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  • Senior Counsel - Healthcare IT and AI Technology Contracts

    Akron Children's Hospital 4.8company rating

    North Canton, OH jobs

    Full-Time, 40 hours/week Monday - Friday 8 am - 5 pm Onsite The Senior Associate Counsel provides legal support for hospital information technology operations, including comprehensive legal and strategic guidance on the procurement, deployment, and governance of information technology systems (ISD) and artificial intelligence. This position reports to the Vice President, Senior Associate Counsel with a reporting matrix to the Chief Information Officer. Responsibilities: Advise hospital leadership and procurement teams on the legal implications of acquiring new technologies, such as electronic health records (EHR), telemedicine platforms, cybersecurity tools, and medical devices and the implementation of artificial intelligence tools. Draft, review, and negotiate a broad array of information technology contracts-such as software-as-a-service (SaaS) agreements, cloud hosting terms, data processing addenda, and business associate agreements. Identify and address legal risks in vendor offerings and technology solutions. Advise hospital leadership on legal considerations surrounding digital transformation initiatives, innovation adoption, and strategic partnerships with technology providers. Collaborate with hospital IT and security teams to develop policies and protocols for safeguarding patient data and critical systems. Advise on incident response plans, breach notification procedures, and risk mitigation strategies. Stay abreast of emerging threats and evolving best practices. Provide legal support for hospital-wide policies on technology use, social media, device management, remote work, mobile access to sensitive information, and enterprise risk for information technology. Ensure policies reflect current legal requirements and operational needs. Support the hospital in managing disputes or litigation related to technology vendors, data breaches, intellectual property claims, and other technology-related matters. Coordinate with litigation counsel as needed. Education and Training: Provide ongoing education to staff and leadership on legal implications of technology adoption, emerging regulatory requirements, and evolving risks in the health technology landscape. Identify and assess legal, operational, and compliance risks in IT contract. Other duties as assigned. Other information: Technical Expertise Openness to learning and keeping pace with rapid changes in both healthcare delivery and technological innovation. Aptitude for working effectively with clinicians, IT professionals, administrators, vendors, and regulators. Capacity to guide organizational leadership through complex legal and strategic decisions regarding technology investments. Resourcefulness and creativity in navigating novel legal challenges emerging from digital health transformation. Education and Experience Education: Juris Doctor (JD) degree from an accredited law school; Ohio bar admission or ability to obtain admission prior to start date. Experience: Minimum of 5 years of legal practice advising in healthcare Information technology contracts is required. Technical Knowledge: Familiarity with healthcare IT systems, data privacy and security laws, and emerging technologies (such as artificial intelligence, cloud computing, and IoT). Skills: Strong contract negotiation, drafting, and analytical skills. Excellent verbal and written communication abilities. Competency in risk assessment and strategic thinking. Demonstrated integrity, discretion, and ability to work collaboratively with multidisciplinary teams. Full Time FTE: 1.000000 Status: Onsite
    $97k-148k yearly est. 17d ago
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  • Presentation Engineer

    Northern Canal Medical Center 4.2company rating

    Storden, MN jobs

    Title*: Presentation Engineer Our Mission Prezent is on a mission to transform how enterprises communicate. Founded in 2021, we have rapidly grown into a 200+ person, fully remote team that's backed by $40+ million in venture funding. Our AI-powered productivity platform, ASTRID, is the first solution purpose-built for enterprise communication needs-delivering up to 90% time savings and 60% cost reduction in presentation development. Our Vision We believe that effective communication accelerates business impact. By automating design best practices and tailoring content to audience dynamics, Prezent empowers teams to craft clear, engaging, and on-brand presentations at scale. Our focus is on enabling Fortune 2000 companies-particularly in industries like healthcare, biopharma, high-tech, banking, and insurance-to achieve better alignment, faster decision-making, and stronger business outcomes. The Role As a *Presentation Engineer*, you'll join a dynamic team of technologists, designers, and strategists who bring business communication to life. Your mission is to bridge the gap between data, story, and design-transforming complex ideas into compelling presentations that drive real-world impact. You'll be the go-to partner and sounding board for our clients, helping them sharpen their storytelling, amplify impact, and build presentation excellence across their organizations. You'll help teams plan and execute presentation calendars, bring the best of Prezent.AI to life, and guide users in effectively leveraging ASTRID, our AI-powered communication engine. No two days will be the same-you'll flex between understanding audience needs, engineering presentation workflows, and enabling leaders at every level to communicate with clarity, confidence, and impact. What You'll Do * Partner with enterprise clients to understand their most critical communication challenges, presentation workflows, and opportunities for improvement. * Become an embedded team member for the client, providing integral insights. * Help teams craft and structure powerful narratives that drive influence and decision-making, from executive ready communication to messaging to the masses * Design and build scalable, reusable presentation templates and storytelling frameworks within *Prezent* * Be a trusted advisor-helping users learn and adopt AI-driven storytelling tools to elevate their work * Deliver customized presentation solutions and lead pilots, trainings, and office hours to drive adoption, enable power users, and establish best practices * Provide structured feedback loops from client experiences to our *product and design teams*, shaping the future of the platform by improving the ‘presentation brain' for each account. * Identify and nurture *warm leads* within existing accounts for software adoption and overnight presentation services * Collaborate cross-functionally with *product*, *design*, and *engineering* teams to continuously refine user experience and product-market fit What We're Looking For * A *storyteller* with strong business communication skills and a passion for helping others make their ideas land with impact * Experience in *consulting, customer success, or business operations/strategy* * A *scientific* or *technology focused foundation*-degree in life sciences, computer science, engineering or related field * *1-3 years* of experience as a consultant in a client-facing, fast-paced environment. * Strong project management skills, and able to execute on multiple projects at a time * Strong analytical and problem-solving skills with a *structured approach* to ambiguity * Agile, adaptable, and energized by working across disciplines * A self-starter who thrives in dynamic settings and is passionate about creating an *AI-first business communications platform* * A blend of *creativity and technical fluency*-comfortable both discussing technical aspects in either biopharma or the tech industry and about scaling workflows Benefits * *ESOPs*: You'll be eligible for Employee Stock options. * *Comprehensive Benefits*: Flexible, top-tier benefits package in line with US market standards. * *Professional Growth*: Thrive in a fast-paced environment that encourages innovation, continuous learning, and career progression. Job Type: Full-time Pay: $55.00 - $65.00 per hour Expected hours: 40 per week Benefits: * 401(k) * Dental insurance * Flexible schedule * Health insurance * Paid time off * Vision insurance Experience: * strategic storytelling: 4 years (Required) Work Location: In person
    $55-65 hourly 60d+ ago
  • Sr Motion Graphic Designer

