Customer Success Manager jobs at Workday

**About the Role** We're looking for a **highly technical, customer-obsessed Senior Manager** to lead a team at the forefront of our **Intuit Enterprise Suite** operations. This role is pivotal in **elevating our supportability strategy** , **enhancing the end-to-end customer experience** , and **enabling operational excellence** across a distributed ecosystem. The ideal candidate brings a rare blend of **technical acumen, hands-on leadership, customer-facing experience** , and **cross-functional collaboration skills** . You'll thrive on solving complex problems, driving data-driven decisions, managing high-impact escalations, and mentoring a team of talented specialists, all while being deeply connected to the voice of the customer. **Responsibilities** **Key Responsibilities** **Leadership & People Management** + Lead, inspire, and develop a geographically distributed U.S. based team of Tier 2 technical specialists across multiple product domains. + Foster a high-performance culture focused on accountability, continuous learning, and measurable outcomes. + Provide strategic and tactical direction, ensuring alignment with mid-market objectives and customer impact metrics. + Champion career development, mentoring, performance management, and team enablement. **Technical & Operational Execution** + Serve as a technical authority and escalation point for complex customer and support issues. + Work hands-on with product, customer success, and data teams to root-cause systemic issues and deploy durable solutions. + Partner closely with mid-market stakeholders to improve supportability across assisted experiences. + Drive initiatives that enhance customer resolution rates and reduce friction in the support journey. **Customer-Facing Strategy** + Engage directly with customers, support teams, and partners to gather feedback, understand pain points, and translate insights into action. + Act as a customer advocate to ensure voice-of-customer is integrated into product and operational roadmaps. **Cross-Functional Communication & Influence** + Build strong relationships across product, customer success, and cross-functional business partners. + Navigate competing priorities and drive alignment on escalations, tooling improvements, and proactive support strategies. + Create and deliver executive-level reporting and presentations on team performance, customer impact, and operational metrics. **Data-Driven Decision Making** + Utilize dashboards, analytics, and insights to inform prioritization, identify trends, and report on success metrics. + Drive initiatives that promote scalability, automation, and repeatability of support processes. **Qualifications** **Qualifications** + **Bachelor's degree** or equivalent experience in a technical or business-related field. + **5+ years of leadership experience** , with at least 3 years managing high-performing technical teams. + Proven ability to resolve critical escalations and influence cross-functional leadership, including product, customer success, and operational business teams. + Strong operational mindset with the ability to prioritize effectively in a fast-paced, dynamic environment. + Experience in **mid-market support** , **internal communications** , or **supportability strategy** is strongly preferred. + Deep understanding of **SaaS platforms** , customer support systems, and customer success best practices. + Outstanding communication, writing, and presentation skills, with the ability to convey complex ideas to diverse audiences. + Demonstrated experience in driving **cross-functional alignment** , developing internal strategies, and delivering results that directly improve the customer experience. **Preferred Attributes** + Background in technical support, SaaS, or customer experience leadership. **Why Join Intuit?** At Intuit, we're building a platform to power prosperity for our customers around the world. You'll join a mission-driven team that's reimagining how enterprise-level businesses are supported and you'll be empowered to make a tangible difference in how we serve them. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Southern California $85,000.00 - 114,500.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

**About the Role** We're looking for a **highly technical, customer-obsessed Senior Manager** to lead a team at the forefront of our **Intuit Enterprise Suite** operations. This role is pivotal in **elevating our supportability strategy** , **enhancing the end-to-end customer experience** , and **enabling operational excellence** across a distributed ecosystem. The ideal candidate brings a rare blend of **technical acumen, hands-on leadership, customer-facing experience** , and **cross-functional collaboration skills** . You'll thrive on solving complex problems, driving data-driven decisions, managing high-impact escalations, and mentoring a team of talented specialists, all while being deeply connected to the voice of the customer. **Responsibilities** **Key Responsibilities** **Leadership & People Management** + Lead, inspire, and develop a geographically distributed U.S. based team of Tier 2 technical specialists across multiple product domains. + Foster a high-performance culture focused on accountability, continuous learning, and measurable outcomes. + Provide strategic and tactical direction, ensuring alignment with mid-market objectives and customer impact metrics. + Champion career development, mentoring, performance management, and team enablement. **Technical & Operational Execution** + Serve as a technical authority and escalation point for complex customer and support issues. + Work hands-on with product, customer success, and data teams to root-cause systemic issues and deploy durable solutions. + Partner closely with mid-market stakeholders to improve supportability across assisted experiences. + Drive initiatives that enhance customer resolution rates and reduce friction in the support journey. **Customer-Facing Strategy** + Engage directly with customers, support teams, and partners to gather feedback, understand pain points, and translate insights into action. + Act as a customer advocate to ensure voice-of-customer is integrated into product and operational roadmaps. **Cross-Functional Communication & Influence** + Build strong relationships across product, customer success, and cross-functional business partners. + Navigate competing priorities and drive alignment on escalations, tooling improvements, and proactive support strategies. + Create and deliver executive-level reporting and presentations on team performance, customer impact, and operational metrics. **Data-Driven Decision Making** + Utilize dashboards, analytics, and insights to inform prioritization, identify trends, and report on success metrics. + Drive initiatives that promote scalability, automation, and repeatability of support processes. **Qualifications** **Qualifications** + **Bachelor's degree** or equivalent experience in a technical or business-related field. + **5+ years of leadership experience** , with at least 3 years managing high-performing technical teams. + Proven ability to resolve critical escalations and influence cross-functional leadership, including product, customer success, and operational business teams. + Strong operational mindset with the ability to prioritize effectively in a fast-paced, dynamic environment. + Experience in **mid-market support** , **internal communications** , or **supportability strategy** is strongly preferred. + Deep understanding of **SaaS platforms** , customer support systems, and customer success best practices. + Outstanding communication, writing, and presentation skills, with the ability to convey complex ideas to diverse audiences. + Demonstrated experience in driving **cross-functional alignment** , developing internal strategies, and delivering results that directly improve the customer experience. **Preferred Attributes** + Background in technical support, SaaS, or customer experience leadership. **Why Join Intuit?** At Intuit, we're building a platform to power prosperity for our customers around the world. You'll join a mission-driven team that's reimagining how enterprise-level businesses are supported and you'll be empowered to make a tangible difference in how we serve them. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Southern California $85,000.00 - 114,500.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

