Workato jobs in Mountain View, CA - 67 jobs

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities As a Demand Generation Manager - Embedded, you will be responsible for designing and executing integrated campaigns that drive awareness, engagement, and pipeline growth. In this role, you will also be responsible to: Integrated Campaigns Build and execute multi-channel demand generation campaigns (email, digital, events, content syndication, ABM) to support Embedded pipeline goals. Develop targeted campaigns with SDRs to support outbound motions Paid Advertising Manage paid digital campaigns across search, social, and display. Optimize spend for performance, ROI, and lead quality. Partner & Customer Marketing Support Workato's Embedded Partner Program by driving joint campaigns, referral motions, and co-marketing initiatives. Collaborate directly with embedded customers to support their conferences, events, and go-to-market activities. Sales Collaboration Work closely with SDRs and AEs to align campaigns with sales objectives, messaging, and follow-up strategies. Provide campaign enablement and guidance to ensure successful execution. Measurement & Optimization Track and report on demand generation performance, pipeline contribution, and ROI. Provide insights and recommendations to improve campaign effectiveness. Requirements Qualifications / Experience / Technical Skills 2-4 years of B2B demand generation, growth, or digital marketing experience (SaaS or enterprise tech preferred). Proven experience running multi-channel demand generation programs, including paid media. Hands-on experience with marketing automation platforms (e.g., Marketo), CRM systems (Salesforce), Outreach, and digital ad platforms (LinkedIn, Google Ads). Strong analytical skills with the ability to measure and optimize campaigns for pipeline impact. Experience collaborating with sales teams, SDRs, and/or partners to drive joint marketing efforts. Soft Skills / Personal Characteristics Highly organized with strong project management skills; able to manage multiple priorities simultaneously. Excellent communicator with the ability to partner effectively across functions and teams. A balance of creative thinking and data-driven decision-making. Growth mindset with a willingness to experiment, learn, and adapt quickly The pay for this role may range between $90,000 and $115,000 plus variable, benefits, perks, and equity. #LI-NJ1 (REQ ID: 2329)

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities As an Instructional Designer for Agentic Products, you will design, develop, and deliver engaging learning experiences that enable customers, partners, and internal teams to master Workato's Agentic platform. You will translate complex technical concepts into accessible, actionable content, supporting the adoption and effective use of Agentic solutions. Key Responsibilities: Curriculum Design: Develop and maintain learning paths, courses, and microlearning modules focused on Agentic products (e.g., Agent Studio, Genies, AI Hub, Workato GO). Content Development: Create instructional materials (videos, e-learning, documentation, job aids) that explain Agentic concepts, product features, and best practices. Product Enablement: Collaborate with Product, Engineering, and Customer Success to ensure training aligns with product capabilities and roadmap. Scenario-Based Learning: Design hands-on labs and real-world scenarios (e.g., building and managing Genies, configuring skills, leveraging knowledge bases) to drive practical understanding. Assessment & Certification: Develop assessments, quizzes, and certification programs to validate learner proficiency. Continuous Improvement: Gather learner feedback and analytics to iterate and improve instructional content. Agentic Thought Leadership: Stay current with AI, automation, and agentic trends to ensure Workato's training is innovative and market-leading.Workato Genie - Design time Requirements Qualifications / Experience / Technical Skills Instructional Design Expertise: Proven experience designing technical training for SaaS, automation, or AI products. Technical Acumen: Ability to quickly learn and explain complex concepts (AI agents, workflows, KPIs, skills, knowledge bases). Content Creation: Skilled in authoring tools (Articulate, Captivate, Camtasia, etc.) and multimedia production. Collaboration: Experience working cross-functionally with Product, Engineering, and Customer Success teams. Analytical Mindset: Use data and feedback to drive continuous improvement. Communication: Excellent written and verbal communication skills. Soft Skills / Personal Characteristics At least 3+ years of instructional design experience, including curriculum development, e-learning, and multimedia content creation. Experience with low-code/no-code platforms, automation, or AI-driven products. Familiarity with Workato or similar integration/automation tools. Knowledge of adult learning theory and instructional best practices. Experience creating digital media (e.g. simulations, animated video, graphics, etc.) Experience using data to inform continuous improvement Experience developing training in a variety of delivery modalities (virtual, hands-on/experiential, instructor led, remote classroom, synchronous/asynchronous) for a variety of audiences Job Req ID: 2303

