Woodmont jobs

Job Description Woodmont is seeking a professional Leasing Consultant to work at our beautiful 116-unit mixed use Apartment Community located in San Francisco, CA . This is a part-time position and the schedule is Thursday through Saturday, 9am-6pm. As a Leasing Consultant, you'll be the first point of contact for prospective residents-guiding tours, highlighting our resort-style amenities, and creating a welcoming experience from the first visit to move-in. You'll play a key role in driving our leasing success, while delivering outstanding customer service that reflects the quality of our community. This role is ideal for someone who is personable, sales-driven, and passionate about helping people find their next home. If you're ready to make an impact and grow with a supportive team, we invite you to apply. WHAT YOU'LL DO Greet prospective residents, conduct property tours, and clearly communicate the features and benefits of the community to drive leasing performance and meet occupancy goals. Maintain in-depth knowledge of all floor plans, pricing, availability, and community amenities to effectively match prospects with suitable units. Build and nurture relationships with prospects and residents by delivering exceptional customer service throughout the leasing process and ongoing residency. Respond promptly to leasing inquiries through phone, email, and in-person visits, ensuring a high level of responsiveness and professionalism. Accurately process leasing applications in compliance with company policies and fair housing laws. Collaborate with marketing and property management teams to support outreach efforts, resident retention programs, and community events that enhance the resident experience. QUALIFICATIONS Professional Experience 1+ years of proven leasing and/or sales background. Previous Leasing experience in market-rate multifamily properties is highly preferred. Experience with RealPage, Yardi or other property management systems preferred. Knowledge of the current rental market and marketing experience are desired. Skills & Competencies Language Ability: Strong oral and written communication skills. Professional interpersonal skills. Computer Skills: Must have excellent computer skills including strong knowledge of Microsoft Office including Outlook, Word and Excel. Ability to understand and create reports and documents. RealPage experience preferred, other property management software packages helpful. Mathematical Skills: Competence in basic math, percentages, and financial calculations. COMPENSATION, BENEFITS & PERKS BENEFITS & PERKS Generous Health Benefits We provide medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). Flexible Vacation & Time Off Rest and Recharge with a generous PTO plan and 10 company holidays, and a personal floating holiday, in addition to your standard Sick time. Personal & Mental Wellbeing We provide all of our employees with access to our Employee Assistance Program (EAP) to help support our team that needs additional support outside of the office. Financial wellness We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. We will match up to a discretionary 10% of the employee contributions, subject to change. Extra work/life benefits We provide a number of additional perks for employees, like monthly stipends for mobile plans and Commuter Assistance. Dynamic, Collaborative, and Engaging Culture As one of the premier property management firms in North California, we're constantly communicating, creating, and advocating for new ways to work together and do business. We believe our jobs are made better when everyone operates with transparency, integrity, excellence and works as a team to support each other and the overall goals of the organization. COMPENSATION Woodmont Real Estate Services has detailed the expected hourly base rate for this role to be $24.00 - $27.00 hourly. This does not include any other potential components of the compensation package, including bonuses, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role, utilizing competitive compensation data from various data sources as references. At the time of offer, we use the signals we received from our interviews coupled with your experience, location, and other job-related factors to determine final compensation. This position may also be eligible for a discretionary bonus (eligibility may vary based on role). ABOUT US Woodmont Real Estate Services is a premier asset and property management company, we're proud to offer Northern California over 50 years' experience managing a diverse portfolio of commercial and multifamily properties. We're renowned for our hands-on management approach, marketing know-how and in-depth knowledge of submarkets throughout the region. It's what's allowed us to create unique strategies that are truly custom to each property. Our mission: To add value to our clients by providing superior service to all who live and work at the properties we manage. To achieve this goal, we create an exceptional professional environment for all associated with our organization. All are welcome here. We respect and honor differences in gender, race, age, faith, ethnicity, sexual orientation, and gender identity. Because we all thrive when our differences are valued. Values: Integrity, Excellence, Respect, Loyalty, Diligence, Teamwork EQUAL OPPORTUNITY EMPLOYER Woodmont Real Estate Services is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Woodmont Real Estate brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn. Woodmont is an E-Verify employer and will provide your Form I-9 information to the authorized government agency to confirm that you are authorized to work in the U.S. For more information, please visit E-Verify.

City, State: Walnut Creek, California Starting Hourly: $18.00 The purpose of a MAINTENANCE ATTENDANT is to perform routine property and equipment repairs and preventative maintenance, monitor utilities and assist in ensuring the safety of guests and associates in compliance with all corporate and brand standards and all federal, state and local laws. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Responds in a courteous and timely manner to all guests' questions, complaints or requests. * Performs maintenance and repair work on the interior and exterior of building, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating/air conditioning (HVAC) ventilation, water treatment systems and swimming pools. * Conduct inspections for Preventative Maintenance needs. * Ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc. * Replenish supplies in a timely and efficient manner, minimizing waste and ensuring that equipment is prepared and operational for the next shift. * Completes assigned work orders in a timely manner and within specifications. * Record and report completed repairs and items that require further attention.Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. * Maintains high standards of personal appearance and grooming, which include compliance with the dress code. * Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. REQUIRED COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work: * Demonstrates accuracy and thoroughness. * Monitors own work to ensure quality. * Provides the best possible service to clients and customers. Associate demonstrates acceptable PRODUCTIVITY standards * Meets or exceeds productivity standards. * Produces adequate volume of work efficiently in a specific time. Associate demonstrates excellent CUSTOMER SERVICE SKILLS * Responds to requests for service and assistance. * Demonstrates the desire and ability to provide high quality service to both internal and external customers. * Solicits customer feedback to improve service. Associate demonstrates INITIATIVE * Asks for and offers help when needed. * Includes appropriate people in decision-making. Associate demonstrates ACCOUNTABILITY for their job performance * Takes responsibility for own actions. * Performs work with little or no supervision; works independently. * Can be relied upon regarding task completion and follow up. QUALIFICATIONS AND REQUIREMENTS: The requirements listed below are representative of the knowledge, skills, and/or abilities required. EDUCATION/EXPERIENCE A high school diploma or general education degree (GED) and six months to one year of related experience and/or training; or equivalent combination of education and experience. Working knowledge of carpentry, plumbing, electrical work, painting, HVAC work and masonry. Ability to work nights, weekends and holidays. LANGUAGE ABILITY Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. WORK ENVIRONMENT: The work environment normally entails the following: * Ability to work in all types of inclement weather conditions * 1/3 to 2/3 of time working near mechanical parts, with vibration and risk of electrical shock, and in high, precarious places, on ladders and in extreme cold and heat. * Exposure to cleaning chemicals throughout the day * Moderate to occasional loud noise levels consistent with hotel environment PHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The physical activity normally entails the following attributes. * Stand or walk more than 2/3 of the time * Sit less than 1/3 of the time * Use hands to finger, handle, or feel 75% of time * Reach with hands and arms 75% of time * Reach overhead with hands and arms 25% of time * Stoop, kneel, crouch, or crawl, climb or balance 50% of time * Talk or hear 50% of time * Carry / Lift /Push/Pull up to 75 lbs. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-11-13 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

