Workforce Development Specialist remote jobs - 538 jobs
Remote M&A Associate - AI Trainer ($50-$60/hour)
Data Annotation
Remote job
We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.
In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning.
Benefits:
● This is a full-time or part-time REMOTE position
● You'll be able to choose which projects you want to work on
● You can work on your own schedule
● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work
Responsibilities:
● Give AI chatbots diverse and complex problems and evaluate their outputs
● Evaluate the quality produced by AI models for correctness and performance
Qualifications:
● Fluency in English (native or bilingual level)
● Detail-oriented
● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management
● A current, in progress, or completed Masters and/or PhD is is preferred but not required
Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.
$34k-53k yearly est. 60d+ ago
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Remote Partner Enablement Architect: GTM & Tech Training
Victrays
Remote job
A leading integration solutions company is seeking a Director of Partner Learning & Enablement to develop comprehensive training and certification programs for partners. This role focuses on technical and go-to-market training, coordinating with various teams to enhance partner knowledge and capabilities. The ideal candidate has over 5 years of experience in instructional design and partner enablement, preferably within the enterprise software sector. This remote position allows for some travel, ensuring partners are well-equipped to implement and support the platform.
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$68k-127k yearly est. 3d ago
Remote AI Training Leader for Skilled Trades
Handshake 3.9
Remote job
A leading AI initiative is recruiting First-Line Supervisors of Mechanics, Installers, and Repairers for a remote role that contributes to AI projects. Candidates will develop AI prompts, evaluate responses, and provide feedback based on real industry experience. Applicants should have at least 4 years of professional experience, focusing on tasks such as safety training and quality inspection. The position offers flexible hours and independent work, making it suitable for those looking to engage in an innovative field.
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$59k-117k yearly est. 2d ago
Senior MSL - Stroke & Thrombosis (DC/Remote)
Bayer Cropscience Limited
Remote job
A global healthcare company in Washington DC is looking for a Senior Medical Science Liaison to develop relationships with healthcare providers and conduct educational presentations. The ideal candidate will have a BA/BS degree, MSL experience, and excellent communication skills. Responsibilities include delivering educational content, supporting research aligned with medical strategy, and liaising with key stakeholders. The position offers a salary range of $156,000 to $234,000, along with a comprehensive benefits package.
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$156k-234k yearly 4d ago
SDP CSC Lead Training Specialist - Job# 1048
North Los Angeles County Regional Center 3.7
Remote job
Job Description
CONSUMER SERVICE COORDINATOR SELF DETERMINATION
PROGRAM (SDP) LEAD TRAINING SPECIALIST
The Organization
North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is
one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to
adults and aging adults.
SCOPE: Provides information, advocacy, and case management stabilization services for consumer participants of the Self- Determination Program (SDP).
SUPERVISION: Receives general supervision from Consumer Services Supervisor/Manager.
EXAMPLES OF DUTIES: (These are examples of the types of duties that may be performed. Additional duties may be added.)
1. Establish the individual budget, associated spending plan, and case management services to consumers registering and/or participating in Self-Determination Program services, including coordination and facilitation of individual program planning to identify SDP-
specific outcomes and supports.
2. Assists participants with the transition in and out of the SDP.
3. Assists in the transfer of funds originally distributed to any budget category to another budget category or categories, as identified in statute and/or regulation.
4. If selected as an Independent Facilitator by the participant, will assist in the person-centered planning process and the development of the SDP-based IPP.
Will be an active participant/advocate in the decision-making process as related to the development of the individual budget, assessment of short-term
and long-term needs, access and coordination of participant-selected services and supports to meet those needs as identified in the consumer's IPP.
5. Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures.
6. Works with Independent Facilitators and Financial Management Services providers who can assist with person-centered planning process, payments and provide employee-related services.
7. Initiates and responds to consumer, family, service provider, and outside agency communications on topics including but not limited to SDP-related service eligibility and SDP-related problem resolution.
8. Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc.
9. May require re-training staff on needed areas that will be identified.
10. Shadows and coaches CSCs in the field when planning and conducting meetings.
11. Assist in addressing issues specific to service delivery and program planning including assessing service provision within SDP.
12. May be asked to perform other tasks/ activities to ensure that applicable timelines, performance measures and customer service goals are met.
13. Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in
underserved and non-traditional office settings to meet our community needs.
EMPLOYMENT GUIDELINES:
Education & Experience
Bachelor's degree in psychology, social work, sociology, or related human services field and two years of related experience. A Master's degree in a related subject may be
substituted for experience.
This position is non-exempt, and may be located in the San Fernando, Santa Clarita, and/or the Antelope Valley offices, and requires travel to all offices and throughout and
outside of the catchment area, as appropriate.
Skills and Abilities
Understanding of family systems and appreciation for person-centered planning and thinking, empowering individuals to achieve their goals. Knowledge of intellectual and
developmental disabilities, good organizational skills, demonstrated ability to work independently and cooperatively as a part of an interdisciplinary team, excellent verbal
and written communication skills, and proficiency with MS Word, MS Excel and MS Outlook. Proficiency with basic bookkeeping/services budgeting concepts. 3 years of
Regional Center experience/Consumer Service Coordinator.
Essential Requirements
Service coordination is a community-based position that requires meeting with individuals served and their families in their homes, in the community, or in our office location. Must
be comfortable working with a high degree of independence. Frequent telephone, virtual, and out-of-office meetings required. Valid California Driver's License and reliable and
transportation, or acceptable substitute, required.
NLACRC Offers an Excellent Benefits Package
We offer employees a variety of health and dental plans:
Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs.
Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents
Pre-Tax Flexible Spending Account for eligible health care expenses
Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses
No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees
No cost Vision plan for employees and eligible dependents
Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees
NLACRC offers two (2) deferred compensation plans - 457 and 403(b)
Participate in the Public Service Loan Forgiveness program
Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time
Holidays - NLACRC offers 12 paid holidays throughout the year
Most positions are offered a hybrid - remote option
Please note that benefit costs are pro-rated for part-time employees.
Professional Development Opportunities & Growth
NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services
field.
Diversity, Equity, and Inclusion
At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging.
Compensation
This position is a part-time hourly, non-exempt position. Effective March 2025, the pay rate range is $29.49 - $41.66/hour (internal Grade 8).
Base Pay Rate / Salary Range Information
The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other
relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of
range will apply to seasoned candidates with considerable years of direct relevant experience.
Base Pay Rate / Salary Range Information
The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience.
NLACRC is an equal opportunity employer. Further, NLARC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
$29.5-41.7 hourly 4d ago
SDP CSC Lead Training Specialist - Job# 1048
North County Regional 3.8
Remote job
CONSUMER SERVICE COORDINATOR SELF DETERMINATION
PROGRAM (SDP) LEAD TRAINING SPECIALIST
The Organization
North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is
one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to
adults and aging adults.
SCOPE: Provides information, advocacy, and case management stabilization services for consumer participants of the Self- Determination Program (SDP).
SUPERVISION: Receives general supervision from Consumer Services Supervisor/Manager.
EXAMPLES OF DUTIES: (These are examples of the types of duties that may be performed. Additional duties may be added.)
1. Establish the individual budget, associated spending plan, and case management services to consumers registering and/or participating in Self-Determination Program services, including coordination and facilitation of individual program planning to identify SDP-
specific outcomes and supports.
2. Assists participants with the transition in and out of the SDP.
3. Assists in the transfer of funds originally distributed to any budget category to another budget category or categories, as identified in statute and/or regulation.
4. If selected as an Independent Facilitator by the participant, will assist in the person-centered planning process and the development of the SDP-based IPP.
Will be an active participant/advocate in the decision-making process as related to the development of the individual budget, assessment of short-term
and long-term needs, access and coordination of participant-selected services and supports to meet those needs as identified in the consumer's IPP.
5. Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures.
6. Works with Independent Facilitators and Financial Management Services providers who can assist with person-centered planning process, payments and provide employee-related services.
7. Initiates and responds to consumer, family, service provider, and outside agency communications on topics including but not limited to SDP-related service eligibility and SDP-related problem resolution.
8. Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc.
9. May require re-training staff on needed areas that will be identified.
10. Shadows and coaches CSCs in the field when planning and conducting meetings.
11. Assist in addressing issues specific to service delivery and program planning including assessing service provision within SDP.
12. May be asked to perform other tasks/ activities to ensure that applicable timelines, performance measures and customer service goals are met.
13. Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in
underserved and non-traditional office settings to meet our community needs.
EMPLOYMENT GUIDELINES:
Education & Experience
Bachelor's degree in psychology, social work, sociology, or related human services field and two years of related experience. A Master's degree in a related subject may be
substituted for experience.
This position is non-exempt, and may be located in the San Fernando, Santa Clarita, and/or the Antelope Valley offices, and requires travel to all offices and throughout and
outside of the catchment area, as appropriate.
Skills and Abilities
Understanding of family systems and appreciation for person-centered planning and thinking, empowering individuals to achieve their goals. Knowledge of intellectual and
developmental disabilities, good organizational skills, demonstrated ability to work independently and cooperatively as a part of an interdisciplinary team, excellent verbal
and written communication skills, and proficiency with MS Word, MS Excel and MS Outlook. Proficiency with basic bookkeeping/services budgeting concepts. 3 years of
Regional Center experience/Consumer Service Coordinator.
Essential Requirements
Service coordination is a community-based position that requires meeting with individuals served and their families in their homes, in the community, or in our office location. Must
be comfortable working with a high degree of independence. Frequent telephone, virtual, and out-of-office meetings required. Valid California Driver's License and reliable and
transportation, or acceptable substitute, required.
NLACRC Offers an Excellent Benefits Package
We offer employees a variety of health and dental plans:
Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs.
Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents
Pre-Tax Flexible Spending Account for eligible health care expenses
Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses
No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees
No cost Vision plan for employees and eligible dependents
Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees
NLACRC offers two (2) deferred compensation plans - 457 and 403(b)
Participate in the Public Service Loan Forgiveness program
Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time
Holidays - NLACRC offers 12 paid holidays throughout the year
Most positions are offered a hybrid - remote option
Please note that benefit costs are pro-rated for part-time employees.
Professional Development Opportunities & Growth
NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services
field.
Diversity, Equity, and Inclusion
At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging.
Compensation
This position is a part-time hourly, non-exempt position. Effective March 2025, the pay rate range is $29.49 - $41.66/hour (internal Grade 8).
Base Pay Rate / Salary Range Information
The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other
relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of
range will apply to seasoned candidates with considerable years of direct relevant experience.
Base Pay Rate / Salary Range Information
The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience.
NLACRC is an equal opportunity employer. Further, NLARC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
$29.5-41.7 hourly Auto-Apply 60d+ ago
Training Specialist, Property & Casualty Training and Development
Higginbotham 4.5
Remote job
The Training Specialist for P&C Training and Development is responsible for conducting workflows, procedures, and system training using Applied Epic and CSR24 agency management systems. This role supports new hires, existing employees, and employees from our new partner offices (newly acquired agencies), ensuring consistent adoption of agency standards, processes, and best practices.
