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Workday jobs in Irvine, CA - 161 jobs

  • Major Account Manager, Enterprise

    Fortinet Inc. 4.8company rating

    Orange, CA job

    In this key role, you will manage and drive direct sales into Major Enterprise Accounts. Create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers in Major Enterprise Accounts and leverage these during the sales process. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients to achieve win/win results that provide the basis for solid ongoing relationships. Responsibilities: * Generating Major Enterprise Accounts business opportunities and managing the sales process through to closure of the sale. * Achievement of agreed quarterly sales goals. * Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline Required Skills * Proven ability to sell solutions to Major Enterprise customers. * A proven track record of quota achievement and demonstrated career stability * Experience in closing large Enterprise deals. * Excellent presentation skills to executives & individual contributors * Excellent written and verbal communication skills * A self-motivated, independent thinker that can move deals through the selling cycle * 8+ years of experience selling to Major Enterprise Accounts * 2+ years of experience selling enterprise network security products and services * Results-oriented, Self-starter, Hunter-type mentality. * The Major Account Manager, Enterprise is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale.
    $109k-143k yearly est. Auto-Apply 60d+ ago
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  • Payroll Manager

    Esri 4.4company rating

    Redlands, CA job

    Leverage your prior payroll experience to manage day-to-day responsibilities of operations, oversight and governance of US payrolls, identify and execute on process and system improvements, and lead and develop a team of payroll representatives to accomplish department objectives. Responsibilities Full responsibility for timely and accurate processing of US payrolls Manage day-to-day processing of multi-state US payroll, including compliance with federal and state laws, regulations, and company policies Manage payroll staff, including training, reviewing and assigning of workloads and assuring quality control for processes, conducting performance reviews for direct reports, and resolving any issues that may arise Manage relationship with various HR and accounting teams to ensure successful partnership Support payroll system upgrade testing Support integration with HR and timekeeping systems Recommend process changes to improve efficiency Requirements 12 years of payroll experience including federal, state, and local employment tax, reciprocity, quarterly and year-end tax returns, and information filing 3+ years of supervision or lead experience In-depth knowledge of payroll administration processes, procedures, and best practices as well as an understanding of how payroll processes impacts accounting transactions Detail-oriented and hands-on style; excellent organizational skills and ability to prioritize demands to meet deadlines Exceptional verbal and written communication and presentation skills Accomplished interpersonal skills, including diplomacy, negotiating, reasoning, and problem solving Ability to develop strong analytical skills, including a thorough understanding of how to interpret business needs Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US Bachelor's degree in business, accounting, finance, human resources, or related field Recommended Qualifications CPP certification Master's degree in business, accounting, finance, human resources, or related field 5+ years of experience with a major HCM application, including HR, timekeeping, payroll, and reporting modules Experience with system integration and/or upgrades #LI-JH2
    $81k-105k yearly est. Auto-Apply 17d ago
  • Brand Marketing Specialist II

    Esri 4.4company rating

    Redlands, CA job

    As a Brand Marketing Specialist, you will leverage your strategic, technical, creative, and operational skills to develop and execute comprehensive brand strategies that drive business growth and enhance customer engagement. Your ability to analyze and synthesize data, craft compelling brand narratives, and manage multiple campaigns will be crucial in ensuring the success of our brand initiatives. Responsibilities Develop and implement marketing strategies. Contribute to campaign planning and brand development efforts by supporting work plans, messaging frameworks, and positioning strategies. Assess customer requirements, market dynamics, and competitor activity to help identify opportunities for growth. Assist in segmenting the market and articulating value propositions that resonate with key audiences. Apply fundamental marketing strategy skills to moderate-difficulty projects that enhance the organization's brand. Conduct research and apply insights. Perform both qualitative and quantitative analysis to support decision-making and measure campaign effectiveness. Collect, integrate, and prioritize multiple data sources to provide actionable insights to brand and campaign planning. Evaluate feedback and brand sentiment to help identify strategic opportunities and inform ongoing improvements. Develop brand content. Support the creation and execution of brand content across multiple channels including digital, social, print, and events. Leverage creative thinking and a strong understanding of audience needs to develop compelling messaging. Use basic design and storytelling principles to help distinguish the Esri brand in the marketplace. Contribute to the preparation of brand materials and visual assets that reflect Esri's identity. Participate in brand development. Work closely with the branding team to contribute to the creation, refinement, and implementation of Esri's brand identity. Support efforts to document and organize brand elements such as naming conventions, visual marks, and core messaging. Help ensure consistency and accuracy across branded materials. Communication and collaboration. Build collaborative relationships with internal stakeholders and contribute to open communication across cross-functional teams. Share regular updates on brand initiatives and participate in feedback loops to improve brand alignment. Help ensure consistent messaging across regions and departments by reinforcing brand guidelines. Requirements Bachelor's degree in marketing, business, or a related field 3+ years of experience in channel marketing, including developing and executing integrated and digital marketing campaigns Strong written and verbal communication skills, with the ability to tailor messaging to different audiences Experience managing multiple projects simultaneously and demonstrating strong problem-solving skills Proficiency in data analysis, reporting, and digital marketing tools Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S. Recommended Qualifications Master's degree in marketing, business, or a related field Experience with Adobe Analytics, Adobe Audience, Adobe Target, Power BI, Pardot, and/or Salesforce Knowledge of GIS/Esri products Experience with social media content creation and marketing automation tools Familiarity with project management methodologies and tools #LI-KM2 #LI-Onsite
    $56k-75k yearly est. Auto-Apply 60d+ ago
  • Consultant - Natural Resources

