Woodforest Financial Group Inc jobs - 138 jobs

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer's experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include: * Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers. * Processing transactions, opening accounts, and performing account maintenance. * Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines. * Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training. Minimum Qualifications/Experience: * 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. * Previous instore banking experience is preferred, but not required. * Must be positive and engaging. Formal Education & Certification: * High School Diploma or equivalent required. Work Status: * Full-time. Supervisory Responsibility: * No. Travel: * Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location. Working Conditions: * Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, including Disability and Veterans.

RESPONSIBILITIES Supervisory Responsibilities: Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 2+ FTEs and other duties associated with managing a staff Support implementation of and build-out of Governance, Risk, and Compliance ("GRC") frameworks and Enterprise Risk Management's ("ERM") strategy in growing and maintaining processes and programs Provide oversight to analyst(s) who consults with business line representatives to identify and assess risks, controls, best practices, and expectations pertaining to consumer compliance laws, regulations and related regulatory guidance Provide advice and effective challenge to internal stakeholders relative to risk identification, risk management systems and controls, measuring and monitoring activities, and risk assessment content and results Identify, analyze, and coordinate mitigation efforts on consumer compliance risk including timely escalation of potential gaps in control design or coverage Assist in the education and training of management and staff as to the risk management program, and their respective responsibilities in carrying out the risk management program Provides oversight in development and execution of compliance testing plans, including internal controls testing, and documentation of testing results and related findings Works closely with Internal and External Audit teams and examiners Assist Corporate Compliance Director with the preparation of regulatory compliance examination requests as needed Prepare management level reports on compliance and operational matters Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Deliver a consistent, high level of service within our Serving More standards Other duties as assigned COMPETENCIES Interpersonal/Customer Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Able to Multi-Task or Juggle Priorities Technical Expertise Leadership/Management Skills Ability to build collaborative relationships Demonstrates advanced knowledge of process flows, process documentation and internal control identification SCHEDULE Typical office hours are Monday through Friday 8am to 5pm. This position is exempt and full-time. A minimum 40 hours is required per week. A flexible work arrangement is available for this position. The position will require some scheduled onsite hours. Please speak to the hiring manager for more information. EDUCATION - CERTIFICATIONS - WORK EXPERIENCE Bachelor's degree in business, finance, accounting, law or a related discipline required Certified Regulatory Compliance Manager (CRCM) preferred Certified Internal Auditor (CIA) preferred 6+ years related experience and demonstrated knowledge of consumer compliance laws and regulations, prudential regulator expectations, banking operations, and understanding of the financial services regulatory and compliance environment, and related industry-leading practices relating to compliance risk management programs and processes

RESPONSIBILITIES Administer assigned trust accounts including personal trusts and estates (with non-complex attributes), custodial and managing agency accounts, escrow accounts, IRA's, custodial depositories, retirement plans, etc. Identify opportunities to grow existing relationships and develop new business including responsibility for cross-selling other bank services Ensure compliance with IRS Code, applicable state Trust Code, and audit requirements by adhering to all policies and procedures Collect and analyze customer information to determine proper financial products and advise on advantages and disadvantages of different financial products Respond in a timely manner to trust related and banking issues Coordinate and organize workflow, establish project schedules, review client accounts, and determine timeline of special projects Assist in facilitating (developing content, scheduling, etc.) internal education programs regarding trust product and services Participate individually in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Deliver a consistent, high level of service within our Serving More standards Other duties as assigned COMPETENCIES Interpersonal/Customer Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Organizational Skills/Detail Oriented Able to Multi-Task or Juggle Priorities Ability to build collaborative relationships Ability to work as part of a team EDUCATION - CERTIFICATIONS - WORK EXPERIENCE Bachelor's degree in business or equivalent combination of education and work experience required 2-4 years related work experience required SCHEDULE Typical office hours are Monday through Friday 8am to 5pm. This position is exempt and full-time. A minimum 40 hours is required per week. A flexible work arrangement may be available for this position. Candidate must live within 50 miles of Columbus, Ohio. Please speak to the hiring manager for more information.

