Woodforest Financial Group Inc jobs in Houston, TX - 119 jobs

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! The Applications Support Analyst II is responsible for maximizing functionality and operational efficiency of software systems and solutions by providing technical and administration support for designated applications, systems, and servers. Key Responsibilities: * Researches, troubleshoots and resolves reported system issues; escalates issues when necessary. * Performs system maintenance such as deploying patches, updates and upgrades; monitors system performance and performs actions to maintain data integrity. * Recommends improvements or changes to technical and functional designs where appropriate. * Perform technical validation and testing to ensure requirements are satisfied and do not have a negative impact. * Develop or enhance application support procedures/processes, deployment documentation, release notes, and relevant training documentation for knowledge transfer as needed. Competencies Required: * Excellent technical skills with Microsoft network and PC operating systems including working knowledge of current network hardware protocols and standards, database maintenance, windows server administration and desktop application support. * Strong working knowledge of workflow design and implementation * Working knowledge of Agile and ITIL development technologies and tools, and software engineering concepts, methodologies, and architectural styles. * Exceptional verbal communication and technical writing skills with an ability to effectively interact with and convey information to people who possess varying levels of understanding on applicable topics. * Solid analytical skills with strong attention to detail and concern for data accuracy. * Strong organizational, process and project management skills with the ability to prioritize workload, multi-task, and meet deadlines in a fast-paced environment. * Excellent customer service and problem-solving skills with the ability to work independently while supporting a team environment. * Ability to work from a directive with little or no supervision; minimum rework required from supervisor. Minimum Qualifications/Experience: * 3 - 5 years information technology support service required. * 1 year of Agile and/or ITIL experience required. * Financial services or banking industry experience preferred. Formal Education & Certification: * Associate's Degree in information systems, computer science or related field preferred. Work Status: * Full-Time. Supervisory Responsibility: * None. Travel: * 0% - Negligible amount of travel expected. Working Conditions: * Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, including Disability and Veterans.

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! The Lending Services Data & AI Solutions Intern provides support to the Lending Services team by assisting with data management, business intelligence reporting, and introductory AI projects. This internship offers hands-on experience in commercial banking data workflows, Power BI reporting, and basic machine learning concepts, while developing professional skills in a collaborative environment. Key Responsibilities: * Assist with organizing and maintaining data related to lending workflows (e.g., loan origination, underwriting, servicing, portfolio management). * Help prepare and clean data for analysis and reporting. * Support the documentation of ETL/ELT processes under supervision. * Help build and update Power BI dashboards and reports for loan performance and operational KPIs * Assist with data refreshes, user access requests, and troubleshooting basic Power BI issues Competencies Required: * Willingness to learn and collaborate with credit executives, lending team members, analysts, and IT teams * Ability to communicate clearly and ask questions when unsure * Basic understanding of data structures and commercial banking concepts (preferred, not required) * Interest in business intelligence, data analytics, and AI technologies. * Attention to detail and commitment to data accuracy Minimum Qualifications/Experience: * Currently pursuing a Bachelor's or Master's degree in Computer Science, Data Science, Finance, or related field * Familiarity with Excel, Power BI, or other data tools (coursework or personal projects) * Exposure to SQL, Python, or similar languages is a plus * Strong analytical and problem-solving skills Formal Education & Certification: * High school diploma or equivalent required * Currently pursuing a Bachelor's or Master's degree in Computer Science, Data Science, Finance, or related field Work Status: * Internship (Full-Time or Part-Time, as agreed) Supervisory Responsibility: * None. Travel: * Minimal travel expected Working Conditions: * Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, including Disability and Veterans.

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! The Online Banking Specialist I is responsible for providing administrative and customer support for the Bank's online and mobile banking products and services. This role primarily handles routine requests, inquiries, and troubleshooting, ensuring customers and branches receive accurate and timely assistance in accordance with established procedures. Key Responsibilities: Responds to incoming branch and customer inquiries by phone and email. Troubleshoots and provides guidance to resolve routine online banking, mobile banking, and bill pay issues. Processes consumer and business online banking requests from the retail and commercial divisions. Fulfills online requests to open new accounts. Compiles and maintains required reports and logs. Balances daily Bill Pay and P2P (peer-to-peer) transactional reports; escalates identified outages to senior team members. Processes Bill Pay credit returns and notifies customers electronically. Reviews internal reports and disables online banking access for deceased customers and non-authorized individuals. Completes peer review of daily work to ensure accuracy. Demonstrates basic proficiency in bank systems and applications. Applies standard procedures and follows established guidelines. Learns and adapts to new technologies with guidance. Escalates complex problems to senior team members. Work with senior team members to maintain and update departmental procedures to ensure compliance with regulations and bank policies. Performs other job-related duties or special projects as assigned. Competencies Required: Proficiency with Microsoft Office applications and ability to navigate banking software. Working knowledge of the Bank's account offerings, digital banking services (online and mobile), and applicable internal policies and procedures. Strong attention to detail with a high concern for data accuracy. Technical aptitude to troubleshoot routine online banking issues. Understanding of banking regulations, confidentiality requirements, and security protocols. Excellent organizational skills with the ability to multitask, maintain accuracy, and meet deadlines in a fast-paced environment. Customer service orientation with effective problem-solving, verbal, and written communication skills. Ability to follow directions and apply established procedures. Self-starter who works independently while contributing to a team environment. Minimum Qualifications/Experience: 1-3 years of banking, financial services operations, or customer service experience with exposure to online banking products and services. Formal Education & Certification: · High school diploma or equivalent required. Work Status: · Full-Time. Supervisory Responsibility: · None. Travel: · None. Working Conditions: Work is typically performed in an office setting. May involve sitting for extended periods, with occasional walking, standing, and light lifting (up to 10 pounds). Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Woodforest is an Equal Opportunity Employer, including Disability and Veterans. **Job:** **Operations* **Organization:** **Texas - Houston* **Title:** *Online Banking Specialist I* **Location:** *Texas-The Woodlands* **Requisition ID:** *069694*

