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  • Customer Care Advisor

    Goodleap 4.6company rating

    Remote work force advisor job

    About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Customer Care Advisor is responsible for initiating the sales process, building and managing prospect lists and generating qualified leads that will be passed on to designated sales staff for follow-up.Essential Job Duties & Responsibilities: Representing GoodLeap as a subject matter expert during a series of calls to customers Provide exceptional customer service and support by utilizing strong verbal and written communication skills. Offer additional GoodLeap products to customers that may benefit from GoodLeap's other services Update GoodLeap systems to ensure each interaction with a customer is well documented Handle issues with diplomacy to ensure that every customer is happy with their experience with GoodLeap Escalate issues to management when necessary and ensure customer concerns are explained effectively and clearly. Complete other tasks as deemed appropriate by manager. Required Skills, Knowledge & Abilities: 3+ years of customer service and/or sales experience Previous solar customer service or sales experience highly desired Excellent interpersonal, verbal, and written communication skills Demonstrates ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory fashion Embraces change and is flexible to the needs of the business and team Ability to accept and apply coaching and feedback from leadership. Proven track record of reliability and a strong work ethic is a must. Compensation: $22/hr. Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
    $22 hourly Auto-Apply 9d ago
  • Online Travel Reservations Advisor | Work From Anywhere

    Destination Knot

    Remote work force advisor job

    🚀 Ready to turn your passion for travel into an exciting career? Join our team as an Online Travel Reservations Advisor! 💻 Remote | Flexible Hours | Uncapped EarningsAre you the go-to person for planning vacations? Do you love helping others book unforgettable getaways? If so, this opportunity is perfect for you! We're looking for motivated individuals to join our growing team and help clients plan dream vacations, business trips, and bucket-list adventures. ✨ What You'll Do:✅ Assist clients in booking flights, hotels, cruises, rental cars, and more✅ Provide expert recommendations based on clients' preferences & budgets✅ Stay up to date with exclusive deals, promotions, and travel trends✅ Work with top travel vendors, including resorts, airlines, and tour operators✅ Deliver exceptional customer service before, during, and after travel✅ Customize travel itineraries to create unforgettable experiences 🔥 Why Join Us?🌍 Work from Anywhere - Enjoy the flexibility of a fully remote position⏳ Set Your Own Schedule - Full-time, part-time, or side hustle-it's up to you!🎓 Training & Certification Provided - No experience? No problem!🏝️ Exclusive Travel Perks - Discounts on personal travel and industry incentives🤝 Supportive Team Environment - We're here to help you succeed! 📌 Requirements:✔️ Must be 18+ and authorized to work in the U.S. or select international locations✔️ Passion for travel and helping others plan amazing trips✔️ Strong communication & customer service skills✔️ Self-motivated with a desire to grow in the travel industry✔️ Basic computer & internet skills (no prior travel agent experience required!) 🚀 Apply Today & Start Your Travel Career!No prior experience is needed-we provide all the training and tools you need to thrive! Whether you're looking for a full-time career, a side income, or a way to fund your own travels, this is an opportunity you don't want to miss. 📩 Apply now and let's get you started on this exciting journey!In order to qualify for this business opportunity, you must be based and authorized to work in either the United States, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, France, Germany, Grenada, Italy, Jamaica, Mexico, Netherlands, New Zealand, Panama, Peru, Saint Kitts & Nevis, Saint Lucia, Spain, or Trinidad and Tobago.
    $24k-53k yearly est. Auto-Apply 25d ago
  • Customer Success Advisor

