Workforce management analyst full time jobs - 66 jobs

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; Austin, Texas; and New York City, NY (opening Summer 2026). Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you! The Team: Upstart's Workforce Management team is responsible for driving operational efficiency and ensuring the right staffing is in place to meet borrower and collections service demands. The team partners closely with Operations, Analytics, Telephony and Vendor Management to forecast volume, plan capacity, and optimize scheduling across internal and external sites.Through data-driven insights, proactive planning, and real-time execution, WFM plays a key role in balancing service level performance, cost efficiency, and employee experience, ensuring Upstart delivers exceptional support to every customer interaction. As the Workforce Management Dialer Analyst at Upstart, you will be responsible for managing and optimizing the collections blended dialer to ensure outbound strategies align with inbound servicing goals. You'll monitor daily pacing, penetration, and connect rates to drive performance across internal teams and vendor partners.This role plays a critical part in improving operational efficiency, forecast accuracy, and customer contact success, directly influencing the effectiveness of Upstart's Collections operations. How you'll make an impact Manage and monitor the Collections blended dialer to optimize pacing, penetration, and connect rates across internal and vendor teams. Partner with WFM, Operations, and Vendor Management to ensure outbound strategies align with servicing goals and staffing capacity. Analyze dialer data and performance trends to identify opportunities for improvement and recommend actionable adjustments. Provide real-time oversight of agent allocation between inbound and outbound queues to maintain service-level balance and productivity. Support forecasting accuracy by integrating dialer insights into capacity planning and staffing models. Deliver clear reporting and performance updates to leadership, highlighting key results, risks, and operational recommendations. Minimum Qualifications 2+ years of experience in Workforce Management, Dialer Operations, or Contact Center Analytics, preferably in a blended inbound/outbound environment. Proven ability to manage and optimize dialer systems (e.g., LIVEVOX, Genesys, or similar platforms) to improve pacing, penetration, and connect performance. Strong analytical and technical skills with proficiency in Excel, Google Sheets, and dashboarding tools (MODE, Tableau, Power BI, etc.). Experience interpreting call center metrics such as service level, occupancy, shrinkage, and abandonment rate, and using them to drive actionable recommendations. Excellent communication and collaboration skills with the ability to partner cross-functionally across WFM, Operations, and Vendor Management teams. Preferred Qualifications Bachelor's degree in Business Administration, Data Analytics, Statistics, Economics, or a related field; equivalent work experience in Workforce Management or Dialer Operations may also be considered. Experience developing and executing dialer strategies that improve contact rates, right-party connects, and campaign performance within a blended dialer environment. Proven ability to analyze dialer data to adjust pacing, penetration, and list management strategies in real time for maximum efficiency. Familiarity with vendor performance management and multi-site coordination to ensure consistent coverage, adherence, and outbound campaign alignment. Advanced analytical or technical skills, including experience with SQL, MODE, or BI tools to automate reporting, visualize performance, and identify optimization opportunities. Demonstrated success in forecasting and workforce planning with an understanding of how dialer strategies influence staffing models and overall service levels. Strong attention to detail and commitment to accuracy in forecasting, vendor communications, and dialer setup validation, ensuring smooth execution of dialing campaigns. Position location This role is available in the following locations: Remote Time zone requirements The team operates on the East coast time zones. Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. What you'll love: Competitive Compensation (base + bonus & equity) Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year Employee Stock Purchase Plan (ESPP) Life and disability insurance Generous vacation, sick and safety leave Supportive parental, family care, and military leave programs Annual wellness, technology & ergonomic reimbursement programs Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering Catered lunches + snacks & drinks when working in offices #LI-REMOTE #LI-Associate This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Hourly Rate Range$27.45-$37.98 USD Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com ************************************************

Type: Full Time Pay Range: Negotiable **Primary Function** We are seeking a highly skilled professional to help design and implement marketing performance measurement and reporting capabilities. This role is ideal for someone who thrives at the intersection of data analysis, reporting automation, and executive-level storytelling. The individual will be responsible for transforming complex data into actionable insights, building automated reporting solutions, and creating compelling presentations that communicate performance narratives to senior leadership. The successful candidate will have advanced technical proficiency in Excel, including the ability to link to external data sources, build dynamic models, and automate reporting workflows. Strong presentation skills are essential-this individual will craft clear, visually polished PowerPoint decks that simplify complex information and tell a cohesive story. This is a hands-on role requiring exceptional attention to detail, strong analytical thinking, and the ability to work independently in a fast-paced environment. Payrate: $125-150k **Duties & Responsibilities** Develop and maintain automated reporting tools and dashboards using advanced Excel techniques, including integration with external data sources. Analyze marketing and business data to identify trends, gaps, and actionable insights. Create executive-ready PowerPoint presentations that communicate insights and recommendations through clear, compelling storytelling. Collaborate with internal teams to ensure alignment on key metrics and reporting standards. Document processes and methodologies for scalability and consistency. Support ad hoc analysis and reporting needs for leadership. **Skills & Qualifications** Excel Expertise: Advanced proficiency in Excel, including formulas, pivot tables, macros, and automation techniques; experience linking Excel to external data sources. Data Visualization: Familiarity with tools such as Tableau is a plus. Storytelling Skills: Ability to create polished, executive-level PowerPoint presentations that simplify complex data and tell a clear, compelling story. Analytical Ability: Strong quantitative skills and ability to interpret complex data sets. Communication: Skilled at presenting insights clearly to senior stakeholders. Knowledge of automation techniques beyond Excel Ability to work independently and manage multiple priorities in a fast-paced environment. **Education & Experience** Bachelor's degree in Marketing, Business Analytics, Data Science / Analytics, Statistics, or related field; advanced degree preferred. 5+ years in marketing analytics, business intelligence, or performance reporting. 5+ years experience with marketing KPIs and performance measurement frameworks. TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. TeamPeople<>Dreamtek is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, and without regard to any other status protected under federal, state, or local law.