Job DescriptionDescription: Reporting to the Resident Relations Manager, the Resident Relations Associate provides customer service to the residents of the apartment community. They act as a first point of contact for current residents to address community concerns, generate work order requests and manage day to day ongoing customer service issues. This role plays a critical part in promoting overall resident satisfaction with the apartment community. Position Responsibilities: Deliver notices and sign delivery notice verification. File all necessary paperwork by unit into digital files. Complete outward appearance inspections and deliver violation notices. Answer telephone and retrieve messages. Greet residents with a smile and positive attitude. Prepare work orders and direct to maintenance department for handling. Assist residents with 30 Day Notice. Inquire about possibility to retain resident, schedule pre-maintenance inspection within 24 hours, schedule pursuing inspections, and final inspection. Close out maintenance work orders once maintenance and/or vendor has completed with follow-up as necessary. Issue Barcodes after verifying DMV registration, occupancy, and resident information of vehicle. Data entry into Lift Master and YARDI. Issue Woods I.D.'s and Entry Gate Codes. Ensure Lift Master is backing up system daily at 6:00 p.m. Provide keys to vendors as needed. Issue parking passes to residents and maintain the data base for monitoring offenders. Call for system ‘test' for water shut-offs. Assist in coordinating events for residents Requirements: Preferred Qualifications: Customer service experience, preferably in property management Strong interpersonal and communication skills Conflict resolution experience Exceptional verbal and written communication skills Strong organizational and multi-tasking skills The ability to work well in a high volume and sometimes stressful environment The ability to work well independently as well as within a team setting A positive attitude, and the desire to learn and develop your skills College degree preferred; high school diploma required. PHYSICAL REQUIREMENTS While performing the duties of this job, the employee may regularly be required to walk the property including walking upstairs to third floor, stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. May be occasionally required to lift to 10 pounds. Additional Requirements: Must pass a background check after conditional offer of employment. This company participates in E-Verify to confirm the employment eligibility of all new employees.

City, State: South San Francisco, California Hourly Wage: $19-$21 * Candidates must be willing to train for night audit shifts and may be scheduled for night audit as needed.* The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Operate the front desk according to standard operating procedures and with exceptional guest service. * Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. * Check registration (folio) cards for completeness, accuracy, and legibility. * Maintain accurate cash sheet. Responsible for cash drawer balancing. * Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting. * Know emergency procedures and how to respond. * Never say a guest's room number out loud. * Be knowledgeable of hotel promotions. * Know room rate. Also know the amenities of the rooms so you can inform guests of what to expect in their rooms. * Know physical makeup of building-exterior and interior. Know where the closest shopping, convenience store and gas station is. * Complete daily reports, audits correspondences etc. as required by your shift. * Keep lobby and office area clean at all times, * Set wake-up calls as dictated by your shift. * Prepare room status sheet for housekeeping and update housekeeping on rooms available to clean as guests checkout or leave for the day. * Take and confirm credit cards for validity and acceptability. * Lock and secure area if leaving the front desk, even if it is for a moment! * Create incident reports for guest injuries / issues when required. * Answer all calls within three (3) rings. All calls are to be answered in a "scripted" manner. * Take and record reservations with accuracy. Confirm as requested. * Resolve guest complaints. * Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. * Maintains high standards of personal appearance and grooming, which include compliance with the dress code. * Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work: * Demonstrates accuracy and thoroughness. * Monitors own work to ensure quality. * Provides the best possible service to clients and customers. Associate demonstrates acceptable PRODUCTIVITY standards * Meets or exceeds productivity standards. * Produces adequate volume of work efficiently in a specific time. Associate demonstrates excellent CUSTOMER SERVICE SKILLS * Responds to requests for service and assistance. * Demonstrates the desire and ability to provide high quality service to both internal and external customers. * Solicits customer feedback to improve service. Associate demonstrates INITIATIVE * Asks for and offers help when needed. * Includes appropriate people in decision-making. Associate demonstrates ACCOUNTABILITY for their job performance * Takes responsibility for own actions. * Performs work with little or no supervision; works independently. * Can be relied upon regarding task completion and follow up. EDUCATION AND EXPERIENCE REQUIREMENTS: * One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. * Ability to read and comprehend simple instructions, short correspondence, and memos. * Ability to write simple correspondence. * Ability to speak English fluently. * Ability to interpret and perform basic computer and POS system functions. WORK ENVIRONMENT: The work environment normally entails the following: * Indoor work environment * May be exposed to and use of cleaning chemicals throughout the shift * Minimal to moderate noise levels consistent with hotel environment Top of Form PHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The physical activity normally entails the following attributes. Position is expected to: * Stand more than 2/3 of the time * Walk less than 1/3 of the time * Sit less than 1/3 of the time * Lift up to 15 lbs * Push / pull up to 10 pounds The purpose of a NIGHT AUDITOR is to compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Approach all encounters with guests and employees in a friendly, service-oriented manner. * Comply at all times with standards and regulations to encourage safe and efficient hotel operations. * Maintain a friendly and warm demeanor at all times. * Initiate and complete the End of Day process. * Run all reports as required for Food and Beverage audit. * Complete the Night Audit checklist for computer procedures daily. * Balance the day's work. * Maintain cashiering responsibilities as per Front Office procedures. * Maintain Front Office computer system operation. * Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. * Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. * Follow safety and emergency procedures. * Maintain proper record keeping (i.e., log books, etc.). * Be familiar with all policies and house rules. * Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. * Maintain radio contact with other employees during entire shift. * Have a working knowledge of security procedures. * Ensure employees are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow employees. * Prepare and distribute the Daily Flash Report. * Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. * Maintains high standards of personal appearance and grooming, which include compliance with the dress code. * Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-11-24 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

About Waterton Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations. For over 30 years Waterton has remained passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that provides experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. Overall we are a collection of people who strive daily to "find the good and leave it better." Your Impact and Job Responsibilities * Provide supervision, direction, and guidance to all maintenance associates to ensure that service requests are delegated appropriately and completed accurately. * Update, execute and document preventive maintenance schedule. * Perform regular property inspections of grounds, buildings, and common areas to maintain safety and cleanliness standards- identify issues, hazardous conditions, or other maintenance needs within the community and correct or report to the Community Manager. * Oversee and schedule all aspects of the make-ready process to ensure apartments are ready for occupancy. This includes but is not limited to move-out/move-in inspections, electrical, HVAC, plumbing, appliance repair, and preventive maintenance. * Work with Community Manager to prepare the property's budget for maintenance operations, recommended property upgrades, and capital improvements. Ensure that maintenance costs remain within the approved budget. * Partner with the Community Manager regarding all aspects of the employee lifecycle - recruitment, hiring, orientation, training and development, and performance management for the maintenance team. Desired Skills and Experience * Ability to multi-task, stay organized, and meet deadlines * Excellent customer service skills through respectful interactions and communications * Strong problem solving skills * High school diploma or equivalent * EPA-CFC certification is required. An EPA-LBP Certification is required for any property older than 1978. * Team leadership and collaboration- the ability to motivate, lead, and collaborate with other Waterton associates, departments, or external vendors or clients. * Apartment maintenance experience preferred At Waterton, we recognize that compensation and benefits are important to our associates and their families. We offer a wide variety of benefits, including: * 12 weeks of paid parental leave * On-Call stipend paid for every week on call * Competitive hourly compensation, renewal bonuses, and incentive program participation * Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance * 401K + match * Generous paid time off, volunteer time off, and paid holidays Typical Base Pay Range: $25.50 - $30.00 per hour, plus bonus program participation This pay range is base pay only and does not include any additional compensation or bonuses that this position may be eligible for. The pay range is approximate and the actual pay may vary depending on related work experience, certifications, education, and other job related factors. Waterton welcomes all. Waterton is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Waterton will consider qualified applicants with arrest and conviction records for employment.