JOB RESPONSIBILITIES * Responsible for managing, evaluating, and monitoring investment portfolios for trust & investment clients * Meet with prospective clients to discuss their financial objectives and risk tolerances, and present tailored solutions. * Establish and implement investment objectives on a client-by-client basis. * Communicate performance results and conduct presentations on the markets, products, strategies, etc. as needed. * Review, analyze and restructure client portfolios on an ongoing basis to maintain compliance with the account objective in the context of the assessed client needs and risk tolerances. * Complete all regulatory reviews. * Advise and mentor new Portfolio Managers, when applicable. * Evaluate mutual fund portfolios and other models used for global rebalancing. * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks * Deliver a consistent, high level of service within our Serving More standards * Other duties as assigned DESIRED KNOWLEDGE, SKILLS AND ABILITIES * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Leadership/Management Skills * Ability to influence others * Ability to build collaborative relationships * Organizational Skills/Detail Oriented * Analytical Thinking * Able to Multi-Task or Juggle Priorities * Problem/Situation Analysis * Technical Expertise * Strategic Planning and Decision Making * Creativity * Ability to develop or mentor others * Ability to work as part of a team EDUCATION AND EXPERIENCE * Must possess high school diploma or equivalent * Bachelor's degree in business or equivalent combination and work experience * 2-4 years of specialization experience SCHEDULE Department hours are Monday through Friday 8 am to 5 pm. This position is salary, exempt, and full-time. A minimum 40 hours is required. Early morning and evening appointments as needed. This is a hybrid role and will require travel between our Downtown Columbus and Newark, Ohio offices. Physical Requirements: This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with coworkers and stakeholders to discuss and exchange accurate information.

*This role is not eligible for sponsorship* Park National Bank had a great year of progress in 2025, and our IT team played a part in moving the organization forward in big ways. The implementation of ServiceNow at Park is in the beginning phase, and we are looking for a Senior Developer to help guide the work, while belonging to an organization that is doing great things for our customers and the communities we serve. RESPONSIBILITIES Design, develop, deploy, and support custom applications, integrations, and workflows within the ServiceNow platform. Collaborate with architects, developers, and cross-functional teams to deliver and support business solutions. Create and refine prototypes for user testing and feedback analysis. Review and maintain technical documentation, including architecture diagrams and user guides. Conduct quality assurance testing to identify and resolve defects or issues. Troubleshoot and resolve production issues and defects. Ensure compliance with company policies, technical and security standards, and recommend ServiceNow platform governance. Mentor other developers, assist in code reviews, and oversee deployments. Contribute to the evolution of standards and best practices. Ensure uptime and stability of the ServiceNow platform. Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks. Deliver a consistent, high level of service within our Serving More standards. Other duties as assigned. EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School diploma or equivalent required Bachelor's in computer science, software engineering or related field experience preferred 5+ years development experience with ServiceNow 4+ years with ServiceNow modules such as ITSM, ITOM, HRSD, or CSM Familiarity with JavaScript, HTML, CSS, and other relevant technologies ServiceNow Application Developer (CAD) and/or ServiceNow System Administrator (CSA) certifications preferred TRAVEL REQUIREMENTS AND OTHER INFORMATION Minimal travel within Park footprint, potential expansion areas, or for conferences and seminars is expected. This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. SCHEDULE Typical office hours are M-F 8a-5p and this role is a full-time, permanent role. Hybrid workplace schedule expected with on-site days (M, T, W) in either office location in Newark, OH or Miramar, FL. A minimum 40 hours is required per week.