Supervisory Responsibilities: N/A
Essential Tasks
Instruct new and existing employees on the proper use of Applied Epic and CSR24 agency management systems in accordance with established workflows and procedures
Deliver follow-up and refresher training for existing employees
Facilitate training using a variety of instructional methods, including virtual training via Zoom group sessions and one-on-one training
Conduct companywide webinars and workshops
Provide classroom style (in-person) training when onsite, supporting employees from newly acquired offices
Teach Property & Casualty insurance workflows, e.g. marketing, endorsements, certificates, policy changes, renewals, and transactions
Create and follow acceptable documentation standards related to employee training
Maintain accurate employee training records, including attendance, completion status, and competency tracking, within designated systems and workflows
Adhere to all company and departmental policies and procedures
Offer Help Desk assistance
Core Competencies:
Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
Dependability: Acknowledgment of the importance of being present and punctual.
Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment
Experience and Education:
Commercial Lines P&C experience required (agency/desk experience)
Personal Lines P&C experience preferred
Licensing and Credentials:
Active General Lines or Property & Casualty License required
Systems:
Proficient with Microsoft Word, Excel, PowerPoint, SharePoint, and Outlook
Zoom experience preferred
Applied Epic experience required
CSR24 system experience preferred
Location:
This is a fully remote position apart from required travel (within the contiguous United States) to newly acquired offices for training and “go-live” support (approximately 3 weeks annually)
Physical Requirements:
Ability to lift 25 pounds
Repeated use of sight to read documents and computer screens
Repeated use of hearing and speech to communicate on telephone and in person
Repetitive hand movements, such as keyboarding, writing, 10-key
Walking, bending, sitting, reaching and stretching in all directions
Benefits & Compensation:
Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
Employee Wellness Program
Company paid holidays, plus PTO
Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.
*Applications will be accepted until the position is filled
$52k-83k yearly est. 12d ago
Clinical Training Specialist
Cohere Health
Remote job
Cohere's Provider & User Management team is responsible for ensuring that provider organizations are supported throughout their lifecycle of using the platform. This role will ensure our 24/7/365 digital library has the right tools and information across all government lines of business. The Clinical Training Specialist position is a crucial role in our organization.
As a Clinical Training Specialist, you will work closely with many teams at Cohere to deeply understand our mission and the providers engaging with Cohere's products and services. You will need to understand the perspective of provider organizations and the challenges they face. You will use this knowledge to create our training strategy for Cohere's government lines of business to bring Cohere's training and education processes to best in class. You will help the team create programs and materials that resonate with providers and members, leveraging both your creative and communication skills.
The Clinical Training Specialist will be highly organized in order to plan and execute all Cohere training sessions and activities at a national scale, successfully engaging thousands of provider organizations to drive adoption of Cohere's digital platform.
What you'll do:
Ensure best in class live and digital training and education.
Be responsible for all government onboarding training development
Build out our LMS and training toolkit to ensure scaling and success.
Manage the development of engaging training materials and reporting out on metrics support success.
Continuously review existing training materials/videos and webinars to determine accuracy, effectiveness, and relevance.
Gain a deep understanding of Cohere's product and our provider partners to ensure we have the right tools to scale and be best in class.
Deliver high-quality, professional webinars and other demos remotely.
Incorporate user feedback to constantly iterate and improve our services.
Collaborate with clinical SMEs to gather information and translate clinical processes into effective training materials.
Ensure all training content is accurate, clinically sound, and aligned with regulatory and compliance standards.
What you'll need:
Bachelor's degree in Nursing, Healthcare, or a related clinical field.
5-7 years of experience in a customer service, client-facing, or customer success role.
2+ years of experience designing and delivering training programs at scale.
Experience in healthcare and technology environments; direct experience working with patients and/or providers is a plus.
Background in clinical content writing, instructional design, and/or training development.
Experience working with government healthcare programs, particularly CMS, including engagement with provider and/or member populations.
Demonstrated ability to manage and prioritize a large portfolio of practices, independently focusing efforts on the highest-impact activities.
Prior experience managing mid- to large-scale projects.
Strong attention to detail, particularly when creating and maintaining training materials, marketing assets, and collateral.
Solid understanding of Learning Management Systems (LMS) and the functionality required to deliver best-in-class training experiences.
Proven ability to deliver training to large audiences, both in-person and virtually.
Skilled at understanding diverse stakeholder perspectives and addressing challenges clearly and constructively.
Ability to translate complex information into clear, effective training materials across multiple formats for business users.
Excellent interpersonal, verbal, and written communication skills.
Intellectually curious with a continuous improvement mindset toward work and business processes.
Comfortable working cross-functionally with multiple remote teams.
Experience using project management tools such as Jira and/or Monday.com.
Experience creating content for healthcare technology platforms and/or electronic health record (EHR) systems.
Pay & Perks:
💻 Fully remote opportunity with about 10% travel
🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program
📈 401K retirement plan with company match; flexible spending and health savings account
🏝️ Up to 184 hours (23 days) of PTO per year + company holidays
👶 Up to 14 weeks of paid parental leave
🐶 Pet insurance
The salary range for this position is $75,000 to $85,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.
Interview Process*:
Connect with Talent Acquisition for a Preliminary Phone Screening
Meet your Hiring Manager!
Behavioral Interview(s)
*Subject to change
About Cohere Health:
Cohere Health's clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.
With the acquisition of ZignaAI, we've further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we're creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.
Cohere Health's innovations continue to receive industry wide recognition. We've been named to the 2025 Inc. 5000 list and in the Gartner Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.