Job Title: Business Analyst - SAP Work and Asset Management Implementation Location: Preference given to candidates in Ohio, Indiana, Kentucky, Maryland, Pennsylvania, or Virginia Hybrid: Yes, biweekly travel to Columbus, OH, and Merrillville, IN (or 2 days onsite for local candidates) Period: 04/01/2025 - 09/31/2025 (potential contract-to-hire) Hours/Week: 40 hours Rate: $75 - $80/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Scope of Services: The Business Analyst will play a pivotal role in ensuring the successful implementation of SAP within the Work and Asset Management program. This role will focus on collaborating with stakeholders to gather and analyze business requirements, ensuring that SAP configurations meet organizational needs. The Business Analyst will support process improvement initiatives, help define system requirements, and work with both business and technical teams to ensure the effective implementation and utilization of the SAP system. This role will require a deep understanding of business processes, system integrations, and the Waterfall methodology to manage the lifecycle of requirements from analysis to implementation. Role, Responsibilities & Deliverables: Requirements Gathering & Documentation: Conduct detailed business process analysis, gathering and documenting business requirements from key stakeholders to ensure the SAP solution aligns with organizational needs. Process Mapping: Assist in mapping existing business processes and identifying areas for improvement through SAP implementation. Create "as-is" and "to-be" process flows, ensuring alignment with project goals. System Requirements Specification: Develop detailed system requirements documentation, working with technical teams to ensure accurate system configurations and functionality. Stakeholder Engagement: Engage with cross-functional stakeholders to ensure continuous alignment of business objectives and SAP system functionalities. Act as the liaison between business users and technical teams. Testing & Validation: Collaborate with testing teams to develop test cases and perform user acceptance testing (UAT) to ensure the SAP solution meets business needs. Address any gaps or issues identified during testing. Change Management Support: Work with the change management team to identify areas of process change, support training efforts, and help facilitate the adoption of the new SAP system across business units. Reporting & Communication: Provide regular updates to project leadership on business requirements progress, issues, and risks. Ensure clear communication of business needs to technical teams and vice versa. Post-Implementation Support: Provide support during the SAP system rollout, assisting with post-implementation activities, user support, and gathering feedback for system improvements. Required Experience: Experience: Minimum of 5-7 years in business analysis, particularly in enterprise resource planning (ERP) systems such as SAP. SAP Experience: Experience in SAP system implementations, particularly in Work and Asset Management or related modules. Understanding of SAP functionality and configuration is highly preferred. Business Process Analysis: Proven experience in analyzing business processes, gathering requirements, and documenting system specifications. Waterfall Methodology: Experience managing business analysis activities using the Waterfall methodology. Cross-Functional Collaboration: Strong experience working with IT, business teams, and third-party vendors to ensure alignment and success of system implementations. Utilities Experience: Familiarity with the utilities industry, particularly in Work and Asset Management, is a plus. Key Skills: Business Process Mapping: Ability to document current and future-state business processes and identify areas for improvement through system integration. Requirements Gathering: Expertise in gathering, documenting, and managing business requirements, ensuring they align with project goals. Stakeholder Management: Ability to work with and influence cross-functional teams and stakeholders at all levels of the organization. Testing & Validation: Strong understanding of creating test cases, conducting UAT, and ensuring business requirements are met. Problem Solving: Strong analytical and problem-solving skills to identify and resolve issues within system requirements and processes. Communication Skills: Excellent written and verbal communication skills to clearly articulate requirements, risks, and solutions to stakeholders. Project Management Support: Ability to support project management efforts, tracking progress, and ensuring deliverables meet project timelines and scope. Education & Certifications: Education: Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field. Certifications: SAP Certification in relevant module(s) preferred. Additional Certifications: Project Management Professional (PMP), Business Analysis (CBAP), or Agile certifications are a plus. Relevant Experience: Experience with business process reengineering, ERP implementations, or data integration projects is an advantage.

**Become a part of our caring community and help us put health first** The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, talent management, diversity and human resource compliance). The Workforce Management Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Workforce Management Professional 2 assesses organizational staffing and identifies requirements and solutions to meet workforce objectives. Provides analysis of talent and staffing needs based on strategic planning at the enterprise level. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. **Use your skills to make an impact** **Required Qualifications** + 2+ years of Workforce Management Scheduling experience + Comprehensive knowledge of Microsoft Word, Excel and PowerPoint + Excellent written and oral communication skills + Strong presentation skills + Strong analysis, critical thinking, and analytical problem-solving skills + Ability to handle multiple tasks and deadlines with attention to detail **Preferred Qualifications** + Pharmacy knowledge and experience + Contact Center and BPO experience + Bachelor's degree + Advanced Degree + Verint and Genesys Cloud experience + Prior experience in Process or Project Management Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $59,300 - $80,900 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 04-09-2026 **About us** About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

Job Description Pharmacy Program Optimization Analyst Full Time Columbus, Ohio AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions with the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, plans, and employers to remove barriers to care to ensure all people have access to the care they deserve. We are looking for a Pharmacy Program Optimization Analyst who will play a critical role in maximizing the efficiency and effectiveness of our partner's federal drug pricing programs. This individual will move beyond traditional compliance, focusing on identifying and implementing opportunities for significant program enhancement and revenue capture across multiple pharmacy claim initiatives. You will apply strong analytical skills to identify inefficiencies, uncover missed opportunities, and improve performance across pharmacy claims and operational workflows. While this role operates in a regulated healthcare environment, prior healthcare or 340B experience is not required. We value analytical thinking, adaptability, and a willingness to learn complex domains. What you'll do in the role: Analyze pharmacy claims data across multiple partners to identify trends, anomalies, and missed revenue opportunities. Investigate unpaid or uncaptured claims through structured root cause analysis, working with FQHC partners, TPAs, and pharmacy operations teams to implement durable fixes that improve paid claim rates and data integrity. Evaluate billing configurations, payer carve-out logic, and submission pathways to ensure claims are routed correctly and in compliance with program requirements. Query and analyze data from EHRs, TPAs, and pharmacy operating systems to validate eligibility, utilization, and claim capture, identifying optimization opportunities across workflows. Troubleshoot live data, system, and integration issues that impact program eligibility, utilization, or optimization. Build and maintain reporting to track monthly savings, utilization, and performance trends, supporting financial optimization, forecasting, and leadership visibility. Produce audit-ready datasets and reports to support compliance reviews and external audits. Stay current on manufacturer policies, reimbursement rules, and HRSA (Health Resources and Services Administration) OPAIS updates - assessing their impact on program optimization and advising stakeholders on required changes. Partner cross-functionally to improve program workflows, documentation, and operational efficiency, contributing to continuous improvement initiatives. Support program growth and evolving analytical needs as assigned. Education & Licensure Requirements: Bachelor's degree in Analytics, Computer Science, Economics, Engineering, Mathematics, or a related quantitative field - or equivalent practical experience. 