Service Representative jobs at Woodgrain - 1745 jobs
Customer Service Coordinator
Simplex Group 3.3
Rancho Cucamonga, CA jobs
Simplex Group is an organization dedicated to providing quality commercial transportation services to trucking companies and owner operators alike. We are experts in administering comprehensive services including DOT/FMCSA Safety Compliance Management, truck permits and taxes, offering the best trucking insurance packages in the market, and securing top paying loads while servicing your freight factoring services. At Simplex Group our vision is: “Empowering the Dreams of Those Delivering to America”.
We are looking for a high-energy, customer focused New Driver Onboarding Representative to join our team. The representative will be the first point of contact for visitors at our Headquarters, giving exceptional customer service to our visitors. In this role, the New Driver Onboarding Representative will play an essential role in prescreening drivers for our customers in accordance with the regulatory guidelines of the FMCSA. Given the fast growth within this department, we have no doubt this role will serve as a stepping stone for a long-term career at the Simplex Group.
Responsibilities:
Greet and welcome visitors in a courteous and friendly manner providing information to visitors about the company and its services
Coordinate between the visitor and our internal departments to ensure smooth operations and excellence in customer experience
Respond promptly to customer inquiries in a professional and courteous manner
Resolve customer concerns, issues, and complaints effectively and efficiently
Identify and recommend process improvements to enhance customer satisfaction
Maintain a positive and empathetic attitude towards customers at all times
Gather driver information to complete the prescreening for drivers according to FMCSA regulations, including conducting drug/alcohol screenings
Review of driver documentation required for proper onboarding
Enter and verify client information in systems to ensure records are kept up-to-date
Assist with miscellaneous clerical duties, such as photocopying, scanning, filing, and following up with customers
Manage and maintain a clean and organized reception area welcoming to visitors
Ensure security protocols are followed for visitor access
Assist with other tasks as needed by the company
Experience Requirements:
High school diploma or equivalent relevant experience.
Customer service experience, preferably in the transportation industry.
Bilingual conversational in Punjabi is required/preferred.
Skills Needed:
Customer-centric mentality.
Data entry and documentation skills.
Strong attention to detail.
Bilingual in English and Punjabi.
Familiarity with Microsoft Office (Excel, Word).
Job Duties:
Greet and assist visitors.
Coordinate with internal departments.
Respond to inquiries and resolve concerns.
Identifying Process Improvements
Prescreen drivers per FMCSA guidelines, including Drug and alcohol screenings
Data Entry and Record Keeping
Miscellaneous Clerical Duties
Review driver documentation.
Maintain a welcoming reception area.
Follow security protocols.
Supporting additional company needs
Great Fit if...
Able to work on an On-Site position
Excellent verbal and written communication skills
Exceptional interpersonal and customer service skills
Outstanding organizational skills and attention to detail
Strong analytical, logical thinking, and problem-solving skills
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and to delegate them when appropriate
Characteristics of a Simplificator:
Optimistic Attitude
Problem Solver
Passionate
Eager to learn
Team Player
Adaptable
Simplex Group is an organization dedicated to providing quality commercial transportation services to trucking companies and owner operators alike. We are experts in administering comprehensive services including DOT/FMCSA Safety Compliance Management, truck permits and taxes, offering the best trucking insurance packages in the market, and securing top paying loads while servicing your freight factoring services. At Simplex Group our vision is: “Empowering the Dreams of Those Delivering to America”.
$34k-44k yearly est. 3d ago
Looking for a job?
Let Zippia find it for you.
Member Services Specialist
The Richmond Group USA 3.6
Richmond, VA jobs
Are you a real people person who loves helping others and solving problems?
We're looking for a Client Liaison / Customer Support Pro (CSR-style role) who can be the friendly go-to for clients when they need answers, support, and quick solutions.
✅ What you'll love:
🏡 WFH 3 days/week (hybrid!)
⏰ Never any overtime (seriously - ever)
💰 Competitive pay
🙌 A role where being kind + proactive matters
✨ You'll be great if you:
Love talking to people (phone/email/chat)
Stay calm under pressure
Enjoy being the “fixer” + making someone's day easier
Have customer service/client support experience
Medial office/insurance industry experience is a HUGE PLUS!
If you are interested in this or future opportunities in your area, please send a Word-Formatted resume to us and we will contact you when opportunities arise that match your geography and experience. All inquiries are kept confidential, and your information will not be shared without your prior approval.
All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran, or any other characteristic protected by applicable law.
Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review our opportunities!
Job Description Summary
Strategic Customer RepresentativeThe primary function of the Strategic Customer Representative is to increase market share within a select group of customers and high-profile job sites. This will be accomplished by increasing product awareness, efficiency of the corporate account office. Evaluate new potential customers to the program. As well as manage the corporate accounts office. This position will also serve a mentor/liaison role in the overall go to market sales strategy for the assigned area, coordinating efforts between the PCM, DM, RSD, and RVP. If you are seeking an entrepreneurial, empowering workplace that allows you to:* Develop a career track* Leverage your current skills while developing new skills* Work with an incredible team of people Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Strategic Customer Representative. Education or experience that prepares you for success: Min 4 years previous sales management experience. Customer service experience required. Knowledge/Skills/Abilities you may rely on: Knowledge of different phases of construction, equipment applications, features, benefits, operation and specifications required. Computer literate, including Windows, Adobe Acrobat, and the Microsoft Office suite of products Safety is key to our culture: The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. We value an inclusive and diverse workplace: Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class. Do you have any of these titles on your resume? Related experience may include: District Sales Manager, National Sales Manager, Regional Sales Manager, Sales and Marketing Vice President, Sales Director, Sales Manager, Sales Representative, Sales Supervisor, Sales Vice President, Store ManagerBase Pay Range: $67,273.00 - 92,500.10
Total compensation package includes base pay, company vehicle, and robust commission plan.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit careers/ for more information on our benefits and to join our Talent Network.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):
12-25 vacation days depending on years of service
5 sick days
6 holidays
2 half day holidays
2 floating holidays
1 inclusion day
1 volunteer day
Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.
