Senior Program Operations Manager jobs at Workday

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team The Global Real Estate & Workplace team creates and continuously improves Workday's productive and safe office environments while supporting our core values and distinction as a great place to work. With this critical contribution to the company in mind, we partner with other Workday departments such as People & Purpose, Business Technology, and Finance to ensure that we are successful in delivering on this goal. We handle every aspect of workplace operations, space analysis and projects, building facilities and maintenance. We capture employee rapport, keep track of office utilization, recommend expansions and / or new locations and coordinate projects for office build-outs and control operating and capital expenses. About the Role Workday is looking for a versatile Project Delivery Manager to join our growing team. This full-time position is based out of our Pleasanton HQ location. This position will report to the Global Project Delivery, Senior Manager. We are looking for someone experienced, flexible, reliable, outgoing, and professional, with a positive work attitude. The ideal candidate will go above and beyond what is required to get the job done while understanding that REWS and our stakeholders What makes this an exciting opportunity is that you will join the worldwide industry leader in all things Financial and Human Resources Management solutions, and with that you will have the opportunity to develop and implement industry leading solutions for how employees collaborate, ideate and build their careers in times of constant change. Responsibilities: Manage project inception from the pre-construction processes through financial close-out to maximize the quality of the space constructed for the users and groups while always attempting to implement value-engineering alternatives to lessen the cost of construction for Workday. Provide strategic oversight and direction to regional project teams, managers, and consultants. Foster a collaborative and high-performance culture across dispersed, multi-cultural project teams. Responsible for multiple projects concurrently. This includes Global Projects across different time zones. Maintain financial forecast and oversee project cost tracking throughout projects. Includes monthly forecasting and quarterly reporting across all projects. Partner with the Workplace and Sustainability team in consulting with internal stakeholders to understand space and furniture needs and assist in space planning, balancing end user needs with cost efficient solutions. Work closely with Workday's BT and Global Workplace Safety teams to ensure that technology solutions (including audio visual, low voltage cabling, access control system) are captured in design. Ensure that Workday's space and/or building standards are implemented throughout the design. Communicate effectively with REWS workmates and senior management and other employees to discuss requirements planned for the design. Understand and provide furniture specifications to suppliers to create detailed layouts. Communicate with the BT team, security teams, external engineers, external furniture vendors, end users, property management and general contractor, ensuring that all groups have required information. Develop and use collaborative relationships to facilitate the accomplishment of work goals. Effectively manage time and resources to ensure that work is completed efficiently. Maintain knowledge of industry, products, methods, and promotional strategies, as well as trends in workplace design. Create and manage project schedules to ensure deliverables are on track. About You Required Qualifications: Bachelor degree or an equivalent combination of construction background and technical degree in Civil/Mechanical/Electrical Engineering or Construction Management. Minimum 10+ years of progressive experience in construction project management, with significant experience in global or multi-country project delivery. Financial analysis experience and familiarity with accounting and financial concepts of real estate, capital projects and operations expenses Other Qualifications: Strong proficiency with Procore, OpenSpace, and MS Office Suite. Expert knowledge of various Project Delivery Methods (Design-Build, CM at Risk, IPD, etc.). Proficiency in project management software, scheduling tools, and financial/cost management systems. Exceptional cross-cultural communication and negotiation skills. Strong leadership and mentorship abilities for international teams. Proven ability to travel globally as required. Excellent interpersonal skills including significant oral, presentation and written communication skills and professional presence Detailed understanding of industry standards, including workplace practices, corporate management, office technology, and environmental factors. PMP or other industry certification is preferred. Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.CA.Pleasanton Primary Location Base Pay Range: $129,700 USD - $194,500 USD Additional US Location(s) Base Pay Range: $109,500 USD - $194,500 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

We are looking for a strong leader with a passion for program management and leading others to help us solve our most critical enterprise system priorities. If you're passionate about building teams, and solving internal and external customer problems at scale that help protect Intuit and our customers we would love to have you join our team. The role is responsible for stewarding our IT Portfolio including Workforce and People and Places initiatives and driving the delivery of transformational change by providing leadership and direction to our program delivery team. **Responsibilities** ● Drive delivery of a cross functional portfolio of programs composed of our most critical platform/growth initiatives ● Lead and develop a team of high caliber program managers, creating an environment where they can do the best work of their lives ● Partner with the extended PMO leadership team to establish consistent best practices for program delivery ● Become an established leader within your portfolio partners' cross-functional leadership team ● Continuously improve the operating framework that enables our organization to achieve its goals ● Provide an informed point of view on our platform strategy ● Influence and contribute to our annual and quarterly planning, budgeting and resource allocation ● Mitigate risk and solve problems through innovative ideas and solutions ● Demonstrate all Intuit values ● Be a leader/teacher who role models leadership and domain expertise **Qualifications** ● 10+ years of experience in Program Management and 5+ years of experience managing teams in a technology environment ● Strong technology background, preferably direct software development experience ● Strong program management skills, including demonstrated ability to think end-to-end, lead long-term programs, and to manage multiple programs simultaneously within a program portfolio ● Demonstrated experience connecting disparate groups across an organization to accelerate outcomes ● Experience attracting, hiring and developing top talent ● Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders ● Bachelor's Degree required (science, project management, or business administration); equivalent experience will be considered ● PMP certification preferred Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Bay Area California: $ 218,500- 295,500 EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

We are looking for a strong leader with a passion for program management and leading others to help us solve our most critical enterprise system priorities. If you're passionate about building teams, and solving internal and external customer problems at scale that help protect Intuit and our customers we would love to have you join our team. The role is responsible for stewarding our Enterprise Finance, Legal and Privacy Tech Portfolio and driving the delivery of transformational change by providing leadership and direction to our program delivery team. **Responsibilities** + Drive delivery of a cross functional portfolio of programs composed of our most critical platform/growth initiatives + Lead and develop a team of high caliber program managers, creating an environment where they can do the best work of their lives + Partner with the extended PMO leadership team to establish consistent best practices for program delivery + Become an established leader within your portfolio partners' cross-functional leadership team + Continuously improve the operating framework that enables our organization to achieve its goals + Provide an informed point of view on our platform strategy + Influence and contribute to our annual and quarterly planning, budgeting and resource allocation + Mitigate risk and solve problems through innovative ideas and solutions + Demonstrate all Intuit values + Be a leader/teacher who role models leadership and domain expertise **Qualifications** + 10+ years of experience in Program Management and 5+ years of experience managing teams in a technology environment specifically focus + Strong technology background, preferably direct software development experience + Strong program management skills, including demonstrated ability to think end-to-end, lead long-term programs, and to manage multiple programs simultaneously within a program portfolio + Demonstrated experience connecting disparate groups across an organization to accelerate outcomes + Experience attracting, hiring and developing top talent + Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders + Bachelor's Degree required (science, project management, or business administration) + PMP certification preferred + Demonstrated success in leading Finance Transformation and Strategy programs, with deep expertise across Source to Pay (S2P), Record to Report (R2R), and other core finance technology domains. + Proven track record of defining, structuring, and delivering complex strategic initiatives, including ERP Cloud upgrades, SaaS implementations, and large-scale modernization programs that enable business growth and operational excellence. + Broad understanding of enterprise application portfolios across Finance, Legal, and Privacy, with familiarity in systems such as Oracle ERP, Coupa, BlackLine, Highradius, Ironclad or similar platforms. + Experience leading custom-built initiatives focused on enhancing user experiences for employees, suppliers, and customers, leveraging AI and Agentic AI-based solutions to drive automation, efficiency, and accuracy. + Exceptional program management and cross-functional leadership skills, with the ability to influence senior stakeholders, manage competing priorities, and drive delivery excellence across global finance, privacy, legal and other technology organizations. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Bay Area California: $ 218,500- 295,500 EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. If you're passionate about delivering awesome enterprise-level outcomes at a scale that help transform the lives of our customers, come join the Fintech Product PMO, as a Manager 3, Technical Program Management. The Fintech Product PMO's Mission is to accelerate the outcomes of the organization by driving for clarity among chaos and uniting cross-functional teams to operate with velocity. We are looking for a passionate, results-oriented, and strategic technical program leader to grow and develop a talented team of TPMs. The candidate should understand how to operate in a highly leveraged platform team, thrive in a fast-paced environment, be comfortable with ambiguity, and drive customer outcomes across Intuit. The right candidate for this role is someone who has a strong technical, product, and program background in an agile environment, is invigorated by working within a large, complex organization, and has superpower abilities to communicate and influence at all levels. She/He will have a relentless focus on the customer, use data to inform decision making, and will be strategically focused to build durable platform solutions for our most important customer problems. Responsibilities ● As a member of the Fintech PMO leadership team, you will own and drive the portfolio of programs that deliver on Intuit's most important customer problems in a highly leveraged platform capability org, with exceptional stakeholder engagement and communication skills. ● Responsible for driving planning, execution, and delivery for multiple teams in partnership with engineering, product management, operations, business units/segments across Intuit and other cross functional groups to deliver successful product releases. ● Includes offering independent assessment and recommendations to drive the right decisions and outcomes, zooming out to see the big picture, bringing clarity on the goals and mission, but also being able to drill into details when needed and driving transformational change to promote continuous improvement. ● Aligning central PMO processes, tools, and best practices within the Fintech organization and helping drive transparency and visibility across the organization. ● Directly and indirectly manage a group of up to 10 program managers across geographies and across different experience levels, providing guidance on developing and managing objectives, career development, coaching, mentoring, recruiting, removing obstacles, and other functions required to build and operate a high performing team. Qualifications ● 10+ years of experience in SaaS product development and release management with direct experience working with multiple scrum teams using Agile ● Proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity; adapt to and manage change quickly ● Thrive in a culture of ownership, delivery, and innovation ● 7+ years experience leading a team of program managers ● Ability to traverse both vertically and horizontally in a large organization ● Excellent balance of people, organizational, and technical skills, and can execute and deliver successfully in situations where authority is not a given ● Ability to communicate at all levels with clarity and precision both written and verbally ● Effective presenter, negotiator, collaborator - regardless of organizational structure or hierarchy ● Equally passionate about business and technology ● Ability to handle a rapidly changing environment ● Professional, team player with strong leadership and interpersonal skills ● BA/BS degree in Computer Science and/or equivalent technical experience required Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Bay Area California: $218,500-295,500

Come join the Intuit Expert Network Team as a Staff Program Manager driving readiness for changes impacting our customer success expert ecosystem. Our AI-driven platform and network of Intuit experts include thousands of diverse and talented experts around the world who are skilled at using our products and in their professional disciplines as tax attorneys, credentialed tax/accounting experts, and bookkeepers. In this exciting role, you will collaborate across multiple teams and functions to enable awesome experiences and operational efficiencies. As a Staff Program Manager, you will lead the work to ensure our experts are prepared and changes are implemented with excellence so that our teams can delight our customers. Successful candidates will have prior change management experience and are highly passionate about improving processes and collaborating across teams to drive change at scale, with high velocity and adoption. **Responsibilities** + Manage a portfolio of initiatives and ensure appropriate readiness workstreams are identified, plans are developed and seamlessly executed to our "Definition of Done" standard, ensuring seamless adoption of changes and creating an excellent experience for experts amidst change + Assess risk across workstreams and drive appropriate mitigation efforts, prioritization, and tradeoffs, resulting in on-time releases with high adoption and no/minimal defects + Partner with product and communication teams to understand roadmaps and proactively communicate changes + Coordinate development and delivery of expert UAT, training, help content, and SOPs + Validate readiness, oversee release and evaluate how a change is performing, where there may be opportunities for improvement + Seek opportunities to continually optimize, including improving speed and clarity of how we deliver change and ensure planning and change practices are enduring and scalable + Partner, educate, roadshow and mentor others on change management best practices + Role model expert advocacy translates expert insights (quantitative and qualitative) into action for support readiness work from inception through post implementation **Qualifications** + Bachelor's degree or equivalent; MBA a plus or equivalent experience + 3-5 years of proven performance in change management + 7+ years of program or project management experience + Proficient with Google Suite (documents, spreadsheets, presentations) + Excellent written and verbal and communication skills + Superb organizational skills and can demonstrate successful management of multiple projects at a time, delivering quality outcomes tied to business outcomes + Sought after strategic partner, able to build and nurture strong relations and influence broadly + Experienced in using AI for streamlining business tasks + Lean, Six Sigma experience a plus Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

Come join the Intuit Expert Network Team as a Staff Program Manager driving readiness for changes impacting our customer success expert ecosystem. Our AI-driven platform and network of Intuit experts include thousands of diverse and talented experts around the world who are skilled at using our products and in their professional disciplines as tax attorneys, credentialed tax/accounting experts, and bookkeepers. In this exciting role, you will collaborate across multiple teams and functions to enable awesome experiences and operational efficiencies. As a Staff Program Manager, you will lead the work to ensure our experts are prepared and changes are implemented with excellence so that our teams can delight our customers. Successful candidates will have prior change management experience and are highly passionate about improving processes and collaborating across teams to drive change at scale, with high velocity and adoption. Responsibilities * Manage a portfolio of initiatives and ensure appropriate readiness workstreams are identified, plans are developed and seamlessly executed to our "Definition of Done" standard, ensuring seamless adoption of changes and creating an excellent experience for experts amidst change * Assess risk across workstreams and drive appropriate mitigation efforts, prioritization, and tradeoffs, resulting in on-time releases with high adoption and no/minimal defects * Partner with product and communication teams to understand roadmaps and proactively communicate changes * Coordinate development and delivery of expert UAT, training, help content, and SOPs * Validate readiness, oversee release and evaluate how a change is performing, where there may be opportunities for improvement * Seek opportunities to continually optimize, including improving speed and clarity of how we deliver change and ensure planning and change practices are enduring and scalable * Partner, educate, roadshow and mentor others on change management best practices * Role model expert advocacy translates expert insights (quantitative and qualitative) into action for support readiness work from inception through post implementation Qualifications * Bachelor's degree or equivalent; MBA a plus or equivalent experience * 3-5 years of proven performance in change management * 7+ years of program or project management experience * Proficient with Google Suite (documents, spreadsheets, presentations) * Excellent written and verbal and communication skills * Superb organizational skills and can demonstrate successful management of multiple projects at a time, delivering quality outcomes tied to business outcomes * Sought after strategic partner, able to build and nurture strong relations and influence broadly * Experienced in using AI for streamlining business tasks * Lean, Six Sigma experience a plus Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