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We're looking for a Senior Product Designer to lead projects that define the future of AI-powered automation at Workato. This role spans the full spectrum of our AI product portfolio. You'll be designing AI-assisted workflow creation tools that help users build workflows faster and better, shaping the builder experience of AI agents, or exploring entirely new AI-powered capabilities that transform how enterprises approach automations that truly solve their business needs. The challenge is making sophisticated AI functionality feel approachable, trustworthy, and genuinely empowering. You'll be partnering closely with product managers, engineers, and researchers - not just to execute on given specs, but to help drive what gets built and why. We're looking for someone who can move fluidly between concept and craft, equally excited about shaping the big-picture UX vision for AI in Workato, and obsessing over the microinteractions that make it feel alive. This is a critical role for a designer with a proven track record of shipping impactful products, a strong understanding of the AI landscape, and the ability to translate complex technical capabilities into intuitive experiences that deliver real business impact. Requirements Qualifications / Experience / Technical Skills 7+ years of experience as a product or interaction designer, with a strong foundation in complex enterprise or data-driven systems (e.g., integration, automation, API management, or data orchestration platforms), and direct experience designing AI-powered or intelligence-driven tools in recent years. A portfolio that demonstrates end-to-end product thinking, showcasing how you've turned complex systems or AI capabilities into intuitive, human-centered experiences, and shipped it with your team. Strong interaction and visual design skills - you have a deep understanding of information architecture, user flows, and system design, combined with a keen eye for layout, hierarchy, typography, and visual polish. Experience collaborating closely with engineers and product managers to define what gets built, not just how it looks. Proven ability to work independently through ambiguity, from exploration to delivery, balancing speed, craft, and user impact. Technical fluency - you understand how AI and automation systems work-you don't have to code, but you understand what's possible. Strong prototyping skills - confidence in creating responsive designs and interactive prototypes in Figma. Experience with motion design and prototyping using Cursor, Framer, HTML/CSS, or AI-native tools (e.g. Prompt-driven prototyping, ChatGPT Canvas, or Figma AI) is a plus. Understanding of accessibility best practices (WCAG) and inclusive design principles. Soft Skills / Personal Characteristics Strong communication skills-you present ideas with clarity, welcome feedback, and are able to influence and align cross-functional teams. Curious, proactive, and low-ego-you seek feedback, share knowledge, and experiment with emerging technologies to raise the bar for your craft. User and craft driven - you design with users' trust in mind, ensuring AI experiences feel transparent and empowering, whilst holding a high bar for quality. Comfort with ambiguity - AI product design often means working ahead of fully-defined requirements and helping shape what's possible. You thrive in rapid iteration and fast-paced, innovative environments. For California applicants, the pay for this role starts at $150,000 and increases based on experience. To stand out in our hiring process, please take the time to respond to the Job Application Questions below with concise yet informative answers. All submissions are personally reviewed by the Hiring Team, not evaluated by AI. (REQ ID: 2427)

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We are seeking an exceptional Sales Operations Intern to join our expanding team. In this role, you will learn and support our TAM modeling and territory building process, sales capacity modeling, growth planning initiatives, weekly forecasting, and pipeline review processes, as well as quarterly and annual business reviews and strategic planning processes. You'll work with and analyze data necessary for both day-to-day sales execution and long-term strategic planning. Finally, you'll get to work with fantastic sales leaders and sales professionals who will teach you a lot about selling and how to build a high-functioning sales org. Manage both ongoing and one-off analyses that help to shine light on how Workato is executing and where we can improve or scale. Assisting Workato North America sales leaders and sales professionals with their operational needs. Learning how SaaS businesses work and what the key KPIs and drivers are for sales productivity. Proactively recommend improvements to existing processes and automation to increase the effectiveness of Sales, Operations, & cross-functional teams. Audit Salesforce data and ensure operational excellence in our CRM. Assist with sales forecasting and planning processes. Ensure territory management excellence for a constantly growing and shifting sales organization, including territory carving, assignment, and process improvements in our CRM. Support ad-hoc projects from leadership. Assist with producing quarterly presentations to the executive team and board. Requirements Qualifications / Experience / Technical Skills Able to commit for at least 6-9 months, with a minimum of 30 hours per week. Exceptional verbal and written presentation skills to communicate analytical insights to business leaders. Diligent thinker who gets things done without overlooking important details. Strong quantitative capabilities with a passion for numbers and analytics. Skilled in SQL. Experience working with BI/Analytics tools (Sigma preferred). High proficiency in Excel & PowerPoint (and Google Sheets & Slides). Experience with Salesforce, Salesforce CPQ, ZoomInfo, and/or BI tools is strongly preferred. Proven track record of analyzing large data sets. Strong analytical and problem-solving skills. Excellent business judgment. Strong track record of identifying key questions; defining, performing, and coordinating analyses; communicating findings in a clear and concise way; and finding creative and innovative solutions. Computer Science, Data/Business Analytics, Information Systems, Statistics, or relevant experience from previous employment. Soft Skills / Personal Characteristics Self-starter with the ability to drive projects from inception to completion. Natural drive for innovation and creative problem-solving. Exceptional attention to detail and follow-through. Excellent interpersonal skills, high energy, and enthusiasm; team-oriented, with strong cross-group collaboration skills. Manage multiple concurrent projects with various deadlines. Strong analytical skills, adept at pulling, analyzing, and communicating business insights. The pay for this role may range between $20 - $23 per hour. #LI-NJ1 Job Req ID: 2332