$67.3k-92.5k yearly 2d ago
Regional Strategic Customer Representative - Climate Control
Sunbelt Rentals 4.7
Denver, CO jobs
Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review our opportunities!
Job Description Summary
Position Objective:
This regional strategic sales role will be responsible for driving climate revenue within an assigned book of business containing top US ranked accounts in the general building and specialty contractor space. This is a regional position, therefore, assigned accounts and projects may be located in markets that will require overnight travel.
Position Responsibilities:
Implement go-to-market strategy set by Director of Sales and Regional Sales Manager
Meet or exceed quarterly revenue goals set by Director of Sales and Regional Sales Manager
Manage all accounts through directed CRM software (Accelerate/Sales Force)
Call on mega projects and/or high-profile projects assigned by the Regional Sales Manager that may fall outside assigned customer base
Promote Climate Control and Power & HVAC solutions with strategic sellers and leaders across all other Sunbelt Rentals lines of business
Create and deliver capabilities and value driven presentations for Heating, Cooling, drying, and indoor air quality
Collaborate with National Strategic Customer Managers for assigned accounts that are also part of our National Accounts program
Engage with Regional Management on regular basis to ensure customer expectations are being met and areas of concern are being addressed
Strategically plan customer visits to offices and cultivate long term relationships with key decision makers at all levels of the organization. Utilize virtual resources such as Teams to effectively execute strategy across a large geographic footprint
Maintain master mega project list and quote pipeline for each account and project within portfolio
Provide strategic pricing, assist with the creation of master rental agreements, and connect the dots between the customer and the market renting equipment
Support field level sales by providing up to date project and contact lists
Identify new potential strategic account prospects
Prepare, deliver, present, negotiate and close proposals and agreements
Manage accounts receivable and personally resolve issues as needed
Conduct quarterly business review with Director of Sales and Regional Sales Manager
Requirements:
Education & Experience:
Bachelor's Degree or equivalent experience in related field
4+ years' experience in outside sales or sales management in related field
Document successful territory management showing consistent revenue growth
Ability and willingness to travel at least 50%
Well versed in all Sunbelt lines of business
Basic Microsoft Office skills
Equally versed in calling on projects, offices, corporate offices and mega projects
Strong public speaking and presentation skills
Base Pay Range: $55,000.00 - 90,630.10
Total compensation package includes base pay, company vehicle, and robust commission plan.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit careers/ for more information on our benefits and to join our Talent Network.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):
12-25 vacation days depending on years of service
5 sick days
6 holidays
2 half day holidays
2 floating holidays
1 inclusion day
1 volunteer day
Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.
Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review our opportunities!
Job Description Summary
Strategic Customer RepresentativeThe primary function of the Strategic Customer Representative is to increase market share within a select group of customers and high-profile job sites. This will be accomplished by increasing product awareness, efficiency of the corporate account office. Evaluate new potential customers to the program. As well as manage the corporate accounts office. This position will also serve a mentor/liaison role in the overall go to market sales strategy for the assigned area, coordinating efforts between the PCM, DM, RSD, and RVP. If you are seeking an entrepreneurial, empowering workplace that allows you to:* Develop a career track* Leverage your current skills while developing new skills* Work with an incredible team of people Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Strategic Customer Representative. Education or experience that prepares you for success: Min 4 years previous sales management experience. Customer service experience required. Knowledge/Skills/Abilities you may rely on: Knowledge of different phases of construction, equipment applications, features, benefits, operation and specifications required. Computer literate, including Windows, Adobe Acrobat, and the Microsoft Office suite of products Safety is key to our culture: The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. We value an inclusive and diverse workplace: Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class. Do you have any of these titles on your resume? Related experience may include: District Sales Manager, National Sales Manager, Regional Sales Manager, Sales and Marketing Vice President, Sales Director, Sales Manager, Sales Representative, Sales Supervisor, Sales Vice President, Store ManagerBase Pay Range: $67,273.00 - 92,500.10
Total compensation package includes base pay, company vehicle, and robust commission plan.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit careers/ for more information on our benefits and to join our Talent Network.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):
12-25 vacation days depending on years of service
5 sick days
6 holidays
2 half day holidays
2 floating holidays
1 inclusion day
1 volunteer day
Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.
$67.3k-92.5k yearly 2d ago
Customer Service Representative
Acoustical Solutions 3.7
Richmond, VA jobs
Are you passionate about providing exceptional service? Do you thrive in a fast-paced, environment? Do you love to solve problems? Look no further! We're seeking a Customer ServiceRepresentative to join our team.
About us: We are a growing acoustical product manufacturer who is forward thinking, believes in continuous improvement that values integrity and innovation.
Brief Summary: The CSR or Customer ServiceRepresentative serves as the first point of contact for customers who have questions or issues related to a company's products or services.
ACTIVITES/TASKS
Manage a high volume of incoming phone calls.
Answers / manages phone calls, voice mails, emails, and other communications. Fields all customer inquiries and responds to / manages same. Directs customers to other staff when additional technical assistance is needed.
