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Become A Workers Compensation Coordinator

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Working As A Workers Compensation Coordinator

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $44,741

    Average Salary

What Does A Workers Compensation Coordinator Do At Carmax

* Oversee WC program by:
* Directing and monitoring the activities and performance of the third party administrators (Travelers, etc.)
* Serving as primary CarMax point of contact for TPAs
* Auditing claims to ensure TPAs are delivering quality support to injured associates and CarMax.
* Facilitating internal compliance with state and federal WC regulations and CarMax policies and procedures
* Continuously improving WC processes and CarMax Way policies, procedures and other guidance
* Leverage industry best practices to improve individual and strategic claim management.
* Facilitate management of individual WC cases by
* Providing TPAs with case information, including job descriptions, wage histories and personnel information
* Consulting with TPA, in-house counsel and outside counsel on litigated claims
* Recommending claim strategies to the TPA
* Reviewing and approving case settlements and resolutions
* Participating in meetings and providing updated reports relevant to Long Term Disability, Short Term Disability, Leave of Absence and ADA programs
* Partnering and/or making recommendations to internal Legal, Human Resources and Loss Prevention teams to resolve employment issues and/or investigations
* Identifying and directing subrogation and lien recovery opportunities
* Providing hands-on management of sensitive and/or exceptional claims
* Support injured associates, store teams, region teams and Home Office teams by
* Responding quickly to questions and needs
* Providing accurate information to injured associates on seeking medical care and filling prescriptions
* Coordinating transitional duty program 30

What Does A Workers Compensation Coordinator Do At Pitt Ohio

* Manage worker s compensation claims, and claims prevention
* Maintain and monitor OSHA logs
* Monitor terminal injury data and review for trends and patterns
* Provide regular analysis to minimize costs and reduce risk exposure
* Monitor claim frequency with established goals
* Develop, monitor and implement training agenda for injury prevention
* Develop administrative strategies to manage claims and attend WC hearings as needed.
* Respond to and file necessary petitions
* Assign vocational rehabilitations, nurse case managers and physical therapists as needed
* Review, approve, and monitor occupational and medical facilities
* Maintain regular communication with management, employees, Safety Trainers, Corporate and Terminal Operational personnel
* Ability to react to change productively and handle other essential tasks as assigned
* Other Duties:
* Provide and implement training with Safety Personnel, Terminal Managers and Operational personnel.
* Periodically review and update training agendas.
* Prepare materials for meetings
* Assist as necessary with other safety department duties

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How To Become A Workers Compensation Coordinator

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.


Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 


Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.


For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Workers Compensation Coordinator jobs

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Workers Compensation Coordinator Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • Carrier

  • Indonesian

  • Chinese

  • Vietnamese

  • French

  • Russian

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Workers Compensation Coordinator

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Workers Compensation Coordinator Education

Workers Compensation Coordinator

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Top Skills for A Workers Compensation Coordinator


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Top Workers Compensation Coordinator Skills

  1. Safety Training
  2. Workers Compensation Claims
  3. Osha
You can check out examples of real life uses of top skills on resumes here:
  • Coordinated / presented safety training for existing employees and management.
  • Worked closely with workers compensation adjusters in management of workers compensation claims to minimize lost time and return to work.
  • Strengthened company's business by leading implementation of OSHA compliance, radiation safety, and other basic clinical policies and procedures.
  • Communicated with insurance adjusters for authorizations for treatment and surgeries.
  • Educate the workers by stressing body mechanics, work pacing, safety and injury prevention, and worker responsibility and self-management.

Top Workers Compensation Coordinator Employers

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