City, State: Garden Grove, California Starting Wage: $16.50/hour plus tips The purpose of a RESTAURANT SERVER is to serve food and/or beverages to guests according to hotel brand standards and in the hotel's continuing effort to deliver outstanding guest service and financial profitability. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Ensure knowledge of menu and restaurant promotions and specials, including ingredients and preparation. * Respond to guest requests in a timely, friendly and efficient manner. . * Take guest food and/or beverage orders and input orders in appropriate point-of-sale system. * Retrieve and deliver food and beverage orders in a timely manner. * Ensure guest satisfaction throughout the meal service. * Serve alcohol/non-alcoholic beverages in accordance with federal, state, local and company regulations. * Ensure serving station is well-stocked at all times. * Perform side work and any other duties as designated by supervisor. * Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. * Maintains high standards of personal appearance and grooming, which include compliance with the dress code. * Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work: * Demonstrates accuracy and thoroughness. * Monitors own work to ensure quality. * Provides the best possible service to clients and customers. Associate demonstrates acceptable PRODUCTIVITY standards * Meets or exceeds productivity standards. * Produces adequate volume of work efficiently in a specific time. Associate demonstrates excellent CUSTOMER SERVICE SKILLS * Responds to requests for service and assistance. * Demonstrates the desire and ability to provide high quality service to both internal and external customers. * Solicits customer feedback to improve service. Associate demonstrates INITIATIVE * Asks for and offers help when needed. * Includes appropriate people in decision-making. Associate demonstrates ACCOUNTABILITY for their job performance * Takes responsibility for own actions. * Performs work with little or no supervision; works independently. * Can be relied upon regarding task completion and follow up. EDUCATION AND EXPERIENCE REQUIREMENTS: High School diploma or equivalent and/or one - two years related experience and/or training. QUALIFICATIONS * Ability to read and comprehend simple instructions, short correspondence, and memos. * Ability to write simple correspondence. * Must speak, read and write proficient English. WORK ENVIRONMENT: The work environment normally entails the following: * Indoor work environment * Minimal to moderate noise levels consistent with hotel environment Top of Form PHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The physical activity normally entails the following attributes. Position is expected to: * Stand more than 2/3 of the time * Walk more than 2/3 of the time * Sit less than 1/3 of the time * Reach with hands and arms more than 2/3 of the time * Lift up to 50 pounds. * Push / pull up to 50 pounds. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-11-24 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

Description: Arcadia Management Services, Co. is hiring a Portfolio Facilities Manager. WHAT WE OFFER We have many long-term employees that can attest that Arcadia is simply a great place to work. We have very low turnover with many employees working for the company for 15, 20, 30 years. We offer a competitive salary and a complete benefits package that includes medical, dental, a 401k match, paid holidays, and a generous PTO policy. ABOUT US Arcadia Management Services, Co is a privately-owned property management company that has been doing business in San Jose for over 60 years. We specialize in the professional management of residential and commercial properties. We offer a level of service that can only be provided by a dedicated staff of management and maintenance professionals. Residents of our apartment communities benefit from the widest possible choice of plans at competitive prices, with quality amenities complemented by a spectrum of community and recreational facilities. WHO WE NEED We have high standards. We are looking for an exceptional leader who can lead our team of dedicated and hardworking onsite apartment maintenance professionals. The right candidate will share in our passion to provide a great working environment for our employees and an exceptional community for our residents. Reporting to the Director of Property Management, the Portfolio Facilities Manager is responsible for overseeing the management, maintenance and operational performance and profitability of a portfolio of properties within a designated region. This role ensures that all buildings within the portfolio are safe, compliant, efficient, and aligned with organizational standards and sustainability goals. The Portfolio Facilities Manager plays a crucial role in collaborating with both on-site and senior leadership, while optimizing operational efficiency, and enhancing the overall living experience for residents. Position Responsibilities: Regional Oversight & Leadership: Provide direct oversight and support to on-site Maintenance Supervisors and Technicians across multiple communities. Evaluate and enhance maintenance processes to ensure consistency, compliance, and operational excellence. Serve as a liaison between the maintenance teams and upper management. Team Development: Recruit, train, mentor, and evaluate property-level maintenance staff. Identify skill gaps and coordinate technical training and certification opportunities. Promote a safety-focused, team-oriented culture across all sites. Facilities Management & Operations Manage the day-to-day operations of multiple sites, ensuring all facilities are well-maintained and operational. Oversee building services including HVAC, electrical, plumbing, cleaning, security, and waste management. Implement preventive and corrective maintenance programs to minimize downtime and extend asset life. Conduct regular site inspections to ensure compliance with health, safety, and environmental regulations. Financial & Contract Management Prepare and manage annual budgets for the property portfolio. Oversee service contracts, tender processes, and vendor performance. Identify cost-saving opportunities and drive operational efficiencies. Monitor and report on expenditure, ensuring value for money and adherence to financial targets. Compliance & Risk Management Ensure all facilities comply with statutory regulations, building codes, and company policies. Manage risk assessments, emergency preparedness plans, and incident reporting. Maintain accurate documentation for audits and certifications. Project Management Lead or support capital improvement projects, refurbishments, and relocations. Coordinate with construction teams, designers, and contractors to ensure projects meet quality, budget, and timeline objectives. Stakeholder & Team Management Act as the primary liaison for tenants, clients, and internal business units. Manage and develop a team of facilities coordinators, technicians, or site managers. Build strong relationships with key stakeholders to ensure high satisfaction and operational excellence. Sustainability & Innovation Drive sustainability initiatives across the property portfolio, focusing on energy efficiency and waste reduction. Leverage technology and data analytics to enhance building performance and user experience. Quality Control & Auditing: Conduct regular property inspections to evaluate maintenance standards, curb appeal, and equipment condition. Report findings, recommend improvements, and follow up on corrective actions. Ensure adherence to company policies, safety protocols, and quality expectations. Safety & Compliance: Ensure compliance with OSHA, local building codes, and company safety policies. Conduct regular safety training and inspections of the property and equipment. Maintain MSDS documentation and ensure proper storage of hazardous materials. Requirements: Qualifications: Bachelor's degree or equivalent experience. Proven experience in a leadership role with managing diverse properties. Proficiency in using property management software (preferably Yardi and/or Real Page), word processing, spreadsheet, and database management applications to complete and produce required reports and other employment documents. Strong financial acumen and analytical skills. Excellent communication and team management skills. In-depth knowledge of real estate laws, regulations, and market trends. Additional Requirements: Must pass a background check after conditional offer of employment. This company participates in E-Verify to confirm the employment eligibility of all new employees. Physical Requirements: Ability to lift and carry items weighing up to 20 pounds regularly. Occasionally lift heavier items, up to 50 pounds, possibly with the assistance of other staff or equipment. Prolonged periods of standing and walking throughout the apartment complex. Navigating stairs, ladders, and uneven surfaces. Frequent bending, kneeling, stooping, and crawling to inspect and repair various systems. Working in confined spaces, such as under sinks or in attics. Climbing ladders and scaffolding to access roofs, gutters, and high walls. Using hand tools and power tools to perform maintenance tasks. Precision in tasks requiring fine motor skills, such as electrical work or detailed repairs. Pushing and pulling heavy objects, such as appliances and furniture, during installation or repair. Adequate vision to read blueprints, manuals, and to perform detailed inspections. Hearing capability to detect alarms, equipment sounds, and verbal instructions. Performing repetitive tasks, such as hammering, drilling, or painting, which may require repetitive arm, hand, and shoulder movements. Working in various environmental conditions, including exposure to heat, cold, rain, and humidity. Potential exposure to hazardous materials, such as cleaning chemicals, and ensuring proper handling. Physical readiness to respond to emergencies, such as plumbing leaks or electrical outages, which may require rapid movement and endurance. Maintaining overall physical fitness to handle the physical demands of the job, including cardiovascular health for tasks requiring prolonged physical effort. Pay Range: The pay range for this position is $125,000 - $150,000 per year plus an annual discretionary bonus plan; however, base pay offered may vary depending on multiple individualized factors, including job-related knowledge, skills, and experience. Benefits: Comprehensive benefits package including health insurance, retirement plans, and paid time off. Opportunities for professional development and career advancement within the company. A collaborative and supportive work environment with a focus on employee well-being and growth. Equal Employment Opportunity: We take diversity and equal opportunity seriously. We are committed to building a team that represents a variety of backgrounds and perspectives. The more diverse and inclusive we are, the better our team and our work will be. Note: This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be added at any time with or without notice.