    Coxhealth 4.7company rating

    Springfield, MO jobs

    :The Senior Motion Graphic Designer conceptualizes, designs, and produces impactful motion graphics, animations, and visual content that elevate CoxHealth's brand, reinforce its reputation, and serve the needs of both internal and external audiences. By combining creative vision with technical expertise, this role transforms complex ideas into compelling visual narratives that engage audiences and align with strategic marketing and communication objectives across digital, social media, and internal platforms. The designer collaborates closely with cross-functional teams to develop and refine both animated and static assets, staying current with emerging design trends, AI-powered tools, and industry best practices to ensure content remains innovative and forward-thinking. This role may also involve mentoring junior staff and supporting print material creation. This is a full-time, remote position. Education Required: Bachelor's degree in Motion Design, Graphic Design, Animation, Visual Communication, or a related field, or 8 years' relevant experience. Experience Required: Minimum 1 year of experience in motion graphic, animation, or video editing within a creative agency, in house team or similar setting Preferred: 5+ years in a senior or lead role. Preferred: Experience in a health care system or other regulated industry. Skills Proficient in Adobe Creative Suite (After Effects, Premiere Pro, Illustrator, Photoshop) Skilled in 3D design and motion graphics (Cinema 4D, Blender, Maya, Houdini) Experienced with interactive design tools (Figma, Adobe XD) for cross-platform digital content Adept in data visualization (charts, graphs, infographics) Strong attention to detail and brand consistency across all platforms Creative problem-solving and adaptability in evolving projects and challenges Solid understanding of UI/UX design principles for user-friendly digital content Advanced in 2D/3D animation, keyframing, composting, video editing, and sound synchronization, with a strong application of animation principles Experienced in project management, including timelines, resources, and prioritization Strong foundation in design principles and visual storytelling Effective communication, collaboration, and presentation skills Licensure/Certification/Registration N/A
    $46k-55k yearly est. 11d ago
  • Registered Nurse - Hybrid Float PACU / Same Day Surgery - Meyer Orthopedic Rehab Hospital

    L.E. Cox Medical Centers 4.4company rating

    Springfield, MO jobs

    :The Registered Nurse is responsible for managing the care of the patients experiencing medical conditions or surgical procedures. The nurse must be able to assess patient condition, administer medications, change dressings, monitor vital signs, keep records and provide patients and families with support and education. The Registered Nurse maintains a wide array of medical care knowledge in order to care for a diverse group of patients. Additional Information About the Position for Qualified Candidates • $10,000 Sign-On Bonus • 80 hours of front-loaded Paid Time Off • Up to $3,000 Relocation bonus • $1.00 Certification pay • $1.00 BSN pay • Career Ladder Bonus eligible up to $5,000 Work Requirements: The PACU/SDS Hybrid nurse will be required to work a minimum of: One 10 hour shift at Cox South per pay period Take eight hours of call every six weeks at Cox South Work one holiday per year at Cox South Education ▪ Required: Graduate of an accredited nursing program ▪ Preferred: Bachelor's Degree in Nursing Experience ▪ Preferred: 1 year of SDS/PACU or critical care experience Skills ▪ Excellent verbal and written communication skills ▪ Demonstrate effective leadership abilities ▪ Exhibits valuable time management skills ▪ Strong critical thinking/problem solving skills ▪ Flexibility and ability to work in a multi-tasking environment Licensure/Certification/Registration ▪ Required: RN license active in the state of Missouri
    $60k-120k yearly est. 21d ago
  • National Account Director, Payer (United/Optum/Emisar)

