Patient Access Representative jobs at Women's Care

Job Details 8100_TPA_4602 N Armenia Ave Ste 301 - Tampa, FL 8100_TPA_515 S Kings Ave Ste 1100 - Brandon, FL Full Time Non-Clinical StaffDescription Women's Care, founded in 1998, is a leading women's healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women's Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility. The Patient Access Representative is the first face and voice of Women's Care and is a critical role for the practice. They are the first touchpoint that begins the patient experience, with customer service being at the forefront. The Patient Access Representative collects information for registration of new and/or incoming patients, confirms that we have up-to-date information to ensure a complete and accurate scheduling and billing encounter, and ensures our patient's experience with us is extraordinary. Greet all patients and visitors with a smile in a prompt and courteous manner. Obtain and confirm patient demographics and update patient profile, including proper patient identification according to the Women's Care patient identification policy. Collect payment and/or assist patient with billing concern while ensuring practices meet time of service collection expectations and goals. Scan insurance card, ID, and other pertinent information into EMR system (HIPAA compliance, authorizations, medical records, etc.). Set up payment plans for patients unable to pay balances per Women's Care Payment Plan policy. Must have a full understanding of the financial policies and patient forms to be able to clearly answer any questions. Answer a high volume of incoming phone calls and respond to patient emails promptly while in accordance with the Women's Care Values Confirm all unconfirmed appointments for the next business day. Monitor the lobby frequently to ensure no one has been waiting too long and keep patients informed if provider delays occur. May assist patients who are having difficulty with online registration or completion of forms. Schedule or reschedule appointments. May act as a back up to verify patient insurance information and determine possible patient payment responsibility. Verify that all patients have had insurance eligibility and registration completed prior to being seen by the provider. Schedule any follow up appointments upon patient check out. Ensure all appointments in eCW are “checked out” at the end of each day or appropriately updated. Ensure that the lobby and front area are always kept tidy and presentable. And, if necessary, cleaning the waiting room. Demonstrate and embody the Women's Care mission and core values. Compliance with all HIPAA rules, regulations, and guidelines. Other duties as assigned. Qualifications Qualifications: High school diploma or equivalent required. Must have exceptional customer service experience and a true desire to help others while providing a positive patient experience at every encounter. Strong organizational skills required. Must have a customer-centric focus and present themselves in warm, welcoming, and professional demeanor. Strong verbal and written communication skills. Deadline-driven and detail-oriented. High level of computer literacy with the ability to use and/or quickly learn computer programs including Microsoft Office. Ability to multi-task in a high-volume and dynamic atmosphere. Ability to communicate and work efficiently with patients, co-workers, and providers. Must be dependable, reliable, and punctual. Preferred Skills: Preferably one year of experience working in a medical office or healthcare setting, OBGYN a plus. General knowledge of medical terminology and billing is beneficial. Preferred experience working with an electronic medical records system, specifically eClinicalWorks (eCW) a plus. WHY JOIN WOMEN'S CARE? We Offer: Competitive compensation package Health, dental, and vision benefits Paid time off and paid holidays 401k plan An opportunity to make a difference in patients' lives every day! Women's Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of ‘Improving the Health of Women Every Day.' At Women's Care, we CARE about our patients, and we stand by our values. Compassion & Empathy: Treating patients like valued friends and family Accountability: Taking responsibility for our actions and behaviors Respect: Acting respectfully in every interaction Excellence & Quality: Providing the safest, highest quality of care

Job Details 1100_TPA_2818 W Virginia Ave - Tampa, FL Full Time Non-Clinical StaffDescription Women's Care, founded in 1998, is a leading women's healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women's Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility. The Patient Access Representative is the first face and voice of Women's Care and is a critical role for the practice. They are the first touchpoint that begins the patient experience, with customer service being at the forefront. The Patient Access Representative collects information for registration of new and/or incoming patients, confirms that we have up-to-date information to ensure a complete and accurate scheduling and billing encounter, and ensures our patient's experience with us is extraordinary. Greet all patients and visitors with a smile in a prompt and courteous manner. Obtain and confirm patient demographics and update patient profile, including proper patient identification according to the Women's Care patient identification policy. Collect payment and/or assist patient with billing concern while ensuring practices meet time of service collection expectations and goals. Scan insurance card, ID, and other pertinent information into EMR system (HIPAA compliance, authorizations, medical records, etc.). Set up payment plans for patients unable to pay balances per Women's Care Payment Plan policy. Must have a full understanding of the financial policies and patient forms to be able to clearly answer any questions. Answer a high volume of incoming phone calls and respond to patient emails promptly while in accordance with the Women's Care Values Confirm all unconfirmed appointments for the next business day. Monitor the lobby frequently to ensure no one has been waiting too long and keep patients informed if provider delays occur. May assist patients who are having difficulty with online registration or completion of forms. Schedule or reschedule appointments. May act as a back up to verify patient insurance information and determine possible patient payment responsibility. Verify that all patients have had insurance eligibility and registration completed prior to being seen by the provider. Schedule any follow up appointments upon patient check out. Ensure all appointments in eCW are “checked out” at the end of each day or appropriately updated. Ensure that the lobby and front area are always kept tidy and presentable. And, if necessary, cleaning the waiting room. Demonstrate and embody the Women's Care mission and core values. Compliance with all HIPAA rules, regulations, and guidelines. Other duties as assigned. Qualifications Qualifications: High school diploma or equivalent required. Must have exceptional customer service experience and a true desire to help others while providing a positive patient experience at every encounter. Strong organizational skills required. Must have a customer-centric focus and present themselves in warm, welcoming, and professional demeanor. Strong verbal and written communication skills. Deadline-driven and detail-oriented. High level of computer literacy with the ability to use and/or quickly learn computer programs including Microsoft Office. Ability to multi-task in a high-volume and dynamic atmosphere. Ability to communicate and work efficiently with patients, co-workers, and providers. Must be dependable, reliable, and punctual. Preferred Skills: Preferably one year of experience working in a medical office or healthcare setting, OBGYN a plus. General knowledge of medical terminology and billing is beneficial. Preferred experience working with an electronic medical records system, specifically eClinicalWorks (eCW) a plus. WHY JOIN WOMEN'S CARE? We Offer: Competitive compensation package Health, dental, and vision benefits Paid time off and paid holidays 401k plan An opportunity to make a difference in patients' lives every day! Women's Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of ‘Improving the Health of Women Every Day.' At Women's Care, we CARE about our patients, and we stand by our values. Compassion & Empathy: Treating patients like valued friends and family Accountability: Taking responsibility for our actions and behaviors Respect: Acting respectfully in every interaction Excellence & Quality: Providing the safest, highest quality of care

