Workato jobs - 44 jobs

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities As a Senior Instructional Designer, you will own the creation of highly engaging, technically accurate learning experiences that help customers, partners, and internal teams deepen their mastery of Workato's Orchestrate and Agentic capabilities. You will leverage advanced instructional design skills and product domain knowledge to translate complex technical concepts into accessible and actionable learning content, supporting the adoption and effective use of Workato. In this role, you will also be responsible to: Curriculum Design: Develop and maintain learning paths, courses, and microlearning modules focused on Workato products (e.g. Agent Studio, Enterprise MCP, API Platform). Content Development: Create high-quality instructional materials (videos, e-learning, documentation, job aids) that explain Workato product concepts, features, and best practices through strong storytelling, learning flow, and user engagement. Product Enablement: Collaborate with Product, Engineering, and Customer Success to ensure training aligns with customer lifecycle, GTM strategies, product capabilities and roadmap. Scenario-Based Learning: Design practical labs and real-world scenarios (e.g., building and managing Genies, configuring skills, building data orchestration workflows) to drive practical understanding. Assessment & Certification: Develop robust assessments, knowledge checks, and performance-based evaluation materials that measure learner proficiency. Cross-Functional Collaboration: Work with Product, Engineering, Customer Success, and SMEs as a trusted partner who can clarify technical requirements and ensure alignment with roadmap and customer needs Continuous Improvement: Gather learner feedback and analytics to iterate and improve instructional content, as well as contribute to standards, best practices, and process improvements within the team. Agentic Thought Leadership: Stay current with AI, automation, and agentic trends to ensure Workato's training is innovative and market-leading.Workato Genie - Design time Requirements Qualifications / Experience / Technical Skills Instructional Design Expertise: Proven experience designing technical learning content for SaaS, automation, or AI products. Technical Acumen: Ability to quickly learn and design learning content around complex technical concepts (AI agents, knowledge bases, APIs, data orchestration). Content Creation: Skilled in authoring tools (Articulate, Captivate, Camtasia, Adobe CC, etc.) and multimedia production. Collaboration: Experience working cross-functionally with Product, Engineering, and Customer Success teams. Analytical Mindset: Design evaluation mechanisms to capature data and feedback to drive continuous improvement. Communication: Excellent written and verbal communication skills. Soft Skills / Personal Characteristics At least 6+ years of instructional design experience, including curriculum development, e-learning, and multimedia content creation. Experience with low-code/no-code platforms, automation, or AI-driven products. Familiarity with Workato or similar integration/automation tools. Knowledge of adult learning theory and instructional best practices. Experience creating digital media (e.g. simulations, animated video, graphics, etc.) Experience developing training for multiple modalities (virtual, hands-on/experiential, instructor led, synchronous/asynchronous) for a variety of audiences

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities As a Demand Generation Manager - Embedded, you will be responsible for designing and executing integrated campaigns that drive awareness, engagement, and pipeline growth. In this role, you will also be responsible to: Integrated Campaigns Build and execute multi-channel demand generation campaigns (email, digital, events, content syndication, ABM) to support Embedded pipeline goals. Develop targeted campaigns with SDRs to support outbound motions Paid Advertising Manage paid digital campaigns across search, social, and display. Optimize spend for performance, ROI, and lead quality. Partner & Customer Marketing Support Workato's Embedded Partner Program by driving joint campaigns, referral motions, and co-marketing initiatives. Collaborate directly with embedded customers to support their conferences, events, and go-to-market activities. Sales Collaboration Work closely with SDRs and AEs to align campaigns with sales objectives, messaging, and follow-up strategies. Provide campaign enablement and guidance to ensure successful execution. Measurement & Optimization Track and report on demand generation performance, pipeline contribution, and ROI. Provide insights and recommendations to improve campaign effectiveness. Requirements Qualifications / Experience / Technical Skills 2-4 years of B2B demand generation, growth, or digital marketing experience (SaaS or enterprise tech preferred). Proven experience running multi-channel demand generation programs, including paid media. Hands-on experience with marketing automation platforms (e.g., Marketo), CRM systems (Salesforce), Outreach, and digital ad platforms (LinkedIn, Google Ads). Strong analytical skills with the ability to measure and optimize campaigns for pipeline impact. Experience collaborating with sales teams, SDRs, and/or partners to drive joint marketing efforts. Soft Skills / Personal Characteristics Highly organized with strong project management skills; able to manage multiple priorities simultaneously. Excellent communicator with the ability to partner effectively across functions and teams. A balance of creative thinking and data-driven decision-making. Growth mindset with a willingness to experiment, learn, and adapt quickly The pay for this role may range between $90,000 and $115,000 plus variable, benefits, perks, and equity. #LI-NJ1 (REQ ID: 2329)