The **Mailchimp Customer Success (CS) Data Science & Analytics team** is seeking an exceptional **Manager** to lead analytics and data science efforts that empower our Customer Success organization to deliver meaningful outcomes for Mailchimp customers. In this pivotal role, you will drive experimentation, innovation, and data-driven decision-making to improve customer engagement, retention, and success across the Mailchimp ecosystem. You will collaborate cross-functionally with Mailchimp Customer Success, Product, Marketing, and Data Engineering teams to develop analytical strategies that influence customer journeys and operational efficiency. Your leadership will help shape the future of how Intuit enables Customer Success at scale-combining data, AI, and experimentation to deliver measurable business impact. **Responsibilities** + **Develop and drive the data and analytics strategy** for Mailchimp's Customer Success organization, ensuring alignment with Intuit's customer success vision and priorities. + Partner with business and operations leaders to identify high-impact opportunities, prioritize investments, and define measurable success outcomes. + **Lead and mentor a world-class team** of data scientists and analysts, fostering technical and strategic excellence across experimentation, causal inference, and advanced modeling. + **Design and implement frameworks** that measure and optimize the impact of Mailchimp's Customer Success programs-covering engagement, retention, and support effectiveness. + Build scalable measurement systems and data products that provide actionable insights into customer behavior and health. + **Activate insights** to inform strategic decisions, improve processes, and drive better customer experiences through Mailchimp's human and digital success channels. + Partner with Product and AI teams to evaluate and integrate **AI/ML and LLM-driven experiences** into the customer journey, including measuring their impact on satisfaction and success outcomes. + **Champion experimentation rigor and data excellence** , advancing methodologies in A/B testing, causal inference, and predictive modeling. + Collaborate with data engineering to ensure **data quality, accessibility, and visualization excellence** , enabling the team to deliver fast, accurate insights. + Role-model Intuit's "Win Together" value-building collaboration across Mailchimp, Intuit's Customer Success, and cross-functional teams. **Qualifications** + 7+ years of experience in analytics and data science, with a strong background in **customer success, marketing, or product analytics** . + Proven success in **leading high-performing analytics or data science teams** . + Expertise in **statistical analysis, experimentation (A/B, multivariate, and hierarchical models), and causal inference methods** (e.g., Propensity Score Matching, DiD, Synthetic Control). + Proficiency in **SQL and Python** ; familiarity with BI tools (e.g., Tableau, Power BI, Looker) is a plus. + Experience applying **AI/ML and LLM technologies** in analytics or customer-facing use cases. + Strong ability to connect data insights with business strategy and influence executive decision-making. + Excellent communication skills-able to translate complex analytics into clear business narratives. + Bachelor's degree required; advanced degree in a quantitative field (Statistics, Economics, Computer Science, Data Science, or related) preferred. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

The **Mailchimp Customer Success (CS) Data Science & Analytics team** is seeking an exceptional **Manager** to lead analytics and data science efforts that empower our Customer Success organization to deliver meaningful outcomes for Mailchimp customers. In this pivotal role, you will drive experimentation, innovation, and data-driven decision-making to improve customer engagement, retention, and success across the Mailchimp ecosystem. You will collaborate cross-functionally with Mailchimp Customer Success, Product, Marketing, and Data Engineering teams to develop analytical strategies that influence customer journeys and operational efficiency. Your leadership will help shape the future of how Intuit enables Customer Success at scale-combining data, AI, and experimentation to deliver measurable business impact. **Responsibilities** + **Develop and drive the data and analytics strategy** for Mailchimp's Customer Success organization, ensuring alignment with Intuit's customer success vision and priorities. + Partner with business and operations leaders to identify high-impact opportunities, prioritize investments, and define measurable success outcomes. + **Lead and mentor a world-class team** of data scientists and analysts, fostering technical and strategic excellence across experimentation, causal inference, and advanced modeling. + **Design and implement frameworks** that measure and optimize the impact of Mailchimp's Customer Success programs-covering engagement, retention, and support effectiveness. + Build scalable measurement systems and data products that provide actionable insights into customer behavior and health. + **Activate insights** to inform strategic decisions, improve processes, and drive better customer experiences through Mailchimp's human and digital success channels. + Partner with Product and AI teams to evaluate and integrate **AI/ML and LLM-driven experiences** into the customer journey, including measuring their impact on satisfaction and success outcomes. + **Champion experimentation rigor and data excellence** , advancing methodologies in A/B testing, causal inference, and predictive modeling. + Collaborate with data engineering to ensure **data quality, accessibility, and visualization excellence** , enabling the team to deliver fast, accurate insights. + Role-model Intuit's "Win Together" value-building collaboration across Mailchimp, Intuit's Customer Success, and cross-functional teams. **Qualifications** + 7+ years of experience in analytics and data science, with a strong background in **customer success, marketing, or product analytics** . + Proven success in **leading high-performing analytics or data science teams** . + Expertise in **statistical analysis, experimentation (A/B, multivariate, and hierarchical models), and causal inference methods** (e.g., Propensity Score Matching, DiD, Synthetic Control). + Proficiency in **SQL and Python** ; familiarity with BI tools (e.g., Tableau, Power BI, Looker) is a plus. + Experience applying **AI/ML and LLM technologies** in analytics or customer-facing use cases. + Strong ability to connect data insights with business strategy and influence executive decision-making. + Excellent communication skills-able to translate complex analytics into clear business narratives. + Bachelor's degree required; advanced degree in a quantitative field (Statistics, Economics, Computer Science, Data Science, or related) preferred. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