SUPERVISOR DISCLAIMER Supervisory Responsibilities: Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for FTEs and other duties associated with managing a staff. JOB RESPONSIBILITIES Manage processes for lien placement, tracking and release, Federal Reserve Pledging and payoffs of consumer non-real estate loans Monitor and uphold performance standards to ensure efficiency and accuracy levels are met Analyze monthly reports to ensure team goals meet required service standards Execute action plans for improvement, develop lead measures for department function and recommend development action items to improve processes individually or for the team Communicate frequently and professionally with high-level leadership on department activities and significant issues impacting team effectiveness and compliance with regulation and guidance from various agencies. Implement appropriate training, development and action plans for team members to ensure ongoing effectiveness Assist with complex questions and escalated customer service resolution; provide support and backup to other loan servicing staff Write, maintain and test procedures used for daily tasks Maintain thorough industry knowledge by attending appropriate internal and external training classes Collaborate with other departments by making recommendations or reporting issues as needed and work with Business Analysts for testing releases and enhancements as needed Recommend development action items to improve processes individually or for the team Develop and maintain team metrics Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Deliver a consistent, high level of service within our Serving More standards Other duties as assigned COMPENTENCIES Previous Banking experience a plus Interpersonal/Customer Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Leadership/Management Skills Ability to influence others Ability to build collaborative relationships Ability to develop or mentor others Organizational Skills/Detail Oriented Analytical Thinking Able to Multi-Task or Juggle Priorities Problem/Situation Analysis Technical Expertise Strategic Planning and Decision Making Creativity Deep understanding of collateral requirements and regulatory standards Strong analytical, problem-solving and decision-making skills EDUCATION AND EXPERIENCE Must possess a high school diploma or equivalent Minimum 4 years of management experience preferred 2+ years in collateral management required TRAVEL REQUIREMENTS Travel for training or conferences may be expected Physical Requirements: This position must be able to remain in a stationary position a maximum of 50% of the time, constantly operate a computer up to 50% of the time, and be able to be in constant communication with coworkers, customers, or stakeholders to discuss and observe facts and data in order to exchange accurate information. SCHEDULE Typical office hours are Monday through Friday 8am to 5pm. This may become a hybrid role after the first 90 days, there are required on-site hours in the Alford building in Newark, Ohio. This position is salary and exempt.

*Role not eligible for sponsorship* RESPONSIBILITIES Provide exceptional service to customers, prospective customers, and bank associates by ensuring prompt, professional interactions that fully align with Park Promises and Serving More standards. Foster and strength retail banking customer relationships and resolve basic to moderately complex customer issues/concerns. Coordinate sales efforts, retail, and business relationship management activities ensuring effective analysis and communication across all lines of business such as the Banking Center Network, Mortgage Lending, Commercial/Cash Management, Wealth Management) Act as the customer's personal banker, utilizing the bank's Contact Management philosophy and strategy to strengthen relationships, offer products and services that align with customer needs, and provide exceptional customer services. Execute retail banking initiatives and strategies through consultative relationship management. Cross sell products and services and perform related clerical functions, such as account and customer maintenance Originate, retain, and maintenance customer accounts, including but not limited to Retail Deposit Accounts, Digital Products and Services, Small Business Deposit Accounts. Address a variety of customer inquiries and complete transactions promptly, accurately, and within designated authority; requests, may be in person, by phone, virtual, and/or digital/website (including processing teller transactions, as needed). Act as advocate of digital product adoption for customers and internal support for branch associates Assist Branch Management with daily Branch Operations duties such as generating reports and gathering data, as needed Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Deliver a consistent, high level of service within our Serving More standards Travel within the Park National footprint is expected. Other duties as assigned COMPETENCIES Interpersonal/Customer Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic computer skills Ability to influence others Ability to build collaborative relationships Ability to work as part of a team Organization skills/Detail oriented Able to multitask or juggle priorities Problem/Situation Analysis Technical Expertise Creativity EDUCATION - CERTIFICATIONS - WORK EXPERIENCE - High School Diploma or GED required - 2-4 years experience in banking, sales, relationship management, or a related field required PHYSICAL REQUIREMENTS This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. SCHEDULE Operating hours are Monday through Friday 9:00am - 5:00pm and Saturday 9:00am - 12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and full-time. A minimum of 37.5 hours is required per week in order to maintain eligibility for full-time status. Generally, this position will require 37.5 - 40 hours per week.