The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.
We can't wait to learn more about you and meet you at Cohere Health!
Equal Opportunity Statement:
Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it's personal.
#LI-Remote
#BI-Remote
$75k-85k yearly Auto-Apply 11d ago
Clinical Training Specialist II
RWD Consulting
Remote job
Clinical Training Specialist - Level II Bethesda, MD-On Site Only Salary: $105,000 annually Benefits: medical, dental and vision, life LTD, STD and 401k with company match
Role Designation: Health IT Senior Clinical Systems Trainer - Level II
IT Security Designation: None
Investigation Required: Tier 1 (T)
IA Technical/Management Designation: Not Required
Experience in this Discipline: Four (4) years of progressive experience demonstrating the required proficiency. Experience working with distance learning tools and presenting in a remote-work environment
Functional Responsibility: Develops teaching outlines and determines instructional methods, using knowledge of specified training needs and effectiveness of such methods as individual training, group instruction, lectures, demonstrations, conferences, meetings, or workshops. Prepares, organizes and heads training sessions covering standard training, specialized training or counseling in designated areas. Prepares training plans and curriculum. Develops computer-based training with tools such as Adobe Captivate.
Minimum Education: Bachelor's degree and/or equivalency.
Responsibilities include but are not Limited to: Assesses, designs, and conceptualizes health information technology training scenarios, approaches, objectives, plans, tools, aids, curriculums, and other state of the art technologies related to training and behavioral studies. Identifies the best approach training requirements to include, but not limited to hardware, software, simulations, course assessment and refreshment, assessment centers, oral examinations, interviews, computer assisted and adaptive testing, behavior-based assessment and performance, and team and unit assessment and measurement. Develops and revises health information technology training courses. Prepares training catalogs and course materials. Trains personnel by conducting formal classroom courses, workshops, and seminars. Application of common Health IT industry practices when supporting Clinical/Healthcare environments. Utilizes understanding of Health IT process and systems to produce Health IT training related deliverables.
$105k yearly 60d+ ago
Training & Development Specialist - Remote Career Evolution
Mindful Solutions 4.2
Remote job
Are you an experienced Training or Learning & Development professional ready to apply your expertise in a more modern, growth-focused environment?
This role is suited to learning specialists, facilitators, and development professionals who want to extend their impact beyond traditional organisational settings and contribute to the expanding field of leadership and success education, while working remotely within a structured, professional framework.
About Us
We are a global professional development and media organisation focused on leadership capability, mindset, and performance development. Our programs support professionals worldwide who are committed to continuous learning, self-mastery, and meaningful professional contribution.
We collaborate with experienced professionals seeking a more flexible and values-aligned way to apply their skills in today's evolving work landscape.
Key Responsibilities
Engage with established marketing and enquiry systems
Guide professionals through a structured information and decision process
Showcase and support premium leadership and success education programs
Collaborate with a global network of driven professionals
Commit to ongoing professional development
Your Background
5+ years' experience in Learning & Development, Training, Facilitation, or related fields
Strong communication, presentation, and relationship-building skills
Comfortable working independently within defined systems and frameworks
Genuine interest in leadership development, performance, and human potential
What's Offered
Fully remote professional structure
Results-based compensation model
Access to industry-leading education, systems, and mentoring
Ongoing development within a global professional community
Key Skills & Focus Areas
Learning & Development (L&D)
Training & Facilitation
Leadership Education
Professional & Performance Development
Adult Learning Principles
Communication & Stakeholder Engagement
Remote Professional Work
Ideal Candidate
This pathway is well-suited for training professionals who are motivated to explore a flexible and purpose-driven way of working. If you value autonomy, leadership development, and the chance to apply your expertise in new ways, this career option provides a strong next step.
Next Step
Click Apply to receive further information and explore whether this professional pathway aligns with your experience and career direction.
Note: By submitting your details, you agree to receive follow-up information by email or phone.
$42k-71k yearly est. 7d ago
Other Careers
Ek 4.3
Remote job
Don't see a current job posting that matches your skillset and interest? We'd still love to hear from you! We're always on the look out for talented people as we continue to challenge and disrupt corporate power globally. Let us know what you're looking for and we'll reach out if there's a fit. We also encourage you to check back frequently and apply for future openings.
About Ekō
Ekō is a global movement of consumers, investors, and workers standing together to hold corporations accountable for their actions and forge a new and sustainable path for our global economy. We are a movement of more than 20 million people, brought together by a global team of 40+ campaigners, fundraisers, engineers and operations staff. Our purpose is to challenge corporate power everywhere. We hold the biggest corporations in the world (and their political allies) to account by mobilizing millions of people to take collective action.
We are aiming to fundamentally reshape the global economy to put people and planet over profit, but we know we can not do it alone. We build partnerships with on-the-ground activists and organizers, and we follow their lead. We innovate, experiment and embrace professional and organizational growth. We invest in people and we invest in how we work, because our vision calls on us to build the most effective, global, diverse, and talented team possible.
We highly value a diverse team and an equitable work environment where every member of our team is set up to thrive. We have taken steps to nurture this environment including an Anti-Oppression Leadership Team that leads work to transform injustice within the organization and in our campaigning work. We expect all team members to take responsibility for co-creating an equitable work community where everyone is able to do impactful, world-changing work. We review our policies and practices for equity frequently. We encourage people identifying with marginalized communities to apply.
