WOOD Partners jobs in Worcester, MA

Division: Marketing & Communications Department: Communications Reports to: Director of Communications Status: Exempt / Officer Officer: VP Grade: 11 Salary Range: $66,699 - $141,734 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Hybrid - Springfield, MA or Hartford, CT Purpose/Objective: The Senior Communications Manager is responsible for supporting public relations (PR), organic social media, crisis and employee communications with a special emphasis on PR and media relations to drive growth, advance the bank's strategic priorities, strengthen the bank's reputation, build the bank's brand and enhance the client experience and bank's workplace culture. The role collaborates cross-functionally to develop and deliver measurable results through comprehensive, data-driven, high-impact communications programs that support business areas, regions and the overall company. Key Accountabilities: Lead and execute PR strategies and tactics across target markets to drive growth, advance corporate and regional strategic priorities, strengthen the bank's reputation, build the bank's brand awareness. Create persuasive content to support ongoing storytelling efforts through the production of consistent messaging and brand voice, including, but not limited to: news releases, talking points, FAQs, media pitches, reputation award submissions, memos, bylined articles, social media content and other content. Support management of both short- and long-term strategic planning for external communications channels, ensuring alignment with business objectives. Proactively develop and maintain strong working relationships with relevant media outlets (traditional media, trade media, etc.) including reporters, producers, assignment editors, editors, etc. to support editorial storytelling across channels. Serve as trusted communications partner to Regional Presidents, as well as other leaders and internal stakeholders, on messaging, PR and media relations and issues management, ensuring PR efforts align with business objectives. Execute a comprehensive reputation awards strategy to secure third-party validation and recognition for the leadership of the bank and its leaders. Leverage relationships and partnerships with external stakeholders (i.e. sponsorships, chambers, select clients and third-party vendors) to maximize positive reputational outcomes. Manage team workflows/project management, collaboration, timelines, and deliverables to ensure all projects are delivered on-time and within scope. Responsible for regular cadence of reporting and analysis on metrics associated with external communications efforts and strategic recommendations resulting from the data. Mentor and support junior team members, fostering professional development and enhancing team capability across PR, media engagement, and campaign execution. Coordinate special projects, meetings and assist with other duties as assigned. Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties. Education: Bachelor's degree in public relations, journalism or communications or related field. Master's degree in public relations, business administration, communications or related field is a plus. Experience: 6-8 years of experience in public relations (in-house preferred), corporate communications or journalism. Experience in the financial services industry and/or as a member of a media outlet is a plus. Skills & Knowledge: Exceptional capabilities in PR, reputation management and crisis communications with a special emphasis on media relations and proficiency in social media. Exceptional writing, editing, verbal communications skills with strong attention to detail and ability to find/draft stories to amplify a brand that are persuasive, engaging, and newsworthy. Demonstrated reportorial and news-first mindset is a plus. Demonstrated interpersonal skills with a proven ability to effectively engage external and internal stakeholders - as confident counseling senior leaders and partners as managing top-tier reporters. Resourceful, highly organized, proactive self-starter with solid judgment and an entrepreneurial spirit who thrives working independently and as part of a team. Capable of managing multiple projects simultaneously with ability to reprioritize and quickly change gears in a fast-paced environment to meet tight deadlines, while being comfortable with occasional ambiguity. Strategic thinker who is hands-on and willing to roll up their sleeves and do the work to support the broader Communications team as needed. Desire and flexibility to travel as needed across the bank's markets. We endeavor to make this site accessible to any and all users. Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at ********************.

(TCB) Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive. Position Description: The Facilities Administrative Coordinator will be based in the Boston Corporate office and will have the responsibility for providing direct comprehensive support to the Director of Facilities & Maintenance on various tasks as assigned. S/he must be able to interact both with TCB team members and residents and communicate effectively using sound judgment and maintaining confidential information. S/he must demonstrate independence and initiative as well as an enthusiasm for the Organization s mission. S/he will support the facilities and maintenance department in best achieving TCB s strategic plan, in striving to be the management company of choice and in growing the size and strength of our portfolio. This position also serves as a member of the Risk & Safety, and the Sustainability Committee for the organization. Essential Functions: Administrative and organizational management of multiple due dates and reporting deadlines including NSPIRE inspections with direct responsibility of uploading pertinent data as required within specified deadlines Preparation and presentation of reports, statistical graphs & charts, presentations and other materials for meetings and correspondence Assist the Director of Facilities in needed support related to facilities tracking and initiatives which include Work Order metrics, new vendor set up procedures, Building Information database and Utility Use data compliance and benchmarking as required including Data Aggregation, Report Running & Distribution, setting up new properties with YES and tracking deadlines Execute general clerical duties, including but not limited to photocopying, faxing, scanning, mailing, and filing, maintenance of files, both hard copies and electronic filing system, distribution, and management of incoming mail, uniforms and other materials Answer vendor emails requesting specific information or data used to provide analysis, reports and proposals Prepare and send out Request for Proposals (RFP) for vendor bids and projects as needed Support tracking of Project Manager role projects and deliverables with costs Set up new vendors for Facilities & Maintenance departments Other duties as assigned Knowledge, Skills, and Abilities: Excellent computer skills (experience with MS Office Suite necessary, knowledge of Adobe Pro Suite, and solid PowerPoint skills preferred) and have the ability to operate varied office equipment Ability to organize meetings (contact attendees, prepare agendas, keep minutes, distribute notes, etc. Ability to undertake, balance, and manage multiple simultaneous tasks, requests, and assignments in a poised, organized, and professional manner, with exceptional organizational skills Outstanding customer service skills for working with staff and vendors Excellent interpersonal skills, ability to lead people and get results through others. Must be empathetic and able to manage complaints and concerns from challenging situations Ability to independently create Microsoft Office programs (Word, Excel, Project, PowerPoint, etc.) presentations, correspondence, and reports Demonstrated ability to quickly learn new software programs, processes, skills, and information Must possess the ability to communicate effectively with all levels of management, employees, TCB residents and outside contacts in person, in writing, and in presentations and must have the ability to convey issues and problems clearly both in writing and orally Must be able to work autonomously as well as function as part of a group, and must be comfortable leading/directing small groups as may be required Must be trustworthy, ethical, reliable, and dependable Education & Experience: Prior experience providing Facilities & Maintenance administrative and project management support for a large portfolio Affordable Housing, Property Management or Real Estate experience is strongly preferred. Some knowledge of residential property management or facilities/maintenance is a plus Proven customer service and communication skills or willingness to seek and pursue additional training. Prefer 2 years of higher education associate degree or equivalent Benefits Medical, dental, and vision insurance 12 Paid Holidays & tenure-based PTO accruals Employer contributions to Health Savings Accounts Company paid Life & Disability Insurance 403(b) retirement plan with company match Tax-advantage accounts: commuter/parking, medical & dependent care FSA Hospital & Critical Illness Insurance Confidential, 24/7 Employee Assistance Program Pay range: $55-65k The Community Builders is an equal opportunity employer.