Why This Role? Why Now? The world of customer experience isn't just evolving-it's being revolutionized. At Zendesk, we don't watch the future unfold. We build it. As the architects of the AI-powered Resolution Platform, we're resetting the standard for what customer service-and customer success-can mean on a global stage. We're seeking a Senior Manager of Customer Success who isn't daunted by disruption, but energized by it-an architect who can unlock new value at the intersection of human talent, technology, and relentless reinvention. Come help us make Zendesk a Customer Success career destination of choice! Mission Lead a team of up to 10 Customer Success Managers supporting our segments. Your job: Make Zendesk's customers so successful they want to buy more, stay longer, and advocate fiercely. Build a team that blends financial acumen, technical product knowledge, and data-driven experimentation into a customer outcomes powerhouse. You are known for leading with a growth mindset and consistently reaching across the aisle to collaborate and drive customer experience improvements internally. People would describe you as a people first leader who creates a rich learning culture-empowering your team to deliver outsized impact daily. You have unrelenting operational discipline and create a space where world class CSM performance is accelerated by experimentation and constant reinvention. Overarching Objective for the role: Drive Strategic Adoption and Integration of AI-Enabled Customer Success Tools Maximize Team Performance and Customer Outcomes Cultivate Continuous AI Fluency and Enablement within the Team What Makes You Different See ambiguity as an invitation to create, not retreat. Natural "builder" with an innate operator's discipline : you know how to design, run, measure, and continuously improve processes at scale. Fluent in the language of data - dashboards, deep technology conversations and API integrations don't faze you. If you don't know, you dig in and then teach your teams! Thrive on getting close to the work: side-by-side with CSMs on customers, troubleshooting complex customer journeys, and strategizing live with internal partners. Obsess over details that drive outcomes: from GRR/NRR metrics, usage & adoption intelligence, analytics, risk flags, to customer value mapping. Transform ambiguity into structure-getting buy-in for change, standardizing processes and technology where needed, and evangelizing best practices. How You'll Make an Impact 1. Build and Lead a Team of Value Architects Hire, coach, and grow a diverse team, fostering a culture of curiosity, candor, and courageous experimentation. Accelerate your team's product and overall CX technology proficiency, ensuring deep technology and AI fluency to lead customer conversations. Set and communicate crystal-clear goals, weekly, monthly, quarterly, and annual KPIs, and clear accountability frameworks. Attend in-person customer meetings, assist with deep multi-threading, and use Gong consistently to coach the team, identify trends, and stay ahead of the market. Empower your teams while driving operational consistency and rigorous execution to exceed financial targets and contribute to complex cross-functional initiatives. 2. Engineer Next-Level Customer Outcomes Inspire CSMs to act as “mini-CEOs”-owning portfolio strategies, customer prioritization planning, eliminating blockers and opportunities end-to-end. Lead internal monthly/quarterly business reviews (MBRs/QBRs), ensure success plans are built, adopted, and regularly refreshed based on driving customer outcomes that matter- we meet our customers where they are based on what's most important to their business needs. Actively manage churn and expansion playbooks, pipeline health and renewal forecasting accuracy, and run the business by the numbers. 3. Lead an AI-First Revolution in Success Relentlessly drive adoption and sophistication of AI-powered tools for risk flagging, customer insights, automation, and customer engagement. Partner with Product/AI teams, pilot new tools, and aggressively iterate based on real-world feedback. Equally skilled at teaching AI best practices to new hires or jumping in as a “player-coach” on troubleshooting sessions. 4. Operational Excellence in the Gray Zone Own forecasting, retention and growth strategies (partnering heavily with sales and renewals teams), and portfolio reporting for your team-ensuring accuracy, transparency, and proactive management of risk. Hands down you have financial command of your portfolio. Optimize workload distribution and manage capacity with agile, data-driven resource allocation. Champion rigorous performance results through: regular 1:1s, career development, and actionable feedback that makes Zendesk a CS destination of choice. Expected Management Duties (What World-Class Orgs Demand) Business Ownership & Segment Strategy: Act as the business owner for the assigned segment, taking responsibility for revenue outcomes, resource planning, operational health, and ensuring CS feedback influences the Zendesk product roadmap via proactive cross-functional collaboration. Performance Management & Talent Development: Coach for high performance and secure team success through prompt performance management, actionable feedback loops, routine team health checks, skills assessments, and championing promotions for high potential talent. Talent Pipeline & Team Growth: Recruit, interview, and onboard new Customer Success Managers, with a focus on building a diverse team in terms of thought and skill. High-Impact Escalation Leadership: Personally drive resolution for high-impact or strategic customer situations and document learnings to promote continuous improvement across the team. What You'll Need to Succeed AI & Automation Adoption: Early adopter and optimizer of workflow automation, generative AI, and digital engagement tooling-able to guide teams through adoption, troubleshoot issues, and help design new use cases. Data Mastery: Proficiency with CRM and CS platforms (Zendesk, Gainsight, Salesforce, etc.), analytics platforms (Looker, Tableau, or similar), and hands-on skills with data analysis, reporting, and building dashboards for insight-driven action. Financial Acumen: Ability to connect operational levers to revenue outcomes; confident navigating revenue retention, renewal/expansion analysis, forecasting, and ARR/MRR modeling. You've built your career partnering deeply with sales, renewals, product and marketing colleagues. You lead by strengthening a united approach-that puts customer success at the heart of all interactions. Process Engineering: Design and implement standard operating procedures, success plans, customer health scoring models, and scalable playbooks across segments. Risk and Opportunity Management: Ability to conduct root cause analysis for customer escalations, build early warning systems, and mobilize “all hands” to resolve risk. Equally always having an eye on creating a culture of being growth enablers, we think and act like a CEO - you possess extreme ownership and accountability. Segment Strategy: Tailor engagement strategies to SMB, Commercial, Enterprise, and Strategic accounts-using structured frameworks that drive repeatable excellence across segments. Your Background: 9+ years in Customer Success, or relevant customer-facing roles in SaaS or technology companies, with at least 5+ years managing teams. Technical & AI Fluency: Strong expertise in leveraging AI-driven tools, analytics, and automation to positively impact customer success outcomes. Direct experience with AI or next-gen tooling, and the ability to build or manipulate data pipelines and automated reporting, is highly valued. Deep Customer Success Leadership: Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). Deep understanding of core CS principles, including retention, engagement models, and performance measurement. Cross-Functional Collaboration: Track record of collaborating effectively at a leadership level with product, sales, marketing, and AI/technology teams. Data & Financial Acumen: Comfort running QBRs, NRR/GRR analyses, and forecasting with confidence. A data-driven approach is essential for demonstrating impact (outcomes, not just org charts). Adaptability & Drive: Insatiable curiosity, high adaptability, and a proven history of upskilling and delivering results in ambiguous, rapid-paced, and dynamic environments. Education & Certifications: Bachelor's degree in Business or Technology preferred, with advanced degrees or certifications in Customer Success or AI Application