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! The Technology Operations Analyst I - is responsible for monitoring and maintaining the Bank's systems, servers, and applications. This position also assists with data processing, analysis, and reporting as assigned. Key Responsibilities: · Provide timely response to all incidents, outages, and performance alerts. Categorize issues for escalation to appropriate technical teams. · Recognize, identify, and prioritize incidents in accordance with customer business requirements, organizational policies, and operational impact. · Monitor a wide variety of information and network systems that include, but not limited to servers, storage, backup, operating systems, and core applications. · Document all actions in accordance with standard company policies and procedures · Notify customers and third-party service providers of issues, outages, and remediation status. Competencies Required: · Strong technical and troubleshooting skills with broad knowledge of Microsoft Office, Windows operating systems, networking, server administration, basic scripting and programming (SQL), FTP and VMWare. · Strong attention to detail, analytical skills, and concern for data accuracy. · Proven ability to prioritize workload and multitask in a high-pressure environment. · Exceptional verbal communication and technical writing skills with an ability to effectively interact with and convey information to people who possess varying levels of understanding on applicable topics. · Excellent customer service and problem-solving skills with the ability to work independently while supporting a team environment. · Flexibility to work non-traditional shifts such as evenings, weekends and holidays as needed. Minimum Qualifications/Experience: · 2 years' experience in application, server, or network support role required. · Banking or financial services industry experience preferred. Formal Education & Certification: · Associate degree in a technology field preferred. · Related IT certifications preferred. Work Status: · Full-Time. Supervisory Responsibility: · None. Travel: · 10% travel expected. Working Conditions: · Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, including Disability and Veterans. **Job:** **Technology Services* **Organization:** **Texas - Houston* **Title:** *Technology Operations Analyst I* **Location:** *Texas-The Woodlands* **Requisition ID:** *070788*

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! The Lending Services Data & AI Solutions Intern provides support to the Lending Services team by assisting with data management, business intelligence reporting, and introductory AI projects. This internship offers hands-on experience in commercial banking data workflows, Power BI reporting, and basic machine learning concepts, while developing professional skills in a collaborative environment. Key Responsibilities: · Assist with organizing and maintaining data related to lending workflows (e.g., loan origination, underwriting, servicing, portfolio management). · Help prepare and clean data for analysis and reporting. · Support the documentation of ETL/ELT processes under supervision. · Help build and update Power BI dashboards and reports for loan performance and operational KPIs · Assist with data refreshes, user access requests, and troubleshooting basic Power BI issues Competencies Required: · Willingness to learn and collaborate with credit executives, lending team members, analysts, and IT teams · Ability to communicate clearly and ask questions when unsure · Basic understanding of data structures and commercial banking concepts (preferred, not required) · Interest in business intelligence, data analytics, and AI technologies. · Attention to detail and commitment to data accuracy Minimum Qualifications/Experience: · Currently pursuing a Bachelor's or Master's degree in Computer Science, Data Science, Finance, or related field · Familiarity with Excel, Power BI, or other data tools (coursework or personal projects) · Exposure to SQL, Python, or similar languages is a plus · Strong analytical and problem-solving skills Formal Education & Certification: · High school diploma or equivalent required · Currently pursuing a Bachelor's or Master's degree in Computer Science, Data Science, Finance, or related field Work Status: · Internship (Full-Time or Part-Time, as agreed) Supervisory Responsibility: · None. Travel: · Minimal travel expected Working Conditions: · Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, including Disability and Veterans. **Job:** **Lending* **Organization:** **Texas - Houston* **Title:** *Lending Services Data & AI Solutions Intern* **Location:** *Texas-The Woodlands* **Requisition ID:** *071014*

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer's experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include: * Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers. * Processing transactions, opening accounts, and performing account maintenance. * Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines. * Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training. Minimum Qualifications/Experience: · 1 year of relevant and transferrable sales and/or customer service experience. OR an equivalent amount of directly related college education or volunteer service. · Previous instore banking experience is preferred, but not required. · Must be positive and engaging. · Must be fluent in English and Spanish. Formal Education & Certification: · High School Diploma or equivalent required. Work Status: · Full-time. Supervisory Responsibility: · No. Travel: · Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location. Working Conditions: · Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, including Disability and Veterans. **Job:** **Branch Banking* **Organization:** **Texas - Houston* **Title:** *Bilingual Teller Retail Banker * **Location:** *Texas-Pearland* **Requisition ID:** *070816*

