Woodlawn Hospital jobs

Objective The Clinical Staff Lead assists NorthShore clinical staff and is responsible for assessing, planning, and supervising under the direction and guidance of the Regional Clinical Services Manager. The Clinical Staff Lead is an expert in their role and practices according to NorthShore polices. Essential Functions * Provides coverage and support to clinical staff, as needed * Assists with training of newly hired staff * Facilitates quality control activities * Completes other tasks, as assigned by Regional Clinical Services Manager * Serves as the health center's VFC liaison and point person * Monitors and ensures staff is following policies and procedures under the supervision of the Regional Clinical Services Manager * Supports management with compliances of HRSA and OSHA regulations * Maintains health center clinical inventory and replenishes as needed * Monitors daily work assignments, including staff lunches and break times, as directed by the Regional Clinical Services Manager * Assists with facilitating daily huddles in the absence of management, or as directed. * Performs all duties within your scope of practice * Serve as an EHR superuser and assists staff when applicable * Supervise staff in the absence or by the direction of the Regional Clinical Services Manager by providing leadership and direction to all clinical staff * Provide clear and constructive performance feedback to staff and share feedback with Regional Clinical Services Manager * Supports the Regional Clinical Services Manager with the introduction and monitoring of new processes and procedures for the department, when necessary. * Maintains HIPAA standards and confidentiality of protected health information. * These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at the management's discretion. Competencies * Planning and strategic foresight * Responsible Decision Making and Problem Solving * Integrity and accountability * Innovation and creativity * Adaptive and flexible * Leadership, teamwork, and conflict resolution * Professionalism and work ethic * Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be rare for this position. Qualifications Required Role Qualifications * Minimum required education per state of Indiana/HRSA * Certified/Registered Medical Assistant, Licensed Practical Nurse, Advanced Practical Nurse or Registered Nurse licensing Preferred Role Qualifications * Two years of experience working within a healthcare setting. * Bilingual preferred * Required experience (if any) Required Skills * Ability to analyze situations and solve problems at strategic and tactical levels * Excellent interpersonal and customer service skills * Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies * Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors * Practiced at organization and planning * Employ Critical thinking and problem solving * Maintains composure and operates with emotional intelligence * Ethical reasoning and decision-making * Strong attention to detail * Receptive and responsive to feedback * Excellent verbal and written communication skills * Time management, prioritization, and sense of urgency * Proficient with Microsoft Office Suite or related software * Phlebotomy Physical, Visual, and Audible Requirements Physical Requirements Activity Occasionally (1 -33%) Frequently (34-66%) Continuously (67-100%) * Sitting X * Walking X * Standing X * Bending X * Squatting/ Crouching X * Climbing X * Kneeling X * Twisting/Turning X * Hand dexterity/Fine Motor Manipulation X * Lifting 0 - 50lbs X * Lifting 50+lbs X * Carrying 0 - 50lbs X * Carrying 50+lbs X * Pushing 0 - 300lbs X * Reasonable accommodations can be made to enable people with disabilities to perform the essential functions of the job described.

Job Details Portage, IN Chesterton, IN; Chesterton, IN; Lake Station, IN; Valparaiso, INDescription Summary/Objective The Regional Clinical Services Manager will manage the clinical support team members in their assigned region and collaborate with others in the leadership team to ensure full integration of clinical functions into the operations of the health center. They will oversee clinical performance, including development and implementation of protocols and standardization of workflow. Essential Functions Foster a positive and supportive work environment Sets performance objective and goals for assigned clinical staff Conducts and reviews monthly chart audits with staff, and initiates corrections as needed Assists with staff training and development, in collaboration with the Clinical Education Team Ensuring clinical staff's tasks are completed in a timely manner Initiating all corrective action and performance improvement plans for assigned clinical staff Reviewing staff competencies are completed timely Monitoring clinical staff processes and workflow issues Review and maintain clinical supply ordering and reviewing inventory and PAR levels Managing internal and external communication with clinical staff Enforcing chain of command with assigned staff Hiring staff and monitoring staffing needs/coverage Collaborating with the Quality team on performance metrics and gaps in care Management of all VFC ordering and data logger downloads for assigned health centers, in addition to VFC temperature excursions, returns, decrementing, and reconciliation Provides coverage for other regions, as needed for absences, included by not limited to providing clinical staff coverage Develop protocol and procedures to improve staff productivity and morale in collaboration with Risk Managment team Train and review huddle processes with Practice Managers/new staff Monitor and manage assigned clinical staff schedules in Teams, including all time/attendance concerns Completes Quest billing trailers and failed lab reports to resolve patient lab billing issues Perform other necessary duties, as required by NorthShore, to maintain PCMH/HRSA compliance *These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at the management's discretion. Competencies Planning and strategic foresight Responsible Decision Making and Problem Solving Integrity and accountability Innovation and creativity Adaptive and flexible Leadership, teamwork, and conflict resolution Professionalism and work ethic Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be frequent for this position. This position is hybrid. Qualifications Required Role Qualifications Minimum required education per state of Indiana/HRSA Certified/Registered Medical Assistant, Licensed Practical Nurse, Advanced Practical Nurse or Registered Nurse licensing Minimum of 3 years of experience working within healthcare or a healthcare related setting Valid certification in a healthcare related field, in lieu of an Associates and/or bachelor's degree Preferred Role Qualifications Three years of supervisory experience in an outpatient healthcare clinic. Required Skills Ability to analyze situations and solve problems at strategic and tactical levels Excellent interpersonal and customer service skills Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors Practiced at organization and planning Employ Critical thinking and problem solving Maintains composure and operates with emotional intelligence Ethical reasoning and decision-making Strong attention to detail Receptive and responsive to feedback Excellent verbal and written communication skills Time management, prioritization, and sense of urgency Proficient with Microsoft Office Suite or related software Physical, Visual, and Audible Requirements Physical Requirements Activity Occasionally (1 -33%) Frequently (34-66%) Continuously (67-100%) Sitting x Walking x x Standing x x Bending x x Squatting/Crouching x Climbing x Kneeling x Twisting/Turning x Hand dexterity/Fine Motor Manipulation x Lifting 0 - 50lbs x Lifting 50+lbs x Carrying 0 - 50lbs x Carrying 50+lbs x Pushing 0 - 300lbs x Visual & Audible Requirements - Employee mark an “x” for “YES” or “NO” Activity Yes No Can see without corrective eyewear Can differentiate colors/see color differences clearly Can hear without hearing assistance I acknowledge that I may be exposed to infectious and contagious diseases. I acknowledge that I may be in contact with patients under a wide variety of circumstances. I acknowledge that I can handle and respond to emergency or crisis situations per NorthShore Health Centers facility plans, protocols, and procedures. I acknowledge that I may occasionally be subject to irregular working hours. I acknowledge that I may be required to wear personal protective equipment (PPE) as necessary. *Reasonable accommodations can be made to enable people with disabilities to perform the essential functions of the job described.