City, State: Walnut Creek, California We are looking for an energetic and motivated associate to join our team at the Embassy Suites Walnut Creek! Salary Range: $72,000-$80,000 The purpose of a GUEST SERVICES MANAGER is to consistent deliver results that contribute to overall success of the hotel and the department by accomplishing performance objectives linked to revenues, business effectiveness and efficiencies and delivering exemplary customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Works with the hotel General Manager to achieve and exceed guest satisfaction scores in all areas of the hotel. * Responsible for satisfaction scores for the front desk operations. Addresses any deficiencies in the area immediately. * Works with the corporate training department to develop action plans as necessary to achieve expected guest satisfaction scores. * Effectively trains guest service agents on proper front desk procedures. * Recruits, interviews and selects, in conjunction with the General Manager, the most qualified candidates for front desk positions. * May prepare weekly schedules for front office staff. * Address performance deficiencies of front office staff through coaching and disciplinary actions. * Complete performance evaluations for front office staff timely. * May be responsible for posting weekly guest satisfaction scores for hotel associates to see and review. * Ensures guest service agents are in compliance with clean, neat uniforms and name badges. * Required reports are timely and of a quality that can be shared with corporate. * Rates are accurate and monitored daily. * Is proficient at managing inventory in the property management system. * Frequently meets with and reviews work generated by the night auditor. * Maintains regular attendance and is consistently on time. * Maintains high standards of personal appearance and grooming, which include compliance with the dress code. * Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE To perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Associate demonstrates ORGANIZATIONAL SUPPORT * Observes and adheres to safety and security procedures, promoting a safe work environment. * Ensures new hires complete new hire orientation. Associate demonstrates INITIATIVE * Seeks out new assignments and assumes additional duties when necessary. * Able to reach effective solutions, poses good questions, consults helpful resources, and does not stop at the first answer he/she comes across. Associate demonstrates exemplary DEPENDABILITY / RELIABILITY * Can be relied upon regarding task completion and follow up. * Ensures work responsibilities are covered when absent. Associate demonstrates ACCOUNTABILITY for their job performance * Takes ownership of all work performed and communicated. * Completes tasks on time or notifies appropriate person with an alternate plan. Associate demonstrates acceptable PRODUCTIVITY standards * Organizes resources, performs tasks, and coordinates with other functions to most effectively and efficiently perform work responsibilities and accomplish objectives on a timely basis. * Assists department in exceeding productivity standards. Associate demonstrates effective PROBLEM SOLVING * Identifies and resolves problems in a timely manner, using intuition and experience to complement data. * Gathers and analyzes information skillfully. Associate demonstrates WORKPLACE RESPECT to all associates * Demonstrates knowledge of EEO policy and promotes a harassment-free environment. * Shows respect and sensitivity for cultural differences. * Able to build morale and group commitments to achieve goals and objectives. Associate demonstrates effective ORAL /WRITTEN COMMUNICATION * Practices attentive and active listening with all employees. * Listens without interruption and gets clarification. * Actively participates in meetings, contributing ideas to improve the company. Associate demonstrates excellent CUSTOMER SERVICE SKILLS * Solicits customer feedback to improve service. * Personally demonstrates a commitment to customer service by anticipating and responding promptly to guest needs. Associate demonstrates effective FINANCIAL MANAGEMENT skills * Monitors and controls labor costs. * Seeks approval for overtime, if required. Associate effectively MANAGES PEOPLE * Provides regular performance feedback and proactively addresses performance concerns of staff. * Develops staff so that successful customer service scores are achieved. EDUCATION AND EXPERIENCE REQUIREMENTS: * Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. QUALIFICATIONS * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to write routine reports and correspondence. * Ability to speak effectively before groups of customers or employees of organization * Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. * Ability to interpret and perform basic computer functions. Knowledge of Outlook, Word, and Excel. SUPERVISORY RESPONSIBILITIES * Position has supervisory responsibilities of front office staff. WORK ENVIRONMENT The work environment normally entails the following: * Indoor work environment * Minimal to moderate noise levels consistent with hotel environment PHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The physical activity normally entails the following attributes. Position is expected to: * Stand more than 2/3 of the time * Walk less than 1/3 of the time * Sit less than 1/3 of the time * Lift up to 15 lbs less than 1/3 of the time. * Push / pull up to 15 pounds. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-12-01 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

As a Waterton Groundskeeper, you are an integral part of our mission "to provide a great place to live" for our residents. You will help maintain the physical condition of the community and equipment according to company guidelines and standards. The Groundskeeper carries out routine cleaning and upkeep of community grounds, completes landscaping requests, janitorial duties, and conducts preventative maintenance. Your Impact and Job Responsibilities * Assist in maintaining the appearance and cleanliness of the community by sweeping parking lots and walkways, removing debris, emptying trash, and pressure washing. May help with snow, ice, and large debris removal, if applicable. * Uphold grounds by mowing lawns and trimming edges; removing weeds; watering lawns, shrubs, flowers, and trees; repairing and adjusting water sprinklers; pruning shrubs; planting flower beds. * Complete resident service requests and preventive maintenance, as directed by your manager. Assist in the preparation of unit make-readies when needed. * Maintain and operate various types of equipment to perform job functions (i.e., leaf blowers, pressure washers, hand tools, ladders, and safety equipment). * Utilize reasonable safety measures and precautions to maintain a safe work environment. Desired Skills and Experience * Ability to work well with others in a team environment * Ability to solve problems and multi-task * Excellent customer service skills At Waterton, we recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of benefits including: * 12 weeks of paid parental leave * BYOD (Bring your own device) stipend * Competitive hourly compensation and bonus potential * Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance * 401K + match * Generous paid time off, volunteer time off, and paid holidays Typical Base Pay Range: $15.00 - $19.00 per hour, plus bonus program participation This pay range is base pay only and does not include any additional compensation or bonuses that this position may be eligible for. The pay range is approximate and the actual pay may vary depending on related work experience, certifications, education, and other job related factors. About Waterton Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations. For over 30 years Waterton remains passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. Overall we are a collection of people who strive daily to "find the good and leave it better". Waterton welcomes all. Waterton is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Waterton will consider for employment qualified applicants with arrest and conviction records.