We're looking for an Analyst Relations Manager within Intuit's Global Business Solutions Group (GBSG) US External Communications team supporting mid-market. In this position, you'll play a pivotal role in shaping and communicating the company's narrative to key industry analysts. You're responsible for influencing market perceptions and purchasing decisions for Intuit's business platform through analyst relations, reviews, and awards across Intuit QuickBooks and Mailchimp as part of our strategy to win in the mid market (businesses with annual revenue ranging from $2.5M to $100M+). At Intuit, we're building something bold - and we want you to be part of it. Intuit Enterprise Suite is at the forefront of transforming how large businesses run their finances, market to customers, and unlock growth. Leveraging the capabilities of QuickBooks and Mailchimp, powered by the Intuit platform, Intuit Enterprise Suite is one of the most exciting and high-growth bets inside the company. We're creating new playbooks, scaling with purpose, and working alongside the most influential partners in the industry - including global accounting firms and tech-forward enterprises. If you're looking for a role where you can shape strategy, move fast, and make an outsized impact, this is where it's happening. **Responsibilities** We're on the hunt for a highly motivated, detail-oriented, and strategic Analyst Relations Manager with 7-10+ years of experience to supercharge our team! We're looking for someone who can stand up an analyst relations function for Intuit's growing mid-market business including Intuit Enterprise Suite, QuickBooks, and Mailchimp. Your primary goal is to ensure that analysts have a deep, accurate understanding of the company's offerings, strategy, and market position and a deep understanding of our product capabilities. You ensure that Intuit's products are included in key analyst research and reviews so that Intuit is being recommended in the market. This person would also lead the earned reviews and awards strategy and execution for the team. This means working closely with our GBSG US External Communications team, agency partners, cross-functional teams, and performance marketing to develop and implement end-to-end analyst relations, reviews, awards, and recommendations strategies and submissions for the business. If you are experienced in driving analyst relations workstreams end to end, have great judgment, and a knack for driving integration and managing complex workflows, we want to hear from you! + Build and maintain strong, trusted relationships with key analysts from firms like Gartner, Forrester, IDC, and more. This involves regular communication, acting as a reliable point of contact, and understanding each analyst's research areas and needs. + Schedule and orchestrate briefings between analysts and company executives or subject matter experts and prepare executives. Manage inbound inquiries, providing analysts with the information they need for their research, reports, and reviews. + Work closely with product and marketing teams to develop messaging and content tailored specifically for an analyst audience. Ensure that all communications are consistent, compelling, and aligned with the company's strategic direction. + Manage the company's participation in major industry reports, review programs, and awards. This includes preparing the company's submission, coordinating with internal teams, and reviewing drafts of the report to ensure factual accuracy. + Act as the internal voice of the analyst community. Translate analyst feedback and market insights back to communications, product, marketing, and executive teams to help inform product roadmaps, refine messaging, and stay ahead of market trends. + Ensure the company is maximizing AR advisory sessions to get the market insights, industry opportunities and competitive positioning needed to grow our market share + Pursure sponsorship and custom content opportunities with firms and partner with internal stakeholders to maximize + Research media trends, competitor news, and mine for opportunities to help reposition the business and boost our reputation and drive consideration + Lead the submission process end to end for earned recognitions, bringing in the necessary teams and individuals to contribute and amplify. Drive integrated comms plans to amplify recognition, partnering with social, performance marketing, and employee comms. + Manage participation in key analyst events and briefings. + Measure the value and ROI of analyst relations at Intuit. + Maintain our tracker of awards, recognitions, and reviews across external lists and rankings. + Monitor coverage and prepare regular reports on activity in partnership with our agencies and internal data teams. **Qualifications** + 7-10+ years of direct analyst relations experience in B2B technology, preferably enterprise tech + Quick study with ability to continuously learn and apply feedback to work; keen interest and acumen for understanding products, technology, SMBs, fintech, marketing, etc. + Ability to drive communications workstreams with little oversight; proactively connect dots across teams and surface gaps or misalignment + Knowledge of analyst relations best practices and strong existing relationships + Familiarity with analyst evaluation methodologies (e.g., Magic Quadrant, Wave, IDC MarketScape) + Excellent written and verbal communication skills + Ability to manage multiple priorities and stakeholders in a fast-paced working environment + Strong organizational and program management skills + Attention to detail and high degree of professional rigor Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Bay Area Northern California: $158,000 - $214,000 ; Southern California: $148,500 - $201,000 ; Washington State: $145,500 - $197,000 EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