Job Code / Job Title 1029 Health Programs Coordinator FLSA Status Hourly / Non-exempt Department Administration Reports to Director of Patient Advocacy No OSHA Classification Category 2 Last Reviewed & Updated: Details Summary/Objective The Health Programs Coordinator will be responsible for assisting in planning, implementing, and evaluating comprehensive health education and health promotion programs. Health education and health promotion programs will be designed to promote and improve patient and community wellness, encourage healthy behaviors, and reduce health risks through education and support. Through collaboration with other departments and subject matter experts, this role will work to deliver effective and preventive health programs to meet the needs of the organization with long term improved health outcomes of the patients and communities that we serve. The Health Programs Coordinator will play a key role in promoting health and well-being through education and advocacy. Essential Functions * Assist in Program Planning & Development * Assess community or organizational health needs and what hinders positive health outcomes. * Assessment development may include survey work, focus group facilitation, and data analysis. * Work with other departments and subject matter experts to design targeted health promotion programs (e.g., smoking cessation, nutrition, mental health, physical activity). * Health promotion programs may include curriculum/presentations, surveys, handouts, and other program materials to raise health literacy and enhance the health efficacy of patients. * Set goals and measurable objectives based on public health guidelines and organizational needs. * Create education materials for patient and provider consumption by gathering, compiling, and synthesizing evidence, research-based, and scientifically sound information. * Assist in Implementation * Collaborate with appropriate leadership and staff in developing health awareness programs and events that are evidence-based and supportive of individual or community health needs. * Organize health education workshops, campaigns, and events in accordance with patient and community needs. * Coordinate logistics like materials, venues, facilitators, and guest speakers. * Assist in Evaluation & Reporting * Collect data to evaluate program effectiveness (e.g., surveys, participation rates, health outcomes). * Analyze results and prepare reports to improve future efforts. * Track key health metrics or behavior changes over time. * Community Education * Collaborate with other departments within the organization and community agencies to create and deliver prevention services and educational opportunities. * Deliver presentations or health education sessions * Centering * Assist in planning and organizing centering group sessions. * Assist in recruiting patients into the program through direct interactions and targeted outreach. * Assist with data collection and report preparation. * Administrative Duties * Assist in maintaining records and documentation for accountability and reporting. * Assist in maintaining education page on intranet (ENGAGE) * Update education calendar. * Monthly post highlighting education. * Update other content as needed. * Quality * Assist in evaluating the effectiveness of education and workshops. * Collaborate with both clinical and nonclinical teams to assist with quality assurance and improvement initiatives. * Assist in monitoring quality measures to identify opportunities to improve health outcomes through education and initiatives. * Assist in creating patient education to raise health literacy and improve self-management in line with the Patient Centered Medical Home (PCMH) Model. * These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion. Competencies * Planning and strategic foresight * Responsible Decision Making * Integrity and accountability * Innovation and creativity * Adaptive and flexible * Leadership, teamwork, and conflict resolution * Professionalism and work ethic * Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be frequent for this position. Qualifications Required Role Qualifications * Bachelor's degree in Public Health, Health Sciences, or Education * Mental Health First Aid (MHFA) certified within 12 months of hire Preferred Role Qualifications * Two years of experience working within a healthcare setting. Required Skills * Ability to analyze situations and solve problems at strategic and tactical levels * Excellent interpersonal and customer service skills * Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies * Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors * Practiced at organization and planning * Employ Critical thinking and problem solving * Maintains composure and operates with emotional intelligence * Ethical reasoning and decision-making * Strong attention to detail * Receptive and responsive to feedback * Excellent verbal and written communication skills * Time management, prioritization, and sense of urgency * Proficient with Microsoft Office Suite or related software Physical, Visual, and Audible Requirements Physical Requirements Activity Occasionally (1 -33%) Frequently (34-66%) Continuously (67-100%) * Sitting X * Walking X * Standing X * Bending X * Squatting/Crouching X * Climbing X * Kneeling X * Twisting/Turning X * Hand dexterity/Fine Motor Manipulation X * Lifting 0 - 50lbs X * Lifting 50+lbs X * Carrying 0 - 50lbs X * Carrying 50+lbs X * Pushing 0 - 300lbs X Visual & Audible Requirements - Employee mark an "x" for "YES" or "NO" Activity Yes No Can see without corrective eyewear Can differentiate colors/see color differences clearly Can hear without hearing assistance * I acknowledge that I may be exposed to infectious and contagious diseases. * I acknowledge that I may be in contact with patients under a wide variety of circumstances. * I acknowledge that I am able to handle and respond to emergency or crisis situations per NorthShore Health Centers facility plans, protocols, and procedures. * I acknowledge that I may occasionally subject to irregular working hours. * I acknowledge that I may be required to wear personal protective equipment (PPE) as necessary. * Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the job.

Details Summary/Objective The Patient Access Representative is a first is a first point of contact between NorthShore Health Centers and its patients. Under the direction of the Patient Access Manager, the Patient Access Representatives are to schedule appointments for patients who call in by telephone, ensuring they adhere to set scheduling guidelines in accordance with the purpose and severity of the appointment. Essential Functions * Answers incoming calls in a courteous and professional manner, addresses the nature of the call, and if the call is for a reason other than scheduling an appointment, directs to appropriate department to ensure good customer satisfaction. * If caller wishes to schedule an appointment, asks appropriate questions to determine nature of appointment, provider requested, etc., and utilizing EHR scheduling template guidelines, schedules the patient appointment accordingly. * Always follows HIPAA policies and procedures when handling incoming calls to protect patient confidentiality. * When scheduling an appointment, always enters/updates patient information in NextGen practice management software. * Explains to caller about financial information they must bring with them to their appointment to qualify for: Sliding Fee, Commercial Insurance Visit, or Medicaid enrollment; to ensure patient receives healthcare services that are affordable. * Makes sure that all patient questions have been addressed satisfactorily before disengaging call. * Educates patients on all services that are provided at NorthShore. * Attends meetings and training sessions as required. * Maintains a working knowledge of department policies and procedures. * Handle reschedules of patient appointments as directed by Patient Access Supervisor or Director of Patient Services. * Check and review all provider schedules and report any errors found. * Contact patient to schedule appointment as follow up to Patient Portal Messages. * Confirm patient appointments as instructed * Manage in house referrals as directed. * Executes other verbal or written specific assigned tasks, requiring similar or lesser skills and abilities, some which are continuing while others are occasional in nature. * These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion. Competencies * Planning and strategic foresight * Responsible Decision Making * Integrity and accountability * Innovation and creativity * Adaptive and flexible * Leadership, teamwork, and conflict resolution * Professionalism and work ethic * Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. This role may be eligible for hybrid/remote opportunities, at the discretion of the Patient Access Manager. Travel Travel outside of Northshore locations will be rare for this position. Required Role Qualifications * High School Diploma, Transcripts, or Equivalent Preferred Role Qualifications * Associate's Degree in Health Services, Healthcare Administration, or related field * Two years of experience working within a healthcare setting Required Skills * Ability to analyze situations and solve problems at strategic and tactical levels * Excellent interpersonal and customer service skills * Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies * Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors * Practiced at organization and planning * Employ Critical thinking and problem solving * Maintains composure and operates with emotional intelligence * Ethical reasoning and decision-making * Strong attention to detail * Receptive and responsive to feedback * Excellent verbal and written communication skills * Time management, prioritization, and sense of urgency * Proficient with Microsoft Office Suite or related software