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an "enterprise startup to bet your career on" Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We are seeking an exceptional Sales Operations Intern to join our expanding team. In this role, you will learn and support our TAM modeling and territory building process, sales capacity modeling, growth planning initiatives, weekly forecasting, and pipeline review processes, as well as quarterly and annual business reviews and strategic planning processes. You'll work with and analyze data necessary for both day-to-day sales execution and long-term strategic planning. Finally, you'll get to work with fantastic sales leaders and sales professionals who will teach you a lot about selling and how to build a high-functioning sales org. Manage both ongoing and one-off analyses that help to shine light on how Workato is executing and where we can improve or scale. Assisting Workato North America sales leaders and sales professionals with their operational needs. Learning how SaaS businesses work and what the key KPIs and drivers are for sales productivity. Proactively recommend improvements to existing processes and automation to increase the effectiveness of Sales, Operations, & cross-functional teams. Audit Salesforce data and ensure operational excellence in our CRM. Assist with sales forecasting and planning processes. Ensure territory management excellence for a constantly growing and shifting sales organization, including territory carving, assignment, and process improvements in our CRM. Support ad-hoc projects from leadership. Assist with producing quarterly presentations to the executive team and board. RequirementsQualifications / Experience / Technical Skills Able to commit for at least 6-9 months, with a minimum of 30 hours per week. Exceptional verbal and written presentation skills to communicate analytical insights to business leaders. Diligent thinker who gets things done without overlooking important details. Strong quantitative capabilities with a passion for numbers and analytics. Skilled in SQL. Experience working with BI/Analytics tools (Sigma preferred). High proficiency in Excel & PowerPoint (and Google Sheets & Slides). Experience with Salesforce, Salesforce CPQ, ZoomInfo, and/or BI tools is strongly preferred. Proven track record of analyzing large data sets. Strong analytical and problem-solving skills. Excellent business judgment. Strong track record of identifying key questions; defining, performing, and coordinating analyses; communicating findings in a clear and concise way; and finding creative and innovative solutions. Computer Science, Data/Business Analytics, Information Systems, Statistics, or relevant experience from previous employment. Soft Skills / Personal Characteristics Self-starter with the ability to drive projects from inception to completion. Natural drive for innovation and creative problem-solving. Exceptional attention to detail and follow-through. Excellent interpersonal skills, high energy, and enthusiasm; team-oriented, with strong cross-group collaboration skills. Manage multiple concurrent projects with various deadlines. Strong analytical skills, adept at pulling, analyzing, and communicating business insights. The pay for this role may range between $20 - $23 per hour. #LI-NJ1 Job Req ID: 2332

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We're looking for a Senior Product Designer to lead projects that define the future of AI-powered automation at Workato. This role spans the full spectrum of our AI product portfolio. You'll be designing AI-assisted workflow creation tools that help users build workflows faster and better, shaping the builder experience of AI agents, or exploring entirely new AI-powered capabilities that transform how enterprises approach automations that truly solve their business needs. The challenge is making sophisticated AI functionality feel approachable, trustworthy, and genuinely empowering. You'll be partnering closely with product managers, engineers, and researchers - not just to execute on given specs, but to help drive what gets built and why. We're looking for someone who can move fluidly between concept and craft, equally excited about shaping the big-picture UX vision for AI in Workato, and obsessing over the microinteractions that make it feel alive. This is a critical role for a designer with a proven track record of shipping impactful products, a strong understanding of the AI landscape, and the ability to translate complex technical capabilities into intuitive experiences that deliver real business impact. Requirements Qualifications / Experience / Technical Skills 7+ years of experience as a product or interaction designer, with a strong foundation in complex enterprise or data-driven systems (e.g., integration, automation, API management, or data orchestration platforms), and direct experience designing AI-powered or intelligence-driven tools in recent years. A portfolio that demonstrates end-to-end product thinking, showcasing how you've turned complex systems or AI capabilities into intuitive, human-centered experiences, and shipped it with your team. Strong interaction and visual design skills - you have a deep understanding of information architecture, user flows, and system design, combined with a keen eye for layout, hierarchy, typography, and visual polish. Experience collaborating closely with engineers and product managers to define what gets built, not just how it looks. Proven ability to work independently through ambiguity, from exploration to delivery, balancing speed, craft, and user impact. Technical fluency - you understand how AI and automation systems work-you don't have to code, but you understand what's possible. Strong prototyping skills - confidence in creating responsive designs and interactive prototypes in Figma. Experience with motion design and prototyping using Cursor, Framer, HTML/CSS, or AI-native tools (e.g. Prompt-driven prototyping, ChatGPT Canvas, or Figma AI) is a plus. Understanding of accessibility best practices (WCAG) and inclusive design principles. Soft Skills / Personal Characteristics Strong communication skills-you present ideas with clarity, welcome feedback, and are able to influence and align cross-functional teams. Curious, proactive, and low-ego-you seek feedback, share knowledge, and experiment with emerging technologies to raise the bar for your craft. User and craft driven - you design with users' trust in mind, ensuring AI experiences feel transparent and empowering, whilst holding a high bar for quality. Comfort with ambiguity - AI product design often means working ahead of fully-defined requirements and helping shape what's possible. You thrive in rapid iteration and fast-paced, innovative environments. For California applicants, the pay for this role starts at $150,000 and increases based on experience. To stand out in our hiring process, please take the time to respond to the Job Application Questions below with concise yet informative answers. All submissions are personally reviewed by the Hiring Team, not evaluated by AI. (REQ ID: 2427)