Benefits
At Ekō, we strive to offer a work environment where every member of our team is set up to thrive. With this in mind, we are happy to offer the following benefits:
Ekō is a fully remote and distributed team, as such we offer stipends to offset cell phone and internet costs;
We offer stipends to set-up home offices or to rent space in a coworking environment;
We offer five weeks paid vacation (plus additional sick leave and all major public holidays off and 6 months paid parental leave);
Contributions to retirement;
Ability to work from home and work with a degree of flexibility outside our core hours of operation;
We cover private health insurance premiums for employees and dependents who live in countries without public insurance.
Requirements
All roles at Ekō require you to:
Be dedicated to building a fairer and more sustainable global economy;
Demonstrate an active commitment to building a diverse, equitable and inclusive work community;
Communicate in English (English is our primary working language);
Work remotely.
How to Apply
We don't find cover letters particularly helpful. Instead, use the form below to upload your resume and your answers to a series of questions, in English, to help us best match you to a role.
Your answers to the application questions will only be used for recruitment purposes. If you have already applied for a more specific opening, please do not apply here for a second time.
$42k-58k yearly est. Auto-Apply 60d+ ago
MSHA Technical Training Specialist
Genpt
Remote job
MSHA (Mine Safety and Health Administration) Technical Training Specialist
Please ensure you have at least three years of mining experience and be able to travel up to 50% of the time before applying for this role.
The MSHA (Mine Safety and Health Administration) Technical Training Specialist teaches and supports internal employee's mandatory health and safety training for the mining industry.
JOB DUTIES
Delivers technical instruction for employees that work within the mines, surface, underground as well as customers.
Shadows Motion instructors and learns how to facilitate existing curriculum.
Teaches technical classes at MI and customer locations.
Maintains class instructional materials in line with MSHA standards and regulations.
Recommends course improvements.
Develops new course curriculum.
Works with customers to determine training needs.
Maintains and assembles hands-on training equipment as needed.
Performs other duties as assigned.
EDUCATION & EXPERIENCE
Typically requires a bachelor's degree with a technical concentration and 3+ or more years of mining experience.
KNOWLEDGE, SKILLS, ABILITIES
Must be able to supply 3 years of the 5000-23 documentation.
Extensive knowledge in the mining field
Ability to educate self on new technology and practices.
PHYSICAL DEMANDS:
Ability to stand for long periods of time
Ability to lift fifty (50) pounds.
Ability to go underground when necessary.
LICENSES & CERTIFICATIONS: None required.
SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility
BUDGET RESPONSIBILITY: No
COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
$46k-72k yearly est. Auto-Apply 4d ago
Operations Training Specialist
Wcm White Cap Management
Remote job
A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Job Summary
Responsible for the delivery of training courses, job aids, and reference manuals to meet the developmental objectives of targeted audiences. Expected to deliver training and troubleshooting for systems and processes in areas of fabrication, rebar operations, shipping, and transportation management.
Major Tasks, Responsibilities and Key Accountabilities
Delivers operational training materials and facilitates all individual and group training sessions.
Researches training curriculum to support current training platforms designed to support program goals and objectives.
Conducts pre and post-training session analysis to determine the overall effectiveness of the session.
Tracks, assess, evaluates, and measures the effectiveness of all training delivered.
Monitors team feedback to ensure incorporation of feedback into training programs to maximize ROI.
Nature and Scope
Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.
May provide general guidance/direction to or train junior-level support or professional personnel.
Work Environment
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.
Typically requires overnight travel less than 75% of the time.
Education and Experience
Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.
Preferred Qualifications
Major airport access
Overnight travel up to 75% of the time
Minimal weekend travel required
MS365 knowledge (Excel, Outlook, Word, Power Point)
Multiple project tracking and reporting
Previous experience with adult learning
Learning and Development document creation involvement
Distribution Operational knowledge including rentals, fabrication, warehouse, sales, transportation, safety, and purchasing.
Strong presentation skills to facilitate training to groups and/or individuals
Oracle system experience
Advanced customer service skills
If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.
$46k-72k yearly est. Auto-Apply 8d ago
Employment Service Specialist
Ashlin Management Group, Inc.
Remote job
EDUCATION and/or EXPERIENCE: A minimum of a Bachelor's Degree from an accredited U.S. college or University; a minimum of five years of experience in adult learning, workforcedevelopment, career training or other employment related field; prior experience working with populations similar to the District's TANF customers; proficient at facilitation and coaching; must be an effective communicator; computer literate; ability to create stimulating learning environments and keeping customers engaged; mastery of all the key activates that customers must complete to successfully gain and retain employment. Experience facilitating small and large groups, training and presenting. Knowledge of diverse audiences. Ability to provide personalized assistance to customers.
Proficient in the use of Microsoft Office. Excellent organizational and communication skills. Ability to work in a deadline oriented work environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
1. Assist Customers with resume development.
2. Build motivation and self confidence.
3. Evaluate customer's skill levels to job match and counsels customers accordingly.
4. Help ensure customers have attended interview workshops.
5. Assist in conducting mock interviews.
6. Coach customers individually in preparation for employment interviews.
7. Develop job opportunities.
8. Partner with staffing agencies to create employment opportunities for customers.
9. Market program to community employers.
10. Assist in development of Individualized Career Plan.
11. Interpret CASAS ESC appraisal scores, review results with the customers and their assigned Case Manager, and make referral recommendations to Education Slot Providers.
12. Assist staff in workshop activities, recruitment job fairs, retention and other employment activities in and outside of the Resource Center.
13. Follow up with customers to make certain job placement has been effective and successful.
14. Explore barriers to employment retention, counsels customers accordingly and engages them immediately in alternative job placements.
