, and punctual. Preferred Skills: Preferably one year of experience working in a medical office or healthcare setting, OBGYN a plus. General knowledge of medical terminology and billing is beneficial. Preferred experience working with an electronic medical records system, specifically eClinicalWorks (eCW) a plus. WHY JOIN WOMEN'S CARE? We Offer: Competitive compensation package Health, dental, and vision benefits Paid time off and paid holidays 401k plan An opportunity to make a difference in patients' lives every day! Women's Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of ‘Improving the Health of Women Every Day.' At Women's Care, we CARE about our patients, and we stand by our values. Compassion & Empathy: Treating patients like valued friends and family Accountability: Taking responsibility for our actions and behaviors Respect: Acting respectfully in every interaction Excellence & Quality: Providing the safest, highest quality of care