We are seeking a highly organized, proactive, and strategically-minded Principal to play a vital role in scaling the Intuit Lighthouse program. This individual will be responsible for leading the strategy, planning, and execution of high-impact customer events to ensure seamless customer engagements. This role requires exceptional organizational and communication skills, and the ability to thrive in a highly matrixed, cross-functional team environment. You will contribute significantly to the program's overall success by demonstrating strong leadership potential and strategic thinking, aligned with program goals. **Responsibilities** + Lead the end-to-end planning, coordination, and execution of Lighthouse small to large scale events with customers and accounting firms, establishing and maintaining a standard process. + Drive personalized customer journeys for events, structuring sessions towards thought-leadership and gathering actionable customer feedback. + Develop and execute comprehensive customer event communication plans for events, including save-the-date messages, invitations, event websites, teasers, and post-event follow-ups. + Lead event decision-making processes, including evaluating requests from the executive team or self-initiated within Lighthouse, determining budget needs, securing approvals, and owning financial project management. + Strategically vet availability of key Intuit leaders and external factors for optimal event timing. + Define event KPIs aligned with Lighthouse goals, determine desired attendee outcomes, and draft comprehensive agenda frameworks. + Oversee customer selection and registration processes, including creating wish lists, managing attendee considerations, exploring registration platforms, and establishing contingency plans for attendee goals. + Manage all event project management artifacts, including workback timelines of critical milestones, DACE (roles & responsibilities) documents, and risk management/contingency plans. + Collaborate with legal teams to ensure compliance, reviewing MSAs, SOWs, and managing likeness/releases for content capture. + Develop and execute comprehensive customer communication plans for events, including save-the-date messages, invitations, event websites, teasers (sizzle reels, confirmed speakers, agenda previews), agenda customization, "Know Before You Go" guides, and post-event follow-ups. + Lead production pre-production efforts, including identifying event types (panels, fireside chat, peer-to-peer, breakouts), venue/room booking, establishing look & feel, coordinating fabrication, stagecraft, seating, and all food & beverage needs (catering, bar, coffee cart, off-site meals). + Manage event programming, including session length, style, Q&A, interactivity, and comprehensive speaker preparation, including rehearsals and content validation. Explore "Whizbang" elements such as unconferences, AMA modules, product reveals, and interactive elements. + Oversee content capture strategies for events, including production plans, testimonials, photography, and post-production utilization. + Coordinate extensive internal outreach and scheduling with Executives, C-Suite, PD teams, Marketing, and the Lighthouse team to ensure seamless participation and alignment. + Manage all on-site event operations, including attendee arrivals, check-in, badging, gifting, wayfinding, recharging stations, and special needs considerations. + Conduct post-event retrospectives, collect feedback ("Gold Star" evaluation), translate achievements into highlight documents, and perform budget reconciliation. + Proactively identify and resolve roadblocks before they become major issues, whether navigating product challenges, streamlining integrations, or advocating for customer needs internally. + Act as a trusted consultant, providing expert guidance, best practices, and thought leadership to help clients achieve their goals, mastering Intuit's product ecosystem. + Build genuine relationships with key client stakeholders, including executive-level contacts, to understand their priorities, pain points, and desired business outcomes. + Bridge the gap between product and business value, clearly articulating how Intuit solutions can help customers overcome challenges and achieve tangible results. + Manage a comprehensive data set of Lighthouse customers, tracking engagement activities, frequency, and overall health. + Skillfully manage challenging stakeholder dynamics and navigate conflicts to reach positive outcomes. **Qualifications** + Bachelor's degree in Business Administration, Project Management, Communications, or a related field or equivalent work experience. + 10+ years of progressive experience in customer event management, customer engagement, event management, or program management, preferably within a SaaS or B2B technology company + Proven ability to strategically manage multiple complex projects simultaneously, prioritize effectively under pressure, and consistently meet deadlines. + Strong analytical and problem-solving skills with a demonstrated ability to extract actionable insights from large datasets using advanced functions + Exceptional written and verbal communication skills, with extensive experience communicating effectively with executive-level stakeholders and adapting communication style to diverse audiences. + Proficiency in project management methodologies (Agile, Waterfall) and experience using project management software (e.g., Asana, Jira, Monday.com). + Strong interpersonal skills and the ability to build and maintain strong, genuine relationships with internal and external stakeholders at all levels, demonstrating leadership and influence. + Experience working within a customer-centric organization and a highly matrixed environment is highly desirable. + Strong organizational skills and meticulous attention to detail, with a proven track record of ensuring nothing slips through the cracks when managing high volumes of interactions. + Demonstrated expertise in strategic planning and customer segmentation, tailoring engagement based on specific needs. + Experience with developing and managing customer advocacy programs or initiatives. Bonus Points + Experience working with upper-mid-market clients. + Familiarity with the accounting or financial software industry, or experience using QuickBooks/FinTech products. + Experience with CRM systems (e.g., Salesforce, HubSpot) and leveraging them to manage customer relationships and track engagement. + Demonstrated expertise in social media strategy and execution, including content creation and campaign management, related to B2B customer success. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Bay Area California: 169,500 - 229,500 EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

Join Epicor as s Strategic Account Manager! As a Strategic Account Manager, you will sell Epicor Distribution products and services while maintaining relationships with existing or potential longer sales cycle accounts. You will be responsible for expanding and developing an account and providing customer service. What You Will Be Doing: Cultivate new mid-sized and large prospects through outbound efforts. Engage with C-Level prospects and build relationships. Assist sales by building pipeline and delivering qualified leads. Achieve and exceed daily, weekly, and monthly metrics. Demonstrate leadership, business acumen, and collaboration skills. Continuously learn our applications and value propositions while conducting market research. Frequent travel can be expected. What You Will Likely Bring: 5+ years of applicable experience and demonstrated success/knowledge in the Distribution and ERP space. Proven track record of sales success in the software industry. Experience with account management, working with 50+ accounts. Excellent written and verbal communication skills. Self-starter with the ability to manage time and stay organized. Strong attention to detail and process-oriented. Experience with Salesforce preferred. Bachelor's degree preferred. Knowledge in Distribution and ERP systems is a plus. Knowledge of marketing and sales is a plus. #LI-KT1 #REMOTE About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $94,000 USD Maximum: $151,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Kevin Towers

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Named Account Manager to be a part of enabling the success of our rapidly growing business. As a Named Accounts Manager, you will: Drive direct sales engagements into a set of Named Accounts within your assigned territory. Create and implement territory plans to achieve deployments of Fortinet solutions to a set of assigned, existing accounts and new logo prospects, within your assigned territory. Develop executive relationships with key buyers and influencers and leverage these relationships to achieve quarterly sales goals. Coordinate with internal teams to deliver winning contract bids, proposals, RFI/RFP responses, and Statements of Work. Negotiate terms of business with clients to achieve mutually beneficial results and long-term partnerships. Build and promote the Company's position as the worldwide leader in Unified Threat Management. We Are Looking For: An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities: Experienced Sales professional with an expert understanding of the technology business sector Previous experience designing business plans and market strategies to increase sales Experience in selling solutions Track record of meeting or exceeding sales quotas Excellent presentation skills for different audiences Excellent written and verbal communication skills Ability to move deals through the selling cycle Motivated, proactive, and results-oriented mindset Candidates who excel in dynamic, fast-paced environments Previous experience in network security and familiarity with technologies such as VPN, Firewall, Anti-Virus, Anti-Spam, Intrusion Prevention, and Content Filtering Why Join Us: We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