*This role is not eligible for sponsorship* RESPONSIBILITIES Soundly apply the bank's credit culture and credit policies; is considered a policy expert Use independent judgment and critical thinking in the compilation of key financial data for the accurate representation of credit risk in loan requests including global cash flow analysis, collateral analysis, industry analysis, management analysis, and overall repayment capacity Independently complete underwriting in accordance with current regulations, compliance terms, bank policy, and legal requirements Accept credit requests directly from borrowers; make initial decision with regard to declination or proceeding in the credit request process Recommend appropriate risk grade, supporting the grade with risks, mitigants, and strengths Considered a valuable resource for the credit write-up/template and tax return analysis Proactively assist the Commercial Lenders in portfolio management functions including seeking out and assisting in the annual review process, loan review preparation, and in regulatory examinations; may manage said processes and examinations Spread financial statements and tax returns and analyze historical performance; review proformas for reasonableness Develop appropriate loan covenants to provide advance warning of potential credit risk and mitigate losses; develop proper loan structures Assist in the training of junior analysts as needed; may manage a small group of other credit analysts or related positions Review and analyze appraisals for market, credit, construction, and economic risks Understand more complicated loan documents; assist Commercial Lenders in working with outside legal counsel to prepare and execute loan documentation Participate in customer meetings; independently inspect properties; prepare customer communication on behalf of the Commercial Lender; handle simple loan closings for the Commercial Lender; work with customers in obtaining updated financial statements Assist Commercial Lenders with presenting loan requests to approvers, Senior Lenders, and Loan Committee as needed; attend and participate in other meetings; may present credit requests on behalf of Commercial Lenders Obtain, analyze, and incorporate third-party borrower information (e.g., credit reports); research inconsistencies Maintain data integrity Prepare pertinent reports, track financial information and receipt thereof Work with the Commercial Lender on classified assets and reporting thereof Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks. Deliver a consistent, high level of service within our Serving More standards. Other duties as assigned. COMPETENCIES Interpersonal/Customer Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Organizational Skills/Detail Oriented Analytical Thinking Problem/Situation Analysis Technical Expertise Ability to build collaborative relationships Ability to develop or mentor others Ability to work as part of a team SCHEDULE Typical office hours are M-F 8a-5p. This position is exempt and full-time. A minimum 40 hours is required per week. Additional time may be necessary based on customer and bank needs. This position is eligible for a flexible work arrangement with opportunity to work both in office and remotely. EDUCATION - CERTIFICATIONS - WORK EXPERIENCE Bachelor's degree in a business field, preferably finance or accounting. Other concentrations will be considered with at least five years relevant experience required TRAVEL REQUIREMENTS Travel to customers and prospects is expected PHYSICAL REQUIREMENTS This position must be able to remain in a stationary position a maximum of 50% of the time, constantly operate a computer up to 50% of the time and be able to be in constant communication with coworkers, customers, or stakeholders to discuss and observe facts and data in order to exchange accurate information. The Park Brand You belong at Park. Our doors are open to everyone - no matter where you're coming from or where you want to go from here. Mission To promote the long-term prosperity of the people and the organizations we serve. Who We Are Community banking teams are bound by everything that matters most: by the way we serve our customers.; by the way we show up for our communities; by the way we celebrate everyone's biggest, best moments; by the way we're here for one another on the days we need support; and by our love of neighbors and neighborhoods. Together, our family proudly shares who we are and who we've always been. United and strong, we serve our customers and communities more. Brand Essence A family of community banking teams who, together, serve more - more businesses, more families, more community needs, more access for more people like you and me.

*Role not eligible for sponsorship* We are recruiting candidates for our hybrid opportunity with our Customer Care Center team! Looking for candidates with availability to work shifts between 7:00am and 7:00pm Monday-Saturday Candidates must live within driving distance of one of these two locations: 51 North 3rd Street, Newark OH or 105 West Vine Street, Mount Vernon OH After 90 days of employment, candidates selected for this position will be required to work onsite 1 day a week (Newark or Mount Vernon) First 90 days of employment will work on site Monday, Tuesday, Friday (required) 5-week training period is 8:00a-5:00p schedule First week: Day 1 will be onsite in Newark, Ohio (required) Training Weeks 2-5: Work onsite Monday, Tuesday Friday (Newark or Mount Vernon, required) *Internet Service Requirements for Remote Workers: - Reliable cable-based Internet with a minimum 100 Mbps download speed - Capability of using a wired connection to Internet Service Provider's equipment - A Mi-Fi or cellular hotspot is not accepted RESPONSIBILITIES LI#Hybrid Responsible for researching and resolving customer inquiries via telephone, Live Web Chat and/or email Provide customer support for electronic banking products and services, including Online Banking, Bill Payment, Mobile Banking, Messenger, Online Account Opening, and both Debit and Credit card inquiries Resolve customer inquiries and issues promptly regarding new accounts, existing accounts, loans, payments, automatic transfers, interest rates and investment certificates in a professional manner Complete and maintain related account maintenance Complete research and resolve documentation errors or discrepancies Cross-sell Bank services and supports all functions within the Customer Care Center Provides information to customers on Bank policies, procedures and programs Adheres to the Customer Care Center performance metrics to ensure service levels and customer expectations are consistently achieved Maintain and project the Banks professional reputation through professional and courteous interactions with customers Complete ongoing internal education opportunities to sustain broad base of product, service and technical knowledge Individually participates in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Deliver a consistent, high level of service within our Serving More standards Other duties as assigned COMPETENCIES Interpersonal/Customer Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Organizational Skills/Detail Oriented Able to Multi-Task or Juggle Priorities EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School diploma or equivalent required College coursework in business related field preferred Some retail bank experience or general customer service preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary position 75% of the time, constantly operate a computer, and is in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. SCHEDULE This position is hourly and full time. A minimum 37.5 hours is required to maintain eligibility for full-time status. Generally the position will require 37.5-40 hours per week. Shifts range from 7a-7p Monday through Saturday