being a significant plus. Ready to build the future of Customer Success? Apply to Zendesk and help invent the new standard for what technology-enabled, rigorously customer-centric leadership can achieve. The US annualized OTE (On Target Earnings) range for this position is $170,000.00-$256,000.00 with a pay mix of 70/30 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Position Summary The Senior Director will be a key leader within F5's Corporate Strategy team, responsible for driving enterprise-wide operational transformation and embedding a culture of continuous improvement. This leader will design and deliver frameworks that streamline processes, increase efficiency, and strengthen alignment across global functions. By partnering with senior executives and business unit leaders, this role ensures that F5's strategic priorities translate into measurable operational impact. Key Responsibilities: Lead the Operational Excellence Practice within our Corporate Strategy team Solve complex cross-functional issues to accelerate our top- or bottom-line growth. Analyze and optimize business processes, identify waste and inefficiencies, and implement solutions Partner with senior leaders across business functions (Engineering, Product, Sales, Marketing, Finance, People & Culture) to align operations with F5's corporate strategy. Establish performance frameworks, KPIs, and metrics to monitor execution and measure impact. Partner with Business Operations teams for KPI tracking and implementation. Build and develop a high-performing team that brings operational rigor, analytical insight, and change management expertise. Act as a trusted advisor to executives, providing data-driven insights and recommendations that influence decision-making. Key stakeholders are COO, CFO and Senior Leadership Team. Foster a culture of accountability, continuous improvement, and operational discipline across the organization. Qualifications: 15+ years of progressive leadership experience in corporate strategy, operational excellence, or management consulting, including: 3-5 years of strategy consulting experience (i.e. McKinsey, BCG, Bain) 3-5 years of experience working within a tech company Proven track record of leading enterprise-wide transformation and operational improvement initiatives. Expertise in cloud operations and financial models, including cost levers Ability to connect strategy to execution and measurable outcomes. Exceptional leadership, influencing, and communication skills with the ability to partner effectively with C-level executives. Demonstrated ability to lead change, drive alignment across functions, and deliver results. Bachelor's degree required; MBA or advanced degree preferred. #LI-RGB1 The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. The annual base pay for this position is: $239,200.00 - $358,800.00 F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: ******************************************* . F5 reserves the right to change or terminate any benefit plan without notice. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com). Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

In this operational role, you will play an integral part in facilitating the assessment and prioritization of billing and offering-related initiatives while ensuring financial integrity and operational efficiency. This hands-on, individual contributor role offers the opportunity to collaborate cross-functionally with teams such as marketing, product management, accounting, operations, and engineering to create scalable, supportable solutions that align with Intuit's strategic objectives **Responsibilities** + Partner with key team members including product managers, marketers, engineers, and accountants to evaluate and prioritize billing initiatives for SaaS-based offerings. + Assess end-to-end offering needs, gathering billing and monetization requirements to either onboard with existing tools or evaluate new system capabilities. + Facilitate discussions around offering requirements, identifying dependencies, and proposing innovative and financially sound solutions. + Act as the "single point of contact" for business unit marketers and offering stakeholders, driving alignment and execution while ensuring offerings are fully operational post-concept design. + Work cross-functionally to understand the offering lifecycle, from design and system enablement to fundamental back-office operations such as revenue recognition, electronic payments, and reporting. + Collaborate with teams to facilitate decision-making on key priorities, balancing manual processes with scalable, long-term solutions. + Proactively identify opportunities for process improvement, while maintaining commitment to financial compliance and operational excellence **Qualifications** + Bachelor's degree in Accounting, Finance, Business Systems, or a related field (or equivalent work experience). + 6+ years of experience in project management, business analysis, or finance operations with a focus on requirements gathering, process design, and system enablement. + Understanding of ERP systems (e.g., Oracle Financials, RevStream) and their application within finance functions. + Experience facilitating end-to-end workflows across billing and monetization-related systems or platforms. + Demonstrated ability to lead projects, prioritize effectively, and deliver quality results. + Organizational skills and attention to detail, both in managing project deliverables and in providing analytical insights. + Strong written and verbal communication skills with the ability to convey complex information clearly across varying audiences. + Flexibility to occasionally accommodate time zone differences for effective collaboration across global teams. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: San Diego: $143,500 - 194,000 Mountain View: $154,000 - 208,500 EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

Sr. Director of Total Rewards In support of our hyper-growth Fortinet is looking for an energetic, self-motivated, experienced Global Rewards Leader. If you are a creative strategic thinker, analytical, have results-oriented leadership with wide-ranging experience in design and delivery of global base salary, incentive, sales compensation, equity and benefits programs for multi-national companies then this is your next career opportunity. In this role we will be looking to you to enhance our ability to attract, engage and retain talent. You will lead, shape and influence the function to differentiate Fortinet from our competitors. The ideal candidate will take a collaborative and consultative approach with partners and key stakeholders that adds value to the business. Responsibilities: Lead the Global Total Rewards Strategy: Own the end-to-end strategy, governance, and delivery of Total Rewards programs-including compensation, benefits, well-being, and recognition-ensuring alignment with business objectives and organizational values. Drive Benefits Strategy and Innovation: Lead the global benefits portfolio ensuring offerings meet the needs of a global workforce. Scale Benefits Globally: Evaluate and evolve benefits offerings in key markets, ensuring consistency, competitiveness, and compliance. Leverage benchmarking data, employee feedback, and vendor capabilities to expand and refine offerings that promote employee well-being and engagement. Ensure Regulatory Compliance and Risk Management: Maintain accountability for benefits compliance across all relevant U.S. and global regulations (e.g., ERISA, COBRA, ACA, HIPAA, GDPR,local market laws), including internal audits, reporting, and policy development. Oversee Compensation: Lead global compensation architecture, including base pay structures, short- and long-term incentives, equity strategy, and performance-based pay. Lead the annual compensation planning cycle, including benchmarking, merit increases, bonus payouts, and equity refresh grants. Promote a culture of trust, collaboration, growth-minded, and service-oriented. Partner cross-functionally with Legal, Finance, Stock Admin, and broader HR organization on systems, processes and policies. Qualifications & Experience 12+ years of progressive compensation and benefits experience, including executive compensation leadership in a publicly traded company. including 5+ years in a leadership role within a global, high-growth organization. Experience supporting Compensation Committees materials, Board and Executive Pay programs and practices. Deep knowledge of compensation structures (base, bonus, equity), equity vehicles (RSUs, PSUs, options,), and benefits programs. Familiarity with SEC regulations, proxy disclosure, and CD&A reporting. Strong modeling, analytics, and communication skills, with the ability to distill complex data into actionable insights. Bachelor's degree in Human Resources, Business, Finance, or related field; professional certifications (CCP, CBP) preferred. Expertise in global rewards across diverse geographies, with a deep understanding of U.S. regulations and global compliance considerations. Proven experience to lead through influence in a dynamic, high-growth environment. Experience leading teams through growth, change, and complexity, with a focus on mentorship, empowerment, performance and eager to be a hands on leader. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program. Wage ranges are based on various factors including the labor market, job type, and job level. Earnings for this position are expected to be $290,000 - $310,000. Please note exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location. All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company's discretion.