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for an exceptional AI Research Scientist to join our growing team. In this role, you will be responsible to: Explore workflow‑aware planning, cost‑optimised RAG, tool‑use evaluation, and multi‑agent collaboration. Prototype and benchmark models; present findings internally and externally. Collaborate with Product & Engineering to ship research‑backed features. Contribute to open‑source repos and author technical blogs. Requirements Qualifications / Experience / Technical Skills MS/PhD in Computer Science, ML, or related field-or equivalent experience. Hands‑on with PyTorch/JAX and modern LLM frameworks. Strong publication record in top-tier ML venues (NeurIPS, ICML, ICLR) or demonstrable impactful experimental work; hands‑on experience with large‑scale model training, transformer architectures, reinforcement‑learning techniques, and CUDA. Soft Skills / Personal Characteristics Curiosity‑driven and self‑directed. Ability to explain complex ideas to non‑experts. Team player who welcomes feedback and knowledge‑sharing. (REQ ID: 2124)

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an "enterprise startup to bet your career on" Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Workato is seeking a Brand Designer in Palo Alto, CA Job Duties: Develop and execute visual branding for events, including logos, landing pages, social media, swag and venue design. Design marketing materials such as banners, posters, social media graphics, and swag. Ensure brand consistency across all event assets, from digital promotions to on-site signage. Collaborate with event planners, and stakeholders to align designs with event objectives. Stay updated on design trends and apply innovative ideas to event branding. Manage multiple design projects under tight deadlines while maintaining quality and creativity. Full-time telecommuting is an option. Minimum Requirements: Master's degree, or foreign equivalent, in Graphic Design, Digital Media, or closely related quantitative discipline One (1) year of experience in job offered or in any occupation in a related field. Special Skill Requirements: (1) Adobe Suite; (2) Figma; (3) Ceros; (4) Canva; (5) Asana; (6) Jira; (7) Airtable; (8) graphic modifications; (9) photo retouching; (10) brand consistency. Any suitable combination of education, training and/or experience is acceptable. Full-time telecommuting is an option. Salary: $114,056.00-140,000.00 per annum. 40 hours per week; M-F, 9:00 a.m. to 5:00 p.m. Must be legally authorized to work in the U.S. without sponsorship. #LI-DNI

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers We are hiring a Staff Infrastructure Engineer to join our Global Core Infrastructure team and help build and operate the global platform behind Workato.com/go. You will work closely with engineers in the US and across international teams to design, scale, and secure the systems that power Workato's automation platform - trusted by thousands of enterprises and processing billions of events every day. Role Overview As a Staff Infrastructure Engineer, you'll be part of the team responsible for the architecture, scalability, and reliability of Workato's distributed cloud platform. You'll design and optimize the systems that allow our services to run securely and efficiently at scale. This is a highly technical role that requires deep experience with cloud infrastructure, Linux internals, and large-scale distributed systems. Responsibilities Design, build, and maintain a global, distributed, and resilient cloud infrastructure. Collaborate with US-based engineering teams to plan and deliver complex platform initiatives. Patch and optimize open-source components for performance and security. Develop low-level internal services using Linux syscalls and networking primitives. Manage and provision AWS infrastructure using Terraform and Kubernetes. Write and maintain Kubernetes manifests and deployment configurations for critical workloads. Improve and maintain CI/CD pipelines for scalable and secure component delivery. Tune Linux systems and open-source software for high performance and hardened security. Build internal tools to streamline engineering workflows and operational automation. Participate in architecture reviews, incident response, and performance analysis to ensure system reliability. Coordinate cross-team projects, ensuring smooth collaboration on shared goals. Collaborate with management to align engineering goals with company objectives. Perform a Tech Leader role for a group of engineers (planing, reporting, technical leading). Support the professional growth of other engineers by sharing knowledge and mentoring them. Requirements 10+ years of experience in infrastructure or systems engineering roles. Proven expertise in distributed systems and cloud-native architectures. Strong understanding of Linux internals, including networking and system-level performance tuning. Experience operating infrastructure on AWS at scale. Proficiency with Terraform, Kubernetes. Solid understanding of network security and cloud security best practices. Hands-on experience optimizing CI/CD workflows and automating deployments. Excellent analytical, troubleshooting, and communication skills. Experience mentoring and developing engineers, fostering professional growth, and promoting knowledge sharing across teams. Experience working as a technical leader - planning, reporting, and guiding engineering efforts within a team. Nice to Have Experience with Golang for tooling or internal services. Familiarity with Kafka, Redis, ClickHouse, PostgreSQL, or similar technologies. Experience with observability tools such as Grafana, Prometheus, or VictoriaMetrics. Understanding of Vault or other secrets management systems. Contributions to or maintenance of open-source infrastructure projects. Tech Stack AWS • Terraform • Kubernetes • Docker • Linux • Golang • ArgoCD • Kafka • PostgreSQL Redis • ClickHouse • Grafana • VictoriaMetrics • Vault Why Join Us Build and operate a world-class cloud platform used by leading global enterprises. Collaborate with experienced engineers in the US and across international teams. Work in a highly technical environment focused on scalability, performance, and reliability. Contribute to an engineering culture that values ownership, craftsmanship, and innovation. Compensation: This is a full-time, exempt position with a salary range of $210,000.00 - $290,000.00 per year, depending on experience and qualifications. The package includes health insurance, paid time off, and a 401(k) plan.