    Perfectserve 4.2company rating

    Remote work force advisor job

    What is PerfectServe? PerfectServe offers best in KLAS assets in three categories: clinical communications, scheduling, and patient engagement solutions. PerfectServe is featured on this year's Inc 5000 list, which profiles the fastest-growing private companies in America. We have seen an 88% growth rate over the past three years and need strong team members to help us continue to grow! PerfectServe's mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting; advancing patient care and clinical workflows. By joining PerfectServe, you will have the unique opportunity to come alongside us as we further our vision of putting all of these solutions together to provide optimal patient outcomes and faster patient care interventions. By improving speed to care and cross-continuum communication, we save lives, reduce length of stay, minimize re-admissions, and bring joy back to caregivers. We have an incredible portfolio of customers, with new ones recognizing the value of our solutions and joining the PerfectServe family every day. Position Overview The Customer Success Advisor (CSA) manages a portfolio of customers and is responsible for supporting the customer's day-to-day relationship and driving system utilization, adoption, and high levels of satisfaction among the users. The CSA will be responsible for collaborating with the customer and internal teams to ensure that the customer is maximizing the value of their PerfectServe investment. They will proactively identify process improvement opportunities, take ownership of and resolve escalated issues, lead optimization initiatives, and run point on any retention efforts. Responsibilities Serve as the voice of the customer and an advocate for end users in the PerfectServe organization. Build trusting relationships and provide day-to-day support to customers, e.g., executive sponsors, department/service line directors, and key strategic practices. Ensure that the customer is maximizing the value of their PerfectServe investment. Collaborate with customers to identify and drive process improvement initiatives. Identify, develop, and share best practices that enable PerfectServe clients to achieve their business goals and objectives by fully leveraging the applications they license. Develop and maintain product expertise; drive high levels of end-user satisfaction. Provide proactive oversight of system utilization, adoption, and service request data to identify, resolve, and prevent issues to ensure client satisfaction and retention. Own and resolve escalated service issues. Understand how clinical workflows and how Clinical Collaboration can be applied to improve them. Collaborate with Account Executives and Technical Leads to establish and execute customer account plans. Lead client retention and save programs, where appropriate. Ensure successful coordination of all client service activities. Collaborate with other departments within PerfectServe to deliver the best possible solutions to meet client needs. Be available to travel to client sites to support training, utilization/adoption, and optimization initiatives. Success Factors Product expertise and the ability to apply Clinical Collaboration to solve customer problems Ability to juggle multiple tasks in high-pressure situations Ability to establish and maintain relationships Ability to drive process change Have excellent written and spoken communication skills Have excellent critical thinking skills Have excellent documentation skills Have exceptional customer service skills Strong work ethic Essential Qualifications 4-6 years of work experience in Customer Success, Account Management, or Professional Services 2+ years of experience in supporting SaaS products or healthcare software Clinical workflow experience is preferred Excellent verbal and written communication skills Available to travel up to 25% Why Join PerfectServe? At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You'll work with a dedicated and mission-driven team in an environment that values growth, transparency, and innovation. **Please do not use AI tools to generate your application materials. We value authentic, personal communication and want to understand your unique voice and perspective.** We offer a pay range of $60K-70K USD base plus incentives tailored to your background, strengths, and potential to grow within the team. The pay range listed for this role reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. compensation will be determined by a combination of factors, including the candidate's experience, skills, and the specific team or product area they support. We regularly review compensation across the company to ensure fairness and consistency. If you are a current employee and have questions about how your compensation aligns with our ranges, we encourage you to speak with your manager or People Operations. Benefits: Remote first work environment Health, Dental, Vision, Life and Disability Insurance options available day one. 401K - with match and immediately vested. 17 company holidays, 2 floating holidays plus competitive paid time off policy Internal Advancement Opportunities PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe's cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.
    $60k-70k yearly Auto-Apply 10d ago
  • Mobile & Remote Experience Service Advisor

    Cavalier Ford Lincoln

    Remote work force advisor job

    The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford & Lincoln dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave 401(K) Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford dealership is a plus Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $41k-77k yearly est. Auto-Apply 18d ago
  • Mobile & Remote Experience Service Advisor

    Cavalier Ford Greenbrier 3.7company rating

    Remote work force advisor job

    The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford & Lincoln dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health Insurance * PTO & Sick Leave * 401(K) Service Advisor Responsibilities: * Greet customers promptly * Obtain customer and vehicle information * Clearly report all vehicle symptoms as described by the customer * Determine and recommend maintenance base on age, mileage and history of vehicle * Prepare a complete and accurate estimate of cost for labor and parts * Establish follow up time * Monitor the progress of each vehicle throughout the day, and update customers frequently * Verify that the final invoice reconciles with the work performed on the repair order * Explain all completed work and charges to customers Service Advisor Requirements: * Previous experience at a Ford dealership is a plus * Ability to identify the problem quickly * Knowledge of automobiles * Proven record of achieving exceptional customer satisfaction * Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and professional integrity * Computer skills and willingness to learn new programs * Ability to learn new technology and repair and service procedures and specifications * Minimum of 1 year in service department * Ability to lift 50 pounds and work on your feet for extended periods of time * Ability to work in a fast-paced environment * Basic computer skills * Positive, friendly attitude * High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $46k-65k yearly est. 17d ago
  • Antwerpen Nissan Clarksville Service Advisor

    Antwerpen Auton Group

    Work force advisor job in Columbia, MD

    Description of the role: We are looking for a highly motivated and customer-focused individual to join our team as a Service Advisor at Antwerpen Clarksville Autopark in Clarksville, MD. Responsibilities: * Interact with customers to determine their auto service needs * Provide accurate estimates and recommendations for vehicle repairs * Schedule service appointments and communicate updates to customers Requirements: * Prior experience in customer service, automotive industry preferred * Excellent communication and interpersonal skills * Ability to multitask and work in a fast-paced environment Benefits: * Competitive salary range of $75,000.00 - $150,000.00 per year * Bi-weekly pay schedule * Opportunities for career growth and development About the Company: Antwerpen Clarksville Autopark is a reputable automotive dealership dedicated to providing exceptional customer service and quality vehicles to the Clarksville, MD community.
    $75k-150k yearly 10d ago
  • Servicing Travel Advisor III - Chase Travel (Remote - Florida)