Site: Rehabilitation Hospital of the Cape and Islands Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Spaulding Rehabilitation Outpatient Clinic Full-time, 40-hour schedule Job Summary As a Physical Therapy Assistant, you will treat patients requiring physical therapy under the direction of a Physical Therapist. Serves Physical Therapy Patients by reviewing physical therapist interpretations of patient evaluations and test results; interviewing patients; performing physical examinations; recommending options and courses of action to physical therapists; giving normal growth and development information; promoting wellness and health maintenance. Does this position require Patient Care? Yes * Observe patients during treatments to compile and evaluate data on their responses and progress and provide results to physical therapist in person or through progress notes. * Fit patients for orthopedic braces, prostheses, or supportive devices, such as crutches as needed per site. * Instructs patients and their families in appropriate exercise program and in use of equipment. * Clean work area and check and store equipment after treatment. * Confer with physical therapy staff or others to discuss and evaluate patient information for planning, modifying, or coordinating treatment. * Document treatments and notes as needed. Qualifications Education Associate's Degree Physical Therapy Assistant required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials * Physical Therapist Assistant [Massachusetts License] - required * Class D Passenger Vehicle Driver's License [State License] - preferred * Basic Life Support [BLS Certification] - required Experience * Experience completing internship or apprenticeship program preferred Knowledge, Skills and Abilities * Communicating effectively in writing as appropriate for the needs of the audience. * Teaching others how to do something. * Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. * Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. * Managing one's own time and the time of others. * Actively looking for ways to help people. Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 35lbs+ (w/assisted device) * Carrying Frequently (34-66%) 20lbs - 35lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 65 Old Colony Way Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $47,590.40 - $68,047.20/Annual Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Rehabilitation Hospital of the Cape and Islands Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Details The Clinical Training Specialist is responsible for overseeing and delivering comprehensive clinical education for Registered Nurses, Medical Assistants, and other clinical support staff across NorthShore Health Centers. This role ensures that high-quality, consistent patient care is supported through effective training and competency development. The specialist partners closely with the clinical operations and quality team to plan, implement, help create, and align training initiatives with the health systems alignment in mind. They collaborate with a diverse network of stakeholders to assess needs, design curriculum, and support staff development across all sites. Educational programming facilitated by this role includes competencies and skills training, emergency preparedness, and continuing education for Certified Medical Assistants, along with additional training as new needs and opportunities arise. * Design, carry out, and assess educational programs and practices to provide high-quality, cost-effective clinical training for employees, continually seeking ways to improve and innovate training approaches. * Organize, schedule, and lead education related to new employee orientation, annual education, professional development, and other areas as needed, ensuring a smooth and supportive learning experience. * Address emerging needs, including urgent issues, by collaborating with leadership, thinking creatively, and developing responsive programming when necessary. * Create and maintain a centralized, easy-to-navigate system for managing staff education records to support compliance and efficiency. * Provide expert knowledge on staff education principles and practices, including healthcare education, adult learning strategies, and professional practice standards. * Develop best-practice education using evidence from literature, national benchmarks, professional organizations, and other credible resources, incorporating new methods when appropriate. * Train staff and manage the Vaccines for Children program throughout NorthShore and maintain state compliance needs * Develop and implement quality improvement activities related to educational programming, using data to guide decisions and measure impact. * Participate in clinical work assignments, as needed, to maintain competency, understand workflow, and anticipate education needs from the front-line perspective. * Participate in organizational policy and protocol development, supporting consistency across ambulatory settings and proactively identifying related training needs. * Create and deliver clear, concise, executive-level documents and presentations that support decision-making. * Identify and evaluate opportunities to create efficiencies across NorthShore Health Centers, recommending improvements that enhance training outcomes and operational flow * Regularly request, value, and integrate feedback from stakeholders to continuously strengthen programs and practices. * Participate as a member of various standing committees and workgroups related to the role, contributing insights and innovative ideas. * These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion. * Strategic Planning and Foresight * Clinical Knowledge and Technical Competency * Responsible Decision Making * Adult Learning and Instructional Design * Communication and Presentation Skills * Collaboration and Relationship Building * Professionalism and Accountability * Innovation and Continuous Improvement * Adaptability and Resilience * Leadership, Teamwork, and Conflict Resolution Work is primarily performed in an office setting, with frequent in-person and telephone interaction with patients, physicians, and other healthcare staff. The role may involve periods of stress, and regular interruptions and ongoing collaboration with others should be expected. Travel within Northshore locations will be occasional for this position. Travel outside of Northshore locations will be rare for this position. Qualifications Required Role Qualifications * High School Diploma, Transcripts, or equivalent education based on credentialing * Medical Assistant (MA), Licensed Practical Nurse (LPN), Registered Nurse (RN) * Basic Life Support (BLS) certified within 2 weeks of hire * Minimum of two years of clinical experience in a healthcare setting. Preferred Role Qualifications * Two or more years of experience in clinical education, staff training, or instructional roles, particularly with adult learners. * Experience in an ambulatory or community health setting, preferably within an FQHC or similar environment. * Familiarity with quality improvement methods, such as PDSA cycles, root-cause analysis, or performance metrics. * Experience developing training materials, e-learning modules, or competency assessments. * Knowledge of state and federal compliance requirements, including Vaccines for Children (VFC), HRSA, and clinical certification standards. Required Skills * Strong analytical, critical-thinking, and problem-solving skills. * Excellent interpersonal, communication, and customer service skills. * Ability to manage multiple priorities, work independently, and adapt to changing needs. * Commitment to maintaining confidentiality, professionalism, and high ethical standards. * Ability to interpret and apply relevant laws, regulations, and organizational policies. * Strong organizational and planning abilities with effective time management. * Demonstrated emotional intelligence, professionalism, and composure under pressure. * High attention to detail and accuracy. * Receptive to feedback and committed to continuous improvement. * Ethical judgment and responsible decision-making. * Proficient with Microsoft Office Suite or related software Physical, Visual, and Audible Requirements Physical Requirements Activity Occasionally (1 -33%) Frequently (34-66%) Continuously (67-100%) * Sitting X * Walking X * Standing X * Bending X * Squatting/Crouching X * Climbing X * Kneeling X * Twisting/Turning X * Hand dexterity/Fine Motor Manipulation X * Lifting 0 - 50lbs X * Lifting 50+lbs X * Carrying 0 - 50lbs X * Carrying 50+lbs X * Pushing 0 - 300lbs X Visual & Audible Requirements - Employee mark an "x" for "YES" or "NO" Activity Yes No Can see without corrective eyewear Can differentiate colors/see color differences clearly Can hear without hearing assistance * I acknowledge that I may be exposed to infectious and contagious diseases. * I acknowledge that I may be in contact with patients under a wide variety of circumstances. * I acknowledge that I am able to handle and respond to emergency or crisis situations per NorthShore Health Centers facility plans, protocols, and procedures. * I acknowledge that I may occasionally subject to irregular working hours. * I acknowledge that I may be required to wear personal protective equipment (PPE) as necessary. * Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the job.

Job Details Lake Station, INDescription Summary/Objective Practice Manager will cultivate a positive work environment, collaborate with department managers, enforce policies, and ensure operational efficiency. Essential Functions Foster a positive and supportive work environment. Cultivate an open, honest, team-oriented work culture Respond to concerns of patients, providers, and staff patiently and with the goal of helping everyone succeed Works closely with Department Managers to oversee daily work activities. Troubleshooting challenges that arise and delegating to the appropriate manager. Keeping open communication and meeting regularly to address concerns. Daily review of time and attendance ensuring that site has appropriate coverage and reaching out to Regional/Department Manager as issues need addressed Enforcing NorthShore policies regarding professionalism, punctuality, dress code, and culture for all employees with their clinic Ensures exam rooms, workstations, all equipment, and other work areas are organized, clean, and functional Monitors supply inventories to ensure operational levels are maintained Monitors, inspects, and reports incidents as they arise within clinic Works with the compliance department and coordinates all site-specific programs Responsible for monthly and quarterly site inspections and conducts all required drills and inspections Address Safety Zone issues Provide support to other NSHC sites of varying levels as needed *These essential functions are a summary of the primary duties and responsibilities of the position, and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion. Competencies Planning and strategic foresight Responsible Decision Making Integrity and accountability Innovation and creativity Adaptive and flexible Leadership, teamwork, and conflict resolution Professionalism and work ethic Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be rare for this position. Qualifications Role Qualifications Must be at least 18 years of age Must have reliable transportation High school diploma or equivalent Preferred Experience Requirements Two years of experience working within a healthcare setting. Minimum Education Requirements Bachelor's degree in business, or healthcare related studies Preferred Education Requirement Master's degree in business, leadership, or healthcare related studies. Required Skills Ability to analyze situations and solve problems at strategic and tactical levels Excellent interpersonal and customer service skills Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors Practiced at organization and planning Employ Critical thinking and problem solving Maintains composure and operates with emotional intelligence Ethical reasoning and decision-making Strong attention to detail Receptive and responsive to feedback Excellent verbal and written communication skills Time management, prioritization, and sense of urgency Proficient with Microsoft Office Suite or related software Physical Requirements While performing the duties of this job, the employee may be required to sit and/or stand for prolonged periods, work longer than eight (8) hour shifts, and to work both day/evening/weekend shifts. Work may include hand dexterity as well as the need to reach, climb, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 50 lbs. While performing the responsibilities of the job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.