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Workato Inc., Inc. seeks Director, Education and Training in Palo Alto, CA Job Duties: Develop and execute a comprehensive education and training strategy to enable our customers and partners to maximize the value of our platform. Oversee the creation of high-quality educational materials, including tutorials, documentation, videos, and webinars, to support learning and adoption. Design and implement training programs tailored to the needs of different user segments, including end-users, administrators, developers, and partners. Lead and manage a team of Partner Solution Consultants and Architects, Instructional Designers, Program Managers and Trainers. Establish certification programs to validate the expertise of users and partners, driving proficiency and credibility within the Workato community. Collaborate with the partner team to enable our partner ecosystem, providing them with the resources, tools, and support needed to effectively sell, implement, and support Workato solutions. Define and track KPIs to measure the effectiveness and impact of education, training, and partner enablement initiatives. Be a Workato evangelist demonstrating how Workato can effectively help companies with their business automation needs across a broad set of industries. Manage, recruit, coach, mentor and enable the team. Work with local leaders from across the Partner Sales & Customer Success organizations to develop a strategy and plan to deliver growth and ongoing partner success with our partner ecosystem. Lead the team in setting and achieving quarterly objectives to improve internal processes, develop subject matter expertise and promote knowledge sharing and reusable asset contribution in the team. Educate concerning business, technical, and architectural concepts to a variety of audiences, including partner executives, developers, architects, IT operations professionals, and senior IT management. Work closely with Product and Engineering to review customer requirements and feedback, identify opportunities for Workato platform enhancements and accelerate development for roadmap features to address specific customer requirements. Define and drive operational efficiencies through overall processes, metrics and dashboards while working with the partner ecosystem to ensure timely delivery and growth. May travel to various, unanticipated locations throughout the U.S. Minimum Requirements: Bachelor's degree, or foreign equivalent, in Business Administration, Business, Education, Finance, or a related quantitative discipline field Two (2) years of experience in the job offered or in any occupation in related field. Special Skill Requirements: (1) communicating with Technical, Business and C Level stakeholders; (2) working in iPaaS/SaaS organization (two years); (3) documenting business processes and applying technology to optimize and automate these processes; (4) building, coaching and mentoring teams; (5) operating models, SDLC, security and governance in large enterprises (two years); (6) key applications such as Salesforce, NetSuite, Workday, ServiceNow, SAP, EBusiness Suite, Databases (two years); . Any suitable combination of education, training and/or experience is acceptable. May travel to various, unanticipated locations throughout the U.S. Salary: $217,536-250,000 per annum. 40 hours per week; M-F, 9:00 a.m. to 5:00 p.m. Must be legally authorized to work in the U.S. without sponsorship. #LI-DNI

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities The Events Manager will be a key operational role on the Strategic Events team that is responsible for the planning and flawless execution of Tier 1 strategic events - such as product launches and flagship experiences. With events spanning multiple regions and attracting thousands of attendees, this role will work cross-functionally with internal and external teams to ensure each event meets brand and business goals. This role will require travel to support onsite execution. In this role, you will also be responsible to: Strategy & Planning Collaborate with stakeholders and leadership to align on event goals, timelines, tactics and budget Facilitate meeting cadences with internal stakeholders, vendors and agency partners (where applicable) to ensure alignment on goals, strategies and roles & responsibilities Build and execute audience acquisition strategies and communications in partnership with demand gen and marketing ops teams to achieve registration targets Serve as a key contributor to expo and partner programming, sponsorship deliverables and onsite experience considerations Event Management Create and manage project plans, timelines, and task assignments to ensure effective coordination and collaboration among team members and agency partners Build and maintain Cvent templates for all regional events, including registration pages, emails, exhibitor resource centers, speaker resource centers, attendee hubs and mobile apps Write, edit and deploy compelling marketing event communications using relevant content and impactful layouts and visuals Partner with multiple vendors to lead the planning, layout and execution of the onsite attendee experience - including floor plans, booth designs, activations and venue-wide signage plans Ensure the execution of all deliverables, partnering with internal and external stakeholders Collaborate with internal creative teams and vendor production teams to design, deliver and produce all event assets, both digital and print Support various internal stakeholders to develop strategies and plans for ancillary events, including the creation of comprehensive playbooks, and collaborate with related vendors on execution Support the overall event budget by ensuring accurate forecasting of operational line items, identifying cost-savings while maintaining quality and brand standards, and providing real-time tracking Requirements Qualifications / Experience / Technical Skills 3-5 years of experience in large-scale event management or production roles, preferably in a B2B marketing environment Strong project management skills with the ability to manage multiple projects under tight deadlines Proven experience in Cvent or other similar event technology platforms, to include complex registration experiences, ERCs, SRCs and mobile apps Experience managing expo design & execution, sponsorship deliverables and comprehensive signage plans Ability to manage budgets and negotiate contracts/pricing with vendors Demonstrated experience with audience acquisition strategy and event marketing operations (Marketo or similar tools) Soft Skills / Personal Characteristics Excellent organizational and multitasking abilities, with a keen attention to detail Ability to lead and/or present in cross-functional meetings Strong interpersonal and communication skills, with the ability to collaborate cross-functionally and build relationships with internal and external stakeholders For California applicants, the base pay for this role may range between $100,000 - $140,000 plus variable, benefits, perks, and equity. (REQ ID: 2505)