    JPMC

    Remote work force advisor job

    You are passionate about the travel industry, enjoy problem-solving, and share our common goal: to help our customers plan and book travel with ease. Join Chase Travel and help us build the future of travel while taking your career to new heights! As a Travel Advisor in Chase Travel (CTJ), you will support both internal and external customers with questions related to travel reservations and more complex situations. Demonstrating problem-solving skills and functioning as a service specialist, you will take the necessary steps to recognize, research, and resolve issues through diagnosis and discussion of a particular problem with a focus on delivering service excellence. You will proactively work with external providers to negotiate an appropriate resolution and to minimize costs in a timely manner, while ensuring a seamless customer experience. Job responsibilities Respond to customer inquiries related to travel arrangements and resolve issues by focusing on short-term and long-term fixes by being the company and customer advocate and focusing on root-cause resolution tactics Collaborate with internal teams to troubleshoot, learn, and deliver timely resolutions holding a high regard for accuracy Maintain a knowledge of all client programs, products, and procedures and support various on-line booking tools and knowledge of multiple websites Effectively negotiate with vendors and external customers to reach an acceptable resolution for all parties including issues with loyalty points, redemptions, program exceptions, waiving of fees, etc. Maintain high levels of call quality based on outlined criteria; maintain appropriate level of confidentiality regarding information shared and observed. Keep immediate supervisor fully informed of all issues or unusual matters of significance and take prompt corrective action where necessary or provide suggestions for alternative courses of action Assist other Travel Advisors with questions on a real-time basis related to traveler policies and different booking applications, coaching Advisors on best practices to service all customers; monitor and manage agent errors, escalations, and customer exceptions, and update the information in a database used for tracking purposes Provide a professional level of energy and enthusiasm as well as favorable working relationships when partnering with internal and external customers and all departments to result in increased quality and customer service levels Required qualifications, capabilities, and skills High School Diploma or equivalent Two or more years of experience in the travel industry to include intermediate to advanced knowledge/proficiency of the Global Distribution System (GDS) and/or other technology platforms including self-booking tools Demonstrate effective communication and interpersonal skills to effectively manage internal and external customer issues Working knowledge of appropriate Microsoft Office programs such as Excel, Word, and Outlook; quick study of technical concepts Excellent time management and multi-tasking ability to include advanced knowledge/proficiency using multiple screens in an online environment Ability to work independently, yet also function as a team member Shift / Schedule information Work schedules will vary. You must be willing to work schedules during our operating hours, which include evenings and weekends. Specific information will be provided by the Recruiter. This position requires that you attend the training as scheduled. The training hours may not coincide with your regularly scheduled hours. Additional Information While this will be a remote / work from home position, there may be occasional business need to attend in-person business meetings, trainings, etc. which would be conducted in the city and state of this job posting.
    $37k-64k yearly est. Auto-Apply 60d+ ago
  • Customer Relations Advisor | Remote Position