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! The Database Administrator III is responsible for managing and optimizing the performance of assigned database systems. This includes daily management and administration, and support for business continuity of the servers. This position will also be responsible for mentoring and guiding less experienced Database Administrators. Key Responsibilities: · Provides day-to-day management and implementation of the Bank's database environment including administration, backup and recovery activities, and change control. · Processes service tickets; troubleshoots system issues, resolves database related incidents and completes maintenance requests. · Configures, tests, installs, and migrate new instances and databases in lab and production environments. · Monitors and analyzes performance including capacity planning, system checks and audits; makes recommendations for improvements and completes requests for additional resources and support as needed. · Serves as a resource for the audit and security departments when needed. Competencies Required · Solid understanding of database administration, management, and related files and data to production events and outcomes. · Solid understanding of Microsoft database replication technologies. · Strong technology and troubleshooting skills with working knowledge of a broad range of related software such as Microsoft SQL Server, Powershell, Azure (Automation, migration, Managed Instances) and Microsoft Office Suite. · Excellent customer service and communication skills, with the ability to effectively identify and translate business user needs, and to convey complex technical information in a clear and concise manner. · Strong organizational and project management skills with the ability to manage timelines and prioritize workload in a high-pressure, results-oriented environment, utilizing Agile and DevOps. · Self-starter with the ability to work independently while supporting a team environment. · Flexibility to provide after-hours and weekend support on occasion to support business needs. · Resourceful and highly adept at problem identification and incident resolution using experience and developed analytical skills. · Possesses general systems architecture and engineering skills. · Possesses strong attention to detail and concern for data accuracy. · Ability to quickly comprehend complex technical and logical concepts and master new programs and systems including but not limited to Service Now, Sentry One, Rubrik and Oracle Minimum Qualifications/Experience · 5 or more years administrating or supporting Azure MI (Azure SQL Managed Instance, i.e. PaaS (Platform as a Service) and Microsoft SQL Server, as well as other database platforms (Oracle), with coding experience. · Financial services or banking industry experience preferred. Formal Education & Certification · Associate's degree in technology, business, or related field. · Industry recognized system administration or development certification preferred. Work Status · Full-Time Supervisory Responsibility · None. Travel · 0% - Negligible amount of travel expected. Working Conditions · Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, including Disability and Veterans. **Job:** **Technology Services* **Organization:** **Texas - Houston* **Title:** *Database Administrator III* **Location:** *Texas-The Woodlands* **Requisition ID:** *070500*

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! The Commercial Loan Closer is responsible for accurately setting up the customer, facility, loan, and collateral in the core banking system, in addition to closing Commercial loans in accordance with regulatory requirements and company policies and procedures. This includes working with the line of business, attorneys and various loan operations departments to ensure loan closings takes place as scheduled. The Commercial Loan Closer will also be responsible for the quality control and system review to ensure all loans are documented in accordance with the loan approval and the bank's established guidelines. The Commercial Loan Closer will ensure loan closing packages are received back timely in addition to ensuring exceptions are cited accurately for deficient documents. Key Responsibilities: · Orders and compiles loan documents in preparation for closing; works in conjunction with regionally assigned Relationship Managers, attorneys and title companies to execute requests and to ensure timely responses. · Establish and onboard borrowers, guarantors, facilities, loans, collateral and fees on the core commercial loan system in accordance with the credit agreement. · Performs quality reviews of Commercial loan files for accuracy as it relates to compliance with bank loan policies and procedures to assist in identifying training needs. · Knowledgeable in all aspects of Commercial loan documentation, understanding of legal entities and loan documents such as notes, security agreements, loan/credit agreements, etc. · Reviews final documents for completion and accuracy and ensures credit approval memo, loan approval system and credit agreement are consistent. Competencies Required: · Extensive knowledge of commercial and business banking loans with a strong understanding of accounting principles, loan processing procedures, and related regulations. · Proficient with Microsoft Office (Excel, Word, Outlook, SharePoint) and ability to navigate loan and bank software applications and related websites. · Excellent organizational and time management skills, with strong attention to detail and concern for accuracy. · Excellent customer service skills with the ability to effectively research and resolve issues and discrepancies. · Ability to interact and communicate effectively with internal and external parties. · Solid analytical and decision-making skills. Minimum Qualifications/Experience: · 3 years of Commercial or business banking experience required. Formal Education & Certification: · High School diploma or equivalent required. · Bachelor's Degree in Business Administration, Finance, Accounting, or other related field preferred. Work Status: · Full-Time. Supervisory Responsibility: · None. Travel: · 0% travel expected. Working Conditions: · Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, including Disability and Veterans. **Job:** **Lending* **Organization:** **Texas - Houston* **Title:** *Commercial Loan Closer* **Location:** *Texas-The Woodlands* **Requisition ID:** *070968*

As a Financial Analyst I - Merchant Acquiring is responsible for consolidating, summarizing, and analyzing financial data in order to create meaningful and accurate reports for internal and external consumption. Key Responsibilities: * Prepares in an accurate and timely manner reoccurring financial reports. * Support the financial information needs of officers and other departments by compiling monthly, quarterly, and annual reports regarding branch performance and other financial metrics, including any ad hoc reporting requests. * Supports the Commercial Division in reporting needs and financial understanding. * Reconciles incoming and outgoing cash to available system reports in order to ensure quality of the division's financials and satisfy internal and external audit requirements. * Compiles reports and PowerPoint slides for committee presentations. * Provides support for the Executive and Senior Management team. * Maximizes the use of automated technology to achieve highest level of quality and efficiency of reports. * Prepare automated reports utilizing department software providing analysis for departments and Executive Management team. * Perform other job related duties or special projects as assigned Competencies Required: * Self-starter who uses time effectively and efficiently meeting required deadlines. * Excellent written and verbal communication skills. * Good analytical skills with strong attention to detail and concern for data accuracy. * Solid technology abilities, including advanced knowledge of Microsoft Excel and database applications. * Ability to demonstrate basic understanding of accounting, bookkeeping, finance or financial reporting acquired through education or on-the-job training. * Strong organizing skills and attention to detail. * Ability to manage multiple responsibilities and projects with competing priorities and deadlines. * Solid technology and internet skills, including strong Microsoft Office knowledge (Outlook, Word, Excel, and PowerPoint). * Demonstrated ability to maintain high levels of confidentiality and professionalism. Minimum Qualifications/Experience: * 2 years banking or financial industry experience required. * Solid technology abilities required, including advanced knowledge of Microsoft Excel and database applications. * 2 years financial analyst/reporting experience required. Formal Education & Certification: * Bachelor's Degree in Accounting, Finance or related field required. * Chartered Financial Analyst or Certified Public Accountant preferred.