This role is seasonal- Summer 2026. *Not eligible for sponsorship* RESPONSIBILITIES Provide administrative assistance to the mortgage loan originators and staff Validate data is correct and accurate in the mortgage origination system Ensures that files are prepared with proper vesting, dates and other relevant data Communicate with and provide closing documents to closing agents with service levels standards Produce documentation with minimal errors Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Deliver a consistent, high level of service within our Serving More standards Other duties as assigned COMPETENCIES Interpersonal/Customer Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Organizational Skills/Detail Oriented Able to Multi-Task or Juggle Priorities Leadership/Management Skills SCHEDULE This position is hourly and could be full time, generally 40 hours, or part time around 20 hours. This position is a hybrid role requiring scheduled onsite hours in Newark, Ohio.

* Role not available for sponsorship. RESPONSIBILITIES * Supervisory Responsibilities: Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 4 FTEs and other duties associated with managing a staff * Manage department workflow to be sure loans comply with policy with exceptions noted, loan documents are ready for scheduled closings, and loans are closed within the terms of approval * Proactively problem solve issues related to scheduled closings regarding documents, titles, survey, etc. * Solve dated collateral file exceptions within allowable timeframe * Ensure loans are accurately tracked on bank systems by thoroughly understanding system coding * Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks * Deliver a consistent, high level of service within our Serving More standards * Other duties as assigned COMPETENCIES * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Organizational Skills/Detail Oriented * Able to Multi-Task or Juggle Priorities * Leadership/Management Skills * Ability to develop or mentor others EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School diploma or equivalent required Strong working knowledge of Laser Pro and PRK's documentation/booking process. Minimum 10 years of banking experience required with 5 years as a Loan Assistant, minimum 3 years as a Loan Assistant with Park National Bank SCHEDULE Typical office hours are Monday through Friday 8am to 5pm, in the Mount Vernon Downtown office. This position is exempt and full-time. A minimum 40 hours is required per week.

RESPONSIBILITIES * Supervisory Responsibilities: Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 2+ FTEs and other duties associated with managing a staff * Support implementation of and build-out of Governance, Risk, and Compliance ("GRC") frameworks and Enterprise Risk Management's ("ERM") strategy in growing and maintaining processes and programs * Provide oversight to analyst(s) who consults with business line representatives to identify and assess risks, controls, best practices, and expectations pertaining to consumer compliance laws, regulations and related regulatory guidance * Provide advice and effective challenge to internal stakeholders relative to risk identification, risk management systems and controls, measuring and monitoring activities, and risk assessment content and results * Identify, analyze, and coordinate mitigation efforts on consumer compliance risk including timely escalation of potential gaps in control design or coverage * Assist in the education and training of management and staff as to the risk management program, and their respective responsibilities in carrying out the risk management program * Provides oversight in development and execution of compliance testing plans, including internal controls testing, and documentation of testing results and related findings * Works closely with Internal and External Audit teams and examiners * Assist Corporate Compliance Director with the preparation of regulatory compliance examination requests as needed * Prepare management level reports on compliance and operational matters * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks * Deliver a consistent, high level of service within our Serving More standards * Other duties as assigned COMPETENCIES * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Able to Multi-Task or Juggle Priorities * Technical Expertise * Leadership/Management Skills * Ability to build collaborative relationships * Demonstrates advanced knowledge of process flows, process documentation and internal control identification SCHEDULE Typical office hours are Monday through Friday 8am to 5pm. This position is exempt and full-time. A minimum 40 hours is required per week. A flexible work arrangement is available for this position. The position will require some scheduled onsite hours. Please speak to the hiring manager for more information. EDUCATION - CERTIFICATIONS - WORK EXPERIENCE Bachelor's degree in business, finance, accounting, law or a related discipline required Certified Regulatory Compliance Manager (CRCM) preferred Certified Internal Auditor (CIA) preferred 6+ years related experience and demonstrated knowledge of consumer compliance laws and regulations, prudential regulator expectations, banking operations, and understanding of the financial services regulatory and compliance environment, and related industry-leading practices relating to compliance risk management programs and processes