340B ACE Certification preferred but not required. Other Skills or Qualifications: Strong proficiency in SQL, including writing complex queries, joins, aggregations, and performance optimization. Hands-on experience with ETL processes, including data extraction, transformation, validation, and loading across multiple systems. Strong analytical and problem-solving skills, including the ability to perform root cause analysis and identify process improvements. Advanced proficiency in Microsoft Excel (e.g., pivot tables, lookups, complex formulas). Comfort working across multiple systems and reconciling data inconsistencies. Strong attention to detail, including numerical accuracy and data validation. Ability to manage competing priorities and operate effectively in a fast-paced environment. Ability to work independently, take initiative, and continuously improve processes. Clear written and verbal communication skills, with the ability to explain complex findings to non-technical audiences. Experience working with healthcare data, claims, or other regulated environments. Familiarity with pharmacy operations, reimbursement workflows, or revenue optimization. Exposure to EHRs or other operational healthcare systems. Knowledge of the 340B Drug Pricing Program or willingness to pursue certification Here's what we'd like to offer you: Equal investment and support for our people and patients. A fun and ambitious start-up environment with a culture that takes on important things, takes risks, and learns quickly. The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together. A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer. We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally. Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, Paid time off, Short- and Long-Term Disability, and more. Supervisory Responsibilities: This role will operate as an individual contributor. Work Environment: The work environment characteristics described here are representative of those encountered while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, talk, visualize, or hear. We are an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status. Powered by JazzHR TuUyXi3BPO

JobID: 210703198 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $49,875.00-$73,250.00; Elgin,IL $49,875.00-$73,250.00 The Workforce Management team at J.P. Morgan Wealth Management plays a vital role in ensuring our contact centers run efficiently and deliver exceptional service. By partnering with local management and leveraging real-time data, the team optimizes staffing, manages schedules, and supports process improvements to meet business needs and client expectations. Their strategic approach helps maintain high service levels and drive operational excellence across the firm. As a Local Real-Time Workforce Management Analyst in our Workforce Management team, you will play a key role in optimizing staffing and service levels for J.P. Morgan Wealth Management's contact centers. Leveraging your analytical skills and strategic mindset, you'll partner with local management and cross-functional teams to make real-time staffing decisions that respond to dynamic business needs. If you thrive in a fast-paced environment and are passionate about driving operational excellence, you may be the perfect fit for our team. Job responsibilities : * Perform staffing analysis and modify employee schedules to align with business needs * Manage daily service levels to support operational objectives * Optimize staffing schedules across multiple sites, queues, and business functions at 30-minute intervals * Participate in daily leadership calls to identify opportunities and recommend improvements for availability * Communicate overtime requirements to leadership and secure necessary resources * Minimize idle time and promote effective entitlement usage * Maintain and configure Aspect eWFM system settings * Provide intraday and ad-hoc reporting as needed * Guide and execute changes that enhance staffing and service levels * Collaborate with eWFM Administration, Leadership, and Technology teams * Contribute to projects and initiatives that support process improvements Required qualifications, capabilities, and skills * 2 years of call center experience with emphasis on intraday support through schedule modification * Strategic mindset and highly analytical thinker with sound business judgment * Maintain a positive attitude and act as team player while delivering on high priority, time-sensitive initiatives * Strong PC skills (Microsoft Office including Excel, PowerPoint, Word and Visio) Preferred qualifications, capabilities, and skills * 2 years of Workforce Management experience in a 500+ seat environment * Aspect/eWFM application experience preferred

Responsible for maintaining a full time on site Condition Monitoring services ensuring quality and customer satisfaction. Candidate is responsible for scheduling work as necessary as well as reporting metrics, KPIs that accurately reflect the performance, progress, reports and findings as required by the client and I-care. The Manager is also accountable for developing and updating SOP's, internal audits, overall safety, including ensuring compliance with all I-care, client, OSHA, and all other applicable standards to the facility that they are servicing, be a technical resource to the client and I-care employees in troubleshooting PdM and lubrication-related issues and perform and oversee specific projects as assigned. ESSENTIAL FUNCTIONS AND BASIC DUTIES 1. Leads condition monitoring program setup or for clients as required, including but not limited to: a. Building and maintaining CM technology databases to applicable I-care and client-required standards. 2. Responsible for communication and education between the company and clients, including but not limited to: a. Communicating the I-care deliverables to the client. b. Conduct technology awareness sessions for clients as requested. c. Submit documented case studies for customers to support machine life cycle improvement. d. Must be able to interact comfortably, gain trust, and communicate effectively. 3. Responsible for necessary auditing, metrics and reporting, including but not limited to: a. Ensuring all databases are in compliance with current applicable standards. b. Managing all database changes. c. Lead Management of Change (MOC) process adherence. e. The accuracy and timeliness of all internal and external communications and reporting. f. Nuisance alarm management. 4. Responsible for the overall safety awareness of the work environment. a. Ensuring compliance with I-care, client, OSHA, and other applicable standards. b. Actively participates in I-Care and client safety programs to foster continuous improvement. c. Issue a “Stop Work” action if any situation, environment, or condition is an immediate concern of injury to himself or others. If it is not safe then do not perform the work until a safe method or condition exists, period. 5. Mentoring - A few of the activities in the area of Mentoring will include, but are not limited to: a. Assist in training/mentoring of I-Care employees. b. Able to convey obtained knowledge from seminar/training sessions. 6. Performs Condition Monitoring and Reporting of equipment. Condition Monitoring responsibilities include but are not limited to: a. Collect technology data in accordance with I-Care and best practice industry standards. b. Maintains technology databases with current information. e. Reports results in a clear concise manner following all I-Care and/or client procedures for content. 7. Other Responsibility a. Performs special projects as assigned. Work on call and/or overtime as needed and required. b. Ensures that the work area and all I-Care and/or client-supplied equipment are clean, secure, and well maintained. _______________________________________________________________________________________ GENERAL PERFORMANCE MEASUREMENTS 1. Technical - verifies accurate analysis and reporting of technology data, reports are accurate, and neat, and assignments are completed as scheduled. 2. All inquiries are courteously attended to. Good business relations exist with I-Care employees and clients. A professional image is projected at all times. 3. Work is performed safely and the employee actively participates in continuous improvement of the safety programs. Work areas and equipment are kept neat, clean, and well organized. QUALIFICATIONS EDUCATION/CERTIFICATION: High school graduate or equivalent, College Graduate preferred in technology or engineering field. ASNT-TC1A or ASNT-CP189 Professional Certification Level 2, or ISO Category 3, or industry equivalent. REQUIRED KNOWLEDGE: Mechanical CM Analyst: machinery fundamentals including pumps, motors, gearboxes, blowers, compressors, switchgear, etc. Knowledge of mechanical fundamentals, such as fits and tolerances. Detailed knowledge of data acquisition techniques utilizing Vibration Analyzers, Ultrasound. Working knowledge of other condition-monitoring technologies. Electrical CM Analyst: knowledge of electrical fundamentals including: switchgear, fuses, disconnects, cable, torquing of fasteners, transformers, etc. Knowledge of data acquisition techniques utilizing Infrared Cameras, Ultrasound, Motor Testing Equipment. Working knowledge of other condition-monitoring technologies. EXPERIENCE REQUIRED:3 or more years of direct related experience. SKILLS/ABILITIES: Good communication skills, both oral and written. Proficient computer skills, including but not limited to Windows, Word, and Excel. Solid analytical and problem-solving abilities. Able to work well independently.

Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. The Senior Analyst, Data Management supports the execution of the enterprise data management program, ensuring compliance with regulatory, risk, and business policies. This role demands a strong understanding of data usage and management, collaborating with Business Partners, Data Stewards and senior leadership to develop, analyze, and execute the Data Management Strategy. Essential Job Functions * Support the implementation of 2-3 data management capabilities such as data cataloging, data profiling and data issue remediation. Execute the Data Management roadmap. - (35%) * Design and develop data centric solutions (such as data cataloging, data profiling and data issue remediation) driven by business needs. Elicit requirements, perform data analysis, create technical designs and application codes, perform testing and tool configurations - (25%) * Partner with data communities and collaborate cross-functionally with Data Governance, IT and other functions to ensure integration of data quality/management processes. - (25%) * Create and maintain documentation, define and/or implement procedures, ensure compliance with policies and standards and report on established metrics and KPIs. - (15%) Minimum Qualifications * High School Diploma or GED. * 2+ years of experience in Data Quality Management, Metadata Management, Data Analysis, Data Modeling, Data Warehousing, Data Governance, Master Data Management. Preferred Qualifications * Bachelor's Degree in Information Technology, Information Management, Management Information Systems, Computer Science, or Business. or equivalent, relevant work experience * 3+ years of experience in Banking and Financial services, particularly in card processing. Skills * Data Quality * Metadata Management * Data Governance * Data Mining Analysis * Data Modeling * Innovation * Agile Methodology * Metrics Reporting * Collibra * Reltio * Archer * CoPilot Reports To: Manager and above Direct Reports: 0 Work Environment * Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a posted Bread Financial location. Travel * Ability to travel up to 10% annually Physical and Mental Requirements To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and meet the physical, mental and work environment requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship. * Communicate/Hearing * Communicate/Talking * Move/Traverse * Reaching * Typing/Writing * Focus and complete tasks in situations that have a speed or productivity metric * Maintain focus in high pressure or fast-paced work environment Other Duties This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time. Salary Range (unless otherwise noted below): $69,900.00 - $126,600.00 Full Salary Range for position: California: $80,400.00 - $158,300.00 Colorado: $69,900.00 - $133,000.00 New York: $76,900.00 - $158,300.00 Washington: $73,400.00 - $145,600.00 Maryland: $73,400.00 - $139,300.00 Washington DC: $80,400.00 - $145,600.00 Illinois: $69,900.00 - $139,300.00 New Jersey: $80,400.00 - $145,600.00 Vermont: $69,900.00 - $126,600.00 Ohio: $69,900.00 - $126,600.00 The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills. Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26. New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period). Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period. Hired associates can immediately enroll in Bread Financial's 401(k) plan. All associates receive 11 paid holidays. Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates (except those located in Illinois) receive 80 hours of Paid Sick and Safe Time ("PSST") upon hire and at the beginning of each subsequent calendar year. Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year. Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO. Hired associates will be able to elect the purchase company stock during offering periods in June and December. You will be eligible for an annual incentive bonus based on individual and company performance. Click here for more Benefits information. About Bread Financial At Bread Financial, you'll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We've been consistently recognized as a best place to work nationally and in many markets and we're proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled-both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression. Bread Financial (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending and saving solutions to millions of U.S. consumers. Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life. Additionally, we deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers. Bread Financial proudly marks 30 years of success in 2026. To learn more about our global associates, our performance and our sustainability progress, visit breadfinancial.com or follow us on Instagram and LinkedIn. * Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k). * The Company is an Equal Opportunity Employer. * Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company. * The Company participates in E-Verify. * The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply. * The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at ************************. Job Family: Information Technology Job Type: Regular

EVV Program Analyst - Intermittent (Medicaid Health Systems Analyst) (2600001W) Organization: MedicaidAgency Contact Name and Information: ******************************** Unposting Date: Jan 21, 2026, 4:59:00 AMWork Location: Lazarus 4 50 West Town Street Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $29.08/hour Schedule: Part-time Work Hours: 8:00 am - 5:00 pm Classified Indicator: UnclassifiedUnion: 1199 Primary Job Skill: Health AdministrationTechnical Skills: Health AdministrationProfessional Skills: Attention to Detail, Collaboration, Consultation, Customer Focus, Interpreting Data, Verbal Communication, Written Communication Agency OverviewTHIS POSITION IS INTERMITTENT & IS NOT TO EXCEED 1,000 HOURS IN A STATE FISCAL YEARAbout Us: Investing in opportunities for Ohioans that work for every person and every family in every corner of our state is at the hallmark of Governor DeWine's agenda for Ohio's future. To ensure Ohio is “the best place to live, work, raise and family and start a business,” we must have strong schools, a great quality of life, and compassion for those who need our help.Ohio Department of Medicaid plays a unique and necessary role in supporting the governor's vision. As the single state Medicaid agency responsible for administering high-quality, person-centric healthcare, the department is committed to supporting the health and wellbeing of nearly one in every four Ohioans served. We do so by: • Delivering a personalized care experience to more than three million people served. • Improving care for children and adults with complex behavioral health needs. • Working collectively with our partners and providers to measurably strengthen wellness and health outcomes. • Streamlining administrative burdens so doctors and healthcare providers have more time for patient care. • Ensuring financial transparency and operational accountability across all Medicaid programs and services.Job DescriptionWhat You Will Do At ODM:Office: Legal CounselBureau: Program IntegrityClassification: Medicaid Health Systems Analyst (PN: 20102075) Job Overview:This position is part of a team at the Bureau of Program Integrity which focuses on the operations activities of an Electronic Visit Verification (EVV) program. This position is located in Columbus, OH (Franklin County). As a EVV Program Analyst your responsibilities will include:Assisting higher level staff and providing technical assistance to providers to ensure their EVV status correctly aligns with claims validation requirements.Trouble-shooting and resolving EVV/claims validation and related payment issues Assisting EVV compliance staff with program oversight as needed.Processing live in caregiver exemption applications as needed.Preparing reports, data analysis as requested by management and leadership.Researching and responding to program inquiries Logging data as needed for program operations Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsCompletion of undergraduate core program in business administration, social or behavioral science, health or statistics; additional 12 mos. exp. specific to subject area. Note: education & experience to be commensurate with approved position description on file. -Or equivalent of Minimum Class Qualifications for Employment noted above. Technical Skills: Health Administration Professional Skills: Consultation, Collaboration, Attention to Detail, Interpreting Data, Customer Focus, Verbal Communication, Written CommunicationSupplemental InformationSupplemental Information:THIS POSITION IS UNCLASSIFIED PER 124.11 (A) (29), OHIO REVISED CODE.Compensation is as listed on the posting unless required by legislation or union contract.Travel required, some with overnight stays. Must provide own transportation. Or, in order to operate a state vehicle, you must have a valid driver's license from state of residence.Resumes and/or attachments are not reviewed. Therefore, please provide detail in the work experience section of your application.