Job Description Woodmont is seeking a professional apartment maintenance professional to join Woodmont Real estate Services as a Multisite Lead Service Technician for several of our apartment communities in Foster City, CA. This role is perfect for someone with strong apartment maintenance, plumbing, apartment turnover, painting, and housekeeping skills. You'll help keep our communities clean, safe, and welcoming, while working closely with team members, residents, and vendors. If you're organized, hands-on, and ready to make a difference in a beautiful Bay Area community-we want to meet you. WHAT YOU'LL DO Set the daily plan: assign work orders, turns, and projects; balance workloads and adjust priorities in real time. Establish clear service standards (response/turn times, quality checks) and track team performance. Coach, mentor, and upskill maintenance staff; model best practices and run quick huddles/toolbox talks. Respond to resident service requests and perform repairs and preventative maintenance in accordance with company policies, safety standards, and code requirements. Complete the make-ready process for vacant apartments, including inspections, maintenance punch lists, scheduling vendors, and final walkthroughs. Maintain proper inventory and supplies by following established procedures for equipment, materials, and tool usage; notify supervisor of reorder needs. Assist with maintaining cleanliness and appeal of the community by cleaning common areas, pressure-washing, and general upkeep. Support cost-control initiatives by repairing them rather than replacing them when possible and using supplies efficiently. Participate in property safety meetings and comply with all OSHA and safety-related regulations. Inspecting the vendor and contractor work for quality assurance as needed. Assist with periodic property inspections to identify apartment maintenance issues and report physical needs to management. Respond to after-hours and weekend emergencies on an on-call rotating basis. QUALIFICATIONS Professional Experience 4+ years of apartment maintenance experience in multifamily property management. Experience with property management systems preferred Familiarity with common diagnostic and repairs for standard apartment appliances, such as GE, Whirlpool washers and dryers, refrigerators, microwaves, HVAC, painting, drywall. Have own set of hand tools, power tools, and other basic tools required for maintaining the property. Physical Requirements Ability to stand, walk, bend, stoop, climb ladders, reach, and crawl in confined spaces Must be able to lift or maneuver up to 25 lbs. independently and 50 lbs. with assistance Comfortable working indoors and outdoors in varying weather conditions Flexibility to work on-call shifts, including evenings, weekends, and holidays Occasional travel to nearby properties or training sessions required. Valid driver's license and reliable transportation needed. COMPENSATION, BENEFITS & PERKS BENEFITS & PERKS Generous Health Benefits We provide medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). Flexible Vacation & Time Off Rest and Recharge with a generous PTO plan and 10 company holidays, in addition to your standard Sick time. Personal & Mental Wellbeing We provide all of our employees with access to our Employee Assistance Program (EAP) to help support our team that needs additional support outside of the office. Financial wellness We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. We will match up to a discretionary 10% of the employee contributions, subject to change. Extra work/life benefits We provide a number of additional perks for employees, like monthly stipends for mobile plans and Commuter Assistance. Dynamic, Collaborative, and Engaging Culture As one of the premier property management firms in North California, we're constantly communicating, creating, and advocating for new ways to work together and do business. We believe our jobs are made better when everyone operates with transparency, integrity, excellence and works as a team to support each other and the overall goals of the organization. COMPENSATION Woodmont Real Estate Services has detailed the expected hourly rate for this role to be $38.46 - $45.67 hourly + housing unit. This does not include any other potential components of the compensation package, including housing, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signals we received from our interviews coupled with your experience, location, and other job-related factors to determine final compensation. ABOUT US Woodmont Real Estate Services is a premier asset and property management company, we're proud to offer Northern California over 50 years' experience managing a diverse portfolio of commercial and multifamily properties. We're renowned for our hands-on management approach, marketing know-how and in-depth knowledge of submarkets throughout the region. It's what's allowed us to create unique strategies that are truly custom to each property. Our mission: To add value to our clients by providing superior service to all who live and work at the properties we manage. To achieve this goal, we create an exceptional professional environment for all associated with our organization. All are welcome here. We respect and honor differences in gender, race, age, faith, ethnicity, sexual orientation, and gender identity. Because we all thrive when our differences are valued. Values: Integrity, Excellence, Respect, Loyalty, Diligence, Teamwork EQUAL OPPORTUNITY EMPLOYER Woodmont Real Estate Services is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Woodmont Real Estate brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn. Woodmont is an E-Verify employer and will provide your Form I-9 information to the authorized government agency to confirm that you are authorized to work in the U.S. For more information, please visit E-Verify.

Job Description Woodmont is seeking a Corporate & Property Accountant who thrives in a fast-paced environment and is excited to support both strategic financial operations and day-to-day accounting functions across our corporate and multifamily portfolios. This role is integral to supporting our executive team with reporting, insights, and process improvements while also managing the financials of multiple multifamily properties. RESPONSIBILITIES Responsible for the preparation of monthly financial statement packages for several entities and owners with various deadlines throughout the month. Monthly review of multiple property financial statements. Due dates range from the 4th business day through the 25th of each month; 25% of F/S reviewed every month is shared with the CFO. Process day to day corporate transactions in accordance with GAAP utilizing RealPage software. Property management fee collection and recording in RealPage and in Excel. A/R billing for property bill backs. Check scanning to bank for all corporate cash receipts. Accounts Payable processing for all corporate entities: coding, workflow coordination and payment of all corporate invoices utilizing both RealPage and AvidXchange. Prepare and analyze all monthly and annual reports supporting schedules for four corporate entities. Scheduled monthly preparation of all regular and ad hoc management reports (due by the 20th every month). Prepare monthly corporate budget variance report for 4 corporate entities. Evaluate significant accounting transactions; research and implement relevant accounting technical standards. Bank reconciliations for all corporate entities and payroll accounts. Prepare and analyze financial statements, including income statements, balance sheets, and cash flow statements. Generate financial reports for internal and/or external stakeholders. Ensure accurate and timely reporting of financial information. Manages cash flow and cash requirements for four corporate entities. Manages and creates various reports utilizing the payroll system (Ultimate Payroll) and providing detailed analysis on specific properties and/or employees. Manages the auditing process by collaborating with external auditors and providing information to support the annual tax return, audit and review. Oversee and prepare four annual corporate entity budgets. Assists the CFO with calculating year end Shareholder distributions and maintain appropriate worksheets. Monitor and maintain shareholder ownership schedules, options and note receivables. AvidXchange Administrator for all corporate entities. Work with CFO to determine best practices for better paperless invoice processing to reduce corporate to property billbacks. Any other responsibilities that may be assigned from time to time This position works closely with our on-site Property Managers, Regional Managers, and A/P Specialists. QUALIFICATIONS Professional Experience A minimum of five (5) years of previous accounting experience. Knowledge of multifamily property accounting and lease analysis. Solid understanding of Common Area Maintenance (CAM - recoveries/billbacks) calculations. Skills/Competencies Language Ability: Strong oral and written communication skills. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: Must have excellent computer skills including advanced knowledge of Excel (Vlookups, pivot tables, IF formulas), Google Suite, and Microsoft Office. A minimum of 2 years of accounting software experience. RealPage, AVID, and UKG experience is a plus. Mathematical Skills: Strong mathematical skills required. Ability to calculate figures and amounts such as discounts, interest, bonuses, proportions, percentages. Ability to apply concepts such as fractions, percentages, and proportions to practical situations. Basic accounting principles. Education Requires a minimum of a 4-year degree, preferably in Business/Accounting or a bachelor's degree with relevant work experience CPA or progress toward obtaining CPA certification preferred. COMPENSATION, BENEFITS & PERKS BENEFITS & PERKS Generous Health Benefits We provide medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). Flexible Vacation & Time Off Rest and Recharge with a generous PTO plan and 10 company holidays, in addition to your standard Sick time. Personal & Mental Wellbeing We provide all of our employees with access to our Employee Assistance Program (EAP) to help support our team that needs additional support outside of the office. Financial wellness We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. We will match up to a discretionary 10% of the employee contributions, subject to change. Extra work/life benefits We provide a number of additional perks for employees, like monthly stipends for mobile plans and Commuter Assistance. Dynamic, Collaborative, and Engaging Culture As one of the premier property management firms in North California, we're constantly communicating, creating, and advocating for new ways to work together and do business. We believe our jobs are made better when everyone operates with transparency, integrity, excellence and works as a team to support each other and the overall goals of the organization. COMPENSATION Woodmont Real Estate Services has detailed the expected annual base salary for this role to be $90,000-105,000 annually. This does not include any other potential components of the compensation package, including the benefits and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role utilizing competitive compensation data from various data sources as references. We use the signals we received from our interviews coupled with your experience, location, and other job-related factors to determine final compensation. ABOUT US Woodmont Real Estate Services is a premier asset and property management company, we're proud to offer Northern California over 50 years' experience managing a diverse portfolio of commercial and multifamily properties. We're renowned for our hands-on management approach, marketing know-how and in-depth knowledge of submarkets throughout the region. It's what's allowed us to create unique strategies that are truly custom to each property. Our mission: To add value to our clients by providing superior service to all who live and work at the properties we manage. To achieve this goal, we create an exceptional professional environment for all associated with our organization. All are welcome here. We respect and honor differences in gender, race, age, faith, ethnicity, sexual orientation, and gender identity. Because we all thrive when our differences are valued. Values: Integrity, Excellence, Respect, Loyalty, Diligence, Teamwork EQUAL OPPORTUNITY EMPLOYER Woodmont Real Estate Services is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Woodmont Real Estate brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn. Woodmont is an E-Verify employer and will provide your Form I-9 information to the authorized government agency to confirm that you are authorized to work in the U.S. For more information, please visit E-Verify.