Job Details 5300_TPA_3331 W. Fletcher Ave. - Tampa, FL Full Time Non-Clinical StaffDescription Women's Care, founded in 1998, is a leading women's healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women's Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility. The Patient Access Representative is the first face and voice of Women's Care and is a critical role for the practice. They are the first touchpoint that begins the patient experience, with customer service being at the forefront. The Patient Access Representative collects information for registration of new and/or incoming patients, confirms that we have up-to-date information to ensure a complete and accurate scheduling and billing encounter, and ensures our patient's experience with us is extraordinary. Greet all patients and visitors with a smile in a prompt and courteous manner. Obtain and confirm patient demographics and update patient profile, including proper patient identification according to the Women's Care patient identification policy. Collect payment and/or assist patient with billing concern while ensuring practices meet time of service collection expectations and goals. Scan insurance card, ID, and other pertinent information into EMR system (HIPAA compliance, authorizations, medical records, etc.). Set up payment plans for patients unable to pay balances per Women's Care Payment Plan policy. Must have a full understanding of the financial policies and patient forms to be able to clearly answer any questions. Answer a high volume of incoming phone calls and respond to patient emails promptly while in accordance with the Women's Care Values Confirm all unconfirmed appointments for the next business day. Monitor the lobby frequently to ensure no one has been waiting too long and keep patients informed if provider delays occur. May assist patients who are having difficulty with online registration or completion of forms. Schedule or reschedule appointments. May act as a back up to verify patient insurance information and determine possible patient payment responsibility. Verify that all patients have had insurance eligibility and registration completed prior to being seen by the provider. Schedule any follow up appointments upon patient check out. Ensure all appointments in eCW are “checked out” at the end of each day or appropriately updated. Ensure that the lobby and front area are always kept tidy and presentable. And, if necessary, cleaning the waiting room. Demonstrate and embody the Women's Care mission and core values. Compliance with all HIPAA rules, regulations, and guidelines. Other duties as assigned. Qualifications Qualifications: High school diploma or equivalent required. Must have exceptional customer service experience and a true desire to help others while providing a positive patient experience at every encounter. Strong organizational skills required. Must have a customer-centric focus and present themselves in warm, welcoming, and professional demeanor. Strong verbal and written communication skills. Deadline-driven and detail-oriented. High level of computer literacy with the ability to use and/or quickly learn computer programs including Microsoft Office. Ability to multi-task in a high-volume and dynamic atmosphere. Ability to communicate and work efficiently with patients, co-workers, and providers. Must be dependable, reliable, and punctual. Preferred Skills: Preferably one year of experience working in a medical office or healthcare setting, OBGYN a plus. General knowledge of medical terminology and billing is beneficial. Preferred experience working with an electronic medical records system, specifically eClinicalWorks (eCW) a plus. WHY JOIN WOMEN'S CARE? We Offer: Competitive compensation package Health, dental, and vision benefits Paid time off and paid holidays 401k plan An opportunity to make a difference in patients' lives every day! Women's Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of ‘Improving the Health of Women Every Day.' At Women's Care, we CARE about our patients, and we stand by our values. Compassion & Empathy: Treating patients like valued friends and family Accountability: Taking responsibility for our actions and behaviors Respect: Acting respectfully in every interaction Excellence & Quality: Providing the safest, highest quality of care