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Workato is seeking a Brand Designer in Palo Alto, CA Job Duties: Develop and execute visual branding for events, including logos, landing pages, social media, swag and venue design. Design marketing materials such as banners, posters, social media graphics, and swag. Ensure brand consistency across all event assets, from digital promotions to on-site signage. Collaborate with event planners, and stakeholders to align designs with event objectives. Stay updated on design trends and apply innovative ideas to event branding. Manage multiple design projects under tight deadlines while maintaining quality and creativity. Full-time telecommuting is an option. Minimum Requirements: Master's degree, or foreign equivalent, in Graphic Design, Digital Media, or closely related quantitative discipline One (1) year of experience in job offered or in any occupation in a related field. Special Skill Requirements: (1) Adobe Suite; (2) Figma; (3) Ceros; (4) Canva; (5) Asana; (6) Jira; (7) Airtable; (8) graphic modifications; (9) photo retouching; (10) brand consistency. Any suitable combination of education, training and/or experience is acceptable. Full-time telecommuting is an option. Salary: $114,056.00-140,000.00 per annum. 40 hours per week; M-F, 9:00 a.m. to 5:00 p.m. Must be legally authorized to work in the U.S. without sponsorship. #LI-DNI

Responsibilities We are looking for an exceptional AI Research Scientist to join our growing team. In this role, you will be responsible to: * Explore workflow‑aware planning, cost‑optimised RAG, tool‑use evaluation, and multi‑agent collaboration. * Prototype and benchmark models; present findings internally and externally. * Collaborate with Product & Engineering to ship research‑backed features. * Contribute to open‑source repos and author technical blogs. Requirements Qualifications / Experience / Technical Skills * MS/PhD in Computer Science, ML, or related field-or equivalent experience. * Hands‑on with PyTorch/JAX and modern LLM frameworks. * Strong publication record in top-tier ML venues (NeurIPS, ICML, ICLR) or demonstrable impactful experimental work; hands‑on experience with large‑scale model training, transformer architectures, reinforcement‑learning techniques, and CUDA. Soft Skills / Personal Characteristics * Curiosity‑driven and self‑directed. * Ability to explain complex ideas to non‑experts. * Team player who welcomes feedback and knowledge‑sharing. (REQ ID: 2124)

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers We are hiring a Staff Infrastructure Engineer to join our Global Core Infrastructure team and help build and operate the global platform behind Workato.com/go. You will work closely with engineers in the US and across international teams to design, scale, and secure the systems that power Workato's automation platform - trusted by thousands of enterprises and processing billions of events every day. Role Overview As a Staff Infrastructure Engineer, you'll be part of the team responsible for the architecture, scalability, and reliability of Workato's distributed cloud platform. You'll design and optimize the systems that allow our services to run securely and efficiently at scale. This is a highly technical role that requires deep experience with cloud infrastructure, Linux internals, and large-scale distributed systems. Responsibilities Design, build, and maintain a global, distributed, and resilient cloud infrastructure. Collaborate with US-based engineering teams to plan and deliver complex platform initiatives. Patch and optimize open-source components for performance and security. Develop low-level internal services using Linux syscalls and networking primitives. Manage and provision AWS infrastructure using Terraform and Kubernetes. Write and maintain Kubernetes manifests and deployment configurations for critical workloads. Improve and maintain CI/CD pipelines for scalable and secure component delivery. Tune Linux systems and open-source software for high performance and hardened security. Build internal tools to streamline engineering workflows and operational automation. Participate in architecture reviews, incident response, and performance analysis to ensure system reliability. Coordinate cross-team projects, ensuring smooth collaboration on shared goals. Collaborate with management to align engineering goals with company objectives. Perform a Tech Leader role for a group of engineers (planing, reporting, technical leading). Support the professional growth of other engineers by sharing knowledge and mentoring them. Requirements 10+ years of experience in infrastructure or systems engineering roles. Proven expertise in distributed systems and cloud-native architectures. Strong understanding of Linux internals, including networking and system-level performance tuning. Experience operating infrastructure on AWS at scale. Proficiency with Terraform, Kubernetes. Solid understanding of network security and cloud security best practices. Hands-on experience optimizing CI/CD workflows and automating deployments. Excellent analytical, troubleshooting, and communication skills. Experience mentoring and developing engineers, fostering professional growth, and promoting knowledge sharing across teams. Experience working as a technical leader - planning, reporting, and guiding engineering efforts within a team. Nice to Have Experience with Golang for tooling or internal services. Familiarity with Kafka, Redis, ClickHouse, PostgreSQL, or similar technologies. Experience with observability tools such as Grafana, Prometheus, or VictoriaMetrics. Understanding of Vault or other secrets management systems. Contributions to or maintenance of open-source infrastructure projects. Tech Stack AWS • Terraform • Kubernetes • Docker • Linux • Golang • ArgoCD • Kafka • PostgreSQL Redis • ClickHouse • Grafana • VictoriaMetrics • Vault Why Join Us Build and operate a world-class cloud platform used by leading global enterprises. Collaborate with experienced engineers in the US and across international teams. Work in a highly technical environment focused on scalability, performance, and reliability. Contribute to an engineering culture that values ownership, craftsmanship, and innovation. Compensation: This is a full-time, exempt position with a salary range of $210,000.00 - $290,000.00 per year, depending on experience and qualifications. The package includes health insurance, paid time off, and a 401(k) plan.