(TCB) Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive. About Community Life Community Life (CL) is The Community Builders (TCB)'s place-based model that uses healthy and stable housing as a platform for connecting our residents to services, community resources and opportunities so they can thrive. By creating programs and building strategic partnerships with residents and local stakeholders, CL helps create pathways to opportunities in early education, economic mobility, youth development, community engagement, voting registration, healthy living, and resident leadership. Position Description: Reporting to the Director of Community Life - New England, the Community Life Service Coordinator (SC) develops and coordinates support services for residents living at Merrick on the Square, Sever Square and the Lofts at LoomWorks. The SC will ensure resident and community success through close work with property management, building and sustaining relationships with local and regional partners, planning programs and other on-site opportunities for residents, and working one-on-one with residents to assist them in achieving their goals. TCB is a recipient of a grant awarded by the Massachusetts Community Health and Healthy Aging Funds (MACHHAF) focused on TCB s Worcester properties to expand permanent supportive housing and Community Life activities, resident leadership, physical and mental health, and youth enrichment. Community Life Service Coordinator role at TCB Build relationships with residents to better understand their needs and aspirations and connect them with local resources and opportunities. Develop strategic partnerships with local service providers; bring programs to the property and Conduct the Community Life Questionnaire Develop an annual Community Success Plan, a strategic work plan that includes strategies, activities and partners necessary to impact CL outcomes Work closely with Permanent Supportive Housing partners to coordinate services and resources for the residents who are also PSH clients and accurately track related activities. Work closely with corporate team to ensure all activities specific to the MACCHAF grant are implemented Conduct new welcome orientations for new residents Create consistent outreach and communication with residents, including monthly newsletters, flyers, telephone calls and door knocking Use of TCB's data collection and analysis systems, CL Connect and Power BI, to document services provided to residents and outcomes achieved Participation and coordination of resident support and resources around housing stabilization issues such as late rent payments, housekeeping and other lease compliance issues Participate in ongoing professional development, at least 12 hours per year that pertain to the CLSC position Recruit and lead volunteers and interns to assist at the properties Attend regular supervision meetings, and site team meetings Other duties and responsibilities as requested Here s what we re looking for Experience building and maintaining effective partnerships and working with social service providers and other organizations Demonstrated management ability and interest in motivating and energizing site staff and partners Demonstrated experience and expertise in using data and evaluations to inform practice and program design Experience engaging, communicating and collaborating with residents of diverse socioeconomic and cultural backgrounds, including in areas relating to housing stabilization and goal-setting Excellent organizational, communication (oral and written), and problem-solving skills Strong personal initiative, attention to detail, and ability to work independently Bachelor s degree, 2+ years of related experience Strong preference for a bilingual Spanish speaker Benefits Medical, dental, and vision insurance 12 Paid Holidays & tenure-based PTO accruals Employer contributions to Health Savings Accounts Company paid Life & Disability Insurance 403(b) retirement plan with company match Tax-advantage accounts: commuter/parking, medical & dependent care FSA Hospital & Critical Illness Insurance Confidential, 24/7 Employee Assistance Program Pay: $55k The Community Builders is an equal opportunity employer.

About The Community Builders TCB Join a growing organization that is strengthening neighborhoods across the nation The Community Builders Inc TCB is one of Americas leading nonprofit real estate developers and owners Our mission is to build and sustain strong communities where all people can thrive Position Description Under the direction of the Community Manager the Service Maintenance Manager SMM is responsible for all the physical operations of the community particularly the preservation and maintenance of the asset preparation of market ready homes and providing ongoing service to the residents The SMM is a working maintenance manager position requiring to lead the maintenance team members and perform hands on work duties A primary role of the SMM is to deliver leadership mentoring and direction to enhance the skills of employees and foster a collaborative and positive work environment in accordance with TCB policies and provide a quality living environment for all residents Located on Tremont Street in the heart of Bostons South End the Historic South End property is a scattered site consisting of 29 historical buildings Essential Functions Provide direction guidance and supervision to all maintenance team members and vendorscontractors at the community Manage and participate in the completion of routine and preventive maintenance work orders and unit turns in a timely manner including scheduling vendor contracted services Review completed work orders and unit turn for quality of work and repair trends to address Provide training to maintenance team to ensure proper performance of their functions and consistency with company policies procedures and safety standards Oversee cleaning painting interiorexterior decorating and maintenance landscaping snow removal replacement of light plumbing electrical work roof repairs appliance evaluation and other repairs Manage preparation and make repairs for REACHQS inspections and audits Participate in financial review with Community Manager on maintenance utility and capital related expenditures to meet budgeted goals and enhance knowledge of operations Complete budgeted capital improvements and manage vendors service contracts HVAC Pest Snow Landscaping etc by developing scope of work managing the competitive bid process and monitoring completion of capital projects and vendor services Manage maintenance shop and inventory to company standards and lead with a safety mindset including wearing appropriate PPEAvailable for weekend work on call rotation and emergency service call duties Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Must be able to remain in a stationary position 50 percent of the time Commutable radius to property Must be able to ascenddescend a ladder Frequently moves equipment weighing up to 50 pounds across sites Constantly works in outdoor weather conditions Knowledge Skills and Abilities Leadership skills and understanding of effective management of personal development and career paths for all employees desired Strong Microsoft Word Excel Outlook and Yardi or other industry software experience required Excellent verbal and written communication skills required Knowledge of Federal Fair Housing Laws & Guidelines a plus Excellent Customer Service skills required Bilingual a plus Education & Experience High School diploma or equivalent required5 years of multi family type operational management experience preferably with a comparable role in multi family experience Experience in training budget development and managing expenses; bid and managing vendors service and general building contractors are essential skills One or more industry Trade certifications Degrees NAHMS CAMT OSHA HVAC ETC required Willingness to get any required certifications within 6 months of hiring to meet any specific sitearea needs Knowledge of all hand and power tools cleaning supplies and protective equipment Benefits Medical dental and vision insurance12 Paid Holidays & tenure based PTO accruals Employer contributions to Health Savings AccountsCompany paid Life & Disability Insurance403b retirement plan with company match Tax advantage accounts commuterparking medical & dependent care FSAHospital & Critical Illness InsuranceConfidential 247 Employee Assistance ProgramPay Range 32 35hourThe Community Builders is an equal opportunity employer