Job Details 10100_TPA_5985 Silver Falls Run Ste 100 - Bradenton, FL Full Time Non-Clinical StaffDescription Women's Care, founded in 1998, is a leading women's healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women's Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility. The Patient Access Representative is the first face and voice of Women's Care and is a critical role for the practice. They are the first touchpoint that begins the patient experience, with customer service being at the forefront. The Patient Access Representative collects information for registration of new and/or incoming patients, confirms that we have up-to-date information to ensure a complete and accurate scheduling and billing encounter, and ensures our patient's experience with us is extraordinary. Greet all patients and visitors with a smile in a prompt and courteous manner. Obtain and confirm patient demographics and update patient profile, including proper patient identification according to the Women's Care patient identification policy. Collect payment and/or assist patient with billing concern while ensuring practices meet time of service collection expectations and goals. Scan insurance card, ID, and other pertinent information into EMR system (HIPAA compliance, authorizations, medical records, etc.). Set up payment plans for patients unable to pay balances per Women's Care Payment Plan policy. Must have a full understanding of the financial policies and patient forms to be able to clearly answer any questions. Answer a high volume of incoming phone calls and respond to patient emails promptly while in accordance with the Women's Care Values Confirm all unconfirmed appointments for the next business day. Monitor the lobby frequently to ensure no one has been waiting too long and keep patients informed if provider delays occur. May assist patients who are having difficulty with online registration or completion of forms. Schedule or reschedule appointments. May act as a back up to verify patient insurance information and determine possible patient payment responsibility. Verify that all patients have had insurance eligibility and registration completed prior to being seen by the provider. Schedule any follow up appointments upon patient check out. Ensure all appointments in eCW are “checked out” at the end of each day or appropriately updated. Ensure that the lobby and front area are always kept tidy and presentable. And, if necessary, cleaning the waiting room. Demonstrate and embody the Women's Care mission and core values. Compliance with all HIPAA rules, regulations, and guidelines. Other duties as assigned. Qualifications Qualifications: High school diploma or equivalent required. Must have exceptional customer service experience and a true desire to help others while providing a positive patient experience at every encounter. Strong organizational skills required. Must have a customer-centric focus and present themselves in warm, welcoming, and professional demeanor. Strong verbal and written communication skills. Deadline-driven and detail-oriented. High level of computer literacy with the ability to use and/or quickly learn computer programs including Microsoft Office. Ability to multi-task in a high-volume and dynamic atmosphere. Ability to communicate and work efficiently with patients, co-workers, and providers. Must be dependable, reliable, and punctual. Preferred Skills: Preferably one year of experience working in a medical office or healthcare setting, OBGYN a plus. General knowledge of medical terminology and billing is beneficial. Preferred experience working with an electronic medical records system, specifically eClinicalWorks (eCW) a plus. WHY JOIN WOMEN'S CARE? We Offer: Competitive compensation package Health, dental, and vision benefits Paid time off and paid holidays 401k plan An opportunity to make a difference in patients' lives every day! Women's Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of ‘Improving the Health of Women Every Day.' At Women's Care, we CARE about our patients, and we stand by our values. Compassion & Empathy: Treating patients like valued friends and family Accountability: Taking responsibility for our actions and behaviors Respect: Acting respectfully in every interaction Excellence & Quality: Providing the safest, highest quality of care

Job Details 9900_TPA_900 Carillon Pkwy Ste 302 - St. Petersburg, FL Full Time Non-Clinical StaffDescription Women's Care, founded in 1998, is a leading women's healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women's Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility. The Patient Access Representative is the first face and voice of Women's Care and is a critical role for the practice. They are the first touchpoint that begins the patient experience, with customer service being at the forefront. The Patient Access Representative collects information for registration of new and/or incoming patients, confirms that we have up-to-date information to ensure a complete and accurate scheduling and billing encounter, and ensures our patient's experience with us is extraordinary. Greet all patients and visitors with a smile in a prompt and courteous manner. Obtain and confirm patient demographics and update patient profile, including proper patient identification according to the Women's Care patient identification policy. Collect payment and/or assist patient with billing concern while ensuring practices meet time of service collection expectations and goals. Scan insurance card, ID, and other pertinent information into EMR system (HIPAA compliance, authorizations, medical records, etc.). Set up payment plans for patients unable to pay balances per Women's Care Payment Plan policy. Must have a full understanding of the financial policies and patient forms to be able to clearly answer any questions. Answer a high volume of incoming phone calls and respond to patient emails promptly while in accordance with the Women's Care Values Confirm all unconfirmed appointments for the next business day. Monitor the lobby frequently to ensure no one has been waiting too long and keep patients informed if provider delays occur. May assist patients who are having difficulty with online registration or completion of forms. Schedule or reschedule appointments. May act as a back up to verify patient insurance information and determine possible patient payment responsibility. Verify that all patients have had insurance eligibility and registration completed prior to being seen by the provider. Schedule any follow up appointments upon patient check out. Ensure all appointments in eCW are “checked out” at the end of each day or appropriately updated. Ensure that the lobby and front area are always kept tidy and presentable. And, if necessary, cleaning the waiting room. Demonstrate and embody the Women's Care mission and core values. Compliance with all HIPAA rules, regulations, and guidelines. Other duties as assigned. Qualifications Qualifications: High school diploma or equivalent required. Must have exceptional customer service experience and a true desire to help others while providing a positive patient experience at every encounter. Strong organizational skills required. Must have a customer-centric focus and present themselves in warm, welcoming, and professional demeanor. Strong verbal and written communication skills. Deadline-driven and detail-oriented. High level of computer literacy with the ability to use and/or quickly learn computer programs including Microsoft Office. Ability to multi-task in a high-volume and dynamic atmosphere. Ability to communicate and work efficiently with patients, co-workers, and providers. Must be dependable, reliable, and punctual. Preferred Skills: Preferably one year of experience working in a medical office or healthcare setting, OBGYN a plus. General knowledge of medical terminology and billing is beneficial. Preferred experience working with an electronic medical records system, specifically eClinicalWorks (eCW) a plus. WHY JOIN WOMEN'S CARE? We Offer: Competitive compensation package Health, dental, and vision benefits Paid time off and paid holidays 401k plan An opportunity to make a difference in patients' lives every day! Women's Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of ‘Improving the Health of Women Every Day.' At Women's Care, we CARE about our patients, and we stand by our values. Compassion & Empathy: Treating patients like valued friends and family Accountability: Taking responsibility for our actions and behaviors Respect: Acting respectfully in every interaction Excellence & Quality: Providing the safest, highest quality of care