Generate sales leads or upsell opportunities if possible
Identify and assess customer needs to achieve satisfaction
Build sustainable relationships with customer accounts through open and interactive communication
Troubleshoot and investigate customer inquiries or complaints.
Ensure excellent service standards and maintain high customer satisfaction.
Participates in the daily management process every day. As for all team members, this role also tracks / plots data as assigned, and leads problem solving initiatives as assigned.
Supports and fully participates in the company's continuous improvement processes. “Follows and Lives” the company's stated values.
Flexibility to work extended hours and overtime as required to support inquiries Nationwide
Uses customer complaints and review feedback to improve website design, service offerings, and customer satisfaction. Assists with responses and resolution of customer issues and complaints.
Oversees corrections and improvements to product offerings to ensure accurate, competitive product positioning.
Regularly evaluates competitors with respect to pricing, delivery, service, quality, etc. and works with required production, sourcing, and web developers to offer best value in the industry.
Other duties and projects as may be assigned.
PHYSICAL REQUIREMENTS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Extensive time spent sitting at a desk typing and speaking on phone
Ability to work in a high stress, face paced environment
Periodically subject to construction or warehouse environments
PROFESSIONAL COMPETENCIES DESIRED
AS degree in related field or relevant work experience in manufacturing / ERP environment. BS degree preferred but not required.
APICS or similar certifications preferred. (Company supports earning or continuing relevant certifications)
A minimum of 3 years' work experience in a customer service role required.
High proficiency in Microsoft Office suite required. ERP data entry experience preferred.
Self-motivated, high-energy level and a “willingness to go the extra mile”.
Excellent writing and verbal communication skills.
Strong follow-through skills to complete tasks “on time” and accurately.
Knowledge of Bill of Materials and Production Routers.
Excellent communication skills and a positive attitude
Strong problem-solving abilities
Patience and empathy
Ability to multitask and prioritize effectively
Quick learner who pays attention to detail
SAFETY REQUIREMENTS
Adheres to Acoustical Solutions Health & Safety manual
Attends all company safety meetings.
Ability to lift 25 pounds.
Wears appropriate PPE when required.
PERKS:
Competitive salary and benefits package
Opportunities for growth and advancement
Fun supportive team culture
$24k-32k yearly est. 4d ago
In-Home Sales Representative
Pella Windows and Doors | Gunton Corporation 4.4
Allentown, PA jobs
Sales with Pella
At Pella Windows & Doors by Gunton Corporation, our Residential Sales Representatives deliver a world-class in-home buying experience by selling the Pella Promise:
The best product for your home and budget, a no-mess, no-guess installation, backed by a total care guarantee.
As the largest independent distributor of Pella Windows & Doors, Gunton Corporation has powered more than 90 years of success, and we're growing fast. If you want a career where your effort directly drives your income and your results matter, this is your moment.
Territory
We love when our Sales Reps live in the territory they sell. Each of our territories are centered around our showrooms which are located in the following areas:
Harrisburg, PA
Langhorne, PA
Plymouth Meeting, PA
Whitehall, PA
Cherry Hill, NJ
Wilmington, DE
What You'll Do - Own the Sale
Run high-impact, in-home sales appointments with qualified homeowners.
Execute the in-home sales process with confidence, urgency, and professionalism.
Present and sell premium Pella replacement products and Gunton services.
Maximize every opportunity through strong time management and CRM discipline.
Conduct evening and Saturday appointments assigned by your Area Sales Manager.
Build strong internal relationships to ensure seamless project execution.
Follow up during and after installation to deliver a World-Class Customer Experience.
Continuously sharpen your product knowledge and competitive edge.
Who Thrives Here
You're competitive, self-motivated, and results-driven.
You're comfortable asking for the sale and closing in the home.
You manage your time like a pro and take full ownership of your pipeline.
You value professionalism, integrity, and long-term customer relationships.
Preferred Experience
College degree (preferred, not required)
Outside or in-home sales experience
Construction, remodeling, or home improvement background a plus
Compensation
Expected first-year earning potential: $85,000+ with uncapped commission and bonus opportunity
Top performers earn $200,000 or more annually
What We Offer
Base salary plus uncapped commission and bonuses
No Overnight Travel
Small Geographical Territories
Paid Training
Vehicle Allowance
Phone and Laptop
Paid Vacation
Paid Parental Leave
Insurance (Health, Vision, Dental, Life)
Flexible Spending Account
401(k) & Profit Sharing
Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.
$85k-200k yearly 11h ago
Customer Solutions Expert (Inside Sales)
United Contractors Roofing 3.9
Myrtle Beach, SC jobs
Customer Success Representative (Inside Sales) United Roofing - Myrtle Beach, SC Schedule: Monday - Friday| 8:30 AM - 5:00 PM (some Saturday's may apply) United Roofing is one of the fastest-growing roofing companies in the Southeast, proudly recognized for exceptional customer service, sales excellence, and top-tier warranty protection.
As an Inside Sales Representative, you'll be the voice of United Roofing, connecting with prospective customers, managing inbound inquiries, and scheduling inspections for our Roofing Experts. This role is perfect for someone who thrives in a fast-paced, performance-driven environment and has a passion for delivering best-in-class customer experiences.
Why Join United Roofing
* Free Medical Benefits (after qualifying period)
* 401(k) with 4% company match
* Paid Time Off
* All federal holidays recognized
* Trips & unique experiences for top performers
* Uncapped commissions + hourly pay
* One-on-one training with our award-winning sales leadership team
* Clear promotion pathway to leadership positions
* Top-of-the-line technology and resources to support your success
Awards & Recognition
In 2024, United Roofing received three prestigious awards:
* Diamond Customer Service Award - Highest recognition for service excellence.