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! The Information Security Analyst Lead (ISA Lead) is responsible for analyzing information security systems and applications. The ISA Lead recommends and develops security measures to protect information against unauthorized modification or loss; monitors, evaluates, and maintains systems and procedures to safeguard internal information systems, network, databases, and web-based security. Also, conducts vulnerability assessments and monitors systems, network, databases, and web for potential system breaches. May oversee internal or external systems security (i.e., cloud services). Key Responsibilities: · Compliance: · PCI - Work with external PCI QSA and multiple internal teams responsible for providing updated policies, evidence for PCI requirements. Achieve annual Report on Compliance (ROC). · Ensure compliance with other regulations and privacy laws as applicable. · Vulnerabilities\: · Lead vulnerability assessments, monitor systems, and ensure critical and high vulnerabilities are tracked, managed, and remediated within the documented SLA's. Determine an action plan to reduce vulnerabilities and document exceptions based on risk acceptance. · Breach and Attack Simulations\: · Lead team on developing, establishing, and analyzing threat simulation efforts to ensure deployed security solutions are being effective. · Assist team in ensuring findings are valid and actionable by ensuring cross team collaboration. · Control Monitoring: · Monitor, evaluate, and maintain systems and procedures to safeguard internal information systems, network, databases, and Web-based security. · Respond to alerts from information security tools. Report, investigate and resolve security incidents. · Educate and communicate security requirements and procedures to all users. Participate in developing or updating Security related training. · Research: · Security trends, new methods, and techniques used in unauthorized access of data to preemptively eliminate the possibility of system breaches. · Contribute to annual review of policies and assist in keeping policies current. Competencies Required: · Exceptional verbal communication and technical writing skills with an ability to effectively interact with and convey information to people who possess varying levels of understanding on applicable topics. · Knowledge of security controls, data ownership and classification, threat management, and risk management. · Solid understanding of information security practices, systems, and standards. · Strong technical and troubleshooting skills with broad knowledge of Microsoft Office, Windows operating systems, networking, server administration and virtualization. · Interpersonal skills to effectively manage relationships with other teams and departments. · Advanced understanding of various network systems and related security applications. · Strong organizational and project management skills with the ability to manage timelines and prioritize workload. · Self-starter with the ability to work independently while supporting a team environment. · Ability to work from a directive with little or no supervision; minimum rework required by supervisor. · Intermediate understanding of assessing, utilizing, supporting, and maintaining logical and physical security architectures and technologies including but not limited to IPS/IDS, firewall, SIEM, VPN, anti-virus, email, web, data, video, physical access control hardware and related operating systems & supporting software. Minimum Qualifications/Experience: · 7+ years' experience as an Information Security Analyst required. Formal Education & Certification: · Bachelor's degree in Information Systems, Computer Science or a related discipline preferred, or an equivalent amount of directly related work experience. · One or more of the following certifications is preferred: · Certified Information Systems Security Professional (CISSP) · Certified Information Security Manager (CISM) · Certified Information Systems Auditor (CISA) Work Status: · Full-time. Supervisory Responsibility: · None. Travel: · Less than 10% - travel expected. Working Conditions: · Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, including Disability and Veterans. Strong Culture built on our Core Values: Integrity, Ownership, Service and Community. It's not just talk. We walk the walk, from the CEO to front-line employees. Be an Owner and take control of your future with our Employee Stock Ownership Plan (ESOP), where your hard work translates into real ownership and an opportunity to share in the growth of Woodforest. 401(k) Company Match Woodforest adds 50₵ for each $1 you save (up to 6% eligible pay), which is used to purchase Woodforest stock each month. Opportunities for Long-Term Growth Take advantage of growth opportunities and professional development to advance in your career. Banking Products & Services providing convenience, financial savings, and enhanced support to help you achieve your financial goals. Competitive Base Pay and regular compensation reviews to ensure you continue to earn competitive pay. Medical Coverage from the first day of the month following your date of hire at an affordable cost! Long-Term Disability & Life, AD&D Insurance 100% paid for by Woodforest plus other benefits that will help ensure you and your family are confident and well-prepared for whatever comes your way. Well-being Program (Employee Assistance Program) that helps you take care of your physical, mental, and financial health. Resource Champions are available to connect you to comprehensive services including expert banking, wealth planning, ESOP, health & wellness programs, impactful community involvement & financial literacy education. This information highlights our rewards and benefits but is not a complete description of our total rewards program. Woodforest reserves the right to modify, amend, suspend, or terminate any reward or benefit at any time for any reason. If there is a conflict between the information and the actual plan documents or policies, the documents or policies will always govern. The information should in no way be construed as a promise or guarantee of employment.