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an "enterprise startup to bet your career on" Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for an exceptional Customer Centric Engineer to join our growing team. In this role, you will also be responsible to: Using your programming, database, and web API and UI skills to solve critical customer technical escalations to Product Engineering from our Success and Support organization. Identifying root causes by utilizing top-notch troubleshooting techniques and all the tools and systems available within the R&D organization. Digging deep into code to propose test cases and fixes. Contribute and/or develop product diagnostic tools and utilities that enable Workato teams to provide support efficiencies and improvements Providing timely information to customer-facing teams to improve overall customer satisfaction. Mentoring Technical Support on technical issues and best practices. Author and maintain internal knowledge base documentation. Building relationships with other teams across Success, Product Engineering, Infrastructure, and Site Reliability as a technical expert Championing Supportability and Debuggability initiatives throughout Product Engineering RequirementsQualifications / Experience / Technical Skills 5+ years of experience in a similar role (CCE, Technical Support Engineer, etc.) Familiarity with Ruby (at least the ability to read and understand code) - our core product is based on Ruby! BS/MS Degree in Computer Science, Computer Engineering, Information Systems or equivalent Unparalleled troubleshooting and problem-solving skills Excellent debugging, analytical, and social skills Knowledge of Internet development technologies (e.g Java, PostgresSQL, gRPC, REST) Experience with user-level automation frameworks and scripting with Ruby, Python or Go Good understanding of network protocols and stacks Experience in SaaS development environment and cloud technologies Good understanding of DB technologies: classic databases and modern no-SQL. Scripting and coding knowledge are required Soft Skills / Personal Characteristics You should be passionate about solving tough technical problems and recommending improvements to products and processes. Excellent written and verbal communication skills, as exemplified by clear bug/issue explanations, documentation of knowledge, mentoring ability, and comfort interacting with all levels of management Demonstrable curiosity, passion, integrity, and outstanding attention to detail in professional and personal pursuits Developer-level technical chops, along with a strong desire to interact with engineering customers, support engineers and management on high-profile issues critical to the long-term success of the company The pay for this role begins at $110,000 and goes up depending on the experience. To stand out in our hiring process, please take the time to respond to the Job Application Questions below with concise yet informative answers. All submissions are personally reviewed by the Hiring Team, not evaluated by AI. (REQ ID: 2335)

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an "enterprise startup to bet your career on" Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers What You Bring? You provide deep expertise and sustained engagement within the ecosystem you're already part of. This is not a typical product engineering role where open source is a side benefit; the primary job is ecosystem contribution: Thinking deeply about the end user as much as you consider what makes a great developer experience Contributions to the MCP specification and reference implementations Building and maintaining open-source MCP servers and tooling Participating actively in community discussions, helping others solve problems, and sharing what you learn An Ability and Eagerness to represent Workato as a constructive, technically credible voice in the MCP community What Workato Offers? Workato has made MCP central to our platform strategy. Workato provides the sponsorship, resources, and enterprise context. 100+ pre-built MCP servers for enterprise systems including Salesforce, Workday, NetSuite, Zendesk, Okta, Stripe, and others MCP Cloud allows any Workato API collection to become a remote MCP server with authentication, rate limiting, and governance built in Genies as MCP clients-our AI agents can invoke any third-party MCP server, connecting to the broader ecosystem 12,000+ connectors available to be exposed as MCP-compatible tools Workato benefits because we become a meaningful participant in the ecosystem rather than just a consumer of it. You benefit because you get paid to do work you're already doing, with enterprise backing and infrastructure behind you. We're not evaluating MCP; we've committed to it as the protocol layer for agentic automation in the enterprise. The problems we're solving include identity, governance, multi-tenancy, observability. These are problems the community needs solved, and we're in a position to contribute those solutions upstream. Required Skills: 5-7+ years of professional software development experience with a proven track record of shipping high-quality products Active, visible contributor to the MCP ecosystem Strong software engineering skills in Python or TypeScript, with comfort across multiple languages Existing relationships within the MCP community Proven track record of publicly writing, discussing, reviewing, and helping Experience shipping products, creating kits, understanding developer tools, and/or managing teams Preferred Strengths: Contributions to the MCP spec or official repositories Experience with enterprise integration challenges Track record of sustained open source contribution Adaptable, proactive, and creative-comfortable working in a dynamic, startup-like environment. Strong problem-solving skills and a continuous improvement mindset. What Does Ownership Look Like? Your primary focus is ecosystem work, but your efforts will inevitably guide how Workato evolves its own MCP capabilities: Advise on architecture for exposing Workato connectors as MCP servers Help shape our developer experience for MCP Identify where Workato can contribute infrastructure or tooling that the domain needs Serve as an active, visible contributor to the MCP ecosystem, maintaining strong relationships in the MCP community, while building new bridges.