* Top 20 in North America for Sales Excellence - Ranked #10 across the continent.
* #1 in South Carolina for Warranty Protection - State leader in customer care and trust.
Responsibilities
* Manage inbound calls and follow up on leads generated by marketing and canvassing teams.
* Engage homeowners with clear and professional communication, explaining our services and warranty programs.
* Schedule inspections for Roofing Experts to evaluate customer needs.
* Maintain accurate customer records and appointment scheduling within our CRM.
* Participate in frequent department meetings and ongoing training sessions to refine skills and stay aligned with company goals.
* Deliver best-in-class customer service, consistently targeting 5-Star satisfaction.
* Meet and exceed performance metrics related to calls, scheduled appointments, and customer satisfaction.
Qualifications
* Fluent in English with exceptional verbal communication skills.
* Strong organizational and time management abilities.
* Positive, professional, and goal-oriented mindset.
* Self-motivated and disciplined in a fast-paced environment.
* Previous experience in customer service or inside sales preferred, but not required.
* Comfortable learning and using technology systems for scheduling and reporting.
Equal Opportunity Statement
United Roofing is an Equal Opportunity Employer.
Important: All candidates must be W2 employees and have proper authorization to work in the U.S.
View the list of acceptable I-9 documents here.
________________________________________________________________________________________________
To learn more about United Roofing, please visit our official website: ****************************
You can also connect with us on our social media:
* Facebook: ****************************************
* Instagram: *****************************************************
$61k-91k yearly est. 40d ago
Customer Solutions Expert (Inside Sales)
United Contractors Roofing 3.9
Myrtle Beach, SC jobs
Customer Success Representative (Inside Sales)
United Roofing - Myrtle Beach, SC Schedule: Monday - Friday| 8:30 AM - 5:00 PM (some Saturday's may apply)
United Roofing is one of the fastest-growing roofing companies in the Southeast, proudly recognized for exceptional customer service, sales excellence, and top-tier warranty protection.
As an Inside Sales Representative, you'll be the voice of United Roofing, connecting with prospective customers, managing inbound inquiries, and scheduling inspections for our Roofing Experts. This role is perfect for someone who thrives in a fast-paced, performance-driven environment and has a passion for delivering best-in-class customer experiences.
Why Join United Roofing
Free Medical Benefits (after qualifying period)
401(k) with 4% company match
Paid Time Off
All federal holidays recognized
Trips & unique experiences for top performers
Uncapped commissions + hourly pay
One-on-one training with our award-winning sales leadership team
Clear promotion pathway to leadership positions
Top-of-the-line technology and resources to support your success
Awards & Recognition
In 2024, United Roofing received three prestigious awards:
🏆 Diamond Customer Service Award - Highest recognition for service excellence.
🏆 Top 20 in North America for Sales Excellence - Ranked #10 across the continent.
🏆 #1 in South Carolina for Warranty Protection - State leader in customer care and trust.
Responsibilities
Manage inbound calls and follow up on leads generated by marketing and canvassing teams.
Engage homeowners with clear and professional communication, explaining our services and warranty programs.
Schedule inspections for Roofing Experts to evaluate customer needs.
Maintain accurate customer records and appointment scheduling within our CRM.
Participate in frequent department meetings and ongoing training sessions to refine skills and stay aligned with company goals.
Deliver best-in-class customer service, consistently targeting 5-Star satisfaction.
Meet and exceed performance metrics related to calls, scheduled appointments, and customer satisfaction.
Qualifications
Fluent in English with exceptional verbal communication skills.
Strong organizational and time management abilities.
Positive, professional, and goal-oriented mindset.
Self-motivated and disciplined in a fast-paced environment.
Previous experience in customer service or inside sales preferred, but not required.
Comfortable learning and using technology systems for scheduling and reporting.
Equal Opportunity Statement
United Roofing is an Equal Opportunity Employer.
Important: All candidates must be W2 employees and have proper authorization to work in the U.S.
View the list of acceptable I-9 documents here.
________________________________________________________________________________________________
To learn more about United Roofing, please visit our official website:
****************************
You can also connect with us on our social media:
Facebook: ****************************************
Instagram: *****************************************************
$61k-91k yearly est. 60d+ ago
Accountant - Shared Services
Limbach Holdings, Inc. 4.4
Tampa, FL jobs
Who We Are… Since our founding in 1901, Limbach's primary core value has always been: We Care. We are committed to creating a culture of belonging for our employees, our We Care culture, and our industry as a whole. Limbach Facility Services LLC, a subsidiary of Limbach Holdings, Inc., (NASDAQ: LMB) is an integrated building systems solutions firm whose expertise is the design, installation, management, service, and maintenance of HVAC, mechanical, electrical, plumbing and control systems.
We engineer, construct, and service the mechanical, plumbing, air conditioning, heating, building automation, electrical and control systems in both new and existing buildings and infrastructure. We work for building owners in the private, not-for-profit, and public/government sectors.
Our vision is to create value for building owners targeting opportunities for long term relationships.
Our purpose is to create great opportunities for people.
We carry out our vision and purpose through a commitment to our four core values…
* We Care
* We Act with Integrity
* We Are Innovative
* We Are Accountable
The Benefits & Perks…
* Base salary range of $58K - $65K
* Full portfolio of medical, dental, and vision benefits, along with 401K plan and company match.