We invite you to bring your experience and passion for the various commercial industries coupled with an understanding of applying geospatial technology to become an integral part of Esri's commercial account team. We're looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face. You'll work closely with a team that helps new and existing Hi-Tech, Media & Entertainment, Consumer Goods & Services, and Financial Services customers optimize and expand adoption of Esri technology, identify new areas of growth, and share expertise that helps deliver on their mission. At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion. Responsibilities Build relationships. Prospect, develop, and implement location strategies for organizations. Maintain a healthy pipeline of business growth opportunities for new and existing customers. Leverage social media and other avenues to build your professional network. Participate and present at trade shows, workshops, and seminars. Understand our customers. Demonstrate industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers for an organization. Understand customer budgeting and acquisition processes. Use solution selling skills to understand the needs and business challenges of customers. Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to Hi-Tech, Media & Entertainment, Consumer Goods & Services, or Financial Service. Consistently conduct research and pursue professional development to anticipate customer needs and trends that may impact them. Deliver results. Successfully execute the account management and sales processes for all opportunities. Use whiteboard sessions and other techniques to support visual storytelling and propose solutions that best meet the need of the customer. Collaborate with your team. Leverage your domain knowledge when working with teams across Esri to define and execute account strategies. Be motivated and resourceful and take initiative to resolve issues. Requirements 3+ years of enterprise sales and/or relevant consulting or program management experience Experience creating partnerships and establishing yourself as a trusted advisor with customers Understanding of account management, account planning, and opportunity strategy creation Demonstrated knowledge of GIS and new technology trends and the ability to translate this into solutions for customers Able to negotiate, present, and support visual storytelling across all levels of an organization Ability to travel domestically or internationally 25-50% of the time Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US Bachelor's degree in GIS, business administration, or a related field Recommended Qualifications Understanding of GIS, Esri technology, and Hi-Tech, Media & Entertainment, Consumer Goods & Services, or Financial Service as they relate to one another Experience managing the sales life cycle General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations Knowledge of industry fiscal year, budgeting, and procurement cycles Master's degree in GIS, business administration, or a related field Questions about our interview process? We have answers. #LI-KR1

We invite you to bring your experience and passion for various industries coupled with an understanding of applying geospatial technology to become an integral part of Esri's Global Business Development team. We're looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face. You'll work closely with a team that helps new and existing customers optimize and expand adoption of Esri technology, identify new areas of growth, and deliver expertise that helps deliver on their mission and vision. At Esri, we are committed to our users and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion. Responsibilities Build relationships. Prospect, develop, and implement location strategies for organizations. Maintain a healthy pipeline of business growth opportunities for new and existing customers. Leverage social media and other avenues to build your professional network. Participate in trade shows, workshops, and seminars. Understand our customers. Demonstrate industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers for an organization. Understand customer budgeting and acquisition processes. Use solution selling skills to understand the needs and business challenges of customers. Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to various industries. Consistently conduct research and pursue professional development to anticipate customer needs. Deliver results. Successfully execute the account management and sales processes for all opportunities. Use whiteboard sessions and other techniques to support visual storytelling and propose solutions that best meet the need of the customer. Collaborate with others. Leverage your domain knowledge when working with teams across Esri to define and execute account strategies. Be motivated and resourceful and take initiative to resolve issues. Requirements 1+ years of enterprise sales and/or relevant consulting or program management experience Understanding of GIS, Esri technology, and various industries as they relate to one another Experience creating partnerships, and establishing yourself as a trusted advisor with customers Understanding of account planning and opportunity strategy creation Demonstrated knowledge of various industries and new technology trends and the ability to translate this into solutions for customers Able to negotiate, present, and support visual storytelling across all levels of an organization Ability to travel domestically or internationally 25-50% Bachelor's in GIS, business administration, or a related field Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S. Recommended Qualifications Experience managing the sales life cycle General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations Knowledge of industry fiscal year, budgeting, and procurement cycles Master's in GIS, business administration, or a related field Questions about our interview process? We have answers. #LI-AC1

In this key role, you will manage and drive direct sales engagements into the Commercial vertical and strategic partners. Your focus will be to create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers and leverage these during the sales process. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients to achieve win/win results that provide the basis for strong ongoing relationships. Responsibilities: Generating Enterprise business opportunities and managing the sales process through to closure of the sale. Achievement of agreed quarterly sales goals. Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline. Required Skills Proven ability to sell solutions to the Enterprise vertical. A proven track record of quota achievement and demonstrated career stability Experience in closing large deals. Excellent presentation skills to executives & individual contributors Excellent written and verbal communication skills A self-motivated, independent thinker that can move deals through the selling cycle Minimum 8 years sales experience. Minimum 3 years selling enterprise network security products and services. Candidate must thrive in a fast-paced, ever-changing environment. Competitive, Self-starter, Hunter-type mentality. The Named Account Manager is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale. Education BS or equivalent experience Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program. Wage ranges are based on various factors including the labor market, job type, and job level. On target earnings for this position is expected to be $236,000 - $380,000 per year. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location. All roles are eligible to participate in the Fortinet equity program, and this position is also eligible for commissions based on the terms of the Sales Compensation Plan