* This role is not eligible for sponsorship* Park National Bank had a great year of progress in 2025, and our IT team played a part in moving the organization forward in big ways. The implementation of ServiceNow at Park is in the beginning phase, and we are looking for a Senior Developer to help guide the work, while belonging to an organization that is doing great things for our customers and the communities we serve. RESPONSIBILITIES * Design, develop, deploy, and support custom applications, integrations, and workflows within the ServiceNow platform. * Collaborate with architects, developers, and cross-functional teams to deliver and support business solutions. * Create and refine prototypes for user testing and feedback analysis. * Review and maintain technical documentation, including architecture diagrams and user guides. * Conduct quality assurance testing to identify and resolve defects or issues. * Troubleshoot and resolve production issues and defects. * Ensure compliance with company policies, technical and security standards, and recommend ServiceNow platform governance. * Mentor other developers, assist in code reviews, and oversee deployments. * Contribute to the evolution of standards and best practices. * Ensure uptime and stability of the ServiceNow platform. * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks. * Deliver a consistent, high level of service within our Serving More standards. * Other duties as assigned. EDUCATION - CERTIFICATIONS - WORK EXPERIENCE * High School diploma or equivalent required * Bachelor's in computer science, software engineering or related field experience preferred * 5+ years development experience with ServiceNow * 4+ years with ServiceNow modules such as ITSM, ITOM, HRSD, or CSM * Familiarity with JavaScript, HTML, CSS, and other relevant technologies * ServiceNow Application Developer (CAD) and/or ServiceNow System Administrator (CSA) certifications preferred TRAVEL REQUIREMENTS AND OTHER INFORMATION Minimal travel within Park footprint, potential expansion areas, or for conferences and seminars is expected. This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. SCHEDULE Typical office hours are M-F 8a-5p and this role is a full-time, permanent role. Hybrid workplace schedule expected with on-site days (M, T, W) in either office location in Newark, OH or Miramar, FL. A minimum 40 hours is required per week.

*** Sponsorship not available RESPONSIBILITIES Accurately prepare loan requests and loan renewal write-ups; including global cash flow analysis, collateral analysis, industry analysis, management analysis, and overall repayment capacity Complete underwriting in accordance with current regulations, compliance terms, bank policy, and legal requirements Accurately spread financial statements and tax returns and analyze historical performance Assist in the preparation of annual reviews of existing clients upon receipt of updated financial information Monitor financial statement requirements, loan covenants, and borrowing base certificates and communicate findings to lender and manager. Prepare pertinent reports, tracking financial information and receipt thereof. Participate in identifying, measuring, monitoring, controlling, and mitigating credit risk of the commercial loan portfolio Obtain, analyze, and incorporate third-party borrower information (e.g., credit reports, costar, RMA) Accompany Commercial Lenders on calls and inspections, and assist with presenting loan requests to approvers as needed Assist in loan review cycle and with classified asset reporting Attend and participate in department meetings as necessary Maintain orderly and up to date credit files Maintain ownership for all accepted tasks Take a proactive approach to learning and career development Understand and promote the bank's credit culture and credit policies Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Deliver a consistent, high level of service within our Serving More standards Other duties as assigned COMPETENCIES Interpersonal/Customer Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Analytical Thinking Ability to work as part of a team SCHEDULE Office hours are Monday through Friday 8am to 5pm. This position is hourly and full time. A minimum 37.5 hours is required to maintain eligibility for full-time status. Generally the position will require 40+ hours per week. A flexible work arrangement is available for this position. The position will require some scheduled onsite hours. Please speak to the hiring manager for more information. EDUCATION - CERTIFICATIONS - WORK EXPERIENCE BA/BS, Business Management required BA/BS, Finance / Accounting or other concentrations considered with 2+ years relevant experience