Responsibilities The Director of Customer Success for Enterprise will be leading one of the most strategic parts of Workato's global business. This leader will develop experiences to drive customer success and retention, leveraging the most effective and efficient tools and processes to provide world-class experiences to our largest customers. In this role, you will also be responsible to: * Fully own customer outcomes for Workato's Enterprise customers, including value realization , retention, and identifying the potential leads and opportunities within the customer base from a cross-sell perspective * Develop and deliver an end-to-end customer journey and experience for Workato's Enterprise customers, driving product adoption and the value customers get from Workato's platform * Closely partner with all cross-functional teams, especially with Sales, Professional Services, Support, and Product, to create a seamless and rich customer experience * Forecast customer health and churn, and develop programs to improve customer retention * Leveraging data to measure the effectiveness of programs and identify strategic opportunities for improvement * Build and manage a high-performing team of Customer Success Managers, fostering a results-driven culture of collaboration and creativity * Manage escalations following both escalation and de-escalation methods for addressing customer issues Requirements Qualifications / Experience / Technical Skills * 5+ years of experience leading customer success teams or equivalent in an Enterprise context (Customer Success Managers, Account Management) * Experience owning retention metrics * Excellent partnership and influencing skills. Demonstrated success working cross-functionally with other departments to get things done. * Experience managing medium sized teams (10+) * Experience in account development and building the account strategy ground up to shape into strategic accounts * Experience in influencing & presenting to key decision-makers like CxOs Soft Skills / Personal Characteristics * Growth mindset, positive attitude, empathetic, and high energy Preferred Qualifications * Experience implementing AI in the customer success space * Experience working on or with SaaS product-led-growth teams * Consulting background * Experience in B2B SaaS * Experience in deal shaping and crafting The pay for this role may range from $175,000.00 to $225,000.00, plus variable compensation, benefits, perks, and equity. #LI-NJ1 (REQ ID: 2445)

Responsibilities * Support the end-to-end execution of Workato's tradeshow program and field marketing events * Own logistics such as exhibitor deadlines, booth orders, shipping, badge registrations, show services, hotel room blocks, and ancillary events * Manage vendor communications, including exhibit houses, shipping providers, swag vendors, and A/V partners * Maintain an internal calendar of upcoming events and ensure all teams are aligned on timelines and deliverables * Coordinate internal team participation, including travel support, event briefings, staffing schedules, and registrations * Work cross-functionally with Sales, Product Marketing, Communications, Lifecycle, Marketing Operations and many more to ensure an event's success * Oversee lead capture, list cleanup, and timely follow-up processes in collaboration with the sales and marketing teams * Oversee inventory of tradeshow materials - booth properties, signage, collateral, swag, etc. - and manage fulfillment and replenishment * Plan and execute additional VIP events, dinners, and happy hours to engage customers, prospects, partners, and industry leaders during conferences * Track event budget and campaign performance to make future recommendations to increase ROI and impact * Able to travel on-site to support events from start to finish (travel required ~40%) Requirements Qualifications / Experience / Technical Skills * 2-4+ years of experience in field marketing, tradeshow coordination, or event marketing * Proven track record of supporting or leading logistics for tradeshows including booth setup, shipping, lead capture, and event briefings * You sweat the details, nothing slips through the cracks, you are known for being organized, precise, and thorough * Comfortable managing external partners and negotiating sponsorship contracts, deliverables, and service agreements with event organizers and vendors * Strong project management skills with the ability to juggle competing deadlines, multiple events, cross functional input, and high visibility deliverables * A natural collaborator who thrives in cross functional environments with experience working closely with Revenue, Product Marketing, Communications, and Partnerships to ensure an event's success * Excellent written and verbal communication skills, you document clearly, follow up proactively, and keep stakeholders aligned * You bring a data driven mindset and are confident in setting KPIs, analyzing event performance, and demonstrating the ROI of field marketing efforts * Proficient with tools like Google Workspace, Asana or similar project management tools * You take initiative, solve problems quickly, and own every detail, especially when on site at events * Ability to travel up to 40% of the time to support event execution in person The pay for this role may range between $100,000 - $125,000 plus variable, benefits, perks, and equity. Job Req ID: 2415