* HSA, FSA, and life insurance offerings.
* Maximize your professional development with our award-winning Learning & Engagement team.
* Engage in our "We Care" culture through our ERGs, brought to you by EMBRACE.
* Career pathing flexibility and mobility.
Who You Are…
As Accountant - Shared Services, you are responsible for providing accounting activities to support business operations by ensuring accurate and timely billings, cash management and general data entry accounting tasks.
This Position…
Some examples of the work you might do includes:
* Reviews and enters project-related documentation for new project setups, change orders, initial cost projections, and estimate/phase code adjustments while ensuring documentation is accurate and compliant with the Limbach Way.
* Updates purchase orders in the relevant system for proper cost commitments and researches and resolves any pending invoice exceptions.
* Creates and files project preliminary notices and maintains Certificates of Insurance.
* Updated project commitments, enter job cost adjustments, and processes project closures as directed by project and accounting managers.
* Generates and distributes monthly customer billings for quoted or time and material work orders and projects under $500K to ensure accuracy and timeliness including the renewal of maintenance contracts.
* Perform cash management tasks, including cash applications, distributing customer statements, collections, maintaining collection notes and payment status, and escalating issues to project and accounting managers as needed.
What You Need…
* Bachelor's Degree in Business, Finance, Accounting, or a related field, OR 2+ years of relevant, job-related experience in a service or construction industry (without a degree).
* Foundational knowledge of accounting principles and practices.
* Proficiency with Microsoft Office products (Excel and Word in particular)
* Must be organized, attentive to detail, and possess strong analytical skills.
* Ability to effectively communicate (both written and verbally) with diverse audiences.
* Capacity to produce results when working both independently and as a part of a team.
* Ability to travel up to 5% of the time.
Preferred Qualifications:
* Familiarity with Viewpoint accounting software.
Conduct Standards:
* Maintains appropriate Company confidentiality at all times.
* Protects the assets of the Company and ethically upholds the Code of Conduct & Ethics in all situations.
* Cultivates and promotes the "Hearts & Minds" safety culture.
* Consistently exemplifies the Core Values of the Company (we CARE, we act with INTEGRITY, we are INNOVATIVE, and we are ACCOUNTABLE).
Work Environment:
* This position operates in a professional office environment, and routinely utilizes standard office equipment such as computers, phones, copiers, printers, and scanners.
* The Company's "Work from Home" policy is applicable to this position.
Physical Demands:
* In performing the duties of this job, the incumbent is regularly required to talk, hear, perform repetitive motion, and possess an appropriate degree of both visual acuity and manual dexterity.
* This is considered a sedentary position, which means possible exertion up to ten (10) pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
This job description is intended to describe the general nature of work being performed by the individual who assumes this role, not an exhaustive list of responsibilities. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs dictate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Limbach Facility Services LLC is an Equal Opportunity Employer.
#LFS
$58k-65k yearly 60d+ ago
Accountant - Shared Services
Limbach Facility Services LLC 4.4
Tampa, FL jobs
Who We Are…
Since our founding in 1901, Limbach's primary core value has always been: We Care.
We are committed to creating a culture of belonging for our employees, our We Care culture, and our industry as a whole.
Limbach Facility Services LLC, a subsidiary of Limbach Holdings, Inc., (NASDAQ: LMB) is an integrated building systems solutions firm whose expertise is the design, installation, management, service, and maintenance of HVAC, mechanical, electrical, plumbing and control systems.
We engineer, construct, and service the mechanical, plumbing, air conditioning, heating, building automation, electrical and control systems in both new and existing buildings and infrastructure. We work for building owners in the private, not-for-profit, and public/government sectors.
Our vision is to create value for building owners targeting opportunities for long term relationships.
Our purpose is to create great opportunities for people.
We carry out our vision and purpose through a commitment to our four core values…
We Care
We Act with Integrity
We Are Innovative
We Are Accountable
The Benefits & Perks…
Base salary range of $58K - $65K
Full portfolio of medical, dental, and vision benefits, along with 401K plan and company match.
HSA, FSA, and life insurance offerings.
Maximize your professional development with our award-winning Learning & Engagement team.
Engage in our “We Care” culture through our ERGs, brought to you by EMBRACE.
Career pathing flexibility and mobility.
Who You Are…
As Accountant - Shared Services, you are responsible for providing accounting activities to support business operations by ensuring accurate and timely billings, cash management and general data entry accounting tasks.
This Position…
Some examples of the work you might do includes:
Reviews and enters project-related documentation for new project setups, change orders, initial cost projections, and estimate/phase code adjustments while ensuring documentation is accurate and compliant with the Limbach Way.
Updates purchase orders in the relevant system for proper cost commitments and researches and resolves any pending invoice exceptions.
Creates and files project preliminary notices and maintains Certificates of Insurance.
Updated project commitments, enter job cost adjustments, and processes project closures as directed by project and accounting managers.
Generates and distributes monthly customer billings for quoted or time and material work orders and projects under $500K to ensure accuracy and timeliness including the renewal of maintenance contracts.
Perform cash management tasks, including cash applications, distributing customer statements, collections, maintaining collection notes and payment status, and escalating issues to project and accounting managers as needed.
What You Need…
Bachelor's Degree in Business, Finance, Accounting, or a related field, OR 2+ years of relevant, job-related experience in a service or construction industry (without a degree).
Foundational knowledge of accounting principles and practices.
Proficiency with Microsoft Office products (Excel and Word in particular)
Must be organized, attentive to detail, and possess strong analytical skills.