JOB RESPONSIBILITIES Responsible for managing, evaluating, and monitoring investment portfolios for trust & investment clients Meet with prospective clients to discuss their financial objectives and risk tolerances, and present tailored solutions. Establish and implement investment objectives on a client-by-client basis. Communicate performance results and conduct presentations on the markets, products, strategies, etc. as needed. Review, analyze and restructure client portfolios on an ongoing basis to maintain compliance with the account objective in the context of the assessed client needs and risk tolerances. Complete all regulatory reviews. Advise and mentor new Portfolio Managers, when applicable. Evaluate mutual fund portfolios and other models used for global rebalancing. Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Deliver a consistent, high level of service within our Serving More standards Other duties as assigned DESIRED KNOWLEDGE, SKILLS AND ABILITIES Interpersonal/Customer Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Leadership/Management Skills Ability to influence others Ability to build collaborative relationships Organizational Skills/Detail Oriented Analytical Thinking Able to Multi-Task or Juggle Priorities Problem/Situation Analysis Technical Expertise Strategic Planning and Decision Making Creativity Ability to develop or mentor others Ability to work as part of a team EDUCATION AND EXPERIENCE Must possess high school diploma or equivalent Bachelor's degree in business or equivalent combination and work experience 2-4 years of specialization experience SCHEDULE Department hours are Monday through Friday 8 am to 5 pm. This position is salary, exempt, and full-time. A minimum 40 hours is required. Early morning and evening appointments as needed. This is a hybrid role and will require travel between our Downtown Columbus and Newark, Ohio offices. Physical Requirements: This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with coworkers and stakeholders to discuss and exchange accurate information.

SUPERVISOR DISCLAIMER Supervisory Responsibilities: Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for FTEs and other duties associated with managing a staff. JOB RESPONSIBILITIES * Manage processes for lien placement, tracking and release, Federal Reserve Pledging and payoffs of consumer non-real estate loans * Monitor and uphold performance standards to ensure efficiency and accuracy levels are met * Analyze monthly reports to ensure team goals meet required service standards * Execute action plans for improvement, develop lead measures for department function and recommend development action items to improve processes individually or for the team * Communicate frequently and professionally with high-level leadership on department activities and significant issues impacting team effectiveness and compliance with regulation and guidance from various agencies. * Implement appropriate training, development and action plans for team members to ensure ongoing effectiveness * Assist with complex questions and escalated customer service resolution; provide support and backup to other loan servicing staff * Write, maintain and test procedures used for daily tasks * Maintain thorough industry knowledge by attending appropriate internal and external training classes * Collaborate with other departments by making recommendations or reporting issues as needed and work with Business Analysts for testing releases and enhancements as needed * Recommend development action items to improve processes individually or for the team * Develop and maintain team metrics * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks * Deliver a consistent, high level of service within our Serving More standards * Other duties as assigned COMPENTENCIES * Previous Banking experience a plus * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Leadership/Management Skills * Ability to influence others * Ability to build collaborative relationships * Ability to develop or mentor others * Organizational Skills/Detail Oriented * Analytical Thinking * Able to Multi-Task or Juggle Priorities * Problem/Situation Analysis * Technical Expertise * Strategic Planning and Decision Making * Creativity * Deep understanding of collateral requirements and regulatory standards * Strong analytical, problem-solving and decision-making skills EDUCATION AND EXPERIENCE * Must possess a high school diploma or equivalent * Minimum 4 years of management experience preferred * 2+ years in collateral management required TRAVEL REQUIREMENTS Travel for training or conferences may be expected Physical Requirements: This position must be able to remain in a stationary position a maximum of 50% of the time, constantly operate a computer up to 50% of the time, and be able to be in constant communication with coworkers, customers, or stakeholders to discuss and observe facts and data in order to exchange accurate information. SCHEDULE Typical office hours are Monday through Friday 8am to 5pm. This may become a hybrid role after the first 90 days, there are required on-site hours in the Alford building in Newark, Ohio. This position is salary and exempt.