Job Details Gary, INDescription Summary/Objective The Ultrasound Technician operates diagnostic imaging equipment, and performs diagnostic imaging procedures to assist Providers in treating & diagnosis patients. The Radiology Technologist documents outcomes and presents imaging results to the Provider for interpretation. Essential Functions Explains procedures to the patient to reduce anxieties and obtain patient cooperation. Records any relevant medical history. Moves ultrasound equipment to specific positions and adjusts controls to set exposure factors based on knowledge of radiographic exposure techniques and protocols. Practices radiation protection techniques by using beam restrictive devices, and patient shielding skills. Follows prescribed safety standards in operating all required equipment. Selects length and intensity of radiation exposure by adjusting equipment on an individual basis. Examines radiographic digital images for image quality. Ensures equipment is in proper working order at all times. Maintains x-ray rooms and work areas. Orders and stocks all ultrasound supplies, cleans and maintains ultrasound equipment. Performs all required quality assurance testing to comply with State requirements/regulations Complies with all regulatory regulations, including NorthShore Health Centers Policies and Procedures, and Indiana State Department of Health regulations. Complies with OSHA, universal precautions, and Exposure Control Plan. Maintains patient confidentiality at all times. Processes routine paperwork. Participates in professional development activities and maintains professional affiliations. Prepares all required reports and data pursuant to State requirements. Assists with departmental Quality Assurance reporting. Attends in-services, meetings, and mandatory training as required. Execute verbal and/or written specific assigned tasks requiring similar or lesser skills and abilities some of which are continuing while others are occasional in nature. *These essential functions are a summary of the primary duties and responsibilities of the position, and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion. Competencies Planning and strategic foresight Responsible Decision Making Integrity and accountability Innovation and creativity Adaptive and flexible Leadership, teamwork, and conflict resolution Professionalism and work ethic Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be rare for this position. Qualifications Role Qualifications Must be at least 18 years of age Must have reliable transportation Licensed Rad Tech in the State of Indiana American Registry of Radiologic Technology (ARRT) certified CPR Certification Preferred Experience Requirements Two years of experience working within a healthcare setting. Minimum Education Requirements Associate's degree in Radiography Preferred Education Requirement Bachelor's degree in Radiography Required Skills Ability to analyze situations and solve problems at strategic and tactical levels Excellent interpersonal and customer service skills Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors Practiced at organization and planning Employ Critical thinking and problem solving Maintains composure and operates with emotional intelligence Ethical reasoning and decision-making Strong attention to detail Receptive and responsive to feedback Excellent verbal and written communication skills Time management, prioritization, and sense of urgency Proficient with Microsoft Office Suite or related software Physical Requirements While performing the duties of this job, the employee may be required to sit and/or stand for prolonged periods, work longer than eight (8) hour shifts, and to work both day/evening/weekend shifts. Work may include hand dexterity as well as the need to reach, climb, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 50 lbs. While performing the responsibilities of the job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.

Job Details Merrillville, INDescription Objective The Medical Assistant assists NorthShore providers with treating patients and utilizing established NorthShore clinical guidelines. This position may have assignments in various specialties and is responsible for maintaining the clinical standards of care to help ensure that quality patient care is always provided. This role is expected to be both proficient and confident in all Northshore clinical competencies. Essential Functions Performs ancillary tasks (weight, height, blood pressure, pulse, urinalysis, pregnancy tests, glucometer, etc.) and documents results in the patient's EHR chart. Screens patients to obtain chief complaint, medical history, allergy information and documents in patient chart. Sets up examination room, prepares equipment and aids provider during examination and treatment of patient. Maintains awareness of comfort and safety needs of patients. Assists provider in minor procedures and ensures sterile techniques are followed. Completes all laboratory requisitions accurately and fully to ensure that all specimens are sent to the appropriate laboratory safely and expediently. Completes patient in-house laboratory testing requested by the provider, according to CLIA standards and guidelines, and records test results appropriately. Gives age-appropriate vaccinations, and records vaccination information into Indiana CHIRP database system. Explains procedures and treatments to patient to gain cooperation, understanding, and alleviate apprehension. Responds to life saving situations based upon clinical standards, policies, procedures, and protocol. Maintains stock, inventory and requisitions supplies, as needed. Sterilizes instruments and ensures that infection control policies are followed. Records and maintains accurate clinical information in the patient's EHR chart. Contacts patients regarding lab results, and if abnormal, coordinates follow up appointment. Completes provider order log, sends patient reminder letters, if necessary, and tracks patient test results. Ensures appropriate follow up is completed on all provider reviewed results and consults. Completes the necessary competencies of staff by reviewing knowledge and technique and assisting with any deficiencies. Maintains top quality proficiencies across all training areas in daily work. Attends meetings and training sessions as required. Executes other assigned tasks as requested by management. *These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at the management's discretion. Competencies Planning and strategic foresight Responsible Decision Making and Problem Solving Integrity and accountability Innovation and creativity Adaptive and flexible Leadership, teamwork, and conflict resolution Professionalism and work ethic Empathy Work Environment Work is performed in an ambulatory care environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be rare for this position. Qualifications Required Role Qualifications Minimum required education per state of Indiana/HRSA Certified/Registered Medical Assistant, Licensed Practical Nurse, Advanced Practical Nurse or Registered Nurse licensing Preferred Role Qualifications Two years of experience working within a healthcare setting. Bilingual preferred Required experience (if any) Phlebotomy Required Skills Ability to analyze situations and solve problems at strategic and tactical levels Excellent interpersonal and customer service skills Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors Practiced at organization and planning Employ Critical thinking and problem solving Maintains composure and operates with emotional intelligence Ethical reasoning and decision-making Strong attention to detail Receptive and responsive to feedback Excellent verbal and written communication skills Time management, prioritization, and sense of urgency Proficient with Microsoft Office Suite or related software Physical, Visual, and Audible Requirements Physical Requirements Activity Occasionally (1 -33%) Frequently (34-66%) Continuously (67-100%) Sitting X Walking X Standing X Bending X Squatting/ Crouching X Climbing X Kneeling X Twisting/Turning X Hand dexterity/Fine Motor Manipulation X Lifting 0 - 50lbs X Lifting 50+lbs X Carrying 0 - 50lbs X Carrying 50+lbs X Pushing 0 - 300lbs X Visual & Audible Requirements - Employee mark an “x” for “YES” or “NO” Activity Yes No Can see without corrective eyewear Can differentiate colors/see color differences clearly Can hear without hearing assistance I acknowledge that I may be exposed to infectious and contagious diseases. I acknowledge that I may be in contact with patients under a wide variety of circumstances. I acknowledge that I can handle and respond to emergency or crisis situations per NorthShore Health Centers facility plans, protocols, and procedures. I acknowledge that I may occasionally be subject to irregular working hours. I acknowledge that I may be required to wear personal protective equipment (PPE) as necessary. *Reasonable accommodations can be made to enable people with disabilities to perform the essential functions of the job described.