Minimum Qualifications/Experience: 1-3 years of banking, financial services operations, or customer service experience with exposure to online banking products and services. Formal Education & Certification: · High school diploma or equivalent required. Work Status: · Full-Time. Supervisory Responsibility: · None. Travel: · None. Working Conditions: Work is typically performed in an office setting. May involve sitting for extended periods, with occasional walking, standing, and light lifting (up to 10 pounds). Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Woodforest is an Equal Opportunity Employer, including Disability and Veterans. Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! The Online Banking Specialist I is responsible for providing administrative and customer support for the Bank's online and mobile banking products and services. This role primarily handles routine requests, inquiries, and troubleshooting, ensuring customers and branches receive accurate and timely assistance in accordance with established procedures. Key Responsibilities: Responds to incoming branch and customer inquiries by phone and email. Troubleshoots and provides guidance to resolve routine online banking, mobile banking, and bill pay issues. Processes consumer and business online banking requests from the retail and commercial divisions. Fulfills online requests to open new accounts. Compiles and maintains required reports and logs. Balances daily Bill Pay and P2P (peer-to-peer) transactional reports; escalates identified outages to senior team members. Processes Bill Pay credit returns and notifies customers electronically. Reviews internal reports and disables online banking access for deceased customers and non-authorized individuals. Completes peer review of daily work to ensure accuracy. Demonstrates basic proficiency in bank systems and applications. Applies standard procedures and follows established guidelines. Learns and adapts to new technologies with guidance. Escalates complex problems to senior team members. Work with senior team members to maintain and update departmental procedures to ensure compliance with regulations and bank policies. Performs other job-related duties or special projects as assigned. Competencies Required: Proficiency with Microsoft Office applications and ability to navigate banking software. Working knowledge of the Bank's account offerings, digital banking services (online and mobile), and applicable internal policies and procedures. Strong attention to detail with a high concern for data accuracy. Technical aptitude to troubleshoot routine online banking issues. Understanding of banking regulations, confidentiality requirements, and security protocols. Excellent organizational skills with the ability to multitask, maintain accuracy, and meet deadlines in a fast-paced environment. Customer service orientation with effective problem-solving, verbal, and written communication skills. Ability to follow directions and apply established procedures. Self-starter who works independently while contributing to a team environment. Strong Culture built on our Core Values: Integrity, Ownership, Service and Community. It's not just talk. We walk the walk, from the CEO to front-line employees. Be an Owner and take control of your future with our Employee Stock Ownership Plan (ESOP), where your hard work translates into real ownership and an opportunity to share in the growth of Woodforest. 401(k) Company Match Woodforest adds 50₵ for each $1 you save (up to 6% eligible pay), which is used to purchase Woodforest stock each month. Opportunities for Long-Term Growth Take advantage of growth opportunities and professional development to advance in your career. Banking Products & Services providing convenience, financial savings, and enhanced support to help you achieve your financial goals. Competitive Base Pay and regular compensation reviews to ensure you continue to earn competitive pay. Medical Coverage from the first day of the month following your date of hire at an affordable cost! Long-Term Disability & Life, AD&D Insurance 100% paid for by Woodforest plus other benefits that will help ensure you and your family are confident and well-prepared for whatever comes your way. Well-being Program (Employee Assistance Program) that helps you take care of your physical, mental, and financial health. Resource Champions are available to connect you to comprehensive services including expert banking, wealth planning, ESOP, health & wellness programs, impactful community involvement & financial literacy education. This information highlights our rewards and benefits but is not a complete description of our total rewards program. Woodforest reserves the right to modify, amend, suspend, or terminate any reward or benefit at any time for any reason. If there is a conflict between the information and the actual plan documents or policies, the documents or policies will always govern. The information should in no way be construed as a promise or guarantee of employment.

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! The Fraud Investigator I, (FP) is responsible for typical production (ATM, Mobile Deposit, Verafin Alerts, P2P Alerts, BillPay, Fraud Queues, and Western Union) and resolution of unique fraud cases requiring more in-depth research and investigation. Uses critical thinking to analyze and resolve unique fraud cases in an appropriate and informed manner. Key Responsibilities: * Maintains department performance levels and subject-matter-expertise of the bank's policies and procedures for efficient and professional case resolution. * Analyze and investigate fraud trends using existing resources and tools to recommend and deploy measures to control and reduce fraud losses. * Analyze accounts that have been flagged for review by Verafin, P2P, BillPay, and Western Union for suspicious activity and judge whether the activity seems normal or possibly fraudulent. * Support department strategies to achieve business goals and minimize fraud losses. * Performs the following functions within the department: reviews and research checks processed for endorsements, kiting, forgeries, and counterfeit; reviews and research electronic transactions and activity to confirm fraud for customers; places holds on suspicious and fraudulent checks; blocks members' accounts and access based on risk and exposure. Competencies Required: * Strong working knowledge of bank operations, fraudulent review, and regulations that relate to funds availability, check kiting and check fraud. * Solid technology and internet searching skills including proficiency with Microsoft Office (Excel, Word, Outlook, SharePoint) and financial software applications (Mozart, Bancline, Evision). * Excellent organizational and time management skills, with the ability to multi-task, maintain accuracy, and meet deadlines in a fast paced, high volume environment. * Strong verbal and written communication skills with the ability to maintain confidentiality and professionalism while interacting with customers and internal team members. * Customer service orientation with developed analytical and problem-solving skills. * Self-starter possessing the ability to work independently while supporting a team environment. * Ability to follow directions and apply proper policies, procedures and guidelines. * Strong attention to detail and high concern for data accuracy. Minimum Qualifications/Experience: * 1 years' experience in a fraud detection/investigation or risk management role in the banking or financial services industry; OR an equivalent amount of education/training required. Formal Education & Certification: * High School Diploma or equivalent required. * Bachelor's Degree in Business Administration, Banking, Finance or related field preferred. Work Status: * Full-Time. Supervisory Responsibility: * None. Travel: * 0% - Negligible amount of travel expected. Working Conditions: * Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, including Disability and Veterans.