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Named Account Manager SLED to be a part of enabling the success of our rapidly growing business. As a Named Accounts Manager SLED, you will: Drive direct sales engagements into a set of SLED Named Accounts within your assigned territory. Create and implement territory plans to achieve deployments of Fortinet solutions to a set of assigned, existing accounts and new logo prospects, within your assigned territory. Develop executive relationships with key buyers and influencers and leverage these relationships to achieve quarterly sales goals. Coordinate with internal teams to deliver winning contract bids, proposals, RFI/RFP responses, and Statements of Work. Negotiate terms of business with clients to achieve mutually beneficial results and long-term partnerships. Build and promote the Company's position as the worldwide leader in Unified Threat Management. We Are Looking For: An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities: Experienced Sales professional with an expert understanding of the technology business sector Previous experience designing business plans and market strategies to increase sales Experience in selling solutions Track record of meeting or exceeding sales quotas Excellent presentation skills for different audiences Excellent written and verbal communication skills Ability to move deals through the selling cycle Motivated, proactive, and results-oriented mindset Candidates who excel in dynamic, fast-paced environments Previous experience in network security and familiarity with technologies such as VPN, Firewall, Anti-Virus, Anti-Spam, Intrusion Prevention, and Content Filtering The Named Account Manager, SLED is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale. Why Join Us: We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program. Wage ranges are based on various factors including the labor market, job type, and job level. On target earnings for this position is expected to be $246,700 - $274,100 per year. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location. All roles are eligible to participate in the Fortinet equity program, and this position is also eligible for commissions based on the terms of the Sales Compensation Plan

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. The Role This role will lead a team of inside sales professionals driving net new business growth in the Mid-Market, Cyber-Security space. We are currently looking for a dynamic leader to lead an existing team, as well as adding new members to our already successful group. This person will be responsible for driving customer satisfaction, portfolio awareness, and ultimately net new revenue growth. Your day-to-day • Guide and motivate a team of Account Executives to drive revenue growth through a positive, high-touch customer experience • Connect Account Executives to key resources and clear roadblocks, enabling them to achieve and/or exceed their revenue goals • Maintain a positive culture that inspires performance and achievement • Instill and maintain a quality and integrity based sales process with respect to rep/customer interactions • Actively engage attracting and securing top talent for our rapid growth plans • Provide training and ongoing coaching and development to Account Executives • Prepare and execute a thorough business plan, including planning for both current and future quarter success • Track/report on key performance indicators (KPIs) • Prepare and present team forecast to executive management • Maintain internal partnerships with various business units including Sales Engineering and Marketing • Become a perpetual student of Proofpoint products, and the ever changing CyberSecurity industry! • May require modified work hours to cover accounts in other time zones, and occasional travel for key accounts What you bring to the team • Minimum 2 years of experience leading high performing inside sales or field sales teams • Must have prior quota carrying sales experience, preferably in software or IT related technology • Strong leadership experience, with a focus on training, coaching and motivation • Expert knowledge of the full sales cycle, from prospecting, cold calling through to negotiation and closing • Experience in solution sales environment, and ideally training/experience in a specific sales methodology such as MEDDIC, Challenger, SPIN Selling, et al. • Ability to occasionally function in “Player/Coach” role and assist account executives closing deals • Ability to provide situational coaching and advice and help guide deals to closure • Background selling Security or SaaS products is a plus • Technical aptitude, and ability to learn new concepts quickly #LI-JD1 Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: • Competitive compensation • Comprehensive benefits • Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. • Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. • Annual wellness and community outreach days • Always on recognition for your contributions • Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here ********************************************** We can't wait to hear from you!

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. **Corporate Overview** Proofpoint is the leading enterprise cybersecurity company protecting people and agentic agents from vulnerabilities and data from exfiltration. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including eighty-five of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, cloud, endpoint, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're the leader in next-generation cybersecurity. Protection Starts with People. **The Role** Proofpoint is looking for a high-performing Sales professional to join their Named Account team. This person will sell to Enterprise accounts i.e. 2,500 mailboxes to approx. 6,000 mailboxes and manage 35+ Named accounts with a mix of white space and existing customers. They will work with our partner community, business development and marketing to gain access to white space accounts while upselling and cross-selling existing customers. The role will include selling the entire Proofpoint portfolio including email security, impersonation protection, security awareness training, data loss prevention, insider threat management, data security posture management, archive and compliance, while working closely with internal and external ecosystem partners. In this role, you will be able to expand the Proofpoint footprint and market leadership while protecting our customers from advanced threats and targeted attacks. If you are looking to join a high-performing, collaborative team with a track record of success this is the team for you! Proofpoint provides opportunities for networking, ongoing professional education, and career growth. The Named Account Manager role reports to the Named Account Sales Director. Candidate must reside in Southern California. **Your day-to-day** + Develop and execute a path to plan with a focus on Forecast accuracy and SFDC hygiene. + Relentless attention to detail and a never-give-up attitude with a high level of activity i.e. customer and partner meetings with an emphasis on executive selling (CISO, CIO, CMO etc.) + Strong presentation skills and technical understanding of cybersecurity + High sales activity i.e. 6-10 customer and partner meetings per week, 6 hours of dedicated prospecting hours per week. Ability to both prospect and close business **What you bring to the team** + Minimum 5 years of field sales experience selling complex cyber security solutions (or related field) and managing midmarket accounts. + Demonstrable track record of success. + Experience working with Channel Partners and selling via two-tier distribution. + Track record of developing complex, multi-product/multiyear proposals + Engaged presentations focused on customer needs while delivering overall solution value. + Ability to identify customer business drivers. + Use case/business value selling. + Ability to quarterback a multitude of internal and external resources while being in tune with the different personalities and competing priorities. **Why Proofpoint** Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We're a customer-focused and driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly 'culture-add', and we strongly encourage people from all walks of life to apply. We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtProofpoint \#JK-LI Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: - Competitive compensation - Comprehensive benefits - Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. - Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. - Annual wellness and community outreach days - Always on recognition for your contributions - Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here ********************************************* . We can't wait to hear from you! Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. Job Description Corporate Overview Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity. Protection Starts with People. Proofpoint. The Role We seek an experienced Account Manager to join our growing Commercial Add-On team based out of our Sunnyvale office. In this role you will focus on expanding our product footprint with our existing customer base. By joining our already successful team, you will be an instrumental part of our consistent year over year revenue growth! Your day-to-day • This is a Hybrid role requiring you to be in the Sunnyvale office 3 days a week • The Account Manager will be responsible for working with our existing customers in a consultative manner to identify additional solutions from the Proofpoint portfolio • Drive the entire sales process from start to finish including opportunity identification, introductory meetings, product demonstration, customer Q&A, as well as negotiation and closing • Develop, customize, and utilize effective close plans to navigate and manage the sales process • Team up with our world class Sales Engineering team to devise and execute account strategies and plans • Engage with our rapidly expanding channel partner network to educate, inform, and drive incremental revenue • Interact with the management team in 1-1, team meetings and via forecasting and reporting to provide critical updates, and strategic account planning • Provide outstanding and high touch customer service, including escalation and coordination of support issues as needed • Become a perpetual student of Proofpoint products, and the ever-changing Cybersecurity industry! • You can achieve your quota, but quite frankly we would love you to blow it out of the water! • May require modified work hours to cover accounts in other time zones, and occasional travel for key accounts What you bring to the team • Minimum 3 years of solution sales experience, focused on generating net new or add-on revenue • Must have experience selling to the C-suite, extensive experience selling to CISO, CIO, CTO preferred • Consistent track record of meeting and/or exceeding quota goals • Experience managing longer sales cycles (2-6 months) from prospecting stage through negotiation and closing • Experience or training in established sales methodologies such as SPIN, Sandler, Miller Heiman, Value Selling or The Challenger Sale is preferred • Competitive nature, operating within a team environment • Ability to present and discuss highly technical information, as well as aptitude to learn new concepts quickly • Strong presentation skills, both in person and via phone/online • Security or SaaS sales experience a plus • Capable of providing great customer care while continuing to identify new revenue opportunities • Bachelor's degree or equivalent work experience Why Proofpoint As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and treating them well is key to our success! We are a multi-national company with locations in 30+ countries, with each location contributing to Proofpoint's amazing culture! Why Proofpoint Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We're a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add', and we strongly encourage people from all walks of life to apply. We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtProofpoint #LI-JD1 Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: • Competitive compensation • Comprehensive benefits • Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. • Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. • Annual wellness and community outreach days • Always on recognition for your contributions • Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here ********************************************** We can't wait to hear from you!