City, State: Garden Grove, California Title: Line Cook FLSA: Non-Exempt Status: Part-time Reports to: Restaurant Manager Pay Range: $17.50 Job Summary: The Line Cook is responsible for preparing and cooking food according to the hotel's standards and quality. Working under the supervision of a chef, the Line Cook assists in various areas, including breakfast, lunch, dinner, banquets, and room service, while ensuring a high level of food consistency and safety. Essential Functions and Duties: * Prepares all ingredients for the shift before service begins, ensuring readiness. * Operates the cooking station efficiently and safely, following hotel standards. * Prepares food items according to designated recipes and quality standards. * Maintains cleanliness and complies with food sanitation standards at all times. * Practices safe food handling, preparation, cooking, and storage methods. * Produces high-quality food, with a focus on pantry items, sandwiches, salads, and desserts. * Manages guest orders in a friendly and timely manner. * Inspects all food visually before sending it from the kitchen. * Ensures workspace is fully stocked and follows opening and closing procedures. * Handles and stores all food items properly, following safety standards. * Prepares requisitions for supplies and food items, as needed. * Follows written or verbal instructions from the Chef or supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: * Associate's degree in culinary arts or equivalent from a two-year college or technical school; or six months to one year of related experience and/or training. * Strong knowledge of food preparation methods, including pantry items, sandwiches, salads, and desserts. * Ability to use cooking metrics and conversion methods for measurements. * Ability to follow recipes and instructions, ensuring consistency in quality. * Experience in high-paced kitchen environments. * Safe Serve/Food Handler's certification required. * Excellent time management and organizational skills. Work Environment: * Works in a kitchen environment with varying temperatures. * Exposure to cleaning chemicals throughout the day. * Flexibility to work long hours, including evenings, weekends, and holidays as required. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-11-11 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

The People Services Manager for Lowe will lead and direct the functions of the People Services (HR) department including recruitment, compensation administration, benefits, and leave administration, as well as provide guidance for all other human resources related practices across the team member lifecycle. Responsibilities * Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning. * Provides support and guidance to operational partners and other leaders on complex, specialized, and sensitive issues; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigations and terminations. * Manages the talent acquisition process, which includes recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with department managers to understand skills and competencies required for openings. * Analyzes trends in compensation; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent. * Assists with employee disciplinary process, terminations, and investigations. * Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance. * Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law. * Manages the performance management process, including annual goal setting and tracking, performance reviews, providing feedback and coaching. * Partners with Senior Leaders on succession planning and leadership development. * Partners with appropriate departments to facilitate company recognition, team member engagement and communication. * Partners with CoralTree Hospitality, a division of Lowe, to share best practices and ensure alignment across the organization. * Performs other duties as assigned. Qualifications * Excellent verbal and written communication skills. * Excellent interpersonal, negotiation, and conflict resolution skills. * Excellent organizational skills and attention to detail. * Strong analytical and problem-solving skills. * Ability to prioritize tasks and to delegate them when appropriate. * Ability to act with integrity, professionalism, and confidentiality. * Thorough knowledge of employment-related laws and regulations, specifically in California. * Proficient with Microsoft Office Suite or related software. * Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems. Education and Experience: * Bachelor's degree in Human Resources, Business Administration, or related field. * A minimum of three years of human resources management experience preferred. * PHR, SPHR, SHRM-CP or SHRM-SCP certification highly desired. As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes: * Group medical, dental, vision, life, and disability benefits * Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement * An employee assistance program * Paid time off/sick time * Participation in a 401(k) plan with a company match * Team member free room night program Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. Compensation Range: $105k to $115k Location: Los Angeles, California This posting will be open through 1/05/2026 or until the position has been filled. #LI-onsite

City, State: Aliso Viejo, California Must be able to work AM and PM shifts Title: Houseperson FLSA: Non-Exempt Status: full-time Reports to: General Manager Pay Range: $18.50 Job Summary: The Houseperson is responsible for maintaining the cleanliness and organization of public areas, storage spaces, and administrative areas to ensure a pleasant guest experience. This role supports the housekeeping team by delivering supplies, removing trash, and assisting with various cleaning tasks throughout the hotel. Essential Functions and Duties: * Provide professional and courteous service at all times. * Clean and maintain all public areas, storage areas, and administrative spaces. * Respond to guest requests by delivering supplies and service items to guestrooms. * Dust, vacuum, and maintain public areas, hallways, restaurants, and rest areas. * Polish metalwork and furniture in public and administrative areas. * Collect soiled linens and transport them to the laundry, and store clean linens appropriately. * Vacuum floors and clean restrooms as assigned. * Remove trash from public and back-of-house areas. * Clean outside areas, including arrival zones and the porte-cochère. * Replenish supplies in designated areas as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: * Prior experience in a housekeeping or cleaning role is preferred but not required. * Ability to follow safety guidelines and hotel cleaning standards. * Strong attention to detail and ability to maintain cleanliness in public areas. * Good communication and interpersonal skills to interact with guests and team members. * Ability to work independently and manage time effectively. Work Environment: * Requires frequent standing, walking, bending, and stooping for extended periods. * Must be able to lift and carry objects up to 50 lbs regularly. * Flexible schedule, including availability for weekends, evenings, and holidays based on hotel needs. * Primarily indoor work with occasional outdoor tasks in areas such as entrances and arrival zones. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-11-20 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