Ability to effectively communicate (both written and verbally) with diverse audiences.
Capacity to produce results when working both independently and as a part of a team.
Ability to travel up to 5% of the time.
Preferred Qualifications:
Familiarity with Viewpoint accounting software.
Conduct Standards:
Maintains appropriate Company confidentiality at all times.
Protects the assets of the Company and ethically upholds the Code of Conduct & Ethics in all situations.
Cultivates and promotes the “Hearts & Minds” safety culture.
Consistently exemplifies the Core Values of the Company (we CARE, we act with INTEGRITY, we are INNOVATIVE, and we are ACCOUNTABLE).
Work Environment:
This position operates in a professional office environment, and routinely utilizes standard office equipment such as computers, phones, copiers, printers, and scanners.
The Company's “Work from Home” policy is applicable to this position.
Physical Demands:
In performing the duties of this job, the incumbent is regularly required to talk, hear, perform repetitive motion, and possess an appropriate degree of both visual acuity and manual dexterity.
This is considered a sedentary position, which means possible exertion up to ten (10) pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
This job description is intended to describe the general nature of work being performed by the individual who assumes this role, not an exhaustive list of responsibilities. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs dictate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Limbach Facility Services LLC is an Equal Opportunity Employer.
#LFS
$58k-65k yearly 15d ago
Customer Solutions Expert (Inside Sales)
United Contractors Roofing 3.9
Myrtle Beach, SC jobs
Job DescriptionSalary: $20 hourly + Bonus
Customer Success Representative (Inside Sales)
United Roofing Myrtle Beach, SC Schedule: Monday Friday| 8:30 AM - 5:00 PM (some Saturday's may apply)
United Roofing is one of the fastest-growing roofing companies in the Southeast, proudly recognized for exceptional customer service, sales excellence, and top-tier warranty protection.
As an Inside Sales Representative, youll be the voice of United Roofing, connecting with prospective customers, managing inbound inquiries, and scheduling inspections for our Roofing Experts. This role is perfect for someone who thrives in a fast-paced, performance-driven environment and has a passion for delivering best-in-class customer experiences.
Why Join United Roofing
Free Medical Benefits (after qualifying period)
401(k) with 4% company match
Paid Time Off
All federal holidays recognized
Trips & unique experiences for top performers
Uncapped commissions + hourly pay
One-on-one training with our award-winning sales leadership team
Clear promotion pathway to leadership positions
Top-of-the-line technology and resources to support your success
Awards & Recognition
In 2024, United Roofing received three prestigious awards:
Diamond Customer Service Award Highest recognition for service excellence.
Top 20 in North America for Sales Excellence Ranked #10 across the continent.
#1 in South Carolina for Warranty Protection State leader in customer care and trust.
Responsibilities
Manage inbound calls and follow up on leads generated by marketing and canvassing teams.
Engage homeowners with clear and professional communication, explaining our services and warranty programs.
Schedule inspections for Roofing Experts to evaluate customer needs.
Maintain accurate customer records and appointment scheduling within our CRM.
Participate in frequent department meetings and ongoing training sessions to refine skills and stay aligned with company goals.
Deliver best-in-class customer service, consistently targeting 5-Star satisfaction.
Meet and exceed performance metrics related to calls, scheduled appointments, and customer satisfaction.
Qualifications
Fluent in English with exceptional verbal communication skills.
Strong organizational and time management abilities.
Positive, professional, and goal-oriented mindset.
Self-motivated and disciplined in a fast-paced environment.
Previous experience in customer service or inside sales preferred, but not required.
Comfortable learning and using technology systems for scheduling and reporting.
Equal Opportunity Statement
United Roofing is an Equal Opportunity Employer.
Important: All candidates must be W2 employees and have proper authorization to work in the U.S.
View the list of acceptable I-9 documents here.
________________________________________________________________________________________________
To learn more about United Roofing, please visit our official website:
****************************
You can also connect with us on our social media:
Facebook: ****************************************
Instagram: *****************************************************
$20 hourly 28d ago
CSR/Associate Broker
South Bay Search 4.0
Irvine, CA jobs
Job Description
Entry-Level Associate Broker/CSR - Irvine, CA (In-Office)
No Prior Insurance Experience Needed
An established wholesale insurance brokerage is expanding its Irvine office and looking to add an Entry-Level Associate Broker to support a high-performing team. This is an excellent opportunity for someone eager to build a long-term career in the specialty insurance (E&S) space.
What You'll Do:
Support senior and inside brokers with day-to-day servicing tasks
Handle policy issuance, processing, and documentation
Learn how to build submissions and market accounts to carriers over time
Gain exposure to a wide variety of E&S accounts and client types
What We're Looking For:
No prior insurance experience required - open to motivated entry-level candidates
Backgrounds in sales, customer service, or office administration are a plus
Must be ambitious, detail-oriented, and eager to learn
Strong communicator who thrives in a collaborative, in-office environment
Compensation:
Base: Competitive Salary
Bonus potential after initial ramp-up period
Opportunity for long-term career growth within a fast-paced brokerage team
Location:
100% in-office - Irvine, CA
Ideal for someone who values team culture, energy, and hands-on learning
If you're looking to get your foot in the door of the insurance industry and grow within a dynamic, relationship-driven environment, this is an opportunity to build the foundation of a successful career.