    Esri 4.4company rating

    Redlands, CA job

    Work with us as we enable organizations to make meaningful decisions by leveraging location intelligence. The people you will support work across many industries, including governments (state, regional, and local communities), NGO groups, private consultancies, environmental engineering, utilities, commercial, and others. Your work will empower people to make meaningful decision by leveraging location intelligence as it relates to environmental management, natural resources, land-use planning, and geo-design. The team you will work with is collaborative and forward leaning. They are problem solvers, listeners, facilitators, guides, and trusted advisors to thousands of ArcGIS users making a difference. We will benefit from the experience of working together as part of an extensive network of industry and technology experts. Esri has a Relocation Assistance Program and can provide support with relocating to the Redlands, CA area for this position. Responsibilities Help clients translate real-world needs into practical, state-of-the-art solutions Recommend relevant strategies, architectures, and solutions for customer requirements and work with customers to prepare implementations, change management, and migration activities Manage projects and support customers throughout the entire project life-cycle, including requirements, analysis, design, build, and implementation Lead the scope, cost, schedule, and contractual deliverables through planning, tracking, quality assurance, change control, and risk management Establish, develop, and expand relationships with customers, partners, and distributors Work with our marketing and sales teams to develop business into new markets Requirements 5+ years of experience supporting the design, implementation, and administration of enterprise geospatial technology (ArcGIS Online, ArcGIS Pro, ArcGIS Enterprise, and/or ArcGIS Platform) Ability to clearly communicate technical ideas to technical peers, project managers, and customers Demonstrated ability to translate a customer's business goals, objectives, and strategies into technical solutions Professional experience winning new work in collaboration with sales and business development teams including proposal management experience preparing executive summaries, solution definition, scope of work, staffing, and pricing Experience leveraging Esri's software capabilities including, mapping, field operations, spatial analysis and data science, 3D visualization and analytics, data management, and developer APIs Entrepreneurial attitude and willingness to learn You thrive in a dynamic, cross-functional team environment Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US. Bachelor's degree in geography, computer science, GIS, information systems, environmental science, natural resources, forestry, or a related STEM field Recommended Qualifications Experience with current technology implementation patterns including service-oriented and cloud computing architecture Experience with ArcGIS, location-based services, geo-enabled apps, spatial analytics, or similar geospatial technology Understanding of IT integration concepts such as databases, web services, webhooks, mobile device configurations, web browsers, IT system architecture concepts Master's degree in geography, computer science, GIS, information systems, environmental science, natural resources, forestry, or a related STEM field #LI-AN1
    $86k-112k yearly est. Auto-Apply 2d ago
  • Inside Sales Representative

    Esri 4.4company rating

    Redlands, CA job

    Help fuel Esri's growth and ability to enable organizations around the world to do amazing things with geography and GIS. This is a great opportunity to gain cross-industry experience as you generate new business opportunities. Your efforts will help us identify the people and companies who are trying to solve some of the world's most difficult problems and enable Esri to support this important work. Our ideal candidate excels at focusing on customer success. You care about people and make it known you want to help. You are outcome driven and goal oriented. You are methodical and tenacious and can effectively interact with a team. At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion. Exceptional performers have opportunity for advancement within the Business Development Division. Responsibilities Drive results. Respond to inbound requests and execute a high volume of outbound calls and emails each day to generate new sales to fuel Esri's growth. Demonstrate the ability to follow up, build sales relationships, and close business. Utilize the phone as well as electronic communication to manage and maintain a pipeline of target prospects, as you gather information and vet customer interest. Focus on customer success. Proactively listen to customer needs and recommend appropriate Esri solutions. Work with sales teams to ensure a strong customer experience and timely handoff of accounts for ongoing opportunity management. Collect and share feedback on lead quality to support demand generation. Communicate and collaborate. Work with sales management to develop target lists, call strategies, and messaging for customers. Participate in our team environment through meetings, marketing and sales campaigns, and proactively sharing within and across teams. Learn and grow. Develop an understanding of Esri's products and services to execute proven processes and achieve your goals. Leverage CRM best practices and be diligent about creating and managing all data and activities. Learn from your team members and help the team continuously improve. Requirements 1+ years of sales, consulting, or client facing experience Customer oriented with a high level of professionalism Possess a desire to learn and succeed in tech sales Responsive, friendly, and thoughtful in your verbal and written communications Able to ask for and implement other's feedback in order to improve Ability to learn new concepts and software programs quickly, retain large amounts of information, and adapt to a changing work environment Experience with the Microsoft Office Suite, including basic spreadsheet familiarity Bachelor's degree in business, economics, marketing, geography, GIS, or related field Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S. Recommended Qualifications Salesforce.com experience Software/SaaS experience in a sales or business environment Knowledge of any of the following industry sectors: commercial, utility, energy, state and local government, or federal government Knowledge or experience with Esri technology Questions about our interview process? We have answers. #LI-AC1
    $58k-80k yearly est. Auto-Apply 10d ago
  • Technical Account Manager