    Camden 4.6company rating

    Remote work force advisor job

    Remote Positions Available in All Camden Markets: Washington D.C., Raleigh, Charlotte, Atlanta, Nashville, Orlando, Tampa, SE Florida, Houston, Austin, Dallas, Denver, LA/Orange County, San Diego, and Phoenix. Are you customer focused, have a passion for people, and like to have fun? Camden's Customer Relations Advisors are responsible for assisting current and potential residents at Camden communities across the country. They help provide Living Excellence by responding to requests for leasing information, service requests, and any other community related questions. Our advisors have excellent communication skills, think outside of the box, and have the ability to create connections and lasting impressions. They are experts in customer service who are able to understand and anticipate our customers' needs to create exceptional experience. Essential Functions: Assist potential residents with detailed leasing information for Camden Communities nationwide, including creating quotes and scheduling leasing appointments Showcase the value of the community features as they relate to the customers' needs Assist current residents with requests for maintenance, courtesy officers, and other community related questions and issues Accurately capture resident and prospect information for communication and record keeping Ensure excellent customer relations by responding to requests by phone, email, and chat in a timely manner and maintaining a customer focused attitude at all times Escalate issues through the appropriate channels when necessary Use problem solving skills and best judgment to handle unpredictable situations as they arise Consistently meet all performance standards including schedule adherence, average handling time, and call quality Take an active role in ensuring the department goals and objectives are being met or exceeded The expectation is that 95% of your time will be spent taking calls on a defined schedule, with 5% devoted to training and reporting Will assist in other projects and activities as needed Requirements: Bachelor's degree preferred Experience in a customer related field required, experience in the multi-family industry or a contact center environment preferred Must have a customer focused attitude and creative problem solving skills to handle difficult situations and ensure a high level of customer satisfaction Ability to multi-task, take initiative and work effectively in a fast paced environment Excellent documentation and written and verbal communication skills Proficiency in Microsoft Office Suite including Word, Excel & Outlook Flexibility to work various shifts including nights, weekends, holidays, and overtime as required In the event of an emergency situation, you may be required to work remotely and as such should have internet access Bilingual (English/Spanish) a plus Ability to sit for extended periods of time And here's the fine print HR wants you to know Job is intermittently sedentary but requires mobility (i.e., climb stairs) Will use some repetitive motion of hand-wrist in using computer and writing Works in a typical office setting Emotional stability and personal maturity are important attributes in this position Must handle stressful, urgent, novel and diverse work situations on a daily basis May require long hours and odd schedules (including weekends) Position requires periodic travel by automobile to handle work-related activities May require airline travel, out-of-town and /or overnight trips Attendance and punctuality is essential for success in this position Hazards can be minimized with proper lifting techniques, SDS, general safety training, and wearing appropriate PPE Contact your HR team for the position's Physical Demands Analysis This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations. Compensation The pay range for this role is $20 to $29 per hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. A candidate's position within the salary range may be based on several factors including, but not limited to relevant education, qualifications, certifications, relevant experience, skills, geographic location, shift, and travel requirements. Other compensation for non-manager roles includes eligibility for discretionary annual bonus based on individual and company performance in addition to hourly rate or annual salary. Business Support Center Analysts and Customer Relations Advisors are also eligible for a discretionary quarterly bonus based on individual and company performance. Other compensation for manager roles includes eligibility for discretionary annual bonus and restricted share award based on individual and company performance in addition to annual salary. Benefits Camden offers a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k) and employee share purchase plan. Eligibility for benefits varies by full-time, part-time, or temporary status. To learn more about our awesome Benefits, for which you are eligible, visit Camden Benefits.
    $20-29 hourly Auto-Apply 60d+ ago
  • Service Advisor - Fitzgerald Gaithersburg Hyundai Subaru

    Fitzgerald Auto Mall 4.2company rating

    Work force advisor job in Gaithersburg, MD

    Hiring Immediately, Service Advisor. Excellent compensation and benefits. Fitzgerald Auto Mall is currently looking to hire an Automotive Service Advisor! Sales Performance and Strong Customer Satisfaction Track Record is a must! We offer salary, monthly commission, as well as multiple incentive programs. Clean, organized and structured work environment. High Volume service department with a lot of opportunity. REQUIREMENTS Previous automotive service advisor experience is REQUIRED. Reynolds and Reynolds experience is a plus. Qualified applicants will have a track record of high performance, history of strong customer satisfaction scores, and demonstrate ability to be trained on OEM process and procedure. We are looking for candidates with integrity, a positive attitude, passion to succeed, and a willingness to learn. BENEFITS - Fitzgerald Auto Mall offers a strong compensation package which includes: Competitive salaries, commission, and bonus programs based on experience. EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY! Family friendly atmosphere and flexible schedule. Large client base, shop is full daily. Benefits available - Health, Dental, Vison, Paid Time Off Employer paid Life and Disability Insurance Top technicians and equipment to support you RESPONSIBILITIES Writing repair orders for both customer pay and warranty repairs. Secure agreement from clients prior to all repairs. Clearly explain the requested service on every car. Thoroughly estimate the time and cost of every repair. Advise clients on the proper care for their vehicle, including maintenance. Monitor the progress of client vehicles throughout the day and update clients on status. Greet customers in a timely manner. Schedule service appointments. Test drives vehicles when required. Verify all final invoices and reconcile work performed and charges. Fitzgerald Auto Mall is an EEO employer. Salary Description $50,000 to $125,000 / year
    $50k-125k yearly 60d+ ago
  • Eligibility Specialist