Commercial Loan Closer-070968Description Take the next step toward your new career today!Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!The Commercial Loan Closer is responsible for accurately setting up the customer, facility, loan, and collateral in the core banking system, in addition to closing Commercial loans in accordance with regulatory requirements and company policies and procedures. This includes working with the line of business, attorneys and various loan operations departments to ensure loan closings takes place as scheduled. The Commercial Loan Closer will also be responsible for the quality control and system review to ensure all loans are documented in accordance with the loan approval and the bank's established guidelines. The Commercial Loan Closer will ensure loan closing packages are received back timely in addition to ensuring exceptions are cited accurately for deficient documents.Key Responsibilities:· Orders and compiles loan documents in preparation for closing; works in conjunction with regionally assigned Relationship Managers, attorneys and title companies to execute requests and to ensure timely responses.· Establish and onboard borrowers, guarantors, facilities, loans, collateral and fees on the core commercial loan system in accordance with the credit agreement.· Performs quality reviews of Commercial loan files for accuracy as it relates to compliance with bank loan policies and procedures to assist in identifying training needs.· Knowledgeable in all aspects of Commercial loan documentation, understanding of legal entities and loan documents such as notes, security agreements, loan/credit agreements, etc.· Reviews final documents for completion and accuracy and ensures credit approval memo, loan approval system and credit agreement are consistent.Competencies Required:· Extensive knowledge of commercial and business banking loans with a strong understanding of accounting principles, loan processing procedures, and related regulations.· Proficient with Microsoft Office (Excel, Word, Outlook, SharePoint) and ability to navigate loan and bank software applications and related websites.· Excellent organizational and time management skills, with strong attention to detail and concern for accuracy.· Excellent customer service skills with the ability to effectively research and resolve issues and discrepancies.· Ability to interact and communicate effectively with internal and external parties.· Solid analytical and decision-making skills. Qualifications Minimum Qualifications/Experience:· 3+ years of Commercial or business banking experience required.Formal Education & Certification:· High School diploma or equivalent required.· Bachelor's Degree in Business Administration, Finance, Accounting, or other related field preferred.Work Status:· Full-Time.Supervisory Responsibility:· None.Travel:· 0% travel expected.Working Conditions:· Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.Disclaimer:This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.Woodforest is an Equal Opportunity Employer, including Disability and Veterans.Job: LendingPrimary Location: Texas-The WoodlandsSchedule: Full-time Work Locations: TX - Operations Center-0100 25231 Grogans Mill Rd The Woodlands 77380Unposting Date: OngoingOrganization: Texas - HoustonStrong Culture built on our Core Values: Integrity, Ownership, Service and Community. It's not just talk. We walk the walk, from the CEO to front-line employees. Be an Owner and take control of your future with our Employee Stock Ownership Plan (ESOP), where your hard work translates into real ownership and an opportunity to share in the growth of Woodforest. 401(k) Company Match Woodforest adds 50₵ for each $1 you save (up to 6% eligible pay), which is used to purchase Woodforest stock each month. Opportunities for Long-Term Growth Take advantage of growth opportunities and professional development to advance in your career. Banking Products & Services providing convenience, financial savings, and enhanced support to help you achieve your financial goals. Competitive Base Pay and regular compensation reviews to ensure you continue to earn competitive pay. Medical Coverage from the first day of the month following your date of hire at an affordable cost! Long-Term Disability & Life, AD&D Insurance 100% paid for by Woodforest plus other benefits that will help ensure you and your family are confident and well-prepared for whatever comes your way. Well-being Program (Employee Assistance Program) that helps you take care of your physical, mental, and financial health. Resource Champions are available to connect you to comprehensive services including expert banking, wealth planning, ESOP, health & wellness programs, impactful community involvement & financial literacy education. This information highlights our rewards and benefits but is not a complete description of our total rewards program. Woodforest reserves the right to modify, amend, suspend, or terminate any reward or benefit at any time for any reason. If there is a conflict between the information and the actual plan documents or policies, the documents or policies will always govern. The information should in no way be construed as a promise or guarantee of employment.

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! The Applications Support Analyst II is responsible for maximizing functionality and operational efficiency of software systems and solutions by providing technical and administration support for designated applications, systems, and servers. Key Responsibilities: · Researches, troubleshoots and resolves reported system issues; escalates issues when necessary. · Performs system maintenance such as deploying patches, updates and upgrades; monitors system performance and performs actions to maintain data integrity. · Recommends improvements or changes to technical and functional designs where appropriate. · Perform technical validation and testing to ensure requirements are satisfied and do not have a negative impact. · Develop or enhance application support procedures/processes, deployment documentation, release notes, and relevant training documentation for knowledge transfer as needed. Competencies Required: · Excellent technical skills with Microsoft network and PC operating systems including working knowledge of current network hardware protocols and standards, database maintenance, windows server administration and desktop application support. · Strong working knowledge of workflow design and implementation · Working knowledge of Agile and ITIL development technologies and tools, and software engineering concepts, methodologies, and architectural styles. · Exceptional verbal communication and technical writing skills with an ability to effectively interact with and convey information to people who possess varying levels of understanding on applicable topics. · Solid analytical skills with strong attention to detail and concern for data accuracy. · Strong organizational, process and project management skills with the ability to prioritize workload, multi-task, and meet deadlines in a fast-paced environment. · Excellent customer service and problem-solving skills with the ability to work independently while supporting a team environment. · Ability to work from a directive with little or no supervision; minimum rework required from supervisor. Minimum Qualifications/Experience: · 3 - 5 years information technology support service required. · 1 year of Agile and/or ITIL experience required. · Financial services or banking industry experience preferred. Formal Education & Certification: · Associate's Degree in information systems, computer science or related field preferred. Work Status: · Full-Time. Supervisory Responsibility: · None. Travel: · 0% - Negligible amount of travel expected. Working Conditions: · Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, including Disability and Veterans. **Job:** **Technology Services* **Organization:** **Texas - Houston* **Title:** *Applications Support Analyst II* **Location:** *Texas-The Woodlands* **Requisition ID:** *070584*