What You Bring? You provide deep expertise and sustained engagement within the ecosystem you're already part of. This is not a typical product engineering role where open source is a side benefit; the primary job is ecosystem contribution: * Thinking deeply about the end user as much as you consider what makes a great developer experience * Contributions to the MCP specification and reference implementations * Building and maintaining open-source MCP servers and tooling * Participating actively in community discussions, helping others solve problems, and sharing what you learn * An Ability and Eagerness to represent Workato as a constructive, technically credible voice in the MCP community What Workato Offers? Workato has made MCP central to our platform strategy. Workato provides the sponsorship, resources, and enterprise context. * 100+ pre-built MCP servers for enterprise systems including Salesforce, Workday, NetSuite, Zendesk, Okta, Stripe, and others * MCP Cloud allows any Workato API collection to become a remote MCP server with authentication, rate limiting, and governance built in * Genies as MCP clients-our AI agents can invoke any third-party MCP server, connecting to the broader ecosystem * 12,000+ connectors available to be exposed as MCP-compatible tools Workato benefits because we become a meaningful participant in the ecosystem rather than just a consumer of it. You benefit because you get paid to do work you're already doing, with enterprise backing and infrastructure behind you. We're not evaluating MCP; we've committed to it as the protocol layer for agentic automation in the enterprise. The problems we're solving include identity, governance, multi-tenancy, observability. These are problems the community needs solved, and we're in a position to contribute those solutions upstream. Required Skills: * 5-7+ years of professional software development experience with a proven track record of shipping high-quality products * Active, visible contributor to the MCP ecosystem * Strong software engineering skills in Python or TypeScript, with comfort across multiple languages * Existing relationships within the MCP community * Proven track record of publicly writing, discussing, reviewing, and helping * Experience shipping products, creating kits, understanding developer tools, and/or managing teams Preferred Strengths: * Contributions to the MCP spec or official repositories * Experience with enterprise integration challenges * Track record of sustained open source contribution * Adaptable, proactive, and creative-comfortable working in a dynamic, startup-like environment. * Strong problem-solving skills and a continuous improvement mindset. What Does Ownership Look Like? Your primary focus is ecosystem work, but your efforts will inevitably guide how Workato evolves its own MCP capabilities: * Advise on architecture for exposing Workato connectors as MCP servers * Help shape our developer experience for MCP * Identify where Workato can contribute infrastructure or tooling that the domain needs * Serve as an active, visible contributor to the MCP ecosystem, maintaining strong relationships in the MCP community, while building new bridges.

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We are seeking exceptional graduate students to join our AI Lab as Research Interns in San Francisco. You'll work on fundamental problems in LLM-based agentic systems and efficient AI infrastructure, with opportunities to publish your research while making direct impact on production systems serving enterprise customers. In this role, you will also be responsible to: Conduct original research on LLM agent architectures and optimization techniques Develop and evaluate novel algorithms with both academic rigor and production feasibility Present your work at internal research seminars and external conferences Mentor and collaborate with LLM engineers on implementation and deployment Requirements Qualifications / Experience / Technical Skills Currently pursuing MS/PhD in Computer Science, Machine Learning, Natural Language Processing, or related fields Publications at top-tier venues (ICML, NeurIPS, ICLR, ACL, EMNLP, NAACL) Strong programming skills in Python and PyTorch Ability to work in-person at our San Francisco office Ability to work independently and collaborate across research and engineering teams Preferred Experience with self-evolving agent systems Proficiency in CUDA programming and custom kernel development for LLM operations Background in reinforcement learning-based LLM fine-tuning Track record of contributions to production inference systems such as vLLM, TensorRT-LLM, SGLang, or Hugging Face ecosystem Experience bridging academic research with production systems Open-source contributions to widely-used ML infrastructure projects (REQ ID: 2501)

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for an exceptional Solutions Consultant to join our growing team. In this role, you will be responsible to: Own the technical diagnosis, prescription, and validation phases of the sales cycle and advise customers consultatively. Effectively team with AEs, Solution Architects, and other functions to evangelize our platform, approach, and architecture tailored to the customer's business and drive the technical sales stages to completion. Work closely with Customer Success to make the solution a reality for the customer. Articulate and educate on business, technical and architectural concepts to a variety of audiences, including business and technical teams. Create and deliver custom product demonstrations to support the sales cycle Perform business and technical discovery with customer prospects and be able to architect/build proposed solutions using Workato products Successfully manage and execute technical workshops and proof of concepts (POCs), on-site or remote Able to respond to functional and technical elements of RFIs/RFPs Collect feedback from the field, synthesize, analyze and channel to Product Management and Engineering for product roadmap Responsible for representing the product to customers and at field events such as conferences, seminars, etc. Requirements Qualifications / Experience / Technical Skills BA/BS or equivalent education - Computer Science degree Good pre-sales experience in a SaaS/iPaas organization Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs and Databases Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure Ability to lead architectural discussions. Ability to travel as needed and to work flexible hours throughout the sales territory. Soft Skills / Personal Characteristics Ability to learn new concepts, technologies and solve problems. Strong interpersonal skills with the ability to convey and relate ideas to others and work collaboratively to get things done. Excellent presentation abilities and composure in front of all levels of technical and business audiences. A passion for technology and translating that passion into business impact for customers. Excellent verbal and written communication and presentation skills in front of all audiences. For California applicants, the base pay for this role may range between $95,000 - $125,000 plus variable, benefits, perks, and equity. (REQ ID: 2261)