    Proofpoint 4.7company rating

    Irvine, CA job

    **About Us:** Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. **How We Work:** At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: **Bold** in how we dream and innovate **Responsive** to feedback, challenges and opportunities **Accountable** for results and best in class outcomes **Visionary** in future focused problem-solving **Exceptional** in execution and impact **Company Overview** At Proofpoint, we have a passion for protecting people, data, and brands from today's advanced threats and compliance risks. We hire the best people in the business to: + Build and enhance our proven security platform + Blend innovation and speed in a constantly evolving cloud architecture + Analyze new threats and offer deep insight through data-driven intel + Collaborate with customers to help solve their toughest security challenges We are singularly devoted to helping our customers protect what matters most. That's why we're a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trust us as a security partner. **The Role** The role of the Technical Account Manager is to work with your customers so that they realize the full value of the products and services they have purchased from Proofpoint, ultimately maximizing renewals and add-on transactions. This is a technical role in a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within the traditional IT and Security organization. Successful candidates will have an excellent technical and security software foundation, especially related to Linux, messaging, and cloud services, a proven track record of successfully interfacing with customers on both technical and non-technical levels, substantial experience driving concurrent projects and issues to completion with little direction, and above all, a passion for ensuring a top-quality customer experience. ***This position requires U.S. citizenship due to the nature of the accounts supported.*** ***Experience working with U.S. federal, state, or public-sector customers is strongly preferred.*** **Your day-to-day** + Independently provide ongoing and proactive technical leadership and support to Proofpoint's strategic customers with little direction. + Manage and monitor support interactions, serving as an internal advocate for strategic customers, responding to customer escalations, and proactively escalating when needed. + Direct crisis and incident response, working with the account team, technical support, operations and engineering teams to ensure timely resolution, while communicating effectively with customers. + Meet regularly with clients, both remotely and on-site, to review support interactions, system status, major issues, upcoming releases, and other pertinent items. + Create and deliver executive customer presentations that outline system performance, potential issues, ROI and suggested forward courses of action. + Develop deep understanding of customer's business and operational needs. + Maintain deep practical technical knowledge of Proofpoint's integration within the customer's environment, including network, security, systems administration, and messaging management. + Develop and oversee a comprehensive strategy to meet complex customer requirements utilizing Proofpoint's solutions. + Provide proactive recommendations that support the customer's requirements, roadmap and ongoing technical needs. + Identify and prioritize short-term and long-term goals. + Plan and lead process improvement initiatives tailored to improve customer satisfaction with the services and interaction with the Proofpoint Team. + Plan, document, and identify risks and challenges for production changes that span multiple services or technologies. + Requires little supervision on assigned tasks. + Works independently on routine tasks. + Responsible for scheduling own time and for quality completion of multiple tasks within a varying environment of changing constraints. + Uses independent judgment within broad parameters. + Designs and implements solutions to complex problems with minimum supervision. + Travel may be required up to 25% **What you bring to the team** + 4 + years of industry experience in a client/professional services, sales engineer, senior support engineer, IT operations management, or senior engineer role with exposure to multiple technology areas + 2+ years experience managing strategic/top accounts + Knowledge of data communication concepts and technologies, specifically email and networking + Knowledge of Linux, SMTP, and MySQL + Working knowledge of Windows, Active Directory, and Microsoft Exchange + Very strong customer service and excellent written and oral communication skills + A history of successfully leading and directing technical staff through crisis situations + Adaptable and willing to learn new technologies + Knowledge of project management and strong time management skills + Ability to effectively work in a team environment as well as independently + Ability to develop relationships across multiple organizational boundaries including Support, Operations, and Engineering + Work with the relevant technical teams to proactively handle customer configurations and recommend customer environment upgrades and add-ons + Desire and ability to coach and mentor your peers to help improve their technical knowledge, project management skills, and customer management skills + **U.S. citizenship is required for this role.** + **Experience supporting U.S. federal, state, or public-sector customers is strongly preferred.** As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and treating them well is key to our success! We are a multi-national company with locations in 10 countries, with each location contributing to Proofpoint's amazing culture! **Why Proofpoint?** At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: + Competitive compensation + Comprehensive benefits + Career success on your terms + Flexible work environment + Annual wellness and community outreach days + Always on recognition for your contributions + Global collaboration and networking opportunities **Our Culture:** Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . **How to Apply** Interested? Submit your application along with any supporting information- we can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. **Base Pay Ranges:** SF Bay Area, New York City Metro Area: Base Pay Range: 123,200.00 - 193,600.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 102,300.00 - 160,820.00 USD All other cities and states excluding those listed above: Base Pay Range: 92,100.00 - 144,705.00 USD Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
    $133k-175k yearly est. 6d ago
  • GIS Industry Solutions Specialist - Water

    Esri 4.4company rating

    Redlands, CA job

    At Esri, our Industry Specialists are experienced GIS subject matter experts within specific industries. The water industry specialist will serve as a subject matter expert in understanding how GIS, mapping, and location analytics can transform and modernize organizations within the water resources, environmental, and/or architecture, engineering, and construction industry. In this role, you will establish a regular cadence for content (such as webinars, customer success stories, eBooks, social media, blogs, and more) that drives awareness, demand, and builds a strong community around GIS in water resources. In addition, you will actively network with industry influencers and practitioners to promote and position Esri's GIS technology as uniquely suited to solve existing and emerging industry challenges. In close collaboration with the Water Industry Manager, the Industry Specialist contributes to the execution of a targeted marketing and engagement strategy to drive growth and adoption of Esri technology. This includes identifying key market opportunities and supporting the development of Esri's vision for the industry. Responsibilities Assist the Water Industry Manager by working with marketing, sales, product, professional services, international distributors, education, and partner teams to deliver impactful campaign tactics Develop a steady stream of thought leadership and content (such as webinars, customer stories, white papers, blogs, social posts) that raises visibility and builds community Support industry-focused events including conferences, tradeshows, webinars, and user group meetings Foster the growth of the community on social media and through online collaboration spaces Create, manage, and execute marketing and engagement campaigns aligned to industry goals Track progress and coordinate with internal and external stakeholders to ensure success Provide insight into the competitive landscape and trends to support the Industry Manager, product teams, and business development Research and support strategic positioning of Esri technology, validated by customer and industry expert feedback Deepen GIS domain expertise and support internal stakeholders, partners, and customers through presentations, guidance, and collaboration Requirements 5+ years of experience working in water resources, hydraulic modeling, data analysis, engineering Knowledge of GIS and its application within the industry Strong written, verbal, and presentation communication skills Highly organized, self-motivated, and able to manage multiple tasks with shifting priorities Quick learner with a proactive, solutions-oriented mindset Demonstrated problem-solving, critical thinking, and creativity Team player with strong interpersonal skills Bachelor's in GIS, geography, engineering, or related field Recommended Qualifications Proficient in Microsoft Office and contemporary collaboration tools. Skilled in presenting to diverse audiences with confidence. Knowledgeable about online resources for hydrologic, hydrogeologic, and geologic data and documentation. Experienced in utilizing solutions such as ArcGIS, Arc Hydro, hydraulic modeling platforms, and digital twin technologies. Demonstrated ability to summarize technical information clearly and concisely, employing correct grammar, punctuation, and spelling for enhanced readability. Master's in GIS, geography, engineering, or related field
    $78k-122k yearly est. Auto-Apply 60d+ ago
  • Sr. Internal Auditor