Job Description Woodmont is seeking a professional Apartment Maintenance professional to join Woodmont as a Service Technician at one of our beautiful, luxurious properties in El Dorado Hills , CA. This role is perfect for someone with strong apartment maintenance, plumbing, apartment turnover, painting, and housekeeping skills. You'll help keep our community clean, safe, and welcoming, while working closely with team members, residents, and vendors. This role is a full-time role (40 hours a week), with an expected shift of Tuesday through Saturday; 9am-6pm. The Service Technician may share on-call duties. If you're organized, hands-on, and ready to make a difference in a beautiful Bay Area community-we want to meet you. WHAT YOU'LL DO Respond to residential service requests and perform repairs and preventative apartment maintenance in accordance with company policies, safety standards, and code requirements. Complete the make-ready process for vacant apartments, including inspections, apartment maintenance punch lists, scheduling vendors, and final walkthroughs. Maintain proper inventory and supplies by following established procedures for equipment, materials, and tool usage; notify supervisor of reorder needs. Accurately document all work completed, including service requests and maintenance logs. Assist with maintaining cleanliness and appeal of the community by cleaning common areas, pressure-washing, and general upkeep. Support cost-control initiatives by repairing them rather than replacing them when possible and using supplies efficiently. Participate in property safety meetings and comply with all OSHA and safety-related regulations. Inspecting the vendor and contractor work for quality assurance as needed. Assist with periodic property inspections to identify apartment maintenance issues and report physical needs to management. QUALIFICATIONS Professional Experience 2+ years of apartment maintenance experience in multifamily property management Experience with RealPage, Yardi or other property management systems preferred Familiarity with common diagnostic and repairs for standard apartment appliances, such as GE, Whirlpool washers and dryers, refrigerators, microwaves, HVAC, painting, drywall. Physical Requirements Ability to stand, walk, bend, stoop, climb ladders, reach, and crawl in confined spaces Must be able to lift or maneuver up to 25 lbs. independently and 50 lbs. with assistance Comfortable working indoors and outdoors in varying weather conditions Flexibility to work on-call shifts, including evenings, weekends, and holidays Occasional travel to nearby properties or training sessions may be required. Valid driver's license and reliable transportation needed. COMPENSATION, BENEFITS & PERKS BENEFITS & PERKS Generous Health Benefits We provide medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). Personal & Mental Wellbeing We provide all of our employees with access to our Employee Assistance Program (EAP) to help support our team that needs additional support outside of the office. Financial wellness We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. We will match up to a discretionary 10% of the employee contributions, subject to change. Extra work/life benefits We provide a number of additional perks for employees, like monthly stipends for mobile plans, and Commuter Assistance. Dynamic, Collaborative, and Engaging Culture As one of the premier property management firms in North California, we're constantly communicating, creating, and advocating for new ways to work together and do business. We believe our jobs are made better when everyone operates with transparency, integrity, excellence and works as a team to support each other and the overall goals of the organization. COMPENSATION Woodmont Real Estate Services has detailed the expected hourly rate for this role to be $23.00 hourly + 1-Bedroom Unit (50% Discount). This does not include any other potential components of the compensation package, including housing, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews coupled with your experience, location, and other job-related factors to determine final compensation. This position may also be eligible for a discretionary bonus (eligibility may vary based on role). ABOUT US Woodmont Real Estate Services is a premier asset and property management company, we're proud to offer Northern California over 50 years' experience managing a diverse portfolio of commercial and multifamily properties. We're renowned for our hands-on management approach, marketing know-how and in-depth knowledge of submarkets throughout the region. It's what's allowed us to create unique strategies that are truly custom to each property. Our mission: To add value to our clients by providing superior service to all who live and work at the properties we manage. To achieve this goal, we create an exceptional professional environment for all associated with our organization. All are welcome here. We respect and honor differences in gender, race, age, faith, ethnicity, sexual orientation, and gender identity. Because we all thrive when our differences are valued. Values: Integrity, Excellence, Respect, Loyalty, Diligence, Teamwork EQUAL OPPORTUNITY EMPLOYER Woodmont Real Estate Services is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Woodmont Real Estate brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn. Woodmont is an E-Verify employer and will provide your Form I-9 information to the authorized government agency to confirm that you are authorized to work in the U.S. For more information, please visit E-Verify.

City, State: Walnut Creek, California Salary Range: $120,000-$160,000 The purpose of a DIRECTOR OF SALES is to solicit group business to the hotel. This should be done in a way to maximize profits and through creative selling and selection processes. PRIMARY DUTIES AND RESPONSIBILITIES: * Work cohesively with the Sales Department to book group business by promptly responding to leads through various online networks, cold calling and visiting local businesses in the downtown metropolitan area. * Manage workflow through the Sales Pro system, properly responding and filing data according to company and brand standards. * Participate in promotional events, trade shows, community and industry events when assigned * Perform the required job functions with a high attention of detail and efficiency. * Organize, prioritize and follow-up with a sense of urgency. * Assists with settings sales strategies to achieve overall property goals for both rate and occupancy. * Understand the hotel's operations, including room types, meeting capacities, services, features and benefits for assigned hotel/s in your territory. * Review monthly STAR reports and create action plans as assigned. * Communicate with Revenue Management and GM to ensure that pricing is appropriate and adjust selling strategies as needed. * This person has the ability to exceed revenue goals by offering an exciting alternative to the current market. Must be innovative and gregarious and at home when interacting with people. * Maintains regular attendance and is consistently on time. * Maintains high standards of personal appearance and grooming, which include compliance with the dress code. * Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE To perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Associate demonstrates ORGANIZATIONAL SUPPORT * Observes and adheres to safety and security procedures, promoting a safe work environment. * Ensures new hires complete new hire orientation. Associate demonstrates INITIATIVE * Seeks out new assignments and assumes additional duties when necessary. * Able to reach effective solutions, poses good questions, consults helpful resources, and does not stop at the first answer he/she comes across. Associate demonstrates exemplary DEPENDABILITY / RELIABILITY * Can be relied upon regarding task completion and follow up. * Ensures work responsibilities are covered when absent. Associate demonstrates ACCOUNTABILITY for their job performance * Takes ownership of all work performed and communicated. * Completes tasks on time or notifies appropriate person with an alternate plan. Associate demonstrates acceptable PRODUCTIVITY standards * Organizes resources, performs tasks, and coordinates with other functions to most effectively and efficiently perform work responsibilities and accomplish objectives on a timely basis. * Assists department in exceeding productivity standards. Associate demonstrates effective PROBLEM SOLVING * Identifies and resolves problems in a timely manner, using intuition and experience to complement data. * Gathers and analyzes information skillfully. Associate demonstrates WORKPLACE RESPECT to all associates * Demonstrates knowledge of EEO policy and promotes a harassment-free environment. * Shows respect and sensitivity for cultural differences. * Able to build morale and group commitments to achieve goals and objectives. Associate demonstrates effective ORAL /WRITTEN COMMUNICATION * Practices attentive and active listening with all employees. * Listens without interruption and gets clarification. * Actively participates in meetings, contributing ideas to improve the company. Associate demonstrates excellent CUSTOMER SERVICE SKILLS * Solicits customer feedback to improve service. * Personally demonstrates a commitment to customer service by anticipating and responding promptly to guest needs. Associate demonstrates effective FINANCIAL MANAGEMENT skills * Monitors and controls labor costs. * Seeks approval for overtime, if required. Associate effectively MANAGES PEOPLE * Provides regular performance feedback and proactively addresses performance concerns of staff. * Develops staff so that successful customer service scores are achieved. EDUCATION AND EXPERIENCE REQUIREMENTS: The requirements listed below are representative of the knowledge, skills, and/or abilities required. A high school diploma or general education degree (GED); college level sales / marketing classes or Business Degree preferred. 4 to 6 years of hands-on sales experience in a full-service environment; or equivalent combination of education and experience. QUALIFICATIONS * Ability to read, analyze and interpret common financial reports and legal documents. * Ability to respond to common inquiries or complaints from customers. * Ability to write routine reports and correspondence. * Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. * Proficient use of Sales Pro. * Strong working knowledge of MS Word is required, specifically Excel. Experience with automated accounting systems is preferred. SUPERVISORY RESPONSIBILITIES * May supervise Sales Manager/s, Sales Coordinators or similar positions. WORK ENVIRONMENT The work environment normally entails the following: * Primarily indoor work environment * Minimal to moderate noise levels consistent with hotel environment PHYSICAL DEMANDS: Ability to sit more than 75% of time. Ability to lift weight or exert force up to 10 pounds. Must be able to make sales calls 50% of the time. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-11-21 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