We are seeking a **strategic and operationally focused principal program manager** to support the complex cross functional program within Intuit's Expert Network. In this role, you will act as a key partner and advisor to our Expert Network leadership, driving the alignment and execution of strategies that ensure high-quality, scalable service for our customers. This leader should have strong experience in cross functional program delivery, data based decision making and world class communication skills, all with a goal of enabling the Expert Network team to meet and exceed its objectives. **Responsibilities** + You drive complex programs fostering accountability in partnership with cross-functional groups such as Customer Success, Service Delivery, Operations, Product Management, and other functional partners. + You run programs using best practices for initiating, planning, and executing intermediate-to-large scale cross-functional critical programs that empower teams to achieve successful outcomes. + You anticipate risks and proactively manage these risks before they become blockers. + You communicate updates across levels of the organization and escalate appropriately. You will communicate with executives regularly. + You drive your program teams toward the strategic goals; creating timelines and milestones, managing dependencies, and removing obstacles that stand between your teams and business success. + You constructively drive for program management process improvements over time through efficiencies and/or automation. + You lead with a clear vision, staying focused on the customer problem. You define success and galvanize the team around it. You align on and ruthlessly prioritize what's most important. + You drive winning results, allocating time and resources to what's most important. You make fast, data-driven decisions and take extreme ownership for outcomes. **Qualifications** + **Experience** : 8+ years in business operations, strategy, or a related field. Proven experience supporting executive leadership and optimizing operational efficiency. + **Operational Expertise** : Skilled in developing and refining processes and operational rhythms that ensure accountability and drive business performance. + **Analytical and Problem-Solving Skills** : Strong ability to interpret data and drive decisions based on insights. + **Customer-Centric Mindset** : Committed to enhancing customer experience through efficient, high-quality expert experiences. + **Collaboration Skills** : Exceptional communication and interpersonal skills, with experience building cross-functional relationships and influencing without authority. + **Business Communication and Storytelling:** Able to synthesize insights and activity from complex areas into strategic narratives (written documents and slides) for C-level audiences. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Southern California: 172,500 - 233,500 EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

Join Esri as a Video Program Manager, Audience Engagement & Amplification, to help grow our audience for our award-winning productions. In this role, you'll make sure our videos are repurposed, promoted, and shared widely to tell Esri's story and inspire audiences. You'll collaborate with teams across the company to amplify existing content, co-create distribution campaigns, and build a user-friendly video library that makes it easy for staff and partners to find and share the right videos. If you're passionate about storytelling, strategy, and making content work harder, this role is for you. Responsibilities Maximize the value of Esri's award-winning video productions by ensuring that existing content is continuously leveraged, reused, and repurposed for multiple audiences and contexts. This includes building workflows to support ongoing promotion throughout Esri and the GIS community and making best efforts to ensure that new videos are conceived with multiple uses in mind and actively utilized across the organization. It also entails strategically managing any customization and re-versioning of existing video content needed to support this goal. Act as a cross-functional liaison and catalyst who works with Esri business units that actively communicate Esri's story, such as GBD, Professional Services, Industry, Brand, and Product marketing, to promote and advise on how existing videos can best be deployed in support of their communications goals. Collaborate on projects accordingly. In addition, track and report on how videos are being used. Drive strategic amplification of existing videos by co-developing with Video Executive Producers and Esri sales and marketing teams, story-driven distribution campaigns that extend reach and influence among strategically important audiences. Inform content strategy through performance metrics analysis and trend research. Enable internal business units to access and deploy existing video content by developing and maintaining a user-friendly video library of the Video Team's work that empowers staff and distributors to browse and search existing content. Requirements 5+ years of experience in marketing, creative services, or related field Experience developing and leading creative campaigns to strategically extend influence Proven ability to work cross-functionally with marketing, product, and business teams Proven ability to identify opportunities to maximize the value of existing assets Experience building systems or processes to organize content, track usage, and streamline access for stakeholders Experience using metrics and analytics to measure performance, share insights, and/or inform future strategy Bachelor's degree in marketing, communications, media, or a related field Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S. Recommended Qualifications Familiarity with platforms like Google Analytics, YouTube Studio, or marketing dashboards to track and report on video performance Knowledge of ArcGIS and/or mapping technology Experience with digital asset management tools or libraries, and proficiency in organizing large collections of content #LI-OH1 #LI-Onsite

We are seeking a skilled and experienced candidate to join our dynamic team at Esri. As one of the world's leading tech companies, Esri has been at the forefront of solving complex global challenges for over 50 years. Our Business Management division plays a crucial role in driving innovation and meeting the evolving technology and business needs of the organization. We are dedicated to building the most advanced geospatial and GIS technology in the world. In this role, you will leverage your business acumen and strategic negotiation skills to lead third-party technology and data licensing agreements that power Esri's industry-leading portfolio of 100+ products and services. You will collaborate cross-functionally with product management, product development, legal, finance, and other teams to understand business requirements and address business-centric challenges while balancing company goals, innovation, and economic potential. This role requires the ability to make interdisciplinary connections and a willingness to develop a broad set of skills and knowledge across multiple domains. If you are passionate about driving business growth, navigating negotiations, and influencing business strategy in a dynamic and innovative environment, we encourage you to apply and be part of Esri's success. Responsibilities Collaborate with senior leaders to lead complex third-party licensing negotiations that align with business needs across Esri's product suite Manage a large portfolio of concurrent activities effectively Evaluate third-party proposals, assess risks, and negotiate favorable terms to support Esri's business interests Support business strategy development through feasibility assessments, industry trend analysis, and technological evaluations Leverage diverse skills to lead cross-functional projects that impact core business processes Provide thought leadership and strategic recommendations by evaluating risks and successes to enhance decision-making Champion change management initiatives and mentor others to foster a growth-oriented environment Build and maintain productive relationships with internal and external stakeholders Requirements 5+ years of experience in software, content, IP licensing with a focus on business management Strong understanding of company products, services, and market position, along with the ability to analyze competitive dynamics to maintain business competitiveness Exceptional fiduciary and business acumen, with a collaborative approach to complex negotiations, consistently achieving stellar results Strong quantitative, analytical, and problem-solving abilities, with a keen attention to detail and the capacity to build consensus among diverse stakeholders Proven ability to analyze and document complex business processes Excellent interpersonal, verbal, and written communication skills Ability to exercise independent judgment and creativity to resolve complex issues Willingness and ability to travel 10-20% for strategic meetings, events, and/or tradeshows Bachelor's in Business, Computer Science, Information Science, GIS, or a related field Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S. Recommended Qualifications Master's in Business, Computer Science, Information Science, GIS, or a related field. #LI-DV2 #LI-Hybrid