    Point C

    Remote work force advisor job

    Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs. Our commitment and partnership means thinking beyond the typical solutions in the market - to do more for clients - and take them beyond the standard “Point A to Point B.” We have researched the most effective cost containment strategies and are driving down the cost of plans with innovative solutions such as, network and payment integrity, pharmacy benefits and care management. There are many companies with a mission. We are a mission with a company. Point C is looking for a detail-oriented and reliable Eligibility Specialist to join our team. This individual will play a key role in managing and maintaining accurate eligibility and enrollment records for members of health and welfare benefit plans administered by our organization. The Eligibility Specialist will ensure timely and accurate updates to eligibility systems, respond to client and member inquiries, and support compliance with plan rules, regulatory guidelines, and client-specific requirements. Primary Responsibilities: Process eligibility data including new enrollments, changes, terminations, COBRA events, and dependent verifications. Review and reconcile eligibility files from employers, unions, and payroll systems. Ensure data integrity by validating input and resolving discrepancies with internal systems and external partners. Maintain confidentiality and security of personal and health information in accordance with HIPAA regulations. Respond to eligibility-related inquiries from plan participants, client HR teams, and insurance carriers via phone, email, or secure messaging. Support monthly and quarterly audits of eligibility data and resolve identified discrepancies. Coordinate with IT and system vendors to address EDI transmission or interface issues (e.g., FTP transfers, 834 files). Prepare reports and summaries for internal departments and clients as needed. Assist with open enrollment, special enrollment periods, and other eligibility-related projects. Stay up to date on plan changes, legal updates, and industry standards related to benefits eligibility. Qualifications: High school diploma or GED required; Associate's or Bachelor's degree preferred. 1-3 years of experience in benefits administration, eligibility processing, or a related healthcare or insurance environment. Experience in a third-party administrator (TPA) setting is highly desirable. Proficient in Microsoft Office Suite (Excel, Outlook, Word). Familiarity with eligibility systems and EDI file formats preferred. Excellent attention to detail, accuracy, and documentation. Strong organizational and time-management skills. Effective written and verbal communication skills. Ability to work independently and collaboratively in a team setting. Working knowledge of HIPAA and ERISA is a plus. Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role. Pay Transparency$40,000-$42,000 USDBenefits: Comprehensive medical, dental, vision, and life insurance coverage 401(k) retirement plan with employer match Health Savings Account (HSA) & Flexible Spending Accounts (FSAs) Paid time off (PTO) and disability leave Employee Assistance Program (EAP) Equal Employment Opportunity: At Point C Health, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Point C Health is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
    $40k-42k yearly Auto-Apply 15d ago
  • Service Advisor

    Jim Coleman Cadillac 3.7company rating

    Work force advisor job in Bethesda, MD

    Job Description Jim Coleman Cadillac is hiring a Service Advisor! Jim Coleman Automotive is a 3rd generation family-owned dealership. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. We are a local leader in automotive retail, looking to add qualified professionals to our team. Jim Coleman Automotive is a company that offers great team environment, great benefits and ongoing training and support for its employees. If you have the motivation to join a luxury sales environment and hit our high standards - we'd like to meet with you! We provide opportunity for growth and advancement. We are looking for an enthusiastic and highly motivated service writer to provide advice and assistance to customers throughout the service experience. You will be responsible for a variety of duties that pertain to creating a cultivating environment for our team and a beyond fantastic experience for the client. We are looking for an ambitious person that is interested in developing lasting relationships with customers and cultivating a strong team environment. You will have the opportunity to work at a state-of-the-art facility with a great work environment in Bethesda, Maryland. Responsibilities Provide timely updates Assist customer with needs/requests Greeting customers at the service lane Consulting with technicians regarding necessary repairs and possible alternatives to expensive repairs. Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up. Requirements Proven experience as service advisor to maximize profit Tech savvy with working knowledge of computer systems and databases Able to balance a customer-oriented and a results-driven approach Patient and comfortable dealing with customers Professionalism and outgoing personality Excellent communication and interpersonal skills Outstanding organizational and multi-tasking abilities Willing to learn and take direction Applicants have rights under Federal Employment Laws Family & Medical Leave Act (FMLA): ********************************************* Equal Employment Opportunity (EEO): ***************************************************************************** Employee Polygraph Protection Act (EPPA):*****************************************************************
    $48k-84k yearly est. 1d ago
  • Hyundai Service Advisor

    Antwerpen Clarksville Autopark

    Work force advisor job in Columbia, MD

    AUTOMOTIVE SERVICE ADVISOR - Hyundai Clarksville Job Type: Full-Time ($60,000 -$100,000) Yearly NOW HIRING!!! Experienced Service Advisors who would like to write about service and join our team here at Antwerpen Hyundai Clarksville Dealership. Qualified applicants must have great communication skills and would like to be part of a team that enjoys taking care of customers. Job Summary We are looking for an Automotive Service Advisor to join our growing team! The right candidate will need to be ambitious, have excellent interpersonal skills, and can meet and exceed goals. Day-to-day tasks will include developing client relationships and providing product solutions that best meet our customers' needs. Benefits Sundays Off Competitive Pay Aggressive Pay Plan with No Caps Room for Advancement along with career growth Sales Training and Certification Program Medical/Dental/Vision 401K Requirements Excellent customer service skills are a MUST Previous Service Advisor experience required - 2 years preferred Reynolds and Reynolds experience highly preferred Clean driving record and valid driver's license Self-starter mentality and ambitious spirit preferred Professional groomed personal appearance Ready to waste no time learning new products and eager to improve Job Duties: Understand Customers' problems and arrange for appropriate service Prioritize required services, and offer options Set and manage the expectations of the delivery service for both the customers and mechanics Continuously keep the customer updated on repair needs and completion
    $60k-100k yearly Auto-Apply 23d ago
  • Medical Eligibility Specialist, RN ( AZ / Remote)