Summary/Objective The Women's Health Coordinator (WHC) is responsible for coordinating maternal and women's health care to achieve the best possible health results for mothers and newborns. The WHC will help coordinate maternity services, prenatal education programs, gynecological care coordination, addressing social factors, connecting to resources, and hospital coordination. The WHC works closely with the Pediatric Care Coordination team to ensure proper transition of care. Essential Functions * Ensures pregnant women are obtaining prenatal care, and consistently making prenatal appointments * Performs Non-Stress Test per doctor's orders, monitoring fetal wellbeing * Reinforces visit summary instructions from various service providers * Assists with referrals to WIC, Maternal/Fetal Medicine, requests for durable medical equipment, etc. * Assists in obtaining pre-birth selection forms and entering information into the Indiana State database * Obtains initial medical and obstetric history, provides pregnancy related education for prenatal patients * Assists patients in making informed decisions regarding family planning options by providing effective education and resources * Provides education and resources regarding women's health conditions * Assists clinical staff by performing free pregnancy tests, covering lunch/breaks, etc. * Keeping open and ongoing communication between patients, their families, and healthcare providers * Assists at developing educational classes and programs for at risk pregnant women at NorthShore and our servicing communities * Train and educate patients and their families on care coordination, creating SMART goals, available organizational and community services, and self-management techniques * Completes proper documentation in patient medical records, as well as productivity managing software * Maintain Indiana Child Passenger Safety Technician certification by completing seat safety checks, education and installations * Attends staff meeting, department training/meetings, etc. * Promote NorthShore services to patients and families and assist with transition of care to the Pediatric Care Coordination team * Coordinate access to prenatal care and linkage to services that include medical home health, healthy eating, centering classes, breast feeding classes and other services based on client needs * Other related duties assigned by the Care Coordination Manager * These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at the management's discretion. Competencies * Planning and strategic foresight * Responsible Decision Making * Integrity and accountability * Innovation and creativity * Adaptive and flexible * Leadership, teamwork, and conflict resolution * Professionalism and work ethic * Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be rare for this position. Qualifications Required Role Qualifications * Minimum required education per state of Indiana/HRSA * Certified/Registered Medical Assistant * Two years of experience working within a healthcare setting * Ability to obtain Indiana Child Passenger Safety Technician Certification within 1 year of hire * Ability to obtain Neonatal Stress Test Certification within 90 days (about 3 months) of hire Preferred Role Qualifications * Registered nurse with valid licensure in the State of Indiana. * 1+ year experience as a Registered Nurse in Maternity, Labor and Delivery, OB or related specialty area * Bilingual in Spanish Required Skills * Ability to analyze situations and solve problems at strategic and tactical levels * Excellent interpersonal and customer service skills * Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies * Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors * Practiced at organization and planning * Employ Critical thinking and problem solving * Maintains composure and operates with emotional intelligence * Ethical reasoning and decision-making * Strong attention to detail * Receptive and responsive to feedback * Excellent verbal and written communication skills * Time management, prioritization, and sense of urgency * Proficient with Microsoft Office Suite or related software Physical, Visual, and Audible Requirements Physical Requirements Activity Occasionally (1 -33%) Frequently (34-66%) Continuously (67-100%) * Sitting x * Walking x * Standing x * Bending x * Squatting/Crouching x x * Climbing x * Kneeling x * Twisting/Turning x * Hand dexterity/Fine Motor Manipulation x * Lifting 0 - 50lbs x * Lifting 50+lbs x * Carrying 0 - 50lbs x * Carrying 50+lbs x * Pushing 0 - 300lbs x Visual & Audible Requirements - Employee mark an "x" for "YES" or "NO" Activity Yes No Can see without corrective eyewear Can differentiate colors/see color differences clearly Can hear without hearing assistance * I acknowledge that I may be exposed to infectious and contagious diseases. * I acknowledge that I may be in contact with patients under a wide variety of circumstances. * I acknowledge that I can handle and respond to emergency or crisis situations per NorthShore Health Centers facility plans, protocols, and procedures. * I acknowledge that I may occasionally be subject to irregular working hours. * I acknowledge that I may be required to wear personal protective equipment (PPE) as necessary. * Reasonable accommodations can be made to enable people with disabilities to perform the essential functions of the job described.

Job Details Hammond, INDescription Objective The Community Resource Advocate is a core member of the care team, including the patient's medical provider and the larger primary care team. They are frontline public health workers who understand the community they serve. The Community Resource Advocate is a link between health and social services and the community to facilitate access to services and to improve the quality of their health. The Community Resource Advocate helps increase health knowledge in the community through outreach, community education, informal counseling, and social support. Essential Functions Help patients identify social determinants of health that affect their overall health and develop health and social management plans and goals Assist patients with setting and addressing SMART goals Outreach to and assist patients in overcoming barriers to obtaining needed medical care and/or social services Build and maintain relationships with services in the community and establish a presence in newer communities Assist with conducting preventative screenings in the community Host outreach events at designated locations and in the community Understand and retain knowledge regarding community health care resources related to chronic disease, mental health, substance abuse, and other basic care needs Arrange for services on behalf of the patient, such as helping them arrange transportation and make medical appointments Complete outreach and follow-up phone calls to patients *These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at the management's discretion. Competencies Planning and strategic foresight Responsible Decision Making and Problem Solving Integrity and accountability Innovation and creativity Adaptive and flexible Leadership, teamwork, and conflict resolution Professionalism and work ethic Empathy Work Environment The physical demands and environmental conditions described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the responsibilities of this job, the employee may be required to sit for prolonged periods, occasionally stand and move about in an office setting, work longer than eight (8) hour shifts, and to work both day/evening/weekend shifts. Work may include hand dexterity as well as the need to reach, grasp, or move objects. The position requires operation of a computer and other office equipment, including but not limited to a copy machine and printer. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. While performing the responsibilities of the job, the employee is required to communicate information and ideas so other will understand. One must be able to exchange accurate information in these situations. Travel Travel outside of Northshore locations may be frequent for this position. Qualifications Required Role Qualifications Must be at least 18 years of age Must have reliable transportation High School diploma or equivalent Preferred Role Qualifications Two years of experience working within a healthcare setting. 1-2 years of experience working in a community and/or family support role Required Skills Ability to analyze situations and solve problems at strategic and tactical levels Excellent interpersonal and customer service skills Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors Practiced at organization and planning Employ Critical thinking and problem solving Maintains composure and operates with emotional intelligence Ethical reasoning and decision-making Strong attention to detail Receptive and responsive to feedback Excellent verbal and written communication skills Time management, prioritization, and sense of urgency Proficient with Microsoft Office Suite or related software