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As an Analyst for CX Incident Response, you'll join a high functioning team of passionate support professionals who know their performance is critical to Coinbase achieving its mission. We're looking for an individual who has a passion for making the customer experience seamless and fantastic. You have a strong passion for the product, user empathy, and can maintain a calm demeanor in high stress situations. People describe you as accountable and organized. *What you'll be doing (ie. job duties):* * Responsible for the day to day operations of the CX Incident Response team through identification, mitigation, remediation and resolution of customer facing incidents across all Coinbase products. * Responsible to triage and escalate customer reported bugs across all Coinbase Products * Communicate with internal and external stakeholders in an effective, tactical, and empathetic manner. * Serve as an escalation point for the Customer Experience organization in high touch critical issues and platform defects (incidents and bugs). You should be able to gauge customer impact and guide decisions with Product Managers, Engineers, Legal, and other related partners with users in mind. * Represent the voice of our customer in proactively driving impactful changes across workflows, policies and tools by succinctly relaying customer feedback in escalations to internal support teams. * Maintain an investigative mentality to help address critical customer issues while keeping in mind next-issue avoidance and building operational processes to develop and maintain our program at scale. *What we look for in you (ie. job requirements):* * Motivated by Coinbase's mission and creating a seamless support experience for our global customer base. * Experience with CRM tooling, such as Salesforce. * Comfortable responding to high level internal stakeholders, such as executives and board members * Demonstrated experience with end-to-end platform incident management. * Must work in a defined shift, as required by the business. * Minimum of 2 years of relevant experience in incident management and/or customer support. * Exceptional communication skills in order to operate across multiple departments and stakeholders. * Flexible and adaptable to meet the evolving needs of a high-growth and fast-paced organization. * Must be able to read, write and speak in English * Curiosity to chase problems to root cause and rollup sleeves to investigate the unknown/unusual. *Nice to haves:* * Experience at crypto exchanges or in financial services * Advanced experience in project management, analytics or quality assurance. * Advanced degree in business, finance, customer experience and/or blockchain. * Advanced understanding of Google apps, JIRA, Salesforce Service Cloud. * ITIL V4 Foundation certification * SQL Position ID: P72824 *#LI-Remote* Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from $40.64 to $47.81 + target bonus + target equity + benefits (including medical, dental, vision and 401(k)). *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $40.64-$47.81 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

Job Description FBT Gibbons is searching for a full-time eDiscovery Analyst to join our team. The eDiscovery Analyst will provide technical support to the firm's Practice Groups and collaborate closely with the eDiscovery Project Managers (PMs) and the Trial Support Technicians to handle client requests and work as part of a cohesive team in litigation support. Key Responsibilities: Coordinate the transfer of data between the client systems, cloud storage and internal systems, while maintaining and verifying the data integrity and chain of custody. Create split archive volumes and parity archive containers. Verify archive data checksums. Maintain a matter-centric file and folder naming structure to ensure all client data adheres to information governance guidelines. Modify and QC eDiscovery load files (DAT/LFP/CSV) and other delimited data sets using Regular Expressions or similar pattern-matching and input-validation languages. Process, QC, and load structured and unstructured data into Relativity. Address problems (e.g., exceptions, missing metadata, processing issues) in simple non-technical language to the eDiscovery PMs and attorneys. Provide data integrity and Relativity processing reports to eDiscovery PMs as requested. Use Relativity One to cull client data in the ECA workspace, using nested search terms (DTSearch, Boolean, RegEx). Perform name normalization, entity (party/custodian) linking and mergers, and incremental index rebuilds. Create search term reports for the legal team and advise on corrective measures to prevent incomplete or overly inclusive identification and promotion to review workspaces. Provide consultation to the eDiscovery PMs and legal team for eDiscovery workflow and data management to ensure compliance with legal requirements, following EDRM and FRCP guidelines. Provide and coordinate discovery technology assistance including bulk tagging, document image conversion, eDiscovery processing, and productions. Participate in all aspects of a litigation support project from processing through production, working directly with eDiscovery PMs and the legal team regarding the appropriate selection and use of available technology for database management, imaging, and electronic discovery. Manage case data and follow best practice guidelines for Information Governance of client data throughout the eDiscovery lifecycle (Identification, Preservation, Collection, Processing, Review, Production, Archiving). Meet and coordinate with other Information Technology Department members on product installation, training, and support. Troubleshoot technical issues with software platforms and work with software vendors and IT on issue resolution. Maintain current knowledge of available litigation support systems including text search applications, document databases, AI transcription tools, imaging and electronic discovery tools. Qualifications: Bachelor's Degree preferred or equivalent combination of education and work experience. 2+ years of second tier IT support or eDiscovery technical experience supporting and building relational databases and flat table data manipulation. Proficiency with RDP and ProxyPro required. Familiarity with PowerShell, Python, BAT files, and Regular Expressions preferred. Relativity Analytics Specialist Certification preferred. Working knowledge of the EDRM guidelines and Relativity One data processing workflows preferred. Familiarity with network data management and user access controls in the Windows environment. Familiarity with DTSearch, RegEx and Python preferred. Experience processing electronic files. Ability to work extended hours, including nights and weekends. FBT Gibbons offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be authorized to work in the United States without current or future employer sponsorship. FBT Gibbons does not provide visa sponsorship for this position. FBT Gibbons is fully committed to equality of opportunity in all aspects of employment. It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status. #LI-remote