    Revolution Medicines 4.6company rating

    Redwood City, CA jobs

    Revolution Medicines is a clinical-stage precision oncology company focused on developing novel targeted therapies to inhibit frontier targets in RAS-addicted cancers. The company's R&D pipeline comprises RAS(ON) Inhibitors designed to suppress diverse oncogenic variants of RAS proteins, and RAS Companion Inhibitors for use in combination treatment strategies. As a new member of the Revolution Medicines team, you will join other outstanding Revolutionaries in a tireless commitment to patients with cancers harboring mutations in the RAS signaling pathway. The Opportunity: Reporting directly to the Senior Director, Payer Account Team & Access Marketing, the National Account Director (NAD) is responsible for establishing and maintaining strategic relationships to secure optimal market access for our innovative oncology medicines with national payers, Pharmacy Benefits Managers (PBMs), and payer-driven clinical pathways. This person will lead engagement with the NAD will develop and execute account plans and strategies that drive rapid formulary placement, reimbursement, and support patient access while representing the company's interests with key decision-makers. In addition to securing positive policy decisions, the NAD will help to coordinate cross-functional workstreams to ensure products are included when appropriate in payer-driven clinical pathways, this is a field-based remote position, and the candidate can live anywhere in the United States. Key Responsibilities: Translates national, brand-level payer strategy to key accounts across National Payers/PBMs, Regional Payers/PBMs/IDNs, VA/DoD, and state Medicaid plans, and work with Market Access leadership to refine value story and messaging as needed. Leads and oversees account activities such as driving rapid payer coverage and payer clinical pathways inclusion post launch in close collaboration with Medical Affairs. Leads cross-functional team across Commercial Field to pro-actively identify and resolve payer policy and pathway issues. Negotiates with customers to enable favorable formulary positioning and net revenue profitability. Creates medium to long term strategic payer/PBM/pathway engagement plan spanning multiple product and indication launches, and focuses on engaging beyond traditional rebates with tactics such as facilitating executive exchanges. Champions voice of customer to internal stakeholders and Commercial leadership. Required Skills, Experience and Education: Bachelor's degree. Strong existing relationships with the UHC/Optum/Emisar organization and 10+ years in account management. Deep understanding of pharmacy benefit management, economic flows, and oral oncolytic trends within Medicare Part D, Commercial, Medicaid FFS and Managed Medicaid plans. Strong communication skills to educate and influence other Commercial stakeholders, including the executive leadership team, Access Marketing, and Strategic Pricing. Ability to clearly and efficiently communicate the value proposition of novel oncology therapies to customers. Excellent negotiation skills and pride in P&L and enterprise stewardship. Prior experience with pipeline products and product launches. Ability to partner effectively with Medical Affairs, Sales, and FRM teams. ~30-50% travel required to customer meetings, industry conferences, and RevMed's home office in Redwood City, CA. Preferred Skills: Advanced degree (MBA, Master's, PharmD, PhD). Existing relationships with key regional plans that are OptumRx clients. Comprehensive understanding of federal accounts and VA/DoD processes and procedures. Experience in GI oncology, PDAC and/or NSCLC, including oral targeted therapies. Successful coordination of leadership exchanges and strategic partnerships beyond traditional contracting and rebate agreements. Desire to continuously learn, develop, and stay abreast of the evolving healthcare landscape. Passion for establishing high-functioning, collaborative relationships with new and rapidly growing teams. Prior experience or demonstrated development interest in payer marketing. Prior people leadership experience and ability to build team as company grows. #J-18808-Ljbffr
    $112k-156k yearly est. 3d ago
  • Field Service technician Remote

    Step Up Recruiting 4.0company rating

    Atlanta, GA jobs

    100% Travel Very Technical person We are seeking a skilled and motivated Service Technician to join a growing team in the sheet metal machinery industry. This role is ideal for individuals who enjoy hands-on work, problem-solving, and providing exceptional technical support. You will work with advanced equipment used for bending, rolling, cutting, and forming metal, ensuring optimal performance and customer satisfaction. Candidates must have experience with Installing, troubleshooting, repairing, maintaining electrical, mechanical, hydraulic, and pneumatic systems as it applies to sheet metal fabrication equipment incompliance with all plant policies and procedures. Responsibilities: Install, troubleshoot, repair, and maintain electrical, mechanical, hydraulic, and pneumatic systems on sheet metal fabrication equipment. Provide effective technical assistance and warranty support for in-field equipment. Deliver phone-based technical support to customers via Help Desk. Perform preventive and predictive maintenance tasks. Read and interpret diagrams, schematics, operation manuals, and manufacturer specifications. Operate hand tools, power tools, precision-measuring devices, and electronic/electrical test instruments. Train customers during installation and ensure proper machine operation. Collaborate with team members to support organizational growth. Uphold core values of professionalism, adaptability, and teamwork. Requirements: Ability to travel frequently (domestic and occasional international). Must be able to lift 50 lbs and work in varied environments. Valid U.S. work authorization and driver's license. Ability to obtain a U.S. passport within 60 days. Strong troubleshooting skills across electrical, mechanical, hydraulic, and pneumatic systems. Comfortable reading schematics and technical documentation. Experience with machine installation and commissioning preferred. Excellent communication and customer service skills. Preferred Location: Candidates should live within approximately one hour of a major airport such as: Atlanta (ATL) Dallas/Fort Worth (DFW) or Houston (IAH) Chicago (ORD) Miami (MIA), Orlando (MCO), or Fort Lauderdale (FLL) Seattle (SEA) Salt Lake City (SLC) Detroit (DTW) Why Join Us? Work with cutting-edge technology in a dynamic industry. Opportunities for growth and professional development. Collaborative team environment that values innovation and sustainability.
    $51k-74k yearly est. 17d ago
  • Hybrid-Eligible GMP Reagent Manufacturing Supervisor