Site: Rehabilitation Hospital of the Cape and Islands Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Spaulding Rehabilitation Outpatient Clinic Job Summary Responsible for performing routine exercises or follow-up of functional activities (direct patient care) under the direct supervision of a licensed therapist or therapy assistant. Does this position require Patient Care? Yes * Prepares patients for treatment by therapist. * Assists therapists during therapy. * Attends and actively participates in team meetings. * Transfers and transports patients in a safe and timely manner. * Maintains equipment and working area in clean, orderly condition. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Experience working as a Rehab Aid 0-1 year preferred Knowledge, Skills and Abilities * Knowledge of medical terminology. * Excellent attention to detail Excellent communication, interpersonal, and teamwork skills. * Good bedside manner. * Good physical strength and stamina for lifting and moving immobile patients. Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Occasionally (3-33%) 35lbs+ (w/assisted device) * Carrying Occasionally (3-33%) 35lbs+ (w/assisted device) * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Occasionally (3-33%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Occasionally (3-33%) * Reaching Occasionally (3-33%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 65 Old Colony Way Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Rehabilitation Hospital of the Cape and Islands Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Job Details Merrillville, INDescription Summary/Objective Under the supervision of the Pharmacist, the Pharmacy Technician helps the Pharmacist provide medication and other health care products to patients. Before accepting the prescription from the patient, the technician verifies all the information on the prescription is present and correct. Technicians perform routine tasks to help prepare the medications, such as entering prescription data into the computer, counting drugs (excluding C-II drugs), and labeling the bottles. The technician also performs administrative duties, such as answering phones, stocking shelves, and operating cash registers and credit/debit card machines. Technicians refer any questions regarding prescriptions, drug information, or health matters to the pharmacist. Essential Functions Ensures all necessary information on the prescription is present: patient first and last name, date of birth, address, and telephone number; un-expired date, drug name, strength or dosage, quantity; and prescribing physician name and signature. Additionally, controlled substances must contain: prescribing physicians DEA number, number of refills and quantity box marked. The patient must show proof of identification and it must be recorded, such as a Driver's License or other acceptable form of I.D. Enter all required data into the computer for new and existing patients. Scan all handwritten prescriptions into the computer after entering all required information, including information needed for a prescription transferred from another pharmacy. Scan the barcode on the label and the drug to verify it is the correct drug before counting or filling the prescription. Count, bottle, and label the medications for each patient. Double count every prescription, even non-controlled substances. Ensure the pharmacist counsels patients regarding any questions, or concerns about medication, etc., whenever a prescription is picked up. If the patient has not had the prescription in the past, the technician will prompt the pharmacist for “new medication counseling”. Use the show and tell process before completing the sale to make sure the patient recognizes the medication in the bottle. Inventory, reordering drugs, stocking shelves, and cleaning duties are shared by all pharmacy staff. Technicians must follow HIPAA guidelines at all times, and are not to release any information about patients, drugs, diseases, or anything confidential to the pharmacy, pharmacist, or any other party that has not been authorized to receive PHI by the patient. Technicians can ONLY release information in connection with a criminal prosecution or proceeding AND to the person to whom the information relates is a party. The Pharmacy will attend NorthShore staff meetings, training meetings, etc., as requested by the Pharmacist/Pharmacy Director. All other duties as assigned by the Pharmacist/Pharmacy Director *These essential functions are a summary of the primary duties and responsibilities of the position, and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion. Competencies Planning and strategic foresight Responsible Decision Making Integrity and accountability Innovation and creativity Adaptive and flexible Leadership, teamwork, and conflict resolution Professionalism and work ethic Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be rare for this position. Qualifications Role Qualifications Must be at least 18 years of age Must have reliable transportation Licensed Pharmacy Technician in the State of Indiana CPR Certification Preferred Experience Requirements Two years of experience working within a healthcare setting. Minimum Education Requirements High School Diploma or equivalent Preferred Education Requirement Bachelor's degree in Pharmacology Required Skills Ability to analyze situations and solve problems at strategic and tactical levels Excellent interpersonal and customer service skills Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors Practiced at organization and planning Employ Critical thinking and problem solving Maintains composure and operates with emotional intelligence Ethical reasoning and decision-making Strong attention to detail Receptive and responsive to feedback Excellent verbal and written communication skills Time management, prioritization, and sense of urgency Proficient with Microsoft Office Suite or related software Physical Requirements While performing the duties of this job, the employee may be required to sit and/or stand for prolonged periods, work longer than eight (8) hour shifts, and to work both day/evening/weekend shifts. Work may include hand dexterity as well as the need to reach, climb, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 50 lbs. While performing the responsibilities of the job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.

Objective The Care Coordinator is a core member of the care team, including the patient's medical provider and psychiatric consultant, and the larger primary care team. The Care Coordinator is responsible for supporting and coordinating the overall health of patients, with a focus on chronic conditions, preventative care, and healthy behaviors. Essential Functions * Communicates to patients the purpose of the program and the impact it may have on their wellbeing. * Helps patients identify social determinates of health that affect their overall health and develop health and social management plans and goals. * Educates the patient on the proper use of the emergency room and provides information for alternatives. * Assists patients in understanding care plans and instructions. Motivates patients to be active and engaged participants in their health and overall wellbeing. * Responsible for developing a comprehensive individualized plan of care and targeted interventions incorporating the patient's preferences and SMART goals. * Effectively communicates with the patient's care team / PCP to exchange information about the patient and give updates on progress made with self-management support services. * Ensures age applicable health assessments/screenings are completed timely and documented in the electronic health record appropriately. * Continual development of knowledge and understanding of community resources, NorthShore services, and programs offered. * Completing transitions of care for ER/IP visits for patients within 72 hours of discharge and documenting findings appropriately in the patient's electronic health record. * Closing the loop on all external referrals and obtaining outside records and results. * Addressing gaps in care and documenting results in the patient's electronic health record. * Assists with patient/provider requests for durable medical equipment, home health services, FMLA requests, etc. * Completes glucose testing, Continual Glucose Monitoring Device (CGM) placements, basic vitals, and other tests assigned by management. * Provides follow up to patients to find out if they are meeting goals and how they are managing health issues, celebrates successes, and provides suggestions to overcome barriers to care. * Maintains top quality proficiencies across all training areas in daily work. * Attends meetings and training sessions as required. * Executes other assigned tasks as requested by management. * These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at the management's discretion. Competencies * Planning and strategic foresight * Responsible Decision Making and Problem Solving * Integrity and accountability * Innovation and creativity * Adaptive and flexible * Leadership, teamwork, and conflict resolution * Professionalism and work ethic * Empathy Work Environment Work is performed in an ambulatory care environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be rare for this position. Qualifications Required Role Qualifications * Minimum required education per state of Indiana/HRSA * 1 year of care coordination experience * Community Health Worker Certification within 1 year of hire * Valid CPR certification Preferred Role Qualifications * Two years of experience working within a healthcare setting. * Certified/Registered Medical Assistant, Licensed Practical Nurse, Advanced Practical Nurse or Registered Nurse licensing * Bilingual preferred Required Skills * Ability to analyze situations and solve problems at strategic and tactical levels * Excellent interpersonal and customer service skills * Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies * Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors * Practiced at organization and planning * Employ Critical thinking and problem solving * Maintains composure and operates with emotional intelligence * Ethical reasoning and decision-making * Strong attention to detail * Receptive and responsive to feedback * Excellent verbal and written communication skills * Time management, prioritization, and sense of urgency * Proficient with Microsoft Office Suite or related software Physical, Visual, and Audible Requirements Physical Requirements Activity Occasionally (1 -33%) Frequently (34-66%) Continuously (67-100%) * Sitting X * Walking X * Standing X * Bending X * Squatting/ Crouching X * Climbing X * Kneeling X * Twisting/Turning X * Hand dexterity/Fine Motor Manipulation X * Lifting 0 - 50lbs X * Lifting 50+lbs X * Carrying 0 - 50lbs X * Carrying 50+lbs X * Pushing 0 - 300lbs X Visual & Audible Requirements - Employee mark an "x" for "YES" or "NO" Activity Yes No Can see without corrective eyewear Can differentiate colors/see color differences clearly Can hear without hearing assistance * I acknowledge that I may be exposed to infectious and contagious diseases. * I acknowledge that I may be in contact with patients under a wide variety of circumstances. * I acknowledge that I can handle and respond to emergency or crisis situations per NorthShore Health Centers facility plans, protocols, and procedures. * I acknowledge that I may occasionally be subject to irregular working hours. * I acknowledge that I may be required to wear personal protective equipment (PPE) as necessary. * Reasonable accommodations can be made to enable people with disabilities to perform the essential functions of the job described.