15. Perform other duties as may be assigned by management.
PERCENTAGE OF TIME DEDICATED TO PROJECT
100 Percent
SUPERVISORY RESPONSIBILITIES: None
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In addition to the essential function listed above, the employee shall get along with others, function as a team player, accept constructive criticism from supervision and follow the work rules.
$34k-44k yearly est. Auto-Apply 60d+ ago
Payroll Tax Training Specialist
Onesource Virtual Hr 4.7
Remote job
OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual's global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company's solution at *************************
Position Summary/Objective
The Tax Training Specialist will be responsible for developing comprehensive training materials and delivering high-quality training programs to customers on OneSource Virtual's tax compliance platform. This role requires a skilled professional with expertise in instructional design, adult learning principles, and payroll tax knowledge to create engaging, effective training content and experiences. The specialist will work closely with the Tax Compliance team, Product Development, and Customer Success teams to ensure training materials accurately reflect platform capabilities and customer needs while maintaining the highest standards of educational excellence.
Essential Functions/Duties/Responsibilities
Design and develop comprehensive training materials including user guides, training manuals, interactive tutorials, video content, and assessment tools for the tax compliance platform.
Create multi-modal learning experiences incorporating visual, auditory, and hands-on learning approaches to accommodate diverse learning styles and preferences.
Deliver engaging training sessions to customers through various formats including webinars, in-person workshops, virtual classroom sessions, and one-on-one training consultations.
Collaborate with Tax Compliance Analysts to ensure training content accurately reflects current regulations, platform functionality, and compliance best practices.
Utilize AI tools and platforms to enhance training material development, create personalized learning paths, and automate content updates based on regulatory changes.
Assess learning effectiveness through evaluation methods, feedback collection, and performance metrics to continuously improve training programs and materials.
Maintain current knowledge of tax compliance regulations, platform updates, and industry best practices to ensure training content remains accurate and relevant.
Develop specialized training modules for different customer segments, including new implementations, advanced users, and specific industry verticals.
Create and maintain a comprehensive training curriculum that progresses from basic platform orientation to advanced compliance management techniques.
Partner with Customer Success teams to identify training needs, address customer challenges, and ensure training programs support customer satisfaction and platform adoption.
Manage training schedules, coordinate customer participation, and track completion rates and certification achievements.
Develop certification programs and competency assessments to validate customer proficiency and create clear achievement pathways.
Create troubleshooting guides and FAQ resources to support customer self-service and reduce support ticket volume.
Analyze training metrics and customer feedback to identify improvement opportunities and optimize training delivery methods and content effectiveness.
Support product development teams by providing customer training perspectives on new features, user experience improvements, and platform enhancements.
Competencies
Expert instructional design and curriculum development skills with deep understanding of adult learning principles, engagement techniques, and assessment methodologies.
Excellent presentation and facilitation abilities with confidence delivering training to diverse audiences ranging from technical users to business executives.
Strong technical writing and documentation skills with ability to translate complex tax concepts and platform functionality into clear, actionable training materials.
Proficiency with training development software including authoring tools, learning management systems, video production platforms, and e-learning technologies.
Knowledge of payroll tax principles and compliance requirements sufficient to understand platform functionality and create accurate training content.
AI tool proficiency for content creation, personalization, and training optimization including Large Language Models and specialized educational technologies.
Strong project management skills with ability to manage multiple training projects simultaneously while maintaining quality and meeting deadlines.
Customer-focused mindset with ability to understand diverse learning needs and adapt training approaches accordingly.
Analytical skills to evaluate training effectiveness, interpret feedback data, and implement continuous improvements.
Collaborative approach with ability to work effectively with cross-functional teams including compliance, product, and customer success professionals.
Supervisory Responsibility
This role does not have direct supervisory responsibilities but may coordinate with contractors, subject matter experts, and external training vendors as needed for content development and delivery.
Qualifications and Experience
Bachelor's degree in Education, Instructional Design, Communications, Business, or related field.
5+ years of experience in training development and delivery, preferably in software, technology, or financial services environments.
3+ years of instructional design experience with demonstrated ability to create engaging, effective training materials and curricula.
Experience with adult learning principles, training evaluation methodologies, and competency-based education approaches.
Proficiency with Microsoft Office Suite, especially PowerPoint, Word, and Excel for content development and data analysis.
Experience with AI tools for content creation including Large Language Models (ChatGPT, Claude, Gemini) and AI-powered training platforms.
Strong presentation skills with experience delivering training to professional audiences through various modalities including virtual and in-person formats.
Expertise of payroll processes and tax compliance concepts sufficient to develop accurate training content.
Preferred Skills
Master's degree in Education, Instructional Design, or related field, or professional training certifications (CPTD, CPLP).
Experience with learning management systems (LMS), e-learning authoring tools (Articulate, Captivate, Camtasia), and training platforms.
Video production and editing skills for creating multimedia training content and interactive learning experiences.
3+ years of payroll or tax compliance experience providing deeper subject matter expertise for training content accuracy.
Advanced AI integration experience including personalized learning path creation, automated content updates, and intelligent assessment systems.
Experience with customer training programs in SaaS or enterprise software environments with understanding of user adoption challenges.
Graphic design skills and familiarity with design software (Adobe Creative Suite, Canva) for creating visually appealing training materials.
Project management certification or experience managing complex training initiatives across multiple customer segments.
Experience with virtual reality (VR) or augmented reality (AR) training technologies for immersive learning experiences.
Multi-language capabilities to support international customer base and create localized training content.
Train-the-trainer experience with ability to develop internal capabilities and scale training delivery across the organization.
#LI-REMOTE
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.