    Guardant Health 3.6company rating

    Redwood City, CA jobs

    A biotechnology firm based in California seeks a candidate for a supervisory role requiring excellent attention to detail and strong communication skills. Responsibilities include supervising personnel, maintaining lab inventory, and performing administrative duties. The ideal candidate should have at least 3 years of experience in supervising teams and GMP manufacturing with a focus on liquid handlers and reagent formulations. The position supports a hybrid work model to ensure work-life balance while advancing innovative science for patients. #J-18808-Ljbffr
    $65k-83k yearly est. 2d ago
  • Hybrid Provider Contracting Lead

    Health Care Service Corporation 4.1company rating

    Chicago, IL jobs

    A leading health care service organization in Chicago is seeking a Principal Network Management Consultant. The role involves provider recruitment, contracting, and negotiation, ensuring strategic coverage for various lines of business. Requires a Bachelor's or Master's degree combined with extensive experience in provider contracting. This hybrid role allows for 3 days in-office and 2 days remote, offering competitive compensation and a comprehensive benefits package. #J-18808-Ljbffr
    $86k-118k yearly est. 4d ago
  • TechOps Analyst - Hybrid IT Support & Automation

    Persona 4.3company rating

    San Francisco, CA jobs

    A leading technology company in San Francisco is seeking a TechOps Analyst who will provide essential support for IT operations. The ideal candidate should have 4-6+ years of experience and a strong passion for technology and problem-solving. They will assist employees with technical issues, manage onboarding processes, and contribute to improving internal efficiencies. This role offers a hybrid work model, with benefits including medical and wellness offerings. #J-18808-Ljbffr
    $42k-87k yearly est. 1d ago
  • Machine Learning Researcher / Engineer (Foundational Models)

    Pathway Genomics Corporation 3.7company rating

    Palo Alto, CA jobs

    About Pathway At Pathway we are shaking the foundations of artificial intelligence by introducing the world's first post-transformer model that adapts and thinks just like humans. Our breakthrough architecture outperforms Transformer and provides the enterprise with full visibility into how the model works. Combining the foundational model with the fastest data processing engine on the market, Pathway enables enterprises to move beyond incremental optimization and toward truly contextualized, experience-driven intelligence. We are trusted by organizations such as NATO, La Poste, and Formula 1 racing teams. Pathway is led by co-founder & CEO Zuzanna Stamirowska, a complexity scientist who created a team consisting of AI pioneers, including CTO Jan Chorowski who was the first person to apply Attention to speech and worked with Nobel laureate Geoff Hinton at Google Brain, as well as CSO Adrian Kosowski, a leading computer scientist and quantum physicist who obtained his PhD at the age of 20. The company is backed by leading investors and advisors, including Lukasz Kaiser, co-author of the Transformer (“the T” in ChatGPT) and a key researcher behind OpenAI's reasoning models. Pathway is headquartered in Palo Alto, California. The Opportunity This is an R&D position in attention-based models. We are currently searching for 1 or 2 R&D Engineers with a strong track record in machine learning models research. This is an extremely ambitious foundational project. There is a flexible GPU budget associated with this specific project, guaranteed to be in the 7-digit range minimum. You Will perform (distributed) model training. help improve/adapt model architectures based on experiment results. design new tasks and experiments. optionally: oversee activities of team members involved in data preparation. The results of your work will play a crucial role in the success of the project. Cover letter It's always a pleasure to say hi! If you could leave us 2-3 lines, we'd really appreciate that. You are expected to meet at least one of the following criteria: You have published at least one paper at NeurIPS, ICLR, or ICML - where you were the lead author or made significant conceptual & code contributions. You have significantly contributed to an LLM training effort which became newsworthy (topped a Huggingface benchmark, best in class model, etc.), preferably using multiple GPU's. You have spent at least 6 months working in a leading Machine Learning research center (e.g. at: Google Brain / Deepmind, Apple, Meta, Anthropic, Nvidia, MILA). You were an ICPC World Finalist, or an IOI, IMO, or IPhO medalist in High School. You Are A deep learning researcher, with a track record in Language Models and/or RL (candidates with a Vision or Robotics ML background are also welcome to apply). Interested in improving foundational architectures and creating new benchmarks. Experienced at hands-on experiments and model training (PyTorch, Jax, or Tensorflow). Have a good understanding of GPU architecture, memory design, and communication. Have a good understanding of graph algorithms. Have some familiarity with model monitoring, git, build systems, and CI/CD. Respectful of others Fluent in English Bonus Points Knowledge of approaches used in distributed training. Familiarity with Triton Successful track-record in algorithms & data science contests. Showing a code portfolio. Why You Should Apply Join an intellectually stimulating work environment. Be a pioneer: you get to work with a new type of "Live AI" challenges around long sequences and changing data. Be part of one of an early-stage AI startup that believes in impactful research and foundational changes. Type of contract: Full-time, permanent Preferable joining date: Immediate. The positions are open until filled - please apply immediately. Compensation: six-digit annual salary based on profile and location + Employee Stock Option Plan. Location: Remote work. Possibility to work or meet with other team members in one of our offices: Palo Alto, CA; Paris, France or Wroclaw, Poland. Candidates based anywhere in the EU, UK, United States, and Canada will be considered. If you meet our broad requirements but are missing some experience, don't hesitate to reach out to us. #J-18808-Ljbffr
    $121k-170k yearly est. 5d ago
  • EMR Informatics Specialist, Health Information Management, Days Hybrid