**About Us:** Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. **How We Work:** At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: **Bold** in how we dream and innovate **Responsive** to feedback, challenges and opportunities **Accountable** for results and best in class outcomes **Visionary** in future focused problem-solving **Exceptional** in execution and impact **Overview** This role serves as a strategic advisor and execution partner to the SVP, Americas Sales-driving alignment, execution, and operational excellence across the region. The Sr. Director translates strategic priorities into actionable plans that deliver measurable business impact, balancing big-picture strategy with hands-on execution in a fast-paced, cross-functional environment. **Key Responsibilities** **Strategic Alignment & Execution** + Partner with the SVP to translate strategic vision into actionable GTM plans. + Drive execution of high-impact initiatives and ensure alignment with corporate goals. + Prioritize opportunities, deals, and programs that maximize growth and profitability. + Lead key projects such as market expansion, sales model evolution, and CRM/tech transformations. + Collaborate with Sales Ops on pipeline health, forecasting, and performance insights. + Monitor KPIs and recommend data-driven improvements. + Support headcount and resource planning. **Cross-Functional Coordination** + Align Sales, Marketing, Finance, Product, and Customer Success on GTM priorities. + Foster collaboration and remove obstacles to ensure timely delivery of key initiatives. **Executive Communications** + Develop executive presentations and communications for internal and external stakeholders. + Manage leadership meetings-track decisions and ensure follow-up. + Support preparation for business reviews and leadership forums. **Team Enablement & Culture** + Partner with leadership to build a high-performance culture. + Support talent strategy, onboarding, and enablement initiatives (e.g., SKO, playbooks, CRM adoption). + Lead transformation and process improvement projects across the region. **Qualifications** + Bachelor's degree required; MBA preferred. + 10+ years in sales strategy, operations, or executive support within a high-growth organization. + Strong business acumen and project management skills. + Excellent communication and stakeholder management. + Proficiency with CRM and analytics tools (e.g., Salesforce). **Why It Matters** This role ensures the Americas Sales organization operates with clarity, focus, and consistency, bridging strategy and execution to drive growth and operational excellence. **Why Proofpoint?** At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: + Competitive compensation + Comprehensive benefits + Career success on your terms + Flexible work environment + Annual wellness and community outreach days + Always on recognition for your contributions + Global collaboration and networking opportunities **Our Culture:** Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . **How to Apply** Interested? Submit your application along with any supporting information- we can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. **Base Pay Ranges:** SF Bay Area, New York City Metro Area: Base Pay Range: 238,240.00 - 327,580.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 191,360.00 - 263,120.00 USD All other cities and states excluding those listed above: Base Pay Range: 172,320.00 - 236,940.00 USD Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact Overview This role serves as a strategic advisor and execution partner to the SVP, Americas Sales-driving alignment, execution, and operational excellence across the region. The Sr. Director translates strategic priorities into actionable plans that deliver measurable business impact, balancing big-picture strategy with hands-on execution in a fast-paced, cross-functional environment. Key Responsibilities Strategic Alignment & Execution Partner with the SVP to translate strategic vision into actionable GTM plans. Drive execution of high-impact initiatives and ensure alignment with corporate goals. Prioritize opportunities, deals, and programs that maximize growth and profitability. Lead key projects such as market expansion, sales model evolution, and CRM/tech transformations. Collaborate with Sales Ops on pipeline health, forecasting, and performance insights. Monitor KPIs and recommend data-driven improvements. Support headcount and resource planning. Cross-Functional Coordination Align Sales, Marketing, Finance, Product, and Customer Success on GTM priorities. Foster collaboration and remove obstacles to ensure timely delivery of key initiatives. Executive Communications Develop executive presentations and communications for internal and external stakeholders. Manage leadership meetings-track decisions and ensure follow-up. Support preparation for business reviews and leadership forums. Team Enablement & Culture Partner with leadership to build a high-performance culture. Support talent strategy, onboarding, and enablement initiatives (e.g., SKO, playbooks, CRM adoption). Lead transformation and process improvement projects across the region. Qualifications Bachelor's degree required; MBA preferred. 10+ years in sales strategy, operations, or executive support within a high-growth organization. Strong business acumen and project management skills. Excellent communication and stakeholder management. Proficiency with CRM and analytics tools (e.g., Salesforce). Why It Matters This role ensures the Americas Sales organization operates with clarity, focus, and consistency, bridging strategy and execution to drive growth and operational excellence. Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: Competitive compensation Comprehensive benefits Career success on your terms Flexible work environment Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application along with any supporting information- we can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. Base Pay Ranges: SF Bay Area, New York City Metro Area: Base Pay Range: 238,240.00 - 327,580.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 191,360.00 - 263,120.00 USD All other cities and states excluding those listed above: Base Pay Range: 172,320.00 - 236,940.00 USD

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. **Company Overview** Proofpoint is a global leader in human- and agent-centric cybersecurity, securing how people, data, and AI agents connect across email, cloud, and collaboration tools. Proofpoint is a trusted partner to over 80 of the Fortune 100, over 10,000 large enterprises, and millions of smaller organizations in stopping threats, preventing data loss, and building resilience across people and AI workflows. Proofpoint's collaboration and data security platform helps organizations of all sizes protect and empower their people while embracing AI securely and confidently. The **Senior Director, Office of the CISO** is a strategic and operational leader who enables the success of Proofpoint's global security mission. Reporting directly to the CISO, this role combines the strategic alignment and leadership partnership of a Chief of Staff with the operational rigor of a Head of Security Operations. As a trusted advisor, this senior leader connects strategy to execution-driving alignment, transparency, and excellence across all security functions. You will manage the operational cadence of the Office of the CISO, oversee critical programs and communications, and ensure that the CISO's strategic priorities are executed effectively. This role is ideal for a leader who thrives at the intersection of cybersecurity strategy, operations, and organizational leadership. **Key Responsibilities** **Strategic Alignment** + Align security priorities with business outcomes, ensuring accountability across all security functions. + Synthesize insights and performance data to inform executive decisions and board-level reporting. + Act as a strategic advisor and representative for the CISO in internal and external engagements. **Security Operations** + Manage the Office of the CISO's operations, including leadership collaboration, programs reviews, and operational reporting cycles. + Maintain organizational visibility into priorities, risks, and resource allocation. + Oversee execution of strategic, cross-functional information security programs + Implement a structured program management framework to ensure delivery, accountability, and measurable impact. + Establish and monitor OKRs, KPIs, and operational dashboards to track progress and outcomes. **Communication & Influence** + Serve as