    Freedomcare

    Remote work force advisor job

    Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) Join our team and make a positive impact on the lives of others! We are looking for a Field Registered Nurse or our Arizona team. Join our team and make a positive impact on the lives of others! Position Overview: The objective of this role is to assess the medical eligibility of individuals applying for the Arizona Long Term Care Services (ALTCS) program. It's a unique opportunity to help build out processes that will directly impact the lives of patients across AZ and work for the team dedicated to bringing affordable long-term care to as many people as possible. The ideal candidate will have: 1) In-depth knowledge of ALTCS medical eligibility criteria 2) Experience with ALTCS PAS assessments 3) Understanding of Medicaid/ALTCS rules and clinical documentation Requirements: Valid AZ Nursing License- LPN 2+ years of experience working with elderly population Has a patient centered apporach to patient education Direct Experience with ALTCS Eligibility (PAS) assessments Why work at FreedomCare? We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career. This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others! At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. #INDHV
    $27k-35k yearly est. Auto-Apply 41d ago
  • Luxury Service Advisor

    Jaguar and Land Rover of West Columbia

    Work force advisor job in Columbia, MD

    Jaguar/Land Rover at West Columbia is hiring a Luxury Automotive Service Advisor! Jim Coleman Automotive is a 3rd generation family-owned dealership. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. We are a local leader in automotive retail, looking to add qualified professionals to our team. Jim Coleman Automotive is a company that offers great team environment, great benefits and ongoing training and support for its employees. We provide opportunities for growth and advancement. Our dealership is rather progressive and has a highly energetic feel. We like to have a great time while providing even greater customer service. We also have one of the best pay plans in the area! We are looking for an enthusiastic and highly motivated service writer to provide advice and assistance to customers throughout the service experience. You will be someone who enjoys working with people and possesses a passion for helping others. Are you looking for a rewarding challenge? Are you looking for a change of scenery? Are you looking for company that recognizes your hard work? Look no further! Responsibilities Provide timely updates Assist customer with needs/requests Greeting customers at the service lane Consulting with technicians regarding necessary repairs and possible alternatives to expensive repairs. Use your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up. Requirements Minimum 1-2 years automotive experience Jaguar Land Rover experience preferred Excellent CSI required Proven experience as service advisor to maximize profit The ability to see the service experience through the eyes of the guest A " whatever it takes " mindset Tech savvy with working knowledge of computer systems and databases Able to balance a customer-oriented and a results-driven approach Patient and comfortable dealing with customers Professionalism and outgoing personality Excellent communication and interpersonal skills Outstanding organizational and multi-tasking abilities Willing to learn and take direction Applicants have rights under Federal Employment Laws Family & Medical Leave Act (FMLA): ********************************************* Equal Employment Opportunity (EEO): ***************************************************************************** Employee Polygraph Protection Act (EPPA): *****************************************************************
    $44k-84k yearly est. 14d ago
  • Service Advisor

    Aschenbach Auto Group

    Work force advisor job in Frederick, MD

    Job DescriptionSalary: $60k-$80k/year Ideal Hyundai & Ideal Buick GMC in Frederick, MD are looking for a Service Advisor. Previous experience is preferred but not required! This position has the opportunity for huge growth potential for the person who wants to shine and set themselves apart and advance within the industry. We promote from within! Description: Ascertains automotive problems and services by listening to customers description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. This position is full-time, with pay between $60,000-$80,000/year.We pay for talent and performance! Full-time employee benefits include Medical, Dental and Vision insurance options, 401(k) with company match, and paid time off/vacation. Duties: Verifies warranty and service contract coverage by examining records and papers, explaining provisions and exclusions. Develops estimates by costing materials, supplies, and labor, calculating customers payment, including deductibles. Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system. Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customers approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation. Maintains automotive records by recording problems and corrective actions planned. Updates job knowledge by participating in educational opportunities; reading manufacturers publications. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplish Qualifications and Skills: 1 year manufacturer experience preferred but notrequired Previouscustomer service experience Strong telephone/computerskills with the ability to provide customers with product information, schedule appointments, and handle their automotive service needs Solid understanding of automotive service industry mechanical knowledge Dependable Transportation Verifiable Work History Valid Drivers License with clean driving record What we offer: Medical,Dentaland Vision Insurance options Life Insurance 401(k) Planwith company match Paid time off and vacation Growth opportunities Paid Training Family owned and operated Long term job security
    $60k-80k yearly 16d ago
  • Entry Level Service Advisor | Fairfax county