    Esri 4.4company rating

    Redlands, CA job

    Be a key player in assessing the effectiveness of internal controls, accuracy of financial records, and efficiency of operations. In this role, you are also responsible for performing the planning and execution of financial, operational, and compliance audits, as well as special projects. You will also regularly interact with mid-to-senior level management in the areas of Accounting and Finance, Operations, and Information Systems and Technology to discuss and resolve issues or recommend improved business practices and processes. Responsibilities Assist with the development and execution of the company wide risk assessment and annual audit plan Plan and perform internal audits for areas of potential concern with respect to risk on a project-by-project basis Evaluate the adequacy and effectiveness of Esri's internal control environment Perform review of work papers, reports, and other audit deliverables ensuring quality, accuracy, and achievement of audit objectives Prepare process flow documentation and identification of risk points for processes under review Plan, coordinate, and perform internal audits, including the development of the audit program and creation of the internal audit issues and reports Perform financial and operational audits of organizational and functional activities to evaluate the effectiveness of controls and determine compliance with plans, policies, and procedures prescribed by management; accuracy of financial information; proper accountability and safeguarding of company assets; and efficient utilization of resources Maintain comprehensive working papers to support and substantiate audit observations Assist in the development of the internal audit department's procedures, practices, and training Analyze data and provide recommended process improvements Support issue remediation with control owners to ensure risks are appropriately addressed Perform financial reviews of fraud investigations and company acquisition or disposition activities Assist with regulatory compliance and financial audits as necessary Requirements 8+ years of internal audit experience with a public accounting firm and/or corporate industry experience, with an emphasis on financial and accounting applications, financial and operational controls Strong mathematical and analytical skills and proficiency using common analytical tools (ACL/Galvanize, Arbutus, IDEA, TeamMate Analytics) Ability to create and analyze a process flowchart to identify both internal control weaknesses and areas for process improvement Strong interpersonal and written/verbal communication skills working with all levels of management Demonstrated ability to manage, prioritize, and deliver to deadlines and multiple work assignments simultaneously while consistently producing high quality work Ability to work both independently and in a team environment Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US Bachelor's degree in accounting or in a related field with an Accounting Certificate or qualification which meets the California CPA eligibility requirements CIA certification Recommended Qualifications SAP or other major ERP system experience Information technology audit experience Prior internal audit, risk advisory, or audit experience Master's degree in accounting, or in a related field with an Accounting Certificate or qualification which meets the California CPA eligibility requirements #LI-JH2
    $82k-104k yearly est. Auto-Apply 30d ago
  • Treasury Manager

    Esri 4.4company rating

    Redlands, CA job

    As Treasury Manager you will be responsible for managing staff and coordinating resources in a full spectrum of treasury processing and reporting efforts. You will interact frequently with internal and external systems, support staff, spearhead banking requests, and drive ERP and application-based technical initiatives. You will manage extensive processing of bank documentation for multiple domestic and international entities, including the complex opening of international accounts and periodic Know Your Customer (KYC) requirements. You will be responsible for reconciliations relating to cash and investments, with an emphasis on understanding and disseminating cash management controls and documenting these in written and visual formats. Frequent communication with banking and brokerage business partners is required, particularly with respect to international issues. Esri has a Relocation Assistance Program and can provide support with relocating to the Redlands, CA area for this position. Responsibilities Serve as primary technical contact for financial transaction research and process improvement initiatives Manage multiple banking and investment broker relationships Manage and respond to banking requested documentation, including for international and domestic account openings and KYC compliance Manage bank account and investment reconciliations and reporting Create and maintain treasury control documentation Oversee Letter of Credit/Bank Guarantee/Bond application processing Provide financial audit support Requirements 12+ years of relevant Treasury experience working with banking system or ERP transaction security controls, including 3+ years of experience with coordination or leadership responsibilities Experienced knowledge of Microsoft Office tools Experience working in a multi-currency environment with international operations Excellent verbal and written communication and presentation skills, with attention to detail Excellent interpersonal skills, including diplomacy, negotiating, reasoning, and problem solving Possess strong analytical skills, including a thorough understanding of how to interpret business needs Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US Bachelor's in Accounting or Finance Recommended Qualifications 4+ years of experience in a financial institution technical support environment Experience with Visio or other flowcharting tools Understanding of banking KYC documents and processes #LI-JH2
    $91k-118k yearly est. Auto-Apply 2d ago
  • Data Scientist II

    Esri 4.4company rating

    Redlands, CA job

    Are you passionate about changing the world through machine learning and location intelligence? Join Esri as we leverage the IoT revolution and explosive growth of location data to help organizations extract advanced intelligence, predict significant events, and automate work processes using AI and machine learning. We're seeking a Data Scientist II who combines technical expertise with strong interpersonal skills to collaborate directly with customers, understand their unique challenges, and develop data-driven solutions that integrate seamlessly with GIS workflows. While prior GIS experience is not required, you'll work closely with GIS experts and gain valuable knowledge in spatial data analytics. We serve customers across diverse domains including natural resources, defense, commercial industries, public transportation, utilities, and governmental entities in over 160+ countries. Responsibilities Consult closely with customers to understand their needs and serve as Esri's sole representative Scope projects, communicate uncertainties and risks, and accurately estimate delivery times Develop and pitch data science solutions that map business problems to advanced analytics approaches Serve as a subject matter expert for internal stakeholders Write production-level code for data analysis and process automation Build high-quality analytics systems employing techniques from data mining, statistics, and machine learning Perform feature engineering, model selection, and hyperparameter optimization to achieve high predictive accuracy Deploy models to production environments and assist customers in troubleshooting implementations Implement best practices for geospatial machine learning and develop reusable technical components for demonstrations and rapid prototyping Design and implement generative AI solutions and agentic systems to enhance customer workflows and automate complex geospatial tasks Stay updated with the latest trends in machine learning, deep learning, and AI, and incorporate them into project delivery Quickly become proficient in unfamiliar fields to address diverse customer needs Requirements 2+ years of practical machine learning experience or relevant academic/lab work Hands-on relevant experience in generative AI, large language models, and agentic systems Exemplify tenacity, determination, creativity, curiosity, and independence in problem-solving Ability to learn new concepts quickly and implement new technologies rapidly Flexibility to adapt to diverse customer solutions in a rapidly evolving technical landscape Experience working with non-technical stakeholders in multiple domains Proficiency in building and optimizing supervised and unsupervised machine learning models, including deep learning techniques Fundamental understanding of mathematical and machine learning concepts Applied statistics experience Expertise in developing machine learning solutions, preferably in Python Proficiency in data extraction, transformation, and loading between various systems Ability to produce compelling data visualizations to convey results Strong communication skills, including the ability to explain technical concepts to non-technical audiences Capability to manage multiple projects simultaneously Bachelor's degree in mathematics, statistics, computer science, physics, or a related field Recommended Qualifications Master's degree or PhD in mathematics, statistics, computer science, physics, or a related field Experience with spatial and GIS concepts, preferably using Esri software Familiarity with Git, ML libraries such as PyTorch and TensorFlow, and transformers-based large language models (LLMs) Experience handling large-scale batch/streaming data with big data tools like Apache Spark Experience with cloud services (AWS, Azure, and more) #LI-MN1
    $81k-109k yearly est. Auto-Apply 5d ago
  • Sr. GIS Solution Engineer - AEC