    Norton Healthcare 4.7company rating

    Louisville, KY jobs

    Responsibilities Design and develop electronic medical record keeping and documentation systems. Implement structures and algorithms to optimize the use, storage, and retrieval of medical information. Key Responsibilities: Assists with evaluation, design, testing, implementation, upgrades, support, and maintenance of the HIM system(s). Trains, supports and provides assistance to users; and, provides ongoing education and training when needed. Provides technical consultation to health information management, other departments, vendors, and information technology on HIM system(s) and processes. Manages tools such as procedure and information flowcharts, policies and procedures, instructional manuals, and forms in order to promote effective use of applications. Provides documentation and training for users when there is a system change or update. Special projects as directed. **This position has the opportunity to work from home. You may be asked to complete training at a Norton Healthcare facility or be able to come to a Norton Healthcare facility for business purposes. Employees in this role must reside in Kentucky or Indiana** Qualifications Required: With an Associates Degree: Three years in Health Information Management or Health Information Technology With a Bachelor's Degree: One year Health Information Management or Health Information Technology One of: RHIA or RHIT Desired: Bachelor Degree Registered Health Information Administrator Registered Health Information Technician Project Management Professional EPIC Certification OnBase Certification
    $26k-32k yearly est. 17h ago
  • Member & Recipient Services Clinician (Sun-Wed, Remote NC)