Description & Requirements Maximus is thrilled to announce an exciting opportunity for a Capture Analyst to join our Capture Team and play a key role in driving growth within the state and local government health and human services market. In this role, you'll research customer budgets and program requirements, analyze data, assess competitors, and collaborate with solution and proposal teams to develop winning strategies. This position offers an excellent opportunity to build expertise in business development while contributing to initiatives that improve lives and strengthen communities nationwide. This is a regular, full-time remote position. Why Maximus? - • Competitive Compensation - Bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Paid Time Off Package - Enjoy Unlimited Time Off, Holidays, and sick leave, along with Short- and Long-Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Support all planning and capture activities for opportunities prior to RFP release. - Research customer budgets, program requirements, and relevant legislation. - Perform detailed competitor assessments. - Identify and evaluate scope of work and technology requirements . - Support proposal response activities as directed by the capture manager and proposal manager. - Research and answer questions from the writing team, solution teams, and pricing lead. - Assist in development of operations and staffing models by analyzing and reviewing volume and staffing information, published reports publicly available incumbent performance reports, competitor research, and data from similar projects. - Work with subject matter experts to document business processes and customer journeys. - Assist the capture manager in identifying and documenting RFP requirements, solution gaps, and new and existing solutions. - Participate in solution meetings and complete use cases, volume estimates, and requirements documents for IT, security, pricing, and other operational teams. - Assist the capture manager, operations and sales leads in conveying key information to the writing and solution teams in order for them to develop a winning proposal. Minimum Requirements - Bachelor's degree in related field. - 3-5 years relevant professional experience. - Equivalent combination of education and experience considered in lieu of education. - Combination of education and experience considered in lieu of degree; may have additional training or education in area of specialization - Experience applying AI tools or techniques to support market research, data analysis, or proposal development is preferred - Familiarity with CRM platforms, especially Salesforce, for tracking opportunity pipelines, customer engagement, and capture activities is preferred - Experience integrating CRM data into capture planning and workflows - Working knowledge of APMP best practices, including opportunity qualification, win strategy development, and proposal lifecycle management is preferred - APMP certification (Foundation or Practitioner level) is preferred - Ability to leverage automation and AI-enhanced tools to streamline capture documentation, competitor analysis, and customer journey mapping is preferred - Proficiency in data visualization tools such as Power BI, with the ability to transform complex datasets into actionable insights for capture and proposal teams is preferred EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 60,000.00 Maximum Salary $ 90,000.00

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position SummaryThis position is responsible for helping to develop our commercial large group rating system. Primary responsibilities will entail understanding commercial rating methodologies and helping to develop and implement them into our rating applications. Collaboration with key business partners in actuarial, underwriting and finance to understand the needs for applications that underwriters will use to rate new and renewing business. Work with actuarial departments to implement new or updated rating strategies to help estimate future incurred costs and expenses. Conduct ad-hoc analysis using rating system data for our business partners to understand the impacts to rate development. The ideal candidate will be able to analyze complex problems, have strong communication skills, can help explain actuarial concepts, at a high level, to non-actuaries, such as underwriters and other programmers and the ability to analyze and solve complex problems. Required QualificationsBachelor's degree with 2+ years relevant work experience in actuarial or related fields1+ years of experience in application program development, or an equivalent combination of education and experience2 actuarial exams passed Knowledge of SQL is a plus Strong technical, analytical and communication skills Works well with a team Preferred QualificationsKnowledge of health insurance rating methodologies Experience with computer programming or advanced VBA knowledge EducationBachelor's or higher degree required Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$64,890. 00 - $173,040. 00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ************* cvshealth. com/us/en/benefits We anticipate the application window for this opening will close on: 02/09/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Company: Norstella Employment Type: Full Time **Description** Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **About the Role:** The Sr. Analyst II is a strategic individual contributor role responsible for leading innovation in domain-specific intelligence regarding clinical and commercial content development, driving process automation, and implementing cross-functional quality and publishing enhancements. The role combines deep industry knowledge, process design, and thought leadership to ensure Norstella's research products remain best-in-class. **Responsibilities:** + Lead advanced therapeutic research and industry trend analysis, including competitive positioning, regulatory changes, domain-specific insights, and opportunities + Drive innovation in data analysis, new product development, and data modeling by leading change initiatives and feature development + Establish and coach teams on quality frameworks, lead QA calibrations and audits, and promote process automation and operational efficiency + Collaborate cross-functionally to manage complex research projects, system improvements, and stakeholder deliverables that enhance Norstella's domain-specific intelligence offerings + Conduct and communicate high-level research insights and data-driven recommendations to internal and external stakeholders, ensuring clarity, relevance, and accuracy + Proactively identify process gaps, lead optimization initiatives, and ensure all work adheres to ethical data handling and best practices in compliance + Assist with development of unique and novel technical views and solutions for both tech- and AI-enabled development. **Qualifications:** + Graduate/Post-Graduate/Doctorate degree in Life Sciences, Pharmacy, Medical Sciences, or equivalent field/experience + Minimum 8 years of experience in business research, secondary data analysis, or the life sciences/healthcare domain + Proven leadership in driving automation, database evolution, and cross-functional initiatives + Demonstrated success in training AI models, with experience in AI-enabled applications required + Demonstrated ability to manage complex, high-impact projects with minimal oversight + Experience working with structured publishing platforms and data tools; comfort with automation concepts + Experience in using research tools and databases (e.g., ClinicalTrials.gov, EMA, FDA, SEC filings) + High proficiency in MS Office Suite (Excel, Word, PowerPoint); analytical and reporting skills + Proficiency in handling large datasets in Snowflake and other advanced systems preferred. **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** Medical and Prescription Drug Benefits Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) Dental & Vision Benefits Basic Life and AD&D Benefits 401k Retirement Plan with Company Match Company Paid Short & Long-Term Disability Paid Parental Leave Paid Time Off & Company Holidays _The expected base salary for this position ranges from $80,000 to $86,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Completion of undergraduate core program in business administration, social or behavioral science, health or statistics; additional 12 mos. exp. specific to subject area. Note\: education & experience to be commensurate with approved position description on file. -Or equivalent of Minimum Class Qualifications for Employment noted above. Technical Skills: Health Administration Professional Skills\: Consultation, Collaboration, Attention to Detail, Interpreting Data, Customer Focus, Verbal Communication, Written Communication At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position. Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting. THIS POSITION IS INTERMITTENT & IS NOT TO EXCEED 1,000 HOURS IN A STATE FISCAL YEAR About Us\: Investing in opportunities for Ohioans that work for every person and every family in every corner of our state is at the hallmark of Governor DeWine's agenda for Ohio's future. To ensure Ohio is “the best place to live, work, raise and family and start a business,” we must have strong schools, a great quality of life, and compassion for those who need our help. Ohio Department of Medicaid plays a unique and necessary role in supporting the governor's vision. As the single state Medicaid agency responsible for administering high-quality, person-centric healthcare, the department is committed to supporting the health and wellbeing of nearly one in every four Ohioans served. We do so by: • Delivering a personalized care experience to more than three million people served. • Improving care for children and adults with complex behavioral health needs. • Working collectively with our partners and providers to measurably strengthen wellness and health outcomes. • Streamlining administrative burdens so doctors and healthcare providers have more time for patient care. • Ensuring financial transparency and operational accountability across all Medicaid programs and services. Supplemental Information: THIS POSITION IS UNCLASSIFIED PER 124.11 (A) (29), OHIO REVISED CODE. Compensation is as listed on the posting unless required by legislation or union contract. Travel required, some with overnight stays. Must provide own transportation. Or, in order to operate a state vehicle, you must have a valid driver's license from state of residence. Resumes and/or attachments are not reviewed. Therefore, please provide detail in the work experience section of your application. What You Will Do At ODM: Office\: Legal Counsel Bureau: Program Integrity Classification: Medicaid Health Systems Analyst (PN\: 20102075) Job Overview: This position is part of a team at the Bureau of Program Integrity which focuses on the operations activities of an Electronic Visit Verification (EVV) program. This position is located in Columbus, OH (Franklin County). As a EVV Program Analyst your responsibilities will include: Assisting higher level staff and providing technical assistance to providers to ensure their EVV status correctly aligns with claims validation requirements. Trouble-shooting and resolving EVV/claims validation and related payment issues Assisting EVV compliance staff with program oversight as needed. Processing live in caregiver exemption applications as needed. Preparing reports, data analysis as requested by management and leadership. Researching and responding to program inquiries Logging data as needed for program operations

Relevant Experience (in Yrs) 7-10 Years Technical/Functional Skills Analyst - Guidewire Policy Center experience (Must) Knowledge of rating module & P&C Insurance projects (Only commercial) - Preferable Experience Required Offshore coordination experience is Mandatory Roles & Responsibilities Liaison with client (Business leads) and offshore teams, act as single point of contact for the project, code and unit test requirements Generic Managerial Skills Excellent Communication Skills - Mandatory, Team management skills are nice to have Qualifications Bachelor's or Higher degree is Preferred Additional Information Job Status: Full Time Eligiblity: EAD GC or GC or US Citizens Share the Profiles to **************************** Contact: ************ Keep the subject line with Job Title and Location

Pay Range: Based on experience. Monday - Friday, 1 st Shift (Flexible, with Remote capability) 40hrs/wk. (ability to work overtime, when needed) Full Benefits, Profit Sharing & 401K Opportunity: Fleet Analyst The Fleet Analyst is responsible for using current reports and building new reports to analyze data across our fleet management, telematics, maintenance, and fuel systems to improve utilization, reduce operating costs, and support data-driven decisions for a fleet of approximately 1,200 assets including semi's, straight trucks, passenger vehicles, and yard and truck mounted forklifts. This role partners closely with Fleet Operations, Maintenance, Finance, and Leadership to identify efficiencies, optimize lifecycle strategies, and improve overall fleet performance. Key Responsibilities: Fleet Analytics & Reporting • Fleet utilization rate • Asset availability and downtime Utilization & Efficiency Optimization • Cost per mile / cost per hour • Fuel efficiency and idle percentage Maintenance & Cost Analysis • Preventive vs. reactive maintenance ratio • Identify high-cost assets and recurring failure trends Lifecycle & Capital Planning Support • Total cost of ownership (TCO) • Repair vs. replace decision accuracy Process & System Improvement • Identify opportunities to improve data quality, reporting processes, and system usage • Partner with fleet and operations teams to improve adoption of fleet tools Tools & Systems • Fleet management systems (e.g., Samsara, Geotab, Verizon Connect, Fleetio, or similar) • Maintenance and work order systems • Fuel card and fuel management data • BI & reporting tools (Power BI, Tableau, Looker, or similar) Qualifications Required • Bachelor's degree in business, Analytics, Supply Chain, Finance, or related field (or equivalent experience) • 3+ years of experience in fleet analysis, operations analysis, or data analysis • Advanced Excel skills; experience with dashboards and reporting tools • Data-driven decision making • Strong attention to detail and data accuracy • Ability to work cross-functionally with Operations, Maintenance, and Finance Preferred • Experience supporting large fleets (500+ assets; 1,000+ preferred) • Experience with heavy equipment, trucks, or mixed fleets • Familiarity with telematics and maintenance systems • Experience supporting lifecycle or capital planning decisions • Self-starter with the ability to manage multiple priorities We offer our full-time staff employees a comprehensive benefits package that's among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, 401k retirement plans with matching, and generous paid time off. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. * Must be a US Citizen Due to Client Constraints * General Requirements: * U.S Citizenship * Education: Associate's Degree or higher preferred * Experience: 3+ Years in a 24x7 security operations environment * Certifications: Security industry specific certifications are a plus (CEH, GCIH, GCFA, OSCP etc.) * WS CCP certification or MS AZ900 certification is a plus * Demonstrated experience with event detection, triage, analysis, and response including: * Investigative Process, Remediation Techniques, Log Analysis, Host-based Analysis, Network Traffic Analysis, Email Analysis, OSINT, Cyber Kill Chain, MITRE Experience: * AWS Cloud Security * SIEM platforms, such as Devo, Elastic, Splunk, QRadar, etc. * Various Endpoint protection platforms, such as Cybereason, CrowdStrike, Tanium, etc. * Various ticketing systems, such as ServiceNow, Archer, etc. * Various SOAR platforms, such as Cortex XSOAR, Siemplify, etc. * Knowledgeable regarding computing concepts, such as networking, scripting, etc. * Experience with current cyber threats and the associated tactics, techniques, and procedures used to infiltrate computer networks * Experience in computer intrusion analysis and incident response * Computer network surveillance/monitoring * Knowledge and understanding of network protocols, network devices, various operating systems, and secure architectures Job Description - Grade Specific The base compensation range for this role in the posted location is: $65,586-$121,980. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Department of Defense Defense Logistics Agency J6T This job announcement has closed Print * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: Battle Creek, MI: $125,776- $163,514 Columbus, OH: $131,245- $170,624 Dayton, OH: $130,461 - $169,604 Fort Belvoir, VA: $143,913- $187,093 New Cumberland, PA: $143,913- $187,093 Ogden, UT: $125,776- $163,514 Philadelphia, PA: $138,595- $180,178 Richmond, VA: $131,385- $170,806 Summary See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: Battle Creek, MI: $125,776- $163,514 Columbus, OH: $131,245- $170,624 Dayton, OH: $130,461 - $169,604 Fort Belvoir, VA: $143,913- $187,093 New Cumberland, PA: $143,913- $187,093 Ogden, UT: $125,776- $163,514 Philadelphia, PA: $138,595- $180,178 Richmond, VA: $131,385- $170,806 Overview Help Accepting applications Open & closing dates 01/13/2026 to 01/19/2026 Salary $125,776 to - $187,093 per year See Summary Section below for more salary information. Pay scale & grade GS 14 Locations 1 vacancy in the following locations: Battle Creek, MI Whitehall, OH Wright-Patterson AFB, OH New Cumberland Defense Logistics Center, PA Show morefewer locations (4) Philadelphia, PA Hill AFB, UT Fort Belvoir, VA Richmond, VA Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent - Multiple Appointment Types Work schedule Full-time Service Competitive Promotion potential None Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Secret Drug test Yes Financial disclosure No Bargaining unit status Yes Announcement number DLAJ6-26-12862594-MP Control number 854268000 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Military spouses Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty. Clarification from the agency "Agency" means current permanent DoD employees. Veterans include Veterans Employment Opportunities Act (VEOA) eligible veterans. Videos Duties Help * Serves as an expert analyst within Information Operations, supporting Strategic Information Technology Business Operations (J6T) Directorate in creating and implementing a digital vision and strategy for the agency's technology model. * Supports the J6T Directorate by managing administrative programs through making decisions aligned with the Directorate Mission, J6 Annual Operating Plan (AOP), Digital Strategy, and Defense Logistics Agency (DLA) Strategic Plan. * Ensures the J6 Digital Strategy aligns with the transformation strategy, the DLA Strategic Plan and J6 Annual Operating Plan. * Collaborates with DLA senior leaders to plan, develop, transform, and align Digital Strategy approach with business outcomes. * Provides high level analysis and recommendations supporting the Strategic IT Business Operations Director's priorities and initiatives. Requirements Help Conditions of employment * Must be a U.S. citizen * Tour of Duty: Set Schedule * Security Requirements: Non-Critical Sensitive with Secret Access * Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal. * Fair Labor Standards Act (FLSA): Exempt * Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service. * Recruitment Incentives: Not Authorized * Bargaining Unit Status: Yes * Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See *************************** for more information. * This position and any future selections from this announcement may be used to fill future vacancies for various shifts located anywhere within DLA Information Operations J6. Qualifications To qualify for a Systems Program Manager, your resume and supporting documentation must include: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-14 level, applicants must possess one year of specialized experience equivalent to the GS-13 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: * Develops strategic plans which include the agency's digital goals, end-users, technical equipment, platforms, data, and technology, which serve as foundational blueprints for customer engagements, aligning IT capabilities with the company's worldwide logistics mission and ensuring optimal resource allocation. * Conducts and oversees special analysis of critical IT capabilities related to a variety of required and/or available resources to develop the Digital Strategy, Annual Operating Plan. * Identifies and prioritize opportunities for strategic IT investment to maximize DLA's mission effectiveness. * Provides expert advisory services and counsel to senior staff, on the implications of relevant regulations and directives, department instruction, or legislative changes and administrative law. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional information For Important General Applicant Information and Definitions go to: ****************************************************************** Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: ********************************************************************************** Information for Veterans is available at: ************************************** As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement. Drug-Free Workplace Policy The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing. Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing. The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids. ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal. Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. The assessments for this job will measure the following Competencies: * Strategic Planning * Analysis * Information Resources Strategy and Planning Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position you must provide a complete Application Package. Each Application Package MUST include: * Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. * Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents. Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station. Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration. * To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. * You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. * You will receive an email notification when your application has been received for the announcement. * To verify the status of your application, log into your USAJOBS account, ************************ select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process. To preview the questionnaire, please go to ********************************************************* Agency contact information Elise Baerwald Phone ********** Email ********************** Address DLA Information Operations J6 8725 John J Kingman Rd Ft Belvoir, VA 22060-6221 US Next steps Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review may be completed of your online questionnaire and the documentation you submitted to support your responses. Applicants that are found among the most highly qualified may be referred to the hiring official for consideration, and you will receive a notification of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notification of the decision. If interviews are conducted, DLA uses a technique called Behavior Based Interviewing (BBI). Be sure to check your USA Jobs account for your notification updates. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help To apply for this position you must provide a complete Application Package. Each Application Package MUST include: * Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. * Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents. Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station. Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.