Lending Services Data & AI Solutions Intern-071014Description The Lending Services Data & AI Solutions Intern provides support to the Lending Services team by assisting with data management, business intelligence reporting, and introductory AI projects. This internship offers hands-on experience in commercial banking data workflows, Power BI reporting, and basic machine learning concepts, while developing professional skills in a collaborative environment. Key Responsibilities: · Assist with organizing and maintaining data related to lending workflows (e. g. , loan origination, underwriting, servicing, portfolio management). · Help prepare and clean data for analysis and reporting. · Support the documentation of ETL/ELT processes under supervision. · Help build and update Power BI dashboards and reports for loan performance and operational KPIs· Assist with data refreshes, user access requests, and troubleshooting basic Power BI issues· Learn to implement row-level security and dynamic filtering with guidance · Participate in basic data analysis and model-building exercises for credit risk or fraud detection· Support the integration of AI features into lending workflows, as assigned· Help monitor and document model performance under supervision Competencies Required:· Willingness to learn and collaborate with credit executives, lending team members, analysts, and IT teams· Ability to communicate clearly and ask questions when unsure· Basic understanding of data structures and commercial banking concepts (preferred, not required)· Interest in business intelligence, data analytics, and AI technologies. · Attention to detail and commitment to data accuracy Qualifications Minimum Qualifications/Experience:· Currently pursuing a Bachelor's or Master's degree in Computer Science, Data Science, Finance, or related field· Familiarity with Excel, Power BI, or other data tools (coursework or personal projects)· Exposure to SQL, Python, or similar languages is a plus· Strong analytical and problem-solving skills Formal Education & Certification:· High school diploma or equivalent required· Currently pursuing a Bachelor's or Master's degree in Computer Science, Data Science, Finance, or related field Work Status:· Internship (Full-Time or Part-Time, as agreed) Supervisory Responsibility:· None. Travel:· Minimal travel expected Working Conditions:· Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc. Disclaimer:This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, including Disability and Veterans. Job: Lending Services Data & AI Solutions Intern-N410224Primary Location: Texas-The Woodlands-TX - Towncenter-0312Schedule: Full-time Work Locations: TX - Towncenter-0312 1330 Lake Robbins Dr. The Woodlands 77380Unposting Date: Ongoing

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part ofone of the largest employee-owned banks in the country! Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer's experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include: * Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers. * Processing transactions, opening accounts, and performing account maintenance. * Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines. * Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training. Minimum Qualifications/Experience: · 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. · Previous instore banking experience is preferred, but not required. · Must be positive and engaging. Formal Education & Certification: · High School Diploma or equivalent required. Work Status: · Full-time. Supervisory Responsibility: · No. Travel: · Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location. Working Conditions: · Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, including Disability and Veterans. **Job:** **Branch Banking* **Organization:** **Texas - Houston* **Title:** *Teller Retail Banker* **Location:** *Texas-Montgomery* **Requisition ID:** *070822*

Strong Culture built on our Core Values: Integrity, Ownership, Service and Community. It's not just talk. We walk the walk, from the CEO to front-line employees. Be an Owner and take control of your future with our Employee Stock Ownership Plan (ESOP), where your hard work translates into real ownership and an opportunity to share in the growth of Woodforest. 401(k) Company Match Woodforest adds 50₵ for each $1 you save (up to 6% eligible pay), which is used to purchase Woodforest stock each month. Opportunities for Long-Term Growth Take advantage of growth opportunities and professional development to advance in your career. Banking Products & Services providing convenience, financial savings, and enhanced support to help you achieve your financial goals. Competitive Base Pay and regular compensation reviews to ensure you continue to earn competitive pay. Medical Coverage from the first day of the month following your date of hire at an affordable cost! Long-Term Disability & Life, AD&D Insurance 100% paid for by Woodforest plus other benefits that will help ensure you and your family are confident and well-prepared for whatever comes your way. Well-being Program (Employee Assistance Program) that helps you take care of your physical, mental, and financial health. Resource Champions are available to connect you to comprehensive services including expert banking, wealth planning, ESOP, health & wellness programs, impactful community involvement & financial literacy education. This information highlights our rewards and benefits but is not a complete description of our total rewards program. Woodforest reserves the right to modify, amend, suspend, or terminate any reward or benefit at any time for any reason. If there is a conflict between the information and the actual plan documents or policies, the documents or policies will always govern. The information should in no way be construed as a promise or guarantee of employment. Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! The Database Administrator III is responsible for managing and optimizing the performance of assigned database systems. This includes daily management and administration, and support for business continuity of the servers. This position will also be responsible for mentoring and guiding less experienced Database Administrators. Key Responsibilities: · Provides day-to-day management and implementation of the Bank's database environment including administration, backup and recovery activities, and change control. · Processes service tickets; troubleshoots system issues, resolves database related incidents and completes maintenance requests. · Configures, tests, installs, and migrate new instances and databases in lab and production environments. · Monitors and analyzes performance including capacity planning, system checks and audits; makes recommendations for improvements and completes requests for additional resources and support as needed. · Serves as a resource for the audit and security departments when needed. Competencies Required · Solid understanding of database administration, management, and related files and data to production events and outcomes. · Solid understanding of Microsoft database replication technologies. · Strong technology and troubleshooting skills with working knowledge of a broad range of related software such as Microsoft SQL Server, Powershell, Azure (Automation, migration, Managed Instances) and Microsoft Office Suite. · Excellent customer service and communication skills, with the ability to effectively identify and translate business user needs, and to convey complex technical information in a clear and concise manner. · Strong organizational and project management skills with the ability to manage timelines and prioritize workload in a high-pressure, results-oriented environment, utilizing Agile and DevOps. · Self-starter with the ability to work independently while supporting a team environment. · Flexibility to provide after-hours and weekend support on occasion to support business needs. · Resourceful and highly adept at problem identification and incident resolution using experience and developed analytical skills. · Possesses general systems architecture and engineering skills. · Possesses strong attention to detail and concern for data accuracy. · Ability to quickly comprehend complex technical and logical concepts and master new programs and systems including but not limited to Service Now, Sentry One, Rubrik and Oracle Minimum Qualifications/Experience · 5 or more years administrating or supporting Azure MI (Azure SQL Managed Instance, i.e. PaaS (Platform as a Service) and Microsoft SQL Server, as well as other database platforms (Oracle), with coding experience. · Financial services or banking industry experience preferred. Formal Education & Certification · Associate's degree in technology, business, or related field. · Industry recognized system administration or development certification preferred. Work Status · Full-Time Supervisory Responsibility · None. Travel · 0% - Negligible amount of travel expected. Working Conditions · Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, including Disability and Veterans.