the operational liaison between the Office of the CISO and key partners across the enterprise. + Build strong cross-functional relationships to influence and align leadership around key initiatives. + Lead development of executive and board-level materials, including risk posture updates, performance metrics, and strategic briefings. + Drive internal communications, ensuring consistent messaging and awareness across the global security organization. **Team Leadership & Development** + Build, lead, and develop a global team within the Office of the CISO, fostering a culture of operational excellence, accountability, and continuous improvement. + Empower teams to execute with precision-leveraging data, performance metrics, and structured decision-making to drive measurable security and business outcomes. + Promote a pragmatic balance between risk management and business enablement, ensuring security initiatives are grounded in strategic value, operational efficiency, and measurable impact. + Cultivate leadership readiness and organizational resilience through coaching, collaboration, and transparent performance management. **Qualifications** **Education:** Bachelor's or Master's degree in Cybersecurity, Business Administration, or related field. **Experience:** + 10+ years of experience in cybersecurity, technology strategy, or business operations. + 5+ years supporting senior executives in a Chief of Staff, Head of Operations, or equivalent role. + Proven track record driving strategic and operational excellence in large, global, complex organizations. + Strong understanding of enterprise security functions, governance, and operational frameworks. + Excellent executive communication skills with the ability to influence across technical and non-technical audiences. + Demonstrated success in program execution, leadership enablement, and organizational design. **Preferred Attributes** + Experience in the cybersecurity or SaaS sector. + Executive presence with the ability to communicate complex concepts clearly to both technical and non-technical audiences. + Strategic thinker with strong operational discipline. + Trusted advisor with exceptional judgment and professionalism. + Ability to manage ambiguity and drive clarity across complex initiatives. + Passion for building high-performing teams and enabling leadership success. **Why Proofpoint** As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and developing great teams is key to our success! We are a multi-national company with locations in many countries, with each location contributing to Proofpoint's amazing culture! #LI-AN1 Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: - Competitive compensation - Comprehensive benefits - Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. - Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. - Annual wellness and community outreach days - Always on recognition for your contributions - Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here ********************************************* . We can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. **Base Pay Ranges:** SF Bay Area, New York City Metro Area: Base Pay Range: 238,240.00 - 327,580.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 191,360.00 - 263,120.00 USD All other cities and states excluding those listed above: Base Pay Range: 172,320.00 - 236,940.00 USD Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. Company Overview Proofpoint is a global leader in human- and agent-centric cybersecurity, securing how people, data, and AI agents connect across email, cloud, and collaboration tools. Proofpoint is a trusted partner to over 80 of the Fortune 100, over 10,000 large enterprises, and millions of smaller organizations in stopping threats, preventing data loss, and building resilience across people and AI workflows. Proofpoint's collaboration and data security platform helps organizations of all sizes protect and empower their people while embracing AI securely and confidently. The Senior Director, Office of the CISO is a strategic and operational leader who enables the success of Proofpoint's global security mission. Reporting directly to the CISO, this role combines the strategic alignment and leadership partnership of a Chief of Staff with the operational rigor of a Head of Security Operations. As a trusted advisor, this senior leader connects strategy to execution-driving alignment, transparency, and excellence across all security functions. You will manage the operational cadence of the Office of the CISO, oversee critical programs and communications, and ensure that the CISO's strategic priorities are executed effectively. This role is ideal for a leader who thrives at the intersection of cybersecurity strategy, operations, and organizational leadership. Key Responsibilities Strategic Alignment Align security priorities with business outcomes, ensuring accountability across all security functions. Synthesize insights and performance data to inform executive decisions and board-level reporting. Act as a strategic advisor and representative for the CISO in internal and external engagements. Security Operations Manage the Office of the CISO's operations, including leadership collaboration, programs reviews, and operational reporting cycles. Maintain organizational visibility into priorities, risks, and resource allocation. Oversee execution of strategic, cross-functional information security programs Implement a structured program management framework to ensure delivery, accountability, and measurable impact. Establish and monitor OKRs, KPIs, and operational dashboards to track progress and outcomes. Communication & Influence Serve as the operational liaison between the Office of the CISO and key partners across the enterprise. Build strong cross-functional relationships to influence and align leadership around key initiatives. Lead development of executive and board-level materials, including risk posture updates, performance metrics, and strategic briefings. Drive internal communications, ensuring consistent messaging and awareness across the global security organization. Team Leadership & Development Build, lead, and develop a global team within the Office of the CISO, fostering a culture of operational excellence, accountability, and continuous improvement. Empower teams to execute with precision-leveraging data, performance metrics, and structured decision-making to drive measurable security and business outcomes. Promote a pragmatic balance between risk management and business enablement, ensuring security initiatives are grounded in strategic value, operational efficiency, and measurable impact. Cultivate leadership readiness and organizational resilience through coaching, collaboration, and transparent performance management. Qualifications Education: Bachelor's or Master's degree in Cybersecurity, Business Administration, or related field. Experience: 10+ years of experience in cybersecurity, technology strategy, or business operations. 5+ years supporting senior executives in a Chief of Staff, Head of Operations, or equivalent role. Proven track record driving strategic and operational excellence in large, global, complex organizations. Strong understanding of enterprise security functions, governance, and operational frameworks. Excellent executive communication skills with the ability to influence across technical and non-technical audiences. Demonstrated success in program execution, leadership enablement, and organizational design. Preferred Attributes Experience in the cybersecurity or SaaS sector. Executive presence with the ability to communicate complex concepts clearly to both technical and non-technical audiences. Strategic thinker with strong operational discipline. Trusted advisor with exceptional judgment and professionalism. Ability to manage ambiguity and drive clarity across complex initiatives. Passion for building high-performing teams and enabling leadership success. Why Proofpoint As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and developing great teams is key to our success! We are a multi-national company with locations in many countries, with each location contributing to Proofpoint's amazing culture! #LI-AN1 Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: • Competitive compensation • Comprehensive benefits • Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. • Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. • Annual wellness and community outreach days • Always on recognition for your contributions • Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here ********************************************** We can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. Base Pay Ranges: SF Bay Area, New York City Metro Area: Base Pay Range: 238,240.00 - 327,580.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 191,360.00 - 263,120.00 USD All other cities and states excluding those listed above: Base Pay Range: 172,320.00 - 236,940.00 USD