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an "enterprise startup to bet your career on" Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for an exceptional Solutions Consultant to join our growing team. In this role, you will be responsible to: Own the technical diagnosis, prescription, and validation phases of the sales cycle and advise customers consultatively. Effectively team with AEs, Solution Architects, and other functions to evangelize our platform, approach, and architecture tailored to the customer's business and drive the technical sales stages to completion. Work closely with Customer Success to make the solution a reality for the customer. Articulate and educate on business, technical and architectural concepts to a variety of audiences, including business and technical teams. Create and deliver custom product demonstrations to support the sales cycle Perform business and technical discovery with customer prospects and be able to architect/build proposed solutions using Workato products Successfully manage and execute technical workshops and proof of concepts (POCs), on-site or remote Able to respond to functional and technical elements of RFIs/RFPs Collect feedback from the field, synthesize, analyze and channel to Product Management and Engineering for product roadmap Responsible for representing the product to customers and at field events such as conferences, seminars, etc. RequirementsQualifications / Experience / Technical Skills BA/BS or equivalent education - Computer Science degree Good pre-sales experience in a SaaS/iPaas organization Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs and Databases Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure Ability to lead architectural discussions. Ability to travel as needed and to work flexible hours throughout the sales territory. Soft Skills / Personal Characteristics Ability to learn new concepts, technologies and solve problems. Strong interpersonal skills with the ability to convey and relate ideas to others and work collaboratively to get things done. Excellent presentation abilities and composure in front of all levels of technical and business audiences. A passion for technology and translating that passion into business impact for customers. Excellent verbal and written communication and presentation skills in front of all audiences. For California applicants, the base pay for this role may range between $95,000 - $125,000 plus variable, benefits, perks, and equity. (REQ ID: 2261)

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for an exceptional director for our Developer Community build out. In this role, you will be responsible to: Build and run Workato's global community programs: launch and scale hundreds of local developer user groups, a world‑class MVP / Champions program, and university & student outreach initiatives. Hire and lead a community operations team; design and maintain the supporting portals, tooling, and analytics that power self‑service growth. Recruit, onboard, and mentor community leaders and champions, providing resources, recognition, and incentives to sustain long‑term engagement. Launch ambassador and champions programs; recognise and reward top contributors. Design and execute community strategy across Discord, GitHub, Reddit, X/Twitter, and in‑person meetups. Moderate online forums, surface insights, and route feedback to Product & Engineering. Launch ambassador and champions programs; recognise and reward top contributors. Requirements Qualifications / Experience / Technical Skills Experience managing a team of 6 + community professionals. 5 + years building and nurturing developer communities at scale. 5 + years of hands‑on programmatic marketing, including segmentation, automation, and lifecycle campaigns. Direct, end‑to‑end experience planning and executing in‑person and virtual events. Soft Skills / Personal Characteristics Strong written voice and conflict‑resolution skills. Strong operational approach with metrics, structured processes, and holding teams accountable. Empathetic community builder who nurtures inclusive spaces. For California applicants, the pay for this role begins at $190,000 plus variable, benefits, perks and equity. (REQ ID: 2137)

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an "enterprise startup to bet your career on" Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We're looking for a Product Designer who's passionate about crafting clean, effective interfaces and scalable design systems. You'll join a team building the next-generation AI-powered productivity assistant for business employees-a product designed to embed AI agents directly into employees' daily workflows. These AI agents go beyond search: they proactively assist users in completing business tasks, automating repetitive steps, coordinating between apps, and surfacing the right documents or actions at the right moment. Your designs will help make these agents feel helpful, trustworthy, and intuitive to interact with. This is a high-impact role on a team that directly supports business users across functions like Sales, Finance, HR, and Legal. You'll help define the visual language and interaction patterns that shape how employees engage with intelligent agents and AI-enhanced workflows-effortlessly and confidently. Design intuitive, beautiful user interfaces with a strong focus on layout, hierarchy, typography, and visual polish. Contribute to and evolve a unified design system that ensures consistency and scalability across the product. Collaborate closely with product managers, engineers, and UX researchers to explore and validate interface concepts. Create interaction flows and component specs that account for dynamic AI behavior and adaptive content. Explore opportunities to use motion and microinteractions to enhance clarity and delight in the product experience. Iterate quickly based on user feedback, usage data, and stakeholder input. RequirementsQualifications / Experience / Technical Skills 4+ years of experience as a Product Designer (or equivalent). A strong portfolio that shows well-crafted UIs, attention to visual detail, and thoughtful interaction design. Strong expertise in interaction design principles, motion, and system design. Experience contributing to or maintaining a design system in a team setting. Fluency in tools like Figma, and confidence creating responsive designs for web applications. Comfortable working through ambiguity and evolving product definitions. Collaborative and curious mindset-interested in learning from teammates across disciplines. Skills in motion design and prototyping tools like CodePen, Rive, Principle, or Framer. Soft Skills / Personal Characteristics Experience designing interfaces for AI-powered tools or enterprise software. Understanding of the needs and mental models of business users in large organizations. Familiarity with search, intelligent assistants, or workflow automation tools. For California applicants, the pay for this role begins at $110,000. To stand out in our hiring process, please take the time to respond to the Job Application Questions below with concise yet informative answers. All submissions are personally reviewed by the Hiring Team, not evaluated by AI. Job Req ID: 2328