    Virginia Tire and Auto 3.7company rating

    Work force advisor job in Centreville, VA

    Virginia Tire & Auto Service Advisors love to engage with people. They are the kind of individuals who strike up conversations and make connections. Most of all, they have a heart for service and love to sell-tires, oil changes, and other basic car repair services. For them, it's about learning what a customer's vehicle truly needs and presenting a solution. If you share our passion for the customers we serve, the automotive products we sell, and the work we do, Virginia Tire & Auto is the place to start your automotive career…or take it to the next level. WHAT YOU'LL DO * Warmly welcome customers in our bright showroom, engage with them at the register, and offer tire and basic auto repair services as a brand ambassador. * Serve as the front line point of contact with customers and act as a connection between their needs and our technicians. * Become an expert on our Virginia Tire & Auto Tire Collection, tires, and other automotive products and services we offer, such as oil changes, tire services, and other routine maintenance. * Build relationships with customers by communicating with them regarding timing, updating them on the status of their vehicle, and otherwise meeting their needs so that their car care experience is stress-free. * Keep pace with customers, balance multiple priorities, and use good judgment to manage time. * Assist in maintaining a clean, organized, and well-merchandised showroom. * Thrive in a commissioned sales environment (on top of a strong base pay). QUALIFICATIONS * Entry-level position; however, experience is desired and will be compensated accordingly. * A professional personal appearance. * Ability to learn our internal software applications. * Have and maintain a valid driver's license. * Virginia Tire & Auto has a strong commitment to our people, providing extensive training, a healthy culture, and opportunities for growth. We are seeking applicants interested in making a commitment to Virginia Tire & Auto and their career. WHY YOU'LL LOVE US Mission matters here. At Virginia Tire & Auto, our mission is to take the stress out of car care. We do that by taking the stress out of our employees' lives by fostering an employee-first culture where employees are appreciated and valued. And by being a values-based business with a conscience. We are looking for individuals to join our team who want to share our values: to be professional, genuine, attentive, and forward-thinking. WHAT WE'LL DO FOR YOU We provide our employees: * Guaranteed hourly pay plus commission-high earning potential with bonuses. * Starting pay of $15-$22 an hour with commission. * Low-Cost Health Insurance * Industry-best paid vacation and holidays. * Tire and auto repair discounts. * Gym membership reimbursement. * Affordable dental and vision insurance. * Life and short-term disability insurance. * 401(k) with company match. * Predictable schedules. * Energetic, busy shops. * A clean, professional work environment with a team that wants to see you succeed. * A company culture designed to support your career growth. WHO WE ARE Virginia Tire & Auto is making car care as stress-free as possible. We are proud to be a Top Family Owned Business in the DC area, a Top Shop by Tire Review Magazine and a consistent Best of NOVA Auto Repair winner. Virginia Tire & Auto is committed to employee advancement and growth by offering career paths and stability to its 400+ employees. Virginia Tire & Auto promotes a smoke-free, drug-free environment. Virginia Tire & Auto is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #INDSALE
    $15-22 hourly 7d ago
  • Service Advisor

    Dynamic Automotive 3.8company rating

    Work force advisor job in Frederick, MD

    At Dynamic Automotive, we value our team members and continually invest in their success. Benefits we offer: Monthly Bonus based on location sales Health Insurance - employee/family - eligible to enroll after 30 days of employment Dental Benefits - employee/family - eligible to enroll after 30 days of employment Vision Benefits - employee/family - eligible to enroll after 30 days of employment Paid Vacation Leave - 5 days after 1 year, 10 days after 2 years, 15 days after 7 years Paid Personal Leave - earn 1 hour per 30 hours worked - start earning day 1, can begin to use after 90 days. 6 Paid Holidays after 90 days 401(k) with company match - eligibility requirements: 1 year employment & 21 years of age Elective benefits through third party vendor A five-day work week to give you time with the people you care about most. Come be part of a culture that embraces positivity, integrity, and quality work. Our Urbana location is looking for an experienced service advisor. The Service Advisor will provide estimated cost of suggested automotive repairs and scheduled routine maintenance to customers by performing the following: Greets customer and schedules appointments Compiles customer concerns and comments Gathers customer and vehicle information Advises customer of necessary service for routine maintenance Communicates concerns with technicians to help diagnose issues Prepares estimated cost of repair by itemized work order, listing costs of parts and labor Maintains customer rapport by explaining estimate: answers questions and concerns: obtains customer authorization to proceed Arranges for towing service and shuttle transportation Maintains customer automotive repair records Performs opening and closing responsibilities Maintains a clean, organized and professional work area Maintains a clean and organized customer area
    $47k-82k yearly est. 37d ago
  • Service Advisor

    Century CDJR of Mt. Airy

    Work force advisor job in Mount Airy, MD

    As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. If you are looking for an opportunity to work for a fast growing, family owned dealership, Century CDJR of Mt. Airy is for you! Century CDJR of Mt. Airy is always looking for a qualified individuals to join our sales and service teams to help handle the overflow of work we are experiencing. At Century CDJR of Mt. Airy, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. At Century CDJR of Mt. Airy, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. What We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Saturday Lunches Discounts on products and services Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Qualifications Organized and friendly personality Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record Willing to submit to a pre-employment background check & drug screen
    $44k-84k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Antwerpen Automotive 2.9company rating