$43k-59k yearly est. 26d ago
CSR/Associate Broker
South Bay Search 4.0
Irvine, CA jobs
Entry-Level Associate Broker/CSR - Irvine, CA (In-Office)
No Prior Insurance Experience Needed
An established wholesale insurance brokerage is expanding its Irvine office and looking to add an Entry-Level Associate Broker to support a high-performing team. This is an excellent opportunity for someone eager to build a long-term career in the specialty insurance (E&S) space.
What You'll Do:
Support senior and inside brokers with day-to-day servicing tasks
Handle policy issuance, processing, and documentation
Learn how to build submissions and market accounts to carriers over time
Gain exposure to a wide variety of E&S accounts and client types
What We're Looking For:
No prior insurance experience required - open to motivated entry-level candidates
Backgrounds in sales, customer service, or office administration are a plus
Must be ambitious, detail-oriented, and eager to learn
Strong communicator who thrives in a collaborative, in-office environment
Compensation:
Base: Competitive Salary
Bonus potential after initial ramp-up period
Opportunity for long-term career growth within a fast-paced brokerage team
Location:
100% in-office - Irvine, CA
Ideal for someone who values team culture, energy, and hands-on learning
If you're looking to get your foot in the door of the insurance industry and grow within a dynamic, relationship-driven environment, this is an opportunity to build the foundation of a successful career.
$43k-59k yearly est. 60d+ ago
Inbound Sales Representative
Shoreline 3.8
Essex Village, CT jobs
Benefits:
Bonus based on performance
Flexible schedule
Free uniforms
Training & development
We need a sharp and savvy closer to join our team. We have a lot of inbound leads coming into our business and need the right representative to go into the field and sell our services.
Who Are We? The Brothers that just do Gutters are a full-service rain gutter and gutter guard franchise. We repair, install, and maintain Seamless Gutters, Gutter Guard, Specialty Gutters and many other services. The Brothers currently have multiple locations across the United States. We are a performance-based company with clearly defined career paths laid out for each of our employees. We fully invest in our workers and believe it is important to listen to them and create a comfortable work environment.
Why Work for Us? We care, and we are fair. We love our employees and are sincerely interested in their personal and professional growth. If you like a shorter sale and the opportunity for a one-call close, this is a great business model. 80% of the people we meet with contact us directly and want/ need our services. We do expect you to ask for referrals, join networking groups and find new untapped clientele on a regular basis, but only makes up 10-20% of your efforts. We don't do 4-hour hard/ pushy sales closes. We educate our clients, show them the best solutions for their situations and sell them what they need.
Perks:
Make your own schedule - You tell us the days and times you are available and we will fill that calendar with leads.
High upside - closing 50% of your leads at a conservative average sale price of $2000 will gross you 6 figures annually.
Bonuses - incentive rates built in to reward those who close more each month.
Sales and Estimating Responsibilities:
Attends all estimates on time.
Prices new opportunities within 48 hours of the onsite visit with prospect using The Brothers that just do Gutters production rates.
Returns incoming phone calls in a professional manner, within 8 business hours of call.
Provides product differentiation to customer throughout selling process (assists customer in understanding exactly what they are paying for and why it is a superior product.)
Effectively sells the company's services to the customer in a competitive atmosphere by understanding the customers' needs and selling to satisfy those needs.
Helps jobs stay “happy and under.” Visits every sold job at least once to maintain relationship with customers and crew.
Maintain consistent follow-up procedures on all open bids. Get's a “yes” or a “no” on all bids.
Strive to target and market to the most profitable jobs
Prioritizes work and actions in order to achieve established sales goals (see below)
Maintain closing/ dollars sold % of at least 40%
Develops a well thought out prospecting plan focusing on generating leads for the company.
Participates in networking groups to establish business relationships and promote company.
Relentless prospecting: Asking every new client for referrals and gaining new business outside of the companies regular marketing efforts.
Maintains an organized work flow and process using company CRM
Set and achieve goals for sales volumes, closing rates and gross profits.
Compensation: $75,000.00 - $125,000.00 per year
Join Our Team at The Brothers that just do Gutters
The Brothers that just do Gutters is a full-service rain gutter and gutter guard franchise, specializing in the installation, repair, and maintenance of seamless gutters, gutter guards, specialty gutters, and more. With over 100 franchise locations across the United States, we are rapidly growing and continuously seeking driven individuals to join our team.
We are a performance-based company dedicated to providing clear career paths for individuals with goals and aspirations. We fully invest in our team members, believing that creating a comfortable and supportive work environment is key to success.
Don't settle for a fixer-upper career. Join us and build something great.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Brothers That Just Do Gutters Corporate.
$75k-125k yearly Auto-Apply 60d+ ago
Field Customer Relations Specialist $50K-$75K
5 Star Roofing 4.1
Alpharetta, GA jobs
Job Description
Field Customer Relations Specialist
Looking for a career that pays well without the pressure of selling? Join our team and earn $50K to $75K per year - no selling involved!
Responsibilities: • Canvass neighborhoods identify damage roofs
• Talk with homeowners about the benefits of brand new roof paid for by their insurance
• Schedule FREE roof inspections
Qualifications:
• Outgoing personality
• Strong communication skills
• Driven to achieve goals
Compensation:
• Salary, Commission & Bonus (Earn $50,000 to $75,000 per year)
• Full training provided
• Career growth opportunities
Apply Now! Send your phone number and updated resume. Qualified applicants will be contacted for a phone interview.
#hc214883
$50k-75k yearly 28d ago
Customer Loyalty Retention Specialist
Corkys Pest Control 3.6
San Marcos, CA jobs
Essential Duties and Responsibilities
Be the first point of contact for customers wanting to cancel services.