, Inc. Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential. Position Description: Under the direction of the Community Manager, the Assistant Community Manager is responsible for leasing, compliance, maximizing rental income and customer service. This job involves heavy emphasis on operations administration and meeting compliance objectives, resident retention and providing a quality living experience for the residents. Certification in COS and LIHTC strongly preferred. Essential Functions: Assists with daily site operations, keeping open communication with the Community Manager, Resident Specialist, Community Life and Service Maintenance staff regarding issues. Monitors, directs and tracks performance of leasing, retention and re-certifications to meet a 97% physical occupancy goal. Anticipates vacancies and is proactive in attracting new tenants. Prepares re-certifications, leasing applications, verifications, occupancy agreements and reports. Screens applicants to ensure compliance with Tenant Selection Plan, and regulatory requirements. Keeps informed of market conditions and update competitive market analysis quarterly. Enters and codes invoices, posts rents, makes deposits and maintains accurate resident ledgers. Monitors rent balances, collects rents, and sends out late or quit notices as required. Participates in all aspects of managing a property, include: business goals, budgeting, risk management, physical assets, maintenance, compliance, reporting, and personnel management. Oversees office functions, including office hours, filing, computer systems, reports, etc. Inspects property, picks up litter, and reports issues to Service Maintenance Manager. Handles resident issues and concerns, partnering with Community Manager as needed. Inspects market ready units for acceptance to lease and for resident move in. Assists n recruitment, training, supervision and motivation of team members and participates in the preparation of the annual reviews and performance management process. Performs other duties are required. Education & Experience: College degree or 3+ years in a progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required. 2+ years of experience in Property Management, Hotel, Hospitality or Retail required. Industry designations (COS, LIHTC, ARM , etc.) preferred. Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required. Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required. Proven Excellent Customer Service skills required. Benefits Medical, dental, and vision insurance 12 Paid Holidays & tenure-based PTO accruals Employer contributions to Health Savings Accounts Company paid Life & Disability Insurance 403(b) retirement plan with company match Tax-advantage accounts: commuter/parking, medical & dependent care FSA Hospital & Critical Illness Insurance Confidential, 24/7 Employee Assistance Program Pay Rate: $28-35/hour The Community Builders is an equal opportunity employer.

Status: Exempt/Officer Grade: 9E Salary Range: $52,000 - $103,330 Pays base (within the salary range) + commission Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Springfield, MA - 19 Harrison Ave Purpose/Objective: This position is responsible for soliciting and servicing a variety of residential mortgage loans. Interview applicants, collect financial data and documents, and make recommendations regarding the loan products that best meet the borrower's needs. Assist buyers in the purchase process through closing. Key Accountabilities: Develop and expand internal and external referral sources. Work closely with borrower(s) to secure all required information and loan documentation required for underwriting. Submit applications and supporting documentation consistent with all state and federal regulatory and compliance guidelines. Provide ongoing communication and updates to borrower(s) on the status of their loan request. Provide all follow-up documentation as requested by underwriting/processing within a timely manner. Follow up on all conditions to ensure timely loan closings and rates lock expirations are satisfied. Cross-sell other bank products and work with appropriate business partners to deepen banking relationship. Work to meet the credit needs of the communities the Bank serves, including helping low- to moderate-income residents acquire and remain in affordable housing. Cultivate and maintain relationships with branch personnel within lending area. Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties. Must be eligible to be registered in the Nationwide Mortgage Licensing System & Registry for purposes of SAFE Act. Education: Bachelor's degree preferred Experience: Minimum of 5 years' experience in mortgage originations with a well-developed client base Skills & Knowledge: Extensive knowledge of various loan products including: FHA, VA, and Mass Housing and portfolio lending Knowledge of FNMA/FHLMC products and guidelines Extensive knowledge of mortgage application procedures including disclosures, GFE, TIL, HMDA and RESPA requirements Ability to work independently and be self-motivated Effective written and verbal communication skills Excellent sales and consulting skills Strong interpersonal skills Accuracy and attention to detail PC literate (Word, Excel, e-mail and Internet) and ability to access and use online mortgage banking tools (credit bureaus, investor website, etc.) We endeavor to make this site accessible to any and all users. Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at ********************.

(TCB) Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive. Position Description: The Accounts Payable Associate position will be based in the Boston Corporate office and will have responsibility for the following: Essential Functions: Perform procedures needed to generate vendor payments (paper check & electronic) Resolve late fees and unpaid balances shown on incoming utility invoices, particularly for telecommunications vendors. The AP Associate will identify, obtain, and expedite payment of any missing invoices on utility accounts. Actively research past due notifications or disconnection warnings when received from utility providers, and arranging urgent payments as needed with site personnel and the proper Accountant (very occasionally including preparing payments to be made by phone via the Community Builders Treasury Department) Reconciling local and national vendor statements upon receipt (including direct follow up to obtain missing items and resolve apparent payment discrepancies or unapplied checks) Proactive in identifying areas for opportunity and making recommendations to management regarding workflow, process improvements and customer service enhancements Assist Property Management personnel in their efforts to respond to vendor inquires Perform other duties/special projects as they arise Posting approved invoices to open payables several times per day, or as requested by staff, and actively troubleshooting issues with unapproved invoices with site personnel or others Mail checks to vendors and property address when necessary Knowledge, Skills and Abilities: Detail oriented, professional attitude, reliable Ability to convey issues and problems clearly both in writing and orally Capable of working with minimal supervision and perform effectively under tight time deadlines Ability to communicate with co-workers and personnel in an articulate, courteous, and business-like manner at all times Superb customer service skills a must Education & Experience: 1-3 years with full cycle accounts payable experience Experience in Real Estate environment preferred (Yardi/Yardi Energy Solutions experience a plus) Proficient in Excel/Word Benefits Medical, dental, and vision insurance 12 Paid Holidays & tenure-based PTO accruals Employer contributions to Health Savings Accounts Company paid Life & Disability Insurance 403(b) retirement plan with company match Tax-advantage accounts: commuter/parking, medical & dependent care FSA Hospital & Critical Illness Insurance Confidential, 24/7 Employee Assistance Program Salary: $50-55k The Community Builders, Inc. is an equal opportunity employer.

About Waterton Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations. For over 25 years Waterton remains passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. Overall we are a collection of people who strive daily to "find the good and leave it better". Job Summary As a part-time Leasing Specialist, you will sell and renew residential apartment leases, tour the community, follow up with prospective residents, and prepare lease packages. Above all, you will have a strong drive to close the sale, exceed resident expectations by providing exceptional customer service, and build and/or maintain a true sense of community. You are required to work Saturdays. Your Impact and Job Responsibilities * Generate interest in the community by effectively answering questions, conducting tours, following up with prospective residents, and executing sales closing techniques successfully. * Provide exceptional customer service to current and prospective residents. Engage current residents through ongoing programs and events designed to increase satisfaction and minimize turnover. * Ensure leasing office, models, vacant units and common areas meet readiness standards. * Process all rental applications for approval and prepare lease packages, while ensuring resident and customer information is properly documented and protected. * Maintain detailed knowledge of local market and conditions, and assist in developing marketing plans that incorporate advertising, internet, outreach marketing and referrals to increase visibility of the community. What You'll Bring- Desired Skills and Experience * Ability to work well with others in a team environment * Ability to multi-task and adapt in a fast-paced work environment * High school diploma or equivalent * A minimum of one-year of sales or customer service experience is a plus! At Waterton, we recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of benefits including: * Competitive hourly compensation, leasing bonuses, and incentive program participation * Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance * 401K + match * Generous paid time off, volunteer time off, and paid holidays * Industry leading 12 weeks paid parental leave * A commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement * Commitment to job and career advancement Must be a full-time associate to be eligible for benefits Waterton welcomes all. Waterton is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Waterton will consider for employment qualified applicants with arrest and conviction records.