    Vaya Health 3.7company rating

    North Carolina jobs

    LOCATION: Remote - this is a home based, virtual position. This person must reside in North Carolina or within 40 miles of the NC border. Work Schedule: Sunday - Wednesday from 10am-9pm. Due to the nature of the Call Center and the Behavioral Health Crisis line, the job may require some holiday work throughout the year. GENERAL STATEMENT OF JOB This position is within the Member and Recipient Services Department at Vaya Health. The Member and Recipient Services Clinician is responsible for providing an array of functions to assist consumers in receiving clinically appropriate assessments and services. Telephone calls come to the unit via a 1-800 number from members, recipients, families, agencies, organizations, professionals and others within Vaya's catchment area. The Behavioral Health Crisis service line operates 24 hours per day, seven days per week, 365 days per year and the employee is subject to working holidays and holiday rotation as deemed necessary by the business. The primary purpose of the position is to provide telephone screening and triage for callers and families who are seeking mental health, substance abuse, or developmental disability services. The unit assesses the nature of the caller's situation, determines the urgency of the caller's need, and makes a referral to the most appropriate service available based on the caller's location and insurance plan. Duties include linking callers to needed services within clinically appropriate time frames, including telephonic clinical triage and referral which includes a determination of need for urgent or emergent services. In addition to providing clinical support the position will also directly handle any telephonic requests for services at times of heavy call volume. The employee works productively and efficiently with a wide variety of consumers, families, agencies, professionals, law enforcement and others in the community. Callers may be in distress or in emergency or crisis situations requiring speedy assessment and intervention. Some callers are at risk to harm themselves or others and this risk must be accurately assessed. The high volume of calls requires the employee to balance the need to do a careful and accurate telephone assessment of the consumer's need and situation, with the need to be efficient in the use of time to complete the screening and triage interaction. The employee develops and maintains the knowledge and skills necessary to accurately assess and refer consumers from all disability areas, and also maintains a good working knowledge of resources available throughout Vaya's entire catchment area. Note: This position requires access to and use of confidential healthcare information or protected health information (PHI) as described in laws addressing patient confidentiality, including, but not limited to, the federal HIPAA law, the Confidentiality of Alcohol and Substance Abuse Patient Records law, 42 CFR Part 2, and various state laws. As such, the individual filling this position shall be required to be trained regarding such laws and shall be required to observe those laws in his/her capacity as an employee of Vaya Health. The individual filling this position shall also sign a confidentiality statement as an employee of Vaya Health. ESSENTIAL JOB FUNCTIONS Handle telephonic requests for services, respond to member and recipient calls, and provide requested information: Member and Recipient Svcs Clinician perform clinical screening, triage and referral to callers needing services, answer and provide disposition to service request calls at times of heavy call volume, and handle crisis calls in the Member and Recipient Services Call Center. Member and Recipient Svcs Clinicians triage calls for urgency and facilitate access to crisis services when risk indicators are present. Where safety is at risk, the employee initiates immediate intervention via law enforcement or emergency medical assistance. Member and Recipient Svcs Clinicians will provide information and educate callers about the involuntary commitment process, as appropriate based on assessment of risk. The employee provides brief crisis interventions and/or support when indicated to facilitate the assessment process, encourages compliance, addresses safety issues, etc. Clinical functions are performed by the Member and Recipient Services Clinicians. Member & Recipient Svcs Clinician will inquire about the caller's needs, determine clinical urgency, review and confirm member and recipient eligibility, collect necessary demographic information, offer choice of available providers based upon the consumers request and service needs, and schedule appointments within established access time standards. The Member & Recipient Svcs Clinician will inform a Member Services Manager and/or appropriate Network Development staff of gaps and needs associated with trends that are detected within the services system for timely analysis and resolution. For information calls, this position will provide information about Vaya, the Vaya provider network, community resources, and about Medicaid services in the State of NC. Member & Recipient Svcs Clinician shall receive extensive training on customer services skills such as the use of appropriate tone, cadence, inflection, and choice of recovery oriented and/or person-centered wording. All Member and Recipient Services Representatives must adhere to NCMT Call Grading Rubric provided by NCDHHS. This position requires a high degree of communication skills and professionalism with various parties- members, recipients, providers, vendors, community organizations, legal guardians, and more. The Member and Recipient Svcs Clinician will complete warm transfers and linkages to a variety of different parties to assist the caller with correct linkage. Documentation in the electronic information system: The Member & Recipient Svcs Clinician completes call notes, forms, reports and other documentation as required. The Member and Recipient Services Clinician will complete required documentation at the time of call. This position requires a high degree of technical skills with utilization of multiple systems/logins throughout a phone call. Specialized projects and reviews: The Member & Recipient Svcs Clinician will assist in specialized Member Services Departmental projects as requested by the Member and Recipient Services Managers or Directors, and/or the Vice President of Member and Recipient Services. Other duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES A high level of diplomacy and discretion is required to effectively negotiate and resolve issues with minimal assistance. This will require exceptional interpersonal skills, highly effective communication ability, and the propensity to make prompt independent decisions based upon relevant facts. Problem solving, negotiation, arbitration and conflict resolution skills are essential to balance the needs of both internal and external customers. Mastery of utilization review principles to resume continuity of care and clinical evaluations as needed for appropriate provision of intensive, crisis services and other levels of care to ensure linkage to correct services; Knowledge of documentation and clinical protocols for utilization purposes. Knowledge of linage, authorization and level of care determinations, assisting providers with creative problem solving to suggest alternative approaches to care. Clinical knowledge of managed systems of mental health and substance abuse. Knowledge of managed behavioral care practices. Ability to collaborate with providers and other agencies. Clinical knowledge of mental health and substance abuse treatment as a basis for clinical triage and referral decisions Comprehensive knowledge of resources and the ability to use a personal workstation. Knowledge of databases and data entry is essential. A degree alone does not prepare an applicant for this position. Experience providing mental health, substance abuse, or intellectual/ developmental disabilities services are essential. This employee should have knowledge of individual and group dynamics, and will learn de-escalation of telephonic situations, and a thorough knowledge risk indicators. Considerable knowledge of governmental and private organizations and resources in the community is beneficial. Considerable knowledge of the laws, regulations, and policies that govern MCO operations is beneficial. Skill in establishing rapport with staff/consumers in discussing their issues in a sensitive, supportive and nonjudgmental way is necessary. Ability to establish and maintain effective working relationships with community members and provider agency staff is necessary. Other skills or abilities require are as follows: Knowledge of behavioral health principles, techniques, and practices, and their applications to complex treatment and service provision. Considerable knowledge of person-centered and recovery philosophies. Familiarity with mental health, developmental disability and substance abuse disorders. The ability to remain professionally responsive in an ethical and sensitive manner to individual's needs throughout the course of the work day/shift. The ability to work responsibility and effectively with others for a timely resolution of the caller's needs. The ability to interact professionally and effectively with persons who are upset and who disagree. Knowledge of the laws, regulations, and policies which govern human services and utilization management. The ability to express ideas clearly and concisely orally and in writing, and to plan and execute work effectively and efficiently. The ability to utilize complex telephone and computer systems, and to read and document information electronically. EDUCATION & EXPERIENCE REQUIREMENTS Master's degree in a Human Services field (such as Psychology, Social Work, etc.) and at least two (2) years of post-degree-progressive experience providing services in the population served OR graduation from a State accredited school of nursing and two years of experience in psychiatric nursing which provides the knowledge, skills, and abilities needed to perform the work; or an equivalent combination of education and experience. Must possess a current and valid professional license or certificate in North Carolina; or possess a current and valid license or certificate from another state or be certified by the national accrediting body appropriate to their profession. (URAC HCC 5) Experience in the public mental health field and a thorough understanding of the services available in the catchment area is highly desired due to the complexity of the work of the organization. Prior experience in a Call Center environment in Behavioral Healthcare would be valuable for this employee. A degree alone does not prepare an applicant for this position. Experience providing mental health or substance abuse services are essential. No experience can be substituted for the formal degree. Licensure/Certification Required: Must possess a current, active, unrestricted professional license or certification from North Carolina in a Human Services field (such as Psychology, Social Work, Counseling, Marriage and Family Therapy, Addictions, etc.). Acceptable licenses include Licensed Clinical Social Worker (LCSW), Licensed Clinical Mental Health Counselor (LCMHC), Licensed Clinical Addictions Specialist (LCAS), Doctor of Psychology (Psy. D.), PhD. Psychologist, Licensed Marriage and Family Therapist (LMFT) or Licensed Psychological Associate (LPA). For RN candidates, the employee must have a current, active, unrestricted professional license to practice as a registered Nurse in North Carolina by the NC Board of Nursing. PHYSICAL REQUIREMENTS Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading. Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers. Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time. RESIDENCY REQUIREMENT: The person in this position is required to reside in North Carolina or within 40 miles of the North Carolina border. SALARY: Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation. DEADLINE FOR APPLICATION: Open Until Filled APPLY: Vaya Health accepts online applications in our Career Center, please visit ****************************************** Vaya Health is an equal opportunity employer. WORK SCHEDULE: Sunday -Wednesday from 10am-9pm. Due to the nature of the Call Center and the Behavioral Health Crisis line, the job may require some holiday work throughout the year.
    $25k-31k yearly est. 5d ago
  • Senior Director, Statistical Programming - Hybrid Leader