$44k-69k yearly est. Auto-Apply 60d+ ago
Remote Instructional Training Specialist
Jobgether
Remote job
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Instructional Designer & Training Specialist - REMOTE. This role is critical in designing and delivering impactful learning programs that contribute to the global expansion of a well-known ecosystem. The Specialist will collaborate closely with experts in content and facilitation to create engaging training for various external partners. This remote opportunity involves supporting dynamic environments and necessitates a flexible schedule, including some travel based on business requirements. Join us in shaping the future of training in technology-focused settings.Accountabilities
Develop, write, and coordinate diverse learning materials, including presentations, online curriculum, and video content.
Partner with stakeholders and subject matter experts to identify content needs and translate technical information into engaging training.
Serve as lead Project or Program Manager for various learning initiatives, ensuring timely execution from design to implementation.
Curate learning sources to support a wide audience, maintaining accuracy and relevance for retail partnerships.
Collaborate with account teams to create training on products and services related to mobile computing.
Manage enablement programs, reporting, and maintain an understanding of technology solutions in the learning domain.
Requirements
Minimum of 6 years of experience in developing digital content and training programs.
Preferred background in retail, computing, or product-based industries, with a focus on Go-to-Market strategies.
Familiarity with Learning Management Systems, content management systems, and virtual tools like Google Meet, WebEx, or Zoom.
Expertise in e-Learning tools such as Articulate Storyline or Adobe Captivate.
Proven experience in instructional design and working with diverse audiences.
Ability to utilize Generative AI tools to enhance content creation and streamline workflows.
Understanding of instructional design models and adult learning principles.
Mastery of Google Workspace and Microsoft Office applications.
Proficiency in graphic design and video development software.
Strong teamwork orientation and ability to work collaboratively.
Benefits
Competitive salary, paid weekly.
Next-day pay on demand with DailyPay.
Health, dental, and vision benefits.
401K program with matching.
Generous paid time off and holidays.
Scholarship opportunities for employees and their families.
Employee Assistance Program for support.
Leadership Development Program for career growth.
Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.#LI-CL1We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$52k-80k yearly est. Auto-Apply 2d ago
Automotive Technical Training Specialist (REMOTE)
Niterra
Remote job
About Us Founded in 1936, Niterra North America, Inc. (Formerly NGK Spark Plugs, Inc.), is the world leader in technology, innovation, and world-class quality in designing spark plugs and oxygen sensors. Today, that tradition continues as we transform our organization's business portfolio, expanding our core ceramic technologies, exploring capabilities beyond traditional areas, and challenging ourselves to develop solutions and services that use technologies to resolve social issues while contributing to a sustainable society.
About The Role
We're seeking an experienced Technical Training Instructor to join our dynamic Automotive training team. The ideal candidate will be a driven individual with strong technical/diagnostic automotive experience, including leading technical training in the automotive industry. ASE Certification A6, A8, and L1 (or ability to get L1 within first year) strongly preferred. As a subject matter expert, you will lead technical training sessions with our customers and clients. Your ability to collaborate effectively with team members and stakeholders, while maintaining a growth mindset, will be essential to our success.
Key Responsibilities
* Support Niterra's product & technical training programs
* Increase Niterra brand visibility by conducting training and visiting shops for feedback
* Attend industry events to support Niterra brands
* Develop content for technical articles and videos, and in-house technical case studies
* Maintain training documentation & update content as directed by the Manager of Training.
Required Qualifications
* Associate degree in Automotive Technology or Engineering (or equivalent experience)
* 5+ years of technical/diagnostic automotive experience & leading technical training in the automotive industry
* Expertise in electrical, programming, engine management drivability, and EV
* ASE Certification A6, A8, and L1 (or ability to get L1 within first year). ASE Master Tech with L1 preferred.
* Excellent presentation, training, interpersonal, written, and verbal communication skills
* Proficient in oscilloscope and scan tool data analysis
* Ability to work independently and as part of a team
* Ability to travel up to 60%; valid passport, driver's license, and acceptable driving record.
Physical Requirements:
* Ability to see and hear (correctable)
* Ability to lift up to 50 pounds
* Ability to stand, bend and walk for long periods of time
* Ability to travel with public transportation
* Potential Hazards:
* Normal office hazards
What We Offer
* Comprehensive Health Benefits: Medical, dental, vision, and life insurance
* Financial Security: Short-term and long-term disability coverage
* Retirement Savings: 401(k) plan with a generous company match of up to 6%
* Time Off: Generous paid time off, including vacation, sick leave, and holidays
* Work-Life Balance: Paid maternity and paternity leave
* And much more!
$42k-66k yearly est. 60d+ ago
Customer Experience Training Specialist (Veterinary-Focused)
One80 Intermediaries
Remote job
We are seeking a Customer Experience Training Specialist who will be responsible for enhancing our team's customer service skills, service delivery, and ensuring consistent, high-quality experience for our clients. This role will design, develop, and deploy consistent customer service processes, procedures, and systems to equip employees with the knowledge and skills needed to enhance and exceed customer expectations across Life & Health and Business Insurance Lines.
This role has an anticipated start date of January 2026.
Your Impact:
Designs, develops, and delivers comprehensive training programs for customer service staff, team leaders, and supervisors covering new clients, products, work processes, system enhancements (including Five9), and behavioral skills through in-person, virtual, and web-based sessions.
Manages and maintains the Five9 contact center system, ensuring alignment with business needs through proper configuration, user account management, and permissions.
Creates, updates, and maintains training documentation and resources that clearly outline service standards, systems tools, policies, and procedures to support consistent staff performance.