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. The Role We seek an experienced Account Manager to join our growing Commercial Add-On team based out of our Sunnyvale office. In this role you will focus on expanding our product footprint with our existing customer base. By joining our already successful team, you will be an instrumental part of our consistent year over year revenue growth! Your day-to-day • This is a Hybrid role requiring you to be in the Sunnyvale office 3 days a week • The Account Manager will be responsible for working with our existing customers in a consultative manner to identify additional solutions from the Proofpoint portfolio • Drive the entire sales process from start to finish including opportunity identification, introductory meetings, product demonstration, customer Q&A, as well as negotiation and closing • Develop, customize, and utilize effective close plans to navigate and manage the sales process • Team up with our world class Sales Engineering team to devise and execute account strategies and plans • Engage with our rapidly expanding channel partner network to educate, inform, and drive incremental revenue • Interact with the management team in 1-1, team meetings and via forecasting and reporting to provide critical updates, and strategic account planning • Provide outstanding and high touch customer service, including escalation and coordination of support issues as needed • Become a perpetual student of Proofpoint products, and the ever-changing Cybersecurity industry! • You can achieve your quota, but quite frankly we would love you to blow it out of the water! • May require modified work hours to cover accounts in other time zones, and occasional travel for key accounts What you bring to the team • Minimum 3 years of solution sales experience, focused on generating net new or add-on revenue • Must have experience selling to the C-suite, extensive experience selling to CISO, CIO, CTO preferred • Consistent track record of meeting and/or exceeding quota goals • Experience managing longer sales cycles (2-6 months) from prospecting stage through negotiation and closing • Experience or training in established sales methodologies such as SPIN, Sandler, Miller Heiman, Value Selling or The Challenger Sale is preferred • Competitive nature, operating within a team environment • Ability to present and discuss highly technical information, as well as aptitude to learn new concepts quickly • Strong presentation skills, both in person and via phone/online • Security or SaaS sales experience a plus • Capable of providing great customer care while continuing to identify new revenue opportunities • Bachelor's degree or equivalent work experience #LI-JD1 Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: • Competitive compensation • Comprehensive benefits • Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. • Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. • Annual wellness and community outreach days • Always on recognition for your contributions • Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here ********************************************** We can't wait to hear from you!

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. Corporate Overview Proofpoint is the leading enterprise cybersecurity company protecting people and agentic agents from vulnerabilities and data from exfiltration. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including eighty-five of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, cloud, endpoint, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're the leader in next-generation cybersecurity. Protection Starts with People. The Role Proofpoint is looking for a high-performing Sales professional to join their Named Account team. This person will sell to Enterprise accounts i.e. 2,500 mailboxes to approx. 6,000 mailboxes and manage 35+ Named accounts with a mix of white space and existing customers. They will work with our partner community, business development and marketing to gain access to white space accounts while upselling and cross-selling existing customers. The role will include selling the entire Proofpoint portfolio including email security, impersonation protection, security awareness training, data loss prevention, insider threat management, data security posture management, archive and compliance, while working closely with internal and external ecosystem partners. In this role, you will be able to expand the Proofpoint footprint and market leadership while protecting our customers from advanced threats and targeted attacks. If you are looking to join a high-performing, collaborative team with a track record of success this is the team for you! Proofpoint provides opportunities for networking, ongoing professional education, and career growth. The Named Account Manager role reports to the Named Account Sales Director. Candidate must reside in Los Angeles. Your day-to-day Develop and execute a path to plan with a focus on Forecast accuracy and SFDC hygiene. Relentless attention to detail and a never-give-up attitude with a high level of activity i.e. customer and partner meetings with an emphasis on executive selling (CISO, CIO, CMO etc.) Strong presentation skills and technical understanding of cybersecurity High sales activity i.e. 6-10 customer and partner meetings per week, 6 hours of dedicated prospecting hours per week. Ability to both prospect and close business What you bring to the team Minimum 5 years of field sales experience selling complex cyber security solutions (or related field) and managing midmarket accounts. Demonstrable track record of success. Experience working with Channel Partners and selling via two-tier distribution. Track record of developing complex, multi-product/multiyear proposals Engaged presentations focused on customer needs while delivering overall solution value. Ability to Identify customer business drivers. Use case/business value selling. Ability to quarterback a multitude of internal and external resources while being in tune with the different personalities and competing priorities. Why Proofpoint Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We're a customer-focused and driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add', and we strongly encourage people from all walks of life to apply. We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtProofpoint #LI-JK1 Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: • Competitive compensation • Comprehensive benefits • Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. • Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. • Annual wellness and community outreach days • Always on recognition for your contributions • Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here ********************************************** We can't wait to hear from you!