Job Details 5700_ORL_100 N Edinburgh Dr Ste 200 - Winter Park, FL Full Time Non-Clinical StaffDescription Women's Care, founded in 1998, is a leading women's healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women's Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility. The Patient Access Representative is the first face and voice of Women's Care and is a critical role for the practice. They are the first touchpoint that begins the patient experience, with customer service being at the forefront. The Patient Access Representative collects information for registration of new and/or incoming patients, confirms that we have up-to-date information to ensure a complete and accurate scheduling and billing encounter, and ensures our patient's experience with us is extraordinary. Greet all patients and visitors with a smile in a prompt and courteous manner. Obtain and confirm patient demographics and update patient profile, including proper patient identification according to the Women's Care patient identification policy. Collect payment and/or assist patient with billing concern while ensuring practices meet time of service collection expectations and goals. Scan insurance card, ID, and other pertinent information into EMR system (HIPAA compliance, authorizations, medical records, etc.). Set up payment plans for patients unable to pay balances per Women's Care Payment Plan policy. Must have a full understanding of the financial policies and patient forms to be able to clearly answer any questions. Answer a high volume of incoming phone calls and respond to patient emails promptly while in accordance with the Women's Care Values Confirm all unconfirmed appointments for the next business day. Monitor the lobby frequently to ensure no one has been waiting too long and keep patients informed if provider delays occur. May assist patients who are having difficulty with online registration or completion of forms. Schedule or reschedule appointments. May act as a back up to verify patient insurance information and determine possible patient payment responsibility. Verify that all patients have had insurance eligibility and registration completed prior to being seen by the provider. Schedule any follow up appointments upon patient check out. Ensure all appointments in eCW are “checked out” at the end of each day or appropriately updated. Ensure that the lobby and front area are always kept tidy and presentable. And, if necessary, cleaning the waiting room. Demonstrate and embody the Women's Care mission and core values. Compliance with all HIPAA rules, regulations, and guidelines. Other duties as assigned. Qualifications Qualifications: High school diploma or equivalent required. Must have exceptional customer service experience and a true desire to help others while providing a positive patient experience at every encounter. Strong organizational skills required. Must have a customer-centric focus and present themselves in warm, welcoming, and professional demeanor. Strong verbal and written communication skills. Deadline-driven and detail-oriented. High level of computer literacy with the ability to use and/or quickly learn computer programs including Microsoft Office. Ability to multi-task in a high-volume and dynamic atmosphere. Ability to communicate and work efficiently with patients, co-workers, and providers. Must be dependable, reliable, and punctual. Preferred Skills: Preferably one year of experience working in a medical office or healthcare setting, OBGYN a plus. General knowledge of medical terminology and billing is beneficial. Preferred experience working with an electronic medical records system, specifically eClinicalWorks (eCW) a plus. WHY JOIN WOMEN'S CARE? We Offer: Competitive compensation package Health, dental, and vision benefits Paid time off and paid holidays 401k plan An opportunity to make a difference in patients' lives every day! Women's Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of ‘Improving the Health of Women Every Day.' At Women's Care, we CARE about our patients, and we stand by our values. Compassion & Empathy: Treating patients like valued friends and family Accountability: Taking responsibility for our actions and behaviors Respect: Acting respectfully in every interaction Excellence & Quality: Providing the safest, highest quality of care