    Alkermes 4.9company rating

    Waltham, MA jobs

    A leading biopharmaceutical company is seeking a Senior Director, Statistical Programming, to oversee all statistical programming activities. This role involves leading a team to achieve regulatory and business objectives, ensuring high-quality deliverables, and managing strategic planning. The ideal candidate will possess a strong background in statistical programming, with extensive experience in leadership and project management. The position offers a competitive salary and a hybrid working model based in Waltham, MA. #J-18808-Ljbffr
    $126k-184k yearly est. 4d ago
  • Director Digital Engineering, Hybrid, Technology & Digital, FT, 8A - 4:30P

    Baptist Health 4.8company rating

    Coral Gables, FL jobs

    Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in. Description: The Director Digital Engineering is a technical leader responsible for directing web and application engineering activities in support of the digital transformation at BHSF. This is a hands‑on role, for a leader prepared to engage with a team in solving challenging problems using state-of-the-art technology. Estimated salary range for this position is $193964.45 - $252153.79 / year depending on experience. Qualifications: Degrees: Bachelors. Additional Qualifications: Master's degree in computer science or related field preferred. Leadership of digital engineering teams. Experience with AI, Agentic AI is a plus. Experience in Healthcare IT strongly preferred. Minimum 12 years of experience in IT management, leading cross functional teams. Solid understanding of Architectural Design Patterns and Domain Driven Design. Considerable experience implementing and using lean/agile development practices. Strong software engineering and software architecture skills. Experience with Cloud Based Solutions/Technologies (AWS, Google, Azure). Implementation of modern domain driven design patterns, including micro‑services and containers, disposable, reactive, stateless and distributed patterns. Experience with open‑source technologies including, but not limited to, NodeJS, React, Python, Flutter, MySQL, SQL Server, Oracle and DynamoDB database(s). Strong hands‑on experience with performance and scalability management of Kubernetes Containers, ECS, Fargate, Lambda, Kafka, SpringBoot, Java and Python based applications. Expert level knowledge in Problem identification and triaging of complex multi‑tier systems through the use of Profilers, APM solutions and other custom solutions. Strong mentorship, relationship management, project management, problem solving and change management skills. Minimum Required Experience: 10 Years EOE, including disability/vets #J-18808-Ljbffr
    $194k-252.2k yearly 4d ago
  • Locum Remote Radiologist Needed

    All Star Healthcare Solutions 3.8company rating

    Durham, NC jobs

    All Star Healthcare Solutions is seeking a Radiologist for remote day shift coverage, in North Carolina. Some details include: Coverage is needed 8a-5p, M-F Can offer multiple weeks each month Reads may be outpatient, inpatient and ED-based Modalities needed include MR, CT, US, plain films, etc&hellip Volume range: 115-120 studies per shift ( 15 per hour), across a range of modalities When can you start and what availability can you offer? All Star Healthcare Solutions benefits: Malpractice coverage Paid and coordinated travel services Competitive pay Full-service agency 24/7 professional and reliable service Dedicated, specialty-specific consultants Member of NALTO
    $245k-464k yearly est. 4d ago
  • Remote CAD Drafting Supervisor: Substations & Power

    Leidos 4.7company rating

    Bethesda, MD jobs

    A leading technology company is seeking a CAD Drafting Supervisor in Bethesda, Maryland. The role involves supervising a team of CAD technicians and ensuring the production of accurate drawing packages for utility power delivery projects. Candidates should have experience in AutoCAD and MicroStation, strong leadership abilities, and at least 5 years of relevant experience. Competitive salary and opportunities for professional growth are provided. #J-18808-Ljbffr
    $72k-95k yearly est. 5d ago
  • Senior Revenue Integrity Pharmacy Analyst, Revenue Integrity/Coding Administration, Days, Fully Remote