    Esri 4.4company rating

    Redlands, CA job

    As a Geospatial and Industry subject matter expert, you're a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join an account team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding. At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion. Responsibilities Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team. Gain access to technical enterprise-level decision makers and lead technical meetings that drive revenue. Be an expert. Be a technical leader of Esri technology as well as a subject matter expert of AEC and environmental consulting firms. Demonstrate your advanced understanding of sales strategies and initiatives to develop complex solutions for Esri's most strategic customers. Understand an organization's business structure, associated workflows, third party business systems, and integration points. Share knowledge and coach new team members on best practices. Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver complex strategies that align Esri technology with our largest customers' business needs. Tell our story. Design presentations for technical and non-technical audiences within Esri's largest customers. Provide configuration guidance and best practices. Present at large conferences and executive engagements. Requirements 5+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications 3+ years of experience in AEC, environmental consulting, or related industries Broad knowledge of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing) Demonstrated experience in technical consulting and conceptual solution design Understanding of sales and business development processes Ability to troubleshoot client issues related to Esri application deployment and system architecture Experience with geodatabases and underlying DBMS technology Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS) Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms Programming and scripting experience with languages such as Python and JavaScript Remarkable presentation, interpersonal, and listening skills Ability to travel domestically or internationally 25-50% Bachelor's degree in geography, computer science, or a related field Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S. Recommended Qualifications Experience incorporating real-time information streams with existing GIS data and IT infrastructure Knowledge of digitalization strategies that include mobile, IoT, advanced analytics and data science (AI/ML), and imagery Master's degree in geography, computer science, or a related field Experience with Microsoft Azure or AWS cloud platforms, or equivalent Experience with Autodesk software Strong understanding of 3D geospatial problems Working knowledge of the AEC and commercial industries at the business and strategy level Questions about our interview process? We have answers. #LI-JP2
    $101k-136k yearly est. Auto-Apply 11d ago
  • Contract Specialist

    Esri 4.4company rating

    Redlands, CA job

    Interact with vendors from all over the world from every industry. Your role is essential to the procurement and sales process because you will capture a deal's nuances to meet Esri's business needs and sales goals. You will exercise your skills to build relationships, mitigate risk, and protect Esri's intellectual property. As a self-starter, you will seek to effectively prioritize assignments and issues to drive resolution, growth, and process improvement. You will work with a team of highly skilled contracts negotiators and attorneys to support the customer focused Esri philosophy and promote the adoption of ArcGIS. Responsibilities Review, draft, and negotiate cloud, software, and procurement agreements, for both internal use and incorporation into Esri products and services with vendors Review, draft and negotiate statements of work Respond to contract work requests promptly and provide quality, customer-focused support to internal/external customers and suppliers Collaborate with multiple Esri business teams to ensure contract terms are consistent with Esri's business, financial, and risk management objectives Consistently anticipate and guard against potential contractual risks while proposing mitigation strategies Identify opportunities to streamline negotiations and educate customers, suppliers, and colleagues Maintain high ethical standards in every aspect of the position and comply with company policy, laws, and regulations Requirements 2+ years of experience negotiating and drafting agreements Strong written and verbal communication skills Detail oriented, well organized, analytical, quick learner Ability to work independently as well as collaboratively in a collegial, fast-paced environment Diligent and proactive with sound business judgment and strategic thinking Ability to manage a significant volume of agreements in a timely manner Excellent Microsoft Office, computer skills and knowledge of Apttus (now Conga) or Salesforce experience Bachelor's degree in business, contracts administration, legal studies, economics, or a related field Recommended Qualifications MBA or JD Experience negotiating technology and services agreements Experience with open-source software and open data licensing considerations Knowledge of privacy, artificial intelligence and security Work experience using Conga and Salesforce #LI-KH4
    $79k-99k yearly est. Auto-Apply 13d ago
  • GIS Industry Solutions Manager, Nonprofit

    Esri 4.4company rating

    Redlands, CA job

    As an established thought leader in the nonprofit industry, you get excited about evangelizing how geospatial understanding and GIS enable others to work smarter. You know that analyzing where things occur enables teams to solve common problems in more sophisticated ways. You understand how global nonprofit organizations work and how they are more successful when using GIS. We welcome you to join Esri where you can be an industry thought leader who explains the value of GIS in current workflows and how GIS can transform organizations. You will develop industry messaging across global markets and collaborate with industry experts, marketing professionals, and external organizations to drive awareness and demand. Responsibilities Deliver thought leadership through regular cadence of content (for example: webinars, case studies, collateral, social media programs, videos, and event plans) that demonstrate the value of ArcGIS to nonprofit organizations Research, analyze, and monitor relevant industry and technological trends to capitalize on market opportunities Support strategic opportunities as a subject matter expert and work with account managers to drive penetration in key accounts Work in a team of industry and marketing professionals to support tactical and strategic messaging globally Stay current on the competitive landscape and participate in joint value messaging to industry executives Leverage industry knowledge in discussions with technology teams to ensure fit for purpose tools in ArcGIS Requirements 8+ years of experience working in nonprofit or closely related organizations Bachelor's degree in geography, business, or related field Demonstrated geospatial innovation and advanced use of software technology 5+ years of executive leadership experience with the ability to strategize, inspire, and achieve goals 5+ years of experience working in multi-discipline teams with proven ability to collaborate, communicate, and influence business and technical audiences Demonstrated excellence in written communication and presentation abilities Demonstrated understanding of marketing purpose and tactics Ability and willingness to travel internationally Recommended Qualifications Recognized as a respected and influential leader within your industry #LI-MJ1
    $104k-136k yearly est. Auto-Apply 37d ago
  • C/C++ Software Development Engineer II - Data Management