Job Details Valparaiso, INDescription Summary/Objective Provides medical services within the scope of licensing, training, and credentialing, in accordance with specialty. Must meet credentialing requirements for NSHC, as applicable, and must demonstrate clinical competency of OB/GYN in the area of Women's Healthcare. Essential Functions Co-facilitating Centering for Pregnancy groups which would include individual assessments of participants, co-facilitating discussions during formal "circle up" of participants, reviewing charts/labs/test results prior to Centering group, charting findings from the individual assessments at the conclusion of Centering group, and participating in the Facilitator Process Evaluation after the group meets with the second facilitator. Assessment of health status: Obtains a relevant health and medical history, identifies medical health risks and needs, and updates and records changes in health status Formulates Diagnosis and implements appropriate treatment plan designed to maximize the health of patients: Orders appropriate diagnostic tests, determines treatment plan of care, prescribes appropriate pharmacological agents, prescribes non-pharmacological agents, develops a client education plan, and makes appropriate referrals to other health professionals and community agencies Maintains a process for systematic evaluation of client status by: Scheduling return appointments for follow-up care, as necessary, according to best practice standards of care, determining the effectiveness of the plan of care through documentation of client outcomes, and reassessment and modification of care plan as necessary to achieve goals Seeks to promote maximal health among clinic patients by: Providing educational opportunities for each patient, incorporating patient's input in the development of the treatment plan, and providing information needed to make health care decisions related to appropriate utilization of health care resources. Responds to tasks and completes charting in a timely manner to prevent any delay in care and promote coordination of care. Participates in quality assurance reviews, peer reviews, etc. on a periodic basis, including systematic review of records and treatment plans Prepares reports and other documentation as required Attends meetings and training sessions as required Participates as a team member in the provision of medical and health care by collaborating with other care professionals to provide comprehensive care Executes other verbal or written specific assigned tasks, requiring similar or lesser skills and abilities, some of which are continuing while others are occasional in nature. *These essential functions are a summary of the primary duties and responsibilities of the position, and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion. Competencies Planning and strategic foresight Responsible Decision Making Integrity and accountability Innovation and creativity Adaptive and flexible Leadership, teamwork, and conflict resolution Professionalism and work ethic Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be rare for this position. Qualifications Role Qualifications Shows respect and sensitivity for cultural differences, promotes a harassment-free work environment, and is capable of relating to people of diverse age, ethnic, racial, cultural, and socioeconomic backgrounds Completes all credentialing processes and required Continuing Medical Education in a timely manner Office of Inspector General: Ensures ability to bill through Medicaid and Medicare, and no history of fraud National Practitioner Data Bank: In good standing Licensure: Valid R.N. license. Valid APN License Valid CRS Certification Valid Federal DEA Licensing Meets Credentialing guidelines of NSHC Minimum Education Requirements Graduate of an approved Masters Nursing Program for Women's Health Nurse Practitioners that fulfills the educational requirement for licensure as an Advanced Practice Nurse in the State of Indiana. Must be board certified as a Women's Health Nurse Practitioner Required Skills Prolonged periods of walking, sitting, and standing The ability to lift up to 50 lbs occasionally Frequent viewing computer monitor Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus Frequent hearing and speaking Frequently required to reach with hands and arms Frequent use of hands to touch, handle, grip and/or feel Constant interaction with staff/clients/patients Subject to exposure of bloodborne and airborne pathogens Driving required to off- site meetings, hospitals and programs Travel for Training & Conferences Frequent exposure to high stress situations. Proficient with Microsoft Office Suite or related software Clinical diagnostic equipment related to scope of practice Computer, Electronic Health Record software (Nextgen), fax machine, copier, scanner, and multi-line telephone system Physical Requirements While performing the duties of this job, the employee may be required to sit and/or stand for prolonged periods, work longer than eight (8) hour shifts, and to work both day/evening/weekend shifts. Work may include hand dexterity as well as the need to reach, climb, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 50 lbs. While performing the responsibilities of the job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.

Job Details Lake Station, INDescription Objective The Clinical Staff Lead assists NorthShore clinical staff and is responsible for assessing, planning, and supervising under the direction and guidance of the Regional Clinical Services Manager. The Clinical Staff Lead is an expert in their role and practices according to NorthShore polices. Essential Functions Provides coverage and support to clinical staff, as needed Assists with training of newly hired staff Facilitates quality control activities Completes other tasks, as assigned by Regional Clinical Services Manager Serves as the health center's VFC liaison and point person Monitors and ensures staff is following policies and procedures under the supervision of the Regional Clinical Services Manager Supports management with compliances of HRSA and OSHA regulations Maintains health center clinical inventory and replenishes as needed Monitors daily work assignments, including staff lunches and break times, as directed by the Regional Clinical Services Manager Assists with facilitating daily huddles in the absence of management, or as directed. Performs all duties within your scope of practice Serve as an EHR superuser and assists staff when applicable Supervise staff in the absence or by the direction of the Regional Clinical Services Manager by providing leadership and direction to all clinical staff Provide clear and constructive performance feedback to staff and share feedback with Regional Clinical Services Manager Supports the Regional Clinical Services Manager with the introduction and monitoring of new processes and procedures for the department, when necessary. Maintains HIPAA standards and confidentiality of protected health information. *These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at the management's discretion. Competencies Planning and strategic foresight Responsible Decision Making and Problem Solving Integrity and accountability Innovation and creativity Adaptive and flexible Leadership, teamwork, and conflict resolution Professionalism and work ethic Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be rare for this position. Qualifications Required Role Qualifications Minimum required education per state of Indiana/HRSA Certified/Registered Medical Assistant, Licensed Practical Nurse, Advanced Practical Nurse or Registered Nurse licensing Preferred Role Qualifications Two years of experience working within a healthcare setting. Bilingual preferred Required experience (if any) Required Skills Ability to analyze situations and solve problems at strategic and tactical levels Excellent interpersonal and customer service skills Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors Practiced at organization and planning Employ Critical thinking and problem solving Maintains composure and operates with emotional intelligence Ethical reasoning and decision-making Strong attention to detail Receptive and responsive to feedback Excellent verbal and written communication skills Time management, prioritization, and sense of urgency Proficient with Microsoft Office Suite or related software Phlebotomy Physical, Visual, and Audible Requirements Physical Requirements Activity Occasionally (1 -33%) Frequently (34-66%) Continuously (67-100%) Sitting X Walking X Standing X Bending X Squatting/ Crouching X Climbing X Kneeling X Twisting/Turning X Hand dexterity/Fine Motor Manipulation X Lifting 0 - 50lbs X Lifting 50+lbs X Carrying 0 - 50lbs X Carrying 50+lbs X Pushing 0 - 300lbs X *Reasonable accommodations can be made to enable people with disabilities to perform the essential functions of the job described.