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We are seeking a strategic Lead Product Manager to lead our developer-facing products for LLM and Agentic applications. In this pivotal role, you will be the bridge between our developers, our business goals, and our engineering teams, driving the vision and execution of next-generation AI-powered automation and integration tools on the Workato platform. You will be responsible for the entire product lifecycle, from identifying market opportunities and defining the product vision to working with engineering to deliver solutions that empower developers. This role requires someone who has successfully built and shipped developer products before, with a deep understanding of developer ergonomics and an instinct for what separates good developer tools from truly exceptional ones. This is a critical role for someone with a proven track record in developer experience, a strong understanding of the AI landscape, and the ability to translate complex technical capabilities into tangible business value. You should know what great developer tools look and feel like because you've built them yourself. You will also be responsible to: Define and champion the product vision, strategy, and roadmap for Workato's AI and LLM-focused developer products. Partner closely with engineering, design, marketing, and sales to deliver exceptional AI products and drive go-to-market success. Build deep insights into developer workflows, needs, and pain points through direct customer engagement, user research, and community feedback. Transform developer insights and business requirements into actionable PRDs, user stories, and technical specifications. Own the product backlog and feature prioritization, making data-driven decisions that balance immediate developer needs with long-term platform vision. Lead competitive intelligence and market analysis to identify emerging trends and ensure Workato stays ahead in AI developer tooling. Champion the product vision both internally and externally, engaging with developer communities, conferences, and key technical stakeholders. Establish and monitor key product metrics including developer satisfaction, API adoption, and platform engagement to drive continuous improvement. Drive developer adoption metrics and optimize onboarding experiences to reduce time-to-first-value. Requirements Qualifications / Experience / Technical Skills You have 7+ years of experience in product management, with a demonstrated history of launching successful developer-facing products. You are passionate about creating exceptional developer experiences and have strong instincts for what makes developer tools truly great. You possess strong user empathy and a developer-first mindset, effectively advocating for developer needs. You have experience building or managing APIs, SDKs, or other developer platforms. You have a technical background or demonstrable understanding of the AI/ML development lifecycle, including data processing, model deployment, and monitoring. Nice to Have Hands-on experience building or using LLM-powered applications and familiarity with AI frameworks like LangChain, LlamaIndex, or similar. Experience with integration, automation, or MLOps platforms. Active participation in developer communities through writing, speaking, or open-source contributions. Soft Skills / Personal Characteristics You are a strategic thinker who can connect technology with business impact and craft a compelling product narrative. You have excellent leadership and communication skills, with the ability to influence and align cross-functional teams. You are comfortable with ambiguity and rapid iteration, thriving in fast-paced, innovative environments. (REQ ID: 2249)

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities As we work towards building out the Context Layer for the Agentic Enterprise, we are looking for an exceptional Search/AI Engineer with experience in Search Relevance to join our growing team. In this role, you will lead the design, development, and optimization of intelligent search systems that leverage machine learning at their core. You'll be responsible for building end-to-end retrieval pipelines that incorporate advanced techniques in query understanding, ranking, and entity recognition. The ideal candidate combines deep expertise in information retrieval and search relevance with hands-on experience applying machine learning to real-world search problems at scale. In this role, you will also be responsible for: Lead the development of advanced query understanding systems that parse natural language, resolve ambiguity, and infer user intent Design and deploy learning-to-rank models that optimize relevance using behavioral signals, embeddings, and structured feedback Build and scale robust Entity Recognition pipelines that enhance document understanding, enable contextual disambiguation, and support entity-aware retrieval Architect next-gen search infrastructure capable of supporting highly dynamic document corpora and real-time indexing Create and maintain graph-based knowledge systems that enhance LLM capabilities through structured relationship data Drive improvements in query rewriting, intent classification, and semantic search, using both statistical and neural methods Own the design of evaluation frameworks for offline/online relevance testing, A/B experimentation, and continual model tuning Collaborate with product and applied research teams to translate user needs into data-informed search innovations Produce clean, scalable code and influence system architecture and roadmap across the relevance and platform stack Requirements Qualifications / Experience / Technical Skills Bachelor's/Master's/PhD degree in Statistics, Mathematics, Computer Science, or another quantitative field 7+ years of backend engineering experience with 3+ years in search, information retrieval, or related fields Strong proficiency in Python Hands-on experience with search engines (Opensearch or Elasticsearch) Strong understanding of information retrieval concepts spanning traditional methods (TF-IDF, BM25) and modern neural search techniques (vector embeddings, transformer models) Experience with text processing, NLP, and relevance tuning Experience with relevance evaluation metrics (NDCG, MRR, MAP) Experience with large-scale distributed systems Proficiency in Knowledge Graph construction and optimization is a plus Strong analytical and problem-solving skills Soft Skills / Personal Characteristics Strong communication abilities to explain technical concepts Collaborative mindset for cross-functional teamwork Detail-oriented with strong focus on quality Self-motivated and able to work independently Passion for solving complex search problems (REQ ID: 2472)