    Esri 4.4company rating

    Redlands, CA job

    ArcGIS Enterprise provides powerful mapping and analytics capabilities to government and private organizations supporting their operations and workflows in areas such as assets management, environmental impact assessments, and digital twins creation. As part of the Enterprise team, you will contribute to developing relational and graph data information models that form the core framework of ArcGIS capabilities. Your work will involve working with multiple data source providers written in C/C++, enabling ArcGIS to integrate with leading relational and NoSQL database platforms. Collaborating closely with experienced developers and mentors, you will gain valuable experience while contributing to innovative projects. Responsibilities Work on building core data management and access framework to support ArcGIS relational and graph information models Research and extend ArcGIS support for relational and NoSQL DBMS technology Build full-stack software components that follow industry-standard modern design patterns, development methodologies, and deployment models Collaborate with other developers and product engineers throughout the development process Work effectively in an Agile Scrum team environment Requirements 2+ years of experience building commercial enterprise software in C/C++ and Java Experience troubleshooting and debugging software Good understanding of RDBMS system concepts and transactional models Good written and verbal communication skills Ability to analyze software/algorithms and identify improvements Bachelor's degree in computer science, engineering, or a STEM-related field Recommended Qualifications Database programming skills including familiarity with ODBC, JDBC, and Visual Studio Experience with AWS RDS, Aurora, or Azure SQL databases Previous involvement in a large software development project Academic training in GIS and/or knowledge of GIS/Esri software Familiarity with Esri products like ArcMap, ArcGIS Pro Master's degree in computer science, engineering, or a STEM-related field #LI-TA1
    $82k-106k yearly est. Auto-Apply 14d ago
  • Sr. Instructor

    Esri 4.4company rating

    Redlands, CA job

    In this position, you will use your teaching skills and GIS knowledge to empower our customers with our innovative GIS software. As an Esri Instructor, you will create a dynamic learning environment through hands-on training, interactive instructions, and engaging activities. You will partner with organizations to expand the use of ArcGIS maps and applications across their organizations and communicate the strategic impact of GIS programs. The contributions you make in this role will support Esri customers across many industries including but not limited to Defense and Intelligence, Public Safety, and Health and Human Services. The work you do will enable customers to grow their ArcGIS user skills, productivity, and confidence in addition to ensuring sustainable GIS workflows and operations. Esri has a Relocation Assistance Program and can provide support with relocating to the Redlands, CA area for this position. Responsibilities Grow user skills. Develop and deliver training programs through various formats and methods including in-person, virtual and hybrid offerings, to enhance users' proficiency in ArcGIS software both domestically and internationally. Identify and address skill gaps through targeted training sessions and workshops. Provide ongoing support and guidance to users, answering their questions and helping them overcome challenges. Stay updated on the latest GIS trends and technologies to ensure the training content remains relevant and up to date. Ensure sustainable GIS workflows. Collaborate with customers to understand their business processes and requirements. Provide guidance and training on best practices for designing and implementing sustainable GIS workflows. Deliver workshops and training sessions to educate customers on sustainable GIS workflows. Support customers in overcoming challenges and addressing any skill gaps related to workflow sustainability. Expand the use of ArcGIS. Actively promote the adoption of ArcGIS across customer groups. Identify potential use cases for ArcGIS in various business processes and demonstrate its value through facilitation. Develop and deliver training workshops and sessions to showcase the capabilities of ArcGIS. Collaborate with stakeholders to understand their needs and customize ArcGIS solutions to meet their needs. Communicate the impact of GIS. Develop compelling narratives and visualizations to effectively communicate the impact of GIS. Collaborate with Content Development and Creation teams to create engaging content, such as case studies and success stories. Present the value of GIS to customers. Stay informed about industry trends and research to provide insights on the broader impact of GIS in various domains. Requirements 5+ years of professional experience leveraging Esri's software capabilities with an emphasis on ArcGIS Desktop and/or ArcGIS Pro, with 2 years of professional experience in classroom facilitation and instructional delivery Ability to handle multiple responsibilities while prioritizing student needs Strong listening skills and the ability to incorporate feedback to continuously improve instructional delivery and course materials Proven ability to collaborate with multiple cross-functional teams Excellent verbal and written communications skills 20% travel time within the year to support an average of 10-15 onsite customer training sessions per year Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US Bachelor's degree in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related field Recommended Qualifications Master's degree in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related field Familiarity with web-based meeting tools Completion of an Esri technical certification and facilitation certification Demonstrated technical writing ability Up to 40% travel time, including international travel, to support an additional 10-15 customer engagements #LI-KH4
    $59k-91k yearly est. Auto-Apply 15d ago
  • Corporate Accounting - Senior Lead Accountant

    Esri 4.4company rating

    Redlands, CA job

    We are looking for a Senior Lead Accountant for our Corporate Accounting team. You will be responsible for ensuring compliance with local GAAP, laws, and regulations, along with supporting the external audits for all entities. This role will work closely with our Finance team and other business partners across the organization to provide timely and accurate financial reporting and analysis. This position is located at our corporate headquarters in Redlands, CA. Esri has a Relocation Assistance Program and can provide support with relocating to the Redlands, CA area for this position. Responsibilities Support the month and year-end close process for all domestic entities, ensuring accuracy and completeness of financial statements and compliance with local GAAP, laws, and regulations Conduct monthly close functions such as reviewing and posting general ledger entries, reviewing monthly reconciliations, and supporting necessary management reporting analysis Ensure quality control over financial transactions, financial reporting, and monthly allocations Develop and maintain accounting policies and procedures and ensure adherence to best practices Support and implement complex accounting issues and transactions and provide technical guidance and recommendations Interact closely with FP&A and effectively communicate transactions that will impact results and forecasts including short range outlooks, annual and long-range plan development processes Support operational areas that have a direct impact on domestic accounting activities such as AP, Assets, and other accounting transactional functions Manage, mentor, and develop a team of accounting professionals, providing feedback, coaching and career development opportunities Drive process improvements and automation to enhance efficiency and accuracy of the accounting function Requirements 8+ years of prior experience in public accounting or a similar position Strong knowledge of Generally Accepted Accounting Principles (GAAP) and financial consolidation Demonstrated ability to prepare and analyze financial statements Strong analytical, problem-solving and organizational skills, with the ability to prioritize and manage multiple tasks and deadlines Excellent verbal and written communication skills, with the ability to communicate complex accounting issues to various levels of the organization Advanced Microsoft Excel skills, including XLOOKUPS and pivot tables Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US Bachelor's in Accounting, or in a related field with an Accounting Certificate or qualification, which meets the California CPA eligibility Recommended Qualifications Current, or actively working to obtain a CPA license Proficient in large ERP systems, preferably SAP Experience leading, mentoring and developing team members #LI-JH2
    $103k-134k yearly est. Auto-Apply 20d ago
  • Sr. Industry Marketing Manager - State and Local Government