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team The M&A People (HR) team is part of the broader People & Purpose (P&P) organization, and is responsible for the full HR lifecycle of M&A transactions at Workday. This team plays a crucial role in evaluating the HR and talent landscape of target companies, conducting due diligence, defining and setting the people strategy as it aligns to the business/deal strategy, developing workforce and talent plans, creating a remarkable acquired employee onboarding experience (and beyond), and leading the change and P&P integration process in strong partnership with other P&P COEs and cross-functional teams About the Role We are currently seeking an experienced and dynamic People (HR) Program Manager to join our M&A People team at Workday. This individual is highly structured and able to optically execute with speed, while also being agile to meet the needs of each deal. This role will report into the Senior Director of M&A People Strategy, and be responsible for project and program management aspects of our full M&A lifecycle including HR diligence, onboarding and integration planning for M&A transactions at Workday. In this role, you will: Build and manage detailed project work plans that capture timelines, critical milestones, and interdependencies, ensuring effective execution throughout the entire deal and integration lifecycle Collaborate with P&P Centers of Excellence (COEs) and other cross-functional teams to continuously improve M&A processes, playbooks, and tools Engage with cross-functional teams to proactively identify, escalate, and resolve risks and issues impacting the P&P M&A project plan Partner with the HR Deal lead and the broader P&P team to ensure integration plans are executed on-time and consistently on a global scale, with focus on a remarkable acquired employee experience Leverage data to understand trends and measure the impact of all integration activities (employee experience, attrition, onboarding and other programs) Own M&A programs such as onboarding and employee experience, ensuring continuous improvement, impact and scalability Maintain the structure and cadence for all M&A People team and interconnected workstream meetings, meticulously tracking actions and outcomes to drive accountability and progress to plan Engage in other complex, cross-functional P&P projects involving program and change management as needed About You Basic Qualifications At least 5 years of successful M&A project/program management experience, leading complex transactions and projects in a fast-paced, global environment. HR experience preferred Proven experience leading multiple projects from initiation to completion. Highly adept at maintaining complex project plans, managing cross-functional dependencies, and ensuring accountability to meet tight deadlines Experience leveraging diverse project management methodologies and risk management strategies to ensure successful project outcomes Expertise in utilizing project management software to develop and manage project plans, generate detailed reports, and build insightful dashboards. Smartsheets experience a plus Adept at leveraging advanced Excel functions, including pivot tables, to conduct data analysis, highlight trends and anomalies, and ensure cohesively across multiple spreadsheets Proficient with Google Workspace tools (Docs, Sheets, Slides) and other cloud-based tools Other Qualifications Demonstrated ability to tell a simple story using elegant visuals Excellent communication and relationship-building skills, and strong ability to influence without authority Solution-driven, outside of the box thinker, with ability to take full ownership of enhancing M&A HR programs end to end Highly organized, exceptional time management and task prioritization abilities Experience with Workday HCM highly preferred Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.CA.Pleasanton Primary Location Base Pay Range: $164,000 USD - $246,000 USD Additional US Location(s) Base Pay Range: $138,500 USD - $246,000 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Come join our team and help shape the future of AI at Workday! Workday is a leader in enterprise-class, software-as-a-service (SaaS) Human Capital Management and Financial Management solutions. Our AI capabilities are central to our strategy, empowering customers to transform their businesses. The AI Services team is at the forefront of this transformation, responsible for building and delivering AI-powered solutions that drive customer value and business growth. Our team brings a diverse range of skills from across product, engineering, and professional services. We're passionate about innovation and committed to excellence, working to Workday's core values of Customer Service and Integrity. We collaborate closely with our engineering, product, and sales teams to ensure that our customers are successful in adopting AI technologies and realizing their business objectives. About the Role This experienced Sr. Engagement Manager, AI Solutions Delivery will be an expert in leading Workday's AI solution deployments across our expanding portfolio - including HiredScore, Evisort, and other AI-enabled capabilities. This leader will apply and continuously evolve the Workday AI Delivery Framework, ensuring customers achieve measurable value through safe, scalable, and ethical AI adoption. You will lead complex multiple concurrent AI deployments that require close orchestration across Delivery and Consulting, Product, and Data Science teams, including collaboration with Technical Implementation Managers. You'll play a key role in maturing how Workday delivers AI, resolving complex delivery challenges, and driving delivery excellence across AI solutions. You will be accountable for implementation outcomes, project quality, and profitability, developing key delivery artifacts and maintaining alignment with Workday's AI deployment standards. You'll also partner with customer project managers and executive sponsors to ensure clarity, alignment, and business value realization throughout delivery. As an Engagement Manager, you will further provide guidance and direction to both the internal pod teams for Workday-primed projects, as well as Workday Deployment Partners, helping to ensure consistency and quality across AI solution implementations. What You'll Be Doing Lead one or more AI solution deployments concurrently, including Workday AI products and acquired solutions (e.g., HiredScore, Evisort) Own end-to-end delivery execution, ensuring on-time, on-budget, and high-quality implementations aligned to the AI Delivery Framework Partner with Consulting, Product, and Customer AI teams to triage and resolve issues related to model performance, data quality, and AI governance Present at Executive Steering Committees, providing transparency on AI risks, model outcomes, and adoption progress Support pre-sales activities as requested, helping shape delivery approaches and Statements of Work for AI-enabled opportunities Coach and mentor Workday and partner resources in AI deployment practices, data literacy, and model lifecycle management Contribute to the ongoing evolution of the Workday AI Delivery Framework by bringing field learnings to refine methodology, tools, and best practices Facilitate the transition from deployment to steady-state operations, ensuring a seamless handoff to the CSM and Workday Support teams About You Basic Qualifications 8+ years' experience leading data-driven solution implementations (FIN, and/or HCM deployments) with demonstrable experience in AI-enabled or data-centric transformation initiatives, involving model deployment, data integration, or ML-based automation technology 6+ years proven ability to manage cross-functional SaaS delivery spanning Product and Implementation teams with measurable skills in program governance, risk management, and stakeholder alignment 6+ years engaging with executive stakeholders to translate technical outcomes into business value, with the ability to build trust and drive clarity across diverse stakeholder groups 6+ years developing teams, mentoring others, and leading through ambiguity with prior consulting experience with SaaS enterprise clients or within complex product organizations Project Management Certification Other Qualifications Understanding of with AI and ML concepts - such as data quality, model training/inference, bias monitoring, and ethical AI principles Passion for shaping the future of responsible, human-centered AI adoption within enterprise delivery Global complex deployment experience PMP, PgMP, ACP, SCRUM Maser certification a plus Ability to support a global customers across multiple time zones Excellent communication and negotiation skills, Willingness and ability to travel internationally as required. Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.CA.Home Office Primary Location Base Pay Range: $128,900 USD - $193,400 USD Additional US Location(s) Base Pay Range: $116,700 USD - $207,200 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.