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We're seeking a data-driven, business-savvy Sales Operations Data Analyst to own and enhance our dashboarding ecosystem using modern BI tools. This role will empower Workato's Sales and Revenue Operations teams with actionable insights that drive strategic and operational decision-making. Build scalable, efficient, reliable, and easy-to-consume front end dashboards within our BI application, Sigma Computing that drive informed decision-making across Sales and Sales Ops teams. Own and enhance core dashboards and reports, ensuring they evolve with the business and remain accurate, relevant, and accessible. Document dashboards comprehensively to support ongoing self-service, troubleshooting, and long-term sustainability. Balance short-term ad hoc requests with the development of long-term, scalable analytics solutions. Collaborate with data engineering to ensure dashboards are built on robust, efficient, and future-proof data architectures. Act as the subject matter expert on key Sales KPIs Partner with SalesOps leaders to identify insights gaps, uncover pain points, and propose solutions that enhance sales productivity and process optimization. Work cross-functionally with product and systems teams to improve data quality, availability, and capture processes. Conduct deep-dive exploratory analyses to uncover insights, highlight trends, and drive strategic discussions. Requirements Qualifications / Experience / Technical Skills Proven experience creating business-facing dashboards using modern BI tools (e.g. Sigma, Tableau, Looker, Power BI). 5+ years of meaningful data analysis experience, preferably within SaaS or a relatable analytical background. Strong SQL skills and a solid understanding of data modeling and architecture. Ability to simplify complex data for non-technical stakeholders. Sales operations experience is a strong plus Detail-oriented mindset with a sense of urgency Self-starter with the intellectual curiosity to be a systematic problem solver Excellent quantitative skills with experience analyzing SaaS adoption and retention metrics Ability to adapt quickly to changing priorities and effectively manage time, multiple tasks, and firm deadlines Excellent interpersonal skills; skilled at creating material for an executive audience; skilled at converting business requirements into consumable material Bachelor's degree required The pay for this role may range between $80,000 - $100,000 plus variable, benefits, perks, and equity. #LI-NJ1

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities As Director of Business Development, Strategic AI Partnerships, you will be at the forefront of Workato's AI ecosystem strategy. You will be a part of our AI Research Lab in San Francisco working to identify, build, and scale relationships with top AI technology partners. You will drive integration opportunities and joint go-to-market (GTM) initiatives. This is a highly visible, cross-functional role requiring executive presence, deal-making acumen, and a passion for innovation. You will also be responsible to: Partner Strategy & Relationship Building: Identify, engage, and nurture relationships with a small number of the world's top businesses. Build executive-level connections and maintain ongoing strategic alignment. Integration & GTM Opportunities: Surface and evaluate opportunities for deep technical integrations and joint GTM motions that drive mutual value. Deal Structuring & Execution: Lead the structuring, negotiation, and closure of complex partnership agreements, ensuring alignment with Workato's business objectives. Joint Customer Opportunities: Proactively identify and route joint customer opportunities to the sales organization, collaborating closely to maximize impact. Executive Engagement: Represent Workato in partner executive forums, industry events, and joint customer engagements. Requirements Qualifications / Experience / Technical Skills 10+ years in business development, alliances, or partnerships within enterprise SaaS, with a focus on AI, cloud, or developer platforms. Demonstrated success structuring and closing complex technology partnerships. Deep understanding of the AI ecosystem and developer tools landscape. Bachelor's degree required; MBA or advanced degree preferred. Soft Skills / Personal Characteristics Excellent communication, negotiation, and project management skills. Strong executive presence and ability to influence at all levels. (REQ ID: 2461)

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers We are hiring a Senior Infrastructure Engineer to join our Global Core Infrastructure team and help build and operate the global platform behind Workato.com/go. You will work closely with engineers in the US and across international teams to design, scale, and secure the systems that power Workato's automation platform - trusted by thousands of enterprises and processing billions of events every day. Role Overview As a Senior Infrastructure Engineer, you'll be part of the team responsible for the architecture, scalability, and reliability of Workato's distributed cloud platform. You'll design and optimize the systems that allow our services to run securely and efficiently at scale. This is a highly technical role that requires deep experience with cloud infrastructure, Linux internals, and large-scale distributed systems. Responsibilities Design, build, and maintain a global, distributed, and resilient cloud infrastructure. Collaborate with AI engineering and iPaaS engineering teams to plan and deliver complex platform initiatives. Patch and optimize open-source components for performance and security. Build iPaaS and AI infrastructure at scale and cross-cloud. Manage and provision AWS infrastructure using Terraform and Kubernetes. Write and maintain Kubernetes manifests and deployment configurations for critical workloads. Improve and maintain CI/CD pipelines for scalable and secure component delivery. Tune Linux systems and open-source software for high performance and hardened security. Build internal tools to streamline engineering workflows and operational automation. Participate in architecture reviews, incident response, and performance analysis to ensure system reliability. Requirements 7+ years of experience in infrastructure or systems engineering roles. Proven expertise in distributed systems and cloud-native architectures. Strong understanding of Linux internals, including networking and system-level performance tuning. Experience operating infrastructure on AWS at scale. Proficiency with Terraform, Kubernetes. Solid understanding of network security and cloud security best practices. Hands-on experience optimizing CI/CD workflows and automating deployments. Excellent analytical, troubleshooting, and communication skills. Nice to Have Experience with Golang for tooling or internal services. Experience building cross-cloud AI infrastructure. Familiarity with Kafka, Redis, ClickHouse, PostgreSQL, or similar technologies. Experience with observability tools such as Grafana, Prometheus, or VictoriaMetrics. Understanding of Vault or other secrets management systems. Contributions to or maintenance of open-source infrastructure projects. Tech Stack AWS • Terraform • Kubernetes • LiteLLM • Quadrant • ArgoCD • Kafka • PostgreSQL • Redis • ClickHouse • Grafana • VictoriaMetrics • Vault Why Join Us Build and operate a world-class cloud platform used by leading global enterprises. Collaborate with experienced engineers in the US and across international teams. Work in a highly technical environment focused on scalability, performance, and reliability. Contribute to an engineering culture that values ownership, craftsmanship, and innovation. This is a full-time position with a salary range of $180,000.00 - $240,000.00 per year, depending on experience and qualifications. The package includes health insurance, paid time off, and a 401(k) plan.