* Role not eligible for sponsorship* We are recruiting candidates for our hybrid opportunity with our Customer Care Center team! Looking for candidates with availability to work shifts between 7:00am and 7:00pm Monday-Saturday Candidates must live within driving distance of one of these two locations: 51 North 3rd Street, Newark OH or 105 West Vine Street, Mount Vernon OH After 90 days of employment, candidates selected for this position will be required to work onsite 1 day a week (Newark or Mount Vernon) First 90 days of employment will work on site Monday, Tuesday, Friday (required) 5-week training period is 8:00a-5:00p schedule First week: Day 1 will be onsite in Newark, Ohio (required) Training Weeks 2-5: Work onsite Monday, Tuesday Friday (Newark or Mount Vernon, required) * Internet Service Requirements for Remote Workers: * Reliable cable-based Internet with a minimum 100 Mbps download speed * Capability of using a wired connection to Internet Service Provider's equipment * A Mi-Fi or cellular hotspot is not accepted RESPONSIBILITIES LI#Hybrid * Responsible for researching and resolving customer inquiries via telephone, Live Web Chat and/or email * Provide customer support for electronic banking products and services, including Online Banking, Bill Payment, Mobile Banking, Messenger, Online Account Opening, and both Debit and Credit card inquiries * Resolve customer inquiries and issues promptly regarding new accounts, existing accounts, loans, payments, automatic transfers, interest rates and investment certificates in a professional manner * Complete and maintain related account maintenance * Complete research and resolve documentation errors or discrepancies * Cross-sell Bank services and supports all functions within the Customer Care Center * Provides information to customers on Bank policies, procedures and programs * Adheres to the Customer Care Center performance metrics to ensure service levels and customer expectations are consistently achieved * Maintain and project the Banks professional reputation through professional and courteous interactions with customers * Complete ongoing internal education opportunities to sustain broad base of product, service and technical knowledge * Individually participates in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks * Deliver a consistent, high level of service within our Serving More standards * Other duties as assigned COMPETENCIES * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Organizational Skills/Detail Oriented * Able to Multi-Task or Juggle Priorities EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School diploma or equivalent required College coursework in business related field preferred Some retail bank experience or general customer service preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary position 75% of the time, constantly operate a computer, and is in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. SCHEDULE This position is hourly and full time. A minimum 37.5 hours is required to maintain eligibility for full-time status. Generally the position will require 37.5-40 hours per week. Shifts range from 7a-7p Monday through Saturday

* Role not eligible for sponsorship* RESPONSIBILITIES * Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. * Complete transaction processing timely, accurately, and in accordance with bank procedures * Project the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues. * Refer loan and deposit customers or prospects to subject matter experts * Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge. * Utilize product knowledge to assist customers and suggest products and services to meet their needs * Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations * Complete periodic in-branch communication and promotion activities specific to the office, if applicable. * Communicate recommendations for improved work flow and service to customers. * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks * Deliver a consistent, high level of service within our Serving More standards * Other duties as assigned COMPETENCIES * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Organizational Skills/Detail Oriented * Able to Multi-Task or Juggle Priorities * Ability to work as part of a team * Active listening skills with an ability to proactively identify and recommend products and services * Ability to work independently and handle basic customer issues EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 0-2 years prior cash handling, sales, or customer service experience preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to find count currency. SCHEDULE Operating hours are Monday through Friday 9:00am - 5:00pm and Saturday 9:00am-12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and full-time-time. A minimum of 37.5 hours per week is required in order to maintain eligibility for full-time status. Generally, this position will require 37.5 - 40 hours per week.

***Role not available for sponsorship. RESPONSIBILITIES Supervisory Responsibilities: Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 4 FTEs and other duties associated with managing a staff Manage department workflow to be sure loans comply with policy with exceptions noted, loan documents are ready for scheduled closings, and loans are closed within the terms of approval Proactively problem solve issues related to scheduled closings regarding documents, titles, survey, etc. Solve dated collateral file exceptions within allowable timeframe Ensure loans are accurately tracked on bank systems by thoroughly understanding system coding Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Deliver a consistent, high level of service within our Serving More standards Other duties as assigned COMPETENCIES Interpersonal/Customer Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Organizational Skills/Detail Oriented Able to Multi-Task or Juggle Priorities Leadership/Management Skills Ability to develop or mentor others EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School diploma or equivalent required Strong working knowledge of Laser Pro and PRK's documentation/booking process. Minimum 10 years of banking experience required with 5 years as a Loan Assistant, minimum 3 years as a Loan Assistant with Park National Bank SCHEDULE Typical office hours are Monday through Friday 8am to 5pm, in the Mount Vernon Downtown office. This position is exempt and full-time. A minimum 40 hours is required per week.