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! The Information Security Analyst Lead (ISA Lead) is responsible for analyzing information security systems and applications. The ISA Lead recommends and develops security measures to protect information against unauthorized modification or loss; monitors, evaluates, and maintains systems and procedures to safeguard internal information systems, network, databases, and web-based security. Also, conducts vulnerability assessments and monitors systems, network, databases, and web for potential system breaches. May oversee internal or external systems security (i.e., cloud services). Key Responsibilities: * Compliance: * PCI - Work with external PCI QSA and multiple internal teams responsible for providing updated policies, evidence for PCI requirements. Achieve annual Report on Compliance (ROC). * Ensure compliance with other regulations and privacy laws as applicable. * Vulnerabilities: * Lead vulnerability assessments, monitor systems, and ensure critical and high vulnerabilities are tracked, managed, and remediated within the documented SLA's. Determine an action plan to reduce vulnerabilities and document exceptions based on risk acceptance. * Breach and Attack Simulations: * Lead team on developing, establishing, and analyzing threat simulation efforts to ensure deployed security solutions are being effective. * Assist team in ensuring findings are valid and actionable by ensuring cross team collaboration. * Control Monitoring: * Monitor, evaluate, and maintain systems and procedures to safeguard internal information systems, network, databases, and Web-based security. * Respond to alerts from information security tools. Report, investigate and resolve security incidents. * Educate and communicate security requirements and procedures to all users. Participate in developing or updating Security related training. * Research: * Security trends, new methods, and techniques used in unauthorized access of data to preemptively eliminate the possibility of system breaches. * Contribute to annual review of policies and assist in keeping policies current. Competencies Required: * Exceptional verbal communication and technical writing skills with an ability to effectively interact with and convey information to people who possess varying levels of understanding on applicable topics. * Knowledge of security controls, data ownership and classification, threat management, and risk management. * Solid understanding of information security practices, systems, and standards. * Strong technical and troubleshooting skills with broad knowledge of Microsoft Office, Windows operating systems, networking, server administration and virtualization. * Interpersonal skills to effectively manage relationships with other teams and departments. * Advanced understanding of various network systems and related security applications. * Strong organizational and project management skills with the ability to manage timelines and prioritize workload. * Self-starter with the ability to work independently while supporting a team environment. * Ability to work from a directive with little or no supervision; minimum rework required by supervisor. * Intermediate understanding of assessing, utilizing, supporting, and maintaining logical and physical security architectures and technologies including but not limited to IPS/IDS, firewall, SIEM, VPN, anti-virus, email, web, data, video, physical access control hardware and related operating systems & supporting software. Minimum Qualifications/Experience: * 7 years' experience as an Information Security Analyst required. Formal Education & Certification: * Bachelor's degree in Information Systems, Computer Science or a related discipline preferred, or an equivalent amount of directly related work experience. * One or more of the following certifications is preferred: * Certified Information Systems Security Professional (CISSP) * Certified Information Security Manager (CISM) * Certified Information Systems Auditor (CISA) Work Status: * Full-time. Supervisory Responsibility: * None. Travel: * Less than 10% - travel expected. Working Conditions: * Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, including Disability and Veterans.

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! The Online Banking Specialist I is responsible for providing administrative and customer support for the Bank's online and mobile banking products and services. This role primarily handles routine requests, inquiries, and troubleshooting, ensuring customers and branches receive accurate and timely assistance in accordance with established procedures. Key Responsibilities: Responds to incoming branch and customer inquiries by phone and email. Troubleshoots and provides guidance to resolve routine online banking, mobile banking, and bill pay issues. Processes consumer and business online banking requests from the retail and commercial divisions. Fulfills online requests to open new accounts. Compiles and maintains required reports and logs. Balances daily Bill Pay and P2P (peer-to-peer) transactional reports; escalates identified outages to senior team members. Processes Bill Pay credit returns and notifies customers electronically. Reviews internal reports and disables online banking access for deceased customers and non-authorized individuals. Completes peer review of daily work to ensure accuracy. Demonstrates basic proficiency in bank systems and applications. Applies standard procedures and follows established guidelines. Learns and adapts to new technologies with guidance. Escalates complex problems to senior team members. Work with senior team members to maintain and update departmental procedures to ensure compliance with regulations and bank policies. Performs other job-related duties or special projects as assigned. Competencies Required: Proficiency with Microsoft Office applications and ability to navigate banking software. Working knowledge of the Bank's account offerings, digital banking services (online and mobile), and applicable internal policies and procedures. Strong attention to detail with a high concern for data accuracy. Technical aptitude to troubleshoot routine online banking issues. Understanding of banking regulations, confidentiality requirements, and security protocols. Excellent organizational skills with the ability to multitask, maintain accuracy, and meet deadlines in a fast-paced environment. Customer service orientation with effective problem-solving, verbal, and written communication skills. Ability to follow directions and apply established procedures. Self-starter who works independently while contributing to a team environment. Minimum Qualifications/Experience: 1-3 years of banking, financial services operations, or customer service experience with exposure to online banking products and services. Formal Education & Certification: * High school diploma or equivalent required. Work Status: * Full-Time. Supervisory Responsibility: * None. Travel: * None. Working Conditions: Work is typically performed in an office setting. May involve sitting for extended periods, with occasional walking, standing, and light lifting (up to 10 pounds). Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Woodforest is an Equal Opportunity Employer, including Disability and Veterans.