Division: Commercial Department: Mid Mkt/CRE/Business Banking Reports to: SVP, Commercial Team Leader - Mid Mkt/CRE/Business Banking Status: Exempt/Officer Grade: 11 Salary Range: $66,699 - $141,734 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Worcester, MA - 386 Main St Purpose/Objective: Provides support to Relationship Managers (RM) in underwriting as well as monitoring and servicing an existing portfolio of complex loans and borrowing relationships. Continuously evaluates operational and financial performance to maintain portfolio quality and risk rating accuracy. Interacts with customers as well as bank employees to address credit and deposit service related matters in a satisfactory manner. Assists Relationship Managers in all aspects of servicing customers both internally and externally. Key Accountabilities: Portfolio Size/Composition Assists multiple Relationship Manager(s) (RM) with the management of a defined portfolio of existing Middle Market (C&I) customers, and/or Commercial Real Estate (CRE) customers, and/or Business Banking customers with more complex financing needs. Customer borrowing needs of $500M or more and typically $2.5MM-$25MM+ Customers may require specialized knowledge/industry expertise (C&I/CRE/ABL/Healthcare), including a general understanding of borrowing base/formula-followed line of credits May be asked to manage Portfolio Underwriting/Monitoring/Maintenance Completion of underwriting for New Money Requests, Modifications and Annual Reviews for relationships in addition to, periodic file memos/covenant tests, waivers per policy under the direction of the RM as a deal team Takes minutes for deals underwritten that require approval at Management Loan Committee (MLC) Assists RM in the proactive management of the portfolio to ensure early detection of material changes in customer performance and risk rating changes. Ability to prepare Opportunity Memo's under the direction of the RM for new business requests that would be presented to senior lender and senior credit officer. Works with the team to manage all reporting requirements including ongoing tracking via Baker Hill to ensure timely receipt of all financial, collateral, borrowing base, insurance, letter of credit and documentation exception/post-closing information including scanning information into Image Centre Requests Appraisals/Environmental Reports under the direction of the RM Enters Line of Credit advance/pay down requests in SharePoint Ensures completion of CIP Form(s) including any other required Know Your Customer compliance due diligence Ensures satisfactory documentation or maintenance of all insurance requirements within loan documents Assists RM with the approval of all overdrafts as appropriate Ensures Credit File completeness in Image Centre including saving customer financials Performs monthly reviews of borrowing bases and supporting financial documentation including a loan conformity chart to ensure detection of any material changes in customer performance. Compiles and reviews documentation with RMs and updates SharePoint to ensure borrowing availabilities updated on core system. And saves all applicable information in Image Centre Involved in monitoring formula followed lines of credit and respective responsibilities for these types of Provides tracking and acts as liaison for the commercial team on Loan Review exceptions for financials and DLS related items Interfaces with other Banks for participation loans as lead or participant to provide or gather required financial reporting or other relevant information relative to the loan/relationship Credit/Analytical Skills Credit Trained or equivalent level of experience to perform underwriting responsibilities Ability to assess financial performance and risk including identifying ways to mitigate risk to the bank Solid working relationship with commercial lending group to ensure ongoing credit quality of portfolio and interfacing with Senior Credit Officer and Senior Lender for Annual Reviews, Modifications and New Money Requests under the direction of the RM Strong working knowledge of Loan policy and proven ability to adhere to sound risk management/pricing practices as well as to all internal and external credit/regulatory requirements Customer Service/Support Provides excellent customer service Assists RM with customer problem resolution and interfaces with the appropriate internal banking departments Assists RM in call preparation Accompanies RM on calls as appropriate Deal Structuring/Loan Closing Assists RM in loan structuring and term sheet preparation Assists RM in completing Profitability Model Assists RM in the review of loan documentation Assists RM with Loan Closings and post-closing follow up Internal Partner Relationships Interacts with internal partners under the direction of the RM Provides mentorship to Commercial Portfolio Manager I and IIs and Portfolio and Administrative Manager Product Knowledge Solid knowledge of Commercial Credit Products and Services Working with RM and internal partners to develop basic understanding of how to identify cross sell opportunities Networking/Community Involvement Networking at community events with the lending team and meeting Centers of Influence to develop a presence in the Community. Special Projects Assists with special projects as necessary and instructed by RM and/or Team Leader Conducts Archer Testing as appropriate Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties. Education: BS Degree in Business, Accounting or Finance Equivalent financial experience MBA a plus Experience: Minimum of 5+ years of Commercial Credit/Banking and/or related experience Skills & Knowledge: Excellent written and verbal communications skills Ability to present identified issues and recommended solutions to RM/Senior Management as appropriate Ability to multi-task and meet timeframes as directed by the RM/Senior Management Strong computer skills Ability to work as a member of team in a fast-paced environment We endeavor to make this site accessible to any and all users. Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at ********************.

(TCB) Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive. Position Description Under the direction of the Service Maintenance Manager, the Service Technician II is responsible for promptly responding to all service requests, apartment turnover preparation and the preservation and maintenance of the property. This role will have a strong degree of building trades skills and work independently to handle a variety of apartment interior, exterior and the site grounds. The Service Technician II is vital to the successful maintenance of the property, through excellent customer service focus and a positive and productive relationship with other team members. Responsibilities Diagnose and perform repairs for appliances, carpentry, hardware accessories, masonry, painting, as well as basic electrical, plumbing, and HVAC Respond and complete to all service requests and on-call emergencies in a timely and professional manner, as directed by the Community Manager or Service Manager Complete or monitor vendor preventive maintenance task completion for building systems, equipment and components. Prepare and perform repairs to vacant apartments to be ready for new resident move-ins Maintain grounds and common spaces through cleaning, trash management, landscaping, and snow removal. Prepare and make repairs for REAC/HQS inspections and audits. Maintain Maintenance shop and inventory to company standards and work with a safety mindset including wearing appropriate PPE Available for weekend work, on-call rotation and emergency service call duties. Assist Maintenance Supervisor with providing technical guidance to Maintenance Tech I Knowledge, Skills and Abilities Ability to read, write, understand and communicate in English, bilingual skills a plus! Basic skills with computer and hand held devices Knowledge of Federal Fair Housing Laws & Guidelines a plus. Knowledge of all hand and power tools, cleaning supplies, and Personal Protection Equipment (PPE) Valid Driver s License and reliable transportation. Strong attention to detail, organizational, time-management and problem solving skills. Superior customer service skills including the ability to manage difficult customers and/or situations. Physical Demands & Work Environment Occasionally ascends/descends a ladder to service the lights and ceiling fans. Frequently moves equipment weighing up to 50 pounds across sites. Constantly works in outdoor weather conditions. Education & Experience: High School diploma or equivalent required. Trade school or 3 years of progressive responsibility in property management or hospitality Minimum of 3 years of advanced hands-on repair experience in two or more building trades REAC/HQS experience preferred Industry-Trade certifications/Degrees (NAHMS, CAMT, OSHA, HVAC, ETC) preferred Benefits Medical, dental, and vision insurance 12 Paid Holidays & tenure-based PTO accruals Employer contributions to Health Savings Accounts Company paid Life & Disability Insurance 403(b) retirement plan with company match Tax-advantage accounts: commuter/parking, medical & dependent care FSA Hospital & Critical Illness Insurance Confidential, 24/7 Employee Assistance Program Pay Range: $23-27/hour The Community Builders is an equal opportunity employer.