    Esri 4.4company rating

    Redlands, CA job

    As a Senior Industry Marketing Manager, you will develop, manage, and execute strategic marketing campaigns to increase revenue, develop new markets, block competition, and build community within the state and local government market. As a senior marketer on the team, you will leverage your advanced/developed/established marketing experience to influence the broader team's strategy and long-term success. You will partner with a domain-specific subject matter expert to understand the market trends and audience needs; develop messaging and content; and create campaigns with a diversified marketing channel mix in order to build a long-term marketing strategy for a specific market(s) within state and local government. A "day in the life" can consist of conducting market research; monitoring industry and technology trends; writing and creating a wide range of content; executing events and webinars; reporting campaign performance; interviewing and publishing customer success stories; working with professional associations; and co-marketing with Esri strategic partners. A successful Senior Industry Marketing Manager builds and maintains a strong relationship with their subject matter expert, other internal marketing divisions (such as Events department, in-house designers, various channel teams, data team), sales leads, Esri customers, Esri's certified software and solution providers, media and publications, and professional associations. Responsibilities Campaign Planning & Management: Develop and execute integrated marketing campaigns using a wide range of channels, tactics, and approaches. Content Creation: Create campaign assets, including messaging, print collateral, and digital content that contribute to overall campaign success. Collaborate with in-house design/creative resources to produce brochures, ebooks, videos, emails, ads, social assets, webpages, blogs, articles, graphics, and more. Event Management: Contribute to third-party events and Esri-hosted events by creating messaging and content, negotiating and developing engagement opportunities for Esri and our audience; supporting onsite logistics, and establishing forums that help build community. Project Management: Deliver campaign assets on time and on budget. Manage multiple deadlines and priorities simultaneously, communicating progress updates regularly to stakeholders and any potential challenges. Analytics and Reporting: Track campaign performance and engagement at every step through campaign activity reports and analytics. Leverage Marketing Processes & Technology: Utilize available technologies and processes to manage activities, segment audience data, run email campaigns, run advertising campaigns, build webpages, publish customer stories, and track analytics. Customer Engagement: Build relationships with Esri customers to better understand audience needs, elevate best practices and repeatable approaches, and highlight successful implementations in articles and third-party media. Collaborate with Partners and Industry Influencers: Work with certified Esri software and solution providers, professional associations, media, and thought leaders to position Esri as a major player in the market; block competition; influence legislation or policies; reach executives; and increase coverage in major publications and media outlets. Community Building: Foster a vibrant user community through marketing activities that sustain and grow advocates of Esri and GIS including virtual communities, user groups, regional meetups, online forums, and events that encourage a two-way dialog between Esri staff and customers. Requirements 5+ years of marketing experience within business-to-business and/or business-to-consumer fields, preferably marketing to business professionals in related industries Established knowledge of marketing principles, campaign management, and process improvement Excellent verbal communication and writing skills for internal and external audiences Highly organized, self-motivated, and able to manage multiple priorities and deadlines Knowledgeable to strong understanding of CRM, social media platforms, business intelligence, and project management processes Strong decision making, problem resolution, and creative thinking skills Must be able to travel up to 20% during peak marketing periods Bachelor's degree in marketing, business or related field Visa sponsorship is not available for this posting; applicants must be authorized to work for any employer in the U.S. Recommended Qualifications Knowledge in state and local government structures and operations Advanced writing, editing, and messaging development skills Knowledge of GIS applications in related industries Master's in marketing, business, or a related field #LI-Onsite #LI-MJ1
    $102k-128k yearly est. Auto-Apply 60d+ ago
  • Financial Analyst - Corporate Development

    Esri 4.4company rating

    Redlands, CA job

    The Financial Analyst position on our corporate development team in Accounting and Finance is responsible for monitoring and coordinating activities associated with our international distribution network. Activities include measuring performance against plans, producing and presenting informational reporting pertinent to the business, assisting in all aspects of valuation and financial analysis in support of acquisition and divestiture transactions, and assisting in due diligence efforts in support of corporate development needs. Join the team fully onsite at our stunning campus in Redlands, CA. Responsibilities Monitor and analyze the performance of current investments which includes preparing regular reports on the financial health and performance of the portfolio and identifying areas for improvement or divestment based on financial analysis Prepare presentations, reports, and documentation for department and corporate management Assist in conducting due diligence for potential acquisitions and investments, including financial, legal, and operational aspects through effective collaboration with participating members of the cross-functional teams Coordinate and perform activities related to drafting contract language, renewing agreements, fulfilling contractual commitments, and monitoring general business obligations and requirements Understand business objectives and issues and conduct insightful, fact-based analysis to help solve complex problems Maintain and update systems used to track acquisition activity and key information Requirements 2+ years of prior experience or relevant experience Experience with budgeting and planning methodologies and tools Advanced Microsoft Excel skills, including XLOOKUPS and pivot tables High level of attention to detail, excellent organizational skills and ability to prioritize demands and meet deadlines Familiarity with accounting financial statements Ability to work independently Analytical and problem-solving skills Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US Bachelor's in Accounting, Finance, or in a related field Recommended Qualifications Experience working with SAP or other large ERP systems Experience working with advanced reporting tools such as Power BI Familiar with SQL and relational databases #LI-JH2
    $71k-95k yearly est. Auto-Apply 20d ago
  • Software Developer I - Python API