Requirements We are seeking a product-minded Principal Software Engineer to join our San Francisco team focused on building the next generation of developer products. This role is at the forefront of innovation, specifically creating tools and platforms for developers who are building LLM and Agentic applications. You will be instrumental in shaping the future of how developers interact with and build on top of Workato's ecosystem in the age of AI. You will collaborate closely with product, engineering, and developer relations teams to deliver robust, scalable, and intuitive services. This role requires a high technical bar, plus an emphasis on developer ergonomics, so we can deliver a delightful developer experience. * Design, build, and maintain robust, scalable, and high-quality developer-facing products and APIs for LLM and Agentic application development. * Collaborate closely with product managers, designers, developer relations and other engineers to translate developer needs and product requirements into elegant technical solutions. * Write clean, maintainable, and well-tested code, and contribute to a high standard of engineering excellence within the team. * Implement and improve validation, monitoring, and observability for ML services within the sandbox environment. * Drive the full development lifecycle: from ideation and architecture to deployment and continuous improvement. * Continuously evaluate and optimize existing implementations for performance, scalability, and developer usability. * Identify and resolve bottlenecks, bugs, and technical challenges in a fast-paced, iterative environment. * Conduct code reviews and mentor team members to uphold high engineering standards. * Stay at the cutting edge of AI, LLMs, and developer tooling, bringing new ideas and technologies to the team. Requirements Qualifications / Experience / Technical Skills * Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or equivalent industry experience. * 10+ years of experience of professional software development experience, with a proven track record of shipping high-quality products. * You are a product-minded engineer who thinks deeply about the end-user. You have strong opinions about what makes a great developer experience. * You have experience building developer-facing products, APIs, SDKs, or CLIs. * You are proficient in one or more modern programming languages such as Go, Python, Ruby, or JavaScript and hands-on experience with LLM models. * Proven track record of deploying and maintaining ML services in production environments is a strong plus. * Solid understanding of API design, developer tooling, software architecture, data structures, and algorithms. * LLMops/MLops experience is a strong plus, especially in developer-facing products. * Experience building or supporting developer platforms, APIs, or sandbox environments is highly desirable. Soft Skills / Personal Characteristics * Excellent written and verbal communication skills in English. * Collaborative team player with a passion for empowering developers and improving developer experience. * Adaptable, proactive, and creative-comfortable working in a dynamic, startup-like environment. * Strong problem-solving skills and a continuous improvement mindset. Join us in San Francisco and help shape the future of developer innovation with AI-powered sandbox experiences! (REQ ID: 2243)

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an "enterprise startup to bet your career on" Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We are seeking exceptional graduate students to join our AI Lab as Research Interns in San Francisco. You'll work on fundamental problems in LLM-based agentic systems and efficient AI infrastructure, with opportunities to publish your research while making direct impact on production systems serving enterprise customers. In this role, you will also be responsible to: Conduct original research on LLM agent architectures and optimization techniques Develop and evaluate novel algorithms with both academic rigor and production feasibility Present your work at internal research seminars and external conferences Mentor and collaborate with LLM engineers on implementation and deployment RequirementsQualifications / Experience / Technical Skills Currently pursuing MS/PhD in Computer Science, Machine Learning, Natural Language Processing, or related fields Publications at top-tier venues (ICML, NeurIPS, ICLR, ACL, EMNLP, NAACL) Strong programming skills in Python and PyTorch Ability to work in-person at our San Francisco office Ability to work independently and collaborate across research and engineering teams Preferred Experience with self-evolving agent systems Proficiency in CUDA programming and custom kernel development for LLM operations Background in reinforcement learning-based LLM fine-tuning Track record of contributions to production inference systems such as vLLM, TensorRT-LLM, SGLang, or Hugging Face ecosystem Experience bridging academic research with production systems Open-source contributions to widely-used ML infrastructure projects (REQ ID: 2501)