(TCB) Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive. Position Description: The primary purpose of this position is to help ensure on-going affordable housing program(s) compliance and adherence to TCB s Operations policies. The Compliance Specialist assists in and helps lead the preparation and delivery of affordable housing compliance and TCB Operations policies trainings for staff at established properties to help foster staff skill development. The Compliance Specialist has the overall responsibility for compliance monitoring, conducting audits, overseeing reporting and record keeping, assist with audit preparation and audit response close-out as well as training staff. In this role, the Compliance Specialist will work in collaboration with other TCB Operations support functions (training, IT, leasing, etc.) as well as TCB Operations management (SVP, VPO, POM). The Compliance Specialist must be very well versed in affordable housing, including the consideration of marketing needs, and have an excellent in-depth content knowledge and ability to train staff on HUD Multifamily programs, HUD PIH, HOME, IRS Section 42 (LIHTC program), as well as all compliance functions, including but not limited to: eligibility, waiting list processes, citizenship rules, student rules, income, assets, allowances, next available unit rule, vacant unit rules, transfer rules, reasonable accommodations, earned income disallowance, EIV reporting and discrepancy functions, fair housing, limited English proficiency, multiple building project rules, LIHTC credit deferrals, HAP processes, rent schedules and utility allowance processes. Essential Functions: Approve all move-ins and transfers, including market resident rentals, for all properties within the portfolio. Randomly test to ensure approvals are obtained prior to MI, even for sites using third party approvals for tax credit MI s Assist Compliance Manager in coordinating with new LIHTC properties to obtain copies of first year files, review for completeness and arrange for proper electronic and/or off-site storage Review at least monthly for each property supported using Yardi reports and dashboards items that affect program compliance such as the status of vacant units; completed late and outstanding recerts; past due scheduled MI s, Calculate Compliance , etc. Provide guidance and follow up, as needed. Report potential non-Compliance issues to the Compliance Manager, Director of Compliance and appropriate Property Operations staff. Conduct regular desk audits and/or site visits to review a sampling of MI, AR certifications, MO and waitlist activity to help ensure proper use of current forms, that system information matches physical file, documentation is completed, signed and properly stored, etc. Monitor utility allowance to help ensure UA in use is current, actual and review and approve updates that are not dictated by an approved HUD Rent Schedule prior to implementation. Lead the on-going information management and data collection associated with TCB s Key Date Tracker. Assist, as needed, with physical inspections of units, grounds and common areas focusing on curb appeal, marketing, snow & ice removal, landscaping, maintenance shop safety, turnover of vacant units, and community rooms reporting items of concern to Operations management Train site staff, as applicable, in program regulations including but not limited to those of LIHTC, HUD Multifamily, HUD Public Housing, HOME and NSP2 as well as Compliance related TCB policies and procedures Lead the year-end annual reporting process for assigned portfolio and ensure that they are completed properly and submitted on time Conduct internal audits (files and physical) in preparation for state agency, investor, HUD and other program compliance related audits, as needed Assist sites in responding to all audit reports in a timely and complete manner Develop constructive, responsive and diplomatic relationships with state and/or government agencies, investors as well as internal stakeholders of the properties supported Assist, as needed with the completion of the Tenant Selection Plan (TSP), Affirmative Fair Housing Marketing Plan (AFHMP) and Language Assistance Plan (LAP) for established properties as well as any other documents as required Travel Prioritize the need for site visits and schedule accordingly coordinating with input from supervisor Arrive with necessary tools to complete assigned tasks at destination such as use of/access to of computers, forms, templates, on-line training, webinars, etc. Organize and schedule travel booking in advance whenever possible to maximize cost efficiency Be able to arrive independently at specific locations in a timely and cost-efficient manner using internet, maps, GPS, car rental, air travel, etc. Submit employee reimbursement expenses in accordance with TCB s Travel and Expense policies in a regular and timely manner Assist with projects and/or other Property Management Operations activities as needed and/or required Knowledge, Skills and Abilities: Must have a valid driver s license Must be willing to travel as necessary, including overnight travel and travel by plane Must possess an in-depth knowledge of the LIHTC and HUD Multifamily and HUD PIH programs Interpret and understand tenant file information Proficiency in Microsoft Office applications, including Excel, Word and Outlook Communicate clearly both verbally and in writing, including the ability to provide technical assistance on reporting complex compliance issues in a simple, straightforward manner Ability to read and interpret complex documents, such as regulatory agreements, compliance and program regulations Able to work as an effective member of a team and in a collaborative manner with other staff, peers and supervisor Ability to work in a complex and changing organization and adapt to changes in structures and work priorities Education & Experience 2-5 years in property management, affordable program compliance monitoring role. 1-2 years on site property management experience in leasing and/or certification processing and/or management role Proven experience in overseeing compliance for multiple program types and in multiple states, preferred Current compliance certifications for HUD and LIHTC programs required Experience in the use of Yardi preferred Benefits Medical, dental, and vision insurance 12 Paid Holidays & tenure-based PTO accruals Employer contributions to Health Savings Accounts Company paid Life & Disability Insurance 403(b) retirement plan with company match Tax-advantage accounts: commuter/parking, medical & dependent care FSA Hospital & Critical Illness Insurance Confidential, 24/7 Employee Assistance Program Salary $60-65k The Community Builders, Inc. is an equal opportunity employer.