    Esri 4.4company rating

    Redlands, CA job

    Come work on one of the fastest growing products in ArcGIS, the ArcGIS API for Python, a Pythonic API for your web GIS. It allows ArcGIS analysts, data scientists, developers, administrators, and anyone with an ArcGIS Online subscription or ArcGIS Enterprise to leverage the rich Python ecosystem to accomplish a wide variety of tasks, ranging from performing big data analysis to managing their web GIS and automate such workflows. In this role, you will gain valuable experience on how to design and develop an API in Python as well as develop on top of successful open-source projects such as conda, Jupyter notebooks, Docker to name a few, and also in contemporary software development paradigms such as test-driven development and continuous integration. Responsibilities Participate in design and development of the ArcGIS API for Python Leverage Rust and py O3 to extend and develop Python functionality Support open source as well as proprietary modules using Python Perform bug fixes, documentation, and maintenance tasks Performance testing Requirements 1+ years of experience with high level programming languages such as Python and low-level programming languages such as Rust Understanding of REST APIs and web programming A strong drive and interest to learn new technologies quickly and work in a fast-paced software development environment Bachelor's degree in computer science, mathematics, GIS, or related disciplines Recommended Qualifications Experience using Python 3.x and Rust Master's degree in computer science, mathematics, GIS, or related disciplines #LI-TA1
    $89k-116k yearly est. Auto-Apply 5d ago
  • Technical Account Manager

    Proofpoint 4.7company rating

    Los Angeles, CA job

    **About Us:** Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. **How We Work:** At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: **Bold** in how we dream and innovate **Responsive** to feedback, challenges and opportunities **Accountable** for results and best in class outcomes **Visionary** in future focused problem-solving **Exceptional** in execution and impact **Company Overview** At Proofpoint, we have a passion for protecting people, data, and brands from today's advanced threats and compliance risks. We hire the best people in the business to: + Build and enhance our proven security platform + Blend innovation and speed in a constantly evolving cloud architecture + Analyze new threats and offer deep insight through data-driven intel + Collaborate with customers to help solve their toughest security challenges We are singularly devoted to helping our customers protect what matters most. That's why we're a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trust us as a security partner. **The Role** The role of the Technical Account Manager is to work with your customers so that they realize the full value of the products and services they have purchased from Proofpoint, ultimately maximizing renewals and add-on transactions. This is a technical role in a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within the traditional IT and Security organization. Successful candidates will have an excellent technical and security software foundation, especially related to Linux, messaging, and cloud services, a proven track record of successfully interfacing with customers on both technical and non-technical levels, substantial experience driving concurrent projects and issues to completion with little direction, and above all, a passion for ensuring a top-quality customer experience. ***This position requires U.S. citizenship due to the nature of the accounts supported.*** ***Experience working with U.S. federal, state, or public-sector customers is strongly preferred.*** **Your day-to-day** + Independently provide ongoing and proactive technical leadership and support to Proofpoint's strategic customers with little direction. + Manage and monitor support interactions, serving as an internal advocate for strategic customers, responding to customer escalations, and proactively escalating when needed. + Direct crisis and incident response, working with the account team, technical support, operations and engineering teams to ensure timely resolution, while communicating effectively with customers. + Meet regularly with clients, both remotely and on-site, to review support interactions, system status, major issues, upcoming releases, and other pertinent items. + Create and deliver executive customer presentations that outline system performance, potential issues, ROI and suggested forward courses of action. + Develop deep understanding of customer's business and operational needs. + Maintain deep practical technical knowledge of Proofpoint's integration within the customer's environment, including network, security, systems administration, and messaging management. + Develop and oversee a comprehensive strategy to meet complex customer requirements utilizing Proofpoint's solutions. + Provide proactive recommendations that support the customer's requirements, roadmap and ongoing technical needs. + Identify and prioritize short-term and long-term goals. + Plan and lead process improvement initiatives tailored to improve customer satisfaction with the services and interaction with the Proofpoint Team. + Plan, document, and identify risks and challenges for production changes that span multiple services or technologies. + Requires little supervision on assigned tasks. + Works independently on routine tasks. + Responsible for scheduling own time and for quality completion of multiple tasks within a varying environment of changing constraints. + Uses independent judgment within broad parameters. + Designs and implements solutions to complex problems with minimum supervision. + Travel may be required up to 25% **What you bring to the team** + 4 + years of industry experience in a client/professional services, sales engineer, senior support engineer, IT operations management, or senior engineer role with exposure to multiple technology areas + 2+ years experience managing strategic/top accounts + Knowledge of data communication concepts and technologies, specifically email and networking + Knowledge of Linux, SMTP, and MySQL + Working knowledge of Windows, Active Directory, and Microsoft Exchange + Very strong customer service and excellent written and oral communication skills + A history of successfully leading and directing technical staff through crisis situations + Adaptable and willing to learn new technologies + Knowledge of project management and strong time management skills + Ability to effectively work in a team environment as well as independently + Ability to develop relationships across multiple organizational boundaries including Support, Operations, and Engineering + Work with the relevant technical teams to proactively handle customer configurations and recommend customer environment upgrades and add-ons + Desire and ability to coach and mentor your peers to help improve their technical knowledge, project management skills, and customer management skills + **U.S. citizenship is required for this role.** + **Experience supporting U.S. federal, state, or public-sector customers is strongly preferred.** As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and treating them well is key to our success! We are a multi-national company with locations in 10 countries, with each location contributing to Proofpoint's amazing culture! **Why Proofpoint?** At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: + Competitive compensation + Comprehensive benefits + Career success on your terms + Flexible work environment + Annual wellness and community outreach days + Always on recognition for your contributions + Global collaboration and networking opportunities **Our Culture:** Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . **How to Apply** Interested? Submit your application along with any supporting information- we can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. **Base Pay Ranges:** SF Bay Area, New York City Metro Area: Base Pay Range: 123,200.00 - 193,600.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 102,300.00 - 160,820.00 USD All other cities and states excluding those listed above: Base Pay Range: 92,100.00 - 144,705.00 USD Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
    $134k-177k yearly est. 6d ago

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