Partners with department leadership to assess staff competencies, identify skill or knowledge gaps, and implement targeted training or coaching solutions.
Conducts quality audit activities (e.g., reviewing calls, policies, and notes) to ensure accuracy, compliance, and a positive customer experience; recommends and implements corrective actions as needed.
Collects and reports on training and quality metrics using call monitoring and shadowing data to measure program effectiveness, identify trends, and recommend ongoing improvements.
Maintains up-to-date business knowledge across Life & Health and BIL units, insurance products, policy systems, and industry trends; collaborates with Corporate Learning & Development to continuously enhance training content and delivery.
Successful Candidates Will Have:
Bachelor's degree in business management and administration or a related field preferred
Five or more years of customer service experience, including previous training and/or leadership experience. Prior experience in the insurance industry preferred.
Experience in a contact center environment with a focus on Five9 administration preferred.
Strong interpersonal skills with a proven ability to interface effectively at all levels within an organization.
Life & Health and Property & Casualty (P&C) insurance licenses are desired or the ability to obtain.
One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem. For more information, please visit one80.com.
Pay Range:
$51,800 - $59,200 Annual
The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.
One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Learn more about working at One80 Intermediaries by visiting our careers page: **********************
Personal information submitted by California applicants in response to a job posting is subject to One80's California Job Applicant Privacy Notice .
$51.8k-59.2k yearly Auto-Apply 15d ago
Training Specialist
United Community Bank 4.5
Remote job
Elevate Your Career as a Training Specialist!
Are you passionate about empowering others through education and training? As a Training Specialist, you'll play a crucial role in onboarding new hires and delivering exceptional training experiences for our employees. If you thrive in a dynamic environment and have a knack for engaging presentations, we want you on our team! This position can sit anywhere inside the United Community Bank Footprint.
About the Role:
In this pivotal role, you'll be responsible for creating and delivering ongoing training for employees and new hires. You'll ensure an outstanding training experience for Consumer, Small Business, and Commercial roles, manage training schedules, and collaborate with various departments to support training initiatives.
What You'll Do
Lead Training Sessions: Conduct training for retail new hires, systems, platforms, procedure/process changes, and new project-related needs.
Align with Company Culture: Ensure all training materials reflect the company culture and values.
Develop Training Programs: Identify skill gaps and develop programs to bridge them, working closely with hiring managers, in-branch guides, Regional Managers, and Subject Matter Experts.
Research and Create Content: Develop and manage training criteria, programs, and initiatives through various methods suitable for the topic and audience.
Support Departments: Partner with other departments to provide training and track progress through surveys to ensure effectiveness.
Maintain Materials: Keep training materials, procedures, and custom LMS courses updated and relevant.
Budget Management: Assist with budget recommendations for new training initiatives and manage expenses to align with the approved budget.
Administrative Duties: Provide backup support for the LMS system, write internal communications, and maintain departmental websites.
Coordinate Events: Plan and manage on and off-site meetings for training initiatives and assist with conversion and acquisition training as needed.
Communicate with New Hires: Inform new hires about training schedules and assess their progress, communicating developmental needs to hiring managers.
Requirements For Success
Experience:
Minimum of 3 years' experience in the financial and/or training industry.
Education:
Degree in Business, Finance, or a related field, or equivalent experience.
Required Skills:
Knowledge of bank products, services, initiatives, and company culture.
Familiarity with bank policies and procedures.
Self-motivation and the ability to work independently.
Confident public speaking skills.
Strong time management and organizational skills.
Excellent written and verbal communication skills.
Ability to interact with all levels of management and employees.
Proficiency in Microsoft Office programs, deposit and loan systems, and procedures.
Ability to lead in-person, WebEx, and recorded training sessions.
Up-to-date with industry training methods.
Preferred Skills:
Experience in creating and delivering training programs.
Strong problem-solving and analytical skills.
Collaborative and action-oriented mindset.
Why Join Us?
Innovative Environment: Be part of a forward-thinking company that values your input.
Professional Growth: Opportunities for continuous learning and career advancement.
Supportive Team: Collaborate with dedicated professionals who are passionate about their work.
Flexible Schedule: Full-time position with the flexibility to work evenings and weekends as needed.
Work Environment:
United location within our footprint.
Position Type:
Full-time with schedule flexibility.
Travel:
Up to 30% travel required.
Conditions of Employment
Conditions of Employment:
• Must be able to pass a criminal background & credit check
• This is a full-time, non-remote position
FLSA Status:
• Non-Exempt
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range USD $42,061.00 - USD $64,465.00 /Yr.
$42.1k-64.5k yearly Auto-Apply 10d ago
DNI Career Fair
2U Events 4.2
Remote job
Thank you for checking out our booth at the DNI Virtual Career Fair. We are encouraging all individuals interested in 2U openings to submit their resume and information, including areas of interest. Our Recruiting team will be reviewing and following up on inquiries based on role alignment and availability.
Eliminating the back row in education is more than a metaphor; it's our mission. We're committed to helping our partners create educational opportunities that enable lifelong learners to unlock their human potential and solve society's critical needs. Interested in making a positive impact in education?
** Check out our open positions here!
Highlighted roles:
Senior Engineering Manager, edX Marketplace
Engineering Manager
Sr. Data Engineer (Multiple roles)
Software Engineer IV (Software Architect)
Software Engineer III
Software Engineer II
Senior Product Manager
Business Systems Administrator
CRM Engineer (Salesforce)
Salesforce Solutions Architect
Senior Data Analyst
Principal Data Engineer
$43k-55k yearly est. Auto-Apply 60d+ ago
Learn more about workforce development specialist jobs