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. Corporate Overview Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity. Protection Starts with People. Proofpoint The Role and the Team Department Overview: Proofpoint is looking for a high performing Sales professional to join their Named Account team selling to Enterprise account i.e. 5,000 mailboxes to approx. 35,000 mailboxes. If you are looking to join a high performing, collaborative team with a track record of success this is the team for you! Proofpoint provides opportunities for networking, ongoing professional education, and career growth. Role Overview: Manage about 10-15 named accounts with a mix of white space and existing customers, work with our partner community to gain access to white space accounts while upselling and cross selling existing customers. Sell the full Proofpoint Platform while working closely with internal and external ecosystem partners. In this role you will be able to expand the Proofpoint footprint as well as market leadership while assisting in protecting our customers from advanced threats and targeted attacks. The Named Account Manager role reports to the Named Account Sales Director. Develop account plans for each of your named accounts, identify add on opportunities for incumbent book of business. Become a subject matter expert on the value the Proofpoint platform delivers and how we stack against the competition. Expectations: Consistent track record of overachievement High level of weekly activity with customers and partners Continued engagement with existing account Meet and exceed revenue expectations Maintain an active account plan Deliver quarterly Customer Business Review Security the renewals and educate on the Proofpoint Roadmap Continued education i.e. roadmap, new solutions, integrations and industry news and developments Deliver accurate forecast while maintaining a clean and clear Salesforce reporting Be a team player and add to the overall success of the team trough result driven activity Must reside in Los Angeles Job Requirements The What: Clearly develop and execute path to plan with focus on Forecast accuracy and SFDC hygiene Relentless attention to details and never give-up attitude with a high level of activity i.e. customer and partner meetings with emphasis on executive selling (CISO, CIO, CMO etc.) Strong presentation skills and technical understanding of cyber security High sales activity i.e. 6-10 customer and partner meetings per week, 6 hours of dedicated prospecting hours per week. Ability to both prospect and close business The How: Minimum 5 years of field sales experience selling complex cyber security solutions (or related field) managing medium and large accounts Demonstrable track record of success Experience working with Channel Partners and selling via two tier distribution Track record of developing complex, multi product/multiyear proposals Engaged presentations focused on customer need while delivering overall solution value Ability to Identify customer business drivers Use case / business value selling Ability to quarterback a multitude of internal and external resources while being in tune with the different personalities and competing priorities #LI-KJ1 Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: • Competitive compensation • Comprehensive benefits • Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. • Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. • Annual wellness and community outreach days • Always on recognition for your contributions • Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here ********************************************** We can't wait to hear from you!

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. **Corporate Overview** Proofpoint is the leading enterprise cybersecurity company protecting people and agentic agents from vulnerabilities and data from exfiltration. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including eighty-five of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, cloud, endpoint, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're the leader in next-generation cybersecurity. Protection Starts with People. **The Role** Proofpoint is looking for a high-performing Sales professional to join their Named Account team. This person will sell to Enterprise accounts i.e. 2,500 mailboxes to approx. 6,000 mailboxes and manage 35+ Named accounts with a mix of white space and existing customers. They will work with our partner community, business development and marketing to gain access to white space accounts while upselling and cross-selling existing customers. The role will include selling the entire Proofpoint portfolio including email security, impersonation protection, security awareness training, data loss prevention, insider threat management, data security posture management, archive and compliance, while working closely with internal and external ecosystem partners. In this role, you will be able to expand the Proofpoint footprint and market leadership while protecting our customers from advanced threats and targeted attacks. If you are looking to join a high-performing, collaborative team with a track record of success this is the team for you! Proofpoint provides opportunities for networking, ongoing professional education, and career growth. The Named Account Manager role reports to the Named Account Sales Director. Candidate must reside in Los Angeles. **Your day-to-day** + Develop and execute a path to plan with a focus on Forecast accuracy and SFDC hygiene. + Relentless attention to detail and a never-give-up attitude with a high level of activity i.e. customer and partner meetings with an emphasis on executive selling (CISO, CIO, CMO etc.) + Strong presentation skills and technical understanding of cybersecurity + High sales activity i.e. 6-10 customer and partner meetings per week, 6 hours of dedicated prospecting hours per week. Ability to both prospect and close business **What you bring to the team** + Minimum 5 years of field sales experience selling complex cyber security solutions (or related field) and managing midmarket accounts. + Demonstrable track record of success. + Experience working with Channel Partners and selling via two-tier distribution. + Track record of developing complex, multi-product/multiyear proposals + Engaged presentations focused on customer needs while delivering overall solution value. + Ability to Identify customer business drivers. + Use case/business value selling. + Ability to quarterback a multitude of internal and external resources while being in tune with the different personalities and competing priorities. **Why Proofpoint** Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We're a customer-focused and driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly 'culture-add', and we strongly encourage people from all walks of life to apply. We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtProofpoint \#LI-JK1 Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: - Competitive compensation - Comprehensive benefits - Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. - Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. - Annual wellness and community outreach days - Always on recognition for your contributions - Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here ********************************************* . We can't wait to hear from you! Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.