Site: Rehabilitation Hospital of the Cape and Islands Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Start your career while finishing your DPT program $25,000 Sign-On Bonus (Limited Time) Starting pay as licensed Physical Therapist - $94,245/year Schedule: Full-time 40 hours/week upon receipt of Massachusetts PT license $15k paid before graduation/$10k paid after commencement of employment as a licensed PT and 2 year-commitment required Job Summary Physical Therapist role: Assist patients in reaching maximum physical performance while adjusting to disabilities. Restores Patient Physical Functioning by interpreting physical therapy evaluations and test results; determining physical therapy treatment goals and plans; administering manual exercises; instructing, encouraging, and assisting patients in performing physical activities and in using assistive and supportive devices. Graduation from an accredited physical therapy program is required. For licensure prior to 2016, a bachelor's or master's degree is acceptable; licensure from 2016 onward requires completion of a Doctor of Physical Therapy (DPT) program. Does this position require Patient Care? Yes * Completes billing sheet accurately by end of day. * Evaluates effects of treatment at various stages and adjust treatments to achieve maximum benefit. * Performs patient assessment and establishes a plan of care. * Provides in-service education programs for nursing personnel as needed. * Identifies and documents goals, anticipated progress, and plans for reevaluation. * Discusses evaluation, goals and treatment with both patient and family. * Participates in Hospital-wide quality process improvement. * Evaluates effects of treatment at various stages and adjust treatments to achieve maximum benefit. * Supervises PTAs according to organization policy and state regulations. Qualifications Education Enrollment in final year of DPT Program Can this role accept experience in lieu of a degree? No Licenses and Credentials Physical Therapist [Massachusetts License] - required prior to start as licensed PT Basic Life Support - AHA - required Class D Passenger Vehicle Driver's License [State License] - preferred Experience Experience completing internship or apprenticeship program 1-2 years preferred Knowledge, Skills and Abilities * Knowledge of medical terminology. * Excellent organizational skills. * Familiarity with Electronic Medical Record systems. * Communicating effectively in writing as appropriate for the needs of the audience. * Teaching others how to do something. * Excellent problem solving, case management and communication skills. * Knowledge of related accreditation and certification requirements. Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 35lbs+ (w/assisted device) * Carrying Frequently (34-66%) 20lbs - 35lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 65 Old Colony Way Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $78,104.00 - $115,388.00/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Rehabilitation Hospital of the Cape and Islands Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Job Details Portage, INDescription Summary/Objective Operates radiologic equipment and performs mammography procedures to assist physicians in the diagnosis of disease. Records the outcomes of results and presents the results and patient history to the physician for his or her interpretation. Essential Functions Explains procedures to the patient to reduce anxieties and obtains patient cooperation. Records any relevant medical history. Operates mammographic equipment and adjust it to specific positions and setting based on knowledge of radiographic exposure techniques and protocols. Practices radiation protection techniques by using beam restrictive devices, and patient shielding skills. Follows prescribed safety standards in operating all required equipment. Selects length and intensity of radiation exposure by adjusting equipment on an individual basis. Examines radiographic digital images for image quality. Ensures equipment is in proper working order at all times. Maintain examination rooms and work areas. Orders and stocks all mammography supplies, cleans and maintain mammography equipment. Performs all required technologist QA testing to comply with State requirements/regulations. Complies with all regulatory regulations, including NorthShore Health Centers Policies and Procedures and Indiana State Department of Health regulations. Participates in department specific Quality Assurance programs. Complies with OSHA, universal precautions, and Exposure Control Plan. Maintains patient confidentiality at all times. Processes routine paperwork. Participates in professional development activities and maintains professional affiliations. Prepares all required reports and data pursuant to State requirements. Assists the Radiologist with quality assurance reporting. Attends in-services, meetings, and mandatory trainings as required. Execute verbal and/or written specific assigned tasks requiring similar or lesser skills and abilities some of which are continuing while others are occasional in nature. *These essential functions are a summary of the primary duties and responsibilities of the position, and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion. Competencies Planning and strategic foresight Responsible Decision Making Integrity and accountability Innovation and creativity Adaptive and flexible Leadership, teamwork, and conflict resolution Professionalism and work ethic Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be rare for this position. Qualifications Role Qualifications Degree or certification from an accredited college, university, vocational or technical school for performing diagnostic mammography imaging. Two years' experience in diagnostic imaging is preferred. Current certification with the ARRT. Valid Radiography licensing with the State of Indiana. Current CPR certification. Shows respect and sensitivity for cultural differences, promotes a harassment-free work environment, and is capable of relating to people of diverse age, ethnic, racial, cultural, and socioeconomic backgrounds. Completes all certification processes and required Continuing Education in a timely manner. Preferred Experience Requirements Two years of experience working within a healthcare setting. Minimum Education Requirements Associate's degree in Radiography Preferred Education Requirement Bachelor's degree in Radiography Required Skills Ability to analyze situations and solve problems at strategic and tactical levels Excellent interpersonal and customer service skills Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors Practiced at organization and planning Employ Critical thinking and problem solving Maintains composure and operates with emotional intelligence Ethical reasoning and decision-making Strong attention to detail Receptive and responsive to feedback Excellent verbal and written communication skills Time management, prioritization, and sense of urgency Proficient with Microsoft Office Suite or related software Physical Requirements While performing the duties of this job, the employee may be required to sit and/or stand for prolonged periods, work longer than eight (8) hour shifts, and to work both day/evening/weekend shifts. Work may include hand dexterity as well as the need to reach, climb, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 50 lbs. While performing the responsibilities of the job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.

Objective The Medical Assistant assists NorthShore providers with treating patients and utilizing established NorthShore clinical guidelines. This position may have assignments in various specialties and is responsible for maintaining the clinical standards of care to help ensure that quality patient care is always provided. This role is expected to be both proficient and confident in all Northshore clinical competencies. Essential Functions * Performs ancillary tasks (weight, height, blood pressure, pulse, urinalysis, pregnancy tests, glucometer, etc.) and documents results in the patient's EHR chart. * Screens patients to obtain chief complaint, medical history, allergy information and documents in patient chart. * Sets up examination room, prepares equipment and aids provider during examination and treatment of patient. * Maintains awareness of comfort and safety needs of patients. * Assists provider in minor procedures and ensures sterile techniques are followed. * Completes all laboratory requisitions accurately and fully to ensure that all specimens are sent to the appropriate laboratory safely and expediently. * Completes patient in-house laboratory testing requested by the provider, according to CLIA standards and guidelines, and records test results appropriately. * Gives age-appropriate vaccinations, and records vaccination information into Indiana CHIRP database system. * Explains procedures and treatments to patient to gain cooperation, understanding, and alleviate apprehension. * Responds to life saving situations based upon clinical standards, policies, procedures, and protocol. * Maintains stock, inventory and requisitions supplies, as needed. * Sterilizes instruments and ensures that infection control policies are followed. * Records and maintains accurate clinical information in the patient's EHR chart. * Contacts patients regarding lab results, and if abnormal, coordinates follow up appointment. * Completes provider order log, sends patient reminder letters, if necessary, and tracks patient test results. * Ensures appropriate follow up is completed on all provider reviewed results and consults. * Completes the necessary competencies of staff by reviewing knowledge and technique and assisting with any deficiencies. * Maintains top quality proficiencies across all training areas in daily work. * Attends meetings and training sessions as required. * Executes other assigned tasks as requested by management. * These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at the management's discretion. Competencies * Planning and strategic foresight * Responsible Decision Making and Problem Solving * Integrity and accountability * Innovation and creativity * Adaptive and flexible * Leadership, teamwork, and conflict resolution * Professionalism and work ethic * Empathy Work Environment Work is performed in an ambulatory care environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be rare for this position. Qualifications Required Role Qualifications * Minimum required education per state of Indiana/HRSA * Certified/Registered Medical Assistant, Licensed Practical Nurse, Advanced Practical Nurse or Registered Nurse licensing Preferred Role Qualifications * Two years of experience working within a healthcare setting. * Bilingual preferred * Required experience (if any) * Phlebotomy Required Skills * Ability to analyze situations and solve problems at strategic and tactical levels * Excellent interpersonal and customer service skills * Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies * Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors * Practiced at organization and planning * Employ Critical thinking and problem solving * Maintains composure and operates with emotional intelligence * Ethical reasoning and decision-making * Strong attention to detail * Receptive and responsive to feedback * Excellent verbal and written communication skills * Time management, prioritization, and sense of urgency * Proficient with Microsoft Office Suite or related software Physical, Visual, and Audible Requirements Physical Requirements Activity Occasionally (1 -33%) Frequently (34-66%) Continuously (67-100%) * Sitting X * Walking X * Standing X * Bending X * Squatting/ Crouching X * Climbing X * Kneeling X * Twisting/Turning X * Hand dexterity/Fine Motor Manipulation X * Lifting 0 - 50lbs X * Lifting 50+lbs X * Carrying 0 - 50lbs X * Carrying 50+lbs X * Pushing 0 - 300lbs X Visual & Audible Requirements - Employee mark an "x" for "YES" or "NO" Activity Yes No Can see without corrective eyewear Can differentiate colors/see color differences clearly Can hear without hearing assistance * I acknowledge that I may be exposed to infectious and contagious diseases. * I acknowledge that I may be in contact with patients under a wide variety of circumstances. * I acknowledge that I can handle and respond to emergency or crisis situations per NorthShore Health Centers facility plans, protocols, and procedures. * I acknowledge that I may occasionally be subject to irregular working hours. * I acknowledge that I may be required to wear personal protective equipment (PPE) as necessary. * Reasonable accommodations can be made to enable people with disabilities to perform the essential functions of the job described.