(TCB) Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive. Position Summary The Commercial Real Estate Lease Administrator provides critical support for the management and performance of TCB s commercial real estate portfolio. Reporting to the Director of Commercial Real Estate, this role is responsible for financial reporting, database management, lease administration, and tenant coordination to ensure smooth operations and adherence to lease terms. The ideal candidate brings experience in retail or commercial real estate, including lease analysis, understanding of the lease transaction processes, and financial evaluation. This position plays a key role in optimizing portfolio performance while advancing TCB s mission-driven approach. Key Responsibilities Prepare and manage monthly, quarterly, and annual reports on portfolio performance and key metrics, including tracking lease expirations, vacancy reports, certificate of insurance renewals, processing monthly general ledger statements, arrears reporting and tenant communication, and abstracting commercial leases. Maintain, update, and troubleshoot the Yardi Voyager database and related tools (Power BI/CRM) in partnership with the BIS team, ensuring data accuracy and integrity. Abstract, interpret, and enforce leases, monitoring critical dates, compliance, and tenant obligations. Manage arrears and collections, tracking delinquencies and coordinating with internal teams to resolve issues. Support tenant coordination during lease-up, build-out, and ongoing occupancy. Collaborate with accounting vendor set up and invoice coding. Assist with ad hoc analysis, budgeting, and forecasting to support strategic decision-making. Qualifications & Experience 3 5+ years of experience in commercial real estate analysis, property management, asset management, or a related field. Bachelor s degree in Finance, Real Estate, Business, or a related field required. Strong understanding of lease administration, financial reporting, and commercial property operations. Proficiency in Yardi Voyager or similar real estate database platforms strongly preferred. Detail-oriented with excellent analytical, organizational, written, and verbal communication skills. Ability to thrive in a mission-driven, collaborative, and fast-paced environment. Self-starter comfortable working independently while managing multiple priorities. Preferred: Active salesperson license and/or relevant commercial real estate certifications (e.g., CCIM, ARGUS, BOMI). Benefits Medical, dental, and vision insurance 12 Paid Holidays & tenure-based PTO accruals Employer contributions to Health Savings Accounts Company paid Life & Disability Insurance 403(b) retirement plan with company match Tax-advantage accounts: commuter/parking, medical & dependent care FSA Hospital & Critical Illness Insurance Confidential, 24/7 Employee Assistance Program The Community Builders is an equal opportunity employer.

Division: Asset Management Department: Berkshire Wealth Management Reports to: Managing Director & Chief Investment Officer, Wealth Management Status: Exempt/Officer Grade: 12 Salary Range: $80,083 - $170,031 Location: Hybrid - Boston, MA - 60 State St Purpose/Objective: The VP, Compliance Officer - Asset Management will develop, strengthen, and maintain the compliance and regulatory processes for the Asset Management division. This position will provide leadership and strategy for the compliance and risk management of the Wealth Management (Trust department) business and the Berkshire Banc Investment Services business. The VP, Compliance Officer is also responsible for understanding and advising on the securities industry, investment management, regulatory rules, product suitability, and firm policies and procedures. Key Accountabilities: Oversee the asset management compliance and testing programs. Develop and maintain department Policies and Procedures to ensure compliance with internal and regulatory requirements. Monitor to ensure adherence to these policies and procedures and identify potential risks. Identify, assess, and effectively communicate new or changing regulatory issues and market trends. Serve as the primary contact for internal audit, external audit, and regulatory examiners, including the preparation of workpapers and documents. Ensure implementation of audit and exam recommendations. Monitor for risk exposure and other compliance issues; recommend appropriate level of action where exposure or risks are identified. Effectively maintain internal vendor, risk management and compliance monitoring. Ensure updates are made as processes and systems change. Collaborate with the management team regarding new business, administration, marketing, operations, client reporting, investments, and technology to create and refine policies and procedures that will adapt to an evolving work environment. Participate in the planning and establishment of compliance standards and controls as new technology is integrated. Provide oversight to the internal bank controls that Berkshire Banc Investment Services and Berkshire Wealth Management is monitored on and adheres to. Review compliance testing and perform policy maintenance and make appropriate recommendations. Provide direction and guidance to business associates on investment advisory and trust administration compliance issues, including fiduciary responsibility, advisory regulation, and permissible activities under firm policy, FDIC and state Trust regulations, state guidelines, and the Investment Advisers Act of 1940Maintain Regulatory Compliance Calendar. Attend corporate compliance and fraud team meetings. Present revised procedures and policies to corporate committees. Foster a compliance centric culture and appropriate risk appetite for the business. Lead various compliance projects as requested. Ensure compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties. Education: Education in finance, business, legal or related. Bachelor's degree required. Experience: Subject matter expert with 7 plus years of experience in compliance and at least 5 years of compliance experience in the investment brokerage, bank and trust industries ensuring compliance with regulations. Comprehensive understanding of operational risk, investment risk, regulatory risk, and related areas. Knowledge of trust accounting and administration, financial advising and fiduciary practices for FDIC, SEC, and state regulated entities preferred. Experience and success in interacting with auditors and regulators. Skills & Knowledge: Broad knowledge of securities products, investment advisory services, brokerage offerings, and related regulatory requirements. Understanding of fiduciary responsibilities and appropriate disclosure of conflicts of interest. Comprehensive understanding of operational risk, investment risk, and regulatory risk. Experience working with the FDIC, SEC and/or state regulators. Familiarity with reporting requirements of banks and related compliance policies. Strong ability to work independently and as a team member. Solid business judgement and ability to effectively communicate and implement change. Ability to communicate effectively and in a clear and concise manner, both verbally and in writing, with all levels within the organization. Proficient in Microsoft Office products. Some travel may be required. We endeavor to make this site accessible to any and all users. Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at ********************.

, Inc. Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential. Position Description: The Resident Specialist will have responsibility for providing a superior level of customer service to the residents, guests and team members at the property site. This role is responsible for showing and leasing apartments, assisting in the moving process and providing administrative support to the Community and/or Services Maintenance Manager for a variety of property related tasks. She/he will adhere to the company s Mission Statement and ensure the site is in compliance with all regulatory requirements. Candidates with experience in Section 8 housing and LIHTC are preferred. Essential Functions: Answer or return all calls promptly and with the highest level of customer service. Schedule appointments and conduct in-person visits as needed. Listen to resident requests, concerns and comments, refer them as appropriate. Develop relationships with residents to understand their needs and aspirations and develop trust. Initiate Maintenance Service Requests promptly and follow up with residents to ensure completion of service. Greet prospective tenants and show the property and its features in accordance with established procedures. Process applications for approval and follow up with applicants. Pre-qualify prospects in accordance with the company procedures and housing requirements Conduct service inspections with the Service Management team to ensure apts. are in move-in condition. Facilitate and attend community engagement activities with residents, as directed by the Community Manager. Manage rental payment process. Prepare recertification and lease renewals, and enter data into tracking system. Other Responsibilities: Contribute to cleanliness and curb appeal of the community on continuing basis. Conduct market surveys and shop competitive communities. General clerical duties: photocopying, faxing, mailing and filing, sign for and distribute packages. Track and ensure timely delivery of resident notices. Coordinate and maintain records for staff office, phones, parking and office keys. Code and process invoices and research discrepancies as needed. Knowledge, Skills and Abilities: Excellent Customer Service, verbal and written communication (English language) skills Ability to type at least 35 wpm Demonstrated ability to learn and operate office systems including telephone, copier and computer systems. Proficiency with Microsoft Office including Word, Excel and MS Outlook Education & Experience: High school graduate or GED equivalent Customer service experience in Property/Hotel/Retail, Sales 1+ year Experience and proficiency of Microsoft Office Industry software such as Yardi a plus Benefits Medical, dental, and vision insurance 12 Paid Holidays & tenure-based PTO accruals Employer contributions to Health Savings Accounts Company paid Life & Disability Insurance 403(b) retirement plan with company match Tax-advantage accounts: commuter/parking, medical & dependent care FSA Hospital & Critical Illness Insurance Confidential, 24/7 Employee Assistance Program The Community Builders is an equal opportunity employer.