    Work force advisor job in Columbia, MD

    AUTOMOTIVE SERVICE ADVISOR Dealership Antwerpen Nissan of Clarksville 12451 Auto Dr, Clarksville Job Type: Full-Time NOW HIRING!!! Experienced Service Advisors who would like to write service and join our team here at our Nissan Dealership in the Columbia Auto Park. Qualified applicants must have great communication skills and would like to be part of a team that enjoys taking care of customers. Job Summary We are looking for an Automotive Service Advisor to join our growing team! The right candidate will be ambitious, have excellent interpersonal skills, and the ability to meet and exceed goals. Day-to-day tasks will include developing client relationships and providing product solutions that best meet our customer's needs. Benefits Sundays Off Competitive Pay Aggressive Pay Plan with No Caps Room for Advancement and career growth Sales Training and Certification Program Medical/Dental/Vision 401K Requirements Excellent customer service skills are a MUST Previous Service Advisor experience required - 2 years preferred Reynolds and Reynolds experience highly preferred Clean driving record and valid driver's license Self-starter mentality and ambitious spirit preferred Professional groomed personal appearance Ready to waste no time on learning new product and eager to improve Job Duties: Understand Customers' problems and arrange for appropriate service Prioritize required services, and offer options Set and manage the expectations of the service delivery for both the customers and mechanics Continuously keep the customer updated on repair needs and completion times
    $43k-76k yearly est. Auto-Apply 60d+ ago
  • FROSCH - Servicing Travel Advisor III

    Jpmorgan Chase & Co 4.8company rating

    Work force advisor job in Washington, DC

    JobID: 210658134 JobSchedule: Full time JobShift: Base Pay/Salary: NV $21.24-$29.81; NJ $21.24-$34.80; RI $22.72-$32.57; MN $21.24-$32.57; MD $22.72-$34.80; HI $22.72-$32.57; WA $21.24-$34.80; Washington,DC $25.03-$34.80; IL $21.24-$32.57; CT $22.72-$34.80; CO $21.24-$32.57; CA $21.24-$34.80; NY $21.24-$34.80 FROSCH is Chase's best-in-class travel business, delivering exceptional customer service, industry-leading expertise, and meaningful travel experiences to our clients. For more than 45 years, FROSCH has been a travel company of choice, building a client-centered service model and employee-focused workforce. Now, as a part of the JPMorgan Chase family, FROSCH is not only expanding its network to deliver global travel management but creating more opportunities for our employees and their careers. As a Servicing Travel Advisor in FROSCH (CTJ), you will manage all aspects of clients' travel from initial request to completion while utilizing company services and resources, selecting appropriate vendors, anticipating clients' travel needs, and establishing customer rapport. This position requires a self-starter, customer service-oriented individual that is passionate to succeed and willing to learn more about the travel industry. This role is part of the Administrative Support Services business unit within the Chase Travel Group. This team is dedicated to supporting the businesses of Independent Travel Advisors with FROSCH. You will be working with seasoned advisors on travel related bookings, administrative tasks, and client facing interactions Job responsibilities * Fulfill travel booking requests, ensuring all details align with client preferences and company travel policies, using your experience with travel management technology tools * Address and resolve complex travel-related issues promptly, applying your understanding of client needs and your ability to select the most appropriate solution in a time-sensitive manner * Maintain professional relationships with clients, using your developing skills in external client/customer relationship management to anticipate their needs and exceed their expectations * Coordinate with vendors to ensure all travel arrangements meet client requirements, demonstrating your attention to detail and commitment to service delivery * Continuously update your knowledge of current industry practices and regulations, as well as product definitions and operating procedures, to ensure the highest level of service Required qualifications, capabilities, and skills * Minimum 5 years in the travel industry with experience on a Global Distribution System such as Sabre * Experience arranging domestic and international travel for clients; setting up PNR's, ticketing, and exchanging tickets * High School Diploma, GED, or equivalent * Demonstrated ability to manage external client/customer relationships, with experience in identifying and anticipating client needs to propel outcomes * Experience in resolving travel-related issues, with a focus on selecting the most appropriate solution quickly and efficiently * Proven analytical thinker, with the ability to break down complex travel requirements into manageable tasks * Demonstrated attention to detail, with a commitment to surpassing quality and quantity expectations in service delivery Preferred qualifications, capabilities, and skills * Expertise in sales, customer service, multi-tasking, and advanced recordkeeping and mathematical skills * Current experience of domestic and international airports, domestic and international cities, and travel destinations, including expertise of hotel, airline, car, resort, and other vendors as they pertain to travel * Advanced ability utilizing modern telephones and telephone functions, specifically voice over IP telephones
    $21.2-29.8 hourly Auto-Apply 32d ago

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