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an "enterprise startup to bet your career on" Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We are seeking exceptional graduate students to join our AI Lab as Research Interns in San Francisco. You'll work on fundamental problems in LLM-based agentic systems and efficient AI infrastructure, with opportunities to publish your research while making direct impact on production systems serving enterprise customers. In this role, you will also be responsible to: Conduct original research on LLM agent architectures and optimization techniques Develop and evaluate novel algorithms with both academic rigor and production feasibility Present your work at internal research seminars and external conferences Mentor and collaborate with LLM engineers on implementation and deployment RequirementsQualifications / Experience / Technical Skills Currently pursuing MS/PhD in Computer Science, Machine Learning, Natural Language Processing, or related fields Publications at top-tier venues (ICML, NeurIPS, ICLR, ACL, EMNLP, NAACL) Strong programming skills in Python and PyTorch Ability to work in-person at our San Francisco office Ability to work independently and collaborate across research and engineering teams Preferred Experience with self-evolving agent systems Proficiency in CUDA programming and custom kernel development for LLM operations Background in reinforcement learning-based LLM fine-tuning Track record of contributions to production inference systems such as vLLM, TensorRT-LLM, SGLang, or Hugging Face ecosystem Experience bridging academic research with production systems Open-source contributions to widely-used ML infrastructure projects (REQ ID: 2501)

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities The Director of Customer Success for Enterprise will be leading one of the most strategic parts of Workato's global business. This leader will develop experiences to drive customer success and retention, leveraging the most effective and efficient tools and processes to provide world-class experiences to our largest customers. In this role, you will also be responsible to: Fully own customer outcomes for Workato's Enterprise customers, including value realization , retention, and identifying the potential leads and opportunities within the customer base from a cross-sell perspective Develop and deliver an end-to-end customer journey and experience for Workato's Enterprise customers, driving product adoption and the value customers get from Workato's platform Closely partner with all cross-functional teams, especially with Sales, Professional Services, Support, and Product, to create a seamless and rich customer experience Forecast customer health and churn, and develop programs to improve customer retention Leveraging data to measure the effectiveness of programs and identify strategic opportunities for improvement Build and manage a high-performing team of Customer Success Managers, fostering a results-driven culture of collaboration and creativity Manage escalations following both escalation and de-escalation methods for addressing customer issues Requirements Qualifications / Experience / Technical Skills 5+ years of experience leading customer success teams or equivalent in an Enterprise context (Customer Success Managers, Account Management) Experience owning retention metrics Excellent partnership and influencing skills. Demonstrated success working cross-functionally with other departments to get things done. Experience managing medium sized teams (10+) Experience in account development and building the account strategy ground up to shape into strategic accounts Experience in influencing & presenting to key decision-makers like CxOs Soft Skills / Personal Characteristics Growth mindset, positive attitude, empathetic, and high energy Preferred Qualifications Experience implementing AI in the customer success space Experience working on or with SaaS product-led-growth teams Consulting background Experience in B2B SaaS Experience in deal shaping and crafting The pay for this role may range from $175,000.00 to $225,000.00, plus variable compensation, benefits, perks, and equity. #LI-NJ1 (REQ ID: 2445)