About Waterton Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations. For over 30 years Waterton has remained passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that provides experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. Overall we are a collection of people who strive daily to "find the good and leave it better." Your Impact and Job Responsibilities * Provide supervision, direction, and guidance to all maintenance associates to ensure that service requests are delegated appropriately and completed accurately. * Update, execute and document preventive maintenance schedule. * Perform regular property inspections of grounds, buildings, and common areas to maintain safety and cleanliness standards- identify issues, hazardous conditions, or other maintenance needs within the community and correct or report to the Community Manager. * Oversee and schedule all aspects of the make-ready process to ensure apartments are ready for occupancy. This includes but is not limited to move-out/move-in inspections, electrical, HVAC, plumbing, appliance repair, and preventive maintenance. * Work with Community Manager to prepare the property's budget for maintenance operations, recommended property upgrades, and capital improvements. Ensure that maintenance costs remain within the approved budget. * Partner with the Community Manager regarding all aspects of the employee lifecycle - recruitment, hiring, orientation, training and development, and performance management for the maintenance team. Desired Skills and Experience * Ability to multi-task, stay organized, and meet deadlines * Excellent customer service skills through respectful interactions and communications * Strong problem solving skills * High school diploma or equivalent * EPA-CFC certification is required. An EPA-LBP Certification is required for any property older than 1978. * Team leadership and collaboration- the ability to motivate, lead, and collaborate with other Waterton associates, departments, or external vendors or clients. * Apartment maintenance experience preferred At Waterton, we recognize that compensation and benefits are important to our associates and their families. We offer a wide variety of benefits, including: * 12 weeks of paid parental leave * On-Call stipend paid for every week on call * Competitive hourly compensation, renewal bonuses, and incentive program participation * Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance * 401K + match * Generous paid time off, volunteer time off, and paid holidays Waterton welcomes all. Waterton is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Waterton will consider qualified applicants with arrest and conviction records for employment.

(TCB) Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive. Position Description Under the direction of the Service Maintenance Manager, the Service Technician II is responsible for promptly responding to all service requests, apartment turnover preparation and the preservation and maintenance of the property. This role will have a strong degree of building trades skills and work independently to handle a variety of apartment interior, exterior and the site grounds. The Service Technician II is vital to the successful maintenance of the property, through excellent customer service focus and a positive and productive relationship with other team members. Responsibilities Diagnose and perform repairs for appliances, carpentry, hardware accessories, masonry, painting, as well as basic electrical, plumbing, and HVAC Respond and complete to all service requests and on-call emergencies in a timely and professional manner, as directed by the Community Manager or Service Manager Complete or monitor vendor preventive maintenance task completion for building systems, equipment and components. Prepare and perform repairs to vacant apartments to be ready for new resident move-ins Maintain grounds and common spaces through cleaning, trash management, landscaping, and snow removal. Prepare and make repairs for REAC/HQS inspections and audits. Maintain Maintenance shop and inventory to company standards and work with a safety mindset including wearing appropriate PPE Available for weekend work, on-call rotation and emergency service call duties. Assist Maintenance Supervisor with providing technical guidance to Maintenance Tech I Knowledge, Skills and Abilities Ability to read, write, understand and communicate in English, bilingual skills a plus! Basic skills with computer and hand held devices Knowledge of Federal Fair Housing Laws & Guidelines a plus. Knowledge of all hand and power tools, cleaning supplies, and Personal Protection Equipment (PPE) Valid Driver s License and reliable transportation. Strong attention to detail, organizational, time-management and problem solving skills. Superior customer service skills including the ability to manage difficult customers and/or situations. Physical Demands & Work Environment Occasionally ascends/descends a ladder to service the lights and ceiling fans. Frequently moves equipment weighing up to 50 pounds across sites. Constantly works in outdoor weather conditions. Education & Experience: High School diploma or equivalent required. Trade school or 3 years of progressive responsibility in property management or hospitality Minimum of 3 years of advanced hands-on repair experience in two or more building trades REAC/HQS experience preferred Industry-Trade certifications/Degrees (NAHMS, CAMT, OSHA, HVAC, ETC) preferred Benefits Medical, dental, and vision insurance 12 Paid Holidays & tenure-based PTO accruals Employer contributions to Health Savings Accounts Company paid Life & Disability Insurance 403(b) retirement plan with company match Tax-advantage accounts: commuter/parking, medical & dependent care FSA Hospital & Critical Illness Insurance Confidential, 24/7 Employee Assistance Program $23-28/hour The Community Builders is an equal opportunity employer.