City, State: South San Francisco, California HGI is looking for a passionate and motivated individual who is eager to make a positive impact and contribute to our team's success! As part of our close-knit and supportive work family, you'll enjoy great perks and benefits, along with opportunities for growth and development. Join us and be part of a team that values collaboration, positivity, and exceptional service! Title: Room Inspector Location: South San Francisco, CA FLSA: Non-Exempt Status: Full Time Reports to: Executive Housekeeper Supervises: Housekeeping Department Pay Range: $21.00 - $23.00 per hour based on experience Job Summary: The Room Inspector ensures high standards of cleanliness and guest satisfaction by inspecting guest rooms and public areas, reporting deficiencies, and coordinating corrective actions. This role supports the housekeeping department by maintaining cleanliness, monitoring guest feedback, and overseeing inventory levels to uphold hotel standards. Essential Functions and Duties: * Inspect guest rooms and public areas to ensure cleanliness meets hotel standards. * Report any unsatisfactory conditions to room attendants and follow up to ensure corrections are made. * Monitor and maintain cleanliness in event areas, storage rooms, restrooms, and offices. * Assume responsibility for guest feedback and service scores related to housekeeping. * Ability to open and prepare the Housekeeping department when the Executive Housekeeper is not on site. * Report the status of all guestrooms to the front desk department. * Collaborate with the Security Office to manage lost and found items. * Assist in conducting inventories of linen, supplies, and equipment as directed by the Executive Housekeeper. * Participate in ordering supplies to maintain adequate inventory levels. * Perform daily checks of vacant rooms, public spaces, and storage areas. * Maintain departmental key control for security purposes. * Ensure deep cleaning programs are executed according to schedule. * Address and resolve any guest or housekeeping-related issues promptly. * You will be required to open housekeeping and / or clean rooms based on occupancy levels. * Perform any other duties as assigned by executive housekeeper. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: * 2+ years of experience in housekeeping or a related role, preferably in a hotel environment. * Experience in inspecting and maintaining cleanliness standards. * Strong attention to detail and commitment to maintaining high cleanliness levels. * Excellent communication and interpersonal skills to interact with team members and guests. * Ability to work independently and manage time effectively. * Proficiency in using housekeeping management software and Microsoft Office (Word, Excel, Outlook). * Strong organizational skills and ability to multitask in a fast-paced environment. * Leadership skills to guide and motivate the housekeeping team. * Spanish preferred Work Environment: * Frequent standing, walking, bending, and stooping for extended periods. * Must be able to lift and carry objects up to 20 lbs. * Flexible schedule, including evenings, weekends, and holidays. * Primarily indoor work inspecting guest rooms and public areas. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-11-18 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

About Waterton Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations. For over 30 years Waterton remains passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. Overall we are a collection of people who strive daily to "find the good and leave it better". Job Summary As a Leasing Specialist, you will sell and renew residential apartment leases, tour the community, follow up with prospective residents, and prepare lease packages. Above all, you will have a strong drive to close the sale, exceed resident expectations by providing exceptional customer service, and build and/or maintain a true sense of community. Your Impact and Job Responsibilities * Generate interest in the community by effectively answering questions, conducting tours, following up with prospective residents, and executing sales closing techniques successfully. * Provide exceptional customer service to current and prospective residents. Engage current residents through ongoing programs and events designed to increase satisfaction and minimize turnover. * Ensure leasing office, models, vacant units and common areas meet readiness standards. * Process all rental applications for approval and prepare lease packages, while ensuring resident and customer information is properly documented and protected. * Maintain detailed knowledge of local market and conditions, and assist in developing marketing plans that incorporate advertising, internet, outreach marketing and referrals to increase visibility of the community. What You'll Bring- Desired Skills and Experience Teamwork, Sales/Drive, Customer Service & Adaptability. * Ability to work well with others in a team environment * Ability to multi-task and adapt in a fast-paced work environment * High school diploma or equivalent * A minimum of one-year of sales or customer service experience is a plus! At Waterton, we recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of benefits including: * Competitive hourly compensation, leasing bonuses, and incentive program participation * Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance * 401K + match * Generous paid time off, volunteer time off, and paid holidays * Industry leading 12 weeks paid parental leave * A commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement * Commitment to job and career advancement Typical Base Pay Range: $17.50 - $21.50 per hour, plus bonus program participation This pay range is base pay only and does not include any additional compensation or bonuses that this position may be eligible for. The pay range is approximate and the actual pay may vary depending on related work experience, certifications, education, and other job related factors. Waterton welcomes all. Waterton is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Waterton will consider for employment qualified applicants with arrest and conviction records.

City, State: Aliso Viejo, California Starting Wage: $18/hour The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Operate the front desk according to standard operating procedures and with exceptional guest service. * Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. * Check registration (folio) cards for completeness, accuracy, and legibility. * Maintain accurate cash sheet. Responsible for cash drawer balancing. * Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting. * Know emergency procedures and how to respond. * Never say a guest's room number out loud. * Be knowledgeable of hotel promotions. * Know room rate. Also know the amenities of the rooms so you can inform guests of what to expect in their rooms. * Know physical makeup of building-exterior and interior. Know where the closest shopping, convenience store and gas station is. * Complete daily reports, audits correspondences etc. as required by your shift. * Keep lobby and office area clean at all times, * Set wake-up calls as dictated by your shift. * Prepare room status sheet for housekeeping and update housekeeping on rooms available to clean as guests checkout or leave for the day. * Take and confirm credit cards for validity and acceptability. * Lock and secure area if leaving the front desk, even if it is for a moment! * Create incident reports for guest injuries / issues when required. * Answer all calls within three (3) rings. All calls are to be answered in a "scripted" manner. * Take and record reservations with accuracy. Confirm as requested. * Resolve guest complaints. * Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. * Maintains high standards of personal appearance and grooming, which include compliance with the dress code. * Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work: * Demonstrates accuracy and thoroughness. * Monitors own work to ensure quality. * Provides the best possible service to clients and customers. Associate demonstrates acceptable PRODUCTIVITY standards * Meets or exceeds productivity standards. * Produces adequate volume of work efficiently in a specific time. Associate demonstrates excellent CUSTOMER SERVICE SKILLS * Responds to requests for service and assistance. * Demonstrates the desire and ability to provide high quality service to both internal and external customers. * Solicits customer feedback to improve service. Associate demonstrates INITIATIVE * Asks for and offers help when needed. * Includes appropriate people in decision-making. Associate demonstrates ACCOUNTABILITY for their job performance * Takes responsibility for own actions. * Performs work with little or no supervision; works independently. * Can be relied upon regarding task completion and follow up. EDUCATION AND EXPERIENCE REQUIREMENTS: * One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. * Ability to read and comprehend simple instructions, short correspondence, and memos. * Ability to write simple correspondence. * Ability to speak English fluently. * Ability to interpret and perform basic computer and POS system functions. WORK ENVIRONMENT: The work environment normally entails the following: * Indoor work environment * May be exposed to and use of cleaning chemicals throughout the shift * Minimal to moderate noise levels consistent with hotel environment Top of Form PHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The physical activity normally entails the following attributes. Position is expected to: * Stand more than 2/3 of the time * Walk less than 1/3 of the time * Sit less than 1/3 of the time * Lift up to 15 lbs * Push / pull up to 10 pounds Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-10-03 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.