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities As we work towards building out the Context Layer for the Agentic Enterprise, we are looking for an exceptional Search/AI Engineer with experience in Search Relevance to join our growing team. In this role, you will lead the design, development, and optimization of intelligent search systems that leverage machine learning at their core. You'll be responsible for building end-to-end retrieval pipelines that incorporate advanced techniques in query understanding, ranking, and entity recognition. The ideal candidate combines deep expertise in information retrieval and search relevance with hands-on experience applying machine learning to real-world search problems at scale. In this role, you will also be responsible for: Lead the development of advanced query understanding systems that parse natural language, resolve ambiguity, and infer user intent Design and deploy learning-to-rank models that optimize relevance using behavioral signals, embeddings, and structured feedback Build and scale robust Entity Recognition pipelines that enhance document understanding, enable contextual disambiguation, and support entity-aware retrieval Architect next-gen search infrastructure capable of supporting highly dynamic document corpora and real-time indexing Create and maintain graph-based knowledge systems that enhance LLM capabilities through structured relationship data Drive improvements in query rewriting, intent classification, and semantic search, using both statistical and neural methods Own the design of evaluation frameworks for offline/online relevance testing, A/B experimentation, and continual model tuning Collaborate with product and applied research teams to translate user needs into data-informed search innovations Produce clean, scalable code and influence system architecture and roadmap across the relevance and platform stack Requirements Qualifications / Experience / Technical Skills Bachelor's/Master's/PhD degree in Statistics, Mathematics, Computer Science, or another quantitative field 7+ years of backend engineering experience with 3+ years in search, information retrieval, or related fields Strong proficiency in Python Hands-on experience with search engines (Opensearch or Elasticsearch) Strong understanding of information retrieval concepts spanning traditional methods (TF-IDF, BM25) and modern neural search techniques (vector embeddings, transformer models) Experience with text processing, NLP, and relevance tuning Experience with relevance evaluation metrics (NDCG, MRR, MAP) Experience with large-scale distributed systems Proficiency in Knowledge Graph construction and optimization is a plus Strong analytical and problem-solving skills Soft Skills / Personal Characteristics Strong communication abilities to explain technical concepts Collaborative mindset for cross-functional teamwork Detail-oriented with strong focus on quality Self-motivated and able to work independently Passion for solving complex search problems (REQ ID: 2472)

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an "enterprise startup to bet your career on" Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We're looking for a Staff Product Manager to own the build experience for Agent Studio - how customers create, configure, and iterate on AI agents within Workato. You'll own builder experience end-to-end. This role sits at the intersection of AI capabilities and builder usability - designing an experience where business technologists can build sophisticated AI agents without getting lost in complexity. You'll need to make hard calls about what to expose, what to abstract, and when to guide versus get out of the way. In this role, you will also be responsible to: Define, own and transform the entire experience where builders define agents and use them in recipes to achieve truly agentic experiences. Work closely with the PMs who own the recipe editor, knowledge base, and platform infrastructure to ensure the end-to-end builder journey is coherent. Spend significant time with customers understanding where they get stuck, what mental models they bring, and how you can bring delightful experiences at each stage in their journey Communicate the product strategy and requirements to key stakeholders Drive the product life cycle - ideation, design, prioritization, delivery, and adoption Bring teams together to define and implement product features Articulate product differentiation and value to internal and external stakeholders Define key metrics and measure the performance of features RequirementsQualifications / Experience / Technical Skills Strong product management experience, with meaningful time spent on products where the UX challenge was making something powerful feel approachable. You've worked on tools that serve users across a skill spectrum and had to decide how much complexity to expose at each level. Track record of translating technical capabilities into interfaces that feel intuitive without dumbing things down. You understand the difference between hiding complexity and organizing it - and you've shipped products that do the latter well. B2B software but aren't bound by B2B conventions. You look at enterprise tools and see opportunities where others see "that's just how it is." You're drawn to products like Figma, Linear, or Notion that prove complex workflows can still feel elegant. Familiarity with AI/ML concepts - enough to understand what builders are trying to accomplish and where current tooling falls short. You don't need to tune models yourself, but you should be able to have informed conversations about RAG, prompting, and evaluation approaches. 7+ years in Product Management Experience designing builder/creator tools, workflow products, or platforms where users construct rather than just consume Demonstrated ability to simplify complex products through thoughtful UX - portfolio examples or case studies welcome Experience working closely with design teams on interaction-heavy products Familiarity with AI product concepts Strong written and verbal communication skills Bachelor's degree or equivalent experience Nice to Have Background in design, or experience as a designer who transitioned to PM Experience with low-code/no-code platforms, IDE-like tools, or creative software Experience with products that serve both technical and less-technical users simultaneously Soft Skills / Personal Characteristics Strong written and verbal communication skills You're a strong communicator who can articulate design rationale to engineering, advocate for builder needs to leadership, and write clear product specs that don't leave interaction details to chance. (REQ ID: 2468)

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We are seeking exceptional graduate students to join our AI Lab as Research Interns in San Francisco. You'll work on fundamental problems in LLM-based agentic systems and efficient AI infrastructure, with opportunities to publish your research while making direct impact on production systems serving enterprise customers. In this role, you will also be responsible to: Conduct original research on LLM agent architectures and optimization techniques Develop and evaluate novel algorithms with both academic rigor and production feasibility Present your work at internal research seminars and external conferences Mentor and collaborate with LLM engineers on implementation and deployment Requirements Qualifications / Experience / Technical Skills Currently pursuing MS/PhD in Computer Science, Machine Learning, Natural Language Processing, or related fields Publications at top-tier venues (ICML, NeurIPS, ICLR, ACL, EMNLP, NAACL) Strong programming skills in Python and PyTorch Ability to work in-person at our San Francisco office Ability to work independently and collaborate across research and engineering teams Preferred Experience with self-evolving agent systems Proficiency in CUDA programming and custom kernel development for LLM operations Background in reinforcement learning-based LLM fine-tuning Track record of contributions to production inference systems such as vLLM, TensorRT-LLM, SGLang, or Hugging Face ecosystem Experience bridging academic research with production systems Open-source contributions to widely-used ML infrastructure projects (REQ ID: 2501)