Division: Marketing & Communications Department: Communications Reports to: Director of Communications Status: Exempt / Officer Officer: VP Grade: 11 Salary Range: $66,699 - $141,734 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Hybrid - Springfield, MA or Hartford, CT Purpose/Objective: The Senior Communications Manager is responsible for supporting public relations (PR), organic social media, crisis and employee communications with a special emphasis on PR and media relations to drive growth, advance the bank's strategic priorities, strengthen the bank's reputation, build the bank's brand and enhance the client experience and bank's workplace culture. The role collaborates cross-functionally to develop and deliver measurable results through comprehensive, data-driven, high-impact communications programs that support business areas, regions and the overall company. Key Accountabilities: Lead and execute PR strategies and tactics across target markets to drive growth, advance corporate and regional strategic priorities, strengthen the bank's reputation, build the bank's brand awareness. Create persuasive content to support ongoing storytelling efforts through the production of consistent messaging and brand voice, including, but not limited to: news releases, talking points, FAQs, media pitches, reputation award submissions, memos, bylined articles, social media content and other content. Support management of both short- and long-term strategic planning for external communications channels, ensuring alignment with business objectives. Proactively develop and maintain strong working relationships with relevant media outlets (traditional media, trade media, etc.) including reporters, producers, assignment editors, editors, etc. to support editorial storytelling across channels. Serve as trusted communications partner to Regional Presidents, as well as other leaders and internal stakeholders, on messaging, PR and media relations and issues management, ensuring PR efforts align with business objectives. Execute a comprehensive reputation awards strategy to secure third-party validation and recognition for the leadership of the bank and its leaders. Leverage relationships and partnerships with external stakeholders (i.e. sponsorships, chambers, select clients and third-party vendors) to maximize positive reputational outcomes. Manage team workflows/project management, collaboration, timelines, and deliverables to ensure all projects are delivered on-time and within scope. Responsible for regular cadence of reporting and analysis on metrics associated with external communications efforts and strategic recommendations resulting from the data. Mentor and support junior team members, fostering professional development and enhancing team capability across PR, media engagement, and campaign execution. Coordinate special projects, meetings and assist with other duties as assigned. Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties. Education: Bachelor's degree in public relations, journalism or communications or related field. Master's degree in public relations, business administration, communications or related field is a plus. Experience: 6-8 years of experience in public relations (in-house preferred), corporate communications or journalism. Experience in the financial services industry and/or as a member of a media outlet is a plus. Skills & Knowledge: Exceptional capabilities in PR, reputation management and crisis communications with a special emphasis on media relations and proficiency in social media. Exceptional writing, editing, verbal communications skills with strong attention to detail and ability to find/draft stories to amplify a brand that are persuasive, engaging, and newsworthy. Demonstrated reportorial and news-first mindset is a plus. Demonstrated interpersonal skills with a proven ability to effectively engage external and internal stakeholders - as confident counseling senior leaders and partners as managing top-tier reporters. Resourceful, highly organized, proactive self-starter with solid judgment and an entrepreneurial spirit who thrives working independently and as part of a team. Capable of managing multiple projects simultaneously with ability to reprioritize and quickly change gears in a fast-paced environment to meet tight deadlines, while being comfortable with occasional ambiguity. Strategic thinker who is hands-on and willing to roll up their sleeves and do the work to support the broader Communications team as needed. Desire and flexibility to travel as needed across the bank's markets. We endeavor to make this site accessible to any and all users. Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at ********************.

Status: Exempt/Officer Grade: 9E Salary Range: $52,000 - $103,330 Pays base (within the salary range) + commission Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Willimantic, CT - 803 Main St Purpose/Objective: This position is responsible for soliciting and servicing a variety of residential mortgage loans. Interview applicants, collect financial data and documents, and make recommendations regarding the loan products that best meet the borrower's needs. Assist buyers in the purchase process through closing. Key Accountabilities: Develop and expand internal and external referral sources. Work closely with borrower(s) to secure all required information and loan documentation required for underwriting. Submit applications and supporting documentation consistent with all state and federal regulatory and compliance guidelines. Provide ongoing communication and updates to borrower(s) on the status of their loan request. Provide all follow-up documentation as requested by underwriting/processing within a timely manner. Follow up on all conditions to ensure timely loan closings and rates lock expirations are satisfied. Cross-sell other bank products and work with appropriate business partners to deepen banking relationship. Work to meet the credit needs of the communities the Bank serves, including helping low- to moderate-income residents acquire and remain in affordable housing. Cultivate and maintain relationships with branch personnel within lending area. Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties. Must be eligible to be registered in the Nationwide Mortgage Licensing System & Registry for purposes of SAFE Act. Education: Bachelor's degree preferred Experience: Minimum of 5 years' experience in mortgage originations with a well-developed client base Skills & Knowledge: Extensive knowledge of various loan products including: FHA, VA, and Mass Housing and portfolio lending Knowledge of FNMA/FHLMC products and guidelines Extensive knowledge of mortgage application procedures including disclosures, GFE, TIL, HMDA and RESPA requirements Ability to work independently and be self-motivated Effective written and verbal communication skills Excellent sales and consulting skills Strong interpersonal skills Accuracy and attention to detail PC literate (Word, Excel, e-mail and Internet) and ability to access and use online mortgage banking tools (credit bureaus, investor website, etc.) We endeavor to make this site accessible to any and all users. Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at ********************.

(TCB) Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive. Position Description: 125 Amory St. Apartments is a beautifully renovated 211-unit mid-rise senior building. There is an additional 62-unit family building on the campus and another 96 unit building about to begin construction. It s the perfect opportunity to be a part of a thriving and growing residential community. Under the direction of the Portfolio Operations Manager, the Community Manager is responsible for all phases of community operations and on-site team performance. S/he must manage the company s objectives and property operating budget, with the primary goals of increasing the cash flow, balancing the budget, maintaining the physical asset, and providing a quality living environment, with superior customer service for residents. This role will establish and maintain a positive, productive working relationship with the property s team members, ensuring their adherence to TCB s Mission Statement, policies, and procedures; and that the site is in compliance with regulatory requirements. Essential Functions: Additional Responsibilities: Develop and manage operating budgets, billing processes, operating reports, and all accounting functions including invoicing and expense tracking; monitor revenue transactions and rent collection; nonpayment of rent processes; collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets; enact cost control measures as needed. Oversee upkeep of the property curb appeal, annual inspection of apartments, market ready units, safety and preventive maintenance, preparation for local, state, or federal audits or inspections, monitoring of work order system, and incident documentation and reporting for risk management. Provide outstanding customer service to residents, ensure that all appropriate communications are distributed on a timely basis, and follow up on service requests or complaints, or issues involving violations of building rules or resident policies. Work closely with Community Life staff and resident associations and groups to provide and advertise activities and services available on site and in the local area, in order to provide access and foster a sense of community and wellbeing. Recruit, train, coach, manage and motivate team members and provide evaluations and recommendations to HR. Corporate Committees Group Attend trainings, seminars and conferences Available for emergencies, on call duties, resident functions and weekends as needed. Knowledge, Skills, and Abilities: Excellent budget and financial management skills Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required Microsoft Word, Excel, Outlook and Yardi or other industry software experience required Excellent verbal and written communication skills required Knowledge of Federal Fair Housing Laws & Guidelines a plus Demonstrated excellent customer service skills are necessary to be successful in this role Ability to speak a second language is a plus! Knowledge of all regulatory programs and policies regarding housing and affordable housing are necessary Leadership skills and understanding of effective management of personal development for all employees desired Education & Experience: BA/BS and 5 + years in progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required, 2 of which should be in a supervisory or management role. Industry designations such as COS, LIHTC, ARM , CPMC , etc., preferred. Benefits Medical, dental, and vision insurance 12 Paid Holidays & tenure-based PTO accruals Employer contributions to Health Savings Accounts Company paid Life & Disability Insurance 403(b) retirement plan with company match Tax-advantage accounts: commuter/parking, medical & dependent care FSA Hospital & Critical Illness Insurance Confidential, 24/7 Employee Assistance Program Salary Range: $70-90k The Community Builders is an equal opportunity employer.