Engage with customers to identify cancellation reasons and offer tailored solutions.
Communicate the value of services to reinforce customer commitment.
Use negotiation and de-escalation techniques to maintain customer relationships and reduce churn.
Track retention metrics, including save rates and customer feedback.
Keep detailed records of all interactions in CRM systems.
Collaborate with internal departments to resolve customer issues efficiently.
Follow up with customers to ensure satisfaction post-resolution.
Demonstrate thorough knowledge of service offerings and pricing to advise customers confidently.
Handle all interactions with empathy and professionalism.
Meet or exceed monthly retention KPIs, such as customer saves and call quality.
Participate in ongoing training to stay updated on company services and policies.
Utilize Microsoft Teams, Outlook, and other relevant tools.
Perform additional duties as assigned.
Customer Engagement
Connect with customers proactively through phone and email.
Build strong relationships by understanding their needs and preferences.
Issue Resolution
Address customer inquiries and concerns with professionalism and urgency.
Work with internal teams to resolve issues efficiently.
Upselling & Cross-Selling
Identify opportunities to recommend additional services or products.
Educate customers on the benefits of enhanced offerings.
Customer Feedback
Collect and share customer insights to support service improvements.
$34k-44k yearly est. Auto-Apply 60d+ ago
Customer Relations Specialist
One Hour Air Conditioning and Heating 4.4
Berlin, MD jobs
Benefits: * 401(k) * 401(k) matching * Bonus based on performance * Dental insurance * Health insurance * Paid time off * Training & development Do you have what it takes to work for the BEST? One Hour Heating and Air Conditioning and Benjamin Franklin Plumbing is looking for a rockstar Customer Care Specialist who will be working in a fast-paced, high-volume environment while ensuring that the first interaction a customer has with our company is of the highest standard in terms of service quality. Come and Grow with us!
Responsibilities:
* Ensure all calls are answered promptly
* Internal Team Member Support
* Maintain an above-average call conversion ratio on all incoming calls and motivate
* Build sustainable relationships and engage customers by taking the extra mile
* Maintain accurate reporting of aborted calls, canceled appointments, call goals, lead goals, etc.
* Respond to customer inquiries regarding company schedule, requested lead times, equipment service, service invoicing and general inquires
* Maintain customer database, ensuring complete, accurate and updated entry of information
* Effectively manage conflict resolution with customers, through clear communication, addressing all concerns, questions, or problems expediently
* Perform administrative duties to assist with the overall efficiency of the operation at management's request
Qualifications:
* Outgoing, confident and friendly personality
* Always on time attitude
* Knowledgeable in Microsoft suite, Google docs and basic computer skills.
* The willingness to learn and grow with the company Exceptional attention to detail and organizational capabilities
* Strong time management skills and ability to prioritize tasks
* Excellent communication and interpersonal skills
* We believe our greatest assets are our employees!
Benefits:
* Great compensation that grows as you grow
* Health Insurance
* IRA with employer matching
* PTO
* Unlimited bonus incentives!
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first:
* Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
* Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it!
* Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
So, if you have a great attitude and a strong work ethic and are someone who takes pride in the work you do, then we want to hear from you!
$39k-60k yearly est. 42d ago
Call Center Specialist
West Shore Home 4.4
Raleigh, NC jobs
Inside Sales Representative Location: Raleigh, NC (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Purpose of Position:
As an Inside Sales Representative, you will complete inbound and outbound calls with the goal of scheduling appointments for our In-Home Sales Representatives.
Key Role Accountabilities:
Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation!
Make outbound calls to customers interested in the products West Shore Home has to offer!
Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling!
Meet and exceed daily and monthly targets.
Attend daily meetings with your team and department leadership to discuss metrics and priorities.
Maintain accurate records of all customer interactions in Salesforce.
Must-Have Requirements:
Excellent Communication Skills: Clear, friendly, and persuasive.
Sales-Driven Mindset: You're motivated by goals and take pride in reaching them.
Ability to Handle Rejection Positively: You see "no" as an opportunity to improve.
Previous Call Center or Sales Experience: Preferred but not required.
Benefits:
Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
401(k) with company match
HSA plan with company match
Paid holidays and paid time off (PTO)
Employee Referral Program
Employee Discount Program
Paid training and unlimited professional growth potential
Compensation:
The hourly pay for this position is $19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview.
Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: *************************************
#LI-AW1
$19.8 hourly 9d ago
Call Center Specialist
West Shore Home 4.4
Raleigh, NC jobs
Inside Sales Representative Location: Raleigh, NC (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Purpose of Position:
As an Inside Sales Representative, you will complete inbound and outbound calls with the goal of scheduling appointments for our In-Home Sales Representatives.
Key Role Accountabilities:
Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation!
Make outbound calls to customers interested in the products West Shore Home has to offer!
Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling!
Meet and exceed daily and monthly targets.
Attend daily meetings with your team and department leadership to discuss metrics and priorities.
Maintain accurate records of all customer interactions in Salesforce.
Must-Have Requirements:
Excellent Communication Skills: Clear, friendly, and persuasive.
Sales-Driven Mindset: You're motivated by goals and take pride in reaching them.
Ability to Handle Rejection Positively: You see “no” as an opportunity to improve.
Previous Call Center or Sales Experience: Preferred but not required.
Benefits:
Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
401(k) with company match
HSA plan with company match
Paid holidays and paid time off (PTO)
Employee Referral Program
Employee Discount Program
Paid training and unlimited professional growth potential
Compensation:
The hourly pay for this position is $19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview.
Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: *************************************
#LI-AW1