Job Details 2500_TPA_1840 Mease Dr Ste 110 - Safety Harbor, FL Full Time Non-Clinical StaffDescription Women's Care, founded in 1998, is a leading women's healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women's Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility. The Patient Access Representative is the first face our patients see as the enter our clinics. With customer service being at the forefront of this role, the Patient Access Representative collects information for registration of new and incoming patients. This makes it a very engaging role on our team. We work Monday-Friday, no weekends! Greet all patients and visitors; guide them to appropriate areas as needed. Obtain and confirm patient demographics and update patient profile. Collect payment and/or assist patient with minor billing concerns. Scan pertinent information into EMR system (HIPAA compliance, authorizations, medical records, etc.). Respond to non-medical patient emails and phone calls. Demonstrate and embody the Women's Care mission and core values. Compliance with all HIPAA rules, regulations, and guidelines. Other duties as assigned. Qualifications Qualifications: High school diploma or equivalent required. Preferably one year of experience working in a medical office or healthcare setting, OBGYN a plus. General knowledge of medical terminology is ideal. Preferred experience working with an electronic medical records system, eCW a plus. Strong verbal and written communication skills. Deadline-driven and detail-oriented. Ability to multi-task in a high-volume and dynamic atmosphere. Ability to communicate and work efficiently with patients, co-workers, and providers. Must be dependable, reliable, and punctual. WHY JOIN WOMEN'S CARE? We Offer: Competitive compensation package Health, dental, and vision benefits Paid time off and paid holidays 401k plan An opportunity to make a difference in patients' lives every day! Women's Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of ‘Improving the Health of Women Every Day.' At Women's Care, we CARE about our patients, and we stand by our values. Compassion & Empathy: Treating patients like valued friends and family Accountability: Taking responsibility for our actions and behaviors Respect: Acting respectfully in every interaction Excellence & Quality: Providing the safest, highest quality of care

Job Details Palm Harbor Office - Palm Harbor, FL $15.50 - $15.50 HourlyDescription Children's Medical Center is a busy general pediatric office that has serviced our communities for over 27 years. We have 4 locations and offer great benefits including paid time off, health, dental, vision, life, and long and short-term disability insurance. We also offer 401K and profit sharing after one year of service and opportunities to grow within the organization. We are looking for a team member who can serve in a full-time Centralized Scheduling position. The Centralized Scheduler Creates a positive first impression of the practice in greeting patients and other callers. Quickly and accurately directs callers to the appropriate department/person. Schedules patient appointments according to practice protocols and obtains the necessary information for new and established patients. Essential Position Functions: Answers the telephone in a warm, friendly manner. Quickly determines the nature of the telephone call. Gathers and documents complete and accurate insurance information prior to scheduling appointments. Notifies patients of balances due prior to appointment. Collects patient balances due according to practice protocol. Directs urgent calls to the triage staff and ensures that action is taken. Takes accurate and concise messages according to practice protocols and directs patient clinical calls to the designated staff member. Directs billing calls to the appropriate billing staff member. Directs provider calls to appropriate staff members. Directs patient complaints or compliments to the appropriate member of the Leadership Team. Directs all other callers to whom they are calling. Obtains accurate and complete information for call types and forwards the to the proper person/department. Utilizes telephone courtesies on all telephone interactions, including placing callers on hold or directing them to voicemail. Accurately enters complete new patient information in the computer/scheduling program prior to scheduling appointment. Accurately updates established patient information in the computer/scheduling program. Obtains all insurance information for patient appointments according to practice protocols. Schedules patient appointments accurately according to individual provider's scheduling template and follows practice protocols regarding approval for exceptions/add-ons. Makes every effort to determine accurate reason for patient's appointment in order to schedule the correct amount of time needed. Accurately obtains tracking information for new patient calls according to practice protocols. Prospectively informs all new patients and established patients about the practice's payment at the time of service policy. Correctly cancels and reschedules appointments as needed and documents in the patient chart according to practice protocols. Addresses patient portal tasks according to practice protocols. Directs patient to the patient portal or Phreesia to update or complete necessary patient forms. Maintains patient confidentiality. Always maintains professionalism. Qualifications High School education or GED equivalent. Possess strong oral and written communication skills. Proficient in Microsoft Outlook, computer knowledge to navigate internet websites such as Availity, etc. Possess accurate data entry skills. Compensation is competitive and based on experience, qualifications, and other factors We are an Equal Opportunity Employer / Drug-Free Workplace To apply please visit npcmc.com and navigate to "about us" and "careers" .

Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates to join our team as Patient Balance Representative. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else. SUMMARY The Patient Balance AR Representative is responsible for working patient balances in a timely and effective manner while maintaining accuracy and productivity levels. The person in this role must be comfortable with explaining the medical billing processes to patients, reconciling data required for financial reporting and collections. Additional duties may be assigned to persons employed in the Patient Balance AR Representative position. ESSENTIAL DUTIES AND RESPONSIBILITIES Review accounts to understand why there is a balance owed. Communicate with patients to explain balances and collect on owed balances. Analyze and report on patient balances. Process credit card payments and set up payment plans. Monitor and immediately report to management any trending patient balance issue. May perform duties or special projects as required or as assigned by management. KNOWLEDGE, SKILLS, AND ABILITIES Excellent knowledge and abilities in medical billing, including extensive knowledge of medical terminology, CPT coding, and how to read and interpret EOB's. Excellent organizational, customer service, and communication skills. Related computer experience and working knowledge of Microsoft Office, Word, and Excel. Extremely accurate keyboard ability and attention to detail. Working knowledge of office equipment. Ability to also communicate and perform tasks in Spanish as well as English - preferred. Ability to practice confidentiality and follow HIPAA regulation with patient information. Good time management skills. Ability to deal effectively and professionally with all internal and external customers. PROFESSIONALISM Project a professional manner and image, including proper workplace attire and grooming standards; exhibit professional conduct at all times. Adhere to ethical principles and core ADCS values. Treat all patients and staff with respect, compassion, and empathy, recognizing and respecting cultural diversity. Demonstrate initiative and responsibility for actions. Work independently while maintaining an effective team member mentality. Maintain a strong record for attendance and punctuality in arriving at work. EDUCATION REQUIRED High school diploma or equivalent - required EXPERIENCE REQUIRED Minimum one year of experience in a medical billing office setting with knowledge of medical terminology, CPT coding, and how to read and interpret EOBs required. Previous experience with NextGen - preferred. Spanish fluency preferred-position supports Spanish-speaking patients ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.

Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates with exceptional customer service and clinical skills to join our team as a Medical Receptionist. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else. We offer a competitive compensation and benefits package, including: Incentive plans with additional earning opportunity up to an additional $2 more per hour! Career advancement opportunities Paid holidays, vacation, floating holiday, AND personal time off Benefits packages, including medical, dental, STD, LTD, Life, and other voluntary benefit offerings (for employees working 30+ hours per week) Up to 40% off products and cosmetic procedures 401(k) matching Duties include but are not limited to: Facilitating the efficient and timely entry of the patient to the office setting; Greeting all patients in a professional manner; Handing out appropriate literature and information & forms to be filled out by patient; checking for accuracy and completion; Copying insurance ID cards and driver's licenses as well as several other general office activities related to medical practice. This person will also support the front office business administrators, and the Office Manager, in various operations areas and tasks. This person will be responsible for pulling and filing patient records; some telephone communication with patients; new patient chart set-up; other duties as assigned by the Office Manager. Other duties may include: Screening patients and employees daily upon entry Checking patients In and Out Rooming patients and keeping social distancing guidelines Wearing proper Personal Protective Equipment (PPE) Sanitizing and cleaning respective areas as needed Requirements include: High School level education Knowledge of medical terminology, medical computer programs and insurance policies preferred Type 40 wpm Proficiency in Word and Excel are required The position requires someone who is personable, dependable, and responsible, with excellent organizational as well as verbal and written communication skills Must have a positive attitude with impeccable customer service skills ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.

Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates with exceptional customer service and clinical skills to join our team as a Medical Receptionist. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else. We offer a competitive compensation and benefits package, including: Incentive plans with additional earning opportunity up to an additional $2 more per hour! Career advancement opportunities Paid holidays, vacation, floating holiday, AND personal time off Benefits packages, including medical, dental, STD, LTD, Life, and other voluntary benefit offerings (for employees working 30+ hours per week) Up to 40% off products and cosmetic procedures 401(k) matching Duties include but are not limited to: Facilitating the efficient and timely entry of the patient to the office setting; Greeting all patients in a professional manner; Handing out appropriate literature and information & forms to be filled out by patient; checking for accuracy and completion; Copying insurance ID cards and driver's licenses as well as several other general office activities related to medical practice. This person will also support the front office business administrators, and the Office Manager, in various operations areas and tasks. This person will be responsible for pulling and filing patient records; some telephone communication with patients; new patient chart set-up; other duties as assigned by the Office Manager. Other duties may include: Screening patients and employees daily upon entry Checking patients In and Out Rooming patients and keeping social distancing guidelines Wearing proper Personal Protective Equipment (PPE) Sanitizing and cleaning respective areas as needed Requirements include: High School level education Knowledge of medical terminology, medical computer programs and insurance policies preferred Type 40 wpm Proficiency in Word and Excel are required The position requires someone who is personable, dependable, and responsible, with excellent organizational as well as verbal and written communication skills Must have a positive attitude with impeccable customer service skills ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.

Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates with exceptional customer service and clinical skills to join our team as a Medical Receptionist Part Time. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else. We offer a competitive compensation and benefits package, including: Incentive plans with additional earning opportunity up to an additional $2 more per hour! Career advancement opportunities Paid holidays, vacation, floating holiday, AND personal time off Benefits packages, including medical, dental, STD, LTD, Life, and other voluntary benefit offerings (for employees working 30+ hours per week) Up to 40% off products and cosmetic procedures 401(k) matching Duties include but are not limited to: Facilitating the efficient and timely entry of the patient to the office setting; Greeting all patients in a professional manner; Handing out appropriate literature and information & forms to be filled out by patient; checking for accuracy and completion; Copying insurance ID cards and driver's licenses as well as several other general office activities related to medical practice. This person will also support the front office business administrators, and the Office Manager, in various operations areas and tasks. This person will be responsible for pulling and filing patient records; some telephone communication with patients; new patient chart set-up; other duties as assigned by the Office Manager. Other duties may include: Screening patients and employees daily upon entry Checking patients In and Out Rooming patients and keeping social distancing guidelines Wearing proper Personal Protective Equipment (PPE) Sanitizing and cleaning respective areas as needed Requirements include: High School level education Knowledge of medical terminology, medical computer programs and insurance policies preferred Type 40 wpm Proficiency in Word and Excel are required The position requires someone who is personable, dependable, and responsible, with excellent organizational as well as verbal and written communication skills Must have a positive attitude with impeccable customer service skills ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.

Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates with exceptional customer service and clinical skills to join our team as a Medical Receptionist. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else. We offer a competitive compensation and benefits package, including: Incentive plans with additional earning opportunity up to an additional $2 more per hour! Career advancement opportunities Paid holidays, vacation, floating holiday, AND personal time off Benefits packages, including medical, dental, STD, LTD, Life, and other voluntary benefit offerings (for employees working 30+ hours per week) Up to 40% off products and cosmetic procedures 401(k) matching Duties include but are not limited to: Facilitating the efficient and timely entry of the patient to the office setting; Greeting all patients in a professional manner; Handing out appropriate literature and information & forms to be filled out by patient; checking for accuracy and completion; Copying insurance ID cards and driver's licenses as well as several other general office activities related to medical practice. This person will also support the front office business administrators, and the Office Manager, in various operations areas and tasks. This person will be responsible for pulling and filing patient records; some telephone communication with patients; new patient chart set-up; other duties as assigned by the Office Manager. Other duties may include: Screening patients and employees daily upon entry Checking patients In and Out Rooming patients and keeping social distancing guidelines Wearing proper Personal Protective Equipment (PPE) Sanitizing and cleaning respective areas as needed Requirements include: High School level education Knowledge of medical terminology, medical computer programs and insurance policies preferred Type 40 wpm Proficiency in Word and Excel are required The position requires someone who is personable, dependable, and responsible, with excellent organizational as well as verbal and written communication skills Must have a positive attitude with impeccable customer service skills ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.

Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates with exceptional customer service and clinical skills to join our team as a Medical Receptionist. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else. We offer a competitive compensation and benefits package, including: Incentive plans with additional earning opportunity up to an additional $2 more per hour! Career advancement opportunities Paid holidays, vacation, floating holiday, AND personal time off Benefits packages, including medical, dental, STD, LTD, Life, and other voluntary benefit offerings (for employees working 30+ hours per week) Up to 40% off products and cosmetic procedures 401(k) matching Duties include but are not limited to: Facilitating the efficient and timely entry of the patient to the office setting; Greeting all patients in a professional manner; Handing out appropriate literature and information & forms to be filled out by patient; checking for accuracy and completion; Copying insurance ID cards and driver's licenses as well as several other general office activities related to medical practice. This person will also support the front office business administrators, and the Office Manager, in various operations areas and tasks. This person will be responsible for pulling and filing patient records; some telephone communication with patients; new patient chart set-up; other duties as assigned by the Office Manager. Other duties may include: Screening patients and employees daily upon entry Checking patients In and Out Rooming patients and keeping social distancing guidelines Wearing proper Personal Protective Equipment (PPE) Sanitizing and cleaning respective areas as needed Requirements include: High School level education Knowledge of medical terminology, medical computer programs and insurance policies preferred Type 40 wpm Proficiency in Word and Excel are required The position requires someone who is personable, dependable, and responsible, with excellent organizational as well as verbal and written communication skills Must have a positive attitude with impeccable customer service skills ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.

Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates with exceptional customer service and clinical skills to join our team as a Medical Receptionist Part Time. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else. We offer a competitive compensation and benefits package, including: Incentive plans with additional earning opportunity up to an additional $2 more per hour! Career advancement opportunities Paid holidays, vacation, floating holiday, AND personal time off Benefits packages, including medical, dental, STD, LTD, Life, and other voluntary benefit offerings (for employees working 30+ hours per week) Up to 40% off products and cosmetic procedures 401(k) matching Duties include but are not limited to: Facilitating the efficient and timely entry of the patient to the office setting; Greeting all patients in a professional manner; Handing out appropriate literature and information & forms to be filled out by patient; checking for accuracy and completion; Copying insurance ID cards and driver's licenses as well as several other general office activities related to medical practice. This person will also support the front office business administrators, and the Office Manager, in various operations areas and tasks. This person will be responsible for pulling and filing patient records; some telephone communication with patients; new patient chart set-up; other duties as assigned by the Office Manager. Other duties may include: Screening patients and employees daily upon entry Checking patients In and Out Rooming patients and keeping social distancing guidelines Wearing proper Personal Protective Equipment (PPE) Sanitizing and cleaning respective areas as needed Requirements include: High School level education Knowledge of medical terminology, medical computer programs and insurance policies preferred Type 40 wpm Proficiency in Word and Excel are required The position requires someone who is personable, dependable, and responsible, with excellent organizational as well as verbal and written communication skills Must have a positive attitude with impeccable customer service skills ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.

Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates with exceptional customer service and clinical skills to join our team as a Medical Receptionist. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else. We offer a competitive compensation and benefits package, including: Incentive plans with additional earning opportunity up to an additional $2 more per hour! Career advancement opportunities Paid holidays, vacation, floating holiday, AND personal time off Benefits packages, including medical, dental, STD, LTD, Life, and other voluntary benefit offerings (for employees working 30+ hours per week) Up to 40% off products and cosmetic procedures 401(k) matching Duties include but are not limited to: Facilitating the efficient and timely entry of the patient to the office setting; Greeting all patients in a professional manner; Handing out appropriate literature and information & forms to be filled out by patient; checking for accuracy and completion; Copying insurance ID cards and driver's licenses as well as several other general office activities related to medical practice. This person will also support the front office business administrators, and the Office Manager, in various operations areas and tasks. This person will be responsible for pulling and filing patient records; some telephone communication with patients; new patient chart set-up; other duties as assigned by the Office Manager. Other duties may include: Screening patients and employees daily upon entry Checking patients In and Out Rooming patients and keeping social distancing guidelines Wearing proper Personal Protective Equipment (PPE) Sanitizing and cleaning respective areas as needed Requirements include: High School level education Knowledge of medical terminology, medical computer programs and insurance policies preferred Type 40 wpm Proficiency in Word and Excel are required The position requires someone who is personable, dependable, and responsible, with excellent organizational as well as verbal and written communication skills Must have a positive attitude with impeccable customer service skills ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.

Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates with exceptional customer service and clinical skills to join our team as a Medical Receptionist. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else. We offer a competitive compensation and benefits package, including: Incentive plans with additional earning opportunity up to an additional $2 more per hour! Career advancement opportunities Paid holidays, vacation, floating holiday, AND personal time off Benefits packages, including medical, dental, STD, LTD, Life, and other voluntary benefit offerings (for employees working 30+ hours per week) Up to 40% off products and cosmetic procedures 401(k) matching Duties include but are not limited to: Facilitating the efficient and timely entry of the patient to the office setting; Greeting all patients in a professional manner; Handing out appropriate literature and information & forms to be filled out by patient; checking for accuracy and completion; Copying insurance ID cards and driver's licenses as well as several other general office activities related to medical practice. This person will also support the front office business administrators, and the Office Manager, in various operations areas and tasks. This person will be responsible for pulling and filing patient records; some telephone communication with patients; new patient chart set-up; other duties as assigned by the Office Manager. Other duties may include: Screening patients and employees daily upon entry Checking patients In and Out Rooming patients and keeping social distancing guidelines Wearing proper Personal Protective Equipment (PPE) Sanitizing and cleaning respective areas as needed Requirements include: High School level education Knowledge of medical terminology, medical computer programs and insurance policies preferred Type 40 wpm Proficiency in Word and Excel are required The position requires someone who is personable, dependable, and responsible, with excellent organizational as well as verbal and written communication skills Must have a positive attitude with impeccable customer service skills ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.

Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates with exceptional customer service and clinical skills to join our team as a Medical Receptionist. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else. We offer a competitive compensation and benefits package, including: Incentive plans with additional earning opportunity up to an additional $2 more per hour! Career advancement opportunities Paid holidays, vacation, floating holiday, AND personal time off Benefits packages, including medical, dental, STD, LTD, Life, and other voluntary benefit offerings (for employees working 30+ hours per week) Up to 40% off products and cosmetic procedures 401(k) matching Duties include but are not limited to: Facilitating the efficient and timely entry of the patient to the office setting; Greeting all patients in a professional manner; Handing out appropriate literature and information & forms to be filled out by patient; checking for accuracy and completion; Copying insurance ID cards and driver's licenses as well as several other general office activities related to medical practice. This person will also support the front office business administrators, and the Office Manager, in various operations areas and tasks. This person will be responsible for pulling and filing patient records; some telephone communication with patients; new patient chart set-up; other duties as assigned by the Office Manager. Other duties may include: Screening patients and employees daily upon entry Checking patients In and Out Rooming patients and keeping social distancing guidelines Wearing proper Personal Protective Equipment (PPE) Sanitizing and cleaning respective areas as needed Requirements include: High School level education Knowledge of medical terminology, medical computer programs and insurance policies preferred Type 40 wpm Proficiency in Word and Excel are required The position requires someone who is personable, dependable, and responsible, with excellent organizational as well as verbal and written communication skills Must have a positive attitude with impeccable customer service skills ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.

Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates with exceptional customer service and clinical skills to join our team as a Medical Receptionist. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else. We offer a competitive compensation and benefits package, including: Incentive plans with additional earning opportunity up to an additional $2 more per hour! Career advancement opportunities Paid holidays, vacation, floating holiday, AND personal time off Benefits packages, including medical, dental, STD, LTD, Life, and other voluntary benefit offerings (for employees working 30+ hours per week) Up to 40% off products and cosmetic procedures 401(k) matching Duties include but are not limited to: Facilitating the efficient and timely entry of the patient to the office setting; Greeting all patients in a professional manner; Handing out appropriate literature and information & forms to be filled out by patient; checking for accuracy and completion; Copying insurance ID cards and driver's licenses as well as several other general office activities related to medical practice. This person will also support the front office business administrators, and the Office Manager, in various operations areas and tasks. This person will be responsible for pulling and filing patient records; some telephone communication with patients; new patient chart set-up; other duties as assigned by the Office Manager. Other duties may include: Screening patients and employees daily upon entry Checking patients In and Out Rooming patients and keeping social distancing guidelines Wearing proper Personal Protective Equipment (PPE) Sanitizing and cleaning respective areas as needed Requirements include: High School level education Knowledge of medical terminology, medical computer programs and insurance policies preferred Type 40 wpm Proficiency in Word and Excel are required The position requires someone who is personable, dependable, and responsible, with excellent organizational as well as verbal and written communication skills Must have a positive attitude with impeccable customer service skills ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.