    Norton Healthcare 4.7company rating

    Louisville, KY jobs

    Responsibilities The Sr. Revenue Integrity Pharmacy Analyst is responsible for expert review of pharmacy related charge audits, denials, quarterly HCPCS updates, and value analysis. They will review and analyze pharmacy claims, collaborating with pharmacy IS, Billing and Managed Care to ensure compliance with billing regulations while maximizing reimbursement. Additionally they provide support and education to Pharmacy and Revenue Cycle teams on coding and documentation requirements. Strong attention to detail with extensive knowledge in Pharmacy billing, coding, payor policies, federal regulations and reimbursement methodologies are essential for this role. **This position offers a fully remote work opportunity. Employees in this role must reside in one of the following states to be considered for fully remote positions: Kentucky, Indiana, Missouri, Ohio, Tennessee, Alabama, Virginia, Mississippi, North Carolina, South Carolina** Qualifications Required: Three years of experience in healthcare revenue cycle, clinic operations or pharmacy technician One of: CCA or CCS or CIC-ICD or COC or CPC or RHIA or RHIT Desired: Certified Coding Associate OR Certified Coding Specialist OR Certified Professional Coder OR Registered Health Information Administrator OR Registered Health Information Technician OR Certified Outpatient Coding OR Certified Inpatient Coder ICD-10
    $40k-55k yearly est. 17h ago
  • Senior Counsel - Healthcare IT and AI Technology Contracts

    Akron Children's Hospital 4.8company rating

    Akron, OH jobs

    Full-Time, 40 hours/week Monday - Friday 8 am - 5 pm Onsite The Senior Associate Counsel provides legal support for hospital information technology operations, including comprehensive legal and strategic guidance on the procurement, deployment, and governance of information technology systems (ISD) and artificial intelligence. This position reports to the Vice President, Senior Associate Counsel with a reporting matrix to the Chief Information Officer. Responsibilities: Advise hospital leadership and procurement teams on the legal implications of acquiring new technologies, such as electronic health records (EHR), telemedicine platforms, cybersecurity tools, and medical devices and the implementation of artificial intelligence tools. Draft, review, and negotiate a broad array of information technology contracts-such as software-as-a-service (SaaS) agreements, cloud hosting terms, data processing addenda, and business associate agreements. Identify and address legal risks in vendor offerings and technology solutions. Advise hospital leadership on legal considerations surrounding digital transformation initiatives, innovation adoption, and strategic partnerships with technology providers. Collaborate with hospital IT and security teams to develop policies and protocols for safeguarding patient data and critical systems. Advise on incident response plans, breach notification procedures, and risk mitigation strategies. Stay abreast of emerging threats and evolving best practices. Provide legal support for hospital-wide policies on technology use, social media, device management, remote work, mobile access to sensitive information, and enterprise risk for information technology. Ensure policies reflect current legal requirements and operational needs. Support the hospital in managing disputes or litigation related to technology vendors, data breaches, intellectual property claims, and other technology-related matters. Coordinate with litigation counsel as needed. Education and Training: Provide ongoing education to staff and leadership on legal implications of technology adoption, emerging regulatory requirements, and evolving risks in the health technology landscape. Identify and assess legal, operational, and compliance risks in IT contract. Other duties as assigned. Other information: Technical Expertise Openness to learning and keeping pace with rapid changes in both healthcare delivery and technological innovation. Aptitude for working effectively with clinicians, IT professionals, administrators, vendors, and regulators. Capacity to guide organizational leadership through complex legal and strategic decisions regarding technology investments. Resourcefulness and creativity in navigating novel legal challenges emerging from digital health transformation. Education and Experience Education: Juris Doctor (JD) degree from an accredited law school; Ohio bar admission or ability to obtain admission prior to start date. Experience: Minimum of 5 years of legal practice advising in healthcare Information technology contracts is required. Technical Knowledge: Familiarity with healthcare IT systems, data privacy and security laws, and emerging technologies (such as artificial intelligence, cloud computing, and IoT). Skills: Strong contract negotiation, drafting, and analytical skills. Excellent verbal and written communication abilities. Competency in risk assessment and strategic thinking. Demonstrated integrity, discretion, and ability to work collaboratively with multidisciplinary teams. Full Time FTE: 1.000000 Status: Onsite
    $97k-148k yearly est. 17d ago
  • Remote Senior Product Marketing Manager, B2B HealthTech

    Virta Health Corp 4.5company rating

    San Francisco, CA jobs

    A healthcare technology company is seeking a Senior Product Marketing Manager to drive market differentiation and growth. This role involves executing go-to-market strategies, enhancing product messaging, and enabling sales teams for optimal performance. The ideal candidate has over 8 years in product marketing, especially within healthcare or B2B SaaS. A strong narrative and cross-functional collaboration with teams is essential. Compensation ranges from $144,000 to $175,000 annually, reflecting experience and qualifications. #J-18808-Ljbffr
    $144k-175k yearly 3d ago
  • Locum Remote Overnight Radiology Coverage needed

    All Star Healthcare Solutions 3.8company rating

    Libertyville, IL jobs

    All Star Healthcare Solutions is seeking a Radiologist for Remote Overnight Locum coverage in Illinois. Some details include: Hours are 12a-7a Predominantly CT studies 20 CT's per night on average Occasional US, plain film, or random MR as may be needed Multiple weeks offered each month, ongoing When can you start and what availability can you offer? All Star Healthcare Solutions benefits: Competitive pay; Malpractice coverage; Paid and coordinated travel services; Full-service agency; 24/7 professional and reliable service; Dedicated, specialty-specific consultants; Member of NALTO
    $66k-92k yearly est. 4d ago

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