Claims Specialist/Senior Claims Specialist
Cincinnati, OH
Mid-Continent Group, a subsidiary of Great American, based in Tulsa, Oklahoma, specializes in commercial casualty coverages with an emphasis on general liability for the construction, energy, and difficult-to-place business in other industries. Mid-Continent Group provides a broad selection of General Liability, Commercial Auto, Inland Marine and Umbrella products.
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group, a Fortune 500 company, combines "small company" culture with "big company" expertise. Here, your ideas will be heard, and you'll have the support to succeed. With over 35 specialty and property and casualty operations, there are always opportunities to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
Mid-Continent Group is currently seeking a Claims Specialist/Senior Claims Specialist to join our Claims Team. The position will work a hybrid schedule from downtown Tulsa, OK, or downtown Cincinnati, OH.
Essential Job Functions and Responsibilities
* Manage a portfolio of complex, high-value commercial general liability and auto claims across the U.S.
* Lead investigations, evaluate coverage and liability, and drive resolution strategies.
* Represent the company in mediations, depositions, and trials.
* Collaborate with underwriting and marketing teams to identify trends and improve outcomes.
* Serve as a technical expert and strategic advisor within your line of business.
* Ensure compliance with all legal and regulatory standards.
* Offer expert advice to other members of your team on complex claim file management and demonstrate leadership across the organization.
Job Requirements
* 9+ years of experience handling general liability and/or commercial auto claims.
* Strong analytical skills and deep understanding of policy coverage.
* Excellent communication, negotiation, and organizational abilities.
* Bachelor's degree in Business, Risk Management, Insurance, or related field (or equivalent experience).
* Professional designations (e.g., CPCU) are a plus.
Ready to Make a Difference?
Join a team where your expertise is valued, your voice is heard, and your career can flourish. Apply today and be part of something great.
Company:
MCC Mid-Continent Casualty Company
Benefits:
Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.
We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.
Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.
Auto-ApplyClaims Specialist/Senior Claims Specialist-Workers Compensation
Cincinnati, OH
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
Alternative Markets specialize in primary programs on either a traditional guaranteed cost (Specialty Programs) or risk-sharing basis (Agency, Association or Group Captives). Alternative Markets focuses on niche programs.
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Our Alternative Markets Division is looking for a Claims Specialist/Senior Claims Specialist. The ideal candidate would be available to work a hybrid schedule out of our Cincinnati, OH or Windsor, CT office. Job title and salary will be dependent upon successful applicant's level of experience.
Essential Job Functions and Responsibilities
Manages an inventory of medical only and lost time claims.
Plans and conducts claim investigations to confirm coverage and to determine liability, compensability and damages.
Analyzes and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.
Conveys information regarding coverage and settlements to insureds, claimants, and external partners.
Authorizes payments in accordance with assigned authority limits and ensures payments are made in a timely manner.
Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
Responsible for compliance with all state reporting requirements.
Follows all necessary medical treatment guidelines, including but not limited to utilization of vendors to ensure proper treatment and care.
Performs other duties as assigned.
Job Requirements
Education: Bachelor's Degree recommended but not required. Equivalent experience in Risk Management and Insurance, or a related field preferred. Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC), CPCU but this is not required.
Experience: Generally, 5+ years of experience in worker's compensation claims handling. Active adjuster licensing is needed. California claim handling preferred but not a requirement.
Scope of Job/Qualifications: Works within broad limits and authority on assignments of variety of claims. Demonstrates excellent analytical, communication, negotiation, and problem-solving skills. Maintains strong knowledge of insurance policies, coverage, and claims handling procedures. Maintains knowledge of industry laws and regulations. Advanced ability to organize and prioritize caseloads, ensuring timely resolution of claims. Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations. Proven ability to handle confidential information with discretion.
Business Unit:
Alternative Markets
Benefits:
Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.
We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.
Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.
Auto-ApplySenior Claims Specialist - OR & CA Workers' Compensation
Oregon, OH
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
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When is the last time you felt like you made a difference to your employer and in the job you do? Been awhile? Never? Our employees at Strategic Comp DO make a difference and feel appreciated for it. In fact, we received 98% rating for overall job satisfaction from the participants in our last employee survey, clearly indicating the passion and energy our staff has for our company and for the job they do!
Currently we have an opening for a Senior Claims Specialist in your territory. Are you innovative, high energy, resilient, determined, assertive, clever, and competitive? Do you see each new claim as a puzzle to work and a challenge to be won? Does this sound like you? If so, this might be the right job for you.
Here's who we are. Strategic Comp is part of Great American Insurance Group, which was established in 1872. Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance focusing on specialty commercial products for businesses. The members of the Great American Insurance Group are subsidiaries of American Financial Group, Inc. AFG's common stock is listed and traded on the New York Stock Exchange ("NYSE") and NASDAQ under the symbol "AFG".
Here's what we do. We insure workers' compensation coverage for large companies, using our deductible program. Our service in claims and loss control is second to none. We've found that a large majority of our customers feel the way our employees do. Our renewal retention is 90+%, meaning they enjoy working with us too!
Here's what you would be doing if hired for the Senior Claims Specialist position. Your role would be to investigate and adjust workers' compensation claims with high potential exposure. We take an extremely aggressive and proactive approach to claims adjusting and are looking for the person who not only knows their territory's comp laws but also enjoys the role of putting that experience to good use. Because we focus on outcomes and not just processes, we look for the adjuster who is very skilled at developing strategies to bring claims to resolution. The person hired for this position will work from an office in their home in Oregon with occasional travel to claims reviews and meetings.
Responsibilities
* Investigating losses
* Analyzing coverage, determining compensability and benefits
* Establishing reserves and negotiating settlements
* Conducting meetings on the phone with insureds and claimants
* Preparing large loss reports to both internal and external audiences
* Attending settlement conferences as assigned
* Working closely with defense attorneys and other vendors including medical case management, surveillance, etc.
Physical Requirements
* Sedentary - requires prolonged sitting, continuous use of computer
* Occasional Travel - may require overnight travel to tri-annual claim reviews and/or departmental meetings
Qualifications
* A minimum of 10 to 13 years of Oregon and California workers' compensation claims adjusting experience with higher exposure claims is required
* Must have current license to adjust workers' compensation claims in California
* Strong consideration will be given to candidates with industry designations including Associate in Claims
* You must be a great communicator, in both written and verbal form, and be able to work with a variety of internal and external contacts
#LI-StrategicComp
Business Unit:
Strategic Comp
Salary Range:
$105,000.00 -$115,000.00
Benefits:
Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.
We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.
Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.
Auto-Apply